yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
disregard.
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
thanks for the link, ill be using that if Bell tries to charge me for repairs done at FutureTel.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Any updates from people who have sent in their phone(s) to a 3rd party repair shops ?

If you have received it, please give a DETAILED updates.

Thank you.
[Galaxy S I9000 Q&A, Help & Troubleshooting] tittieslover:
UPS delayed my package ... :( they should receive it today so i should be able to give you an update by the end of the day
[Galaxy S I9000 Q&A, Help & Troubleshooting] a7ad67:
hi

i want just one answer is it a hardware issue or software
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
It seems alot are having hardware issues with the internal SD card. We have not located why, as some are suffering from lagfix removal or added onto phone, whereas others have been with stock firmware and have had internal sd card errors. I assume that it may be a fault in the galaxy s that were manufactured on the date of releases. The galaxy s's after that have seemed fine.
[Galaxy S I9000 Q&A, Help & Troubleshooting] tylerham:
It kind of seems like it is both in combination.

But if they actually are coming of the same production line then it would probably just be software. Which doesn't make 100% sense, as the other international Galaxy S 16GB versions don't have this problem when running the same firmware. Unless the firmware has a problem in a part that is not frequently updated, such as the Primary or Secondary boot loaders.

In summary, I don't think we know for sure.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
I still am not understanding this internal sdcard issue myself.

Is it a physical hardware issue where, whatever the storage media in the phone has f***'d up ? literally some how? Does it require total hardware replacement?

or has it been totally f***'d up for whatever reason that it can not be restored to the point where it requires some sort of hardware tool to reset it?

Anyways, I don't really care anymore to be honest.

I am just hoping that my phone will get repaired, in which case I am gonna flash the f*** out of it within the short warranty period to see what happens.

If all fails, I'll be moving to HTC series of phone.

God, this is a expensive hobby if you know what i mean.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
UPS gotta be the worse but most importantly most expensive service.

If you need something to be delivered and on time, you use FedEx.

If not use Canada Post or Purolator.

Ooops, off topic. Sorry.

So your phone should be coming back to you from whom?

Did whomever called you that it is being sent back to you repaired? or no updated on status of phone condition?
[Galaxy S I9000 Q&A, Help & Troubleshooting] slaman:
If I could vote twice, I'd say that this is now the second dead Bell i9000M phone I have....

First time running stock 2.1 w/ lagfix, and second running Doc's Froyo ROM w/ lagfix
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
I sent a email to Samsung Social Hub Technical Support (sh.support@samsung.com)

Received a reply back and basically told me to try the 3-button recovery mode as I have not mentioned it in the email. I guess I forgot to tell them about that ?

Anyways, email did atleast gave me some specific information about who I can try to talk to from tech support I guess.

Here is a copy & paste

"For any other problems you may contact us at 1-888-751-4078 for more troubleshooting tips (ask for Andrew B. Or Al Gauthier [go-tee-aay])."

I do not have my phone with me now but if anyone is having the same issue most of us are having in here should give a call and ask for either one of them. Also please do not forget explain about your situation where you do NOT have a receipt, you bought it as a 2nd hand (if it apply to you), and that Bell will not accept it (if apply to u because you aren't with Bell). And please do ask what they can do for you as to repair the phone? Ask things like if you can take the phone to the service centre yourself? (if so, make sure to tell them to leave some sort of letter/note for you at the Service centre where you'll be going to reduce hassle)... I am sure you know what I am trying to ask for here , right?

Ask in details and please do report back to ask after the call and share the info in detail with us.

GoodLuck! (Don't forget control your temper and be nice to maximize the best result. hehe)
[Galaxy S I9000 Q&A, Help & Troubleshooting] canadafast:
Another Bell GT I9000M Internal SD card toasted......

Hi folks,

I am a new victim of the Bell Samsung Vibrant GS. I just got the phone last week from bell.ca and it had the stock JH2 when the phone was delivered to me. The date on the battery was October 2010. Obviously the GPS did not work so, I decided to upgrade it to Froyo WJPA, followed all the instructions mentioned on samfirmware.com and successfully flashed it. GPS was working awesome, until last night when I tried to use my phone, it crashed asking me to FC, when I did that phone restarted and got the black screen after showing the samsung logo.

So I immediately went into recovery mode and saw that dreaded sign in red, that Internal SD cannot be mounted. Tried flashing it back to stock firmware but no joy, eventually could not even go into recoevery mode.

So went back to Bell store and they gave me a replacement, the battery on this one has a date of Septemeber 2010, I hope this is not one of the faulty units.

Gonna wait for the official Samsung froyo update for this phone.

This is ridiculous, after spending like $565 on the phone, we have this issue, all of us should file suit against Bell and Samsung for shipping crappy GS' to Canada.

Please let me know if anyone else have had the same experience.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
If something goes wrong again... keep on going back and keep on getting replacement. It's not your fault. If I had to replace it more than 2 times, I would demand that I get some other high end phone. like HTC G2.
[Galaxy S I9000 Q&A, Help & Troubleshooting] dj_m:
i only have 13gb of memory instead of 16
[Galaxy S I9000 Q&A, Help & Troubleshooting] Woolios:
That's normal the other is reserved for the phone

Sent from my GT-I9000m
[Galaxy S I9000 Q&A, Help & Troubleshooting] YG007:
UPDATE:

I have had my phone for a week now. My 2nd phone lasted 3 days, so this is a BIG improvement. It came back with JH2. I copied files to and from the phone, filling up the memory each time. Then I upgraded to froyo (Doc's ROM 7.01, then 7.5). Continued to copy stuff to and from the phone. Made mods (disable increasing ring), etc. Phone is still holding up nicely!!

The one thing I did notice when I got my phone back this time. Theres no lag!! The other 2 phones I had, had terrible lag!! My guess was it was trying to read from the memory, and had problems doing so. I would click an app.. wait... the transition from the menu to the app was choppy.. etc. This doesn't happen anymore.

Note: I'm not telling anyone to flash to 2.2. Doing anything to your phone is at your own risk!!! I'm just giving my experience so people who wanted to know, will know what happened to my phone.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
My update:

I've called MTech today because today is the 3rd day since I have dropped the phone to them. It look like it will take another 3 ~ 4 days as the technician told me that there was some sort of software issue causing it to crash and he told me that phone required to reflash PBL/SBL or something like that to see if that would make some difference. Reason for taking extra few days is because they need to get the softwares in a legit way, if you know what I mean? *wink*wink*

He also told few other things like if this phone ever was applyed with a lagfix (which he said definitely is not for every phone) and that it will require jtagging once again, plus once they can get it up and running... they want to do minimum of 24hours testing to make sure. Sounds like people he work with or get assist from are saying there just is too much issues with the phone.

Anyways, I am just happen to hear him use all the technical/specific terms for this phone :) haha

What a S*itty phone. (oops,)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Croak:
Add me to the change my vote list. JP6 ran for three weeks, then she died. Funny thing was, I had planned on installing JPA last night when I got home from work, but it died in the morning.

Didn't get either "can't mount" errors at first, it just hung with the button lights on after the "S" load screen finished. After a couple attempts to install JP8 and reformat through Odin, it eventually came up with the can't mount message.

Mine was a launch day phone, with a 7-21-2010 battery.

Dropped it off at the Bell store I bought it from yesterday, no hassles on the repair other than the $35 estimate fee bull****. ETA on repairs "5-10" days.

Guy said a LOT of units were going back for repair lately, coinciding with the JP6 Kies release. Can't help but feel there's a connection there somewhere. That, and a few folks trying to angle a free HUP to a Desire Z.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
If I had bought a phone from Bell and is with Bell, I would definitely try to get it to free trade to other phone like Desire Z.

Heck, when u have to send in for repair again for 2nd time, you should make a stink and ask to talk to manager and get other phone(Free0
[Galaxy S I9000 Q&A, Help & Troubleshooting] moophone:
Unbelievable. I just got my third Galaxy S. This time only the /sdcard partition was broken (tried to resurrect using parted but it wouldn't create the partition at all).

The dealer replaced mine as Samsung extended their DOA policy to 70 days (just over 50 here for my second one).

Obviously these phones are defective, or at least not meant to be tweaked. The only commonality I had was I was running a lagfix on both (first one was the one click lagfix, this time universal ext4 on all.
[Galaxy S I9000 Q&A, Help & Troubleshooting] killer23d:
My gf's i9000m has the same problem. The internal SD card is corrupted and won't mount. Now it is stucked at a black screen after the SGS logo.

The phone has a date code of 10.10 (Oct 2010??) and battery date code is 2010 Oct 5. It came with JH2 firmware, it should be the latest build I would assume. Therefore, later builds don't mean they have the problem fixed!!

It was running Doc V6 JPM w/ Ext4 lag fix. What a POS!!

On the other hand, my Captivate which I have been cooking and testing new ROMs are still working fine. I think the cells in my phone have been flashed way way more than my gf's 12 days old SGS.

I am taking the phone back to the store that she got it (my friend is the manager there), he said he will replace it if it is in stock. I will stress the thing crazy (lagfix, froyo) once she gets it so if it fails again within 2 weeks, I have an excuse to get her get the HTC one or force Bell to cancel the 3 years contract she just signed!
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Ok guys i created a poll on google docs.

Please use your real xda username. If you want to update your status by resubmitting, please stick to the original xda username.

Here is the form : Link

Here is the data : Link

I think this form does a much better job at narrowing the cause of this failure.

Edit : Users who submitted. Please resubmit, i added a crutial question. Thnx
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
there is no option for NOT using a lagfix, so i chose "other".

thanks for making another survey.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Electroz:
Ok, the first survey question is if you've had the phone over 4 months. It's only been released for 3 months today. Kind of a redundant question!
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Ah good catch. Let me fix tht. Don't worry i'll change urs to "no lagfix"

Thnx

Oops. Corrected.

Thnx

Edit : So let me know for u 2, if u've had it for more than 2 months, i'll change data accordingly.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Electroz:
My phone was less than 2 months old when it died. My repaired phone has been fine now for nearly 2 months...
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Hmm don't know how to capture that in the survey. (Perhaps those who are on their 2nd,3rd phone, they can redo the survey for each phone :S)

So the survey u filled out, is it for the new phone i assume ? If so i'll put "Yes" for 2 months.

Suggestions to improve survey are welcome.

Edit : What do u guys think of me adding a "Other Info : " text field. Perhaps they can write something like... phone #1, phone #2....etc
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
sorry Daneshm90, i thought you could "update" your original entry, but it just made a duplicate entry.

and i agree that if you had 2 phones (first phone repaired), you should count that as two entries IF the motherboard was replaced.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Yea. So ur first entry was it phone #1 or phone #2 ?

I can update accordingly. Also i can grant u n OP access to the spreadsheet if necessary to help with the updates. All i'll need is ur gmail's
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
no, i haven't broken my 2nd phone yet.........actually, i have yet to receive it, idiots at bell messed up and didn't send it in for a week till i called back and yelled. i was just trying to edit the 1st question since you changed it from 4 months to 2 months.

sure, if you need a hand with the spreadsheet, let me know. 'myusername' @gmail.com
[Galaxy S I9000 Q&A, Help & Troubleshooting] tylerham:
Why don't you change the survey to "Number of months before bricked?" Rather than "Owned for more than 2 Months, Yes/No"

And is the username really necessary? I'm sure there are lurkers who would take the survey but don't have an account here.

Finally, "Have you ever flashed anything with Odin?" should be before "Have you ever repartitioned with odin?"

If you're really keen, you could expand this to all Galaxy S variants. Then you could just take the data you want by hiding different criteria.

Other than that, looks good.
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
that is already there.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Have we figured out what may be causing the problem now ?

Repartitioning?

Change of file system?

Fail to uninstalled/disable LagFix before reflashing?

Some other random software issue?

Hardware quality control failure?

---

I must say, quality control totally failed with Galaxy S phone to have this many #'s. Than again, Galaxy S I believe is one of the most popular/hot selling android phone now.
[Galaxy S I9000 Q&A, Help & Troubleshooting] aleks07:
Gotta change my vote now too. Fried after flashing few froyo roms...
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
aleks07, did you repartition with odin when you flashed the new froyo rom?
[Galaxy S I9000 Q&A, Help & Troubleshooting] Dr.Mcq:
I'm done with the samsung galaxy

now it died on me the 3rd time after 2 days on froyo jpa

honestly i just can't keep living this tension as every time i pull the device from my pocket i keep praying that its still working.

this time i was on jpa with oclf & everything was running flawlessly... all of a sudden i pull the device from my pocket & bam..... a black death screen

tried every possible trick & nothing worked... still have the 3 btn combo active btw

im heading back to my good old hd2 for now & not even gonna try fix the i9000m:mad::mad::mad:
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Hey do me a favour and fill this out. Link

Id like to document it. Thnx
[Galaxy S I9000 Q&A, Help & Troubleshooting] Dr.Mcq:
done

hope we get to the bottom of this issue soon
[Galaxy S I9000 Q&A, Help & Troubleshooting] smacman:
Can somebody with a bricked sgs try this:

http://xdaforums.com/showthread.php?t=831719

It is a slightly different error message which makes me skeptical, but you never know..
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
stl10 is not a true sdcard brick. if your sdcard is toast, you will NOT be able to get to clockwork recovery as the update.zip file cannot be accessed since the sdcard is toast.

From what i read, stl10/11 errors are achieved from improper flashing (repartitioning on a high firmware).
[Galaxy S I9000 Q&A, Help & Troubleshooting] gtg2:
Doh. I'm now officially added to the list of crapped out cards. Everything was running fine (good speed without active lagfix - although I had tried in the past), working GPS, etc. I got repeated FC earlier today. Tried restarting the phone but it never came back after that. Worst part is that I somehow goofed up my external sd card and lost ALL my backups and other data. CRAP. CRAP. CRAP.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
That happens when your internal sdcard is unmountable (aka dead) and u have an external inserted. It tries to make use of that and formats it. You will still be able to boot into the rom with an external sdcard.
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
i tried that with mine, but the only external sd card i had was a 2gig, and i couldn't boot into the rom. possibly because it wasn't big enough? it did however allow me to access recovery mode which was inaccessible without it.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
Not sure, i booted mine with a 8gb.

No point though cuz if i remember it didn't let me mount internal or external once booted into the rom.
[Galaxy S I9000 Q&A, Help & Troubleshooting] gtg2:
You remember correctly. That's exactly what I experienced.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Just like what I have said before...

Download Mode can be accessed.

Recovery Mode can only be accessed when I plug in external microSD (8GB)

Can ONLY boot into OS when external microSD was plugged in but once in OS, both internal & external sdcard was not able to mount.

By the way, using 2GB external sdcard did NOT work.

There are few threads talking about how they fixed it and such but... there is no way to fix it when recovery mode can not even see/mount any type of storage.

That is what I think.

My question to those knowlodgeable is... can a jtag be able to fix this type of issue? If so, how? meaning this isn't a hardware problem but a software issue?

I have yet to get any reply from anyone about this question.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Freija:
I would like to recall my vote. I have a Froyo 2.2 with lag fix and it JUST died ):

edit: I just want to add, I might have to return my phone to Bell, but I have the complete receipt and everything. It's in my name too. The only problem is that I'm with Rogers. Will the Bell store give me any problems? Will they refuse to take back my phone? Or will they just take in my phone and give me a replacement in-store? (I hope)
[Galaxy S I9000 Q&A, Help & Troubleshooting] cyfawcett:
Search through the thread Bro. We've discussed what to do at great lengths.

Take it to bell and tell them you used the phone as a pda. Don't tell them you unlocked and rooted your phone. Samsung warrants the phone, but you should load 2.1 that came with the phone on it first in case they're able to check.
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
Hey Freija,

Daneshm90 has created a new survey with more precise questions, could you fill it out? it will help in determining the cause of the failures

https://spreadsheets.google.com/vie...mkey=dDQ2RUlQMjlISUduaWRIZ25xckwxcWc6MQ#gid=0
[Galaxy S I9000 Q&A, Help & Troubleshooting] tittieslover:
Some infos are missing ...

In the poll you can see

have the been flashed with odin ....

I did not use odin but clockwork to flash doc rom jp6 direcly from sd
[Galaxy S I9000 Q&A, Help & Troubleshooting] Daneshm90:
If you are referring to my form then yes, if u say "Leaked firmware" and say no to odin/repartition. It's assumed you flashed the rom in recovery.
[Galaxy S I9000 Q&A, Help & Troubleshooting] a7ad67:
can i enter the android os if i plug a external sd card 8 gb

i mean install the frimware on it
[Galaxy S I9000 Q&A, Help & Troubleshooting] aquenne:
how long does it normally take for you guys to get the phones back in your hands?

Mine went out just over 2 weeks ago, havent heard anything back yet
[Galaxy S I9000 Q&A, Help & Troubleshooting] aquenne:
very weird, within 5 minutes of posting I get a call that my phone is ready to pick up.

Id like to believe someone was watching this thread, but that may be too erie.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
To those who have sent in their phone for repair, please report back with an update please.

Please include the following info(s)...

When you have sent it in and how long it took to get it back,

Who did you send it to ?

Has it been working perfectly since you received it?

Have you flashed with custom ROM and/or lagfix again?

Thank you and please update us all.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Freija:
Alright cool.

I hate to ask, but were can I find the original Bell Firmware? UGJH2? I haven't been able to find it.
[Galaxy S I9000 Q&A, Help & Troubleshooting] wang1chung:
http://www.samfirmware.com
[Galaxy S I9000 Q&A, Help & Troubleshooting] TriC_101:
.. any of you guys try installing a rom with Rom manger and have had it fail?
[Galaxy S I9000 Q&A, Help & Troubleshooting] decepticon:
AllGamer has had mine for a month and a half, Samsung or Bell won't take it without the receipt and the guy I bought it from won't answer my emails.

This is the first time I have had any issue with a warranty replacement for a phone and this will be my last Samsung.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Hector Ruiz:
I would like to recall my vote. I have a Froyo 2.2 with lag fix and it JUST died
[Galaxy S I9000 Q&A, Help & Troubleshooting] aleks07:
I did repartition and about 100 of other combinations of settings and ROMs I found in forum (the list is too long to describe here). After 2 sleepless nights I gave up and took my phone to Bell for repairs. Now waiting......
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Tell All Gamer to contact FutureTel, they charge a fee to get your phone fixed, but thats your best option right now.
[Galaxy S I9000 Q&A, Help & Troubleshooting] decepticon:
Thanks do you have any idea on the price?
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
Great news for people near by.

Question:

So the lady scanned your phone information and retreaved a warranty information? You had paid $0 ?

This is the part I do not understand. Sure they area authrized repair service centre but are a 3rd party shop. I guess if you are a autorized repair server centre, they'll make their money from sending in a paper work to Samsung or something? Otherwise, how can they be making money from some random end user with a phone that is in warranty?

Anyways, thank you for detailed update for people in need.
[Galaxy S I9000 Q&A, Help & Troubleshooting] catalinu:
Yes, I expect so. By serial number they have the manufacturing date. Usually the manufacturer give one year from the date of purchase (if having invoice) or from the date of manufacturing (if invoice missing).

I forgot to write the name of the company: Absolut Service

For sure that they have a compensation from Samsung...
[Galaxy S I9000 Q&A, Help & Troubleshooting] jark99:
Yes, for me it roughly costed $100. Ask ALLGAMER to go and email that place, here is a link

http://futuretel.ca/

2 other members from here have sent their phones in directly, all they had to do was email and explain their situation. Hope this helps
[Galaxy S I9000 Q&A, Help & Troubleshooting] xxgg:
I would like to hear some updates from people who have sent it in to FutureTel.

I want to know how much each of them are being charged, and service time.
[Galaxy S I9000 Q&A, Help & Troubleshooting] aleks07:
There was a report of someone fixing his phone using Odin 1.7. It is too late for me (already sent my phone to repairs), but can someone try and post the results?
[Galaxy S I9000 Q&A, Help & Troubleshooting] delly47:
where do you get this new odin?