[HD2 General] razielu:
Some people indeed got the idea of the gripe in the first place, while others cling to their idea of what a gadget should be, a tech junkie's toy. Let's take it from the top, a phone such as HTC HD2, which costs a great deal of cash and is advertised in a consumer-targeted tone is obviously expected to work right out of the box. And you cannot blame the people who complain about the many problems it has, since they just expect it to work in coherence with the big amount of cash they just spent on it.

For those stating that these people shouldn't buy gadget, maybe you should think twice before you speak. Nowhere on HTC's website is the HD2 [or any other device for that matter] advertised as a device meant for tweaking and modding. If John Doe who is not that technical [but still needs a phone for his business needs such as Exchange Support for example combined with the power of WLAN support and some music on the side for those long airplane trips] decides to shell out the money for it, I think it's fair to say he should expect it to work with stock software or at least expect more frequent updates from HTC themselves for reported problems.

Not all people are tech junkies, many people don't even know how to flash a ROM or what that is, and it is them that HTC is mainly targeting through their ads and new marketing campaign. The modding community is extremely welcome and helps a whole lot in fixing problems, optimizing the experience or bringing new content to our devices and we humbly thank them for that, but no manufacturer should find himself in a position in which the modding community makes the product, in which the making or braking of a particular device is left on the shoulders of the community. Because that's what happens here, HTC launches a device with many imperfections, and the community solves 90% of its problems, but HTC doesn't even bother with most of them. They are very lucky to have a strong group of dedicated people which do their work for them *unofficially* and much of their success is based on just that, but it is not a business-friendly situation, since many of their devices which haven't aroused enough interest in the community were also the least popular in the eyes of many.

But going back on-topic. I did have some issues with my HD2, two of which in particular led to me selling it, and those were:

- Slow SMS interface, even with the latest official firmware and even with custom ROMs, I noticed lags when scrolling through messages and especially when typing sometimes. No phone should treat a BASIC function such as text messaging in this manner.

- Awful typing experience - overly sensible touchscreen led to a hell of a lot of mistypes, typos and mistakes.

- Touchscreen problems - more than once and with various ROMs I've run into the problem where the touchscreen would just go out of control and do whatever it pleased and only came back after turning the display off and on again.

- Exchange Mail vibration problem - a few times, while the phone was in sleep mode [screen turned off] receiving a new email through Exchange would cause it to vibrate incessantly until turning the volume down to vibrate.