yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 Q&A, Help & Troubleshooting] digi-geek:
It would not let me select 850 until I had 900 selected. Weird, eh? It would simply respond "...menu item does not exist..."

I've been looking for some logging apps to track the signal strength. Found lots that will show you the info - but nothing for 3G/HSDPA logging. Anyone know of something?

Might be getting close to returning the SGS and going to a Legend or something. Whats the sense of having an expensive data plan if you can't use data? I'm very angry with Samsung lately. Recently bought a nice wireless laser printer that goes to sleep and won't wake up. Going to return that too. Haven't heard anything from Samsung Tech support in over a week either. Nice customer service.
[Galaxy S I9000 Q&A, Help & Troubleshooting] pointfive:
I had this problems my stock Galaxy the day I got it from the store here in Germany. On the way home on the train it borked, black screen no response.

Next day coming back from work it happened again, in almost exactly the same spot. Then at other random points in the city, same place on more than one occasion, black screen, no response or the phone would reset itself. I got pretty annoyed at this and the terrible lag running eclair so I rooted and went to froyo i9000xxxjpc.

Then borking stopped completely. No crashes or black screens. Instead at exactly the points on my journey home where the phone would always crash i noticed the 'open wireless network' icon that had never shown up before. I'm figuring mine was crashing because I was surfing on the train and the phone was trying to either connect or switch to an open wifi network.

Anyone else notice something similar?
[Galaxy S I9000 Q&A, Help & Troubleshooting] JJNutty:
Here it comes!!! Let's hope this fixes it:

The JI6 FOTA update has been released for Vibrant owners. Please watch for a notification from T-Mobile to let you know it's ready for installation, as it will be rolled out to your phones in segments. We appreciate your patience in receiving this update.
[Galaxy S I9000 Q&A, Help & Troubleshooting] AllGamer:
that doesn't apply to Bell

as it's the I9000M and not a vibrant
[Galaxy S I9000 Q&A, Help & Troubleshooting] JJNutty:
I know but if T-Mobile are getting theirs, ours shouldn't be far behind.

Also, just looking at the box my SGS came in. It says Samsung Galaxy S Vibrant.
[Galaxy S I9000 Q&A, Help & Troubleshooting] nailerr:
The update may of helped, but by now if it was wifi someone would of noticed. My WiFi is usually off when I am not using the phone at home.
[Galaxy S I9000 Q&A, Help & Troubleshooting] AllGamer:
it was a horrible choice of names, the phone is nothing close to a vibrant
[Galaxy S I9000 Q&A, Help & Troubleshooting] border43:
Yes, Bell did a terrible job of selecting a name for this phone. They never should have called it a Vibrant, as its not actually a Vibrant. And it is very confusing to others.

If you look at the model number, our phone is an I9000 - just a samsung galaxy S. Nothing else.

The "official" vibrant have a different model number. And that T-Mobile OTA update will not come for our SGS's at all, as they are completely different phones.
[Galaxy S I9000 Q&A, Help & Troubleshooting] digi-geek:
Just a quick update. My wife took her phone back to Bell. After some explaining, they gave her a new phone AND a new SIM.

So far, not a single freeze or coma. I also noticed much less toggling between 3G and H. It still does, but much less frequently. And it usually stays on H. This is now similar to my Hero.

The ironic thing is that it is the same kernel as her old phone. I will post more version info if I can ever get a chance to use it now!

It has been running for a day and a half.
[Galaxy S I9000 Q&A, Help & Troubleshooting] AllGamer:
good to know, very interesting.

wonder what is at fault the SIM card or the phone

LOL :p
[Galaxy S I9000 Q&A, Help & Troubleshooting] nailerr:
Having a new SGS and SIM fixed nothing for me, so its either newer hardware perhaps or some of us have uncanny bad luck.
[Galaxy S I9000 Q&A, Help & Troubleshooting] adeel_9298:
Something wrong with Kernel

I got frustrated with this issue and upgraded to latest froyo firmware (Beta) (xxJPK).

It is amazing and runs so much better than 2.1. Nothing seems to be broken and no more comma issues.

Up and running since 2 days, everything seems better and is really fast. Browser also supports flash. Really happy to upgrade.

This also means that it is a soft issue, which can be easily fixed by a patch or something.
[Galaxy S I9000 Q&A, Help & Troubleshooting] stickfinger:
Mine has turned off twice in the last few days. I've had it for over a month now and the problem only just started. I have noticed that each time its gone off it was running on another (non-official) battery. I'll be keeping my eye on it to see if the problem only shows while on that battery.

As for the flicking between bands, mine too goes from 3 to H very often but it doesn't seem to bring the 'switch off' problem to me. Ive also had no signal and still no switch off.

My SGS also has the data drop out problem (which is apparently well known on this firmware) and i do occasionally have to close the data connection and restart it, if that doesn't work i reboot the phone but so far the phone has not switched off/coma'd during these cut outs
[Galaxy S I9000 Q&A, Help & Troubleshooting] dmulligan:
I upgraded to JPK about 1.5 weeks ago as I mentioned previously. I've still had no comas but I still get my radio shutting off very regularly. I've discovered that despite there being no aeroplane icon on the status bar Flight Mode appears enabled under wireless and network settings. This has been consistent over the past two days since I first noticed this. Long pressing the power button and enabling (sic) flight mode our disabling flight mode from the settings screen turns the radio back on. Wifi can remain connected when this happens which shows that my phone is not truly in flight mode.
[Galaxy S I9000 Q&A, Help & Troubleshooting] adeel_9298:
Never Happened with me ....

Never happened with me .... 1 week up and running on xxJPK
[Galaxy S I9000 Q&A, Help & Troubleshooting] digi-geek:
Frick. Another coma. This time in a known area of low/no data signal. Cell signal was fine. We did not shut APN off as a test. Well, now we know the answer. Whatever is different with this new phone/SIM --- at least its a bit more stable. Still comas in low WCDMA areas though.

Fingers crossed for the official 2.2 (don't want to root).
[Galaxy S I9000 Q&A, Help & Troubleshooting] lars_stecken:
Changing SIM card doesn't help

After contacting Samsung support without much hope for an answer at all, I did get the "helpful" reply to reset my phone and try a different SIM.

Well, I did my duty, invested 15 € in a new SIM and wiped my data - big surprise, the problem persists. Still I am getting my comas.

I wonder what the support recommends as next step... I'll keep you posted.

It seems to be clear that Froyo might solve the problem, but the support guy gave me "the 4th quarter of this year" as a release date. A bit fuzzy, I'd say...
[Galaxy S I9000 Q&A, Help & Troubleshooting] pourrite:
I'm unfortunately experiencing the same issue with my unlocked less-than-a-month-old french-virgin-mobile galaxy s.

All has started yesterday when I changed the sim card. I put in my old sim card to check if someone had called me, and everything was ok. But when I put back my new sim card, my phone was locked in loop-freeze/reboot :(

After 10 minuts and probably 5 reboots, I disabled Beautiful Widget and Advanced Task Killer, and then my phone stops rebooting. But the issue goes on now and then and I dont know what to do.

I cant read all your posts guys, so :

- Has someone tried to make a factory reset and remove all data on SD card ?

- Has someone managed to resolve this issue ?

- Has someone noticed a common feature between all of us having this problem ?

I'm afraid to see how huge this thread is...

Virgin Mobile (France)

PDA : I9000POJM1

PHONE : I9000XXJM2

CSC : I9000XEFJM2

Non rooted, no lagfix, no 3-buttons work and unlocked
[Galaxy S I9000 Q&A, Help & Troubleshooting] bertpaho:
ATT Galaxy S Turns off by itself

I purchased on august 30th and it keeps on turning off. About 2 weeks ago I loaded an update from ATT. Is there any other update coming out to solve this issue?? Regards
[Galaxy S I9000 Q&A, Help & Troubleshooting] pourrite:
I'm still crossing my fingers, but no more freeze for a couple of hours now. Still waiting to see if this is actually working, in any case this is what I have done. Caution : this might not be exactly the same path as my phone language is not English.

1)Parameters > Wireless and Network > Mobile Network > Network Provider > Auto selection

2)Parameters > Wireless and Network > Mobile Network > APN

Menu click > Restore from default

I have also uninstalled a bunch of apps, but I dont think this is important.

Wait and see
[Galaxy S I9000 Q&A, Help & Troubleshooting] bertpaho:
ATT Galaxy Turns off by itself

I tried the phone without a SIM card. Also I turned off WIFI and Background Data. So far it has not gone comma or turned off by itself. Perhaps a prompt and effective solution from Samsung and ATT will help us to continue using this phone. Any way this is not the purpose to purchase the phone.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Vertumus:
Only what we come up until now is that APN off solves the issue...
[Galaxy S I9000 Q&A, Help & Troubleshooting] border43:
So Bell Mobility is supposedly coming out with a Desire HD or something from HTC soon running 2.2, and its rumored to be priced at $499 no contract, the same as the SGS.

I am really regretting this phone right now. I should have waited, and gotten an HTC Desire. I am never recommending Samsung to anyone ever again. Im through with them. I can not live with a phone that does not function like a phone. Its absolutely insane.
[Galaxy S I9000 Q&A, Help & Troubleshooting] nailerr:
I am i the Netherlands for a few days, letting 3G/EDGE run on automatic. I think it is stable here but I can't be too sure as I have to watch my roaming charges. It could become an expensive test.
[Galaxy S I9000 Q&A, Help & Troubleshooting] bestbeancounter:
It's the Desire Z.. the instant I read it on the Android blogs I did a comparison with the HTC Desire. There's not too many differences between the 2 (the Desire runs at 1GHZ, the Z runs at 800 MHZ), but other than that.. it's pretty much the same phone.

But this time I'm going to wait a few weeks after it releases to see if there are any issues.
[Galaxy S I9000 Q&A, Help & Troubleshooting] digi-geek:
Just another quick update. The new phone/SIM combo now WORKS in the previous coma zone. What is up with that?? :eek:

Not all good though --- some new issues have popped up with lag on all screens after hitting the BACK button. Also texting hangs occasionally. Rebooting seems to fix both glitches. I thought the "lag" issue was dealt with in the latest firmware???? Ugh, the SGS has so much to offer. Is it worth the glitches? Can we hold out long enough to get 2.2? :rolleyes: That is, of course, assuming we can get Kies working on one of our computers. Ugh.... :mad:
[Galaxy S I9000 Q&A, Help & Troubleshooting] border43:
Samsung seems to be using most of there resources to create new ****ty phones so that there are about 15 different variants to the SGS, rather than spending the time to fix existing problems with existing phones. Which is BS really, because this phone is not old!! I can see them not supporting it if it was 2 years old. Hell, even a year old. But not 2 months old. That is the worst customer support I have ever seen.

I cant believe that the 2.2 release date keeps getting pushed back. It was supposed to be out in SEPTEMBER!!! Now its sometime in Q4 this year? Yeah right. They have changed the date 3 times already now. If you actually believe the fourth time frame, your an idiot. Chances are (from past experiance) that they will just push it back again. It wont surprise me if it takes a REALLY long time for Froyo to come out. Probably after ginger bread does, as that is suppossedly going to revealed soon enough. Which is even sadder.

HOW AM I SUPPOSED TO LIVE WITH A PHONE THAT DOES NOT FUNCTION SAMSUNG??? FUUUUUUUUU----
[Galaxy S I9000 Q&A, Help & Troubleshooting] border43:
And Froyo is not even the problem here. But I do not believe that there will be a fix for this coma issue. I think that I am probably going to have to live with a phone that does not stay on for more than an hour at a time until froyo comes out. I doubt they will fix this on its own. Its more important for them to roll out 2.2 which will affect all SGS owners, that to help the small percentage that have phones that do not stay on.

That is why im *****ing about froyo just to clarify.
[Galaxy S I9000 Q&A, Help & Troubleshooting] striker456:
So, I have had good luck using the service menu trick by selecting 850/1900. No problems since then.
[Galaxy S I9000 Q&A, Help & Troubleshooting] androidfury:
My Bell Vibrant was shutting down 10-20 times a day at work the first 2 weeks I had it due to lack of signal. I tried removing/adding apps with no luck. As of last Tuesday it has not had a single issue. There are only a few things I've have done that stand out (besides messing with a bunch of apps) They are:

1. Rooted

2. using GPS fix I found on this forum (msmode)

3. Using a proper power adapter, rather then the USB one that came with the phone

Not sure how any of those things could solve the issue, but who knows.

My preferred network is GSM/CDMA auto (PRL)
[Galaxy S I9000 Q&A, Help & Troubleshooting] bmattb:
Disappointed with a great phone

I would like to add my voice to the ranks of those experiencing this "coma" isssue with my Galaxy S. After reading through all this thread's posts it's become obvious that the issue can't be resolved by simply returning my four day old phone to Bell. If this issue isn't resolved soon though I guess I will have no other choice, as a phone that becomes a brick until you hard reboot is useless. I've only had it happen three times so far, but very frustrating. I should also mention that I'm in Toronto.

Thanks to all of you for detailing and documenting this issue, it will make it easier to force Bell to give me another phone before my 60 days run out if it's not resolved.
[Galaxy S I9000 Q&A, Help & Troubleshooting] ickyboo:
Install nobar
[Galaxy S I9000 Q&A, Help & Troubleshooting] Vertumus:
You think it would solve the problem?
[Galaxy S I9000 Q&A, Help & Troubleshooting] Valeo:
The application being referred to here is actually called NoBars. All it does is enable airplane mode in low-signal conditions so, no, this will not help if your SGS turns itself off/crashes and the power button stops responding, requiring one to pop the battery out (i.e. perform a hard reset).

This is a hardware/software fault. Having an app like this running in the background is not going to fix that.
[Galaxy S I9000 Q&A, Help & Troubleshooting] PatcheZ:
yup, has happened to me as well...

not sure about the reception thing tho.
[Galaxy S I9000 Q&A, Help & Troubleshooting] d3a:
happened twice to me on my bell i9000m. Had the phone for 1 month now...
[Galaxy S I9000 Q&A, Help & Troubleshooting] Fatherboard:
I'm happy to see that my advice worked.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Singhman:
Thank you for your advice! Appreciate it!
[Galaxy S I9000 Q&A, Help & Troubleshooting] Vertumus:
Again it just turn off this morning. I noticed that he turns it self off when I am in area without or week signal. Cmon....
[Galaxy S I9000 Q&A, Help & Troubleshooting] nailerr:
Hm, finally other people seeing this error. I've been trying to work it out for a while now. Short of buying a new SIM I think it is actually somehow connected to location services because mine would go off in these situations:

Ride to work or home on bike, 20 minutes each direction it was always off at the other end

Left on beside table overnight would often be off, I find the connection to different cellular antennas depends on the weather here or something similar.

In almost every situation the phone would have been in sleep (not in active use) when it happened.

I use Google Latitude with some friends and also have the location by network enabled. Network location requires you to accept Google periodically collecting info even if no other app on your phone is doing so. I had a unit from the UK, sent back because of this problem and got one from Portugal with different default firmware. Still happened. My friend has one from Germany, same problem and same settings.

Over the last 4 or 5 days I have disabled network location and Latitude (my GPS is fine incidentally) and it has NOT had this power on problem since. Coincidence perhaps, but the best I can work out. I think the issue is somehow connected to cellular handover waking a process to update location and somehow hanging there.

By the way, no need to battery out - hold the power down for 10 seconds and it will reboot. To me this proves the phone is not off but in a sort of coma state, you can not receive calls but nor is the phone able to power on directly, thus not off.

Lastly I am still getting random reboots but none of these result in the phone going comatose anymore.
[Galaxy S I9000 Q&A, Help & Troubleshooting] border43:
My phone is also turning itself off by itself. It happens anywhere from 5 to 20 times a day. It is extremely frustrating, as I miss calls and texts, and I can never rely on my phone to notify me of activity. I have to constantly check it to see if its even on...

I have returned one Galaxy S to bell mobility becuae it kept turning off. I then got a new one. Same thing. In fact, this new one seems to turn itself off more than the other one.

Maybe it is a sim card problem? I dont think it is tho.

And it agree that it does happen in areas with bad or no reception.

I NEED A FIX FOR THIS!!! Having a phone that acts like this defeats the purpose of having a phone!
[Galaxy S I9000 Q&A, Help & Troubleshooting] Valeo:
Hmm, I don't use Latitude nor location by wireless (only GPG which seldom works, heh).

The plot thickens...
[Galaxy S I9000 Q&A, Help & Troubleshooting] maverick2010:
It happens to me when i'm in a mall, ikea, or a costco, and the cell phone is in my pants pocket. Like today after about 1hr and a half in a mall to phone was off when i went to check for calls. Tried a new sim card, doesn't make a difference. Got the newest firmware too. Not sure if Android 2.2 will solve this pain in the ass problem. Called Samsung and they claim their phones are perfect and nothing is wrong.
[Galaxy S I9000 Q&A, Help & Troubleshooting] ozzysong:
Happened to me trying various apps in Beta state.
[Galaxy S I9000 Q&A, Help & Troubleshooting] swatsqad:
could be a faulty motherboard. does the phone get hot for no reason?
[Galaxy S I9000 Q&A, Help & Troubleshooting] maverick2010:
Turned off again this morning. Was in my jeans pocket from the time i left home at 6am, till i needed to make a call at about 930am. It felt fine. Dont think its overheating. Im taking it to Bell to have it shipped away today.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Valeo:
I've had two GT-I9000 handsets so far and neither of them have felt like they were overheating. The first handset shut itself off upwards of ten times before I received a replacement. I've had the replacement a few days and that one has shut itself off twice. It might also be worth noting that two times I've tried pressing and holding the power button for approx. 30 seconds and that did nothing.
[Galaxy S I9000 Q&A, Help & Troubleshooting] davanw:
My phone has done this twice now since I've gotten it (about a month ago)

I originally suspected hardware as well. But speaking with a well informed friend, plus some forum reading, leads me to believe it's kernel related.

So hopefully the Froyo update will solve this issue for us.
[Galaxy S I9000 Q&A, Help & Troubleshooting] pademat:
Hallo everyone.

I had the phone since 3 months now. Official EU phone no carrier brand.

Since I started to flash new FW it started to switch itself off.

It happened so many times that I had the possibility to observe the process quite well:

-Data connection (H or 3G icon in the bar) goes off

-In setting the APN setting are erased

- telephone signal is lost

-Sim isn't recognized anymore

-Telephone goes off

- The telephone tries to start again but keeps on resetting at the end of the splash screen.

-After many cycles the telephone is up again, and the battery down.

If I notice that the telephone has reset itself, I enter the boot mode (vol up+home+power), I clean the cache and reboot.

This was happening at least once a day, usually during the night, rarely during the day. The initial signal level has no influence

Formatting the internal SD card and the FW JM3 has helped to reduce the phenomena. Now it happens once every 3 days.

I tried with a different sim (same operator) but it had no effect.

I hope it could be a FW problem, I'm waiting for the official Froyo release. If the problem persist I'll send in for warranty.

Bye

Paolo
[Galaxy S I9000 Q&A, Help & Troubleshooting] sushifish:
I ve got the same problem since two days...

But i think its the Facebook for Samsung app from the samusng market.. first it happend with the JM1(new) and now with the JM7 and always after i installed that app! Now I ve wiped the phone and i ll look if it shuts it self down again!

Hope its that app! :/
[Galaxy S I9000 Q&A, Help & Troubleshooting] Nirvana388:
Happens to me all the time, especially in areas of low signal, really quite frustrating as I also use mine as an alarm clock but can no longer trust it. I'm still running stock firmware, a few revs out of date so I'm hoping a flash to the latest will fix. If not I will have to warranty. If that doesn't fix the problem I am going to be most upset, as I otherwise love this phone but this problem is 1000% a dealbreaker. I'm really not impressed that Samsung demoed this phone in February, didn't release it in Canada until August, and the firmware still doesn't work, wtf?

Can also tell you it's not the Samsung fb app, I don't have it installed.