yashsingh1/xdaforums huggingface dataset:
[XPERIA X10 General] andy8271:
debrand it to UK generic!

will not effect your warranty with SE (read there terms , they say aslong as you use official SE firmware you are ok)

and from my experience of sending back a broken X10 it is a pleasure to deal with SE whereas vodafone uk are just rubbish and make up excuse after excuse
[XPERIA X10 General] oavon:
R2BA026 via SEUS

with my un-simlocked X10 on SFr (France)
[XPERIA X10 General] Lakata:
R2BA024 in Bulgaria but i never tried to search for update ... is the 026 any better ? :) i mean is there any difference like response lag or something ? ty
[XPERIA X10 General] fuusuke:
As soon as I updated my phone to 026 I noticably could feel the difference in my phones response
[XPERIA X10 General] Lakata:
ty m8 but in my country this is the last update 024....i guess i could get 026 with debrand but i dont know how to do it so i`ll wait the 2.1
[XPERIA X10 General] mattyslost:
Are you sure? My misses is on Orange and she got her update ON 29TH Aug. Me being on 02 had to wait a further month!!
[XPERIA X10 General] roaringhere:
This just happened to me yesterday, I was trying to update a Vivaz of my friend. When we tried it with OTA, it says it has the latest software. When we tried using my X10 as a modem on my laptop, inside the building it shows EDGE not 3G, it says the same, it has the latest software. When we connect the LAN cable to the laptop, and tried again, it says there's an update. So, we manage to update his phone...

Just want to share this, as this might be the case you are facing. It refuses when the connection is slow as the file size is about 145mb...
[XPERIA X10 General] azjay4u:
Confused....

Here in the States using Xperia X10a on AT&T. So its just after 2 am. I was bored and decided to check and see if my phone has an update. No update via OTA. Connect to laptop and it says their is an update. it weighed in at 133.3MB. When I check Settings>About phone, everything seems the same. So what was updated? The only thing that may have changed would be the kernel version, but I didn't write that down as it wasn't requested in the first post of this thread. anyone else on ATT on R2CA016 get an update? Or even know what the current kernel version is on the phone? I am baffled as to what was updated if none of the specs/stats changed.

Country: USA

Brand: ATT

Model: x10a

Firmware:1.6

Baseband: 1.1.32

Kernal version

2.6.29-rel semc-android@SEMC #2

Build: R2CA016
[XPERIA X10 General] zch_fernando:
I got the same update yesterday. The only difference that I got is that I lost root! For some reason, my Superuser is gone. I check root by the terminal in the phone, and with adb commands, and "su" is not recognized.

I don't know if get root again, since the 2.1 is around the corner (hopefully!!)
[XPERIA X10 General] alankstiyo:
weird seus says mine is up to date, still on 026
[XPERIA X10 General] tuxStyle:
Well, in Canada, Rogers, 020 is still the last version on OTA, SEUS and Companion.
[XPERIA X10 General] tookieboy:
called SE Singapore, told them my phone is still on 020, asked when we will be getting 026, and the guy said we're already on 026. Told him SEUS doesn't show this, and he said to go down to any SE service centre..

So.. Singapore is on 026, but you can't update via SEUS.
[XPERIA X10 General] Dentisst:
I haven't install any updates since i bought mine as I didn't had any need. Is it going to function to update straight to Android 2.1 ?
[XPERIA X10 General] Basharca:
Yes it is no worries :)
[XPERIA X10 General] SPIDERTECH:
I had the same thing happen here.
[XPERIA X10 General] SPIDERTECH:
I also lost root after doing the update. I just installed the x10 root with the sideload wonder machine and rooted it again.....works fine now.
[XPERIA X10 General] Contrarian:
2.1 uses the same kernel as 1.6.

2.2 us kernel 32 i believe
[XPERIA X10 General] LordGabriel:
The danish data is outdated.

We're running R2BA026 (and according to model info, the brand, for mine at least, is 3)

However, according to software info, it's the 1227-4612_R2BA026 GENERIC rom we're using.

Just a little poke about it.
[XPERIA X10 General] amdkalban:
model:

x10i

Country:

MENA Arabic(b)

Brand:

Customized
[XPERIA X10 General] Wisenos:
WOOT i just got on 1.6 :p R2BA020

:p
[XPERIA X10 General] Dentisst:
Today SE starts to roll out 2.1
[XPERIA X10 General] smis:
I heard att is getting the 2.1 update sometime in January :(
[XPERIA X10 General] Murch:
Model: X10i

Brand: Customized

Country: The Netherlands

Version: R1FA016

Smallband: 1.0.16

Update

not

yet available... both SEUS and OTA

not

available
[XPERIA X10 General] njfpolyr6:
finally there is an Update for my phone!!

Brand: Customized (I guess this means unbranded x10i :confused:)

Country: Indonesia

Original Baseband Version: 1.0.14 Generic on

Original Build Number: R1FA014

New Baseband Version: 1.1.25 (file size: 150.9 MB)

edit: New Build Number: R2BA020

Updated via SEUS version 2.10.7.15 July 5, 2010 US Easter Time Zone (former v. 2.10.6.21 got luck with update)

Note: there is a choice option for this V. 2.10.7.15. It give you a choice of two: "Update (recommended" or "factory reset + update" I go for the recommanded one and after the update, it did not wipe out my apps nor my setting.
[XPERIA X10 General] chayenne1999:
Model: X10i

Brand: Customized

Country: The Netherlands

Version: R2BA020

Smallband: 1.1.25

Update available (not for everyone in the Netherlands) by SEUS
[XPERIA X10 General] cytokine:
Model: X10i

Brand: Customized

Country: Israel

Version: R1FA014

Smallband: 1.0.14

No update yet, either OTA or via SEUS.
[XPERIA X10 General] zubek007:
Model: X10i

Brand: Customized

Country: Poland

Version: R2BA020

Smallband: 1.1.25

Update available (not for everyone in the Poland) by SEUS
[XPERIA X10 General] lornova:
What means "not for everyone"? Every phone with the same Country/Brand should have the same result.
[XPERIA X10 General] Zenghelis:
Is there any difference between upgrading with factory resets or not? does factory resets+update make the phone works better or not? If not it´s silly, i think.
[XPERIA X10 General] dennis7293:
how to get the update in Singapore? the software just told me i have the latest firmware.
[XPERIA X10 General] nkolsen:
Denmark: HI3G ( In daily speech "3" )

Date: SAT JUL 03, 2010

Version: R2BA020

Band: 1.1.25
[XPERIA X10 General] chayenne1999:
Because not all providers (referring to Murch in the Netherlands) in the Netherlands release the update yet?

I had a KPN locked device and had it unlocked. On July 3rd I started up SEUS and it updated to R2BA020. Sorry for the confusing.
[XPERIA X10 General] njfpolyr6:
I am not sure. I just did the recommanded one, and found out the apps and the setting did not get wiped out. Not sure if factory reset + update will provide better result.

But obviously the battery is better than the R1FA014 firmware.....:)
[XPERIA X10 General] beerforeveryone:
Austria: Hutchison 3G Austria - "3"

Date: July ~2, 2010

Version: R2BA020

Band: 1.1.25
[XPERIA X10 General] evaokay:
Model: X10i

Brand: Customized

Country: Greence and Balkan (b)

Version: R1FA016

Smallband: 1.0.16
[XPERIA X10 General] debianist:
I've got my R2BA020 on July, 5 2010 too. But something happen, my STK and play now are gone now. Do you get same issue? In other hand, got VIVAnews application after update.

.. greeting from jkt ...
[XPERIA X10 General] njfpolyr6:
what is STK?? i notice the play now is gone, and yes. the viva news is here. I deleted it as i dont use it. I am still looking for a way to get the play now back.....:(
[XPERIA X10 General] debianist:
STK=sim tool kit, used to access our sim card menu (mobile banking, checking balance, etc). Do you still have sim toolkit application after update?
[XPERIA X10 General] njfpolyr6:
no, it is gone with the "play now"....also notice that "get album art" from mediascape has an "unknown error" msg which we could not get the album art online.
[XPERIA X10 General] geovision:
In Greece there is an update to R2BA020 (through SEUS). Everything ok!
[XPERIA X10 General] lornova:
Which is the brand?
[XPERIA X10 General] geovision:
Although the brand is COSMOTE, the phone is unbranded. It does not have any software inside.
[XPERIA X10 General] soujiro_50:
I have a X10i (country is greece and balkan) and using it Tmobile US. I thought update is based of country. I tried SEUS and OTA and still no update.
[XPERIA X10 General] jerrytea:
Hong Kong generic X10i R1FA014 no updates available (tried OTA, SEUS, PC COMPANION)
[XPERIA X10 General] debianist:
Have you check sim tool kit and playnow application are present after update?

I thought this firmware update is different for each country because I got local application after update. Have you got same case?
[XPERIA X10 General] geovision:
Sim toolkit is not there but playnow is!
[XPERIA X10 General] jbman11:
Australia

Optus branded x10i

OTA R2BA023

7/7/2010
[XPERIA X10 General] Infinity1988:
Belgium

- Customized: R2BA023 GENERIC (07/07/2010, OTA)
[XPERIA X10 General] kannanX10:
R2BA023 released in india...........baseband 1.1.27.........customized....OTA
[XPERIA X10 General] JarlSX:
Model: X10i

Brand: Customized (unbranded)

Country: The Netherlands

Version: R2BA023

Smallband: 1.1.27

updated today through OTA
[XPERIA X10 General] 05Bakka:
HOLLAND!

Updating as we speak via OTA R2BA023.

Let's hope that change Is good.
[XPERIA X10 General] phatb0y:
For any O2 users in the UK...

...Be prepared for a long wait.

I've just been on the phone regarding this update and its currently in internal testing. They currently have 'no timescale' for its availability.

Looks like we might have to de-brand if we don't want to carry a charger everywhere we go.
[XPERIA X10 General] gavin24:
Model: X10i

Country: South Africa

Version: R1FA014

I'm going mad waiting for an update, think I'm just gona root
[XPERIA X10 General] dj_divinyl123@hotmail.com:
United Kingdom

- Vodafone: update not yet available, current version: R1FA016

:(
[XPERIA X10 General] mezo9090:
Egypt R1FA014 Customized, no update yet
[XPERIA X10 General] devilleather:
No update for me yet either t-mobile usa :(
[XPERIA X10 General] tjex:
Model X10i

Brand: Customized

Country: Nordic Combined (b)

Build: R1FB001

Baseband: 1.0.21
[XPERIA X10 General] tjex:
Guys, to check what country your phone is from use the secret menu

In the Lock Screen ( the one with the Swype animation! ) Press the buttons below, in succession:

Menu, Back, Back, Menu, Back, Menu, Menu, Back

Then Service Info -> Model info -> Country
[XPERIA X10 General] devilleather:
Mine says "Generic Global"

Does this affect when updates appear and should I have already recieved my update? Thx
[XPERIA X10 General] kitsVA:
Thanks. Mine says Singapore Customized. Will I ever see an update or do I need to debrand it?
[XPERIA X10 General] Darthhister:
No update yet in USA. Carrier AT&T. Phone is branded to Vodafone with baseband 1.0.14 and R1FA014. Im going insane
[XPERIA X10 General] XlipZ:
either in Brazil.... no update yet

still running R1FB001

:(
[XPERIA X10 General] gr00vy0ne:
You should be able to get it now. I have the same "generic" model on T-Mo USA and finally got the update this morning. I had to manually search for update even though it's set to check automatically. Once I did, it said there was an update and then it took a little while to download and install.
[XPERIA X10 General] gpmg762:
Mine is

Model: X10i

Country: Singapore

Brand: SingTel

Already updated to R2BA020 Generic phone software. My friend's M1 phone also updated. I believe Starhub also updated.
[XPERIA X10 General] haltmann:
Model: X10i

Country: Germany

Brand: Customized

Yesterday evening: OTA Update to R2BA023 GENERIC
[XPERIA X10 General] eeyes79:
Model X10i

Brand: Customized

Country: United Arab Emirates

Build: R2BA023

Baseband: 1.1.27
[XPERIA X10 General] lornova:
Which countries fall under "Nordic Combined"? Now we have on the list "Norway", "Sweden", "Denmark", if one or more of these countries are actually covered by "Nordic Combined" they should be removed from the list.
[XPERIA X10 General] _raz_:
Nordic combined is also on Finnish phones.
[XPERIA X10 General] imugur:
I am curious why SE left nordic countries at the end???
[XPERIA X10 General] tonybam:
Model X10i

Firmware Version 1.6

Kernel Version 2.6.29-rel

Country:Saudi Arabia

Build: R2BA023

Baseband: 1.1.27
[XPERIA X10 General] krister461:
Model X10i

Brand: Customized

Country: Nordic Combined (b) (norway)

Build: R2BA023

Over SEUS - not available OTA
[XPERIA X10 General] hush66:
"Customized" means your phone has already been "debranded". Anyhow, my Singapore Customized phone has already been updated (see the very first page of this thread).
[XPERIA X10 General] lornova:
Is "Nordic Combined (b) (norway)" the exact text in the "Country" field?
[XPERIA X10 General] kannanX10:
in india R2BA023 update is now also available through SEUS and PC companion...........yesterday it was released in OTA
[XPERIA X10 General] devilleather:
I have just checked again with seus and pc companion, they both say i have the latest software. So who know when i will see it.:confused:
[XPERIA X10 General] sleepyManX1:
Model: X10i

Brand: movistar

Country: Spain

Version: R1FA016 GENERIC

Smallband: 1.0.16

Still no available updates via OTA
[XPERIA X10 General] Tjotte:
Sweden's got's updates!

Sweden, unbranded, Nordic combined, currently on R1FB001, Downloading update as i type, i'll get back to ya'll what version in short... yey :-D

Edit 1: it's a 148mb btw...

Edit 2: and i'm DL via SEUS

Edit 3: here goes :) Baseband 1.1.27

Version R2BA023

Nordic Combined (b) Custumized

enjoy :)
[XPERIA X10 General] _raz_:
Sweee-eee-ee-eeettt! Excellent news Tjotte.

So, as soon as I'm on my PC & SEUS again.... Will report if that's a "go" for Nordic Combined (b) & R1FB001 >> R2BA023 in .fi as well.

Nothing to report on OTA yet.
[XPERIA X10 General] beheaded:
Norway updated!

My Norwegian Non-Branded X10i has now been updated Via SEUS, no PC Companion or OTA.

R2BA023
[XPERIA X10 General] miguelsantos1979:
Finland, unbranded Nordic combined - Update R2BA023 available via OTA and SEUS.

Finally!
[XPERIA X10 General] lornova:
Please, can you check the exact "Country" on your phone? If in all your countries the "country" is just "Nordic combined" we have to put a single entry in the list. Can you check in the service menu and report the exact "Country" string of your phone? Thanks!
[XPERIA X10 General] tjex:
Nordic Combined (b) IS the country on the phone. It's for a full region.
[XPERIA X10 General] lewisskinner:
Not sure how long it's been out, but I just updated to R2BA020 last night (07/06/2010) on an X10 locked to Orange (UK) via SEUS.

having said it's locked to Orange, I can't find any Orange branded though, so may be debranded (as I head most UK X10's are)
[XPERIA X10 General] Tjotte:
In service info --> model info it says only Nordic combined (b) under country
[XPERIA X10 General] Tjotte:
So sweden, norway and finland should all now be labeld as avalible on costumized.
[XPERIA X10 General] berbecverde:
2010 july 08

model x10i

firmware 1.6

baseband ver. 1.1.27

build no. R2BA023

updated using SEUS

HUNGARY:)

Not branded i think.
[XPERIA X10 General] bitstream666:
O2 Ireland

x10i updated to R2BA020 via SEUS two days ago.

Firmware 1.6

Baseband 1.1.25
[XPERIA X10 General] beheaded:
Sorry about that, Nordic Combined. :)
[XPERIA X10 General] lornova:
You have to check the service info menu, there you'll find exact Country and Brand.
[XPERIA X10 General] dennis7293:
how u update?

why i still cannot update and i am singtel customers too.
[XPERIA X10 General] ivansee:
Same here, anyone got Hong Kong generic updated yet?
[XPERIA X10 General] berbecverde:
it is my first android phone where can i find the service info menu?:p
[XPERIA X10 General] Jasonong75:
starhub no update
[XPERIA X10 General] Tjotte:
From lock-screen, back, menu, back, back, menu, back, menu, menu, back
[XPERIA X10 General] berbecverde:
Thank you for the info:D

So :

Model x10i

Country : Central Europe 3

Brand: Customized CE3

So what does all this mean?:o
[XPERIA X10 General] j3yps:
Philippines

7/10/2010

Model: X10i

Country: Nordic Combined (b)

Brand: Customized

R2BA023 (via SEUS)
[XPERIA X10 General] beetleman:
Croatia

7/10/2010

Model: X10i

Country: Croatia

Brand: none

R2BA023
[XPERIA X10 General] jerrytea:
Someone said in another forum that he received an official email saying there will be update by next week the 17th, which sina micro blog and 2 other Chinese social site services will be added to Timescape. Maybe that's why it is taking so long.
[XPERIA X10 General] imugur:
I am in Romania but I bought the phone in Sweden with Nordic Combined (b). I just installed the update now via SEUS. OTA was not available.

Mugur

http://mugur-ionescu.ro/tag/xperia
[XPERIA X10 General] LeoC:
X10a Australia 3 Mobile

Still on R1FA014, no any update yet
[XPERIA X10 General] hush66:
It's not dependent on telco. Go download the latest SEUS and update using the software.
[XPERIA X10 General] lornova:
Have you taken this info from the "service info" panel? I doubt that "Brand" could be "none".
[XPERIA X10 General] Karlos G:
Vodaphone UK is still on 014 not 016 as the first post says... At least mine is and it says there are no updates via OTA or SEUS.

Karlos.
[XPERIA X10 General] DaHiA:
Carrier: Etisalat ,

Location: EGYPT

Model: X10i

Rom Country : UK

Brand: Customized

updated to R2BA023, 07/07/2010

VIA
[XPERIA X10 General] marosf:
Hi everybody.

I have R2BA020 Generic UK, but I need R1FA014 or later 1235-5527 Customized CE1 (Central Europe).

I lost my backup and it is very important for me.
[XPERIA X10 General] lornova:
Can people with updated firmware verify if there are errors in the list? Thank you!
[XPERIA X10 General] fadimck:
How did you perform this update? rooted?

as the auto update via phone is not released yet!!
[XPERIA X10 General] lornova:
Have you tried with SEUS?
[XPERIA X10 General] Avin1973:
Brazil still on R1FB001.

=/
[XPERIA X10 General] mr.valacky:
Hungary: - T-Mobile: R2BA023 (07/12/2010, SEUS)
[XPERIA X10 General] Darthhister:
I just got the update. In the usa, phone is uk vodafone branded x10i. Updated to R2BA024, baseband 1.1.28 previous specs are still in my signature. Its updated at 11:30 pm
[XPERIA X10 General] Darthhister:
I dont know how to edit my post on the app. But anyway, it was OTA.
[XPERIA X10 General] Wish13:
Three '3' (UK) - no update yet.

Current version: R1FA014

T-Mobile (UK) - update available to version: RABA020
[XPERIA X10 General] suzed:
Update service on phone and PC companion both said I was upto date on R1....14 but tried SE Update service again today and have just upgraded to R2BA023.:)

TMobile UK

Bog Standard X10i
[XPERIA X10 General] angelahp:
UK

Network Orange

Updated to R2BA020 on Wednesday 30th June

firmware 1.6

baseband 1.1.25

Tried to update today ota/seus but there's nothing new for me :(
[XPERIA X10 General] fadimck:
Egypt is still on 014 not 016 as mentioned in post # 102... there are no updates via OTA or SEUS.
[XPERIA X10 General] james_lau80:
Hong Kong: updated to R2BA024 via SEUS

but it kept mention that i've already got the latest firmware, then i deleted the "db" folder the the update service folder and executed the SEUS again and re-download and re-install the firmware, and found out that it's actually the R2BA firmware of 149.7MB (compared to 128MB for R1FA)
[XPERIA X10 General] DaHiA:
Actually i have successfully updated to the new 023 via OTA last week

PS: im an etisalat misr user

Sent from my X10i
[XPERIA X10 General] stig109:
Anyone got updated on o2 UK yet?
[XPERIA X10 General] james_lau80:
the confused message has been fixed, and normal upgrade service has been resumed in hong kong

Hong Kong: updated to R2BA024 via SEUS on 15 July 2010
[XPERIA X10 General] jerrytea:
Hong Kong X10i updated to R2BA024 via SEUS, OTA or PC Companion not available, US TIME July 14th
[XPERIA X10 General] indesisiv:
Nope not yet
[XPERIA X10 General] cytokine:
Israel: updated to R2BA024 via SEUS on July 15th 2010. OTA not available.
[XPERIA X10 General] fluffdune:
Just got an OTA today via Telenor in Sweden:

Modell: X10i

Baseline version: 1.1.27

Build: R2BA023
[XPERIA X10 General] ocean24601:
Three UK SE update.

Model: X10i

Baseline version: 1.1.25

Build: R2BA020
[XPERIA X10 General] kevjs1982:
Network Operator : T-Mobile UK

PC Companion is now offering an update - but no matter how many times I try it never starts to install (when I hold back and connect the USB cable the phone just books as normal - even tried leaving the battery out for over a minute with no luck - SEUS doesn't work either).

Alas, OTA doesn't offer any update so I am stuck with

Model : X10i

Baseband Version 1.0.14

Build : R1FA014

for the time being.
[XPERIA X10 General] AndyD777:
Have you not tried SEUS? Rather then using PC Companion :)
[XPERIA X10 General] kevjs1982:
Exactly the same happens in SEUS, it's as if holding the back button fails to put it into Firmware update mode.
[XPERIA X10 General] suzed:
Have you tried doing the repair function on the PC Companion.... someone said somewhere that this also downloads the lastest software too. It will factory reset your phone so you will have to re-install any market apps etc and re-do any settings but it might sort your problem out.
[XPERIA X10 General] ferratini:
Portugal

Network Vodafone

Branded Vodafone PT

Updated to R2BA024 on Saturday 17th July

Regards.
[XPERIA X10 General] Avin1973:
Official SE support answer: "our staff is still evaluating if this update will be available on Brazil".

This is my 4th SE cell phone. If I don't get this update or 2.1 this will probably be the lost.
[XPERIA X10 General] MacDrunk:
hey mine says

model: X10A

Country: Germany

Brand: Customized

well i did the rooting, im from mexico any ideas on how to change that
[XPERIA X10 General] kevjs1982:
Finally got it working with the Sony Ericsson Software Update Service - tried an (identical aside from a slightly slower processor) laptop at work and that went through first time :)

Network : T-Mobile UK

Model : X10i

Baseband Version 1.0.27

Build : R2BA023

Then from the debug screen

"Phone Software Version : 1227-4612_R2BA023 GENERIC"
[XPERIA X10 General] Bennachie:
Interesting.

If my phone is plugged in to the laptop it will stop it booting and the lappy will hang on the boot screen. Unplugging is not enough I have to reboot.
[XPERIA X10 General] driv5r1:
How come o2 in germany have the update and o2 ireland have it but o2 do not know about it in the uk.
[XPERIA X10 General] Avin1973:
Just updating again: Sony Ericsson hates Brazil. We're still on the original version.
[XPERIA X10 General] XlipZ:
Maybe be a problem with the portuguese language... Neither Brazil or Portugal get the new firmware
[XPERIA X10 General] Candy[MAN]:
Cannot be the language as my X10 with the 023 firmware has both Portuguese (Brazil) and (Portugal) as a language option.
[XPERIA X10 General] viks X10i:
network- Wind mobile, canada

x10i

R2BA023

make- germany and balkan(b)

customized

updated thru SEUS approx. 15 days ago..
[XPERIA X10 General] lornova:
Can you report the exact Brand from the Model Info panel? The network does not matter at all.
[XPERIA X10 General] XlipZ:
Tnkz CandyMan, hummmm so WTF SE?:mad:

Maybe I update my X10 with some generic 023 firmware and dont have to wait SE give the **** about the update
[XPERIA X10 General] kevjs1982:
brand is T-Mobile, Country is United Kingdom
[XPERIA X10 General] augie7107:
http://www.ptcrb.com/ctiastaff/complete/view_complete_request.cfm?modelid=16756

More have been certified.

R2E = USA?
[XPERIA X10 General] Avin1973:
In hope of R2BA028 being Brazil...
[XPERIA X10 General] :
Keep getting a message on my phone saying a new update is avaiable.

But the machine wont do anything, holding down (and keep holding down) back while plugging in phone just boots the phone normally :|
[XPERIA X10 General] :
^^That was on a quad core Windows 7 machine, tried a Windows XP Netbook (yes a netbook) and it worked :o

After update, anyone got a random broken app called "com.sonyerics..." loading it brings "Sorry! The process android.process.acore has stopped unexpextedly. Please try again."