yashsingh1/xdaforums huggingface dataset:
[myTouch 3G, Magic Android Development] playingdoh:
im not quite sure why everyone is trying to explain to the reps that they have a custom rom installed (such as cyanogen).

ive been running cyanogen since it was first ported to 32a and when i got the first text threatening me to downgrade my phone, i called their bluff and only installed Bcrooks patch, after that didn't work and my data was cut off. i called and told the rep that i had upgraded and i didn't understand (playing dumb and telling them what they wanted to hear). they did their network reset and i rebooted my phone and all was good.

then the texts and calls started, so i blacklisted them with handcent and spc and that worked fine.

then they redirected my calls so i told the rep that i upgraded on the 23rd and that i didn't understand, so another network reset and a reboot fixed that.

as for the people who have been told that its automatic or that there is no such thing as a network reset, i suggest just thank the rep for there time and hang up and call again (you will get a different rep) and keep doing that until you get what you want.

you have to remember that the people on the other end of the line are working at a call center for a reason and dont know/care what a custom rom is and they are just going to do what they are told to do by there boss. So tell them what they want to hear, not the truth.

if you really want to make there lives hard (i do), tell them you cant read and that you want them to read off your contract or read all the notes on the account; then do it again and again with different reps. i do this while playing video games and just use my bluetooth headset. this way when i ask for things they see all the bad notes on my account and do what i want.

and thats my rant.
[myTouch 3G, Magic Android Development] TriC_101:
Anyone been able to root the Rogers new Magic firmware??
[myTouch 3G, Magic Android Development] ben.selinger:
CCTS complaint

Ok all. I've finished a writeup of this whole incident which can be found at http://techreview.eatuniverse.net/2010/02/10/rogers-mandatory-android-update-a-brief-history/ . My idea has been to provide a single point of information for everyone to reference in their complaints to the CCTS. Take a look at it, and let me know if there are any changes that should be made before we start submitting mass complaints to CCTS.
[myTouch 3G, Magic Android Development] Thesniperz:
anyone able to get their IMEI accepted to the rogers waiver?
[myTouch 3G, Magic Android Development] eblanchette:
I'm in the same boat "Please enter a valid serial number."

I'm using the Live Support...
[myTouch 3G, Magic Android Development] eblanchette:
Live Support Response:

Saleh says:

Ok I will have to escalate you're issue to be fixed

Saleh says:

Is that fine

Saleh says:

Give me a moment to fill out a trouble ticket
[myTouch 3G, Magic Android Development] Retardical_Sam:
Ben, thanks for taking the time to write all that up. It reads well, the only modification is maybe toning down the exaggeration in the "About a year ago" section. Saying that "nearly everyone" is dissatisfied I think it misleading, I'm sure there are plenty of Dream/Magic owners that never look at any forum like this that are fine with their phones. Yes, the subset that comes to places like these is dissatisfied, but that's got to be a small minority.

Other than that, it looks great, and thanks again!
[myTouch 3G, Magic Android Development] linusr:
talked to Rogers tech support and they cleared the block :)

looks to be an problem in their IMEI list
[myTouch 3G, Magic Android Development] skyzorg:
Rogers is checking for Build Number

Lost data a couple of days ago using Amon_RA ROM. Switched to SuperD new radio Rom and that didn't help.

Just talked to Live Support.

1st off they asked me for build number; I lied and told them '3.05.631.7' (got from update instructions PDF). Then they had me remove the battery a few times, and change settings, which didn't help. Then they asked for IMEI #

They said:

"Ok take the battery out and put it back in one more time. There was still a block on the account it should work now.

However if you place your sim card into another htc dream or magic that doesn't have the right build number the block will come back. Please powercycle the phone and confirm to me if the data is working."

So while they were waiting I restored Cursorsense from Nand backup (remembered that it had the correct build number), and it worked.

So I guess any ROM used with Rogers has to have the correct build # (and radio, presumably). Any way to edit the build number?
[myTouch 3G, Magic Android Development] Vimes14:
The Waiver form just accepted my IMEI, and responded that my request for data restoration had been submitted and internet access will be re-enabled within 24 hours.
[myTouch 3G, Magic Android Development] alan090:
no1 listens to me

its a phone level block determined by imei scan

alls u need to do is have it resend to switch and make sure u tell them its been more than 24 hours so they remove the block on your line

if you dont believe me fine, just goto a rogers plus and ask them to see the library page dealing with htc 911 issue and the procedure

(search : htc 911) or check whats new feb and the redirect info will be there ( if they dont show it to you then ask them to please read the approved procedure)

all this radio and rom flashing is really un-needed lol

the waiver makes it even easier now.. proving once again that rogers just wants you to acknowledge the update and dont really give a flying **** what you do with the phone

people that didnt take my advice from which was here from jan 24 the day of the data cut - you have only yourselves to blame

and the people limiting yourself to 6.35 and 1.5 sense roms for this reason

well thats your choice - im enjoying my FULL selection of regular roms on both my dream and my magic

so what im saying in short skyzorg is YOUR GOOD TO USE whatever ROM you WANT ;p\

you have complied with rogers policy
[myTouch 3G, Magic Android Development] Thesniperz:
ok, i just tried the waiver again today and it worked.

maybe their IMEI database wasnt updated until today..

hopefully no more txt msg, phone calls, redirected calls crap from Robbers..
[myTouch 3G, Magic Android Development] Teletran:
I hope that it is true as well.

Unfortunately I cannot post a link to the thread in the Android forums that mentions this since the forums considers me as a new user due to my post count.
[myTouch 3G, Magic Android Development] Bedeadu:
Think I might have a trial

Recently I rec'd the HTC Dream/Magic Upgrade...To anyone that has done this probably knows how much faster and smoother the Magic is (Screw the H/W Keyboard, not worth the lag and bulk). Which is why I am willing to Test this update out on my Dream. Unless someone beats me, I will do this tomorrow morning.

Just need to unroot my dream, then apply the update, I really don't care at this point if i Brick it now, so I will do some research, I know the SPL and Radio seem to be really similar to some new ROMS released based off a HERO, I want to see if theirs has been rooted and how.

Wish me luck, meanwhile maybe someone else might figure it out before then, never know?
[myTouch 3G, Magic Android Development] ajhuddy:
Just updated my wife's phone. SenseUI looks pretty nice. I'm holding off 'cause I like the CM version i have installed on mine...
[myTouch 3G, Magic Android Development] Teletran:
So I phoned Rogers and asked whether or not Internet access will be disabled on my phone even if I already have the 1.6 software. I mentioned to the rep that the 1.6 firmware is not affected by the 911 issue.

The rep initially stated that he thinks that it shouldn't yada yada since I have a newer version of the firmware. I asked him to doulbe check his info because he did not sound sure.

After being on hold for a few minutes he comes back and gives me the speil that rogers does not know if 1.6 has the 911 issue or not and they want everyone to have the updated 1.5 firmware. So it sounds like they want to force the update on you or your Internet will be cut off.

I asked the rep to open an issue to his tier 2 support to have them verify that the 1.6 firmware does not have the 911 issue so that 1.6 users are not barred from Internet access. I had to ask for this 3x before he agreed to do it.

I got a ticket number for the request and I hope I get a call back about this.
[myTouch 3G, Magic Android Development] fatcow167:
do you need to unroot before the update?? or just follow rogers instrutions?
[myTouch 3G, Magic Android Development] kassemalaa:
error 170

im trying to upgrade my phone but im geting error 170 (device not connected) but it is actually connected, any ideas???
[myTouch 3G, Magic Android Development] skittleguy:
Ran the update, extracted the rom1.zip, restored system.img/boot.img/userdata.img through fastboot. Works fine on a 1.76.2007 w/6.35.08.29 radio 32A Magic.
[myTouch 3G, Magic Android Development] Teletran:
Do you still have root access to your phone after having installed the update?
[myTouch 3G, Magic Android Development] skittleguy:
Nope. But I didn't lose my SPL. They'll be a rooted boot.img soon anyways.
[myTouch 3G, Magic Android Development] Bedeadu:
I had a feeling you'd be joining in here...

I remember you being the front runner on getting this done when the magic started shipping for Rogers, and you beat us G1 owners to the punch, by a few weeks i think.

Anyways, thanks for the good news for all of us
[myTouch 3G, Magic Android Development] skittleguy:
Here's the boot.img if anyone wants to play around with it.

http://rapidshare.com/files/339646537/NewRogersBoot.rar

I'm pretty sure some studious hacker can root this biotch.
[myTouch 3G, Magic Android Development] fatcow167:
guys... I've update and on fido network... I lost data service, it keep saying I'm roaming
[myTouch 3G, Magic Android Development] Thesniperz:
so if we don't update our phones to their latest build, we lose our internet?

don't wanna lose my root...

hopefully, someone can figure out how to root our Magics with the new spl soon..
[myTouch 3G, Magic Android Development] g00gler:
The APN settings may be wrong for the data issue, forum.xda-developers .com/showthread.php?t=537829 (it won't let me post the link properly)

Not sure about the roaming thing though..
[myTouch 3G, Magic Android Development] fatcow167:
I've checl....apn: internet.fido.ca

userid: fido

password: fido
[myTouch 3G, Magic Android Development] yanyu:
I'm stuck with 1.76.0007 S-ON for a long time

I hope this one can help me out

If I'm able to flash this rom, with means I can flash any thing

If later some one hacked this rom, I can then direct flash that one to get official Sense and Root.

But... will I be that lucky ? @_@
[myTouch 3G, Magic Android Development] mbk.2k3:
confused....

so ive rooted my phone and flashed custom ROMs on it earlier. but i mostly did this wihtout any serious tech. knowledge.

so can someone explain this notion of "perfected SPL" and why it would hinder the process of upgrading our phones? im running CM (.12 based on 1.6) on my magic and wondering if i can do a simple upgrade or not....

i see one user had good luck with the upgrade. i personally would like to try this ROM out if it mean a nice proper Sense UI interface and a proper Rogers ROM.
[myTouch 3G, Magic Android Development] fatcow167:
I just flash from cm too...

it's nice and all...

but since I'm with fido, and it's a rogers firmware I'm getting the roaming symbol now...

the interface is awesome..... but wish I can root soon....
[myTouch 3G, Magic Android Development] fryguy18:
Just a thought here, but what do you guys think this means about 2.1 coming officially?
[myTouch 3G, Magic Android Development] joniel:
It worked

Hi everyone,

Finally, I have my data backup. After days of tries to enter my IMEI, it worked friday after noon. This morning, after rebooting my phone, I have my 3G data link backp. So the Waiver worked, it's taking more than 24 hours, but you seem to have your data back, so no more SMS, Voice Call, Redirected call and this bull**** from Rogers.
[myTouch 3G, Magic Android Development] 3rdcoast:
Besides the unpleasant notion of signing another contract after the fact or what is or isn't my choice, I'm also signing away my right to change phones if this is IMEI based? How is that a good thing if I'm also paying to use an easily movable SIM card?

I have a "Rogers blessed and locked down Magic" and wouldn't need to sign a waiver or worry about this nonsense but now I do. If I put my SIM in another phone guess what happens? Right in the middle of a late night work project where I had to cut off the client's internet and briefly use my data I discover that my data was just cut off on a Friday night. Going back to the Rogers phone doesn't help and after "escalating to level 2 support" I have to wait 1-2 days. So for whatever reason when I *choose* to use a different phone that is perfectly "safe" and technically proper I have to worry about a lawyer inspired overly controlled process that will deny my paid for services.

It doesn't matter what other method I could have used I chose what I did because it is what works for me and was perfectly fine until now. Choice is only good when you have a choice. What crisis will inspire something even more distasteful next? I'm glad that my internet provider doesn't care what device I plug into their network unless I do the wrong thing *on* that network. My weekend would have been more than just a waste of time and personally expensive.
[myTouch 3G, Magic Android Development] pyee0124:
My data went off again for the 3rd time. Each time I had to call the rep to have a reset sent. I don't think it's an IMEI scan.
[myTouch 3G, Magic Android Development] SilentTweak:
People really don't see my post.

If you data gets cut, you have to switch the "2G Only" mode, wait a few seconds, then turn it off. Your 3G will pop back up after a bit. Rogers knows this is an issue with their new update, but they don't plan on doing anything about it.

On the off chance you can even lose your signal completely.
[myTouch 3G, Magic Android Development] 3rdcoast:
If that trick is even true then it must be something other than Rogers turning it off like most of us have seen. Two different things I suspect. When I called in trying to get a reset they noted that indeed it showed me as have been cut off. They don't do the reset like they did earlier so I'm supposed to wait. Flipping to 2G doesn't sound like it will do anything in this case. That would be a bug and put me over the edge with the big R, I have no more love left for this nonsense.
[myTouch 3G, Magic Android Development] xaueious:
3G signal has been very poor ever since I got my Magic. It is basically unusable because it ALWAYS jumps to 2G and sometimes even drops the connection.
[myTouch 3G, Magic Android Development] SilentTweak:
It's not only me who's confirmed this but a few others. Personally my data cuts out at least twice or thrice per day. I just keep doing the trick. Might revert to the EBI0 radio again, but scared Rogers might start harassing me again, as I refuse to sign the waiver.
[myTouch 3G, Magic Android Development] Phil_McRevis:
dude i'd sign the waver but it doesn't accept my @#$%'n IMEI
[myTouch 3G, Magic Android Development] ajhuddy:
I know, the waiver does not accept my imei either....
[myTouch 3G, Magic Android Development] randyf:
i entered my imei friday night, site accepted it and now my data is back...
[myTouch 3G, Magic Android Development] 3rdcoast:
You clearly have a different problem. I'm talking about Rogers shutting down the data. You have a problem with the phone shutting it down. If you are running the stock update then you need to wipe or swap the phone. If you're not stock then good luck fixing it but I would have reflashed or wiped clean by now.

I've only lost data twice and both times it was at R's end. And twice is the max I will tolerate. There might be a radio bug but it isn't affecting most. I've already swapped out my original phone and now waiting to get data back once more. ...then I'll go back to the unlocked phone...
[myTouch 3G, Magic Android Development] PurpleFries:
Ok, the waiver was not accepting my imei number, so i talked to rogers live support. Near the end of the conversation my support rep said that

"Brian says:

If you're using it with the same SIM card then it will work automatically you do not need to submit a second form."

This kind of defeats the purpose of entering the imei number to begin with doesn't it?

So if it is sim card-based, then nobody has to worry about rogers switching off your 3g if you decide to switch phones.

The fact that you do have to put in your imei number makes this seem a little fishy.

He also told me to wait a few days before applying another rom. Any technical reason for this? Like the 24 hour network reset thing, so that my 3g is not cut off until my phone is whitelisted at the next reset?
[myTouch 3G, Magic Android Development] alan090:
As Ive been saying the blocks were initiated by imei

after youve been cleared of the blocks your good
[myTouch 3G, Magic Android Development] Vimes14:
Finally got data back

Finally got my 3G data back about 4 days after completing the IMEI and several calls to Fido CS. I just noticed this morning that all of my APN definitions had disappeared, which might have occurred when I updated to latest CM sometime last week. As soon as I created a new APN for Fido, my data returned instantly when I selected the new APN.

So if you still don't have data and have recently updated, it's worth checking the APN details.
[myTouch 3G, Magic Android Development] hol17:
So many problems with this ROM it's not even funny. I could make a list of the crap on this ROM that is useless or buggy:

- Pressing 'End Call' seems to lag/not work on frequent calls making me manually pull out the battery.

- 'Data Roaming' in the Edmonton area when I went to West Edmonton Mall (Obviously still in Canada).

- Notifications for SMS messages do not disappear when clicked on; must manually press 'Clear Notifications'.

- 3G seems to be running at half the speed.

- It's Sense-UI; it's gonna lag after awhile. Seems like all Sense ROM's do this.

- ROGERS embedded apps do not work at all including the 'My Account' app which does not show my data usage because well -- ROGERS is lazy and doesn't want to finish them.

- Battery life seems to be shorter after doing medium usage including 1 phone call. Custom ROM's seem to be handling battery life a bit better but after 1 phone call my phone dropped 10% -- the call was 35 seconds long.

- Vibration does not work most of the time. Seems like the vibration will happen occasionally but will not work with half my received SMS messages, phone calls, calender reminders, e-mails, etc.

There are some plus sides to this ROM though:

+ Snappiest Sense-UI out there.

+ Facebook integration seems to be working without any hitches.

+ ROGER's has a decent logo..?

+ It has a calculator..

+ You can turn your phone off at least.

I also found it amusing that if you hold HOME + POWER you get that warning triangle and an exclamation mark. If you press HOME + POWER again, you get recovery settings (Factory Reset, Apply 'update.zip' and Reboot Phone). Found that out today from the ROGERS rep -- at least he was nice, I'll give ROGERS a + for at least giving me some info and helping me out with some of my problems.
[myTouch 3G, Magic Android Development] Sami88:
Whoa! Can we do anything with that?
[myTouch 3G, Magic Android Development] SilentTweak:
I would think probably not since, if you try using the downgrade rom with the ENG SPL, it still says "Version is older" error message.
[myTouch 3G, Magic Android Development] gojifan2112:
ok.. this might help..

i recieved my new magic on saturday, and didn't realize that it hadn't had the sense ui update run on it, just the "perfect" spl as shown here

now, i wondered what would happen if i added flashrec, and tried to flash Amon_RA's recovery console onto it.

it seemed like it worked

but then i tried to drop into it, and got the triangle of doom.

but. i did notice on the bottom of the screen in yellow

is the phrase "E:can't open /cache/recovery/command"

i did make a recovery image of my phone if any developer thinks it could be usefull. pm me and i'll email it to you.
[myTouch 3G, Magic Android Development] hol17:
That's an old SPL that has already been cracked though. The ones who updated VIA (ROGERS) RUU with the new update has the 1.76.0010 SPL which has not been cracked which has the Sense-UI.

I think.
[myTouch 3G, Magic Android Development] gojifan2112:
so then why won't amon_ra's rec image work? i don't get it when i home/power
[myTouch 3G, Magic Android Development] hol17:
I don't know. I'm not a rooting guru here but there could have been many things that went wrong.

Maybe you forgot the '/' at the beginning and it caused problems?

Someone could probably help you better.
[myTouch 3G, Magic Android Development] gojifan2112:
hehe.. talk about a "derp" moment on my end...

memo to me.. never attempt flashing BEFORE coffee...
[myTouch 3G, Magic Android Development] anthrax704:
I just got my Magic from rogers(replaced a bricked one after I did their update) and this is whats it's running. Am I screwed and stuck with the crappy 1.5 and Sense UI?

http://i.imgur.com/paprZ.jpg

I would love some 2.1 goodness on this phone. I still have my dream, but this one is just so much thinner! thanks for the help guys :D
[myTouch 3G, Magic Android Development] Phil_McRevis:
still fighting with rogers about that stupid waver not accepting my IMEI... why don't they just enable my data?!?!?!?!?!?!?

i like how he aknowlages that the questions he's asking me are totally useless :P build number??!?!?! how the @!#$ does that relate to my 3g

long phone calls + lots of useless questions = possible data restoration in the next 3 days
[myTouch 3G, Magic Android Development] daeshawn:
Dont know if y'all know this but if you're like me and sort of thinking about leaving Rogers (obviously because of their b.s) telus just got the milestone http://www.telusmobility.com/en/ON/motorola_milestone/?INTCMP=ILCq1hprotMilestone

BUT rogers is planning to get the Xperia x10

https://www.rogers.com/web/content/...-_-Consumer_Wireless_Eng-_-SonyX10_0110-_-x10

Tough decision for me at least, but I'm thinking Telus might be a better choice, plus i'm sure they would love to grab rogers customers lol

(sorry if this is the wrong section but I didnt see an android general or anything sorry guys)
[myTouch 3G, Magic Android Development] 3rdcoast:
Does it matter who gets what? This has been the problem, they are targeting the users they know to have Dreams/Magics. Which phone do you prefer and which provider do you prefer? Buy phone, buy SIM. None of their business which phone you are using.

Personally I'm done forever with contracts and contract phones. First and last time. While I'm waiting for the contract to finish I've already bought a phone that isn't locked to any provider.
[myTouch 3G, Magic Android Development] Talon88:
:::

Is the Telus Milestone a Locked Phone?

If so, Can & how much to unlock..?

Sony Phone.... HaHa.... No Thanks...!

:::
[myTouch 3G, Magic Android Development] daeshawn:
i figure it's locked but you can grab the unlock codes from ebay or somewhere for about $25
[myTouch 3G, Magic Android Development] alan090:
milestone is NOT rootable - as per motorola they dont give a **** about rom devs

i would wait for the xperia x10 its only about 2 - 4 weeks from launch and the 2.1 update with sense for the magic will be coming ruu from rogers too
[myTouch 3G, Magic Android Development] daeshawn:
delete wrong thread