[myTouch 3G, Magic Android Development] ben.selinger:
P.S. RogersMary, Rogers' control over our handsets, and ensuring we are unable to gain root on our handsets (which are not owned by Rogers), is clearly the priority. Everyone has been made quite aware of the bug fix, either;

1. Because you disconnected their data services with less than 24 hours warning on January 24, 2010.

2. Because you have (illegally) bombarded non-compliant customers with up to (in my experience) 4 SMS messages, and 5 automated calls per day, legally constituting harassment, between January 24, and February 6, 2010.

Now granted, many people may not have noticed the disconnection of their data services (which I pointed out 2 weeks ago to Rogers), as many people don't even know how to use said services, but I'm sure no one was unaware of the issue after you contacted them up to 7 times per day. I'm fairly confident that greater than 95% of these people whom you've been harassing, are running Android 1.6, with Radio 3.33 and are thus, unaffected by the 911 bug, and have known such for the past two weeks.

This most recent incident, was clearly an attack on those 95% who have chosen to upgrade their phones (so they can have usable phones...).

If Rogers had its customers safety in mind, and they were serious about it, they would have made one human phone call to each customer, followed by one SMS message, explaining the severity of the issue, the necessary steps to up/downgrade their handsets to fix the bug, and a summary explaining that Rogers accepts no liability for personal damages incurred by our choice to NOT up/downgrade our software. This would have covered Rogers' legal liability, as well as made customers aware of the severity of the issue.

So in summation, Rogers, you're not fooling anyone. Everyone who has upgraded their handset to 1.6/3.33 knows damn well, that they are not affected by the 911 bug. If your technical team believes otherwise, I'll happily volunteer an hour of my time to help educate them on the affect of this bug, and explain why 1.6 users are not effected. I'm sure there are a hundred Android developers who would be willing to do the same.

I very much doubt I will be taken up on this as I suspect the Rogers techs know damn well, that we are not effected by this bug.

*Update*

Thus far, no one else has been able to confirm the 911 interception (though thus far, no one has actually tried). Rogers has acknowledged that they are aware of this (unconfirmed) issue, and promptly claimed the issue did not exist in the first place. Immediately after posting this, I heard back from several Android users who've told me that Rogers is now, apon call interception, asking if you have an emergency and had intended to call 911. I have no way to confirm this, as my voice services have since been restored, but this may indicate that they were in fact intercepting 911 calls, were made aware of it by me and possibly others, and were working to fix the issue. Either way, it sounds like if this WAS an issue, it has been resolved. So my hat is (theoretically) off to you Rogers, for a quick response time to a potentially dangerous lack of foresight.

P.S. Sorry for the sensational post. I try to keep things as neutral as possible, but the importance of my calls being intercepted, added to the possibility of an intercepted 911 call, is difficult to downplay.

I've inadvertently created a bit more of a stir than I'd intended, but ultimately if Rogers was accidentally intercepting 911 calls, and my sensationalism made them aware of this, good.