yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] kmartburrito:
UPDATE - - see my post on page 3, the issue is confirmed as a Sprint network problem. I'm in KC, no problems. Denver 2 hours ago, couldn't load this page without timeout. Call Sprint and demand it be fixed!

Update 2 -- I just got off the phone with Sprint this morning (6/18) and they confirmed the issue. They have lots of reports of problems in Denver and Colorado in general. They say the issue started on 6/13 and affects 3G, 4G, third party messaging, and data roaming. They're not accepting any more trouble tickets, however, she did note my account that I reported the issue was occurring since that time for me, and she said once the issue is resolved, I should call back to ask for credits to my account for the loss of data use. I would urge ALL of you to call Sprint today and report the same so you can get your account noted and get some money back when they fix this crap.

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Hi there,

I'm having a VERY flaky 3g connection after rooting and moving to flipz and damage roms. I don't think it's either rom, instead I think it has something to do with either the radio flash, or with Denver's 3g connection in general. Anyone else having similar issues? I've seen at least one person using each of flipz and damage seeing that.

Any ideas at what might cause the 3g connection to get hosed? It will cut out during file downloads, etc...it seems like it can't hold itself for more than 2 minutes. It will still say there is a connection, but you can go to google.com in the browser, and it will timeout.

I've updated PRL and Profile several times with no luck, I've tried the old radio and new, both affected. PRL 60665 is what I have now.
[EVO 4G General] ClkWrk:
Same here

I have a stock EVO that is having the exact same problem. Seems to time itself out after a min or so. My wife has the same phone and no problem.
[EVO 4G General] kmartburrito:
Can you check and see in the software information if you have the same baseband and prl version? You might be able to help us figure this out. Thanks!
[EVO 4G General] ClkWrk:
Same here

Just checked them and they are exactly the same, although she is now having the same issue. To be more specific, the 3g icon shows upload and download for a length of time (20 sec to 2 min) and then sometimes shows only the upload arrow. The upload icon flashes a few times and then 3g drops completely. Usually upon returning to the home screen it seems to reset itself, only to repeat once internet is accessed or application is installing.
[EVO 4G General] kmartburrito:
This is the exact same behavior I'm experiencing. I've tried both radios, multiple ROMs, etc. The only conclusion I can draw is that it must have something to do with the PRL version, or the infrastructure itself here in Denver.
[EVO 4G General] ClkWrk:
Same here

I have tried everything I can think of (short of giving up and calling support) and still no dice. The thing I can't figure out is what could have changed in the last 3-4 days in my neck of the woods to suddenly have such intermittent coverage. I have had Sprint for 10 months with absolutely no issues, now I can't even check out full websites. Makes the Evo a lot less fun for sure.:confused:
[EVO 4G General] munsterrr:
I dont think its just Denver. Im thinking sprint is throttling perhaps. Its affecting 4 people in the DC Maryland VA area that i know that have EVOs

http://xdaforums.com/showthread.php?t=703035
[EVO 4G General] colorado_al:
I had the same problem in Denver until I flashed the OMJ rom. now works. Try it. Also 4G working better. No idea if the issue is radio or PRL or something. I will post my info screen when I get a chance.
[EVO 4G General] colorado_al:
Here is my SW info:
[EVO 4G General] ChrisDos:
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
[EVO 4G General] kmartburrito:
I've seen 4g by I25 and I70, but haven't found it anywhere else yet. It's definitely not down by centennial or parker, where I work and live.

Awesome find on the OMJ Rom al! I'm going to try it, and then touch base with flipz and toast to see if they have any thoughts as to what it might be.
[EVO 4G General] colorado_al:
I work downtown. Definitely the best signal I get is near Coors Field, but I have seen 4G as far south as Broadway & I-25 and as far north as I-70 & I-25.

Speeds are variable. Looks like they are getting all the hardware in place and testing. Hope it means that full 4G will be online soon!
[EVO 4G General] kmartburrito:
No dice for the OMJ rom for me. I flashed it, and had the issue reproduced within two minutes of the rom being up. Hung in the market, and then timed out in the browser on sprint's powerdeck website.

I noticed that the upload arrow was solid throughout the entire time of the behavior occurring.

Well, shoot.
[EVO 4G General] kmartburrito:
Just a thought, I notice on my sprint home page that I've used 3.5GB of data this month.

Could this be throttling maybe? I know someone else mentioned it earlier, but just noticed this usage amount on my own page. can others experiencing it check their usage as well?
[EVO 4G General] ClkWrk:
meh

Well it appears that we have identical issues...where in Denver are you? i am near Sante Fe and Evans....
[EVO 4G General] kmartburrito:
I'm at Lincoln and I25. However I'm now thinking this might be due to data usage. What is yours at this month per Sprint online? Maybe we can either confirm or squash that as a possibility.
[EVO 4G General] ClkWrk:
631,500k data so far. I would think they would let us know if they were throttling, no?
[EVO 4G General] kmartburrito:
Something's screwed. I saw 3. 5 gb used earlier on Sprint. Com and on the way to the airport, checked again, saw 500 mb on my wifes hero, 780 on mine. Calling Sprint tomorrow.
[EVO 4G General] ClkWrk:
I will do the same.
[EVO 4G General] jmglidden:
I'm in the same part of town as kmartburrito and had this issue the other day with Flipz 0.2. I just restored my flash of Flipz' stock with the OTA update and new radio. I'm having no problems with that setup.

Haven't had time to flash anything else yet, but I'm planning to unlock NAND this weekend and check out Flipz and Damage's new stuff. After reading this thread, I think I might just leave well enough alone until things stabilize a bit.
[EVO 4G General] kmartburrito:
Update!

This is ABSOLUTELY 100% a problem with Sprint's network. I'm finally moving from KC to Denver this weekend, just got off the flight and had SprintTV going for 35 minutes with absolutely no interruption. Haven't been able to do that in Denver all week. Hell, two hours ago I couldn't even get THIS page to load without timing out in Denver International Airport. Sprint is absolutely getting a call tomorrow, and hopefully I'll get some sort of credit on my bill for not being able to use my data connection reliably. Again, I've tried three custom time, both radios, two prls. The only thing different is that I'm now in KC and enjoying a rock solid connection. I think I'm more upset with the fact that I had to try so many different things only to realize it was Sprint's fault all along. Damn.
[EVO 4G General] jmglidden:
Worst good news I've heard all day.
[EVO 4G General] ClkWrk:
On the phone with them right now. Saying no problems with the network (had me pull my battery, big surprise, no help). They just tried to call the phone and it went straight to voicemail and now it can not dial out. Btw this muzak is amazing! 35 minutes so far and nothing. Now they are checking the status of the towers in the area. And now they are having their supervisor reset my phone on the network (3rd battery pull this time).
[EVO 4G General] ClkWrk:
Still on the phone with them. Factory reset and nothing. In fact I think it is worse, now I dont even have a 3g icon. They want me to take the phones back! Still claiming no network problems in the area.
[EVO 4G General] ClkWrk:
Still on the phone...a "higher source" is now looking into the problem. I wonder if its Cheech or Chong?
[EVO 4G General] kmartburrito:
I had to be transferred to a tech, and they looked at some "network trouble board" or something, where she found the issue was already reported and being worked on. This is absolutely not a problem with your Evo in any way whatsoever, and she confirmed that when I called.

Tell them if they need to look at my account to see how it was noted, they can most certainly do so. My cell is 816-804-2007, and my name is Nathan Rapp. They probably won't tell you anything without my account code or whatever, but maybe they can look at my account to see how it is noted with a supervisor or something. Hope it helps! She said they weren't accepting any new trouble tickets on the issue since they already had confirmed and are working on the issue, for what it's worth.
[EVO 4G General] ClkWrk:
Crap, just read that as I got off of the phone...gave me a repair ticket #.
[EVO 4G General] laikaf:
Just stumbled upon this thread as I'm walking out the door to head to Denver from KC. Bye-bye 3g...
[EVO 4G General] itmustbejj:
I called tech support about my pedestrian speeds (normally 130kbps-ish downstream) and I ran a speed test and it was 7kbps (boo) and then she was asked what speeds I was getting, so I ran another test and it jumped up to 900kbps, and a second test got 800kbps. I asked her what she did and she did a reset of my phone (which another rep said she did and I saw no benefit).

As I was on the phone I kept running speed tests and the speeds settled back down to about 300-400 kbps consistently. She said to keep testing and she would call me back later tonight and open a ticket if it didn't improve.
[EVO 4G General] ClkWrk:
Well we will see, got a ticket # for repair of BOTH phones. No way in hell its the phones, but after almost 2 hours on the phone with customer support I can take no more. BTW Nate, I bartend at a little place in Wash Park if you are ever in the neighborhood and need a beer the first ones on me. Thanks for the assistance.
[EVO 4G General] kmartburrito:
Fantastic, I might just take you up on that. A buddy of mine I used to work with just moved out there and we're going to try to meet up. I'll send you a PM for more info! :)
[EVO 4G General] ClkWrk:
And all of the sudden it is back and working. Just watched SprintTV for 20 min with no hiccups and installed the Swype beta as well. Didnt take the phones in for repair because we knew it wasnt a hardware issue. Thanks to everyone for the help.
[EVO 4G General] EtherealRemnant:
I have no issues with the STOCK ROM but as soon as I root and flash a custom ROM, my data does not work.

Try flashing back with the stock RUU (executable, NOT the image and radio separately) and everything works fine... I'm getting pretty pissed off with this and I'm about to throw the phone through the window. Not only are the data speeds crap on this thing (I get 2+ mbps consistently with a touch pro 2 and mogul and never break 1.2 with this and usually stick around 500kbps) but the short bursts of data and then making a call to *2 to get it working again is pissing me off.

I flashed my phone back to stock yesterday and it was working fine - lost root and all - went through the procedure of re-rooting and the radio broke again.

I think it has to do with rooting personally. Has anyone flashed back to the stock RUU as a test? I just did it again and my 3G is now fine.
[EVO 4G General] kmartburrito:
I nearly tried that, but was able to figure out that my issue, at least, was related to Sprint's network not the rom.

Does your data work at ALL, or just flaky? Also did you make sure to wipe all three options? (data, cache, dalvik-cache) That can definitely make things act funky.
[EVO 4G General] ClkWrk:
3 days of good 3G, and now the same stuck uploading problem....meh.
[EVO 4G General] EtherealRemnant:
I wiped all data, cache, and dalvik. As for the issues, it was that it would work for a little short while and then the data up arrow would lock until I either rebooted my phone, put it in airplane mode, or made a phone call. Then it would start working again for a brief time.

To fix it, I had to go back to stock and use Toast's rooting method to the letter. One of the tutorials calls for flashing the radio BEFORE the NAND unlock... Which is what I was doing... Somehow it was fudging the radio up.

I now have fully working 3G... although I'm pretty disappointed at the EVO's data speeds compared to my Touch Pro 2 and even Mogul...
[EVO 4G General] Kidmet:
Just another Denver user with the same problem... :( I have 2.5 GB used. I just restored my phone to stock, no luck. What a joke. I am struggling to be technologically savy enough to Root with Toast (did do Unrevoked1 because I just need it for wifi tether). help?
[EVO 4G General] EtherealRemnant:
Unfortunately, Sprint told me they have had massive data outages in Denver for the past few days. I spent 4 hours on the phone with them on Sunday because they had me ##RTN# the device and I got stuck in a boot loop (phone would boot then reboot to the Sprint screen every 60 seconds on the dot because it couldn't contact the network. 3 hours later, my data worked long enough to reprovision. They suggested wifi and are sending me a free Airave for home. :/
[EVO 4G General] Kidmet:
Hmmm, already have the Airave... I'll have to see what I can get.
[EVO 4G General] EtherealRemnant:
Its even worse for me... I live on Parker and Quincy essentially and have FIVE towers within a 1.9 mile radius of my house... 3 of those towers were down Sunday so I had full signal coverage because of no competing signals... they fixed the towers and now I am back to 1 bar, 2 tops at my house.

Either way, voice works, data is a crapshoot.
[EVO 4G General] Kidmet:
I live a couple miles away from you (Chambers and Hampden). They want me to take my phone in, so that's what I'll be doing. We'll see. My roommate has one and my problems were seemingly fixed when I updated last night, but today, back to normal... If I get a chance for a new phone, I'll jump at it and report back.
[EVO 4G General] kmartburrito:
I'm actually in Parker, off of Jordan and Mainstreet, and no issues. I work off of I-25 and Lincoln, and no issues there either. Thankfully they fixed my area's issues a while back...Although prior to me moving into my new house, I was having issues where I was staying, off of Arapahoe and I-25.

Sadly too, the Airave only gives you 1x voice, not Evdo, so it won't help. It honestly has absolutely nothing to do with your phones though, I promise. It's totally their service and towers, so I dunno what the hell they're going to fix :/
[EVO 4G General] Kidmet:
Are we sure it's not the phones? I need to check my roommate's EVO. Maybe I'll call him as he's at home on his keester. The reason I wonder is because I am in Littleton (470 and Kipling) and experience the same problem. I'll call my roommate today (though i doubt he'll answer as I just texted him for his rent $, lol)
[EVO 4G General] kmartburrito:
I'm 100% confident it's the service, not the phones. My reasoning for this is at the height of MY issues I couldn't even get XDA to load without my connection dropping and then me timing out. I couldn't watch SprintTV for more than a minute without it hanging. Sprint confirmed there were issues with 3G in my area and assured me it was not due to my phone.

The kicker of it all for me was that I was moving from Kansas City to Denver at the time, and at the height of the problem, I took a trip back to KC for the weekend. Couldn't load XDA at all in the Denver airport, and an hour and a half later with ZERO changes to anything, I used SprintTV for around a half hour with no problems and experienced ZERO issues through my entire weekend in KC. Back in Denver, still had the problems for a couple more days.

Hope that helps.
[EVO 4G General] Kidmet:
Definitely helps. I figure, if I can get a new EVO out of it, it might help. I know they probably won't have one in stock, and I leave Friday for Detroit which will help me see what my phone does in another region. Then, when i get back, hopefully I'll have a phone waiting. I'd really like to get my gf this phone, but I'd like to know it works. Did you have your phone rooted? Which method if so?
[EVO 4G General] Kidmet:
Just got back from the Sprint store and they fixed it. Not sure what they did, but the phone was hard reset. The one on 225 and DTC Blvd area. (I think the address is like 8000 quincey).

EDIT: And the problem is back. The Tech asked me if I had zoomed on a Flash site. Wonder if that has anything to do with it. I will be going back today.

EDIT2: Now it's working... UGH! This is killing me.
[EVO 4G General] Thomas1218:
OMG! I totally thought it was like just me and it was driving me crazy. I went into a repair center a couple weeks back with my hero and they told me it was a network problem that would be resolved soon but it just kept persisting. Thought it would go away with the evo but it didn't. I have established through using WiFi tether that it has a 2 mbps download limit or something because every time it reaches 2 or close to it the connection freezes then takes forever to reset. Some days its fine and no problems but alas it still isn't fixed because I had the problem again now. It's good to hear that Sprint has at least acknowledged the issue and is trying to fix it. /coolstorybro
[EVO 4G General] Kidmet:
I had the same "cap" 2 MB. But went to the repair store, and now it works. We'll see if it sticks.

EDIT: And the problem is back I think?!? Now it's working... UGH! This is killing me.

EDIT2: Problem arised again. I think it's a network problem, but they are ordering me a new phone.
[EVO 4G General] jmglidden:
This problem is driving me crazy. Seems a lot worse lately. Maybe I've just been using (more like trying to use) the network more. Want to keep this thread visible.
[EVO 4G General] os10:
I live in KC like OP but was in Denver last week on vacation and I got the best speeds I've seen on 3G. In Aurora CO, specifically. Over 300KB/s download using PDAnet app tethered to my laptop. Raked in 6gb of 720p HDTV rips I had qued up in sabnzbd, overnight. gotta love Sprint real 3G/4G unlimited.
[EVO 4G General] Thomas1218:
So I'm guessing that even if I upgrade my radio this problem will still be there. C'mon Sprint, I want my stable data connection back!
[EVO 4G General] jmglidden:
I have the latest system files, radio, and wimax. My 3g connection still freezes up all the time (3G indicator w/ up arrow lit up and no connectivity). Seems to lock up as soon as I hit 2MB downstream.

Edit: This thread really needs to be re-titled.
[EVO 4G General] EtherealRemnant:
So I can't even make damn phone calls today. Incoming calls work fine, DATA works fine... but if I make an outgoing call, I get instantly dropped - it either says network busy, call lost, or signal faded. WTF!

I called Sprint and they said there are no outage or anything. My Touch Pro 2 will call *2... So I'm guessing my Evo just ****ing died.

I guess I'm going to have to just use Google Voice for all calls.
[EVO 4G General] EtherealRemnant:
I'm so over this ****ing phone. I had to ##RTN# and reset the entire thing to get my phone dialing again and now I'm having the ~2MB freeze on my 3G again!!! This is RIDICULOUS! I had less problems with my Mogul than this thing! At least my Mogul let me make phone calls and send and receive data!
[EVO 4G General] Thomas1218:
Don't ditch the evo! It's the network and not the phone because the exact same stuff was happening with my hero. I'm just getting sick of seeing my uploading arrow solid and then having to toggle airplane mode to get another 2 megs of transfer.
[EVO 4G General] jmglidden:
I was just downloading a bunch of icon packs from the market and I noticed something. If I tried to download more than one icon pack at a time, I'd get the 3G lockup every time. If I download the icon packs one at a time, no 3G lockup. I can reproduce this on demand.

Smells like some kind of throttling scheme that Evo isn't playing nice with.
[EVO 4G General] Kidmet:
Ok, was in Detroit area all weekend and didn't have the problem. Would this disprove the throttling theory? (Unless they are throttling Denver area for a specific reason) I do have a new EVO that should arrive today. I'll keep ya'll updated. But this problem is absolutely rediculous. Making my phone close to unusable. Very frustrating.
[EVO 4G General] jmglidden:
Very bizarre. This weekend I decided to try techknowfile's alternate PRLs that let you use Verizon's towers w/o roaming to see if that would fix the 3G lockup problem. I didn't do hours of testing, but this appeared to fix the problem as far as I could see. I ran a bunch of speed tests and downloaded a ~5MB app w/o any lockups.

In the interest of being a conscientious tester, I switched back to the current Sprint PRL (ending in 667) to see if I could reproduce the lockup problem, and I couldn't make it lock up. I haven't had a single instance of the problem since (going on two days).

/shrug
[EVO 4G General] kmartburrito:
I promise this isn't ANYTHING to do with the Evo! It's the network, trust me. I KNOW it's frustrating though, just keep your notes and keep calling so Sprint can give you some money back. I agree this is ridiculous, but the only thing we can do is wait until they fix it.

The hack to use Verizon's towers instead should in theory work, since the problem is at Sprint's towers. I would suggest trying it to others that are about to pull out their hair. :)

It seems to be working fine for me in Parker now, so I dunno what's up, maybe they "fixed" the tower by me. Just keep making noise so they can see how big of an impact this is making to people's peace of mind, or lack thereof.
[EVO 4G General] dpilcher:
Can agree..it's not the EVO. Had similar issues with most all phones I've had with Sprint out here....yes...including my EVO. I'm in about the same area, Parker/470, and can tell you just about every tower handshake around that causes a deadzone drop while on the phone. Not glad, but feel better thinking that I was the only one having this issue.

May try that Verizon switch, will have to read up, and see if that does anything.

Verizon is worse, at least for me and my current location

I am very happy with this phone and hope the light issue/glass doesn't get any worse (not bad now). I've had the same issue with stock and now being fully rooted, nothing has changed. Except for the fun of having total control of the hardware anyway. Network another story....
[EVO 4G General] Adambomb13:
Same issue

I'm experiencing data timeouts as well in Centennial & Lakewood Colorado, I called and they stated the ole nothing is wrong in your area...
[EVO 4G General] Kidmet:
***TAKE THIS WITH A GRAIN OF SALT******

I got my new phone. No luck on solving the issue, but I had a strong feeling it wouldn't. I had dropped my old phone once and had some scratches on the bezel, so I was ok getting a new phone. As I waited (there was another EVO user with the same problem there getting a new one as well), I stood by the desk because I like to hear other problems with other phones. A guy came in with an aircard. He said he was logging in (the rep then finished the statement for the customer) and it would work and then drop connection or hang with no data. The rep said there was a problem with the data network because of the 4G implementation and it should be fixed by the end of the week. Now, I am not a professional and have no idea if this could happen, but it leaves a seed of hope for a couple things.

A) A fix by the end of the week if the problem is the same. Please please!

B) He talked about possible 4G implementation by the end of the month or next month

Like I said in the beginning, take with a grain of salt. Do I often believe a sprint repair rep, no. But have stranger things happened? yes. lol.
[EVO 4G General] jrun:
Wait wait wait... are you guys getting 4G in Denver???
[EVO 4G General] jmglidden:
I've heard that there's 4G in / around Coors field, but in general, the answer to your question is, "No."