yashsingh1/xdaforums huggingface dataset:
[myTouch 3G, Magic Android Development] Jamesbonz:
My data connection didn't seem to initialize an hour or so ago, seems to be fine now though, running some Eclair 2.1 ROM. Though I don't doubt the shut-off is on its way, and will probably be done in waves like DThor mentioned earlier...
[myTouch 3G, Magic Android Development] Harrison_K:
I'm pretty sure it will come in waves as posted earlier. I updated from cursor's 1.11 to 1.2 last night around 10 pm. I had to get up at 5am to feed our baby and couldn't get data. Just woke up again now, and it's back. Infact this post is written on my magic.

So, I can confirm that at some point it is likely that everyone is going to loose data access, bit that cursor's 1.2 Rom works as expected!
[myTouch 3G, Magic Android Development] *child:
I just upgraded from the official Taiwanese RUU with SenseUI using these instructions. Thanks!
[myTouch 3G, Magic Android Development] DaMonk:
When I was on the Phone with Rogers tech support, I was told that they have scripts that run around every 4 hours for disabling data, so far I haven't lost my data but then I mostly have my phone connected to a wireless connection.
[myTouch 3G, Magic Android Development] Stach1:
Well, just lost my data conection. Running Hofo 307. under mobile network it says, "disconnected because service is unavailable"
[myTouch 3G, Magic Android Development] Dazog:
Mine is gone with Eclair based 2.1 rom also
[myTouch 3G, Magic Android Development] funkyphilio:
Gone with Cyanogen. :(
[myTouch 3G, Magic Android Development] ajhuddy:
So I broke down and performed the update last night overtop of cyanogen. Overall, it's a nice upgrade even though we're forced to have it.

Now the question is...how can this be rooted?
[myTouch 3G, Magic Android Development] cursordroid:
Whoa, whoa, whoa!!!

Don't use the Rogers update!

Install CursorSense32A, at least for now, just to keep root on your phone. :)

It's not 11 hours after the 'cutoff' and I still have data on my phone running CursorSense32A.

http://xdaforums.com/showthread.php?t=592856

Read the directions carefully, you'll need a new Radio and SPL for your 32A Magic, but it's not hard. :)

When the data issues are sorted out for other ROMs, then it's easy to go back and you won't have to wait for someone to root the Rogers 3.05 ROM...
[myTouch 3G, Magic Android Development] Stratrix:
my internet just stopped working.
[myTouch 3G, Magic Android Development] Thesniperz:
gone with Ahmgsk SuperD 1.6.. :(

I guess i'll have to update with their Rogers crap.. :(

hopefully we'll be able to root it again with the perfected spl soon.
[myTouch 3G, Magic Android Development] cursordroid:
Or... you can install the CursorSense32A build. So far I haven't lost data conneciton on Rogers with it. It is based on the new Rogers build.
[myTouch 3G, Magic Android Development] Thesniperz:
i'm kinda confused, mixed with being scared (LOL!) in doing that SPL /Radio change (i might brick it)

i'm pretty sure some here in xda will be able to root the new SPL soon. :D
[myTouch 3G, Magic Android Development] maxqc:
I'm in Quebec City with Cursorsense 1.2 and I lost my data connection ... Hope they see i "upgraded" and enable it back soon
[myTouch 3G, Magic Android Development] emdee28:
Data was working fine this morning around 9 AM but found it stopped now on manup456 2.1. Looks like its CursorSense for me. Anyone happen to know if I will have to call them to reactivate data after the update or will it be automatic? Also anyone has the SMS Timestamp issue been fully resolved now since its an official rogers ROM? Thanks in advance.
[myTouch 3G, Magic Android Development] PurpleFries:
SMS timestamp is fixed.

Some people have asked customer support and they said that data would be reactivated if you call them and you have a higher rom than rogers.

If you flash cursorsense, data should come back automatically without calling them.

Flashing radio and spl is very easy if you follow the guide to the dot.

You can also always downgrade back.
[myTouch 3G, Magic Android Development] reddragond:
Running CursorSense 1.2.0 and I had data this morning but then lost it sometime between now and 10am. In Hamilton. Cursor did Rogers make any notes on your account about disabling data?
[myTouch 3G, Magic Android Development] cursordroid:
I'm in Edmonton, and it's been 7 hours since 6:00 AM EST, and I still have data on my phone.

Note: Make sure you have radio 6.35.10.18 if you hope to maintain Rogers 3G data.
[myTouch 3G, Magic Android Development] dreckis604:
Ran the rogers update last night,,, didnt lose data at all!! actually the rogers update is pretty Damn good its fast, i noticed WAYYY better battery life and overall better performance
[myTouch 3G, Magic Android Development] jvincent66:
I'm on a 1.6 build and had data this morning but it's gone now. I'll wait until the dust settles and call back tomorrow since they had a note on my account.
[myTouch 3G, Magic Android Development] cursordroid:
Please make sure you have the 6.35.10.18 radio flashed. They might be checking for this as well. :)

Instructions in my signature.
[myTouch 3G, Magic Android Development] reddragond:
Good call, forgot about radio. Updated now, fingers crossed for data restoration soon!!
[myTouch 3G, Magic Android Development] cursordroid:
You might want to call Rogers to tell them that you updated and they should restore your data connection because you desperately need it.

They will restore it, then when their script runs again in 4 hours, we'll see if you lose data again.

worth a shot right?
[myTouch 3G, Magic Android Development] Tolarian:
I have a Dream 32B with latest CM and I lost my data connection an hour ago or so. Been on hold for 35+ mins on the phone now, haven't spoken with anyone yet. Is there any option for my phone other than the rogers update? I really don't want to lose root...
[myTouch 3G, Magic Android Development] dreckis604:
looks like even with cursuresense everyone is getting disconnected my friend just got dropped and he didnt update.. i did but he did update to the latest cursersense
[myTouch 3G, Magic Android Development] bcrook:
I am pretty sure everyone loses data for 24hrs and only those who have updated will get it back.
[myTouch 3G, Magic Android Development] reddragond:
On hold right now. I wonder if they had extra staff today for the expected increase in calls. Probably not since it's Rogers. Will tell you how it goes!
[myTouch 3G, Magic Android Development] jvincent66:
Yep, that was what the official message stated. I'm sitting tight until tomorrow.
[myTouch 3G, Magic Android Development] dreckis604:
not true, i spoke with the rogers agent yesterday whom WAS VERY technical, he helped me do the upgrade via SIM card method because im running windows 7 he said my data wont be cut off if updated.
[myTouch 3G, Magic Android Development] PurpleFries:
I'm on cursorsense and im still runnin strong
[myTouch 3G, Magic Android Development] mafiakid:
i'm running cursorsense 1.2.0 and haven't lost data.
[myTouch 3G, Magic Android Development] crisvillani:
Same Here!!
[myTouch 3G, Magic Android Development] ma401:
I'm on RA 1.6.3 and I haven't lost data either :)
[myTouch 3G, Magic Android Development] George Dobrev:
Amon-RA 1.6.3 - lost data

CursorSence 1.2 /older radio - 6.35.07.29/ - lost data

Flashing the recommended radio now and will wait a few hours.
[myTouch 3G, Magic Android Development] bernZ:
I think the reason that some of us lost data and not others is because our phones were not flashed until this morning when the lockout already kicked in. Our phones/accounts were already flagged as non-updated according to Robbers.
[myTouch 3G, Magic Android Development] dreckis604:
i flashed the new rogers update around 1am PST time
[myTouch 3G, Magic Android Development] stgeorge88:
data just gone on donut (SuperD)...

flashing cursorsense...

rebooting...

done. and wondering when i can get the data back.
[myTouch 3G, Magic Android Development] cursordroid:
I have been running my CursorSense32A ROM since before the cutoff time, with the 6.35.10.18 radio. I haven't lost my data connection yet.

It's now 10 hours after the cut off.

Everyone, please keep in mind that Rogers may be checking the radio version as well as the build number. I have noticed that people running CursorSense32A were cut off if they still had the older 6.35.08.29 radio, and not the new 6.35.10.18 radio.

Install CursorSense32A, make sure you have the 6.35.10.18 radio and then wait to see if Rogers gives you the data back. If not, then I recommend calling Rogers to tell them that you've updated and you still don't have data. Get them to reinstate your data, then see if it goes back out again later. :)
[myTouch 3G, Magic Android Development] jvincent66:
I wonder if the SuperD 1.6 ROM will work with the new radio / SPL. Off to check.
[myTouch 3G, Magic Android Development] eyegor:
You cant flash it. I've tried :)

It says your device is not a dream or sapphire...
[myTouch 3G, Magic Android Development] shael:
do u we speak to tech support?
[myTouch 3G, Magic Android Development] thequinox:
I too have yet to be cutoff. I installed CursorSense 1.2 last night, probably around 3am. I think the blackout just hasn't happened in Edmonton yet. We should probably just stay tuned.

My brother is running HoFo or something, can't remember which. I'll post when one of us or both of us looses connection.
[myTouch 3G, Magic Android Development] Theros:
I was running HoFo 3.07 and lost data around noon. Just reflashed my phone with the recommended radio/ROM and still waiting for it to come back... Of course, it'll be a while.
[myTouch 3G, Magic Android Development] dreckis604:
just an update everyone they are able to check build number just confirmed in a live chat with the tech support guy, my buddy is on an older version of cursersense,,, just updated called in and they said they will re-activate everyone after midnight tonight PST time who has updated.
[myTouch 3G, Magic Android Development] midnightmach:
delete.............
[myTouch 3G, Magic Android Development] Thesniperz:
so what's the build number and spl after updating?

the guy i talked to online said the latest one is 2.17.631.2. is this it?
[myTouch 3G, Magic Android Development] squintzzhero:
want rogers 3g back?

post #1835 in cursesense 1.2.0 thread
[myTouch 3G, Magic Android Development] Thesniperz:
how about in fido? same thing?

so they don't see anything?
[myTouch 3G, Magic Android Development] squintzzhero:
Cant tell you as i'm on rogers and have tried two bart backups of eclair 2.1 roms and both work. Currently on xRom and i can tell you that they don't even know what they see besides the handout with the 911bullsh*t script.
[myTouch 3G, Magic Android Development] CasseTrop:
SuperD, lost data.

How retarded are these guys, damn. they fix the bug 6 months late and annoy people who already fixed it.

Well done Rogers.
[myTouch 3G, Magic Android Development] Thesniperz:
i'm still gonna wait 24 hours and see if data comes back..

if not, i'll try bugging fido to get it back.. if still no luck.. i'll update.. :mad:
[myTouch 3G, Magic Android Development] thequinox:
Update: My brother's phone has lost data connectivity but mine (running CursorSense 1.2) is still running fine.

We are both in Edmonton.
[myTouch 3G, Magic Android Development] j.lai:
so we'll have to unroot my phone to update it then root it again? what a pain...
[myTouch 3G, Magic Android Development] jvincent66:
Just for ****s and giggles I changed my radio/spl and loaded cursordroids new ROM. I go the "Network unavailable" message for my Wireless connection.

I flashed back to my 1.6 ROM and will check to see what happens tomorrow.
[myTouch 3G, Magic Android Development] knarfdotca:
Just got off a chat with Rogers and they told me if I'm running 1.6 then I can't use their update and my data will automatically be turned on within 24 hours. i'm taking a wait and see approach and hoping that the wifi at work is working tomorrow.:)
[myTouch 3G, Magic Android Development] Rebellion_CA:
I have an outright purchased HTC Dream. My data is not working even though I run 1.6 from Enom. Fido will not acknowledge any support for the phone since it is not a Fido phone but yet they still removed my data.

Conflict? I think so!

Another issue I have, I’m starting to lean toward mjschmidt on this one, I think there is an ulterior motive behind this update. Rogers/Fido could have easily programmed their network to deny anyone with a Rogers HTC Dream/Magic on the faulty revision of the OS, everyone else would be granted access. This would allow the users with rooted ROMs that want 1.6 or other features to use their phones as they please. Normal users that didn’t upgrade or couldn’t would not get data and they would have to contact Rogers/Fido to resolve the issue, which would legally protect Rogers/Fido on the E911 issue.

Something is fishy here or Rogers/Fido’s technical staff needs to be all fired for incompetence.

Has anyone gotten data back yet? I have called, and I am going to demand it. If they do not I thing we need to get a class action in order, we own the hardware and they are not taking the most logical steps to resolve it.
[myTouch 3G, Magic Android Development] bcrook:
1.89.631.1 146733 CL#94714 is the Dream build no.

Source: http://downloads.rogers.com/wireles...am_Required_Software_Upgrade_Instructions.pdf

3.05.631.7 CL#118917 is for the Magic

Source: http://downloads.rogers.com/wireles...ic_Required_Software_Upgrade_Instructions.pdf

SPL is 1.76.2010 and radio is 6.35.10.18
[myTouch 3G, Magic Android Development] KAwAtA:
Just wondering, for those of you who have not yet updated... How long do you think you'll be sticking to this for? Fortunately I'm at school a lot and then at home.. so I got wireless here,, but i'd like it back when I don't have a connection *sigh .. I think I'll probably hold off for about 2 weeks at most before doing the damn update. Hopefully theres a way to get Rogers to activate the data again.

Wish I didn't make the switch from MyHero Rom. It was way too slow, would totally take this update right now if I was still on it. Damnit, too addicted to CM right now and everything is set up and beautiful ugh
[myTouch 3G, Magic Android Development] jasonwang:
How to download this RUU? I cannot find any link for this. Thanks you!
[myTouch 3G, Magic Android Development] ChillyEli:
I'm not updating. I'm fighting this myself. I'm using a 2.1 Rom right now on my phone and I refuse to downgrade to 1.5, allow them to see I've downgraded, and then re-upgrade to 2.1.

Like I said to my friend who works at Rogers (retail): It's like if I had Windows 7 installed and Microsoft asks me to downgrade to Windows XP, apply an update and THEN I'm allowed to re-upgrade to Windows 7.

I'll wait until they either just turn me back on or a cook decides to make me a hefty meal that allows me to continue doing what I want to with my phone.

I'm REALLY tempted to call Rogers everyday to tell them "I have updated my phone, please re-instate my data". Even though I haven't applied THEIR update, I have updated my phone with newer software that has the fix already in it.

UGH. I'm so frustrated with this whole thing.
[myTouch 3G, Magic Android Development] stgeorge88:
and my data is back! (3 min ago)
[myTouch 3G, Magic Android Development] maxqc:
Data is back

(Now on Cursorsense 1.2 with SPL is 1.76.2010 and radio is 6.35.10.18)

I think I'll switch back to a 1.6 ROM
[myTouch 3G, Magic Android Development] KAwAtA:
Since they're still scanning or w/e, wouldn't that disable your data again? If it doesn't then I know what I'm doing! or perhaps I'll just be lazy and wait until they give us back the data lol
[myTouch 3G, Magic Android Development] Ramsey:
thanks cursor for the great rom ! it's very very fast.. faster than myhero 1.13 which was very stable.

We'll see tomorrow or aftertomororw if they give us back the internet, if not then we call them :D and tell them we updated.

update: internet is back :D!
[myTouch 3G, Magic Android Development] the.nebular:
If I update to Cursorsense will I be able to switch back to cyanogenmod with the new SPL and radio?
[myTouch 3G, Magic Android Development] maxqc:
I think you'll have to downgrade SPL+Radio to get back to CM
[myTouch 3G, Magic Android Development] cursordroid:
NOTE: Rogers customers!!! You need to keep CursorSense32A flashed for at least 24 hours to see your data connection come back if you have lost it at one point.

They scan every four hours then give you your access back within 24 hours of finding that you're running the Rogers updated ROM (or my ROM)
[myTouch 3G, Magic Android Development] mattp2182:
My magic is rooted, running Amon Ra's clean donut. But when the 911 issue appeared i managed to convince rogers to send me out a different handset.

So now I have a Sony xperia x1 registered to my account as well as my working magic. My magic still has data when i swap my sim into it. Should i expect that data to get terminated or should it carry on because of the X1 now on my account?
[myTouch 3G, Magic Android Development] KAwAtA:
Hopefully this helps you guys, I called in for HTC tech support, HOLY FRIK ITS A LONG WAIT, I just went into iphone and the guy I talked to was amazing. He offered to "cheat" me into the queue somehow if the problem wasn't fixed. I simply asked him to refresh my data / network connection for my phone and that was basically it.

Using CM 4.2.13

Thanks to the guys that suggested this method. Worked nicely for me. *prays the data stays*
[myTouch 3G, Magic Android Development] cursordroid:
Rogers scans the network occasionally (every 4 hours) and they might find your HTC Android handset running an older build and put oyur data on hold... I can't know for sure though. If they cut it off, call them and give them ****.
[myTouch 3G, Magic Android Development] MrLuigi:
Ok so what I gathered from this session with Rogers is that once you have the internet re enabled to your phone you will be able to upgrade again. So if you can talk them into re-enabling on their end there is no reason to patch.

I personally don't want to downgrade to get my internet on again. I am also running a 2.1 Rom.
[myTouch 3G, Magic Android Development] ivanfilippov:
My data went out since this morning and my voice calls were also disabled, unfortunately I had to wait until I got off work to call Rogers, was in queue for 40 minutes.

The tier 1 tech I spoke to wanted me to call back to the "Office of the President" or something similar mentioned in this thread earlier tomorrow during normal hours, but I convinced him to let me talk to a tier 2 tech.

I spoke with Joel, who seemed very aware of the problem and even admitted that they were getting quite a few people calling in with issues relating to 1.6. He told me they have a separate team that deals with the network cutoff which is not customer facing, meaning I couldn't talk to them. I'm guessing this is their Provisioning team.

Joel continued with the 911 safety defense until I suggested that I call 911 with my phone and he could check my CDRs, he backed off right away, said he'd forward my concerns to the team responsible. He also told me that although 1.6 isn't tested on Rogers' network, it might receive data services along with the official Rogers devices. I also got a reference number for the ticket he made.

Best of all, when the T1 was fixing my voice calls he did a network reset, so now I have data. :)
[myTouch 3G, Magic Android Development] bernZ:
For people who are still stuck and have flashed to the latest cursorsense and radio, you might want to try to power cycle your phone.
[myTouch 3G, Magic Android Development] reddragond:
Just got my data back! Running cursorsense with latest radio!
[myTouch 3G, Magic Android Development] Thesniperz:
I'm with you here!!..

i'm not updating and will be calling Fido every day and bug them to re-instate my data..
[myTouch 3G, Magic Android Development] thequinox:
This is unofficial, but I have heard reports that this works.

It's been mentioned elsewhere that if you call Rogers iPhone support, you can just ask for a network reset that will solve the issue. Give it a shot. I'm not sure how long it will last but one of my friends did it and it reinstated his data.
[myTouch 3G, Magic Android Development] Rede83:
I called and waited on hold for 40 minutes. The guy said I had to wait 12 to 24 hours. (I want to stay with CyanogenMOD).

I asked if he could do a network reset, just in case. He said it wouldn't do anything. I asked if he could try anyways. He did.

It didn't do anything.

Waiting til tomorrow, but starting to suspect I'll have to install CursorSense.
[myTouch 3G, Magic Android Development] Markusn82:
Network reset works

I got data restored on both mine and my wife's HTC Magic. I did the following:

1) Call Rogers support line

2) When you hear the automated message asking for the reason why you are calling, say "tech support"

3) When you hear the automated message about what phone you are using, choose the "other" category (which means you stay on the line and don't say anything)

4) Tell the representative that your internet isn't working and that you require a network reset

5) If they try to switch you to their smartphone department, tell them that you've already been switched there several times and that you were put on hold for a long time. Just insist that they do a "network reset" on the spot.

I did this and got my network reset done the first time. When my wife called to do the same, they tried to transfer her several times. She finally got a representative to do the network reset and her internet is now restored as well.

UPDATE: This is on the latest Cyanogen rom (so yes.. this is with custom roms)

Good luck.
[myTouch 3G, Magic Android Development] sleepymatt:
Is caller id working??
[myTouch 3G, Magic Android Development] Thesniperz:
is this on an UPDATED phone? or with custom ROM?
[myTouch 3G, Magic Android Development] mrashley:
I called Roger's and was on hold for 20 minutes, but during that time used the live chat feature and immediately spoke to a tech agent.

He said that the official line is: no upgrade no internet, but they're also tracking people calling in with 1.6 or other upgraded ROMs. I suggest to everyone to contact Rogers and let them know this is an important issue for their customers.

<rant>

I'm a Fido customer, with an HTC Dream running Cyanogen 4.2.7.1 (I should update..). I don't have recourse with Rogers, but apparently they have it with me. If I can't keep my mods I will likely sell my phone and go on a voice plan with Virgin or someone totally unrelated to the garbage that is Canadian telecoms.

</rant>
[myTouch 3G, Magic Android Development] funkyphilio:
Switched to CursorSense 1.2.0 late yesterday afternoon. Got up this morning, did a power cycle and now I'm back online in Calgary. Thanks Cursor, you're one of my new favorite people. :)

Rogers on the other hand can get bent.
[myTouch 3G, Magic Android Development] Davindy:
So I'm going to assume that those of us with no data still are going to have to do the following??:

1. Upgrade radio to 6.35 and SPL to 1.76.2007.

2. Then install Cursordroid's CursorSense 1.2.0

3. Sit back and wait for data to be re-enabled.

4. (Optional) if we want CM again then we have to downgrade our radio and SPL to allow for this?

This sounds like a bit of a pain, but is this the best solution for getting our data back?

Anyone try the fix by bcrook? I haven't been able to find any posts stating they got back up and running using this method.....