yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 Q&A, Help & Troubleshooting] aka_chrissy:
Galaxy S locks up

hi,

I recently sent my Galaxy S in for repairs - lagged and camera freezes when opened.

It was returned to me- with a report saying Software updated all issues resolved.

Now I have more problems. Phone turns it self off 5-6times a day. cannot connect to wifi or 3g- only samsung apps??

I find it odd that after sending it to get fixed it comes back with more problems. im not quite sure what to do? will sending it back make a difference?
[Galaxy S I9000 Q&A, Help & Troubleshooting] 1plus19:
This is seems like a very common problem with Samsung Galaxy S II.
[Galaxy S I9000 Q&A, Help & Troubleshooting] norexda:
I am having the same issue with my SGS i9000 (doesn't wake up from standby mode), did anyone figure out the real problem and a solution?
[Galaxy S I9000 Q&A, Help & Troubleshooting] TORNADO100:
Same here started shutting down randomly today

Galaxy 1 - all Standard

T-Mobile

Using 2.3.3 Firmware

Ram is running constant at 203 can't get it lower

Gonna reset everything
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
I quite honestly think this has everything to do the way the new Android Market handles things.

I never had a "can't wake from sleep" problem, EVER, until recently with this new Android market.

Now it happens sporatically every few days.

I'm doing a full on test now. To eliminate the possibilities of any apps out there.

I did a complete factory reset on the stock KG3 rom, including formatting the internal SD via the factory reset secret code.

I'm going to run it completely stock for a few days, with no added extra apps. Then I'm going to install apps 1 by 1 and wait a few days between installs to narrow down the issue.

If it happens on this bone stock version, I'm going to root and eliminate this new market and revert to old via the titanium backup procedure... if that works, then I think my hunch is right.
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
**Update**

Experienced another "unable to wake from sleep" this morning... phone felt slightly warm.

And this is with no applications installed other than WhatsApp.

So I'm almost 100% sure that its the new market 3.1.5 thats causing this... Maybe the way it checks for updates, or some other weird issue.

So I've done as described here:

http://xdaforums.com/showpost.php?p=16959137&postcount=2

to get market 2.3.6 back (the one I never had "unable to wake from sleep" problems with).

Lets see if that corrects the issue... only a few days will tell...

Strange though... I never had the problem with 3.1.4 or whichever one was directly before Android market 3.1.5. So something broke along the way.

I can't see it as being a hardware failure as many of us had this happen at generally the same time... Only thing different is this new market thing.

I'll report after a few days if I don't experience it again, or immediately if I do.

Crossing fingers.
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
One thing I've noticed since doing this:

With the newest market installed, if the phone was in standby mode, more often than not, it would not wake on the first click of the home button, it would take a second click. It didn't happen all the time, but quite frequently.

After installing the old market via the above procedure, it wakes very quickly, with one click 100% of the time.

Looks promising, but too early to call this a definitive fix.

I'll keep you posted.
[Galaxy S I9000 Q&A, Help & Troubleshooting] intex0075:
Hi,

I agree. I am facing the same problem as you. I am not a techie though.

My SGS frequently acts like dead and works like charm after rebooting. I am also removing all the apps one by one.....but no result so far.....
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
Well again, still early to make a definitive, but with the old market installed, the phone seems much more responsive and have not experienced any "unable to wake from sleep" incidents.

New market had a lot of bugs.. I'm thinking this is one of them.

I may have found the culprit, but will report back in a few days/1 week.
[Galaxy S I9000 Q&A, Help & Troubleshooting] intex0075:
Are you sure this not a hardware problem ???.

I am able to hear music (if i was running music prior to SGS dead condition)... Able to increase/decrease volume using volume keys.....hear message and incoming tones but not able to do anything..screen is black,,,,not able to navigate inside..

No need to remove battery just hold power button for some secs it reboots then everything is fine...

I am greatly confused
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
I'm positive it's not a hardware fault.

At least not in my case anyway.

2 days now with old market and no comatose condition
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bax5:
Hi guys,

I'm experiencing the same thing, where my screen won't wake up, or sometimes will just freeze while playing a game. Only way to fix is to hold power button. And like intex is saying, one time i had music on, (poweramp) and it was still playing but the screen wouldn't turn on. Like greeced, i started experiencing this when the new market updated. I thought it might have been my cutom rom just acting up, but now that i'm seeing other people having this issue it may not just be me. I'm going to try to "downgrade" my market to the older version.
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
The new market is either badly coded, or something within it conflicts with the coding of the rom.

It would usually happen to me at least once every couple of charge cycles... But hasn't since permanently reverting to the old market.

I like the bells and whistles of the new market, but as I only spend a very small amount of time within it, I like the peace of mind that my phone wakes up when I want it to, 100% more.
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
Oh and I have even installed every piece of software that I had previously back on my device and it still works. Only difference now is market 2.3.6.
[Galaxy S I9000 Q&A, Help & Troubleshooting] greeced:
Well, after 5 days of no "will not wake from sleep" occurrences, I'm going to say my issue has been resolved.

At least for me, market 3.1.5 had many issues, this being one of them.

Another notable one was that it refused to download large market apps saying I was out of space (45 mb).

The old market fixes both problems, is much faster on loading, downloading, and above all, I can now rely on my phone waking when I tell it to.

For me, it's case closed.
[Galaxy S I9000 Q&A, Help & Troubleshooting] shitaki:
Hi guys, this is has been happening to my girlfriend's Vibrant also, and she had market 3.1.5, but I upgraded to 3.2.0 (ICS), but it still did the comatose state? Is 2.3.6 the only market that doesn't make it go into comatose? Thank you
[Galaxy S I9000 Q&A, Help & Troubleshooting] marquinhosl:
My Samsung Galaxy S is crashing, restarting, shuting down automatically every time

Hi,

I have a Samsung Galaxy S gt-i9000. The phone came with the firmware version 2.3.3. However, I am having battery and crashing, hanging problems. The battery only lasts some hours (may be 8 hour) in the standby mode.

The phone normally restarts by itself autmatically. But it can also shutdown. It happens a lot of times in a day and it is getting me nuts.

I´ve updated the firmware to 2.3.5, but the problem persisted.

I am using a MicroSD of 16gb, but the problem also persists if I take it off the phone.

I´ve also tested removing the SIM card, and changing to the flight mode. The problem is not solved. Also, I live in Sao Paulo, where the strengh of the antenna is not bad.

Finally, I´ve tried using only the 850 MHz, but nothing.

Can somebody help me please?? Changing the phone is not an option for me because I bough the phone in US and now I am in the Brazil.

Thanks for all
[Galaxy S I9000 Q&A, Help & Troubleshooting] PMoto:
I guess it's my turn...

I have a GS II, only for a week.

Today, I found the phone turned OFF twice.

This is not an option for me.

I'll try everything posted here, and will feedback.

Extra the custom ROM, I installed a few app. The last thing I can remember, was instaled Facebook from Market. Could it be?

I'll be back.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Smallville85:
The problem continues...

Hi guys, well we are all struggling with the same persistant issue here, I saw something interesting with my galaxy s aka gt i9000. Get your phone to the home screen, while the screen is on tap with your finger on the middle back part of the phone... And magic! It switches off! I would realy like to hear if the same happens to you because if this is the case why the phone switches off then most of you must have it in your pockets when this happens. I know this is not a solution but hopefully it help with narrowing down the suggestions of software? I got the phone on standard FW 2.2.1 and have updated it to standard FW 2.3.6 and this still happens.
[Galaxy S I9000 Q&A, Help & Troubleshooting] PMoto:
I'm here again...

That remind's me...

I have something similar.

I found that if I twist the phone a little, with one finder on the up left corner doing some pressure, the phone turn off. I could do that 3 ou 4 times...

What I did was open the back, take the battery out, put it on again and make sure it was in the right position. That end for now the auto turn off...

Well, my feeling was that there could be some bad electric contact with the battery.

BTW, I try everything (software related) to solve this with no avail.

PMoto
[Galaxy S I9000 Q&A, Help & Troubleshooting] goncal:
GT-i9000 freezing when in Airplane Mode

I'm on GT-i9000 XXJVU 2.3.6 ValuePack with CWM Root and Recovery.

Thank you so much for providing this solution.

I've been nearly driven mad by this issue which always happened when I had switched Airplane Mode On and left the phone for about more than two hours, on wake up it would freeze, sometimes still responding to adb shell, sometimes not.

Eventually I had installed WakeMyAndroidPro and the problem seemed to happen only every 2 to 3 days but only by having WMAP turn the screen on every 29 minutes which seems a waste of battery, system resources, and screen IC drivers.

I uninstalled Market 3.1.5 last night, turned on Airplane Mode, turned it off this morning, had it switch from WiFi to 3G/E, ran TuneIn together with Navigation and AccuWeather and everything worked (tried rotating the phone around 10 times and the UI eventually restarted but only took it about 5mins) and so far so good!

It seems weird not that many people have encountered this issue. I suspect some might just put up with it or keep their SGS tucked away in the back of a drawer after upgrading / downgrading to other devices?
[Galaxy S I9000 Q&A, Help & Troubleshooting] goncal:
Hi again

I am now on xxjw4 and phone seems to run more smoothly but will still freeze when this combination happens:

TuneIn, Google Navigation, Facebook (inc notifications) all running, and at the moment of changing connection from wifi to gprs automatically (rather them 3g, seems to happen less often) phone will freeze, sometimes rebooting itself after about 20mins, sometimes not.

Uninstalled Play Services but don't seem to be able to use stock Market as it will often FC and also it will update itself even if I Disable Market Autoupdates in Titanium Backup.

Maybe I'm just trying to push my wee old Sammy G S1 too hard?
[Galaxy S I9000 Q&A, Help & Troubleshooting] tetakpatak:
[MENTION=3773252]goncal[/MENTION] You have revived a dead thread with your post, but the problem is indeed the same. Which kernel do you use with your ROM?

Older ROMs (2.2 and 2.3.x) have had often freezing issues (since ICS custom ROMs no more there). The i9000 has besides this only ca 360MB memory with its old stock ROMs.

Newer JB or KK custom ROMs can provide up to 408MB memory with Semaphore "s" kernel, or even 417MB with Mackay 0.609 kernel (works only with KitKat ROMs).
[Galaxy S I9000 Q&A, Help & Troubleshooting] goncal:
Kernel

Thank you for asking, I'm on 2.3.6 XXJW4.

This seems to happen after there has been a lot of activity on the device. E.g. if I have been using the phone switching from FB to WA to browser to TuneIn and so on really often through a day, the phone will go comatose at the end of the day, and will choose to do so when switching from WiFi to GPRS, or even just at any particular moment (it will choose to pass out when opening an app). However if I leave the phone in Airplane mode for a few (2, 3, 4) days, it will go to sleep and obediently wake up after two or three days and work properly.

I find this annoying as I'd like to be able to trust my device completely. I always worry it will pass out before waking me up in the morning so I seldom use it as an alarm clock (and if I do I use a backup clock just in case). I don't power off the phone unless I need to (ie when I know I won't be using it for days in a row)

goncal
[Galaxy S I9000 Q&A, Help & Troubleshooting] tetakpatak:
Do you mean freezing with "comatose"? Stock firmware is unfortunatelly known for that. Formatting /cache can temporarily help, but the problems will usually return. It also happens more often that it falls into the SOD.

Try to clean the memory as soon as you notice that the phone is getting choppy with Play Store app Clean Master (use older version, that works only as root). That might prevent reboots for phone is getting out of memory.

You could also try some faster and lighter ROMs. Just as an example two blasting fast possibilities are SauROM (2.3.6, TW based custom ROM) or Mackay CM9 2014 (4.0.4). None of those ROMs should get choppy, even not after longer time being in use.

You can create nandroid backup of your system first, then try the other ROMs out. Safer order would be SauROM first, and ICS after that. Backup your EFS folder before system change!

If you don't like, flash with Odin your JW4 back, flash same kernel you used to create nandroid backup and then restore the backup.

tetakpatalked from N7100
[Galaxy S I9000 Q&A, Help & Troubleshooting] goncal:
Thank you for your comments and your help tetakpatak. I definitely must try this at some stage. As it is I am too busy at the moment so I make do with restarting good old GT-i9000 about once a week! It still serves as a nice handset though, its satnav took over a work colleague's brand new but totally helpless Garmin. Cheers!
[Galaxy S I9000 Q&A, Help & Troubleshooting] gschier:
In my opinion I think it might just be a bad app. I've noticed that the phone doesn't turn it self off, but instead, the screen just stays black and doesnt turn back on. I believe this because if you hold down the power button for ten seconds it shuts off just like it's supposed to. This leads me to believe that either there are too many apps running and it freezes the OS, or Samsung's android modifications are causing mysterious bugs.

So therefor I do not think it's a hardware problem since the phone isn't actually turning off, but rather a fixable software problem.
[Galaxy S I9000 Q&A, Help & Troubleshooting] xZeDgEx:
Just got my Bell Galaxy S back from repair on Friday. It is now turning it self off also. It did not do this before and has happened twice now. :mad:

Not impressed.. Maybe all the hate towards Samsung and their quality is not so unwarranted.
[Galaxy S I9000 Q&A, Help & Troubleshooting] manuski:
Well my milestone seems to reboot itself lately as well. Im thinking possibly from multitasking as the day goes but I guess that's why three months later another smart phone is out dated...
[Galaxy S I9000 Q&A, Help & Troubleshooting] Nirvana388:
I think I have some more info on this problem, but it doesn't look good.

The phone is not shutting itself off, it is hard-locking. I've had it happen to me while my screen is on, it has just happened to most people while their screen is off, which it is most of the time. I've had it happen on stock firmware and now JH2 after flashing the other day (GPS is waaaayy better now though :) ).

It has locked up on me on the following events while my screen was on:

-Received SMS msg

-Made outgoing call, got friend's voicemail msg, phone locked

-launching a game

-ending the recording of a video

It has also happened many times while my screen was off. I know it is locking up and not just shutting down as I have to hold the power button for a while to restart it when it happens, you can't just press it quickly to power up like normal.

If it happens again I'm going to exchange it but I doubt that will fix it as my friend has one of a new production and his has the same problem. I did recall reading someone on this thread suggesting not using a live background. I've been trying that the last couple days and no lockups yet, has anyone else tried this, or have any further ideas?
[Galaxy S I9000 Q&A, Help & Troubleshooting] xZeDgEx:
I'll try with a static wallpaper and see how it goes. I really hope this is a software issue that will be fixed and not some hardware issue.
[Galaxy S I9000 Q&A, Help & Troubleshooting] gschier:
The problem with bugs like this is that it's almost impossible to find the source of the problem. I bet Samsung is trying and that's why the 2.2 firmware is delayed so much. Let's hope they can fix the issue fast!
[Galaxy S I9000 Q&A, Help & Troubleshooting] d7me:
ive been using static wallpaper since i bought my SGS one month ago ... and from that time i have problems :confused:
[Galaxy S I9000 Q&A, Help & Troubleshooting] MadWhips:
Mine regularly goes into coma mode too.

My phone does it as well.

As this is the third Galaxy S I've had (first one JG9 - no 3 button, second one - JH2/JM7 - Camera Hardware fail) I decided to not mess around with it for the first few weeks just to make sure there were no stock issues.

Phone was fine for the first week. But now I'm getting this freakish problem.

My phone has not been rooted, and has the stock JH2 firmware. Infact I barely have any apps on it. (I uninstalled most after the random shut-offs started.)

It is also evident it is freezing, as you can't just press the power button to turn it back on, you have to hold it down. On one occasion that didn't work either, and I had to remove the battery. On one occasion it froze completely with the screen turned on. I'm fairly sure what others have suggested is correct, that the phone is 'going into a coma' i.e. freezing _usually_ with the screen off, not turning itself off, which is good news in that it points to a software bug more than a hardware issue.

I'm also hoping Samsung sorts it out and provides a fix. In the meantime, having this phone feels a bit like taking care of a living pet. You have to 'pet it' every few minutes by turning the screen on to make sure it hasn't frozen. I notice when I do that it doesn't go into the Coma. But if I leave it alone for more than an hour.. the next time i pick it up I'm already thinking, "**** i'm sure its gone comatose again!" and about 50% of the time it has.

You know it's messed when you feel pleasantly surprised the times that your phone is still on after not touching it for a couple of hours.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Denizzje:
I have it too, though not much. It happens quite random and irregulary for me. What surprises me more is that this thread is already 7 pages long, filled with people who have this problem!! :mad:

I use my phone as an alarm and I am sure one day I will wake up at 12:00 instead of 07:00... it is not the first time I woke up, wanting to check the time on my phone and then have to get the battery out to make it start up again.
[Galaxy S I9000 Q&A, Help & Troubleshooting] slangza:
Mine restarts on its own, does not switch off.

Hoping that Froyo will fix our issues
[Galaxy S I9000 Q&A, Help & Troubleshooting] tameracingdriver:
Another one here having the problem. Happens rarely, but did it last night. I even heard the shutdown noise it makes as the phone was in my pocket. I was then unable to turn it back on without removing the battery.

No way would I rely on this phone for anything "mission critical". My confidence with it is pretty close to rock bottom.

Fwiw I'm on jm7 with voodoo beta 4.
[Galaxy S I9000 Q&A, Help & Troubleshooting] TheChancellor:
From now on, as people are speaking out on this issue... We should be letting people know what firmware we're using. It would at least be easier to figure out whether or not this is a hardware issue. If the firmware versions are consistent, then maybe we can feel a little bit better about Froyo fixing this thing.

I have a Bell Canada phone on Stock JH2 {The one with the 3 button combo fix}. I'm experiencing shut-downs at least twice a day.
[Galaxy S I9000 Q&A, Help & Troubleshooting] gwwaters:
I was on JG9 and experienced two "black screens" over a period of 1 month. Both happened in a basement where signal was on the edge.

Moved to JM8 and was getting black screens multiple times a day.

Moved back to JH2 and no black screens since installed 4 days ago.

I say "black screens" and NOT shutdowns because the phone is clearly running in my case. I just cannot wake it up. I believe it to be running as the standard power on sequence using the power key does not power the device on. A reset of device does work by holding the power key for about 10 seconds.
[Galaxy S I9000 Q&A, Help & Troubleshooting] d7me:
sometimes happened to me twice a week , sometimes twice a day (or in between)

and in home i have always full signal bars .. and still happened

my device : galaxy s GT-I9000 (offecially unlocked)

firmware version : 2.1-update1

baseband version : I9000XXJG1

kernel version : 2.6.29 (root@SE-S602 #2)

build number : ECLAIR.JPJF4

my device is rooted
[Galaxy S I9000 Q&A, Help & Troubleshooting] TheChancellor:
See that's so weird... JG9 gave me no problems, and JH2 is the one giving me at least 3 black screens a day.
[Galaxy S I9000 Q&A, Help & Troubleshooting] aGalaxySfan:
Another Bell Galaxy S user here. Got it on the first day and used JG9 firmware for a few weeks with no freezes, then updated to JH2 and have experienced the same freeze/coma issues as others described.
[Galaxy S I9000 Q&A, Help & Troubleshooting] MadWhips:
I have tried JG5 / JG9 / JM6 and now on my current phone it came stock with JH2 which I have not touched. I did not experience it on the other phones.

On this phone I get it 2-3 times per day. I have had it happen several times with the screen turned on while I was using it.

I have JH2, not rooted. For now (temporarily ! ) I'm using it as it came out of the box.

I also know it does NOT happen when I'm in airplane mode, as that's how I get it to stay on all night.

It also happens less often if I turn off the 'data refresh' via the power bar widget.

My guess is it happens while it's using the cellphone network.
[Galaxy S I9000 Q&A, Help & Troubleshooting] aofi:
Add another name to the list. I have to run it in airplane mode at work or it'll crash 7-10 times... very disappointed, Samsung used to be known for quality... that's changing fast!
[Galaxy S I9000 Q&A, Help & Troubleshooting] greendot1:
Mine was getting really bad over the weekend, basically freezing every time I wasn't looking at it, so I did a factory reset and reinstalled most of the same applications. It didn't seem to change so I did another reset and then didn't install any extra apps. I left out a weather widget and Latitude, and so far it has only frozen twice in about 3 days, both times while I was in my room, where my reception is inexplicably low.

I'm on Bell and my firmware is JH2 (stock). I'm still within 30 days, so I was thinking about exchanging it. I've heard some people say it didn't help, but has there been anyone here who's exchanged their phone and not had the problem reoccur?