yashsingh1/xdaforums huggingface dataset:
[Captivate General] Swanton187:
sim unlock?

Hi, I am new on these forums but I have been researching about getting my samsung captivate unlocked. I right now have 2 requests in to get my sim unlock. so hopfully in 72 hours I will have my code. I will keep you posted. and I got my phone on a huge deal of 440cnd after all was said and done. So am saving a bit of money for my wait.
[Captivate General] SiL3nTKiLL:
goodluck! its still hard to get it unlocked...
[Captivate General] mendy7511:
I just got the infamous email myself.
[Captivate General] Croak:
And I'm now the proud owner of a Bell Vibrant. Captivate goes back this weekend.

the I9000M really does feel a lot cheaper in the hand than the i897 and doesn't look nearly as good overall.

BUT, and this is pretty significant, the basic Galaxy case design does not creak nearly as much as the Captivate (after three weeks mine is creaking a LOT), so that helps. I think there will be third party metal battery covers made for the I9000, which will give me back some of that feel and heft I liked on the Captivate.

I'm also digging the physical home button now that I've used it for a bit. Also going go dig using nearly unmodified I9000 ROMS, which is nothing to sneeze at.

I didn't worry about unlocking this time around, went with a Bell 3 year contract, ended up saving me $35/month, got US Data roaming for free (on a 500mb plan), and the phone cost me $75 out of pocket. I return the Captivate and that offsets the $400 ECF fee with Telus (I didn't port yet, so I have both accounts active for a bit). I sell my nearly new Milestone and I come out ahead.

Just wish the damned thing looked better, but I'll get over that. :)
[Captivate General] jentech:
I concur. I bought mine yesterday in Burnaby and rooted it last night. By the time I rearrange my other Rogers plan, I'll be saving about $110/mo, and am out of pocket about $300 (cancellation fees), so in three months, I'm clear. I'm getting used to the feel now, but it's definitely taking a bit of effort to overlook the iphoneness. I always wrap my phones in a hard case, so that will help with some of the touchy feely stuff, but am loving the rest of it.

I smell road trip back to Bellingham to unload the Captivate.
[Captivate General] Croak:
Maybe we should car-pool. :)

Bought mine at the Meridian Dr. Corporate store there.

With both phones sitting here on the desk, I'm also starting to think crazy thoughts...what if I could stuff the I9000 guts into the i897 case?

The sooner I return the Captivate, the safer it will be...for the Captivate. :)
[Captivate General] jentech:
Hahaha, yes, I think we should. I got mine at Best Buy in the same parking lot. Only because they were open first. :)

note: maybe there's just one chip that needs unsoldering that contains the code for network unlock. I've got a soldering iron and a big magnifying glass!
[Captivate General] Croak:
BTW, what method did you use for rooting?
[Captivate General] jentech:
I just downloaded the update.zip file from the Vibrant forum and had to modify it to add the GT-i9000M (it only had GT-i9000). put it on the internal SD card. Booted into recovery mode and ran the 'install update.zip' from the menu. I had to use the Android SDK tools to boot to recovery, I couldn't figure out the button presses to do it. There are a few different combos for the various phones and none seem to work for me.
[Captivate General] jentech:
This is off topic for this thread, but here's the forum link for Vibrant root with the file;

http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=746617&page=2
[Captivate General] felipehcampos:
just tried a turbo-sim. Not working. The phone didn't ask for a code, but wouldn't conect to the network, even manualy. Best buy is getting one more phone back.
[Captivate General] mack:
anyone want to try this?

1) From the Today or Home screen, type in *7465625*638*#

2) Enter the Mobile Network Code of AT&T in the first field. 310410. (OR ROGERS = 302720)

Note that on the Jack, you will only see asterisks. I don't remember if this was the case on the Epix but you should be OK as long as you are careful to type in the correct numbers.

If you see three fields, you have to re-enter 310410 in the second field.

3) In the last field, enter 12345678 (This will be the unlock code.)

4) Press OK (it should tell you SIMLock is enabled.)

Now, we are going to unlock the phone.

1) From the Today or Home screen, type #7465625*638*#

2) Enter the code we assigned earlier. 12345678

WARNING: foxbat121 warns that: This procedure will override whatever unlock code in your phone. So, if you screw up, your phone will never be able to be unlocked. So, pay extra attantion to the code you put in. I know capacitive screens are not known for accuracy on input. Use it at your own risk.
[Captivate General] VtHondaGuy08:
Tried the above way and after I did as stated I got "Lock request unsuccessful". :(
[Captivate General] TheNaturat:
Guys, can someone explain to a newbie why unlock is such a big problem? I'm not a big mobile devices specialist, but I worked a bit with Linux-based operation systems, and if we have access to root account unlock should be only a matter of finding right config file - so what is a difficulty? Is it encrypted or what?

Also is number of unlock by code attempts limited? If not it shouldn't be a big problem to crack them with BruteForce attacks, unless this codes are 15+ digits long...

BTW I've bought Turbo-SIM card on Allegro (polish site similar to Ebay) for 10 PLN (~3 USD), and it seems to work perfectly at Orange PL - I haven't found any problems yet with voice, text or data services, reconnecting to the network works also properly.
[Captivate General] Croak:
The SIM lock is in the hardware itself, it's not software driven, it's tied to the unique IMEI, and it's heavily encrypted.
[Captivate General] Berserk87:
I hope this new unlock works for everyone.

Only thing i can thinks of is type slow and maybe record yourself putting the code in so you dont lock your phone with the wrong code.
[Captivate General] tom_monaco:
I also tried it with no success. I'm wondering if we're on to something with these debug codes - presumably there's got to be an easy way for a software developer to lock/unlock phones to a network to test the SIM lock capabilities. As for if those codes are disabled for production hardware, who knows, but it's worth looking into.

Edit: the error message I got was "Lock request unsuccessful" also.
[Captivate General] alphadog00:
This looks like the same thing that was posted 20 pages back - it didn't work then either.

The phone is locked and the unlock code is generated based on the IMEI number. Only some phones allowed generic unlock code and there are not many of those that ever did.
[Captivate General] 04deveni:
Just got my Captivate from a friend in Buffalo. Does anyone know if being on FIDO will make a difference?

Also, @the turbo Sim guys in Toronto. Are you able to tell me where you got your X-Sims..?

Lastly, this guy has a video of unlocking his Captivate with a Rogers SIM. I PM'd him but can anyone else try and see if he's legit? I can't post links but so just add you tube dot com + /watch?v=rxVeRbhidqw

Also, I am so desperate that would happily contribute $50+ to a bounty for some developer as someone previously mentioned.
[Captivate General] Eldorado_:
try reading the whole thread. ;)

no difference.

Internet and local stores (most luck with internet).

the dude in the video, Giz, has tells of his way of unlocking. I believe it's around page 17 of this thread.

Post your 50 dollar contribution in the bounty thread.
[Captivate General] Windycity35:
Yes, please note that each IMEI have it's own unique unlock code. One unlock code for a Captivate doesn't unlock all other Captivates. Sad, I know, but that's how they made it to be. :(
[Captivate General] Wander73:
I ordered an 'i-smartphone' turbosim off ebay so hopefully that should work for me here in Germany

How do you access that network status screen?
[Captivate General] mendy7511:
Go into settings and you will find the network info.
[Captivate General] nickbarbs:
Tried a turbo sim i got this saturday in the mail but no success. Asked for a replacement one because I suspect it was damaged, and have another vendor one coming on the way also (Super XSIM?)
[Captivate General] mendy7511:
I got this in the mail today from Unlock it Now.

I will be trying it out later today and reporting back.
[Captivate General] dimab:
sorry for a noobish question - if the phone is sim unlocked will rooting or roms changing can make it sim locked again? or these are independent things and got no influence one on another? and if so, what can make sim unlocked phone locked again?

thanks
[Captivate General] TheNaturat:
Could someone confirm if data connections are working on black unlock card? (for photos just type "sim unlock card i-smartphone" in Google Images)

Or maybe this UnlockItNow card does allow to connect?

I've got that most popular, cheap orange version which requires cutting corner of sim card, phone and texts work fine with it, but I cannot connect via GPRS (will check in 3g area tomorrow).
[Captivate General] mendy7511:
Okay, phone and data work with the card from Unlockitnow.
[Captivate General] mack:
great! just dont go in the subway and you are golden ;)
[Captivate General] mendy7511:
We don't have subways in Vancouver so I should be able to manage!
[Captivate General] Croak:
When did you order yours Mendy? They said they were sending mine out on the 22nd, and I'm also in Vancouver.

And yes, we do have subways, all of the Skytrain lines run underground in the Downtown area. :)
[Captivate General] mendy7511:
I ordered last tuesday and I paid the extra $45 for fedex. (it was a bit much bit I couldn't wait to switch phones!)
[Captivate General] Croak:
Ah, gotcha. When they sent mine, it was more of a consolation prize for telling me I could get a code from them. It's coming via regular mail, hopefully here this week.
[Captivate General] mendy7511:
Same with mine. When I got the email saying that they cant unlock and they can refund or send the cable and software unlock, I told them to send it fedex.
[Captivate General] Sitinh:
Mendy,

Do you which turbosim they sent you? I'm looking to buy one and am also on Fido. Want to make sure I get the same one.

THanks
[Captivate General] giz02:
I think that is impossible.

IMEI is 15 numbers, unlock code is 8 characters. There are bound to be some collisions (identical unlock codes) for a given IMEI.

The problem with brute force is the phone locks itself up after 10 tries.
[Captivate General] mendy7511:
There is no brand name on the package.

You can see the photo of it in my post yesterday.

It is kind of a translucent orange film with some circuits on it.
[Captivate General] jgaviota:
So, what is the current status?

Hi, I live in Guatemala, and need 850 for 3G

So, is there ANY unlockable variant of the Galaxy S that has this frequency?

Thanks!
[Captivate General] Mikroft:
If you've read the thread you know there is no unlock solution other than using the piggyback method with turbosim or the likes.
[Captivate General] mendy7511:
Bad News.

My phone is not receiving any calls today.

All features are working including data and making calls, incoming calls go straight to voice mail.

Beware.
[Captivate General] juanchoverd:
My x-sim card only worked for a little while. I also had the problem that the phone couldn't receive any calls (but was able to make calls). Sometimes it got fixed by going to settings->call settings->voice call. When you go to that page the phone reads your SIM settings and then will disable the call forwarding (you can also try doing it manually)
[Captivate General] prking07:
Not receiving calls is due to 3g force the phone to 2g.
[Captivate General] Croak:
Mine came in today, works in both my Captivate and my Bell Vibrant.

If you go into the *#0011# menu, you'll see that you're on Roaming mode, since the phone still thinks AT&T is your home network in the firmware.
[Captivate General] 04deveni:
RE: Giz02's method.

Background. A family member is an AT&T customer (Canadian resident) with a long distance plan that they use all over North America. Been a client for years and recently got me the Captivate on a 2 year commitment.

I called AT&T (pretending I was that person) to try and get a code and politely said that I got a 'world phone" called the Captivate and being a Canadian resident tried it on my home network Rogers but the phone wouldn't work. She said no problem give me your IMEI and I'll hook you up. 2 minutes later, "sorry I don't have a code for you blah blah". I politely said that even though I expected that answer, apparently the unlock codes are a gray area and me being a Canadian resident I am supposed to be on the lighter side of the gray. Her reply was "You know what, I understand. And even though I normally am not supposed to, I will open a case for you with our offline department" I kept stressing how I am a foreign customer in good standing etc etc and she said that I should hear from them soon.

Now, my question is this. Am I just raising my hopes up for nothing because I am very likely to receive the "famous email", or has something of value is actually bound to come out of this? If I d get the bs email saying that the phone is exclusive, are there any further avenues to escalate the ticket? I tried getting a contact for that "offline department" but she said she couldn't do anything for me. Feedback appreciated.
[Captivate General] Eldorado_:
Short answer? yes, you're getting your hopes up for nothing..... but you never know - anything can happen.

I can tell you that my story closely relates to yours - and I got zilch.

10 more days until the rumoured Captivate Rogers launch. Fingers crossed we wont have to wait any longer.
[Captivate General] decepticon:
That is exactly what they are supposed to do. When there is no unlock code in the system they are to submit a case which goes to an offline group which then requests the code through Samsung.

The problem is, too many reps are lazy and don't want to put in the case even though it only asks for the IMEI, reason, and if approved.

All Captivates are able to be unlocked provided the account meets the eligibility requirements, sadly customer service is just lacking in the will to assist.
[Captivate General] decepticon:
Did they call you and give you a reason why you were not able to be given the code? How long ago was it and do you have your case number? If so call into customer service, ask for a manager and demand an explanation then escalate further...you will get the code.
[Captivate General] 04deveni:
Thanks for the feedback guys.

@deception: This is leads exactly the second portion of my inquiry. Can I escalate this further somehow if I get a "sorry but no go" email?

EDIT: As I was writing that you sort of answered my question. Thanks a bunch.
[Captivate General] Croak:
Keep trying, as much as your patience and masochism allows for. There is no limit on how often you can do this, and as a non-AT&T customer, I'm betting they don't have info to look up on a fresh call with no CM number attached.

Eventually, you might hit the same CSR people somewhere in the chain that dealt with your case in the past, but so what?

And since the code release dates aren't even in the system, you have the justifiable excuse for calling back and starting over, because you didn't know how long you should wait. It's doubly true once the Rogers unit is released.
[Captivate General] raychang:
Croak,

Are you talking about the one from UnlockItNow? I am waiting on my one. I thought this kind of Turbo Sim tied to a unique IMEI, I am surprised that your Turbo Sim work for different phones. Do you have any problem receiving calls under that Turbo SIM?
[Captivate General] decepticon:
I just called with another one of my Captivates to get the unlock code. Without question I was given a case number and tomorrow I will call to escalate it through managers.
[Captivate General] Mikroft:
It's definitely possible. They need IMEI as well as the Cell Carrier to generate unlock. So the unique unlock code is generated from the carrier + imei.
[Captivate General] Eldorado_:
I've spoken with Managers... and Managers of Managers. I've got as high as I could possibly go without speaking with the offline team -- and I asked to speak with them too to plead my case.. they apparently aren't allowed to deal directly with the public.

even after threatening to return the phone, acting demanding... acting nice... nothing seems to work. They all sympathize but none have any ability to help out.... Even quoting the name of the associate and manager that gave Giz his number, they were familiar with these people but said that they didn't know how they got the code because everyone uses the same computer system.

I've called into CSR lines before, and almost always got what I wanted... but these people just dont seem like they can help.

I'll gladly just wait until it's available on Rogers and I'll get my code then.
[Captivate General] decepticon:
Rogers may not have the code for the AT&T locked one. Call the Office of the President 1-877-707-6220 they will get the code if you ruffle the right feathers.
[Captivate General] Croak:
None so far. Phones do think they are roaming though, so allow data roaming before you try setting up your APN, else it won't save.
[Captivate General] juanchoverd:
I don't think any Turbo Sims are tied to IMEI numbers. From the way they work they should be interchangeable with any phone/carrier
[Captivate General] eitan123:
ATT unlock codes and Rogers

I don't understand the relation between Rogers and ATT unlock codes availability.

forgive my ignorance but please explain.
[Captivate General] Eldorado_:
read the thread ;)

AT&T wont give out the codes because they're exclusive phones.

When Rogers releases the phone, the phone will no longer be exclusive and the AT&T codes will be freely handed out.

I've confirmed this with multiple CSR managers.
[Captivate General] DarkVasyaK:
let's bet on which phone will be unlocked earlier - AT&T Catpivate or Rogers Captivate :)
[Captivate General] jgaviota:
The thing is I know that the captivate still has no unlock, but some of you got the Bell Vibrant (most with a contract I think). Where you able to unlock it? Is there a Bell Vibrant forum?

Is there another Galaxy S variant with 850MHz 3G?

Thanks!
[Captivate General] nickbarbs:
ok so i've got a weird issue,

Put in my turbo sim and set it to roaming for data. Everything works!! Hurray i can use my sim card!

Except its a vodafone sim and on further investigation I see i'm on Orange UK ??? and i can't choose vodafone in my carrier menu, its grayed out.

Anyone experience this with a turbosim?
[Captivate General] Croak:
I own both the Captivate and the Bell Vibrant. Neither has unlock codes available, either from AT&T or Bell, or from 3rd party unlockers.

The Bell phone is locked up as tight as the Captivate, in other words. The good news is, Bell WILL unlock them for Bell subscribers, starting in about 3.5 weeks, for a $75 fee. Unlike the vague "in the future.." timeframe from AT&T for the Captivate (though it will be free).

But you're **** out of luck getting a code from Bell if you are NOT a subscriber for at least 30 days, and I doubt the 3rd party people will have any better luck in the future.
[Captivate General] 04deveni:
The Captivate is my first Android phone, I owned every iPhone there was (not the 4 though) and then switched to the BB Curve 9700. I guess the downside with Android is that because there are so many models it's harder to have groups like the Dev Team or people like Geohot who are magicians with the iPhone and (if they really want to) can create an unlock in a few days.

I say this because with the bounty that's piled up in the bounty thread we can easily buy a phone and give it to some smart Geohot-like individual who would probably find a way to unlock it in a few days, but that person is not known (although I'm sure exists). Android is too divided...

Would you guys say that that is a fair statement? I haven't been in the community long enough to know for sure so if am corrected, all the better.
[Captivate General] juanchoverd:
How do you force the phone to 2g? Through *#*#INFO#*#*?
[Captivate General] eitan123:
I've read the thread but I wouldnt be so sure as for what AT&T will do.

I bet they'll still claim the "system won't let them the code"...

And I wouldn't count too much on what the CSR managers say.
[Captivate General] eitan123:
agree

I'm also new and totally agree.

Indeed it seems there's only the Iphone around there.

Another example is navigation program (like Igo8) which doesn't seem to exist for android. Correct me if I'm wrong.
[Captivate General] Eldorado_:
He read, directly from a hard copy of the AT&T "dictionary of terms" manual (basically a manual of SOPs) he has, and he said the release of unlock codes specifically states that they will become available when the phone is released in *any* market, domestic OR international.

seems pretty legit to me.
[Captivate General] dindingwe:
unlockitnow

Did this work for anyone?
[Captivate General] derek4484:
Isnt AT&T's policy to give out the codes if you request them and have been a customer in good standing for over 90 days? I thought I read that somewhere.
[Captivate General] Eldorado_:
yes, unless it's an exclusive phone -- in which case they will give out the code 10 months after release OR until the phone is no longer exclusive.
[Captivate General] Croak:
The unlock SIM they offer? Yes, it's working for both my Captivate and Bell Vibrant.
[Captivate General] cheese74:
how does AT&T get away with locking the iPhone 4 now that it's available in the international markets?

I sure hope the international rule does apply cuz for now, I have a very nice wifi PDA.
[Captivate General] mendy7511:
The only method which worked for me was *#*#197328640#*#*

Just be careful.
[Captivate General] juanchoverd:
Thanks for the info. I entered that code, and clicked on "debug mode" just to see the info, at that moment my phone connection was restarted (went out, then came back without the roaming icon and then the roaming icon reappeared) and from that moment I can receive voice calls. I seriously doubt this will last though, it will probably stop working after a reboot or when the phone loses reception for a second. I've used two different turbo sims already (one I began testing only today) and they both seem to be very unreliable.

When the incoming calls stop working I'll try forcing 2g only and see if that improves anything...
[Captivate General] mendy7511:
It worked for me since yesterday. finger crossed.

Although I cannot receive send SMS since I forced 2G.
[Captivate General] alphadog00:
I find it funny that there is still debate going on regarding AT&T unlock codes. A couple people have received codes and unlocked phones; many people have been told 90 days, and few people have been told 10 months.

I am a business customer and I asked AT&T when i was changing my service. The Rep asked for IMEI number, plugged it in and then told me there was a 90 day waiting period after buying the phone. I told her I travel to EU occasionally and would need it. She said no problem, and if i need it before 90 days to call back and they will see what they can do.

I don't know why different people get different answers, but I am convinced that 90 days is accurate, but they have the power to move it up.

I don't think they really care about the people that buy off contract, as they don't really have a revenue stream there, but keeping a business customer happy, ensures them of money rolling in.

They know I will mostly use their international plan, because I want people to reach me when i travel - A SIM with another number doesn't help me so much with that.

I bet that the unlock sites will have codes in a few weeks. If AT&T can generate them, then someone else will eventually.
[Captivate General] 04deveni:
I just got the stupid "exclusivity" email response too. Guess will call them tomorrow to harass.