yashsingh1/xdaforums huggingface dataset:
[HD2 General] kevinrirvine:
My pleasure this is what I am here for to help people learn about this awesome phone if I can. If I never don't know the answer I always search and learn and then share my knowledge with other's for this is what XDA is about. People helping other people. I assume by now you know that your device has cleared custom's and your getting in the morning and take it slow and all will be fine. Kevin

btw, how do you already have the s.e.x2a and it has not even been released yet?
[HD2 General] bigneeker:
i think its a radio issue or reception issue. now my phone freezes sometimes when i pick it up to answer. i can see the reception being lost and then it completely freezes. im not sure what is causing all this behavior.

its very erratic and its making me not like the phone. i really hope there is a way to fix all these problems. now every time i get a call and lose reception i have to soft reset the phone
[HD2 General] kevinrirvine:
I hear you loud and clear and in someways feel the same as you do. However, there is very good news not only about all the at&t towers becoming 850 HSDPA by yr's end but also in my support call to hrc regarding this very issue. They are AWARE OF THIS PROBLEM and as we speak attempting to fix it ASAP. I have been reluctant to say anything till now which quite honestly having owned most htc phones on the planet I knew within the first hr of receiving and the reason was I did not want to scare any of you from purchasing this oh so very capable device. Is this another NEXUS ONE RADIO DEBACLE, FAR FROM IT, but it is still annoying and if you have read through the past few pages of this thread and it has remained consistent all of us, yes every single one who ones this phone, is experiencing the exact same issues as you described.

I will keep you all updated for am supposed to contact htc this afternoon to see if they were able to secure the parts necessary to fix my device. My 1st time ever having to contact htc support and must say I am very pleased with the rep's knowledge of the devices and they really do try and take care of their of their customer's.
[HD2 General] d4yd4y:
Got mine this morning,

1.Flashed HSPL

2.Flashed WWE Shipped Rom

3.Flashed to Dutty 1.5

What are the settings tweaks I need to look for for AT&T?

I launched Youtube and the video I selected didn't start, just kept loading.

Screen is gorgeous.:)
[HD2 General] bigneeker:
im glad im not the only one with this issue. its really frustrating because the radio is the most important thing.

does yours freeze too sometimes because of the loss of signal and you trying to pick up a phone call at the same time.

will all this be remedied with a radio upgrade?
[HD2 General] micaman:
So are you saying that HTC thinks that this is a hardware issue? How about the folks in Australia on the Telstra network, are they having the same issues? I can recall seeing this type of behave on my phone but did not give it much thought.

"I WILL KEEP YOU ALL UPDATED BUT RIGHT NOW IT APPEARS HTC IS GOING TO PUT A BRAND NEW RADIO CHIP IN MY UNIT AND AS EARLY A NEXT WEEK"
[HD2 General] Nimche:
Kevin?

I didn't say that I have an X2a. I said X2... Well, if I get the new Leo AU version tomorrow I will have four phones which three needs to be sold. X1 and X2 and Leo GB version.

Well, item still shows in AU transit. Delivery promised by tomorrow morning and still on schedule. I hope that I get it.
[HD2 General] Agoattamer:
You should get it on time. Mine said monday morning at 10:30 AM. I got it monday morning at 10 AM. Make sure you have someone home to sign for it.
[HD2 General] kevinrirvine:
I have no idea for though I know this device very well I am not a technician. However, since you asked my opinion and the sporadic, jumping all over the place radio seems consistent on all of our devices, I would say it is a simple software update fix to improve the radio.
[HD2 General] Nimche:
Agoattamer, thank you for the advice. The address is the work address and we are closed on Fridays due to the bad economy but I will show up to get my phone. I should be getting ready. Fedex says that the phone is in San Diego so it has passed the Clearance.

I wish it was flashed:D but it is not:eek:
[HD2 General] bigneeker:
ok this is becoming ridiculous. every time i answer the phone it freezes and loses reception and then i have to reset it. so basically im resetting 10 times a day and i always have to call people back because i cant answer the phone.

does anyone know how to fix this?
[HD2 General] Nimche:
Put some info down, like if you are on T9193 and what ROM are you using. You may have it not installed right.
[HD2 General] bigneeker:
i have an htc t9193, on att in manhattan. im using duttys leo v1.5, my radio version is 2.05.51.11

im trying to update my radio now but for some reason customruu is not recognizing the radio file and its giving me an error.
[HD2 General] kevinrirvine:
SIMPLE. REBOOT YOUR P.C. AND CONNECT TO ACTIVE SYNC AGAIN AND ALL SHOULD BE SOLVED. To be very honest with you the problems you are having with the frequent disconnects of incoming calls and resetting 10 times per day lead me to believe your in more of a 1900 umts area than 850 and no amount of radio flashing will change this. Hope I am wrong but your phone is EITHER DEFECTIVE OR WHAT I JUST SAID. Hope this helps. K
[HD2 General] Nimche:
Kevin,

Thanks man, installed 1.66 WWE Original ROM and its really nice. I got the Big H on my device and 3G is up and running with no issues.

I really thank you for spending time and typing all those up for me, it did really help.

Thanks again.

PS, How do I remove this TelStra and NextG sticker crap from back of the phone? Is there any ways?
[HD2 General] micaman:
That's a relief, I couldn't imagine being without this phone if it needed to go back to HTC for repairs. Thanks for keeping us updated on the situation.
[HD2 General] kevinrirvine:
Not a problem and happy to help out all of you. Calling HTC now as they advised me to do before the weekend begins and should have a definitive answer on my repair status or at least I hope. Will update after call. K
[HD2 General] kevinrirvine:
Not a problem and glad to know things are going well for you and more importantly your happy with your new device. I never had any doubts you would be able to flash correctly. btw, please p.m. me, not appropriate on this thread, about the overall condition of your x1a and x2 for am seriously interested in buying one of these from you if in perfect, like new condition for as you know i am the picky type. THX, K
[HD2 General] d4yd4y:
Did you ever have a problem with the youtube app? Most of the time mine says loading when selecting videos and nothing happens.
[HD2 General] Hagow:
As this seems to be a newer batch of HTC HD2s compared to the EUR versions, is it still plagued with the camera producing pink images? Can you post some pictures taken with the HD2?
[HD2 General] kevinrirvine:
no and no. this thread is not about some silly camera, my opinion only, and there are hot fixes already out there rom htc to correct the camera issue and sms.

btw, your posting in the wrong thread so please post where you should, the camera section. thanks, k
[HD2 General] Bowhuntr11:
Well I finally just bought mine!! Been waiting since they were announced...lol

I sent my documents into personal digital just now, but my drivers license has a different address on the other side of town...but hopefully it still delivers...lol
[HD2 General] Nimche:
It should be OK as mine was the same way. I even blacked out my License number and other informations. they didn't care much as they just want some proof in hand. They have a great service. Thanks for people introducting them to us as I like to deal with responsible merchants which PD is one of them. A+ for Personal Digital AU.

Kevin, tried to keep the subject inside the boundry.:D
[HD2 General] d4yd4y:
This.:o

Kevin, did the youtube app have any hiccups for you?
[HD2 General] |oLo|:
Mine showed a delivery of yesterday at 10:30 and got held up in Memphis, TN. Now I have to wait till Monday to get mine. :mad: Was looking forward to having the weekend to mess with it. Oh well....

(Mine shipped from AU also)
[HD2 General] kevinrirvine:
No, everything including you tube works on mine with dutty's v1.5 rom. he has a newer version out now but it is the new windows 6.5.3 m-soft and I still can't get used to the buttons being on the bottom of the device now not the top. think they made a mistake here. kevin
[HD2 General] kevinrirvine:
My unpleasant call to htc support. Unsupported model as of now.

Yes, HTC does not currently support the Aus Version of the hd2 and was unable to get me my radio chip or the parts to fix it. What the fudge!!!!!!!!!!! Bottom line as of right now our 24 month warranties because we imported these into the USA and were meant for the Australian Market is null and void. Thanks alot HTC.

No software fixes, nothing. Hung out to dry from a company I give a ton of business too yr in and out. Was told to contact htc aus for parts and warranty info. Kevin
[HD2 General] Bowhuntr11:
We need a friend in australia....
[HD2 General] d4yd4y:
That is terrible news. I better be extra careful with mine.
[HD2 General] mazzarin:
Kevin, I'm not saying it's right but this is nothing new.

PD actually says on their site that you can send it back to them and they will send it to HTC for repairs. Somewhat expensive and slow, yes, but cheaper than paying for a new radio + labor.
[HD2 General] d4yd4y:
Youtube app will play the most popular videos of the day, but videos I search it will get a connection error everytime. It is getting frustrating because youtube will work in skyfire, but it plays pretty much like crap. The videos I see in the youtube app look a lot better.
[HD2 General] d.cortez:
don't know that this will help, but, did you remove the Cingular proxy setting from the registry? Key location is [HKEY_LOCAL_MACHINE\Comm\ConnMgr\Providers\{EF097F4C-DC4B-4c98-8FF6-AEF805DC0E8E}\HTTP-{436EF144-B4FB-4863-A041-8F905A62C572}] and setting should be empty (without the quotes), e.g., "Proxy"="".
[HD2 General] d4yd4y:
No I did not, but I will try it. Thanks for the help.

Now I need to find where the settings are.:p
[HD2 General] d.cortez:
ok, lol. you'll need to install a registry editor to the phone or download CERegedit and you can edit the registry with your phone connected via ActiveSync. be sure to write down/save the entries in case you want to put it back. or you can use the cab file attached to my post. the usual caveat: YOU ASSUME ALL RISK FOR USING THIS TWEAK. it's worked for me on all my devices... have not tried it on the HD2 (yet because mine has not arrived).
[HD2 General] d4yd4y:
Thanks, I will for sure try it later and let you know if it worked. I have to take my daughter out and will try it later this afternoon.
[HD2 General] kevinrirvine:
I am not sure why I am even reply your statement for it is 100% not correct. What I shared with all of you is and furthermore HTC does support many models from Telstra Aud and has for yrs and might in the future support our hd2's just not now. A case in point, as you all know I own both of the HD devices from Telstra, and they support and could repair my hd t8285 yet there is no need for that device works flawlessly and as it should. In fact they currently, HTC USA, support ever model of the hd currently on the market except our version. 2. I did not purchase from PD nor would I ever yet through my friend who got me the device one week before it even went on sale.

However, and trust me I never give up and on Monday am calling HTC USA yet again, a supervisor this time, and make sure they take care of my issue. I will keep you all posted. So in all probability like with the Telstra Blackstone and being our devices are only 2.5 weeks old they will probably support this model down the road hopefully sooner rather than later. Kevin
[HD2 General] bigneeker:
just to update everyone.

i updated the radio to 2.07.51.22 and i have to say its made a wolrd of difference. now i get much better reception, less sporadic internet outage and it holds connections better. even the battery lasts longer!

i would recommend everyone with a t9193 to update the radio.
[HD2 General] Agoattamer:
Kevin please keep me informed about warranty. I was wondering the same thing too. If my phone broke who would repair it. Would there even be a warranty here in the US. I bought a separate warranty to handle the situation.

But I would like to know who to contact if the phone does need repairs. Telstra? HTC? MobiCity? or let my warranty company figure it out? Very curious just in case.
[HD2 General] kevinrirvine:
Don't worry and I take this thread very seriously and give you my word I will make sure everyone here is taken care of. Right now I don't have any answer for you until I call htc yet again on monday to get to the bottom of this. btw, for right now all of our devices regardless of who we purchased from are through htc australia this is all i can tell you at the moment. i have their direct phone number and web address and will keep you posted. kevin
[HD2 General] br4nd0nh347:
Has anyone thought about theft insurance for your 9193?

I have ATT and I want to get a HTC HD2, Tmobile's coverage isn't to good where I am. At almost $1k I would like a little insurance (no matter what the cost, except paying the full price again)

My second question? Does your 9193 have any problems with its touchscreen?
[HD2 General] Agoattamer:
Touchscreen is awesome. Really havent heard about problem touchscreens. I purchased phone insurance through this dealer. He is small but reputable. I and friends have purchased from him in the past. He just didnt have Telstra HD2 and I couldnt wait.

networkingrus.com

The insurance he sells is widely known. Consumer Priority Service. However it does not cover theft.
[HD2 General] kanoej:
what is wrong with your phone exactly?

was this as result of something?

or just all of sudden you started to have problems with your phone?
[HD2 General] kanoej:
to kevinrirvine

what happened to your phone?

result of something happening to your phone?

or random out of nowhere and then continued to have problem?
[HD2 General] kevinrirvine:
No, it was nothing I did to the phone for I have cared for it extremely well. Specifically, go through the past several pages of this thread and for some worse than others but the radio htc put in these units is far from consistent and jumps all over the place mine sometimes if I move it one inch or breath on it. NOT EXAGGERATING. 4 bars, to 2, to 0 bars and literally hanging on by a thread. Has never dropped the connection to the network yet comes very close several times per day. Very annoying. This is clearly not normal behavior for a phone this expensive and I am in an all 850 UMTS AREA, and to prove my point my hd telstra also t8285 never fluctuates the signal and stays boringly, a good thing, at 2 bars all the time. Kevin
[HD2 General] kanoej:
thanks, i understand now

I am extremely interested in the telstra version of this phone.

it was hard for me to remember details from the 25+ pages, but anyway thanks for the prompt reply.

that is very weird behavior especially if both have same rom and radio.

have u tried making 2 calls(conference) at same time and watch bars if move sitting next 2 each other?

i hope everything works out for u and everyone else w/ similar problems.
[HD2 General] Agoattamer:
Mine does the same thing kevin. I even updated to the 2.07 radio to try and make it calm down. For the most part with it sitting on my desk I get H. But if I pick it up it could go to 3G, E, and even G. But I am in a rural areawith only one cell tower barely in range. I feel lucky just to be able to get the H signal.

I tried turning of HSDPA/HSUPA just to see what I maight get on edge. My phone then goes to 3G instead. Iphone speedtest then gives me about 60kbps consistantly. YUCK! With H showing I usually get from 1300 to 1600.

But my previous phone was an ATT samsung Impression. Even though it had the 1900umts band it still jumped around and did the same behavior. So I believe my phone is working correctly.
[HD2 General] kevinrirvine:
@kanoej,

Thanks and not a problem this is what I am here for. Hey, I do think you misunderstood the phone part of it. They are not the same phone. I meant I own the original Telstra Touch HD 1ST Generation model as well and the newer current one. They have completely different rom's and radios for they are not the same phone. Kevin
[HD2 General] kanoej:
hmmm....

oops sorry. i brain farted while typing.

what i meant to say - if both have same roms (same chef similar programs and same date of release) and i guess most optimal radios (personal preference) or same radios which i believe you can do as long as ssid(sp?term? - allows to use radio from different type of phone to yours), then have them sit side by side and make conference calls or 2 different calls on speaker at same time and you can watch the bars and compare.

it may not be a perfect comparison, but is negates variables such as place, time, position, etc.

to be more careful, just switch positions and makes exact same calls again and see if results were same, similar, or different from 1st time and possibly try both several times.
[HD2 General] HushH:
We've had the same issue with all of our AT&T 3G phones - LG Incite, LG Vu, Samsung Eternity, etc. I wouldn't be surprised if this turned out to be related to their network rather than the phone. I wonder if the Australian users are having this problem.
[HD2 General] mazzarin:
I never meant to imply it wouldn't be supported, just your warranty might not be valid (as you stated in your original post.)

I've read time and time again on XDA-devs that HTC can be a PITA when it comes to honoring out-of-country warranties. If you open up your warranty manual, it says something to the effect of "only valid in the country where the product was sold" right on page 1.

I have no doubt that HTCUSA can and will repair our HD2s for a fee (whenever they decide to start supporting the phone.) However, if you've been able to get HTCUSA to honor your warranty and not have to pay to get it fixed... that's great, good to know. I'm just echoing what has been said many times before.
[HD2 General] kevinrirvine:
I hear what your saying and never meant to insult you. If I did I apologize. I have never read a warranty manual in my life yet this time it appears I should have. My bad. Anywho, as of right now HTC IS NOT TAKING CARE OF ME AND MY UNSUPPORTED MODEL CASE HAS BEEN DROPPED. However, I am calling again 1st thing tomorrow morning and attempt to speak with a supervisor or Manager and try and get to the bottom of this so I can feel comfortable putting it to rest for now. The good news as stated earlier is they eventually supported the previous version of this phone, Touch HD T8285, and many other Telstra's in the past so if I were to venture a quess I would say in maybe 1-2 months our model will be supported and they will have access to the parts to fix them. Just too new right now is the problem for us early adopter's. Right now it is either HTC Australia or nothing and having thought about this all weekend with regard to my device I am still undecided what to do. Respectfully, Kevin
[HD2 General] Kokkos:
Thanks Kevin, I should receive mine tommorow (Monday 8) and will test here in Houston, Texas.

I did successfully test a T7381 Touch Pro 2 Telstra imported from Aus working 100% on AT&T no dropped calls or "Jumping Bean" action from radio band switching. 70%Hsdpa 25%3G 5%2G (Edge)

All functionality worked conference calling (5 people connected) YouTube, Opera, Exchange 2007 Sync.

I am flipping the phone on Ebay auction ends Monday Eve 10pm Central for HD2 Telstra - Could not resist the Snap Dragon Proc 1ghz or Reflective Screen.

Kokkos
[HD2 General] Alex Castillo:
HTC HD2 T9193 on México's Telcel

Hello,

I live in Monterrey México, and my cell phone carrier is Telcel. Telcel has a 3G network here... My HD2 (I have the Telstra one) is working great with Telcel (I mean, voice calls), however, whenever the device tries to connect to the internet by using the 3G service, I get the following text:

Dialed:

_______________________________________

Cannot connect for an unknown reason. To

check your connection settings and change

them if needing, tap Settings. If the problem

continues, reset you mobile device

according to your manufacturer's

documentation and try again.​

with a 'Settings' hyperlink and a 'Dismiss' button

If I select the 'Settings' hyperlink, it takes me into the Settings for data services which states:

Telstra InternetThis connection is pre-configured. It cannot be

modified.​

So, is there any way to setup my HTC HD2 T9193 so it uses Telcel's 3G Internet service?

You can see on Telcel's web site, under 'International Visitors, 'before you leave' that Telcel supports 3G at 850 MHz

Can anyone help me with this?

Thanks..!

P.S. I know is not standard on forums, but I would appreciate if any help could also be sent to my email address> #Alex#Cast#_#Slw#Mx#.at.#Hot#Mail#.#Com# (removing the #s and changing .at. for an @)... again, thanks..!
[HD2 General] Agoattamer:
Alex you will have to setup a 'new' network with your carrier's info. Or you can flash your phone to an unbranded rom and hopefully it will find your settings for you.

The Telstra rom has so much branding it only makes sense to update it. I updated mine with the southeast asia wwe 1.66 official signed rom and it found my settings for me for ATT. Its almost like a new phone without all the telstra branded apps and shortcuts.
[HD2 General] kevinrirvine:
Hi Alex,

What ago said is true but the bottom line here is you must 1st have a data plan with your carrier, i.e. telcel, and secondly if you wish to stick with the telstra rom again not advised, too much garbage, useless applications, is to find a cab file with your internet settings for telcel, run it on your device soft reset and your good to go. This is what I did and you can use the telstra rom if you want to. Telcel is not very popular here on xda but just do a google or yahoo search for a cab file with your internet settings and after that it will be easy. Then after soft resetting your device go into settings, internet connections, advanced, and make sure you select your network under my isp and work network and all will work perfectly. Any other way and you cannot bypass the pre-configured settings. Kevin
[HD2 General] rparson:
Thank You - Thank You - Thank You. I've been trying to find this. I downloaded it as soon as I saw it.

Ron Parson
[HD2 General] kevinrirvine:
Glad your happy Ron and happy to help in any way I can to all of you. K
[HD2 General] matthewf01:
OK, not sure if I'm the only one noticing this (and I doubt I am) - but dude, what is your problem? You've been so controlling of this thread. It's a DISCUSSION about the T9313. All you seem to want is 'credit for being the first to get one' (according to, well, nothing) and attention - people asking you questions. Get off your soapbox... admins should close this thread already.

This person asked a PERFECTLY REASONABLE question --- it makes sense that the T9313 is a different hardware revision and its COMPLETELY WITHIN the realm of possibility that IF the pink camera problem is a HARDWARE issue, that HTC could have taken steps to address that in these builds.

Good thing it's "your opinion only", because I sure am glad you don't run the show around here, even though you're trying to act like it.