yashsingh1/xdaforums huggingface dataset:
[Desire General] biliskner:
bahahah. that's awesome!!!

HTC USA style capitalism = 100% fail rotten sauce.

RE: Telstra = LOL. I'm not going to go into a rant about Telstra Australia and their no.1-worst-of-the-worst crap customer-service (talk to 50 computer generated answering machines and then wait 1 hour to talk to a grumpy telstra employee = LOL NO THANKS TELSTRA).

To say Telstra is the worst customer-service and biggest rip off merchant is doing a disservice to Rip-Offs in all of history. Like someone already said, have you ever tried to get anything fixed from Telstra? Kiss your product goodbye for a MINIMUM of 4 weeks, MAX time? Who knows, a few months? You will ship your defective product to them. It will sit in their warehouse for a week, and then someone will ship it overseas anyways to get it fixed. Moreover, you will have paid 100% MORE for the phone than if you just imported it.

Telstra can go jump in an acid pond. Their products are NEITHER competitive NOR exceptional. No one holds a high opinion of them here, and for very good reason (spanning the last decade or more in poor-everything-performance plus the "i'm ripping you off" price-tags).

IMO, buy off Clove / Handtec and support the retailers who actually give a stuff about their paying customers.

Cheers
[Desire General] ohyeahar:
If you chose the DHL shipping option, you don't have to keep staring out your window for it. Just spam the refresh button on the DHL tracking site! (I know I'll be doing that come Monday!)

I also hope I'm in the 1st batch. It would be good if people can confirm if they've received their tracking number and their order date and from which retailer.

So far, personally, my card has just been charged for the device...Ordered on 8 Mar from Clove...
[Desire General] thebarsteward:
I just hope mine is shipped today as Handtec charged my card back on the 15th March and I have since given then authority to change the shipping to Saturday before 12. So with a bit a luck and the wind in the right direction I can start catching catching up on 10 days of lost time.
[Desire General] Desire_this!:
I asked Clove to change my order to DHL, if it wouldn't cause a delay in delivery. They just replied it had already been processed. Oh well. :o

I have not received a tracking number yet.
[Desire General] Zackarydoo:
Handtec's site implies that they'll ship ALL pre-orders up to 4th April today. It would be nice if Clove would tell us something similar. The email Clove sent me on the 6th (before stock was cancelled) didn't clarify things at all. I hope they'll send something out today that will make it clearer, as I don't want to hold things up more (like some have) by contacting them to ask.

My card hasn't been charged yet and I keep looking at my order details, but it doesn't show anything different. It doesn't seem to show a status of any kind actually.

Can someone who's ordered from Clove and had money taken, tell me if the order details actually change when looking at your account?
[Desire General] rahulforlove:
Sim-free shipments start in Switzerland

Just got a confirmation from Digitec.ch - my package has been shipped!

Expecting it on Saturday :D ...or maybe Monday :(

Order date: 24 March
[Desire General] ohyeahar:
I ordered from Clove and my card has been charged. Nothing has changed in the "My Account" section of Clove's site. No email from Clove yet. Hoping it'll come later today...
[Desire General] Desire_this!:
My card has been charged last Thursday and I ordered on the 28th February but I can't see any order status.
[Desire General] irkan:
congratz!

anyone from clove got tracking or an email?

I think their opening time is at 9:00AM (due in 55 minutes :p) so people who ordered from clove, ... please check your emails in 55 minutes from now
[Desire General] zytron:
I orderd from clove and payment has been taken from my card. All I see when I log in is

"Order Reference xxxxxx (12/3/2010) - PROCESS"
[Desire General] Zackarydoo:
Ok thanks. I guess you'll get an email soon? I'll keep checking my bank account. I doubt you'll get yours until Monday now, unless they shipped yesterday.

I don't know why they took your money back then, as they claim not to until it's ready to despatch. Maybe, with the back orders, it saved them time to get that part of things done and out of the way. Doesn't look good for my chances of getting it despatched today.
[Desire General] Zackarydoo:
Mine says the same, before payment's taken.
[Desire General] irkan:
mine says the same also, ... but i have no idea wither they took the money or not, ... i have to call the bank (bad online services here) but its weekend here
[Desire General] ohyeahar:
I doubt it shipped yesterday. Tuesday arrival is more realistic for me. Btw, the account status screen at Clove will change when they ship it. See below. I ordered my Touch Pro2 from them previously. When they ship, the status changes from "Process" to "Dispatched" and tracking information is provided below.
[Desire General] Noiz:
No word from Devicewire yet. I'm resisting the urge to call them...
[Desire General] paulruk:
Clove emailed me earlier to confirm card details and said they`re going to try and dispatch today and have it delivered for saturday.
[Desire General] ohyeahar:
I've just received an email from Clove saying they've dispatched my order. No other info. I've just asked them for my DHL tracking number.

FYI, I ordered on 8 Mar.
[Desire General] Noiz:
Woo! But typically I've got mine set to deliver to work and they're not answering the phone! Hope I can get it redirected.
[Desire General] Zackarydoo:
I appreciate that, and posting the image. Thanks. :)
[Desire General] carrige:
I wrote to Clove to ask if I made the first shipment, got back this:

I placed the order on March 19th. Hopefully will get a confirmation email later on today :D
[Desire General] daverave999:
I hope that's the case-I ordered on the 20th! No communication from them yet and money's still in the bank...
[Desire General] Zackarydoo:
Life will be so boring again once we've all received our phones, won't it? :D
[Desire General] Desire_this!:
Hey, I ordered before you but haven't yet received an email! This is unacceptable Clove. I can't possibly wait a few extra seconds!! :mad:

Jokes! :D I'll probably be asleep before I get my email. I won't be able to concentrate at uni tomorrow morning due to my desire over my Desire.
[Desire General] irkan:
yeah my thoughts exactly, ... Lol, but whatever lets enjoy it while it lasts :rolleyes:

I WANT MY DESIRE!!!! :mad:

havent got email from clove yet, guess am gonna go on the next shipment :(
[Desire General] ohyeahar:
Haha, well, you're not going to like this then. Because Clove just gave me my tracking number. Odd thing is that it's being delivered by Fedex rather than DHL. But whatever. I don't care as long as it get's here.

According to Fedex, I can expect it on Monday. Yay me!

Again, just in case anyone is wondering, I ordered on 8 Mar...
[Desire General] JTHM:
Same here Clove! I ordered mine 16-Feb and haven't heard anything yet. :mad:

;) :D
[Desire General] ohyeahar:
Sorry, I don't want to rub it in but Clove might have prioritized me because I ordered both the Legend and the Desire. It might have been more efficient for them to handle my problematic order first....

Hehe, again, yay me!
[Desire General] Noiz:
Got through to Devicewire. They were very helpful and assured me that changing the address wouldn't push the order to the back of the queue. Now I'm extremely excited!
[Desire General] EddyOS:
tbh, UK suppliers should supply UK customers first - non-UK are done after UK is complete
[Desire General] carrige:
How do you figure? I mean, once the phones are all in stock it's just a matter of addressing them... I'm assuming it doesn't take any extra time to dispatch a package internationally instead of to the UK. The difference in shipping time will be down to Fedex or DHL or whatever...

Besides, it'd be somewhat not fair if someone placed a UK order in the past week and gets theirs shipped out before my international one, which was ordered some 3 weeks ago, don't you think? :)
[Desire General] Desire_this!:
Congratulations! :)

I really do wonder if it was the **** that people on XDA stirred up that made HTC deliver to the UK resellers so soon. Well yay for all of us anyhow! :cool:

For any Australians interested in a good data plan to hook this phone up with, I'm getting the Exetel WM-C HSPA plan. I would post a link but I'm not sure If it counts as spam.

Anyway, you only pay for what you use which is charged 1.5c/MB + a monthly data access charge of $5.

For example, if you download 100MB then your bill at the end of the month will be $6.50.

If you download 1GB it will cost just $20 on your monthly bill. Much cheaper than the Vodafone Prepaid I'm currently with which is either $2/MB or $5/MB (can't remember which). Exetel uses the Optus network. Anyways my SIM will probably arrive on moday or tuesday. yay me!

Goodbye Vodafone and goodbye Samsung Omnia i900 with unresponsive/dead touch screen! lol :p
[Desire General] irkan:
tbh, that would be unfair, uk suppliers such as clove and handtec are e-sellers, .. they get orders and process them regardless of the location, and this will not matter because its not them that are going to do the delivery

they process the order, than send it to royal mail, DHL, or fedex. wither the order is from UK or outside its the same exact process, so prioritizing people in uk wouldnt make sense, prioritizing people on order date bases does make sense.
[Desire General] EddyOS:
That's where your country should have a reseller so you can get it locally - all countries should look after their own before helping others IMO.

In the case you've ordered before someone, yes they should be done in order of order placed, but UK customers should have orders fulfilled before non-UK ones, e.g. you and I order on the same day, I'd expect mine to be shipped before yours as I'm a UK customer.
[Desire General] JTHM:
It may be that international orders due to be dispatched today have to leave earlier as they are going by a different courier who needs to collect earlier to make customs and flights etc. Citilink and Royal Mail who are delivering only within the UK may accept packages 'til much later.
[Desire General] EddyOS:
True, especially with the weekend...meh, don't care, got mine a week ago!!
[Desire General] irkan:
helping others??? Lol UK is not helping anyone .. they are not giving away free desires you know, they want more business, thats why they opened it up to all customers around the world. ..... and as i said before, .. to them to process an order from UK or outside isnt different at all, .. the difference comes in the delivery, the delivery then should make this prioritizing, shipment in UK would reach faster than shipments outside, thats where geographical differences comes into play.
[Desire General] _Dejan_:
I don't agree with you. Why they must supply UK customers first? customer IS customer no mather from where it is. Non UK customers need wait more than UK customer. For example:

Shipping to Uk need 1 day international shipping need 4 days.

if they ship today to UK customer they will receive it 12.4, international customer will receive it 13-14.

if they ship on next batch(12-13.4) to UK customer it will receive it 13-14.4, international customer will receive if have luck at 19.4. if not then will receive it 19.4. So there is not big diference for UK customer but is big for non UK...

If they will ship it by date of ordering(no mather from where is customer) it will be fair to all.
[Desire General] JTHM:
Bloody Sky! I got a "You've got mail!" so got all excited ...and all it was a Sky Movies mail! Pah! :mad:
[Desire General] EddyOS:
Hate all you want, that's just my view. Countries should look after their own customers before supplying others. There's nothing stopping your local store stocking the Desire.

If you got a phone released before the UK, yet all the phones went abroad to UK customers you'd be pissed, right?
[Desire General] paulruk:
Yes agreed, that would be the case, Royal Mail usually pickup towards the end of the day. I hope they dont send mine citilink, i`ll never receive it knowing the rif-raff they have working there.
[Desire General] EddyOS:
I'm not on about delivery time, I'm on about stock levels. If, on the same day 20 UK customers and 20 non-UK customers ordered an item and there were 30 in stock I'd expect the store to ship to the UK customers first, with non-UK getting what's left.

I know that we'd get an order before a non-UK order as in time frames (although the way the post is around here I'd question it tbh!!)
[Desire General] Matt2887:
I have been watching the post a while whilst waiting for my desire to arrive. I too have ordered with Clove and had payment taken on the 6th April but have not yet today received an email with a tracking number or even conformation of posting. FYI I ordered on 24th March.
[Desire General] _Dejan_:
ME as seller I will ship it depend of hour and minute ordering so can be 17UK and 13non UK customers OR 10UK and 20non uk...
[Desire General] carrige:
If the 20 UK customers placed the order EARLIER that same day, then fine. Otherwise they should be handled in a standard FIFO queue. These are e-tailers after all, if you'd want to get your phone without worrying about international customers 'skipping' you, then there's CPW and all the rest.

Not everyone is lucky enough to have a local HTC representative, and when we do find HTC phones they're extremely overpriced (e.g. HTC Magic, selling for around €450 here in Malta). I wonder when/if the Desire will even be sold here... that's why I come to UK sites like Clove :)
[Desire General] indyjonesUK:
I ordered from clove on the 22nd, but don't think I have had an email yet. Has anybody got a confirmed dispatch from the 22nd or later yet?
[Desire General] irkan:
no hate mate, just reasoning :)

clove, handtec, ... etc .. are all about making business, they arent there to make patriotic acts

if my country got a release before uk I would go and buy it from the store next door, not worrying about making an order online form an e-seller and waiting for shipment, .. etc.

e-Sellers dont differentiate between local/international orders (and they shouldnt), as for them, processing the order is exactly the same, they dont like "oh this guy is from my town, i should process his order first before that one" ... well, .. if you know someone working there that might be the case, but not otherwise

its all about business when it comes to the stores and orders, no patriotism involved :)
[Desire General] Matt2887:
I havent heard anything from them yet and ordered on the 24th, not even an email to say they have stock like they did on the 6th. Lets hope they are packing them all up first before sending out emails with tracking numbers to everyone later once they are all dispatched.
[Desire General] JTHM:
It starts...

Yay, Clove are processing UK domestic orders now - just got my dispatch email ...via Citilink.

:cool::D

BTW, ordered mine on 16-Feb.

Good Luck!
[Desire General] Matt2887:
SNAP!

I just received my email from Clove saying that it has been dispatched via Citylink - next working day.
[Desire General] paulruk:
got my clove despatch, next day special delivery. Get in there!
[Desire General] mcgon1979:
Just registered to make a comment. Great thread all. Very informative. I think the re-sellers are not in the business to be patriots as said, they are in the business of making money. Orders should be processed and shipped based on when order was received and money was taken. I only say that because I'm living in Dublin and want my phone :) If I lived in London I would not have passed comment. lol. Ordered on 24th March, no money taken, no email. I would say I probably won't get a FedEx tracking ID till Wednesday earliest (if they have more stock by then). Whats the latest order date that anyone has received confirmation of shipping? Still in the February dates?
[Desire General] irkan:
yes please as mentioned, if someone got lucky and his shipment got dispatched let us know the day of the order, so we can estimate when ours will be :rolleyes:
[Desire General] Matt2887:
I ordered on the 24th March too, from Clove, and received the tracking number and conformation of dispatch about 20 minutes ago.
[Desire General] Zackarydoo:
Is that Saturday though or Monday? According to Royalmail, there's a surcharge for Saturday delivery even with Special Delivery.
[Desire General] hyuk_19:
Well, I DO live in London and I will pass comment :)

I think the idea that suppliers, or any company which deals multinationally for that matter, should have a zero-sum loyalty to their domestic market is ludicrous. Businesses as simple in operation as the ones concerned have one sole purpose: to generate profits. It doesn't take an economist to know that generating profits is instrinsically linked to customer satisfaction and repeat sales. If someone in Norway finds out that the handset they ordered will have to be delayed a week until new stock arrives, whilst a British customer who ordered a day later than them takes receipt of their new phone, well needless to say, customer satisfaction and reputation of the company in question goes down...rapidly. Given our annoyance with HTC for preference over Carriers - I think asking for regional or domestic preference is simply hypocritical.

I can't help but think if you owned your own supply and distribution company, you wouldn't feel the same way about this ;)

To the original poster; I won't call your view 'childish' (as I know, like kids, we're all very eager to get our hands on this shiny new toy) but, I will instead say that it does exclude a very basic understanding of the way multinational companies work.
[Desire General] inkredi:
I JUST GOT THE SHIPMENT NOTIFICATION EMAIL!!! YESSS

HANDTEC March 26th :D:D:D
[Desire General] Ganja82:
Another guy from a german forum got the same information like you. They told him that they will ship tomorrow and thursday. So lets hope that they will start shipping tomorrow.
[Desire General] JTHM:
It's happening...

...my card was charged by Clove last Thursday. :D
[Desire General] rahulforlove:
Switzerland update

Just got the update from Digitec.ch,

"Date of Delivery - 4/8/2010"
[Desire General] redrazr7791:
*update*

Just got a response to a ticket I raised with Handtec. They have informed me that the shipments that they were expecting to receive and ship out tomorrow have been DELAYED!

Not only is this effecting Handtec, but all UK resellers...so people who ordered from Clove are in the same boat. Looks like they won't be shipped out until POSSIBLY next week :mad:
[Desire General] lukaswat:
I just got a delivery notification that it has been given off to our local mail carrier and i will get my Desire tomorrow (netherlands!) !!!!!!!!!!!!!!!!! :D
[Desire General] Ganja82:
I really hope, that this is not true.
[Desire General] redrazr7791:
I hope not either. I am waiting to hear back from them about this and if it is effecting all UK resellers or just Handtec themselves :(
[Desire General] Ganja82:
It's sad but true.

Handtec Update:
[Desire General] irkan:
damn that is some bad news :/ this is getting ridiculous
[Desire General] inkredi:
i wish i could find who shud we hold responsible for all this &*#%^@^$*&@#4
[Desire General] vman81:
FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU...

They've dicked me around for long enough, and with this latest info their launch date is PAST the launch date in Denmark, where i live... I'm gonna make some calls tomorrow to see if it is still on track here, and I'm cancelling my handtec order.

Why are they always waiting till the last damn day to say "oh btw wait another week or two, lol"

Ofcorurse they don't mind charging my card 400£.... Hope i can have the money back this week.
[Desire General] inkredi:
Check this out
[Desire General] paulruk:
I`ve been sent an email a few hours ago from my supplier saying they`ll have stock tomorrow afternoon.
[Desire General] vman81:
That's what handtec etc have been saying since march, but we are at the mercy of HTC :mad:
[Desire General] A|ex:
*sigh* i guess all good things come to those who wait. might be the huge demand so they have pushed back sending them out to non contract holders
[Desire General] redrazr7791:
D@mn...I guess everyone who has pre-ordered got the news? Oh well, April 13th it is...hopefully:mad::mad::mad::mad:
[Desire General] irkan:
With all those delays i really hope HTC would have solved alllll the screen, multi-touch, sound, and battery issues. I would rather wait than getting a defected device. so ..... we are waiting HTC, get your act together god damn it

btw, devicewire and clove still showing the stock Arriving at 7th April!

guess they have the old news
[Desire General] n-j-f:
I am SO glad I cancelled my order with Handtec and bought one from CPW last Wednesday. I wouldn't be able to stand all this tension!
[Desire General] Indomitable:
I received an e-mail from Handtec about delay and now I'm very disappointed by HTC. I'm thinking to wait until 13th of April but if there is another delay I will cancel my order and I will buy an iPhone :)
[Desire General] bcmobile:
I seriously hope they have stock. This is getting beyond a joke. How could they not have known about such a long delay until the day before?!? :confused:
[Desire General] Danners:
Had confirmation from devicewire that mine has been shipped via Royal Mail special :D
[Desire General] Zackarydoo:
So Handtec are up to past the 26th March by now, and their site says they'll ship orders up to the 4th April. So as Clove are up to 22nd, and that was a while ago now, it seems a good possibility that Clove will reach 1st, which is me! :D

Anyone with Clove who ordered past 24th?

[Edit] Also, Clove have despatched orders from back in February and are up to past 22nd March now, so it's looking promising as long as they have the same quantity they expected on the 7th. [/Edit]

[Edit again] The money's been taken from my account!!!!! Woohoo!!! [/Edit again]
[Desire General] ritdaw:
Mine was ordered on the 24th from Handtec, not had an email yet :(
[Desire General] MasDroid:
I called Handtec earlier today and spoke to one of their support reps. Gave him my order number and he confirmed that I should receive it by courier on Monday but could not specify a time.

Mine was pre-ordered on the 27th of March, no shipment notification email yet...
[Desire General] gogol:
Hei!

You took my avatar :D :D
[Desire General] bcmobile:
Got the email from Clove. Mine is on its way - ordered 23rd, paid 24th, shipped 9th :D

@hyuk_19 Well said. You obviously have a better underdtanding of business than some.
[Desire General] biliskner:
I like!! Can I use it too? :D
[Desire General] mcgon1979:
NICE!!!! Im 24th march too. but I'm in Ireland... Lets hope I get the magic mail too! :) :)
[Desire General] MasDroid:
Lol, yes i did indeed.

Hope you don't mind at all.

You can take the one I have below if you like ;)
[Desire General] nerdo:
Order 29th March Dispatched Clove

Just got confirmation that my order was dispatched by Clove

Ordered 29th of March

Isle of Man (UK Channel Isles) :D
[Desire General] jamieyates79:
Yup same here. I contacted asking if I could change to a Saturday delivery (which I couldn't). They said it'll be with me on Monday, but I also haven't received the shipping notification.

Can't wait to get my hands on it ... it's been sooooo long! :)
[Desire General] Zackarydoo:
Just had my despatch email. Next working day, so that's Monday.

Clove 1st April.

:D:D:D:D:D
[Desire General] mcgon1979:
Nobody outside UK or Channel Islands yet with Clove. Ah come lads... Ireland was British long enough to get onto the UK dispatch list. :p

Fingers crossed. Monday would be awesome.
[Desire General] daverave999:
Got my email from Clove at 14:32 :D

Ordered on 20th March...
[Desire General] hussan882:
I did the same thing this morning (and got the same response)! Would have been cool to get it for the weekend but ah well. I ordered on 4th March! Not long now :)