yashsingh1/xdaforums huggingface dataset:
[Desire General] Krpano:
Well, thanks for the fast feedback and sorry if i am a bit harsh.

But i actually avoid rooting/flashing to skip any kind of problems.

I just want the phone to work.

I depend on my phone when i am working.

ColorNote

Compass

ConnectBot

GDocs

androidVNC

Wifi Analyzer

gStrings

2010 World Cup South Africa

CallTrack

Dropbox

KeePassDroid

Terminal Emulator

Goggles

Scanner Radio

Act 1 Video Player

Shake Them All!

System

Places Directory

Network Discovery

Extended Controls

SwitchPro Widget

Google Sky Map

Digital Rain

WiFi Manager

Gmote

Barcode Scanner

LED Desire Light

Google Translate

Text Edit

Remote Desktop

App List

ES File Explorer

runstar™

Contact Owner

The point is, the phone was working properly till the update.
[Desire General] Nit3m4re:
I updated my phone yesterday as well with the OTA update. Now my phone discharges from 100% to 93% instantly from taking it off charge. I know this is an on going problem that has been happening to people since the phones launch, but mine was fine, it never did that until today.. the first time I charged it since I did the update. Coincidence? Somehow I think not :(
[Desire General] oursoul:
I guess the first thing to do would be a factory reset.

I have the latest update on my Desire and everything works great, certain things are better.
[Desire General] Nit3m4re:
I'll give it a hard reset tonight when I have the time to put all the settings back to how I want. I don't want to loose all my save data on some of my games though, like totemic.. I wont play it again if I have to some of those levels again lol
[Desire General] lazarus99:
My phone has just shut down by itself and the only way I was able to start it was by pulling the battery. I have the phone for some time and it's the first time something like this has happened so it has to be because of the update. Also, right after the update some of my widgets (Messages and Wi-Fi) were gone! Battery life seems worse.
[Desire General] simonthor:
I had a few problems when i updated too. but a factory reset made everithing work like a charm. (unrooted)
[Desire General] WillyVWade:
Bad idea there... You're going to have issues with returning it after flashing a generic ROM...

Have any of the networks actually rolled out this update?
[Desire General] reaperSKD:
I agree with the battery life being A LOT worse after the update. And I did flash the whole generic Rom onto it. My battery life was amazing before the update. I think it must be something to do with the radio, as they changed it in the update. Gutted now as I can't downgrade again either.

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[Desire General] mancuk29:
I've noticed some slow UPS also occasionally .

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[Desire General] huwwatkins:
You can flash an older radio without changing the rom, but I think it you need to root first.
[Desire General] Goof757:
My battery life is awesome on this rom. My phones been off charge for 15 hours and its at about 70% now. Any other rom I've used previously custom or stock have given me far worse results.

Interesting to see how there is such a mixed bag of results.
[Desire General] LaWrona:
Hi, after I updated OTA I lost WiFi after a couple of days, not immediately... I read here that removing battery helps so I did it. The problem is gone (for now at least)

But I don't want to remove the battery every few days.

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[Desire General] Krpano:
Well, just did a hard reset.

The phone wasn't turning on anymore.

It doesn't seem to work better either.

I still get the white startup screen and thats it.

No access to the phone, occasionally after a few tries it will login.

Really disappointed.
[Desire General] dahmmy:
your issue

you call this a few apps....????
[Desire General] jimlad:
BTW I have this update on my unrooted unbranded desire and it works fine, no hangs no problems works just as it did.

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[Desire General] Krpano:
Thanks for the feedback.

It seems i am the only one unlucky.

:-(
[Desire General] pascanu:
Try restoring it to factory default (wipe) and restart it without tue SD card. It might have some settings backedup on tye card and it will restore them after a reboot. See if that helps (probably not but worth trying).

There are a lot of people reporting problems after the update (phone is muted, no wifi, slow Market) but most have solved by themselves for many of us. It is a little worrying and my guess is that is has to do with the way HTC has designed the Desire to backup some settings for these updates.
[Desire General] Krpano:
I did that, believe me.

Actually the hard reset isnt working because the phone isn't booting to finish the process.

Thanks for the tip anyway. :)
[Desire General] WillyVWade:
Turn it off (pull the battery or what not)

Hold the Down volume button

Press the power button whilst still holding the down volume button

Does this bring up the bootloader menu?

If it does, then select 'RECOVERY'. A red tri-angle should appear on your screen, then plug in your USB cable and run this program.
[Desire General] mancuk29:
my desire is horrendous since the update - i have hard reset the phone so many times its untrue ..... does the above update restore the proper rom from htc ?? its not a coooked rom is it ?

I dont know if ive got something wrong with my phone cos it goes really slow .... plus after a hard reset the market place doesnt work properly and the google map / facebook updates are not there like they were before the update

im getting cheesed off with the phone any help will be good - my phone is uk unlocked / unbranded

thanks
[Desire General] Nit3m4re:
I really don't know how HTC can bring out an update that causes more problems than it fixes.. if it actually even does fix anything at all? All we want is froyo, with rooting becoming more popular these days, a useless update like this isn't going to keep people waiting for HTC to bring us froyo away from rooting. As much as I don't want to, I would prefer to roll back my radio and ROM now, which I assume I need to root for unless there's a fix soon lol, but knowing HTC I've got more chance of winning the lottery :D oh well, maybe some custom roms are worth trying too
[Desire General] WillyVWade:
It's straight from HTC.

My guess would be that it doesn't like being updated, it prefers a fresh install... Perhaps something to do with the saving your settings to the MicroSD...
[Desire General] mancuk29:
Tried to do fresh install on Windows 7 64bit tried via recovery mode didn't find drivers on my pc and then tried from turned on phone in sync mode it finds phone I tell it to update it reboots, the big HTC comes up and the software on my pc says finding bootloder then comes up not found . I ended up re booting my phone and not trying again.

Is it because I'm using 64bit ? If so will it work on Windows 7 32 bit ? I have this on my notebook .

What I've also noted when running benchmark on quadrant standard I was getting high 532 now I'm lucky if I hit 490

Thanks in advance ...

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[Desire General] WillyVWade:
I've no idea about it being a 32/64 Bit issue, but you might be best doing it on a 32 Bit.

Install the HTC Sync software before doing this, That gives you the right drivers.

Is your device branded? If it is, are you using a goldcard?
[Desire General] mancuk29:
Right will reflash on 32 bit Windows 7 one final question as I've only ever flashed wm devices before what's the safest way? Via bootloader (up down volume and power on selecting the recovery option) or with the phone connected to sync and launch firmware flash from within windows? BTW my phone is unlocked and unbranded.

Last thing I wanna do is brick my phone

Ta in advance

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[Desire General] WillyVWade:
Well I've done it both ways many times, but I'd say use the recovery menu as this stops any chance of you corrupting something such ad the memory card...

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[Desire General] Krpano:
well, i just finished my lunch and i am heading to the store to see what they say......

I will keep you guys informed.
[Desire General] Nit3m4re:
99% they will say "its covered under HTCs warranty still so we can send it to them for repair if you like?" Which will only waste your time lol
[Desire General] mcgon1979:
I did this update and freaked out for a few minutes because my contacts were messed up. When dialing a number it wa sonly searching my facebook phone numbers, not my sim. The recent calls history list showed "unknown" beside every number. a couple of reboots and the phone is 100%. no hangs or issues. Although when I click the "phone" button I got an error for a few times. android processing error. it cleared itself and has not been seen since? hmmm...

The memory available has almost doubled even when using 20 apps/widgets at the same time. Certainly nothing wrong with this update.

sim free unrooted phone.
[Desire General] mancuk29:
I've reflashed does seem better one thing I've noticed is that when I send text sometimes it fails with a full signal ? Anyone else had this problem

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[Desire General] mancuk29:
well got reply of htc re the issues and the reply was to ring the htc 0845 number ... ive just done this WHAT A WASTE OF TIME the agent I spoke with ...

he said he wasnt aware of any firmware updates for the desire ??? dohhh

he said he looked regularly at the htc website and there wasnt any update so I put him right on that and told him to look at xda developers if he didnt believe me

he said there was nowt that could be done with market place being slow

he said that the phone seems slower because ive got use to it (went from hero to desire and noticed a big speed jump) but now seems a little laggy

he said re the text messages he couldnt help and to ring back in a week if it was causing issues

I thought nokia was useless .,...

one thing he did say when I was talking about froyo is they are waiting on news about the release !! so perhaps its coming and will make the handset faster / more stable.....

all ill say is that im glad im on bt unlimited and the call didnt cost me !!!
[Desire General] Krpano:
Well, the phone went for repair.

One week waiting time.......so now i have to wait.
[Desire General] Krpano:
Funny Funny

Got a letter from the repair service (Sunrise send the devices to 3rd party for repair) and they say the phone was damaged by humidity....loool

They say that they won't repair it or give me a new one.

Tomorrow i'm heading to the Sunrise store with the letter and see what they say.

Really disappointed.

If anyone has any tip for my discussion tomorrow, ill be glad to hear.
[Desire General] al89nut:
Presumably the water damage indicators have been activated?

http://xdaforums.com/showthread.php?t=673745

Your best bet might be insurance
[Desire General] highboy:
No problems

I have updated my phone last week, and have no problems what so ever.

No Battery problems, no wifi problems etc etc.
[Desire General] dahmmy:
update

2 days ago t mobile put out a announcemt regarding the ota being available . A day later it was withdrawn ....obviously HTC are aware of issues
[Desire General] Krpano:
Well, thats it.

They do not want to offer me a new phone.

Plus they want me to pay 45 swiss francs to have my phone back.

What do you guys advise me to do after ?

Should i press charges against the phone company ?

Since the phone it is described as un-recoverable, should i reflash it myself ?

****, i'm so pissed off.

One thing is for sure, i'll stoping all my contracts with them.
[Desire General] jimlad:
If it was me I would get the phone back and try to fix it my self.
[Desire General] pikubik:
Those darn humidity indicators should be a case for consumer protection laws. I understand that manufacturers want to protect themselves from damage due to mishandling of devices. But denying to repair phones under warranty for completely unrelated problems (e.g. borked OTA update) because the humidity detectors are positive is an absolute disgrace.

A couple of days ago, a drop of rain hit my Desire right in the headphone jack (where there is a detector, AFAIK), despite the phone being in my front pocket and in a pouch. No issues whatsoever, but I'm pretty sure that a warranty repair would be denied, no matter the issue.

I would do two things:

try to contact HTC directly. They were very forthcoming the two times I had to contact them

As you are apparently from Geneva, contact A bon entendeur. The related program from Swiss german television "Kassensturz" covered the humidity sensors a couple of months ago (german article) and if I remember correctly, the guy received a new phone after the journalists from Kassensturz inquired. This was an iPhone, but the fundamental problem is the same: denying to repair a phone under warranty because of the humidity detectors.
[Desire General] Krpano:
@ pikubik

Thanks man......those are really helpful tips....

I email Sunrise about the issue and will wait, they will probably call me next week.

Ill contact HTC next week too.

i bookmarked those links....they sure will help me.
[Desire General] RaptorRVL:
Obviously I don't really know how the law would works over there, but... Here in the Netherlands not you but the manufacturer (or at least the one where you claim warranty) is the one that has to prove the malfunction is a user error or mistreated phone etc.

When an OTA goes wrong, but they deny repairs because of those humidity detectors THEY have to prove it's because of that. Since the two are not really related I would guess that might be hard for them to prove.

So at first I would not accept that they deny the repair and try to talk some sense in to them, because how could the humidity cause software problems?

On the other hand, you should not rule out humidity can cause real problems. Sometimes nasty stuff can happen when the phone is in your pocket and it starts raining heavily (thus making the phone wet as well). Or leaving the phone in the bathroom while taking a shower. Those things will not only make the 'humidity sensors' go off, but can also really damage the phone.

However humidity problems are usually very typical, loss of functions (e.g. speaker not working properly anymore, or touchscreen doing weird stuff, parts of the screen that are black or give color stripes etc). Giving software problems is unlikely. Although a phone failing to boot might be plausible...

Oh well, just don't take no for an anwer. Call HTC, start *****ing at the repair centre. Make them clear you problem has nothing to do with the humidity sensors, so they should not use those to avoid your warranty claim!

Tell HTC their hired repair centre is making weird claims and is giving HTC a bad name this way :D
[Desire General] pikubik:
There's an older report from Kassensturz including an interview with a consumer protection lawyer. Basically, she says two things:

The manufacturer can't deny warranty repair of damage that is clearly not related to humidity damage. The cited example is a button that broke off.

If there is humidity damage, the manufacturer can only deny to repair the device if the humidity got into the phone through mishandling (e.g. using the phone in heavy rain). Damage resulting of normal usage (e.g. condensation caused by entering a warm house during winter, a scenario that is quite common in Switzerland) should not result in a denial of warranty. The problem is: the burden of proof lies squarely on the consumer. In other words: if there is a water damage, and the malfunction could potentially be explained by water damage, you're SOL.

This is according to Swiss law.
[Desire General] Krpano:
I don't know if you guys read the warranty terms from HTC.

Seems kind vague.

Like that they can extend the problems as they wish.

I will ask a detailed report about the techniqe use to reveal the damage and the extend of the damage.

My quesiton is:

What would happen if i manage to make the Deisre work again ?

In the report they clearly state that it CANNOT be repaired and they offer me to buy a new one with 100.- discount.

Thanks again for the input.

I am gathering all the info because i think i'll have a big fight next week.
[Desire General] mancuk29:
If anyone is in the UK watchdog did a piece on the iPhone and similar problems with the tabs going red (pink in our case) they trigger easy and don't indicate water damage cos watchdog opened the iPhone and the internal sensors were fine so the bottom line was iPhone were taking the piss .. HTC sound like they are going down the same lines ...

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[Desire General] qBot:
How do you get the update? My phone (bought from T-moblie, but unbranded) does not want to find any updates, although it's 1.15.110.11.
[Desire General] dahmmy:
update

T mobile pulled it....

Probably due to Orange users having issues with it
[Desire General] bjproc:
i seen that, aye they were a bit strict with it, think i'd be well f**ked off with it :mad:
[Desire General] Krpano:
I am still waiting a reply from my phone company about the situation.

Most likely they won't do anything.

So i'll probably repair myself and get back at them.
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
Hello people

I think my HTC Hero is what you call softbricked.

When I hold Home + Power on to go to recovery mode I get this single line of text:

Build : RA-hero-v1.5.2

If I hold Home and press power on the text disappears leaving an all black screen. Pressing home + power on again brings the text back.

When I boot normally it just keeps saying "Hero"

I think I did a full wipe, installed VillainROM 6.0.0 and then did a OTA update to VillainROM 6.1.0. I did notice the latest rom being rather slow and hanging sometimes. Then three days ago it froze. I pulled the battery and when I put it back in I was left with what I've described above.

Can't access VillainROM's official website

Another frustrating thing is that w w w. villainrom .co .uk has seemed down to me this whole softbrick-period. But they've announced a new version and no one have commented on their site being down. Apparently I'm the only one who can't access it.

Vol. down + power on

I've never used this boot mode. But it's the only one which seems to work.

HBOOT says Sd checking and all the tests results in:

No image! or No image or wrong image!

FASTBOOT just gives a red box with the white text FASTBOOT in it.

What can i do?

I did a nandroid backup before installing VillainROM 6.0.0 but I can't access recovery mode.

I would like to install the official 1.5 RUU-rom but HTC Sync can't find my phone, neither can adb shell.

I can insert the SD card in my computer and put an update.zip file in the root. Is this a solution? I don't know how to make the phone boot the update.zip file or how this works.

Sorry for this long post. I've been searching the web ever since thursday without any luck. So now I'm just putting all I've experienced out.

I hope someone can help me. I would be very glad :)
[Hero, G2 Touch Q&A, Help & Troubleshooting] 034:
Alright, if you can get to the fastboot screen, this is what you should do:

Plug your hero in fastboot mode into a computer with the latest android sdk installed.

DL the latest recovery for your device: I don't think I can post links yet so search the forum for Amon RA's recovery (1.6.2) and place it in the tools folder of the sdk.

Then:

Open a command prompt (or terminal for linux, idk for mac)

Go to the tools folder with cd

(./)fastboot boot recovery-RA-hero-v1.6.2.img

(./ is for linux ^^,) And that should normally work

From there your best bet is to use Nandroid to recover one of your backups.
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
Thank you for your response :)

But I got an error:

C:\android-sdk-windows\tools\fastboot boot recovery-RA-hero-v1.6.2.img
downloading 'boot.img' ... FAILED (remote: not allow)
finished. total time: 0.010s

The site I downloaded the recovery image from suggestion this installation:

via fastboot + adb -> In case you don't have a custom recovery, so when you get signature fail errors

adb shell reboot bootloader fastboot boot recovery-RA-hero-v1.6.2.img adb shell mount /sdcard adb push recovery-RA-hero-v1.6.2.img /sdcard/recovery-RA-hero-v1.6.2.img adb shell flash_image recovery /sdcard/recovery-RA-hero-v1.6.2.img adb shell reboot

I've also tried this but it resulted in: error: device not found

I've noticed how my phone says "fastboot usb" when connected to my computer.
[Hero, G2 Touch Q&A, Help & Troubleshooting] AndroHero:
Re: Hangs on boot to recovery mode and normal mode

Have you flashed the official 2.1 rom thats been floating round?
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
No, I haven't.

Just now I did this:

C:\android-sdk-windows\tools\adb devices
List of devices attached

And none was shown... :(

Then I did:

C:\android-sdk-windows\tools\fastboot devices
HT97TL903447 fastboot

Is this some sort of serial number of my phone?
[Hero, G2 Touch Q&A, Help & Troubleshooting] sebxd:
Re: Hangs on boot to recovery mode and normal mode

Your sd card is seen by your phone or not ?
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
How can I check this?

Hboot says Sd checking and all the tests results in:

No image! [I]or[/I] No image or wrong image!
[Hero, G2 Touch Q&A, Help & Troubleshooting] pulser_g2:
The site isn't down, but some people can't get to it due to their DNS setup.

Use 8.8.8.8 and 8.8.4.4 to get it, or go to http://villainrom.grense.no/villainrom.co.uk to get in.
[Hero, G2 Touch Q&A, Help & Troubleshooting] sebxd:
Re: Hangs on boot to recovery mode and normal mode

Mmm if i'm right you can't boot normaly ? It's strange..

Have you tried to boot without your sd card ?

I don't really know what the answer of fastboot means..
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
Thanks, but I think I will just stick to this forum. Hope I can get a solution :(

Yes, I have tried booting without SD card and without simcard aswell. My simcard is now in a good old Nokia 3310 :o
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
I have updated the radio earlier

A while ago I updated the radio to this version: 63.18.55.06JU_6.35.09.26

Is that an android 2.1-radio? And is that what's causing "not allow" when running fastboot flash?

What recovery image would I then be allowed to flash? An official one?
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
Or is it my bootloader (that's SPL, right?) that needs to be flashed to a version that allows the fastboot flashing?

I haven't been able to find a guide on flashing SPL on HTC Hero.

Is this the way to go? :confused:
[Hero, G2 Touch Q&A, Help & Troubleshooting] ddotpatel:
Still need help or is this now sorted?....
[Hero, G2 Touch Q&A, Help & Troubleshooting] NessGuard:
It's now working

My phone is now working. I did the following:

1. Connected my phone to a computer with HTC Sync and drivers installed.

2. Started the bootloader on my phone (vol. down + power on, hold until bootloader starts).

3. Pressed back to start fastboot. It said fastboot usb because it was connected to my computer.

4. I tried to install an official 1.5 RUU rom. The phone responded and began the process. It cleared/deleted some caches/files or something. But then my computer and my phone said that the ROM installation had failed and that I should find the right rom.

5. Somehow this cleaned up the phone so I now could boot in recovery mode as I used to (I didn't try a normal boot, so can't say if that worked). I did a full wipe and flashed a custom rom (not VillainROM 6.0.0 :rolleyes:).

Even though VillainROM has made me sad I will now go for VillainROM 10.

Wish me luck ;)

And thanks for your responses.