yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
I also have no recepit and I asked bell if they would be able to return my phone to samsung for repair, but there was no luck. They tried locating the phone through their system with the number behind the battery on the phone and nothing. They said they needed a particular number on the receipt...

Hopefully you will be able to get Samsung Service in missausaga to help, I would like to bring my phone there as well. Have you tried calling them?
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Yes, please give us the update.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Uss_Defiant:
Ayone flash the new JPA 2.2 and not have any issues (yet)?
[Galaxy S I9000 Q&A, Help & Troubleshooting] a7ad67:
i hate samsung i spend my money for **** and now the sgs i9000m is like an old can in my room just looking to it any one find a fix plz
[Galaxy S I9000 Q&A, Help & Troubleshooting] saiko88:
Internal SD fried while flashing froyo

got mine back after 2 weeks --- internal sd was fried on 10/15/2010 -- got it back on 10/28/2010 --- pretty good considering some people are waiting for almost 4 weeks to get their phone back --- work order states replaced PBA -- had to generate new unlock codes to use it on rogers again. no more lag fixes for me -- will simply flash froyo --- hopefully performance is not an issue --- Can anybody recommend a stable firmware?????
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Did you send it in through Bell? Or you had it sent in directly to Samsung?

You had receipt?

Phone is/was still winthin warranty of being repaired free?

Just wondering the process.

Thank you.
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
I've just contacted Samsung Service Center in Ontario about if it was possible to get the phone fixed without a receipt and they said they are not able to do so until I get a copy of it....So as of now, I have no idea what to do with the phone.

Does anyone know a store in Ontario that would be able to replace the motherboard of this phone? Any help would be great, otherwise, it's a great dissappointment for myself and anyone else in this situation who are not able to get the phone fixed without a receipt~ :(
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
COuld you post the phone number to samsung service center in ontario?
[Galaxy S I9000 Q&A, Help & Troubleshooting] saiko88:
I did not have my receipt... Bought it from best buy.. got a duplicate receipt and went to a bell corporate store ... they called the store to verify the purchase... N sent it to bell .... it was under warranty so I wasn't charged anything.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
anyone know where i can find a samsung repair center, i mean come on, HONESTLY...samsung canada doesnt know if you had a receipt or not BELL has to know. there MUST be a loophole

bell sends the phones to FutureTel Service Center....there HAS to be away to get around this no receipt issues, because samsung doesnt give 2 **** about where the phone was from, its THEIR phone....not bells,rogers,or whoever .....

as for motherboards, has anyone FOUND any place in ONTARIO that sells motherboards??
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Has anyone put in a external microSD card?

I did that to my phone and it can boot into the android OS!

Problem is that once it is in the operating system, it does not detect either internal or external sdcard.

And it does not detect USB when in Windows either.

Only time when the phone can be detected is when it is in Download Mode with Odin.

Btw, phone can be go into Recovery mode either without the external sdcard plugged in but can go into download mode.

I really need to find a 3rd party repair shop that have experience with this.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
ive called 12 different stores in toronto,missausga,brampton, kitchener,guelph,cambridge....no one knows anything....i want to buy a motherboard for my i9000m and no one in Ontario sells it.....:eek:...ugh this is so difficult and painless...WHY cant samsung just take the phones back.....im a student, i do not have the funds to buy a new phone.
[Galaxy S I9000 Q&A, Help & Troubleshooting] rmanaudio:
We need to start a law suit or start signing a petition to get Samsung to recognized that the i9000M is weak in the internal SD hardware or software.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Actually, i dont beleive this is the samsung service center, it is something else. Apparently someone in the forums says that Bell sends the phones through to these people http://futuretel.ca/

not samsung themselves.

i was going to go herehttp://www.macraesbluebook.com/search/company.cfm?company=57151

But i read that business activity was manufacturing/importing....nothing about repairs. I have since gave up so far....i might try going there tuesday and see, but i hardly doubt they will do anything.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Besides...

http://futuretel.ca/ says it's is not a public service centre from what it says on the site. Only through retailers and such.

Anyways, could someone post the address to Samsung Canada location in mississauga & it's phone number?

I want to personally visit there myself for a greater hope than a talk over the phone.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Questio:

I think I have a issue of internal sdcard aswell.

Anyways, I can not seem to get the phone to be detected by Kies in Windows anymore. But! I can enter the 'Download Mode' in which Odin can actually detect the phone.

So I am wondering if it is possible to some how get Kies to update firmware my phone while the phone is already in the 'Download Mode' ?

I want to try to re-flash the software this way intead of through the Odin to see if I can notice any difference.

Any feedback would be greatly appreciated.

Thank you.
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
Hi, for anyone who lives in Ontario, here is the address and number of the Samsung Service I contacted in Ontario. Hopefully you will have better luck than I did.

Location: 7037 Financial Drive, Mississauga, Ontario, L5N 6R3

Phone #: (905)542-3535

If you are able to send it to them without a receipt, please let us know. :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] cyfawcett:
Bell returned it for me

***Update***

I took my SGS i9000m back to Bell on Saturday and they returned the phone to Samsung for warranty repair despite me not being a Bell customer. I had to pay a deposit of $50 which is SOP for them in case of water damage. The girl said it will take a couple of weeks to get it back but it could take up to 6 weeks.

I had a receipt, but if I didn't, it would have surely been a problem, so if you don't have one, you're in trouble.

At first the Bell rep said she didn't know how to deal with it (once she realized I don't have a Bell mobility account). I explained that even if I broke the phone, there's nowhere for me to send the phone for repair. The onus is on Bell to send it in for warranty repair as they are handling Samsung's warranty.

I will post my findings when I receive the phone back. Basically the phone is being physically sent back today (Nov 1st), so I'll start the counter from today.
[Galaxy S I9000 Q&A, Help & Troubleshooting] callous-1:
Well it happened again. No lagfix, no custom rom, just running the offical JH2 rom. 2nd phone in 2 months
[Galaxy S I9000 Q&A, Help & Troubleshooting] brunes:
All I know is since I got mine back from them replacing the motherboard, nearly everything about the phone is better

- GPS locks faster and stays on track

- Battery life is over 2x better (note - I never even sent in the battery so its the same original one). A charge used to last me like 8 hrs, now I can easily get two full days.

- Phone "feels" faster

This is despite running the exact same stock ROM.

I seriously think that some of the early units had faulty hardware.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Funkadelick:
Guys I had this same issue -- stock, no modifications, black screen, etc. but then all I did was a factory reset and it worked

should I still get the thing replaced ?
[Galaxy S I9000 Q&A, Help & Troubleshooting] plemen:
If it's working there really is no reason to get it replaced and I doubt Bell would replace a working unit.
[Galaxy S I9000 Q&A, Help & Troubleshooting] mymanchris:
It appears as though I voted too soon.

-1 Still working Eclair with lagfix, +1 Dead Froyo with lagfix

I brought it back to Bell today and they are going to swap my SGS for an HTC Desire Z on Wednesday. I have owned my SGS for 2 months, and had 2 catastrophic failures on it (one software, one hardware). I have had more downtime in the past two months from this buggy POS than I had with all of my previous phones combined over the past 11 years.

I told myself I would never buy Samsung again...I should have listened.

Good luck to everyone still on the SGS. You have my condolences.
[Galaxy S I9000 Q&A, Help & Troubleshooting] aquenne:
great news, ill be happy if the gps works & battery life has improved...
[Galaxy S I9000 Q&A, Help & Troubleshooting] xZeDgEx:
Good luck, I hear you. This is my first and last Samsung phone, just waiting for it to die on me again.. I have had to factory reset it twice since it was repaired.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Is this the actual location for Repair Services ?

What is this location about than?

55 Standish Court Mississauga, Ontario Canada L5R 4B2

This one turned out to be a Samsung Canada too. Google Mapping it shows.

Maybe it is just a admin building.

If anyone here have physically visited the location above (those with no receipt). Please tell us how it went.
[Galaxy S I9000 Q&A, Help & Troubleshooting] lgkahn:
the receipt b.s. is pure crap.. i could see that if the phone model was old and they couldnt tell if it is under warranty... but these phones are obviously under warranty (hardware) as it has not been out that long.. and samsung needs to stand behind it.. regardless of where bought. somene should start a class action lawsuit.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
i got a trainee kid :P and he gave me the receipt (prinout) now they WONT RETURN it cause its not UNDER MY NAME!!!! WTFFFFFFFFFFF

now i have receipt but not under my name WTFF
[Galaxy S I9000 Q&A, Help & Troubleshooting] seidren:
I too got the receipt from a corporate store. It wasn't under my name, but they still took the phone and sent it in for repair. I am expecting a call back either this week or the week after.

Did they refuse to send it in for repair or is the device fixed and they wont let you have it because it's not in your name?
[Galaxy S I9000 Q&A, Help & Troubleshooting] smacman:
I feel like it is only days or hours before I too will join the dead I9000M club. Flashed Froyo about a week ago and phone has been getting awful sluggish and buggy lately. Getting force close errors everywhere, and a couple of hours ago my internal SD would not mount after boot. Another reboot resulted in it mounted, but full of corrupted data requiring a format. :confused:
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
I went to a Bell store and had a nice customer sales lady, she was able to return my phone with the receipt under the other persons name. I had to pay roughly about $80 or so to get it sent out. They said it will take 6-8 weeks. oh well.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
To those in Ontario:

this website claims to have fixed InternalSD card errors. I have just called them to confirm it.

http://www.mtechservice.com/contacus.html
[Galaxy S I9000 Q&A, Help & Troubleshooting] tittieslover:
Do they told you if they are able to repair the phone after discussion with them
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Didnt you get your phone fixed from Bell without a receipt? I Pm'd you about that. They said you would have to take it to the store and they will look at it. He said he had performed fixes in the past.
[Galaxy S I9000 Q&A, Help & Troubleshooting] tittieslover:
I got a first sgs with the problem and managed to get it replaced even if the receipt was under someone else name. Got the same problem with the replacement and now they wont change it no matter what.

The thing is that i also bought one without receipt in the past so now i am stuck with 2 SGS not working.

.... yes i know i should learn after 3 times but i just love this phone (without this problem).

If only i could be sure that they could repair (using your link) i think i would start crying :) lol
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
the only way to find out is to go and try man. Hmm...i have a "copy" of the orginal receipt and WILL be keeping my repair receipts and everything to make sure i dont run into this problem again. I personally think its about who you talk to. If you talk to the right people, things do happen. Try going to at least 3 different Bell stores before giving up. Not just 1. hopefully this might help. Explain the situation and tell them the person whose name its under doesnt know english or something and then try to see if they'll send it out. my friend did that and it worked for him.
[Galaxy S I9000 Q&A, Help & Troubleshooting] AllGamer:
i'm going to call them up and see if they can service the 2 phones i got for the internal SD issue
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Please post back results if you get them serviced Gamer.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Not sure if this already was analysed to death or not but has anyone wondered if the internal sd is related to the version of odin used to flash the firmware ?

On a side note, is there anyone who has been regulary flashing firmwares/repartitioning on their bell i9000m's for 2+ months and their phone is still fully functional ?

If so could you please post your odin version. Thanks.
[Galaxy S I9000 Q&A, Help & Troubleshooting] tittieslover:
I just called them and i will be sending my 2 phones tomorrow .... i will give you an update as soon as i have news from them
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Great news,

I am gonna see I'll be able to drive over there today before they close.

By the way, I have contacted FutureTel and they told me that I as in individual can send in my phone to have it diagnosed(fee involved) & serviced. Not in person by must ship it in to them.

You can email FutureTel of Markham, they reply back very fast.

Anyways, if I am able to stop by this MTech place, I'll be sure to report back. For whatever reason if I feel that they don't look too professional, I'll be walking out before they do anymore damage.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Thank you so much for confirming all of this! ESpecially the futuretel one :)....as for Mtech i would like a confirmation for that.

For me it costed about $110 to send my phone to futuretel, through Bell, i assume this is the base standard rate for everyone whether it sent through bell or not. Please reply back with quote about Mtech
[Galaxy S I9000 Q&A, Help & Troubleshooting] Polaris_999:
Try contacting the person you bought it from to see if they can send you the receipt. If they won't or can't, there's a chance (not saying it is, just that there's a possibility) that the phone was stolen, hence the reason Samsung won't fix it without one...

Just a precaution to anyone out there who wants to buy one of these, or any high priced ticket item from Craigslist or eBay, ensure you can get a copy of, or the original if possible, the receipt along with the purchase.... just a thought....:cool:

Polaris_999
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Attention DeadlyOne. Contact FutureTel Solutions you can ship it to them without a receipt.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Polaris_999:
Ya, it may be their phone, but as I mentioned in a previous post, if (and I'm not saying yours was....) the phone was stolen, I'd bet dollars to donuts they wouldn't repair it, and a receipt is proof the phone wasn't stolen.

Polaris_999
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
if you read from the posts above, i have sent my phone in for repair with a receipt even though it was not under my name. They are going to repair it and it will take 6-8 weeks.
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
Okay, thanks jark99! I just emailed them, now I'm just waiting for a reply. :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Make sure you have thoroughly explained your situation saying it is 2nd hand and that you as a consumer are obliged to have your 1 year parts/labour warranty honoured. They shouldnt make a fuss about it, most of them charge a shipping/handling fee and labour fee. Roughly about $105 for me. i sent mine through Bell.
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
Okay, so I would still have to send it through Bell? If so, may I ask which Bell store you have brought it to?
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
No, no, you are allowed to send it through mail to Futuretel Solutions according to a user who posted in a thread a few hours ago. Just wait for FutureTel to email you back with info. :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Lightarrow:
Just got mine back. Was sent on Oct 18 and received it NOV 2 so 15 days.

I got the paper for the Service.

It says

PBA-Remplacé - Défaillance BGA and the description of the new part says I9000 A/S ASSY-PBA Main (BMC)

Overall, the phone seems way faster than before.. of course there are no apps on it yet time will tell.

The GPS Locks in way faster than before. I could not get a lock inside my house before now it takes less than 10 seconds and is very accurate. Did a test on the road and it follows me around and is very precise.

ill play around with it more tonight. Will report back with battery usage and other stuff in a couple of days.

Still on JH2.

Im also thinking there were hardware problems on the first models. Im kinda happy it bricked, i got a better phone in the end. Hope it does not die on me again !! You guys think it's safe to root it ?
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
Ah, I see. Alright, thanks for the help jark99. ~ I'm still waiting for an reply, if I do get it, I'll let everyone know as soon as possible. :D
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Did you send it through Bell? and rooting doesnt cause a internal sd error. At least not that i know of. Just please refrain from lagfixes, as this can be a factor in internal sd card failures. just my $.02
[Galaxy S I9000 Q&A, Help & Troubleshooting] Woolios:
I think we all need a re-vote on this as its been a long time since I voted I've since had 2 SDcard failures since I've voted both with installing Froyo JPM
[Galaxy S I9000 Q&A, Help & Troubleshooting] Lightarrow:
Yea, sent it through bell, from the store i bought it from. Im feeling daring. Maybe ill try to flash froyo. Not sure tho...
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
I had to pay that fee because i was in no way associated with Bell. Not a member or dont have any business with them. Im with rogers. As for the JTAG fix, i have heard of people getting their phones fixed from that. I never had the time to look into it and most averag prices are $70-90 for jtag fixes. I suggest you give it a shot unless you might want to, its your choice. Let me know how it goes. All the best.

i wish bell didnt charge me that fee for shipping and handling -$25 and repair and maintenance fee - $80. It said on the receipt $25, but since im not a bell cusomter apparently i had to pay for full amount and everything. It really sucks....i personally think theres some sort of mixup with the way they charged me.
[Galaxy S I9000 Q&A, Help & Troubleshooting] karakake:
Hey why would you pay $110 when your SGS is still under warranty? Bell is totally bs. Just remove ur Rogers SIM and tell them you were with Bell until last month but then u used it as a PDA since then... That's what I did (i'm with Fido btw) and they didn't change me a penny! Don't waste ur money to feed such a crappy compnay
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
I am going to show them my receipt when i pick up my phone in like 6 weeks and complain. I kind of got caught up in the momment that my phone was actually going to be fixed.....stupid me. I told them i used it as a PDA as well. When i pick up my phone i will hope to get somewhere. unless i should go back earlier?...i dont know. lhaha

edit* i didnt have the orginal receipt just a copy with someone elses name and i am not with Bell, something does infact seem sketchy.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Polaris_999:
That's great!

But I think you missed my point, which was, the evidence of having a receipt, as far as Samsung is concerned, is enough to show the phone was legally purchased, and means they have to repair/replace it if its within the warranty period. Even if the receipt is in someone else's name, (which could indicate theft, but could also indicate the original owner sold it to someone else, so reasonable doubt would indicate legal ownership) they would have to repair/replace the phone...

Good luck with your phone when it comes back.

- Polaris_999
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
thank-you. i had got thorugh to bell but they charged me 110 for shipping and repairs...is this legally justified? I dont think so for some reason and i was going to take it up with Bell when my phone came back.

Can anyone confirm that since i have no business with Bell that they can legally charge me shipping and handling and repair fees of $110?....Even though the conract is between BELL + Samsung. not ME
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Im not a bell customer but i bought it through them. A friend had a line with bell n i bought it based on his account.

Upon both my repairs, they just saw the receipt, didnt ask me ne sort of confirmation and didnt even charge me the $30-65 deposit cuz i yelled at them about their poor customer service :P

Yes, i dont think its right that they are charging you for it.
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
:D:D:D

Okay, I have just recieved a reply from Futuretel. They have told me that they will be able to take the phone, even though I have no proof of purchase, however, I will need to provide them with a manufacturers date code.

They have also told me to ship the phone to them with a note explaining the problem, my phone number and address so that they could contact me with an estimation for the repair. They will be shipping through purolator when they send the phone back to me.

I will be sending my phone to them soon, hopefully what they told me is true and they will be able to get my phone fixed. Wish me luck~ :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
ok thanks i will talk to them when i pick-up my phone and try to sort things out.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Did they explain why they need 'manufacturers date code' ? Not like they are the one who honor the warranty or anything.

Also, did they explain about the cost involved ?

It sucks that we have to ship it in even tho I could just take a short drive and drop it off.

Cheers.
[Galaxy S I9000 Q&A, Help & Troubleshooting] deadly0ne:
They did not tell me why they needed the code, in any case, they may just need it to ensure it's within the one year *but like you said, they're not the one's who honor warranty*. And they told me that they would give me an estimate of the price once they got the phone.

I would rather go to the place myself too, but whatever, at least there's still an option for the phone being sent somewhere to be fixed.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
I think we need a new to do a new POLL as there could now be more users who have failed internal sdcard issue. As the members who have already voted can not change the vote anymore.

Maybe a new thread and just redirect all question to this one.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
FutureTel Solutions is Bells repair center for phones. If you ship it in as a Consumer, i am really hoping they dont charge people an arm and a leg for repairs.