yashsingh1/xdaforums huggingface dataset:
[HD2 General] nyctalynth:
HTC tech support reply

Here is the reply I got from HTC tech support via email (I wouldn't have admitted that Twitter announced the change in December and HTC didn't have a workaround ready):

Thank you for your inquiry on the Peep authentication process. Twitter has changed their authentication scheme and no longer allows login via basic authentication, the scheme that HTC Sense used. This Impacts: Peep Twitter for HTC Sense Friend Stream Please use the Twitter Application for Android or you can use other Twitter clients available from Android Marketplace. Please continue to check HTC.com and the user forums for any additional information. Twitter is killing support for basic user authentication in third-party apps since Tuesday morning. Instead, Twitter will now require all third-party app developers to use OAuth for user authentication. This is a planned move Twitter first announced in December, and the company has posted a help page on its developer site with some resources meant to ease the transition to OAuth. Twitter was originally going to move to OAuth in June, but the transition was delayed because of the increased volume of tweets around the World Cup. In basic authentication, a website or app will say, “Hey, do you want to share whatever you’re doing here with your friends on Twitter? Give me your Twitter username and password and I’ll hook up your accounts.” By passing along your info, you’re giving that app or website unlimited access to everything in your Twitter account. Which is pretty dangerous, and not secure. In OAuth authentication, the website or app will send you to Twitter where you sign yourself in, then Twitter will tell the website or app “Yeah, they are who they say they are.” The website or app only gains the ability to do certain things with your account — post, read, reply, search — while staying locked out from the more sensitive stuff. I do apologize for any confusion and for any inconvenience you may have experienced.
[HD2 General] Retrii:
Thanks for that :)

I just linked to it from my Twitter account @HTC along with #fail and "not really good enough" - perhaps others should do the same :D

I'd be understanding if they said "Yeah, we know it's an issue, and we'll try to sort it, please bear with us" but that's kind of a "Well, stop using that then" - the Twitter tab is a significant portion of Sense for me. It still completely baffles me that HTC has not used their own Twitter account to let people know the problem is known, and is (or isn't) being worked on.

A quick edit - I realise this sounds all "power to the masses!!!" etc, and I'm not really trying to go for that. I'd just like a bit more info other than "Use something else" - I really, really like Twitter in Sense. This however, remind me of "simply don't hold it that way" as a bit of a cop-out.
[HD2 General] Philiphd2:
Hello everyone !

I have this problem for a few days. I can update my status but I can't get tweets...
[HD2 General] dXsL:
champagne post! tnx!!
[HD2 General] Retrii:
Holy moly, HTC Twitter update:

"We know that Peep/Friend Stream are not working for some, and we apologize. Please bear with us while our developers are investigating."
[HD2 General] iet:
By now, it's become a problem for "all users". Something to do with the new Oauth method... HTC hasn't updated. I Contacted them via HTC E-club. I think it's wise if everyone with this problem does the same.
[HD2 General] iet:
Wow, i agree, just installed MoTweets. Thx! So many possiblities, and it works perfectly with HTC Sense! I thougt HTC Peep was nice, but now I know that was merely "simple". Awesome, and for tolerating a hardly visible add, you can even have it for free! "Raven Black" theme is nice :)
[HD2 General] aamadorj:
Ok, I just did it. I hope group pressure will work...
[HD2 General] kwill:
Man, I was over here thinking that my using a new kernel for Android had somehow screwed up my Twitter acct?! And this is what it is! Freaking HTC! Yes, I use MoTweets for more advanced twitter action. But, the tab is perfect for making quick updates and such. Hope this does get resolved.
[HD2 General] 10332007:
Would have been nice had it not hosed my phone O_O

All I got was Manilla error's with no other problems pointing to peep. Flash the phone again thinking its an issue with just sense and get the same issue. Go to T-Mobile to see if they have any idea (not expecting much and got less than I expected lol)

Downloaded the rom again and reflashed it and then I started getting the error's in peep.

Would have been nice that such a small change would not completely break the phone... Caused a lot of issues and lost data :( Nothing vital but stuff I could have used.

Hope they fix it.
[HD2 General] weepatc:
Twitter back again......

Twitter have allegedly fixed HTC Peep see article here
[HD2 General] nicandris:
well not solved. is going to be solved, that's what's posted ;)
[HD2 General] michd2:
I read the article on pocketnow.com, and if HTC starts pointing their fingers @ Twitter it could take quite long before we get any update's. Its not Twitter who has to repair, but HTC due to their outdated authentication protocol. If HTC would only realise that, get of their lazy asses and fix the damn problem. Since they heard about it in December '09 for the first time, the should have solved this problem about 3 months ago....
[HD2 General] Radek Hulán:
http://status.twitter.com/post/1050106371/log-in-issues-for-users-of-some-mobile-clients

Update at 7:30PM: This issue has been resolved.

Well, they say it is "resolved", but Peep on HD2 (stock 1.66 ROM) still not working.
[HD2 General] deechte:
For the time being I'm using Azurea Twitter client for WinMo, since PockeTwit I was using next to HTC peep also suffered from the oauth problem. I'm really glad I found that one, cause it's really nice, free and ad-free.
[HD2 General] DrATty:
I have complained to the seller of my HD2. The salesman thinks that there must be a hardware fault with mine after I demonstrated my problems with Twitter, Messaging and Stocks. I have been given a second SIM to try. If that doesn't work I have been offered a repair. I was aware of this post and was stunned that my retailer wasn't aware of these difficulties. Perhaps if we all return our HD2s, HTC will get the message.

I love my HD2. I chose WM because I enjoy tweaking my devices so that they work as I want them to. I accept that this can cause its own difficulties. I chose HTC because of my experiences with my last phone which still works now after several years. I wanted an upgrade. Unfortunately, I seem to have moved backwards. My HD2 feels obsolete already. There are still bugs that haven't been approached. It might be me but I think Messaging is broken. Calendar still can't cope with anything that occurs yearly. The HD2 could do with easy access to its reset button. The built-in applications are failing as the Web moves on. Stocks went first, now Twitter. Elsewhere, I see older devices getting OS upgrades and additional software being made available.

I surprised myself last night when I started looking at iPhone contracts. HTC really need to start thinking about customer loyalty here rather than blaming 3rd parties or expecting users to buy replacement software or perhaps even upgrade when their machines are just months old.
[HD2 General] iohannfus:
HTC Peep still dead

Less than 24 hours ago we posted about the HTC Twitter client, Peep, that has stopped working for many people, let it be on Windows Mobile or Android platforms, due to the new OAuth system implemented by Twitter. In that certain post we also wrote about our hopes for HTC to fix the problem as soon as possible.

These clients include

- HTC Peep

- Moto BLUR

- Nokia Twitter apps

- Samsung devices (except for phones running Android OS)

- Huawei phones

We are working to resolve this issue. As answer.

Still dead
[HD2 General] ToddeSwe:
What do you meen by "works perfectly with HCT Sense"? Can i use it in the old Peep tab?
[HD2 General] ToddeSwe:
Found this:

http://pocketnow.com/windows-phone/htc-peep-allegedly-back-again-problem-solved-by-twitter
[HD2 General] tiberiuz:
Did anyone tested it after this message? I think I saw this link earlier and although it said RESOLVED it wasn't.
[HD2 General] zx34:
The answer is, not working!
[HD2 General] ToddeSwe:
I tried it asap but no go yet! :(
[HD2 General] morpheus1982:
+ 1.

Yeah how please?
[HD2 General] IRREAL:
Publicity stunt??
[HD2 General] hotzeklotz:
The message in the link has been updated...(http://pocketnow.com/windows-phone/h...ved-by-twitter)

We don't know whether it was a Twitter issue or Twitter made a derogation to their OAuth for these apps, but according to their status, things should be back again. According to the HTC HD2 and HTC Desire which we tried to use just now, things aren't working just yet. Maybe it needs time to deploy...
[HD2 General] jkamilo:
I Still have the problem... i guess we will have to wait until HTC fix the app. :S

Too bad they knew twitter was going to change their authentication method months ago and they didn´t do anything.
[HD2 General] aamadorj:
This is the answer I received from HTC Support: "Thanks for contacting our Technical Support center, where we will give you the best service's quality and the answers for all your questions. Twitter made a change to their authentication method on their site and for this reason is not possible to access from Peep, we are currently investigating this and are working towards a solution. as soon as we have a hot-fix in order to solve this you will be able to download it from our website. In the mean time, to access twitter you can go directly to the twitter website."
[HD2 General] Smailtronic:
at least it's not just us. Searching twitter feeds for "twitter" and "login" reveal people with all varieties of apps and platforms having this problem.
[HD2 General] humbao:
i tried a couple of applications from Twikini, to Critter, Twitter app, to finally MoTweets. Only the latest version 1.8 from Marketplace works. 1.5 doesn't. Hope this helps. My twitter is up & running on my HD2 albeit not in home tab style :) i guess it's the oauth authentication problem whereby most apps are currently not updated to support. the change from the normal http authentication was changed to oauth with effect from 1st September 2010. you guys can google for related articles.
[HD2 General] arielphf:
My TP2 is also giving me that message.

When I went to the HTC twitter feed (ironically) to see what was going on, they had replied to someone in a way that suggested that they were resolving it... we'll see.
[HD2 General] iwin2000:
Guys, it's still not working. Twitter is my life, I need this back ASAP.
[HD2 General] nrfitchett4:
can you integrate it into the sense tab? that would be awesome.
[HD2 General] michd2:
quite ridiculous that HTC Peep still doesn't work! In the meantime I also installed motweets and I've to admit, it is a great app!So back online then, now I'm at least able to spam HTC via twitter untill I get that bloody update!
[HD2 General] TigerTim36:
Abso Bloody Lutely!! :-)

I Fully Agree!!

Do all of us "winmo" users mean nothing to HTC?

At a time when many manufacturers are bringing their equivalent smartphones to the market place.... don't you agree that HTC should be looking after their massive amount of still in contract "winmo" users to ensure a pleasant HTC experience and a desire to continue with them on their next contract?
[HD2 General] DrATty:
It is baffling. When carriers moved to 2 year contracts I thought manufacturer support would extend to acknowledge this. From my experiences this year, a move to 6 month contracts would have been more appropriate. For a £500 device or a 2 year contract, the current level of support is unacceptable.

I don't like to rant but I think I'll be moaning more and more if something doesn't change soon.
[HD2 General] Starfury:
Whilst you may own an HTC device you aren't a customer of HTC. The networks, the retail stores, the online webshops, they are HTC's customers, they are the ones that have bought the handsets from HTC. So if you look at it from that perspective, if the networks choose to change their contracts why should the manufacture absorb more cost and extend their warrantys.

Although with that said I have been told by HTC that the HD2 has a 24 month warranty on it regardless...

If the problem is OAuth and HTC haven't implemented it yet then yes they dropped the ball on that, but it doesn't just affect WinMo, it affects the Android version of HTC Peep too...

Either way I am sure they are working on it at the moment and will release an update soon which your favourite chef will cook into a new release soon (bearing in mind using a custom ROM invalidates your warranty with your network provider and HTC) :)
[HD2 General] DrATty:
My company phones are mostly HTC and all run WM. My personal phone is an unbranded HD2, bought from Amazon, I think. I suppose I could dump my troubles on Amazon or HTC. Oddly, T-Mobile still think it's a hardware fault, despite my having told them otherwise. They are being almost too helpful.

Ignoring the applications that have broken because of ongoing changes to the Web itself, I think HTC still have an obligation to approach bugs that were present on release, perhaps more of one with phones bought without contracts. I'm talking of problems with the Messaging and Calendar applications here. The troubles with Twitter and Stocks might be outside any remit of HTC to maintain its devices, but the HD2 is still for sale, and this functionality is advertised prominently. A fix wouldn't do any harm to brand loyalty either. With no support, the HD2 will become nothing but a phone well before most users 2 year contracts expire at this rate.

I might try a cooked ROM at some point in the future but why should I have to risk such an expensive machine to get the fundamentals working?
[HD2 General] prankstarr:
I think it is safe to say that if the manufacturer does not keep the end user very close to their heart, they will find that demand for their products falters and to keep the custom, the retailer, whoever they are, will push alternatives - the knock on effect is a quick hit to the bottom line of the manufacturer...

In the scheme of things, this twitter issue is not the end of the world - there are other ways to get twitter updates - just not as convenient as directly on your sense tab. However, it does paint a picture to consumers about how other applications may be effected by handsets not integrating them properly or in time. In the world of the smart phone, which is where we are heading, aps will become more prevalent and crucial to our everyday lives - in this environment, the manufacturer who makes all of our must have aps work seamlessly together will win...not keeping on top of an update for such a massive ap as twitter is an example of HTC really dropping the ball - The N97 had 10000s of handsets returned becasue the accuweather ap would not work properly! No one complained about the actual phone but aps not working correctly was a major bug bear...Actually, loads of people complained about the phone so thats a bad example but you get my point :)
[HD2 General] Mikee B:
MoTweets

If you like Twitter that much then download O'market if you havent got it already then search for 'motweets' you wont be disappointed. :D :D
[HD2 General] Halle:
Well, I am using motweets right now and I am very dissappointed. It's ugly and way to slow. And I do not like to be forced to use twitter as an app instead of a tab in Sense.
[HD2 General] aamadorj:
Recently, this appear at HTC Twitter account: "Just in time for your weekend adventures, Peep and Friend Stream are up and running! Thanks to @Twitter, and to you all for your patience".

I'm trying to check that Peep is working again, but now Peep says that "username or password are incorrect" and they are not incorrect.

I suppose that this new problem is going to be temporal and it is caused by the deployment of the fix. Let's see...
[HD2 General] 10332007:
Just still just says the account not allowed error same as before. If they are patching it that is nice.
[HD2 General] zx34:
This still does not work. HTC must now take their responsibility, they have known about this change for several months, but guess what!
[HD2 General] drramana:
t mobile uk - twitter forbidden

same problem here. I am T Mobile Uk customer. No twitter updates since 31st August. Hope HTC/xda developers come up with some kind of fix / updates.
[HD2 General] betomcfly:
well for me, iim on htc tilt2 with the new recent official rom. it was been somewhat fixed, as you CAN update status but there's no way to see the tweet feed/stream. It throws still the forbidden access message. weird.
[HD2 General] joshoon:
They only fixed it for the damn Androids, what the hell is this, a f-king joke?

Why the hell do they let Windows Mobile fall...
[HD2 General] digitalhater:
Is there a fix for this? I'm getting the "forbidden" error too. What are our options?
[HD2 General] dbargel:
The situation is different in the world: for ezample my account don't work on HD2 (Peep, moTwitts, PocketTwitt, Twikini), not work on N900 (TweeGo), Android (Twidroid). My friends, for example works fine on Wm Peep: the problem is very different from users. (Excuse me for my poor english :-( )
[HD2 General] Mistic67:
It's simply amazing how manufacturers & service providers do all that they can to get you to lock into their products or services. Once you've bought into them, they couldn't care less about you! This issue about the HTC Peep is a good example. HTC had been aware since December. 9 months later & they've done nothing about it!

My spouse has a T-Mobile MyTouch Fender made by HTC. She can't save anything on the SD card. She doesn't want to spring for a better card, but why should she? This problem has been ongoing nearly a year. Do you think T-Mobile or HTC have done anything about it? Of course...NOT!!

I used to be the Wireless Manager for a military base. It has now gone joint w 2 other military bases. The potential customer base has grown to more than 20K military, not to mention family members nor the more than 100K transient personnel that come through this area. You would think T-Mobile would install 3G over here to increase their customer base. Think again!

HTC, when you're good, you're good. But when you screw up, you totally suck! :-(
[HD2 General] htcdeaner:
Here you go everyone you may download Panoramic moTweets 1.8.5 and it works well and better than what HTC has and it's free. You can also add this to your quick links in your HTC HD2, it's under Panoramic moTweets. It's a great program add http to this link ://handheld.softpedia.com/get/Internet-Utilities/moTweets-82300.shtml
[HD2 General] sulphuricaciduk:
It already supports xAuth, the problem is with Twitter.
[HD2 General] n_god:
I got this answer from HTC
[HD2 General] DrATty:
The HD2 is still on sale locally and its Twitter abilities are made out to be a major selling point.
[HD2 General] tsfatt:
err.... How come u got this HTC reply and I got this;seem nobody tell them??

"Thank you for contacting HTC. With reference to your query, we still have not been informed officially that if this problem is caused by the change of server for Twitter around these days. For this we have forwarded this information to the tech-department for further assistance. But it still need time for then to check and test. We would suggest that you may check our official website from time to time for any possible update to this issue. Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again. We look forward to be of service to you again. Hotline: 1800-238-7788 Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)"
[HD2 General] aamadorj:
Check this other thread out: http://xdaforums.com/showthread.php?t=771562.

I think it's a good idea to continue posting over there, because this is a non-specific device problem and right now it's happening on all HTC Windows Mobile phones with Sense.
[HD2 General] Wilco:
And how do they suppose you will run an Android application on WinMo? ;)

I Also have read HTC Peep using Oauth, but that the problem lies with Twitter.

This is also why Android could be fixed by Twitter...
[HD2 General] iridium21:
Regarding TouchTwit - if you contact Microsoft on the Windows Mobile Marketplace webpage, they will give you a refund for it. It looks like the authors of TouchTwit have scarpered - e-mails to them go unanswered and are bouncing to one of them.
[HD2 General] dbargel:
Thank's but....same problems!!! :-(
[HD2 General] DrATty:
I wonder whether Twitter will have any users left when this is sorted.
[HD2 General] d0ug:
I dont think twitter is going to have any problem retaining users, im sure alot like myself have switched to MoTweets. HTC on the otherhand, the handling of this event will be a factor when it comes to choosing my next new phone.
[HD2 General] TopOfNewYork:
MoTweets blows. Twitter is supposed to be integrated into Sense UI.

If I knew HTC applications would function for 4 months after the release date of the HD2 I would have thought twice about buying it.

I can not wait for the government to step up and do something about the mobile phone, data, device monopolies set up by these huge corporate giants who are trying to take over the flow of information.

The end consumer has no real options. Did you want to make a phone call or surf the internet well we have you over a barrel in terms of how you will be able to do that and on what devices and if anything goes wrong your screwed bc you have no bargaining power bc its a monopoly. Thanks for playing. I pray to god someone stops google and verizon from trying to take over the net and end neutrality. Anyone see verizons new ad campain that trys to make the youth think that what they post on the web is just as important as what some 30 year posts...but in reality Verizon is attempting to make sure that isn't the case. Propoganda I hate wireless companies and everyone associated with them it jsut feels like we are being raped over and over again.

HTC cant even get us what we want or respond to us like we are human beings bc they are to busy sucking corporate **** for business.
[HD2 General] zx34:
I totally agree, I bought my HD2 for about 3 weeks ago and HTC shows already, that once you have paid for one of their product, they have no interest in you as a customer anymore, so I'll probably not going to buy more phones from HTC.
[HD2 General] livanov:
Same here!

No eBook tab, No documents tab, No Swype and now No twitter .... :D

My Next device will be from the iP* series ... :D
[HD2 General] neil_swann80:
I used to prefer the twitter tab, but after a while of using MoTweets it's really grown on me. The functionality is far superior.

Is there any way to create your own sense tabs? A MoTweets sense tab would be awesome.
[HD2 General] d0ug:
motweets has more functionality, but i found peep quicker to use, especially with posting photos.

I generally dont browse my whole timeline from the phone, just so much easier to pull out the netbook and do it on a PC. I have a few people i follow via SMS updates and mainly used peep to post updates
[HD2 General] chrisd1a1:
puzzled by your comment.

the ereader, documents swype etc are down to the rom.

mine has all of them as do many others and all work fine.

i do suspect that HTC will release a fix but in the case of winmo it will have to be a cab install. they will have to test or build differences may cause more problems.

i'll give them a bit longer

regards

Chris