yashsingh1/xdaforums huggingface dataset:
[Desire General] Mark One:
I think this might be a problem! I'm coming from HD and have no amoled device for comparison but I certainly wouldn't be happy with it.

I've certainly seen no mention of this in reviews and haven't noticed it in review pics - but then again haven't been looking for it.
[Desire General] irkan:
wow dude :eek: :confused: never thought i would say this, but the screen of the motorola seems much better than the legend even though they say AMOLED is much better :eek:

if this issue is with AMOLED in general, than am seriously having second thoughts on the desire

thanx for the pics dude!!! very informative
[Desire General] Mark One:
Perhaps it's "ladies first" on the initial batch and the blue tinged "boys" version will follow ;) I know, I know - I'm sorry guys ...
[Desire General] Imperium:
although it seems there is some randomness in the devices.. some devices have it, some don't?

As you can see with the following pictures:
[Desire General] cez10:
I think when i get mine ill set everything to white to check it out :O
[Desire General] kirilliz:
that doen´t look good. I mean, it seems that there are some displays on the desire that have this pink hue and others that don´t have it.

I found this on another foprum, a test picture. it should be all greyscale colour on the device, if you see some pinksh tones in there than something is not right!

Shot at 2010-03-31
[Desire General] irkan:
Lol, yeah that makes two of us, still worried though, glad to see that it is not a general AMOLED display issue nevertheless
[Desire General] khyasad:
Thanks for sending that on. I am now feeling that perhaps:

(a) HTC have sent out devices (both Desires and Legends) in the first batch with faulty AMOLED screens as mentioned above ... OR

(b) This is how AMOLED screens generally are ...

Called T-Mobile UK and they said they will organise a replacement. Will let you know how I get on.

But until then, urge fellow xda-ers to post here to keep a record of observations on their respective HTC Desire units ... I'm keeping my fingers crossed for you guys that this isn't an issue ...
[Desire General] irkan:
as Imperium posted, ... the AMOLED screen looks fine, ... so my strong assumption tells me that it is NOT a general AMOLED issue, but rather some fault devices (hardware/software who knows)... that is a good thing, ... cuz it means anyone who got it faulty can replace it and have a pure white color :)
[Desire General] khyasad:
Yep, agree. I was writing my post when Imperium was so didn't see it until afterwards :o

Hoping my replacement unit will be fine.
[Desire General] cez10:
yeah it has to be faulty devices, as khyasad said probably the first batch was just faulty, though i dont understand how did they test it and not recognize the problem? or perhaps they didnt care?

well anyway I'm going to go to t-mob store and cpw in about an hour and see what they got.
[Desire General] irkan:
dont think they check EVERY phone's display, .. the way i understand it they check samples from batches, and if they are good than thats it.

if you went there and saw an unlocked version write down its version number and post it here :D
[Desire General] khyasad:
Just viewed the greyscale test shot above on my HTC Desire and definitely can see a subtle pink hue at various brightness levels :(

Unsurprisingly, T-Mobile UK have advised that they don't have any in stock at the moment but will honour a replacement. (Their usual promise only lasts seven days from receipt of phone, so don't delay in logging your support call if you need to get a replacement).
[Desire General] khyasad:
Nice one. Look forward to hearing from you on what you find.
[Desire General] cez10:
will do mate, however had a quick look into 1of 2 cpws in plymouth yesterday and they didnt have anything even in the coming soon section, but its a little store so maybe thats why, ill have a look to the main one soon :)
[Desire General] Karolis:
If I open that picture in full screen, it lights up like a rainbow!

However, if I zoom-in to original size, it's proper grey.

WTF?

Will post some pictures later tonight.

Is this testing method valid?
[Desire General] LecterMe:
I have the problem with my Legend. Here is my Magic and Legend side by side.
[Desire General] kirilliz:
i think its just good for testing because its got only black and white in it. so if you see colours than that´s strange becuase there are none in the original..
[Desire General] irkan:
check this

http://www.metalev.org/2010/03/generating-false-color-images-on-nexus.html

and there is a color rendering thingy happening with ALL AMOLED displays (well, not all but the ones that exist right now which use a specific implementation 'pentile matrix'). those kind of displays seem to generate colors, and ALL AMOLED displays (atleast all HTC's) have this thing.

BUT, i think this is entirely different thing than your problem!!

the legend looks much better compared to the other (in the first pic)
[Desire General] kirilliz:
yes, irkan is right. i just found this lengthy article on ars tecnica which describe a different thing about the amoled screen. haven´t read it completely, but it´s seems that it is normal to see colors in the picture if you zoom out but no colors if you have less than 100% zoom level..

heres the link to the article:

http://arstechnica.com/gadgets/news/2010/03/secrets-of-the-nexus-ones-screen-science-color-and-hacks.ars/3

edit:

it´s the same guy/article in both links ;P
[Desire General] Karolis:
Good to know it's "normal". I almost sh*t my pants here =]

This is exactly what I get (taken from ars technica article):
[Desire General] scotch whisky:
I don't have the pinkish tint on my T-mobile version of the phone. The black and white photo of the guy standing in the middle of the road certainly doesn't have the pinkish tinge. In fact comparing it to a Nokia phone the whites on the the Desire look ever so slightly blue.

Turning the brightness down to it's lowest setting and shutting myself in a cupboard (the wife thinks I have gone mad!) I might be able to convince myself that there is a slight pinkish tinge but can't be sure. I don't see anything like the pictures posted in this thread.

I have in fact flashed my Desire with the generic ROM. I don't know if this makes any difference as, at the moment, there is no going back.

In short I have no issues with the colour fidelity.
[Desire General] Arthur Hucksake:
I sometimes notice the screen go a slight pink hue when scrolling down white page websites, and my Gmail inbox tabs are actually slightly pink it seems.

But...... in the Gmail app, the bar at the top is proper grey, the screen elsewhere is perfectly white.

I don't think its an issue in all honesty.
[Desire General] irkan:
more prove that the pinki-ness issue is one or two device's faults, not an entire batch .. which is very good, hope the OP gets a replacement and report back to confirm
[Desire General] cez10:
ok, went to cpw and they had desire which comparing to hd2 looks tiny :eek: and im so in love with it lol, but the woman in the shop seemed like at 4:45 she was already thinking about going home and was so unhelpful so when she told me some prices for it i simply smiled and left.

pretty much same offers as on mobiles.co.uk were by 50% more expensive :rolleyes: and when i said about matchin their offer she was like ummm not sure no. lol

seems like i wont be getting one from their store.

went to vodafone shop the guys didnt even had any info about desire apart from knowings its out next month lol

a nice lady in t-mobile said they will have it in about 1-2weeks because their store is quite small.

meh :rolleyes:
[Desire General] Arthur Hucksake:
I dunno, my Gmail pretty much looks the same as his. Mines from the very first batch to be sent by T-Mobile on the Saturday.
[Desire General] irkan:
we will have to wait for the unlocked version to confirm, i really think that many of the T-Mobile devices have some issues with their ROMs, hoping that the unlocked versions wont have those kind of problems (other than the pinkish issue)
[Desire General] Cr4zyB4st4rd:
My gmail seems to have a slight tint. However looking at gradients, black through white, there doesn't seem to be a tint.

Ill happily grab some pics of gradients, greys, gmail if people want.

I've not really looked close enough at anything yet. Only just got my 3g working. Tmobile first batch btw, arrived monday.
[Desire General] irkan:
would be great if you could post some pics where Black/Gray/White is involved.

lets get to the bottom of this :)
[Desire General] Cr4zyB4st4rd:
Ok so here is what i've got.

First off, the images used.

Gradient from lagom LCD test: h**p://lagom.nl/lcd-test/gradient.php

Shown in browser, zoomed to fit screen.

My own grey blocks, with several different levels of grey: h**p://cr4zyb4st4rd.youtea.de/grey_block.png

Shown in browser.

And the Gmail app on the phone.

Screen brightness @ 50%

Pics taken with my Pentax K-x, which in the full sized images you may notice some red/green on left/right side of certain things, because the only editing done to these, is making sure the white balance was correct so they look as close as i can get them to my phone in reality.

Resized ones:

h**p://img8.imageshack.us/g/desire1small.jpg/

100% crops:

h**p://img52.imageshack.us/g/desire1large.jpg/

Can't post links properly, yet, but there they are.

A few of them you can see the odd bit of a finger print/oil residue.

The AMOLED screen itself, looks much crisper, and doesn't have the dithering/banding effect that comes across in the shots.
[Desire General] XDAgeek:
The pink tinge is a fault imo. I have two Desires, one give no tint and importantly solid blacks. The other is tinted pink and doesn't achieve full black, instead giving a deep murky pink.

Amoled should give super contrast. The eye detects contrast based on the blackest part of the image, so when your black is dark pink, the whole image suffers. Likewise the eye detects colour based on the whites part of the image, so with a pink 'white', colours are not as vibrant as they should be.

If I had bought a cheapo phone, I might put up with this, but one of my decision factors was the promise of the image quality which Amoled provides. I tried to convince myself earlier today that I could live with it, bug u can't and tmob are replacing it when they get more stock.
[Desire General] Arthur Hucksake:
Well, the thing is .....on mine the blacks are absolutely solid. It's only the tabs in Gmail that have that pinky tinge. In the very same app there is pure white, and in all other aspects on the phone I get solid blacks, greys without pink etc.

Im starting to think its software related, otherwise the pink would be more common on the handset.
[Desire General] Ghisy:
Mine's coming on April 8th.

I will try to post screen caps and, hopefully, my display colors will be fine!
[Desire General] cez10:
is it just me or the gradient pic on ur phone looks very good but mail is pinkish ?
[Desire General] brummiesteven:
Same with me, mail is pinkish, grey pictures in this topic are grey.
[Desire General] Cr4zyB4st4rd:
Yeah, i can only figure it's how the program actually has it set.

Maybe ill find a way to screenshot the phone and put them onto the PC then i can see.
[Desire General] cez10:
oh ok, dont know why they made it in that way so the mail client is pinkish :S
[Desire General] nub0r:
Could be a bug in the UI (dont know if its an xml in this case?)

Im hoping mine also doesnt have this pinkish display :\
[Desire General] Coatezy:
I just got mine and also have the pink tint... Does anyone else have it when they load the htc home page? There is a big carousel and that is pink for me. (unlocked from carphone)

edit.. The "pinkyness" is visible on anything light grey. Including while browsing, facebook etc etc. I think htc likes adding a touch of pink.. **HD2 camera.**
[Desire General] Makan0923:
Does this problem happen everywhere? even during watching movies , reviewing pic and daily working or just using some apps?
[Desire General] Coatezy:
I seem to be seeing anywhere there is gray. Normally light gray.
[Desire General] Lukehluke:
When I turn mine to the lowest setting (display) it turns whites pink but when I turn the brightness up, it turns white.

Is it faulty or is that normal?
[Desire General] cez10:
check the images posted above how does your screen perform
[Desire General] Cr4zyB4st4rd:
Well, installed the android SDK, took a screenshot.

And here it is h**p://img410.imageshack.us/img410/8070/itispink.jpg

The read e-mails are a VERY light pink colour, hell if anything it's supposed to be grey. The screen could be slightly over-exaggerating the colour because of how the subpixels in this AMOLED screen are laid out.
[Desire General] Lukehluke:
On the lowest brightness... its pinky (on the grey lined image).
[Desire General] Coatezy:
So I'm guessing your findings indicate its software!? :) Which can only be a good thing I guess.
[Desire General] cez10:
hopefully its just a matter of software and hopefully there will be a fix for this quite soon
[Desire General] khyasad:
This has been a healthy debate and want to thank everyone contributing to this post of mine so far ...

I'd like to add something reflecting a couple of the posts ...

Could this pinkish hue be the result of T-Mobile branding? I would love to hear from anyone with a 'pure' HTC Desire with no operator branding and see if there is any pinkish tint.

Additionally, would love to hear from our Android experts if they could find some time to delve into the 'registry' or whatever the correct term is to see if we could fix this, if it's proven to be a software issue.

I ask this second, humble favour because I just noticed in GMail, the read messages had a pinkish tinted background, but the very top of the screen which is the title that that has the email address had a grey background, leaving me to be believe this is the result of T-Mobile branding and can be altered in the software ...

Over to you guys ...
[Desire General] Coatezy:
I have a non tmobile branded version unlocked and also have this issue. :(
[Desire General] cez10:
where did you get it from?

since according to http://www.desirehtc.com/ the phone officially isnt out yet, i reckon all the phones are from the same batch and unlocked phones are simply unlocked/unbranded t-mobile and other providers versions, but i hope im wrong cuz my desire is on the way soon :o
[Desire General] Coatezy:
Carphone warehouse sim free. Came with orange pay as you go sim. No tmob branding anywhere. Box has the normal HTC white sticker with HTC desire a8181 on it.
[Desire General] cez10:
yeah but what i meant was that originally just before htc send them out they could have been locked to t-mobile as they were the first ones to sell phones, then the batch could have been divided into 2 parts - unlocked t-mobile versions for CPW/mobiles.co.uk etc and simlocked t-mobile phones for tmobile

but at the end of the day they all could be from the same batch just some is locked some isnt i really do hope im wrong
[Desire General] Coatezy:
I hope so to. Of course the tmob version isn't just sim locked. It also has tmob boot screen and web n walk icon for browser etc which the cfw versions don't.
[Desire General] cez10:
yes but the unlocked phones might have earlier roms which then went to t-mob to add their own stuff
[Desire General] Coatezy:
Very true.. Well I hope Rom updates will resolve the issue either way. Would hate to return now I have mine setup as I like it. But I can't see me being able to live with this if its a hardware fault. :(
[Desire General] Arthur Hucksake:
Ok, now I see this as a problem.

The HTC website looks like a Boy George poster.

I seriously hope this isn't a hardware fault.

Any other T-Mobile users think I could exchange the handset in a shop rather than have a courier pick up? (I got it over the phone though!)
[Desire General] khyasad:
I asked T-Mobile when I called them yesterday to advise them of this faulty screen / pink tint issue and they confirmed that I couldn't go into a shop to swap it out since I purchased this Desire over the phone. When they get stock back in they will swap the phone via a courier.

So. Everyone. When and how is the best way to report this up to T-Mobile/HTC? Just need to know in advance so that I can contact them in the appropriate manner if it comes to that ... Online petition ... Support call ... ??
[Desire General] irkan:
Maybe this will help :P

http://xdaforums.com/showthread.php?t=656128
[Desire General] Coatezy:
Lol you see the same as me then! :( Couldn't believe it when I first loaded up the browser. Has anyone logged this with HTC yet to see what their take on this is?! I think I will be ringing carphone tonight. :(
[Desire General] oawalker:
I get the same issue on my unlocked desire from carphonewarehoue, but i get the pink in google mail and in the android facebook app i am wondering if it's just in the andriod apps that have this problem.

and should i go and replace the phone?
[Desire General] Coatezy:
I'm currently thinking the same about returning to cpw. Do you get it on the HTC.com website?
[Desire General] oawalker:
yea just checked it and i do
[Desire General] Coatezy:
I have just contacted htc. We did a factory reset and checked a few other things. They said it shouldnt be like this and have asked if I can return the handset and given me a reference number.
[Desire General] Desirable:
Mmh, quiet worried about this. I ordered mine 3 days ago.

Somebody knows howmany desire's have this?

I mean has every desire have this problem or is it just like 1%?
[Desire General] cez10:
not all the phones have it but seems like quite a lot as most of them are probably from the same batch
[Desire General] Lukehluke:
So whats everyone doing?

Do you phone T-Mobile Tech support for an exchange?
[Desire General] setspeed:
I'd be interested to know what everyone is doing as well.

I have the pink tint on read mails in GMail app, as well as pink where there should be grey on websites (HTC.com, slashdot.org).

Is there anyone who DOESN'T have this problem?

What are TMobile saying when people ring to return, do you keep hold of the handset until the new one is sent out?
[Desire General] Hans12.:
hey everybody,

first of all sorry for my english, i'm from belgium.

but i wanna help you guys out.

i ordered my HTC desire from a webshop here in belgium, and yesterday i send them an email with the problem with teh pinkish amoleds.

with the question of HTC replace the phone or something, and this is my answer.

-----------------------------

Bij de lancering van de HTC HD2 was er ook sprake van dezelfde kinderziekte,maar daar heeft HTC op zeer korte termijn een patch voor ontwikkeld die gratis kon worden gedownload op de HTC-website.Met behulp van de patch werd het probleem onmiddellijk verholpen.

-----------------------------

let me translate that for you guys, who dont believe i can upload a printscreen of there email of you guys want.

translation:

With the release of the HTC HD2 there where same "diseases" that create a pinkisch screen.

But HTC has the problem solved in a very short time. they released a patch that could be downloaded for free and offcourse be installed. With this patch all problems where solved.

i hope it helped you guys out.

it did for me.
[Desire General] cez10:
thanks but wheres the link to the patch ? :D
[Desire General] Desirable:
The patch he speeks of, handles bout the HD2, so there is no patch atm for the desire :)

Sorry for my bad English aswell, dutch too :D
[Desire General] Hans12.:
they mean if its really a problom HTC will release a patch very soon, so patience, thats all i know about it. so sorry i cant answer more questions
[Desire General] cez10:
oh right thanks :) thought he meant they already released a patch for android

and ur english is very good btw ;) probably better than mine :D

can anybody post some screens of hd2 with this problem? so we can see if it actually is the same issue or maybe for hd2 its the pink camera problem?
[Desire General] hrcro:
Hd2 has tft lcd, and it does not have pinkish effect on screen. Pink problem with hd2 is with its camera. It produces pink spot. It is not the same problem.

Only connection point with this two problens is pinky colour :D
[Desire General] irkan:
i think the problem with the HD2 was was only the camera, not the screen! i assume that the customer service guy got confused
[Desire General] Hans12.:
i'll send them an email back lol, lets see what they have to say about it
[Desire General] Arthur Hucksake:
T-Mobile said they would swap the handset but have none in stock. I offered to wait a couple of weeks for a software fix, they said they would honour the swap after that time if no good. Annoyed because I paid 25 euros to have it unlocked a few days ago.
[Desire General] Coatezy:
I returned mine to cfw for a full refund after ringing htc and they advised to return the device. They said it should not be like that. I checked the phone in the store and although it didn't have a sim nor connected to wifi so couldn't really check for the problem in gmail app or browser the screen looked a lot better. With mine with the brightness turned down, the whole screen had a purple/pink hue. The one in store didn't. Unfortunately carphone had no more left in stock in store. I'm going to wait until these bugs are resolved then buy again. So back to my HD2 for now again. :( God since having the Desire I now really dislike the HD2. At least now I have had one for a day my cravings for the phone isn't so bad now! :P I am starting to miss it though.. :(
[Desire General] Lukehluke:
Hi,

I talked to the support people on the t-mobile uk twitter and they said they have told the handset team about it.

Will they do anything... Do you think?

Also my username isn't my real name but I have my real name in my profile.

Will they know this and phone me or shall I phone them?
[Desire General] tmobile worker:
have they???? i was only aware of it when i got talking to a customer today who rang in regarding this issue and he adv me to have a mooch about on this site as it was becoming a well known issue... was it you who i spoke to arthur???? :D soooooooo any idea whats causing it???
[Desire General] Specialist79:
Did anybody, who experienced the pink tint on his Desire, already apply HTC's OTA update? Did it change the color temperature?
[Desire General] Arthur Hucksake:
Hey there, it was probably me. lol :)

Nobody seems to know what's causing it by looks of things, but then HTC have released a firmware update for the sim-free handsets. Be cool to see if that fixes the prob.

I got everything crossed in hope its a software prob.
[Desire General] Cronnie:
Nope, updated yesterday evening and I still get the pink tint.
[Desire General] dr1337:
Hi all,

Just discovered this massive thread while doing a search for any users with the dreaded pink AMOLED issue. Whilst I don't have a HTC Desire, I recently returned my Nexus One for an exchange with HTC and the replacement Nexus One has an overly pink AMOLED.

I've contacted Google support and they have acknowledged that this is a hardware issue and that they've heard several complaints about this. Suffice to say, this a hardware fault and not a software issue. Assuming that the Nexus One and Desire use the same screen, your AMOLED screen should not be pink!
[Desire General] veeco:
That's weird because I have this issue with my at&t nexus one (slightly pink hue) and I called HTC support. They informed me that they are aware of the issue and it should be resolved in the next update.
[Desire General] swilza:
It would seem as if there are in fact two different problems here...

1. If you're experiencing a pinkish tint only in the gmail app and nowhere else - this would be a software issue which would be resolved in a firmware/software update.

2. If you're experiencing a pinkish tint wherever there's supposed to be gray colour, e.g. the HTC website, other apps, etc. then you have a faulty screen and should have your handset exchanged as this is a hardware issue.

Hope this helps to shed light on what you're all experiencing :)