yashsingh1/xdaforums huggingface dataset:
[G1 Android Development] JamieD81:
im glad i left this mess rogers has caused, i still have .26I radio have the whole time, i have 2.1 fully working hq youtube ect.. AND telus lets me use it on their network NO PROBLEMS
[G1 Android Development] bartman75:
Interesting. I didn't realize Telus had HSPA on 850/1900. Do they just rent their use of the Rogers network then?
[G1 Android Development] daeshawn:
Yup just got their registered letter. Just got off the phone . The tech stated that they scan your phone 3 times a day for the correct radio. I was finallay able to sign their bull**** waiver so they better not bug me or war will occur lol
[G1 Android Development] amihov:
About this waiver

Can you please tell me how to get this waiver so my data never goes of again. I want to keep my cyanogen and i am really tired from calling them to enable data for me.

Thanks in advance

Alex
[G1 Android Development] SilentTweak:
I dunno about you guys, but my data stopped going out. I haven't signed the waiver, and my radio is updated. The story is, after I updated the radio about 2 months ago, my data would go out daily. All I needed to do though was restart my phone or flick the 2G only button on and off and it would come back on. But, recently, my data hasn't gone out for 4 days now. I think Rogers is done scanning. My data would usually only go out during scans, or at least I think it was during scans.
[G1 Android Development] Jugstah:
Telus and Bell built a new HSPA network, its bigger then rogers.
[G1 Android Development] Jugstah:
I've been trying to sign the waiver for 2 weeks :( Been having an ongoing conversation now for a week with a nice lady at the management office ( former office of the president) who has tried her best and still been unable to get me the ability to sign the waiver (it says invalid serial/imei when i try to sign). Frustrating, i gave her until tuesday to fix it (which will be 2 weeks since i've reported not being able to sign the waiver)

That said i updated to the new radio friday night as an expirement to see if it would give me my data back (with matching EBI1 of Crynogen) and no luck so far.
[G1 Android Development] Dave778:
Why do u complain? they said everyone who loses internet for a day or 2 will get a free month of data. I should have downgraded and waited for a disconnect and then upgraded again, that way I would to have gotten $30 off my next bill.
[G1 Android Development] godofthesms:
i just got pwnd by rogers

hahahaha i just officially got pwnd by rogers by caving in and updating!!! hahahahaha

Stupid g1
[G1 Android Development] ben.selinger:
Dave, if you've rooted your phone, you won't be getting data services until you unroot it. That is the point of what they're doing. You can get your $30 this month, and next month as well, as you still won't have data so long as they continue scanning your phone to find out its not their "official" ROM.

I'm sure a work around can/will be found, but thats not the point. We shouldn't have to **** about this much for the privilege of paying Rogers.
[G1 Android Development] thedude2k:
Cause I am currently corresponding with my lawyer by email on a daily basis and having to go through this bs ain't worth the 30$. Bad timing...

Had they made it CLEAR how they were discriminating I would have switched to my Treo yesterday. I have a Dream with android 1.6 which is not affected by bug i the first place, so there is no need to go through this.

Its not about the money, its about the half-assed approach Rogers took to correct a bug that's been around (and fixed) forever now.
[G1 Android Development] godofthesms:
I have unrooted my phone and data is still down ...

seems my whole cor account is data out ... the flag **** makes sense
[G1 Android Development] ben.selinger:
And again, it wasn't even about the bug in the first place. Anyone who doesn't use their data, won't know about this update, and thus won't update, and thus, can't call 911 anyway.

If Rogers was serious about this 911 bug, they would send us a month or two notice, to disconnect our voice service unless we update our software, or trade our phones in for a phone unaffected by the bug.

Period.
[G1 Android Development] ben.selinger:
The SIM flag makes sense, but your issue is likely that the agent hasn't re-scanned you yet.

Give it a few hours and wait to be scanned (omg this sounds like a great theme for a bad sci-fi movie), or call in and tell them you've updated.
[G1 Android Development] godofthesms:
Yeh i just confirmed with a iphone user on the account that his internet is working so i got a 1 G1 and 1 Magic that is out! :( seems to be Android based sims only...

Call wait is 30+mins sti!!!
[G1 Android Development] bixby22:
Same here, 1 magic one G1 that has no data. I don't have any non-android phones. But I already applied the update to the magic, so it *should* be working. (I noted in an earlier post that it was working, but it's stopped working again)
[G1 Android Development] ben.selinger:
The SIM isn't really G1 based. Its just that when Rogers scanned your phone, they detected that it is a G1. They then flag your SIM on their side, with a bit of information that says "This SIM is in a G1, so turn off data". You could now put your SIM into any other non G1 phone, and it still wouldn't have data, until you were re-scanned. (I think)

The reason the call wait is 30+ minutes, is because Rogers is handicapped and didn't plan this at all.

They could've given more notice and had people updating a week ago.
[G1 Android Development] Dave778:
it has nothing to do witth rooted phones :) It has to do with the Rogers update. U have to install a rooted version of the new rogers rom then u r ok. But once your connection goes down, its down for up to 24hrs no matter if u switch phones or not. Just as proof: CursorSense 1.2.0 users who flashed before this morning are all still online. Users who flashed after are disconnected because the scan has taken place. G1 users either need a port of CursorSense 1.2.0 or another rom for the G1 made from the Rogers 305.631.7 update. Hope this helps. Wait afew days.
[G1 Android Development] drawz:
nevermind, found my answer
[G1 Android Development] godofthesms:
i totally agree so ****ing lame i just downgraded for no stupid reason!
[G1 Android Development] ben.selinger:
Does that mean someone knows what information Rogers is looking for specifically to determine if you've updated or not? The information would be easy to spoof if we knew what it was.
[G1 Android Development] thedude2k:
This is partially correct -- it is indeed UP TO 24 hours before they re-scan, but can be less (tech I spoke with truly had no idea...).

As for this having nothing to do with rooted phones -- depends how you look at it. Rogers is known for their aggressive stance against rooting their phones (going as far as saying they will not accept it, even though its not in their control). This bug was a seriously convenient excuse to strike back at people who rooted their phones -- after all, whatcha gonna do about it, huh? You've got 2.5 years left in your contract ;)

So for Rogers being ok with rooted phones as long as its based on Rogers (like CS is??) -- AFAIK (and please correct me if I'm wrong) CursorSense "spoofs" the build numbers Rogers expects to see, kinda how you can spoof your web browser to pretend its another... there isn't much Rogers can do to tell what you're running if it lies about it :-)

I am curious about the CursorSense for Dream... got a link? Only one I found was for Magic32A...
[G1 Android Development] godofthesms:
im on hold for customer contact online....
[G1 Android Development] Dave778:
CursorSense is not spoofing Rogers. It IS the Rogers new update rooted and with ENG spl. No either someone has to port for G1 or a new version has to be made for G1 from the new Rogers update
[G1 Android Development] ben.selinger:
I think the big point to make to Rogers, is that they're shutting off data services to the SIM and not to the phone, which means we can't use ANY phone anymore.

i could be using a T-Mobile G1 right now, and they have no right to force me to update it with the rogers rom (as it would brick it). Rogers can't just kick people off their network.
[G1 Android Development] SpencerElliott:
Hey guys, did anyone take advantage of the free HTC Magic from Rogers? I had a Dream but I got the free phone from them and I've updated my Magic to the Roger's update and left it on ever since they said they would shut off data. I have a data connection on my Magic and I just switched the SIM over to my Dream running CM 4.2.12 and I still have data.

I only got a text message warning me about the Magic update even though I had my SIM in my Dream at the time, so when Roger's scanned they must have only picked up the Magic. So it looks like once that flag has been lifted, you're set.

If anything changes while using my Dream I'll update you guys but so far it looks like I'm in the clear.
[G1 Android Development] jcarrz1:
Has anyone updated and then rooted their phone for the first time? if so, does the current rooting method work??

i'm thinking of buying a rogers dream on ebay (i'm in US), and i don't want to buy one that someone has upgraded, and then not be able to root.
[G1 Android Development] ben.selinger:
My bet is that if you leave your SIM in your un-updated Dream for a few hours, you'll lose data services to your SIM.
[G1 Android Development] SpencerElliott:
I'll try it out and see. I'm assuming I'll be able to put my SIM back into my Magic and it'll re-enable in a couple of hours as well. If not, I can call in and get it re-enabled.
[G1 Android Development] ben.selinger:
:) Makes sense logically :) We'll see what Rogers does though :p
[G1 Android Development] Pokeon:
People I has my 3g. And are running cyangen. Just contact them and tell him your running Donut 1.6 and they will fix it up for you (Amussing your actually runnign 1.6+)
[G1 Android Development] ben.selinger:
This is the thing. Everyone gets a different answer from Rogers. We need to know who to speak to. Any idea who you spoke to?
[G1 Android Development] dawgbone98:
Instead of waiting on hold for 45+ minutes, does anyone have the instructions on how to upgrade using windows 7?

I figure I can switch to my magic for a bit until this can get cleared up.
[G1 Android Development] bixby22:
Go to rogers.com, select support then your phone (magic). It will want you to download 2 things. HTC Sync and the RUU-Saphire... update.

FYI, I tried this on Win7 x64, did not work. Then tried it on winxp Pro, HTC Sync still said the phone was disco'd but I was able to apply the update.

Hope it helps :)
[G1 Android Development] thedude2k:
Rogers-based or not, as long as its giving the network the correct info, it'll be let through. Its not like Rogers is actually checking the memory in your phone to see if its actually a perfect Rogers ROM (which its not, at this point) :-)

Its definitely good news that no CursorSense1.2-equipped Magics are being blocked. Now if only there was a Dream port :(
[G1 Android Development] xaueious:
People on RFD are aware of this. Hofo as well.

Anyways I just found this thread.

My data got killed too. There's way too much stuff on my phone use crappy Rogers firmware again.
[G1 Android Development] :
I'm using a Rogers Dream, rooted, using TheOfficial's rom, it's 1.5.

Called in this morning, waited for 40min, i told the tech that I have followed the upgrade and that i still don't have 3g. he asked me to take out the battery, then he did something on his end, i put the battery back and booted it back up, and 3G was up and running again.

I asked him whether it will be disabled again since he said there's a polling cycle check or whatever, but he said the he had manually enabled it for me :)
[G1 Android Development] JamieD81:
i waited on hold for 35 mins, got a guy that seemed to know something

then asked my firmware version i said 1.6 i dont have the problems this rogers update fix's so id like my data back

he was gunna escalde the matter but theres a note on all systesm to not escalade anyone using 1.6 or unlocked phones.
[G1 Android Development] dash4g:
So, I also am running a rooted rogers g1...

We should try and get a little list of **** to say to rogers (or who else?), and what to expect back.

I am going to phone tomorrow and mention that I "did" the update and see if I can get an "override"

What happens to people who don't have a PC to do the update? I went into a rogers store today and said "Hi, I don't have a computer to do an update, what are my options?" the guy literally starred at me with a blank stare, and said "no, we just sell phones here, I don't know"

** We will all be getting at minimum 1 months free data (that we should be able to use) **
[G1 Android Development] xaueious:
More proof that Rogers is just doing this to screw us over.
[G1 Android Development] JamieD81:
i have a friend that works for fido and hes gunna be looking into it more indepth cause it effects all dream users on fido aswell. same company same bull****.

also a friend of mine called in cause his phones same as mine same build ect.. they told him they dont care cancel your contract here ill transfer you, they hung up on him, after 30+ mins of waiting to get ahold of them.
[G1 Android Development] ben.selinger:
Any idea who you spoke to? Which department? I'm still gettin' no love from them, though I have tricked them into confirming that they have a note, instructing to NOT escalate any calls regarding rooted, or unsupported ROMs.

I've also tricked them into admitting they have the option to just re-enable your data for your SIM, but still can't convince anyone to do it.
[G1 Android Development] JamieD81:
i had the guy i called tell me they wont escalade rooted or unlocked phones too.

so they are discriminating.
[G1 Android Development] rafiki6:
Man, Rogers is the worst telecom company ever.

Seriously, revolution my ass...first they sell the phone with no plan to support it beyond 6 months.

Then, they try to get people to upgrade to an equally outdated phone(albeit for free), resign their contracts, get a data plan if you did not already have one, and get stuck with them.

They are trying to lead people on the false pretense that a version of 2.1 will be available for the Magic by mid-year. Are you kidding me? Looking at the Android Update cycle, by mid year we will be at 2.5, at least, guaranteed..

Finally, they screw over current Dream owners even more, by originally supplying faulty firmware, and then forcing you to upgrade to a basically super firmware that will not allow you to root in many cases.

If you do not comply they will cutoff the data service you are paying for.

Screw Rogers, my contract ends in a year and I will be moving telecom carriers. Hopefully competition will have picked up a little by then. Luckily I don't have data so this does not affect me at all.

I love XDA and since I have programming knowledge and am engineer by trade, I will start helping out in this community more.

Currently running vanilla 2.1 from SDK, and its great!
[G1 Android Development] ben.selinger:
Data services restored!

Hahaha lying bastards.

I just spent another hour and a half on the phone with them, pointing out how OBVIOUSLY bull**** this situation is.

I called wireless PDA support, HTC option, and asked for a Manager. I spoke to a manager by the name of Veronica, who insisted that there was no magic flag to set/unset.

I think I eventually convinced her that there was NO chance of me installing the Rogers ROM, and she finally caved and sneakily offered to try to help with the issue, without admitting the existence of the SIM flag. She asked me to power cycle the phone, which I said I couldn't do, as I was on the device talking to her. She scofffed, and hung up on me. I power cycled the device, and voila! Data services re-enabled.

We'll have to see if they STAY enabled.

I encourage EVERYONE to call in and continue demanding that services be restored.

Perhaps mention that Bell (northern telecom) got sued for the same sort of issue back in the 80's, and there have been multiple law suites against Telus for EXACTLY this issue.

Seriously. Your options are to cave and install rogers rom, install a custom rom built from Rogers rom, or keep demanding your data services.

Woo!
[G1 Android Development] dawgbone98:
If that was the case, you'd think they'd do something about all the jail broken iphones out there, which is far more than the HTC users.
[G1 Android Development] :
Just from menu options if i remember...

Wireless

Technical Support

HTC press 3

Waited 40min, the guy was able to help me out in about 10 min.

When he asked me to take out the battery I also said that I couldn't do it since I was on the call. He asked if I had another number and that he would call me on that, and nice enough to ask me to not drop the call on the cell. I guess I lucked out.
[G1 Android Development] ben.selinger:
They're probably changing their stance on rooted/non-rogers rom phones, as more people call in. Rogers had extra staff on hand to deal with the fallout, but they clearly underestimated the response from their customers. I expect its going to get easier for everyone to get their data restored in a timely manner, regardless of their android build. Tomorrow they'll likely have written new scripts for the support people, with instructions on how to deal with rooted phones, and just avoid all the confrontation.
[G1 Android Development] xaueious:
Anyways I followed a reddit method linked on hofo on the Android subreddit

THIS WORKED. TOOK ME 5 minutes!

Just press '1' and ask for a 'network refresh', then turn off your phone a wait a few minutes!

On HTC Dream with Cyanogen 4.2.13!
[G1 Android Development] JamieD81:
just waited 1 hour on hold to get ahold of a guy that i got some info out of

they ARE flagging sim's on dreams and magics

they ARE doing this to target rooted/unlocked users

when i brought up iphones jailbroken, and unlocked blackberrys he said nothing.

then he hung up on me.

oh and he said the network is looking for build number on the phone.
[G1 Android Development] Tolarian:
This method worked for me, data services are back :D
[G1 Android Development] JamieD81:
thats a real kick in the balls. 1.5 hours on hold with rogers today with nothing, then call and get ahold of rep in 10 seconds and network refresh and BAM

he asked what device i was using since i contacted blackberry support i said bold

he did the refresh, and 3g is up and running for now.
[G1 Android Development] KAwAtA:
1.5 hour hold? damn. Good thing you contacted blackberry, I waited for about 5 minutes, hung up, called back, went into iphone and got a rep in basically that 10 seconds and BAM here as well. I think a lot of ppl are having trouble updating, so just go into iphn/bb
[G1 Android Development] gmatt:
Well I phoned up tech support for htc, I got a dumbass rep called marc, I told him the situation and asked him to unflag my sim, but he said they don't use a flagging system.

So then I asked him to do a network reset, and now my 3g is working! ****ing dip**** support guys working there.

Hopefully it will keep working. From what I understand they intermitently poll your phone to see if you have the update (confirmation needed on this) but it could be the case that they only RE-ENABLE never DISABLE when they poll in which case I would be fine.

More info on what I'm using:

Model Number:

Android Dev Phone 1

Firmware:

1.6

Baseband version:

62.50S.20.17H_2.22.19.26I

Kernel:

2.6.29-00479-g3c7df37

android-build@apa26 # 19

Build number:

dream_devphone_userdebug 1.6 DRD20 11745 test-keys

APN :

rogers-core-appl1.apn
[G1 Android Development] dash4g:
Just got it done, its all in who you get.

I called iphone help.

I used an excuse that I was using my "girlfriends iphone" and that I NEEDED data for tomorrow, and emphasized the network refresh, he was cool enough and did it for me.

If you think you wont be able to the person you are talking to, don't be mad and hang up or even raise your voice, they write that on your account for other sales reps to read.

Thanks for the solution xda :D
[G1 Android Development] Broncosis:
rogers crap

well I was informed today

that they are making a list of users that have this issuse

I however now feel that I may have just been scamed

by rogers he took my veriosn info and my imei

but by giving them this information they now have a means of blacklisting my handset not just my sim
[G1 Android Development] Unicornasaurus:
So I called the general tech support line, got some rep by the name of Angus. Asked him for a network refresh, and he asked me what device I was using in which I just replied "an android device". He gave me some BS story about how he can't do that, and how I need to talk to one of the smartphone reps about that. He put me on hold to transfer me, so I just hung up.

Called back again and went to iPhone support. Seeing as I have an iphone plan(originally had an iphone to begin with). I told the lady on the phone that I was using an android, had the data problem and so I switched back to my iphone. Then said that I talked to a rep earlier(which I didn't), and he said to ask for a network refresh. She said sure, she would do it after I ended the call. Powered off my phone for a couple minutes, turned it back on and voila! 3G is back.

I'm running CM .13 with the .26I(I forget the numbers off the top of my head).

So...we'll see how long this lasts.
[G1 Android Development] timekeeper:
Nah, in that case I think I'm fine then. The phone showing on my account now is my Nokia E71. I haven't even unlocked my G1 for Rogers yet, so if they stop scanning after the next few days, I should be fine, I think.
[G1 Android Development] DigitalN.:
If that happens feel free to raise hell, you bought a phone that is easily moddable, and it doesn't make a difference to rogers what firmware you choose to install on YOUR phone. There is no reason for them to blacklist you just because you wanted to take advantage of the android OS.
[G1 Android Development] xaueious:
I'm a little scared too actually. Oh well if they really ask I'll just unroot and pretend that I was just babbling.
[G1 Android Development] Broncosis:
well the tech I talked to seemed to be nice enough

but not willing to do anything to help I have a funny felling

that some of them may have gotten in crap for it already
[G1 Android Development] :
network refresh works!

called rogers technical , pressed 0, went to general technical support, waited for a rep (didnt select any in particular,its faster than the htc technical). Lady asked me the regular security questions then asked me what she could do for me, to which i just aked for a network refresh because i was getting intermittent internet on my android phone. she asked which one to which i just replied one of the Droids not specifying the model. She asked me if I was on the phone right now...i said no even if i was (sorry lady needed to know you would actually do it), after a minute or so my phone dropped the networks i power cycled it and now i have my 3G back. lets hope it lasts
[G1 Android Development] the.nebular:
I wonder how often they're scanning the network right now, because if they are scanning the network then you'll have to call in again for a refresh and then they'll see something up.

Honestly though they can't keep this up forever. To scan their entire network over and over for non-updated roms is a waste of resources in the long run. They did it this way to make life hell for those of us who rooted or unlocked and to regain some of the control they lost beforehand.

So now it's a matter of who will flinch first. For me, my sim is in my treo. If I don't have net access back by tomorrow 9am, I will be calling in to force the issue as I'm not using my Dream. Once I get net access back I'll see if I lose it then I'll know they are going to be actively scanning for the next week or so minimum