yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 Q&A, Help & Troubleshooting] exstarosta:
They really loosing a big time as a result of their disgraceful customer service. They have some great products and they would sell as twice as many if they could only provide honest, respectful and reliable customer service. This can't be that hard.
[Galaxy S I9000 Q&A, Help & Troubleshooting] AvatarReborn:
I received similar customer service from HTC a few years back for my P4000. "Oh your from Canada!" " "You have to contact Telus for service"

Five ....yes five units later I got an acceptable swap.

Panasonic is another gem to deal with... horrible service.
[Galaxy S I9000 Q&A, Help & Troubleshooting] shollywood:
I agree with the statement ...Samsung Customer Service, it's TERRIBLE. That being said, there are ways of rattling the higher ups cages, with emails and phone calls. They really hate to be bothered with service issues. This is the one and ONLY way I have ever received any type of "support" from Samsung.

Also, once I did receive the support, they were extremely quick in rectifying my issue(s).
[Galaxy S I9000 Q&A, Help & Troubleshooting] brunes:
With all due respect, this just seems to me like standard run-around customer service from most big companies, nothing really horrible or unexpected from what I have heard at all.

If you want a story about bad customer service, I can tell you my story about Acer.

Laptop died, ok, so laptops die. Ship it to Acer in Ontario for warranty because they have no walk-in depots (??). Two weeks later, get it back, original problem is fixed, but now they have installed a French keyboard and made the screen hinges squeak (???). File new issue, have to mail it away AGAIN, get it back, keyboard is now English again, but hinges STILL squeak, and now the PCMCIA slot cover is broken. Third time, mail it away again, finally, comes back issues repaired.

Total time without a working laptop? Two months.

Stay AWAY FROM ACER! The service depot seems more dangerous than a construction site.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Valeo:
In my experience, no. Try dealing with Virgin Media's Customer Service if you really want to experience incompetence in abundance. ;) That said, I've had to deal with Samsung CS numerous times this week and only once have I gotten through to someone helpful...
[Galaxy S I9000 Q&A, Help & Troubleshooting] ickyboo:
Auth service centers are not same as true samsung service centre. Auth service centers just do basic repairs and if they can't they log it via samsungs online or tel helpdesk. Auth centers can be any company that passes samsungs tech tests. Its not samsung you are dealing with at the centers but a normal repair business. Its same with any company as they can't afford to have repair centers everywhere except big cities/countries
[Galaxy S I9000 Q&A, Help & Troubleshooting] Seifer1975:
My experience is the exact opposite. I find that Samsung customer service is way better than HTC (my last few phones).

When my Galaxy S was bricked because I flashed an CDMA ROM onto my phone, I brought it in to Samsung service centre to repair.

Surprise no. 1

The service centre said it will try to reflash my FW and told me to come back in an hour's time. An hour! At HTC, you wait for days just for them to flash your ROM

Surprise no. 2

When I went back in 1 hour, they told me that they failed to reflash the phone and have to replace the motherboard. Phone will be sent in to Samsung. Told me to come back 3 days later. I was skeptical. At HTC, changing motherboard literally means a wait of at least 2 weeks (if you are lucky). But 3 days later, the phone was ready for my collection.

Surprise no. 3

I was told that the repair is free, under warranty. This was despite the fact that I was willing to pay for the repair. I mean, c'mon, the phone was flashing an AT&T splashscreen. At HTC, they void your warranty even if they detected you have hardSPL your device.

So all in all, my first experience with Samsung customer service is very positive.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Dragooon123:
Even if they gave me defected phones, the customer center here has already replaced 2 phones for me. I'll be getting the 3rd replacement today, hopefully it has 3 button downloads mode.
[Galaxy S I9000 Q&A, Help & Troubleshooting] devabhishek:
same experience for me too.... infact i think i have used more than 5 different high end phones from samsung for past 2 years.. and i had a good experience with the service as compared to other companies .. once i had bricked my samsung omnia i900 and they replaced the mother board free of cost under warranty (without a single question) and that too in 2 days time... and now the staff there know me well and give me a priority in case i have any problem, thats why i prefer samsung mobiles than any other company

and on the other hand i had a Motorola handset which i dropped in the water.. and after that it never showed the network but when i took it to the service center , they told me that this problem cannot be solved .. as they dont even have mother boards and in the process they damaged the screen.. and handed over the phone to me saying that it was already with a damaged screen... now i had to fight with them and get a screen replacement just to use it as an ipod/music player... and i had to pay Rs 200 ..just for nothing they said it was a service charge..
[Galaxy S I9000 Q&A, Help & Troubleshooting] ickyboo:
Nice, But it all depends on the guy and service centre. They can sometimes suprise you
[Galaxy S I9000 Q&A, Help & Troubleshooting] brunes:
QFT.

People seem to often think that companies are a giant automaton. But in reality they are just collections of individuals. The luck of the draw when you get assigned a service person is a huge factor. The sad part is, the excellent service people usually end up being promoted away from the front lines.
[Galaxy S I9000 Q&A, Help & Troubleshooting] andrej.marinic:
offtopic (but in relation to topic title): all your base are belong to us.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Relief2010:
I dont see what the problem is. The problem the TS speaks off is common practice from all big companies. The law (at least in Holland) saids that if your buyed product is defective within your warranty period, you should go back to the SELLER to get your phone fixed or exchanged or sent to repair centre/manufactury.

It has no use to call Samsung, cause they wont be able to help you with this. Every company in the phone business will give you the same answer.

My experience is to get your phone fixed in repair centres. Official or non-official. I have a SGS too, but in the past i had different phones. When i wanted to fix my Nokia with the seller, they said it would take weeks before i would get it back.

Then i went to a repair centre who is working with Nokia and they repaired it in 30 minutes. If you send your phone for repair, it will take weeks with every company on the market. If you get it fixed in a repair centre, max 1 day :)

The story dat Samsung has bad customer service, is just a story people tell you because they heard someone else who heard someone else said that.
[Galaxy S I9000 Q&A, Help & Troubleshooting] mosbourne1122:
I agree, there customer service is the worst ever, I have sent my Galaxy tablet off to them twice now and they have not repaired the intial fault..I will never ever bay another Samsung product ever again..I am thinking of taking them to court..glad to see am not alone!
[Galaxy S I9000 Q&A, Help & Troubleshooting] psiops:
try 3

i have to say that compared to 3uk samsung are excellent , i recieved a call from them today about a problem i had, they may not fix all problems that second but the customer service team have kept in touch updated me as to what is going on and what they are doing,and as they themselves dont fix the problem they are just the point of contact so far they have done an excellent job.

now if the problem gets fixed is another matter:)
[Android] TheDanimal:
I've compiled a stock 2.1 ROM and copied the proprietary files from a working 2.1 build to the ROM i'm working on, including the files for lights and sensors. So far the camera, bluetooth, wifi, sounds and softkey lights don't work. I'm building this for the eris. I have the lights.msm7k.so and the camera libs and all the bluetooth and wifi files i can find. My main concern is the sound and softkey lights, everything else i can probably figure out eventually but the sounds and lights are stumping me completely. Does anyone have some type of list of files for sounds or is there something else required for the lights and sound to work?
[Galaxy S I9000 Themes and Apps] uiterlix:
Hi,

I created a little toolbox app for the Galaxy S. It requires root and has the following functions:

- Check & backup device product code files (req. root)

- Access hidden dialer code menu's

- Reboot and reboot into recovery (req. root)

- Mount /system as rw (and back to ro) (req. root)

- CSC Selection

- Scan SD card for corrupt image/movie files and remove these to prevent the mediaserver process from going crazy and draining your battery.

Hope you like it. Suggestions for additions and bug reports are welcome.

Cheers,

Xander

THE APPLICATION IS AVAILABLE IN THE ANDROID MARKET! If you like it consider the Donate version.

0.5.6 changelog

- Check for busybox at launch

- UI changes

- Fixed remount for gingerbread.

0.5.3 changelog

- CSC Selection and product code check functions didn't work on a fresh install when the efs backup hadn't been done before.

0.5.2 changelog

- Fixed the GPS test menu.

- Removed the unnecessary internet permission.
[Galaxy S I9000 Themes and Apps] uiterlix:
Reserved for changelog...

v0.1 - Added shortcut to Phone and Battery info menu.

v0.2 - Writing nv_data backup to a timestamped folder in /sdcard/ProductCodeCheck/yyyyMMdd-HHmmSS

v0.3 - Added menu option for CSC selection menu, reboot and reboot into recovery.

Menu items requiring root have been marked red and are disabled.

v0.3.1 - Fixed the app icon so the corners are transparent instead of black. Looks better on your homescreen :-)

v0.4 - Added option for remounting the /system mountpoint as r/w (and vice versa)

v0.4.1 - Bug fixes

v0.4.2 - Bug fixes and error code reporting
[Galaxy S I9000 Themes and Apps] camporese:
dl i'll give it a try! tnx!
[Galaxy S I9000 Themes and Apps] SLX69:
Looks great, will try, thanks!
[Galaxy S I9000 Themes and Apps] HaTeNL:
Nice app :) Good to see that I still had XEN code and it also backed up the nv_data.bin and the .nv_data.bak file :D
[Galaxy S I9000 Themes and Apps] uiterlix:
Hi,

Just created version 0.3 with these new options:

- CSC selection menu

- reboot

- reboot into recovery

You can find the APK in the first post.
[Galaxy S I9000 Themes and Apps] bonehooch:
Thanks for the update! :)
[Galaxy S I9000 Themes and Apps] imb951:
Thank you for this! It's great!
[Galaxy S I9000 Themes and Apps] smurfgod:
Not quite sure if it's for the Captivate or not but I downloaded it..lol

Thanks
[Galaxy S I9000 Themes and Apps] NotBillable:
Great App. works fine on the SGS i9000m thanks!
[Galaxy S I9000 Themes and Apps] X-GoD:
I got it, but recovery and the other one is red, disabled. I have rooted my phone, so should they not be disabled?
[Galaxy S I9000 Themes and Apps] uiterlix:
Those options will only turn red when the app failed to gain root access. Did you allow the app to gain root though the superuser permissions ?
[Galaxy S I9000 Themes and Apps] X-GoD:
It never did the first time, but then i opened it up again and it aksed for permission, now all are green !!

thanks
[Galaxy S I9000 Themes and Apps] uiterlix:
Ok great!

Just did a minor update to fix the app icon. Now it has transparent corners so it looks better on your homescreen :-).
[Galaxy S I9000 Themes and Apps] zr0ko0l:
hello, would this work on the new samsung fascinate for verizon? i already have root access and i am wanting to try this great app. thanks
[Galaxy S I9000 Themes and Apps] oyko:
works on my SGS...nice apps
[Galaxy S I9000 Themes and Apps] Namiga:
Thanks for the app :)

BTW, and excuse the noob question.... for what is the option Check Product code ?

It writes a file nv_data ... for what is that file ?

Thanks in advance
[Galaxy S I9000 Themes and Apps] hacksome:
am too wondering - where is the option to see the Product Code using this App?!
[Galaxy S I9000 Themes and Apps] duke0102:
Great little app, thank you for sharing with us all
[Galaxy S I9000 Themes and Apps] Rawat:
Nice app :)
[Click General] prankster:
Hi!

Some day HTC-Sync (2033) could not find the phone (but it worked before!) so I uninstalled all HTC-software and drivers. Then I installed the HTC-Sync again but now the OS can not recognize the phone. I tried to install the drivers manually but it did not work too. When I try to select the driver manually, I always get the message 'No suitable driver found in this directory' or so... - 'Unknown Device' is all I can see in the device list.

I tried the same procedure on 3 computers running WinXP SP3, Win7 32bit and Win7 64bit - without success.

(an other android phone (t-mobile pulse) does not have problems with these PCs)

Does someone has an idea?

I also tried all drivers I could find in different forums (xda, modaco and some others), read hundreds of posts but nothing helped. I always used the original USB cable; the AV-software was inactive.

The phone is not rooted, it runs original the original HTC-firmware (Kernel 2.6.29-gf922713, Build 1.67.161.18).

please help... :-(
[Click General] sam_cocha:
If you are using "Advanced Task Killer" (or something like that) you have to make sure that "PC-synchronisation" is added to the list of apps wich will NOT be killed by this program. Otherwise the "PC-synchronisation" software on you phone will not launch when you connect your phone to the computer.

If it isn't listed, try adding it to the list and then reboot your phone, so "PC-synchronisation" will launch again.

Hope it helped!
[Click General] prankster:
no, I'm not using any task killer apps.
[Click General] prankster:
... I also have tried to use Ubuntu 10.4. The result was the same as on Windows-PC - no connection. The t-mobile pulse worked with Ubuntu fine.

Maybe the Tattoo is broken? or the USB cable? (I do not have another one).

Would a factory reset help? I do not want wipe the phone if it is unnecessary...

any idea?
[Click General] prankster:
ok, I've tried another USB-cable but it did not helped. The issue is still there and I always get the unknown device message...
[Click General] MPABKATA:
Can you try to uninnstall pc sync and after that clean windows registry with some program like CCleaner or another and then install PC sync again ?
[Click General] prankster:
I tried that already several times, it did not help.
[Click General] petar17:
Is there someone that has found the answer why PC won't load a Tattoo?

win 7, 64bit,...

Thanks
[Click General] SANSYF:
Maybe , because you've got a 64 bit system or if you use a custom rom Htc sync does work

checks if htc tattoo driver are installed correctly
[Click General] Shaumaaa:
Maybe factory reset

Maybe factory reset will help becouse that is the problem I had before when I tried to install recovery and those shi%&. Then my screen went dead so I had to unroot my phone and factory reset it. Surprisingly, after that my phone worked with laptop.

I can send you that htc sync.apk or pc syncronisation if I find it on ICS.

Which rom do you have?
[Click General] petar17:
Problem was with a cable.

My phone was not rooted, until now, but the problem which made my PC not loading a Tattoo was, believe it or not, CABLE...

Now everything is ok, and I enjoy my Tattoo with GB ROM...

Thanks to all, appreciate it!
[Desire Q&A, Help & Troubleshooting] chuxsta:
How can I find out what app is blocking data connection,

I did a wipe an install an had mobile data.

I then restored all apps n data an mobile data stopped again.

Apart from wiping an installing one app n data at a time is there any way of running tests or checks to see what's blocking it?
[Wildfire Android Development] ezzi:
any 1 with rooted downloaded the ora update yet and if so whats the benefit

or disadvantage as im unsure as to allow it
[Wildfire Android Development] adeadrat:
that ota is the same as the wildpuzzle rom is based on.. so why would ppl who are rooted update ota
[Droid Incredible Themes and Apps] bhazard451:
Link provided by Droid Life

4 Live wallpapers total

[Millenium Falcon] [Lightspeed] [R2D2] [Spaceslug]

http://www.megaupload.com/?d=NAQLZB3V

Boot Animation

http://www.megaupload.com/?d=JV637OZD
[Droid Incredible Themes and Apps] theguitarguy58:
Loving this

Thanks (:

Sent from DroidIncredible2
[Droid Incredible Themes and Apps] ramcharger1979:
Thank you!!
[Droid Incredible Themes and Apps] xray49er:
Does anyone have an audio file to go with the boot animation. Thanks in advance
[Droid Incredible Themes and Apps] iflip:
Screenshots?
[Droid Incredible Themes and Apps] TheSchma:
Both links aren't working for me. Can you get these hosted elsewhere/
[Droid Incredible Themes and Apps] toolfan2k4:
Yeah both links are dead, please help!:(
[Droid Incredible Themes and Apps] bhazard451:
Mydroidlife website has links to these as well. Static wallpapers were released too.
[Droid Incredible Themes and Apps] x1208x:
R2D2 Live Wallpaper

Here is the best/coolest one where you can control R2D2 on your screen!

To get him out, you have to shake your phone!

http://www.megaupload.com/?d=LDGYCHB7
[Droid Incredible Themes and Apps] grd069:
Dang to slow I missed it will someone who DL'd UL to another link
[Droid Incredible Themes and Apps] TNS201:
Heres another link

http://www.megaupload.com/?d=GACM5PGG
[Droid Incredible Themes and Apps] Zero0ftheArk:
another chance gone

i keep missing this
[Droid Incredible Themes and Apps] Bullhead00:
Can't get it. Can someone upload it again?
[Droid Incredible Themes and Apps] TNS201:
Ill just upload each individual apk to here. Thats just what the contents of the zip file are.

Most of them you shake your phone to interact with them.
[Droid Incredible Themes and Apps] Bullhead00:
Thanks man, you're awesome! If you ran for president, I would vote for you!
[Droid Incredible Themes and Apps] Stoney 666:
Splash I made for the star wars peeps...

Hit me up for the zip, can't post it right now cuz I'm posting from my phone.

___________________________________

Hit me up for custom splash screens and wallpapers... stoney 666
[Droid Incredible Themes and Apps] djembeman:
Anyone using CyanogenMod 6.0.0

Is anyone using CyanogenMod 6.0.0 and is able to set the live wallpapers??? I was able to on stock FRG22D and on Bugless Beast v0.5. I think it's a launcher conflict.

Motorola Droid 1, CyanogenMod 6.0.0, P3Droid LV 1GHz
[Droid Incredible Themes and Apps] art010606:
link doesnt work for the boot animation. anyone know where the boot anim is pref with audio?
[HD2 Android Q&A, Help & Troubleshooting and Genera] ground_sniper:
Alright, so this is a tricky one. I can download and install ALL apps from the marketplace, except for any relating to weather (mainly Weatherbug, but most others don't work either) I had Weatherbug prior to switching Android versions, so I was wondering if the old version could somehow be causing this.

As I said, I can install every other app I find on the marketplace, just not Weatherbug or any other app relating to weather. Which I find to be rather weird. Is there any way I can possibly "clean" my android without deleting everything in order to perhaps erase the old Weatherbug I used to have, assuming it's still there.

If there is a install-debug app or something, could I use that to diagnose the problem?

I've also tried installing the apk from email and it still doesn't install.
[Desire Q&A, Help & Troubleshooting] biker972:
How to play those files on windows 7. I tried to install some codecs, but no luck for me, I cannot play those files on my laptop, but I can play them regularly on my Desire.

Thnx.
[Desire Q&A, Help & Troubleshooting] jacobtc:
Download VLC Player, it plays everything! :D
[Desire Q&A, Help & Troubleshooting] Puenos:
Media Player also does.. Or Quicktime.. I guess divx would also?
[Hero CDMA Q&A, Help & Troubleshooting] ubnub82:
so i downloaded a 2.2 nightly and i dont have the android market and i cant sync gmail. plz help.
[Hero CDMA Q&A, Help & Troubleshooting] poashll:
You'll need to flash the google add-ons. I am assuming you are talking about CM6.
[Hero CDMA Q&A, Help & Troubleshooting] ubnub82:
o ok i will try it now
[Hero CDMA Q&A, Help & Troubleshooting] Original Android <3ers!:
God Yoshe. You didn't know you had to Flash GApps separately?!
[Streak 5 Accessories] yokuoh:
Hi

I've just come across this Otterbox Impact Case for the Streak...

http://accessories.us.dell.com/sna/products/Messenger/productdetail.aspx?c=us&l=en&cs=19&sku=A4150622#Overview

Looks bloody awesome!

Does anyone know where to get it from that will ship to the UK? (Dell US only ships to US or overseas military)

edit to add:

Here's the Otterbox web page with better pictures just in case you miss it further down the thread...

http://www.otterbox.com/dell-streak-cases/dell-streak-impact-series-case/
[Streak 5 Accessories] lufc:
Now that does look good but your link showed nothing so i have put this one up

http://accessories.us.dell.com/sna/...oductdetail.aspx?c=us&l=en&cs=19&sku=A4150622

Must be a problem with the links as mine will not show it
[Streak 5 Accessories] fards:
ooh that looks useful !
[Streak 5 Accessories] atiq:
yeah... that looks good, i would seriously consider buying this... i guess dell gonna slap on a inflated price just like their other accessories.

but i can't seem to find the price for it... ? or any purchase/order option.
[Streak 5 Accessories] atiq:
sorry.. i stand corrected. its actually for 19.99 USD. now thats great..

http://accessories.us.dell.com/sna/...oductdetail.aspx?c=us&l=en&cs=19&sku=A4150622
[Streak 5 Accessories] lufc:
Not on sale in the uk yet and just spoke to a rep from dell us and they would not ship to uk, Bummer !!:(
[Streak 5 Accessories] borijess:
Yes it looks ok but it looks from the picture that it adds alot of thickness. I am waiting on the amzer jellycase.
[Streak 5 Accessories] HansTWN:
If you really want it you can always use www.shipito.com (I have used them many times for restricted items) or a similar service. They charge USD 8.- per shipment and their shipping rates are very reasonable.
[Streak 5 Accessories] Troute:
It's not even available on the Otterbox site yet, hopefully once they ramp up production Amazon UK will carry it.
[Streak 5 Accessories] yokuoh:
Here is the official Otterbox page with better pictures...

http://www.otterbox.com/dell-streak-cases/dell-streak-impact-series-case/

I assume they'll ship to the UK.

Looks like it's going to be a good case for us over-protective Streakers!

:D
[Streak 5 Accessories] twe69:
Just checked on that case, one website said it's due out 13th September so it should be out soon. Although being 100% silicone I wouldn't want it to stick to my pockets and pick up dirt....
[Streak 5 Accessories] fards:
given the choice I think I'd rather get the otterbox one, the amzer looks more like it would stop minor cosmetic damage such as scratches rather than a knock.
[Streak 5 Accessories] Dogmann:
Hi all,

This looks great i bought the Case-Mate Tough Case for my Galaxy S and this looks very similar to it so i have now registered for an alert when it becomes available and think I'll get one as so far its one of the nicest and most practical looking cases I've seen for our Streaks as am currently using one of those Neoprene pouches off of E-Bay as a temporary solution..

Marc
[Streak 5 Accessories] Bri81:
With the 3-7 day shipping, Dell shows an estimated delivery date of 09/29/2010.
[Streak 5 Accessories] Tacoman667:
That is because estimated shipping times are 1 - 2 weeks.

I ordered one last night. :)
[Streak 5 Accessories] twe69:
I emailed them earlier to see when they become available to order from their site and if it will be available in the UK. Will post here if I get a response.