yashsingh1/xdaforums huggingface dataset:
[Desire General] encyd:
I don't think this is 100% accurate.

I've been playing with the tool from Dr_Death here [ht tp://xdaforums.com/showthread.php?t=786352] and it seems to confirm that the update isn't available to us on 1.15.61.10 but is to those on 1.22.61.1.

Just as our phones do when we click "Check now" under "System software updates", the tool makes a connection to some HTC server [ht tp://andchin.htc.com/android/checkin] and "checks in" based on what the phone currently has. If I send it "I have firmware 1.15.61.10" it comes back with FOTA_CANCEL which implies it's not available. But if I change to sending 1.22.61.1 I get returned a message which says "Update: Android 2.2 and HTC Sense update 85.3 MB" which ultimately redirects to another link on an HTC server [ht tp://fotadl.htc.com] but that link wasn't available when I checked - this may be the congestion/load on HTC's servers they are referring to.

I now look forward to receiving the 1.22.61.1 update so I can go ahead and update to the long overdue and eagerly awaited 2.2.

[Apologies for the mal-formed URLs. I'm a new member and as such can't post URLs yet. I've changed http to ht tp so you will have to cut and paste.]
[Desire General] spiderwal:
update on my experience. i got the replacement phone with 1.22 on, i have been doing randon check updates since last night, did it a few times this morning, was about to give up but gave it one more go and it was there, so i downloaded the 85mb file and installed it, and i am now on froyo 2.2 and have installed the flash 10.0

all i can say is just keep randomly trying for the update as it must be like phoning for tickets when its engaged, you just have to hope you time it for when a free slot has appeared, so persevere and you may get lucky like i did :)
[Desire General] mildertduck:
2.2 has just been offered to my phone...installing it now :)
[Desire General] dgattenb:
does this mean that 1.15 users wont get it?? ever ??
[Desire General] ste1164:
The rest of us with the old software will just need to wait until we get the 1.22.61.1 software from HTC.
[Desire General] dgattenb:
" thump"

I have asked the the dircetor if we can swap our phones , if they can not be updated .

I sent the email today , as you see below :

-----Original Message-----

From: xxxxxx

Sent: 27 September 2010 13:15

To: 'Executive, Office'

Subject: RE: Orange

The android community have possibly found why your updates are not working.

All users with Build number 1.15.61.10 ( including me ) are not getting the update .

However the users with Build number 1.22.61.1 are.

All the users that brought their phones when they came out all have 1.15 , however those that waited a few months etc got 1.22.

We have a problem , in that half your customers have phones that cannot ( as far as we can see ) be upgraded .

Do we take the phones back to the shop and get a replacement ? ( which has the 1.22 build ) ?

Or do we just live with our phones being out of date etc?

The Android community wait for your reply.
[Desire General] btbeeston:
Orange have already posted information about the process of updating from 1.15.61.10 on their support web site.

Software update for the HTC desire (Android 2.2)

"If you are running software version number 1.15.61.10 then HTC has recently advised us you will first need to update your devices to 1.22.61.1.

HTC will be making the 1.22.61.1 update available early next week. Once you have updated to 1.22.61.1, you can then update to 2.17.61.2......."

And OrangeHelpers on twitter have confirmed that early next week refers to this week (as the above linked article was updated on Saturday). How early this week and how long it then takes to get through the process of performing both updates remains to be seen!
[Desire General] jcskeet:
Ok, but how can we trust this statement, when we have been fed several seemingly random fairytales by both Orange and HTC over the last 7 weeks. They both blame each other and make more and more confusing statements everyday.

Surely people at both Orange and HTC have known what the problem has been all along. If we had been told what the problem was and exactly how long we had to wait I'm sure most of us would have been fairly happy to wait.

This misinformation and playground style blaming each other by two large multinational companies is very amateur. It destroys their image and makes them look ridiculous.

It seems that Orange and HTC are rapidly losing a lot of customers and goodwill by their poor communication.

As has been discussed before. This update matters very much to some of us. Even more so to the early adopters with version 1.15.61.10.

Everyday more and more people are de-branding their phones and looking to Samsung and other UK networks in the future who seem to care about their Android users.

It is very simple: If anyone at Orange or HTC, senior enough to care about their companies image and the android community know what is going on, then PLEASE release an official statement (an accurate and truthful one).

If I am not able to update on Wednesday, I too will re-brand and be able to experience a sleeker phone with no branding, no bloatware and Android 2.2.
[Desire General] olly230:
so i've gone from spamming my update button to spamming F5 on th HTC support pages.

great
[Desire General] jcskeet:
Maybe if we keep hammering the check now button the screen will crack and we will be entiltled to another phone which will update to 2.2 ?
[Desire General] DrKettle:
I'm on the 1.15.61.10 software so i guess its the long wait for me too.... are we to conclude that htc updates are routinely not pushed out by orange then? if it was on the newer handsets they're selling then why not send out the update to the existing customers? it makes no sense to me - surely they're doubling their support work? am i missing something?

if anyone on here does debrand and switch to getting the updates without orange's shenanigans after this clusterf*ck please do post links to what method works. i've read folks debranding orange handsets have had particular troubles with the "radio" and that's kept me within orange's little fiefdom so far. also if this problem crops up again down the line do the debranding methods work with 2.2? as in, is it root/debrand now or never?
[Desire General] bartass6:
My software version is 1.24 - just got it from Orange and guess what ... no update yet.
[Desire General] olly230:
How did it arrive?

Text nofication?

Now you have 1.24 you have to wait to be cycled into the 2.2 update groups.

This better be worth it as I have been thinking my phone is ducks nuts and just using it and having ZERO hassles. I find out about froyyo and see how much better it could be.

Thanks to this update debacle I have now had my phone make me unhappy for over a week now.

:mad:
[Desire General] ste1164:
Unfortunately I think we will need to wait until early next week for the new software to come out before we can get froyo :(
[Desire General] Zaphodski:
Well I've forwarded the email I received from Orange (via Twitter) to HTC for comment. If Orange are telling the whole truth I doubt I'll hear back from HTC however if Orange are being economical with the facts I'm sure HTC will not want to let Orange stitch them up in the eyes of the Desire user base.

On a more positive note, and in line with your observation, I've just polled for the update on my wife's Desire (which is now the later version of software after coming back from repair of the motherboard problem) and it found it and is now installing it....
[Desire General] markhd:
Its still live !!7

Guys just to let you know I text my dad the link to this post today.

JUDT GOT THIS REPLY

Got the f***ing thing to download

Just having a look at it now!

SO ITS STILL LIVE !
[Desire General] olrad:
Has anyone who has got the 2.2 update tried tethering with either USB or the WiFi hotspot yet?

It still doesn't work for me, Orange and HTC have been less than helpful...
[Desire General] spiderwal:
yeah whilst at work i did the wifi hotspot thing and my mate found it on his iphone and managed to connect with it, but it was very slow, but then i don't get a great connection at work anyway (i'm on orange by the way)
[Desire General] kettledesire:
So I got tired of waiting and had this sinking sensation that when the next updates come out (i'm thinking the desire hd sense) orange are gonna do this crap again.

So I debranded and unlocked. It was so much easier and less stressful than I had thought (ymmv). I encourage everyone on this thread to do the same.

I used this guide

broadbandgenie.co.uk/blog/20100822-how-debrand-htc-desire-update-froyo

I didn't see the quicker updated guide at the bottom of the page and it still only took 30 min! Of course I make no promises it'll be so smooth for you but i'm a very happy chap running htc's latest software.

Bye bye orange updates and bloatware! :D
[Desire General] smcshaw:
1.15.61.10 and still no sign of any update here.

Getting a tad annoyed now.
[Desire General] dgattenb:
From: Executive, Office [mailto:executive.office@orange.co.uk]

Sent: 27 September 2010 16:20

To: xxxxxxxxxxxxxxxxx

Subject: FW: Orange

Case Reference: xxxxxxxxxxxx

Account Number: xxxxxxxxx

Please respond to executive.office@orange.co.uk

Dear Mr xxxxxxxxxxxxxx

Thank you for your emails dated 24, 27 September 2010, in which you explain

you have contacted HTC regarding the 2.2 software update.

As software updates for the HTC Desire are sent out by HTC, Orange have no

control as to when you would receive your update. Users with Build number

1.15.61.10 (including yourself) are not getting the update. However, the

users with Build number 1.22.61.1 are. HTC are releasing update 1.22.61.1

early this week which would then allow you to update to version 2.2 (Froyo).

More information can be found on the Orange website

http://help.orange.co.uk/orangeuk/support/personal/519269 I regret I am

unable to provide any further information at this time.

While I appreciate this is not the response you had hoped for, I trust I have

clarified Oranges position in this matter.

Yours sincerely

Lynne Robinson

Executive Office

c.c. Tom Alexander, Chief Executive Officer UK
[Desire General] blakey092:
Having no luck with this either, did a factory reset from the recovery boot to make sure the cache was cleared but it made no difference. Orange seem unable to give me the complete settings list to check against the ones stored on the phone. Looks like debranding is the only answer unless you claim that the update screwed your phone and get another one on the insurance.
[Desire General] Zaphodski:
HTC told me over the phone that no intermediate firmware stage was required for 2.2 and that Orange are controlling the rollout. Following a moan at Orange (via a direct message through Twitter to Orange Helpers UK) I received an email from Orange saying that they couldn't comment. I forwarded this to HTC and received this reply:

thankyou for the information, htc know of this and are dealing with it now. ok yes, orange and htc are working together to get that 2.1.1 update out, if you would like to call it that. out to the orange customers so they can recieve the 2.2 ota later on. basicaly you are waiting for an update before the 2.2 update, it will come (ota) over the air like a message. hope this helps. we do not have a time on this please call orange. htc 2.2 at the moment not all networks support the 2.2 update. the updates come to you ota, they come to groups of people at a time so there servers do not crash, and may cause problems.

It would appear from HTCs response that an intermediate firmware version is required however the delivery (and delay...) is down to Orange.

I'm going to ask HTC who's servers (crashing) are they referring to....

Back to Tom Alexander's office I believe...
[Desire General] Yogimax:
Keep at it - maybe sometime we will find out the actual truth!!
[Desire General] InsolentMinx:
just got my update through from Orange :)

I've not done any mods to my phone or anything, it's purely stock HTC Desire from Orange, locked to Orange.

I was actually just thinking about logging on to this forum to see if it was rolling yet... and as the forum was loading up, i turned my phone on to run an update check, and the message was already there waiting for me on my phone screen :D

download is pretty quick over wifi, and their disclaimer says it won't affect any of your phone data, etc.

Currently installing as we speak :)

edit: well i needed to fiddle a little to rearrange some contacts, but all seems to still be intact and working fine.

time to explore :D
[Desire General] dgattenb:
what was your build number ? 1.2 etc??
[Desire General] InsolentMinx:
Android Version: 2.2

Build number: 2.17.61.2

Software: 2.17.61.2

Browser: Webkit 3.1
[Desire General] dgattenb:
build number before the upgrade...
[Desire General] InsolentMinx:
i didn't note it down beforehand... sorry :(
[Desire General] Zaphodski:
Not HTC's servers. It's purely an Orange issue however just recently there was a 'joint' (?) Tweet by Orange & HTC (through Orange Helpers on Twitter) to say that they are both working hard on behalf of all Desire customers.

IMHO Orange have come out of this very poorly. If they didn't insist on adding their bloatwhere Desire users would have Froyo now and not giving them a headache.... :mad:

A suggestion for Orange. If your apps are so good why don't you put them on Android Market for all to enjoy...... :D
[Desire General] crazy4ker:
Is it worth setting up a thread for all users with 1.15.61.10, so that as soon as someone gets the update to 1.22.61.1 (and froyo?) they can post a message to say that the update is out.

Then all 1.15.61.10 users could subscribe to that thread (and get an email when a reply is received).

Hope that makes sense.
[Desire General] Yogimax:
Please do...
[Desire General] Salieri_UK:
Well... the upgrade to 1.22 was supposed to be early this week. Unless something magical happens tonight, I'd say with it being Wednesday tomorrow, that it is now mid-week (and Thursday would be end of the week imo). Orange are terrible.
[Desire General] dgattenb:
That's what this thread is.... mmmm
[Desire General] upsell:
Hi All

Ok Has anyone with the 1.15 software actually received the 1.2 update prior to the Froyo update?

I ask because there is an awful lot of complaining without an answer

a friend emailed me to say he has froyo and is loving it so at this time I have to assume that he had 1.2

Cheers
[Desire General] dpk:
Exactly my opinion as well.

Although, I don't know why I actually believed them... lol
[Desire General] vindicatedbliss:
I called Orange again .....today. This time they told me to change the date in the phone from September to October, then I will receive the 1.2 update from which will then allow me to receive the 2.2 update.

Ask me... did it work? Go on ask me!!

F%$K NO IT DIDN'T WORK!!!!
[Desire General] Bilbo Fraggins:
Debranded tonight and after a dodgy moment with a sim lock I'm running 2.2

Me 1 - 0 Orange
[Desire General] stats101:
You still on a 24 month contract with Orange after a crappy Upgrade Deal.

You 1 - 1 Orange

:D
[Desire General] Gorskar:
If anyone does get offered the update its easy enough to get the URL of the update from the HTC servers (so that you can post if here and allow anyone to download it!)

I did it when vodafone offered up the update!

Basically its as simple as

1) download the update when prompted.

2) when the download is complete it will ask you to apply the update. Choose No/later (can't remember which it said now)

3) browse the file directory of your SD card using a file explorer from the android market (or when connected to your computer). You should find that within the directory ./sdcard/download there is an update file named something like OTA_Bravo_Orange_UK_###################.zip

NOTE THE FILENAME - and post it here!!!!

The url for the update will then be something like

http :// liveimage.htc.com/OTA_Bravo_Vodafone_UK_2.10.161.2-1.19.161.5_release58z9r0jh8cu8t3xm.zip

... but with the filename you just grabbed of course. (nb that link is for a vodafone update - i've put some spaces at the start of the url to stop it being turned into a link)

Once you've done that you can then apply the update by checking for updates again.

In my case it seemed to have to download the update again. If you're patient (and on a wifi link of course) that won't be a problem.

Now by manually downloading the update file anyone (with the current software version matching the "from" version in the filename (ie the 1.xx.xxx.x number) can update.

You'd need to take the following steps to manually apply the update after downloading it:

# Copy the update to your sdcard and rename it to “update.zip”

# Shutdown your phone

# Start your phone again, keep the volume-down button pressed while pressing the power button.

# After a while you will see a menu. Use the volume-down button to highlight the “recovery” option and select it using the power button

# After a while you will see a /!\ symbol. Press volume-up and the power button simultaneously.

# A new menu will appear. Highlight the option “Apply sdcard:update.zip”, again using the volume up/down and power button for navigation.

# Once the installation is finished, chose “reboot system now”. This may take a while and once the device boots again additional installation will take place.
[Desire General] olly230:
2 files that are identical for everyone with an orange phone.

Why the F*&K aren't they hosting them else where?????
[Desire General] garysargent:
1.15 to 1.22 upgrade isn't out - I have a script running every minute to check and it will email me when it detects it is available on HTC's servers.

1.22 to Froyo 2.2 is out. The filename is: OTA_Bravo_Froyo_Orange_UK_2.17.61.2-1.22.61.1_R_releasekgeq7pl5ki68q0eg.zip
[Desire General] stats101:
someone should really post these anti-orange threads to someone senior in orange. it may actually make them think through a few things.
[Desire General] Elementasia:
I'm starting to acknowledge the fact I'll be stuck on Eclair for good. :(
[Desire General] koo-rah:
Gary is a legend and clearly no probs with 1.22 download as came down instantly!

From all the posts I've seen about this whole episode, Orange never released the 1.15 to 1.22 update for its Desire users hence why we're stuffed...but anyone getting a slightly newer desire handset got 1.22 as default.

Really badly handled by Orange...they need a solution instead of blaming anyone else!
[Desire General] Zaphodski:
I've just asked Orange what their understanding of 'early next week' is.... :mad:
[Desire General] dgattenb:
Look at my entrys.. I went dircet to the head boss.. cant get higher than that !!!
[Desire General] roscoe141:
Let us know what response you get to that.. Early next week to me would be no later than Wednesday (today).
[Desire General] brandall:
I'm a little confused...

Using the filename above and Gorskar's instruction you can download the zip at:

http://liveimage.htc.com/OTA_Bravo_Froyo_Orange_UK_2.17.61.2-1.22.61.1_R_releasekgeq7pl5ki68q0eg.zip

But are you saying this can't be applied until the 1.22 update is available? Looking under my software settings I'm on v2.0 (Firmware Version 2.1-update1). I'm running a Pays BraveSoul ROM.

Am I good to go!?
[Desire General] Zaphodski:
From Orange, quote: 'We are awaiting further updates. As soon as we have more info we will let you know.'

Pathetic :mad:

I replied that HTC firmly see the ball in Orange's court wrt 2.1.1 so what is causing the delay?
[Desire General] Yogimax:
You need to look at your build number...

If you are on the official Orange build 1.22..... the posted update will work for you AFAIK

If (like myself) you are on build 1.15..... you need to wait for the interim update to take you up to 1.22....
[Desire General] brandall:
Under 'Build number' it says 'Pays Desire Sense BraveSoul' on mine....?

Do I need to find a way to revert before I'll be able to give the stock 2.2 a try?

I'm throwing (newb) ideas out here, but would a stripped nand backup contain the 1.22 if someone posted like in this thread http://xdaforums.com/showthread.php?t=789805&page=2 ???

No?
[Desire General] Bilbo Fraggins:
18 month, might have edged a late winner? :p
[Desire General] dgattenb:
I have asked Orange and the boss for a replacemnet phone.. one that works !...

I see what happends :)
[Desire General] ee22:
Can't one simply flash their 1.15 with 2.17.61.2 from the link above using this instruction from previous page?

# Copy the update to your sdcard and rename it to “update.zip”

# Shutdown your phone

# Start your phone again, keep the volume-down button pressed while pressing the power button.

# After a while you will see a menu. Use the volume-down button to highlight the “recovery” option and select it using the power button

# After a while you will see a /!\ symbol. Press volume-up and the power button simultaneously.

# A new menu will appear. Highlight the option “Apply sdcard:update.zip”, again using the volume up/down and power button for navigation.

# Once the installation is finished, chose “reboot system now”. This may take a while and once the device boots again additional installation will take place.
[Desire General] doinbox:
What if you are on the latest stock HTC rom. Can we apply this Orange zip update without a problem?
[Desire General] olly230:
F*#K you Orange, I treid to be a well behaved customer but this has been dragging on.

There are no benefits to having your software

debranding now - 3 files and 20 minutes and the updates slip in the phone easier that a vicar up a well greased choirboy.

What did orange do to make it all so horrible?

Only annoying things are that I need to spend and hour getting all my screens set up and sounds back in the right places & getting my apps back.

2 i have paid for which I'll prob have to buy again Carrom Pool and the tri-corder
[Desire General] EddyOS:
Well, no...check the version numbers...

OTA_Bravo_Froyo_Orange_UK_2.17.61.2-1.22.61.1_R_releasekgeq7pl5ki68q0eg.zip

this means it goes from 1.22.61.1 to 2.17.61.2 - 1.22 is a pre-requisite
[Desire General] machmandp:
ive gone a different route

been with orange for years and contract is now £18 per month plus i have a few extras which i will cancel

i have 12mths left on contract so +£216

selling my desire for £260 and i will buy out of orange contract

not sure what to get now though but it wont be through orange

my only downside is i may have to use my old WM mobile for a week or so
[Desire General] EddyOS:
Get your next phone from a 3rd party supplier to make sure you get a generic device, the Desire HD is on pre-order and is available on all the main networks at the moment...

Here's an example...

http://www.mobilephonesdirect.co.uk...TC desire HD&gclid=CNzc7enbrKQCFUQ_4wodKDeDsQ
[Desire General] machmandp:
Thanks will look into that
[Desire General] danprocter:
Got bored of waiting to update to 1.21 so have debranded and guess what as soon as I turn my phone on I can now update to 1.21...I wonder what will happen no when I search for more updates???

Will keep you posted

Yep 2.2 and HTC sense is ready and waiting for me....guys you should debrand, it only took me 10 mins lol.

I followed these instructions

http://community.giffgaff.com/t5/Other-Off-Topic/Debranding-Unlocking-an-HTC-Desire/td-p/23317

Its easier than doing this to my old Touch HD (windows mobile)
[Desire General] brandall:
I see.. thanks.

Do you know if a stripped nand backup could get us all to 1.22 so we could then update...? Or am I just clueless...? <- highly possible!
[Desire General] EddyOS:
Random info for your signature - SPL = HBOOT (you can find out by turning on the phone whilst holding down the back button)

radio = baseband (you can find out by going to Settings>About phone>Software information)

HTH
[Desire General] brandall:
Cheers! I shall update and seem a little more knowledgeable (thanks to you!)
[Desire General] ste1164:
Well if someone who is rooted with the 1.22.61.1 software do a nandroid backup of their rom. Then wipe it and do a android backup of it again and upload it then post the link here?