yashsingh1/xdaforums huggingface dataset:
[G2 and Desire Z General] valve90210:
Lol, another customer with his balls in MPDs hands here!!!

Sitting tight is the only option sadly.
[G2 and Desire Z General] craigw2010:
Yeah they have me by the balls too, luckily i am off work Tuesday so if it does come then i will have some time to play with it!! I cant afford sim free either and although i have an orange contract which runs out in May, i can pay that off once i sell my current phone, and then just pay the monthly contract for the Z...

Looking forward to getting the phone tuesday now, can wait since we have waited this long!!

Craig
[G2 and Desire Z General] hamish909:
:mad::mad:They better had get it delivered by Tuesday. Honestly!

I'm actually more worried about something else now, because I'm going abroad for a full month on Wednesday. I'm changing from O2 to T-Mob via the PAC code, but if MPD deliver the phone and change my operator AFTER I leave UK, my O2 SIM will be completely useless and stuck with it for a full month until I return.

Who would have realised it take so long for it to deliver, if I did I would have ordered it after I come back!
[G2 and Desire Z General] Pickx:
What's up with Clove? They haven't shipped my pre-order yet but are selling the device to new customers via phone?
[G2 and Desire Z General] schriss:
Motorola Droid Pro pre-sales starting on 9th Nov? Is it another keyboard phone or touchscreen only?
[G2 and Desire Z General] schriss:
They didn't ship mine yet. According to Fedex they have requested pickup, didn't happen yet. They are probably scheduling a batch of phones to be picked up on same time later today.
[G2 and Desire Z General] craigw2010:
its a QWERTY and TOUCHSCREEN phone but looks ugly, like a squashed Blackberry!!

i would not even consider getting that phone!!

Craig
[G2 and Desire Z General] muminisko:
Look on the bright side - U will have lots of time to work on permanent root for our phones :D
[G2 and Desire Z General] zappoo:
i gave up and canceled my 5 week pre-order with expansys and ordered from clove.. who are dispatching via DHL for 3 day delivery to sydney, aus!
[G2 and Desire Z General] Double g:
Mobilephonesdirect are taking the you know what!

Have been reading this epic thread for over two weeks, congrats to those who are getting theirs.

have sent three messages and rang and was promised a call back over a week ago and have heard nothing. my last message sent yesterday said if i didn't hear from them by lunch today to let me know what's happening they should cancel my order as i'm going elsewhere and would refuse delivery when/if they finally get around to it. guess what, no reply!

there customer service is a total joke made so much worse by the lies they tell- the web site says expect delivery in two days for new orders right now!

re yosefe not sure which contract you ordered but mobiles dot co dot uk have my t mobile deal in stock now, it is £19.99 instead of free but you get £30 back if you do it through quidco.

p.s. if any mpd customers fancy a laugh read the customer servise pledge on their site listed under customer service link. best in industry my arse! anyway rant over lol.
[G2 and Desire Z General] rosskowilko:
I too have been following this thread for weeks and thought I'd finally contribute.

I just got a reply email from Handtec. I asked if I could be bumped up to Next Day Delivery, as I had opted for 2-4 on the order, here's the reply;

"Thanks for your email,

With regards to this the item in question will normally be sent for the next day service anyway because of the time that you have waited for this item, you should receive this item tomorrow,

Kind regards.

If you have any further questions or concerns, please do not hesitate to contact us by replying to this ticket.

As always, it is our pleasure to assist in any way possible!

Thank you

Handtec Customer Services"

Can't wait!
[G2 and Desire Z General] wrapper:
Just got off the phone from Clove, they're dispatching mine special delivery to arrive before 1PM tomorrow =D

Exciting! This is the first brand new phone I'm buying since I was 16!
[G2 and Desire Z General] craigw2010:
Ive cancelled my MPD order, i have ordered with Mobiles.co.uk, got 900 mins unlimited txts for £30.00/month, wanted data allowance too but will phone T-Mob when i get phone and ask for booster or change allowance. MPD are crap, phone is in stock at Mobiles.co.uk and so should be with my tomorrow, im off work for 4 days after tomorro so will have plenty of time to play with it!!!

Craig
[G2 and Desire Z General] salemfox:
What was the o2 deal MobilePhonesDirect had as the T-Mobile deal that's there seems kinda unbeatable!
[G2 and Desire Z General] Neuromansa:
This is what I received at 12 from SuperETrader:

"Order Confirmation

Thank you for shopping at:

www.SuperEtrader.co.uk, www.SuperGPS.co.uk, http://stores.ebay.co.uk/SuperGPS-Sat-Nav-and-PDAs

This email is only an acknowledgement of receipt of your order which has been passed on to our Security Team, and then to our Dispatch Department to be processed. You will receive a 2nd email confirming your order within 24 hours, and as soon as your order is dispatched you will receive notification keeping you up to date every step of the way via email.

Here is your order number : 325381

Date Ordered : Thursday 04 November, 2010"

Hope it will be dispatched within today, but I'm not really sure at this point...
[G2 and Desire Z General] Double g:
Seems like hadtec know what customer service is, shame mpd don't.
[G2 and Desire Z General] mk27:
I got the 25/month + £45 "t-Mobile mobile internet" (600 mins + 500 texts + 1gb internet) from MPD.

There was a cheaper one but without the internet. Do you know for definite whether T-Mobile will allow you to change the unlimited text to "unlimited" internet?

If so i might cancel and go with mobiles.co.uk (a better company).
[G2 and Desire Z General] lovelldr:
Well, just got off the phone to local phones4u shop...

When first phoned up, was told they were just opening a delivery, so took my number and said would call back.

Then, when they called back, told me that they had 2 in stock, and that they were £450 each. A bit miffed at that price, since the Desire HD they had was selling at that price, which is £20 cheaper than anywhere else. So, would have hoped that the Z would be at least the same price as everywhere else...
[G2 and Desire Z General] Daffa222:
The deal I got was great. It's £40 a month for 900 minutes, unlimited texts and internet, free 3 months insurance and £160 cashback, which if you divide over the cost of the contract over 24 months brings the price down to £33.33 per month. Including a free Desire Z with this, I think it's an amazing deal. That's the main reason I'm inclined to wait and not go elsewhere.
[G2 and Desire Z General] salemfox:
Wow, that is nice!
[G2 and Desire Z General] craigw2010:
T-Mobile have this big ad campaign saying about flexible boosters, and it may cost me an extra £5 a month but I'm sure it will be allowed, I hope so anyway!! Phone is £20 with mobiles but am constantly being updated of it's progress down the line towards the DHL delivery van!! I'd order b4 4pm for next day delivery!!
[G2 and Desire Z General] steviewevie:
I've just been into my local Phones4U shop. They didn't have the DZ in stock, but were advertising it at the £450 you mention. I left my name and phone number, and when I got back there was a message on my answerphone saying they'd just had the delivery !
[G2 and Desire Z General] mk27:
Extra £5 a month? that would make it £35/month in which case you would have been better off with web 1200 (1200 mins, 500 text, 1gb internet) with 3 months 1/2 price.

For the same price of £35/month and free phone.
[G2 and Desire Z General] Double g:
Craig & mk27 you can get the same deal with mobiles co uk but with 500 min and 1gb data instead of unlimited texts just click show all 24 month deals. if you don't have data included apparently t mobile want 12.50 for full hsdpa access but if you do have data its £5 For 5gb. you don't get hrdpa as standard with t mobile just 3g unless you get it direct through them. tho some people have managed to argue this isn't stated in fup and managed to get upgraded for free which is what i'll try but you have no chance if your tariff doesn't include data already. hope this helps
[G2 and Desire Z General] mk27:
I may be going blind but i can't see any 500 mins deal on t-mobile contract at mobiles.co.uk?
[G2 and Desire Z General] gtrab:
ah... the G2 forums...

http://xdaforums.com/showthread.php?t=797956

.
[G2 and Desire Z General] craigw2010:
I don't want just 500 txts tho, I'm sure they will let me add stuff on to the contract as I am the customer!!

Thanks for the info tho!!

Craig
[G2 and Desire Z General] Double g:
Sorry rushed it cos at work lol i meant 900 min 500 text 1 gb sorry
[G2 and Desire Z General] burtcom:
Expansys USA is now showing "Usually Ships In 5 Days"

Having never pre-ordered from Expansys before, what happens next? When they get down to 0 day, does that mean they will start contacting pre-order customers?
[G2 and Desire Z General] mk27:
Ah yes i see it.

Cancelling MPD contract.

thanks.
[G2 and Desire Z General] p3eps:
I have to say I'm pretty annoyed now!

Yesterday I cancelled my HandTec order which was due to ship today in favour of a superEtrader order, as they promised it would be WITH ME today.

Nothing so far, so I just called them and gave them my order number - to find out which courier they'd used and if they have a tracking number.

The chap on the phone told me it had been dispatched today - so I should expect it tomorrow.

I explained the situation to him how I'd cancelled my HandTec order. The guy said - 'well you'll still get it quicker than HandTec could deliver it'. I told them they'd promised me delivery tomorrow too - which he replied 'oh well'!

I should have just stuck with HandTec as they've worked well for me in the past.
[G2 and Desire Z General] penguin20000:
hrm has anyone that ordered with superetrader not received theirs yet?

apparently mines coming tomorrow now after talking to them via RM Special Delivery, whether thats the case etc though i dont know.
[G2 and Desire Z General] schriss:
Seems like certain web stores kept customers in the dark or even didn't keep the promise not to say lied only to make extra $$$

We will know who to order with next year or two.
[G2 and Desire Z General] elmadhoun:
Just received an email from UPS that handtec has requested a shipment to be picked up under my name. I guess things are moving afterall...Hopefully the shipment will move out today as i can't wait...
[G2 and Desire Z General] AgaZaKa:
Looks like I have to call them since nothing showed up until now and I have to go home.

Out for delivery since morning, UPS. So now I'm between a rock and a hard place (HTC delivery - food delivery) ;)
[G2 and Desire Z General] schriss:
My delivery has been picked up from Clove by Fedex today at about 13:00. Since it's international, there is no chance I would have it delivered tomorrow.

Fedex Tracking website now estimates delivery at 12:00 on Monday 8th.
[G2 and Desire Z General] Stellios:
If it comes tomorrow, then I cannot express how exceptional clove have been. I ordered the device at 11am this morning with no preorder and its just down to the powers of Royal Mail now as the whether I get it.

Ive cancelled a 6 week long order with play.com this morning and went with Clove and the difference in professionalism between teh 2 companies has been night and day.
[G2 and Desire Z General] simbloke:
Not a single word from eXpansys, ordered Sep 20 :(
[G2 and Desire Z General] muminisko:
Ugghh call them ASAP!
[G2 and Desire Z General] schriss:
Yup, Clove always responded to my email (I didn't spam them) and were not afraid to tell the truth, that's why I didn't cancel and waited patiently.

Fedex now shows In Transit :-D
[G2 and Desire Z General] simbloke:
Looks like the delay is because I bought it with a SIM card/contract, I've just had notification that the credit vetting was accepted so maybe soon... I live in hope :-)
[G2 and Desire Z General] Dazmck10:
Hmmm my expansys order says:

04/11/2010	Sent email - eXpansys - Shipped order - xxxx-xxxx-xxxx -

But I have not received this email yet?
[G2 and Desire Z General] Exanimus:
According to HTC e-club newsletter they say that the Desire Z will be available in the stores at 10th of november :D
[G2 and Desire Z General] vladyman:
SuperETrader didn't kepp their word!

So am I! SuperETrader were promising delivery today, and sent out the dispatch emails without actually dispatching. That was my last order with them. I actually wanted to write a very positive review, since it looked like they managed to keep their word. But in the end they are just another unreliable supplier. The only reason I went with them is because MoDaCo and Paul O'Brien were recommending them. A very disappointing experience.

I am still to find out whether it will arrive tomorrow. And if it does will it have the accessories with it? It was ALL "in stock ready for next day delivery". That was two days ago.
[G2 and Desire Z General] penguin20000:
ahh i'm not the only one it seems see my post a page or so back

I asked them on twitter for a tracking code & they said it had been delivered so i called them worried & they said something about the wrong tracking code being assigned or some balls.

Apparently I'll have it tomorrow via Special Delivery

(oh also the only reason i bought from them was because of Paul & modaco as their website doesn't exactly inspire me with confidence)
[G2 and Desire Z General] schriss:
I almost cancelled Clove to go with any of these stores fishing with those "ready for next day delivery" notes...
[G2 and Desire Z General] john boot:
I received my Desire Z today from SuperETrader so Im extremely happy as I only ordered it at 11am yesterday :) (I paid the extra £2 and went for garaunteed before 1pm delivery).

Havent had a chance to play with it much yet as it arrived at work and didnt get a chance to do much apart from generally set up my accounts etc on it, but fitst impressions are its a keeper for me! (I was a little worried that it may be a bit too chunky coming from the nexus one.. and yes its certainly a lot bulkier than teh nexus but is fine in my pockets plus I really like having a keyboard again)

EDIT: Just noticed that I have that loose hinge problem that everyone is talking about with the G2 :/ .. to be honest though, its not really a prob as I never hold the phone that way
[G2 and Desire Z General] Stellios:
Well the bloke I spoke to on the phone at Clove said that they can see HTCs main UK distribution warehouse from their front door so they would be surprised if they didnt get stock first out of everyone.
[G2 and Desire Z General] earni:
as i ordered mine on a contract with 02, i expected a little delay but i rung them today and they said i'd recieve it on manday at very latest!!!

thats buymobilephones.net btw
[G2 and Desire Z General] penguin20000:
i hate you i ordered with them late October & no sign yet, coming tomorrow apparently :(
[G2 and Desire Z General] vladyman:
Yeah, mate, not wise sending something like this out if people with long standing pre-orders didn't get theirs yet :) You might get flamed.

In any case, I think it's ridiculous that they didn't dispatch on a first come first served basis. Also, the announcements on Twitter and their blog, were simply lies. Very disappointing!
[G2 and Desire Z General] :
Edit: Removed obscenity. Please remember the below rule before posting. ~TheRomMistress

wow, thats the first time i have seen any retailer do anything other than first come first serve?

Mine is coming tomorrow;P Tracking order is in place, and harrassed them constantly. Pretty much need it asap to do a full unboxing on Hemorrdroids.net and get a review out for the community;)

JD
[G2 and Desire Z General] penguin20000:
yeah not happy tbh, once the thing is in my hands i'll be sending them an arsey email i think :)
[G2 and Desire Z General] john boot:
Oops.. sorry, in my excitement I didnt actually read previous posts so didnt realise they had not dispatched on 1st come 1st serve basis... seriously I understand your frustration & hope you receive tomorrow
[G2 and Desire Z General] :
Defo wait until after you recieve it, as they might just send you a dummy model or something;) lollol

i cant imagine any more pain than doing an unboxing and seeing a dummy model, especially the **** we have just been through;)

JD
[G2 and Desire Z General] p3eps:
Just sent them one asking why they promised a next day delivery, and why they sent me a dispatch email even though they hadn't sent it.

Not holding my breath for a reply though.
[G2 and Desire Z General] 0l-ROB-l0:
Handtec > Sweden

Thumbs up to Handtec!

They've upgraded me (automatically, without complaining) from EU 2-5 day ground shipping to FedEx Priority!

Handtec > Sweden, next day.

Well they have had my money for almost a month.

...and I just got a call from FedEx to arrange a time and place for tomorrow. It is on its way no less! going to be a fine weekend no less.
[G2 and Desire Z General] Stellios:
Whats the point, what are you hoping to prove? They wont compansate you or give you anything for free, all youll do is whine at a sales rep that probably has nothing to do with dispatching your device.
[G2 and Desire Z General] Neuromansa:
From SuperETrader at 18

"Your order number, 325381, has been dispatched.

Dispatch Method : Interlink Express Couriers

Product Description

1 x	Part #12952 :: HTC Desire Z Vision Sim-Free Unlocked Mobile Phone UK"

Oh God, finally :D
[G2 and Desire Z General] p3eps:
I 'whined' to Devicewire last year when I ordered my HD2 and my next day delivery was a day late. The result was a free official HTC case and car charger - worth £40 for the pair.
[G2 and Desire Z General] burtcom:
WTF now it shows 4 days

Hope it will keep going down :)
[G2 and Desire Z General] vladyman:
I wouldn't hold my breath. I received one of those yesterday, and nothing was actually dispatched. But I hope you have more luck!
[G2 and Desire Z General] silvacrest:
thanks for that, i was looking for the cheapest legit site to buy the DZ sim free and buymobilephones.net was it but they had no stock last time i looked but that seems to have changed :D

Edit - it looks like most retailers did indeed get there stock in today, an ebay seller is selling it for £399 sim free, not bad and since i will be cover by paypal im kinda tempted....
[G2 and Desire Z General] :
im sure superetrader didn't mean to mess us up, **** happens somedays, but i can understand your anger;(

I wouldnt hold a grudge though, all the retailers have ****ed us over during this time.

But we are still forgetting who has the biggest prick here, and thats HTC... They are definitely the major ****ups out of all this, i kinda feel sorry for the retailers;(

JD
[G2 and Desire Z General] muminisko:
Polish expansys website showed "6 days" yesterday and they send devices today afternoon.
[G2 and Desire Z General] muminisko:
U ar right of course but they are not so innocent because guessing release date they give us stupid hope many times...
[G2 and Desire Z General] AMoosa:
Mine came today from super e trader. Unfortunately it is at home waiting for me, but I am Not home from work yet. Doh!

Sent from my HTC Desire
[G2 and Desire Z General] Porcelina:
My god, you guys sure write a lot! :D

I'm just happy that the retailer I have preordered from doesn't act like some of the UK shops.. Even though its now confirmed by HTC that the official release is nov 10th in my country, they still have nov 20th as their estimated date. Why? Because they would rather deliver too early than too late. I respect that :o
[G2 and Desire Z General] penguin20000:
I basically want an explanation of why I was sent an email an email at 13:00 on Wednesday saying my order had been dispatched.

Then today when I contacted them via twitter for a tracking number i was told it had been delivered (It hadn't).

So when I called them to find out what was going on I was told the wrong tracking number had been assigned to my order (how that happens I don't know) & that it will be posted today.

That & how someone who ordered two weeks after me on the day of release had their order posted out before mine & delivered before mine had even left their warehouse. Which is the biggest joke as they took payment when when I placed my pre order.

I think the least they can do is refund me my delivery charge.

Oh not to mention I made the other half wait in for no reason
[G2 and Desire Z General] lovelldr:
Bet she was probably as pissed off as you were :p
[G2 and Desire Z General] filippoz:
my phone is now in Marseille :-)

PS. Did anyone watched the game? Lech Poznań 3:1 Man City :-)
[G2 and Desire Z General] vinokirk:
Ordered mine yesterday from MPD and they say it will be with me tuesday!
[G2 and Desire Z General] YOSEFE:
I have ordered with Mobiles.co.uk.

Waiting to receive the device Friday/Saturday via Royal Mail Special Delivery.
[G2 and Desire Z General] andrewilley:
Mine arrived this morning from SuperEtrader. Absolutely excellent service from them.

Sadly, I seem to have a very bad case of the loose hinge problem, and I know that if it bugs me now I will just get more annoyed with it as time goes on, so I'm going to contact them in the morning to arrange for a replacement.

Nuts, I really, really wanted to play with this thing tomorrow and over the weekend.

Andre
[G2 and Desire Z General] Stellios:
Well if its a problem with the first batch then hang fire for a month then exchange it.
[G2 and Desire Z General] salemfox:
Awesome, that means everyone who ordered from them before you today will also get theirs on Tuesday at the latest! (Me included!)
[G2 and Desire Z General] zappoo:
i hope the hinge issue isn't as bad as reported :(

i have ordered from clove - but am in Australia.. so if i have to return, it's a pain..
[G2 and Desire Z General] mccabeross:
wow... that's awfully optimistic! have we been reading the same thread?!?

btw - i have an order with them so I do hope you are right.... ;)
[G2 and Desire Z General] canfraggle:
Just got my Desire Z today, shipped from Clove, I was among the very first pre-orders. Very pleased with it, no complaints so far!
[G2 and Desire Z General] zappoo:
that's great! No hinge problems? I'm expecting my clove order to be shipped today to me.. (in aus)
[G2 and Desire Z General] zappoo:
Can you guys who have received from clove also confirm it comes with an 8Gb card in the package?

Also, is the power/AC charger just a standard micro-USB (or mini-USB??). I am in Aus so will need to buy a charger as the package comes with a UK one..
[G2 and Desire Z General] AgaZaKa:
Just to update you, I received phone from Superetrader yesterday. UPS showed up around 16.30. I managed to configure most of the things and now I have to use to hardware. I'm jumping from Tytn so there's a big difference.
[G2 and Desire Z General] vinokirk:
Exactly! This is the email i sent them:

Hi,
My order number is MPD- xxxxx, when am I likely to recieve the phone.
How many HTD Desire Z orders to you have to fufill before you get to mine?
How many will you be getting in on your first delivery? for example, you are
getting 200 phones in your first delivery but you have 500 orders to fufill
before you get to mine. I would really appreciate this info.
Warmest regards, vinokirk

And this was the reply:

Hi vinokirk

We are receiving stock in on Monday to cover all back orders,
your handset will be with you on Tuesday.

Regards

Lauren Russell
Online Customer Services Representative

I've ordered with them before and they we're only one day out on delivery, so I'm gonna say it'll be with me by wednesday. As soon as I get it I'll inform you :)
[G2 and Desire Z General] filippoz:
Lucky you guys and girls :-)

mine is in Leipzig now

can't wait :-)
[G2 and Desire Z General] penguin20000:
if mine doesn't turn up today someone will die....

(ref my rant from last night)
[G2 and Desire Z General] schriss:
Fedex International Priority is just great. Desire Z was picked up from Clove yesterday in UK and this morning at 7:40 it is already in Ireland at destination Fedex facility in Dublin!

Delivery address is work address, so it will be torture...