yashsingh1/xdaforums huggingface dataset:
[Desire General] blakey092:
Thanks for the reply, used unrevoked a few days ago myself. Been hunting for a stock orange rom before i run custom roms so that I can unroot and debrand should I need to.Doesn't seem to be any available yet though. One more question though, does the bluetooth work properly on that rom ? That's the major problem i had with 3 desires after they updated.
[Desire General] dgattenb:
Was there any issues at all when rooting the phone which is branded with Orange UK , All I want to do is delete the rubbish apk files .. keep the rom/ simlock ..etc
[Desire General] raze1000:
No issues at all.

Take it from me though that once you root you will probably end up flashing many of the custom Roms, just to see what they are all like.

I have never looked back and will never go back to an orange rom again.

These custom Roms are so much nicer, faster and can do a whole lot more.

Next phone I get will definately be unbranded from the outset.
[Desire General] kranor:
Any chance of a blow by blow account of how you did this for us new droid users ;)
[Desire General] kranor:
oops double posted sry
[Desire General] blakey092:
No need, just follow the two links he posted and all the blow by blow accounts are within the threads, It surprised me how simple it all was. I did this a couple of weeks back and I can report zero issues now with this phone.
[Desire General] stats101:
if i was too root, would it allow me to uninstall all of the orange junk preinstalled on the phone? if so - how?
[Desire General] Yogimax:
I use SMS Backup & Restore. When you restore your messages, you have the option of checking for duplicates.
[Desire General] olly230:
yes and no.

You cant uninstall orange junk but you can get rid of it by flashing with a stock rom (or cooked if you so desire) that doesn't have orange junk included.

http://xdaforums.com/showthread.php?t=696189

takes about 30mins

Once you've set up your phone to recieve a rom it boils down to double clicking a file.
[Desire General] atomfix:
Is it possible to do a nandroid backup then publish it on XDA for users to use it to restore on phones? Would that work? Because an orange ruu is impossible :(
[Desire General] Yogimax:
Bluetooth works fine - I use A2DP to listen to podcasts / music from my Desire in my car. It links seamlessly with my bluetooth enabled radio and car kit.
[Desire General] kranor:
Bit the bullet and debranded.......Yay I can teather again and all the orange rubbish has gone....once again....yay
[Desire General] ste1164:
Yes here is a thread with my nanadroid backup in http://xdaforums.com/showthread.php?t=796975
[Desire General] dgattenb:
any news from any one ??? any one had the update ??
[Desire General] Lennyuk:
if you read the last few posts in this thread you will see that the update has been delayed.
[Desire General] Lennyuk:
what about the massive speed improvements that android 2.2 brings by enabling JIT?

2.2 brings a lot of "under the hood" improvements over 2.1 its not just a case of allowing apps 2 sd.
[Desire General] ShugM:
Everytime I exit web-browser there is a long delay whilst sense reloads.

Don't bother with FROYO, wish I hadn't. And since apps to SD i have fried a SD card (who knows if it's related)

Wish I could go back to 2.1.
[Desire General] dgattenb:
From: Business Support, Admin [mailto:business.support.admin@orange.co.uk]

Sent: 06 September 2010 09:31

To: XXXXXXXXXXX

Subject: Orange Account Number 9XXXXXXXX - Case 1XXXXXXX webpaymother

Dear XXXXXXXX

I hope that you are well, and have had a lovely weekend.

Thank you for your enquiry below, regarding the upgrade to android 2.2 in relation to your Orange Account number 9XXXXXXXXXX

Unfortunately, I am unable to provide you with a launch date for the upgrade to android 2.2, as we have not yet been advised of the date. All I can advise is that it is coming soon.

For more information regarding this, please call our Business Customer Services department on 345 from an Orange handset or 07973100345 from a landline, who are open 8:00 till 20:00, Monday to Saturday.

I apologise for any inconvenience caused.

Kind Regards

Gail Stainsby

Customer Service Representative

Business to Business

Fax: 0870 376 4729

Email: Business.support.admin@orange.co.uk
[Desire General] Zaphodski:
This is doing my head in. My Desire keeps on moaning that it's out of space and there are some apps I want that will only install with Froyo. Isn't there anyone here who knows what's happening inside Orange...?
[Desire General] dgattenb:
I have asked the business support again .... even though I can root etc the phone , its getting to the point when i will wait for XXXXX orange !!!

business.support.admin@orange.co.uk
[Desire General] dgattenb:
From: Business Support, Admin [mailto:business.support.admin@orange.co.uk]

Sent: 10 September 2010 10:15

To:

Subject: FW: Orange Account Number 8 - Case 1 webpaymother

Hello

Thank you for your email and your comments.

Because we are an administration department we are unable to advise you further on your enquiry.

I have however noted your comments on your account and forwarded your email onto our marketing department to see if they can give any further information.

If you require any further assistance please call 345 from your Orange handset or 07973 100 345 from any other phone.

I am sorry I am unable to assist you further.

Kind regards

Diane Parkes

Customer Service Representative

Business to Business

Fax: 0870 376 4729

Email: Business.support.admin@orange.co.uk
[Desire General] topbanana4:
i phoned orange for a replacement phone last night and he told me the update will be at the end of the month .
[Desire General] stats101:
i should have debranded my phone months back. argh!
[Desire General] dgattenb:
From: Business Support, Admin [mailto:business.support.admin@orange.co.uk]

Sent: 14 September 2010 09:44

To: xxxxxxxxxxx

Subject: Orange Account Number 9xxxxxxxxxxx - Case 1xxxxxxxxxx webpaymother

Hello xxxxxxxxxx

I hope that you are well.

Thank you for your email below, regarding your Orange Account number xxxxxxxxxxxx

I can confirm, that I did advise that the Android 2.2 was coming soon, due to us not been supplied with a launch date for this download.

However, I have today spoken to our Technical Support department, and they have advised that the Android 2.2 was due for release at the end of August 2010, but due to quality issues not related to the Orange handsets, the update was pulled and is due for release mid-September 2010, please note this date is subject to change.

If you have any further questions, please email ourselves at business.support.admin@orange.co.uk or call our Business Customer Services department on 345 from an Orange handset or 07973100345 from a landline, who are open 8:00 till 20:00, Monday to Saturday.

Kind Regards

Gail Stainsby

Customer Service Representative

Business to Business

Fax: 0870 376 4729

Email: Business.support.admin@orange.co.uk
[Desire General] Lennyuk:
In other words orange realised that the OTA they had would have bricked SLCD phones like the O2 one did, so they pulled it until a universal one can be made available.
[Desire General] Kyrocera:
http://twitter.com/conorfromorange

Still says Mid-september which means (hopefully) from tomorrow onwards.

Fingers crossed.
[Desire General] Zaphodski:
Hopefully, Conorfromorange has just 'confirmed' Froyo is 'days' away..... :)
[Desire General] aindow:
Conorfromorange is saying the delay is nothing to do with Orange whatsoever and it is awaiting partner approval, so I guess that means Orange are saying its now up to HTC / Google to sort out. Hmm I wonder who to believe here
[Desire General] vindicatedbliss:
Letter to customer services at Orange

Good afternoon

I am writing to inquire when I can expect my Orange HTC Desire to receive the Android 2.2 'Froyo' upgrade? I am highly disappointed with the lack of information shared by Orange to Desire owners regarding this highly anticipated update. I was originally told by customer services to expect the update on the 27th of August. This was followed by an announcement via Twitter (by: conorfromorange) that a delay will cause the update to arrive Mid-September.

I spoke to customer services today to again inquire on when I can expect the update and they had absolutely no idea of any proposed dates and any other useful information.

Vodafone have issued their HTC Desire 2.2 update, O2 started theirs, T-Mobile have announced their update is now with Google to quality assure before releasing, Virgin have stated they are working on theirs, but Orange seem to be very secretive on releasing any information despite the HUGE demand by customers for this update or at the very least for any information regarding continued delays.

When I took on my 2 year contract with you, I chose Orange because you had this phone. I did not realise the amount of Orange baggage which would be thrown onto the phone; forcing delays in future Operating System updates. One of the pluses with having a Google Android phone is they are constantly building and updating the software to get customers the best and newest user experience as possible. I and many others are extremely frustrated that Orange have chosen to 'bog down' that update process by branding the phones with bloatware, game demos, Orange Maps (etc) that are unremoveable and uninstallable.

I would ask to have a response to this email and implore you to consider releasing this and future Android updates without the Orange infused branding so your customers stay interested remaining Orange customers. You really don't want your customers to be unhappy and considering the various methods of 'rooting', 'unlocking' and/or 'unbranding' their phones to get the service and operating system they want, do you?

A frustrated customer,
[Desire General] GodGift:
update on Orange twitter (conorfromorange, links in posts above...)

"Orange Desire fans – bit of an update on Froyo for you…

HTC told us they've had issues with the update, but these are now resolved. So we're just waiting for them to give finl partner approval

Apols for the delay guys. We've been told to expect it shortly – think days rather than weeks!"

Damn...
[Desire General] Zaphodski:
I can't wait to see their response!
[Desire General] topbanana4:
just been on the phone to orange and now they are saying mid october .
[Desire General] EddyOS:
I think Orange have taken the right approach to the 2.2 update...the current 2.10.405.2 OTA was taken down for apparent issues, and there are still bugs in it (more so visual bugs but still bugs). Orange would seem to be waiting for a stable FroYo base before rolling it out.

The o2 update went wrong and has been pulled and T-Mobile haven't even done it yet. Either debrand or wait for Orange to get the build from HTC and then OK it.

If you didn't want to wait on an operator why did you get a locked phone?
[Desire General] vindicatedbliss:
Still a noob

When I first got my Desire I was a complete noob. Still am as far as unbranding/rooting. All I knew was Android was open source, there were updates galore coming yada yada. I got it from Orange the day it came out and was waiting for a while for that day. Had I known what I know now I would have definitely considered getting an unlocked phone. I've learned that lesson.

However, I firmly believe when you buy a product you should get the newest stuff when you want it, not when a company decides you're ready for it.

Anyone living in South Wales in the UK wanna help me unbrand/root my phone??

VindicatedBliss
[Desire General] bedeabc:
All the information you need is on this forum.
[Desire General] Yogimax:
Like yourself I am also a noob who has only recently had his hands on a Desire.

Following the advice in the various forums I have rooted my phone using the Unrevoked method:

h t t p://rootmydroid.co.uk/guides/general/howto-root-your-htc-desire-wildfire-evo-incredible-with-unrevoked/ (remember in Windows 7 to right click and run as admin)

and created a goldcard like this method:

h t t p://android.modaco.com/content/software/308798/pc-application-goldcardtool/

These are just a couple of links to the same sort of information - unlike other forums I have been on, most people here appreciate that they were noobs at one point too....

Have fun...
[Desire General] vindicatedbliss:
Orange email response

Dear .............

Thank you for your email regarding your account.

I am sorry to learn of the situation you have outlined in your mail. Please accept my apologies for any inconvenience caused.

It is unfortunate that we are unable to investigate and answer your account specific query via e-mail for confidentiality reasons.

If you are the account holder please call our Customer Services on 150 from an Orange phone, or 07973 100150 from any other non Orange phone. They are available from 08:00 to 22:00, 7 days a week. Any one of our representatives will be happy to assist you.

I have checked our system and as yet do not have any info on when the Android 2.2 update will be released.

I am sorry that I have been unable to fully help you on this occasion and I hope this information is of assistance.

Kind regards

Anjie

Orange Online Services
[Desire General] vindicatedbliss:
Nice one buddy. I'm going tp give it a try, i think
[Desire General] ste1164:
This is complete speculation and is probably wrong. But t-mobile said they were waiting for 2.2 to be approved on the 13th the official ota was released 5 days later. Could this be the same for orange they said they were waiting for approval on the 15th could this mean we might get 2.2 tomorrow?
[Desire General] dgattenb:
Nothing ... trying to Flash it ... with a new rom... etc... I'll keep my ornage sim so dont care if its branded... I have 0.75Hboot.. so it looks good.... just need to jump though hoops...however Id rather have unbloated firmwhere put on it ....

One day ....

I dont see why we have to do this to get a phone... with an updated OS on ...
[Desire General] chumkila:
T-Mobile released the 2.2 update yesterday however there are reports that this update included German programs & data hence they pulled the Froyo update for 24 hours. I haven't had any issues and can only see 1 possible German program that has been added.
[Desire General] Yogimax:
I am wavering as to what to do!!!

I have rooted my Orange branded desire and have a gold card ready.

I can't decide whether I should wait and see if Orange put out an OTA 2.2 update which is relatively close to stock, or should I just bite the bullet and debrand and put on the 2.2 WWE version from shipped roms...

The latter option will remove all warranty from my phone I assume?
[Desire General] ste1164:
Yes you will void your warranty
[Desire General] stats101:
there are ways to 'unroot' though right?
[Desire General] fredfox_uk:
I updated late Sunday and I've got the MobilBox and Mediacentre apps, not that they seem to be causing any issues to me either :) They're definitely German, using any of the links in the apps takes you to a German website :)

Gotta love the T-Mobile quality control :D
[Desire General] ste1164:
There are ways to unroot but you can debrand by creating a goldcard and flashing a stock HTC rom. Or you could root and put a rom on. If you want to unroot an orange branded handset the only way to unroot it is by debranding it as the orange UK RUU hasn't been leaked.
[Desire General] danprocter:
Anyone else heard anymore about this??? Orange have gone quite quiet lately.
[Desire General] Kyrocera:
Conorfromorange just says "guys, when I have more info on 2.2 I'll tweet it "

Who knows when we will get it.

October probably like has already been mentioned.
[Desire General] tinytjf:
It's finally here!!!! :D
[Desire General] defraguk:
mine still says no updates available :(
[Desire General] tinytjf:
Software number 2.17.61.2.... Android version 2.2... Yay.
[Desire General] topbanana4:
i'm downloading the update now
[Desire General] Bilbo Fraggins:
Not here :-(
[Desire General] EddyOS:
Radio version?
[Desire General] tinytjf:
Android Version

2.2

Baseband Version

32.48.00.32U_5.10.05.30

Kernel Version

2.6.32.15-g29e526b htc-kernal@and18-2 #1

Build Number

2.17.61.2 CL245629

Software Number

2.17.61.2

Browser Version

WebKit 3.1
[Desire General] EddyOS:
OOoo, new radio!!

Anyone got the OTA file to extract it from?
[Desire General] david_inuk:
Not here either!

How do they roll it out?
[Desire General] ste1164:
They will send it out gradually so your phone wont get it instantly. Just wait for a bit.
[Desire General] WillyVWade:
god i hope so.
[Desire General] dpk:
How could I do that? Not received mine yet
[Desire General] roscoe141:
me either. :(
[Desire General] danprocter:
Keep checking for updates and nothing on mine yet. Got mine from Carphone Warehouse and have since had it unlocked through Orange themselves.
[Desire General] ste1164:
Just a waiting game I guess haven't received mine either :/
[Desire General] stevep999:
My Orange Desire's been debranded and goldcarded to 2.2, how is best way to get the Orange2.2 update ?
[Desire General] ste1164:
You can't unless the Orange 2.2 RUU gets leaked.
[Desire General] stevep999:
what about OTA ?
[Desire General] stats101:
Why would you want to put an Orange branded rom with all its bloatware back on for? :S
[Desire General] Zaphodski:
I have Froyo available for my Desire (~85MB). It says it won't screw my setting etc so am I ok to go straight away or should I back anything up first...?
[Desire General] aindow:
Just like upgrading your pc, most would do a back up just in case
[Desire General] danprocter:
Just spoke with Orange again and guess what...."we are sorry but the 2.2 update has been pushed back to October"

I actually now think that Orange have no intention of updating the software at all.
[Desire General] EddyOS:
It is going out but it's a gradual, staggered release. If it wasn't going out why are people getting it?

you need someone to capture the OTA URL so it can be downloaded and installed manually
[Desire General] blakey092:
It's here, I got mine last night on my branded orange desire.

Location: London

You need 25mb of phone memory available and if you have auto back up enabled it will automatically perform a back up before it installs

All the 2.1 crap is still there though and still uninstallable but the've left wi-fi hotspot alone !

g talk has been re-instated

The internet is quicker on both wi-fi & 3G

Flash 10.1 works like a charm

have been playing around with it for a while now and so far no issues to report
[Desire General] olly230:
not here either.

If they mess it up i'm rooting
[Desire General] danprocter:
Does anyone here have a twitter account?? If so can someone ask 'conorfromorange' what the chuff is going on. And if it has started to roll out, why am I being told from Orange is not til October?

Appreciate it.

Dan
[Desire General] youandwhosearmy:
It is being rolled out as of yesterday. Google conorfromorange and you can see for yourself. Having said that I still haven't had the update although some people have.
[Desire General] danprocter:
Thats my point, why is he saying that, and the customer service guys at Orange saying otherwise???
[Desire General] Yogimax:
Can anyone tell us how much of the upgrade is stock froyo, and how much is bloatware that Orange "think we should have"?
[Desire General] EddyOS:
Because it's likely one department doesn't know what the other is doing...same with most companies!! :D
[Desire General] david_inuk:
I haven't got the update yet either.

Orange's ball is rolling very very slowly.

The mighty Google along with all the multinational telco's and phone manufacturers are tied up in a huge global conspiracy to teach us all to become more patient.

See? There is a ultra secret agreement between multinational corporations to run the world.
[Desire General] tinytjf:
There is no more new bloatware compared to the Eclair ROM. So we still get all the ****ty demos etc... but there is nothing new. Wifi Hotspot is untouched.

Orange Homescreen has gone and as has Homescreen Selector.

P.S. Still tempted to debrand to stock Froyo mind you...
[Desire General] Hatticus:
Is Google Talk still absent?
[Desire General] topbanana4:
google talk is in the programs menu under talk
[Desire General] Yogimax:
Is the orange music & marketplace still there to try and force us to buy their "featured" software etc?
[Desire General] Hatticus:
Ah ok, cool. It was missing from my phone when I got it originally, which is one of the main reasons I debranded.
[Desire General] Kyrocera:
This is great news.

Still nothing on mine yet, I even tried the HTC Hero trick of putting the date forward but that didnt work either :o(

Fingers crossed it'll come through today.

Do you get a text message or is it best just to leave it connected to network (3G/Wireless) and wait for the phone to get the update?
[Desire General] dgattenb:
In a faint hope of joy ... I have writtein not only to Orange support by also to the MD , saying what a laughing stock his compnay is :

From: XXXXXXXXXXXX

Sent: 20 September 2010 14:02

To: 'Business Support, Admin'

Cc: 'Tom.Alexander@orange.co.uk'

Subject: RE: Orange Account Number XXXXXXXXXX - Case XXXXXX webpaymother

Hello,

.......................

I have had read recipts both people ....
[Desire General] tinytjf:
It is indeed.

P.S. I tried to just write "Yes" but that wasn't allowed.
[Desire General] tinytjf:
I did a force software update check which found it. Then I downloaded over wireless as it's 85MB.
[Desire General] Yogimax:
Nothing here yet - does it get rolled out at different times for different regions?
[Desire General] Kyrocera:
Yeah tried that. Guess its the waiting game for me. :mad:

Well im in hampshire/southampton if that helps and i dont have it yet.
[Desire General] GodGift:
I was thinking that maybe it depends on when you bought your device? Earlier you got it than sooner the update?
[Desire General] 0644hunt:
I got my phone as soon as it came out, still haven't got the update
[Desire General] EddyOS:
Anyone got the direct link to the OTA yet? Want to extract the radio from it...
[Desire General] doinbox:
So when the Ruu is released. And I install it on my debranded/unlocked Orange desire, rooted with HTC stock 2.2 rom. Will I still need to use my goldcard for future Orange updates or will it not need it because I am using The Network stock rom?
[Desire General] EddyOS:
Gold card is only needed for updates not meant for your device. So if you're on an Orange ROM you'd get Orange updates without issue

And it's IF the RUU is released, there haven't been any for Orange so far...
[Desire General] maxkoenig:
Got my update yesterday evening. Did a manual check and there it was. 85Mb download and no problems encountered. So far I can't see a huge amount of different from 2.1. Still got some bloatware but nothing too bad.
[Desire General] dgattenb:
I'm in wales.... so I'll probably get it next year !!!

Did everyone who has had updates get there phones from an Orange shop?
[Desire General] danprocter:
Ok so I rang Orange again, not content with the last convo I had with them... Apparantly to get the update you need to hook the phone up to HTC Sync and it will sync the new software to the phone. Do you think this is right? I can't test this method out til later.
[Desire General] GodGift:
the OrangeHelpers twitter says

"Can’t be specific when you’ll receive Froyo. Depends on the traffic on HTC’s server. Please keep checking"

So, checking and waiting...
[Desire General] EddyOS:
Rubbish, just keep cheking...it'll come eventually, just have patience
[Desire General] dgattenb:
The key word here is OTA ( over the air ) that kind of says to you taht all the updates are over the air .. and not taken from the web !!
[Desire General] auldreekie:
These that have been downloaded & updated the 85mb is the file put on and installed from internal memory or SD card. I have plenty space on my SD card but only 16mb internal memory remaining. Will I need to install a lot of apps before I can update.
[Desire General] EddyOS:
Yes, you need at least 25MB free on internal storage
[Desire General] Kyrocera:
With this apps to storage card thing.

Do you have to remove the app and re-install or is there a built in thing that will move them all for you?

(still waiting for my update)