yashsingh1/xdaforums huggingface dataset:
[Vibrant General] tornado76:
I am not trying to put words in Tmo's mouth, but I did a live chat earlier today about not being able to boot into recovery mode since this does affect my phone.

She claims twice in the chat that issue should be fixed with the update.

Here is a copy of the chat I had.

You have been connected to Tmo Agent.

Tmo Agent: Hi * , welcome to T-Mobile live Chat. I’m * and I will be happy to assist you. Please give me a moment to review your question.

Me: Ok thank you.

Tmo Agent: Please allow me a few moments to review the information provided.

Tmo Agent: I do see that today you are inquiring about a phone problem, is that correct?

Me: Yes. It is a Samsung Vibrant. I have a few issues with it.

Tmo Agent: I can understand why that would be important to you to have your phone working properly, I want to get this figured out.

Tmo Agent: *, what exactly do you mean by "I can't boot into recovery mode"?

Me: To do a factory reset there is a button combination that you are supposed to do while the phone is booting to allow you to wipe the phone and reset everything the way it was when it was new.

Tmo Agent: Thank you.

Tmo Agent: Have you tried to do a reset through the regular menu?

Me: Yes, but my concern was if I needed to do a reset when I cannot access the regular menu if the phone gets messed up somehow. I know there is supposed to be an update coming out for this phone and if something goes wrong during the update I would like to have a way to get my phone running again.

Tmo Agent: I completely understand, the update that should be released soon should resolve most of these issues for you.

Tmo Agent: The Vibrant automatically updates its software using over-the-air (OTA) updates. You cannot perform a software update manually. When new software is available, the device displays a prompt asking you to update the system.

Me: I understand that it should resolve the GPS and compass, but will it also allow me to boot to recovery?

Tmo Agent: Please allow me a moment to look into this further for you.

Me: Thank you.

Tmo Agent: *, it does appear that this is one of the issues the new update should resolve. I am sorry, I do not have a release date for the software as of yet, but you can always watch the forums for information at t-mobile.com/support.

Me: Ok thank you for the help.

Tmo Agent: Is there anything else we can assist you with today?

Me: One more question. I did read somewhere that if the phone doesn't boot into recovery that T-Mobile was considering it a defect and will replace the phone with one that will work correctly.

Tmo Agent: If the new software that is supposed to resolve this issue does not, at that point we may look into replacing it under the manufacturer warranty once all troubleshooting on the device has been exhausted.

Tmo Agent: Are there any other questions?

Me: That is all I needed to know. I wanted to be sure that if something did happen to my phone during the update that I would be covered and not left with a $500 paper weight. Thank you for your time.

Tmo Agent: Thank you for contacting T-Mobile Chat, have a great day!
[Vibrant General] ookas:
"hardware" locked... there is no such thing as a "software" update for this... and fyi, if your phone is hardware locked it is considered a defective device, you can send it in and get a replacement that isn't hardware locked, i know, i did this

oh and FYI, online chat reps are all from India, in other words, they don't really know much and read from a script... they also have no authority at all (as far as waving charges etc.) if you want a real rep, call them up, those reps are in America and do have authority
[Vibrant General] flameinthefire:
hahaha true!!
[Vibrant General] Deleted member 2371530:
How do you know if your device is hardware locked?
[Vibrant General] Emama:
Yes I don't even know what that locked
[Vibrant General] tornado76:
Thanks, I will try calling. I did not know that the chat was based in India and couldn't do anything about issues like this.
[Vibrant General] N8ter:
I don't want to play Devil's Advocate, but Samsung has -in fact- released an update for Canadian Vibrants to remove the "hardware lock" on those devices.

Hardware lock CAN be fixed with a software update - a firmware update.

The phone doesn't magically know that the keys are down. Something has to check, and it does this with something similar to a BIOS is a computer (otherwise you wouldn't be able to get into the Computer's setup before the system is fully booted, ya know!).

TL;DR: Yes, the Hardware lock can be fixed by a firmware update. They have already done it, in Canada (Google is you friend).

EDIT: Also, yes, it's classified as a defect and T-Mobile will replace the device. I'd try to get more info on whether or not that is in the update. If so, then I'd wait because unless you're getting you replacement from insurance and they're on backorder - you run the risk of getting a refurbished device that is in worse condition than your (new?) device. Insurance claim devices on backorder are almost always brand new since they come straight from the factory to your house.
[Vibrant General] ookas:
considering both hardware locked and non-hardware locked phones have the same EXACT firmware... this is a hardware problem, not a software problem, and is not fixable through a firmware update

yup, just give them a call and tell them you want a replacement, if they say they want to charge you $10 for 5 day shipping, complain and tell them the phone has been defective since you bought it and you shouldn't be paying at all for replacing a defective phone that they sold you and it should of been checked by them before selling to you... they will waive the fee and actually send it with the $20 2 day shipping for free =)
[Vibrant General] N8ter:
Then please tell me why the Hardware locked Canadian Vibrants were fixed with a firmware update.

It's not to be snobbish. Just an honest question.

If they flashed a bad firmware to the device when it was manufactured, then it could exibit these issues, and the fact that all of them aren't manufactured on the same assembly line can explain why some are "hardware locked" and some aren't.

Also, hardware locked is just a nice term used to describe that the device is locked out of entering recovery/download mode via the hardware keys.

It doesn't mean the hardware is defective.

If the buttons were defective, then the phones probably wouldn't work correctly.

It's a firmware issue, I'm almost sure of it. It is not mapping the key combinations to any phone functions (like you computer bios not allowing your keyboard key to enter setup - the key works, but the BIOS is faulty and can be fixed by updating it via a flash update).

The phones are classified as defective because they are supposed to allow the user to enter recovery mode using those key presses. The phone is defective. The hardware in the phone, not necessarily.

P.S. I have done some firmware development, and I have seen similar issues to this one. Yes, it sucks to have one of those phones. A particularly puzzling example I've seen is that which made CD-ROM drive eject keys not function until the firmware in the device was updated. The button worked, but...
[Vibrant General] masterotaku:
The hardware buttons not working as they should can definitely be considered a defect...but the problem is a software one, one found in the BML4 secondary bootloader on Vibrants as well as other world phones apparently. There are software fixes for this for other phones, so it's safe to assume a software fix can be made for the Vibrant...
[Vibrant General] terminatorxman:
This is real and it is a defect.

You have to insist...nicely...and demand...softly, that you transfer to 2nd teer PDA/SMARTPHONE tech support, they are based in the USA.

The exact conversation in the OP is what I did with the USA support, with one exception.

They actually went through the recovery process and it didnt work everytime, of course i humored them and did over and over.

I told them I tried to install a game (gameloft) and it FCC all over the place and I lucked out by hitting settings reset, privacy and reset the phone before the SD card scan was finished...Say you researched this and indeed alot of Vibrants especially re-furb have had the no recovery - DO NOT MENTION DOWNLOAD MODE!!

The will 100% get you a new one

But you have to go through the motions!
[Vibrant General] tornado76:
I thought I read somewhere that this may be fixable with an update. I will try to call tomorrow and see what I can find out about a replacement.

I did the JI5 update the other day and want to go back to stock because of some issues but the only way I can access recovery or download mode is through ADB and if the phone bricked I didn't want to be SOL.
[Vibrant General] SamsungVibrant:
As other people have mentioned, Samsung Canada has successfully fixed the 3-button issue with a software update.

Another thing, T-Mobile does not use online chat reps from India, believe it or not they are all US based. This is why I love T-Mobile.
[Vibrant General] PSP_Hacker:
T-Mobile better fix this problem in their next update.

And even though the customer support never saw the recovery fix in the update's feature list, maybe it is actually included and Samsung kept it secret.
[Vibrant General] SamsungVibrant:
well supposedly Canadian customers got it fixed, I wonder how successful it truly was.
[Android Software Development] marak210:
I have a stock N1 and my app seems to work fine on there..

But when the first person downloaded the app he said it failed on the EVO which is most likely running sense UI.

So it is a matter of trying to find someone with a sense ui phone and asking them to test?

or

Is there a way i can have a sense ui emulator run through eclipse?
[Android Software Development] MacaronyMax:
I don't think there is a sense ui emulator for eclipse sorry :) Maybe root and try a sence rom :D
[Android Software Development] marak210:
How can i give up stock for a sense rom!!
[Android Software Development] marak210:
Maybe some of you who are kind and willing to help can test the app for me. Without leaving comments or ratings unless it works :)

It's available via the market, just search SMS Safe

It's basically an app that hides your SMS messages behind a password.
[Android Software Development] qualnd:
Ill try it for you but I searched the market n couldn't find it so can you juss post it r sumtin

POSTED FROM MY BOMB A$$ HTC ARIA!!!!!!!!
[Android Software Development] marak210:
It should be there.

SMS Safe
[Android Software Development] qualnd:
It says no matches

POSTED FROM MY BOMB A$$ HTC ARIA!!!!!!!!
[Android Software Development] marak210:
thats strange.. not sure why sorry.

Maybe someone else can shed some light.. i did specify english and a whole bunch of other locales.
[Android Software Development] qualnd:
Maybe its my phone I read some stuff about how the market is filtered for different phones not sure if its true but if it is that could b it

POSTED FROM MY BOMB A$$ HTC ARIA!!!!!!!!
[Android Software Development] simonta:
I just tested it on a Desire running Froyo and Sense and it works fine.

It's true that the market filters apps, mainly based on the capabilities your app requests. For example, if your app requests access to GPS services, it will not appear in the market for anyone using a phone without GPS.

Check your app manifest.
[Android Software Development] marak210:
Thank you very much, maybe i should limit it to medium sized screens only for now.
[Android Software Development] johnnycross22:
Tested on EVO running a 2.2 sense rom. I didn't really mess around with it too thoroughly as I have no need for such an app, but figured I'd give it a quick try out to give you some feedback as far as sense goes and it seems to be working fine :D
[Android Software Development] marak210:
Thanks mate, sounds good. Will prob just need to add small screen support then.
[Droid Incredible Q&A, Help & Troubleshooting] rmoney:
Any way to make this do something outside of volume?

I never change mine (outside of vibrate mode which I use a widget for anyway) and figured I'd see if I could get anything useful out of it.
[Droid Incredible Q&A, Help & Troubleshooting] luvit:
Does you used rocker for navigation and music volumed?
[Droid Incredible Q&A, Help & Troubleshooting] rmoney:
I don't know how I would use it for navigation, but I don't really ever need to change my music volume, and if I did I use audiomanager.

I'm interested in ether keeping the buttons from accidentally changing my settings, or finding a new use for it.
[Droid Incredible Q&A, Help & Troubleshooting] Greeve440:
it would be sweet if you could use it as the shutter button in the camera app
[Droid Incredible Q&A, Help & Troubleshooting] rmoney:
bumping this to see if anyone has any ideas. I'm sick of accidentally hitting the vol rocker and changing my ringer volume.
[Android Apps and Games] coolface:
This program is excellent. I use the Lenovo LePhone and this program is the only program which I can use to sync my calendar.

Only problem is that after the first sync subsequent syncs didn't update my calendar and after installing the program again (hoping to rectify the problem that way), everytime I try to sync the desktop client with the Android the desktop sync crashes and closes by itself. Would be great if you could help with this!
[Android Apps and Games] demosten:
I'll add some logging and probably crash reporting. Stay tuned :) Meanwhile please check the following. After update you should have two files "android.zip" and "pc.zip" inside your "syncroid" directory on the mounted Android drive. Try deleting pc.zip, sync and check is it there after sync (even if PC program crashes).
[Android Apps and Games] coolface:
I have tried updating but the desktop client crashes. After the crash i checked the Syncroid directory and there is only the android.zip file. no pc.zip.
[Android Apps and Games] demosten:
I've uploaded an updated version. Please check "Reporting problems" section of the initial post. After you install the updated version and start it, it needs some time to extract PC part. You know it is OK when you later mount your Android as drive and Sync asks you to update. After the update, sync again and the .log file should appear.
[Android Apps and Games] voland:
Need ToDo synchro.
[Android Apps and Games] soulmatt:
thanks for sharing
[Android Apps and Games] Gonaden:
X10 minipro

Hi!

Great job...i´ve been looking for an app like this for a long time, and finally!

It seems too work on my X10minipro, not tested fully, but it works for now:)

SE X10 minipro U20i Android 1.6 ver.1.2.A.1.174

Thanks...
[Android Apps and Games] braiden79:
I have a client crash in Windows Vista. Is crash in 2 or 3 seconds after start.

Is the Company PC maybe have more security

This is the Log

[15.10.2010|08:55:21|verbose] Synchronize started

[15.10.2010|08:55:21|verbose] Android device: found

[15.10.2010|08:55:21|verbose] Synchronizing with profile: 00000000

[15.10.2010|08:55:21|info] Logging in profile: Default Outlook Profile

[15.10.2010|08:55:22|verbose] Getting outlook appontment list

[15.10.2010|08:55:22|verbose] Found 740 appontments
[Android Apps and Games] devdarshan:
An option to sync contacts also would make this app perfect and irreplaceable !
[Android Apps and Games] Namiga:
A question about it .... Is possible to run the app with another calendar application?

I use Jorte instead Android Calendar ...

Thanks in Advance :)
[Android Apps and Games] demosten:
I've checked Jorte application. In Google calendar mode it has no problem if you select Syncroid calendar. In Jorte mode it uses it's own database I know nothing about. However it supports .CSV import. Maybe this is a way to go, but it will require manual import from Jorte app. The right way is to talk to Jorte for some way to access the database or at least trigger a .CSV import automatically. How do you use it?
[Android Apps and Games] demosten:
I'll have to add some crash reporting. Otherwise there is no way to understand what's going wrong. Stay tuned for the next version!
[Android Apps and Games] plvigo:
syncroid_setup.exe

Sorry, but I cannot find syncroid_setup.exe!

Can you please help me?
[Android Apps and Games] demosten:
After you install Syncroid on your Android device and start it. Give it a minute to extract the setup. Then mount your Android device as drive in Windows and syncroid_setup.exe should be in \syncroid folder there.
[Android Apps and Games] plvigo:
Thank you very much! I found it and I installed in the pc.

Now I have problems to connect the device (HTC Aria) to my pc; the error message is "cannot find Android device drive attached".

Is a problem of ADB driver? I have installed that one of the HTC Sync. Can you please help me again?
[Android Apps and Games] plvigo:
Hi! I solve the problem!!

So now it seems that is synchronizing... I hope that the software works, given that I have 28.900 appointments...
[Android Apps and Games] plvigo:
It seems that import only few weeks!
[Android Apps and Games] demosten:
Yes, that's true. It's a limitation of Android calendar app to show around next 45 days for recurrent appointments. I cannot change this. I even had to implement logic to discover where in a window starting from 7 days back a recurrent appointment will occur and make it appointment start date in order to make it work. Sorry about that. If anyone knows a better way please speak up.
[Android Apps and Games] cescof:
i've htmlayout error installing syncroid_setup in my windiows xp Any suggestion?

Regards
[Android Apps and Games] demosten:
What kind of error? Can you send me a private message with error screen shot?
[Android Apps and Games] cescof:
PM for you...

Regards
[Android Apps and Games] demosten:
New version

New version is ready. Here are the highlights.

Added Crash reporting

Improved logging

Added field to compensate any differences between Android and PC timezone incompatibilities.

Removed some code not needed yet (will bring it back when implementing Android to PC sync)

Android part now has more robust extraction code for PC setup.

For those of you who have problems with reading Outlook appointments I hope the new logging will give me some ideas what's going wrong. However since I don't get such errors it is not well tested.
[Android Apps and Games] cescof:
Thanks for new update. I'm trying now and seems remain problem with auto import after remount sd..Seems ok for timezone (but i' don't understand why it's wrong with old appointments) I'd like to try to delete all events in my desire and try to sync again but i don't know how delete it... Any suggests?

Regards

edit I've always problem with time zone (new events posponed 1hr)
[Android Apps and Games] seito27:
please make for galaxy s
[Android Apps and Games] demosten:
It's not working for it?
[Android Apps and Games] bachok83:
Im using Galaxy S too. Somehow the version i downloaded few weeks ago worked, but it worked only twice. After that it keeps crashing when i try to sync.

And i noticed you had a new version now, the app on phone says 1.3.3, but the app on the taskbar (right click, about) says v1.1.2.13.

Anyway, this latest version (downloaded few minutes ago) didnt work; when i tried to sync the calendar, the android "danced" for 1 sec and nothing happened after that. No error mentioned, no success cloud popup either. Tried a few times with same result.

ps: Win XP x64

ps2: @demosten, i have pm'ed you with the log messages.
[Android Apps and Games] demosten:
Your PC version is old. It should update itself. Please try to manually delete syncroid\syncroid_setup.exe from your SD card. Make sure sdcard is not mounted and start syncroid on Android device. After 1-5 minutes the file should be there again and next sync should propose to update itself
[Android Apps and Games] boellerscout:
Hello,

I tested this app with my xperia minipro on my home pc and it works very well, but now I like to use it at work with outlook 03 which uses an exchange server: I only see the "logging in (and out) profile: outlook" but the program didn't collect my appointments:

Is the calendar name in the app related to the exchange profile name?

Are there any settings I should check in my calendar in order to give syncroid access to it?

Is there existing a switch to enable an extended debuging? :confused:

Thanks a lot!
[Android Apps and Games] bachok83:
Yes, it had updated itself to 1.3.3.16. But the problem sync'ing persists.
[Android Apps and Games] demosten:
Please ensure you are using version 1.3.3.16 on your PC. Try to sync and send me a private message with your log file. See "Reporting problems" section in the first post about where is the file location.
[Android Apps and Games] HCPASS:
Hi every one,

I've just buy an Androïd Tsohiba tablet Folio 100.

There's no Calendar on it and i would like to have one and synchronize it with my Windows outlook calendar on my W7 laptop PC.

Wich Androïd calendar may i use and where i can DL it because there's no Androïd market on Toshiba Folio 100 because it's a 10.1" screen Tablet.

Do you think that Syncroid will b Ok to do that?

Thank you so much for your answer and sorry for my English, i'm French.:o

Best regards

Stéph.
[Android Apps and Games] v800290:
Nobody´s perfect ;-)

@demosten: thank you for this APP! Works great on W7 / Outlook2010 / Nexus 2.2

can´t wait to get Android->Outlook-sync...

Any plans to do it OTA/WLAN ?

v800290
[Android Apps and Games] demosten:
Yep, it's in ToDo part of the initial post. Right now I'm working on ADB integration.
[Android Apps and Games] demosten:
Someone mentioned Jorte here. It might do the job for you. Maybe later I'll add sync with it but for now there are higher priority tasks.
[Android Apps and Games] useme2useyou:
Great idea... ready for Desire HD?

I've been looking for a program that'll sync Outlook with Android 2.2.

HTC Desire HD only syncs Calendar and Contacts, but not 'To do/Tasks' or 'Notes', and not Windows Media Player. This hopefully will resolve it so great work... and I, like many others, will be prepared to pay for it!

Many thanks,

Shahid :)
[Android Apps and Games] djx24:
Doesn't work :(

Win7 x64 Ultimate

Office 14 x64

Sony Ericsson x10 Mini Pro (2.1)

I've done export on x10 - all good

Then I' clicked on Synchronize - all good

Unmont x10 - all good

Import - nothing happen

btw, it's possible to import contacts?
[Android Apps and Games] demosten:
Hello all,

New version released :)
[Android Apps and Games] demosten:
Win7 with x64 bit Office are ok with Syncroid.

Try synchronizing via adb or Wifi instead of Android drive.
[Android Apps and Games] djx24:
How?
[Android Apps and Games] demosten:
The description is in the initial post
[Android Apps and Games] djx24:
Ok, I tried to Sync via wifi and it works but then in my x10 Mini Pro I pressed "Import Now" and keeps getting error :S
[Android Apps and Games] Emperor Crusher:
Demosten,

I run syncdroid.net where I list most software that syncs Outlook to Androids. I have included Syncroid in our list, but have some questions to ask to fill out the matrix for your software more completely. I, and many others, would appreciate your help.

If I understand correctly, this version only syncs from Outlook to Android, but not the other way, yet. Correct?

Which versions of Outlook are currently supported? I see mention of Outlook 2010 64 bit.

Is the app on the Android market yet?

Is there a website other than here where you host the software? Is there a user's manual that can be downloaded/viewed?

Anything else you wish to add would be appreciated. Thank you.
[Android Apps and Games] demosten:
Please read my answers between the questions
[Android Apps and Games] demosten:
The new version is out. While I'm doing some initial work on two way synchronization here are some simple updates.

Please check the second post for version details
[Android Apps and Games] demosten:
New version (11.01.2011)

A bug fix version is out.

I've fixed a nasty bug with memory copy from Outlook. If you have experienced crashes before, please give it a try!