yashsingh1/xdaforums huggingface dataset:
[Epic 4G General] brandor:
Those of you waiting for the Samsung Epic 4g to become available should be extremely happy to know that starting tomorrow, 8/5/2010, you will be able to pre-order through Sprints website! :)

EDIT:

On Thursday, August 5th - if you are a Sprint Premiere customer, you should receive an e-mail containing a link to Pre-Order your Samsung Epic4G

Then, on Friday, August 6th - the general public will receive an email containing the link.

Here are some guidelines for the pre-orders:

-Only one Samsung can be reserved at a time

-Pre-orders will continues through 8/17/2010 (NOTE: The reservations may be closed early if inventory is depleted)

-No Money, Bank, or Credit Card information will be required to reserve a device

- all reserved devices MUST be picked up by noon on the day following the Samsung Epic launch or they WILL BE CANCELLED

-Reservations will be made through sprint.com/ Epic4G

This is official info from a VERY RELIABLE source
[Epic 4G General] blakehess11:
Where did you find this information?
[Epic 4G General] Jez2cool:
How do you have this info?
[Epic 4G General] BeerChameleon:
Ill Believe it when i see it tomorrow. According to samsungs facebook there will be an anouncement from sprint soon. So maybe it will happen tomorrow and im pre ordering that asap.
[Epic 4G General] NeonMonster:
Don't put out dates if you don't have proof or a source to back it up, because you are gonna get peoples hopes up if it doesnt!
[Epic 4G General] entropism:
Internal sprint memos. I can verify his info, but if you want screenshots, you're out of luck. Not losing my job over it ;)
[Epic 4G General] BeerChameleon:
Ya for sure if it is tomorrow then i will be so happy.

It seems about right got the Samsung announcement today and it says stay tuned so there is some good announcement coming. Also its about 2 weeks a way from aug20 pre-orders sound about right by Friday. Cant wait to see what happens soon or tomorrow. Im ready to preorder tomorrow. :)
[Epic 4G General] gTen:
Is this info from the playbook? (if so take a pic) or from somewhere else?

Either way we need some sources >.>
[Epic 4G General] DevilDogVIKING:
I really hope this is true!! This wait for info is killing me! Please someone post a screenshot of this memo! Just block out any info associated with you or your area.
[Epic 4G General] BeerChameleon:
Sweet man thanx for the confirmation. Preordering it tomorrow.
[Epic 4G General] DevilDogVIKING:
I just noticed on samsungs facebook page that they deleted that post. That's interesting. :)
[Epic 4G General] BeerChameleon:
Just like the did with the samsung epic4g show schedule changing from aug 20 to january 3000
[Epic 4G General] DevilDogVIKING:
yeah, it seems they do a lot of that, lol
[Epic 4G General] Kcarpenter:
Sadly my guess is that all of the known exploits by this point in time have been patched. Time to roll up the sleeves and get dirty. :D
[Epic 4G General] gTen:
ok I'll take your word for it..but can you confirm Aug 19th-20th for a release date? or no info yet?
[Epic 4G General] rempwnz:
crossing my fingers for tomorrow. can i preorder off the sprint site even if im not a current sprint customer?
[Epic 4G General] ForrelZ:
If it really happens at the Engadget show you'll know as early as an hour and a half from now up to as late as 2 and a half hours from now if they like to keep the best for last. In either case stop back in 2-3 hours if nothing new has been posted then yeah...
[Epic 4G General] Pops_G:
nm, old link.
[Epic 4G General] showmrock:
How do these preorders from Sprint work? Do you pick them up instore or are they shipped to you? If so when do they arrive if shipped? Will Radioshack and BB be doing preorders for this phone?
[Epic 4G General] NeonMonster:
I'm most likely gonna preorder from RadioShack if they have it for cheaper than 199.

That way I can get insurance through them, AND pick it up the day its released.

Im guessing Wirefly will have the phone for around 149. But dont know if I could start a new contract on my friends plan that way.
[Epic 4G General] quasi13:
Maybe Sprint will announce the Epic's release date on the 10th, 11th, or 12th to distract from the Torch and Droid 2 launches? Releasing the Epic next week seems like a better approach, but that doesn't seem likely at this point.
[Epic 4G General] BeerChameleon:
I really want this thing to just get a price and/or release date/reservation date i hate reading all these rumors and dates. And none of them being true or changing.

Annoying.

Im so bored of my tp2 and getting sick and tired of windows apps. Also the slow ass harware on it as well.

I want android and the epic now. Dammit or a F*ckin Release Date or price.
[Epic 4G General] imdshiznit:
Same exact situation here :(
[Epic 4G General] DirtyShroomz:
Technically... there isn't. There is however, an extra $10 charge to have phones that do not have a data cap on them that just so happen to have the ability to run on a 4G network :) The $10 charge actually goes towards building the 4G network... so if you don't want it, don't pay for it - and if you want it, help pay for it.
[Epic 4G General] gTen:
LOL..thats like saying your not paying for your Cable bill..your paying so your neighbor gets Cable..and if you don't want it don't buy cable...

We wouldn't pay it if sprint would let us use any device on their network >.>..
[Epic 4G General] ScientificOne:
LOL...I have unlimited data, yet I pay another $10 for premium data, whatever that is. The data I use on the EVO is no different than what I used on the TP2...And people having an EVO don't have a choice to pay for it or not...even those who don't have 4G still have to pay the $10. Quite a coincidence that the $10 charge is only on phones that have 4G capabilities, so to me, that means you're paying $10 for 4G...Anyway, come back when you have useful information :rolleyes:
[Epic 4G General] DirtyShroomz:
Which is why I said "technically". Again, this is a free country, you are NOT forced to purchase this phone, however if you decide to, you do have to pay the $10.00. Nobody is forcing you to buy a Bentley, but if you do, you have to pay 93 octane gas, not 87. If you don't want to pay the charge, simply don't buy that phone that requires the charge. All you're doing is being ignorant, you're *****ing paying for something that you have the option to not pay for. Go get an HD2 on Tmo, they don't require the $10.00.
[Epic 4G General] ScientificOne:
Ignorant? Only thing more ignorant than your posts (and claiming you work for sprint) is the $10 premium data charge. My plan says I have UNLIMITED DATA, why the additional charge for data...doesn't unlimited mean just that, unlimited? And by the way, I'm not paying for it, I have a $10 recurring credit so roll that up and smoke it! :rolleyes:
[Epic 4G General] koolhand79:
Great point. How can anyone ***** about something they don't have to do? Let your money and what you spend it on do the talking.

But back on topic, i don't understand why sprint hasn't announced a release for this phone yet. Its as if they don't believe the average customer will just walk away and purchase a DroidX/ Droid 2 or another variant of the Galaxy S. It seems all the other carriers are aggressively releasing phones and under cutting each other to get our business, while sprint takes a ho-hum approach. Even their advertising of their flag ship products isn't on par with that of Tmo, ATT and Verizon. This can't be a good long term business strategy for them.
[Epic 4G General] mbkowns:
Talked to a store in Riverside CA and they guy told me they got Epic training yesterday.

Judging by the training times with EVO the 20th-ish date seems the most realistic.

Wish it was out Wednesday the 11th though.. I want to break off my contact like never before for this thing we all think is EPIC!
[Epic 4G General] richse:
Wow, you're an idiot. The discussion was not about needing to buy the phone or not. The discussion was whether or not there is a surcharge for 4g after the CEO said there would not be one. If you have to pay it to use a 4g phone then obviously the CEO was wrong. Reading comprehension is a valuable skill, I suggest you look into it.
[Epic 4G General] DirtyShroomz:
Acutally, reading comprehension > you. Again, there is no "charge" for 4G... however you are a consumer and don't know crap but the face value of the system.
[Epic 4G General] DirtyShroomz:
Which will come off soon :) Hopefully you got it a few months ago so you have some time of it left, but you won't be getting it back :) By the way, when the second wave of sweeps come for the people with $10 and the Evo don't come crying to us, you won't get it back
[Epic 4G General] ScientificOne:
Dude, you don't know ****...I got the $10 recurring credit for the length of my contract. You being in "retentions" should know about it, because that's the department that offered it to me...you being a moron doesn't completely surprise me, you fit in with the rest of most sprint employees! ;)
[Epic 4G General] richse:
Once again you fail at reading. I said if you have to pay the fee to use any 4g phone and only 4g phones have the surcharge then it is a charge for 4g. Of course we as customers are talking about face value, who do you think Dan Hesse is talking to when he says 4g won't have a surcharge. It's sad this concept is over your head.
[Epic 4G General] DirtyShroomz:
You really think you know more than me? Those credits are being swept off... I'll refrain from the name calling as it won't do anybody any good.
[Epic 4G General] DirtyShroomz:
I'll give you a quick excerpt. "HTC Evo provides customer's with access to a richer data experience than what was previously available on devices, such as mobile-to-mobile video capabilities, and viewing movies and other media in a high definition format. This richer data experience requires Sprint to allocate additional resources to its data networks to continue to provide an optimal data experience for all customers. The $10.00 premium data add-on is intended to help cover the costs associated with these additional resources and will only be assessed on customers who have purchased devices that are capable of taking advantage of this robust data experience."

Therefore, your "face" value, as much as it seems to be towards 4G... really isn't. Agree with it or not, that's just the way it is.
[Epic 4G General] ScientificOne:
Uh, yeah, I do. Swept off? For what reason? Sorry, not gonna happen...at least not til my contract is up. :rolleyes:

Ok, enough with this troll, I'll get back on topic now..
[Epic 4G General] koolhand79:
You do realize you're fighting an up hill battle. You're arguing with people who believe its a 4G charge regardless of what you say and if I'm not mistaken they don't seem to think you're to bright either. I'm not saying I agree or disagree but I sure would like to see an end to this argument, especially since it doesn't matter one way or the other.

If u really work for sprint PLEASE do some digging and find us a release date. I'm not even asking for a price, just a concrete date. Lol

Sent from a FRESH EVO using xda app
[Epic 4G General] Sebrina:
You guys still feeding the counterfeit retentions troll?

Ask him how to save money with his all in one triple fraud. Been on here all day I see, must be slow over at Sprint's retention dept, or is this how you choose to spend your day off? lol
[Epic 4G General] DirtyShroomz:
Because Sprint is doing a full sweep for credits on accounts. They've already taken care of most customers with stacked credits, now they are working on recurring credits. Don't argue with me brother... you'd be lucky if you got me on the line... I'm ranked top #10 out of the 600 in retention, if you wan't a screen shot to prove it, let me know. I'm a supervisor and escalation manager... I know what im talking about whether you want to believe me or not.
[Epic 4G General] DirtyShroomz:
Yeah... unfortunately. See these are the people that constantly call in saying "I'll cancel if you don't give me this" then I call their bluff and they don't do anything... but it's okay, I understand their point of view, they just don't understand Sprint. The problem is, they think I agreed with the charge, in which I actually do not, I am trying to educate them, however it is not possible.
[Epic 4G General] Sebrina:
WOW! Did you guys see that? He just promoted himself, he's damn good. He went from a retentions dept agent to top 10 of 600 and now to floor supervisor, woot. Stay tuned next week he's replacing Dan Hesse.
[Epic 4G General] DirtyShroomz:
Unfortunately for you, I am able to be on my computer while at work. Thanks, currently tethering my HTC Hero to my Netbook
[Epic 4G General] DirtyShroomz:
Lol your funny dude ;) cute with this last comment
[Epic 4G General] Sebrina:
How is that unfortunate for me, I just got back from vacation last night. While you were stuck in your mom's basement pretending to be someone I was in Miami for the past 6 days can't say I've had it bad at all.
[Epic 4G General] ScientificOne:
Retention supervisor and you have a HTC HERO???....LOL, that tells me everything I need to know!
[Epic 4G General] DirtyShroomz:
Wow... personal life insults lol... good one. I'll leave you girlies alone
[Epic 4G General] DirtyShroomz:
What does that tell you? That my upgrade isn't due yet? lol It's cute to watch you guys fight about this $10 charge though... being a Sprint Retention employee I don't pay a monthly bill and no $10.00 charge either. Enjoy it guys!
[Epic 4G General] gTen:
Who pre-ordered a flame war?

lets get on track guys..if we are gonna discuss the $10 fee there is another thread for that...

On something more relevant to the topic..

Think sprint will spill something or just provide generic answers :/
[Epic 4G General] scottmc129:
Do you have any more of those Dirty Shroomz??
[Epic 4G General] DirtyShroomz:
By the dozens!
[Epic 4G General] karnovaran:
And this is what Sprint calls hype.
[Epic 4G General] DirtyShroomz:
Yup... and all these guys are biting into it
[Epic 4G General] koolhand79:
This isn't really hype. It's a bunch of phone geeks waiting on a phone. Hype is when the average person is waiting and going nuts over the phone. The average Joe would've bought something else by now. Sprint may even lose a few geeks who just went ahead and tried the vibrant or captivate and stuck with it.

Sent from a FRESH EVO using xda app
[Epic 4G General] DirtyShroomz:
Well of course it's not hype to the average person.... It's only hype to these nerds, but they want the 4G version, they're not going anywhere
[Epic 4G General] hydralisk:
This was the most frustrating thread I've ever read in my entire life.

My hopes were up. Then down. Then up. Then down.

Ugh. I'll be sure not to trust the OP's reliable sources again... :mad:

Oh, and DirtyShroomz is OBVIOUSLY a troll. Stop listening to him now. Don't respond to him. You're giving him what he wants.
[Epic 4G General] ScientificOne:
No more Samsung Epic on the front page of sprint.com...
[Epic 4G General] nc2nc2:
Yes it is there, you must click on Currently Not A Customer
[Epic 4G General] jasonsf:
I'm sticking with Sprint and the Epic 4g not because of 4g (since there is little hope of seeing it in WiMax form in Tucson during the life of my Epic) but because I've been with Sprint for over a decade and think they do a pretty good job.

Come-on, Shroomz, if you are a supervisor, then treat this thread the way you would treat a customer on the phone. Make fun of them to yourself, but act professionally when you speak to them.
[Epic 4G General] karnovaran:
Hype is bombarding television audiences with robots doing Google searches and catchy slogans like "Droid Does". This is Sprint just being unable to get their s#!t together as usual. They pass it off as hype, but it's really just ineptitude.
[Epic 4G General] TheBiles:
What the hell is everyone *****ing about in this thread? Can we at least keep it on topic?

I'm hoping that no pre-orders (if the release really is the 11th) mean that Sprint isn't expecting very high demand for the Epic. Does anyone know if they have floor models of phones on release date? The only way I would get one is if I could hold it in my hands first and test out the keyboard/feel the thickness. I'm worried they won't have any test models due to the demand for them. Would they also let me return it if I bought it off-contract for full price?
[Epic 4G General] gTen:
Well maybe Sprint just has a very very low standard for hype....

I can see it now..

Sprint Marketing Guy 1: Yes, my 2 cousin and aunt now know the existence of the new phone e are releasing.

Sprint Marketing Guy 2: Wow..talk about hype...thats so much improvement over the last phone which you were only able to tell your aunt!

Sprint Marketing Guy 3: This is history in the making!

*Whole sprint marketing team agrees*

Edit:

@TheBiles - Sprint has the 30 day policy remember...so you can return it any time within those 30 days.
[Epic 4G General] TheBiles:
The 30 days is for any phone, regardless of contract?
[Epic 4G General] gTen:
Well there is the 30 day for the contract...and there is also 30 day for all purchases...in general most states have a law allowing you to return a device varying from 7 days to 21 to 30 days depending...
[Epic 4G General] morgenstern82:
Went in to an actual corporate Sprint store today and spoke with the manger. He said that originally, they were preparing for pre-orders to have started on August 3rd and that the launch day would be the 11th. He also confirmed that the store playbook did in fact say the 11th was the original launch date but that the device is now delayed for an unknown reason.

He said he does not have any inventory information, no pre-order info and that Sprint corporate has everyone on standby for "future release information."

He said that they were hoping that the Aug 20th release rumors are true but that they aren't holding their breath since its only 2 weeks away and they don't have any info.
[Epic 4G General] ScientificOne:
Delayed for an unknown reason...dont like the sound of that, but I certainly believe it!
[Epic 4G General] DirtyShroomz:
Nah... I'm not the type to sugercoat things... actually most customers would love to get me, I can get a lot of things approved that most other can not. Free Evo's, Epics, $100-$200 credits, early upgrades, things that are rarely being given out these days, but it all depends on how the person comes on my line. If they're a ****, then they get nothing, if they're nice, i'll work with you.
[Epic 4G General] DirtyShroomz:
Correct... and if anyone wants a small discount, let me know. Must be for new lines or adding a new line.
[Epic 4G General] BeerChameleon:
F*ck!!!

It better come out by the 20th i swear if i have to wait any f*ucking longer. Im going to freak out. They need to hurry the F*uck up and give us some nice release info regarding price or date or preorders.

Dammit
[Epic 4G General] il Pirata:
Tired

I am tired of waiting for the Epic, tired of waiting for an available Evo and tired of the pitiful world phone offerings from Sprint. I love the customer service, the pricing (even the extra $10 for a top end phone when I am about 25 miles outside of the nearest 4G coverage area is OK) but I am tired of the lack of noise from Sprint about when I can expect to get my hands on a wonderful android phone - I love Sprint but their phones are feeling like vaporware at the moment!:mad:

OK, I'm feeling a little put out - talked my wife (finally) into moving from our current voice plan only into the android world of everything goodness 4 weeks ago and have not been able to complete the deal since I can't get my hands on the phones I want!!!! I am afraid she will decide that I really do not need the upgrade since I appear to be lolly gagging on the follow through!
[Epic 4G General] Yodeluca:
Hey DirtyShroomz could you get me and early upgrade because mine is in october and i've had my crappy instinct for 3 years and it won't stop glitching i'm on my third and i've been into the sprint 10 times and the last time i was there they changed my screen and now theirs dirt underneath it. But if i had a dirty upgrade i could totally get the epic. Do you think the epic will be $300 without mail and rebate?
[Epic 4G General] gTen:
Rebate would most likely be 150..so it will be 200(cost) + 150(rebate) + 150(upgrade) = 500$ retail...(since all the other Galaxy S go for 500$ :/)

Though wouldn't you have an upgrade after 2 years? or you gave it away/sold it?
[Epic 4G General] DirtyShroomz:
PM me

10chars
[Epic 4G General] Yodeluca:
PM???

and as for having it for three years sprint kinda screwed me i was having a surgery and my instinct got stolen sprint didn't care they charged me, gave me the same phone and acted as if my plan started over :\ but hey no biggy. I just am excited for the epic and as for this topic of pre-orders is it safe to say we won't have one now?
[Epic 4G General] DirtyShroomz:
Ehh they're very by the book. The problem is Sprint gave it's cutsomers everything they wanted losing millions a month and now that they put their foot down, a lot of people are not happy. You have to understand, they're a "for profit" business.... your phone being stolen is unfortunately, not Sprints fault.

PM - Private Message

If you have insurance you can get up to 3 replacements through tech support for free (under the right circumstances)
[Epic 4G General] Yodeluca:
Yah i understand and i appreciate it thanks for not sugar-coating it lol. But do you think it is possible for me to get that early upgrade. Because i'm dieing to have that epic and the sprint employees have helped me the best that they can. I appreciate the service and everything but your right at the end of the day they are a for profit business. So yah and i hate to sound more stupid but where do I private message you?
[Epic 4G General] Yodeluca:
Never mind i got the PM thing. But does anybody even think the epic will come out on the 11th anymore because i know Adrianna from phonedog did a beta test a few days ago and it seems crazy to go from that beta to selling in only a week.
[Epic 4G General] gTen:
They had the beta phone for months..what do you think they showed off at the Samsung conference in Samsung...there was also a leak of the beta phone pics all the way in may...

But if they are delaying it this much..maybe they are waiting for Samsung to fix something..idk :/..still doesn't justify a lack of advertising for the phone..
[Epic 4G General] Yodeluca:
Yep totally agree with you. But as long as this phone comes out in the next 2 weeks no complaints from me. I'd like to see a deffinative price though and release date and mabye some acessories and while your at lets throw in a bunch of free epics for everyone.
[Epic 4G General] DirtyShroomz:
Sprint doesn't do a lot of advertising... they're going on quarter 10 of improved customer satisfaction, the only company to do so. They're all about resolving customer issues right now and not so much advertising their phones, but their 4G network. They figure people will come check out the 4G network and of course they will run into the phones when they do so.
[Epic 4G General] gTen:
Well so far they got the worst rating for customer service for 2010 from jd power...:/ (Edit: of course I am aware that this study was done in Q2-4 of 2009)

But personally what I want from sprint is to release more phones...to give more options...I mean Q1 was pretty much dead for high-mid range phones..I mean for every 1 phone sprint releases, the competition releases 2...they have to remember that they are a cdma carrier and unlike gsm have a limited amount of phones supporting cdma...this verizon fights back by releasing a wide portfolio of phones..Sprint on the other hand is well just ends up with left overs...
[Epic 4G General] DirtyShroomz:
Hey, never said they were 1, just saying they're are the only ones to improve over the last 10 quarters so they're slowly making a comeback... as far as phones, yeah they need a little bit of a wider selection but ehh what do you expect, it's Sprint...
[Epic 4G General] Yodeluca:
True that. More phones would be nice but with phones like the epic and evo i guess they aren't sucking ;P