yashsingh1/xdaforums huggingface dataset:
[HD2 General] blueshark:
my workmate just help me to buy one T-mobile US HD2 and take it back...

now, I working in China and look like I have to call T-mobile for SIM uncloked?? even I buy one full-price($450) device without any TMOUS service contract?
[HD2 General] Goatmaster:
Well the guy at T-Mobile told me it was 90 days and not 40, this is the same store that sold me the phone with a brand new account without an actual sim card. But he said the only way I could do it was through someone else's account. BTW it is really hard to find people who use T-Mobile. We had to call twice. First time said we would be over seas so they just added some out of country sim subsidy roaming thing. Second time we said our work just gave us a business account with ATT and we would like to use the HD2 while at work and later at home with T-Mobile.

Glad to hear you convinced them to unlock it. Our rep said the code would be slow because it's a weekend. I imagine your rep was actually honest about the unlocking.

blueshark: Sounds like you should try HTCCode.com
[HD2 General] juiceppc:
I called Tmobile and they told me 40 days...

What is the actual law? Probably none. And they could care less if you cancel the acct probably.
[HD2 General] Goatmaster:
US has no laws on SIM locking/unlocking. Another thread on here someone who is getting T-Mobile to unlock their phone got an email saying it can take from 1-14 days to get the code. It's a crapshot with the T-Mobile reps, some say buying it full price means you can get a code, some say have an account for 40 days and some say have an account for 90 days. Their TOS says 40 days.
[HD2 General] a_ok2me:
Goat - I searched for 40 days in the Terms and it's not there. They can't just make up a policy and bind you to it unless it is stated in the Terms. The closest term to this is line item #5. But, line item #6 conflicts with it, which means the contract is written poorly and is subject to a court challenge and consumer protection laws should assist with this.

I don't know your entire situation, but I personally would fight it as far as I can go. Supposedly from what the rep told me, a rep submits a request and you have to fax a receipt if you paid in full. Try faxing your receipt and see what happens. I would not be surprised if the Unlock Team could care less, get confused, not bother to verify for a request, or think nothing of it and email you instructions to unlock it.

813-353-6557

Line1: Attn: Sim Unlock Team

Line2: Remedy Form#

Line3: Customer's Full Name

Line4: Contact Number

Line5: Customer's Email Address (optional)

Edit: I deleted the form # because I think it is specific to my account.
[HD2 General] ferraripassion:
Did you get your code?
[HD2 General] Goatmaster:
a-ok: You are correct I got mixed up with my documents. Their TOS says you may unlock a device if you are eligible. Their support page here (http://support.t-mobile.com/doc/tm51885.xml) seems to define how long an "eligible" user has to wait before unlocking:

Ferrai: How long does it take HTCCode to unlock the HD2?
[HD2 General] a_ok2me:
Good find, but it does not mention the exception when the phone is paid at msrp. I didn't leave the tmobile store several days ago until I got this in writing. I am also a former customer. Even then, the first 3 reps denied my claim because they were too dumb to notice the exception.

Even if there were no exceptions, I still think it's challengeable because Tmo does not notify their customers of changes to the terms within 30 days so that they have the option to close their account. For new accounts like me, I never received the appropriate documentation, not even the Terms. I only got the store contract that references to the existence of the Terms.

In any case, my latest update states that it will take another 24-48 hours because they're still waiting for HTC provide instructions.
[HD2 General] Goatmaster:
My number was actually originally T-Mobile that I ported to ATT. I just checked out the service agreement I signed when I purchased the phone and it says I am agreeing with T-Mobile's "Terms and Conditions" which I can get a copy of at the store on their webpage. This I believe is their document which says you must be eligible to unlock, which is further defined on their support page to list the 40 or 60 day minimums.

Frankly I feel you should be able to buy a phone full retail without having to create an account and be able to get it unlocked.
[HD2 General] aarons6:
i should be able to get the codes for these as i can get all codes for mytouch and g1.

turn around time is usually around an hour but can take up to a day if the system is busy.

the cost is 20$ and you can pay me via email.

PM me for details as im not sure if its allowed to be posted.

ive been unlocking phones in the washington state area for 7 years.
[HD2 General] a_ok2me:
I would have thought it's easier to unlock it if you have an existing account.

The problem with the Terms and Conditions online is it needs to be signed at the point of sale. Those online terms can change at any time. I would have never agreed to the contract if I knew it was online and subject to change.
[HD2 General] bingkc:
Real?

Can you find out for sure if its possible? I have gone through 3 systems that didn't work.

I also have about 3 I need unlocked.

Thanks
[HD2 General] aarons6:
i asked the company that i use to get my codes and they get them straight from htc.. they said yes for sure.

but i havent tried yet..
[HD2 General] aarons6:
i have a few people that say they have tried several time to get the code for these phones.. i am going to submit my personal hd2 imei to see if i can get the code.

ill will post here if i was successful.
[HD2 General] ferraripassion:
About 1 to 3 days for the code to arrive.

If it was the old database the code would have come in under 30 seconds.

But the codes for these phones are not there in the old db.
[HD2 General] mr_lover:
does anyone have the form you have to fax to tmobile to unlock the phone
[HD2 General] mr_lover:
ok i call tmoblie and they side i can unlock my phone after 14 days of service. the code can take up the from 5min to 21 days but i will be emailed to me or sent as a text on my phone. i will let you know how it goes april 6 is the day.
[HD2 General] a_ok2me:
Not to burst your bubble, but that was what I was originally told. After 14 days when you call again to unlock it, the next rep won't let you and will say 40 days. BTW, 14 days is the last day to return the phone in some states. They say 14 because they're forcing you to keep the phone.
[HD2 General] lchaffinii:
cellunlocking.net

Saw them on YOUTUBE. Will try to unlock my HD2 with them.
[HD2 General] sclui56:
I requested the unlock for my full price HD2 on 03.25 via telephone and received an email from the SIM UNLOCK TEAM this morning below:

"Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated."

After calling the C/S just now, I was told that there is a different procedure for unlocking full price units (other posters had previously mentioned similar procedure). You need to call (800) 937-8997 & ask C/S to provide unlock code for unit purchased @ full price. After processing the request, the rep would ask you to fax in the proof of purchase to (813) 353-6557. The cover sheet should include a Form/Request # provided to you by C/S, your full name, cell #, alternate contact #, email. The fax should be addressed to the SIM UNLOCK TEAM.
[HD2 General] ferraripassion:
If you give me the IMEI no today, ie if I process the IMEI no today you will get the code by the end of tomorrow.

Make sure you read this thread :

http://www.htccode.com/forums/viewtopic.php?f=9&t=1272
[HD2 General] FloatHeavy:
I posted this in another thread, but I think it should be known.

What really frustrates me about this is that they DO NOT get the code from the manufacturer. THIS IS A LIE. In fact, locking phones to a carrier is DONE BY CARRIERS, so unlocking is not at all up to the manufacturer. HTC might manufacture the locked device on the carriers behalf, but the carrier owns all the rights to the unlock code by the time you the consumer request it.

Despite in the end they might actually give you the code, the reason they wait 24+ hours is NOT because they are retrieving code from the manufacture. It's pretty much a check being run on you and your phone.

This is the bull**** T-Mobile won't tell you.

You know what it takes to get unlock code for ATT? Just be a customer. If you own any att phone and have att service, you call tech support, ask for subsidy unlock, tell them you purchased phone thru att vendor and they ask for imei and in about 10 minutes they give you an unlock.

SURE T-SHMOBILE GIVES YOU AN UNLOCK EVENTUALLY, BUT THEY ARE LYING WHEN THEY TELL YOU THEY NEED 24-48HRS!!!

We are so behind other countries around the world with this technology bull****.
[HD2 General] bingkc:
I Hope
[HD2 General] eastside770:
i gave mines on friday too hope that i can get mines on tomorrow too.
[HD2 General] aarons6:
i was told that the HTC code orders are offline due to technical difficulties..

this would mean every website that orders codes at this time will return your code as not found until they fix this..

ill let you know when it gets fixed.
[HD2 General] ferraripassion:
Hey Everyone

The codes have been processed.

Am just emailing your codes right now :)
[HD2 General] bingkc:
It worked! I am on my HD2 AT&T.
[HD2 General] eastside770:
got my unlocked code and it worked!!!!!!!THanks HTC CODE
[HD2 General] ferraripassion:
All of you are welcome :), enjoy the power of your unlocked phone :)
[HD2 General] bingkc:
Quick Question

How do I connect to EDGE?

Thanks
[HD2 General] ferraripassion:
All codes for the HTC Desire, Tattoo, Hero & HD2 have been processed now.

Will be emailing them shorly.

PS: This is for all the IMEI's provided to me in the last 2 days.
[HD2 General] jacko2:
unlock hd2

if I submit the emei to you now, how long it takes to get the code??
[HD2 General] fastwanabe:
got my unlock code from htccode..... perfectly. im a happy camper now. i submitted yesturday and got it a few minutes ago. hd2 on att wwwoooohhoooo.
[HD2 General] dkwelton:
use thephoneunlockers(add dot com) to unlock your phoe they do it in less than 60 minutes
[HD2 General] bugsykoosh:
HTCCode.com works. Take a look:)
[HD2 General] ferraripassion:
You will get the code by tomorrow or day after.

Thats why I have stated it as 1-3 days.
[HD2 General] sgtcurry:
Man I submitted about noon on sunday and still have not received it. I am actually getting pissed off. Getting really close to the 3 days.
[HD2 General] tenxo:
I tried Htccodes as well. just waiting it out now:cool: Hope this works, still just here looking at phone since cant really use it...
[HD2 General] ferraripassion:
PM me your IMEI no, I will have a look.
[HD2 General] Dark Shade:
So what happened with your code? Did you receive it after all? I sent my IMEI yesterday, and I worry about how long it will take :confused:
[HD2 General] sgtcurry:
I will tell you guys if I get it.
[HD2 General] sgtcurry:
Looks like I wont ever get it. He told me to pay 25EUR option to unlock it, I already paid the 15EUR on his site. Sunk 40 EUR on his site as he hasnt even refunded me the 15 EUR as he promised. I waited 4 days so far nothing, everyday he promises the next day. I am about to just give up completely. I dont feel this site is at all reliable, professional, or trustworthy. Hes got 1 hr and 30 mins to make his last deadline. If he doesnt then I give up.
[HD2 General] ferraripassion:
All codes for this batch have been processed.

Just emailing the codes now.
[HD2 General] Dark Shade:
Ha! Finally my HD2 can breathe freely :D The code from htccode took 1.5 days which is pretty good. This was the 4th service I tried and all others failed. Bit pricey but what can you do...

Thanks htcccode.com!
[HD2 General] zim2323:
I worked with online support and purchased my unlock code. I have my code and my TMOUS HD2 unlocked perfectly. Tested data and phone on AT&T SIM.

Thanks!!!
[HD2 General] tenxo:
Thank you for the service...

Guys HTCCODE.ccom works

I have tried 4 other services and this is the only one that was able to get this unlocked and in less than the 3 days that he stated that it might take.:D:D:D
[HD2 General] kjones2k1:
This guy is the man. Out of 4 different unlock services, HTCCODE was able to provide a working code.
[HD2 General] javydawg:
I tried htc-unlocker.org and it worked. total cost was 29.99.

Enjoying my HTC HD2 on At&t.

=]
[HD2 General] sgtcurry:
I actually got mine and it worked. What a pleasant surprise. Now I just need to get data working. I also have the problem where AT&T shows my hD2 as a blackberry?
[HD2 General] farshadfarshad2009:
I got my code from htccode.com after one day , its a bit expensive but it worked like a charm , Im happy now :D
[HD2 General] joshuwcolvey:
ok i followed all the steps on htccode.com and payed for the credits, downloaded the software entered the info and it tell me it cannot accept it b/c they had to do an money currency exchange? now i ahve to email admin will all my info and they will do it.?????? whats going on here. Everyone else seamed to get it to work??????
[HD2 General] tenxo:
CellUnlock.net was able to get my backup HD2 unlocked took them a lot longer 6 days compared to htccode.com which took little over 24 hours...

Bottom line is what ever company you use may be able to unlock it some just take longer for some reason to get the code.
[HD2 General] sanagapa:
I used htccode to unlock hd2, and it worked.

Just that normal process doesnt work for HD2, i have to follow Live chat /Help at htccode to get unlock code for HD2. I got my code within 24 hours :)
[HD2 General] docjim:
I also used htccode.com to unlock my T-Mobile US HD2. Got the code in less than 24 hours and was successful on the first try. Now happily using it on AT&T network. Still waiting for my refund though from using their application first as others in this thread have mentioned. You have to send a payment directly to the administrator to get the code for the HD2, the application you download from them won't return a code for the HD2.
[HD2 General] vestasan:
Hello!

Anyone used htccode.com and got the number? There is another seller on ebay, who has 20000+ positive feedback?

They both claim it is possible.

Cannot use t-mobile - bought it via friend.

Thank you
[HD2 General] SEscobedo:
I went to cellunlock.net and they had my HD2 unlocked in under a day. I think I paid for it around 5 or 6pm and received the unlock code around 11am the next day. The price says $39.99 but I found a promo code that knocked off 50%. The promo code is berryscoop50 and you just add the unlock to your cart and then put in the code.
[HD2 General] digitallysick:
I got my unlock code from Tmobile after having the phone only 2 days. You guys are doing something wrong? Tmobile gives you the code for free!!

Even if you are not a customer, if you have a Tmobile branded phone and fax them a copy of the receipt, or chat/email them, they will give you the code

It doesnt matter if you are not a customer! all you guys are pissing your money away
[HD2 General] jolpool:
Got my unlock code for my htc desire within 24 hours, worked for me first time!
[HD2 General] SEscobedo:
Not really as TMO requires you to wait the mandatory 14 day remorse period. Then to have to wait another 1-7 business days just to get it unlocked is stupid. I would rather pay $20 to start the unlocking process and get it that much sooner. You call it pissing money away. I call it cutting out the middle man.
[HD2 General] tekmus:
HTCCODE.COM works perfectly. Cost euro 15. Get the simunlock code within 2 min.

NO ISSUE.
[HD2 General] chvvkumar:
Does any one know if T-Mo US unlocks phones on the Equipment Installation Plan before the total payment is made?

I am asking because, I will be leaving for India within 30 days and I need to use the phone while I am there.
[HD2 General] Snarksneeze:
I've never asked them to, but I am sure they could if you use the right persuasion.

Explain to them that you are going on a trip to India for a few weeks and don't want to be without your phone. It might take a couple of people to get through, but keep trying.

If they say that it is no possible, let them know that your friend had theirs unlocked, but they had to send some information to htc, who sent back the unlock code. That's the key to the whole thing: T-Mobile can't unlock it, only htc can, and htc will only respond to T-Mobile :(
[HD2 General] FreeYourHTC:
T-Mobile HTC HD 2 Unlock Code now Available!

Hello,

Unlock Codes from FreeYourHTC.com are available now for the new security T-Mobile HTC Touch HD2 (all IMEI's starting with 35777) require the new security method that T-Mobile has put into place. Starting with the T-Mobile Touch HD2, T-Mobile will now have full control of the unlock codes for any HTC device released by them. New phones are released through networks in order to attract customers and provide them with more business. They don't want the unlock codes released so that you can use them with another network such as AT&T. This is why the new security measures are in place - it is a business tactic to attract new contract and service agreements. Now that this security measure is in place, a new method had to be produced. This method takes slightly longer than the normal HTC code database method and cost a little more, but we are the FIRST to offer officially Unlock codes for the new device. Codes may take up to 2 days to return, but we guarantee your code will work. Please let us know if you have any questions. Thank you.
[HD2 General] chvvkumar:
Thank you Snarksneeze, that was really helpful :) I'll see if i can persuade tmo-us to give me the unlock code.
[HD2 General] jlimoco:
PayPal: France/USA/Canada payments are not supported

HTCCODE.com has the TotalGSM client that should auto generate your code. However, I get the following error:

Connecting to server...

Connected - Verifying PayPal data in progress...

|Server response|: >> PayPal: France/USA/Canada payments are not supported for automatic calculation, due to fraudulant trasaction. We are sorry for the inconvenience caused. We hope you understand our situtation. To obtain the unlock code please email the IMEI no to admin@totalgsm.org with your paypal email address, and shipping address

Communication Closed.

I sent an email to admin@totalGSM.com so we'll see how long it takes from there.

*****Update*****

ok...it was a bit difficult to get a hold of Live Support, but after that rock solid. Refund issued, correct amt. paid. Was informed it would take about 8 hours and true to his word the code arrived in that time frame and my US Tmobile HTC HD2 is unlocked.

I would have waited for Tmobile, but i'm a new account and being fed the 40days active service BS after 2 calls. I paid full price. So instead of paying a full month, I paid the unlocking fee and saved half a month of fees.
[HD2 General] Techvir:
Any one used fastunlocker.net ?
[HD2 General] yelin:
Thats what i got too, did the same thing.
[HD2 General] thegraydorian:
That makes three of us. I just sent the admin a message with my IMEI. Hopefully I will get a response soon. The guy I bought the phone from seems to have bailed on me. He was supposed to get the unlock code through T-mobile and that was 11 days ago. I guess I have to pay 15 euros now. Boo.
[HD2 General] manzur_mahmood:
Unlock code

I used CellUnlock.net and within few hours they sent me the code which worked like a charm...excuse me guys I gotta go cuz I will have lot of playing to do with my HD2 :-)
[HD2 General] thinkblu:
Awaiting Unlock Code

After all the great feedback HTCcode.com has gotten, I decided to try it out myself to get my HD2 unlocked. I just made a payment through paypal an hour ago and I will reply back to this thread once I get my unlock code and if it works or not.

@Ferraripassion, I sent you a PM with my info as well.
[HD2 General] yelin:
Damn IMEI not IN DB
[HD2 General] jeffson_243:
I went for HTCCODE.COM too

Just paid 35 dollars via paypal, hope they will get it done. I will report if so, later.
[HD2 General] jeffson_243:
Got the code, it works

About 6 hours after submitting the payment by Paypal, just now I unlocked the phone with the code.
[HD2 General] ferraripassion:
Hey Everyone

No more waiting.

The codes for the HTC Desire, HD2 and all the other new phones will come instantly.
[HD2 General] lpsi2000:
I am going to test this theory right now. I just got and T-Mobile USA HD2 and I will request for the code shortly.

1:Code Request and PM sent, awaiting for the unlock codes
[HD2 General] NY_HAMMER:
cellunlock.net Unlocked my T-Mobile US HD2 within 30 minutes or even less for $19.99 with promo code "berryscoop50"

G-d bless them!
[HD2 General] dario69:
Darn. Ran into the same error message. I sent an email to the admin address and also ferraripassion with my info. Hoping it won't take too long.

Same boat too with T-Mo. Figured I would dump the account and pay HTCCode for the code versus paying T-Mo for any additional service.
[HD2 General] bhagiratha:
I got an HD2 t-mobile US version on 04/23/10. When I got home, I paid the $35 via paypal to htccode and by morning the following day I had the unlock code and all work fine. I am presently using the phone on my pre-existing ATT account.
[HD2 General] dario69:
Yeah, I figured I would have to wait a bit. Did you get the code via the client program they have on the website or an email? Not sure why the client didn't work or maybe it is a timing issue. I rarely use Paypal so maybe that has something to do with it or time to process the transaction or just the way it is...

I am looking forward to canceling the T-Mo account and using this for my work ATT phone. T-Mo is just still not ready for prime-time in my area.

Thanks for the additional info by the way.
[HD2 General] Techvir:
Paid 35 usd . Expensive but got the code in a 2-3 hrs

Works perfect
[HD2 General] bhagiratha:
I tried the client program, but that didn't work because of security issues the company has with US customers. So it has to be done via email.

good luck
[HD2 General] dario69:
Okay, so my results are so far consistent with others. I just need to learn how to be patient :).

Thanks. This is good to know.
[HD2 General] robbiee3939:
I followed in your steps and got my unlock code in about 30 minutes, for only $19.99!! :D Definitely recommed cellunlock.net
[HD2 General] pohoda:
Successfully unlocked TMOUS HD2 with htccode.com

I was able to get an unlock code turned around in about 1 hour. Simply sent Paypal payment of 35 USD to admin@totalgsm.org. Included IMEI # in Paypal payment message. Received unlock code within 1 hour. Worked like a charm. I recommend htccode.com, but just be sure to follow the correct steps so you do not delay your turnaround.

PJN
[HD2 General] Comp1demon:
I just used the service too for 15 euro at htccode.com and I got kicked - Had to email them as well. I guess I am just another dirty American :) wanting to unlock my phone - no instant for me.

Thats ok - I emailed the admin as the software instructed me to - so lets see what happens now.
[HD2 General] Psyrecx:
Wonder if I can get t-mobile to just give me the number, seeing as they dont have service in my area. Which is kind of odd, because according to their maps I should have not only phone service here but web as well. I've tried to get them to set my phone up but they said they can't. So I figure that's their problem. I paid full price for mine and would like to be able to use it.
[HD2 General] farch:
I used Unlock2Go.com, excelent service they sent me the code in 10 minutes, everyone else was 24 to 72 hours. the cost $39.00
[HD2 General] ferraripassion:
Am bringing down the rates now from $35 to somewhere between $25 to $30 mostly $25