yashsingh1/xdaforums huggingface dataset:
[HD2 General] maati:
Seems you're really unable to read.

I told you several times why you are a troll and others told you, too. Your behaviour is abnormal.

Hijacking and opening threads for the sake of whining is not normal. You've got nothing to contribute to this forum except for FUD.

My eyes are wide open. That's why I can not only see the problems, I also try to find solutions instead of whining around and spreading FUD like you do. Your eyes are not open or your brain is not capable of drawing the right conclusions.

Because if it was, you'd realize that selling a device because of a simple bug is stupid when that bug can easily be fixed or will be fixed officially within just some days.

You'd also realize that though there are problems, they're much less serious that what you find on other phones - because 'by design' issues are much more of a problem than small glitches that have workarounds until they also get fixed officially.

You'd also realize that the hardware faults are isolated cases that can and will happen at any manufacturer.

You'd also realize that this is a forum where people come when they try to get solutions - people who don't have faulty devices usually don't tell everyone about it. Your conclusion that just because you have two faulty devices all must be faulty is total nonsense - almost all devices are perfectly fine and even more important, are of much higher quality than most other phones (*cough* iPhone *cough*)

And you'd realize that it doesn't help anyone AT ALL when you hijack/open threads for the sake of whining instead of trying to find solutions.
[HD2 General] sunking101:
I lend my weight to threads where others complain, I do not go wildly spreading malice over the forum! Jeez. I originally came here to try and fix my HD2. The fact I have now had TWO faulty devices and plenty of others on this very forum have the same issues I have seems to suggest that these handsets are plagued with very serious issues. The only thing I genuinely like about mine is the web browsing and the You Tube app. Using it as a mobile phone is terrible.
[HD2 General] maati:
I call that a lie!
[HD2 General] tictac0566:
I am a quiet, thankful user of this forum. I am not used to this kind of bashing here.

And I am one of the handful happy users of the HD2.

Correct me if I am wrong: Right now, you are filling not only this, but other threads with all your angry stuff.

Why don´t you just get rid of that device?

And, why did you buy it? Didn´t you test before spending that much money? It seems to me you could have avoided all that waste of energy if only you would have taken a few minutes of your life to learn if you can or cannot become accustomed to the device.
[HD2 General] maati:
You're right.
[HD2 General] shirreer:
Ok, he definately and most helplessly IS a troll! Unbelievable... let's all just ignore him and not feed his frenzy any further, eh?
[HD2 General] sunking101:
So who on this forum did an in-depth test of their HD2 before buying it??? You aren't even allowed to put in a SIM card so can't test the SMS or calling features. Oh and come on, who on earth would anticipate a mobile phone in 2009 having a problem with SMS??? Would you even test that?
[HD2 General] tictac0566:
Well, I *did* test the device before buying. Especially as a frequent buyer of electronic goods since almost 30 years, and also working in the industry for almost 20 years, I know what to look after, plus I trust my guts feeling.

And *no*, I don´t have issues with SMS.

Or with the keyboard, if you would like to continue.

I do have some other points, but for me, those are acceptable.
[HD2 General] maati:
Normal people would just return it without spreading FUD on forums (which is different from asking for solutions on forums).

It's OK to have different opinions but it's not OK to be a troll.

I didn't go to iPhone forums and open/hijack threads to tell everyone that I sold my iPhone 3G for an HTC Touch HD.

I think there's clearly something wrong with people doing this! If the people like sunking101 who do this are not getting paid for it, then they're definitely psychologically disturbed, because this behaviour is totally sick.

(and I actually had good reasons for selling my iPhone and getting an HTC Touch HD, which I consider a much better device - the people here who think they must tell everyone that they sold their HD2s either have stupid reasons, like sunking, or no reasons at all - I guess this is because there is actually almost no reason not to like the HD2)
[HD2 General] le_paulo:
I don't see any useful posts from this Sunking dude who joined what looks to be about 3 weeks ago. Troll alert #1.

He's contributed nothing but trash, and frankly I'm flattered he's gone to the effort to slag off the phone as this is strikes me as a negative marketing campaign by one of HTC's competitors.

Why flattered? Because he's evidence that the opposition are genuinely worried about this device. We've all smelt it around the Leo forums and elsewhere for the last few weeks - the sickening stench of troll-meat.

I would like to take this opportunity to thank Sunking for demonstrating multiple times that he's a 2 hit wonder. A bit like a one-hit wonder but without the "hit" or the "wonder". And his tune's getting mighty repetitive. However it does show us that his two-tune songlist (his whiny, whinging tune about SMS and sound quality) will soon be a one-tune songlist and then nothing, leaving him without anything to say. And that day is coming soon for him...

So congrats Sunking for demonstrating what we already know (but you've yet to find out): that the HD2 is one, mean mofo of a phone. And once some ROM cookers come on line, they will graciously share the improved (and free) ROMs with you (if you're smart enough to hold onto your phone) and remind you why HTC rocks - because the xda-community rocks.

You can knock the phone but you can't knock the community - that's the main reason I come back to HTC again and again. My old Polaris had a few glitches in it originally, all of which disappeared after a few ROM wizards went to town on it and produced solid, reliable firmwares that NO phone company could ever come close to.

Which other phone producer has this level of expert community support? NONE.

Oh, and those poll results you keep crowing about show that 75% think the phone has excellent or not bad sound and only 22% saying it ain't great. I dare you to find any phone with a better poll result than that. If you're bored, why not post an identical poll on iPhone or other forums to see the results? I've been around long enough to say with some confidence that the results would be identical.

I feel better now - off to get some fish and chips.... :)
[HD2 General] sunking101:
Well we disagree there. I looked forward to this device for MONTHS and was so disappointed when it arrived in my hands. I came and scoured the 'net looking for tweaks and fixes for the problems but they are so deep-seated that no fixes have yet appeared. Why should I not voice my disapproval that a £500 device cannot even handle calls and SMS properly??? Too right I will! The purpose of forums is to voice the good and the bad. OK so you're saying I have overdone it but for every post I make.....you and your crony fanboys are there straightaway to reply, so you're as guilty as me if I am indeed guilty.

You all have this opinion that if someone doesn't like the handset they should quietly sell it, take a financial loss and then disappear into the background. Well I'm sorry but it doesn't work like that. The HD2 isn't fit for general consumption yet and I've wasted the best part of a fortnight on trying to get my mobile phone in some kind of working condition. It's just not acceptable.
[HD2 General] maati:
How come I don't believe anything of what you say?

What would the world look like if everyone who doesn't like something went to forums and spread FUD about the thing he doesn't like?

Did I go to iPhone forums and tell the people there that I hated my iPhone 3G for its thousands of flaws? NO, because doing so is sick.

You already go to an HTC forum to spread FUD about an HTC device because of only one tiny, easily fixable problem and an isolated case of hardware fault. That's even more sick!

You really should seek psychological assistance, cause your behaviour is really sick.

And it's perfectly normal behaviour to tell someone like you what kind of person you are and why you should shut up. We are not fanboys and we respect other people's opinions and buying decisions - but we don't accept trolls.
[HD2 General] sunking101:
Um, great argument buddy. Not.

What's this "one easily fixable problem and isolated case of hardware fault" you speak of??

I have had two HD2 handsets now which exhibit exactly the same faults - namely:

An extremely loud speakerphone which is too loud to use in a quiet environment even on the lowest volume setting

An annoying fault with the volume settings on the earpiece so that even if you have the volume slider set to the minimum, whenever you answer or make a call you have to raise the volume a couple of notches and then lower it again in order to get the volume to be lower than it was when you first made/took the call....despite the volume slider showing that it is already on the minimum setting :-/

A notorious SMS flaw. Texts get bundled up in the outbox on random occasions. Texts go missing. I have even had texts go to the wrong recipient!!!

Dreadful keyboard. Entering text on this device is tiresome and extremely frustrating. The keyboard is way too sensitive and subject to phantom key presses.

These faults are widespread on this forum and not in any way limited to my two devices.

Bringing up the rear there are the smaller faults that I can actually live with:

Loose buttons at the bottom of the handset

Pink tint in the camera app

Extremely poor battery life

Protruding and sharp camera lens unit

Cheap quality charger with a short and nasty bendable flex.
[HD2 General] maati:
We've heard you. No matter how often you repeat these things, they won't become true.

The keyboard is great and the SMS issue is easily fixable. Official fix will also be here soon.

Call quality is great and the volume is exactly what it should be.

Battery life is what you can expect from a smartphone with a 1230mAh battery (and still better than the iPhone).

Pink tint is already fixed.

Hardware is the best quality ever on a mobile phone.

Of course, people are different and some may not like the keyboard or the volume and of course, hardware faults can happen. Nevertheless, the HD2 is THE phone that comes closest to being perfect among all smartphones ever created.

That being said, this is the end of our 'discussion'. Arguing with a troll like you is pointless, because ignorant trolls' brains usually aren't capable of anything more than whining and spreading FUD.
[HD2 General] Lennart88:
I don't pick a side here. But maati, you do realize these are not facts you are saying, but opinions!

YOU think the keyboard is great, other people might not

YOU think the call quality is great, other people might not

It turns out, HE thinks it is not, respect it.

If you think a phone is all perfect and great, it doesn't mean ALL other people think so.

I just don't like to see people fight so much over and over, because basiclly the last few pages are filled with all the some arguments.
[HD2 General] maati:
I know. I am not declaring them as facts, as you can clearly see from my post!

(see quote at the bottom)

It's sunking who is declaring things as facts, like all HD2s being faulty just because he got two faulty ones. It's him who is repeating the same things over and over again.

I only told him why he's a troll:

- because he is declaring his problems with the HD2 as facts

- because he needs to tell everyone that he doesn't like his HD2, in an HTC forum, which is really sick (after all, we don't go to iPhone forums telling them we prefer HTC, or do we?!)

- because there may be annoying bugs, but we don't need people opening/hijacking threads whining about those bugs when we already have useful threads that inform and try to help!
[HD2 General] sunking101:
True my friend, all true. I have been embroiled in a pointless argument. It's time I bowed-out. High time.
[HD2 General] maati:
You're a troll, nothing else. You have not contributed anything to this forum.

All you have done was spreading FUD and annoying people. People like you don't help anyone. There's countless other people who try to work together, to solve problems and to inform others without whining and spreading FUD so that others can form their own opinions. That's how a good forum works. We don't need trolls like you here.

Lennard88 actually didn't get what it's all about here.

It's not about whether there are problems with the HD2 or not, because we all know there are. It's about how people behave with regard to those problems. Opening threads to inform people and/or to ask for solutions is perfectly OK. Opening threads to whine about problems that we already know about, without trying to find solutions, is not OK (especially when there are already threads - we have a policy here that says don't open new threads that are already there!), hijacking threads in order to whine about problems is not OK either.

People who open/hijack threads for the sake of whining about already known problems or for the sake of spreading FUD are trolls. We don't want trolls.

Of course we respect different opinions and buying decisions. ONE thread for all those who want to tell everyone that they hate their HD2 would also be OK, but

from your posts it is very clear that you are only here to spread FUD, you are not contributing anything. We can't accept that.
[HD2 General] Archer:
Nothing to see here - edited out a question :)
[HD2 General] Beefheart:
Due to this thread I have just called O2 and they say regardless of what happens I am covered for any manufacturing fault that occurs for the entire length of the contract, in my case 18 months. They also said I can have insurance for damage, theft or loss added for £7.50 a month although that seems a bit steep to me, I'm going to check out if my house insurance covers that before I think about spending the additional money.
[HD2 General] Beefheart:
While I think you make some good points and in some cases have been unfairly treated on this thread, that comment is simply a pile of bollocks. I know three people who have this phone, and myself. So that is four HD2 handsets and none of them have the issues you're complaining about, my SMS messages are sent immediately, and I receive those sent to me just as fast. I have no issues with voice volume or quality either. It's unlucky you have two phones with the same issue but to say the phone sucks for the majority of regular users is little more than a total fallacy.
[HD2 General] mindcandy:
In an attempt to bring this thread back on topic - I've just had the following webchat with Vodafone UK;

You are about to be connected to a upgrade adviser for Vodafone UK.

Please note they cannot answer general customer service queries relating to your account, if you have a query of this nature please contact customer services on 191.

You are now connected with an upgrade adviser.

S: Hello, you're chatting with S, one of Vodafone's upgrade advisers. May I take your name please?

You: Hi, my name is L

S: Hi L, welcome to Vodafone, what brings you to our web site today?

You: I'm due an upgrade this month (my contract is coming to an end shortly) and I'm interested in the HTC HD2 but I notice it's not available as an upgrade - do I have to cancel my contract and come back as a new customer to get that phone?

S: The HTC HD2 is unavailable, we will not be stocking the phone anymore because we will be getting the iphone. It is still advertised on the new customer section but that will be taken off as soon as possible.

You: That's sad - is there no existing stock - I have no interest in the ipod

S: All the stock we had has now finished.

You: ok - thank you all the same - I guess I'll have to try elsewhere this year.

S: Thank you for chatting with me today.

Vodafone really values your feedback. Please click the "Close" button at top right to answer a few questions about your experience with us today. Have a really good day!

I decided to call 151 and check with a telephone operator who informed me that Vodafone were out of stock (both online and centrally) however there may be a few stores with existing stock left. She also disputed the claim that Vodafone were discontinuing the phone entirely suggesting instead that new stock was expected but that there is no confirmed date of arrival.

So - as ever with Vodafone, the left hand doesn't know what the right is saying.
[HD2 General] jakem:
I'd be very interested to know why the HD2 has to make way for the iPhone. Why not drop another phone instead? For instance, the Nokia 5800 has been selling well and would compete with the iPhone so why not get rid of that as well?

It's pretty sad if Apple are going to start forcing competitors out in this way. It took me a long time to find a phone that I thought suited me because of the poor selection available at the moment. If Apple are going to bully carriers into dropping phones that compete with the iPhone then the situation is only going to get worse.
[HD2 General] Archer:
Hahahaha no interest in the ipod. Nice.
[HD2 General] Beefheart:
That comment effectively confirms for me that Vodafone are discontinuing the HD2 for fear of it taking potential iPhone customers. A shame as they should be aimed at two different markets as far as I'm concerned, the HD2 is for people who know what they're doing with mobile phones and like a bit of experimentation, the iPhone is generally for people who need holding by the hand.
[HD2 General] Sherbet66:
Confirmed by phone at 11.16am

Vodafone upgrades confirmed over the phone to me a short while ago that an upgrade to the HD2 is not possible as they have discontinued the HD2, due to "problems with the handset".

I suspect the problem is the iphone.

Sherbet66
[HD2 General] Archer:
I don't see why vodafone would stop stocking 1 phone, just because they're going to stock another 1. If they sell an iphone, that's a sale. If they sell a HD2, that's a sale. If they don't stock the HD2 then some people will say "Well I want to stick with vodafone, so I'll have an iphone", whereas some people will say "Thanks vodafone, but I want a HD2, so I'll go elsewhere". The above argument makes no sense to me at all.
[HD2 General] Isadora:
I actually doubt that it's anything to do with Apple. I think (and I've said that a few pages ago before the handbag fight started :p) that it could be down to Voda not having done their research properly and banking everything on the iphone, they have possibly pre-ordered more of these than they'll ever flog if the hd2 is there. Look at it that way, when it's upgrade time, the vast majority of people don't care too much about what specific phone they get, they just want whatever's the latest "cool" phone... that way they can push the iphone and their own 360 samsung H1
[HD2 General] apoc286:
http://www.engadget.com/2009/12/10/vodafone-reportedly-ditching-the-hd2-as-iphone-launch-looms/

See above it's not dropped just put on hold until supply meets demand.

OMG HOLY CRAP SOMEONE JUST MADE AN ON TOPIC POST!!!
[HD2 General] Isadora:
yes but we don't know the price of the contracts they're going to offer on the iphone... and we don't have details of their deals with manufacturers either so it could well be that an iphone sale generates more revenue for them than a HD2 sale.
[HD2 General] Blob8me:
Sigh....

I spoke to Vodafone yesterday, and again today to confirm that my order will still be shipped when they receive stock - they have confirmed that they are still honouring existing orders and that delivery is expected very soon - stock expected today??? They have also confirmed that they have withdrawn the phone from all outlets except "NEW" costumers and even that's for on-line orders only and that even that option is likely to disappear soon? Here's the link: HERE

Regarding why its being withdrawn - I have been quoted that its simply because HTC cannot supply quickly enough (possible?) as well as that its due to issues with the handset (unlikely?) but I think we can all presume/assume that there's been a little bit of Corporate intervention and that Vodafone have been TOLD that they are not to carry the HD2 if they also want to offer the iPhone.

Unfortunately, despite "our" thoughts on HTC's latest offering and how great it is and how close to perfection they are getting the bottom line is that from a retail and consumer point iPhone have the market...

What also wont have helped are some of the customer comments/reviews on the Vodafone website ref the HD2 saying how great the phone is and calling it an iPhone killer together with a 4.0 from 5.0 rating.... :cool:

.
[HD2 General] LondonTownGuy:
There are two possible scenarios:

1: The coming of Iphone and leverage by apple to discontinue HD2/ loss of Iphone customers. See how Orange don't stock HD2 due to Iphone sales.

2: Genuinely they are worried about technical problems eg, bugs with camera and others be it software or not, as they got Burnt with the Blackberry storm, where there were huge amounts of complaints in their forums regarding problems.

I think probably the first is more likely.
[HD2 General] Sherbet66:
Could be, although the CS operator i spoke to this morning tried to push the iphone on me after telling me the HD2 was discontinued, kind of made me a bit suspicious (although he might have just been doing his job). Speaking of Jobs, I was aware that the secret negotiations for getting the iphone were pretty torturous for Vodafone, so who knows what hoops they had to jump through to get it. It does seem odd that after the amount of testing they throw at the HD2 they would not have identified these unnamed "issues" prior to launch, issues serious enough to pull the handset after 4 weeks? That must have cost them a fair bit. Maybe I’m paranoid.
[HD2 General] hagba:
May be someone will come out and claim that the SMS isue is of their creation!!
[HD2 General] Isadora:
How about something along the lines of "We guarantee we'll flog a minimum of x thousand iphones in the first 2 months... " then swift realisation that "oh ****, the hd2 is selling waaaaaaaaaay too well, that's messing up our projections, we'd better pull it" :p
[HD2 General] sproxy:
They seemed to have moved it to business division instead.

http://www.vodafonebusinessshop.co.uk/Details-Phone-HTC-HD2-3120.html

The deals look good as well.

In UK I remember that only T-Mobile and O2 has offically announced that they would be selling HD2. As far as I remember Vodafone did not announce but suddenly started selling before others. It appears like they have not planned to release HD2, and somehow secured limited stock and to beat the other networks to launch. And perhaps they did not anticipate the interest and bet on IPhone, they did not make stock agreements in advance and failes to meet the demand. That could explain why they prefer to reduce visibility by putting it on business shop instead.
[HD2 General] Sherbet66:
I can only tell you what i was told this morning by Vodafone upgrade chappie, that this was due to issues with the handset reported by customers. Its all very confusing.
[HD2 General] sproxy:
Of course you are right. However, if technichal issues were the reason, why do they sell such a product to their business customers? Also, it only makes sense that a sales representative will try to sell what they have instead of what you want if there is a stock issue.

My wife was lucky enough to receive the device on good upgrade terms from Vodafone and I have also borrowed it for a week. It is hard to fault the device except the size and this is not going to be fixed by a software update. The HTC software is one of the biggest differentiators. Being on the cutting edge comes with minor software issues that are easy to fix anyway.

Since it has attracted attention from people with a wide variety of experience with technology, it seems to be normal that number of complains would be higher compared to other models.