yashsingh1/xdaforums huggingface dataset:
[Desire General] sirajsalim:
Compare two desire pics - pink hue in t-mobile htc desire

I happen to have a couple of HTC Desire sets as follows. (Also please see the screenshot attached - and notice the difference in attributes supplied)

1) HTC Unlocked (white screen, no problems / issues with the screen)

Kernel Version:

2.6.29-97da29ed

htc-kernel@and18-2#1

Build Number:

1.15.405.4 CL155070 release keys

Software Number:

1.15.405.4

2) T-Mobile (with pink hue)

Kernel Version:

2.6.29-3cb3dfbf

htc-kernel@and18-2#1

Build Number:

1.15.110.11 CL155070 release keys

Software Number:

1.15.110.11

Can you guys please share your relevant details and mention if you are having this pink hue screen, so that we can get the idea if the issue is pertaining to firmware or hardware? Also please suggest if I should take the t-mobile htc desire back to store for replacement? Or wait for updates to arrive (if it is only because of firmware)?
[Desire General] EroThraX:
Are they on the same brightness setting? Which batch is the T-mobile phone from, did you get it the first week or just recently? Also that software number for T-Mobile did it come with that version or did you manage to get an OTA update?
[Desire General] XDAgeek:
Two Desires here. Both same kernel, firmware etc etc.

One has perfect screen.

One has pink screen.
[Desire General] smudgelab:
Hope this helps someone, I have the following "soft / firm" ware:

Firmware version

2.1-update1

Kernel Version:

2.6.29-97da29ed

htc-kernel@and18-2#1

Build Number:

1.15.405.4 CL155070 release keys

Software Number:

1.15.405.4

Carphone warehouse - unlocked - unbranded - £409.99 with £10.00 Orange PAYG on bought on Fri 2 April 2010.

ooh, must change me sig...
[Desire General] sirajsalim:
Yes, they have same brightness settings. Bought the T-Mobile one today and the HTC one last week Wednesday.

The software number came with the t-mobile I bought and haven't received any OTA update yet?

Has anyone managed to receive OTA on t-mobile yet?
[Desire General] sirajsalim:
I am assuming you don't have pink hue screen, as I have the same version and it has no issues.
[Desire General] EroThraX:
You already have the update 1.15.110.11 is the latest, I am waiting for an OTA update as my T-mobile Desire is 1.15.110.10.
[Desire General] smudgelab:
lol...sirajsalim, , apologies for that, I really couldn't have been any more ambiguous if I'd tried could I:D? No mate, no pink screen to my admittedly tired & 41 year old :( eyes.
[Desire General] sirajsalim:
Thanks, I will speak with t mobile guys tomorrow and see what they can do to help.
[Desire General] patasenko:
I think it was intended for T-Mobile rom to do this as the T-Mobile Desire's users will get used to the colour of the T-Mobile and would not switch :P Go to their webpage and you gonna see lots of pink :D
[Desire General] cez10:
this is exactly the same build info as i have, received mine on saturday, and was already updated to the latest version, phoned t-mobile today and will get it replaced as soon as new stock arrives
[Desire General] sirajsalim:
If an OTA update can't resolve this issue then this could be very well the reason ;). Knowing t mobile, can't tell if there is going to be an OTA update in near future.:confused:
[Desire General] paran0ia:
So after reading this thread I was a little bit nervous, because I had just ordered my HTC Desire some hours ago. I began reading the HTC Support on Facebook, which seems to be no fake thing.

Here is their answer:

HTC Support: HTC have received a number of complaints for this issue and they have told every person that this problem will be fixed in a upcoming update the release date of this is not confirmed.

Hope this helps.
[Desire General] kazgor:
I have mine from the CarphoneWarehouse and yep i get pinkish colour in the GMAIL app. :( but not really anywhere else.

software updated using OTA.

Kernel Version:

2.6.29-97da29ed

htc-kernel@and18-2#1

Build Number:

1.15.405.4 CL155070 release keys

Software Number:

1.15.405.4
[Desire General] sirajsalim:
I received an OTA on unlocked HTC Desire but I don't know if the screen was having this pink hue earlier and if it was fixed after the OTA. I was only able to compare it today after getting another HTC Desire from t mobile. I would like to believe that the issue was resolved after an OTA update and would hope it comes soon for t mobile desire too.
[Desire General] sirajsalim:
GMAIL has pink colour by design and is not an issue. I also had a confirmation from a friend of mine using Unlocked HTC Desire (from carphone warehouse) against the build number mentioned in your post above and it seems to have no issues.
[Desire General] kazgor:
@sirajsalim

Cool.. cause i actually quite like the colour on the GMail app.

curious what screens people see PINK?
[Desire General] cez10:
i.e. official htc website htc.com

or certain shades of grey, if you look at a gradient white to black image its very easy noticable then
[Desire General] mklass:
Hi there,

I have the same issue with the pink screen on both the email app and websites and so on.

I have reported this HTC and they say this is a known issue and i should return my handset. I bought mine from cpw on t mobile, but I have a new issue cpw no longer sell the Desire on t mobile for some strange reason.. but that a new issue..

So id say if you have the pink hue issue you should return..
[Desire General] sirajsalim:
I thought carphone warehouse only sold with orange and vodaphone. Did they sell desire with t mobile at any point in past?

Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
[Desire General] mklass:
Yes.. but they stopped almost straight away for some strange reason.. i got the phone before it was even released :D
[Desire General] chuchuj:
I received my desire today although the display looks nice and crisp. On the left hand side of almost everything(text,boxes etc) there is a pink line of pixels. Does anyone else have this problem.

if I open the messaging app I can see a fine pink line all the way down the very left of the screen, if anyone wants to check this out.
[Desire General] irkan:
I think you have some dead/stuck pixels, ... try to open a pure white picture and see, if they are is still pink in the picture than you have some dead pixels
[Desire General] Nelsaidi:
In which case contact your retailer for an exchange, failing that HTC can reapair.
[Desire General] barnesdmd:
Still in two minds on this one, its a noticeable difference on Facebook and HTC.com as well as a minor issue on the gmail app. I'm running the latest tmob firmware so it can't be that. After reading through this thread I'm still not sure whether swapping it in store will make an appreciable difference or just be a waste of time, tmob phone support didn't seem to be aware of the problem.

One more day to decide (more if they go on working days, not sure), does anyone know if the ones they're giving out in store at the moment have this issue?
[Desire General] chuchuj:
IRKAN, I have tried this and all are pure white except the left side again.

Please see the attached image. This is what I can see. Admittedly I do have to get quite close to see this. But now I know it's there its bugging me from any viewing distance. Is this the nature of the display or fault do we think?

It may just be me being paranoid now.

Thanks.
[Desire General] irkan:
edit: this doesnt seem an issue of "dead pixels", .. which is good
[Desire General] chuchuj:
Sorry please see above
[Desire General] cez10:
try hard reset, if that wont help get it replaced
[Desire General] chuchuj:
What I want to know is if anyone else can see this, even if you have to get right up close.
[Desire General] irkan:
can you take a screenshot and zoom on it to see wither you have it as well?
[Desire General] cez10:
from what i see and im not blind i think there definitely isnt a pink line, though i dont mind taking a screen but need some apps for that?
[Desire General] irkan:
screenshot.apk, think its available in the market place, ... but if there isnt as you said than there shouldn't be, ...

for the person who is having this problem, ... can you try with different brightness levels and see if this problem continues?
[Desire General] cez10:
cant find it there, and heard its only available for rooted phones?
[Desire General] irkan:
naah, Lol .. .its just a normal app

here, try it and take some screenshots :)
[Desire General] cez10:
well when trying to take a delayed screenshot it gives me an error running exec so i guess i wont be able to take one :(
[Desire General] irkan:
hmm ok try this method http://developer.android.com/guide/developing/tools/ddms.html

htis should work without root
[Desire General] cez10:
sry mate but im copletely new to android and i have no experience in java or whatever its written with so the page you gave me is still like magic to me :o

/e but ok downloading sdk now and will try things ;)

/e or not cant install it and dont know what to do with it lol
[Desire General] onkolog:
People who has bought HTC Desire in Russia doesn't have that "pinkish Amoled display"...Most of them have this firmware:

Kernel Version:

2.6.29-97da29ed

htc-kernel@and18-2#1

Build Number:

1.15.405.4 CL155070 release keys

Software Number:

1.15.405.4

It seems like only the T-Mobile customers problem...
[Desire General] cez10:
would be good if people who installed generic ROM over T-Mobile one could say if they still got the tint or not ?
[Desire General] chiefmcbeef:
I have the same firmware, generic/unbranded handset from Carphone Warehouse UK and have the pink tint too. Checked another handset in store yesterday, most likely from the same batch and that had the pink tint also.
[Desire General] irkan:
Loool, its ok np :p ... I will get a screenshot when i get my device xP

still waiting :( Lol

not so sure, would be nice to post a screenshot of "Gmail" or "HTC.com" website (from the device itself) and see for sure wither the pink is there or not. till now noone said that his/her device does not have a pink tint on grays like the ones in GMail or HTC.com and other websites that have gray shades
[Desire General] onkolog:
OK)))I'll ask them about a screenshot and post it later...
[Desire General] onkolog:
A special gift for u my friend)))

The pictures were taken from HTC Desire which was bought in Russia few days ago...

Like u can see no "pinkish"
[Desire General] gogol:
HTC Retail version, Firmware .11, bought in NL ...

No pinkish :)

Probably there is pinkish, in the greyish area? For example in the contact ICON (when there is no photo)? However, I cannot say that because the contact info that has WHITE background is trully white. I looked at it, stared, different angles ... my eyes still telling me white and no pink tint.
[Desire General] chiefmcbeef:
If you have a pinkish screen, you may notice a slightly warm tint to the greys and blacks, especially at lower brightness, it is less apparent to me at high brightness.

As others have noticed, try the htc.com home page and rather than a grey background on the large blocks on the page, they will appear pinkish.
[Desire General] irkan:
unfortunately this proves nothing, ... go to HTC.COM website, .. dont show me "white" white is always white there is no issue with white, .. the issue is with some "gray" shades, like the one in HTC.com website and like the one with GMail app when the message is unread (or read not sure) ...

check this

ask him to go to "htc.com" ... and take a picture and send it :)
[Desire General] AMoosa:
I have an unbranded one. yes it has a pinkish tinge on the greys. you also see it on the HTC keyboard.
[Desire General] Quazar0:
To the people who claim they don't have it. I believe your screen brightness may be higher than 35%. The issue is at brightnesses under 35% from what I can see.
[Desire General] onkolog:
irkan

Why did u write your post with BIG letters?)))Do u think I am blind?)))

OK,I will ask them to make a new picture from open htc.com

So,does HTC Legend have this pinkish as HTC Desire?

Probably HTC Legend also has same type of Amoled display,but only resolutions is different...
[Desire General] jtra:
HTC Legend does not use Pentile matrix and also I have not seen pinkish tint on coworker's.

Go to my site: jtra.cz/stuff/android/legend/display/index.html
[Desire General] karloe:
It's all about web-safe colours...

Look above at Irkan's post with the colour picker.

The selected "grey" colour is E6E2E6 which is not web-safe, it also looks a bit pinkish on my, not calibrated, default 22" monitor.

And don't forget, the webkit engine is used for more than only webbrowsing, some of the "options" pages use it as well.

Picture showing websafe vs pinkish.

And if You're reading this on your Desire, play with the screen brightness.
[Desire General] awf:
exact my thoughts...

Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
[Desire General] cez10:
ok but why on my lg default settings monitor htc website is definitely grey and on the phone it is pink, its not cuz of websafe cuz then it would be pink on the monitor as well?
[Desire General] karloe:
If you are using windows, do you use it on the standard (to bright) colour/ brightness, or have you scaled it down to a more reasonable "display/ brightness"? At work (22"HP) and at home (19" Acer) I find the 6500 Kelvin better than the default 8000somthing settings. At work I have to reset the screen settings regularly, multiple co-workers on the same rig :( )

Another point is the webbrowser you're using, webkit can be adjusted for this "non"failure, how does Chrome react to the colours on your main rig?

[off-topic] would you be so kind to trim the quotes to the relevant parts before posting a one-line comment. (cut out the image, it's a waste off space) [/off-topic]
[Desire General] cez10:
yes windows 7. default settings for my 22'' LG, not sure what you're talking about here, checked at college as well with windows xp and the site is grey - not pink.

i am using latest firefox, but just checked for you on IE8, latest opera, and even installed chrome and guess what? no sight of pink. on all of them it is grey.

[and that depends on the situation if i can be bothered or not, didnt see any moderators/admins to warn for that kind of thing, but if you dont like it perhaps you should consider reporting it]

ps. sorry im not in the mood
[Desire General] Coatezy:
I'm not sure what to do now... After returning my original desire because if the pink issue im really starting to miss it. I have never got on well with my hd2 so really was looking forward to the desire. So do i buy another and put up with it or just give up in the desire. Thing is i know the pink will always bug me. :( If i dont buy the desire again the money will got towards a new 2010 Sony led lcd tv. Hmmmmmm
[Desire General] irkan:
Lol, .. sorry didnt mean that, i posted a big picture (which for some reason is not appearing right now) and the text seemed too small compared to the picture so i enlarged the text :)

the "web-safe" thing does not effect all the web btw, .. neither does it effect all phone's screens, its just a standard

i used web-safe colours as a technique to show how the colours might look different due to screen approximation (i even mentioned in one of my posts in the sticky that the web-safe colours is not designed to detect the approximation of the AMOLED accurately, it is designed for web approximation due to compression, but they are similar some how thats why i used it). i should probably emphasise this point in the first page :)

the approximation only appears when an image is compressed for web standards (or approximated in case of the AMOLED), .. some images are not compressed for web use, you see the the HTC.com page gray on your monitor, and i see it gray on my nokia e75, but it looks pink in the AMOLED because the AMOLED (and i suspect android too) approximate the colour, and i used the web-safe colour technique to detect that (even thought that this technique is not dedicated to identify the AMOLED approximation)
[Desire General] MomijiTMO:
I can't remember where I saw it but there was a comparison of the Droid and the Legend and the latter was pretty pink. It must just be an AMOLED related issue. :confused:

EDIT: Hehe it's in this thread. The best pic would be this one.
[Desire General] irkan:
this legend is definitely defected, .. saw alot of legends that doesnt have full pink hue all over like that :) .... not sure wither it has the pinkish on some grays though, as someone said before the legend display technology is not the same as the desire's and nexus' (ClearPad 2000 which uses pentile matrix).

thanx for this link i have been looking on info about legend display :)

btw can you confirm with your co-workers on the HTC Site? ... wither it looks pinkish or not, i really suspect Android has something to do with it also not just the AMOLED
[Desire General] gogol:
I was wrong.

After I went to the htc.com website, YES, mine has this pinkish issue.

I was thinking, hey it is not yet Valentine's day, why HTC.com is now using pink color :D

And yes, I am using 20% brightness.

Hmmm, not nice ... but I cannot be bothered. I wont return it because most probably I will get the same pinkish phone.

I think, the best way for us is to FORCE HTC to fix this as I read somewhere they said they will fix it in the next update.

Time to wrote an email to HTC support :)

Or better, spread the word to blogs, tech news, gadget blogs, etc.

However, I am not holding my breath if HTC is "really" willing to fix this. Sorry, I got bad memory / experience with the old WM graphic drivers issue.
[Desire General] irkan:
Lol! everyone is in the pink right now, no use of getting a replacement, and i wouldn't hold my breath for htc to fix it either, just let them change their website colour, this will be a fix, sort of :p

I still wonder if the legend have the same issue with htc.com and Gmail app, anyone can help in confirming that?
[Desire General] MomijiTMO:
Well that's sort of good news. I think I could live with a slightly pinkish screen any way but good to know that it might not be pink [should I go with a Legend]. :)
[Desire General] bubano:
This is too weird for me. I've just canceled my order, and wait for a proper HTC announcement for this issue. :[
[Desire General] irkan:
yeah, even this "gray shade pink" thing not sure its there on the legend, but even on the Desire (and Nexus) it is no where as a serious problem
[Desire General] MomijiTMO:
It's not like anyone does anything on a phone that requires perfect colours. All is well :D
[Desire General] Nipje:
Everybody has this issue :)
[Desire General] onkolog:
irkan

:(:(:(:(:(:(:(:(:(:(:(:(:(:(:(

U were right(((

One more picture which shows HTC Legend with same htc.com
[Desire General] irkan:
hehe, i knw :p .... its not a big issue really, and its not alllll colors (hell, its not all grays) .. its just with some few gray shades :)

if someone wants a Desire and he decided to not get it because of this thing, than that person is severely mistaken

EDIT: .. i just saw the other pic, .. thanx for posting them :D ... i can see that the legend does NOT have this issue, ... so I am pretty sure now that its not a general AMOLED problem, ... its just a problem of AMOLED with PenTile implementation ! ... thank you!
[Desire General] zorbakun:
OK Guys, i'm pretty much sure it's a browser issue on the Desire & Legend. I did an experiment to prove this and i was pretty much spot on, for all of you having problems with the pink tint on HTC website www.HTC.com, do the following:

1- Go to HTC website

2- You will see the pinkish banner, Press and hold on the banner and the phone will ask you to save this picture, choose yes!

3- Now, open this picture with the gallery on the phone or the photo viewer

4- VOLIA, THE BANNER DOESN'T LOOK PINK ANYMORE, IT'S DAMN GREY!!

In conclusion, it's not an AMOLED problem, more off a Browser, Facebook application, & Gmail application, they have something in common to display this pinkish tint. but when you try to see the same picture or banner on the same phone using the photo viewer available, it looks normal GREY!!
[Tilt, TyTN II, MDA Vario III General] dadevil666:
hi, i got my kaiser second hand and i have this problem with the battery when i make a few calls it turns off and says the battery is drained and i can use it for a small amount of time when not in the charger when its fully charged when i plug it out it instantly to 99% and going lower and after i make a few calls it shuts down when i turn it on again it won't turn on becouse the battery's dead :( i'm wondering could it be some sort of soft. problem or is it just the battery also when i turn on the wi-fi for 30~40min and boom battery drained can some one help me with this problem ? :(
[Tilt, TyTN II, MDA Vario III General] denco7:
Time to get a new battery, I am sure the original owner didn't put a new battery in it for you.
[General Questions and Answers] vx6800user:
Hey! I have two problems I am hoping someone can help me with.

1. The digital time used appear in the top right hand corner of my phone but i must have hit something and now there is just a clock symbol and I have to touch it to view the time. I don't know how to fix it to show the time again. I attached a pic of what it looks like now. Its a little blurry though.

2. I cannot play any videos on my phone. I have wmp 10 mobile for pocket pc. I can record video, I cannot play it back though,I cannot view any videos on the internet, and if someone emails me a video I cannot open it. It just gives me a error message that says "Cannot play file".

Thanks in advance for your help.

Jenn
[General Questions and Answers] egzthunder1:
The clock problem is simply a reg entry (use Advanced Config if anything). The other issue may have to do with the codecs not present in WMP 10. Try to use something else such as TCPMP or CorePlayer to play videos.
[General Questions and Answers] vx6800user:
I am not technology inclined :(. Can you possibly give me step by step instructions on how to fix it?
[General Questions and Answers] vx6800user:
I've been all through my phone settings trying to figure this time/clock thing out. I am about to pull my hair out!!! Please help!!!
[G1 Apps and Games] idbl_fanatic:
So I opened Astro File Manager today, and got an alert that says This Beta Program Will Expire In 2 Days. I uninstalled, and reinstalled, and get the same thing.
[G1 Apps and Games] vixsandlee:
It walways used to have a beta expirary date, there is usually a new version (with new date) on the market before it expires, so I would expect a new version within the 2 days.
[G1 Apps and Games] callmecooper:
yeah, there was an update for it in the market, i go that alert earlier when i opened it.
[G1 Apps and Games] mckoy1:
Whats the point of having an exp date? Maybe part of the guidelines with the market?
[HD2 General] Diamantes:
Hello!I am experiencing a problem with the twitter tab: If a new tweet comes it doesn't make a sound to warn me...

is it normal? and so the options in menu settings what are used for?:confused:

maybe I don't know exactly the functioning of the apps..:o

thx all.

:rolleyes::rolleyes:
[HD2 General] Demon_man:
I have mine to refresh every 30 mins, and to notify me for anything but the only time i have heard it go off is when my phone restarts....lol hey ho, i prefer web based anyway
[HD2 General] Diamantes:
me too, but frankly a dedicated application is very convenient... anyway I found a different solution with a good app: moTweets. A lot of features and fingerfriendly... give it a try.

cheers :)
[HD2 General] Demon_man:
mo-tweets is nice, Twikin is nice and cheap, theres quite a few apps about
[Hero, G2 Touch Q&A, Help & Troubleshooting] ronsmitsnl:
I am not certain if this is the right forum, so dont kill me just because you can:)

the company I work for pushes a security profile when you use mobile exchange. Meaning my phone locks after 15 minutes. Now I know there are several programs in the windows mobilie world that stop this behaviour. Is there anything for the android already?

Rgds

Ron
[Hero, G2 Touch Q&A, Help & Troubleshooting] j0bro:
Yes, I wrote LockPicker for this reason :)

Look for it in the Market!