yashsingh1/xdaforums huggingface dataset:
[Hero CDMA General] Sawawa:
The Evo will be left behind too. HTC can't maintain their current rate of handset releases while supporting phones that are only a few months old.

HTC Abandon -- That's the codename of every one of their future devices as far as I'm concerned.
[Hero CDMA General] mbell75:
No, seriously. Where is "that Sprint guy" who was so confident these stupid updates were coming out. Hes a Sprint employee too. Must be drinking the same kool aid of lies all their other reps do too. I heard that Verizon will be discontinuing the Eris and it will never see the 2.1 update. I can very easily see Sprint doing the same with the Hero and Moment with their successors on the way.
[Hero CDMA General] notasimpleway:
I think he also said his info would not be correct if Sprint(at the last moment) decides to hold the update. It's not his fault. I work for a newspaper. I've told people that we were publishing a story on this date, but we'd push it back and back and back. It happens. It will happen. Let it happen.
[Hero CDMA General] mbell75:
Yes, but the difference is you havent claimed a dozen times a story is coming for months and not delivered. Thats very bad business.
[Hero CDMA General] riggsandroid:
Just want to let everyone know that there is no official response from Sprint on this issue. They have said it will be released early 2Q10, and we're still in that timeframe.

No where in any contract we signed when we got Sprint did it say that an update to 2.1 would need to be provided. We're lucky we're getting it to be honest.

Let's wait on Sprint's official press release before we start crucifying Hesse, hows that sound?

oh yea and...

mbell, stop spewing your negativity everywhere you go....
[Hero CDMA General] cmccracken:
Wow, Sprint is really getting their ass handed to them over on their own forum. Read through this thread: Too many 2.1 rumor threads - Expect some to be deleted, or just look at the "Hero by HTC" index and see that like 70% of all the threads are about the 2.1 update (or lack thereof). I thought things were a bit heated over here, but this place looks pretty damn civil by comparison! I feel for the Sprint employees that are just stuck with what their higher-ups dictate. It must be pretty embarrassing having to read those threads. Sprint Corporation has really screwed the pooch on this update, and I'd be surprised if it doesn't hit their bottom-line. Hero customers aren't going to forget this debacle, and won't come back for another round when their contracts are up.
[Hero CDMA General] Sawawa:
I was told by several Sprint reps when I was purchasing my Hero that it was going to updated to 1.6 very soon to enable Google Maps with navigation. That was about six months ago now.

For the record though, this is obviously HTC's fault. They haven't updated any of their old phones (and I'm using the term "old" very loosely, typically something that is only a few months old isn't old). They haven't updated any phones on T-Mobile. They haven't updated any of their unlocked GSM phones. They haven't updated the Eris on Verizon. HTC just doesn't do updates, and it sucks. It's certainly not Sprint's fault.
[Hero CDMA General] Sawawa:
HTC customers shouldn't forget it. This has nothing to do with Sprint. HTC has completely and utterly blown it with this update.

If you think it's Sprint then offer evidence that HTC has completed updates for their legacy handsets on other providers. The only place where HTC has delivered 2.1 is on the Incredible. None of their phones on other networks have been updated.

This is not Sprint's fault, it is HTC's fault.
[Hero CDMA General] cmccracken:
Its a communications issue, not a delivery date issue. If Sprint had been more forthcoming with information, the lynch mob wouldn't be out to get them right now.
[Hero CDMA General] mbell75:
Again, the Moment is a SAMSUNG phone and has NOTHING to do with HTC. Its also running vanilla Android. Please explain why that has not been updated by now if this is HTC's fault...I am sure Moment users would love to hear this.
[Hero CDMA General] jonnythan:
He didn't say a word about the Moment. He mentioned other HTC devices on other networks - the Eris, MyTouch 3G, G1, etc.
[Hero CDMA General] OtisFeelgood:
The problems I had on 1.5 was 100% awake and mms and I don't have those anymore.....

Naw, I don't think the Hero/Moment will be left behind. We're still in the time frame they gave us.

I second that.
[Hero CDMA General] Sawawa:
Well, that's incredibly easy to explain. The Moment debacle is Samsung's fault. Please provide evidence that Samsung has updated any of their legacy Android handsets to 2.1. It hasn't happened, ever, anywhere in the world, or on any carrier. So Samsung has failed too, not Sprint.

How insane is this conspiracy theory anyway, that Sprint has complete and flawless versions of 2.1 for the Hero and Moment and they are just sitting on them and refusing to release? It doesn't make any sense, and it doesn't make any sense because it isn't true.

It would be one thing if HTC and Samsung had upgraded version 1.5 Android devices on other carriers to 2.1 and Sprint users were still waiting, but that isn't the case. Neither HTC nor Samsung are updating their handsets because they clearly don't see much of an economic incentive to do so. Both of them are interested in releasing 20-50 new handsets every year. Where is the time to support existing customers? They probably see it as great for their business that the only way to get the latest version of Android reliably is to buy a brand new phone.

Sprint doesn't manufacture phones. The manufacturers in question have not delivered 2.1 to any of their legacy handsets on any other network. This, categorically, cannot be Sprint's fault in light of this evidence.
[Hero CDMA General] mbell75:
Thats why this whole thing is a giant clusterfuck that Google really needs to get fixed, and NOW. People can bash Apple all they want for being "closed", but there is a damn good reason they do what they do and why it works. One phone, one carrier, no problems and bull****.
[Hero CDMA General] Sawawa:
I completely agree with you. I think one reason that people are tempted to blame Sprint is because it's uncomfortable as a fan of Android to realize that this fragmentation problem is a major problem within Android itself.
[Hero CDMA General] mjpuczko:
yep. i had an iphone 3gs. that's the one thing i loved about it. one network, one phone, one os. makes it dead simple for users. on the other hand, at&t was so damn expensive & apple's market policies pissed me off
[Hero CDMA General] hchavarria:
I agree. I come from an iPhone 3GS and have reconsidered my options (still within the 30-days Sprint new customer policy) I like the Android device but I had forgotten certain simplicity that came from Apple such as upgrades. What I liked about the iPhone is that the upgrades are compatible with prior versions of their devices minus some features they tie into certain hardware versions. My experience with other devices such as Windows Mobile devices is that future upgrades don't always come for all of the devices.
[Hero CDMA General] Sawawa:
Apple is doing it right. Palm (soon to be HP) is doing it right. Hopefully Google can figure out how to get this under control.
[Hero CDMA General] willy900wonka:
Please REFRAIN .......

from calling Sprint directory assistance and operators,

so they can finish 2.1 Please. :cool:
[Hero CDMA General] fixxxer2008:
wow, those sprint customers are pissed and i don't blame them. this in now considered in my mind a failed launch. by the time they decide to release 2.1 most would have moved to another phone. same with the nexus one coming to sprint, what the hell ever happened to that?

i love my hero but honestly despite having a "leak" on these forums im considering going to another phone, maybe even webos again, at least hp will be backing the devices now. i see great things for them.
[Hero CDMA General] sponge66:
Since the EVO is releasing with 2.1 I bet the 2.1 update for the Hero/Moment will release around the same same time.. Just a thought
[Hero CDMA General] Tipharet:
one man to rule them all!!!!!!!!!!!!!!!!!!!111111
[Hero CDMA General] mjb5406:
There has NEVER been a specific release date officially announced by Sprint other than 1H2010. All of the dates that have circulated have been nothing but speculation based on hearsay. If HTC keeps jerking around with the release, what is Sprint supposed to do, announce a date, then say "sorry guys", and repeat that cycle endlessly? I'm sure even 1H2010 is a "best guess" that Sprint based on information they received from HTC way back when. If you look at any other vendor, they are far less communicative. Has VZW announced ANY sort of 2.1 release date for Eris? They even jerked around with the Droid 2.1 upgrade date (which, from 2.0 to 2.1, was nowhere near as major as 1.5 to 2.1)... they delayed the release at least twice. So to crucify Sprint is patently unfair. They are working within constraints imposed on them by their hardware vendors.
[Hero CDMA General] fixxxer2008:
yeah i said this many times but im still doubtful. the EVO will be the new flagship android device for sprint.
[Hero CDMA General] fixxxer2008:
too bad apple sucks and i would never buy one of their products.
[Hero CDMA General] raylusk:
First 1/2 of 2010 was what they said at first. Then in early March they refined the time to early 2nd quarter and in mid April they said they were still on target for early 2nd quarter. They can update their customers with out providing release dates. Their communications on this issue had been terrible. There is no excuse for it.
[Hero CDMA General] Avalaunchmods:
i got the email at bbym that stated the release would be today. i open today at 945 and its 3 :D damn gotta sleeep.

ill see what happens but as i stated, bby did tell us that i would be today. so idk?
[Hero CDMA General] jlem26:
Kinda shocked to see so many people spewing hatred around here. The truth is that there is no one person/company to blame.

Google is making the OS, and they have to keep innovating and making Android better. To blame them for having started to work on 2.2, 2.5 and 3.0 already is ludicrous, unless you really wanted to wait till 2015 for version 2.5.

HTC/Samsung/Motorola had requests from Sprint/Verizon/T-Mobile/ATT and others to make new Android phones. Android was in the news a lot since the G1 got released and the carriers had lots of people asking for Android devices that just didn't exist yet. They passed those requests onto the hardware companies.

So now the hardware vendors have to create state of the art phones running an OS, Android 1.5, that is much better than it's previous version but is still lacking in many areas. When it comes to the Hero, HTC did a damned good job IMO of creating a phone that actually lives up to the hype.

All those fear mongering folks who keep saying Hero and Moment will never see 2.1 upgrade are forgetting that Google has already said that 2.1 will come to all US Android phones. The stalling problem probably has a little to do with resources. While the hardware vendors are now on the hook to update all their old phone models they also have the keep designing and building new phones based off the new OS and newer hardware. So sure they have to limit the amount of people they have working on an update to an older phone. To be honest, the Hero would have still been a great phone if it never got 2.1. Luckily we know we are getting the free update sooner or later. Just be patient, these companies are doing the best they can. I know I appreciate the update to 2.1 but I wouldn't expect it if this update meant that Android phone development actually had to slow down for the next year just to make sure old phones have new OS running them. My Hero could probably keep me going for the next 2 or 3 years but I sure as hell don't want to be using a Hero, even with Android 3.0 on it, come this time next year. I would much rather have the Nexus 1 or 2, the EVO or whatever new powerhouse comes next.
[Hero CDMA General] someonenewhere:
just got my update! :D
[Hero CDMA General] thezero4:
You flashed a new ROM this morning too?
[Hero CDMA General] Sporkman:
yea sure lol
[Hero CDMA General] someonenewhere:
yes ....my update for DC 2.0.8 lollllll
[Hero CDMA General] troyboytn:
Oh wow. The famed thread at BAW by Sarah has been deleted all together! Guess all the tech press talking about it was too much for Sprint to bare.
[Hero CDMA General] cmccracken:
Anyone heard what Best Buy has to say about this today?
[Hero CDMA General] Kcarpenter:
I called the BB store down the road from work. They had no clue what I was talking about. Said they didn't have anything about an update in their computer or tech notes.

Still have my fingers crossed for Avaulnch getting something.
[Hero CDMA General] OtisFeelgood:
I think their communications has been good. The problem is people keep getting their hopes up on all these RUMORED dates.
[Hero CDMA General] ramiss:
I Agree. Sprint has never officially promised anything and yet people are getting upset with Sprint when the rumors aren't true. It makes no sense at all.
[Hero CDMA General] dirkyd3rk:
yes they have, and this is my opinion, i think if you get down to the source, sprint actually starts those rumors so people can use their upgrades to get in to the hero,so when people buy the hero they loose their upgrade for the evo, which there fore forces you to buy evo full price if you want it bad enough, its their brilliant marketing scheme, sprint is shady...............after this hero i will never buy another android phone tht sprint is responsible to update, so screw the evo, i will get the nexus. or maybe if they drop a cdma iphone one day ill get that.
[Hero CDMA General] Is_907:
Sprint tweeted this morning about this:

http://twitter.com/sprint/status/13553847246

http://twitter.com/sprint/status/13553862034

"Android users:Sprint continues to work closely w Samsung/HTC on 2.1, on track to be avail Q2. Sprint had hoped to have this resolved by now."

"Many thanks to our customers for your continued patience as we work to bring you a positive experience with the 2.1 upgrade."
[Hero CDMA General] OtisFeelgood:
Conspiracy theories FTL.
[Hero CDMA General] OtisFeelgood:
I just read that myself. Cool.
[Hero CDMA General] dirkyd3rk:
lol, dude i dont understand whats the big deal, why must the put these stupid sprint apps in the build, cant they just put them in the market like tmobile does, lol and the tweet is not suprising :confused:
[Hero CDMA General] mjb5406:
Maybe not for Sprint Hero, but...

Here's a post from a UK site (SimBasics) that confirms the Best Buy info, and that all Heros (Heroes?) sold after May 7 will include 2.1; HOWEVER, this is a UK site, so, since BBY just opened their first UK store, I wonder if it pertains to US (Sprint) Hero units. Doubt it.

http://www.simbasics.co.uk/android-2-1-for-htc-hero-just-released/8345
[Hero CDMA General] dec3ption:
ah-ha...AFTER May 7...see you guys tomorrow ;)
[Hero CDMA General] mjb5406:
Yeah, it's all in the wording. Although "tomorrow" in the UK is "today" in the US!
[Hero CDMA General] macboy80:
New date?

I just got off the phone with account services on a billing question. I just remarked in passing about 2.1, and she sad "May, 9." Of course, we've heard many dates, but this one was volunteered. Take it with a grain of salt. Thanks devs for your time.
[Hero CDMA General] Chaid:
On a Sunday? Mother's Day no less? Doubtful......
[Hero CDMA General] Avalaunchmods:
well the excuse my sprint rep for bby gave me is that pertains to the htc hero GSM. idk anymore
[Hero CDMA General] Sexymotherfakir:
Just wondering could I install a custom rom now and then switch to the official rom once it's released?
[Hero CDMA General] Kcarpenter:
You could....but I wouldn't recomend it - You load the official, you will loose root. Our exploit for Root will likely be patched in the new kernel, and you wouldn't be able to do any Root stuff until we found/if we found another exploit.
[Hero CDMA General] laufine:
I bet nothing will happen tomorrow.

I don't like my Hero with the sxxk stock rom.

It always remind me the storage space is low.
[Hero CDMA General] fixxxer2008:
im sick of the rumors, im telling you guys bank on june, it won't be this month, hell we may not get it at all. the hero will be a thing of the past when the evo drops.
[Hero CDMA General] tedya:
I can never understand why the release date of the official Sprint 2.1 upgrade is even discussed here. Haven't most people rooted and flashed one of the many custom ROMs here?
[Hero CDMA General] hchavarria:
There continues to be bugs with the custom ROMs, the release of the upgrade will mean release of the source code. One sample of something of something not working is PPTP VPN.
[Hero CDMA General] masterninja:
...Just read this... "Official Sprint Statement: Android 2.1"

Hello Community Members,

We wanted to let you know that Sprint continues to work closely with Samsung and HTC to deliver the highly anticipated Android 2.1 upgrade for Samsung Moment and HTC Hero. We are on track for the upgrade to be available in Q2. Sprint had hoped to have this resolved by now - we thank our customers for their patience as we work to bring them a positive experience with this upgrade.

...came from here...http://www.engadget.com/2010/05/07/sprint-samsung-moment-and-htc-hero-android-2-1-updates-now-comi/:rolleyes:
[Hero CDMA General] marcusva79:
2 managers at sprint confirm may 10. but they are probably bullshitting employees to. damn should of gotten a DROID!

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] fixxxer2008:
i wish i could get a droid to work on sprint, id buy one real quick, ive seen a few new ones on craigslist for dirt cheap. :(
[Hero CDMA General] ElAguila:
Maybe they are getting their release date from their own hero's which has been pulled from facebook. And as we know, they still have that bug of the date being off by one day. ;) A Monday would sound more believable than a Friday or weekend.
[Hero CDMA General] nebenezer:
Normally I take things like this pretty well, and I'm not terribly bent out of shape. We will get the update when it's ready and as I've said before I would prefer they wait until all the wrinkles are ironed out so we have the best foundation possible to build on.

However, at this point I don't think it's about refining the rom, I think it's being held up by legal/contractual/business issues and at this point I have to say:

This is eff-you-see-kay-eye-en-gee ridiculous!!!!!!!!

Sprint/HTC: Google is on top of the game with android, if they want something that is holding up some kind of agreement then you should consider caving soon or you are going to lose a strong and enthusiastic demographic.
[Hero CDMA General] abcdfv:
maybe they're taking out apples patented iPhone features :-)

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] nebenezer:
If thats the case and they rework anything that could be a conflict and release a version that apple cant say anything about that would make the wait 100% worthwile :D
[Hero CDMA General] fixxxer2008:
i think sense is whats holding this up. i don't use sense anyways so it wouldn't bother me if they removed it all together. there are much better alternatives out there.
[Hero CDMA General] abcdfv:
I don't understand why people are saying sense is holding it up. Sense works 100% in the leaks.

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Sawawa:
The Droid wasn't running Sense and it still took three months for its 2.1 update to happen. Notably, Verizon customers had a lot of false starts and broken expectations with that too.

Again, this is not Sprint's fault. This is a problem with Android and the manufacturers who make devices. Neither HTC nor Samsung have updated any of their legacy Android 1.5 handsets to 2.1. Verizon customers with the Eris do not have 2.1 either.

Threatening to switch to another carrier when that won't actually accomplish anything at all is the mark of true idiocy.
[Hero CDMA General] danknee:
LOL, good point.
[Hero CDMA General] tedya:
Good point. I wasn't looking at it from that perspective.
[Hero CDMA General] sponge66:
Well said

-------------------------------------

Sent via the XDA Tapatalk App
[Hero CDMA General] raylusk:
What is Sprint's fault as well as the manufactures is that late last year they decided to not do maintenance updates for the problems the 2 phones experience and instead fix those issues when they release 2.1. It appears that none of the companies involved have put enough resources into this upgrade especially when you consider it was supposed to fix significant issues with the phones. So from that stand point, it is Sprint's fault. Fortunately for those of us that have rooted and installed custom roms, we don't have those issues but the average customer certainly does and it appears that Sprint, HTC, and Samsung have forgotten that. They have failed their customers.

P.S. Also Sprint insisting that the updates to the Hero and the Moment be done close together should say something about the issue also. Their primary concern isn't getting the update out it is making sure that if one phone gets updated and the other doesn't very quickly then they will have customer problems.
[Hero CDMA General] ElAguila:
I hope not but I am starting to wonder if they are holding the upgrade until after at least the pre-orders for the Evo are done. I think some people see this upgrade as a "miracle" and are getting very worked up about it. I don't know if we will see much beyond the tweaks and customizations that are being churned out from the developers here. If you are coming from 1.5 then you will notice quite a difference in performance.
[Hero CDMA General] Avalaunchmods:
i think the biggest problem is when they go into MASS TESTING. ok so picture this, everything works 100% on all 20 dev phones at google.

they are excited and they finally have a finished build. they test it for 3 weeks no problems. release the new 2.1 for mass testing to more devs and on the last day, someone reports no audio during a call. well damn, they have to find out why and fix it. they fix that and someone else reports a bootloop. and so on.

remember android is a very large platform and the changes from 1.5 to 2.1 are MASSIVE. unlike the iphone and other single phone OS's, android makes massive leaps in a short time.

so with that said, i think that happened. although sense works perfect in our leaks, alot of other things dont. the root is still there in the ruu, the audio issue is still in the kernel drivers, the size is huge, the rom itself is very very unstable in the mass of xda. they also have to test how the rom is put onto the phone and make sure it wont brick the phone under different circumstances.

but anyways thats my .02 cents on the 2.1. and with some people bashing thatsprintguy, i work at best buy mobile and i also got the email that announced 2.1 on friday and we have to deal with angry customers coming in because they didnt get it after we specifically told them it WOULD be on friday, as stated we do so in the email. anyways im off to bed.
[Hero CDMA General] fixxxer2008:
i read somewhere online that sense was holding it up. and the keyword here is our 2.1 right now is an "early leak" not final.
[Hero CDMA General] raylusk:
This could be a likely scenario except I don't believe it because that means the same thing happened to the moment. I can believe one of the updates had a last minute bug but find it suspicious that both did. The more likely scenario in my opinion is that one of them had a last minute bug (probably the moment since it appears it was supposed to come out on 4/30) and rather than releasing the other one, they decided to hold both so that they wouldn't take criticism from the owners of which ever one didn't get released. When they tied the release for the update for the moment and hero together they made it so they can't release one even if it is ready and not release the other one in a day or two.