[Streak 5 Android Development] aaranas1:
@ kertong, I called them out about them suspending my serivce.

I purchased a Beta Dell Streak on eBay about a month ago (thought it was just unlocked). I used my company sim card and with the Streak and then August 3 I got the txt message. and then I had to call about restoring my serivce. They stated that this was a test phone and it not allow on the At&t network. No biggie, I read online that maybe this problem would be resolved after the Dell Streaks were released in the US.

Last week I used my personal sim card and wondered if my line would be suspended. Well, I switch between my Dell Streak (Updated to 2.1) and my HTC Magic, and yesterday when I placed my sim card into the Streak. Yep, I got the txt message. So I called At&t and I wondered why my Dell Streak was not an approved device now and it was blocked on the their network. After talking to several people, I finally got to talk to someone who was a little knowledgable about what was going on. They said that they would just switch my imei number and list it was a Dell Streak on their network. The problem was when they inputted that number into their system the system rejected it multiple times. They suggested that I take it back to Dell. I told them I bought I off eBay and I couldn't take it back. They came back to me about 5 mintues later and stated I'm sorry that device shouldn't have been sold because it was a testing device (so they definetly have a list of imei numbers that Dell gave them as part of the beta testing program) and I'm sorry that device isn't approved. Man, I was livid! So I explained, that I was going to quit service with At&t in a couple of weeks (i don't have a contract with At&t and I'm going overseas) and just use T-Mobile's service they would happy to have me as one of their customers. If I can't use this device with At&t then I will find someone who will. Its terrible I bought this expensive device and I can't use it with At&t. She stated that she was not sure that device will work with T-Mobile's serivce. I interjected her and stated that the reason why that you will not let me use this device is because on your network is you cannot get any money from me buying the device. Plus its not sim locked like the other Dell Streaks to be on your network. So I'm going to change my service later, but I will give you imei number of my At&t approved device so I can use my phone for the next couple of days. I've been a loyal customer for 7 years. I'll be happy to give my money to T-Mobile and I don't think they are going to care what device I use. Its not like Dell gave every single carrier in the US/Canada a list or imei numbers and they block all 1100 devices. What reason would T-Mobile or any other company would not want new customers. They would love the fact that you denied me service and I'm a new T-Mobile customer. I asked the representive if I was wrong. She comfirmed that I was right.

So they are in the process of trying to recify this problem and find a way of getting this device approved. The sent out a request form to unlock this device on the netowkr and will be sending it to corporate i guess? I should have an answer by Sept 1. I'll let everyone know what is going on. It's At&t that is doing this. They reps (well some of them) were sympathetic to my situtation and they are trying to help me out so I was pleased with that. But, all in all this is bs. It makes me wonder if they are going to not let me use my unlocked HTC Magic anymore. Every representive on the phone said that it had to be locked by At&t to use it on the network for my protection and that was their policy. My protection my a@s. They are just a bunch of money hungry a@#holes.

Who know if this will get resolved.....

I'm filing a complaint to the FCC as well.