yashsingh1/xdaforums huggingface dataset:
[HD2 General] Anzze:
I also have all the problems listed! Not as severe though and they are not present all the time, but they are definitely there.

The most annoying bug is "the shaking screen" which sometimes causes me to choose the wrong tab in the Sense interface. It's quite hard to stop the slider at the right button when everything is shaking...

Typing can be annoying too. Usually every second word I type comes out wrong. The problem is that HTC doesn’t support my language (Slovenian) and everything I type must be letter by letter – no suggestions and auto-corrections.

And I have another problem – last week in extreme cold (-18 C) my HD2 just freaked out and started to jump from screen to screen, launching programs, typing messages, etc. without me ever touching it! After a few seconds it all stopped. :eek:

And to end with - there are times when everything is OK - no problems at all. The bugs are curiously present mostly when I try to show my new HD2 to my friends. When there are many people pressing on it and looking at it the bugs are sure to shine in their full glory...
[HD2 General] spazz:
Cold

Problems are much worse here when it's cold aswell. I use TomTom on my HD2 and when I just leave it seems to press a button sometimes, but when the car heats up everything goes wel.

Trying to type backspace can be total chaos by resulting in any input somewhere in the entire lower right quadrant of the screen!

I'll try getting a new one as well...
[HD2 General] ThoroSOE:
I noticed that the shaking screen seems to be (almost) nonexisting when the device has been plugged in for a while and remains ok as long as it remains plugged in. If this was true the Problem wouldn't be the screen itself but rather possibly bad insulation somewhere inside that lets some leaking charge build up until it is strong enough to aftect the screen (-> metal battery cover acting as one half of a crude capacitor?). Anyone noficed the absence of the problems when plugged in, too?
[HD2 General] darken_rahl:
I'm going to bring it back to. The "weird touch screen behaviour" has only become worse the last days. Sometimes typing is nearly impossible. I also have the shaking screen wich is annoying while surfing..

It's a very good phone but until now that cursed screen has been ruining the fun.
[HD2 General] adolfotregosa:
any of you guys tried my cab ??

http://xdaforums.com/showthread.php?t=604831
[HD2 General] Anzze:
I tried it and the shaking was worse than ever. Sorry. :rolleyes:
[HD2 General] rzasharp:
Maaaan! What you are doing is absolutely awsome. Not only did I have ALL of the screentouch bugs you mentionned, maybe worse, but the fix vol. 3 is definitely a great help. I still get the painting edge (no improvement at all, but it's less ), but at least I can draw straight lines in notes and I have the feeling that my writting is improved. Still, I decreased the sensitivity with BsB Tweak (which override some changes you made).

QUESTION: DO you think it's better to apply the BsB tweak BEFORE your patch or AFTER ???

Thanks a lot, the videos are true and your poll show that we definitely do not have the same devices!!! Some people, like myself, have flawed ones...
[HD2 General] adolfotregosa:
see my thread.
[HD2 General] dontcryjustfly:
I don't think that the temperature influence the weird behavour in a big way. I made all my video's at 22 °C.

I will try the cabs from adolfotregosa and will give feedback in some days.
[HD2 General] Xaddict:
Bugs

Have you tried a rom update?
[HD2 General] adolfotregosa:
new version online ! hope it's better
[HD2 General] le_paulo:
I'm in Australia where it is Summer and temperature makes a BIG difference for touchscreen function. When my phone gets warm (while charging or used outside on a hot day), the touchscreen just refuses to work at all - NO touches register at all.

While experimenting a bit, I discovered that if you put a second finger on the edge of the screen, I can get the touchscreen to work again.

I have also experienced a new problem not mentioned by the OP - I call it the "I touch left, you hit right" bug. When it occurs, touching the screen on the bottom left, presses the softkey on the bottom right. Every time.

Again all these occur only while the phone is warm. I actually put my in the freezer 4-5 times yesterday for a minute and each time it started working normally again.

Here's my prediction - once Europe starts warming up again (or should that be "if" :p) we'll start seeing more touchscreen madness...
[HD2 General] jayjoe:
on my device the shaking screen is also present on very low temperatures (~ -10 C). The cab makes it unfortunately not better, but thanks anyway. i think its a hardware fault.
[HD2 General] shingers5:
i have all these bugs and more. i have ghostly effects where i am not using device it will come out of stanby and change tabs go online without me touching it.. truly amazing to see. put it down to ****ty tmobile uk rom. also tap one key and it triple taps or chooses random key. very weird. phone is awesome with youtube app. got this and nokia n900 for xmas.
[HD2 General] Prom1se:
Yesterday i stood on the train station and it was minus 1 / 2 i did get the faulty typing... (did get it around 2 times in a week.) i did have the bug that the screen would do something out his own, i believe that was minus 5 / 7. again on the train station.

Well didnt matter then, but im worrying about what it makes that this device does this. Its very hard to compare to others because fingers are not unique..

Well i didn't vote because i just tested the faulty typing and didn't occur. Ill keep on testing.
[HD2 General] arcades:
I did pre-order of HTC HD2 from amazon.co.uk. And I got it before official sales in UK - on 16th of November. And I'm happy with no screen bugs! :) None of mentioned in this topic.
[HD2 General] xaban:
Once again, it would be nice if you could post your S/N to help us recognize the "healthy" series when buying/exchanging our phones.
[HD2 General] Lamsebamsen:
I have a weird problem...

Sometimes when I reply to a sms, instead of writing with letters it uses numbers...

Does not matter if I try to switch keyboards, it still types with numbers instead of letters.
[HD2 General] djet:
Mine healthy was SN HT9C7NW0XXXX, stock 1.48.
[HD2 General] xaban:
Thank's.

I'll try to keep track of the numbers.

If I receive any more...
[HD2 General] Prom1se:
i would like you to give mine, but mine is not healty.. :S so sorry man :(

I'm getting back to the shop with this device because i want a well functioning device..

Any tips how i can see if its a good functioning device?
[HD2 General] XTREEM|RAGE:
Also report this to HTC, they need to be aware of these bugs! And give them the link to this thread or youtube vids!
[HD2 General] dontcryjustfly:
i have sent a support request to HTC. i post here if i get news...
[HD2 General] Jur1nator:
got my hd2 on monday..

yesterday while walking around trying to write a sms it was realy annyoing.. the button kept jumping , to an other letter all the time..

ppppllllsss let this be some kind of stupid software problem.. it sucks to sent the device in, and hope.. for one to not have the problem, and then get disappointed
[HD2 General] Xeon:
I have all the bugs mentioned in the first post but not as severe as they seem to be. Please tell me it is not a hardware problem I can't keep asking for replacement !!
[HD2 General] Archer:
It does this when it's cold. I've only experienced it once and it was very cold at the time. As soon as I got indoors, it was normal again.

So, if it's not happened before, then I wouldn't say you've got a fault with your device. :)
[HD2 General] Prom1se:
Got it to when it was very cold, the device went crazy on me, well i exchanged it for another one. Only this one gets sometimes the electrification effect... :S Well lets see what the future brings.. and lets hope i dont exchange this one.

BTW, the screen is not nice in the casing is this a factory error or what? do you guy's got it to? You can feel an edge around the corners of the screen... in my case the upper left corner has no edge but the lower right corner has an edge of 1mm :S
[HD2 General] Xeon:
http://xdaforums.com/showthread.php?t=590425 check here !
[HD2 General] Jur1nator:
yap.. it was freezing cold.. ..today the same.. when i was standing outside, showing my friends my brandnew device :D

but seriosly.. even if this is the case, and it only happens when its cold.. there has do be some kind of other way, instead of changing the device.. if not.. it would be nice.. if htc says something about the problem, and get it fixxed, in the next product lines.. so.. if we have to change it , at least we know , we don`t get a ****ty one again :)
[HD2 General] Rydaro:
My HD2 has the "The non pressed key" and the "The self-typing keyboard" bug =(

Good to know it's a more or less common problem. I still dont know whether I should send it back to vodafone and ask for a replacement or not.

Sometimes it makes it impossible to write SMS or anything at all.

I noticed it being worse in cold environments too.
[HD2 General] matthewharmon102:
i had all of the issues on my hd2, but they only seemed to last a few days and now its fine again. i think it must be the cold as i only experienced them outside or soon after coming indoors
[HD2 General] Gunzta:
I have also made them aware of this thread and the video, My own HD2 is with HTC UK service centre at the moment for these issues, I have had my case esculated to the European Esculations Manager, Mike at HTC.

Just heard back from Mike at HTC, My device has been confirmed faulty and been repaired.

I have posted this to encourage people with these issues to contact HTC and make them aware of how widespread these issues are. It has been confirmed as a fault by HTC.

Let them know en masse guys. :)
[HD2 General] Rydaro:
I just wrote them a mail as well.
[HD2 General] Tim7:
My HD2 has most of the bugs here, I'm with O2 UK and my serial number is HT9CJNW04551.

Have tried the stock 1.43 and 1.48 ROMs but both the same.

Getting a replacement sent out from O2 on Tuesday, REALLY hope my new HD2 is not also faulty.....
[HD2 General] Admin0389:
Tim7

How did you get on with your replacement?

I'm in a smiler situation as you, most of he problems, with O2.

My house mate has the HD2 as well and I cant stand him lording it over me how perfect and jitter free his screen is :P

Very tempted to send it back, but reading some comments I could have it worse :S
[HD2 General] mbouma:
also problems

I also got some issues with my screen: self typing, shaking and the ECG. I flashed the originall 1.48 rom on my Vodafone branded HD2 and this did'nt solve it. So now I can't sent it in for replacement but when the new 1.48 vodafone rom will be released I'll flash that one on my phone and see if it solves the problem. If not, I will sent it in for warranty
[HD2 General] Anzze:
I also had most of the bugs here. But I went back to my retailer and explained the situation. They took my device for a week and then confirmed the fault and gave me a replacment.

And now it is PERFECT! No shaking, jittering or mistyping - it just works as it should. :D

BTW: This is not a software fault so it doesn't make sense to flash any other ROM - if the screen is jittering, get a replacement.
[HD2 General] Phaedrus Nine:
I have the non-pressed key fault. When it's cold outside. I figured it was a fault with all capacative screen? So is it not supposed to do that at all then, hands cold or not?

Mine is on 02, it is rather annoying because it's difficult to use outdoors sometimes.
[HD2 General] Russian76:
Shall I go for a replacement or wait for SW upgrade?

Hi guys! I'm on stock ROM from O2 czech and have all but the first bug. After applying the fixes found on forum elsewhere, I no longer have the ghost presses and my typing is just fine,lot better that was before. Still some shaking and ECM behavior when trying to draw a straight line in Notes. The question is, is my unit faulty? Or shall I wait until HtC fixes the touch screen driver in next rom update? The bottom-line question for me is, if this is a hw or sw issue, judging by the number of people experiencing these bugs I doubt I'd ever get a flawless unit, especially here in the Czech republic. I simply can't afford sending the unit for a warrantyrepair and wait 30 days for replacement. Shaking effect and ECM is something I can tolerate and since the fix has helped remove the ghost presses, I wonder if it is worth undergoing the warranty claim exercise. So back to my question, is my unit faulty to an extent I would besuccessful in getting it replaced under warranty conditions? Those of you who've tried, have you gotten a flawless unit or was it going out of the frying pan into the fire?
[HD2 General] Batas:
I have the self typing and the shaking screen issues. ROM 1.48 ptg.

I don't think it's a ROM issue. Just sent HTC an e-mail. Hope they respond...
[HD2 General] ThoroSOE:
My response from HTC Support (phone) so far: "It's a known issue and a SOFTWARE solution is in the works. Please keep patient and check our support section frequently bla bla".

Honestly I can imagine a passable software solution even if it is a hardware issue. All they have to do is filter sudden spikes (ghost press) and all small movements faster than a typical finger touching a surface with some friction should be able to do (shaking); or could you replicate the shaking screen properly with whiggeling your finger? I couldn't. And Snapdragon should (hopefully) bring enough horsepower to do a little additional analyzing of the touch input data.
[HD2 General] ralphfx:
That response from HTC doesn't make any sense. If the issue was just the software, ALL HD2 should suffer touchscreen problems. But this is really a hardware issue.

Didn't test my HD2 for any touchscreen problems yet (have only used it for a few days and it's in for repairs/replacement now for a faulty LCD panel)
[HD2 General] Ben86:
quick report about my HD2.

I got it in mid of november 2009 and i was wondering about how difficult it was to enter my pretty long wpa key for wireles network (HD2 askes for it to configure faster) and the logins and passwords for twitter, mail and so on. At this point i thought, well i had a resistive screen so far, it might be the change to a capacitive screen. but then i noticed when i slide with the finger thrue touchflow it reacts weird like i slide to the right and while that it jumps back to left a bit for a tiny moment many times. then i started reading about it and this thread was the first talking about it so clear and i started analyzing like mentioned in first post and yup ... i got all of the mentioned bugs even ghost typing. It helps a bit to press the lower corner on the left right next to the end call button but i will be back soon.

at this moment i was thinking about sending it back but i just couldnt give it back after waiting so long and i decided to wait for an software update from htc or xda devs. Well htc didnt come along with an update for that whatever they told in support mails but xda devs gave a option by decreasing sensitivity of touchresponse what helps a bit (may differ to others).

i finally send it to the german htc repair shop because it got worse with the time and i hope they will fix the problems (bad touchscreen, bad bluetooth A2DP quality).

Im going to report what they did to hopefully fix it :)
[HD2 General] Xeon:
HTC is using 2 types of sceens. One oversensitive that jitters and one that is less sensitive with noticeable grids but working fine.
[HD2 General] Ben86:
by the way at the moment while the hd2 is gone for replacement/getting fixed i am using a htc hero. it also has a capacitive screen but it works a billion times better then the screen on my hd2
[HD2 General] Russian76:
Mine has gone for repair/replacement. Took my friend to O2 shop and we demonstrated that my unit was clearly flawed. He has the same S/N bar last 3 digits, but in his case no bugs with touchscreen at all and that without his unit beining tweaked in any way. So I guess this must be a HW problem. Will let you know, if they fix it and how. BTW: my display protrudes a bit in the right bottom hand corner. His is perfectly aligned. I didn't notice any grids in his display, but at that time I didn't know I should be looking for any, so I might have simply overlooked it.
[HD2 General] Prom1se:
Well don't think its a hardware problem, i think its a software problem because windows mobile is not capable with touch screen so good. Its not design for touch screens.

I have a grid in my screen if you look at the right angle and you have a bright light above you. (like the sun or a light beam) Also my screen isn't perfectly aligned but, i installd another keyboard and it does a good job now, only the jittering when scrolling over web pages with the scrollbar and in my pdf reader.

Dont know what to do, if I get an replacement I can have a good one or a bad one, well i think i keep this one till there's only good ones so i can drop it in a bucket of water haha ;)
[HD2 General] ralphfx:
So it does jitter when using another keyboard, but you still believe it's a software problem? :confused:
[HD2 General] Prom1se:
No i was referring to the untyped key bug. not to the jitter bug. The jitter bug has nothing to do with the jitter bug that a software flaw to if you ask me.
[HD2 General] Batas:
Mine has the grid AND the self typing/ wrong key pressed. Will try another keyboard to see if that helps.
[HD2 General] Prom1se:
At the moment im using fingerkeyboard from XDA, search the forum, verry good keyboard with nifty things included
[HD2 General] Batas:
Nope, just installed it (fingerkeyboard). Same thing happens. No matter what keyboard I'm using.
[HD2 General] donSjon:
in short:

the shaking problem I've also noticed.

all other problems I have never seen on my device
[HD2 General] Ben86:
i have made a quick video about my hd2 with its problems. it doesnt show all of them but the most annoying ones:

http://www.youtube.com/watch?v=DhhrA3u4rcI
[HD2 General] Batas:
Yeap, same problems as mine. What are you planning to do?
[HD2 General] Ben86:
i will send it back to them as long as they fix it or return money :P
[HD2 General] Batas:
Do you have the latest 1.66 Rom? Although I don't think it will help...

Anyway, I will probably do the same. Its getting on my nerves. If I start sending it back It will be away for a loooong time I guess...
[HD2 General] Ben86:
this rom is not official for german hd2 so far. i dont want to risk my warranty till its fixed.

i installed all fixes from htc because i thought that would solve the problem but it didnt. i tryed the less sens tipp but that is not a solution for me.

its up to htc to fix, not my problem. i spend a lot of money for it so they have to release a unbugged phone.

well still i dont hate them for that ... i still beleive they can fix it
[HD2 General] fruchtfliege:
i have the same behaviour of touchscreen, but since i'm using touchpal as virtual keyboard my writing errors are nearly zero! i never thought this will be a solution, but having this error during photo or internet browsing is not much annoying to me.
[HD2 General] Ben86:
sounds great but the point is that some have this screenbug and some dont. so in my opinion this could be a hardware failure and i dont want a 600 euro smartphone which is kinda broken. So i will send it back and back again till they fix it or replace it with a working device.

Funny thing is today i got it back and on the sheet within the package it says:

That means they did at least something with the device but actually there is no change i noticed. Its the same Rom and same Radio and most important it has the same failure.

Maybe someone else will get it this time and hopefully this guy wont just say he workod on it :D
[HD2 General] Russian76:
I totally agree, it's about principles. 600 EUR unit and half of them flawed? Absurd quality I fear. The lady at my O2 dealer told me as many as fifty percent of units from HTC were put on warranty repairs. So has been mine, now I'm wating for its repair. Hope to get it fixed, but If I pick it up in the shop and the bugs will be there I'm ready to send it back again and again. then according to our laws, I'm authorized to get my money back and if they don't agree, then I'll take it to the court and will attempt to make it public to corrupt HTC's reputation on the market. No kidding, I'm starting to get pissed off. I raised an inquery with their support centre (web form) last Friday and no reply as Yet. I was ready to live with the fix who removes the ghost typing - the most obtrusive one for me, but when I saw my friend's unit which had no bugs and typing was a breeze without any fixes. Guys, common this is a HW fault. How else would you explain it? 2 units, same S/N up to last 3 digits, same ROMs, ...
[HD2 General] Russian76:
Response from HTC support

This I received just a couple of minutes ago> apparently a HW issue!!

"Dear Martin Thank you for your enquiry about your screen on your new HTC HD2. I am sorry to hear that you are experiencing such issues with your screen. I have read your thread and I believe that your screen is faulty. Please contact your retailer in this issue as soon as you can. If there are any other enquiries, please let me know by responding using the link provided and I will be happy to check for you. Best regards, Bo K HTC"

Guys stop trying to correct what is apparently a HW problem and swarm in with Your warranty claims / I believe at least those of you who have all the bugs reported in this thread should do so.
[HD2 General] Xeon:
Probably they did not read the statistics. If it's a hardware related problem, I'd be more than worried... They will have to recall half of their devices... I personally have the Electrocardio problem but not that severe, sometimes i can draw almost a straight line but sometimes it jitters...
[HD2 General] Prom1se:
Got the same thing, i don't care if it is a hardware problem or a software problem, for a phone what costs a fortune it better be a good one,

I'm getting a replacement for the third time.
[HD2 General] Ben86:
well i guess if its really so many devices going back to them they will change something on the phone because at one moment it could get expensive for them taking back so many devices. maybe there will be a better hd2 some time xD
[HD2 General] Batas:
Yeap. Agree with Ben86.

I just left my HD2 (3 weeks old) at the store with an extensive 3 pages (with youtube printscreen images) explanation.

Hope they can read at least. But, you know... I will receive it a couple of times with a hard reset made. Glad I didn't sell my p3600 yet.