yashsingh1/xdaforums huggingface dataset:
[HD2 General] SteveI:
Just a quick note.....

I've just had a call from a 'friend' inside vodafone retentions, they have received another 5000 HD2's today... however these are to be used to fill 'online' back orders initially.

Also this may be useful:

http://www.coolsmartphone.com/forum/viewtopic.php?t=14890

Its all just a stock issue, they never realised in there wildest dreams that the HD2 would take off as well as it has. The fail phone is now built on 2-3 year technology as is only kept alive by there istore with 1000 useful apps and 99000 fart and soundboard apps.

Yes the HD2 has some bugs, christ I've put up with a Kaiser for over 2 years, if you wants a phone to complain about that was it (video drivers etc...)

Personally I'm looking forward to when the HD2 lands on my doorstep, and if it needs some tinkering with then all the better.
[HD2 General] Stairmand:
"I've just had a call from a 'friend' inside vodafone retentions, they have received another 5000 HD2's today... however these are to be used to fill 'online' back orders initially."

I've been waiting for a few weeks now. I phoned Vodafone customer retention this morning and they told me they HAVE stopped selling the HD2 and under no circumstance could I have one. I threw my toys out of my pram and got an un-lock code to move my number. Couple of hours later Vodafone called me back and said quite alot of people have called to leave them and they can send out a HD2 TODAY! :confused: So I agreed and it's been dispatched for delivery Monday. :D

Seems like they need to slap some people about.
[HD2 General] DavidC1980:
I was hanging on for Vodafone to get their new stock but after last night's annoucment I've requested my PAC and managed to secure one of the 200 handsets that T-mobile receieved today. I'll be getting my new toy on Monday morning :D
[HD2 General] Isadora:
I would expect the prices on the business pages to be exclusive of vat so that would need to be taken into account. And I really like the line at the bottom of the summary "We’ll aim to deliver your phone w/c 30th November" :rolleyes: someone buy them a calendar please... (or they could well mean Nov 2010 ;) )
[HD2 General] mndl632:
apple and the iphone has more than likely played a big part in vodafone's decision to drop the HD2, rather than issues with the phone. Probably why orange didn't sell the phone as they normally have quite a few HTC phones.
[HD2 General] _tangent:
Seems like by far and away the most likely explanation to me. Whether or not the HD2 re-appears (have they even removed it yet? i haven't checked) in the voda line-up when demand calms down and availability improves remains to be seen. I imagine there is a certain amount of bullsh*t smoke and mirrors with this stuff.

Apple do annoy me though. People complain about MS, but apple are an unscrupulous organisation, and highly anti-competition. They get away with this on the back of appearing to offer a high quality end-user experience. High quality is a relative term however. The user-base for modern technology is split pretty neatly into two camps: people who just want things to work and want to be told HOW they work, and either have no interest in technology or customisation, or fear the assumed complexity of more flexible devices; and people who want precisely the opposite: total control.
[HD2 General] bronx:
sounds like an answer to me...
[HD2 General] terrytpot:
me too...surely they know how many customers they've got and how many of them are due for an upgrade? If a higher than anticipated % of them start grabbing HD2's who's gonna buy all the iflops they've gone and ordered? "quick,pull the plug or we'll loose our christmas bonus for not meeting targets"...:cool:
[HD2 General] mike63uk:
Both myself (O2) and my wife (Vodafone) have the HD2 and love it, no problems with call quality, keyboard, sms, volume of earpiece or speaker phone. The only problem we have is with the camera which the hot fix cures about 90% of the problem. Not sure were people are getting their figures for on returns, can't be that bad a phone if supply is not meeting demand!!!!
[HD2 General] omneity:
It's probably just about money. All other iPhone vendors expect the punter to stump-up a large wedge of cash before you can lay your sticky fingers on it.

Advantage to vendor - you give them cash up front. ker-ching!!!

Disadvantage to you if you want to return the iPhone because the soft keyboard is like doggy dodo - "don't forget Mr Punter we already have your money, so if you give us the phone back you'll still have to persuade us to return your money." :p

All-in-all it's another win for Steve "Job's a good-un". :D
[HD2 General] kjt57:
Funny you should say that, I had a call yesterday from "my Vodaphone bussiness manager" although I am only a private user they have put me on a bussiness tarrif........
[HD2 General] DaveShaw:
Trolling / Flaming / Fighting deleted.

Thread re-opened.

Now, let's get a few things straight:

1, this thread is about Vodafone "dropping" the HD2 - so let's keep on topic.

2, be nice, no personal attacks, no flaming, no trolling.

3, you have all been warned, some of you before, you all know who you are. Further failure to abide by the rules will lead to you having a day or two without xda-devs.

As I said before, remember this is a phone forum, let's not take things to seriously. Play nice :).

Thanks

Dave
[HD2 General] Sherbet66:
Earlier on this morning i emailed The Register making them aware that Vodafone had pulled the HD2 and they then tried to lay the blame (officially or otherwise) with HTC and the HD2 handset. I pointed out the suspicions amongst many posters on the XDA Dev thread (here) that this may in some way, shape or form could be connected with the Vodafone iphone imminent release.

The journalist i contacted, Bill Ray, emailed me back later on this afternoon with the following:

Thanks for that, we've run a story on the subject which could turn out to be really quite interesting:

http://www.theregister.co.uk/2009/12/11/vodafone_hd2/

...the interesting stuff should come from HTC next week, their head of smart devices is an old colleague of mine and was very surprised when I called him up about this, so hopefully we'll be able to run a follow-up next week with some more details.

Thanks again for the tip.

Bill.

Hopefully next week HTC will put the record straight, or at least tell their side of the story.

I have been an enthusiastic HTC/Win Mob customer for many years and i hope for many years to come, I'd hate to think that my choice of handsets from HTC could be stifled by anything other than fair competition.

Sherbet66
[HD2 General] Gunzta:
Vodaphone do actually have HD2 handsets in stock now. A friend of mine has been wanting one for a while now on Voda. He has been waiting for stock to become available, he rang Voda again today and was very dissapointed when told about Vodaphone stopping the HD2 and was promptly offered the iphone as an alternative!

He wasn't very happy with this at all, so when my friend then kicked off at Vodaphone about this situation, Vodaphone miraculously found him a HD2 from somewhere, he takes delivery of the device later today. (Saturday)

So Vodaphone UK do actually have them in stock now.
[HD2 General] SOLRAC13:
HTC HD2

1> I defenetly agree with you >> The phone sucks for the majority of 'regular' users

2> The reason new people arrive in these forum is because they like me too bought the LEO and I respect the fact that they share there opinions ( positive or negative) as long they are real facts. :)
[HD2 General] SOLRAC13:
HTC HD2

LOL you dont even own an htc hd2 ! How can you talk about it ?
[HD2 General] Moandal:
As of this morning I see the HD2 is no longer shown on the general consumer pages, but it is still shown as available on the business shop.

It may indeed just be being pulled from the Consumer product line.
[HD2 General] Beefheart:
You're basing this on what precisely? My guess is your imagination. How many regular users of the HD2 do you actually know?
[HD2 General] pollenised:
Just to say that after all the delays I got a call yesterday, in line with the often mentioned new stock date of the 11th, and have just received this morning by courier 2 brand new HD2s from vodafone. :D

Currently charging in the corner...with two owners pacing the flat in anticipation.

And they are normal (not business) accounts.
[HD2 General] Isadora:
I hope you didn't have any plans for the weekend :p enjoy!
[HD2 General] Gunzta:
Mystery Solved.

http://www.engadget.com/2009/12/10/vodafone-reportedly-ditching-the-hd2-as-iphone-launch-looms/
[HD2 General] maati:
Well, this kinda proves the 'iPhone theory'.

And it proves that the HD2 is indeed threatening the iPhone.

Sad nonetheless. While other phones like the Droid get pushed by marketing in order to 'kill' the iPhone, the HD2 gets pulled. :(

Shame on Vodafone.
[HD2 General] bym007:
The cynical devil inside me says, its SHAME SHAME APPLE and not SHAME SHAME VODAFONE ...

Me thinks that Apple is forcing Yadafone to restrict the exposure to HD2 on its salesfloor to make space for the Jesus-christ-mighty-smart-attactive-as-a-virgin-bird (now even speedier) phone ...
[HD2 General] impished:
Think it's gonna disapear from the business list soon too.... I'm a Vodafone affiliate and 4/5 days ago, they sent a mail stating it would no longer be available to consumers.

Yesterday (11th) they sent this....

Shame, as I got one of their 1st stock... and I can't put it down. I think it's the typical thing of those with problems shout... those of us without problems sit and smuggly play with our new toy ;)
[HD2 General] mox123:
this is a ****ing joke, im with voda and o2, and im really dissapointed with this decision, the hd2 will kill the iphone
[HD2 General] maati:
It would kill the iPhone, that's why they're not selling it anymore. What a shame.
[HD2 General] DuoM:
At the start of this week I was told by a Vodafone store in central London that they wouldn't be getting any more units in stock but that it would be available online and yesterday I was told by a different store that they were discontinuing it even though they had massive interest in it because they had 1,500 back orders and HTC were unable to ship units fast enough.

It's a possibility but I'm thinking that Vodafone simply over-committed on the iPhone. They are going to be the last of the Big Four carriers to get it (and 3 are supposed to get it early next year) and they now realise that they're going to have to push it very hard if they are to compete with all the other carriers and stores like Tesco (O2).
[HD2 General] cfu:
this all sounds like a really stupid strategy. i mean they are trying to protect their iphone launch. but at what cost?

pushing all potential hd2 customers to another operator.

whilst having to compete using yester years iphone... do they even realise that apple could well be releasing the 4g this june?

lets hope that vodafone makes up with some super cheap tarrifs!
[HD2 General] Blob8me:
Vodafone moved the HD2 from the general "domestic" phones section onto their business section as a "pre-order" item on Friday of last week but as of this morning (Monday) they have now removed it from completely from their site????

I've just spoken to them again reference my personal order - once I gave the order number I was greeted with the phrase "Oh - Its a HD2...!" - They then told me (unlike last week when they were telling me that I should have mine by "early" this week) they are now saying that they are expecting stock today and I might get mine this week but to try calling again tomorrow?

Not Good.... :cool:

.
[HD2 General] chrisnz1947:
I was informed today 14/11/2009 by Vodafone UK Transfers, that the shipment received 11/12 was fully committed to online bookings and that they will not be stocking this phone from now on, appears that this may be due to VF UK introducing the Iphone.
[HD2 General] Moandal:
After ordering the HD2 through Vodafone business back on 25th November, I've finally been promised one from today's stock. I've been patient so far but if they don't come up with the goods today I'll be giving them a very hard time.

I think the decision to pull the HD2 shows just how much profit they make from the overhyped, overpriced underpowered iPhone.
[HD2 General] chrisnz1947:
With Vodafone UK pulling this phone , which if any of the mainstream suppliers are offering this?

It appears that the likes of the Phone warehouse and Phone 4 u have it (but contracts are not as good as directly with o2 or Vodafone) + may have to loose my number.

So HTC Europe may have a problem, they need to get this handset into one of the main suppliers to stand any chance of taking on the Iphone
[HD2 General] bocsta:
Personally T- Mobile's Flex T tariffs are more suitable than Vodafone...

For T-Mobile, its the same minutes and texts as Vodafone but you get the option to use part of your allowance on that stuff which always makes you nornal bill higher than you think such as overseas texts, 0845 numbers, overseas calls....its just more flexible fullstop
[HD2 General] mindcandy:
Just this second placed my order for the HD2 with Vodafone - apparently 300 new handsets coming in to their business team tomorrow and they have now (more or less) cleared their pre-order backlog.

Whilst I am self employed (so this was easy for me) - at no point did they actually check to see if I was running a business... just sayin.
[HD2 General] morpheus1982:
I have my second handset because I seemed to have two unique issues (doesnt matter what they are now), but my replacement is just perfect. I look forward every journey to pulling it out on the train and dwarfing the iPhone. Now we just need to be patient and wait for the games with the quality of the iphone's to come out. My partner has the iphone, and I must say that the graphics are awesome...but they did have a headstart with their one-standard platform. hopefully developers will build games for the higher-end mobiles too, and not try and please everyone.
[HD2 General] Bagpuss:
Still getting conflicting stories about HD2 availability on Vodafone.

I've actually got one, and it's now developed a fault. Having spoken to HTC technical support, they advised me to get Vodafone to replace the phone.

I phone Vodafone on the 5th December, and they agreed to ship me out a replacement the following Tuesday (8th). Well, it never showed up, so I phoned again and was told that the phone was out of stock, and that I would get my replacement on the 11th.

Well, it's now the 14th, and still no replacement. So, I phoned Vodafone again and was told that the handset has been withdrawn completely and that I could either cancel my contract and return the HD2, or have a different phone to the same value. Neither of which I actually want.

I then spoke to our HTC corporate account manager, and he tells me that Vodafone have not withdrawn the phone, and that customer services have been given a severe reprimand for saying that it had.

With this in mind, I phoned Vodafone again, and got told the same thing. Phone withdrawn, cancel and return, or choose a different phone.

This is turning into a major PR disaster for HTC, and I really hope they get it sorted soon.

Sure, the HD2 has some software issues, but nothing I can't live with, and the hardware is way ahead of pretty much anything else. Importantly, it's the only decent touchscreen phone that does rSAP, which I need for the phonekit in my car.

Not happy, right now, and am still hoping I can get Vodafone to send me a new HD2.

Bagpuss.
[HD2 General] chrisnz1947:
what number did you call VF business are telling me they never had any and do not have any!!!!!
[HD2 General] MontyBravo:
well i got mine yesterday so not true, I have a fault with crackling audio sometimes on calls.

not in stock for a replacement. sigh.
[HD2 General] Bagpuss:
When I said corporate, I meant the corporate sales folks at HTC, not corporate sales at Vodafone. I've been talking directly with HTC, as I've been working with them to try and get Vodafone Corporate to offer the HD2.

It should be point out that Vodafone Corporate is different from Vodafone Business. Vodafone Corporate have never offered the HD2, and from the sounds of it, aren't likely to now...... :-(

This is the main reason why I chose to get the HD2 on a personal contract.

Bagpuss.
[HD2 General] bym007:
Vodafone Business had received a new batch of stock yesterday and I had ordered mine; in post today.

Waiting for DPD now!
[HD2 General] Isadora:
Wondering if HTC are going to consider suing Vodafone over this :p (or at least threaten to). They can't be happy at all at the way Voda is handling this...
[HD2 General] Bagpuss:
I know for a fact that HTC is very, very unhappy about this. I've been testing the device with a view to a corporate purchase, and this looks very unlikely to happen now.

Articles like this:

http://www.ibtimes.co.uk/articles/20091214/vodafone-nixes-htc-hd2-iphone-culprit.htm

and this:

http://www.ibtimes.co.uk/articles/20091214/vodafone-stops-selling-htc-hd2-general-customers.htm

don't really help much either.

Bagpuss.
[HD2 General] Isadora:
So they should be... I'm *nearly* tempted to email the Voda UK CEO and ask him if he realises how badly they are handling this :p and how this affect their reputation (or what's left of it)... after this debacle, I'm not sure how other phone manufacturers are going to react... Will their risk supplying them with handsets in the future? Voda might be left with just the iphone and their own (samsung) 360 lol
[HD2 General] CAH000:
If you can't get it directly from Vodaphone, some may want to consider getting it on the Vodafone network via Carphone Warehouse or some other supplier.

http://www.carphonewarehouse.com/mobiles/choose-tariff/HTC-TOUCH-HD-2/MONTHLY/NEW

http://www.carphonewarehouse.com/mobiles/choose-tariff/HTC-TOUCH-HD-2/MONTHLY/NEW?pager.offset=10

http://www.mobiles.co.uk/htc-touch-hd2.html

This story pretty much spells out what the current position is supposed to be

http://www.theregister.co.uk/2009/12/15/vodafone_hd2_again/
[HD2 General] buffystar:
I am on a Business Tariff with Vodafone UK and I ordered 1st over the phone in November which they screwed up after telling me that it would be delivered on the 1st December, took day off work and it never arrived. Phone on 2nd only to be told that my order has been cancelled due to it being pulled from telesales and only available online. Ordered online on 5th Dec told over phone it had gone through and will be in the next delivery after new stock came in. That never arrived.....:( Rang again to be told they had no record of my order... re-ordered again on the 10th to be told new stock would be in on the 14th and I would get it next day delivery. Rang today to be told I missed out and they would have more stock in 7 days time !!!!!!!! Now really F@?Ked off with Vodafone passed around loads of people who have no idea what they are doing have put a complaint in but as usual nothing will be done about it. Now found a direct number to people who know whats going on 08448540430. If I get it by Christmas I will be very surprised !!!!!
[HD2 General] compact_bijou:
Yup .. iPhone is a consumer toy - like all Apple offerings it's more like an appliance than a tool.

The HD2 is an enterprise class device which needs at least some knowledge to operate and the needy clueless Joes who purchased it

constantly calling to complain it won't work (they can't work it) then *****ing of forums about it not working has probably not helped much.

HTC HD2 - Cool ! is there an app for that ?

No, mate, this is a

serious

bit of kit, toy shop is thattaway ™ :D
[HD2 General] t.gilbert:
its always worth shouting at voda or playing your face. my bro's been messed around too. he's got 12months free line rental, free insurance, upgraded price plan and NO new contract
[HD2 General] Isadora:
Well, I have fired off an email, will let you know if I get a reply... this could be interesting...
[HD2 General] buffystar:
Well rang them again today and guess what my order has been dispatched to wharehouse and will be delivered tomorrow whoo hooo !!!! believe it when I have it in my hand
[HD2 General] sunking101:
It doesn't seem any more difficult to operate than any other smartphone in my opinion. It's just that there are some glaring faults with it and none of these are down to user error. I am very happy with my HD2 for web browsing and multi-media, so happy in fact that I intend keeping the device purely for these features. Using it as a traditional mobile phone? :mad: Now this is where the handset falls down, badly. The call volume is

deafening

, I have tinnitus after a call and actually shy away from making calls on my HD2 now. Also the SMS bug is still present, despite the 'fix' from HTC. Texts go missing, stack up in the outbox and occasionally go to a completely different contact! I have my heart in my mouth every time I send a SMS now and word them accordingly so that if they do go astray, the embarrassment is not as bad as it might have been. Not good at all! :rolleyes:
[HD2 General] blackpenny15:
Ordered from vodafone as upgrade, heres the skinny

Ok guys, ordered it as my upgrade today, the guy told me first off, HTC recalled them because of problems, then I said i'm a business user and as far as i know business users can still order them, he said they had 100 in last shipment and that more werre on order but would not be in until the 23rd? so would be delivered just in time for christmas, bit sucky but i'll hold out.

Were on the verge of a HardSPL, i'm so board of my Iphone(plus the new one is round the corner) and the HD2 hactualy has the power to run windows mobile propperly, and HTC appear to me making and effort to improve performance on their device after its been released, last thing i guess is the 3d performance.

Anyone else heard anything from voda in terms of stock?

Si
[HD2 General] chrisnz1947:
Voda have no stock, Tmobile have no stock and O2 have no stock, and apart from voda who have discontinued others have no idea when stock will arrive.

Voda sales told me today main reason it was pulled was inability of HTC to supply.
[HD2 General] chrisnz1947:
currently there is little or no stock of this phone around.Tmobile are awaiting supplies, O2 are awating supplies, tried 6 O2 shops in central london, no stock.

Voda sales rep told me today main reason it was pulled was the inability of HTC to supply stock, 'why market a phone we cannot supply'
[HD2 General] renwich:
I received mine from Vodafone Business on Tuesday this week, after waiting 2 weeks for them to get stock, it was worth the wait
[HD2 General] _tangent:
Call me a cynic, but i think the iPhone is the primary reason voda have chosen to discontinue. Obviously they don't want to come out and say that, because it appears that they're constraining their customers' choice in order to secure business.

Who knows whether apple applied direct pressure, or whether voda just had to make certain sales volume commitments. I really dislike apple.
[HD2 General] Moandal:
I finally got mine from Vodafone Business on Wednesday 16th after 3 weeks, and yes it was indeed well worth the wait!
[HD2 General] sparky steve:
well I totally agree, seems apple are running scared over the HD2

and they should too!!!

but its got me mad that Voda have pulled the plug on HD2, cos i've got one on voda with a two yr contract. so how are they going to be able to

replace the unit under warrenty or insurance???