yashsingh1/xdaforums huggingface dataset:
[Desire General] vindicatedbliss:
I'm an HTC Desire owner and have been waiting and waiting for Orange to offer up a date when users can expect an update.

I've called Orange several times now and until now have been given the usual ' this update usually takes up to four weeks'.......that is until now.

I just got off the phone with Orange customer service and the call operator and I had a quick chat, he popped me on hold for about a minute then came back and told me they now have on their systems a release date of August 27th. He confirmed that I wil receive a text message telling me to download the update and that's still I'll need to do.

I thought I would share so other Orange UK Desire owners can also relax with the checking system updates every 5 minutes.

Awesome.

Your friendly neighborhood Uber-Geek,

Tito Lopez

Aka

Vindicated Bliss
[Desire General] jamiepyrite:
Great news for users on Orange!

So T-mobile are the first to release the Desire and last to bring out the update!! T-Mobile have been nothing but rubbish.
[Desire General] !PANDA:
may I suggest something, root, flash stock 2.2, unroot.. lost warrenty for however long it will take you to flash a new ROM and bring the warrenty back by unrooting, simple :)
[Desire General] Zaphodski:
I wonder if they left out the Orange baggage to release it earlier rather than later... :rolleyes:
[Desire General] infamous6622:
it a race between o2 and t-mobile to see who comes in last. o2 should of been 1st, all they had to do was add an o2 wallpaper and ringtone.
[Desire General] danprocter:
Hmmm we shall wait and see. I'm off work on friday so will update as soon as poss.
[Desire General] dgattenb:
Nothing yet ... this week I was told as well, poss at the end ... if it all and be ready for shed loads of bloatwere , I have my auto kill running ( I know i know ) to stop the orange apps from starting at start up... I have shed loads of ram ... fab!!! kills 28 items at start up... all orange rubbish !! lol
[Desire General] danprocter:
Ummm just spoke with someone at Orange and they have nothing on their system about 2.2 this Friday.

What the chuff is going on???
[Desire General] david_inuk:
Your idea sounds swell!

Could I ask you to give a brief rundown of how and what?

Thanks a billion!
[Desire General] dgattenb:
Auto kill : live wallpaper picker ( assuming you have not got live wallpaper )

Orange Home screen ( assuming you have not OH )

FM Radio ( asumming .............. )

Flicker ( blaa blaa blaa )

google talk ...

HTC weather sync

Orange Homescreen selector ......

IM

Maps

Peep
[Desire General] danprocter:
9.07am and still no froyo yet lol....
[Desire General] EddyOS:
If it's meant to be out today you have until 11:59pm...
[Desire General] dgattenb:
time is ticking ticking ... still a black wall
[Desire General] Kyrocera:
Yep nothing here yet.

Come on orange, pull your finger out!

:)
[Desire General] atomfix:
Can someone post this link please on where to download the orange 2.2 RUU rom. I might Rebrand my phone again just to check it out
[Desire General] Lennyuk:
The RUU won't be out for a while if at all, will probably just be an OTA for now.
[Desire General] paprkut:
must be a way to write a script to check the servers manually?
[Desire General] teppic74:
Bear in mind that if you apply the Orange froyo update you won't be able to root, and you probably won't be able to downgrade, leaving no options to debrand or root at all.
[Desire General] Lennyuk:
At least for a while (maybe forever)
[Desire General] teppic74:
It's something to be very wary of for anyone who wants to try out Orange's update. People who updated to the Vodafone froyo release are in the same position.
[Desire General] dpk:
Please let us know how it goes :P
[Desire General] stats101:
Orange staff have apparently been told that people can download the update throug 'Orange World'. Couldn't access it through my laptop, so had to end the call and try it through my phone. Tried looking around on there with no luck. Tried calling orange back, but the handsets fault call centre is not closed. will try again tomorrow.
[Desire General] lnoormohamed:
is it possilbe to revert to the orange rom? currently running MCR R9wip but i want to check out the orange update is it possilbe?
[Desire General] dpk:
Okay, thanks for posting back, I'm trying myself now. Although I do think that sounds like another lie, because surely its an OTA update through HTC, so why would it be on Orange World. But hey what do I know :D

EDIT: I can't seem to find it either.
[Desire General] makivssashimi:
Can't believe how crap is Orange, we have to wait again..:( the only info is on help orange but what I don't understand is why on the website of HTC there is not mention of the upgrade...
[Desire General] Minos20vt:
Even if that were true (which I doubt), Orange World isn't accessible via wifi.
[Desire General] jcskeet:
Last night I got a text message from Orange, "Hi from Orange, we would like to inform you that Android 2.2 has been released for a substantial customer base today. You will receive it soon".

I thought, wow this is it, I better increase my effort on the "check now" button, maybe I'm just not trying hard enough.

To date, guess what......nothing.

Every time I speak to Orange I am told a completely different story and it seems that everyone else is told even more, different stories.

Somebody MUST know what is going on.

I can't believe all the staff at Orange customer service don't know what the problem is.

Have they all been told to "make something up" when asked about Froyo?

Why don't they just say "I don't know" if they don't?

So many rumours.

Please Orange just tell us. Has the roll out been pulled? Will Desire "black" owners be left out and why? How you are rolling this thing out; IMEI, HT no., contract length, monthly bill, need for update, IQ, eye colour, shoe size.....? How many people in each batch? How many batches a day? How long will it take for the last Desire owner to get their update?

It would be a great comfort, just to know the truth, whatever it is.

Just checked again.... guess what.....nothing!!!

Arrrrrrrrrrh
[Desire General] n0ahg:
I have a Desire Black and received the update on 21st
[Desire General] Salieri_UK:
I wonder if those who never went to '2.1 update 1' are getting it before those without the update.
[Desire General] jcskeet:
It's starting to look like that; early adopters not got update, rumours re Orange black (came with update 1), etc, very few techies seem to have the update.

At least if we knew this was true and when we would get the update we have a break from pressing the "check now" button!

The waiting and uncertainty is just getting too much now.
[Desire General] mncollyer:
I have a black handset on update 1 and I can not get an update yet, tried many times throughout last night and today.

Beginning to get really fed up now I may just debrand and get rid of all the rubbish Orange have forced on us.
[Desire General] stats101:
has it been proven that constantly checking for updates may result in an update notification? I think everyone that got updates so far just got it with minimal effort.
[Desire General] Salieri_UK:
I have checked for 2 days straight, at all times of the day and night. Probably pressed the Check Now button over 1000 times (probably more) and its had no effect.
[Desire General] aindow:
Do it! You will never look back.. I debranded my black Desire and all is well, just make sure your gold card is in for all updates.
[Desire General] jcskeet:
That's it ,I m going to de-brand and go for it.

Where do you get Froyo from once you've de-branded?
[Desire General] tathan:
I found it on this really good site with loads of different ROMs official and unofficial

clicky

:p
[Desire General] GodGift:
I would root mine but only with slim version of original froyo 2.2 for Desire. Only without useless crap. All I see is slimmed versions but with lots of addons I don't want;) So I w8 for official orange froyo... No time to mess up now anyway :/
[Desire General] smcshaw:
Current Firmware 2.1-update1

Software 1.56.61.10

Orange branded (black back).

I've been trying for days and no update yet. Very annoying.

Billing day: 27th of the month.
[Desire General] ste1164:
Has no one been able to get the link for the ota so we can manually apply it?
[Desire General] topbanana4:
Me and my girfriend both have the desire ,she has had her's since end of may ,i had a insurance replacement ( buzzing noise in earpeace) got the phone on the start of sept . Received the update on wed and girfriend hasn't our billing date is 22nd of each month .been with orange since 1998.
[Desire General] spiderwal:
i decided to phone orange to get my handset changed as it has a cracked camera lens, i also asked about froyo and he had a look and said there was a delay from HTC and that it wasn't realeased yet and would be in the next 2 to 3 weeks, so yet again the left and the right hand have no idea what they are doing
[Desire General] olly230:
What I gather is that:

the update is there and people are not saying its broken.

It doesn't go to everyone all at once - HTC's batch update policy (which is to stop servers getting overloaded)

It appears that the people that got their handset most recently get the update first.

(I have read maybe 10 15 accounts of this being the case)

IMO
[Desire General] olrad:
I got my desire on Tuesday and was offered the update as soon as I turned it on.

Has anybody tried the WiFi Hotspot and USB Tethering on Orange's Froyo release? My laptop seems to connect the the phone fine and picks up an IP Address but the internet doesn't work. I ran Wireshark and checked out the capture, the phone seems to be rejecting DNS requests from the laptop. Tried with an IP instead of a domain name and it still doesn't work...

Could Orange have crippled tethering?
[Desire General] stats101:
Maybe it's been rolled out by surname. Mine starts with 'M'. What's the likelihood that folks who have the update, that thier surnames start with 'A'?
[Desire General] dgattenb:
In wales... some are getting it some are not.. there is no trend as to why this is the case , some are with Orange for a few months , some have been years .

Some have the black , some have the brown ... etc....

The word we are all looking for is " Random" .

What cant we do ? ... nothing things will happen when they happen ....

Will I leave Orange when my contract runs out ?.. yes

If they have got " surpised " with the the andriod rush now,what will they do in 2 years time ( when my contract runs out ).... then I can see multicore CPU phones etc.... a better method of software roll out will have to be worked out by then ...

Never the less , I have only " pushed the button " 4 times a day ... not as some folk are doing here 1000 !! LOL
[Desire General] blakey092:
Same here. I contacted HTC and recieved this response

Dear mark,

I would recommend that you do a Factory data reset on the device to see if this resolves the issues. This can be done with the steps below. Please make sure you have backed up any important contacts and data before performing the reset. Any media and pictures will be stored on the SD card and will be unaffected by the reset. Applications downloaded from the market can be all downloaded again after the reset via My Downloads Tab in the Android Market. Android 2.1 = MENU >> SETTINGS >> PRIVACY >> FACTORY DATA RESET. Android 2.2 = MENU >> SETTINGS >> SD & PHONE STORAGE >> FACTORY DATA RESET. If the above does not resolve the issues please call our UK support centre on 0845-890-0079 so that we can arrange for repair of the device.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10GBCW39ENA001834.

Sincerely,

Philip

HTC
[Desire General] stats101:
Was told by Orange that I'd get an SMS when the update was available. Was also told to contact HTC as they manage the distribution of the updates. Phoned HTC, and they said thaat orange are releasing it in batches, and there was no way I could get it pushed to my phone. I just have to wait for the message. :S
[Desire General] olrad:
Have you tried that yet? If so did it fix the problem?

I don't really want to wipe the phone if I don't have to...
[Desire General] olly230:
I'm still putting my money on the fact it done according to purchase/activation date.

The longer ago you purchased the longer you're (I'm) gonna have to wait.
[Desire General] blakey092:
Not yet, phone's in constant use at the mo. Will have to wait till sunday when I have enough time.

Would be great to hear if it worked for anyone else in the meantime though ?
[Desire General] olrad:
Ah... tell you what, I'll give it a go now and let you know.
[Desire General] blakey092:
Top Man !!
[Desire General] olrad:
Well, it still doesn't work after a factory reset. Tested both Wifi Hotspot and USB tethering. It looks like Orange may have messed up...
[Desire General] danprocter:
If it is done in a date order as such, I got mine back in February lol. Damn!!
[Desire General] blakey092:
Bugger ! I'll look in to this properly on sunday and report back any findings
[Desire General] dgattenb:
So I got mine in June .... so when should I expect the update???

Anyone cracked the code??
[Desire General] olrad:
Cool. I'm suprised there hasn't been more fuss over this. Has anybody got the 2.2 update from Orange with Wifi Hotspot actually working?
[Desire General] GodGift:
problem with wifi spot report at twitter channel OrangeHelpers and they will sort it out for you, just send them message. Saw few people complaining and it's been sorted! :)
[Desire General] olrad:
Hmmm... just tried that...

olrad @OrangeHelpers The Wifi Hotspot and USB tethering in the Froyo update don't seem to be working. Is this intentional? Thanks

OrangeHelpers @olrad Been advised: any new update is designed to give the phone it’s best performance. Questions on software bugs should go to HTC ^Jon

So back to HTC then?
[Desire General] makkad:
Hi seems as if the update is here now from the orange website.

http://help.orange.co.uk/orangeuk/support/personal/462521/1/519269

Software update for the HTC desire (Android 2.2)

How to get it

Your phone should automatically search for software updates, but if it hasn’t, you can manually download this update as follows: From homescreen – Menu Key > Settings > About phone > System software updates > Check now. The update mightn’t appear straight away due to the amount of traffic on HTC’s servers.

We highly recommend you update your software over a WiFi connection.

General updates

* Better battery management

* Improved processor performance

* Improved rendering in the browser

* Improvements to the Android Market

* Ability to install applications to the SD card

* Mobile WiFi hotspot

Orange updates to the phone

Following feedback we have removed the Orange homescreen and Homescreen Selector on this handset. We have also added G-Talk back in.

Our standard Orange Apps have been added to the software, including: Orange Maps, Orange Games & Orange Messenger.
[Desire General] Yogimax:
The update is NOT available from the Orange site. It just tells you to check your phone for updates!!

For the record, I have had my black desire 2 months and am running 2.1 update 1 in Northern Ireland.

Still no 2.2 ....
[Desire General] Zaphodski:
I've been trying continually since it made a fleeting appearance on my wife's handset late in the evening it became available. I own handset hasn't seen a sniff of Froyo.... I have tried looking for it up to 1:30 am and 7:30 am (...just in case it is a server congestion issue) however still no luck.

Orange are really trying their hardest to dent customer satisfaction scores with this pantomime and announcing the update is ready without ensuring all customers can receive it within 24 hours is tantamount to pulling the trigger and then drawing the gun.....

They won't even say how long we should have to wait (quote: 'try searching for Froyo daily') where most of us are searching every couple of minutes....

Muppets....
[Desire General] stats101:
I'm going to be looking at VodaFone for my next upgrade.
[Desire General] olrad:
I've got the update and I'm still considering debranding the phone if possible.

The orange demos and unwanted apps are still there and uninstallable in the Froyo update and tethering doesn't work.
[Desire General] dgattenb:
I have recived an email :

From: Executive, Office [mailto:executive.office@orange.co.uk]

Sent: 24 September 2010 13:39

To: XXXXXXXXXXX

Subject: FW: Orange

Case Reference: XXXXXXXX

Account Number: XXXXXXXXX

Please respond to executive.office@orange.co.uk

Dear Mr XXXXXXXXX

Thank you for your email dated 20 September 2010, addressed to Tom Alexander,

Chief Executive Everything Everywhere, Tom has asked me to respond on his

behalf and keep him informed of the outcome of my investigations. Please

accept my apologies for the delay in responding.

I understand from your email you are awaiting the 2.2 software to be released

from HTC. I have been advised that this was released on Tuesday 21 September.

I believe they are going to be sending out updates over the air direct to

your mobile, however, I am unable to confirm the exact date this will be.

I regret I am unable to provide any further information at this time,

however, HTC have advised you can call them on 0175 321 8960 and they would

be happy to assist.

Yours sincerely

Lynne Robinson

Executive Office

c.c. Tom Alexander, Chief Executive Officer UK; Tom Alexander, Chief

Executive Officer UK

NOTICE AND DISCLAIMER

This e-mail (including any attachments) is intended for the above-named person(s). If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose.
[Desire General] danprocter:
I know how its being rolled out!!!!

I just rang the tel number on the email from HTC above and the guy said...

It started rolling out last tuesday and its happening in two week cycles and its randomly picking out IMEI numbers. Meaning that they may select approx 100 IMEI numbers per day, they either wait for everyone to download the update, if anyone misses it, they have to wait two weeks until they are picked again.

But he said providing you are connected to 3G you shouldn't miss it.

So i think that kinda makes sense in a way, perseverence is the key.
[Desire General] blakey092:
That's my feeling exactly, as soon as these XDA boys or unrevoked crack 2.2 I'll be debranding and what's more_ after 15 years with orange I think vodaphone will have a new customer. Enough is enough.
[Desire General] stats101:
100 per day? :confused: i wonder how many orange desire owners there are? 10,000 would take almost 2 months to deploy.
[Desire General] dpk:
He said approx, I think it would be more in the thousands if true
[Desire General] olrad:
I've had a reply from HTC about tethering not working after the update but it doesn't sound quite right...

Surely if USB tethering isn't working it can't be a wifi problem? I've replied to double check.
[Desire General] Zaphodski:
This is a wind up isn't it?

Each customer has a once a fortnight chance to upissue their firmware? Well at 700 customers a week the rollout should be finished by Christmas...... 2012 :mad:
[Desire General] dpk:
My email, not much help... and I tried my luck :P

EDIT: I don't understand what she meant by "releasing the update again" ?
[Desire General] Zaphodski:
So Orange are trying to put the focus on HTC and HTC are saying that they are not 'pushing the button'.

I detect a not so amicable relationship between the two companies where, as usual, the customer gets shafted. Come on Orange / HTC, grow up and put the people who make pay days possible first.... :mad:
[Desire General] 0644hunt:
This is getting rediculus, orange took ages to release the update. Now it is taking ages to Distrubute. No other mobile brand has taken this long. Is there a manual method yet ?
[Desire General] dpk:
Not yet, nobody has managed to find a link yet. Can't wait till they do... it's looking like the quickest way :P
[Desire General] 0644hunt:
Didn't want to use stock Rom as people said they had radio problems is that still the case ?
[Desire General] dpk:
I'm not 100% sure but I think that has been solved or you should make sure one is compatible, also you should make sure that you always have a goldcard in your phone when updating
[Desire General] machmandp:
I know this really does not help but ive put up with your Storage space is low message pretty much ever since i bought the Desire

And now 2.2 is available (i only really want the apps 2 SD ) i cant get the damn thing and no-one from orange or HTC can give a straight answer.

well for me its byby orange and HTC and hello T-mobile and prob Galaxy S ( iknow no froyo on that yet but with that amount of storage will i need it)
[Desire General] bigf00t:
Incase anybody missed it due to the deleted posts, it was discovered the reason most of us aren't yet getting the 2.2 update is because Orange couldn't be bothered to update our software to 1.21 from 1.15 all those months ago.

Hence, if you're still on 1.15 you can expect an update from HTC "early next week" to 1.21 which should then make it possible to update to Android 2.2

More details on the orange website links already posted earlier.

Here's hoping.
[Desire General] spiderwal:
i've had a part result, i phoned orang to get my handset replaced as it had a cracked lens inside the phone, the one i returned was on 1.15 and the one i got back was 1.21, so now i have to wait for a slot to get to 2.2, but at least i am one part closer now ;o)
[Desire General] dgattenb:
So are you saying that if your on 1.15... you wont get 2.2 ? and how are you gonna get an update from HTC if the update for this part was sent otu months ago ??... The whole reason for the Orange problemsm is that you cant get any updates from HTC... , otheriwise we would of all got 2.2 months ago !!
[Desire General] dgattenb:
just seen this on another forum :

– confirmation that Orange have pulled the update since 23 September – no rerelease scheduled.
[Desire General] oldboots:
Since the update was posted to the website on Saturday evening, I'm interested to know whether "early next week" refers to w/c 27th Sept or w/c 4th Oct? Anyone know? I'm just waiting for the @orangehelpers to return to their Twitter office and start clarifying this.

Frankly I'm way beyond sick of this, if my home internet is finally reconnected tonight (oh yes, Orange supply that too and have messed up big style leaving me with no internet for 4 weeks!) then I shall be debranding!
[Desire General] Zaphodski:
I just spoke to HTC support. They categorically denied that a step to an intermediate firmware version is required. I asked, to verify my understanding, does that mean customers can go straight to 2.2 regardless of their s/w version, answer YES. I then asked who is controlling the f/w release and HTC stated that none of their servers are involved and added it will take up to 2 weeks through Orange. Which begs the question why not add the file to 'Orange World' so customers have an alternative to OTA.

This is a prime example of a company pulling the trigger before drawing the gun..... :mad:
[Desire General] Andybrad:
Can you not contact orange for the download? or can you take the file from another device?