[EVO 4G Q&A, Help & Troubleshooting] The Foundation:
Sorry...here is the low down on them increasing my bill:

I posted this at Hofo too:

I am so disappointed in Sprint. I am cancelling and will never return and also vow to tell everyone that will listen just how underhanded Sprint is.

I was mislead by sales both in store and on the phone with C/S.

In researching phones and service, we kept getting the sales pitch from Store employees and customer service people that "Sprint discounts the ENTIRE bill...not just the first one or two lines." That was a MAJOR selling point in almost every rep we spoke with. Honestly, this is what lead me to pay ETF'S from VZW to come aboard. It also led me to cancel my home phone service, give away my GPS, purchase chargers/skins etc...

I am into Sprint for at least 1K....

Considering we (mostly all) purchased the EVO'S and Samsung 4G's on release dates, we are now 3-4 months into a 2 year contract and Sprint decides to "remind" us that the discounts are no longer valid on lines 3-4.

You can't remind someone about something that was never told to them to begin with. I believe that would be more "informing" than "reminding"??

I have documented this in my series of bills....I was never told....only reminded.

Funny thing is Sprint knew before releasing these 2 phones that they were going to tuck it to their customers.

There is no way that a company of Sprints size could conceive of and implement a policy such as this in a couple months. It had to first be conceived of, second go to legal, third be approved by corporate, employees educated and trained how to handle IRATE customers etc... (Possibly not in this order?). Point being...SPRINT KNEW ABOUT THIS ALL ALONG.

It is not a matter of the 10 or 15 bucks extra a month. I don't want to do business with a company that aggressively sells you on a pricing point, and 3 months into a 2 year contract tries to fleece you for EVEN MORE money. As if the $10.00 premium wasn't enough??

KNOWING full well that people are into them for a lot of money, also knowing it is pretty damned difficult to activate these phones with other providers, and also knowing most people do not look at tiny boxes on page 2 of a bill....They are scum in my book. This was all calculated and down right deceptive....

What good is a contract if one party can make adjustments whenever that want? That is not a contract IMHO...It is a one sided license to steal and SHOULD be illegal. Can I send a letter to my car loan provider and "remind" them that as of next month, I will be paying 10% less? I think not!

Now, I must spend the time researching phones/providers AGAIN....The time and money WASTED on this is absurd....Every time I see a Sprint commercial I cringe...I WAS A BELIEVER...Now I will gop out of my way to stop everyone I know from doing business with these guys.

Let me add that I have no problem with modifying Terms but it needs to be done AFTER the contract is up, not 3 months into a 2 year.

Disgusted....If anyone can tell me how to get 2 EVO's and 2 Samsung Moments going on another provider, I would be forever grateful.

Also...to all of you that say, "Ahhhh it's only 10-15 bucks", You wont be saying that when Sprint implements the pay for data usage plan they are probably working on as I write this.

What they have done would be illegal for 99.9% of the population....Who regulates these guys? Seems like a free for all to me??? They do what they want, make CRAZY money, and pay 5-10% out in legal fees as a result....BAD BAD BAD business.

I'm done...thanks for reading.