[HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting] nrfitchett4:
Trying to help

1. Use microsoft myphone to back up contacts, appts ONLY (no sms)

2. Hard reset the damn phone!!!

3. Run microsoft myphone and restore contacts, appts.

4. Open file explorer, navigate to Device/Program Files/ erase any programs you don't want on the phone

5. Try it for 24 hours and see how it goes.

6. Stay away from BSB tweaks if you don't know what the tweaks do. There is very common knowledge that if you mess with the touch screen settings in there (tap time and screen sensitivity). Turning these 2 on will kill your touchscreen in call.

7. Have you checked htc to see if you are running the latest version for the hd2 (stock)? If you are running an older version of stock, cht might not play nice. Also, if you are going to install cht, you need to delete the application data folder off of your sd card. Also, turn off the second hand/ clock animations, and turn off the weather animations (you can add a quick link toggle then delete it). I would stay away from the cht lockscreen until you have figured out what is bugging your phone.

8. Try using the phone with sense off. Go to settings/ all settings/ home settings and turn off sense and turn on windows usual (or something like that). go to:

http://www.spbsoftwarehouse.com/products/mobileshell/

download mobile shell and try it. you might like it better than sense. Not as pretty, but probably just as functional as cht (more functional than basic sense) and uses a lot less memory.

9. transfer any important files off the storage card and format it. If it is the original card, there tends to be some issues with the card and it can cause sense to freeze

10. Update the radio, this can be done without flashing a whole new ROM and might improve battery life. Newest radio is 2.12 I believe and can be found in the custom ROMs section.

11. If you are still not happy with the phone, then consider flashing a custom ROM. I have used Energy, another simple ROM and axlor ROMs and they have all been more stable than the stock ROM. Sounds like you know how to do this (run hspl3, then install the ROM). Remember that anytime you flash a ROM, if you partnered your phone (actually set up active sync on your computer), you need to delete that partnership and start a new one.

For the most "stable" Roms, stick with 21xxx ROMs. These are all 6.5, most like stock, and are supposed to be most stable.

For ROMS with more finger friendliness, use the 23xxx ROMs. Most of these are beta, so can be more "buggy" but I haven't found that to be the case.

Anytime you flash a custom ROM (or any ROM) erase that application data folder after flash, then hard reset before customizing. This should help you.

If after all of this you are still having problems with the phone not working properly, then I would send it into htc. Tmous hd2's have only been out since march, so they are all still covered by htc warranty. Call 877-293-0807 and talk to tech support for HTC and see what they can do. At worst you are out a small diagnostic fee, at best, you get a new phone. Just make sure you write down your sn, pn, and imei from under your battery before you call because they will want that info.

EDIT: AND CHILL THE F' OUT!!! We are not tech support, just tech junkies that like to help each other out. This really is an awesome phone, even my no tech wife is using one (and my 9 year old).