[Epic 4G General] aero1:
Friend the charge is objectively illegal for the class of person with handsets less than one year into activation but who purchased before Oct 25. These people CANNOT legally be charged $35 for warantable defects. Sprint has Promoted to these people at the time of purchase that Sprint will replace or repair these phones for no charge -- even with no TEP.

Sprint advertised this policy on its website, its official section on warranty, store employees used t to pitch Sprint, and in brochures. It was EVERYWHERE

Here is a brochure from my local sprint, I posted it before. This was covered by all the wireless forum and news sites in April 2009 as serious sprint competitive policy as well

http://s3.amazonaws.com/wpcms_production/resources/images/000/034/269/original/Slide1_0.PNG

http://s3.amazonaws.com/wpcms_production/resources/images/000/034/270/original/Slide_202.PNG

http://s3.amazonaws.com/wpcms_production/resources/images/000/034/271/original/Slide3.PNG

also here in full as a ppt: http://www.megaupload.com/?d=D952C1S9

Her is the sprint advertised language that was placed on their official sprint.com site in April 2009, and removed on Oct. 25, 2010:

(Removed from Sprint's site Oct 25 2010.)

As far as it begin illegal, it is. A seller is not able to change terms of a warranty or of servicing a warranty on behalf of another if they have advertised service would be free until they actually modify terms. then the change applies to subsequent sales only.

Look, I am not saying you personally or sprint is intentionally defrauding people. It is however a blatant and slam dunk false adverting. False advertising does NOT require intent to defraud

If you bought a phone on Dec 11, you have one more month because the maximum warrant is date activation. So the number of people not able to be charged $35 will decrease over time. But this is a important issue for initial Epic buyers since we get 10 more months of warranted (not user caused damage) with no $35 charge.

If I went into a Sprint store with a manufacturer defect problem, and the tech were to charge me $35, I would firmly and formally note that the charge is illegal in my state (and every state) that when I purchased the phone, sprint advertised marketed and promoted to me that no such charge would be levied I would not be angry at the tech or even the manager for their confusion or mistake based on sprints incorrect direction to them, and I would simply call #2 or if need be sprint corporate, and get my money back.

Addtional documetns:

Old language:

http://webcache.googleusercontent.c...ment+for+your+device&cd=1&hl=en&ct=clnk&gl=us

New changed language:

http://support.sprint.com/support/a...for_your_device/case-ba416758-20090629-111250

Sprint deleted following text on Oct 25:

""Sprint provides the following at no charge: Manufacturer warranty for mechanical or electrical failure for one year from original activation date"" (BoldItalics mine)

Retroactively applying new terms to the Warranty (and Sprint's own language make them and not the maker the warranty gaurantor) is not allowed under the Federal Warranty act.

more:

http://www.phonenews.com/sprint-updates-warranty-no-more-in-warranty-fees-7628/

April 2009