yashsingh1/xdaforums huggingface dataset:
[Nexus One General] JanetPanic:
Then you should have returned it prior to rooting. And volume hacks are standard on some ROMS. Regardless it does not matter if it is the cause; the point is that it is a reasonable argument that rooting could have been the cause.
[Nexus One General] lazaro17:
oh yes I agree but I was just clarifying my issue incase anyone ever came across something similar.
[Nexus One General] crazy talk:
you know what's even more awesome?

the screen i paid 55 dollars to have the dust issue fixed on has dust under it again in only 2 days.

AWESOME!
[Nexus One General] ram130:
wow ain't that a *****...:rolleyes:
[Nexus One General] Hitorii:
Quick question. Considering you did pay good money to just remove dust from under the screen, then that particular repair should be under a certain warranty for set number of days. Yeah?
[Nexus One General] lazaro17:
Yes I assume if you paid for that service and the dust is back so quickly they are liable for fixing that for you.

I'm about to give them a call to see if they have a quote yet for my dead pixel. If it's anywhere near the original $196 full MB replacement quote I might just go with that and get back under warranty :mad:

Actually can any of you tell me if a motherboard replacement will fix a dead pixel? The rep on the phone is just saying "i think so". He put me on hold and wasn't able to answer my question. Says he had to escalate the ticket and within 3 days I'll get a call back finding out the price quote for a dead pixel and whether the motherboard replacement will fix a dead pixel. Officially been a week without my phone and no one over at HTC has been able to answer any questions but they have extensive training on escalating tickets.
[Nexus One General] Hitorii:
Unfortunately a new MB will not solve your dead pixel problem. That itself lies in the AMOLED screen. I would assume however if they can replace the motherboard, then you are able to have warranty repairs again.
[Nexus One General] deekjx:
I don't have Nexus One. There are Consumer Protection Laws put in place at both the Federal (by the FTC) and State levels. Depending on the complaint and location, violating the EULA doesn't nullify the manufactures obligation to provide a working product when the fault is due to their negligence. In a single complaint you wouldn't have much leverage, but when an issue is shown to be systemic such as dust under the screen a significant portion of the units manufactured, you would have a stronger case.

Using the protection/insurance provided with a credit card, you may be able to get your unit fixed through them.
[Nexus One General] lazaro17:
Thank you.

It just sucks that 3 times they've gotten back to me from a ticket escalation with $196 for motherboard when I sent it in for a dead pixel. Meaning if I would've been an non-informed consumer I would have paid $196 for a MB replacement to then have my phone sent back to me with a locked bootloader and still a dead pixel.

I could go that route and get warranty back on my device but I'm having a hard time getting their acknowledgment on the dead pixel issue. I'm really hoping I don't have to go through this whole lenghty process just to end up doing a swap under warranty if I get back on it.

I asked to speak to a supervisor today and was told no one was available and to call back tomorrow. I just filed a complaint today with Better Business Bureau against HTC America, Inc.
[Nexus One General] crazy talk:
i believe so. it's being sent to their escalation department. i want a replacement phone. making the argument the hardware itself is faulty and cannot be repaired.
[Nexus One General] uansari1:
You might be right, but how would you define a systemic problem? If HTC were able to show that the problem occurs in only 0.1% of phones, for example... that wouldn't be systemic. Either way, I don't think that the Consumer Protection Laws would cover when the warranty is voided by the consumer... only if the warranty was voided by the manufacturer without reason, or if it lapsed. I'd have to look into this more to be sure, but I'm not planning on rooting my phone since I'm very happy with it the way it is.
[Nexus One General] keet:
I had a similar problem. My telephone was rooted, so I wasn't surprised when they told me that they would charge me $55 to have it fixed. However, I still had it escalated, and it turned out that they reason for the charge was that my Nexus One was physically damaged, which it wasn't when I sent it.

One of their managers examined it, found no physical damage, and said that they would fix it for free. They sent it back to me, but unfixed -- a dead pixel and some anomalies. I sent it back saying that they hadn't fixed it, and they again wanted $55 to fix it. I had it escalated because they said that they would fix it for free the first time. This time, someone wanted me to pay because it was rooted, but because they had already said that they would fix it for free, and possible because I complained to the Better Business Bureau, they finally decided to fix it without a payment.

I know what the law says in the U.S.A. (but not in all places), but frankly, I wouldn't feel honest making someone pay money to fix something for a physical defect even that person broke an agreement involving software modification, unless I could clearly prove that the modification of software somehow caused the physical problem. If they could prove that rooting a telephone were likely to cause dead pixels or dust under the screen, then fine, I'd pay and consider myself at fault.
[Nexus One General] lazaro17:
wow that sounds like a hell of a process you went through there.

did the BBB help out any...is that complaint resolved with them yet?

I just opened my complaint with BBB today.
[Nexus One General] lazaro17:
So called again today and was still getting the $196 quote for motherboard replacement. No one wants to acknowledge the dead pixel...the rep on the phone told me the ticket just got escalated today. This must be like escalation number 5 with no answer. Also my 3rd time asking to speak to a supervisor and miraculously they are always in a meeting.

The good news is Better Business Bureau already emailed HTC my complaint so we will see what happens.

Worst part about this is that they have my phone through this whole mess.
[Nexus One General] ram130:
and not even a "sorry for the inconvenience" ..hope you know you should be able to get a borrow phone from T-Mobile by calling them. I'm shock they didn't mention it to you like they did for me.
[Nexus One General] lazaro17:
Oh wow had no idea, I will give tmobile a ring tomorrow. I really hope the followup to the Nexus One will be sold in stores. As much crap as tmobile gets over their 3g coverage, their customer support is impeccable. HTC should take a few notes from tmobiles customer support. ;)
[Nexus One General] ram130:
Yep they are great. All they need is the coverage to back it up. I'm curious why its taken them so long to expand?
[Nexus One General] dextroz:
Post your batch number for the device here so that others can check if they have one with a possible defect as well.
[Nexus One General] lazaro17:
Is the batch number on the nexus one box?

I called HTC again today and still my dead pixel repair quote wasn't ready. The rep today wasn't very friendly. I asked to speak to a supervisor twice and although he said there was one around he never let me speak to one.

The rep told me because my device is hacked my warranty is voided and it makes repairs more complicated. The funny thing is I didn't mention anything about warranty and I've been at the point since friday that I just want to pay for repair to get my phone back. When I told him I need my dead pixel fixed not a new mainboard he told me HTC rarely does partial repairs, especially on hacked devices lol. Finally I was told that the repairs team is going to try my phone with a new mainboard to see if it fixes my dead pixel then decide on the screen replacement. He said something along the lines of "I can tell you right now a screen replacement is $115" and when I told him "thats the information I've been waiting for all week! can we make this official so I can pay and get my phone back?" he just hesitated and said "we have to wait on the quote from the repairs team." :confused:

I'm supposed to hear back from them between noon and 6pm tomorrow.

Do supervisors even exist at the HTC call center or are they a myth? I'm having a hell of a time trying to get to talk to one.
[Nexus One General] keet:
Honestly, I would trust what the people in the repair division say, unless you talk to one of the people to whom your problem was escalated. They told me, for example, that the box bouncing during shipping could cause a dead pixel. Now I've transported computers and display devices around the world as airplane luggage, as have my relatives, and I've not gotten a dead pixel from doing so.

So I wouldn't bother explaining much or listening to the people who don't work directly for the repair center.

For some good news, I received my Nexus One back today, apparently fixed (I don't see any dead pixel, but I haven't tested it further). I'm really paranoid about my devices, so I just barely tested it, and now it's in a box until I get a screen protector put on it.

The other interesting part is that they relocked it. The manager told me that they needed to do this in order to test it fully, and that sometimes they can't relock it. So, it is possible to relock a Nexus One, but it seems that the process might not always be successful. Mine is living proof of a relocked Nexus One :) I doubt that they would tell me how they did it, though.

Now I want to unlock it again so play my .flac files and use my ext4 S.D.H.C. card, but I'll probably wait a few weeks to make sure that it works ok.
[Nexus One General] DJFliX:
I waited 3 weeks before rooting my N1. before rooting I inspected tthe whole phone, all teh pixels, and tried the power button. 2 days after rooting I suddendly notice a piece of dust under my screen. Feeling fck'd I called HTC. They couldn't repair it in th Netherlands, but I could send it to the UK, and it would be repaired there. After a few days I got a quote for a new mainboard. It would cost me £133. I called HTC to get a story about that they wouldn't have to guarantee the hardware warranty if I broke the software warranty, which sounds like total crap to me. The damage to the phone is not caused by software. But hey, I knew this before rooting, so I'm not making a big deal out of it. BUT. Here's the new problem:

The camera has purple spots in it. If you take a picture, it's like there a few specks of paint on the lens. Now I REALLY want it covered by warranty. The guy on the phone did not want me to speak to his supervisor, and every question that I asked had to be 'dealt with by his collegue'.

I'm now kind-of in rage, because someone posted that their phone was RE-LOCKED! That means they DO have the option of re-locking it, but thay WON't offer it. Would it be possible to get the old mainbord sent back while there's a new one in the phone? I paid for the new mainboard, right?
[Nexus One General] ibegary:
This may be a stupid question but couldn't you put the phone back to Stock condition where they couldn't tell that its been rooted? (i.e. Using the images linked here: http://android.modaco.com/content/google-nexus-one-nexusone-modaco-com/300414/06-mar-erd79-epe54b-stock-rom-for-nexus-one-images-zip-online-kitchen-optional-root-insecure-himem/)?

EDIT: Nevermind I answered my own question. You have to Super CID to relock the bootloader which seems to have not been accomplished yet. I'll set myself on fire before you all get to me.
[Nexus One General] keet:
I think that it is organized like this: They have people in a call center who are actually contracted. They don't work directly for H.T.C., but are an outsourced company called Sitel (this is what an actual H.T.C. representative told me). They answer incoming calls for basic technical support and repair requests, but are not the ones who actual repair or deal the telephones.

The people who actually repair them and know what they are talking about are in a different location, and they actually work for H.T.C. So when you call for repair information or basic technical support, you are talking with the outsourced people who work for Sitel. However, when they escalate your problem, they escalate it to people who actually work for H.T.C. in the real repair center, or are at least more closely related to them.

This is, I think, why the people whom we call give us a runaround and don't really know much; they're just customer support people, not technicians, and they don't even really work for H.T.C. Again, it's just my theory, but it's based on my experience and what people in H.T.C. and the repair request telephone line told me.
[Nexus One General] lazaro17:
Thanks for the replies guys.

I never got a call today from HTC. They were supposed to call between noon and 6, so I ended up calling them after.

The rep this time told me that they were doing final testing on the phone before they ship it back(?) I haven't approved any repairs but I do remember the rep yesterday saying they were going to swap Mainboards just to test that is not the cause of the dead pixel. Unless my Better Business complaint has magically fixed things for me and they went ahead with my repairs?

Won't find out til tomorrow but I'll keep you guys posted.
[Nexus One General] lazaro17:
So I randomly got a overnight box today and to my surprise it was a brand new Nexus One!

I'm not sure if it was the BBB complaint or the 12 escalations at HTC but someone with a kind heart @ HTC repairs sent me a brand new phone.

I'm guessing I am back under warranty. Also I'm not unlocking this boot loader for quite sometime!

Woooooooooo!!!!!:D
[Nexus One General] deekjx:
Gratz. Glad to see they took care of you.
[Nexus One General] keet:
Nice :) I'm not going to unlock mine either, probably until next January. I just converted all my F.L.A.C. files to .ogg (at the highest quality), and that (being unable to play F.L.A.C. files) was my only major reason to unlock it.
[HD2 General] ezeddiekun:
Is it true that Windows Mobile 6.5 will not get flash 10.1? Trying to decide between Desire and HD2 but no flash is major dealbreaker! Is it possible to flash HD2 with Windows 7 rom?
[HD2 General] Chainfire:
Yes, and maybe.
[HD2 General] hoss_n2:
get the desire with folded eyes
[XPERIA X1 Q&A, Help & Troubleshooting] Lerka:
So I recently got X2. And well I like it though it is slow sometimes and freezes often. Anyhow, I put microsd from my old phone (Samsung i780), and I can't open any file from it. It says: there is no application associated. run the application first then open this file from within the application. When I do that, like I open Picture manager and select StorageCard - NOTHING shows up like the card is empty. help! :confused:

Also, when i get incoming calls from few ppl, it doesn't show ID. contacts are saved in phone book, and I know it's not my phone company because it displays for everyone but few people. :(
[Hero, G2 Touch Q&A, Help & Troubleshooting] :
Hi guys.

So recently i got my very first touch phone.

I've had a sony ericsson w800i for like 6-7 years now.

So i'm really all new to the entire touchmobile scene and stuff.

Rooting sounds interesting, but i have no idea if i can even do it on my mobile, let alone do it without bricking the phone.

Now i got a lot of questions and rooting does sound interesting.

But i was still hoping people here could maybe guide a new guy in the right direction?

I've read this article : Erhm, can't post links yet it seems. But it was the link to a wiki article about why one should root his phone.

and it sounds very good.

My phone model is: HTC Hero

Firmware: 1.50

Basebandversion: 63.18.55.06EU:6.35.06.18

Kernal system: 2.6.27-8dd6deee

Version: 2.73.405.6 CL#61267 release-keys

softwareversion: 1.0.0.A6288

Can i root my phone?

I'm not bound to any telemarketing company or anything. The phone itself is not from vodafone or anything of likes.

And also, if i do decide to root my phone, would i be able to install the 2.1 sense update thats scheduled for the htc hero something in april(hopefully)?

Best regards

Kuresu
[Hero, G2 Touch Q&A, Help & Troubleshooting] ddotpatel:
Im also new here, been reading up on Android for a while though.

What i can say for sure is, YES, you can definately root your Hero. There are are number of different guides on here.

And secondly, rooting shouldn't affect you being able to get the 2.1 update once it is available, infact, if you root, youe can try 2.1 roms NOW.

A good place to start is the "XDA-Wiki", there is a link on the brown bar near the top of the page. Once you have clicked that link, on the new page it brings up, go about half way down the page to the HTC section, click "HERO". On that page, under "rooting" there is a link called "Method 1 - Dayzee's NEWBIE Walkthrough guide". That should be all the info you need. I have not done it myself yet, my new Hero should be delivered tomorrow.

Good luck!
[Hero, G2 Touch Q&A, Help & Troubleshooting] :
Thanks a bunch Ddot.

Have you gotten your phone yet?

Did you root yours?
[Hero, G2 Touch Q&A, Help & Troubleshooting] shelnes:
Theunlockr.com is a great source for rooting etc (newbies are often pointed to that site) :)
[Hero, G2 Touch Q&A, Help & Troubleshooting] ddotpatel:
Yep yep yep,... It was delivered last Friday,... I haven't put it down since!!!

Yeah I rooted mine,... Followed this guide,... http://xdaforums.com/showthread.php?t=645253 ...Then installed the latest Modaco Custom ROM.

I decided not to play with the 2.1 ROMs as there were a few bugs reported.

The Modaco ROM is excellent, no complaints about the phone whatsoever. Now patiently waiting for an official 2.1 ROM.

If there's anything else you need to know, ask away, I've learnt a lot this past week, and if I cant help, there are plenty of others ready , willing and able.

P.S,... Apologies for the late reply, I didn't subscribe to the thread so wasn't notified of replies. I'll do it now though.

Peace
[Nexus One Themes and Apps] ieon:
i heard from the developer of chompsms (makers of bitesms for iphone), that they have more freedom on a jb iphone than on android...WTF... they can enable a quick compose sms from the lockscreen via the volume switch on an iphone, but cant on the nexus one? when will devs be able to use the trackball for say screenshots, or quick compose... why would "open" android be more limited than a jb iphone... the dev claimed with android they still had to "play by the rules"...this is not why i switched to a nexus one... also such functionality like intellilscreen which displays weather, calendar, and sms/email on the lockscreen... come on google, give us some access!

anyone able to actually develop these apps?
[Nexus One Themes and Apps] tropmonky:
This has a super simple answer, and it doesn't have anything to do with the OS. This has all to do with people developing apps... there are MORE hacked iPhone users than android OS phones total out there. That's a HUGE install base to work off of.
[HD2 Windows Mobile 6.5 ROM Development] :
Hi everybody,

2 days ago i flashed duttys hg v1.1...after a short time i notices that iam not able to restart sense, so i flashed hg v1 again, where everything was fine BEFORE i flashed hg v1.1.

But now iam not able to restart sense either, dont know what the hell happens.

did several hardresets, flashes, removed storage card..but nothing helps.

tried other roms, rtt shock and also the multilanguage from dutty...no problem noticed.

want my lovley hg back =(
[HD2 Windows Mobile 6.5 ROM Development] samsamuel:
follow the mtty process and then flash again.
[HD2 Windows Mobile 6.5 ROM Development] BladeKnight:
I AGREE...!!!:)
[HD2 Windows Mobile 6.5 ROM Development] luvhatetragedy:
mtty should deffinatly works! happened to me once and mtty is the solution!:D:D
[Nexus One Q&A, Help & Troubleshooting] Vasikun:
Quick question; is there any way to do a reverse tethering session?

Problem is that 3g is blocked on my works sim. Also when I am in the office my phone can't logon to the wifi network.

So I want to create an internet connection via my laptop, to check my private mail on my Nexus, it's more discrete :-)

thanks in advance for any suggestions
[Nexus One Q&A, Help & Troubleshooting] AMoosa:
There's software that turn your laptop into a wi-fi router. Use that and then connect your phone to the laptop "virtual router".
[Nexus One Q&A, Help & Troubleshooting] britoso:
Its been discussed on this forum before but seems to be a dead end --> http://xdaforums.com/showthread.php?t=613038

also: http://xdaforums.com/showthread.php?t=637534

another:

http://elmurod.net/wps/?cat=29
[Nexus One Q&A, Help & Troubleshooting] smart2smart:
Thierry Parent has put up a working solution here ...

http://www.codeproject.com/KB/android/UsbPortForwarding.aspx

Worked great for me !

Cheers,

Vikram.
[P3600 Software Upgrading] frank_no_code:
May I upgrade my WMP (10) of matlegro Rom (WM 6.5) to play m4a files?

where i may find tha cab?

thks a lot
[myTouch 3G, Magic Apps and Games] xxgg:
Hello,

So I noticed today that there is a app for iPhone which actually work! to spoof the original caller's number to be shown as different number.

I don't want to do thhat myself,

What I would like to know is if there is a app which can find out the who the original caller is? in case i get a faked calls.

Thanks
[myTouch 3G, Magic Apps and Games] nvisi0n:
There is no such thing.
[myTouch 3G, Magic Apps and Games] roxy.schram:
It's called caller id fake on android. It was on my mytouch 3g when I bought it (was a used phone).
[myTouch 3G, Magic Apps and Games] Binary100100:
There is too! Do a search in Market for an app called SpoofApp. It works very well and you can change your voice in it as well. Kinda creepy but it works!
[myTouch 3G, Magic Apps and Games] BULL3TPR00F:
you guys didnt read the OP's question. he is NOT trying to spoof his number, but instead wants an app that can determine a spoofers REAL number (or something along those lines).

and as far as i know, its impossible. people want to be able to trace private calls all the time, but theres a reason the number is private or unlisted.
[myTouch 3G, Magic Apps and Games] Binary100100:
I see... I only know how to unmask blocked calls not spoofed calls.

Trapcall is a good service to use.
[Touch Pro2, Tilt 2 Windows Mobile General] InRBigness:
I saw this cab once but after about 4 hours of searching I can not find it. It is a cab that lets you close the camera directly from the capture screen. If anyone has it can you point me in the right direction?
[Touch Pro2, Tilt 2 Windows Mobile General] sirphunkee:
Is that something that's not present in later WM versions? I'm running 6.1, and I can close the camera right from the capture screen just by hitting the little menu icon (right below the "capture" button on the screen), and when I do that, I get the 3 option icons across the bottom, along with an "X" in the top right for closing the camera app...that doesn't appear for you?
[Touch Pro2, Tilt 2 Windows Mobile General] stevedebi:
My WM6.5 works the same way.
[Touch Pro2, Tilt 2 Windows Mobile General] ohyeahar:
Here's a tip for anyone who cares...

I personally find hitting the "X" a bit troublesome because you first have to hit the menu icon to bring up the "X".

So, I use the Rhodium Keyboard Controller to map the Back hardware key to "Close active window" whenever the Camera application is active.

All I have to do to exit and close the Camera app is to hit the Back key...
[Touch Pro2, Tilt 2 Windows Mobile General] stevedebi:
But you have to take pictures with your keyboard extended? Seems inconvenient.
[Touch Pro2, Tilt 2 Windows Mobile General] sirphunkee:
I think he means the back key on the front of the phone, just to the left of the "end" key ;)
[Touch Pro2, Tilt 2 Windows Mobile General] ohyeahar:
As sirphunkee kindly noted above, I meant using the Back button on the face of the device.