yashsingh1/xdaforums huggingface dataset:
[XPERIA X10 Q&A, Help & Troubleshooting] milky89:
Well, I actually work at a sony ericsson repair center and I can tell you that the most common problem with the x10 IS the soldring joints getting ripped of from ther PCB. The problem that this user is having probably related to that and in most cases covered by the warranty... :p
[XPERIA X10 Q&A, Help & Troubleshooting] Rockjock007:
Milky which repair center are you at? And where?
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Well, not on this one... Here are all joints fine.

But: can you provide the schematics?
[XPERIA X10 Q&A, Help & Troubleshooting] franzfume:
The SE center I bringed my phone before, told me that SE hasn't provided any scheme for x10 line...

So he cant manage to know where the defect is.

Look really strange to me...
[XPERIA X10 Q&A, Help & Troubleshooting] milky89:
A center in Norway called Mcare :p
[XPERIA X10 Q&A, Help & Troubleshooting] Lexiks:
Hi, a similar thing happened to me 3 days ago. Though having used it for like 3 months, currently I neither can charge my phone nor I can plug it via USB to the PC.

But I've found out something interesting. When the phone is off, if you plug it via USB, the phone turns on. This is the default behavior for X10i. Ok, although any of the usb functions are not working with my phone, when I plug my turned off phone via USB, it turns on :confused: So does it give any clue about the problem?

One other thing to mention is, I was using a chinese made wall charger, that I've bought here in a flea market. I read in somewhere that, it may damage phone battery. So may be my battery is damaged and the software of X10 is built in such a way that, if battery is not functioning, any other USB functions will not work as well?

I've bought the phone from England, and I'm living in Turkey. And I do not have proof of purchase. So is my phone under warranty?
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
I've exactly the same problem, can anyone help me?
[XPERIA X10 Q&A, Help & Troubleshooting] booyaga:
Same here.

I too have that problem, is it a warranty issue? (please be so)

or is it possible to just use a razor blade etc, and try "squeezing" it a little tighter, or maybe bend the connector a little?

(Please qoute this if you have an answer: 37942. so i can search it :rolleyes: )
[XPERIA X10 Q&A, Help & Troubleshooting] somebloke:
I've had 2 failures on usb ports now, & I wasn't rough on either device.

My current one needs propping up to charge - so I'm going to head to Banbury and see if they'll fix it a bit quicker in person :)
[XPERIA X10 Q&A, Help & Troubleshooting] henriquevale:
same!

having exactly the same problem here!

bought from UK, using in Brazil. Sent to SE here and they couldn't help me. They offer me to change the mainboard of the phone for the price of two new phones.

Anyway to update OTA?

Thanks
[XPERIA X10 Q&A, Help & Troubleshooting] duffy1807:
Same problem. Ive had about 3 / 4 X10's and I have 1 X10 upstairs doing nothing, the usb connection is totally, f*oked .. The phone itsself works fine wiith a charged up battery. currenty on (Firmware 1.6)

However.. My other X10 has a (intermittent) faulty usb connection, i have to hold it up "towards the screen" for it to make the connection so now everynight, i wrap my usb cable around my phone from top - bottom. to hold the position of the cable . ... just waiting for the day for it not to work anymore... am guessing it'll be soon..

Will phone SE up and explain the problems this week, hopefully ill have 2 fully working X10's Ill send them one at a time to i have 1 to play with while its getitng repaired. "if SE accept it"

Additional Info---- Anybody know if these are easy to repair?? a lad by mine said £20 to repair it.
[XPERIA X10 Q&A, Help & Troubleshooting] blade828:
My X10 needs to be sent in for repair also. Should I unroot phone, downgrade back to 1.6 since 2.1 isnt officially released here yet or wont any of this matter to SE?
[XPERIA X10 Q&A, Help & Troubleshooting] junkk29:
wow, it's so surprising to me that so many people are having the same problem; broken USB port. I didn't know this thread already existed, I guessed I should've searched more carefully :p Anyway, my USB port on my X10 is broken, but the phone is working totally fine, it just can't take charge or connect to my laptop at all. The thing is, mine's not wobbly at all. I dropped the phone once while it was charging (cable connected) but before it landed on the ground, I caught it (Kungfu skill :p) but I might've held it to hard cuz I was so afraid it would shatter on the floor. I gripped the part end of the cable part that was connected to the USB port on the phone and realized later that it wasn't charging at all. I've tried jamming and moving the cable and it seems to work but not without some pressure on it. I already got a replacement unit from Rogers, but the problem now is that I've rooted my phone and also removed the Rogers startup screen. I know that rooting the phone voids the warranty, but I can't unroot now cuz I can't connect the damn thing to my laptop :( same problem with blade828 i guess. I wish I could be more helpful on fixing the phone, but I have no technical knowledge at all. Can anyone give me any advice before I send my broken phone back to SE, I already factory reset my phone so it doesn't look very suspicious...so apps like TI backup is all gone.
[XPERIA X10 Q&A, Help & Troubleshooting] johndub71:
Looking at it from an engineers point of view, the usb port clearly has no strain relief, hence the faults.The stress of plugging in etc shoul be relieve through the case, not the soldering or internal pins, hence the fracturing and no go. Mine did 4 months before going tits up. Why not just have a seperate power port?? :confused:
[XPERIA X10 Q&A, Help & Troubleshooting] inflamed:
I just sent my

second

x10i to repair yesterday. Both with the same fault, the USB connector. The first one was replaced to a new unit and I hope this one going to be replaced too. Had one pixel witch was stuck in blue colour too on the latest one, so I really hope they replace it with a new one. Seems to me that it is a comon fault. Bad
[XPERIA X10 Q&A, Help & Troubleshooting] junkk29:
hmmm this thread's starting to make me doubt myself. Should I sell my X10 or not, cuz i just received a new unit from them, just unlocked it and now it's working fine. But like, in a couple of months, if this happens again I don't think I can commit to a phone like this anymore. I mean, I'm a big fan of Sony Ericsson and I absolutely love my X10 but I plan on keeping this phone for at least 2 years (as with my previous low to mid end SE phones). Pains me to be saying this :( I hope no one else suffers from the same problem, and the one's that are suffering gets their phone fixed/replaced. Best wishes to everyone!
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
ok, today i have disassembled my phone to see with my eyes, and what i see? The usb port and its component on the back are fused!!! :eek:

I don't know what could be the cause of this damage because when I bought the phone (ebay, no warranty :( )it was already in this condition. Anyone think is there any possibility to repair it?
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Are you able to put some photos of it online?
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
as soon as possible I'll post some photos
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
Well, my X10 usb port just died on me yesterday. I opened it up to analyze the usb port for broken solder joints etc. All the joints look fine to me, but without the schematic, there is no way for me to check whether the signal/power/gnd are connect. Anyone have any suggestions?
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
ok, I was wrong. There are signs of previous soldering, probably to repair broken usb port. But I have noted a particular: under th e usb port there is a missing component (look first photo, the black sqared component). Anyone know what component is and if it can be the cause of usb failing?
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Yes, I'm pretty sure that the missing component is (atl east part of) the USB stage.

I've got a very similar problem here.

franzfumes phone is defective too.

A good friend of mine and I tried to repair it.

My friends thought is also that this IC maybe is defect.

He resoldered it with a hot air solder station, in hope that only oned of the BGA solder balls is broken.

But that didn't help.

We also couldn't find out what kind of IC that is...

:(
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
Do you think there could be a possibility to find a scheme of this phone anywhere to know wath type of IC is it?
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Well, as long as you don't share your bed with a third Level SonyEricsson Technican, I don't really see a chance.

On the whole Web is no schematics available.

For about each other SonyEricsson phone are the schemtaics around.

But not for the Xperia series...

Even external repair centers an first + second Level Technicans don't have it.

(I asked a little around at my old contacts)...
[XPERIA X10 Q&A, Help & Troubleshooting] Z3X:
Could I have the same problem?

I can charge my phone. But it wont connect to the laptop... it was being registered then it just stopped and said usb device not recognised and not it doesn't even show that...

but it does charge
[XPERIA X10 Q&A, Help & Troubleshooting] ANZAC:
Not a USB problem

No m8.

If it's charging then it's not USB problem.

You need to un-install that device...

In a windoze operating system:

Right click (RC) on My Computer

LC on Properties

LC on Hardware tab

LC on Device Manager

In the list that pops up, look for a yellow exclamation mark which should be beside the USB issue you are having

RC on that device

LC on uninstall

Unplug the USB lead from both ends

(Not 100% necessary but it helps: reboot the machine)

Once fully started again

Plug USB cable into computer

Plug USB cable into X10

Let windoze run through it's Found New Hardware routine

Should work OK now....

Good luck ;)
[XPERIA X10 Q&A, Help & Troubleshooting] ANZAC:
Read the whole thread... seem to recall a pic of which is which in port (but not voltages etc)?
[XPERIA X10 Q&A, Help & Troubleshooting] ANZAC:
Unless the component was rattling around loose inside the phone when you opened it, then I doubt it's "missing"... logic would dictate that the phone never worked from when you first received it, if this was the cause of the problem?

The problem imo is with the port its self, when mine first started to fail, by carefully moving the angle etc of entry of cable into port, then one could re-establish connection, intermittently...

The problem with common sense is it's not very common!
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
It's very difficult to know what is the cause of usb malfunction: it could be a bad soldering of usb port or any component, a failure of one or more components. The only way to have an answer at these questions is find an electric scheme of the phone PCB to test the circuit.

Unfortunately at the moment there are no chance to find it around the web.
[XPERIA X10 Q&A, Help & Troubleshooting] Mario3100:
I've received the phone in this condition yet (second hand from ebay). Probably who have tried to resold the damaged usb port had unfortunately pulled off(maybe whith a hot air solder) the component and missed it.
[XPERIA X10 Q&A, Help & Troubleshooting] Z3X:
J

Hey thanks. But sadly that only works on driver related issues this is just blatantly telling me to take out the unknown device and try a new one. Going off my frickin head! !!
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
The problem I'm having is that I probed the connector pins of the USB port and they are all perfectly fine. The problem is somewhere else. I was wondering whether the schematic was available, cause then I'd be able to isolate as to where the problem is occuring.
[XPERIA X10 Q&A, Help & Troubleshooting] Perceval from Hyrule:
Stupid note, but.... Xperia is few months old, worth warranty.

Don't break warranty by trying to fix parts ; you should only do that once warranty is over.

Also, SE spotted that the update will not be OTA as it is too heavy for most carriers (280mb).
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
No warranty for me. My X10 is from Indonesia, and SE Canada refuses to do warranty repairs for me.
[XPERIA X10 Q&A, Help & Troubleshooting] NikonD90:
My USB port seems to be bust. No charging accepted and the Phone was bought in April -10. I've just been waiting for this to happen, the design is really really really really poor. Damn amateurs.

And I've been VERY carful with the phone and the chargers since the phone is so fragile.

I guess It'll take a month to replace :(.

This is really my last SE, they've messed up in right about every place they can and they piss on their customers. What to get instead . . .
[XPERIA X10 Q&A, Help & Troubleshooting] ANZAC:
Mine was back from SE within days; a brand new phone not just my old one repaired...

Aside from that, my X10 has had no problems even with my youngest child dropping the thing daily? :D
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
Okay, just an update guys. I took a closer look at my X10 and noticed that if I applied a little force at the end of the USB connector I can see that ALL the connector pads have ripped off. At least now I know what the problem is.... Seriously if anyone has the schematic, it would help ALOT. If not, I guess I'll try and scrape off some of the layer mask to see if I reveal enough of the trace to solder to. Will update with results soon.
[XPERIA X10 Q&A, Help & Troubleshooting] duffy1807:
Sorry mate ive jumped on an eartly boat here... but. if im not mistaken you receive unknown device or "the usb device cannot be recognised message"... "like it is said i jumped on a early boat so am not too sure if this is your problem".. but try this...

Turn off your computer / laptop ... disconnect all power i.e A/C Adaptor and battery if its your laptop and your powr cord of its your computer.... Hold the power button for about 30 seconds.... "nothing will visibly happen"

it drains the circuit so theirs no power in the circuit of the pc / laptop what so ever...

plug eveyrhting back in i.e battery and charger or what ever... and try again..

Worked for me many times :)
[XPERIA X10 Q&A, Help & Troubleshooting] dizarmstrong:
Hey guys. I need help returning my x10 back to stock without a usb cable. I have an AT&T x10a, but unfortunately the other day one of the pins in my usb module (ground, I believe-pin 1) snapped off. I can't charge or connect my phone at all.

Is there any way of flashing the phone back to stock AT&T firmware using like a terminal emulator so I can send it back to AT&T? Btw - the phone is running Nordic 2.1 and it's rooted. Thanks for anyone who can help.

Sent from my poor crippled X10a
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
Hold on second, which part of the USB broke? The connector in the phone itself? I do not see how you can only break one pin in there. Also just FYI, pin 1 is Vcc. About restoring your phone... Good luck with that. I have no clue how it would be possible without the USB port.
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
HOLY ****,

the Guys over at good 'ol GSM Hosting / GSM-Forum seem to have found a solution...

I could kick my ass for sending franzfumes phone back to him :(

This can be done with hair thin paintisolated coppler cables within minutes... :eek:
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Sorry for the doublepost...

I wasn't able to attach a second picture by editing my post before...

Here goes another one...
[XPERIA X10 Q&A, Help & Troubleshooting] dizarmstrong:
yeah, the connector in the silver housing that sticks out of the phone--exactly where the usb cable makes contact with the pins from within the phone. I have a third party charger, and apparently it wiggled while I tried to plug it in to charge one day and bent a pin down. Eventually, the pin (actual copper piece) snapped flush with where the pins exit the phone. The phone should still be under warranty, but I need to get 2.1 off.

If i can't restore the phone, i doubt AT&T will honor the warranty. If that is the case--then does anyone know where I can get a spare usb connector to solder to the board?
[XPERIA X10 Q&A, Help & Troubleshooting] Z3X:
Is it possible to make a repair guide? My phone will refuse to charge now! :-(
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
First of all:

The above shown solutions are just workarounds.

They are not 100% perfect.

You will definitively loose the microcontrolled charging controlling.

The battery will just be hammered.

So I'm not sure if the solutions are good for the average people.

But we are at XDAs so, I'm sure all of you will know it would be a good idea to pull the connection, when the battery reaches 95%, so that your house won't burn down ;)

And USB-data connection will be running again, from what I can say atm.

Regarding the guide:

At the moment I'm talking to a very good friend of mine, from whom I learned most of the stuff I know.

He is more likely then me able to repair the phone with this schematics.

But both of us don't have a defective phone around.

I'll suggest him to repair a phone and take some pictures (as he is also the better photographer...)

I'd write down a guide afterwards.

One little problem: He is student and he is writing his diploma at the moment.

I'm not sure how many time he is able to spend and I also don't like to distract him too much from his work...

When I talked to him, I'll post what we discussed.

So far,

McK
[XPERIA X10 Q&A, Help & Troubleshooting] _nibbler:
Gooood afternoon guys!

It's me McK is talking about.

I probably get one of these phone next week and I'll have a look at it asap.

I'll also try to get some more information out of the phone - what the bridged IC really does, etc.

McK is also right, I just have to do some diploma-stuff...flying and developing things for quadrotors :D

Let me quote 'Dinner for one':

"Well, I'll do my very best!"
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Cheerio my Friend :D ,

I'm happy to see you around ;)

Well, I'm also wondering about that IC.

According to the pictures before, on franzfumes was the pin on the farest left side bridged to earth.

But I couldn't see any further soldering.

Maybe someone tried to repaired, but wasn't able to reach the other pins? :confused:

Someone else in this thread also stated, that the IC is missing on his phone...
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
That's a very interesting fix you found McKebapp. Although I see no reason for the removal of the IC from your first photo. It looks like they're just trying to tie 5V to that pin on the IC... If you run a wire from the 5V pin to the 0ohm resistor, wouldn't that do the same thing considering the other side of the 0ohm resistor SHOULD be connected to the pin on the IC already?

Also, the first photo you posted assumes that the pins on the USB connector or still in contact with the signal pads underneath which may not always be true.

The second photo you posted where the entire connector was removed and wires are soldered directly to the pads seem to be a much better solution. Also, the IC is not removed in that photo which seems to make more sense to me.

The back side of the PCB has this kind of "glue" that is covering the components which may cause some issues. Possibly just take a knife and scrape off the glue ontop of the connectors??

Also, do you have any ideas as to how to remove the connector itself? The two "through-hole" pins are a giving me troubles.
[XPERIA X10 Q&A, Help & Troubleshooting] Joshua.Chia91:
My x10i have the same problem too.Can't charge the battery or connect to the computer.It's not the cable problem,but the usb port.I sent it to the workshop and those f*cker keep on telling me no parts can't repair and i already waited for 7 weeks for them to fix my God damn phone.I have question,i'm quite an amateur to those electronic thingy.I wanna ask Mck what the meaning of the red line u draw on the picture?Is that mean i'm suppose to connect them with cables?
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
Yes those red lines are wires. But... since you say you're an amateur... I would suggest you don't try it yourself.
[XPERIA X10 Q&A, Help & Troubleshooting] guess.whoo:
has someone tried to fix it with the picture guide?
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
_nibbler_ will work on it on the weekend.

Then we'll all know more...
[XPERIA X10 Q&A, Help & Troubleshooting] guess.whoo:
some news? my poor xperia is still on the desk useless
[XPERIA X10 Q&A, Help & Troubleshooting] morox:
well i searched around GMS LONDON schema and Ansari's one and i thinks that GSM LONDON's One is better, becouse it does not eliminate IC, so there is no need in taking care of charging period, becouse the battery will not explode, as the ic controll it. Anyway I have to say that i have been unable to solder a hair thin wire to the electric item most on the right , pin Nº1 in GsmLondon PIC.

I am going to buy new USB socket to solder it....

will post pics when done.
[XPERIA X10 Q&A, Help & Troubleshooting] _nibbler:
I've got similar problems. Soldering the wires without desoldering the usb socket is quite difficult, even with SMD-equipment as well as a microscope.

Unfortunately there is no distributor to get a new socket soon.

Well...I'll give it another try after the weekend and I'll try to get new usb sockets..
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
What about switching from Micro-USB to Mini-USB?

Should be less sensitive, too, shouldn't it?

The housing could get widened by "dremeling" the opening a little.

I had the Idea earlier, but didn't realise it...

And atm my phone is about to be sold :D
[XPERIA X10 Q&A, Help & Troubleshooting] _nibbler:
Hm.

It isn't my phone and I don't think that mini-usb will fit well.
[XPERIA X10 Q&A, Help & Troubleshooting] McKebapp:
Just the theoretical way, like Schrödingers Cat:

Would it be possible, if the connectors fit?

To my opinion a working USB connection, regardless of which kind, is better then no connection.

Did you try to solder a USB-A cable with female connector directly to the new solder joints? Just for testing issues?

In that way it is maybe possible to check out, if the solutions are working at all...
[XPERIA X10 Q&A, Help & Troubleshooting] mattiL:
Now that you talk about modding, why not solder the sync cable into the phone right away?

That would reduce the stress on the micro USB connector big time..

You could probably use the cable, providing its long enough, as a necklace.

hehe.. :)
[XPERIA X10 Q&A, Help & Troubleshooting] Puck24:
Hey, could you tell me what kind of charger and where'd you get it?

I may have a need for one, too.
[XPERIA X10 Q&A, Help & Troubleshooting] morox:
Yeah! me too, as i am waiting for my bank accout to accept paypal payments, etc etc. and USB sockets may delay for 30 working days.... may be i cant get it on home till easter holidays :(:(
[XPERIA X10 Q&A, Help & Troubleshooting] pentiumvi:
Were you able to desolder the usb socket? I'm having some trouble in getting the through hole connectors to desolder.....
[XPERIA X10 Q&A, Help & Troubleshooting] _nibbler:
I think so...at work we have professional tools to desolder such things.

This afternoon I try to solder an A-USB connector on the PCB. I'll tell you the results ^^