yashsingh1/xdaforums huggingface dataset:
[Hero CDMA General] Chaid:
I'm in a bit of a panic and think I need help.

I bought the HTC Hero from Bestbuy roughly Nov. 2009. And like everyone else love it, but was frustrated with all the bugs and slowness, lag ext. Reading and waiting for 2.1, getting impatient weekly...blah blah blah....but horrified to try to root the phone, because im not the techiest guy in the world, so when I saw that there was a 2.1 leak that I could just click from my computer, I did it like an impatient child.

RUU_Hero_C_Sprint_2206511_signed_test.exe

and have had a major problem ever since. The phone will shut off if its not plugged in. I have to constantly turn it back on and wait for it to reboot.

So I followed "How-To repair your bootloader after using the 2.1 RUU" to the T! With no error messages and got it back to "stock" which still looked like 2.1 to me. I formated the SD card from the phone, did a full wipe in that black/green boot page and flashed Beezy's "option 4",

I believe I did a nanbackup right before the "option 4". But I don't think it matters, since the phone was shutting down before that anyway.

So that's where I am. If I'm messing around with the phone (on a call, web, playing with apps) it will stay on, but as soon as I set it down and the screen goes to sleep, thats it, when I pick it up and hit the menu or power button, it reboots (white screen, HTC logo). Am I F'ed? I do have insurance through sprint, but believe that is void now, since I stated messing around with it.

I swapped Batteries with my wife's phone and it still happend, so it's not a bad battery.

I'm sorry if I posted in the wrong forum. I did a search for "constant rebooting" and couldn't find anything similar to my problem.

Thanks in advance.
[Hero CDMA General] danaff37:
If all you see is the white htc screen you probably aren't actually rebooting just rosie is restarting. Probably because the ruu doesn't work too well on its own. I suggest you just take the plunge and root, wipe, and flash fresh 2.0d or damage 2.07.2 ( your choice really, both are excellent roms)

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] nebenezer:
Well, first off it doesn't sound like you are rebooting, it sounds like sense might just be restarting.

Also, don't panic. Whatever you have done is fixable :D

surely someone who is not posting from their phone will be along to help soon, if not I'll be back home and on my pc in a few hours
[Hero CDMA General] Kcarpenter:
Just to confirm

Can you go into settings > about phone > software information (1.5 maybe slightly different I can't remember any more) and tell us what Firmware version says? this way we can make sure that you are running the appropriate version to RUU back to 1.5 and reroot.

I am not sure exactly what is still on your phone.

Also have you ever flashed a radio update from flipz?
[Hero CDMA General] riggsandroid:
I agree, that it isn't rebooting, but its the sense crashing and restarting. I would also agree, that your best option would be to root.

Honestly, the guides are laid out as plain as they could be. It isn't that difficult, you just have to check and re-check typed commands, if done manually.

I think you will be pleasantly surprised and find it simpler than you think.

However, ALWAYS make sure to do to the following:

1. nandroid before you do anything.

2. NEVER EVER NEVER EVER touch anything that doesn't say CDMA HERO. (gsm hero radio flashes can literally fry your nice phone into a nice paperweight)

3. Don't be afraid to ask questions here. I'm pretty new to this, but there are a lot of cool helpful people.

4. nandroid again. (copy nandroids to your PC/Mac and keep a whole library of them.) I even have some extra google space that I've been uploading them to incase I'm not at my computer and I need one...lol)

5. Don't get too sucked into it.
[Hero CDMA General] Chaid:
Thank you guys for responding, as I was worried I would get flamed for being an idiot for doing what I did.

"I suggest you just take the plunge and root, wipe, and flash fresh 2.0d or damage 2.07.2 ( your choice really, both are excellent roms) "

Isn't "How-To repair your bootloader after using the 2.1 RUU" basically rooting the phone? Because after I follow those instructions, I get the the recovery menu. I just haven't tried Damage roms yes.

Also, "Well, first off it doesn't sound like you are rebooting, it sounds like sense might just be restarting."

Looks like a full boot...

HTC Logo white screen, green text

HTC Quietly Brilliant

Sparkly Sprint thing

HTC Quietly Brilliant

Lock Screen

Loading apps

I should mention that I have been testing things like, Turning off "Screen Timeout" completely, 10 mins, 1 min, 30 seconds...ext. And it still shuts down after a few minutes when the screen is off......HOWEVER, it is random as far as how long it has been sitting.....Sometimes the screen will be black for a minute and when I hit the menu or power it will reboot....sometimes it will sit for 10 mins and will turn on.....very random, but it WILL reboot eventually.

Thanks again, guys
[Hero CDMA General] riggsandroid:
Do you see the first black HTC screen? I know I've done the HTC quietly brilliant screen, but then it goes right to lock screen and loading apps.

I still don't think it is a full reboot, but I'm not THAT up to speed with most of this stuff.

Also, RUU'ing back to stock, then rooting and installing a 2.1 rom by Damagless or Flips should be your best bet.

RUUing back to stock has some problems in and of itself, but it should go ok.
[Hero CDMA General] nebenezer:
Weird...

Regardless, this is fixable.

As Kcarpenter asked, post your system info if you can get to it.

What is your:

Firmware

Baseband

Kernel

Build

Software Number

PRI

PRL
[Hero CDMA General] Chaid:
Firmware: 2.1 -update1

Baseband: 2.42.00.03.10

Kernel: 2.6.29-d30020a8

htc-kernal@and18-2 #1

Build: 2.20.651.1 CL157175 test-keys

Software Number: 2.20.651.1

PRI: 2.10_003

PRL: 60664
[Hero CDMA General] dragonslave02:
Sounds like you are using a 2.1 rom not the stock 1.5

I would try using this guide http://xdaforums.com/showthread.php?t=608434 to correct your issues it will take you back to stock 1.56.651.2 that come with the phone

Oh and if you get any errors this will help too http://xdaforums.com/showthread.php?t=654119
[Hero CDMA General] mrinehart93:
Guys, since he used the 2.1 RUU, isn't he only able to use the 2.1 RUU now? Not the 1.5?
[Hero CDMA General] splayde:
I too am experiencing this.

Factory reset my phone and then flashed from 1.6 to 2.1. I have tried two different 2.1 roms (the sprint leak one and Freshrom) and both of them are causing spontaneous reboots of my phone. I never experienced reboots when on 1.6.

Software information:

2.1 fresh

baseband 1.04.01.09.21

Kernel is 2.6.29-d30020a8

build is fresh rom 2.0d

Software number is 2.20.651.1

PRI is flipz_01

PRL is 60660

any suggestions from anyone?
[Hero CDMA General] nebenezer:
I believe you are correct, although I have yet to use any RUU

OP, you really should just root the thing flash a rom and succumb to the new obsession you don't even know you have yet :D

Personally, I'm a fan of RegawMODv2.1, it's lean and stable.
[Hero CDMA General] Kcarpenter:
I think that even though you have run 2.1 RUU we can take you back to a bone stock 2.1

When I get home tonight I will try to link to all of the appropriate guides to get you there.

Once we have you back at a stock 1.5 I think we can all say "ROOT IT!" but I would feel more comfortable knowing that you came from the begining in the right order of things. :D

And get you on a solid stable Rom. I have recently started having issues with my damage rom and all of the aps2sd stuff that has been going on. Not sure what I am going to move to next. But that's besides the point, and none of it is Damageless's fault.
[Hero CDMA General] Chaid:
Ok, Kcarpenter, I'll be waiting LOL. I have been f'ing with this thing for a few days now, reading different forums and searching and searching. I finally broke down and posted here, because I'm at a loss. So I REALLY appreciate you guys taking the time to help me. Plugging the phone into my work truck laptop and running to the house to plug it in is wearing me down...
[Hero CDMA General] unCoRrUpTeD:
You just need to get over the fear of f*ing up your phone and root it. I'm not sure where the treads are on everything you need, but it's pretty straight forward.

If you had rooted while still running 1.5 you probably would not be in this mess. And Flipz has Fresh Kitchen which makes it even easier to Root and put a recovery console on.
[Hero CDMA General] Chaid:
"If you had rooted while still running 1.5 you probably would not be in this mess." You are absolutely correct, &RoidRage. I got excited when I saw the word "Official" 2.1, and jumped the gun.
[Hero CDMA General] unCoRrUpTeD:
That probably created lots of people to get excited.. Anyway, here is what I got

Okay first I looked here

http://xdaforums.com/showthread.php?t=661057&page=6

Which directed me to

http://xdaforums.com/showthread.php?p=6013606#post6013606<--------This is the one you really want.

If you get it to work then you can flash a custom rom. But make sure you download it and put it on the sdcard before doing anything else.

I know it says it is for the 110 error, but people have used it to get back to 1.5 from 2.1
[Hero CDMA General] Chaid:
Thanks, man. I'll give it a shot......I have nothing to loose at this point, so I'm over my fear of F'ing up the phone.
[Hero CDMA General] unCoRrUpTeD:
I would read everything first, I didn't have the time look it all over.

Edit:Damn predictive text said wetting instead of everything.

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Kcarpenter:
Just got home.

If it makes you feel any better, know one I know of has bricked one. GSM Radios aside, thats just a bone head move and deserves the 100.00+(TEP replacement) fine associated with it.
[Hero CDMA General] unCoRrUpTeD:
Like the guy in this post......

PLease help. bricked Hero
[Hero CDMA General] danaff37:
hopefully it's not too late, but ruu'ing back to 1.5 I believe would be an unnecessary step. The leaked 2.1 ruu still has root, so you should be able to follow the directions here to push the asroot2 app and flash your recovery, allowing you to flash a custom rom. Skipping the time consuming and dangerous(although not irreversibly so) ruu to 1.5
[Hero CDMA General] Chaid:
I have not done anything yet. I had to run out and pick up my wife from work. I have the phone on lowest dim and set to not turn off screen LOL
[Hero CDMA General] unCoRrUpTeD:
I was just going to post this, but people were not able to do.....

flash_image recovery recovery-RA-heroc-v1.5.2.img

i would try the rooting method first...but i was just going off of what others had reported.
[Hero CDMA General] danaff37:
should use ra 1.6.2 anyways now. just make sure you change

in the guide to the name of the file you download (recovery-RA-heroc-v1.6.2-blue.img, for example)
[Hero CDMA General] Chaid:
Ok, I'm getting ready to start "follow the directions here to push the asroot2 app and flash your recovery, allowing you to flash a custom rom." Per, danaff37. As it is the most familiar to me. I have done something very similar to this a few times.

I'm probably being paranoid, but I have a few questions before I dive in.

Download the Android SDK from http://developer.android.com/sdk/index.html The Windows file is called android-sdk_r4-windows.zip

All I see is, android-sdk_r05-windows.zip, does it matter?

I have HTC Sync 2.0.8 installed on my windows 7, it's in the taskbar "disconnected" however I can see the SD card on phone when I mount it. I assume that if I can communicate with phone I'm ok, but thought I would mention it.

I downloaded recovery-RA-heroc-v1.6.2-blue.img again, per danaff37's suggestion. He used it as an example, so I'm curious if there is a better one for my problem, or does it matter?

In the guide to push, I am able to cut and paste the commands into the CMD window. Is that ok, or is it better to manually type them in?

And lastly, when this process is done, it will boot to that black/green text screen. It says to Nandroid V2.2 backup, once that is done, I go back to main screen and reboot? Then I SHOULD be ok? Or do I download a ROM and flash it at this point?
[Hero CDMA General] danaff37:
The race 1. 6. 29 is the best option but it doesn't have to be blue. It's called that because it has a background of a blue carebear by the way. Copy and pasting the commands works fine, just make sure to change the one about the recovery image as I stated before. And your recovery screen will change if it works.

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Chaid:
Ok, I successfully rooted and backed up nandroid. The phone rebooted.

Firmware: 2.1 -update1

Baseband: 2.42.00.03.10

Kernel: 2.6.29-d30020a8

htc-kernal@and18-2 #1

Build: 2.20.651.1 CL157175 test-keys

Software Number: 2.20.651.1

PRI: 2.10_003

PRL: 60664

All the information above is all the same as before, not sure if that was supposed to change or not. Ok, now for the true test....I have to run out for a sec, I'll see if the phone reboots as before. Back soon......
[Hero CDMA General] danaff37:
you should download the rom of your choice, save the zip file on your sdcard(not in a folder), boot into recovery by powering up while holding volume down, then pressing home at androids on skateboards screen, and hopefully you'll see the carebear(lol) and go to wipe, wipe data and dalvik cache, then go back to first carebear menu and flash zip, choosing the rom you chose.
[Hero CDMA General] Chaid:
Ok, I'm back and it rebooted about 5 mins after I left.....

I'll look for a decent ROM, but my hopes are not high, as I have done similar stuff like this before and nothing has worked so far.
[Hero CDMA General] riggsandroid:
You have said you never rooted this phone. How could you have done stuff like this? When you flash a rom it completely replaces the software, as I'm sure you're aware, so make sure to have your contacts synced to Google and any other information you want off the phone.

you can use titanium backup for those things.

and before you flash any ROM, be sure to wipe system and dalvik in the menu on your recovery menu.

let us know how it goes.
[Hero CDMA General] Chaid:
"You have said you never rooted this phone."

I haven't that I'm aware of, good sir. But in my original post I stated that I followed http://forum.androidcentral.com/htc...pair-your-bootloader-after-using-2-1-ruu.html

And it was very similar to what I just did......then I wiped Data (no probs), Dalvik (gave me some error message about that I had to do it Via something, cant remember), and Ext (same error message as Dalvik)

Then I flashed, 2.1 Lite!!! Option 4

I just downloaded Fresh 2.0d, gonna give it a shot......X'ing fingers. But I think my problem is more severe then I had previously thought. But you guys are being great with your advice.....I truly appreciate it.

Edit:

My heart just skipped a beat...this is the first time that wiping Delvik has not given me that error message
[Hero CDMA General] danaff37:
I would bet you'll be fine after flashing a custom rom. The 2.1 RUU is not a final product, after all.
[Hero CDMA General] riggsandroid:
I wasn't trying to sound like an ass, just confused.

I hope this flash solves your problems, but if you didn't have these problems before you went to the RUU 2.1, then you should be ok with the custom ROMS here.

Good luck
[Hero CDMA General] unCoRrUpTeD:
It's quicker to hold down the home button and pressing the power button.
[Hero CDMA General] danaff37:
for some reason, that works maybe 50% of the time for me. Don't know why.
[Hero CDMA General] Chaid:
I didn't take it that way, Riggs. No worries at all.

Successful reboot with flash....question...

Process #680 (app_10059:app_10059)

Com.rs.autokiller

Wants to run:

/system/bin/sh

As

Root:root

Always allow, allow, always deny or deny? Which do I choose?

never seen anything like that before....EVER lol
[Hero CDMA General] danaff37:
always allow. You'll see that question a few times, depending on what you run.
[Hero CDMA General] Chaid:
This @#%^ sucks......

While waiting for you guys to reply about my last post, I let the screen go black....when I hit the menu button (once) to wake up screen, it rebooted....again. same problem....
[Hero CDMA General] riggsandroid:
I think its a legitimate hardware problem at this point.
[Hero CDMA General] danaff37:
and you wiped everything? that's odd... do you know how to run adb logcat? can you capture it doing it?

edit: riggs may be right... if nothing is seen on the logcat, then you may need to 1.5 ruu and exchange phone.
[Hero CDMA General] Chaid:
I have no idea what that is...but willing to try, and as far as RUUing back to 1.5, I wanted to do that originally, but was told I can't (on another forum). It was my impression that it was a bad phone from the git go, but lost hope for turning it in for a new one under warranty, because I was a jackass and clicked that .exe file to get 2.1 leak on my phone.
[Hero CDMA General] danaff37:
turn on usb debugging on the phone (settings, applications, development), plug into computer, open command prompt again and cd to your android-sdk/tools folder, and just type adb logcat (preferably while already asleep), wake up and if it reboots, give it a few seconds, then unplug phone and copy/paste the results here. Might be able to verify if it's software issue or not.

edit: and since that 2.1 leak is not official, I am fairly sure you can ruu to 1.5. But not 100%.
[Hero CDMA General] Chaid:
It never happens while the phone is plugged in. That's why I thought it was my battery. Unless there is a way to force the phone to sleep while plugged in, not sure.

Edit: I cant recreate the problem while the phone is plugged in....

Edit again: downloaded "Log Collector" from market....maybe I can do it that way.
[Hero CDMA General] danaff37:
May work, I'm not familiar with the program. I may be mistaken, but I think pressing the red end button will put it to sleep

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Chaid:
This is the log before the crash

Log Collector version: 1.1.0

I pushed the power button once to get phone asleep, let it sit for a few mins, then I hit the menu button once and it rebooted, I will cut and paste the log after reboot next. I hope it caught the problem
[Hero CDMA General] Chaid:
...........
[Hero CDMA General] Chaid:
................................
[Hero CDMA General] danaff37:
This is a shot in the dark kind of, but try flashing the stock radio. Can be found on flipz site

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Chaid:
ok, I downloaded Radio Baseband 1.04.01.09.21 for Sprint CDMA Hero [Stock]

and flashed it, there is a picture of an open box with an arrow leading out of the box toward a phone (as if you took it out of the box). Android system recovery menu.

On the bottom it has the build: RA-heroc-v.16.2 and under that it says,

Formatting CACHE:...

I can move the menu bar up and down from reboot now to power off, but am afraid to choose one because the word "formatting" CACHE indicates that it is in the process of doing so.....Its been on this page for a while now, is it stuck? or do I reboot?
[Hero CDMA General] danaff37:
No once you have control again it's done. Reboot and cross your fingers!

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Chaid:
I hope it works....., im F'ed if I cant get it back up....

Edit: Loading apps....full boot up.

Under Software information

Baseband 1.04.01.09.21

So in theory, wasn't that the biggest issue of getting it completely back to stock? Or is it some Hboot thing from 2.1

Phone STILL rebooted after it fell asleep........same problem.

So, I guess my next question is....How can I get this thing completely back to stock so I can take it in for warranty?
[Hero CDMA General] danaff37:
Well I guess it's time to try the 1. 5 ruu so you can take it back to sprint.

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Chaid:
This was posted in my thred earlier today:

Quote:

Originally Posted by mrinehart93 View Post

Guys, since he used the 2.1 RUU, isn't he only able to use the 2.1 RUU now? Not the 1.5?

nebenezer

Senior Member

I believe you are correct, although I have yet to use any RUU...

I have yet to find a link to guide that will show me how to go from 2.1 ruu to 1.5 ruu stock.
[Hero CDMA General] danaff37:
Just run it, if it won't work it won't hurt your phone, it just won't copy the data. But I'm about 90% sure it will work since it's not a complete and final release.

Sent from my HERO200 using the XDA mobile application powered by Tapatalk
[Hero CDMA General] Chaid:
While waiting for RUU_Hero_C_Sprint_1.56.651.2_signed_release.exe to download, I found this post:

RUU_Hero_C_Sprint_2.20.651.1_signed_test.exe

1. This flashes a new radio, hboot, everything. You'll probably never ever be able to root your phone once you do this.

2. If for some crazy reason the official Sprint 2.1 release uses an older version of hboot or the boot image, you won't be able to install it. Ever.

3. You will NOT be able to roll back to 1.5 if you wanted to. Again, never ever.

That is the one I used....you think it's true? He said I wouldn't be able to root my phone, which i just did a few hours ago.......

Edit:

Ran RUU_Hero_C_Sprint_1.56.651.2_signed_release.exe and got this error:

ERROR [140]: BOOTLOADER VERSION ERROR

The ROM Update Utility cannot update your Android phone.

Please get the correct ROM Update Utility and try again.
[Hero CDMA General] tkirton:
Dalvik-cache

Try clearing your dalvik-cache. I see invalid indexes in your logcat, it could be causing the issue with apps.

To clear it, do the following:

1. At a command line, type adb remount

2. Next, type adb shell

3. In the ADB shell, type rm /data/dalvik-cache/*

4. Next, type reboot

This will reboot your phone and force the dalvik-cache to rebuild (which will take a few minutes during boot). See if that resolves the issue.

Also, I noticed that AutoKiller is active. What settings do you have AutoKiller set to? If it's set at Aggressive, then AutoKiller may be killing off a core component. Try running it in default or optimal mode (try default first, then move up to optimal).
[Hero CDMA General] Chaid:
Thanks for looking through all that crap, Tkirton. I felt bad posting all that stuff. The files were way bigger, I posted about 1/4 of each file roughly. They were huge!

Gave your suggestion a shot and it still didn't work. I truly think that RUUing to 2.1 messed up the hardware somehow for me. Because no matter what I have tried over the last 3 days, I get the same exact problem. If phone is not plugged in and the screen goes to sleep, it will reboot when I tap the menu or power button. HOWEVER, while at work if the phone is unplugged and I turn the Brightness down to lowest setting and screen timeout to "never turn off" it will stay on and work fine (its just the battery dies quick obviously).

So the problem is somewhere with the phone going to sleep while unplugged.

As far as autokiller, that was installed lastnight with the fresh rom. This problem was happening far before that. But I changed setting to default regardless.

I'm desperate now =(