yashsingh1/xdaforums huggingface dataset:
[Desire HD General] NoEnd:
the only thing i can't figure out, how carriers get their phones (like Vodafone etc), but online retailers like Handtec dont?

and the ****ed up website expansys keep their counter going even their shipments got delayed!!! ( i didnt ordered from them but customers must be careful not to order from them).
[Desire HD General] LeviathanPT:
Sad... well hopefully the leaks that have been appearing will flood our hearts soon with better stuff ^^

GT-i9020 & 9100 @ the hands of google employees !
[Desire HD General] noobdeagle:
WOW dissapointed .......first i miss the 2nd batch by a few days now these delays WTF!, im very tempted to complain sure its not handtecs fault and we getting a free headset but i wounder if i complain i can get something else free like a dock :)
[Desire HD General] NoEnd:
allready tried that, but since the headset is a compliment from HTC it self i don't think why Handtec offer their own (thank you for waiting) gift.

try emailing them and we will support you:D
[Desire HD General] noobdeagle:
im tempted to email them anyway thing is they should know a date when they expect them for example clove expects them on the 19th now i would assume that handtec should be about the same so maybe they are expecting it early next week,

any way point is they should know the 'date' by now they would know if stock has shipped from htc or not just like clove i want to know the date lol
[Desire HD General] prank1:
By the way, a little off topic but thought its worth mentioning, I posted the HandTec delay update round 9PM ish (about 3 hours ago) and for some reason, instead of my post being the most recent one and going to the last page it went back a page and became post number #2005 ?

Must be a bug, just thought I might aswell mention it...
[Desire HD General] Wafster:
Amazon had cost me more but I got the phone a week ago, andI love it.:)
[Desire HD General] tiagomenezzes:
Just got this from Amazon:

:(
[Desire HD General] Troden:
Tell me about it, ive had mine on 'pre order' with handtec since the 24th of October.

This is like the 4th delay, bet it will get delayed again next week too.

i never had this issue when i pre ordered my HD2, stock arrived on time.

If there are quality issues id rather wait but if its purely because there giving the telco providers priority that's Fkd.

Talk about screwing your fans.
[Desire HD General] Riceburner:
Orange have let me down again.

Called last night after 5:30 and got a rather abrupt lady in retentions who said that there were none to be had until the 18th. Even when I pressed for more details about the figures I'd been told on Friday she told me nothing.

Then there was a lull in the conversation and she hung up on me! That's the 4th time I've either been hung up on, or the Orange phone system has thrown me out.

If I wasn't getting a VERY good contract price (£22.50 a month) I'd be tempted to drop this contract renewal and go elsewhere, but again, I'd be at the back of the line again and waiting even longer for the phone. :( (can't afford to just go buy sim-free).
[Desire HD General] karnka:
Sigh. I've not been waiting quite as long as most but this is really getting ridiculous.

My order is with Clove and although they're trying to be honest they don't seem to be pressing HTC in any way. They haven't even got the freebie headsets for us.

The fact that the networks P4U and CPW are still getting bits and pieces of stock is really making a mockery of HTC delaying the orders to the online retailers. I'm also not best pleased with CPW who have had point of sale up claiming they'll sell the DHD for £400 on 'PAYG' for nearly two weeks which is of course a deal they won't ever honour.

Hmm, I wonder whether I should get something else entirely. Really just want to get away from my POS Galaxy S.
[Desire HD General] RandyKaoss:
So are HTC giving away a free headset?
[Desire HD General] karnka:
At least some retailers seem to have gotten free headsets from HTC. Others (eg Clove) haven't managed to.
[Desire HD General] NoEnd:
yes just for customers who ordered in October.
[Desire HD General] GeoMil:
You guys blaming Handtec, Clove etc. for delays have lost the plot.

You think they don't want your money? You think they dont want to sell you a phone? Of course they do, its HTC that is to blame.

I cancelled, mainly cause i wasnt comfortable with the company holding my cash for so long.

If you are super desperate just get one from carphone warehouse for £500 or ebay
[Desire HD General] johnny8910:
HTC Desire HD

Yep, Ebay

I have two and one is for sale Unlocked.
[Desire HD General] karnka:
Not really blaming Clove. Would be nice if they could secure the same freebies that others have though.
[Desire HD General] tiagomenezzes:
What are the risks of buying such a phone from Ebay? Unfortunately Ebay is no longer a place to find bargains... We are talking of a device that costs anything from £400 to £500 or more.

From what I understand most of the phones out there came from upgrades. When in the item description they say "unlocked", what exactly does that mean? Is this a phone that was locked and them someone unlocked, breaking the warranty?!

I used to shop a lot on Ebay... Unfortunately, as I said before they are no longer a place for bargains. Also, a lot of stuff on Ebay comes from Hong Kong, which most UK now call Grey Market under their extensive Term and Conditions.

Dont know...
[Desire HD General] Sherloq:
So I've been ringing all the London T-mobile stores for weeks now... latest update is they will not be getting any Desire HD's till Monday 22nd (although I'm pretty sure stock deliveries are on Wednesday and Friday so it might be this Friday). I've been on the priority list waiting to be sent one for my contract renewal - with the option of picking up in store if I find one! But no luck so far. Any other news from T-mobile UK customers here?
[Desire HD General] ttav:
With all this news about more delays i went into my nearest CPW (Aberdeen) and bought one.Cost a bit more than my Oct 6th pre-order but i finally have one to play with.:)
[Desire HD General] Sherloq:
...yep I think that was a smart move! Just got off the phone with T-Mobile renewals and they say I could be waiting 3 to 4 weeks for my phone to get delivered and I have a better chance of grabbing one in store over the next couple of weeks. Lame!
[Desire HD General] andreasy:
I guess I'm the only one who doesn't bother of the delay but instead I prefer it that way. I too ordered from handtec end of October. I don't mind of the delay because I believe that HTC will utilize that time to fix important bugs (like speakerphone volume, dust in screen) and all those issues that 1st batch owners complain. I don't expect that they will be gone for sure but at least I hope.

As far as eBay is concerned, NEVER TRUST EBAY. You have to be very careful with the clones. Chinese have managed to clone every single unit and not even the manufacturer can distinguish a counterfeit from genuine product. Of course they haven't managed to clone DHD yet but imagine what sort of units they are selling.

Also, someone who just bought a unit with minor fault (i.e dust in screen) or anything else, where can he easily sell it as new? (ebay of course) and what about warranty? If you discover a minor problem, who will you send the device? to the seller? no way (most of them don't accept returns and even if they say they do, they lie). Last and most important part for eBay: there is no seller protection. Don't buy their lie cause this is just a marketing thing. I know this from 1st hand. I was fooled into buying a counterfeit product and it broke on 1st use. Confirmed to be fake so I filed a claim. After a while, eBay has responded that the case is closed and that I had received a refund (which of course I hadn't) No matter how many times I tried to explain to them the whole situation, by providing all details to prove what I said, their investigation would always end with the answer "Case is closed, you have been refunded". This won't happen with everyone of course, many people will receive their refunds but would you risk in spending £500 there? me, never again. I ordered from handtec and I know that if my phone arrives with a fault I will return it to them and I will have a proper warranty. From eBay sellers forget warranty.
[Desire HD General] prank1:
I was considering cancelling my HandTec preorder and buying a Desire HD off eBay, however the following concern me:

- Some Desire HD devices are carrier branded

- Nearly all are opened (not too much of a problem..)

- No warrentee if something goes wrong

- Some may be from an older batch with all of the problems

If HTC are delaying the third batch, lets hope that they are ironing out these issues... maybe even hope to see a stronger battery and SIM cover, and rule out those little imperfections you get during manufacture ( gaps, alignment, etc).

About unlocking, this DOES NOT void your warrentee. That is, where you buy the SIM-Unlocking code and type in the code when you are told the SIM is locked. Otherwise, other methods arising from hacking the phone would probably void the warrentee, although I think the only method now is to buy the SIM-Unlock code.

If you really cannot wait and you have a HD2, consider (if you haven't already) putting android on. It should keep you interested long enough (and relieve some android-anticipation) until the Desire HD is released.

EDIT

The person above me has got it spot on.
[Desire HD General] karnka:
Yup, the issue with ebay is if something goes _mildly_ wrong with your phone. You have no come back.
[Desire HD General] SupremeBeaver:
Some people are saying these delays will last until mid December..

If so i might have no choice but to get a Nexus S. Yes Samsung are bad, but google will control the software so i'll feel more than comfortable with that. Samsung are also superior to HTC when it comes to the camera, and specs.. so these delays "might" be good.
[Desire HD General] andreasy:
Indeed, those are the 2 issues I forgot. Carrier branded could also mean that the carrier logo may be stamped on the phone. Who would want that? Also, the warranty may be transferred to the carrier instead, and hence, lost when you purchase (I am not sure though)

The fact that they are opened IS a problem because the 1st battery charge is very important for the battery's life. I always want to leave it on the charger for at least 24 hours without touching it, totally switched off. Not many manufacturers mention this, but I believe it is important. If they have opened it and charged it for a while, this is something I don't want to have on a new device.

Now, about improvements, I don't believe that battery is an issue that they will fix but I believe that speaker volume and screen could be some of them.

Where have you heard this? they marked their website that the delay will be only for 1 week (22/11). If it's true then it could be a problem because we lose the 45 days that we have to file a dispute with Paypal in case that something goes wrong. Of course I don't believe that they will cheat us because it is a big company but who knows. Everyone needs some assurance nowadays.
[Desire HD General] prank1:
Contrary to what I have said though, all of my past PDAs (with the exception of the XDA II and HD2 and Desire HD) have been bought through eBay. I have never had any problems with the phones, apart from one time where I was sent the wrong phone altogether (but this was sorted out).

However, since these phones are getting more and more expensive it is becoming more and more risky to buy from eBay which is why I bought my HD2 and Desire HD from an online retailer (HandTec).

But if anyone is wondering about buying from eBay, if you do your homework and make sure the seller is trustworthy and that his item listing consists of more than 'unwanted upgrade' then you should be fine. As always, you will be taking a risk but if you take the necessary steps to minimise any risks then it becomes an acceptable one.

Just so you know as-well, eBay's buyer protection is much better now (making it worse for sellers), if you buy an item from a seller with low feedback then they will not get your money until you leave positive feedback, or 30 days has elapsed with no feedback from you. So if you find any problems with your Desire HD you can get it sorted out more easily now.
[Desire HD General] tiagomenezzes:
I dont know about HandTec, my feeling is that or they are not being 100% truthful or HTC is not telling them all as it is.

Yesterday at 2 in the morning while finishing some late work, this was the email that I received from Amazon:

I was waiting for an email from them telling me that the item was dispatched, as my previous order status was that they would dispatch it by the 16th. You cant imagine the disappointment when I read that.

Was so frustrated with them that I immidiately sent them an email. This was the reply:

As for the excuse that "HTC will utilize that time to fix important bugs", only the first batch seemed to be 'defective'. There are DHDs out there working just fine. Whatever is causing the delays I have my doubts that its them trying to fix the DHDs 'bugs'.

If this phone is to be fully released only by the end of this year, then whats the point? Qualcomm is bringing dual-core processors out next year and seems like Google delayed the Nexus S as they want to use them.

So much for the best phone in the market... Best for how long, 1 month untill the Nexus S is released?
[Desire HD General] SupremeBeaver:
http://androidforums.com/htc-desire-hd/215192-desire-hd-sold-out-everywhere.html#post1884618

post 24. Amazon are delaying till 17 December. And i have a feeling that they are going to be right. Handtec are just pushing their dates week by week to not lose customers. Imagine they write on their site "Week commencing 17 December". They would lose more than half their preorders! Clove also state on their site that they "might" receive stock on 19th and that's only best case scenario. And as we have come to expect now, there is no best case scenario with HTC.

I think i'll just keep an eye out for the NExus S. Might be my only chance to get a phone before Christmas!
[Desire HD General] tiagomenezzes:
Im the dude who posted that on AndroidForums and I have also posted that here... Perhaps people should look at post #2022.

Anyway, I was so frustrated that I have also writen an email to HTC. I got an automatic reply saying that they ill contact me asap. Im just waiting for their reply now and I want to match that with what Amazon tells me that their supplier (HTC) told them.
[Desire HD General] RandyKaoss:
BuyMobilePhones have just told me that they don't expect any T-Mobile DHDs until the first week of December at the EARLIEST!

Unbelievable.

There are some really nice phones on the horizon...
[Desire HD General] NoEnd:
so waiting for the Desire HD will be for weeks, and for the Nexus S for weeks

my point is to keep waiting and see what happen.

PLEASE guys go to this FB wall post and confirm what i told HTC UK by telling your part of the story.

http://www.facebook.com/htcuk/posts/170504589645697
[Desire HD General] RandyKaoss:
Nice - have added my comment :)
[Desire HD General] onesolo:
I think you guys are buy the DHD on the wrong country...

I have bought mine in Spain, they are already available too in Portugal...
[Desire HD General] tiagomenezzes:
Hey OneSolo,

They are already available in the UK but only if you have it through a carrier and on a contract. Even though many carriers are anyway also taking some time to deliver them.

Where the real problems are is when you buy them SIM Free (that means, not from a carrier and not subject to contracts)... Then you will have to wait.

My understanding is that if you put things into prespective HTC makes much more money selling phones to carriers then to people individually, so the carriers have priority.

Also, no disrespect (as Im also portuguese), but I know the current economic situation in Portugal and I dont think that many can afford to buy a DHD, specially out of contract. So, I wouldnt expect the demand to be as high over there. :P
[Desire HD General] Chrissssssss:
Even so, some people seem to be getting phones days after ordering and others waiting weeks. I ordered mine on the 1st of Nobemver, hadn't heard anything til I got a phone call today saying they have no idea when more stock is due.
[Desire HD General] andreasy:
Yes, I agree that if this is indeed true, they are hiding the real date otherwise everyone would cancel their orders. They told me that I can cancel any time but really, if they actually said that the delivery will be more than a month than the day you pay then everyone will request refund. I contacted Handtec and requested official answer in regards to this and I will let you know.
[Desire HD General] johnny8910:
The one I have for sale is a genuine sim free, never been locked to a networkHD.

You are right about no bargains on ebay, but 425 is still cheaper than 494 from CPW and you can have it now instead of having to wait.
[Desire HD General] supapawa:
guys - please post in this link - this is a direct contact with HTC UK which thousands of people can see. currently only 6 ppl have commented, which is nothing... if you really want to apply pressure, on top of venting here - it's a good place to start!
[Desire HD General] hatemk:
I don't think that the delays are to sort problems with the first batch, these are already fixed and there are lots of devices without these problems. However, I'm wondering about the remaining production capacity of HTC after launching 5 new "windows phone 7" devices at the same time. I wonder if HTC is getting some pressure from microsoft to get these device to market before Christmastime?
[Desire HD General] baritoneuk:
*** deleted- posted in wrong thread, sorry! ***
[Desire HD General] UKMatt:
It does seem to vary wildly. I went in to Phones4u on the 30th and they told me it would be months before I could get an upgrade to the Desire HD. I then went next door to Orange, pre-ordered it and it arrived in the shop 4 days later. Not sure why the stock varies so wildly, I'm having the same problem trying to get hold of a Nikon D7000. :mad:
[Desire HD General] NoEnd:
A good point that clove still insist on the 19th, so when they really receive and dispatch the phone then Handtec will have no excuse else than HTC love clove more than us thats why the had their's before ours :D
[Desire HD General] Troden:
Done, just put my 2 cents on there FB page
[Desire HD General] supapawa:
Excellent. The post and the comments are growing nicely - please keep applying the pressure!

Also, I have been thinking, reading back HTC's response to blogs stating there are delays in the shipments of the DHD and the DZ back in early October (http://thenextweb.com/mobile/2010/10/12/htc-no-delays-to-desire-hd-or-desire-z-shipments/) maybe we can try to involve some highly acclaimed blogs out there to raise some questions, possibly drawing HTC's attention to this? Any recommendations on how to promote this?
[Desire HD General] odyseus:
Well I got fed up waiting..it's one week slip, followed by another and so on. I ordered mine from unlockedmobiles, who have said the 'refund' will take up to 3 days.

So there is your reason for fobbing people off! They take your money get the payment interest on everyone's order, and keep people stringing along so as not to cancel their order!

I think I'll go for a Dell Streak instead, especially now it's about to get Froyo, not ideal but good enough as a stop gap for 6 months or so? and in any case there's bound to be a whole new raft of smartphones early next year!?
[Desire HD General] karnka:
I'm just about to make a very similar decision.

Considering cancelling in favour of a Milestone 2..... Dell Streak was the other one in my mind but I'm actually feeling the Milestone 2 is a bit of a bargain now.
[Desire HD General] SupremeBeaver:
i might cancel too and see what develops with the Nexus S.
[Desire HD General] tiagomenezzes:
Just got an email reply from HTC to a long and extensive email that I wrote to them yesterday. They are not admiting any production problems at their end, nor any issues with components or bugs, they are putting the stock issues down to the overwhelming demand that they received for the DHD.

I live in Belfast - Northern Ireland, was this morning in Phones4U and Carphone Warehouse shops looking for the SIM Free version and was told that they have none in stock.

In Carphone Warehouse a nice agent told me that they receive their stock every Thursday, so to return there tomorrow, but they never know what phones they are sent, so she is not sure that they will receive any DHDs.
[Desire HD General] ttav:
I`d tried Phones4U and CPW quite a few times before i caught CPW with stock yesterday.Seems like a good idea (as mentioned in previous post) to check when your local store gets it`s delivery and try to be there early.

If i hadn`t got my HD yesterday i would probably be thinking of another phone or just hanging on to my dependable Desire until the next big thing came out. But saying that now i have the HD i wouldn`t swap it for anything.
[Desire HD General] DesireHDuser:
I got it a week back in sweden. Most stores have it :)
[Desire HD General] broncogr:
Cancelled my handtec order fron Oct 18th and got mine locally as it is avaliable from today in Greece.

Hope you get yours soon!!!
[Desire HD General] andreasy:
In Cyprus, it is still an unknown product :) Most shops don't know it even exists.

Did you get it online in Greece or from shop? What price? and how long did handtec take to return your refund?

I got confirmation from Handtec that their current information is 22nd November and not December but that they cannot guarantee this because HTC may change that later.

I could wait for them until the end of November but not longer as I want to have the Paypal 45 days security. Otherwise I wouldn't mind to wait even longer. What would the difference be if I had it today or a month later.
[Desire HD General] karnka:
I would say that Handtec are a long established, fairly respectable company. I would trust them to issue a refund if you cancel.
[Desire HD General] supapawa:
From the HTC UK facebook post regarding the delays

Here is HTC UK's response to our complaints:

And when they were asked if they can confirm the online retailers claims, they responded:

:mad::mad: This suxxxxxxxxxx. Guess it's bye bye HTC from my end... :mad::mad:
[Desire HD General] xspyda:
How much are you guys paying for your DHD's?

Some cpw stores are showing the PAYG price of £399 with topup (£10 / 20) but the stores I have spoken to know nothing about the deal and keep quoting the sim free price of £499.

Anyone managed to bag one at £399?
[Desire HD General] broncogr:
Its 599 euros in greece. I didnt get it online but i am sure u could find it online in the following days. Handtec has already refunded me through paypal. It took them only a couple of hours from cancellation to refund!!!

I am just waiting for the funds to show in my account.
[Desire HD General] Patrock.nl:
ordered Oktoberfest 13th, today it is being shipped to me, hope to hold it in my hands tomorrow :eek:

took em long enough, but it seems the wait is over for me :D

ordered at:

studentmobiel.nl

with a T-Mobile Relax 25 2 years with Web N' Walk Plus

only store i know of in the netherlands that doesn't require you to pay extra for this phone with this subscription,

btw. now the same deal you have to pay 30 euro's for the phone, not me:D
[Desire HD General] noobdeagle:
hmmm well now i have a problem lol still waiting for the desire hd but they say the nexus S will be out in the next few weeks, needless to say a phone supported directly by google is probably the best choice BUT where can you get one from in Australia or imported to Australia? (i usually buy from handtec)

i guess ill wait the 1 more week for the DHD but if it is delayed again i am seriously considering cancelling for the Nexus S dual core with android 2.3 and direct from google updates its a very tempting proposition (thats if these rumors are true :P)!