yashsingh1/xdaforums huggingface dataset:
[Captivate General] Marco2010:
Sorry. That didn't work either. They couldn't find any code and refunded me the money. I did it last week.
[Captivate General] basily:
no roaming?

OK, I'm kinda new to fancy cell phones. I've upgraded from a pocket PC PDA to the Captivate, so forgive me if this is a dumb question.

I have it here in Canada, not unlocked. Shouldn't it still work over the Rogers network? All be it at exorbitant costs, but it should work, right? I bought the phone outright, so no contract or anything.

Am I missing something?
[Captivate General] alphadog00:
If you bought an AT&T phone it will only work with an AT&T sim. I am not sure which carrier has the same frequencies in CA - it maybe Rogers, it maybe someone else.

Now, since it only works with ATTsim card, then you will be paying ATT international rates to use your phone in canada. You can not use it with a Rogers SIM card.
[Captivate General] alphadog00:
You should not need to know the name of a program - If you know a CSR personally, you should be able to ask them "Can you unlock my phone?" they will either say yes and try, or No I don't have the ability, I have to hand that off to department X.

This is not some magic thing no one has heard of, people call up ATT and ask all the time. Now if your call center is not for wireless, then it really doesn't matter - they wont have access to the app.
[Captivate General] Croak:
That's the rub, none of the frontline people have access to the Captivate unlock codes. You'd need to know somebody pretty high up the totem pole, or somebody in that mysterious Tucson tech support center to get access to the codes at this point.

AT&T, Samsung, etc, aren't stupid, they know how the codes are leaked to unlockers, and they cut way down on the amount of people that have access to those codes for "exclusive" phones.
[Captivate General] basily:
Sorry, I didn't make myself clear. I have an AT&T sim in the phone, and in the US it gets a signal (though I have no money on the phone, so I can't make any calls), but in Canada, no signal.

So my question is, shouldn't I at least get a signal on Rogers in Canada?
[Captivate General] Eldorado_:
you will get signal

but if you dont have an AT&T account and phone number then it wont work.
[Captivate General] basily:
Well, something funny is going on and I don't understand...

My girlfriend bought me the phone in the US, and she had to buy a $15 credit on it (no problem, it was only $350 for the phone!). Anyway, she actually used the phone to make a couple of calls while she was in the US, somehow used up all the credit.

Now, in Canada, it shows no signal at all. Shouldn't it get on Rogers? Or is the problem that I have no remaining credit?
[Captivate General] Croak:
Once the credit is gone, the roaming dies too, then you get the circle/line. And it only takes a a few seconds of data in Canada to burn up $15 pre-paid.

You ARE still connected (getting network time updates, location updates because it can "see" cell sites, etc) but that's about it.
[Captivate General] basily:
OK, just called AT&T. Their Go Phone pay-as-you-go won't work in Canada. That explains it.
[Captivate General] nirvani:
Yet another AT&T Subsidy Unlock Team response on Captivate unlock request

I paid full price, non-subsidy. $499 USD.

Here is the email response I got from opening a ticket with their phone support.

Sorry if there is already many posts on this topic. I just wanted to update that AT&T is still not providing unlock codes, even to those of us who are in no way undeserving of it.

---

To: ME

From: AH Subsidy Unlock <AHSubsidyUnlock@awsmail.att.com>

Date: Wed, 18 Aug 2010 09:22:31 -0700

Subject: Device unlock code request

PLEASE DO NOT REPLY AS THIS IS NOT A MONITORED MAILBOX

Your Device unlock code request was received and is denied. AT&T is the

exclusive provider of this device and reserves the right to release the

Device unlock code. Please accept our apology for any inconvenience this

decision may cause you, and if you have any questions or concerns you

may contact customer service at 1-800-331-0500.

IMEI #: XXXXXXXXXXXXXXX SAMSUNG SGH-i897

Thank you,

AT&T Subsidy Unlock Code Team

---

And, they closed the ticket saying they resolved the issue.

---

To: ME

From: cmcrm01@wspcmap03.wdc.cingular.net

Date: Wed, 18 Aug 2010 12:22:47 -0400 (EDT)

Subject: Issue Tracking Number: CM20100815_XXXXXXXX

Dear Customer:

Thank you for your recent inquiry regarding your AT&T service. We apologize for any inconvenience this may have caused you. The issue has been resolved.

Should you have any further needs regarding this issue, please do not hesitate to call us at 1 800 331-0500 and reference the tracking number shown above.

Sincerely,

AT&T

---

This was all after what they told me on the phone that it would be no problem to send me the unlock codes because my account was in good standing and because I did not buy it on subsidy.

I am close to my 30 day return period at Best Buy. I believe I will be returning the phone -- even though I like it very much. My trip to Europe will instead be with the "totally unlockable" iPhone that I purchased _on_ subsidy with AT&T 2.5 years ago. (thank you iPhone dev-team!)
[Captivate General] ozy944:
http://unlockgenie.com/

Anybody tried these guys? Apparently they can unlock the Bell Vibrant. Just curious as Ive got my left click on a captivate....just as soon as it gets unlocked :D

Cheers
[Captivate General] umermajeed:
This site http://unlockgenie.com/ even has the captivate in the list of phones that they can unlock.

I dont know if it actually works.
[Captivate General] bluemoko:
already paid 'unlockgenie' will let you guy know in a few days.
[Captivate General] ron_barcello:
My CAPTIVATE has arrived

OK - waiting for your response - hope he could do something for us ...

BTW - my captivate arrived yesterday :)

Now i´m looking for a fast unlock solution - i also gave these guys from UNLOCKGENIE a chance to fix it - maybe they could ;-)
[Captivate General] ron_barcello:
@bluemoko

lets see who will be the first from us they send the code ....

Only to get a solution as fast as possible i contact unlockitnow.com parallel to became their turbo-sim solution
[Captivate General] nickbarbs:
My goal is that this unlock it now turbo sim will work long term.

Can anyone vouch how its performing after a week/ two weeks usage? I've tried 5 (five) turbo sims all have failed.

If it works I am going to carry both an iphone and this for browsing (with my 3g dongle's broadband sim card in it + wireless tethering)
[Captivate General] bluemoko:
Nope those unlock SIM is not a permanent thing that you can carry.

Because from time to time when you go to some cell site it the signal will automatically drop off and won't get back on. Unless you put your SIM card in a normal cell phone and get the signal back.

For my case, most of the time if i get to the area where there is no EDGE signal and fall to GPRS then the SIM is no longer register to network.
[Captivate General] alexhaj:
I understand if they have exclusive and you live in the US, why would ATTT want you to get service from their competitor using their own bait (captivate); but if you live outside the US, you cant get ATT service anyway so why not unlock it? Do they think you're going to sell it back to americans?

ATT stop being such rip offs.

Edit : please try not you use words that could offend others.
[Captivate General] cjgrp:
I tried cause they claim to be able to but they were unable to find code. Now awaiting my refund.
[Captivate General] Rad_Fishy:
Just got an email back from AT&T regarding my ticket.

Account:AN_CUSTXXXXXXX NON_ATT_ACCOUNT_adam_XXXXXXXX

IMEI MODEL

XXXXXXXXXXXXXXX Samsung

Per corporate agreements with Samsung and AT&T Mobility we cannot assist you with your unlock code request.

Please do not respond to this email, as you will not receive a response.

If you have any additional question please contact customer service at 1-800-331-0500 for further assistance.
[Captivate General] Eldorado_:
the unlock sims are not great solutions for long term.

I have one, and I'm "getting by" - but a couple of times a day I find that I'm not recieving calls or text messages and I have to go in and manually reconnect to the network.

flakey at best.

Trust me, you want it unlocked for real -- this is just a temp solution
[Captivate General] mrle777:
Here's my experience with the turbo sim (got one of those i-smart black no-cut sims off the eBay):

3G works for data, and outgoing voice calls, but after a few minutes on 3G incoming voice calls stop working and it appears as if I turned my phone off to anyone trying to reach me on voice or text. Data and outgoing calls still work.

When I switch to 2G only, everything works with no problems at all, I can lose signal and reconnect again, no need to switch off the phone or anything like that. Phone uses EDGE for data, so its a little slower, but no big deal because I use Wifi most of the time anyway.

By the way, I'm on T-Mobile HR (its a european 900 MHz 2G and 1900/2100 MHz 3G network), and the phone is flashed with GT-i9000 JM5 firmware. I remember when I had the original firmware on, there were some problems, for example it wouldn't let me manually choose the network or force GSM only operation.
[Captivate General] nickbarbs:
how do you switch to 2g only?
[Captivate General] mrle777:
Settings > Wireless and network > Mobile networks > Network mode, set to GSM only.
[Captivate General] bluemoko:
Sound Interesting ^ ^ disable 3G might help Turbo SIM issue hmm.

For those who don't want to flash custom firmware from Galaxy S please try this

Enter the Phone app.

Dial *#*#197328640#*#*

Select [1] DEBUG SCREEN

Select [8] PHONE CONTROL

Select [4] UE STATE CONTROL

If you want 2G, select:

[3] CHANGE RAT TO GSM

If you want 3G, select:

[2] CHANGE RAT TO WCDMA

I already set it to GSM and let see on the way i took the sky train home.
[Captivate General] mrle777:
Yeah, another way to do that is to enter *#*#4636#*#* then go to Phone information, and somewhere in there should be an option to set preferred network type.
[Captivate General] Eldorado_:
I dont have "Network Mode" under mobile networks.. any other ideas?
[Captivate General] ron_barcello:
Unlockgenie.com

Hey folks

Have a chat a few minutes ago with a support member from Unlockgenie.com about unlock code for my captivate - here is wehat he said to me:

You will be reciving the unlock code very shortly which will unlock your phone and later you can use any network of your wish

Will give me hope to use the phone next week with my local carrier vadofone ;)

@bluemoko: any news from your order to UNLOCKGENIE.COM?
[Captivate General] Irfan37:
i really hope something works out soon!

i'm leaving for europe at the end of the month and will be there till january...i'm really hoping i can take my captivate with me.
[Captivate General] Rad_Fishy:
I just spoke to a customer rep from unlockgenie.com and they guaranteed they could unlock the Captivate. I stressed other sites had the same claim and in the end they all couldn't but several minutes later he came back and guaranteed their site could. I think he's full of **** but for $10 I gave it a try. Now I'm waiting.
[Captivate General] Croak:
Guys, UnlockGenie is FULL OF ****.

I don't know if you've been over in the i9000 forum, or checking Howardforums Samsung section, but look at the runaround this "Danny" guy from RipoffGenie gave all the Canadian Bell Vibrant customers.

Basically, he/they strung people along for over a week, promising the phone could be unlocked "in a day or two", then never delivered. Very few have received refunds from them yet.

Walk away from UnlockGenie, and don't look back.
[Captivate General] billolo:
Hi, what do you make out of this?

hxxp://cgi.ebay.com/NEW-UNLOCKED-SAMSUNG-CAPTIVATE-GALAXY-S-i897-AT-T-GSM-/170529747420?pt=Cell_Phones

He seems pretty confident that it is unlocked, but when I asked him to point me in the right direction he told me to “Google Blow Fish Unlocks or Unlock Planet...” which I did, and both of them don’t have the codes.

I’m I missing something or is he just selling it without knowledge?

… And what about the z3x team, maybe if we make ourselves notice to these guys they can come out with something.

What do you think?

Thanks.
[Captivate General] Croak:
SIM lock problem is SOLVED!

http://www.mrcellphoneunlocker.com/

http://xdaforums.com/showpost.php?p=7772955&postcount=588

I had my Bell Vibrant unlocked inside of 20 minutes from sending the payment. It's the same method for Captivate owners.

It's a one man show at the moment, so be patient, he'll be sleeping soon. But IT WORKS!
[Captivate General] billolo:
It's true, got my captivate unlocked from this site, 100% real.

Great patient guy also, just make sure you got it rooted first.
[Captivate General] nickbarbs:
sent the guy some cash. Pretty tired of sending cash all over the world for this thing!!!

25$ hopefully he's got it good. i've spent like 60$ chasing around turbosims and codes now!
[Captivate General] nickbarbs:
rooted, so some code needs to run? does he use unlock codes? will this be a permanent unlock?
[Captivate General] cjgrp:
unlock captivate

is this guy for real? can anyone else confirm this. I have looked at his link and not sure.
[Captivate General] DarkVasyaK:
Can anyone confirm that it 100% works with Captivate? So I can now go to At&T store, buy it off contract, unlock it and use it in Russia with no problems?
[Captivate General] Shadow77895:
Has anyone here have one of those cards that sit in between the actual SIM card and the phone that spoof the carrier to the phone? Might be something worth investigating.
[Captivate General] Davindy:
Check this guys.....I asked in the comments to confirm that they can unlock, we will see what the response is......

http://cellunlocker.net/blog/2010/06/29/how-to-unlock-samsung-captivate/
[Captivate General] Shadow77895:
Then I'd say it's interesting that they removed your comment.

Edit: Another interesting note. Try making up a IMEI and phone. My limited testing says that it always claims to "Find" an unlock code in their database, unless 066666666666666 is a valid IMEI.

Edit 2: Also, in the html of their "searching" screen, there is this bit of code <META HTTP-EQUIV="Refresh" CONTENT="5; URL=completed.php">, which is plain text says go to completed after 5 seconds. I'm calling scam.
[Captivate General] Davindy:
Well my comment hasn't been approved yet, (it says awaiting approval), plus I realized that the comment above mine was posted July 5th or something, so there's no way when they posted that story that they even knew whether or not they could unlock it in the first place, the phone hadn't even been released yet.....

And you're right, I think they have other intentions behind that post, they maybe able to unlock some phones, but clearly that was posted just to draw traffic to the site.....
[Captivate General] Eldorado_:
I'm from Ontario... I picked up a Capativate in the Walden Galleria Best Buy on Launch day. Before leaving the mall, I stopped off in the Apple Store and hopped on one of their notebooks and searched how to unlock the Captivate.

CellUnlocker.net was the first site that came up... I instantly purchased, and they got back to me promptly (a couple hours) with a list of IMEI numbers and unlock codes. *My* code read "Not Found"... I called up their 1-800 number (I've had to call twice for a couple reasons) but in the end I got my refund because they couldn't do it... And they always answer the phone and the dude is pretty professional.

I got the refund today.

Good dude, seems like good service.... just not for this phone. Yet.
[Captivate General] Davindy:
I must have emailed close to 10 different unlocking websites yesterday, asking about unlocking the Captivate......not one person has replied.

Some good news for those who can wait (I'm not one of those people)......

http://www.androidguys.com/2010/07/21/samsung-galaxy-coming-canada-rogers/
[Captivate General] nickbarbs:
No news yet i guess on if ATT has our unlock codes?
[Captivate General] jentech:
Good ole Rogers. Always a day late and a dollar short. The Vibrant should be available on Bell by the end of the month. Rogers is giving them a nice 3 month head start.

...and no news from ATT....yet.
[Captivate General] basily:
What about already unlocked phones?

These guys are advertising an unlocked Captivate for sale (note the price :( )

goo.gl/l7UJ

And this is an ended ebay auction for same (and damn good price :eek: )

goo.gl/TFhE

The ebay guy's rating is too high for it to be a scam - but what gives? If this is an "AT&T exclusive" and there are as of yet no unlock codes available, how are these guys selling unlocked phones???

p.s. sorry about the un-clickable links - I'm a new user
[Captivate General] Davindy:
Dam that ended auction was a pretty sweet price, I emailed him to ask how it was unlocked and if he planned of selling more of them.....

It's just a matter of time before something happens here.....hopefully sooner than later!
[Captivate General] Shadow77895:
I really don't have any faith in any of the websites advertising unlock codes, but here is another if anyone is curious

http://www.unlockitnow.com/Samsung/i897_Captivate.php

Also, I'm still curious if anyone has any experience with those "Turbo Sim" cards.
[Captivate General] Davindy:
I just emailed them, I'll update here when they reply.....nobody has replied to me yet after days of emailing unlocking websites.....so I don't have my hopes up!
[Captivate General] jentech:
Read this;

http://www.ripoffreport.com/cellula...w-com/unlockitnow-com-do-not-use-ri-cb66b.htm
[Captivate General] basily:
Yes, that was an awesome price. I emailed to ask what shipper he used to Canada, and by the time he replied he had sold out of all 5 units. USPS in case you're curious.

And he has more on sale now, but for $550, and NOT unlocked.
[Captivate General] Croak:
Placed an order with them on Monday night, got this email early Tuesday afternoon.

And then, after I confirmed IMEI and asked for a refund:

Coming out of Europe via post, I'll probably see this "software and cable" in Vancouver just about the time the Rogers Galaxy S hits the market. :)
[Captivate General] Davindy:
I'm curious why nobody else has offered this cable unlocking solution and if it will really work? The cable can't be anything special if they aren't charging a fortune for the cable, so are you just going to get a usb cable and some software? Someone must have this software already, or maybe it's posted in a forum somewhere.....I have my doubts that this magic cable and software will do anything at all for the Captivate????

And it still hasn't been confirmed which Galaxy S model Rogers will have, I pretty sure it will be a Captivate since Bell has the Vibrant, but I can't wait until Sept. I sold my X10 2 months ago, and have been dying without a phone ever since. My 2nd choice right now is the HTC Desire when Telus drops it (supposed to be $450 off contract) but it doesn't have as nice a screen and no Hummingbird in there so 3D won't be half as good.....

Dammit....why must I have such a bad Android/Cell phone addiction, it's stressing me out:p

Please AT&T just give us the dam codes!!!!!
[Captivate General] Croak:
I'm betting that it's more likely that Rogers gets the OG Galaxy S, complete with big ass home button and FFC. Or a Fascinate variant, with flash. Something, anything to trump the Bell unit besides (subjective) aesthetics.

Pretty sure that Telus won't be getting a Galaxy S variant anytime soon with the unDesireable being their top of the line Android for the rest of the year.

And all of the big 3 will be in iPhone4 frenzy mode for the next month anyway.

Oh, and that cable and software the unlock service sending me? Doubt it'll work.
[Captivate General] accinfo:
i've just ordered from the same site too, hopefully i'll be offered the same alternative, i'll update everyone too.
[Captivate General] Davindy:
I think it's total BS that an end user doesn't have the freedom and choice to pick any phone available on the market and use it with his/her current provider. More manufacturers need to go the way Dell and Google have in providing unlocked phones in different flavours that work on all networks......this is how it should be!!!

On a side note, one of the unlocker's here local to me got back to me and said there was an update coming from AT&T in Oct. and he would more than likely have the unlock abilities then......but again, that's way too long for me. I'm going to have to keep trying my luck on Ebay I guess and hope for another $450US unlocked deal to come along.....

sigh....
[Captivate General] jentech:
Was doing some more searching online and found this article;

http://pocketnow.com/tech-news/att-agrees-to-sim-unlock-your-att-phone-with-stipulations

My problem is that I was not told this was an exclusive phone when I bought it and nowhere on AT&T's site does it stipulate this as an exclusive phone.
[Captivate General] Hydrocharged:
Hey everyone, you can unlock your phone yourself for free! Someone already posted how to do it here in the forums. You can see it at hxxp://xdaforums.com/showthread.php?t=761045
[Captivate General] TheNaturat:
Confirmed, worked for me :D
[Captivate General] ChillinRich:
TheNaturat,

Which worked for you?
[Captivate General] nickbarbs:
MY CAPTIVATE IS UNLOCKED! No turbosim, regular unlock! follow the links
[Captivate General] TheNaturat:
Method from link in post above mine ;)
[Captivate General] mtzcar:
hello.. im newbiee in this android stuff, can you explain how can i get the abd? I dont understad... please provide a step by step for new guys likeme.

Thanks @Thenaturat
[Captivate General] Rad_Fishy:
I've got my unlock code but how do I enter it? Is there a way to enter it without having access to a working SIM card?
[Captivate General] TheNaturat:
Yes, when you'll turn on your phone with sim card from unsupported network you'll be asked for unlock code.
[Captivate General] xuemike:
That was sickening, after 2 weeks of waiting for my turbosim (still didn't come), this came out. very happy this works.
[Captivate General] Rad_Fishy:
I'm not getting prompted.
[Captivate General] alphadog00:
What brand SIM did you put in your phone?
[Captivate General] Rad_Fishy:
That's the problem. I currently don't have a SIM. I'm looking for a way to enter it without a SIM card.
[Captivate General] TheNaturat:
This should work.
[Captivate General] Rad_Fishy:
IS NCK my unlock code?
[Captivate General] cjsnare:
Originally Posted by RazvanG

PS: To unlock your phone if you don't have a SIM card from another provider, just use the code: #7465625*638*# and enter your NCK in the pop-up box. Press OK. Phone should get unlocked .

I've tried #7465625*638*# to enter NCK but failed to unlock.

Maybe another SIM is required.
[Captivate General] Islan06:
Keep moving forward

I've been following this thread from page one and after day 28 of purchasing my Captivate, I finally receive my Smartphone Sim Unlock Card...I insert it with simcard and :D works like a charm. Now if this new Unlock Site is legit, as several of you wonderful peeps have indicated, that is the "Icing on the Cake."

Just thought I'd thank all you BRILLIANT people who have educated many of us on how to get around AT&T's nonsense. :)
[Captivate General] Rad_Fishy:
Just got back from Telus and after putting in my SIM card I got prompted for my unlock code. I am now the proud owner of an unlocked Captivate, the only problem is my internet isn't working. Are there any settings I have to change on my phone or would this be a Telus issue? I can send a receive calls fine.
[Captivate General] Eldorado_:
worked perfectly.
[Captivate General] m_hawk_1:
Worked perfectly. I think a donation is probably in order.
[Captivate General] smokestack76:
Rad_fishy i would imagine you need to find the data settings for that carrier
[Captivate General] Berserk87:
This thread here explains how to unlock your captivate or vibrate for FREE.

looks like 100% success rate so far.

http://xdaforums.com/showthread.php?t=760933
[Captivate General] bluemoko:
confirm, the above link work!!!!!!
[Captivate General] kcwongck:
It is confirmed. It worked, it worked........ YEAH!!!!