yashsingh1/xdaforums huggingface dataset:
[HD2 General] mazzarin:
Why would you get 3G without using Tmobile, it's been covered 100x :rolleyes: I suppose it's possible that we're a forum of liars but I'd hate that to be our rep!

btw - HSDPA is totally worth it... switch to TMo or suck it up for the Telstra HD2. Casual things like streaming music (grooveshark) or (hq) youtube are incredibly frustrating on Edge, and other things like transfer of large documents, media, etc. are near impossible.

I wrote in one of the other threads that I visited a city which didn't have 850 3G (as far as I could tell) and it was a very different phone exp.

//end off topic

//on topic: Call TMobile, submit your paperwork, wait 3 days.
[HD2 General] NuShrike:
If you didn't get immediate unlock, then T-Mobile is BS'ing!

I've asked for unlock since evening of March 25th. I keep getting the run-around of wait 24-78 hours, NO email confirmation, and wait until they can resubmit after that time. Wtf.

This won't work if I have to travel soon.
[HD2 General] ferraripassion:
Hi

The new code service was launched just 2 days back.

I think you requested the code before that.

The codes for the new phones can be got only from the new database, and we are the only ones who have access to this at the moment.

You can contact me by PM to get your unlock code or catch me on live support.

Regards
[HD2 General] Keith Buckner:
IF I can get back the funds I sent you 4 days ago, I would consider spending more on "this" fix, but as it stand, now, I'll consider the $15 Euros I've already blown as a warning to others.

I've emailed the details of the transaction, as requested, to admin@totalgsm.org. The email came from alpinetek@email.com... awaiting results.

Thanx,

KB
[HD2 General] Paradigm_Shift:
Same here...

I've emailed the details of the transaction, as requested, to admin@totalgsm.org.

My email came from "Sudarshan Ramesh"... also awaiting results.
[HD2 General] Keith Buckner:
I DID receive my refund today. It's a bloody shame that it had to even be requested, but I did receive it, nonetheless.

I would express gratitude, if I could think, of anything, for which to be grateful.
[HD2 General] Titicaca:
You'v got unlock code from TMO ? :eek:
[HD2 General] lchaffinii:
cellunlock.net

Has anyone tried this site to unlock their US HD2? I placed an order two days ago after seeing them on YOUTUBE. They responded to my post at the YOUTUBE site that it could take a couple of days. Nothing yet.
[HD2 General] Keith Buckner:
The "Bait and Switch" tactics, currently being deployed, have caused me to completely lose interest in this endeavor.
[HD2 General] a_ok2me:
Just got my TMO unlock code after 25 hours. Will try to unlock tonight after work.
[HD2 General] sclui56:
Mine came in from TMO this morning after faxing in the proof of purchase (even I paid full price and have other lines with them). It worked except the keyboard kept minimizing when I was entering the string. Using it on AT&T right now since this phone is handing off between 3G & edge like crazy at my house.
[HD2 General] Paradigm_Shift:
:D:D I just got mine from TMO and I got my refund from HTCCODE.com :eek::eek:
[HD2 General] lchaffinii:
TMO Sim Unlock

I also called tonight. At first she said no, then looked up the policy. They she said she was surprise. She said to fax over my proof of full price payment. Then they will process my unlock request. Let's see how fast I can get it!
[HD2 General] vikramdhani:
I thought there used to be a service right here on XDA to get the unlock codes for the HTC phones. wonder what happened to that service
[HD2 General] NuShrike:
Still waiting on mine. T-Mobile still giving me the run-around and no confirmation. I've already filed with the BBB at this point. Let's see who's faster.
[HD2 General] zole2112:
I have used Uniquephones.com (now it's called unlocking.com) twice to unlock 2 HTC G1's. I received the code within 2 minutes each time. I just bought an HD2 and will be using them again to unlock it as soon as it arrives.
[HD2 General] Flame3g:
yeah i went with htccode.com let see what happens
[HD2 General] Flame3g:
nogo with htccode.com....taking a refund
[HD2 General] ferraripassion:
You have not read this post :

http://www.htccode.com/forums/viewtopic.php?f=9&t=1272
[HD2 General] Flame3g:
nope...i wish i would have seen this from the get go.....will try again after this other site...thanks for that info
[HD2 General] mattlieblong:
HTC HD2 Full purchase price unlock nightmare

Paradigm_Shift is right, follow his steps to the letter and you'll be set, unfortunately I only found this post AFTER I chased this goose all over the web and support lines.

All the guidance you get on finding your IMEI mentions the *#06# code you enter in the phone's interface that pulls it out of the system. Well for some reason, not sure if it's just the T-Mobile branded ones or all HD2's, but you get an extra 01 appended to the end of the IMEI. Compare it to the IMEI on the back under the battery. I was suspicious about this when I submitted it, but of course they support tech said use the IMEI given when you enter *#06# (I will never forget this code by the way).

A week later, no answer, I finally get annoyed and call TMO back and "oh, it appears your IMEI was unknown"... Resubmitted now and we'll see how long this takes. To those that bought it off-contract full price at Radio Shack, we've paid for it and then some ($550) and it's about time i get the friggin sim unlock code.

I called HTC, they mentioned they do get requests for the unlock codes, and helped me determine that my IMEI was wrong, so maybe TMO isn't completely full of it when they say they are waiting on the manufacturer.

follow Paradigm_Shift's instructions and you'll be set.

It would be nice if you just got the code with any full price off-contract purchase right off the bat, thats the differentiating factor here, if you didn't subsidize the phone, you should get an unlocked phone to start with, or at least the code to unlock it.
[HD2 General] Keith Buckner:
Why aren't there hundred of posts in this thread with the subject line. "Woooohooo Unlocked HD2" ?

It's been FIVE DAYS since the phone has been released. That should be plenty of time for everyone, who wanted it, to have their HD2 unlocked (even for the guys who fell for the "Bait and Switch" Tactics, currently, being deployed) !
[HD2 General] Flame3g:
i agree i think in reality there are alot of scammers out and about
[HD2 General] Paradigm_Shift:
Woooohooo Unlocked HD2 (#1 of a hundred)

Keith! You should have yours already!!!!

:):)Yea! T-Mobile Sim Unlock Team!:):)
[HD2 General] MonnieRock:
Hello Everyone,

Took 7 days for this process. Got the code via email, followed the directions, unlocked the first try

***Must include a Copy of receipt on facsimile too ***

Thank you,

Monnie
[HD2 General] Flame3g:
thats great man...trying one more site before i give up lol (didn't pay full price)
[HD2 General] eastside770:
i got mines unlocked
[HD2 General] kjones2k1:
Where did you get your unlock code from?
[HD2 General] Keith Buckner:
I don't.

I got so disgusted with the tactics I mentioned in my last post,I. simply, asked for refunds, as promised, when the "gouging" began.

I think I am simply going to buy a T9193, soon. I'm using an AT&T Pure, so I'm OK, for now.
[HD2 General] NuShrike:
T-Mobile is stocked with idiots

I'm coming to a firm conclusion that no matter what T-Mobile's customer service ratings are, they're still stocked with morAns, or something. Not only did they drop #3746796 request into a black-hole never to be heard from again, but they come back with the above rejection notice for the 2nd request (which at least took ONE day).

Anybody with eyes and looked into my account would have seen that I've been active > 60 days, I have more than $10 in the account, AND the refill is a OR not AND condition (rep tried upsell me explaining my refill was more than 30 days ago so I should refill it again to "satisfy" the 2nd clause).

Submitting 3rd request after having to follow up call 7 times so far. Advice for anybody unlocking is to go through a supervisor and have them note explicitly on the Request how exactly you have fulfilled the requirements.

edit:

Also, if you're going through pre-paid CS reps, I'm told they're "less" than normal T-Mobile reps and so would poorly handle these requests. So again, go through a supervisor, Technical Support, or file a BBB complaint to kick the wagon if nothing is happening right after 48 hours.
[HD2 General] Keith Buckner:
I used to enjoy a phrase.. It appears, that, it may, once again, be relevant:

"If you don't hate your Cell Phone Provider, then you, simply, do not use them enough."
[HD2 General] WaveyKat:
i requested my code yesterday just got an email with it today YAYA
[HD2 General] eastside770:
htccode.com
[HD2 General] Keith Buckner:
I WOULD like to try htccode if they would just "drop" the deception.

As of 3:51PM CST on 04/1/2010, their website continues to read:

Unlock any HTC phone locked to any network worldwide instantly!

All phones cost €15 (20% off - normal price €18) to unlock.

The US TMobile HD2 IS an HTC "phone"... TMobile IS a "network"... but they will NOT unlock it for €15!

In MY day, Deceptive, "Bait and Switch" tactics, like this, would result in the proprietors' personal injury.
[HD2 General] lchaffinii:
UNLOCKED!!!!

T-Mobile was nice enough to send me the unlock code for my HD2 phone today. Working great!!!
[HD2 General] ouval10:
hi, is there any possibilities that i can get my Tmobile HD2 unlocked straight away after i purchased it without have to sending any faxes or calling anyone?

i am planning to buy a new Tmobile HD 2 suggested retail full price without any plans or contract, will it be possible that they give me the unlocked code at the same time?

sorry for asking such a question, i am not living in US, but my auntie is visiting USA now, so i want to tell her to buy the HD 2 for me..

please help me guys..

thanks in advance..
[HD2 General] NuShrike:
We are doing what is the only way to unlock.
[HD2 General] a_ok2me:
Sorry, but BBB is a useless organization with no enforcement power. Court is your only choice with a chance of action, but you would have had to waive arbitration within 30 days of activating the contract.

The only other option is to file a complaint to the FTC, FCC or state attorney general office and hope they have enough complaints to do something about it.
[HD2 General] ouval10:
I am so sorry, but does it mean that the only way to unlock is by calling and sending them the fax?
[HD2 General] jacko2:
I am still waiting for the unlock code.:(

Unlock Code: Waiting for FAX

Thank you for taking the time to contact T-Mobile. At this time, we will need a copy of the original sales receipt to be faxed into the SIM Unlock Team showing full retail purchase price was paid for the equipment. The fax number is 813-353-6557. Your request will be placed in pending status for 7 business days to allow time for processing. Please include the following information with the fax.

"	ATTN: SIM Unlock Team

"	Remedy Form#

"	Customer's Full Name

"	Contact number

"	Customer's Email Address (optional)

"	Copy of the original sales receipt showing the Full Retail Purchase

Price of the handset.

Thank You,

Sim Unlock Department

T-Mobile USA, Inc.
[HD2 General] NuShrike:
I've gotten a call-back from their executive office/office of the VP from T-Mobile/Intuit going this route. It's win-win imo, and more options the better.

I agree sometimes still have to go to the state attorney as with Blue Frog Gaming, Inc and their venomous, anti-player posturing.
[HD2 General] omer1112:
Can you just give them any reciept that shows its been paid for in full price? If so does anyone want to give me a copy of theirs? I bought mine used from someone online and now I can't get the code through t-mobile :(
[HD2 General] NuShrike:
unlocked!

Unlocked!

After getting a lot of people involved, my HD2 is finally sim-unlocked. I did not have to fax in anything because I purchased it in a T-Mobile official store, so I assume they have it on record with my pre-paid account.
[HD2 General] ouval10:
does it mean that if i buy the phone from the official T-mobile store then i dont have to fax anything?
[HD2 General] vikrantrai01:
Finally unlocked HTC HD2 T mobile US

Guys,

I finally got it unlocked for merely 20$. I ordered my code from Cellunlock.net and used a 50% off coupon. Though, it took 4 days to get it and I was curiously waiting but it did pay in the end. I am ATT now and happy to use my phone.

Vikrant:)
[HD2 General] Flame3g:
thats good news
[HD2 General] kjones2k1:
There is a guy on here ferraripassion, he does unlock codes for the tmo Hd2. You just have to PM him. A few others, including myself, have had success with his service. I received my code in about a day and a half.

Here is the link to the thread:

http://xdaforums.com/showthread.php?t=652512&page=8
[HD2 General] zhiheng:
Thanks for sharing, that's a cheap price.
[HD2 General] javydawg:
I was able to get my T-Mobile US HTC HD2 unlocked with htc-unlocker.org and for a lower price than other sites i found.

$29.99

Took them about 3 days but i just recieved the email with the unlock code and it worked.

=]]

Currently on At&t.
[HD2 General] a_ok2me:
I would think Yes and No...I got mine from a t-mobile store and I had to fax it. Yes, because that particular rep submits the request anyway.
[HD2 General] Flame3g:
yeap just got my code...thanks htc-unlocker.org they did great(2day turn around)...now i need to get the wifes HD2 unlocked going to try htccode again.....
[HD2 General] Tester30:
What I'm going to do with the unlock.... since they blindly lied to me at the T-mo store when I asked them if the device was unlocked.... Monday I'll barge in and make them all real uncomfortable in front of the other customers..... I wanna see the reaction!!!

Will post back then!! LOL
[HD2 General] cyninger:
To those who have their phones unlocked and back on the AT&T network, are you only able to access the Edge service or can you connect to 3G?
[HD2 General] a_ok2me:
Only Edge. I just sold my phone.
[HD2 General] cyninger:
That's what I figured and read on the forum but I wanted to ask someone who's actually gone through the unlock process...

Thanks for the reply.
[HD2 General] nabiladeeb:
I called TMo yesterday asking for an unlock code, they asked me to fax in the receipt showing full price. did that last night and got this email today:

________________________________________________________________

T-Mobile Sim Unlock Request

Sim Unlock Reference: ********

IMEI: ***************

Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.

NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.

Thank You,

Sim Unlock Department

T-Mobile USA, Inc.

_________________________________________________________________

Anyone else in this position? How long may it take them to give me the code?
[HD2 General] a_ok2me:
You should get an email with the code Tuesday morning.
[HD2 General] iseedeadpeople:
i just got my unlock code from tmobile usa, I didn't received any email at all (requested on 3-25), so today 4-3 I had to initiate live chat and was told that my unlock code had been available since 3-27, gave them my phone # and email, and now my phone is unlocked!
[HD2 General] Keith Buckner:
Ripped off by http://www.htcunlocking.com ?!

I spent $20 USD with http://www.htcunlocking.com.

I've gotten NO response from them, in spite of several attempts to query them about my code. It's been two days.

Let my mistake serve as a warning to others.
[HD2 General] Keith Buckner:
Reveived this today:

So, obviously. it's still a waste of time
[HD2 General] radzi:
does anybody who called tmobile usa to get their codes have their email? from this Sim Unlock Department T-Mobile USA, I'm not in usa now, I'd like to try that way, other ways are taking so long and no answers... please.
[HD2 General] NuShrike:
They don't have an email they respond to. Otherwise, it would've been abused a lot already with the slow/bad response so far.
[HD2 General] Reignzone:
A friend of mine, and fellow XDA member, "Heartbreak" received his unlocking code for the T-Mobile USA HD2 this afternoon from, www.htc-unlocker.org - and he's an AT&T customer.

Now, he's confirmed everything works just fine with the AT&T network, and the code only took 24 hours to be sent via e-mail. After his purchase, he was sent order confirmation within 5 minutes of placing the order.

I would strongly recommend this website for anyone else who is attempting to unlock the HD2.
[HD2 General] john_95051:
I got mine from TMobile. My first fax was last Saturday and I did one more time yesterday. Got email this noon time. code works great.

I am on ATT network now, ATT CVS said I will not get 3g speed in their network. I got 85k/sec now. its edge I believe. Looks like I have to switch to Tmobile. :o
[HD2 General] Keith Buckner:
Well,

I've tried several, so called, "unlocking services". All of my experiences have been, incredibly, similar to this one:

http://xdaforums.com/showthread.php?t=657751

I no longer expect results, anymore. I'm just curious to see how much FAIL they are willing to endure. The pre-FAIL posing is amusing, at least.

Since I found out about the HD3, I can't think of anything else, anyway.
[HD2 General] Aprilialac:
I called TMO gave them my imei # and email got the code in less than 24 hours.
[HD2 General] Reignzone:
That's pretty impressive that it seems most of you have obtained unlocking codes from T-Mobile... because my friend wasn't able to get transferred to a representative who knew anything about providing them. And most of the representatives he spoke with suggested that they "simply couldn't" offer him an unlocking code for the HD2 to be used with AT&T.
[HD2 General] Titicaca:
Who can share a detailed guideline for obtaining your unlock code from TMO ?

;)
[HD2 General] MissAmerica:
Took 10 days to receive unlock code.

From: T-Mobile Notification

Date: Sat, Apr 3, 2010 at 13:23

Subject: T-Mobile Sim Unlock Notification

To:

T-Mobile Sim Unlock Request

Sim Unlock Reference:

IMEI:

Unlock Code:

Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.

1. Insert the foreign SIM card

2. Power on the device and the display should read "Please input unlock code"

3. Enter the unlock code and the device should display "Phone is unlocked."

4. Allow the phone to scan the network (or manually click on the antenna icon to do this)

It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.

Thank You,

Sim Unlock Department

T-Mobile USA, Inc.
[HD2 General] nabiladeeb:
Got it in 5 days !!!

This is my time line for the unlock code:

Apr 2, 2010 - Requested Unlock code

Apr 2, 2010 - Sent fax of receipt showing full retail price.

Apr 3, 2010 - Got email saying "Pending- For fax"

Apr 3, 2010 - Got email saying " Request forwarded to manufacturer"

Apr 7, 2010 - Contacted customer service again, and request forwarded to a supervisor.

Apr 7, 2010 - Unlock Code RECEIVED by email !!!!
[HD2 General] NuShrike:
o call T-Mobile, get into technical support

o ask for subsidy unlock code

o wait 24 hours for email response

o if no response, call back, ask for Supervisor

o talk to Supervisor for subsidy unlock

o wait 24 hours for email response

o if still no response, escalate through Supervisor or file 3rd party complaint

If any rep tells you that you have to wait 24-78 hours, and another rep gives you same line next day, take their names and id, because they're talking from a script.
[HD2 General] alsalahi:
htc hd2 t-mobile usa unlocking code

i called t-mobile usa 2 days ago and requested unlocking code for my htc hd2 because i might go to middle east for visit..and there was no problem at all. so i got the code today by email.....my question is: is there any good benfit of getting it unloced when i come back to usa? one more thing, i paid full price for my htc hd2 and without no contract..you can see my unboxing video on youtube just go youtube and search for my nick there Alsalahi1971 (sorry i couldnt paste link here to that video).
[HD2 General] xeebot:
What?:confused:

Once you unlock the phone it's permanent. There is no down side to having an unlocked phone, so just unlock it now and be done with it.
[HD2 General] paolodoctolero:
Hey Guys,

Does it need to be non-contract so that you can ask TMO US for unlock code from TMO? What if your in 2 year contract can you ask for unlock code from TMO?
[HD2 General] Heartbreak:
The proper way to do it.

I purchased the T-MoUs HTC HD2, through T-Mobile/RecycleRebates, trade in deal with the iPhone. I traded in my iPhone 3GS, and received around $400. I then had to find an unlock code, but since I was new to unlocking phones, and wasn't quite sure where to go. I found this website (http://www.cellunlock.net/), and I paid $40 for the HD2 unlock code, I received the unlock code the next morning. I was on the phone for about 5 hours with T-Mobile, trying to get an unlock code, and it seems as if the people at T-Mobile are clueless. I can assure you this site works, for more confirmation look up "cell unlock.net" on YouTube.
[HD2 General] santroph:
Hi I have just made a request with

http://www.fastunlocker.net/

They have a very good support in Skype. I was chatting with the guy, he have taken care of all my doubts, and I just made the order.

The price is a good one for what I am seeing and searching on ebay, so i'll let you know how things went when they are over.

Greetings, Santroph.

UPDATE: Hi I have just received my code, so, 1 to 5 business days as they told me, it was one, and I must tell you it works, and I have made a video of it for you, I'll upload it latter and paste the link here.

I can recomend them to anyone that want to have their TMOUS HD2 unlocked.

Greetings
[HD2 General] cookiesowns:
From what I heard when speaking to the CSS rep, I assume you don't need to have the non-contract version. I have a 2 year family plan contract, and they said after 14 days ( because of the return policy ) you should be able to request a unlock code, and the turn-around time is around 2-4 or 1-2 ( I forgot, but i also mentioned to them I was going overseas in 3 weeks. )

PS: Bought 2 HD2s from a retailer.
[HD2 General] ChitownWingMan:
It took about a week and a half for T-Mobile to notify HTC and for HTC to notify T-Mobile and T-Mobile to let me know what the unlock code was.

But now I have an unlocked HD2.