yashsingh1/xdaforums huggingface dataset:
[Captivate Q&A, Help & Troubleshooting] zorphnog:
I've had the Captivate for about a week now and has powered off about 4-5 times for seemingly no reason. Each time it has happened has been when the device was idle/locked. Battery level has not been the culprit, as my charge level has been nowhere near low when it has happened. I've been missing phone calls because my phone has just shut off.

Has anyone else experienced this or do I just have a bad phone? Between this and the GPS issues I'm really starting to think about taking it back. Shame though because I love the screen!
[Captivate Q&A, Help & Troubleshooting] labbu63:
i unroooted did a factory reset and everything im just getting a replacement so yeah
[Captivate Q&A, Help & Troubleshooting] Citznfish:
Haven't experienced that. Are you running an app killer or something?
[Captivate Q&A, Help & Troubleshooting] jakkzen:
I had the same problem. Last night and this morning it would go to sleep and I was unable to wake it up. Had to pull the battery and then it powered up. I had "setcpu" on it and I have since removed it. It hasn't shut off since. We will see if it holds up.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
I have Advanced Task Killer Free, but I do not have the 'Auto Kill' enabled. So it only kills apps when I run it.
[Captivate Q&A, Help & Troubleshooting] dsjr2006:
Had the same issue like 5 days ago without a task killer or SetCPU. Not sure what it was, but hasn't happened since.
[Captivate Q&A, Help & Troubleshooting] lionheartck:
Try a full restore, and make sure it's not an app that is making your phone crash. If not AT&T has a 30 day return policy in store. They may want to do the restore, and have you try it for a few days. Just let them know you tried that already. If you take it back and have them check it out, if they can't fix it, they'll replace it.
[Captivate Q&A, Help & Troubleshooting] Main Target:
I just replaced my phone due to battery issues, never had a reboot.

This morning I was listening to pandora at the gym and it just rebooted on me. Then again I never use pandora, but slacker was having issues this morning.

I will wait for it to happen again before I take action :)
[Captivate Q&A, Help & Troubleshooting] zorphnog:
I have pandora installed as well, but it's never happened while the player was running. I'm keeping an eye on the task killer and pandora, but so far it hasn't shut down yet.

Any gurus know if there is a shutdown/crash log anywhere to view?
[Captivate Q&A, Help & Troubleshooting] dexjaz:
My Captivate has shut off twice, ONLY when Pandora was running and it was plugged into the car charger. When I run with Pandora running, it hasn't shut off. I think it's a Pandora problem.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
Ok, mine just crashed three times in a row. Two of the times I was changing the wallpaper. The third time, well I dunno. I've removed the Pandora and ESPN Score Center widgets to see if that has any effect.

I'm going to load the stock ROM when I get home to see if it is truly a hardware or software issue.
[Captivate Q&A, Help & Troubleshooting] thrillernight88:
I'm almost positive it has to do with setcpu.. I was setting up my friends captivate and it was doing that to several times. When i restarted and checked setcpu just on a whim, the settings were all wacked out from what i had set.. the max was all the way to the left (lowest clock speed) and the min was also set all the way to the left.. when i slid the sliders the availible min/max values suddenly changed to 1000000 for both of them..

So im thinking setcpu is not getting along with some of the captivates..
[Captivate Q&A, Help & Troubleshooting] zorphnog:
I don't have setcpu installed. I haven't even rooted my phone yet. I only have a very small number of applications installed. Here's the list:

Advanced Task Killer Free

AppBrain App Market

Barcode Scanner

Facebook

Foursquare

Goggles

Google Sky Map

Google Voice

Pandora

ScoreCenter

Shazam
[Captivate Q&A, Help & Troubleshooting] zorphnog:
Alright, I did a complete wipe, restored the factory ROM, and haven't installed any apps and it's still happening. Guess I'm taking it back. Hope they're not a pain in the ass about exchanging it.
[Captivate Q&A, Help & Troubleshooting] spyz88:
Its not SetCPU. The reason is the battery door is loose and not clicked in properly. When you place the battery door in push on the bottom part when you close the slider.

After that, no troubles. I ran into the same problem.
[Captivate Q&A, Help & Troubleshooting] temperbad:
Game hero of sparta made my phone wack out.. even paid the 5 for it.... darn
[Captivate Q&A, Help & Troubleshooting] dirtblade:
Try to remove Advanced Task Killer Free. Once I did it on my phone the problem went away.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
As far as I can tell, the cover is on correctly. The two clips are underneath the bottom slider so I don't think this is the issue.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
Again, Stock ROM with no third party apps installed and it's still happening. I'm lead to believe it's a hardware issue.
[Captivate Q&A, Help & Troubleshooting] spyz88:
Push harder. Trust me on this one.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
Alright, I gave it a try. I'll wait one more day to see if it works. Considering my phone shuts off 1-3 times a day, I should be able to tell.

What does this fix? Does the battery actually lose connectivity if it is not properly closed? I noticed a small brass pressure switch on the back, but I'm not sure what it does. I had my phone on when I took the cover off, and it remained on while I re-closed the cover.
[Captivate Q&A, Help & Troubleshooting] saracles:
So far I have only noticed this happening when my Captivate is in its case. I have a leather belt-clip holster case with magnetic closure (2 sets of magnets on this one), and I found the phone powers off several times a day when in the case. I was working from home today and left the phone out of the case all day and it has not powered off once. Any chance the magnets on the case could be causing this? I'm fully stock except for 10 or so apps downloaded from the market.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
I have a case, but it is just a Body Glove rubber like material. No magnets. No metal. Perhaps I will try out of the case as well if it shuts down again. Hoping the reclosure of the battery case might work. So far, so good.
[Captivate Q&A, Help & Troubleshooting] sulvand:
I have random shutdowns too. My phone is either on my desk or in my pocket all day. This doesn't happen everyday, maybe once every 3rd day. I'd guess that 85% of the shutdowns my phone has been on my desk. I've never installed setCPU or a task manager. I did root, install clockwork and put on a few root apps.

Can't say I've noticed any type of pattern. Different points during the day, battery at different levels etc..
[Captivate Q&A, Help & Troubleshooting] sulvand:
I'll add that I've never noticed the shutdown sound when I grab my phone and see that it's off. It's happened enough that I think I'd heard that. Hard shutdown?
[Captivate Q&A, Help & Troubleshooting] zorphnog:
Yes. I believe that it is a hard shutdown. I've never heard any sounds either. So far I've almost made it a day without a shutdown. Maybe @spyz88 solution works?
[Captivate Q&A, Help & Troubleshooting] sulvand:
I gave that a try last night. So far so good but that's < 12 hours. If I don't have any shutdowns within a week I'd say I'm good. I'll report back.

Update 08/02/2010 - 10:05pm - 3 days, no shutdowns

Update: 8/9/2010 - 9pm-ish

No shutdowns since original post.
[Captivate Q&A, Help & Troubleshooting] dirtblade:
I've spoken to Samsung this morning. The sad thing is that they are NOT aware of any issues with Galaxy S. In their opinion it not a bug or some sorf of hardware issue. They've recommended to send my phone back to Samsung so they can run some diagnostics... Any opinios here? I mean I'm not the only one who is having this issue, what are chances that there is something wrong with my phone?
[Captivate Q&A, Help & Troubleshooting] zorphnog:
I assume they would replace your phone in the mean time? I would say go ahead and do it. Can't hurt right?
[Captivate Q&A, Help & Troubleshooting] pmpntl:
Happened to me twice in two days around the same time... in the morning before work. picked up my phone in my car to check the time, and bam, off...

i don't have task killer or setcpu. checked the battery.

i do have to say, i've done a hard reset due to battery issues, and this has only happened since.

may end up doing another hard reset.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
So I was still holding out hope for the @spyz88 solution, but after almost 3 days of uptime my phone powered off again. So it's going back to the store today. I'll try a replacement, but if this is still happening before my 30 days are up I'll have to say good bye to the Captivate.
[Captivate Q&A, Help & Troubleshooting] lilo777:
I have the phone since day one and have not experienced this problem. The phone is rooted but I do use TouchWiz and I do not run any task managers/app killers.
[Captivate Q&A, Help & Troubleshooting] eatkabab:
Mine started doing it after a reset as well. batt is good-ish now, but this problem sucks.

Does the phone reset for anyone whilst being plugged into a charger/usb?
[Captivate Q&A, Help & Troubleshooting] zorphnog:
No. Mine has only done it while unplugged.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
UPDATE: So I switched my phone out on Monday and so far I have had no problems in 2+ days with all the apps I had before. I'm thinking in my case it truly was a hardware issue of some sort.
[Captivate Q&A, Help & Troubleshooting] eatkabab:
It may have been hardware in your case, but I did not have this issue until I factory reset my phone.

This problem is becoming EXTREMELY annoying. No programs seem to be causing any problems for me. I have no idea what it is and its driving me crazy! I hope someone figures this out soon :confused:
[Captivate Q&A, Help & Troubleshooting] The Balvenie:
i'm having the same issue and i also have pandora installed athough i've only used it a couple of times. i'm going to uninstall pandora and see if that does it.
[Captivate Q&A, Help & Troubleshooting] The Balvenie:
it's not pandora and i don't think it's a hardware issue either - the problem doesn't seem to be reporting on galaxy variants. i changed my gps settings back to the original factory setting (using the *#*#1742365#*#* thing). so far 2hrs and no issues...
[Captivate Q&A, Help & Troubleshooting] The Balvenie:
UPDATE: Changing the gps settings back seemed to help - no shutdowns after doing so. i also followed the "pimp my captivate" guide and that *really* made a difference.
[Captivate Q&A, Help & Troubleshooting] tpliquid:
I noticed my shuts off after I unplug it from my charger. It seems like it only shuts off after 5 min or so after its unplugged. I noticed it today because it was on the charger and the alarm went off. I unplugged it and the snooze didnt come on. I checked the phone and it was off. I think the other times it happened the same way for me.

It seems like it only happens when i charge it from the wall. If i charge it from my computer it does not shut down. I need to test it again.
[Captivate Q&A, Help & Troubleshooting] Qmotion:
Hmmmm. I thought it was me. My phone shuts off every couple days. I'm getting close to my 30 days. Maybe I need to do a restore and get another one. Where do I find the factory rom?
[Captivate Q&A, Help & Troubleshooting] pmpntl:
I can also confirm this... each time it shut off for me was about 10-15 minutes after taking it off the charger in the morning, getting dressed, then voila, it's off.

does not happen during the day... just right off the charger :mad::confused:
[Captivate Q&A, Help & Troubleshooting] eatkabab:
Mine usually shuts off when I leave it idle for a while. Maybe 2 hours. As if it goes into such a deep sleep it just dies.

Its never turned off shortly after unplugging, while being plugged in, or during use.
[Captivate Q&A, Help & Troubleshooting] zorphnog:
Been going for a week now since I exchanged mine for a new one and hasn't shutdown once! If your experiencing this still I highly suggest just swapping it out for a new one. It took all of five minutes to exchange mine. No questions asked.
[Captivate Q&A, Help & Troubleshooting] Jack45:
Extremely annoying??? It's UNACCEPTABLE! Who wants a phone that turns itself off? What if someone needs you in an emergency - or it's an otherwise important phone call?
[Captivate Q&A, Help & Troubleshooting] pmpntl:
agreed... unacceptable regardless of software/hardware issues.
[Captivate Q&A, Help & Troubleshooting] Jack45:
In case you believe that you'll get help from Samsung support, forget it. Been there, done that.
[Captivate Q&A, Help & Troubleshooting] slaman:
I'm facing this... happens maybe 2-3 times a day. I've tried different kernels, ROMs, and modems... I'm no undervolting or overclocking (although this increased the frequency of the power-offs)

I've wiped dalvik and factory reset... nothing seems to work.

I guess I'll just do a master clear using a stock ROM, see if that fixes things, and if not, look to Samsung to replace it.
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
so when i install and update it start it up and it gets to the first time start wizard and it dont fully load. vibrates and restarts. its doing it with all android builds and cabs and i uograded the rom a couple of times so i dont think thats the reason. any ideas?
[Touch Pro2, Tilt 2 Android Development] Reefermattness:
Wipe your sd card and start over is usually will fix any weird bugs. Or as stated in the release thread by 100 different people, delete your data.img file, your cache folder, any old folders associated with the old android build. Usually old conflicting files are the culprit.
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
i delete all the android files but didnt work. will try formatting the sd card tho
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
ok. so i did task 29 updated my rom. formatted my sd card. downloaded and installed the newest build. and same problem. first boots it loads the top task bar give it a few seconds. vibrates and reboots.
[Touch Pro2, Tilt 2 Android Development] Koomoo:
I also had this problem and its super annoying

But I managed to fix it.

What u wanna do is not UPDATE with the MJG start up tool

Just select which Rhodium I have for keymapping and hit run android.

Try that cuhz that fixed mine.

Make sure u do what was mentioned onj the top post to clear the SD card and format it FAT32 LONG VERSION(uncheck quick format)

Keep us updated

-Koomz
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
im not sure i fully understand what you are saying. if i dont update it the first time i run it. it doesent boot. is there another method of updating?
[Touch Pro2, Tilt 2 Android Development] Koomoo:
Yeah don't update using the ultility. If what u mean it won't boot? Like it hangs during the linux boot up?
[Touch Pro2, Tilt 2 Android Development] Reefermattness:
You shouldn't need to run the update at all if its a new package that you're using. The zimage/modules update breaks the build currently. (Update in the works). You can still use it to update footfall and initrd.
[Touch Pro2, Tilt 2 Android Development] devilcuban:
Hey reef don't know if your aware or not, but i think the reason is that when they use the update app, the modules aren't being extracted properly. i think that's whats causing the system to crash after it boots.

they should be like 876kb or around that and when they use the update app, they are like 6-8Mb in size.
[Touch Pro2, Tilt 2 Android Development] Reefermattness:
There will be a new tool soon and that this wont happen, one click update type thing where i control what does and doesnt get updated by an xml file per update. :)
[Touch Pro2, Tilt 2 Android Development] devilcuban:
Sweet :) lol
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
well since i updated my rom. and formatted my card. i reinstall the cab. if i dont do the update it just has a thing pop up asking to launch a script file. am i only supposed to update certain files? because no update at all means no boot for me
[Touch Pro2, Tilt 2 Android Development] Koomoo:
Well theres your problem

The ROM

What ROM are you using?

My phone is stock and it works

Seems to me the ROM is your problem.
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
im using energy
[Touch Pro2, Tilt 2 Android Development] dkdontforget:
ok so i updated my rom. installed android and DID NOT update that. and it booted just fine. and i was playin around in it for a while. then out of nowhere i couldnt make calls. and i couldnt use data. but i could recieve calls and send/recieve txts. so i resetted and try to boot into android again. NOPE. i dont know what could of happened it wont exit out of winmo it just says haret version pre..... launch a script file. any ideas?
[myTouch 3G, Magic General] ghostin:
I just rooted and rommed my MT3G to Cyanogen 6, and it works great, but I have a notice to update to 1.6. Isn't my phone at 2.1? Should I update?
[myTouch 3G, Magic General] Binary100100:
You received a notice on your phone to update to 1.6?

I wouldn't. Although eventually you probably won't have a choice because if you keep putting it off it'll install itself.

This is the first that I've heard of. Especially since all devices already have 1.6 installed. By any chance did you do anything at all to modify the build.prop file?
[myTouch 3G, Magic General] chrish2008:
Not all exactly true, ive never noticed updates come through to my phone but as you said all devices have 1.6, only after 3-5 months of the device coming out, i got mine from vodafone a couple of weeks after it coming out, it came with 1.5. But now running CM6.0.0-DS-RC2, although its only an experimental release it is very stable.
[myTouch 3G, Magic General] Binary100100:
I used to get them back in the JF days.

So I don't see why you can't still get the OTA updates today.

Just because you never noticed doesn't mean it can't happen.
[Touch HD General] reason80:
This is my first post here and though i read similar posts on this subject i would

like to read your opinions on this one.

I accidentally dropped some water on my touch hd and my display got damaged.The phone worked fine and so did the digitizer but the problem was that the backlight of the display was dead.At some point the backlight turned on but when i tried to input the unlock code it turned off right away (did this several times).I knew that i should replace the lcd (and the digitizer just in case).

I bought the lcd and the digitizer seperately and i managed to assemble the phone back using the service manual.Since then when i turn the phone on I hear the starting sound,i get the vibration then after a while the screen with no backlight again displays the "tap here to configure your phone" screen (after the hard reset),when i tap i get no response.

I checked the connections many times and i also used a second digitizer with no success.

Is there a possibility flashing a new ROM will solve the problem?

If so is there a way of flashing a ROM when the phone's screen is not usable?

Waiting for your precious opinions/suggestions/knowledge

Thanks in advance.
[Touch HD General] Z80-Man:
Hello,

Flashing the ROM won't solve an obviously hardware problem.

If you changed the LCD and still have no backlight, then either you bought a defective screen, or the problem is elsewhere, maybe on the main electronic board... Which would be bad news.

BTW, I wanted to change the digitizer in the apst years, but its not provided with the glue, so I had to buy a whole assembled screen + digitizer.

How did you manage to glue the digitizer on the screen ?
[Touch HD General] reason80:
I aligned the screen with the digitizer and then i used small pieces of a special thin and trasparent tape to hold it in place.The tape holds the screen tight and it is barely visible, it also has the advantage that you can seperate the lcd and digitizer anytime you want with ease (though you have to be very delicate when applying it to get a good result)

I asked for a replacement of the defective lcd and i hope i will get a new one.
[Droid X Accessories] OneStepAhead:
I made a video review this morning for the Droid X Argyle TPU Cases. I used a Droid 2 to record it, so the video quality isn't quite professional quality :)

For some reason on all the videos I've made on the Droid 2, the first 2-3 seconds have a high pitch whine in the audio. Anyone else had that problem?

http://www.youtube.com/watch?v=lv3ntrp1F9c
[Droid X Accessories] mezdup:
i just ordered this from ebay for about $3 shipped. sure it's from hong kong, but my droid x won't be shipping til at least the 3rd so i can wait.
[Droid X Accessories] OneStepAhead:
Yes you can get them cheaper if your willing to wait a few weeks, but if you already have your phone that could be a costly mistake, as who knows how many times you might drop it :eek: the cheapest US seller I could find was selling them for $7.95 shipped.
[Droid X Accessories] mezdup:
i'll agree with that. get selling!

also since you do have them, couple of questions. are they a soft material like those silicone cases? do they have a rubberized finish so that they don't slide much?
[Droid X Accessories] OneStepAhead:
They are softer then a crystal poly carb case, but harder then the rubber/silicone case. These have a smooth finish, so they don't grip like the silicone cases do -- which personally i like, since its easier to take out of my pocket. but others might like more grip. the main advantages i see to TPU over silicone is they don't sag like the silicone ones do, they don't pick up lint, and they are easy to clean.
[Droid X Accessories] jsanta11:
:D:D Just wanted to let anyone who is thinking of purchasing these cases. Just got mines delivered, first off perfect fit and every hole cut out perfect ( headset,mics,speakers) its thin ( it feels as if It was naked to me ) love the texture and feel of it ) Fast delivery and Honest seller. By the way I will be ordering a blue one on monday :). Thanks again for selling these cases ..

Sorry no pics ( camera busted :mad:
[Droid X Accessories] OneStepAhead:
Glad to hear it! I love my TPU case. The design is so simple compared to cases I've used in the past (Speck CandyShell, SwitchEasy Capsule Rebel, etc). Seems to provide almost as much protection with 1/2 the bulk! Considering how big these phones are, slim cases are a must in my opinion.
[Droid X Accessories] 12yan:
yeah! i just got mine in!! i am very pleased with the cases! they have a nice grip but smooth enough to slide in and out of my jeans/dress pant pockets with NO LINT! thanks for the extremely fast shipping!

i have some pics of my new droid x w/case
[Droid X Accessories] OneStepAhead:
awesome! 2 satisfied customers :D

Which do you like better, the clear or the smoke? I seem to be selling considerably more of the smoke then any other color. Not much demand for Red or Orange. Maybe come Halloween the Orange will be selling like hotcakes!
[Droid X Accessories] 12yan:
haha!! i am leaning toward the smoke! it's a nice dark color that matches the droid very nicely! and the argyle print is subtle on the smoke. I do like the clear though! its a nice change of pace. I can understand the low demand for orange haha. its a bold color! now all we need are some bold people!
[Droid X Accessories] dogswind:
I would totally buy an orange one if Verizon lets me upgrade (Clemson Tiger fan). My contract isn't up until next summer, but I got an early upgrade offer in the mail today on any smartphone. It's not showing up online, so I'll have to call tomorrow and find out if I'm really going to be eligible. The fine print on the offer says I must be 180 days into a contract, which I am. Will let you know how it goes!