yashsingh1/xdaforums huggingface dataset:
[EVO 4G Android Development] cj10488:
Tell them that they need to check your server side profile and reset it. There is no hard reset required. It was a quick 5min fix. Seems like you just have to get the right tech..

James
[EVO 4G Android Development] Droga:
^ I have the same issue, but it began when I started flashing king's kernels and the Ava Froyo ROM. Now I cant make or receive roaming calls at all. :(
[EVO 4G Android Development] JTNiggle:
That usually works, but like others have noticed, it depends on the tech you get.

I've had the problem a couple times, and it is NOT tied to any particular ROM/Kernal, just coincidence.

I've had the best luck asking for a higher level tech support right off. Sometimes they're nice and just go with it, and sometimes they insist that they can help, even when they can't.

Either way, the server profile reset is what is needed. The problem is on their end, not ours.
[EVO 4G Android Development] elas123:
Had the same problem. Called tech support and they took my phone off the network and put it back on, on their side and that fixed mine 10 minutes
[EVO 4G Android Development] Jetdr:
Not only did they fix the problem with the roaming I now have my PRI updated!!! What the tech guy did was assign me a new MSID and the I did a reset on the phone and BAM, PRI is now at 1.40. Also as a side note... I no longer get the voice mail icon running CM6. I did a nand backup of my CM6, before calling Sprint. Loaded Fresh 3.2 (I'm a donor). Told the guy what problems I was having with roaming. He scratch his head for a while and said let's try a new MSID. All went perfect after I booted. Had the PRI update so I nand restored my CM6 and all is good.
[EVO 4G Android Development] phobos512:
Tried to resolve this this morning and was told there is no guarantee that I'll be able to get calls or data while I'm roaming and to pound sand. Need a different tech I guess?
[EVO 4G Android Development] johncjenc:
I was told the same thing. Don't indicate to the tech that the error has to do w roaming, just say 'I keep getting this error wtf sprint'. They'll refresh the server profile and push it to your phone, that will fix the authentication error. Tech being lazy.
[EVO 4G Android Development] bigrob8181:
My wife and I were having the same issues including not being able to make calls or send txts while roaming. I had exhausted all other options so I decided to call sprint. The rep tried to tell me it was a tower outage and also that they don't support other towers. I was persistent and of course it worked! Just stand your ground. If you are on xda then you should have the answers to your problems at your fingers where the reps have no clue.

Swyped from my HTC Evo using XDA app.
[EVO 4G Android Development] phobos512:
Well, I'm still on the phone with Sprint, but the first rep had me walk through a number of steps that didn't fix the problem (duh), the second rep talked with me, then her supervisor, and was told that Sprint can't roam on Verizon's network! WTF, over?

EDIT

Spoke with the supervisor and was told unequivocally that Sprint phones will not now nor ever roam on Verizon. She offered to create me a CTMS ticket but told me it would be rejected out of hand, but that it'd give me the chance to speak with someone who is smarter than me (essentially - lol). I'm blown away at how hard it is to convince tech support agents that I know what I'm talking about.
[EVO 4G Android Development] drmacinyasha:
Bull sh*t. It's a well-known fact that Sprint and Verizon have a mutual roaming agreement, just like AT&T and the other GSM carriers in the world do. If they didn't, their coverage maps would look more like tiny crumbs spread over the continental US, and that's it.
[EVO 4G Android Development] phobos512:
Possible progress. I spoke with the CTMS support person and she had me on the phone for a while - they're going to "reprogram" my phone, this evening (since at my office my signal is squidgy). I'll report back...
[EVO 4G Android Development] firewalkwithme:
First you have to convince them some basic rules of the universe http://www.youtube.com/watch?v=Bt1w4iRNWLA
[EVO 4G Android Development] wirenut110:
I just called in and the lady who picked up immediately issued a new MSID. I wont know until tomorrow if it repaired this issue on my phone because Im not currently roaming.

PRI didn't get updated. boo
[EVO 4G Android Development] jonhern:
Read this thread after I called sprint. Had the same issue with roaming and getting asked for a CC if I tried to make a call while roaming, and I am still on the old PRI. Data keeps going to 1x as well, we got 4g last week and it fixed most of the issues of getting slow speeds or no data, but today my phone has decided it just wont connect to 4g, tried many restarts, only got to work for a few minutes. So decided to call sprint today, honestly thought since it was reception related and mainly at my house that they would just send an airvave(sp?), but they did the reprogram phone, but it was with the same MSID, when i hit commit changes it said nothing had changed and did not restart, so he said just turn off the phone and i will let you know when to turn it back on. When it turned back on it just stayed on device configuration for more than 15mins. So he said it was a problem with the phone so actually just sent me a new (refurb) phone to fix the issue. Now that I see the root method for 2.2 hopefully this problem will not return since i should have the new pri out of the box.
[EVO 4G Android Development] bluediablito:
since i don't roam at home (i use WiFi) i called sprint at work.

so the first time the normal rep refresh my phone and i was able to make calls...

until i tried to update my pri by doing ##786# (still no pri 1.4)

called the second time and they did the same thing re fresh my phone (pull out battery and turn it back on)

on the third time i ask to speak to tech rep and they told me that "lets try a few things and if it does not work we can transfer you to a tech. i told her i am tire of them just refreshing my phone and it only work for a few minutes. she said ok then ill transfer you to a tech.

on to a tech

i explain my roaming problem and the tech check the antenna and told me that it may be that the antenna near me need maintenance and he will put it in the notes and i should be back to normal withing a few days........

i told him impossible, my brother brother is next to me and his phone works perfectly...."oh so lets try something new"

press this on your phone ##722564# and enter edit mode and change your msid # to this XXX

reboot and lets update your profile and prl .......sir everything looks good from our end please call back if anything.

phone works on Verizon now but no prl..... i also tried the ##786# to see if it goes back to the same problem but no it works

all they did was change my msid...............
[EVO 4G Android Development] david_ag:
I specifically asked for an MSID channge, and got it... But my phone still doesnt work while roaming :(.... Anyone have any ideas???
[EVO 4G Android Development] phobos512:
IT'S ALIVE!!!

Ok, here's my update. So the other evening we reset my phone, did a new hands-free activation, and was still messed up. I didn't have an opportunity to get back with them yesterday as I had arranged (all day meeting I had forgotten about) so I texted the support people back this morning with a good time to call and they did. The woman I spoke to asked me for a location where the problem occurred, so I told her the address of a coffee shop up in the mountains where I'd had the roaming problem over the weekend. She told me that in order to get the ticket over to the roaming department, it had to have an address attached to it that was not within Sprint coverage, which the coffee shop was not, so we were good. She closed my original ticket and gave me a new ticket number, and also had me give her my Home SID/NID #1 as can be read out from the ##3282# "Advanced" submenu.

About an hour later I received a call from someone in ticket support again who explained that they had made a change (didn't elaborate, unfortunately) on the backend and needed my phone to accept the change, which involved pulling the battery and having it sit for a minute (and she actually timed this on her end - she had me tell her when I took the battery out so she could time it). After I put the battery back in she told me that when I have an opportunity to go back to that location to text them back in reply to the text she was sending me (which arrived moments later) with the result.

I flashed back to CM6.0.0 (have been playing with Baked Snack 1.7) so that I could use the forced roaming setting, and gave it a shot, and sure enough, I am now able to place calls and do data (albeit at 1xRTT but I knew that) while I am roaming.

What a process, so glad it's fixed now.
[EVO 4G Android Development] SolsticeZero:
I managed to find a fix for this. If someone else wants to try it out to confirm, that would be awesome.

In your phone, type ##******# (Replace ****** with your MSL. If you don't have your MSL, there are a ton of threads on how to get it). Go to "Edit Mode." Change "Mobile Directory Number(MDN) from the number listed to your 10 digit cell number. Hit Menu and then hit Commit Modifications. Your phone will reboot and this should fix it.

EDIT: I notice above it's said this didn't work all the way for him, but it seems to have worked perfect for me.
[EVO 4G Android Development] muncheroo:
i tried calling a bunch of times. they keep wanting to send me a new phone... i finally gave in and took the new phone...
[EVO 4G Android Development] Hot_Hands:
Had this problem as well. I called Sprint this evening and the tech repushed my information to the network. I rebooted and roaming worked like a charm again.

Prior to this I had updated my PRI to 1.40 as well as updated my PRL to 60670, updated my network profile, and did a couple factory resets to no avail.
[EVO 4G Android Development] dsh897:
Has anyone tried this method??
[EVO 4G Android Development] firsttimer44:
why not specifically ask them to repush your phone to the network? Will they be offended if you do that? That seems like the simple fix for most people. No need in sitting through Sprint's bull sh**.
[EVO 4G Android Development] notasimpleway:
I just called and the lady was like, "Are you sure it isn't just a phone wipe you need?" I told her no that I needed my profile reset on the server side. She sighed.

Sent from my iPhone with the bigger Gee Bees.
[EVO 4G Android Development] bluediablito:
so after fixing the problem i flash back to cm6 6.0.0 and everything was fine..... after a few days of flashing nightly something went wrong and the same problem happen so i flash to a stock call sprint told them the same problem and ask for a msid change. since then i have 2 weeks without any problem and still on stock.

my pri is still at 1.3

(could it be that all our problem is because of the 1.3 pri?)
[EVO 4G Android Development] bwtl1000r:
Called and told them I couldn't make calls when roaming on verizon. They repushed my cell info and it worked immediately.
[EVO 4G Android Development] d0cx:
I'm having a similar/related issue. I'm from Puerto Rico... and before getting my EVO 4G, I was able to make roaming phone calls. Recently, I noticed that whenever I made a roaming call, there's this recorded message I get that says "message F10 ...". Weird enough, I tried to see if I had 3G access while on roaming, and I was able to browse the web while on roaming. So... unable to make/receive calls... but 3G data works? I'm calling Sprint to see if they can fix that.
[EVO 4G Android Development] wfrandy:
This worked for me. It took 10 minutes of talking to the tech support woman to convince her to reset my profile, and 2 minutes to actually do the reset, and it is working fine now. All I can say is, if you are persistent with the tech person, they will eventually do it. Was hard for me at one point to keep from cracking up when I told her that I was reading the internet and I read her the op of this thread. Didn't tell her what forum I was reading, but it was what finally convinced her to give it a try.:D

By the way, purchased Roam controller app from the market so that I could force roaming to check it out. Very handy app if you are in an area like I am that has good enough Sprint coverage that your phone never roams. I never new I had this problem until going out of town on vacation last weekend and got the Verizon message when I tried to make a call.
[EVO 4G Android Development] d0cx:
after many hours trying to figure out why roaming wasn't working in Puerto Rico, i discovered that Sprint's current CDMA roaming provider here is Centennial, which was bought by AT&T. in the merging process, they seem to have deactivated Sprint's roaming access thus making every Sprint customer unable to roam for voice communications. data still works though. seems like everyone in Puerto Rico will wait a long time for voice roaming to function again.
[EVO 4G Android Development] david_ag:
Update: Last week tried calling, they reseted my MSID and it didn't fix it. (They offered a replacement phone and I said no thanks) Today I tried again after reading some more posts here, and asked for my profile to be reprovisioned, or my phone info refreshened in the network. Got transfer to another representative (seem like they were from India). This guy tried to replace my MSID and I played through. When that didn't fix it, he trasfered me to a woman who definintely was american.

I explained the problem all over again and she inmediately asked me to pull out the battery. She refreshened my profile. After booting up, the problem was still there. But she told me that the system was showing on her side that I needed the software update. I replied that I had already done it, that it was weird that the system showed I hadn't. I read to her the software version. (3.26.651.6 even though I am running fresh with the new 3.28). She then told me to pull out the battery again. to re-refresh my info in the network. When the phone rebooted VOILAA at last, my roam worked again!!

I asked her specifically, what did you do different the second time? She told me that the secondf time after refreshing my profile, the system is now showing that I did have the latest update. She said something like "I must have pushed it to the phone" but probably what she did was change in the system that I DO have the update.

So, for anyone who is still on this problem and can't figure any of the other solutions here, ask if the system is showing you are on the old software or on the new software because that was the only thing that fixed it for me.
[EVO 4G Android Development] david_ag:
That sucks big time!! Sprint took a huge step forward in Puerto Rico when they allowed unlimited roaming throughout the island. Now is back to the dark ages when Sprint had limited coverage.
[EVO 4G Android Development] sf103100:
this worked thank you
[EVO 4G Android Development] ycats:
Sunday evening I visited some relatives, was in roaming almost the entire time.........couldn't make a call or get on the internet. Finally I called Sprint this morning, they had to give me a new MSID number, reset the phone. So far it's working but need to get into a roaming area to test for sure.
[EVO 4G Android Development] spike095:
Can someone help me figure out the magic keywords to say? Somewhere between trying to get PRI 1.40 and flashing CM6 final I lost the ability to roam -- I've called Sprint at least 6 times over the past week to try and get this fixed. They've suggested everything from ##786# hard reset, ##3282# to change my sprintpcs.com username, giving me a new MSID and the usual update profile/prl stuff.

I downloaded Roam Control just so I could be roaming while on the phone with them -- they keep telling me stuff like "it's VZW's problem" and "that's all I can think of at the moment".
[EVO 4G Android Development] leeh41:
I called today, and the tech on the phone reset my profile. Everyworks now. He did tell me all these disclaimers, "we dont guarentee roaming services" "i'll do it, but i cant guarentee it will fix the problem... etc" but it did work, and all is well.
[EVO 4G Android Development] luckylui:
Damn and Im going to pr for vacation :( oh wells ill b on the slow boat for lil bit again lol.. Thanx for lettn me kno pimp

Sent from my phone... I think useing Tapatalk?
[EVO 4G Android Development] KrayzieVanh:
Alright. Got my phone FIXED! I called that line and a guy picked up, no waiting at all. It actually suprised me. I told him I had trouble roaming and gave him the authentication error that I get every time. He then asked for my address. After a few minutes he said that it was a software issue and I will have to reset my phone. I said hold up. I'm reading online about people that got their phone fixed by reseting the phone profile. He said that he didn't know what that meant. I then said how about checking the server side profile and reseting it. He still didn't know what that meant. I was like hmmm... I then said you guys do something over there that involves the user turning off the phone and pulling the battery. He said Oh, OK. I said can we try that. He said OK. Tell me when you take the battery out. I did. He did his thing and told me to turn my phone on. Dialed a number and it worked!!! He sounded suprised that it worked. Took about 10 minutes! Thanks everyone for the help!!!

I did notice that my PRL dropped to 60662. I ran the update and got 60670 - roaming still worked. My PRI is still 1.34, didn't update to 1.40 when I ran the update. Oh well!

Good luck everyone else!!!
[EVO 4G Android Development] python2121:
Got a very nice customer support rep who instantly suggested pulling the battery and "pushing an update to the towers." I will report back when I go into roam if it is fixed or not.
[EVO 4G Android Development] d0cx:
seems like roaming is back in Puerto Rico. i tested earlier after i flashed the latest radio and i was able to make and receive calls successfully. :)
[EVO 4G Android Development] ailima:
My MDN was already correct. Still have the problem "authenticating".
[EVO 4G Android Development] dteze88:
The reps are full of ish. All it took was an experienced tech to refresh my profile and push my information back to the network and bam, roaming works again. Don't give up, it has absolutely nothing to do with your phone, it's on Sprints end. :) Don't let them send you another phone if yours is mint like mine. I talked to like 10 reps before I got one that took care of it in 5 minutes.
[EVO 4G Android Development] ProcessorHog:
Happened to me 4 times when I tried to get the 1.40 PRI. Verizon kept kicking me off each time I tried. First time I called, I spent more than an hour while the lady did different things including giving me a new msid. It didn't work. The second time I used online chat, the rep fixed it in 5 minutes. Every time since then I tried online chat and every single time the chat rep fixed the issue in 5 minutes. They seem to be more knowledgeable. If anyone has trouble getting a rep on the phone to understand or agree that you have a problem, try online chat. That may work better for you.
[EVO 4G Android Development] Droga:
Sorry to bump this, but in my part of the island (northwest) I am still able to roam and make voice calls..... I had the same roaming issue but a Sprint agent fixed it, and for now, I can still roam on my side of the island..... it would suck if ATT ends the roaming agreement of Sprint on the Centennial towers.....

.... Ive also heard about 4G testing in PR, but I REALLY doubt it... does anyone else heard anything on that front?
[EVO 4G Android Development] BigBallin:
goin to try this
[EVO 4G Android Development] jcantol:
this is weird i have not seen such an issue working at sprint or with my evo however its not rooted cant tell if thats the problem or not, but i think what there doing is a data refresh, something we have to have done all the time on blackberries because something is getting hung up in the system and its basically like pulling your battery but on your actual service to the phone

any one have this problem in minnesota?

so all in all to keep your time on the phone with sprint down you can try asking for a data refresh so speed it up

o and no store can do the data refresh piece as i think was commented on alread
[EVO 4G Android Development] Baffles:
Strange, I was having this problem as well, I was just too lazy to call Sprint. During the airave outage last night, my phone ended up roaming on verizon. I received a text, and had to do a double take at that triangle. I then made a test phone call, and it was cutting in and out bad (as is expected at my house, hence the airave), but it did work. I confirmed I was indeed roaming on verizon by dialing #8899, and I got to sprint customer service (dialing #8899 on Sprint, at least in my area, gets you an error message).
[EVO 4G Android Development] tseidel:
I have this same issue every time i RTN reset my phone (factory reset also clears programing) but i no exactly what to do call care and the them you need a

CHLR refresh and them to RELOAD YOUR ESN ON THE HOME NETWORK

BAM fixed they will prob beat around the bush alittle about reloading your esn but thats the only way i found to fix it
[EVO 4G Android Development] cyberone3:
i just posted this in another thread

but

may not be related but i had the same issue verizon can't authicate till i loaded the wired tether hack then all of a sudden roaming works.

might be worth a shot
[EVO 4G Android Development] dynamicpda:
I was having Verizon authentication problems too which persisted despite having the latest PRL and PRI and my efforts to update them manually in settings. And I pull my battery all the time to change spares.

Today I called to request a HLR refresh and ESN push, when she asked me to do the battery pull and manual PRL update. To humor her, I did. Low and behold, it worked!

I don't know if it was the procedure itself or something she did while I was on the phone.
[Vibrant Q&A, Help & Troubleshooting] slinky1914:
OK guys just got my vibrant, yay. But everything has a blue tint to it. Even things that I know are white have a blue tint. Anyone else have the effect and can I stop it. Thanks.
[Vibrant Q&A, Help & Troubleshooting] iamtimmah:
Honestly i dont notice the blue tint. Maybe its because Im parrially colorblind lol.
[Vibrant Q&A, Help & Troubleshooting] slinky1914:
Even the home page to Google has a little blue in it. I'm going to compare this phone to a phone in a tmo tomorrow.
[Vibrant Q&A, Help & Troubleshooting] hockeyrcks9901:
It's a product of the amoled technology. The blue in the pixels wears out at a much faster rate than the others so they add extra blue as a way to counter act that. It should go away with time.

Typos and other gibberish courtesy of Swype
[Vibrant Q&A, Help & Troubleshooting] d_bot:
+1

Search the forums here, you will find an entire thread about it.
[Vibrant Q&A, Help & Troubleshooting] 18.4009:
When I got mine it had a blue hue to it.. after a few weeks it was gone and the screen is perfect!
[Vibrant Q&A, Help & Troubleshooting] slinky1914:
Oh good I thought I had a defective phone at first. Good to know. Thanks guys.
[Captivate Q&A, Help & Troubleshooting] droid911:
Please delete this, as i post wrong section
[Desire Themes and Apps] nepaholic:
Hi all

I switched before a week ago from my iPhone to HTC desire and I look since this for a app like Sleep cycle.

I had this on my IPhone and really loved it.

Can someone help me?

Cheers

Jens

Sent from my HTC Desire
[Desire Themes and Apps] uuzi:
I think you're looking for something like Smart Alarm. A google search for "sleep circle android" would have done the trick...

:)
[Desire Themes and Apps] nepaholic:
Haha yes sometimes Google make the life easier ;) just thought about to ask because this app didnt had the best reviews.

Jens

Sent from my HTC Desire
[Desire Themes and Apps] albino71:
Gentle Alarm is a nice alarm clock app with a sleep cycle function.