yashsingh1/xdaforums huggingface dataset:
[Desire HD General] craigspc:
I doubt retailer's really know...

After my (email) conversation with HTC today, I've decided to just sit back and wait for it to arrive in retail shops. I sent a quick mail to HTC this morning, informing them that I was about to place a pre-order for the Desire HD on Amazon. However, before I placed the order, I asked if they would they be kind enough to confirm whether the Desire HD will have an SLCD or standard TFT/LCD display.

The response was quick and direct:

"Thank you for your enquiry regarding Desire HD

Im sorry no, as of yet we have not recived any specifications about the two new models. So Im sorry, but I cant answer your question."

I do give HTC credit for responding to my question within a matter of a couple of hours (in fact that's pretty impressive). However, if HTC themselves are unable to confirm a very basic specification of the unit on the grounds that they haven't been provided with the info - How can I blame a retailer for being unable to confirm a delivery date? HTC probably haven't told them!

Just my thoughts on the matter..

Regards,

Craig.

<< Added as afterthought >>

If anyone does happen to find out that their phone turns up tomorrow, perhaps you should give HTC a call and ask them if they need any help. After all, you'll officially know more than them :-)
[Desire HD General] themonkster:
I think they will be definitely shipping with the Super LCD it would be a travesty not too. They would come under too much scrutiny and bad press to ship with a standard LCD hopefully that's why the release is dragging on.

Roll on upgrade day 30 days to go hopefully the phone will be released by then !!!!

Sent from my Froyd Villian Hero
[Desire HD General] Bumble-Bee:
Well the some of the carrier RUU files have been realeased wich indicats that the device will be shipping any day now (im thinking next week).

At the moment we have :-

WWE - world wide (sim free) version

H3G - Three UK

O2 DE

im guessing the rest will be here soon :-D

This is all good :-D :cool:
[Desire HD General] eozen81:
Craig,

You are absolutely right, are these devices presented to public in London by CEO or top management, yes? So what's the deal about that? How do they have no idea about spesc of these devices and retail dates. Unbelievable.
[Desire HD General] craigspc:
I would also expect it to have an SLCD display, but as long as it looks as good as my original desire I'll be happy. To be honest though, I was just trying to highlight the fact that if HTC's customer service don't know anything about the phone yet, what are the odds of retailers getting a firm delivery date? Are phone's really going to be delivered to retailers before HTC's own staff have the specs? I guess stranger things have happened though .....
[Desire HD General] abrasive:
I don't get the confusion about what display it'll have. What ever specifications I've come across clearly states SLCD. The shortage of AMOLED pretty much rules it out as an option and if the phone used a display type that's "worse" than SLCD I think we'd heard about it since it would be a disaster, no? The original Desire had a AMOLED but they replaced it with SLCD because of the shortage.
[Desire HD General] SupremeBeaver:
let's be realistic here. just how many people will complain about the display? maybe a few hardcore tech users online? the fact of the matter is, 99% of the people who purchase this phone won't realize/ or even mind that it uses a regular LCD. They are probably coming from a device that had an LCD anyway!

HTC used an LCD on the HD2, Evo, and even the HD7. They have a big supply of 4.3" LCDs so they dont see the reason to order a new screen (4.3" SLCD) which doesnt even exist on the market. They know this item will sell very well no matter what screen type it uses, so as far as they are concerned, LCD is good enough.

Even looking at videos of the DHD, i can honestly say it looks nothing like the Desire Z which uses SLCD. It isnt as vibrant as it, so im 100% confident its using LCD. But don't get me wrong, im not bashing LCD here. I really dont mind which screen type it uses, and ultimatly this shouldnt be a deal breaker anyway.

wow long post.
[Desire HD General] :
+100

The phone is a beast, and i would take it over a desire z, based just on its awesome power;))) I used the HD at the London event and spent quite a lot of time with a model and i must say it did look like LCD, but the colours was definitely more truer than the z, which looked saturated...

JD
[Desire HD General] Rixsta:
I agree on the most part but I think there will be more than a few people disappointed by the screen being LCD, even the older Desire had Amoled and then S-LCD and now the upgraded HD version has a downgraded screen even if it is bigger this is going to put people out, you only have to look at the threads here to see that the display is important. Still I agree that this is still going to sell and make HTC money, as I've said before the Desire Z is using the S-LCD screen simply because the HTC Desire uses the same and the Desire HD is probably as you said going to use the Evo 4.3 screens they have left over than make a new 4.3 S-LCD screen.

The mistake they made was when the Desire HD and the Desire Z were announced together HTC said they both had S-LCD screens then HTC noticed there mistake and pulled the S-LCD statement from there videos and description that has now caused all this confusion. I'm sure if they had just come out and said its a High Res LCD screen to begin with it wouldn't of seemed so bad.

Id laugh it is was S-LCD now after all this and I'm sure I'll be one of the first on the forum to eat my words and hold my hands up, I doubt that's going to happen though.

After all that I have just said I have still pre ordered one so you post does hold a lot of truth to it....still a slightly better screen would have been nice.

Gone a bit off topic, lets hope its in shops next week so we can all see for ourselves !!!
[Desire HD General] liorra3:
i wonder, that mail form clove confirm that the first DHD stock will come on the 22th, now its posible that evey u.k stores get her stock at different date ? or all of them will get it on the same date +-1 day ?
[Desire HD General] PapaDocta:
if it had SLCD, HTC would brag about it everywhere ... so without a doubt it's going to be the same screen as the EVO has .... i'm 100% sure that HTC has lot of these LCDs and Old screwy camera (the ones with pink spot) in stock and they are installing them on their newer phones......... i mean since the HTC HD and we have the pink spot.. and was there in the HD2 and N1 and others!

i just hope they used a better touch screen than the one in N1 as the multi-touch is total crap .. when are we going to see zoom and pan feature!?

my desire to get the desire hd is going way low!
[Desire HD General] adwinp:
Every store has a different priority, depending on the HTC partner status.
[Desire HD General] mupet0000:
Why don't they brag about the Desire Z's SLCD. Both of their "Closer Look" videos for the Desire Z do not mention SLCD, the first one they uploaded talked about SRS and Dolby mobile, the second one didn't mention those.

For the Desire HD's Closer Look video, the original said SLCD and the re-upload did not. To me it just looks like HTC removed certain things from the videos for whatever reason.

Unless the Desire Z does not have SRS or Dolby mobile..
[Desire HD General] :
The screen on the desire hd is a clearpad 3000, the n1 and desire was a clearpad 2000...

clearpad 2000 = multitouch problems

The desire z's screen is also a clearpad 3000;)

JD
[Desire HD General] turkification:
I also hope it's gonna be a SLCD screen.
[Desire HD General] craigspc:
whoops! I think I disturbed a hornet's nest by mentioning the display. Sorry about that.
[Desire HD General] Leekster:
the online diy renewal on the t-mobile website is the biggest rip-off ever, if i check it now it says i would need to spend £150 for a desire or £210 for a galaxy s, even though ive been a loyal customer for 10 years. I know that if i phone up and speak to a rep and switch to a 2yr contract opposed to an 18month ill get a huge reduction.

Besides, ive seen a t-mobile contract on a third party site that i hopefully will be able to get them to match.
[Desire HD General] adwinp:
N1 doesn't have multitouch. It's DUAL touch.

I hope that settles the issue.
[Desire HD General] :
There was no issue....

The main point of my answer was that the N1 uses an older clearpad than the new range of HTC Phones...

Simples;)))

JD;P
[Desire HD General] WarheadNOR:
Regarding costumerservice not knowing the specs, has it occurred to you that they arent allowed to say what type of screen it has? Wouldnt be the first time a major company is withholding info...

And as for it not beeing SLCD, I really dont care anymore, the screen looks good in all the videos IMO, and to me the performence is more important than the screen type! just my two cent..
[Desire HD General] :
+10000

;)
[Desire HD General] liorra3:
same here, i want him, and now! dont care if its LCD, SLCD, AMOLD OR SUPER AMOLED
[Desire HD General] Beards:
Will you still be saying that when you can't see the screen because of the sun glare, or the viewing angle is so poor, or the video looks washed out when compared to those last two.
[Desire HD General] vovanopulo:
An owner of demo-version phone wrote:
[Desire HD General] WarheadNOR:
The viewing angle dose not worry me at all. I never look at my phone from an angle anyway, so I dont se why that is a problem...
[Desire HD General] Rixsta:
I hear you, coming from a Galaxy S that is my worry, although the source above seems pretty reliable so there is hope yet. Anyway Ill wait until it comes out and go take a look for myself..
[Desire HD General] Rixsta:
WOW the third person to quote you, ...release the hounds... hehe

You know its bothering everyone even though not many like to say, after all the screen is important but then again give me performance anyday, after all thats why Im sitting here with no phone.
[Desire HD General] Beards:
Ohh yes, it's bothering a lot alright... That's why there's such a big issue over what the screen is made of.
[Desire HD General] Chimero:
Guys, Just picked up a Xperia X10 for the missus and guess what "No Android Market". I live in the middle east, where does that leave me with the DHD (Hopefully as it was ordered from the UK, should be on their clock)
[Desire HD General] craigspc:
Yes it had. But even if that were to be the case, I'd still have to smile at the somewhat "dunno, they haven't told us yet" response. :-)

(Pls note the smilie above)
[Desire HD General] ramadanatt:
Hi

Today I was passing by a shopping center in Bristol UK and I found a person wearing an HTC t-shirt and I immediatley spoke to him. he was from the HTC team. I asked him about the release date he answered that the DHD is already in T-mobile and Vodafone stock and they will start delivering it to customers on Monday 18th
[Desire HD General] Rixsta:
I wish you would of asked him about the bloody screen type !!
[Desire HD General] craigspc:
Classic :D
[Desire HD General] dazultra2000:
Not being funny, but can we move the screen arguments to the screen thread? We're filling up the release dates thread with guff about the screen and all I wanna know is when I'm gonna have the damn thing in my hand :)
[Desire HD General] Rixsta:
Yeah you have a point, sorry about that, I'm getting on my nerves too.:o
[Desire HD General] Rixsta:
sssshhhh !
[Desire HD General] craigspc:
Fair point. Well, if Vodafone and T-Mobile do have stock, others will quickly follow suite.
[Desire HD General] Wafster:
Amazon doesn't ship to Dubai so I have to ship it to my forawrding address in UK then ship to Dubai, adding to that I'll pay VAT for UK and the UAE Vat. But if I bought if from somewhere that would ship to dubai I will pay 1 vat 1 shipping cost instead of VAT UK+VAT UAE+Shipping to UAE. All of this adds up to around 80 to 90 Pound.

So the question is Should I keep my pre-order and lose 80 to 90 pounds or cancel and pre-order somewhere else and lose my spot on the list ?!! Advice is more than welcome
[Desire HD General] darrenjdoc:
Keep your spot on the list :)
[Desire HD General] liorra3:
i am sorry, buy way to buy at amazon? its the only store on the net that sale the DHD ? - NO.

try clove, handtec and more, they ship to Dubai :)
[Desire HD General] MariusOX:
Baaah-.-

Just called the store where I orderer my DHD, and they told me their shipment has been delayed. and the new date i got is 29th october.

I knew it was to good to be true:(
[Desire HD General] liorra3:
mybe the get rid of the first stock, coz clove have announce that they have a limited stock on the 22th, and the big "Wave" will come on the first week of november.
[Desire HD General] stiefa00:
It depends on you.... Do you need this phone really really fast or do you want to save money? It's your choise =)

It's my first HTC device/order so I can't say if there will be delays with the 2nd or 3rd stock.
[Desire HD General] abrasive:
Delays in Sweden too, now it's 5th of November.
[Desire HD General] BartOtten:
Translated:

The first boys in The Netherlands are on their way to pick them up. Will update as soon as new information arives.
[Desire HD General] MariusOX:
IDK.

The store owner, who i talked to, said he already had sold the first 5 he got in, and I was 1st on his list for the ones he was waiting for. He also said that he might even get them before the 29th.
[Desire HD General] abrasive:
This is so unfair! :(
[Desire HD General] Leekster:
thought id try my luck with t-mobile renewals this morning and according suzanne on the phone there have been "nationwide delays affecting all networks and it should be stock on the 25th".

im not sure what to make of this as t-mobiles twitter customer help told me monday when I messaged them last night.

input?
[Desire HD General] BartOtten:
That's the first one. No picture for confirmation but I guess it will follow very soon. I will edit this post so you can read with me:

We are waiting for an 'signed' picture for confirmation.

Not signed but never seen before so I guess we can call this 'Confirmed'

edit #6: At this moment the guy hides from the postfire with so many questions I can't even keep up with it (and I don't even have to answer them :P)

edit #7: First user-review here
[Desire HD General] Devilsduck:
Has anyone else who has pre-ordered through vodafone just had an email regarding the order.

I just got an email saying Good news - We've process your recent upgrade.

If you have selected a new price plan it will start from today

We'll email you again to let you know when your new handset has been despatched

blah blah blah

Well, I had one of these last week when I first pre-ordered

Whats going on? Am I the only one?
[Desire HD General] oawalker:
Very nice it looks so good i want the phone even more now :D
[Desire HD General] Rixsta:
Can this guy confirm its a s-lcd, thats all I want to know, anyhow great news, looks like they are on there way
[Desire HD General] BartOtten:
I try to keep up with it, and so does he. I will go on with information in another thread so this ones stays for 'delivery status'

First user-review here
[Desire HD General] BartOtten:
He has no idea how to find out. On the box there is no mention about the displaytype.
[Desire HD General] no1male:
Just spoken to a guy at Mobiles.co.uk who has stated they should have it today but no order has arrived at the warehouse (He spoke to carphonewarehouse whilst on the phone to me)

They have stated it should arrive over the weekend making it available for sale on Monday. Ironically he said only for the Orange network, which is strange as they only have the price for Vodafone on their website.

I asked about tariffs for Orange and he said they were staring at him on the screen.

Fingers crossed!!
[Desire HD General] abrasive:
It pisses me off that most of you guys have support that gives you information and updates you with emails and stuff. Non of the stores I've spoken to in Sweden says anything. Only sign of like is that it got delayed again today. Grrr.

Got a reply from the store I order it from, made me more angry:

Hi,

We don't know more than you. If I look at the release of HTC Desire, almost nothing happened during 1-2 months after the release and no phones came into stock. So I can't do much else for you than to suggest that you wait and check the site regularly. It's also possible that the number of units displayed in your last mail (300+) are all sold out and that the November date is the next delivery, but until we get our first stock (not confirmed yet), I can't do anything more than guess, which is not a fair answer.
[Desire HD General] PhoenixAG:
Does anyone know what's happening with superetrader and their stock? They seem to be pretty quiet about the whole thing. I got the modaco deal from them an I'm quite anxious to know where I stand in all of this :)
[Desire HD General] BartOtten:
@abrasive: Here the same. We just have a large group going after each bit of information. Most info was not provided until someone got it this morning.
[Desire HD General] crossbox:
T-mobile suck ? :D
[Desire HD General] abrasive:
@BartOtten:

Yes, but it's mean :( Who's responsible for the lack of knowledge! I need someone to blame :p
[Desire HD General] Leekster:
internal communications and staff training certainly seems to
[Desire HD General] riz157:
If HTC are looking to launch in November then I might wait for the Galaxy Tab, if it's not too much more expensive or too much of a wait. The main reason I'm purchasing Hdh is because it's cheaper and was expected to be launched well before the Tab. Now it seems it won't, so I might wait a bit longer and get the tab as prefer bigger screens.
[Desire HD General] liorra3:
bigger = 7" screen.

we have the Galaxy Tab here (israel) in stock and in the mobiles stores, and its a

pad, not a phone (you can make a phone call, sms and so), but its to big.

here is a link from the official release of the g-tab, so you can see the size in the pocket.

thet DHD is a phone, the galaxsy - is pad, that is the difference...
[Desire HD General] craigspc:
Well, following my comment yesterday about HTC not having the specs of the phone, I hope they know now. Looks like some units are being delivered (contract phones) to customer's in the Netherlands today.
[Desire HD General] Dentisst:
Here in Sweden none of retailers knows the date. When you write to them an email they just send back mail with loads of BS. :)
[Desire HD General] darrenjdoc:
mobiles.co.uk say the phones have come into the Carphonewarehouse's warehouse and they are now distributing them to the various stores. The guy said it should be tomorrow or Monday before its delivered. Fingers crossed tomorrow :)
[Desire HD General] Devilsduck:
Vodafone stores have received stock today! This is according to a friend of a friend.

So isn't greatly reliable, but I'm feeling positive. The glass is half full
[Desire HD General] abrasive:
Yes, you can read what I wrote on the previous page.
[Desire HD General] slateac:
On carphone warehouse they said that they are now taking pre-orders for delivery on the 19th!!

Does anyone know if this will be available on pay as you go?
[Desire HD General] Broski85:
In Norway most retailers tend to agree that the device will be shipped on 5 November. I guess it should be available in Sweden around the same time?!
[Desire HD General] Dentisst:
NO WAY! Its need to come to Sweden first :)
[Desire HD General] abrasive:
Haha, country doesn't matter, I should be the first :p

I wonder why it is that Webhallen has 42 votes for this phone since they don't have it in stock nor do they have a date for when it should arrive :S
[Desire HD General] Dentisst:
Now they have 43 :D
[Desire HD General] abrasive:
So you woted? You shouldn't do that :(
[Desire HD General] Craptastical:
At least the reply was honest instead of saying "yeah, we've got it" or even worse... "it will ship out on Monday" (while they hold their thumbs).

I haven't bothered to call El Giganten yet. My order status hasn't changed to "shipped" either. Oh well. Hopefully it will be delivered sometime next week and won't be a repeat of the Desire fiasco.
[Desire HD General] Dentisst:
Its just that they have not so good system there you can vote for stuff which are even not released yet :p
[Desire HD General] Black1982:
Yeah, Just got mine!!!!

Via vodafone NL local store!
[Desire HD General] Axiol:
Damn, I hate you ... ^^
[Desire HD General] abrasive:
So far it seems like it's doomed to be repeated. My delivery date hasn't been changed either (from Komplett, also ordered from Webhallen). I guess they don't update it once the order is placed.

The fact that the system doesn't work doesn't mean that you should vote for something that you don't have.

:( Must be because you have Rotterdam. Or that you beat us in soccer :p

Way to go straight forward, but doesn't all Belgians hate NL and vice versa?
[Desire HD General] T1ki:
Time to update your signature then!

Would you staying up the whole night to test the battery? :)
[Desire HD General] turkification:
I heard Vodafone Netherlands have them in stock. I think I will get one tomorrow in Rotterdam :D
[Desire HD General] Xartz:
HTC Desire HD

I've pre ordered one from mobilephonesdirect.co.uk on a T-Mobile plan

100 Minutes

Unlimited texts

1GB data

£25 (18 months)

Phone cost £155

Total = £605

I called them today and they advised me to wait 14 days untill there is stock. You don't know how jealous I am of everyone with this handset. Here's one lucky git I've found on youtube, just got his today from Vodaphone.

Youtube, /watch?v=QpkvrAFUpzg
[Desire HD General] badaas:
still nothing, vodafone e2save, yawn ..
[Desire HD General] Dentisst:
Its not a big deal. Now I only need to hope that phone is really good.
[Desire HD General] dazultra2000:
When did you preorder? Interested to know as I preordered the day after the launch (16th September) and I'm hoping I'm not gonna have to wait 2 weeks for this!
[Desire HD General] riz157:
I was aware of those facts but that is the reason why I would purchase Tab over DHD, if the price was reasonable. My usuage is really surfing the net and reading ebook and for those two reason Tab is ideal. Are there any lag or gps issue with the Tab same as the Galaxy S
[Desire HD General] badaas:
e2save say tuesday, or latest thursday, just rang them; they have no devices yet.. ho hum
[Desire HD General] Bumble-Bee:
superEtrader are still saying the 29th ..... but if they get stock early they will ship early :-D
[Desire HD General] :
Anyone fancy a trip to holland tomorrow?

From london, lol
[Desire HD General] oawalker:
Lool just got a call from carphonewarehouse telling me they have the DHD, trying to offer me a contract, they still don't have it on payasyougo or simfree yet.
[Desire HD General] clooak:
Lucky bastard! I ordered from superetrader.co.uk and havent got any info yet. Even though I ordered as soon as they opened for pre-order :;(

My "old" Nokia N900 is broken so i desperately need a new one. So no more delays superetrader, please! :)
[Desire HD General] Bumble-Bee:
superEtrader will get the sim free phones when ever anyone else does. They are expecting them the 29th Oct at the latest. But really it will be whenever anyone gets there sim free phones.

A LOT of shops are saying the 18th or 22nd for the sim free variation. So lets hope they are right :D
[Desire HD General] :
We will all have our Desire's next week;)

They are coming;)))

JD
[Desire HD General] oawalker:
i ordered mine from expansys they say it should be here sometime next week
[Desire HD General] liorra3:
yep, jest email clove, they say that the first one will get to stock at the 22th, i hope that they get is sooner
[Desire HD General] Axiol:
Would be great ! (Amazon, hear me ! 22nd ^^)
[Desire HD General] msx999:
Just been into carphone warehouse in westfield. They had it displayed with their other htc.phones... i thought yes! Asked the manager and he said within 7 days.
[Desire HD General] slateac:
Play.com has it up for the same price and they stated that its due 19 Oct!

http://www.play.com/Mobiles/Mobile/...apixel-Touch-Screen-Mobile-Phone/Product.html