yashsingh1/xdaforums huggingface dataset:
[EVO 4G Q&A, Help & Troubleshooting] paintcan:
I'm starting to think that it gets worse over time. With my case on, it was always decently good, even with a light touch, however, now, unless it is in the PALM of my hand, making very good contact, it does it.

For example today i was eating some messy food, so I picked up my phone via the top edges with my thumb and finger, and I could not for the life of me get the top of the screen to work (I was trying to check a notification) unless I sat it in the palm of my hand.
[EVO 4G Q&A, Help & Troubleshooting] madsquabbles:
i've been doing a lot of fiddling with the back cover today- dang thing just doesn't want to fit right. i tried the post it note fix but i think it out grew it. so i kept popping the cover on and off at least 10 times and tapping a bit to see if the popped out again. possibly the tapping cause something to get loose inside.

crap, i may just give up on the evo. too many fricking problems on top of not getting a signal at my house that my droid can (they both use the same towers, we have 2 that the whole city uses). so if i upgrade i may stick with motorola and get the droid x.
[EVO 4G Q&A, Help & Troubleshooting] Accidental:
I have the exact same responsiveness problem. I made a video, but I can't post links on here (newbie status?) so just search for 'FTNJeff HTC Evo' on YouTube.

HTC NEEDS TO ACKNOWLEDGE THIS ISSUE. Is this a hardware issue? Software? Do I need to return my phone? I can't have this issue. Happens when the phone is not held and on a non-grounded surface. It seems to be getting worse even when I lightly touch the sides of the phone. It also happens when I am flying.
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
A buddy of mine works for HTC and I mentioned my issue with screen grounding to him. He had someone in quality control call me today and he's overnighting me a new EVO in exchange for mine. The guy I spoke to was aware of the issue, but it sounded like they hadn't been able to get their hands on a defective unit that had been sold yet. He was very eager to get my phone. I'm very happy since I was sure I'd have to wait for weeks until Sprint stores got more in stock.

My only concern now is the MIR which requires the phone to be active for 30 days. I called Sprint CS and explained the situation, the rep I spoke to said it wouldn't be a problem, notated my account, and sent me e-mail confirmation backing that up. The proof will be in the pudding if the rebate actually goes through without any headaches, but I was very pleased with how easy that call was.
[EVO 4G Q&A, Help & Troubleshooting] jayv1717:
so who do i call for a replacement??and should i call now or wait until there's potentially have better batches made??
[EVO 4G Q&A, Help & Troubleshooting] onyx00:
Went to Best Buy today - they put me on the list for another unit. I'm in no rush I told him. But he didn't even ask to see the problem demoed, just got me set up for a new phone.

Good deal - we'll see how this next one does.
[EVO 4G Q&A, Help & Troubleshooting] TREYisRAD:
Is there a time frame to request a new one from BestBuy? I'd like to wait as long as possible until HTC gets the kinks worked out.
[EVO 4G Q&A, Help & Troubleshooting] Freelancerx:
make sure to let us know how that new one works out for you please!
[EVO 4G Q&A, Help & Troubleshooting] tobehuman:
I returned my Evo. I was going to buy another in a couple of months to give them time to sort things out with it. Now I just read that the Samsung Galaxy S and Galaxy S Pro are coming to Sprint and they'll be Sprint's next 4G phones. I think I'm just going to hold off and wait for the Galaxy S instead.
[EVO 4G Q&A, Help & Troubleshooting] sfox8:
This is a little off topic but do you know if they're at least working on a fix for all these issues people have been having? Or at least have you spoken to him about them? (screen adhesive, ungrounded touchscreen and most of all the 30fps issue) I'm just curious because it's always faster to get issues resolved when you know someone on the inside.
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
Will do.

I only talked to him about the grounding issue because that's the only thing I've had a problem with. I haven't had a problem with the screen lifting up, and I honestly haven't noticed anything related to the phone only displaying 30 FPS. I'll try to ask him about it the next time I talk to him.
[EVO 4G Q&A, Help & Troubleshooting] Accidental:
Does anyone with the issue NOT have a screen protector on? I haven't taken mine off to see if that is the culprit.

It seems to be grounding related.. the problem goes away if it's held in one hand and touched with the other - OR if it's simply plugged in and charging.

As soon as it's unplugged and laid down I can't drag down the notification menu, regardless of what surface it's on (desk, bed, counter, etc)
[EVO 4G Q&A, Help & Troubleshooting] Grims:
Lots of peopel reporting the issue don't have screen protectors, me included.
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
I do not have a screen protector.
[EVO 4G Q&A, Help & Troubleshooting] Fonix Monkey:
I'm having the same exact issue, but it seems to come and go as it pleases. I don't know if it really is the grounding issue or not, and I'm not exactly sure how to tell since it sometimes works and sometimes it doesn't.
[EVO 4G Q&A, Help & Troubleshooting] kiz88:
New Evo ordered Wednesday morning new one arrived today.

Powered it up and check the grounding on it and all is well works on all surfaces.

First one ordered on launch day June 4th, #2 received June 16th.
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
I got my replacement EVO yesterday and it's much much better. It works perfectly on flat surfaces and there's a slight inconsistent touch issue if it's on a couch or pillow, but it's not that bad. It has less light leakage than my original one, so overall I'm satisfied. My first EVO was hardware version 0002 and this one is 0003.
[EVO 4G Q&A, Help & Troubleshooting] Accidental:
Looks like it has been acknowledged by HTC!

http://www.engadget.com/2010/06/18/...-evo-4g-screen-sensitivity-separati/#comments

Still unofficial..
[EVO 4G Q&A, Help & Troubleshooting] jaypeezee:
glad my video is paying off @
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
I got another e-mail from an HTC quality control manager today. They're working on a software fix. I'm not sure how software would fix it, but he seemed hopeful.
[EVO 4G Q&A, Help & Troubleshooting] Geniusdog254:
My Evo has no gronding issues whatsoever. I have seen the issue once, on a really hot & dry day, but I've never seen it since.

I can try it on any surface and it works fine. I'll make a video if you want.

Rev 0003. The only issue I have is the 30fps and a non-flush kickstand.
[EVO 4G Q&A, Help & Troubleshooting] mrono:
i'm in phoenix az, it's hot and dry here every day >.<
[EVO 4G Q&A, Help & Troubleshooting] Accidental:
Two of my friend's phones have Hardware Rev 0003 and no issue. Mine is Rev 0002 and has the issue.

Does everyone with the issue have Hardware Rev 0002?
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
My first one was 0002 and it had the issue. My replacement is 0003 and does not. My wife's is 0002 and doesn't have it.
[EVO 4G Q&A, Help & Troubleshooting] ScrapMaker:
Dang, I have been trying to get mine replaced for 3 weeks now... No dice. I've been to multiple Best Buys, Sprint Stores, called *2, and created a case with HTC, and not one party has suggested a method of me getting a replacement unit. Best Buy's best offering way to "keep calling back and see if (we) have one in stock."

The problem is, they've still got the pre-order list, and even the manager of the mobile department said that there's no way to create a "replacement order list," of any kind. I managed to call one day, 30 minutes after the truck arrived and they were COMPLETELY sold-out.

It appears the only solution will be to return my Evo, and re-purchase in a few months when they have these problems worked out--or get the Samsung Galaxy Pro S. I don't see how this could possibly be a software issue, when we all have the same flippin' firmware... but perhaps there is a slight problem/difference between some of the panels, and the controller isn't talking to it right... who knows

All I know is I sure don't want to be STUCK after the 30-day mark with a defective phone. I'd venture to say that 80% of the time I am using this phone is on my desk, or on my bed--both surfaces that simply do not work.

If any of you are looking for a fool-proof test, use the paper carton the Evo came in. I get the same exact effect as when I put it on my bed, but at least it's a common variable in all our tests. Sitting the phone on the pressed-paper lid installed on the carton, I brought it to Best Buy, and Sprint, and they were all very surprised to see this... and all the employees that had Evos ALSO had this issue. The manager of the mobile department at BB jokingly told me that I ruined his day... he had no idea his phone was defective.

Of course, the story at Sprint was different--they tried to tell me that ALL EVOs did this--and it was by design. Of course that is not true, but they also told me that I couldn't get it replaced from them within the 30-day window anyways, so my trip there was a waste of time and gas.

I guess I have until July 3-4 to return this puppy. Dang

This reminds me of when all the Sprint stores were telling me that it was completely normal to have SPLOTCHES all over my Palm Pre's screen...

I wish these companies could push out a quality product from day one. I hate getting screwed as an early adopter.

If I could only install WebOS on an iPhone 4, I'd be sold
[EVO 4G Q&A, Help & Troubleshooting] bendotson:
Take it back then.

Take it back then. I did for the same reason. You can buy the phone again after 90 days as a new customer.
[EVO 4G Q&A, Help & Troubleshooting] coolguy949:
My grounding issue seems to come and go. Some days I can't replicate it. Is it a screen lifting issue or a weather/temp issue? Ugh. HTC needs to release their "patch" ASAP so I can know if I need to return this thing or not.
[EVO 4G Q&A, Help & Troubleshooting] ScrapMaker:
After calling about 8 times yesterday, I managed to talk to someone literally minutes after an unexpected drop-shipment came in.

I went in and they STILL weren't going to let me get a phone, becauase of the pre-order list, but then one of the employees came out and did the switch.

I can safely say that this is a HARDWARE issue... not necessarily that the screens with the issue are defective, but also likely that there are variances (IE different screens or controllers,) and perhaps the code needs to be tweaked for the changes...

Either way, HW version 003, and mine works perfectly, always. I might just end up keeping this thing afterall, even though I was getting pretty excited about the Galaxy S Pro... love having keyboards.
[EVO 4G Q&A, Help & Troubleshooting] letsgoflyers81:
Good news, HTC has a fix that they're currently testing. I got this e-mail back from HTC today.
[EVO 4G Q&A, Help & Troubleshooting] asrebel:
Yay!

HTC has confirmed that this is a software issue...surprising, but it explains why some people get an 03 rev and think they are good for a few days and/or weeks and then it comes back.

I don't see the issue that often, but I'm looking forward to the patch!
[EVO 4G Q&A, Help & Troubleshooting] nebenezer:
One more confirmation here

003, when I'm not gilding my phone I can't pull down the notification tray or scroll the app drawer.

It happened just as bad before I put the zagg shield on it.

Touching the side doesn't help.

I had the same issue with my hero but nowhere near like this! It never even bothered me on the hero.
[EVO 4G Q&A, Help & Troubleshooting] Accidental:
letsgoflyers81, It would be nice for HTC to publicly acknowledge this issue so those that are affected know that HTC is working to resolve the issue (vs. just returning the phone).

Also, according to Engadget, there is an OTA firmware update next week (6/28/10), but no mention of the screen fix:

http://mobile.engadget.com/2010/06/24/htc-evo-4g-getting-over-the-air-update-next-week/
[EVO 4G Q&A, Help & Troubleshooting] ScrapMaker:
They must have had slight differences in the controllers/screens they used from one batch to the next, and slight software changes needed to be made that they didn't prepare for.

Pretty silly on HTC's part. All I know is when I upgraded to 003 hardware, it all went away, and all current phones should have the same firmware.

I hope it's not some "band-aid" solution for a defective controller or screen.
[EVO 4G Q&A, Help & Troubleshooting] coolguy949:
Well, all I know is that if there is not a patch before 7/4 that addresses the screen response issue, the phone is going back. I want to exchange it but RS doesn't seem to have any on the horizon. I will have no choice but to go back to a TP2 and suffer until the issues are resolved. At this point i'm thinking I would do it anyways because I noticed last night that my light leakage is getting worse.
[EVO 4G Q&A, Help & Troubleshooting] ScrapMaker:
Or get a Samsung Galaxy S / Pro. Samsung is known for having a much better build quality than HTC over the years, and there is a strong community support following these newer phones, so you won't have to worry about updates. I think I saw something last night that they already rooted the Galaxy S.

I am having a hard time deciding between the Sammy and this Evo, mostly because now my screen works perfectly.
[EVO 4G Q&A, Help & Troubleshooting] coolguy949:
Sadly I'm still in contract. Evo was my early upgrade eligibility.
[EVO 4G Q&A, Help & Troubleshooting] awakener:
I originally had the 002 hardware and had the problem. I returned it and got the 003 hardware problem and STILL have the problem.
[EVO 4G Q&A, Help & Troubleshooting] Accidental:
Big update: There is a software update out there NOW (as of 6/28/2010) that fixes the screen issue as well as improves battery life, WiFi reception and other updates. It’s a must-have. I had very bad screen responsiveness (grounding) issues and have re-tested with this new version on various surfaces and environments and it works 100%!

1) Go To Settings > System updates > HTC software update > and click on ‘Check now’

2) You will get a notice that version 1.47.651.1 is available. Download it!

3) Once the download is complete, go back into the HTC software update and install the downloaded file.

4) It will go through numerous resets and appear frozen in a few areas (like in the installer and on the 4G menu).. be PATIENT! It will eventually complete and give you a notice that the upgrade was successful. It took my phone about 20 minutes.

Props to HTC for these much needed fixes. The phone is now perfect for me.

BTW I have hardware version 0002
[EVO 4G Q&A, Help & Troubleshooting] coolguy949:
Same here! All grounding issues gone. Actually, the entire touch screen is improved. Even grounded I couldn't go all the way to the edge of the screen on Draw! Now I can. Awesome!

My screen is still separating though. I'm really debating now if I should exchange for a potentially worse phone or try to fix it myself by taking the phone apart and adding glue.

Also, only run the update once!! A second time will brick your phone.
[EVO 4G Q&A, Help & Troubleshooting] nckfrs:
ok anyone can help me

ok i have touchscreen issues like everoyone else but now its worse i cant hold my phone even to fix it i always got to go in and out of hold i have done factory resets and i am running fresh 1.0.1

full root and fps at 48

anyone can tell me
[EVO 4G Q&A, Help & Troubleshooting] mrono:
If your still having roberen issues then you have a bad phone, the last update fixed those.

Sent from my god phone.
[EVO 4G Q&A, Help & Troubleshooting] Phil Garcia:
I am using it for few weeks, but I don't face any difficulty using it. Hope your problems are resolved now.

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keetouch.cn
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
Hey guys, new to Android. First time ever last night when I got the mytouch slide. So I have a few questions that may make veterans laugh...

1. Why does it seem like there are a bunch of things running on my phone that I don't want running or ever use? Is there a way to kill them like with Task Manager on WinMo?

2. Is there's a setting that stops things from always being connected and draining battery? Amazon mp3 store I didn't even ever open and I see it in Running Services. How is that possible? Maybe I'm not understanding something?

3. When you back out of an app, is it closed? Or still running?

4. Any way to COMPLETELY delete certain apps from the phone?

THANK YOU GUYS!
[myTouch 3G Slide Q&A, Help & Troubleshooting] Jerzeeloon:
Yes there's a task killer check market,in addition you can go to settings,applications,manage applications and end services yourself.that answers your 1st 3 questions,on to question 4.you cannot currently uninstall preloaded apps but if and when the phone gets rooted you will be able to remove them through adb or terminal.in addition eventually after this phone gets rooted people will create custom roms that won't come preloaded with all that bloatware.
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
Man, you guys are awesome. Informative and friendly.

I HAD two questions but figured on e of them out so here's the one I'm still stuck on...

- Is there an app that will allow me to assign a specific ringtone to specific notifications? SMS, email, voicemail, etc?

Thanks guys!
[myTouch 3G Slide Q&A, Help & Troubleshooting] turboyo:
You can do that by going into the setting in the app.. Example, go into the sms app, hit menu button (3 lines button), settings, notifications
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
Well that would certainly add a song to notifications for you but it wouldn't allow yo to pick a different song for SMS, MMS, emails, etc.
[myTouch 3G Slide Q&A, Help & Troubleshooting] fl_jeep:
Are you looking to add different notifications for different people within SMS, email, etc or just to the different apps?

Within each separate app, you will have a 'settings' app, usually navigated by the Menu button. Within this you can set the notification settings. You can easily create your own sounds using Ringdroid and use them also. For example, I used the embedded voice recorder for one of my email accounts linked to my Amazon Seller account. So now when I receive email (via K9) to that account, I hear, "Cha-Ching!...Money!" (this makes me happy 10-15 times a day when that account syncs.)
[myTouch 3G Slide Q&A, Help & Troubleshooting] fermunky:
Since when is Astro pre-installed? It certainly isn't on my phone...
[myTouch 3G Slide Q&A, Help & Troubleshooting] fl_jeep:
I guess it is possible I installed it from my SD. I was in a tizzy with my new phone.
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
Yes, what I'm trying to do is have one ringtone for emails, another for notifications (appointments), another for text messages, and so on. If I can actually assign a ringtone to different email accounts, that would be even better!

The problem is, when I go into settings for my email account, in the notifications settings all I get is, email notifications on or off, notification sound on or off, and notification vibrate on or off. No choice to select an actual ringtone.
[myTouch 3G Slide Q&A, Help & Troubleshooting] turboyo:
The stock Mail app might not have the option, but Gmail and SMS do. If you want a different notification sound in general for email and voicemail just hit menu, settings, sounds and display. There you will see the option to change notification sound.
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
So can you guys tell me which are the best email clients that exist for Android then? The most feature rich maybe? Well, best functioning is more important.

And secondly, if I use another email program, then does the email page all the way on the left become completely useless? Does it get populated with the emails from your new client? Can you delete the page?

Thanks!
[myTouch 3G Slide Q&A, Help & Troubleshooting] turboyo:
I'm assuming you mean a widget?? If so you just touch and hold it down.. it'll turn red then drag it down to the trash. Gone! Then I would go into the mail app and sign off so its not constantly checking in the background and stuff. As for another feature rich mail app, the only experience I have with one is K9 and it worked quite well and has great reviews. Look it up in the market.

If you want to get the widget back for what ever reason you long click once again in the empty area, select widgets then mail.
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
Ok, cool, I thought it was a whole page, I didn't think it was just a big massive widget. This is more customizable than I thought!! Loving this phone more and more each day.
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
What do I have to do to make sure the HTC Mail app doesn't keep working in the background? Just kill my email account?

Is there a better SMS app?
[myTouch 3G Slide Q&A, Help & Troubleshooting] kingofyo1:
first off, take off all widgets that are not necessary.. only widget i keep on is power control and clock. secondly, disable all sync that is unneccessary for you, under your accounts and sync menu in settings. that should save you a good deal of cpu usage and battery
[myTouch 3G Slide Q&A, Help & Troubleshooting] fl_jeep:
I love K9 for my non-primary Gmail account. They also just updated it giving it some great new features such as viewing your mail from all accounts in one stream. They also have some nice batch options that I like and it's easy to dump trash along with compacting and expunging the messages from cache.

That indeed gives you the ability to assign different notifications for each account.
[myTouch 3G Slide Q&A, Help & Troubleshooting] tinpanalley:
Hey,

I tried K-9 but right away, I got a picture in an email as an attachment that opened up all corrupted. Doesn't happen on the stock email program and I tested the same email there and it worked fine. I cant rely unfortunately on an email program that shows my picture attachments like this so I had to uninstall K-9. Anyone know why this happened? I got a few bars of the image across the top and the rest of the frame was black, almost dark grey.
[Hero CDMA Q&A, Help & Troubleshooting] E_Rock:
so basically i tried to un-root my phone becuase i was having a lot of problems with force closes and i was just going to root i again. But ... during the un-root process it gave me an error saying that it couldn't read the boot loader or something along those lines. anyways it pushed exit after that my phone shut off then wouldnt not turn back on. not into fastboot or recovery not anything! if it plug it into the charger the light turns on soo.... the lights are on but no ones home....please help! thanks
[Hero CDMA Q&A, Help & Troubleshooting] thatguythatdid:
Look in the dev section I did a write up on that exact problem. I'm on my phone right now or I would've posted the link

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Sent via the XDA Tapatalk App
[Hero CDMA Q&A, Help & Troubleshooting] unCoRrUpTeD:
Did you root the 2.1 or 1.5 OS? If you rooted 2.1 then you will need to use the 2.1 RUU. If it was 1.5 then you should be able to use the 1.5 RUU, but that sometimes causes an error during the install, so I would just use the 2.1 RUU. I'm not sure if you can root with Sprint's latest RUU, but there are links in this forum with the 1st RUU released.

Also, if you get a lot of FCs, I would do the Fix UID mismatches in the recovery console. This will usually fix the problem. If not you should just Wipe data, dalvik and backup all your apps and wipe ext and then reflash a new ROM.
[Nexus One Q&A, Help & Troubleshooting] chronopc:
I'm looking for a headset compatible with the Nexus One. I really want one that has volume control. Does anyone have any recommendations?