[Off-topic] Purple Drama Llama:
Read this chat I had with ATT last month to see how biased they are.

(Samantha isn't really my name and i've never owned a blackberry, I just wanted to see how many times they'd suggest the iPhone)

Thank you for your patience! An AT&T sales representative will be with you shortly.

You are now chatting with Joel, an AT&T sales representative.

Joel: Welcome to AT&T online Sales support. How may I assist you today?

Samantha: Hello, I am currently looking for a smartphone.

Joel: I can certainly assist you with it. First, may I ask if you are an existing AT&T wireless customer?

Samantha: Yes

Joel: Are you currently log in to your myWireless account Samantha?

Samantha: Yes

Joel: Have you already got a preferred phone in mind?

Samantha: Somewhat

Joel: For Smartphone. I can give you a link for the list of phones available.

Samantha: I'm currently look at them.

Samantha: What is your opinion on the best smartphone available?

Joel: Ok Samantha. We offer different styles of devices. Would you prefer a flip phone, bar phone, slider or smart phone?

Samantha: Smart

Joel: And is there a particular brand you prefer?

Samantha: No

Joel: I recommend an iPhone. There's a lot of people using the iPhone now Samantha.

Joel: On average, how many calls would you make per day and how long would they last?

Samantha: Maybe on average between 8-10 an 5-15 minutes each

Samantha: Why do you reccomend the iPhone?

Joel: Great Samantha. And will you be looking for a plan for yourself, or for others in your household?

Joel: There's a lot of people are asking and buying for the iPhone now. They have 3GS for faster data connection.

Joel: The new iPhone 3G S is available on the AT&T website. It features faster downloads speeds, more memory and video recording capabilities. With a two year agreement, the 16GB iPhone 3G S is $199.99; the 32GB is priced at $299. Unlimited iPhone 3G data plans for consumers are $30 a month, in addition to any of our voice plans starting as low as $39.99 a month.

Samantha: Well Im not as interested in the iPhone as this phone will be used for work purposes.

Joel: In that case Samantha you can go for the Blackberry's they are good for emails.

Samantha: I don't e-mail much on my phone. I usually am researching and creating documents and would like that integrated into my phone.

Joel: We offer three data package options for your BlackBerry device. BlackBerry Personal is $30 per month and includes unlimited data usage as well as unlimited access to personal email. The second one is our BlackBerry Personal Bundle, which for only $50 per month includes unlimited data, unlimited email and unlimited messaging. Finally, BlackBerry Personal with Tethering is $60 and it includes all the benefits of BlackBerry Personal plus it allows you to use it as a modem for your personal computer. (up to 5GB per month). These plans do not include access to a BlackBerry Enterprise Server (BES) which is used for corporate email.

Samantha: Any suggestions?

Joel: I recommend the iPhone 3G S because they have the fastest data connection Samantha.

Samantha: Besides the iPhone, what would you recommend?

Joel: Since you do a lot of research on your phone.

Joel: The Blackberry's, most of the people in the business are using it.

Joel: Those two phones are the most popular now. It really depends on your needs Samatha.

Samantha: I prefer touchscreen because I currently have a Blackberry and it's very difficult for me to type on.

Joel: Then I suggest to go for the iPhone, since you already tried the Blackberry.