yashsingh1/xdaforums huggingface dataset:
[HD2 General] XenoV:
The explanation is simple: Your usb cable acts as an antenna, that's why the problem goes away. With the USB cable connected signal strength increases.

I had the problem with 1.43 rom, now I have 1.48 rom and the signal is worse.

However I have good signal stength everywhere on GPRS. But also on GPRS I experience the intermitting data connection and wait time (1.48 rom). As I remember I did not have this with the 1.43 rom.

Will try the 1.61 rom this weekend and see what happens...

I allways bought HTC because of excellent support from XDA developers. The same for my employer (thousands of employees). But this data thing is a huge disapointment.

Me and my employer look now at blackberry as a future replacement for HTC. Blackberry may not be as nice as HTC but at least it's a stable and very functional replacement...

For a top price I expect a stable and functional device...

HTC count your customers!!!
[HD2 General] zepfur:
I also find that the signal reception is very spotty on HD2, on 1.48 ROM Singapore set. It keeps switching between 2G and 3G, eventually it jams up the data connection somehow and I have to softreset at least 2-3 times a day since I keep data connection on for at least 12hrs daily. Interestingly, I observed that when this happens the sms gets stuck in Outbox. When I was using Touch Pro2 previously, doesn't seem to have this issue.
[HD2 General] tomdel:
snap

I have this issue with 1.43.

Extremely frustrating, Mail says it can't connect but luckily I can get my email via the web through Opera which works just fine.

What a joke, but I think the blame might be WinMo and not HTC.:mad:
[HD2 General] Agent 720:
Maybe a solution

but it wasn't
[HD2 General] Bence:
Go to connection settings and untick the proxy option.

After that, everything works with data connection.
[HD2 General] vally13:
Hi guys, same problem on my orange HD2... I am now with ROM 1.61 and radio 2.06.51.07... but it's not better...

What the fu.. ?
[HD2 General] Roguexmg:
Same problem switchin between 3g and H signal sometimes reporting 1 bar the 4 when not moving, dodgy antenna location or dodgy settings for powersafe or something

HD2

ROM 1.43.405.1 (70124)

RADIO 2.04.50.22_2
[HD2 General] Starfury:
I have data problems, it will work fine and all of a sudden all applications that use data don't seem to be able to see the internet anymore. I have tried terminating and reestablishing the connection, i have tried putting the phone into airplane mode and bringing it back to normal and nothing brings it back except for the trusty reboot.

Once the device has rebooted its fine again for a while.

I am going to disabled HSxPA and see if that makes any difference as rebooting every day (sometimes several times a day) is getting annoying.

WM6.5 on my Tytn2 didn't do this so it has to be something unique to the Leo
[HD2 General] Lucius Snow:
That's even worst for me. It cuts my phone calls ! Between GSM and EDGE !
[HD2 General] Starfury:
It has to be something within the OS because if it was network problems then the "Airplane mode" change would have fixed it if a reboot does.

So what in the OS could be causing this, its almost as if the maximum number of TCP connections has been reached...?
[HD2 General] Agent 720:
Any news about this problem?????
[HD2 General] Starfury:
Maybe its time I say "screw it" to my Vodafone 'warranty' and flash 1.48 WWE
[HD2 General] Starfury:
Oddly enough I have noticed if I dont log Windows Live Messenger in it doesnt seem to hang the connection randomly
[HD2 General] vjandu:
same problem here on t mobile uk. didnt have any problems with recpetion using the htc touch diamond, but it seems to have kicked off with the HD2

ROM; 1.43.110.2 (70315) WWE

RADIO; 2.04.50.22_2
[HD2 General] Lucius Snow:
Keep sending your complains to HTC in Taiwan (not your own country) with this post URL.
[HD2 General] __BlackEyed__:
Same here.

1.48 NLD Vodafone
[HD2 General] marco1958:
Me too

Vodafone NL

ROM 1.48.404.2 (71294) NLD 11/18/09

Radio 2.05.51.05_2

Protocol 15.28.50.07U

It seems the proxy server setting "automagically" returns. Proxy doesn't work with Vodafone NL. I turn it off, but find it enabled again after some time. No idea if this is related. Will keep an eye on it.
[HD2 General] crapbag172:
i have the exact same problem.

I have tmobile UK HD2 and used goldcard to flash to 1.48.

I have a £500 phone that i cannot use to browse the web while im out.

Makes no sense
[HD2 General] chrishampe:
I have just got this problem today, phone is locked to t-mobile uk. I used my wifi to update twitter, weather and use opera and now I cant get a mobile connection. Phone wont let me edit settings for the t-mobile connection and the proxy button is not checked. I called t-mobile and they said to txt them for settings to be sent to phone, still waiting for them to send the message...

:(
[HD2 General] chrishampe:
I got the setting message from T-mobile and everything now works!!!
[HD2 General] marco1958:
Proxy problem?

This morning again twitter, wheater, etc displayed network connection problems. I looked at the proxy setting which was enabled again. Unticked it and all was well again. Don't know if this is structural and always the case, but i'll keep track of it. Can someone have a look at the proxy setting when the data connection seems to disfunction?
[HD2 General] Nishan81:
I have the same problems on my new HTC HD2 here in the Netherlands with the provider HI, it will work fine and all of a sudden all applications that use data don't seem to be able to see the internet anymore. I have tried terminating and reestablishing the connection, i have tried putting the phone into airplane mode and bringing it back to normal and nothing brings it back except for the trusty reboot.

Once the device has rebooted its fine again for a while.

I have sent this message to HTC

ROM 1.48.404.2 (71294) NLD 11/18/09

Radio 2.05.51.05_2

Protocol 15.28.50.07U
[HD2 General] valleyman83:
Hi confirmed it has a problem with their data connection and they're working on it.
[HD2 General] Nishan81:
where did you get this information from?
[HD2 General] marco1958:
Not the proxy

Too bad, just had the problem and proxy was not set. Hard to tackle where the coirse is. Also HTC Diamond 2 has the problem after flashing WM 6.5 ROM.
[HD2 General] Rob den Haan:
Same problem here in Holland with Vodafone.

Rom version 1.44.172.7 (70494) NLD

Radioversion 2.04.50.22_2
[HD2 General] Lucius Snow:
I have noticed some improvements with ROM radio 2.06.51.07 (included in the latest hotfix about SIM card).

There're still some disconnections, but less often.

Check it out and report your comments.

Cheers.
[HD2 General] valleyman83:
Sorry for the late response, but someone at the dutch tweakers.net forum posted it.

http://gathering.tweakers.net/forum/list_message/33267243#33267243
[HD2 General] Nishan81:
I received a short message from HTC support (bad english):

I am sorry tohear you are having issue witht he data connection.

Is there any set pattern to how this is happening?

Best Regards

Mike

... what shall I answer? I'm not find a pattern .. anyone?
[HD2 General] Lucius Snow:
Just send them this post URL :

http://xdaforums.com/showthread.php?p=5359613#post5359613
[HD2 General] Sunil_237:
hi.

my problem: 3g is active, data connection is off. i open opera (or anything else) and 3g trys to connect, 3g sign disappears and "H" appears. data connection is on and using "Virgin GPRS". i used "WMLongLife" app before and because that stops data connection i was sent to an error page instantly (if not on wifi) so my 3g just won't work!

i called virgin mobile tech support and they said it is meant to go through gprs.. which is stupid as i paid for a 3g connection.

software:

ROM:1.48.405.2 (71294)WWE (11/18/09)

Radio: 2.05.51.05_2

Protocol: 15.28.50.07U

Model:HTC HD2 T8585

is there a reason why my 3g won't work at all??

even youtube is running on gprs, which is fantastic......................................

in 1:20 i can buffer 0:23 ..... :(

reply 100 :D
[HD2 General] arienvijn:
My problem: My dataconnection is fine, but sometimes it hangs whit all programs i get the message

(somthing like, Cant get dataconnection try again?)

This bug shows up every 3 4 hours.

When i shut down my dataconnetion en enable it again it works fine again.

Yesterday i deleted my emailaccounts, en now my dataconnetion is already 36 hours stabile.

plzzz help!!!:confused::confused:

Vodafone Netherlands

ROM 144 172 7

Radio 204 50 22 2
[HD2 General] Nishan81:
I already did in my first post... but I have send it again ;)
[HD2 General] Sunil_237:
telephone contact number for HTC UK: 01753 218960

1 for tech support

2 for any other phone (other than nexus one)
[HD2 General] marco1958:
Haven't seen the problem lately since applying the SMS function update of jan 14.

OS 5.2.21869 (21869.5.0.82)

Manila 2.5.19211619.0

ROM 1.48.404.2 (71294) NLD

Radio 2.05.51.05_2

Protocol 15.28.50.07U
[HD2 General] Lucius Snow:
Yes it works better with the patch.
[HD2 General] low-dogg:
What Patch?!?
[HD2 General] Lucius Snow:
The official SIM card patch.
[HD2 General] Nishan81:
I have a new response From [ Mike (Benelux Support (Tech)) ]

hope that we have soon a solution.

Hi Nishan,

Teh issue is under onvestigation, please monitor the support pages for updates.

Best REgards

Mike
[HD2 General] arienvijn:
Problem is still gone now for over a week
[HD2 General] andreasfuntastic:
have same problem. I am on orange austria and with hd or td1 i never had any connection problems .
[HD2 General] CHIP STAXMAN:
I have the same problems in some areas of central London. The phone will dance between G, H, 3G and zero bar signal while I have it next to me not moving drinking a pint.

I have assumed a faulty antennae as well.

Also I'm running the 14th Jan SMS patch. But the phone did this both before and after the patch.
[HD2 General] harveyb:
Having same problem too when i'm at work and the signal is weak. Virgin tech support suggested I set my connection (permanently) to G when at work. Anyone know hot to do this?

Cheers
[HD2 General] antaed:
May have found a permanent solution!

Hi all,

I had [fingers crossed :)] the same problems with the data connection stability on my HD2 and the only solution was to disable/enable the connection in Comm Manager.

There may be a permanent solution though, which I tried after reading this post: showthread.php?t=614119&page=5

As simple as it may sound, all you have to do is rename the data connection to "internet" and restart. I did this 1 hour ago and the connection never once switched between H and 3G, as it used to do before. I tried a few times to browse the internet and it worked just fine. I don't want to get ahead of myself here but this was the most stable hour since I bought the phone in November.

I'll return tomorrow with update.

Provider: RDS Romania

ROM: 1.48 WWE

Radio: 2.05.51.05_2
[HD2 General] Lucius Snow:
What did you rename exactly ? In which menu ?
[HD2 General] antaed:
From bad to worst

Go to Menu in Comm Manager, then tap Connections>Manage existing connections and go to Modem tab to edit your connection(s).

However, things are getting weird.

Last night, after I charged the phone, it switched again to 3G and I couldn't connect to the internet - the problem was back! I switched OFF/ON and the phone was again stable on H until I went to sleep.

This morning the phone appeared to be dead, as if the battery drained, the buttons didn't wake up the phone. I took off the back cover and pushed the red button to soft reset. The phone started just fine but I noticed the battery drained 35% overnight (vs. 5% as before!).

I went to work, the connection was again stable on H but when I tried to connect to the internet it didn't work.

To make things short:

- the auto-switching from H to 3G is not the problem

- running continuously on H drains the battery really fast and sometimes knocks-out the phone

- I don't understand why but the name of the connection appears to have an influence on the way the phone manages the signal :confused:

I'll stay a while to see what happens and redo the whole experiment again just to confirm my findings.
[HD2 General] denizenx:
same for Singapore... in fact this morning when it stormed I couldn't get a data connection.
[HD2 General] onisuk:
same problem here, uk O2 3g radio version 2.04.50.22-2

these problems seem to be inherent on all radio versions whatever your country. . . i personally believe its the phones hardware at fault . . . therefore will never be fixed !
[HD2 General] hooj:
Same for me also. In the UK with Virgin. Radio version 2.05.51.05_2.

Signal changes through all types on a whim when it's sitting right next to me on my desk. Hopefull it will be fixed before my 28 days return period runs out, but I doubt it.
[HD2 General] Meganutter:
NL

vodafone

ROM 1.48.404.2 (71294) NLD

Radio 2.05.51.05_2

Blackouts and usually need a software reset to get mail/msn/weather working again
[HD2 General] onisuk:
this is getting silly now... my father went into hospital and needed me to pick him up after an operation, he couldnt get in contact with me even though im sitting here with full signal... he had to ring the land line in the end !!!!!!!!

Ive called O2 and all they are offing to do is send me a new sim card :confused:
[HD2 General] michael-jb:
Location: UK/Manchester

Network: T-Mobile

Rom: Tried stock, miris, duttys, flashmore and currently on topix (1.71 20th jan)

All exibit same behavior, constant dancing from 3G to H, internet is basically unusable on 3G mode, current solution is to switch off 3G (which sucks as i pay extra £5 a month for internet and gprs is slow)

Got this elevated to priority problem over at htc, but that doesn't mean much these days sadly :(

Hope a solution is found soon, sim works fine in other phones this has got to be a antenna/radio problem me thinks
[HD2 General] glfp:
Location: Turin (italy) near area

Network: 3 (H3G)

Rom: factory (1.48.408.1 - 71294 ITA)

radio: 2.05.51.05_2

+1 for me. Same problem.

I live in a place with 0.5 bar (from 0 to 1 !!) radio signal for 3G. HD2 prefers it instead of a full (5 bars signal) TIM Edge roaming.

In 3G area ofter refuse to connect. I need to soft-reset to create a new connection or to wait indefinite hours to have again a new connection.

HTC !!!! We need a new ROM !!!! :mad:
[HD2 General] michael-jb:
Just an update, but i did the internet name trick mentioned several times throughout this thread.

3g internet is better now (ie usable) but while idle the phones uses significantly more power (tested it and lost around 10% in 3 hours of not touching phone, without naming trick i would loose 3% all night (around 8 hours of sleep))

also weather and location refuses to work under 3g, but its fine under gprs, anyone know a solution to this? (having it display no information is 1 thing but having it display old information which is wrong is just plain annoying)
[HD2 General] joeneo13:
Hi, had the same problems with the connection drop but with the new Firmware 1.66.707.1 it works like a charm !
[HD2 General] 1stRaven:
Same issue here. Tried most of the fixes but still no joy. guess I'll await to here something from HTC/ T Mobile in the UK.
[HD2 General] Starfury:
My problem where the internet connection becomes unresponsive and the only solution is a reboot seemed to disappear for a bit after updating using the "SIM Update" (new Radio) update for the UK but I have noticed that it still happens and a wierd side effect is since the new radio when I make a phonecall after the internet not responding issue has kicked in the phone call quality is ropey and the volume adjuster no longer works.

Something somewhere is crashing and taking out a load of other stuff with it.
[HD2 General] yeahbabyyeah:
This is what i wrote to HTC:

Hello, I`ve experienced certain problems regarding my HD2 since I received it. It seems that reception is falling out several times a day, and can be gone for a few seconds to a few minutes a time. It seems to switch between GPRS/EDGE and HSDPA/3G constantly and this seems to create issues regarding reception. It is also common that, although i have data connection (H or 3G), webpages cannot load. Weatherupdate and financial updates also fails now and then. I looked through various forums, where these issues seem to affect several customers. Any help would e appreciated.

This is the response i got:

Dear Sir,

We recommend you to try disable the 3G function in the PDA. Follow this steps: Start> Settings> Menu> All Settings> Phone> Band> in the first option select GSM and leave the second option in automatic.

Best Regards,

Not very helpful, imagine that...
[HD2 General] michael-jb:
Anyone else's weather not updating on 3g, even with wifi on it doesnt work, but on gprs it works fine. provider t-mobile/uk.
[HD2 General] farshid.tavakoli:
Location: Malaysia

Network: My Maxis

Rom: official 1.66.707.1 HK

Radio: 2.06.51.07

Facing the same problem as others: switching between G, E, 3G and H!

Disabled the 3G for now... :(
[HD2 General] Starfury:
Not had it yet since using 1.66 (looks for some wood)
[HD2 General] Lucius Snow:
Keep sending your complaints to HTC.
[HD2 General] Hojlind:
I now got mine back from repair... Didnt help a bit... I am now using the danish version of the 1.66 rom, and the 2.05 radio but still get the problem. So monday Im going down to complain to 3 once again...
[HD2 General] Thuggie:
I'm having this problem too :( Seems like it started after I updated to the new rom....I thought everything was finally fine after updating..but NO! Always something wrong with this ****ing phone :mad:
[HD2 General] antaed:
3G network

3 network is 3g only, am I right?

I ask because I am on a 3G 2100 network myself and I have the same problems.

Maybe the issue has something to do with the fact that we don't have 2G functionality.

Anyway, I recommend you try flashing a custom ROM from one the great chefs here. Maybe the problem won't disappear but at least it will occur less often, not to mention all the other advantages...
[HD2 General] Hojlind:
3 uses 2g as well and edge too... At least in Denmark :) So far I have had 3 official roms, and 2 different radios, and none of this has helped, so I suspect it is a hardware related issue :( I am not going to flash any custom roms until a little later, since i do not want to void my warranty.
[HD2 General] Siamak_ramp:
:( after that i unlock my phone ,the weather animations is run , when the task bar refresh i see LAG on my today page ... i think the searching for Signal & .. is the cause ! Whats your idea ?
[HD2 General] equalness:
Hi !

I have the same issue with rom 1.61 in sweden , the pink camera bug is nothing compar to this !

Do you think Htc work on a fix ? I have stock rom but I see that nobody talk about this issue in the Rom section .
[HD2 General] antaed:
thanks for the answer.

i haven't had the issue for 3 days, which is a record for me. everything seem fine now except the weather update for my location. it's not a big deal for me, because i don't travel a lot. so, i manually added my city and selected it to be shown in home screen.

i think the secret behind my success is the right rom-radio combination for my area. i currently use artemis 2.9b rom with 2.07.50.27_2 radio and for me it's perfect.

so my suggestion for all of you guys is to experiment different combinations until you nail it. to do it safe and clean:

- install hspl

- always flash a stock rom in between 2 customs

- always perform a hard reset immediately after flashing a new rom

- always do a complete battery charge cycle after flashing a new radio (complete discharge - battery out 1 min - complete charge in off mode - battery out 2 mins)

good luck!
[HD2 General] yeahbabyyeah:
Have pretty much tried everything. The phone kept switching between 3G/H/E/G, sudden drop-outs, no reception even though 4 bars etc.

Have returned it after uninstalling 2.07 radio, and uninstalled hspl. They say it will take 1 week, doubt that though. Hope its a hardware issue so it can be fixed.
[HD2 General] Agoattamer:
I have telstra version in US on ATT. I installed the sea wwe 1.66 rom. My connection here jumps from G to E to 3G to H all the time. I have tried quite a few radios also.

I experience the data freezes also. If I go to delete at least 10 emails or sms messages from my phone I can guarantee that my data connection will freeze.

I tried the trick a few posts back about changing Network Type Band to GSM but that leaves me with on Edge. That is unacceptable. So I switched it from Auto to WCDMA for now.

I am screwed living in the US as my phone came from Australia and I am not even sure if HTC Australia will support me.

Almost $900 US spent on this phone. It really disgusts me.
[HD2 General] speedlover:
Same problem for me to, switching from 3G to H, droping internet connection and calls!!

I live in Croatia and my phone is on T-Mobile network.

I was having this problem on all original roms (1.43, 1.48, 1.66) from HTC, and on all flashed Dutty`s custom roms, with diferent radio versions. On my Tytn2 and Touch HD everything is working fine in same conditions as with HD2.

I don`t think that HTC Support will give us a working solution, because they don`t take it seriously! Maybe when somewhone send them email with problems he and everybody else here are experyencing, with link on this thread, so they can realy see how manny users are having same problems described here.....
[HD2 General] Perenor:
Hi all,

I bought a HD2 last weekend. It had the 1.48 ROM. Because of the SMS problem I installed the 1.66 ROM. With both ROMs I noticed the same problems that everyone else in this thread has. That the internet connection gets disconnected and can't be reconnected anymore. The only way to solve this is to disconnect and reconnect the phone connection.

Somebody on a Dutch forum mentioned b.t.w. that a colleague of his was having the same problems with a Touch Diamond 2 with the Windows 6.5 ROM (and before he wasn't having them with the original 6.1 ROM). So it seems this is not a problem solely happening on the HD2. Thus it seems to be a Windows Mobile 6.5 problem. With other words, not a hardware, but a software problem. I really hope HTC will deliver a solution for these problems.

Regards,

Pereno.
[HD2 General] Lucius Snow:
Anyoned tried the new ROM radio 2.08.50.08_2 ?
[HD2 General] Agoattamer:
Havent heard of a 2.08 yet. What is that radio from? Going to the radio thread to see if its there.
[HD2 General] cgrec92:
guys the answer was posted near the beginning of this thread, it's working perfectly for me now

go to settings - all settings - connections - advanced network

your phone will be set to receive both hsdpa and hsupa

set it to enable only hsdpa and restart your phone

works perfectly for me on official rom 1.66 with radio 2.06

5 bars 3g all the time

hope this helps! :)
[HD2 General] gfreek:
When first became aware of this issue I thought is was down to my network 3 UK however it wasn't until I came across this thread and realised others have the same damn issue!!

I've went from stock 1.43 to 1.48,1.61 and 1.66 but they all have the same issue!!:( I've tried all the tips suggested here but really it's a hit and miss affair, sometimes it works some times it doesnt!:mad:

I Really hope HTC release another ROM update or Hot fix!
[HD2 General] Charlie360:
I hope that HTC do something about it soon too, having come from an iPhone, which although locked atleast didn't have quite such a serious bug, just for the record I'm on ROM 1.66.405.2 (WWE) and Radio version 2.06.51.07 and with Vodafone UK. I tried the internet re-name fix and it made absolutely no differnce to the drops for me, it merely shortened the battery life considerably, however I have now tried the HSDPA only fix mentioned two posts above and fingers crossed it seems much better over the last two days!:confused:
[HD2 General] Lucius Snow:
No result for anyone ?

I can't do it myself because mine doesn't have the HSPL trick.