yashsingh1/xdaforums huggingface dataset:
[Captivate Q&A, Help & Troubleshooting] ericos123:
mine found update downloaded then tried to install and said cannot install and when i got to resume updates it says "no firmware" i think i just need to flash to stock before trying update
[Captivate Q&A, Help & Troubleshooting] ukulele_ninja:
mine keeps saying that it cannot connect to the att servers.
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
Aw:( id rather not...took alota time for me to find apps an methods to make this fone more usable smh
[Captivate Q&A, Help & Troubleshooting] skins2win:
My phone is rooted and I have the same problem as ericos123. I think going back to stock would fix this problem. Sucks I have to redo everything.

What's the easiest way to go to stock? Anyone know?
[Captivate Q&A, Help & Troubleshooting] ukulele_ninja:
will i lose all my media if i go back to stock?
[Captivate Q&A, Help & Troubleshooting] djtama:
Mine downloaded the file. I performed a backup prior to the update and started it. It came back and said "update failed" and when I attempted to resume it, it said no firmware. I checked the baseband and it said JH7 which is the version being pushed.

So I assume it actually passed but it failed on something minor as the phone operates just fine.

So far, that also seems to be the consensus that rooted/modified users will get errors. I modified my framework apk to put a better batter icon, and it is still there. Maybe it couldn't overwrite it...

Check your baseband and see if its already updated. (and if you couldn't get your update, use the date-forward trick (change the date forward 24hrs)).
[Captivate Q&A, Help & Troubleshooting] closeshave2:
Ok, I've tried the update 4 times and I can't get it to take. I've used Odin to go back to stock JF6 (checked re-partition). I also did the master clear thing! I compared my phone to a co-worker who has a completely stock Captivate and they appear to be identical!

The patch downloads fine, however when it restarts and begins to apply the patch, it gets to 50% and then says "Updates fail". It boots back up and says that the update was not successful!

Any ideas??
[Captivate Q&A, Help & Troubleshooting] krakerx:
Check your "About Phone" screen. Mine failed as well, but when I checked mine this is what was different:

Baseband version: I897UCJH7

Kernel version: 2.6.29 | jetaek.lee@sep-11 #2

I was stock + root prior to trying the update. Here is hoping this is a fix for the GPS, I will try and report back.
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
I don't think you do, but I'm not sure. That said, idont know how to bak to stock myself...guess it time for more XDA searching lol
[Captivate Q&A, Help & Troubleshooting] tpliquid:
my failed at 100%, rooted and got rid of the att apps. maybe the update updates some att apps?
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
Yea my has "7" at the end too but I can remeber if it said it befor the update r not...
[Captivate Q&A, Help & Troubleshooting] iceman4357:
I have two stock non-rooted phones and they both performed the update successfully.
[Captivate Q&A, Help & Troubleshooting] hkk:
Mine's rooted, and a few stock ATT apps removed. Update successful, took about 10mins total.

Yet to check for any changes/improvements.
[Captivate Q&A, Help & Troubleshooting] skins2win:
I'm in the same boat, can anyone verify this if this means the update was done successfully?
[Captivate Q&A, Help & Troubleshooting] brandonb81:
So what's the status on those of you who have already applied the leaked JH7 through Cognition or another way? Are you all going back to stock to then get this new update? Is it possible to apply the GPS fixes to my current rom/kernal or should I do Odin and then apply it? It's not that big of a deal to do everything individually (voodoo, black bar, superuser) if I have to without Cognition. I really want the GPS fixed.
[Captivate Q&A, Help & Troubleshooting] mikewong27:
I manually moved the date up two days (Sept 24th) on my phone and checked for update. It finally started to download the OTA update. It failed after 50% installation and rebooted by itself. My phone was rooted with lag fix and removed some AT&T software. I'm wondering the reason it failed because it is trying to install QuickOffice and update other AT&T software. But I already moved some of the AT&T software and already installed QuickOffice through Android Market.
[Captivate Q&A, Help & Troubleshooting] phr00t:
Mine stopped at 50% too... ugh. Let me know if you find a workaround, and I'll do the same...
[Captivate Q&A, Help & Troubleshooting] TWiG420:
Same boat as me. I am rooted.. and removed att crapware and did a battery icon change. But no other major changes.

(From my Captivate via XDA app)
[Captivate Q&A, Help & Troubleshooting] noidd:
Failed first time unrooted. I used Odin to go back to stock,failed again same place,50%
[Captivate Q&A, Help & Troubleshooting] emuneee:
I am running stock I897UCJF6 and haven't tried to update and my kernel version is 2.6.29 jetaek.lee@sep-11 #2...so the only thing that has changed for you is the Baseband version.
[Captivate Q&A, Help & Troubleshooting] papashex:
Not only failed for me but bricked the phone. May be my bad because I did not flash back to stock first (left it rooted).

The update bagan with a white screen and blue text / progress bar. Almost immediately an "update fail" message followed by a power off to restart. Only it won't restart in any fashion.

Pulled battery and sim but no good.
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
YES! this is my exact same position. EDIT: the first time it downloaded completly. Then it restarted to the White software update screen..not sur if that got to 100 tho. It atleast got well above 50.

How do one re-root the fone? Maybe thats the prob...:confused:
[Captivate Q&A, Help & Troubleshooting] SiL3nTKiLL:
yeah mine failed too :/
[Captivate Q&A, Help & Troubleshooting] kennonk:
Mine is rooted with ext2 lag-fix and mine paused a long time at 50% then went up to 100 finally then said failed at the bottom and rebooted. Upon reboot I checked software version and it reports

Firmware Version: 2.1-update1

Baseband Version: I897UCJH7

Kernel Version: 2.6.29 jetaek.lee@sep-11 #2

Media scanning did not seem any faster.

GPS lock is still terrible.

I am going to set the phone back to factory and try again this afternoon.
[Captivate Q&A, Help & Troubleshooting] NOSintake:
Mine failed too, but i checked the status and it says JH7. I'm rooted, removed ATT bloatware, and have sideloading enabled
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
ok let us kno if u make any head way
[Captivate Q&A, Help & Troubleshooting] Shival:
Precaution?

My phone hasn't found the update yet. If or when I do, will my phone be fine?

It is only rooted including the removal of the ATT Bloatware.

Basically everything the Captivate guide said to do. (Clockwork, Titanium Backup, I have Busybox, and Rommanager)

Should I use Clockwork and rom manager to do precautionary things like back-up? If I can figure it out.

Do I want to unroot the phone?
[Captivate Q&A, Help & Troubleshooting] mjgunn:
Had a failed updated from JF6 that was rooted/clockwork/a lot of at&t bloat removed. As a lot of other people have found it would say that it failed, but still show JH7 in the about screen. However it doesn't actually seem to be JH7 since a lot of things (like the *# command to get into the gps settings) still work that shouldn't under jh7, and I noticed no actual difference, other than it claiming jh7 in the about box.

Odin 1 clicked back to stock JF6 and am trying to install the update again. It downloads, resets, get to 50% very quickly, and then fails and reboots the phone. Any solutions for this? Would it be easier to just install the leaked JH7 at this point since I've already wiped my phone and all its settings? Just want to make sure the leak is the same as the one being pushed out by at&t.
[Captivate Q&A, Help & Troubleshooting] BigJayDogg3:
Same here. Rooted, de-bloatwared, running an older version of SRE (If it was even called SRE then. It may be superrooter I have).
[Captivate Q&A, Help & Troubleshooting] bighitter:
Took mine back to stock and the update still failed. So, not sure what's going on.

Firmware: 2.1-update1

Baseband: I897UCJF6

Kernel: 2.6.29 jetaek.lee@sep-11 #2

Build: ECLAIR
[Captivate Q&A, Help & Troubleshooting] smeltn:
crap.. What's going on with the failed updates.
[Captivate Q&A, Help & Troubleshooting] chasesavestheday:
I have a rooted phone, stock rom, it downloaded up to 100% then restarted, then a progress bar with a white background for installation came on, it went to 100% as well. Then my phone rebooted. After it, there's a message saying "No update was installed". Does that mean it was succesful?

it use to say JF6, not it is JH7.

and fails everytime i try and re do it.
[Captivate Q&A, Help & Troubleshooting] galaxyjeff:
I tried the update and got to 50% and it said failed also but the phone definitely has some different features. They added some at&t address book thing to it and now my facebook contacts are synced with my phone contacts like they used to be on my old Droid.

Not only did my update fail but it knocked my battery down to being almost completely dead after the phone rebooted. My firmware still says jf6 also. I'm going to see it can resume the update.
[Captivate Q&A, Help & Troubleshooting] qwertyaas:
Forget failing. My phone is completely bricked. Cancelled the update download to resume later, when I resumed, the phone restarted, stated the update failed and now won't reboot, power on, charge or anything.
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
Would anyone know how to make a .zip out of the update? That would be awesomely helpful.
[Captivate Q&A, Help & Troubleshooting] galaxyjeff:
You may need to get a replacement phone from at&t or whoever you bought it from. It sounds like something shorted out in yours. It's strange how it made my battery go dead almost. Try charging your phone on the adapter for awhile maybe your battery got depleted like mine
[Captivate Q&A, Help & Troubleshooting] qwertyaas:
When I plug it in nothing even happens on the phone. No spinning wheel, no battery icon.

I bought it from AT&T Corp, but there is stuff on the phone that wasn't yet backed up... Such a pain.
[Captivate Q&A, Help & Troubleshooting] dalepa:
Exact same problem here. Phone is completely bricked with no way to power on

This is bs.
[Captivate Q&A, Help & Troubleshooting] galaxyjeff:
Try pulling the battery for a few minutes or so and reinstalling it and then plug it into your PC or the charger and see if it will start charging.
[Captivate Q&A, Help & Troubleshooting] cbassohai:
Update failed for me too. Someone make it into a zip please! It won't let me download until tomorrow and it failed at 50%. Rooted and de bloatwared.
[Captivate Q&A, Help & Troubleshooting] qwertyaas:
Tried that. Nothing.

When plugging the power in, nothing even comes up on the screen. It's completely off. Although if I plug it into my work PC, a USB device is recognized so I'm hoping when I get home Odin3 will work for it...
[Captivate Q&A, Help & Troubleshooting] CougarBroker:
Just Installed

Success, was rooted with OCLF installed, used OCLF to remove lag fix and also to "unroot" the phone.

Downloaded and installed successfully.

GPS loaded quickly and 5m accuracy
[Captivate Q&A, Help & Troubleshooting] Tchem:
no problems here updated just fine

as i loaded maps it tells me what new in maps:

Latitude finds suggested friends for you to add

Search results list automatically expands as you scroll

Transit station pages show upcoming departures

GPS is 10 meters accuracy for me now
[Captivate Q&A, Help & Troubleshooting] galaxyjeff:
Maybe odin will get a com port thing on it and you can do the one click reinstall thing. I think I may need to try the update with a completely full battery when I'm able to do it again. I have to wait 24 hours now. The battery was about half full when I tried the update today though. I don't know what made it drop to almost totally dead. It's charging back up now.
[Captivate Q&A, Help & Troubleshooting] brohammer619:
mine keeps checking then it says communication failed, it never even starts. I've tried 3 times and each time I have to push the date farther forward and don't want to keep doing this. Anyone else have this issue?
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
Seriously? No prob at all? I didnt root wit OCLF originally, so u think itl still work? Ill give it a try...

EDIT: Disregard my signature....i cant remeber how to edit it lol.
[Captivate Q&A, Help & Troubleshooting] CougarBroker:
i didn't root with OCLF either, but it worked, OCLF did unroot me.
[Captivate Q&A, Help & Troubleshooting] brunson:
Can someone that successfully downloaded the update check with ES File Explorer or something to see if there is an update.zip file on /sdcard? The installer may delete itself, but if your update failed it might still be there.
[Captivate Q&A, Help & Troubleshooting] galaxyjeff:
Mine failed again. I moved the date to the 23rd so I could try a 2nd time but no dice. For some reason it's only getting to 50% and stopping. I wonder why. I know I have tinkered around with the phone a lot by trying different roms on it. Maybe something isn't the way an actual factory one is anymore.
[Captivate Q&A, Help & Troubleshooting] tray2phone:
Update is failed

I have a rooted w/ ATT bloat removed.

It downloaded the file, restarted to a white screen with a blue progress bar. Hung at 50% for 20 seconds, continued till 100 and then gave the message "Update is Failed" "No update applied"

Edit: Looks like my GPS is performing better though, it has never found a lock in the apartment ever and now it does, and it was very accurate.

Latest Edit: This "failed-update" update has definitely improved my GPS locking performance. I think it says it failed because none of the ATT stuff gets installed.
[Captivate Q&A, Help & Troubleshooting] NameLessThugZero:
No go; did wat you did, but now it says no firmware. Un rooted, re-lagged, an Moved the date all the way to the 29th.. Gonna reboot the fone..
[Captivate Q&A, Help & Troubleshooting] qwertyaas:
Update - Tried Odin3 and got nothing. Phone seems completely bricked.
[Captivate Q&A, Help & Troubleshooting] Kanzeon:
Mine downloaded completely, restarted, seemed to install, then gave an "update failed" popup.

But if I go to phone information in settings, it looks like the update installed.

Maybe it's just a meaningless popup to give the finger to all of us who stripped off the bloatware.
[Captivate Q&A, Help & Troubleshooting] life2monkeys:
if the update didn't install quick office for you, than you didn't get the update
[Captivate Q&A, Help & Troubleshooting] rickzotz:
First and only update attempt this afternoon:

- Did not roll back One-Click Root and One-Click Lag Fix (size approx 1GB).

- Most AT&T bloat had been removed after rooting.

- Download completed successfully.

- Installation hung at 50% for only a couple of minutes.

- Installation reached 100%, but failure indicated, then rebooted.

- After reboot, installation failure indicated.

- Media scan seems fast enough, but not noticeably different.

- Baseband version = I897UCJH7

- Kernel version = 2.6.29 jetaek.lee@sep-11 #2

- QuickOffice did not install.

- LBS Test Mode is still available.

- All of my previous adjustments to LBS still intact.

- GPS gets a fix in about 30 seconds; will test more.
[Captivate Q&A, Help & Troubleshooting] bessie31:
failure message probably related to software install

rooted and debloated initially.

first attempt installed but gave failure message after boot.

second attempt froze on preparing and rebooted, with same failure message.

GPS still useless.

Regarding someone who asked if the update file persists - no there is no update file.

I have a strong hunch that there are 3 possibilities here:

1. This is a problem for those of us that removed bloatware.

2. The fix installs even if you rooted/debloated but the fix in general just still does not work.

3. The fix DOES work whether you get an error message or not and I have a bum device.

It would be helpful to know if anyone rooted but NOT debloated and if they are having more luck.
[Captivate Q&A, Help & Troubleshooting] krakerx:
I just tried something, I pushed the date up in my phone a day, because you can't check for firmware more than once in 24 hours, and it started downloading again, so i don't know if the update took fully. I may Odin my phone and try later tonite.
[Captivate Q&A, Help & Troubleshooting] rahlquist:
Betting on #2 here. I was rooted and bloated.

I897UCJH7 is now my basband version but build still shows just plain old Eclair .

AT&T Sucks
[Captivate Q&A, Help & Troubleshooting] bessie31:
meanwhile... over at engadget...

over at engadget (where there are fewer rooted people) about half the people are reporting that they installed and the POS update did absolutely nothing.... the GPS is busted and now they suspect hardware

another quarter claim it now works perfectly

and the last quarter claim that there are somehow 2 different OTA updates floating around....

I am strongly starting to suspect bum hardware. Or possibly (since believe me, manufacturers and carriers DO TEST TEST TEST) this is related to that story that came out regarding Google forcing manufacturers (Moto) to switch from Skyhook to Google for MAC address location? May be the rest of the software.. or maybe the hardware too was designed to work in conjuction with SkyHook and when everyone had to switch it threw the rest of the calculations completely off?

In any case I think mine is going back....

What does everyone think?

update: after my update (even tho i got the error message) i got REALLY GOOD MAC location performance with WIFI on. Perhaps this is throwing Noobs off at Engadget and making them think that the GPS is now working better? I suspect the fix optimized WIFI positioning somehow.... perhaps turned on Assisted mode .... if you still had it disabled... or maybe altered the old skyhook code to work better with google MAC service
[Captivate Q&A, Help & Troubleshooting] tray2phone:
@bessie31 I'm getting much better gps locks now. This is without wifi and inside my apt. GPSTest from the market confirms that.

rooted phone + de-att bloat + update failed
[Captivate Q&A, Help & Troubleshooting] dell20:
Ugh. Odin, master clear and STILL no luck

Well, this morning I was able to download the update, but like many of you I failed at 50%, with an "Update is Failed" message. I looked, and am still on JF6.

So, I decided to blow everything away, and flash with Odin. After doing that, I downloaded the update... Failed at 50% "Update is failed"

I then decided to do an Odin flash and master clear. Now, I've done that and am trying to do the update.

I now receive "No Updates" from the software update thing.

Anyone have any thoughts?

I kind of want to stab something, this should not be this difficult.
[Captivate Q&A, Help & Troubleshooting] jhsperc:
Well, I had the voodoo fix on my phone and was rooted. I rolled everything back as far as I could. I downloaded the update and stalled at 50%. My phone still shows the voodoo fix as the kernel listed. I downloaded the stock kernel but how do I install it?
[Captivate Q&A, Help & Troubleshooting] rahlquist:
same issue here. I am about to re-root and restore backup since odin didnt do squat.
[Captivate Q&A, Help & Troubleshooting] dgilmore:
doesnt have gps fix

A quick google search will show you sites with info on the update since im new i cant post a link but one i looked at says that it is a very minor update

* Preinstalled software – QuickOffice for Android will allow users to edit various Microsoft Office documents.

* Messaging – Exchange 2003 support, MMS and other messaging enhancements.

* Voice – Improved calling experience.

* Media – media scanning time improvements.

will take your phone’s firmware version from I897UCJF6 to I897UCJH7

thats it this is the the waited on GPS fix
[Captivate Q&A, Help & Troubleshooting] dgilmore:
the update is so busted that they pulled it?

I downloaded it earlier and suspended the update then did a nandroid backup. I need to unpack it and see if i can find the update. because i couldnt find it in the user storage areas
[Captivate Q&A, Help & Troubleshooting] bessie31:
just saw the MASSIVE other thread about this topic. updates:

GPS does... in deed... seem to work better even tho it said update failed.
[Captivate Q&A, Help & Troubleshooting] mkaz:
Mine failed at 100%, and when I have just "Use GPS satellites" on I still can't find my location on maps.

My version is now "7", but I see no changes in anything.

I am rooted and de-bloated. I can't get unrooted for some reason,i tried odin and a one-click un-rooter and still can't get unrooted.

I was going this would be 1 million times easier
[Captivate Q&A, Help & Troubleshooting] gerbick:
UTB, lagfix, rooted... and no go here. I'm not even getting a percentage when it reboots, just goes straight to "update is failed".
[Captivate Q&A, Help & Troubleshooting] duncan_mcdougal:
Mine also said failed after 100%. I am rooted with removed bloatware, market access and gps fix. My baseband is now I897UCJH7 and kernal is 2.6.29 JETAEAK.LEE@SEP-11 #2.

While inside the house the gps was still spotty, sometimes it would find me after a couple minutes and sometimes it would be a couple miles off. It will not find me at all with just satellites though. Here is the difference though. When I go outside the gps finds me with just "Use GPS satellites" ticked with a couple of meter error. With "Use Wireless Networks" ticked it is dead on to a couple feet. I took a drive last night around the neighborhood to see if it was still accurate and it was still dead on.
[Captivate Q&A, Help & Troubleshooting] bighitter:
I continued to get 50% and failed, so I just downloaded the JH7 firmware from: samfirmware.webs.com/samsungandroid.htm (requires registration) and successfully installed it. I have no idea whether this is different than the update that is getting pushed out. My guess is that it is, but I have no way of knowing.

Here's my info after install:

Youtube preview - Yes

Acceess to LBS Test with *#*# codes - No

Quickoffice installed - Yes

Settings->About phone

Firmware version: 2.1-update1

Baseband version: I897UCJH7

Kernel version: 2.6.29 jetaek.lee@sep-11 #2

Build number: ECLAIR.UCJH7

*#*#44336#*#*

PDA: I897UCJH7

Phone: I897UCJH7

CSC: I897ATTJF6

Build time: 2010.08.27

Changelist: 529053
[Captivate Q&A, Help & Troubleshooting] duncan_mcdougal:
I am now getting a message that tells me I have an update available. I don't want to try to install twice. It makes me think of all those Evo bricks made by install firmware twice.
[Captivate Q&A, Help & Troubleshooting] majinzen:
Use Odin and stick it in as Pda file.
[Captivate Q&A, Help & Troubleshooting] born_fisherman:
i've flashed the "stock kernel" and my phone still shows jetaek.lee@sep-11#2 with JF6 firmware
[Captivate Q&A, Help & Troubleshooting] BigJayDogg3:
I'm starting to think this is the problem. I did the exact same thing.

Almost immediately after restarting the download it said it was ready to install?
[Captivate Q&A, Help & Troubleshooting] superdave240:
Update was a Brick-Maker

Mine turned into a brick when it failed. The usual initial hour with AT&T before blaming it on Samsung and giving me their number at 1:30am, and of course, they were closed. Then, upon calling Samsung this AM, they blamed AT&T, and threw me back to them for yet another 1 hour and 20 minute call, which resulted in MAYBE getting another phone in a day or two - but have to pay THEM $12 to ship a replacement for a phone they broke.

So, it's a brick....
[Captivate Q&A, Help & Troubleshooting] qwertyaas:
When I went to resume, it just restarted the phone and applied the FW update - which was partially downloaded.

I have no idea how they code a firmware update to apply a partial download in case the download gets interrupted.
[Captivate Q&A, Help & Troubleshooting] vietn95:
do you have a flashing guide for this ?