[EVO 4G General] Tundricles:
First off, anyone who works for Sprint know about this 90 day probation period before I'm allowed payment plans on my bill? Working in a Sprint store and working in the oppressing dictatorship they call Sprint Customer Service are two very different things it would seem, so if anyone who actually works for Sprint Customer Service (call centers) would please enlighten me about this policy that I've never heard of and never read about in my Agreement, it would be much appreciated.

The “Honeymoon” is over (30 day return trial period) I love the phone its better than the iPhone 4 in almost every way (horrendous build quality, horrendous audio/video recording are the only two major cons I see with the evo).The 4g is nice to have at home and in most places when I'm outside, But... now Sprint is beginning to show their true colors with their Gestapo-like tactics, I asked for a grace period or promise to pay at a certain date so I won't be "hotlined" anymore, every single rep I spoke to on the phone were spitting the same old premeditated scripts at me, supervisors were even worse and very aggressive, when I asked to be transfer to a higher up department I would wait ages(30-40mins) only to be hunged up on by a person who seems to never have good reception and can barely hear me…

During my 30 day trial the two times that I did call(for MSL, forgot it the first time) Sprint Customer Service they were very polite and willing to help me with any issue I had. So now that I’m stuck with them for 2 years they feel like they can just treat me like a piece of **** it would seem.

When I had T-Mobile they would bend over backwards to keep me happy, they were very friendly and polite, never hunged up on me, treated me with respect and not just like another number.

I love the phone but I can’t deal with these Gestapo drones, They remind me of the Vogons from The Hitchikers guide to the Galaxy, mindlessly bureaucratic and aggressive. (http://en.wikipedia.org/wiki/Vogon)

If I knew how 2 face these a-holes were I wouldn’t of even enter that Radioshack on that day of June 4th

They won't set up a payment plan or promise to pay with me because I haven't been a customer with them for 90 days yet! So I'm just a slimey slithering worm rolling in my own feces to them.

They are suspending my account next Monday July 19th I told them I will have funds available the following day Tuesday July 20th and will Pay my past due but they refuse to work with me! $25 reactivation fee. All they care about is squeezing as much money out of the customer as possible, that clutch $10 “premium data fee” should have been a huge RED flag. Thank god for the awesome XDA developer community for keeping me at least partially sane through these hard times! =)

If anyone of you is wondering, I’m in-between jobs, the bank gobbled up my past two paychecks so I was not able to keep up on my bills, and this was at the end of my 30 day trial ironically. Now there’s no way to cancel my service with Sprint without paying the $200 ETF, since I’m 10 days out of the 30 day trial.

This was more of a rant more than anything, but I would be very grateful if any current or previous Sprint Employees can give me some insight on how to penetrate the big red bureaucratic wall that is Sprint Customer Service Thank you! :)