[TG01 ROM Development] serialkillazzs:
repair centre

bit off topic but thought might get a bit more attention here

Dear Valued Toshiba Customer ,

Thank you for contacting Toshiba Mobile Communications.

you will need to send to handset repair center , you can also try to perform master reset before sending the device to repair center , please back up your data before perform hard reset

How to Perform a Hard Reset on the Toshiba TG01

To Hard Reset the Device

Ensure the device is turned off.

Press and hold down volume up and camera buttons

While holding these keys, press the Power key.

Follow on screen prompts

A white screen will appear, asking to confirm the hard reset.

Alternatively, To Hard Reset the Device

Ensure the device is turned on.

Remove the back cover from the device by pushing it towards the top of the device.

Remove the Stylus.

Press and hold the Volume Down and Enter keys.

While holding these keys, press the RESET button with the stylus, located at the bottom left at the back of the device.

A white screen will appear, asking to confirm the hard reset.

Press the Volume Up key to confirm the hard reset or press Volume Down to hard reset and format internal memory. Press other keys to cancel.

if you have a proof of purchase stating your warranty and your IMEI number you can send the handset to UK repair center

Customers with Network Branded devices - e.g branded by Orange - you will need to speak with thier network operator or thier Point of Sale directly, as their warranty is with the Network Operator. The Network Operator will use their own repair channel in order to get the device repaired.

Toshiba Branded Devices:

Toshiba Branded devices are able to booked in to the below repair center. you will need to contact the repair center themselves using the below details.

Regenersis

32 Fountain Drive

Inchinnan Business Park

Renfrewshire

PA4 9RF

Tel: +44 (0)1418121111

Please only send in the device, the battery and the charger. Do not include the SIM Card or Memory Card.

Before you send in your device I would like to warn you that should the repair centre determine the device has been subject to accidental or water damage your warranty will be invalid. In this case the repair centre will still be able to fix the device but you will be liable for the cost of the labour and the replacement parts.

Before the repair centre proceed with the work you will be supplied with an invoice. Should you decide not to proceed and would like the device back un repaired, you will need to pay the shipping charges and a small charge for the inspection of the device.

Please do not hesitate to contact us again for further assistance and use the reference number found in the subject field for all enquiries.

Best Regards,

Toshiba Mobile Communications,

T: 008000 505 2006 - International free phone number

T: 0044 207 111 0990 - Please use this number if your country does not support the free phone number

E: customer_operations@toshiba.co.uk

www.toshiba-europe.com/mobile

This communication is from Toshiba Information Systems (UK) Ltd, a company registered in England and Wales with Company Number 918861, whose registered address is at Toshiba Court, Weybridge Business Park, Addlestone Road, Weybridge, Surrey KT15 2UL, England.

This email (including any attachments) is intended only for the recipient(s) named above. It may contain confidential or privileged information. If you are not the intended recipient, please do not read, distribute, copy or otherwise use this communication or the information in it.

This email may also contain technical information which is subject to export control requirements under applicable laws and regulations. You must ensure you comply with all applicable export control requirements in force from time to time when using or distributing the information contained in this email. Any views or opinions expressed in this email may be solely those of the author and are not necessarily those of Toshiba Information Systems (UK) Ltd. If you have received this communication in error, please notify us by email (helpdesk@toshiba-tiu.co.uk) or by telephone (+44 (0)1932 841600) and then delete the email and any copies of it.

we could send a upgrade petition to toshiba repairs but probably fall on deaf ears!!!