[XPERIA X10 General] zm4:
Please wait while we find an agent to assist you...

You have been connected to Agent Ray.

Zakariya Khan: Hello

Zakariya Khan: I am here regarding the 2.1 update for the Xperia x10

Agent Ray: The Android 2.1 update is scheduled to be release worldwide now in Q4, 2010. Keep in mind that we do not have a specific date for this release, but it would be very soon.

For more information about this update, please consider the following link:

http://blogs.sonyericsson.com/produ...on-xperia™-x10-to-get-uxp-upgrade-in-q4-2010/

Zakariya Khan: Why is it at q4

Zakariya Khan: They said it is late Q3..

Agent Ray: The plan for the added features and Android 2.1 step-up still holds but unfortunately we needed a couple of more weeks before we are ready to start the roll-out.

Zakariya Khan: Hello Agent ray?

Zakariya Khan: Oh...

Zakariya Khan: I understand the work you guys have done...

Zakariya Khan: But really its quite annoying that its said to come at late Q3 and is now shifted to Q4...

Zakariya Khan: Anyways What will the new 2.1 contain?

Zakariya Khan: Is there flash support?

Agent Ray: No it would not support flash. The key changes for the different products are the following:

• HD video recording with continuous auto-focus for high quality videos

• Upgrade of the Android platform to Android 2.1

• New backup and restore application, with extended content back up

• 5 home screens for apps, widgets, shortcuts and folders

• Social phonebook which automatically syncs contact pictures from Facebook and shows when your friends are online

Zakariya Khan: I do not understand why it won't support flash?

Zakariya Khan: There has been a leaked rom

Zakariya Khan: and a person using the ROM has said it supports flash client

Zakariya Khan: Flash client 10.1

Agent Ray: Keep in mind that Flash Player is a computer application, not a phone. This is not a mobile friendly feature.

Zakariya Khan: Adobe team has made an Android Flash application

Zakariya Khan: It is said to support 2.1+

Agent Ray: This feature has not been confirmed yet, meaning we would need to wait until the software release.

Zakariya Khan: Any word on the boot loader?

Zakariya Khan: Has any changes been made to this because developers are working hard on cracking this...

Zakariya Khan: Also I think if you release a developers phone? It may bring you in more developers?

Agent Ray: The only confirmed changed on this Android 2.1 are the features listed above. Any other feature outside list list cannot be confirmed as an update until the Android 2.1 is released.

Zakariya Khan: I am asking about the boot loader...

Zakariya Khan: What have you done in making it so hard to crack?

Zakariya Khan: Not trying to be offensive but have you worked completely on trying to strengthen boot loader?

Zakariya Khan: And I have the set of applications that are included in the 2.1 update.

Zakariya Khan: I have attempted to install mediascape and yes it is made for the 2.1 FW

Agent Ray: We do not have any information on any changes made to the Bootloader.

Zakariya Khan: But may I ask what have you done to make the bootloader so hard to crack?

Zakariya Khan: Since if you allow us to hear out a hint from you...

Zakariya Khan: You will have less people asking for warranty and you do not need to waste time on fixing all of them...

Agent Ray: Sir, this is the way the phone is manufacturer. Keep in mind that this is Technical Support department and we do not handle this information. You can address your concern to our Corporate Department reachable at: Seee@support.sonyericsson.com

Zakariya Khan: Yes, I know that you do not handle this...

Zakariya Khan: Also

Zakariya Khan: I have checked my phone model or whatever it is

Zakariya Khan: And it says customized any word on that?

Zakariya Khan: I did not reserve warranty upon buying the phone

Agent Ray: If you purchased your phone directly from a service provider or carrier, it may be customized as some provided place restrictions and add personalize the software of their phones.

Zakariya Khan: Thing is upon buying the phone it had been debranded...

Zakariya Khan: I had bought this in June

Agent Ray: Not necessarily if you purchased is from a carrier. The only way to get an unbranded phone is by buying it directly from a independent dealer.

Zakariya Khan: Okay thank you for your time

Agent Ray: Is there anything else I can help you with?

Zakariya Khan: Umm could you give us access to a rooted 2.1 Rom?

Zakariya Khan: Other then that...

Zakariya Khan: I will go now and thank you for your time.

Agent Ray: Thank you for contacting Sony Ericsson. If you require more information about our products please visit our Support Forum at http://bit.ly/amX5Ec