yashsingh1/xdaforums huggingface dataset:
[Hero, G2 Touch General] dedhandi:
I've browsed the last 24 pages and it doesn't seem like anyone has the same problem, so here goes!

I've done the whole FlashRec thing, done the backup, flashed the phone with the recovery image recommended at the beginning. When I restart my phone (switch off then restart holding Home and Power), the Hero logo displays but never loads up the recovery screen. I couldn't believe it could take so long so I checked a similar post on theunlockr.com where a video showed it loading shortly after switching on. Something's not worked with my Hero obviously. Went back to FlashRec to restore the backup with a view to trying a different recovery image but the restore failed. Where should I go from here?
[Hero, G2 Touch General] btdag:
You really didn't get an error message when flashing the recovery rom? Because from what you describe the recovery hasn't flashed properly. You could try flashing it again. If not downgrade using goldcard.

Out of interest what provider / country are you?
[Hero, G2 Touch General] dedhandi:
I was given no errors after reflashing with the recovery image. I can't restore my old image and can't flash a new image either. I was using FlashRec 1.13 so I uninstalled and tried 1.12 but to no avail. I can't say as I fully understand the whole Goldcard thing, maybe I should go back and read through again. I'm on Vodafone in the UK, but my phone is not locked to them.
[Hero, G2 Touch General] btdag:
The backup does nothing but to check whether flashrec is working or not. It is backing up nothing because you have no recovery image to begin with.

Definitely use the latest version of FlashRec as older versions has issues on the Hero.

You could try flashing the recovery image one more time (using the latest flashrec) - if i were you i'd re-download the files just in case something went wrong with them. If this doesn't work then chances are you'll have to follow the goldcard procedure. It isn't that hard - you should be able to work it out and you can ask if you don't understand something.

What is your version info - in "about phone"?
[Hero, G2 Touch General] dedhandi:
I'll give that a go then.

Phone info:

Baseband version: 63.18.55.06EU_6.35.06.18

Kernel version: 2.6.27-8dd6deee htc-kernel@and18-2

Build number: 2.73.405.5 146733 CL#61267 release-keys

Software version: 1.0.0.A6288

Too much information?!
[Hero, G2 Touch General] btdag:
No perfect! Don't bother with the goldcard!!!!

You're already on the correct version 2.73.405.5. That should allow flashrec to work. The only other thing you could try is installing "instant root" which i think you can find in the market or here and then try the process again. Though it's doubtful it will make a difference its probably worth a try.

Are you sure you pressed home + power together? I find it's best to hold the home button and then press the power button and hold both down until you see the hero logo come up on screen.
[Hero, G2 Touch General] dedhandi:
I was about to try the Goldcard method when I read your post! I've started from scratch, wiped my SD Card, reinstalled FlashRec 1.13, copied the recovery image over to my SD card. I'm in FlashRec and I've entered the location of the image but Flash Recovery Image is greyed out... I'm beginning to think this is irretrievable!
[Hero, G2 Touch General] btdag:
Check the spelling, even the slightest mistake can affect it. It took me and my mate 15 minutes to work out he'd put a , instead of a . and i had a n instead of a m in mine. Silly little things like that matter.
[Hero, G2 Touch General] dedhandi:
Thanks for the one-on-one attention today, it's much appreciated! I've just reflashed using a ROM I downloaded from HTC's website and started the whole process from the beginning... success! Cheers for all your help!
[Hero, G2 Touch General] btdag:
Glad it all worked out :) - i'm happy to help!
[Hero, G2 Touch General] Razor302:
This was brilliant and helped me root my phone and set up my very 1st ROM on my Hero.

Thanks a lot keep up the good work !!
[Hero, G2 Touch General] Lynswin:
At the risk of sounding completely thick, do I have to root my phone first or does this guide include the rooting process as well as installing custom roms?
[Hero, G2 Touch General] raikan123:
It's a two-in-one thread :)
[Hero, G2 Touch General] keridel:
[Guide] Complete Newbie Guide to Install a Custom Rom & Newbie FaQ [Updated 02/05]

Not thick. Cautious. This guide automatically roots your phone it is a great guide.

-------------------------------------

sent through psychic projection
[Hero, G2 Touch General] Lynswin:
Great thanks, I might give it a try then (although I am very cautious as I followed the 'one-click-root' from unlockr and it just wiped my phone and turned it into a brick) - I somehow managed to restore to it's original state (not sure how) but it is definitely not rooted :confused:
[Hero, G2 Touch General] Kiyoshi Jiro:
Everything worked as right as described so many thnx :)
[Hero, G2 Touch General] cthisi:
Ive just done all this but its been booting for about 20mins no is this a good sign.

Ive just done all this but its been booting for about 20mins no is this a good sign.

Thanks.

Update: Its now working. Great Guide and didnt take me to long to do.
[Hero, G2 Touch General] Toobig:
Finally

Thanks my friend, have been looking at doing this now for a long time. With so much conflicting info never got round to doing it and waiting for OFFICIAL release is killing me.

Goldcard method worked perfectly, looks daunting initially but very straightforward.

Thanks for the well put together instructions.

A much appreciated hero lover.
[Hero, G2 Touch General] d1ps22:
i tried this but it doesnt work for me. im usnig the gold card method.

while running the ruu i get a message saying somthing about customer ID error, im guessing the goldcard didnt work. i did the gold card steps and when i put the memory card into my pc it was recognised. ive tried step 13+ a few times i get the same problem

about phone:

model #: t mobile g2 touch

firmware: 1.5

baseband: 63.18.55.06fu_6.35.07.08

kernel: 2.6.27-0076c992

build: 2.73110.26 cl#69351 release-key

software: 1.0.0.a6288

i got the latest htc sync and using windows 7
[Hero, G2 Touch General] ddotpatel:
Have you checked to see if the goldcard has worked?

"...You can confirm that it has worked by opening the Removable Disk in the hex editor again and making sure the code you pasted in has stayed..."
[Hero, G2 Touch General] d1ps22:
i have copyed and pated the goldcard hex into the sd hex. saved it took out sd card put it back in and my comp recognised it, didnt ask me to format. put it in my phone and didnt show blank sd so i presumed it worked.

so after i tried running the ruu i checked the drive on hex again and it was different to what my goldcard showed.

if i try using my phone to mount the sd it asks me to format, so i tried a memory card reader. the memory card im using is the 2gb that came with my phone. i also have a 4gb which i bought and that tells me to format when i try.
[Hero, G2 Touch General] btdag:
Are you sure you're following the steps exactly? Please can you post a screen shot of your goldcard image loaded and the saved sd card image (seperate) just to confirm that they look identical.

Which error exactly is it? Error 131 is typically gold card problem, errors 151/170/171 (think) are usually driver related. Have you followed the 3 steps in the FaQ to fix this?

@everyone who praised this guide - thanks it means a lot to hear that :) and glad it all worked :D
[Hero, G2 Touch General] d1ps22:
just read through your FAQ, i saw the tip to use windows xp. a friend on mine who rooted his hero told me he couldnt get it to work on windows 7 but when he tried it on xp it worked. could that be the case here?

from what i can remember the error said somthing about a customer id error, duno if that would mean anything to you.

and i'll post the screenshots and error message tomorrow, bit late and have a headache from trying to get it to work.
[Hero, G2 Touch General] dillsonlung:
Thank you for your Guide which is so good for a Newbie like me.:)
[Hero, G2 Touch General] astria:
thx for the guide... it was a breeze folowing it...
[Hero, G2 Touch General] mikeyd85:
Great guide. I've flashed before, but having this here is really useful.
[Hero, G2 Touch General] btdag:
They are all customer id errors.... sorry.

I personaly had issues on windows 7 but was fixed with driver modifications. The default My HTC drivers for Windows 7 might be different to the ones offered in my driver guide. Please try that on 7 first (even if you already have "My HTC" drivers installed).

@others - again thanks for more praise :)
[Hero, G2 Touch General] ukripper:
What brand is your microSD card? If it is provided by Tmobile then you shouldn't have any problem, as i had the same sandisk 2gb card and rooted and installed custom rom just fine using goldcard method. you must be doing something different.
[Hero, G2 Touch General] mobydeek:
seriously helpful post! rooted few hours ago

"Try to open the memory card on the computer..." This was supposed to be done through a memory card reader straight to USB? (rather than with the card in the phone right?) I eventually skipped this part out.

Windows 7 users: The longest part was figuring why HTC Sync wasnt working. Updated drivers, Use Vista drivers workaround etc... eventually Uninstalled HTC Driver and HTC Sync and ReInstalled them both, and it worked. Strange.
[Hero, G2 Touch General] btdag:
1. No this can be done whilst it is in your phone. Basically if the computer asks you to format it then you've done something wrong or the goldcard hasn't stuck.

2. My driver guide is designed to walk you through that part if it isn't working for you :)
[Hero, G2 Touch General] Hanness:
Worked great. Thank you very much. Did the job in half an hour flawless.
[Hero, G2 Touch General] bubbi:
You've really done a great job on this guide.

It got me on the right track, after having spent about 8 hours finding worthless, badly written or just misguiding guides on the net!

I do have one small question though.. How can I be sure that I have root access..?

I currently have problems with applications that require root access. They all pretty much just comes with a Force Close error. I don't know if there is something that i'm missing to make them work.

I had the HTC Hero 2.73.405.5 ROM before I flashed the new ROM (VillainRom 5.5) and therefore didn't have to use the goldcard solution to flash to an older ROM.

I was able to install FlashRec and use both "Backup Recovery Image" and "Flash Recovery Image" without any problems.

Since I have been able to flash the VillainRom v.5.5, does that mean that I have root access or could I be able to do that without root access?

I'm pretty much just trying to figure out if I've done it all correctly or if a nice soul out there could point me to a solution :-)

I'd be happy to do some debugging if it is required - I just need to know how it's done :D
[Hero, G2 Touch General] keridel:
[Guide] Complete Newbie Guide to Install a Custom Rom & Newbie FaQ [Updated 02/05]

If you manger to put a Rom on it should be rooted try making sure you usb debugging is checked. The apps may need superuser access.

-------------------------------------

sent through psychic projection
[Hero, G2 Touch General] bubbi:
Keridel, You were absolutely right. I hadn't installed Superuser.apk!

Now I can run applications that specify that they need root on the market :-)

Thanks!

To others, who were wondering how I got it working and want to get it too, I followed the "A GUIDE FOR TOTAL NOOBS to SDK + Rooting of HERO" (i'm not allowed to post links yet, not even internally, for some reason).

It's specified in section 6 of the guide. You just have to be in recovery mode, where you boot while holding HOME and POWER.
[Hero, G2 Touch General] ts2k2:
Need Help on my HTC Hero Orange

Hello guys am trying to work this out i gone to step 7.

Turn the phone on by holding down Home and Power till you get to the custom recovery screen.

done that but it gets to HERO logo and nothing els ?? not sure whats going on can any body help me out thanks guy.

Tom
[Hero, G2 Touch General] Razor302:
Try keeping hold of the both buttons for a longer period !!
[Hero, G2 Touch General] zeromx:
Great tutorial, might need a little work.

I.E restart your computer after you change your phone back to "MY HTC" in device manager...

Apart from that its all good.

Thanks.
[Hero, G2 Touch General] btdag:
There is no need to restart after you change the driver. It takes immediate effect.

Have you installed the Recovery Image by following the first part of the guide? Did you get any errors when installing?
[Hero, G2 Touch General] MattX:
Hi Guys! Maybe this is not the best place to ask this question, but i need help.

Im using the Villain ROM 5.5 but i want to try again my old official HTC Hero ROM. I downloaded the RUU.....exe file, and i plug in my phone and the upgrading starts, but after that i get aborted message...

Do anyone know how i can change my villain to official one?

The Problem is it seems my backup file lost...
[Hero, G2 Touch General] ddotpatel:
Which RUU are you using?.... Someone had a similar problem here,.... Restore phone to factory default.... whilst on Villian 5.5.

I think you need to try a newer RUU.

Try another one, if its still a fail, PM the OP from the other thread I reckon.
[Hero, G2 Touch General] MattX:
RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDri ver.exe

I use this. I simple start the updater, but after that an error arrives.
[Hero, G2 Touch General] ddotpatel:
Whats the error pal?....
[Hero, G2 Touch General] MattX:
Right now i dont know, i will run it later again if u will be at home. I would be happy if u take a look on this thread later. I will post it:)
[Hero, G2 Touch General] ddotpatel:
No problem,... But I bet you BTDAG will see it and respond with exact instructions before I have even seen it.
[Hero, G2 Touch General] jezzyjez:
System recovery utility problem

When I boot up my hero into system utility I only have 3 options:

reboot system now [home + back]

apply sdcard:update.zip [Alt + S]

wipe data/factory reset [Alt + W]

at the bottom of the screen:

E:Can't open /cache/recovery/command

Obviously this doesn't allow me to complete the rooting.

Any ideas?
[Hero, G2 Touch General] ddotpatel:
What system utility are you referring to?
[Hero, G2 Touch General] jezzyjez:
I think it is the recovery utility, its the one when I hold down power and home.
[Hero, G2 Touch General] ddotpatel:
OK,... Are you sure you used the latest version of Amon Ra?

i get like 6 or 7 options.
[Hero, G2 Touch General] MattX:
So i tried the update again.

On the screen i get:

ERROR[131]: CUSTOMER ID ERROR

The ROM Update Utility cannot update your Android phone.

Please get the correct ROM Update Utility and try again.

On the phone:

Checking Customer ID...

Update Fail!

I tried this: RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDriver.exe
[Hero, G2 Touch General] ddotpatel:
Ok, I *THINK* it is having issues as you are trying to use a ROM older than that on your phone already.

Sorry I should have suggested this earlier,...

Go to MoDaCo's Stock ROMs + radios in update.zip format for GSM Hero

.... Install one of the 1.7......... updates through your recovery just asif you were doing a custom ROM.

and then try running the RUU again.

EDIT..... Why is it that you want to go back to complete stock?... Are you returning your handset/selling it,... or is it for stability? If it is for stability, i HIGHLY recomend using MCR3.2 which is just like a stock 1.5 ROM with a few added tweaks for speed and stability. I was using that alone for about 2 months without any issues whatsoever. I have now also added the overclock kernal which sometimes causes issues, but not very often.
[Hero, G2 Touch General] MattX:
Oh finally its done!:)

One more question, so right now i use 1.6 ROM, but i have got my contracts in Vcard file, what i exported in 2.1. But in this ROM there isnt import from SD card option. Do you know how cna i add me contacts?
[Hero, G2 Touch General] sidon100uk:
i am trying the gold card method and i am also getting this message:...

ERROR[131]: CUSTOMER ID ERROR

The ROM Update Utility cannot update your Android phone.

Please get the correct ROM Update Utility and try again.

On the phone:

Checking Customer ID...

Update Fail!

I tried this: RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDri ver.exe

what would you suggest?
[Hero, G2 Touch General] keridel:
[Guide] Complete Newbie Guide to Install a Custom Rom & Newbie FaQ [Updated 02/05]

Can you import it to gmail then sync that to your phone?

-------------------------------------

sent through psychic projection
[Hero, G2 Touch General] sidon100uk:
Sorry you lost me with that post or was that not to me?
[Hero, G2 Touch General] keridel:
[Guide] Complete Newbie Guide to Install a Custom Rom & Newbie FaQ [Updated 02/05]

Sorry it was supposed to quote mattx but I pressed the wrong button.

-------------------------------------

sent through psychic projection
[Hero, G2 Touch General] ddotpatel:
@sidon,.....

I don't think your gold card had worked. Did you go back in to the hex editor to check it?

-------------------------------------

Sent from my HTC Hero
[Hero, G2 Touch General] sidon100uk:
Ok this may sound silly but should i be able to see the file on the sd card when i open windows explorer or astro on the hero? if so what should the files be called?

When i use the hex editor to open the sd card it shows as modified.
[Hero, G2 Touch General] godovic:
Goldcard method

III. Downgrade the Hero using the Goldcard ???

Have a question about Goldcard... If I downgrade my rom to 2.73.405.5 and than install flashrec.apk how can I save my current rom, bootloader etc etc ..

Maybe later I will need to go back to stock, factory rom to send the phone to service or maybe sell it.

How can I do that because on the HTC support page, there is no ROM for my T-mobile G2 Touch?

As I read, nandroid doesn't work on 2.73.+ rom??

T-mobile G2 Touch

Firmware: 1.5

Radio: 63.18.55.06IU_6.35.08.22

Kernel version: 2.6.27-430d1aea

htc-kernel@and18-2 #951

Build number: 2.73.121.61 CL#79576

Software version: 1.0.0.A6288
[Hero, G2 Touch General] sidon100uk:
ok got it sorted.

I went back and checked all my codes and they were fine, then when i came to copying over goldcard over to the sdcard first time the txt i pasted was redand this did not work..... but second time was still black this time all worked fine.

Thank you for this very easy to follow guide.
[Hero, G2 Touch General] btdag:
http://www.htc.com/uk/SupportDownload.aspx?p_id=283&cat=2&dl_id=775

That's a T-Mobile ROM. You should be able to use that.
[Hero, G2 Touch General] ddotpatel:
RUU_Hero_T-Mobile_UK_2.73.110.26_release_signed_NoDriver.exe is available from the sticky in the development section.

[ROM] Official HTC Hero RUU ROM + Radio Links - http://xdaforums.com/showthread.php?t=559622

EDIT.... Sorry didn't see BTDAG's response. Had It sitting on the reply screen for ages.
[Hero, G2 Touch General] godovic:
tnx btdag and ddotpatel but... I cannot find release version same as mine nowhere on the net... maybe cos 2.73.121.61 is only for T-mobile Macedonia... small country...

so there is NO WAY to backup 2.73.121.61 without downgrading? anyone?
[Hero, G2 Touch General] tuk11:
EDIT: the downloaded img file was corrupt. Redownloading fixed my problem, continuining now!

EDIT 2: all finished now, very easy! No need for all that gold card stuff (which confused me to be honest hehe)

FYI: my carrier is Hi (Holland).

First of all, thank you for creating this noob guide! I'm trying it as i type, but i'm getting stuck at some point...

I finished step 1.10 (backup success).

Then I typed the exact name of the custom recovery image in the empty text box (/sdcard/recovery-RA-hero-v1.6.2.img), but i can only click "Restore Backup Image". If i click this, it takes likes 0.1 second and says "Flash Complete". I checked that the file recovery-RA-hero-v1.6.2.img is on the root dir of the formatted SD card).

I have a feeling that it didn't flash the custom recovery image correctly, cause when i turn off & on the phone (with Home + Power) i just get an image of a phone with a triangle and an exclamation mark above it.

Any ideas?

Thanks in advance!

P.s. i went through most of this topic but may have missed something... sorry if i'm asking redudant questions.
[Hero, G2 Touch General] ddotpatel:
Sorry I dont think there is any other way,... Maybe contact your network provider to see if they have a link,...
[Hero, G2 Touch General] alexblfc:
HELP

Hi guys,

I done everything on the list and installed Villian 6.0.0, problem is it's been on the nexus one load screen for the last 10 minutes and i don't wan't to take out the battery in case i brick it! please help
[Hero, G2 Touch General] btdag:
Just leave it. Can take some time.

If you want to know what is happening load up command prompt and run a logcat (google it haven't got the time to write a guide) it will show you in real time what the phone is doing and what is stalling it if anything.
[Hero, G2 Touch General] tuk11:
Took over 10 minutes here as well. Don't worry :)

Update BTW (installed Villainrom 6.0.1 in my HTC Hero this afternoon): OC'ed using Overclockwidget to 691mhz min/max with screen on (250/250 with screen off). Linpack shows i'm getting just over 3 MFLOPS... Pretty decent I think!

Just to be sure: any way this 691mhz OC can harm my device (other than maybe draining the battery, hehe)?

Update: hehe, oops... phone just rebooted instantly while i was browsing the market. Apparently 691mhz is too much... going for 614.400 now. Anyone looking into which OC values are best? (250/250 for screen off apparently is a good value; one value lower gives you a 5 second delay when waking up the phone).
[Hero, G2 Touch General] MarkM89:
Great step by step guide.

Unfortunately for me I think something must have gone wrong at some point. I went through step by step using the GoldCard method for my Telus (Canada) HTC Hero. No visible errors came up but after installing the RUU recommended my mobile internet doesnt seem to work? I installed the custom ROM VillainROM 6.0 (very new I realize) and again it didnt work. I followed the guide exactly other then for updating the radio? Could this be it?

Everything else on the phone seems to work as it should, like wifi and all that.

And by mobile internet not working I mean every data based app tells me I need to connect but through all the settings I cant seem to change anything significant.

This is why noobs like me shouldnt do this I guess but any ideas? :)
[Hero, G2 Touch General] btdag:
Nice linpack score :) overclocks can harm your device in the same way an overclock harms a pc, however it is unlikely to do damage if you set it low enough. If 691 isn't working for you try a bit lower until you get it stable. The maximum is always variable between devices. Heat is the main thing, if your phone seems to be getting strangely hot then you might have a problem.

No this is a very strange occurrence. Updating the radio could help. However, my thoughts are that your APN settings are missing, for some reason.

Menu -> Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names

If this area is empty search these forums for APN list and you should be able to manually add your APN settings. If you're not sure ask for more help on villainrom.co.uk.
[Hero, G2 Touch General] MarkM89:
Thanks a lot it was the APN, I was starting to worry haha.
[Hero, G2 Touch General] keridel:
[Guide] Complete Newbie Guide to Install a Custom Rom & Newbie FaQ [Updated 02/05]

Hey btdag. Just want to say thanks for the guide. It really helped me with my hero. I have now for the desire so will be moving over to their forums. Hope it all goes well and you keep making great guides.

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Sent via the XDA Tapatalk App
[Hero, G2 Touch General] btdag:
Cheers, will do. best of luck with your Desire (jealous :P)