yashsingh1/xdaforums huggingface dataset:
[HD2 General] gfreek:
Guys I'm also pissed off!!:mad: I have flashed countless ROM's and tried several tips mentioned here but it's all been a hit and miss!!

Like someone mentioned here disabling both HSDPA and HSUPA and only using 3G helps, connection is far more stable however this method also depends on the combination of ROM and RADIO and Network you are on!

I'm with 3 UK and I'm using Stock ROM 1.66 with RADIO 2.07.51.22_2 this gives me the most stable connection!

If HTC don't come with fix soon then I'm seriously contemplating to ditch my beloved HD2!:(
[HD2 General] Perlian:
Switching off the HSDPA and lowering the time to every 4 hours to update the weather and check the e-mail did help! After these tweaks it looks like the data-connection is not buggy anymore !

Perhaps in future I will check the 2.08 radio but for now it is OK ...
[HD2 General] qweac:
I have not had the problem in over a month now. Has anyone tried the solution i posted a couple of pages back?
[HD2 General] Madmax0609:
What solution did you post? I have read a bunch and everyone seems to still have the problem.
[HD2 General] qweac:
I started minimizing Opera instead of always closing it. This may sound strange, but it has solved my problem.
[HD2 General] Cret:
OK guys - apologies for the delay posting this stuff up. Been rather busy.

First of all, you need to install Mortscript and run it. Please search rather than asking me the details!

Second, create a file called Connect.ini (using Notepad or similar). Paste the following into it:

Put this in a folder on your phone. I created a folder called Mort on the root of my storage card and keep it in there. No idea where is ok and where not.

Third, create another file, this time called whatever you want (mine is called Simpleconnect.mscr) with the mscr file extension (ie a mortscript) and paste the following code in it:

Stick this in the same folder as the other file.

Fourth - create a shortcut to this on your homepage quicklinks. Navigate to your scripts folder with fileexplorer, then 'right click' the SimpleConnect.mscr file and choose copy.

Then navigate to Windows\Programs\Start Menu then go to File>Edit>Paste as Shortcut.

Now you can select it as a quicklink like any other program.

This works for me.

It's manual, but less to do each time than manually resetting the data connection. I make no promises and take no responsibility for what may or may not happen if you do this, but it worked for me.

Each time I find my connection has failed (once a day or once every 2 days), I simply click the link for this, and try again to update whatever I was doing and it has worked every time so far. Result. :)

One day I'd like to automate this by expanding the code to periodically test the connection maybe once an hour or every 30 minutes etc, then reset it if it fails.

I haven't really got time to do this at the moment but if anyone else wants to - be my guest!

Credit and thanks for this also go to some of the guys on the Mortscript examples thread as some of this (like the ini file) is their work. :)

Hope that helps someone!

PS - you may need to experiment to find out how this behaves, ie once you activate the simpleconnect script whether the data begins working again almost straight away, or whether you have to wait 30 seconds or so. You may or may not get a confirmation message about it working (I'm well aware this is an amateurish script!!)
[HD2 General] michd2:
I'm experiencing this problem since I got this phone. Tried out the 2.09 Radio today. at first it looked like this was a solution but after about 4 hours my connection failed...again!

I also exprtience a problem with twitter, it will not load my new messages and gives a notification that I don't have an internet connection at the moment. it will only synchronize when I'm having a WIFI-connection. This program had never worked before. So when I tried out the new radio I was very happy to see that (for the first time ever) my HD2 was downloading messages from my twitteracount. But after 4 hours, when my data-connection failed for the first time since the new radio, Twitter failed also, and I didn't get it right since then...

No is my question, is everybody experiencing this twitter-problem too?
[HD2 General] cgrec92:
michd i'm sure you haven't but have you installed any apps or registry tweaks before the connection started failing again?

i have currently sent my phone off for repair due to this and will get it back in a couple days, will let you all know how it goes!
[HD2 General] michd2:
@cgrec; haven't installed anything since I installed the new radio. So I don't think thats the problem. I think it is very weird that this is happening only to a few people (and I'm very disappointed to be one of them). I hope HTC will come with a solution for this problem. I hope the problem will be fixed for you by sending it for reparation...then I might aswell...

@ qweac, I tried this also, but it didn't work, after sometime my HD2's connecton still locked up.

@ Perlian, switching off HSDPA/HSUPA and synchronizing every 4 hours is not an option in my opinion. I didn't buy this bloody fast phone to have a ****ed up slow data-connection. I bought it because everything should be fast about it and because it should keep me up-to-date. Synchronizing every 4 hours isn't up-to-date enough for me...Might be a solution for now, but I reckon that HTC should fix this bloody problem...
[HD2 General] cgrec92:
well said in my opinion

if when i get my phone back it's not fixed, how about we make a petition to htc? i can write the e-mail and i'll gather signatures of those affected. Probably the best way to get their attention, anyone think this is a good idea?

if not then i'm going to claim my money back under the sales of goods act :) for those interested read here:

http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1073792524
[HD2 General] michd2:
I think its a very good idea to create something like a petition, than its impossible for them to ignore it

Anyhow, if they don't solve the problem I will consider getting my money back and buying a HTC Desire/Google Nexus 1 or something like it...I think the HD2 is a very beautiful device and I love the screen, but I've seen about enough of all these bugs and microsoft (those guys have the talent of slowing even the fastest device down). I think I'll try Android...if this won't be fixed...
[HD2 General] cgrec92:
yes i'll definitely be switching to the nexus one or the motorola droid if my problem isn't fixed.

i wonder if this can be done straight from a t-mobile store?
[HD2 General] michd2:
I think that's worth a try, if they want to keep you as a costumer and if they want to be known for good service they should. In the end, they should know about this policy and they should know that they have to refund you your money for selling a buggy device...
[HD2 General] michd2:
HD2 on android

I've been lookin' for Nexus1 reviews and I found out that the HD2 screen is much better than the AMOLED-screen of the Nexus 1 (which is quite bad). So I decided not to switch to a Nexus 1 or an HTC Desire (same phone/screen just some minor differences in shape/buttons), but I decided to wait for the HTC Supersonic (HTC HD2 running on Android 2.1). This should be a phone with exactly the same chipset as the HD2 has, just a little different housing and another operating System. It should be easy to make a HD2 running on android using a Supersonic ROM...wouldn't it? That would probably solve all the irritating ****ed up data-connection problems that the HD2 has. I bet those guys at Google are quite more competent in building a proper working OS than those crapheads at MS...
[HD2 General] DORMIU:
Quick update: today I completely lost my patience with this data connection problem and decided to send the phone back to 3 Denmark. I have already removed HSPL and flashed the stock ROM 1.66.

I wrote a quick summary of the problem and my various attempts to solve it. Let's see how it goes now. I'll be really pissed if they send the phone back to me with the same problem :mad: Obviously I don't expect them to solve it - since nobody here has solved it! -, so the only acceptable outcomes for me are either a brand new HD2 that works, or a refund/credit so I can get a different phone instead.

I'm really gutted because I did enjoy the past two weeks with my HD2 and I would love to keep the device as long as it works as it should. To top it off, at the moment 3.dk does not have any other phone that interests me, so I don't really know what to do.

Anyway, I'll keep you guys posted if some solution comes out of this ordeal.
[HD2 General] Starfury:
I have some theories on this myself and have started a new thread sorry...

http://xdaforums.com/showthread.php?p=5924080#post5924080

HD2/Programs losing internet connectivity - my thoughts and your opinions/help...

I have had the connectivity issue where by program xyz can't connect to the internet even though others are currently using it.

I have done a bit of testing and a reboot of the phone works everytime.

If I switch the phone to airplane mode and straight back to normal that never works for me.

I tried switching the phone to airplane mode for 4 minutes and back to normal and that worked for me for a short while before breaking again.

My theory is to do with tcp network stack resources and connections not being forced to close when they are completed.

I think that as your phone is used for different data apps, more and more connections are opened and there is likely a hard limit in the system registry somewhere that limits the total number of concurrent connections. Connections will idle out after time, but if you have a number of apps do a lot of regular updates and opening new connections instead of keeping the old ones alive or killing them off properly so they are freed up then the system will hit its limit and stop any new connections being made.

On your home computer when you yank the internet connection from it and do a netstat there are still connections listed there, but leave the machine long enough and those will disappear. Reboot it and they will go immediately.

I think it may be one of the data based applications introduced in SenseUI is either not closing its connections properly and opening lots of new ones.

Solutions to this, if my surmising is correct, would be to increase the limit of concurrent connections (TCP/UDP?) or fix the application(s) that aren't operating correctly regarding connection utilisation.

Unfortunately I am a not a developer, I am a systems/networks administrator so I am unable to rip apart code to find out this for myself, would anyone care to involve themselves?
[HD2 General] Halle:
I have the same problem, having 3 in Sweden. This is very annoying when using MSN for example.

It's almost like if browsing a webpage and not load any new data for a couple of minutes, the data connection freezes and won't come back on until another couple of minutes have past by. The solution is comm manager of course, as mentioned earlier.
[HD2 General] jeremy_norbury:
Can people confirm they are actually seeing this in Opera?

My Opera keeps working but what fails (and NEVER recovers) ar Twitter, Facebook and MSN.

Recent factory ROM upgrade to 1.66 WWE as I reported a faulty "back" key. My back key is activating the "off" hardware. They sent it back to me unfixed claiming there was no fault. Idiots.

Also in Netherlands - Vodafone
[HD2 General] sjgillett:
I have had my hd2 for a few weeks now and I think I had this problem

for the first time yesterday. I was getting strong h and 3g signals but no apps could connect for over 6 hrs and nothing I tried worked. soft reset, removal of battery, switching off data connection nothing then it started to work fine and has been since. I shall keep an eye on it. I am in the UK on the orange network.
[HD2 General] DORMIU:
Thanks for posting your experience. However it seems to be slightly different than my issue with the phone: when my data connection drops, no app can connect to the net. Everything that relies on data connection evidently stops working: Opera, Twitter, Weather...
[HD2 General] sjgillett:
Happened to me again at work today - 4.5 hrs not being able to connect again and nothing I tried worked ;o(
[HD2 General] Smokie365:
Same problem here guys, but it only started yesterday.

I Installed spb mobile shell.. but didnt like it so I removed it, restarted the phone and it kinda acted like it was factory reset. Now I have that problem.. Cant update anything...
[HD2 General] cgrec92:
ok guys I got my phone back yesterday from repair and I've had kind of a good experience, first of all the whole process only took a couple of weeks

I sent it off with this internet problem, a cracked camera screen and I told them poor battery life as well, might as well

the glass has been replaced with a better one, it looks different and photos are much clearer

secondly they have fixed my battery life! I've been listening to music for 2 hours and have only lost 5%

about the internet, they gave me software fix which has made the internet much more stable, although it still occasionally drops Out
[HD2 General] DORMIU:
Thanks for the update. So the phone still drops the data connection occasionally? Does this mean you have to manually re-enable it yourself everytime? My phone is still at the technical service. I hope to get it back sometime next week. Will post my update here then.
[HD2 General] cgrec92:
unfortunately yes, the problem hasn't changed at all, I hope you can tell a different story

this weekend im going to go back to the tmobile store and just tell them my contract includes unlimited internet, and this is not working and has not been fixed, they'll probably give me a new phone, not that I can see that working either..
[HD2 General] Sean3:
I had the freezing data issue myself. I did two things that have solved it:

Disabled PPTP1 power management in HKLM\Comm\PPTP1\Parms "Disable Power Management" dword=0. This setting opens a data connection to sync mail, contacts etc. with exchange server. Since HTC Sense keeps a data connection always alive via the location service, twitter, facebook, I do not need this setting to open one. However, by defualt it is set to do just that out of the box, which is why I believe some people were having trouble getting their data connection to stop turning on until they finally set their activesync schedule to manual. Yet, if you do have things updating, weather, facebook, twitter etc., if PPTP1 is still enabled, it may try to open a connection for those things along with the HTC data services, which in theory may create a conflict and freeze. Just a guess though.

I also completely disabled "My Location" in HKCU\Software\HTC\Manila "Weather.EnableCurrentLocation"=0. I'm updating weather strictly via my assigned city.

I disabled both of these at the same time and am currently renabling one at a time to see if one or both were the culprits.
[HD2 General] doctajay:
bump for more thoughts on this problem

Personally I am trying this out to see if disabling HSPDA/HSUPA will work. I will report back.
[HD2 General] starstreak:
Oh and here I thought it was T-Mobile. Since I had the HD2, about 7 days, I did notice my services NOT working with a solid signal. And like others, just on-off of the data switch and it worked again. Wish I didn't need to do that.
[HD2 General] methodz:
i was having this same exact issue. during lunch today though i was able to buy a new HD2 and i am on it right now. been messing with it for about 7 hours and so far it hasn't lost connection. my first device had lost connection several times by now. i hope it isn't a hardware issue. I'm probably going to return my first one.
[HD2 General] koira:
Wellcome to club..... HTC support sucks.

"has been there since November 2009"
[HD2 General] cgrec92:
ok guys, seem to have found a permanent solution.

settings - advanced settings - personal - phone

go to the GSM/UMTS tab

press bands and go to get settings

choose the first box as auto and the second as gsm+umts (there will be band frequency numbers as well, but select the one which has both gsm and umts.

restart your phone and voila
[HD2 General] koira:
That´s not solving the problem. Tried that 2 months ago....
[HD2 General] DORMIU:
Yes, I also played with the band settings like you did and it would fix the problem for a few hours - only to have the data connection drop again later on.

Anyway, I'll pick up my phone today. It's been at service for about 10 days, let's see if anything has changed. I'll post back here in the coming days.
[HD2 General] koira:
More than keen to hear the results.
[HD2 General] cgrec92:
I also disabled location service and applied the registry tweak posted above and ive been going strong for nearly a day, maybe its the software fix that htc gives that's making the band settings work for me? either way keep us posted, although I'll be annoyed if I have to send it off again
[HD2 General] cgrec92:
i really dont want to jinx it and if i do i'll let you all know but guys i dont know what to say but its been a full day and i havent lost connection once

i aswell tried the band settings ages ago with fail but it seems to be working now

1) sent off phone for internet repair to htc, came back with software fix which didnt work

2) i applied power management tweaks which include disabling the PPT1 power management (as posted above)

3) changed network selection from auto to manual and selected my operator

at this point the internet was still cutting out

4) i changed the band settings as posted above - the internet is reaching better speeds, there is less switching between H and 3G and most importantly it still hasnt cut

when changing the bands you can select either GSM, WCDMA or auto

based on what ive learnt GSM is for calling and texts and has a very low data connection rate but is available almost everywhere

WCDMA is used for fast internet for its fast data transfer but you require a strong signal to use

therefore if you choose GSM youll have slow internet, if you choose WCDMA and are in an area of poor reception youre screwed

so i therefore selected this to auto so that it automatically switches

then you get to choose to get the band settings for either GSM or GSM+UMTS, based on what i wrote above i chose to get the band settings for GSM+UMTS.

soft reset the phone and has been working fine

*i have not touched the advanced network settings*

will keep you updated

EDIT: MORE DETAIL:

running stock t-mobile uk rom

have started using internet explorer as i like the fast zoom..

i have just downloaded a 7.5mb file with no problems, never happened before!
[HD2 General] Raadius:
This happens to me a lot too, it will also display E or 3G with 3 -5 bars and it will not update my weather, facebook or Google Latitude. Yes, I'm aware of the Data Connection switch but there should be a permanent fix.
[HD2 General] Sean3:
As I mentioned in my earlier post (#126) I tested and confirmed, at least for me, that "My Location" is the culprit. I do update my weather in 15 minute intervals, and have always done it by selecting my specific city and not the "My Location" option. Even so, my data connection was freezing, which usually occurred after my email would try to sync. I disabled "My Location" via the registry last weekend and did not have one subsequent freeze until I decided to re-enable it yesterday just to see if that was the issue. No sooner did I do that than I my data was frozen again. I disabled it again in the registry and have had no more freezes. For me, it's not enough to not be using "My Location" it has to be completely disabled so that it no longer shows in the weather tab. Turning off the HTC Location Service in settings will probably accomplish the same thing, but I don't believe you're able to update weather if you do so.

There might be a link between the "My Location" service and what cgrec92 suggests with band switching. I remember a time with my HD that the "My Location" service liked Edge only and did not initially work via 3G. Perhaps if you're on Auto and you're phone is switching between Edge and 3G looking for the best signal strength the My Location service, somewhere along the way, is not properly switching or getting the connection it needs. And as a result it locks up. By keeping the band on a set frequency and ostensibly forcing 3G then that may solve that problem.

This may not apply to everyone, but I thought I would put this out there in hopes it might help someone.
[HD2 General] DORMIU:
Ok, so here's my update:

- ever since the first day I had my HD2 from 3 Danmark I had data connection issues, it would disconnect countless times during the day for no apparent reason even with full signal strength

- when I sent it to repair about two weeks ago, I attached a sheet listing the problem and everything I had tried to do to fix it (with no permanent success) such as: hard reset, ROM upgrade, network settings upgrade, band settings, etc etc etc

- picked up my phone from service yesterday

- apparently they could not fix it either, so they simply gave me a new phone. Well, kinda of: they replaced the machine/computer inside, but the rest is the same I had. So my IMEI changed as well.

- I went home happy but not really convinced: I had to test it first :) It worked flawlessly for the first few hours, then at night baaaam!, the data connection dropped

- since that first disconnect, the data connection has been extremely unstable, like if I put the phone down and pick it up 10 mins later, there's no data connection :mad:

- so I came here to good old XDA and re-read the latest info on this thread

- I disabled "My Location" in the registry but it didn't really help much

- I mixed the above with the band settings cgrec92 recommended

- I changed network selection from auto to manual and selected my operator

- I also tried to disable PPTP1 power management in the registry, but I was denied access to change that - how come?

Anyway, the bottom line is that my ****ing expensive phone simply cannot hold a stable HSDPA connection. I use it for work and need to be online at all times. Don't really know what else to do... While the phone was being serviced, I went back to using my N95 8gb and E75 and never once had I any connection problem in the same areas where the HD2 malfunctions.

I had to contain my urge to throw it against the wall, it's been a headache from day 1. And trust me, I REALLY wanted/tried to make it work, but now I'm just tired. Most likely scenario is I get it exchanged for the HTC Desire which is about to be released by 3 Danmark.

:(
[HD2 General] flashflash:
I feel your pain. I really wanted this phone to work. I have been with WinMo for ten years and just about had enough. Why are HTC not sorting this problem? I have just ordered the Desire as a replacement so will be selling my HD2 on ebay. Why HTC why!?
[HD2 General] cgrec92:
ok

the settings i posted above

worked for 2 days

now it refuses to connect

great stuff

pissed out of my mind why this goddamn phone just cant work

my only hope is waiting for a rom update, atm im still stuck on tmobile stock 1.43 (sent off for repair)

tmobile said they would release an update in january, february, and end of march, guess what its now april

im just fed up of not getting what ive paid for
[HD2 General] DORMIU:
Honestly at this point I don't believe a ROM update will fix the problem. You and I have tried all ROMs and Radios out there and nothing fixes this ridiculous and unbearable issue.
[HD2 General] cgrec92:
ok lets get one thing straight, follow me here

other people with this phone, in the same area, in the same network dont have this problem, so it was just your phone

you were given a completely new phone, right? and still that didnt work? what are the odds?

so im asking what didnt change when you were given a new phone

because right now im thinking its an issue with the SIM card
[HD2 General] Nimche:
This is still there on my phone with disconnection. I don't know when but sometimes the connection comes back automatically, without me doing anything.

This is retarded./