yashsingh1/xdaforums huggingface dataset:
[HD2 General] flashflash:
OK Guys, here is my take on all this. Ive had my HD2 since Dec last year. I have had the problem of the handset crashing on incoming calls. I have a Tmob (UK) handset. I have tried hard resetting, and runnning no apps or anything in the background and still I have the problem. I have updated the ROM to 1.66 and it still crashes on incoming calls.

The unusual thing is after a reset the problem isnt there until quite a few hours later. This has meant is been difficult to test and try and find the cause of the problem. I have removed the SD card and still have the problem. So then I was convinced it was hardware related and sent the handset back to Tmobile for repair.

After the handset was returned (3 week wait), they had reloaded the tmobile rom and run tests and confirmed all is fine.

I get back and test myself and all is ok. The next morning I called myself and it crashed!

Next was a new Sim card from tmobile since the engineers were convinced it had something to do with the network, since the crashes only happened on incoming calls.

NO, still crashed after a few hours.

After many heated calls to tmobile, they arrange for a swap, so replace with a brand new handset.

All was fine.... until the next day, crashed on a incoming call!

In a last ditched attempt, I searched through XDA and found someone mentioning the same issue after not closing down the fm radio properly.

After testing this, I can now crash the phone immediately after not closing down the fm radio properly and calling the phone (happens 8 out of 10 times). Now, this would expain why incoming calls would be fine straight after a reset but since I listen to the radio on my way in to work and on my way home, explain why crashes normally happen first thing in the morning at work and when Im at home. I would always just pull the headset out without closing down the radio.

Fingers crossed this has solved the problem for me. I will report back if not, but its the first time I can replicate the issue straight away.
[HD2 General] pa49:
Give this a try.

Hard reset.

Sync and use the phone for a while without any settings alterations or installed apps.

You should find everything smooth and reliable.

Now install all your apps to phone memory (where possible) and see if there is a difference.

If you still have freezes it's a badly coded piece of software.

My setup never freezes.

ROM Leo Lite V2.2 WWE

RADIO 2.08.50.08_2

All apps installed to phone.
[HD2 General] cyberra2n:
I have this problem to my leo was freezing and crassing i update the rom with Dutty's Leo Sense 2.5 Holy Grail V.08|WWE||Manila_Core_2_5_20113626_0| and the problem is past...
[HD2 General] saziz77:
guys .. I discovered what's the main problem. this happens if you have a large music library (more than 4 gigs). the device is pretty and fast until u point your finger to the music tab, then everything goes messy. I bet all the guys having this problem is because they have large music library.

Please post me your thoughts.
[HD2 General] georgi69:
Hopeless...

Hello, did anyone manage to get freezing problems solved in the meanwhile? I'm running crazy - I might be too demanding but I expect 500€ device to work PERFECTLY when using features I bought it for (exchange, gmail, facebook, messaging). I already gave up on a big music library, I do not use FM radio, no apps installed... agrh. One more freeze and I'm going back to the reseller.
[HD2 General] Pitchb3nd:
I had this problem and I solved it by uninstalling Duttys_HTC_taskmanager and the custom 3D driver.

In anycase I think it's and ubiquitious problem because many apps could freeze the device...
[HD2 General] siddsm:
ok after a series of hard resets, flashes, rom and radio upgrades, and even using Mtty, figured it out finally...

Its syncing mail accounts, specially when theres loads of mails in the inbox....it tries to sync all the mails together...loading sense UI up :|

Well thats what I came across..... :\

For me everything runs fine till I sync my yahoo on it...and it tries to sync my 'last 3 days mail'....instead it tries to download all the emails.
[HD2 General] bluntendo:
Going Back!

Yo, i'm taking mine back as it's under 28 days!

I LOVE this phone, but i hate the software crashes!

Why oh why did they release this phone in such a poor state?!

I am sad that HTC put 6.5 on the device as it wastes such a good

piece of hardware. bah!

I will have to get a Desire instead or a Milestone.

Bloody Dilberts. (u_u)
[HD2 General] k_type:
I had the same issue with my HD2 since day 1 (I flashed ROMs right after I got it) and remained extremely pissed off for 2 weeks, until I tried flashing with MTTY, then was forever happy after (till the next phone I guess)
[HD2 General] thealf52:
Hello

For me, it's sprite backup who freeze my HD2

after testing some roms, install, reinstall, same probleme, freezing at sleep of HD2: black screen...

....;) sorry for my poor english
[HD2 General] Scandrew:
Anyone still having issues with freezing?

My phone seems to like to freeze occasionally on the phone screen after finishing a call.

I have to press 'Home' button to return to the main screen but then the windows start menu/pick up/hang up are non-responsive and a phone icon remains in the taskbar for a minute or two. Eventually I get a services.exe crash and if the phone goes into sleep mode when I press the power button the hard buttons light up but the screen won't boot. Requires a soft reset to get it going again.
[HD2 General] mouswald:
Same here

I experience exactly the same symptoms - quite annoying; the phone is so incredibly good in every othere respect. I had an iPhone 3G for 17 months prior to this and love this one even more than the iPhone!
[HD2 General] kandekid:
i have this exact problem too. is there any fix? why does this phone has so much bugs. HTC should test these before releasing the phone. ugh!!!!
[HD2 General] zabac:
Freeze, loosing data-connection

Hi!

My HD2 tends to freeze now and then, gets really slow and I sometimes have to take away the battery to get it to work again, but the issue that I hate the most is that it looses internet connection very often...suddenly it can´t connect if i want to update weather or see an internet page..and of course can´t sync my mail.....I have to manually turn of data and turn it back on again and it works....this issue gets on my nervs most of all...

I flashed to latest ROM and many things got better but these problems remain. Does anyone else have the same problem with the connection going down?

thanks
[HD2 General] wallistic:
I equally have the freezing problem but not that of internet connection problem. Though i have ROM 1.66. It seems to me that HD2 is not utilizing the full power of the processor.
[HD2 General] Chainfire:
I'm looking into the extreme slowdown issue. I hear people state things like 3rd party apps may be responsible etc, I have the issue on a completely clean hard-reset stock 1.66 HD2.

As for the buttons lighting up but the screen not going on, it seems so far for me that disabling Sense solves that problem.
[HD2 General] zefiltrin:
Good to know someone who really know what he is talking about is digging into this.

I've expericed this since day one, with a DOZEN+ ROMs...

Thought it was MaxManilla, then Cookies Home Tab, then Auto Wallpaper Changer, than 1% battery... In the end even without all of then it freezes.

Don't know if it is a coincidence, but most of the times it's before or after a phone call.

I really, really suspects it is Sense. I've wanted to test the phone with a clean ROM and SPB Mobile Shell or similar, but Sense is essencial for me.

Hope someone finds the problem.

Just to remeber: with Kaiser they somehow discovered that HardSPL could cause this also. Then CMonex I think released a new HSPL and it got a lot better.
[HD2 General] dusty_nz:
Possible resolution

With regards to freezing.

Found mine was happening when returning to the home screen.

Disabled weather annimation and been over two weeks now. No issues.

Also tried to disable clock annimation, no luck but looks like it might have been a conflict of the two.

Might be just an issues with doing mulitple re-draws/annimations.

Eg Render home screen, Annimate clock change, Annimate weather. Crash.
[HD2 General] mouki_9:
same problem here with data connection. Tried different radio's and roms, but still got the data connection problem.

About the freezing issue, if you got the taskmanager open and look @ the processes, you see that manila takes up a lot of cpu power. I think it's related to the weather update / mail downloading...
[HD2 General] zefiltrin:
I 've never used weather animation and still have the freezes.

Now I've realized that it not only freezes but sometimes it starts lagging a LOT, like all the processing power is already tanken, and everething just runs extremely slow, like it was in actual slow motion.

A few seconds after, everything returns to normal.
[HD2 General] cakira:
About the slowdowns, I suspected the music tab was the problem (it keeps trying to update the album's pictures), so I disabled it two days ago.

I'm not sure if this is the cause (I'm in doubt because I've installed LMT + TaskFacade in the same day I disabled the music tab), but the device feels better.

Zefiltrin, greetings from Campinas - SP - Brazil!
[HD2 General] Chainfire:
I can repro the slowdown issue at will now. Not the freeze issue, though. Still looking for the actual problem.
[HD2 General] foyaeman:
Good luck, hope you come up with something soon! Getting my HD2 tomorrow and don't want to be stuck with a such a beautiful device running slow as hell :)
[HD2 General] lsnizzle:
Well I solved my problem. I just got the HD2 on the TMO US 24th release date. Everything went great until it started lagging and locking up. I had to hard reset it 2 times. But I think I fixed my problem. I usually use Myphone to sync everything back from my previous phones. Anyway, all my text messages from the previous month (about 2000 texts) synced into my HD2. That's when everything messed up. For some reason HTC's messaging app has a problem in handling all the text messages. So I disabled the sense UI but the HTC messaging app still remained. I used Zenyee's Disabling HTC Messaging 1.2 cab to restore the windows 6.5 messaging app. Ever since then I haven't had a lock up. Hope this helps someone.
[HD2 General] fastwanabe:
I took out the sd card

when i first got my HD2 it started crawling for everything, I took out the SD card and everything went back to normal. I reformatted the SD card and wiped it, reinserted the card back in and it hasnt slowed since.
[HD2 General] Hamburg:
This describes my situation as well. I havent tried disabling the HTC messager yet. Will I lose any features doing that? Should I just delete all my old messages? Would that do it?
[HD2 General] lbhocky19:
got the phone last friday after like 3 days had maybe 1000 some texts and the phone freaked out and would lock up sense whenever i received a few texts it happened 6 times in 3 hours. i now keep my texts to around 1 or 200 only and ive had no issues. i disabled the text tab as well.

im sure disabling htc messaging would clear up pretty much all problems but i like it alot more than regular 6.5 texting but hopefully theres a fix for this

i also took off home screen weather and the auto flip clock but only did that to save battery
[HD2 General] zefiltrin:
Greetings! Have you joind the HD2 comm in orkut?

As for the slowdowns, Chainfire, could you share with us what have you found? If we can´t help solving it, we can at least try to avoid the steps that causes the slowdowns.
[HD2 General] GilesK:
Well i was one of the people having lockups and random reboots and other problems.. today i finally went ahead and did the hard reset and started over again. I have to say it seems to have done the trick as very few slowdowns now and no weird stuff happening.

I have installed the cookie hometab mod and chainfire 3d patch and the gfx seem much smoother.

Looks like it got a keeper!
[HD2 General] Hamburg:
Well... the texts were definitely the issue. MS MyPhone downloaded thousands over night. I cleared them out and my hd2 is running as id expext. very smooth and very fast and with zero hangups.
[HD2 General] goldfinger1974:
Texts are not 'definitely' the cause of the problem. I have deleted all of them and my HD2 still occasionally freezes on call answering.
[HD2 General] zefiltrin:
Me too... I don't have more than 25 SMS, and always send the old ones to PC and still have freezes.

I don't use Facebook and still have freezes.

I almost never use FM Radio ant still have freezes.

I don't think is any of these ALONE. They can all contribute with the freezes, but not cause them by themselves alone.
[HD2 General] tecknotot:
Yes I have the US HD2 and mine wont wake up from sleeping, I just get a black screen and see the buttons light up. There is no update for the US HD2 on the HTC site yet.
[HD2 General] din0_22:
Guys, please check your taskmanager>process and see if manila is using too much (consistently amount) of CPU resources.

If it is, then this is either your email or text messages syncing from windows mobile to HTC sense.

Also, try disabling Manila (htc sense) in settings>today>items> uncheck manila and check Windows default and see if this is going to make any differences.
[HD2 General] georgi69:
hello

The same with me, I minimized my activities - no weather, no locations, no facebook... just gmail/exchange emails synced manually, calendar, sms, calling... still freezes and YES - I also checked taskmgr -> usually manila.exe but also services.exe or device.exe uses to take a lot of CPU (coincidence with experiencing a certain lag seem to be more than lucky chance). I tried disabling sense some time ago - it reduced the freezing frequency but did not stop freezes totally. In general I assume that it is not a deadlock but really a situation when device is so occupied by some process(es) that it appears unresponsive...
[HD2 General] din0_22:
Then i would say last resort is update to a custom rom.

Usually there are pretty stock looking rom and much faster like Duttys HG (Holy grail).

Since i updated mine, the freezing up is almost very rare even with HTC sense.

good luck
[HD2 General] depgary:
Did you install the home tab 1.6.1 cab from COokie, after I did, my devise froze up all the time, when I deleted it, I had to do a restore on my HD2, and now I have no problems
[HD2 General] Marcus Geezer:
I just thought I'd add my experience. I'm running a O2 device which has the HTC 1.66 Rom on it. Although O2 say they have only sanctioned the previous ROM somehow I have this. Go figure?

Anyway at this time when my phone freezes, and when I say freezes I have determined that the 'freeze' is actually an extreme lag and if left will eventually do what you ask it to do. The 'freeze' is both when the device is unlocked and when in 'sleep' mode and I have seen the black screen with buttons light up a few times. It tends however to do it when in 'sleep' mode and yet havnt experienced it when actively using it. Can't attribute it to FM radio as I dont use it, dont have more than a few music tracks stored on the phone and dont reallly have any other software as I have pretty much a stock device.

Sometimes whilst the lagging problem exists it will sync the e-mail, and sometimes it will fail. Basically if I delete my Yahoo e-mail account and then re-enter it, it solves the problem. Sometimes I need to soft reset whillst doing this, sometimes I do not.

Not an IT tech so cant state anything about data transfers etc but hope someone can use this info to help diagnose.
[HD2 General] malima17:
htc hd2 freeze

I had freeze problem when the phone ring, using 1.66 (ptg) and 1.72 (wwe) rom, I configured manually the phone to GSM, and the problem stoped.

I live in Sao Paulo (Brazil). and use Vivo operator, I hope it help.

Malima17, Hd2, 1.66 PTG
[HD2 General] jan-willem3:
There is one big solution and that is Don't install bsb tweaks. Program works great but... my startmenu was lagging even after reinstall. After that hard reset and now I have installed more then before and it's faster and less buggier. And less freezes.
[HD2 General] hugocbp:
In the thread of Miri's ROM over ate HTCPedia someone supected that also, but even people withou BSB Tweakes are having this problem.

I noticed that when the phone is connecting to WiFi or Data Sense becomes very slow, also when it is updating e-mail, twitter or Facebook. During this slowdowns, if you try to do a lot of things or click the screen a lot of times, the phone will freeze.
[HD2 General] Reignzone:
I honestly don't understand why there are countless threads with slanderous claims such as these.

Don't purchase a SUPERPHONE if you do NOT have the capabilities of fully understanding how it should be used.

I purchased the device from T-Mobile during the day of its initial launch... and since then I have NOT had one problem with it.

FAST. EASY TO USE. RELIABLE. And very, very, gorgeous.
[HD2 General] hugocbp:
How do you relate freezing problems with understanding the phone?

If YOU are not having this issues, good for you! Many of us are having this, INCLUDING several hardcore users/developers as you can see all over the forum.

It´s not a matter of understanding. Something is CLEARY causing troubles with a LOT of devices. We want to identify it and then try to solve it.

If you´re not here to help, please do not flame the thread since it IS important to A LOT of HD2 owners that are having this issues no matter what they do.
[HD2 General] Raadius:
Oh ok, soo just because you happen to get a working, perfectly fine HD2 and everybody else who is having problems is slandering? GTFO. Ignorance is bliss, idiot.

I got mine on day 1 too and had numerous problems.
[HD2 General] malajam:
i have same problem , is there any fix?
[HD2 General] enadiz:
Wayy too cool, they decided.
[HD2 General] zhix:
there are numberous advance users on the forum reporting issues with screen freezes, check it out here .. from the threads and information, it would seem to indicate a hardware issue.

i have sent it back to HTC for repair and they changed the motherboard for me. i have seen much less incidents after the motherboard has been changed but screen freezes still occurs from time to time.

the only reason why i am still using the HD2 is cause of the 4.3" screen.

http://xdaforums.com/showthread.php?t=595646

http://xdaforums.com/showthread.php?t=596484
[HD2 General] theryder007:
MSN

Hello from Dominican Republic, i bought mine on ebay (HD2) and started using it, freezing a lot. i think i was the first one to have this phone here, so you can imagine everybody asking me to see it working, and when out, frozen, no response to unlock. I'm right now using it without msn live messenger, and voila, 3 days no freezing......:)
[HD2 General] DopeWeasel:
TMOUS HD2 here...

I've also had stability issues related to setting up Hotmail on the device. Every time I would turn on my device after standby It would constantly ask me for my password when it tried to sync, even though I checked "Save Password". After awhile, it would crash so the screen would not even turn on and I had to pull the battery. I hard reset my device and this time I guess I won't bother checking my Hotmail account (it's just for a spam target anyway).

So far no crashes with MSN off... and I'm using BSB Tweaks as well (primarily for the rotation feature) but I don't expect that to be the problem.

I do suspect Swype of causing random crashes as well but can't confirm.
[HD2 General] georgi69:
Unhappy

I am unhappy. I switched back to my old Nokia 6120c - at leasdt I can rely on making/receiving calls, messages and that it will wake me up in the morning.

I still have HD2 with me due to it's shiny screen - I can watch movies while in plane, I can navigate (when the hell will the car kit be available in Slovakia?)... But yes - I am strongly considering going back to the reseller and asking for my money back.
[HD2 General] lbhocky19:
just to say this.

since going to elegancia with no htc messaging i have had no freeze ups of sense, no slowdowns, no lost passwords, none of the problems i had before.

i highly reccomend getting off of stock
[HD2 General] Taco Hoodlum:
I am unhappy

I received my HD2 today and I also could not make calls without my device freezing. I ended up flashing a new radio and that worked for me. No more freezes. Have you tried flashing a new radio?
[HD2 General] theryder007:
Again MSN Messenger

Guys, now i have 4 days no freezing, installed more than 13 apps, played movies, lot of mp3s synced my 3 mail accounts, weather from 5 places, GPS, FaceBook, and no freeze. Just one day played with msn messenger, and by the time someone called, could not pick up the phone.. Soft reset, and started again, now i'm using a web service (arghh). but no freezing.

Anyone knows an app for instant messaging that supports msn? other than the windows live one?
[HD2 General] fillip:
Htc messaging

Im pretty sure its HTC Messaging thats causing the mega slowdowns. I upgraded my rom to Vodafone UK 1.72 was fine then over night something happened and when I went to use it it was completely bogged down and no amount of soft resets fixed it. So hard reset and fine then restorered spb bacup and all bac to slowdown. Hard reset and restore again but only pim data including messgaing, no apps or system restored so just phone with ROM programs and my email and texts, phone goes to s**t again. Went to HTC messages displaying all messages and changed to traditional mode was on the windows loading 4 coloured blobs thing for ages then when it had finished it has been fine ever since, fingers crossed will say if this changes.
[HD2 General] lbhocky19:
its been htc messaging that isnt new news there are many many threads about how awful it is. just use the cab to disable it so you can still have threaded 6.5 texting
[HD2 General] fillip:
Well i dont think its just that anyway again this probably isnt new news, services.exe is always the cause of the slowdowns but i dont kno what causes it to go into overload im getting fed up with the phone now my touch pro was alot quicker than this thing! As i type services.exe is running at 91% cpu and 16.7mb memory dont know why and the phone is close to unuseable:mad:
[HD2 General] fillip:
Save yourself the effort of rebooting and just kill the services.exe process using sktools or equivalent. It brings it bac to normal speedy running and services.exe relaunches but runs as it shud until it feels like fitting again then repeat the process:rolleyes:
[HD2 General] ezee_gee:
oooh how i can relater to these problems :) but im going to be patient and stick with it :)
[HD2 General] gdog1977:
Try Kumar's latest rom, it's by the fastest rom I have tried and very stable for me. Opera fonts look better too.
[HD2 General] Jerbo:
turning off the auto Facebook sync (every 2 hrs) did the trick for me, no more slowdowns