yashsingh1/xdaforums huggingface dataset:
[Vibrant General] J4CC3B:
Do you have a task killer set on auto kill ? I have noticed when I raised my auto kill harshness sometimes it must have killed a fatal process. I lowered the harshness and it hasn't happened yet
[Vibrant General] alexp206:
This has happened to me. I'm pretty sure the phone is frozen in sleep mode. Not sure exactly what app caused it, but it only happened one other time. I've removed some apps I wasn't using and it hasn't happened since. Who knows which one was the culprit.
[Vibrant General] Dekman:
Had the same problem with my first Vibrant from Bell as well, they know about the issue and say they have no fix other than to swap the handset out for a new one. My second handset has been fine for a week now.
[Vibrant General] RexEscape:
Let's compare apps

Some of us are having problems with our Captivate randomly shutting down also. AT&T technical support thinks it could be apps that we've installed. Could they be right? My replacement device didn't start shutting down again after 3-4 days of owning it. By that time, I have already installed some favorite apps. Here's my list. Let's compare and figure this out. It's just a theory. Can't hurt.

<<<< OMG! While typing this new thread to turn on my phone so I can see the list of apps I have installed, MY PHONE TURNED OFF ON ME! WHAT THE...!!! >>> Anyway...

Apps installed strictly from the Market, no apps sideloaded, device is stock:

-SMS Back Up and Restore

-Yahoo! Mail for Android

-Adobe Reader

-XDA-Developers

-Market History Manager

-Speedtest.net

-Google Maps
[Vibrant General] Singhman:
The ones we have in common are adobe reader and google maps. I installed adobe reader last night and it happened this morning for the first time. Could that be the culprit?
[Vibrant General] oc3rulz:
Anything is possible at this point
[Vibrant General] dq13:
just to help, I will install adobe reader on my phone and see what happens, I have no issue what so ever, I do have google maps, so let's see what happens with adobe reader
[Vibrant General] Chalup:
I vote an app causing the problem.
[Vibrant General] mjpacheco:
Sorry guys, I have been having the same problem and the only app I have that is the same as that list is Google Maps... and I don't really think that is it.

But it is probably "app" related, in the sense that there is a cache issue or something possibly stock with the phone goes occasionally haywire. It is very random, has been very hard to find any pattern.

It was happening to me only when it was charging, but then yesterday it happened when it was not plugged in. Seems to roughly occur ever other day or so.

Does make the phone not so reliable as an alarm clock, as I recently discovered :(
[Vibrant General] smashpunks:
Hard reset and don't install ****. Anything. Just let the phone stock for a few days if its fine, its a app.

I had a game called hero of Sparta that wigged my phone out bad. Had to delete that puppy.
[Vibrant General] kevnkate:
Had you run google maps recently? I've had it totally lock up my phone when trying to use the gps - maybe it locked up while the screen was off so it technically isn't off but it won't do anything until you pull the battery.
[Vibrant General] Chalup:
I, too, have experienced the nastiness of Hero of Sparta. At the time I didn't know it was the culprit and reformated the phone to stock using Odin. Damn Gameloft should refund me
[Vibrant General] jersey_609:
That game messes up on the nexus one as well
[Vibrant General] RexEscape:
Thanks for the replies on the app-theory.

My first device did not have Adobe Reader and it still shut down. It had all the other apps on my list except Adobe Reader.

The Google Maps got me thinking. Maybe it is since it's trying to get a lock on GPS. Maybe when it gets exhausted, it shuts down. Not sure.

Is there a way for us to see a log file, perhaps find the last program that ran (or tried to run) before the log file was cut off?
[Vibrant General] mjpacheco:
The google maps theory, in retrospect, could make sense. I do frequently pop that app open and so it can be running in the background. This is my second phone and the first one locked up like crazy when it could not get a GPS fix (which was frequently). This one does a lot better on getting a quick fix but is still fundementally broke in that area (like I think all of them are, despite some claims to the contrary).

I'm going to turn GPS off for a few days and see what happens.
[Vibrant General] Singhman:
Just realized something....

Happened again today... I tried calling my phone to see if maybe it was just stuck in sleep, but it went to voice mail. This is very annoying because i cannot rely on my device to be on when it should be (ie- for an alarm) The only way to get it back on was to either re-install battery or hold down power for about 10 seconds. This is my 3rd SGS and it happened on the 1st one and the 3rd (only had 2nd one for a day).

I just realized today (after the 6th time it happened in 12 days), that it only happens to me at places where i have no signal. It happened at work 3 times (where i get no reception), and once in the forest where i was bikeriding. I was in an area that showed no signal, and shortly after the phone was off. (it doesn't make any shutdown noise or anything, I just realize sometimes the phone has randomly turned itself off.

Could reception have something to do with this? Now that I think about it, the 1st phone i had also turned itself off at work....never at home. Will 2.2 fix this problem? Any advice would be greatly appreciated.
[Vibrant General] RexEscape:
For me, reception had nothing to do with the shut down. It has shut down on me at work, at home, in the city, etc.

I still think it has something to do with GPS. Why? I play with Google Maps which turns on the GPS. I see myself at the precise locations according to GPS. I hit the Home key or the Return button to get into other apps. (Is Gmaps still running?) I charge the phone overnight, sleep, wake up, get ready for work, grab my phone and I'm off to work. I get on my PC and log on to my home page (www.igoogle.com) and see my Google Latitude. It says that I'm at work now. So...is Gmaps currently running after starting it once (without app killing it), and could it be trying to access the GPS in the background, and if it does and it gives up, could the phone give up also to prevent battery drain? Quite possibly. My theory.
[Galaxy S I9000 General] kdeleon:
After I unlocked my phone with the method that reads from the nv_data.bin file, I think a new file was created in my /sdcard directory. I don't remember seeing it before the unlock, but I also didn't check very carefully.

The file is called .nwksimpin, it is very small and from what I can tell only has "10" when you look inside the file. Was this created from the unlock or the script that I ran? Can I delete it or is it required? I just like to keep things as clean as possible.

Thanks
[Android Q&A, Help & Troubleshooting] HorNet505:
can it be that some sdcards can not be gold-carded?

I use a 32GB no-name microSD card and could not read it in windows after the gold-card procedure :-(

had to reformat it to be readable :-/
[Droid Eris Q&A, Help & Troubleshooting] thewolf66:
I feel that this a dumb question but I cannot seem to find a clear answer for this question

I have a Eris with 2.1 OTA rom can I root this phone it has never been rooted before

Some thread say no other say yes what the correct answer
[Droid Eris Q&A, Help & Troubleshooting] Pantheon.:
Yes you can, use the one click root app.
[Droid Eris Q&A, Help & Troubleshooting] thewolf66:
Can I just root and not change my ROM
[Droid Eris Q&A, Help & Troubleshooting] bftb0:
Yes. Search the dev thread for the keyword "engtools3.zip" My guess is it's in the same "One Click" thread referenced earlier.

That will not get you a good OC kernel, though. You might want to replace that (the boot partition) on your stock phone as well

bftb0
[Droid Eris Q&A, Help & Troubleshooting] thewolf66:
Thanks I plan to ROM but first I would like to back up my ROM so I can put it back on if I would like
[EVO 4G Q&A, Help & Troubleshooting] soundwavedj:
My Gmail account shows messages unread on the desktop version when I've opended them and read them from my phone. I never used to have this problem until I installed the fresh 3.1.0.2. I was using the previous version 3.1.0.1 before that and never had an issue. Anyone's help would be greatly appreciated.
[EVO 4G Q&A, Help & Troubleshooting] SilverStone641:
I know when i read my emails there is a slight delay between the time when i view them on the phone and when the online, desktop version, gets updated. are you not seeing the desktop version update at all??
[EVO 4G Q&A, Help & Troubleshooting] plmiller0905:
On your phone try going to Settings>Manage Applications>Gmail....and clear the cache. Give a sec for it to resync. After it does everything should work fine then.

This message EVOlved from my Powerful Evo!
[EVO 4G Q&A, Help & Troubleshooting] soundwavedj:
Great advice. Thanks
[EVO 4G General] bigddybn:
Sent to the article author here at XDA this morning along with a few other key addresses.

**********************************

Just wanted to follow up with you. HTC has quoted me $75 to repair a missing camera lens cover due to my phone also having the hairline crack you discuss here. Even though they acknowledge the fact that the hairline crack doesn't affect the camera lens in any way shape or form and also acknowledging that the missing lens (it fell out) is also an obvious warranty issue they are demanding I pay their fee. Also conveniently right after they quote you expedited shipping prices (in my case 15 for overnight since I've been fighting them for 2 weeks on this already) and charge your credit card they decide to finally inform you that it'll take about two weeks to do actually do the 10 minute repair for you.

I've attached a picture the RMA folks at HTC sent me of my "negligent damage." Somehow phones with screens that fall off and USB power ports that fall out of the phone are obvious manufacturers defects but actually pushing the power button (OMG HOW DARE I DO THIS) is abuse and will not be tolerated by the nice folks at HTC.

****************************************************************

Dear Mr. Sheehan,

Please see the pictures below that you have requested from your phone. If you have any further questions feel free to contact us at 888-617-1113 between 8am and 8pm EST Monday through Friday.

Sincerely,

HTC Customer Care

3. Ben Sheehan

SN: HT05******* (Evo) – Crack case

**************************************************************

Dear Valued Customer,

Thank you for using HTC repair services! Here is a copy of your invoice

for reference.

RMA #: 121****

Accepted Repair Actions: Average Repair

Total Charged: $90.00

Date of Charge: 8/24/2010

There is a 90-day warranty on all repairs made. The 90-day warranty applies

only to repeat return cases with the same functional failure symptom and

same parts for replacement.

Please remember that all processed repair charges are non-refundable. The

charge will appear on your credit card statement as Telamon CPE.

Thank you for using HTC! We appreciate your business!

Sincerely,

HTC Customer Care Department

1-888-356-2375

M-F 8AM - 8PM EST

**************************************************************
[EVO 4G General] Bielinsk:
Wow, that is ****.

Mine is cracked in precisely the same place.
[EVO 4G General] Sprockethead:
It is B.S. but for some reason both Sprint and HTC refuse to acknowledge the crack as a defect. I think it is ridiculous and deserves a recall. But I don't understand the problem completely. Are they forcing you to pay $90 in order to get your phone back? Or are they just saying that it would cost $90 if you asked them to repair the hairline crack?
[EVO 4G General] uniquenameevo:
I never read the other thread. Does it crack in the middle? Looking at how it is attached (two tiny, flimsy tabs) when I had mine apart...I would expect the tabs to break. It's a crap piece all things considered.
[EVO 4G General] bigddybn:
Sent the phone in for a completely unrelated issue. They are saying the crack is evidence that I've abused my phone. I can either pay 75 for them to fix it or 40 for them just to send it back. The additional is shipping.

This company literally has by far the most useless and brain dead phone reps I've ever encountered.
[EVO 4G General] TheBiles:
Should have just exchanged it with Sprint.
[EVO 4G General] Sprockethead:
That is absolutely awful. The cracked power button is a well-known defect of this phone. And the fact that they are nitpicking you is almost a deal-breaker. I'm mad for you.

Twice when I owned a Blackberry I sent my phone in for minor issues. The way it worked is that Sprint overnighted a new phone to me before they looked at mine. I activated the new one so that I wouldn't have to be without phone. Then I sent in the old one. RIM charges something like $75 if they find that the problem doesn't exist and you were just trying to get a shiny new phone. I was never charged the $75. And I was really pushing the policy because there was some tiny flaw in the phone which was why I was returning it.

You shouldn't have to wait this long for a replacement. And you shouldn't have to bicker with them like it's a flea market. We only have these phones for like a year before we move on, and they are wasting your time.
[EVO 4G General] bigddybn:
Sprint had no phones and it was a wait for a refurb. Figured this would be a simple in and out repair. My bad thinking HTC has any idea what customer service is.
[EVO 4G General] thebryanexperience:
Ugh. I just noticed my one month old never dropped babied Evo has that be crack right where everyone else's is located. I thought you were all being rough on your phones but I stand corrected. HTC will be getting a call from me.
[EVO 4G General] Sprockethead:
HTC will not care if they get a call from you. That's the problem.
[EVO 4G General] xavier1022:
Just had the same issue, plus I lost my WIMAX flashing, so I went through Sprint and told them the button craked, 1 week later i have brand new EVO. NOT refurb. I did flirt with the gal at Sprint though..
[EVO 4G General] Sprockethead:
She must have been trying to get you out of the store as quickly as possible. Not a bad strategy. :p
[EVO 4G General] Alanmw86:
get your phone back tell them to F themselves at go ***** at sprint, and wait, I'm pretty sure its not going to kill anyones phone to have a crack in it while you wait for a refurb to come in, HTC is going to send you a refurb anyway most likely.

either way with a refurb your stuck without root, the Evo's roll in for Service and repair replacements every few days.

the longer the better, more time to hope froyo gets rooted lol
[EVO 4G General] uniquenameevo:
Wait, is the button itself cracked, or the trim right around it (on the screen side of the top)?
[EVO 4G General] Bielinsk:
Its just the trim around it. I really don't see it as anything but a cosmetic issue. There is no "flex" to the plastic and feels as solid as a friends that doesn't have the crack.

I can only feel it with my fingernail.
[EVO 4G General] gmanvbva:
File a case with the BBB.
[EVO 4G General] uniquenameevo:
I have that too. Mine has been apart a few times, so I can't really *****. I only noticed it because I was scrutinizing the button.

Still my favorite phone ever, and will probably be for the next six months.
[EVO 4G General] Aridon:
Yet when there is a thread about another manufacturer everyone is ready to beat HTC off with both hands while they piss on the other builders. They are no better and their build quality is certainly suspect at best. Don't even get me started on the programming mess.
[EVO 4G General] bigddybn:
I've filed formal complaints with the BBB (like anyone cares) and the Florida Division of Consumer Services (might care) along with posting on every forum and facebook page I can find related to HTC as well as carpet bombing their fax numbers.

HTC I know you are reading this.

I'm just getting started.

I promise you I will cost you many many times more than the 75 bucks you've gotten from me.
[EVO 4G General] bigddybn:
Making it a point to call twice a day to check on my phone.

They told me it would be 5 to 7 days before it ships.

I'll call twice a day every day and waste as much of their time as I possibly can.

Also got another "we don't care about your problems with HTC" chain letter from Sprint today. In case anyone wondered the "dan@sprint" address just takes you to more customer "service" reps though you do get a dedicated employee to ignore you. I like when they say they are "calling from the office of Dan Hesse." It makes me giggle. Chances are good they wouldn't know Dan Hesse if he walked up and punched them in the face.
[EVO 4G General] bigddybn:
Double post
[EVO 4G General] uniquenameevo:
Chances are good Peter Chou wouldn't recognize you either.
[EVO 4G General] bigddybn:
Then I'll make it a point not to answer my phone with "Peter Chou's office" next time it rings.
[EVO 4G General] knives of ice:
Why would anyone waste time getting a hairline crack fixed at that price what an absolute waste
[EVO 4G General] jackpearce:
I have a crack on the trim around my micro usb. I think I'll just live with it.
[EVO 4G General] yglup:
I'm glad I returned mines to radioshack and preordered the Epic! From. The moment I actually sat and played with it I noticed the light leakage on the bottom touch buttons. A week later, guess what? My screen started seperating on the right side next to the volume button, thought nothing of it. Another week passes and the opposite side was doin the same thing, so I call sprint and I'm told tto take it back where I bought it to exchange because this was a commonn problem recognized by them and HTC. Well radioshack claimed they did not know when they would have them in stockso go to sprint to have it fixed, well sprint claims they won't touch any phone until after 30 days. So went back to radioshack only to be told the same as before and if my 30 days passed to take it to sprint because they couldn't do anything then. Wasn't wit it I called sprints retention and explained, told them id rather go with the epic, they refused to tell me epics release date but suggested I return the evo and close out the line from account, they told me epic would be out before end of august but couldn't give exact date, but they wojuld instantly let me start anew account immediately thus giving me achance to either wait on epic or evo using the new 30 day guarantee period. I took the intercept for now and preordered the epic the next day, radioshack tried their best not to take that evo back, the rep claimed their sprint rep was in the store earlier in the week and claimed the epic would not be out for a few months, Bull****! 12 midnight later that day sprint anounced it and I preordered the epic! I had problems with my hero, such as dust under the screen and just like what this thread is based o, I will not be subject to this!
[EVO 4G General] nukedukem:
Paradox

par·a·dox

/ˈpærəˌdɒks/ [par-uh-doks]

–noun

A self-contradictory and false proposition.
[EVO 4G General] bigddybn:
I didn't send it in for a hairline crack. The camera lens/cover fell out of my phone.

Apparently reading comprehension day was an absolute waste.
[EVO 4G General] bigddybn:
Touché

10 char
[EVO 4G General] HondaCop:
I've got a crack that starts below my lower back since I was born and have learned to live with it. I suggest you do too.
[EVO 4G General] bigddybn:
I suggest you read the thread before you post next time. I don't care about a hairline crack. HTC does and they are denying my warranty claim on my camera because of it. I'd be perfectly happen if they fixed the camera and ignored the crack as long as I don't have to pay for it.
[EVO 4G General] dj_jelly:
So they wouldnt change it thru Service and Repair @ sprint?

Heres the trick me being a former tech for a couple years just go into a store and tell them that you get about 20 dropped calls a day and Phone Resets Auto.

Reason for that is there is really no way to check for dropped calls unless you make a bunch of phone calls n no one wants to waist their time with that.

Just sayin....
[EVO 4G General] bigddybn:
I do not know internal procedures but the store here I dont' think fixes anyting. They just swap your phone with another one. Unfortunately they did not have a phone to swap me with.

On a brighter note I got a call from Sprint today. They are taking care of the charge by means of a credit to my sprint account. They just asked that I forward proof of the credit card charge from HTC to them which I have done. This still irks the hell out of me in principle but I consider my particular matter resolved. Well at least I will when that credit shows up.

The warning still stands. HTC RMA is horribad.
[EVO 4G General] gmanvbva:
Most manufacturers RMA processors are horrid. That's why everyone avoids them and forces the carriers to deal with their issue.
[EVO 4G General] spankmaster:
wow....

i am literally TERRIFIED at how much that crack on your phone is EXACTLY like mine!!!! i place it starts, the freakin' ANGLE of it and everything!! This and i just started having the charging issue as well.. :(
[EVO 4G General] Rooster286:
You want to get "back" at HTC. Save every incident of this particular issue you can find, then sue them in small claims court...filing fee is likely 30.00, i'd bet that you get a default judgement or they settle out of court, and pay the fee.

Takes 20 minutes to file the claim and is a pain in the ass for HTC to have to deal with. If enough people do it and it gets critical mass, they'll likely just instruct customer service to waive the fee associated with it for people in the future.
[EVO 4G General] Indiana Jones:
:(

oh crap man. i dont think im gonna buy this phone.
[EVO 4G General] uniquenameevo:
I doubt any standard phone is durable enough for all of your crazy adventures anyway.
[EVO 4G General] soxozor:
I agree on the matter that it's the principle that matters. I'm sure enough people have complained for them to recognize it as a manufacture issues rather than an abusive user and they still voided your warranty.

I would be mad. Hell, I AM mad for you. HTC is getting too cocky for my taste.
[Galaxy S I9000 General] Singhman:
I am on my third SGS from Bell Mobility. I returned the first two because of the same problem. I would be using the phone like normal, and at random times I go to make a call or something, and notice that the phone is turned off! On my last 2, i couldn't turn it back on using the power button and assumed it was turned off, so i would re-install the battery to get it working again (until it would happen again a day or two later).

Well, today it happened for the first time on my third SGS (on the 2nd day after i had it). This time, i decided to hold the power button for about 10 seconds to see what would happen...and the phone restarted (didn't re-install battery like i used to).

What could be causing this? I thought it was a defect in the phone, but this is the third one to do it. It happens randomly (sometimes every 3rd day, sometimes everyday). Anyone know what it could be? Could the phone just be 'frozen' in sleep mode? (meaning the phone is still on, just the screen is frozen black)...or could the phone actually be off? Thanks in advance!
[Galaxy S I9000 General] pedroc2009:
The same happened to me several times, but since i changed the default home screen mananger, it never happened again. So, maybe this is a software issue, i dont know.
[Galaxy S I9000 General] Singhman:
default home screen manager? could you please explain that to me (noob!). thanks
[Galaxy S I9000 General] uberberben:
Just download from market Launcherpro or Adw launcher and Home switcher to set default layout.

Btw it's strange, because my SGS havent hanged up even once since i have it.
[Galaxy S I9000 General] kylexhide:
I have the same problem. But it happens at least few times a day. I have to check my phone is on regularly to aviod miss call.

I am using a rooted JF7 ,anyone have idea how to solve it?
[Galaxy S I9000 General] katsuru:
SetCPU is known to cause that.

The device shuts down automatically.