yashsingh1/xdaforums huggingface dataset:
[Nexus One General] r3pek:
Yours was sent with mine :) It has the same, minute-by-minute, first records :)
[Nexus One General] hassan:
Now i think i should wait for my second one :( lets see when that turns up.
[Nexus One General] Abbsta:
Here you go fella:

http://track.dhl-usa.com/Trackemail.asp?nav=TrackByEmail
[Nexus One General] stewart1988:
Thanks for that :) I can delete the bookmark on the top bar now and stop checking every 10 minutes! :D
[Nexus One General] reckon3r:
Here's the low-down on my experience.

Ive been lurking here (and lesser places) for a few days waiting for a sense of what to expect when buying this phone and was having the same 'problems' as many people. So here's what happened to me for the people who might be unsure of what is going on with their orders (if your circumstance is similar to mine of course).

Ordered without engraved and with charger on 5th Jan at 22:33 GMT using a debit card, shortly after which I was informed that my card had been declined. I thought I may have typed in information incorrectly so re-entered everything two more times and after those all failed I decided to phone my bank. I ended up talking to the fraud guys who reset my card and told my to retry again - this I did and received the messages (via Checkout):

#	6 Jan

Google Phone Webstore received your order.

#	6 Jan

You successfully updated your payment for this order to VISA xxx-xxxx.

Now throughout this the status of my order had changed to 'Credit Card Declined - Retry in Progress' and stayed that way for 2 days while it was being processed. Frustrated (and incredibly impatient) I contacted Google a couple of times, once receiving an automated response saying it would take 1-3 days (the thing many people didn't take note of and were getting wound up about - me included) and another (a real life human person) saying my card details had been updated with my account soon to be charged and the phone shipped shortly thereafter.

On the 8th (within 1-3 days) my Google Checkout receipt added:

#	8 Jan

Google Phone Webstore shipped your order.

Track DHL package No. xxxxxxxxxx

#	8 Jan

Google Phone Webstore has added new tracking data to your order.

Track DHL package No. xxxxxxxxxx

#	8 Jan

Google Phone Webstore charged your VISA xxx-xxxx for USD578.64. "GOOGLE *Nexus One" will appear on your credit card statement.

Huzzah methoughts. I also received a confirmation email with tracking number and it read like this:

Hello MR reckon3r

Your order has shipped.

Order # Gxxxxxxxxxxxxxxx

Shipped on January 8, 2010

Sent to:

MR reckon3r

(address was here)

Shipped by:

DHL international

Tracking #: xxxxxxxxxx

DHL also sent me an email akin to Google's both having links to my tracking No.

After some intense investigative techniques (clicking the link) I discovered that the phone had been picked up by DHL on the 7th, the day before I got shipping confirmation and it took approx. 1 day to reach East Midlands. My package (fnar) then was transported in the early hours to Newcastle where it is now being held captive in an icy fortress to be kept until the heroic saviour rescues it and whisks it away in his big yellow van of destiny, presumably on Monday since DHL don't deliver on Saturdays unless you pay extra, which I didn't being a tight fisted git.

So there you have it. My experience with it rounded up for anyone who was like me and really unsure about what the crack will be for you.

(sorry about the length - fnar fnar)
[Nexus One General] daleski75:
Mines landed in the UK now :D

1/10/2010 12:16 am	Clearance processing complete	East Midlands, United Kingdom
[Nexus One General] saquib:
Mine has been at Shipment Data Received since Friday evening. Thought there was no flights at the weekend ???
[Nexus One General] daleski75:
That's what I thought I was very surprised when I woke up this morning to see my tracking information had moved.
[Nexus One General] saquib:
Was yours at Shipment data received until this morning ?
[Nexus One General] daleski75:
Received the shipping email from google on Friday around 5.40pm, here is my complete tracking information.

Date and time	Status	Location Service Area

1/10/2010 12:16 am	Clearance processing complete	East Midlands, United Kingdom

12:11 am	Transit through DHL facility	East Midlands, United Kingdom

1/9/2010 8:09 am	Depart Facility	Cincinnati Hub, OH

5:33 am	Processed at DHL Location.	Cincinnati Hub, OH

2:32 am	Transit through DHL facility	Cincinnati Hub, OH

1/8/2010 11:47 pm	Depart Facility	Northeast Indianapolis, IN

11:46 pm	Processed at DHL Location.	Northeast Indianapolis, IN

4:51 pm	Shipment picked up	Northeast Indianapolis, IN

4:37 pm	Departing origin.	Northeast Indianapolis, IN
[Nexus One General] saquib:
Thanks. My shipment received came after Midnight, probably still sitting at Google! Althoug midnight here would be about 5 p.m. in California, so should have been picked up along with yours.
[Nexus One General] daleski75:
It will probably take longer to reach my home now than from Ohio!
[Nexus One General] trickyhenry:
Hey saquib, i think mine is with yours ... mine changed to shipped at 6pm on Friday!! no more updates other than a tracking number. I'm well annoyed! lol...
[Nexus One General] daleski75:
Looks like the whole google experience is a nightmare from start to finish. I got my shipped notification just before yours so hopefully yours will be on the same flight as mine.
[Nexus One General] trickyhenry:
You would hope so..

======ORDERED==================

Tue, Jan 5, 2010 at 10:55 PM

=======SHIPPED================

Fri, Jan 8, 2010 at 6:02 PM

subject	Nexus One Order # G569008573969304 has shipped.

==============================

No further updates. from google

No updates on DHL other than data received.

Having a Milestone I wasn't going to order one but now I have 2 on order! lol
[Nexus One General] WhiteHartMart:
Similar here - got the Google 'shipped' email about 9.30am US time on Friday but nothing has changed since!

I'm guessing mine is still with Google and isn't yet in the hands of DHL.

Tuesday/Wednesday delivery is my guess now - hope I'm proved wrong though!
[Nexus One General] KiD0M4N:
Mine has been stuck at "Shipment Details Received." for 2 days now... :( Anyone in the same state? Looks like it has not even been picked up by DHL. So much for 'International express' shipping... meh.

I would be lucky to get it Wednusday.
[Nexus One General] stewart1988:
Same as me! Ours must be on the same route/plane! :( Looks like we will get ours Tuesday (Hopefully!)
[Nexus One General] saquib:
Same boat (or plane) as you guys, hopefully arrives Monday evening, and gets delivered Tuesday.
[Nexus One General] BigDamHero:
Same again
[Nexus One General] trickyhenry:
Its 14.15 now and

9.13am at DHL

Plainfield, Indiana..

So my thinking... It will get picked up Monday evening GMT from google. Overnight flight arrving at airport Tuesday afternoon? Then should get to UK hub tuesday evening for Wednesday morning delivery.
[Nexus One General] saquib:
Hoping for Tuesday delivery, plane normally lands in the UK around 8 in the evening. Based on other peoples experience, will clear custom etc. and then get sent to regional hubs.

Hoping :-)
[Nexus One General] stewart1988:
LOL Google just emailed me back about shipping...

Hello,

Thanks for your email.

It appears that you have questions about the shipment of your Google Nexus

One. For more insight into shipping, please visit this page in our Nexus

One Help Center.....​

Took them a few days and all I got back was what looked like an automated message!
[Nexus One General] mezhopking:
Yeah picked up mine from DHL Hedge End on Friday. There wasn't a mention of import duties when I collected, so maybe I'm lucky? I guess I'll find out sooner or later... Have others had a similar experience?
[Nexus One General] Abbsta:
You'll get an invoice within 2 weeks for the VAT so, put about £65 aside.
[Nexus One General] BigDamHero:
Hi

Can anyone tell me the pick up times for DHL? (i.e. self pick-up) I realise probably varies from depot to depot but a rough idea would be good. I'm not going to be in when my N1 is delivered and I'm concerned about getting home in time to pick it up in the evening.
[Nexus One General] mezhopking:
The Hedge End depot closed at 18:00.
[Nexus One General] TonyHoyle:
Opening times are here:

http://www.dhl.co.uk/publish/gb/en/information/country_details1/drop-off_locations.high.html
[Nexus One General] daleski75:
mines stuck in east midland airport from midnight last night i hope i get it tomorrow sometime
[Nexus One General] BigDamHero:
Thanks everyone

And dam its 6pm. Time to start thinking of an excuse to leave work early
[Nexus One General] firedup:
Grrrrrrrrrrrrrr Still bloody stuck on shipment details received bollocks.
[Nexus One General] jeezus:
Got a mail saying "Upon reviewing your order, we found that your order has not been processed yet." After sending couple of mails.

Ordered 7th 15:00 (GMT+2)... :mad:
[Nexus One General] KiD0M4N:
Dude didnt u like start this thread? I feel your t-pain!

Hopefully we will see light at the end of the tunnel and it will be the Nexus Torch :P :P
[Nexus One General] n0ahg:
I have had exactly the same email today after chasing them with a couple of emails. I ordered around lunch time on 7th(GMT+0) :-(

Tempted to ask them to cancel it
[Nexus One General] jeezus:
I was thinking about ordering another one on monday if nothing happens with the old order. :D

Going nuts with this. :(
[Nexus One General] daleski75:
It's impossible to cancel it mate this is the response I got when I asked to cancel my 2nd order.

Hello,

Thanks for your email.

At this point in time, it is not possible to cancel your Nexus One order.

Your order is processed shortly after your purchase is complete. Our

expedited order fulfillment process does not allow for sufficient time for

an order to be canceled. You may check your order status at any time by

signing in to http://checkout.google.com.

Once you receive your order, if you decide that you don't want the phone,

you may return it by following the instructions listed here:

http://www.google.com/support/android/bin/answer.py?hl=en&answer=167258

Please note that full refunds will only be issued for unopened packaging.

We apologize for any inconvenience.

Regards,

The Google Team
[Nexus One General] n0ahg:
"Your order is processed shortly after your purchase is complete. Our

expedited order fulfillment process does not allow for sufficient time for

an order to be canceled."

That's not even funny since they haven't processed mine yet even though others purchased after mine have been dispatched :-/
[Nexus One General] daleski75:
Tell me about it in this day and age you should be able to cancel any order before it is shipped but not with google which totally sucks.
[Nexus One General] ash99:
Confused

- Ordered on the 7 January at 7pm,

- had the usual credit card declined thing, contacted bank etc. - Sorted that out within 10 mins

- Status remained as Declined retry.

- Received email on 8 January 2010 17:49 that its shipped with DHL tracking number.

- Tracking number not found on DHL site till Saturday 9th Afternoon.

- Status changes every so often from Shipment Details Received to Shipment picked up

So i'm confused, looks like DHL Picked it up Friday morning (their time) and for 3 days has just sat on it ... Does that make sense ? and I'm pretty sure they should have weekend flights.

The other thing I cant understand is the order status changing from Shipment Details Received to Shipment picked up .... stick to one or the other, why keep changing.

If anyone can suggest a reasoning please let us know.

Thanks.
[Nexus One General] KiD0M4N:
Still stuck at 'Shipment info received.'
[Nexus One General] daleski75:
Mine should be here today :)

1/11/2010 5:43 am	Arrived at DHL facility.	Birmingham, United Kingdom

3:22 am	Depart Facility	East Midlands, United Kingdom

1/10/2010 11:15 pm	Processed at DHL Location.	East Midlands, United Kingdom

12:16 am	Clearance processing complete	East Midlands, United Kingdom

12:11 am	Transit through DHL facility	East Midlands, United Kingdom

1/9/2010 8:09 am	Depart Facility	Cincinnati Hub, OH

5:33 am	Processed at DHL Location.	Cincinnati Hub, OH

2:32 am	Transit through DHL facility	Cincinnati Hub, OH

1/8/2010 11:47 pm	Depart Facility	Northeast Indianapolis, IN

11:46 pm	Processed at DHL Location.	Northeast Indianapolis, IN

4:51 pm	Shipment picked up	Northeast Indianapolis, IN

4:37 pm	Departing origin.	Northeast Indianapolis, IN
[Nexus One General] stewart1988:
Same here! Was hoping it would move overnight :(
[Nexus One General] human_error:
Been like that since friday afternoon for me too - i ordered at about 7.40pm gmt on the 5th, had a card fraud check and had updated the cleared info for 8pm which went through fine, really fed up with google right now...
[Nexus One General] saquib:
Same here. I think we missed the pick-up on Friday afternoon, and they will be collected this afternoon (evening our time).

Might just give DHL a ring at 8:00 to see if they have any more information.
[Nexus One General] saquib:
Just spoke to DHL, Shipment Data Received basically means the information has been entered onto DHL's system by Google, but the shipment has not yet been collected.

Hopefully status will change late evening our time.
[Nexus One General] KiD0M4N:
Yup.... so people who ordered almost 2 days after us get to be on the delivery pickup as us... great.
[Nexus One General] WhiteHartMart:
Thanks for the confirmation.

Disappointing though - google said mine had shipped first thing Friday, US time. Surely they would have had a DHL collection at some point??
[Nexus One General] saquib:
I know :-(

Already sent a message to Google customer service, saying the $29.99 I paid for "International Express" does not seem to be very Express!
[Nexus One General] ash99:
Just spoke to DHL, they tell me the item hasn't even been collected by them from Google yet, even though the email i received off google says its been shipped on the 8th Jan. Emailed Google. I hope I don't get one of them Automated responses.

What a pain in the ass !
[Nexus One General] human_error:
2 days? it will be 6 days for me (tue->mon) :mad:
[Nexus One General] stewart1988:
Cheers! Saves me calling them as I sure it's the same for everyone

it's not been a good start for Google in their new online venture! Oh well sh*t happens I guess :(
[Nexus One General] daleski75:
Mine's out for delivery at 8.34am so tick tock waiting now...
[Nexus One General] hassan:
:D Mine is @ home right now, am at work till 5:00 PM. :mad:
[Nexus One General] daleski75:
Glad to hear you got yours well kind of! I am working from today so waiting for a knock at the door from DHL.

Snow does have it's benefits sometimes!
[Nexus One General] reckon3r:
delivered!

Its been the longest two and a bit hours of my life waiting for this!

What a beauty! The packaging is absolutely brilliant.

:D
[Nexus One General] hassan:
I can't close my shop i've got to be at work even its a really bad weather.:(

Stop teasing :p
[Nexus One General] action09:
I take it the only way to get on "legit" in the UK ie not eBay, is to buy from google.com and pay the import/VAT charges??
[Nexus One General] daleski75:
Got it in one just be prepared for no status updates, no confirmation of anything and lots of automated emails.

Not a good experience at all
[Nexus One General] Abbsta:
Excited for you guys!

Mine is still in Indianapolis so hopefully it gets moving today.
[Nexus One General] the_bolo:
When do you think us guys who ordered on friday will hear something by ?

I'm still in the Retrying Credit Card state...
[Nexus One General] daleski75:
Hopefully yours will.. I will believe mine has arrived when I hear a knock at the door, it's worse waiting when you know it is in the country!
[Nexus One General] stewart1988:
Good for you that are recieving them today! :)

Wish I did the engraving now since it wouldn't have slowed down the process anymore than it already has! :(
[Nexus One General] daleski75:
If I chose that mine would read "Google suck!!!"
[Nexus One General] Abbsta:
Cheers.

True, I would be too stressed to go anywhere.
[Nexus One General] Abbsta:
My thoughts excatly! Ordered on the 5th for nothing.
[Nexus One General] poisons:
Infact I ordered on the 6th with engraving, and it has been shipped on friday, with yours ones, even those without engraving... And today is in delivery mode
[Nexus One General] KiD0M4N:
Still.... I guess its gonna be like that till tonight. Looks like Wednusday delivery now. Greatf00kingwh00!
[Nexus One General] daleski75:
no sign of mine yet does anyone know what time the deliveries stop?

** edit **

just found out between 4-5pm... i hate waiting!
[Nexus One General] saffad:
argh DHL is annoying me now! my package arrived in my local depot on Friday, they apparently tried delivering it on Friday which is not true! so i called, and an email was sent to local depot: can you do Saturday deliver, if not ASAP.

Monday now, it says 'shipment on hold' ..... DHL say that the driver got confused and did not see the ASAP part, so he did not put it in the van! :S Now he says he will deliver it tommorow!! argh

DHL are really slow, so much for 'express delivery'
[Nexus One General] reckon3r:
Bad times!

After charging the thing up this morning I tried turning it on and........

..zilch, nada, nowt.

Now when I try to charge (by both USB and plug) nothing happens - no orange or green charge light, it just doesnt respond.

So I phoned HTC and theyre collecting it in the morning so my wait has been extended just a little while longer!

:(
[Nexus One General] daleski75:
That is not good at all I hope DHL deliver today as I phoned up earlier and all they could tell me is it is on the van.

Judging by peoples experience here including yours I ain't holding up much hope!
[Nexus One General] daleski75:
I hope HTC have a stock of these phones in the UK and that you get one asap.
[Nexus One General] saffad:
yea, well i hope yours arrives and they actually try delivering it! i would go collect mine at the depot but its just too far.
[Nexus One General] daleski75:
same here the only good sign is we have a depot which is only a few miles down the road i hope they don't return it back to birmingham.

not long to go now before the cut off point, feeling a bit anxious now. :(
[Nexus One General] hussein.j:
Do you think if I keep on refreshing the page every 5 minutes mine will arrive faster?
[Nexus One General] daleski75:
lol give it a go it may work, i am refreshing my tracking page to see if it mentions anything about an attempted delivery attempt.

Might call them again in a few minutes to double check they have the right delivery address too.
[Nexus One General] KiD0M4N:
But thats human psyche!

I know for sure that its not gonna come before Wednusday... and Google doesn't give a tiny rat's ass...

But this human heart... :P Keeps hoping.
[Nexus One General] the_bolo:
Haven't even had an automatic email from them when I asked whats happening as I'm still on "Retry in progress"!
[Nexus One General] daleski75:
Just called DHL and they cant get hold of the driver!! But they did at least take down my mobile number and will call me back as soon as they have reached them.

Not looking good!!

** edit **

looks like i will have to be driving there to go and pick it up
[Nexus One General] WhiteHartMart:
Tracking on the US site still says Shipping Details Received.

Interestingly though - if I search on the DHL UK site - the status has now changed to 'Shipment Picked Up'
[Nexus One General] KiD0M4N:
U gave me a sliver of hope... and then, it faded away.
[Nexus One General] BigDamHero:
Mine too, but I can't guarantee that it didn't always say that
[Nexus One General] daleski75:
This the 2nd worst experience I have had with ordering stuff online, don't be surprised if your nexus don't turn up even if it's loaded on the van!

Two of us are in the same boat but the other poor guy's delivery depot is too far away to drive.

They better have my phone when I get there :mad::mad::mad:
[Nexus One General] saffad:
Yea, the DHL UK site shows more up to date info. The UK site shows Shipment on hold whereas the USA site shows the previous entry: Delivery attempted...etc

I would use the UK site. www.dhl.co.uk
[Nexus One General] WhiteHartMart:
Well the 228 times I checked the UK site yesterday it didn't :D
[Nexus One General] firedup:
Not heard anything about VAT?? Someone in another thread said we would get an invoice posted? Nothing in the box anyway....

How good would it be if they didnt charge it!:D:D:D:D
[Nexus One General] The Jones:
Me too - come on Nexus One, you are the superphone, hear my call......
[Nexus One General] thebigshazbowski:
I also ordered the 5th - got the same failure with blocking the payment because of potential fraud etc etc.

Funny - never had that with paypal?

Anyhoo - sorted that with a simple call to my bank. Went back to checkout - clicked the Retry button and my status has been changed to Google store has received my order. I have an order number but no shipping number or anything.

I find that poor. So will let you know sometime next week no doubt....

I half wished I just bought it off ebay - they were a little more dearer (cheapest one was I saw went for 420) but least I wouldn't have gone through this fluff and I'd have it by now :-(
[Nexus One General] Batnun:
I was supposed to get it today...

1/7/2010 12:43 pm	Shipment arrived at incorrect facility. Sent to correct destination.	Docklands, United Kingdom

Now I have to come tomorrow to work too :-(

Batnun

.
[Nexus One General] efeltee:
It would be way more expensive. The ones on ebay don't include the VAT and they're mostly around $700...
[Nexus One General] jeux_1:
got mine delivered at the neighbour, drove and it is now all set up. My Iphone is now retired.

So fare so good, still need to adjust to the keyboard but that thing is fast :-)
[Nexus One General] pufeks:
just got mine delivered, cannot open it as i am on a conference call grrrrr, its just next to me. as i mentioned before DHL vill invoice us with VAT in the next 2 weeks
[Nexus One General] KiD0M4N:
Hi mate... how long did it take for your order to go from "Google Phone Webstore received your order." to shipped? Mine has been stuck at that for the last 12 hrs or so.

I had entered a wrong cc detail and it had gotten rejected... I corrected it and reentered...
[Nexus One General] cptb:
In the next 2 weeks, or much later - I just received today a VAT invoice from DHL regarding a game I bought from Canada at the beginning of November!

So... Even with no invoice included and nothing in the post yet I'm quite sure we'll all end up paying VAT at some point in the future.
[Nexus One General] brummiesteven:
Is VAT Back up to 17.5% now?

Over the past few years VAT has become very complicated :confused:
[Nexus One General] efeltee:
From Google webby

So there wasn't one in 2009? :eek:
[Nexus One General] andymck:
Departed Cincinatti, OH Hub at 7.41 this morning

Have set up email notifications for any updates (sad!!!!!)

Can only wait now!!
[Nexus One General] saffad:
Same...well mine is 7:36am

1/7/2010 7:36 am	Depart Facility	Cincinnati Hub, OH

1:45 am	Processed at DHL Location.	Cincinnati Hub, OH

1:23 am	Transit through DHL facility	Cincinnati Hub, OH

1/6/2010 11:05 pm	Depart Facility	Northeast Indianapolis, IN

11:05 pm	Processed at DHL Location.	Northeast Indianapolis, IN

10:24 pm	Departing origin.	Northeast Indianapolis, IN

7:40 pm	Shipment picked up	Northeast Indianapolis, IN
[Nexus One General] georgii:
Hey everyone, I still havent ordered cause I think that there would be a much better bargain in the following weeks. However, Im posting about the VAT. Im pretty sure it's 17.5 since 1st of January. I used to order some fitness supplements from the US (DHL) and the way they work is they pay the customs duty for you and you receive your invoice in few weeks (sometimes you even receive the second late invoice before the first?!?). So be careful, Ive read a lot about people having problems with such late invoices, I think that there are even people sewing them, so just pay your invoice asap! Cheers