yashsingh1/xdaforums huggingface dataset:
[Captivate General] Mike S.:
Yep, no joy the second time either. I adjusted the date ahead two days, downloaded the update and had the same result as before.

I think I will leave it alone until someone posts that they found a way around the "update is failed" problem.

A bit frustrating, but not the end of the world.
[Captivate General] phr00t:
Can you please do a ROM manager backup and share it with us?
[Captivate General] defriend:
Ok.. I undid the LagFix, did NOT UnRoot, downloaded the update and installed it. Went to 100%, rebooted and got the message "Update was not successful". But firmware shows jH7!!

Funny thing I noticed, screen is not responsive while charging!! Can't slide the screen, unlock etc. Anybody else notice that?

Nick
[Captivate General] maerlim:
I'm currently on hold with Samsung tech support. I'll update if we get anything figured out. By the way, don't bother calling AT&T about this, they'll just refer you to Samsung.
[Captivate General] jwkicklighter:
If someone walks me through, I'll gladly to a backup. The XDA community has certainly helped me in the past ;)

However, will this leak any of my personal information?
[Captivate General] ScottyNuttz:
My theory is that AT&T never publicly acknowleged there was an issue with GPS. Samsung did. So they wouldn't say it was broken, but couldn't say it was fixed either.
[Captivate General] ukulele_ninja:
Im trying this route now... we'll see what happens...
[Captivate General] mattsternc:
Just a quick note, it looks like this update removed the file that had the unlock code for my phone in it. I downloaded the SGS Unlock tool from the market last week, and it found the code without any issue when I ran it then. I ran it just now and it said that no code was found!
[Captivate General] ph00ny:
same as me

I really didn't want to have any headache with the froyo update so i left it completely stock and i'm actually quite happy with the stock rom
[Captivate General] sicwan:
Still not able to update.

I have tried it 4 times in the past 4 hours (takes about 40min to download the bloody thing on my edge connection)

first time failed at 50%

now it stalls on a white screen with "prepairing" after bout 3min it goes "update is failed" "phone is rebooting"

here is what i got.

PDA: I897UCJF6

PHONE: I897UCJH7

CSC: I897ATTJF6

FIRMWARE VERSION
2.1-UPDATE1

BASEBAND VERSION
I897UCJH7

KERNEL VERSION
2.6.29 JETAEK.LEE@SEP-11#2

BUILD
ECLAIR

so it looks like my PDA does not get updated, nor does the build. anyway to confirm that i have those updated, and its just not saying its updated?

Rooted phone w/ clockwork. and ATnT bloat removed w/ TiBackup
[Captivate General] maerlim:
So, AT&T told me all they could do was transfer me to Samsung because it's Samsung's update. Samsung told me they couldn't help me because the update is going over AT&T's network.

Typical. If I provided this kind of support at my job, I'd be fired. Immediately.
[Captivate General] TheSopranos16:
Well, there are other threads floating around discussing the "Update is Failed" problem and one user reported that the update failed at first and then worked after ODIN 1-click. So maybe ODIN isn't the problem either...

http://xdaforums.com/showpost.php?p=8270919&postcount=25
[Captivate General] adelecho:
Hi, i tried the update and it failed at 100%, but the baseband version becomes JH7.

How can I change it back to JF6 so I can try it again?
[Captivate General] ashoooo:
My experience with the update...

Surprisingly, I never had a problem work the GPS. Nevertheless, I went ahead with the update. Everything installed fine. But when I tried to reboot, it got stuck on the "S" screen on bootup. I panicked. Rebooted it in system menu, reinstalled packages, and restarted. And now everything works fine.

For the curious, my phone is rooted. And it still remains rooted after the update (just checked using the screenshot app.)

Sent from my Android phone
[Captivate General] eelton:
Has anyone else's notification screen changed after a failed update? Mine no longer has the "clear" button, and it has icons to toggle wifi, bluetooth, silent, and vibration that I'm pretty sure weren't there before.
[Captivate General] mchimney:
The toggle for wifi, bluetoh, silent and vibration have always been there.

Clear will only show up when you have something up there such as a missed call or downloaded app
[Captivate General] emuneee:
JF6 stock behavior: The "Clear" button is only visible if you have notifications that can be cleared. There are also icons for WiFi, Bluetooth, Silent, and Vibration available. In short, they were there before.
[Captivate General] MarcianoS:
Yep, same thing here. Stock firmware, no root---but I did unlock it, and it *seems* to still be unlocked. The SGS unlock tool however complains that it cannot find the code anymore.
[Captivate General] back2honda:
nvm.....................
[Captivate General] Dxtra:
Please some one run aLogcat app from the market when u get the update, than email your self the log text and find the URL for the update. Remember don't update first, run alogcat From the app market first.
[Captivate General] zelendel:
Ok guys I know I am an Android noob but has any one noticed that after using odin to falsh stock there is no update.zip on internal sd card? Could this be causing an issue? Maybe the update tries to delete the old update.zip but when it cant find it it errors out?
[Captivate General] derek4484:
Mine did the exact same thing. First time it downloaded it rebooted to white screen. Progress bar went all the way to 100% then said "update is failed, now will reboot" then when android finally booted up, it said no updates were install, etc. but when I looked at about phone it said baseband version was JH7. So I forwarded the date by one day and checked for updates again and it started to download. when it went to install it just froze at the "preparing" and finally said "update is failed" and then rebooted.

This is garbage. I sure do miss the days of my old iphone, everything just worked so smoothly. None of this crap that happens with android.
[Captivate General] WD333:
Those buttons are stock and have been on mine since I got it.
[Captivate General] newend:
I experienced the same "freezing" issue when it rebooted, but after about 3-5 minutes it completed the reboot and said it installed correctly. I've noticed a few other people posting the same thing. There is no need to panic if it takes a little hwile to reboot.
[Captivate General] eelton:
Thanks. My mistake.
[Captivate General] Palmetto_X:
Check out Post 283 and 299
[Captivate General] derek4484:
See thats weird, mine got to 100% then said it failed. but mine says the same thing as yours except my build number is just "ECLAIR" not "ECLAIR.UCJH7".

This sucks, what crap!!
[Captivate General] mikejames07:
As far as the communication failed issue. I just did a chat with an AT&T tech support rep and because I just transferred my SIM from my iPhone directly to my Captivate, the IMEI # wasn't updated in their computers. I'm thinking since they don't technically know I have a CAptivate, maybe that's why it's failing to connect. She offered to change it in the system, but I have the unlimited iPhone data plan and change it would drop me to their new limited plans. When I said no, she told me to contact Samsung LOL
[Captivate General] WD333:
@mikejames07 - I'm not sure if the SIM transfer is the issue. I had an old Sony Ericsson before my Captivate and I'm using the same SIM from that phone. And I was able to download and install the update today without any issues. So the system knew that I had a Captivate somehow even though this SIM came from another phone.
[Captivate General] PixelPerfect3:
I'm getting a "No Firmware" pop-up when I try to update my phone. Similar to what happened with others before: Failed to update twice before even though it says JF7 is the current #. No QuickOffice installed...
[Captivate General] phr00t:
Yes... it would leak personal information, which means you'd have to clear all that out before making the ROM backup. I understand if you don't want to do this... but I have a feeling the rest of us won't get this update until someone does :-\

To accomplish this ROM backup, you need to:

0) Backup all your stuff, then perform a "factory reset" (to clear out personal stuff)

1) Root the phone

2) Install "ROM manager" off the market

3) Use ROM manager to flash its recovery (select Galaxy S Captivate)

4) Select "Backup current ROM"

5) The phone will reboot and make a backup of your current ROM

6) The backup will be placed in clockworkmod/backup on your internal SD memory -- this is the folder you'd need to share.
[Captivate General] maerlim:
Quick little nugget that I got from the Samsung guy I talked to (who didn't help me) was that he'd take my email address and notify me when they release their "Kies Mini" software, which will handle updates by computer. I asked him if we were talking "days" or "weeks", and he said "It could be a few days". So, imminent release of Kies for the US?
[Captivate General] derek4484:
Not true. I never once used Odin and mine failed. I was still on factory JF6. I had rooted, installed circle battery gauge, installed ROM Manager, installed mobile wifi AP, had modded settings.db, and had removed all AT&T bloatware. And thats about it as for hacking/modding. Everything else was just installing a different launcher and non-market apps.
[Captivate General] emuneee:
Off topic, but this OTA fiasco reminds me of the time Apple started preorders for the iPhone 4.
[Captivate General] swedishcancerboi:
damnit.....sorry guys, I jumped the gun. I just restored an image I had before I flashed the leaked ROM, and it still shows JH7. So no, I did not get the "official" push.
[Captivate General] vintagephone:
So do these updates come only via 3G or Edge? Or can it come over WiFi? Will having Wifi on impede the update (since everything seems to go over the WiFi when its on)?
[Captivate General] ianwood:
Very disappointing AT&T/Samsung! I appreciate the effort to put it out but what's the point of this update? There's nothing in it! GPS, 3 button and shutdowns still affecting a lot of users and this update does nothing to address any of them. That and we're all getting cranky because we all want Froyo!
[Captivate General] MarcianoS:
Cappy users?

Question: the upgrade notice says that ATT will push to 15K users per day, Tuesday through Friday. That's 4 days total, or 60K users. Does this mean that there are only 60K Cappy users as of today?
[Captivate General] swedishcancerboi:
I beg to differ a bit. I'm actually looking very forward to this, hoping that it will solve the lag problem I have syncing to Exchange 2003. I can run Touchdown and get emails instantly, but the built-in client gives me anywhere from 10 seconds - 5 minute delay in receiving emails in push mode. I'd rather use the built-in client and save my money for more important software suites (like new ROMs)
[Captivate General] fooldog01:
I just hope it fixes MMS so that I dont have to change camera settings or crop them when I want to send over EDGE.
[Captivate General] ewingr:
I'm thinking this push is needed for many people, and ultimately all of us for some of it.

My concern is that if this is being pushed now, it seems unlikely that in just a few days another will come out for the GPS, and that is my particular need.

I'm becoming pessimistic about a true, complete GPS fix.

But I"m still hopeful.
[Captivate General] TheSopranos16:
I agree. I can't imagine another update coming soon. I'd like to think that this fix has something in it to fix GPS but then why would they leave that out of the release notes?
[Captivate General] cesierra:
I dont want the update. Can I choose to decline it?
[Captivate General] derek4484:
I'd like to know as well.. Anybody in here that can answer that??
[Captivate General] joeybear23:
Cognition :D
[Captivate General] joeybear23:
It is a 12 MB file that includes 5.5 MB of Quickoffice... so I doubt it does very much. Most likely it is an update that will apply at reboot similar to teh manual updates we do through recovery. I wouldn't think you would lose any non-market apps. If it removes anything, it would be root, but that is easy to fix.
[Captivate General] TheSopranos16:
Has even 1 person on this forum gotten the OTA yet?
[Captivate General] metalmansam:
Can someone please answer if this plays well with root, permissions,lag fix,setings db mod for non market apps, & mods like evo blackbar & circle battery???
[Captivate General] kevrocks:
So in that article, AT&T says to remove the SIM card before checking for the update. I tried that and I couldn't even get to update menu screen! I put my SIM card back in and tried, and I was able to get to the update menu, but I tried searching for an update last night, and it won't let me check again for another 10 hours. HAHA.

For those that did do the update, did you leave the SIM card in the whole time?
[Captivate General] joeybear23:
Since we do not know of anyone who has gotten this pushed to their device yet, perhaps you can call AT&T and ask them...

Just relax, wait a few hours and I'm sure your questions will have an answer.
[Captivate General] cappysw10:
And what if you all ready did the right thing and downloaded Quickoffice from the market? :confused:

It would be good to know if it plays well with root. ;)
[Captivate General] joeybear23:
Someone's gotta try it out... I can't get the update right now anyway since I am on a newer ROM already.

If there are no answers by tonight, i will flash back to JF6 and give it a whirl.
[Captivate General] cappysw10:
It says to remove the sim card before applying update. I assume this means that once you get the ok to update you'd remove your sim card. Or am I way off base?
[Captivate General] cappysw10:
Yeah, I can't even check for another five hours. :mad:

By then we'll have our answer.
[Captivate General] onetruejp:
This is the exact experience I had. I rooted, perfmored the lagfix manually, removed the bloat using Titanium, have changed GPS settings to Google. I have not flashed anything since the root, nor do I use Clockwork, or have anything installed that messes with System operations save Titanium, Superuser Permissions, and maybe Barnacle. I use ADW Launcher. My firmware and baseband versions reflect the update (2.1-update1 and I897UCJH7 respectively), but my OS version is still just Eclair, and I don't appear to have Quickoffice or any other software it might install.

Just posting all this for info, hoping a fix or solution appears toot sweet. It figures they'd try to fix the GPS AFTER my out-of-town trip where it never really got a lock anywhere.
[Captivate General] wesblog:
Darn it -- Now I have a factory reset phone that is still stuck on JF6!

I've had better luck with every homebrew ROM I have every tried to install.
[Captivate General] joedoe:
What folder they should go in?
[Captivate General] ndtrek07:
/system/app
[Captivate General] tnayrbj:
over reacting

just my opion but I think the failed notice is just that it could not find some of the bloat ware to update. I just did it and it failed like evryone else. The information says what it should so:

I tried GPS, i have not had a huge problem - but it locked faster this time.. will see if that reamins the same.

I tried to get into the GPS settings and it said rejected..

I believe that the update worked.
[Captivate General] mikejames07:
True, but both those phones probably run on the Smartphone Internet plan. The iPhone puts an entirely different plan on your account. It may not be the problem but I just thought I'd put it out there.
[Captivate General] TheSopranos16:
If it needs bloatware to perform the update, then why does a fresh flash of ODIN (which includes all stock bloat) fail?
[Captivate General] tanneji:
Update failed at 50%.

Timeline of my phone

1. Stock FW

2. One Click unroot

3. Clockwork install

4. ODIN 1-click reinstall stock

5. Update popped up today

6. Failed at 50%.
[Captivate General] brandonb81:
Seriously. This is driving me crazy.

Odin stock. Just did a factory reset. No Update.zip on my SD Card.

Going to try it again. :mad:
[Captivate General] govgeek:
Question on the users that are failing - do you see a preview window in the Youtube applet now? Also when you go to usb settings, does kies have a "(Firmware Update)" next to it? Can you still get into the GPS settings with the *#*# codes? Just wondering if certain parts are actually updating or not.
[Captivate General] s2h2golf:
Has anyone tried flashing back to their original ROM through ROM Manager - the stock ROM you saved before playing around with it? I don't want to go through all 400 posts to see if someone has tried that or not. I'm trying that right now so we'll see I guess. I am going to blow through my data plan this month.

Edit - didn't work. I am sure someone else already tried. Going back to the configuration I had before this whole mess started.
[Captivate General] cesierra:
it is funny, it woud be nice if they had added more specific details as to why the update is failing:

No valid bloatware found, update can not proceed.
[Captivate General] revjwb32:
mine failed and i can still get into the gps with the *#*#

but does show it at jh7

youtube is scrolling with most viewed
[Captivate General] namtellum:
My phone is rooted and had the lagfix(which I removed before the update) both using the ryanza app. I've never removed any of the AT&T bloatware and I never removed root from the phone.

Other than hanging for a bit at 50% the update completed and is ok.

I've since re-lagfixed and everything is running smoothly.

So it looks to me if you've never changed roms or removed any AT&T software you should be fine.
[Captivate General] LiqudDeth:
Youtube preview - No

UBS Settings with Kies (Firmware Update) - No

Acceess to LBS Test with *#*# codes - Yes

My story:

Failed to update. Phone is rooted with circle battery mod installed, but that is it. No Odin, no RomManager, no other flashed Kernels, no lag fixes.

I think the circle battery mod may be affecting the update since the framework-res.apk has Youtube references in it and that is the apk that is changed for the battery mod.
[Captivate General] Mike S.:
Remember that all "update failed" messages are not the same. Many of us are getting the "update is failed" message about 50% into the update process. For us, no part of the update is getting put in, at least that I can see.
[Captivate General] tamanaco:
Another victim of the 100% finish but... "is failed".

My phone is/has:

Rooted

Busybox 1.17.1

ROM Manager 2.0.2.6

ClockworkMod 2.5.0.4

AT&T Bloatware removed

Sideload enabled

Market Restrictions removed

RyanZA Lagfix 2.3

QuickOffice Already installed

Over 100 Apps

Stock ROM - Never flashed a different ROM

During the update I had the USB in Debug mode and did not remove the SIM or External SD Card.

The result:

Firmware Ver. 2.1-update1

Baseband Ver. I897UCJH7 (Only change I noticed)

Kernel Ver. jetaek.lee@sep-11 #2

Build Number: ECLAIR (Folks that are successful appear to get ECLAIR.UCJH7).
[Captivate General] iamcgn:
I just assumed that everyone was leaving the awesome engrish out of their quotes. Are we sure that some actually say "update failed" rather than "update is failed?" I got the latter and don't seem to have any trace of the update on my phone
[Captivate General] aloant:
Well, that was a mini hell...

Prior to upgrade: Some AT&T apps removed, start/stop sounds removed, start/stop video modified, circle battery mod.

First try: Upgrade failed. After that, at some point "com.android.phone" started FC continuously even after a reboot. The only way to stop it was to put it in airplane mode. The fix: Factory reset. As expected, it did erase all my data & apps... sucks.

In preparation for another try tomorrow, I copied back the original AT&T apps, sounds, video, and framework-res.apk that was changed by the circle battery mod.

Then Market for whatever reason started FC every time I try to install something. The fix: Manage->Market->Clear & Uninstall Updates.

I thought I would have to wait 24h, but it allowed me to check again... This time, success!

Anyway, goodluck to the rest of you...
[Captivate General] RexEscape:
In summary, I'm doing that as we speak. **

In detail, I rooted my phone yesterday, installed Titanium Backup ("TB") and ROM Manager ("ROM Mgr"), started to delete AT&T apps by using TB, realized I haven't done a backup of the current ROM, so I created one* using ROM Mgr. Today, I did the JH7 update via OTA and it went flawlessly. GPS is just ok, YouTube widget has some new features and etc. I noticed that the PC Internet (for tethering) is gone. I'm curious to see if I can restore the *one good backup that I did yesterday to get the tether back (or I could search and install a tether app if one exists).

** I just finished a restore using ROM Mgr. It took about 10min. It didn't take me back to JF6 (it still shows JH7) however PC Internet (tethering) is back!!! INTERESTING!!!
[Captivate General] SacTilt:
No circle battery mod for me, and no luck with the install either.

I've done the following:

Rooted

Lag fix

Clockwork Mod

Enabled sideloading

MarketEnabler

Removed bloat with Titanium
[Captivate General] shaxs:
No true. All I have done is root and lag fix. I undid the lag fix. It failed twice.

Did you have clockwork installed?
[Captivate General] TheSopranos16:
So I finally got home from work and I downloaded the JH6 .tar file from samsung-firmwares.com ...I then flashed that with ODIN and checked off re-partition. My hope was that somehow repartitioning would bring me closer to stock and maybe this would work. Instead, it no longer finds updates when i check. Very odd. Now I don't know what to do.
[Captivate General] adelecho:
I just used odin3 to restore my phone.

Now I check for updates: "no updates"......
[Captivate General] deakinsjello:
Same here. I've been reflashing to stock all day and have attempted the upgrade many times and it fails at 50%. Now, within the last 20 minutes, I keep getting "no updates available".
[Captivate General] Mike S.:
I think the difference is those that see the grammatically challenged "update is failed" message never get 100% through the update process.

Others get 100% through the update process, the phone reboots, but then they get a message saying the update failed.

I am in the former crowd. I have only gotten 50% through the update process before it errors out.

Non-rooted

VooDoo lagfix disabled

atin@thor Kernel

lagfix beta4 Build

I can't use Odin because I'm running Linux and don't have a Windows system handy.
[Captivate General] Mike S.:
Could it be possible that someone "in charge" at AT&T or Samsung is actually paying attention to the struggles here (and elsewhere) and they have stopped the roll-out?
[Captivate General] namtellum:
No I did not.
[Captivate General] s2h2golf:
I've noticed that if I don't manually change the date and immediately go to update, it changes the date back to today and I have to wait for 2000 hours or something like that to check again (moved month once instead of date). I also had several times where it said no updates available. I'm going back to my last good setting and hope ATT addresses this somehow - then I'll try again.
[Captivate General] iamcgn:
That makes more sense because mine definitely doesn't get to 100% at all... This whole mess has affectively destroyed my productivity.. I can't get anything done at work and all I have now is a bone stock JF6 build when I had everything setup just the way I wanted it! My day "is failed"