yashsingh1/xdaforums huggingface dataset:
[Hero, G2 Touch General] azasmith:
I recently had this problem. The 3 buttons at the bottom of the screen wouldn't respond, took it into T-Mobile who said I'd have it back within about 7 to 10 days... 3 weeks later I got a text saying I could collect my phone...

On the paper sheet it says they've replaced the lens.. Which I can see they have as before I had a miniscule hairline scratch near the top.

They also mention a software update (1.0.0.A6288)

Either way it works nicely now.
[Hero, G2 Touch General] pispiric:
I've recently experienced the same issue - the lower part of the screen, the one where the LauncherPro icons usually are stopped responding to touch. If I press really hard it works sometimes, but it's pretty annoying. I didn't sit on the phone or drop it recently, it just stopped working all of a sudden.

Is there anything I can do, as the phone is out of warranty ? :)
[Hero, G2 Touch General] Thugscub:
HTC South Africa gave me a new hero after I took mine in for the 3rd time. Hardware problem. Very happy with their service.
[Hero, G2 Touch General] chikar4:
i have this exact same problem, is the only solution to send to htc? >_> Cuz my warranty's out already unfortunately... i flashed my hero to CyanogenMod 7 and it seems to have helped, but still not completely responsive... I also have a problem where at times i completely lose control of my touch screen where the spots i touch seem to respond to opposite sides of the screen... anyone else?
[Hero, G2 Touch General] VillainRocks:
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
[Hero, G2 Touch General] chikar4:
^ wtf do u mean?... are u just being a gimp...
[Hero, G2 Touch General] findpranav:
i am having the same problem and i badly need to solve it please could u tell me that what do you exactly mean by put a dryer on the htc logo

thanks
[Hero, G2 Touch General] apad:
The hair dryer tricks works! I constantly put it on this exercise once a day, and for today seem ok.
[Hero, G2 Touch General] pispiric:
I've forgot to reply to this post in a while .. :)

I've since replaced the Hero screen with an after-market one I bought off of eBay and it has worked ok ever since - this was around June 2011 if I remember correctly, so it's been a while since I've experienced the screen issue.

There's a video on youtube that explains how you can take apart the Hero to get to the screen and also explains how you can replace it - I didn't think I had it in me to cook the phone, replace the screen without any damage to the phone, but thankfully I did - if you're wondering whether you can do the same, just believe :)
[Hero, G2 Touch General] m--m:
Hi everyone.

One more with this problem, after about 18 months usage.

Return to service, touch module replaced. Back as new! :good:

Cheers,

M
[Hero, G2 Touch General] blade_h:
I have the same problem and after read some topic realize that this is Hardware problem and my phone need new digitizer :X
[Hero, G2 Touch General] vinit.the.one:
I have had the same problem 3 times... I got my digitizer replaced everytime ... so this is the 4th digitizer ... but àll this was under warranty .... now my hero is out of warranty and the lower part stopped working again.... thanks to 180 rotation in cm7.2 I am able to type this post...... now I am plannig to Sue HTC....:mad::mad::mad:
[Hero, G2 Touch General] orangiseng:
Hi, anyone can tell me how much is the cost to replace the touch module?

The lower part of the screen of My Hero has stopped responding since about two weeks ago. If the part is too costly, I may consider to buy a new phone.
[Hero, G2 Touch General] kemoba:
Just do the blowdryer od iron trick. I fixed mine like that
[Hero, G2 Touch General] 1ceb0x:
Seems like my hero is hanging in there like a hero xD!

my display is intact with no problems at all and i got this phone back in 2009..
[Hero, G2 Touch General] BeatsByMessi:
+1 mine still runs perfect
[Hero, G2 Touch General] orangiseng:
Will try :D

Btw, should it be a hairdyer or hot air gun?

I hope I just as lucky as you guys. LOL.

I got mine by the end of October 2009. Just two weeks ago, I realized that the screen does not respond as usual. The worst part is about 5 mm of the lower screen, which doesn't respond at all, except if the button position higher than 5 mm. I can tolerate the other part.
[HD2 General] smorg12:
well been using the standerd 2gb sd card with my phone fine but upgraded toa 16gb card over the last 2 days...

soo i took the files of my old card using active sync

put the new card in the phone.. formatted it then transfered the new files.. gets to about 250mb then says... write protected please make sure the file is not in use bla bla.. sometimes it gets to 2gb but it always does it on a diffrent file and none of them are protected and the card shouldent be as its formatted and 16gb

can anybody help or does anybody think its a duff card?

any help would be much greatful!

Thank you

Sam Morgan
[HD2 General] smorg12:
forgot to say the sd card quick fix is installed aswell
[HD2 General] William Hart:
Don't use Activesync to copy the files - use Disk Mode.
[HD2 General] smorg12:
tried using disk mode but still get the dodgey things of writing a certain amout.. not being able to delete some files.. even after i just put them on there... any way ive orderd a new class 6 16gb card from a data and hopefully should do the trick as i think this chinese crap is duff
[HD2 General] ephestione:
your case sounds awfully familiar to those of the people who bought the "16gb usb pendrive" from chinese resellers, which were actually 1gb pendrives with modified onboard chips to make it appear as 16gb devices. The first GB you copied was fine, but whenever you tried to access data over that limit wyou would obviously get errors. In this case, if you bought a cheapo card from an "unkown" seller, he probably gave you a 256MB hacked microsd.
[HD2 General] samsamuel:
also worth making sure the card is formatted to fat 32,4096 block size for best results.
[HD2 General] smorg12:
thanks for the replies guys...

samsamuel: i used the formatting tool on the phone

oh just tried formatting again it saud card is broken or damaged then tried againa and let me format it... must be broken then
[HD2 General] samsamuel:
blimey, sounds a bit iffy to me, not sure i would trust anything important to it!
[Touch Pro2, Tilt 2 Windows Mobile General] tinpanalley:
Putting someone on speaker creates a very annoying echo for the person you're talking to of their own voice. Anyone figure out a fix for this yet?
[Touch Pro2, Tilt 2 Windows Mobile General] David.RodriguezVI:
I have the same exact problem. I did notice that i didnt have this problem speaking to my cousin who has a G1. Im not sure if it has to deal with the type of phone or what but it is definitely annoying, esp seeing as the speakerphone is one of the phones key features.
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
Same problem on t-mobile tp2. I even got the phone recplaced by t-mobile and have the same issue. Is it a flaw in the phone?
[Touch Pro2, Tilt 2 Windows Mobile General] tinpanalley:
It's because it records its own sound off the speaker. I can't believe they didn't think about this???
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
so this is a known issue for all tp2? i was thinking it might have something to do with the noise cancellation.
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
trying second replacement now... hopefully bumps the problem away
[Touch Pro2, Tilt 2 Windows Mobile General] akashastrega:
I have similar issues, but my main issue is that I cannot hear on speakerphone--there is a lot of static and the sound cuts in and out. As soon as I switch to headset or standard speaker, I have none of those problems.
[Touch Pro2, Tilt 2 Windows Mobile General] thisisallen:
I am using Tilt2, Energy Rom (if that means anything), and have the exact same issue.

I agree with the OP who said that the speakerphone feature is one of the main benefits of this phone -- how to get it to work properly? :confused:
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
I just got my second replacement phone from t-mobile.

NO echo with 6.1

Immediately after 6.5 upgrade... I had an echo again.

HOWEVER, Problem may be fixable with replacement. I was originally premature in saying it was the upgrade. While I sometimes get the echo it is not as common as before. For the most part the second replacement seems to have corrected the issue (I still get it sometimes but not always as before).
[Touch Pro2, Tilt 2 Windows Mobile General] mhurg:
Same issue here, echoes making the speaker virtually useless and also at times lots of static noise, especially when using the phone (i.e. making notes) whilst the speaker is enabled.

Thought I could bypass it by using a BT speaker, but wouldn't you know it; the BT is faulty and has a whopping range of 1 - 1,5 metres.

Trying to get a replacement as we speak.
[Touch Pro2, Tilt 2 Windows Mobile General] jmmmmm:
The other day I was using the speaker phone right side up and the person on the other end complained of a major echo. As soon as i turned the phone over (upside down) they claimed the echo went away.
[Touch Pro2, Tilt 2 Windows Mobile General] vHatch:
ugg, I just updated to 6.5 after having the phone for 6 months, now everyone on the other end is complaining of an echo.

Think possibly install the old radio as a solution?
[Touch Pro2, Tilt 2 Windows Mobile General] Dracarious:
Same problem here, hopefully this thread gets enough attention so that T-Mobile, HTC, or Microsoft does something about it.

I doubt its a hardware issue because it sounds like people who got replacements are still having the same problem. I had the problem from day 1 out of the box, but hesitate to get a replacement because i think they usually give you refurbished ones if you do.
[Touch Pro2, Tilt 2 Windows Mobile General] tinpanalley:
Well, the reason I posted this is because it had been happening to me since day 1 with the 6.1 and then again with the 6.5 T-Mobile ROMS The speaker is too loud and gets picked up by the phone's mic and then sends the sound of the person talking to you right back to them, and they hear an echo. It's the same thing that happens if you're using Skype with someone and your speakers are on too loud. You get stuck in a repeating feedback loop of echo.
[Touch Pro2, Tilt 2 Windows Mobile General] The Jack of Clubs:
did you try changing reduce noise in phone calls in phone advanced options from never to automatically?
[Touch Pro2, Tilt 2 Windows Mobile General] tinpanalley:
I will try that now. I've had it on 'always' until now.

I'll have to try a speakerphone call later though.
[Touch Pro2, Tilt 2 Windows Mobile General] Dracarious:
I tried lowering the volume of the speakerphone and it still doesnt help.

To replicate this I used my home phone called my cellphone and went into another room. I can hear exactly what the person on the other line is talking about now. Very annoying, but there must be some type of firmware fix.
[Touch Pro2, Tilt 2 Windows Mobile General] tp2thc:
i have this problem sometimes..im thinking its the connection i get thru the towers
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
Tried changing these settings during call with no success.
[Touch Pro2, Tilt 2 Windows Mobile General] rsacipher:
I think the problem is sound bouncing off of objects close by. I found if I turn the speaker phone on amd place it too close to other objects people hear the echo but if I move it away the echo goes away.
[Touch Pro2, Tilt 2 Windows Mobile General] hsco:
Speakerphone Echo Fix!

A simple way to fix this issue:

Step 1: Power the phone completely off

Step 2: Remove the battery and leave the battery out of the phone for 15 to 30 seconds

Step 3: Reinstall the battery back into the phone and power up

This worked on my phone like a charm! I wish I knew about this before I called in for a replacement
[Touch Pro2, Tilt 2 Windows Mobile General] liyuncca:
Do you need to do this every time? or just once for all?
[Touch Pro2, Tilt 2 Windows Mobile General] tinpanalley:
Well, essentially what this is doing is resestablishing a connection with your nearby transmission towers. So, if the problem is being caused by a bad signal this COULD possibly fix it. But the fact remains that the speaker, like any other that is too close to its microphone gets stuck in a loop so unless there's is some kind of noise cancellation feature it will always be a problem. I just don't get why I've never had a problem with a cell phone speakerphone feature.
[Touch Pro2, Tilt 2 Windows Mobile General] tazmajazz:
hi all! I was searching for this exact issue and came across this thread. I have EXACTLY the same issue. I don't see a definitive solution for it here, has anyone came up with a permanent solution? Its almost been 30 days since I bought the phone so if I need a replacement, I need to take it back ASAP, although it sounds like that wouldnt matter. The speakerphone was hailed in reviews as being one of the best features this phone has and for me it is completely unusable due to the echo that the other person hears.

Anyone have any new info on this?

thanks!

taz
[Touch Pro2, Tilt 2 Windows Mobile General] tazmajazz:
I tried pulling my battery and restarting the phone as suggested but no luck...there is still this ridiculous echo. I tried to use the speakerphone for a conference call and the other end said that it sounded like they were in a tunnel :-(
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
bump

bump ... still no resolution
[Touch Pro2, Tilt 2 Windows Mobile General] Florabella:
Hating my Touch Pro2 because of this speaker thing...

One of the main reasons I chose this phone was because it was touted as having such a wonderful conference calling speaker!! Now I find it's completely unusable in speaker mode - the other people hear such a constant reverb-echo that the conversation is impossible to continue. I am so mad. Has ANYONE had luck returning the phone for repair/replacement, or do you just get the phone back with the same old problem? Is anyone out there working on a fix, with HTC's blessing or not? This is very frustrating so I hope there's help coming soon... thank you.
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
I am now replacing the phone for the third time. This time the rep made sure to put in the notes that the issue was the speakerphone from the callers end. If they are testing from their end no issue will be detected. I have my fingers crossed. Worst case they will replace it with the HD2 I would assume.
[Touch Pro2, Tilt 2 Windows Mobile General] pigphish:
I now have my fourth TP2 and the for the fourth time a speaker phone echo. T-mobile wants to swap my phone out with an inferior phone. The HD2 is not even an option.

The only solution seems to be not using a speakerphone
[Touch Pro2, Tilt 2 Windows Mobile General] qwsoftware:
I find that when I place the phone upside down to automatically select the speaker phone, it is excellent quality (the best speaker phone ever!) but when I just press the speaker phone button, the quality is still good for receiving but then they can't hear me very well and sometimes not at all.

I read that when the phone is upside down, the speaker phone uses 2 mics and has noise cancellation circuits.
[Touch Pro2, Tilt 2 Windows Mobile General] bummler:
so any solution for that problem?
[Touch Pro2, Tilt 2 Windows Mobile General] arrrghhh:
From reading all these posts, there's no problem here. Some have said it's a bad connection with the tower, others have said the volume is simply turned up too loud.

This is an intrinsic issue with any speakerphone device - it has to have a second mic for noise cancellation, and good software that manages this. The TP2 does have a dual mic, who knows if it's properly used by WinMo.

I find my speakerphone to work quite well - so long as you don't turn it up too loud, the far end shouldn't have any issues. As always, if you mute your end when not talking this will solve the problem once and for all. Again, this is the nature of speakerphone.
[Touch Pro2, Tilt 2 Windows Mobile General] mr.horndoctor:
Try enableing AGC on the System Tab in Settings and also select the "Automatically" option under Reduce Noise During Calls in Phone Options.
[Touch Pro2, Tilt 2 Windows Mobile General] yummy2pointO:
Echo Solution

I put a screen protector (or maybe tape would work) over the back speaker, with a cutout for the camera and mic button.

It now works on speakerphone with no echo! The speakerphone is not as loud of course, but still quite nice.
[Windows Mobile Development and Hacking General] spyder4:
It looks like Microsoft are going to announce the newest verison off Windows Mobile, 'Windows Mobile 7' this Feb.

http://www.electronista.com/articles/10/01/30/new.win.mobile.to.get.renamed.due.at.mwc/

Thoughts?
[Touch Dual, MDA Touch Plus ROM Development] roadhog34340@live.com:
CURRENTLY THERE IS A HARD-SPL FOR THE NEON400!

​

Okay so I have hunted through XDA's forums looking for the right Hard-SPL for my HTC Touch Dual NEON400 VERSION 6.1WM to only find in one of the last spots that so far​

very little progress has been made on the CDMA version of the HTC neon400 until now. As of a few months ago your answer for flashing your phone was Sorry Try Again Later! But now

thanks to jockyw2001 and cobra_21ca a Hard-SPL is finally complete!!

Update Jockyw2001 has completed a hard spl for the neon400 cdma version the instructions and downloads are found in this thread please donate to jocky for his hard efforts.

http://xdaforums.com/showthread.php?t=649003
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Thanks, waiting patiently!
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Would it be possible to get a generic rom so we could use it on bell as well.
[Touch Dual, MDA Touch Plus ROM Development] roadhog34340@live.com:
I will Ask

I will ask him I am volunteering my phone for the Rom I dumped my phones ram and all. I am testing the outputted hard-spl to make sure it works he is doing the cook so I​

can not answer that atm sorry.
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
I can test as well

Just wanted to let you know that if you need someone else to test I will gladly do it, without a problem. Just let me know where to download. Thanks

Cobra
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
I will also gladly test. This is the best news I've heard in MONTHS!!!! My GF will be extremely happy. She is on Telus btw.
[Touch Dual, MDA Touch Plus ROM Development] roadhog34340@live.com:
Dump.bin

I have the original dump.bin file from my phone aswell. Anyone interested in getting the file need only ask, and I will send the link to download it!​
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
Any reason why I'd want this? What do you do with the dump file?

How does one go about creating the Hard-SPL anyway? Simply a questio as I'm unfamiliar with the process of gaining access to the phone.
[Touch Dual, MDA Touch Plus ROM Development] roadhog34340@live.com:
Dump.bin

The dump bin file is incase your testing and mess the phone up, and need to reload the default rom to reset your phone. You make a hard-SPL from the dump file aswell
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
Aha, gotcha. I can't wait for this.
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Update

Just wondering if there has been in progress made? Does it look like we will see it anytime soon?
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Double Post Sorry
[Touch Dual, MDA Touch Plus ROM Development] cbstryker:
I cannot wait for this. I've been hoping, wanting, begging for over a year now to put a newer WM or even an Android ROM onto my NEON 400!
[Touch Dual, MDA Touch Plus ROM Development] roadhog34340@live.com:
Update On Spl status

I Have Not Been On Lately So I have Not Had A Chance To Catch Up With The Guy Cooking It Up For All You Patient People. I Will Ask Him If He Has Made Any Progress Yet And If There Is A Estimated Date Of Arrival
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Ok Thanks!!
[Touch Dual, MDA Touch Plus ROM Development] Ecut:
Oh my god I absolutely love you for this. ~ Cannnot wait and best of luck. :)
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Update

Cant wait to be able to get this phone to come to life!
[Touch Dual, MDA Touch Plus ROM Development] randy1012:
This is the best news since i bought my neon400.

(sorry for my bad english)

Where can i download it? I'm very glad to test it.

Thank you.
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Update

Just wanted to let you guys know that I am currently testing the Hard Spl on my phone, ran with no problems, sent file to cook that he needed for testing. Now I am trying to get a cooked rom on this phone. Will let you know if everything is good.
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
Wow, this is amazing news! What OS can we expect from the chef? 6.5.5? Would Sense run on this phone or can it only run Manila 2D?
[Touch Dual, MDA Touch Plus ROM Development] jockyw2001:
HardSPL for NEON 400 CDMA is ready

Guys,

cobra_21ca tested my latest creation and it works.

There is only one problem, there are no cooked roms available yet. In addition there seem no official HTC roms out there either.

I will publish the HSPL in a day or two.
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
Jocky,

I can't tell you how happy this makes me. Thank you so much! As for the ROMs, we can always dump our phone to get a stock ROM. How much does this phone differ from the other NEONs in terms of hardware? I seem to recall the NEON400 is more like the Diamond than anything.

Is anybody working on a ROM now?
[Touch Dual, MDA Touch Plus ROM Development] jockyw2001:
I don't know. Someone should reconstruct a stock rom from a (pdocread based) dump to start with. I'm sure that would make cobra_21ca very happy ;)
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
Whoa, you just went like 2 levels over my head with that sentence ;)

How does one go about reconstructing the ROM from a dump? Is there a tutorial on that somewhere? I'd love to learn the dev side of these phones but have no idea where to start.
[Touch Dual, MDA Touch Plus ROM Development] jockyw2001:
This is for Kaiser but for NEON400 it should work the same:

http://xdaforums.com/showthread.php?t=337066
[Touch Dual, MDA Touch Plus ROM Development] cobra_21ca:
Jocky you got me, it would definently make me very happy!

Anyway guys I need some help, I was testing JockyW's HardSpl and I decided to go out on a limb and try a ROM for a Neon300, BIG MISTAKE!

My phone is now bricked and I need some help, Jocky can reconstruct the orignal rom if someone would be nice enough to dump there phone with the link that JockyW provided.

If someone would be so kind it would be greatly appreciated, my phone is now in my drawer and all I get when I turn it on is a HTC screen, no boot, no anything.

Lesson Learned!
[Touch Dual, MDA Touch Plus ROM Development] 88fingerslukee:
Unfortunately, all I have is a Telus NEON400. Would that at all help you? I didn't see a video at that link.
[Touch Dual, MDA Touch Plus ROM Development] jockyw2001:
@88fingerslukee, here is a post which clearly describes what you must do to dump the OS: http://xdaforums.com/showthread.php?t=334680

You need itsutils from here:

http://nah6.com/~itsme/itsutilsbin-20100222.zip

Please carry out these steps and upload the files (Part0, 1 and 2) in a zip to www.mediafire.com. Thanks!

There is one other part you must dump, but that I will explain to you in a PM.
[Touch Dual, MDA Touch Plus ROM Development] zephod:
I've got a Telus NEON400 and I'd definitely be happy to help. Let me know if there's anything I can do.
[Touch Dual, MDA Touch Plus ROM Development] jockyw2001:
Much appreciated :)

Please carry out the steps in my post above (http://xdaforums.com/showpost.php?p=5885171&postcount=28) and PM me the download link(s)