[G1 General] D RoiD:
A few weeks ago Rogers announced a software glitch in the HTC Dream and Magic that prevented users from making 911 calls. To remedy the situation, Rogers pushed out a ROM update.

To make sure that every HTC Dream/Magic owner updated their device, Rogers disabled data access to those phones but also applied a credit to those accounts. However that did not stop many users from not applying the update.

Then, to make matters worse, many users were reporting that Rogers actually cut off their voice service! Any outgoing calls were directed to Rogers customer care and HTC Dream/Magic users were basically forced to update.

Well, considering all of the fuss that Rogers has been receiving over the last few weeks, the company has now released a waiver form for HTC Dream/Magic users that want their account re-enabled, untouched, and want to stop being pestered by Rogers.

The waiver basically says that Rogers is not liable for you not being able to make 911 calls because you did not want to apply the update.

See below for the information on the form:

An issue has been identified on HTC Dream and Magic devices that may prevent 9-1-1 calls from completing in certain situations. Rogers has disabled internet access on these devices as a short-term fix to help ensure that all 9-1-1 calls are completed. Rogers has reached out directly to Dream and Magic customers through multiple text messages and voicemail messages, urging them to install an update that repairs this known issue. Internet service has already been restored for thousands of customers who have completed the update.

While our strong recommendation is that customers complete the recommended software update, some customers are requesting that we re-enable their internet access, even if they don’t update to our recommended software solution.

If you agree to the following provisions, please enter your device information and check “I agree” below. Rogers will re-enable your internet access within 24 hours even if you don’t update your software. By checking “I agree” below, you acknowledge and agree that:

1.) Rogers has informed me of the software issue on my HTC device that may prevent 9-1-1 calls from completing in certain situations.

2.) Rogers has made a software update available to me to remedy this issue and has made several attempts to contact me urging me to install this update for my own safety.

3.) I refuse to install this software update that Rogers strongly recommends for my own safety and understand that I may not be able to complete 9-1-1 calls from my HTC device.

4.) Rogers will not be liable to me or any third party for any personal injury or damages resulting from or relating to the inability of my HTC device.

Users are then prompted to enter the following information:

* Serial Number (15 digit number under the battery)

* Wireless Number

* Email Address

Then check off the “Agree” box and click “Submit”.

So if you want your account re-enabled, want to avoid the update, and continue as you were, check this waiver out and let us know your success.

Rogers HTC Dream & Magic Waiver Form Link

https://your.rogers.com/web_auth/HT...ts-_-Consumer_Wireless_Eng-_-Form-_-HTCwaiver

Link to article posted above:

http://www.androidincanada.ca/news/sign-rogers-htc-dreammagic-waiver-to-avoid-911-rom-update/