yashsingh1/xdaforums huggingface dataset:
[HD2 General] Beards:
Yes Paul, I share your views.

Whilst I don't use SKTools I do run MemMaid every day which automatically clears out any debris and sorts out memory issues.

But it's the other stuff going on underneath that concerns me the most.

I'm fortunate in that apart from the keyboard not working, I have not had a 'failure' for quite some time now.

Having said that; because of the uncertainty in will it or won't it.. it makes me very, very cautious in what I now install or uninstall on the device.

My only tip I would pass on to those who either have a perfectly working machine or one that has been sorted is to do a Complete Backup of your Phone and store it away very safely.

I use Sprite Backup but other tools will do a similar job.

With this backup file safely put aside, if and when I do anything that alters the Phone in any way I first run another backup then install the new application or whatever and leave it for a good week to see if there have been any changes.

If all is well and good I then do my weekly full backup BUT STILL keep that Golden Special Bullet Proof Backup File safely to one side.... just in case.

If on the other hand the alteration brings in some form of fault I know using that Golden Special Backup file, I can easily revert back to when the phone was working fine.

In other words ~ Backup is the key message I give. :)
[HD2 General] big_red1976:
i've been having the freezes quite a lot. i.e. phone buttons lighting up but nothing happening with the screen.

i assumed i had something using up the memory in the background but i have various alarms set which i find don't wake me up anyway so i'll turn them off and see if that cures it.

if not i'll go with memmaid etc.
[HD2 General] msh441:
Just an FYI to HD users experiencing this issue: The Touch Pro 2 is experiencing similar failures to "wake" from standby. I started a thread at PPCGeeks about it:http://forum.ppcgeeks.com/showthread.php?t=106799

Seems like some believe that a new device is the only answer. I'm skeptical.

I will say I manually run MemMaid to clean my device at least once a day and at best the failure to wake issue is sporratic and unpredictable. Once I had it happening anytime the device screen would turn off over about a 2-3 hour period of troublshooting. I started to get the idea it was a power management issue, possibly relating the the proximity/light sensor. After turning off the auto-adjust screen and set the brightness to a fixed value, it seemed to work just fine for a few days. After that, I tried Lumos to take over the sensor/light work, only to have it lock up today a couple times. I think I found a program today which will create the issue on my TP2 "on demand" (for recreating the situation in front of a Verizon tech, if need be). I was running/playing Prison Tycoon and minimized a paused game to the task manager. After turning off the screen, it would consistantly lock (buttons would light when pushed, keyboard would light when slid out, but just no screen).

Why this is happening is a mystery... but again, I don't think a new device is the issue. More how the device is used/combination of programs.

Current HTC device & UI (and others, too) + Windows Mobile (6.1 AND 6.5)= unpredictability

I'm so sad and frustrated. The TP2 is no HD by any means... but when it works, this thing is AWSOME. :confused:
[HD2 General] zhix:
ok, i have been clearing my notifiction Qs using Pocket mechanic .. so far, it's been 3 days and no "hanging" issues so far .. i'm pretty convince this is due to the notification Qs (duplicates) and will continue to manually clear the notifications and see the progress.
[HD2 General] Beards:
I know I keep saying this but that is exactly what was causing my problem and with MemMaid running every day (at MidDay), it clears out any residue left from the mornings updates.
[HD2 General] zhix:
yea .. i probaby got the idea from your posting .. such a nusience clearing these notifications everyday .. but if it stops from HD2 from hanging .. i will keep on doing it ..
[HD2 General] fast_jan:
I also had these mysterious lock-ups as described above 2-3 times a day. What made it even worse was the fact that the battery seemed to have drained quickly in the background while the HD2 was "hanging".

But: After switching "Auto screen lock" back on (using BsB Tweaks) the problem disappeared - no "hangs" now for more than a week.. :):)

Now I have to enter my device pin EVERY time I switch it on, but everything is better that the previously common "standby of death".

Try it out...

fast_jan
[HD2 General] pgamble:
Interesting.

I have this once or twice and then nothing for a week or more ... I had tried SKtools to clean up ... ok for a week or two and then two occurrances in a day, then no problem for the last week.

Interestingly I suspect the first occurance I had happened after 2 months of ownership and circa after me stopping the startup lock ... I have reenabled ... will see what happens.

I'm 95% sure this is a config / software conflict. I don't think it is just notifications or just the lock ... it is almost definitely a combination of things happening at the same time ... hence the long periods of no problem and then one or two in rapid succession.

I wonder if we will ever find out.

Paul.
[HD2 General] Beards:
You are quite right Paul...... I don't think we will find out exactly what software it is that kicks off the problem ~ be that a conflict or notification error .... or both.

I agree with you that it is software but luckily for me MemMaid stopped whatever it was dead in it's tracks.

Apart from the occasional period when the keyboard fails to load my device has now been clean for quite some time.

However, I am overly conscious it could be lurking in the background waiting for my guard to fall; as such my Sprite Backup program now works overtime ~ on each occasion I make the slightest of changes. :)
[HD2 General] myth1001:
It happened to me once today after i did a hard reset after flashing to WWE 1.66.

No applications are installed, no settings is changed.

Problem might not lie on 3rd party program. :rolleyes:
[HD2 General] Isadora:
Just to confirm: same problem, same solution. I've had no more issues since running MemMaid on a daily schedule
[HD2 General] snerkler:
Thanks for this pos, and to WB. I have set memmaid to clean up once/day. I will post again if my phone 'dies' again. Hopefully this will have fixed this issue, and the only issue I have remaining is the screen turning on during calls, which appears to be the proximity sensor according to other threads. Not found a fix yet though :-/

Incidently in memmaid there is a tab "notification queue" next to the "quick cleaner" tab. There's a whole load of stuff listed in the "notification queue", and was wondering why nothing is to be altered in here if the issue is to do with notification queues?
[HD2 General] chimpsinties:
When I woke up this morning. I looked at my phone and I had multiple notifications. One missed call and 12 emails.

When I tried to click the icon in the top bar to see what they were, the phone froze.

I whipped the battery out and restarted and then it was only the missed call icon. Clicking on that made the phone freeze again. So, battery out again and the same thing happened.

I went into the phone app and it cleared the notification so no more problem.

It's a bit frustrating though.
[HD2 General] SomethingWicked:
I've had my new HD2 for a couple of weeks now, and I can't seem to use a rom any longer than 3-4 days until it freezes up. Sometimes a soft reset will resolve it, but it will then keep freezing until I have to hard reset it. Or it will require a hard reset from the git-go. Once, after soft reseting, it did it's own clear storage. It doesn't do that anymore, it just freezes completely on the bootup screen where it lists the radio, rom and protocol versions. I've never left it there to see if it would come out of it by itself.

The very first thing I did getting it out of the box was install Dutty's multi-lingual 1.1 rom. I've also tried the XannyTech EVO 1.0 rom, and I can't seem to get away from the stupid problem. This device is a tool for me, not just a toy, and having to hard reset every few days is really starting to suck! I'm going to try another Dutty rom, the 1.5 to see if it behaves any better.

I'm considering sending the unit back to where I purchased it for an exchange. I've never had a device act like this one, and although there is mention of some of the issue in this thread, it doesn't seem to be a widespread issue, or everyone with an HD2 would be complaining. I have tried not using the notification queue with alarms. I have setup memmaid to clean up and rebuild the notification queue daily and on reset, and that only gets me an extra day or two of use, but in the end, it always freaks out on me.

Otherwise, I really like this device a lot...
[HD2 General] Beards:
If you are doing the clear out daily then there's no need to worry about this tab. :)
[HD2 General] deyanp:
Try disabling Manila. I was using SPB Mobile Shell for 1 week and did not get any freezes at all (memmaid was active, but I am not sure if it really solves the problem).
[HD2 General] zhix:
oh MAN ! .. the problem came back AGAIN .. and 3 times with last 2 days .. i am still clearing notifications regularly though .. this is really frustrating. looks like i have to give memmaid a try.
[HD2 General] Beards:
In a way I'm pleased..... Not for you but I've wanted you to try MemMaid for some time.

Please try it using the settings I've posted and let us know zhix. :)
[HD2 General] SomethingWicked:
actually, disabling manila and switching to titanium is the very first thing i do. manila, aka htc non-sense, is all flash & very little function, so its first to go :)

im open to trying other things. im downloading the shipped rom now to satisfy the request of the place i bought it from..
[HD2 General] zhix:
Hmm, i have set MemMaid to run automatically at 5am every morning, this is my 2nd day and so far so good but it's probably too early to say.

Beards, where do you install MemMaid to? internal storage or sd card? i have it in my sd card and everytime i plug in my HD2 as a portable flash drive, Memmaid will just start popping up errors, very irriting.
[HD2 General] zhix:
OH MAN ! .. i just got hit by another hang !! Why are only the minority of the users having this issue? it's so strange.

Now I wil try BOTH memmaid and pocket mechanic EVERYDAY .. see what happens but it's crazy to be doing that everyday. already thinking of selling this phone and jumping to the nexus.
[HD2 General] zhix:
i give up .. never had so much problems with a phone before, going back to the service center tomorrow.

http://xdaforums.com/showthread.php?t=595646&page=3
[HD2 General] snerkler:
OK, thanks :)
[HD2 General] Drakknar:
Do you have the Facebook sync activated? I usually notice a lot of slowdown during the contact auto updates... Maybe that could be the key because I can see huuuge CPU spikes when Sense is updating contacts...

Or otherwise these are the action I usually perform and which leads to the random black screen on resume issue:

- Personalize home screen tabs (remove documents, stock, twitter, mail and footprints) and rearranging them;

- Set alarms;

- Get time from the internet;

- Facebook Sync;

EDIT: Will try with MemMaid and report if my problems are gone :)
[HD2 General] Mobli:
Another victim :-(

Afternoon all

Just wanted to add my voice to this thread.

I have owned an HTC HD2 since the end of November when they were released by O2.

I have used the device since then with no issues but, TBH, I just haven't had the time to play about/customise it so it is used in a fairly standard manner by myself. I do, however, sync it with Outlook on my laptop but only for Contacts and Calendar functions.

Anyway, yesterday, I used my phone to make a few telephone calls in the afternoon with no issues. Battery life was showing at about 50% and the calls were very brief so wouldn't really have affected the power too much.

I put my phone down and about 4Hrs later picked it up to send a text and it was completely dead.

I pressed and held the power button down but nothing happened.

Thinking that perhaps the battery had depleted, I plugged it into the mains and tried to power it up but again nothing.

My next thought was that the battery may have somehow completely discharged so I thought I would leave it connected to the mains for a while until the battery had charged enough for it to power the device.

Anyway, an hour or so later when I looked at the device, it was powered up with the screen prompting me to enter my PIN number to unlock the phone.

So, confused as hell, I turned to Google.

I plan to keep everything as it is and keep an eye on it but am not happy that such an expensive device which I have kept in as new condition is playing up.

As it currently stands, am I right in thinking a temp solution is to clear the memory using 3rd party apps which you have to buy until HTC release a new ROM which addresses this issue?

Ideally I would like O2 to resolve but I don't know if it is worth raising a call with them.

Any and all advice greatly appreciated.
[HD2 General] zhix:
I logged a call with HTC Asia on this, i was told to perform a hard reset. after informing the HTC team that i have performed mulitple hard resets with the same problem recurring. they told me to send it to the service center.

going down today to see if i can get any help.
[HD2 General] SOLRAC13:
It is happening to my devise every day, ever since i upgrade in the official way to rom WWE 1.66.

And worst of all, i know-dest that the red label, wish superpose to void your warranty is gone by it self :eek:

I feel very unlucky with this first experience on WM & HTC LEO, had so many issues with this phone.

And to me LEO HD2 is not a reliable machine at all ,cross fingers and get to sale it the sooner the better and i will run to buy anything but NO WAY HTC Leo ever again :(
[HD2 General] Beards:
Sorry I didn't get back to you yesterday.... busy day in theatre.

Not sure if this may be relevant but I have MemMaid installed into Main Memory. I prefer my Tools that operate daily at predetermined times stored into MM rather than Storage. This is mainly because of Boot Ups and how the system operates with certain other tasks.

Also sorry to hear you are going down the Service Centre route of solving this.

I do wish you luck in getting this solved once and for all.... I honestly can understand your frustration.... Before mine was solved, I remember it quite well.
[HD2 General] zhix:
Thanks Beards, i wonder if that is the source of the problem (i had it installed in the storage card) .. unfortuntely, i can't test it out .. just sent it in this afternoon to HTC..

will keep you folks updated.
[HD2 General] Beards:
Again so sorry I couldn't have passed this info on to you yesterday before you returned the HD2.

Looking forward to hearing how you get on with it's return.

btw.. I know it will be tempting to install all programs and tweaks straight away but have you considered leaving it with just the 'basic' operating system and 'critical' programs for the first few days...... just to see how you get on?
[HD2 General] SOLRAC13:
Hello as I had say int the past post , that ever since i updated to the latest rom version 166 , I was having serious daily freezes.

Well since 3 days i have not had any freezes at all, so no need to do soft resets any more. :)

I wanted to share my may be-s solutions or remarks.

Before the last update i had installed the cab for screen sensitive & also one that now i found out was useless, cause you can just do the same thing under settings, witch was the no vibration cab on text message.

I don't know witch of those 2 are causing conflict, with the lates Rom but ever since i delete those cabs my leo is finally behaving normal >> cross fingers cause it was really driving nuts :D

Ps also sms haven't got stuck in out box for long time ! Even do i still have the Echo issue:rolleyes: may be it will disappear soon
[HD2 General] Drakknar:
I can say for sure that after using MemMaid and disabling FB sync, the problem is gone and the device is running smoothly. I keep experiencing huuuuge device slowdowns and temporary hungups when I manually update FB sync or I edit contact infos via HTC sense (nothing happens if I edit contacts info via MS Contact app). As for me, I think that the slowdown issue is definitely caused by some contact handling services crashes or memory leaks
[HD2 General] philakei:
mine also have this bug too，and I try every suggestion that I can find(update latiest ROM,disable internet time sync,flash custom ROM,MTTY,back to stock ROM,disable Sense,......),but it still freeze when it "want" to freeze,I have no idea what to do. Now i don't think it's a SW bug,might be HW bug.May be the only way is to send it back to dealer for repair.
[HD2 General] Beards:
Trust me, this is not a hardware problem. Sending it back for repair will achieve nothing.... It will come back with the same issue.

It's definately a Manilla/Software/Notification problem.

If you have the time ~ perform a Hard Reset and leave the device with nothing installed and no appointments or anything added. Then see how it performs.

Again my advice, install MemMaid and get it to do a daily cycle using the parameters from the list I have posted several times (list originally provided by member and moderator wacky banana).
[HD2 General] philakei:
thanks at first.

Last night I flashed the ROM downloaded from HTC website(several days ago,I used MTTY to erase everything within HD2 and formated it), didn't install any program except MemMaid,no appointments,no SMS, turn on airplane mode,and before went to sleep,used MemMaid to do the cleaning using the parameters introduced in the post,but unfortunately,this moring,it still freeze.

so,what can I do?:(

sorry for my bad English.:)
[HD2 General] Beards:
The only changes I would have done would be not to Flash the ROM, use MTTY to erase everything and reformat.

The way I would have done it would have been as follows:-

1. Perform a Hard Reset.

2. Add the ROM update.

3. Install MemMaid.

4. Run the machine and leave everything well alone to test.
[HD2 General] gadgetwizard:
I too have experienced the screen lock up. Eventually found this thread. I'm using a stock HD2 with no software installed at all.

I appreciate that some of you have found SKtools and MemAid to 'cure' the fault.

Am i right in thinking that both these apps are chargeable?

I'm sorry but does no one else here see why we should be shelling out $20 or $25 just to make sure this £500 phone works the way it should?

This is crazy!

Would any of you shell out $ for a steering wheel for your car to go round corners, because the factory fit one only went straight ahead?
[HD2 General] Beards:
A very fair and valid point.

Unfortunately or fortunately third-party software sites capitalize on shortfalls in the OS and release titles such as this to help improve the system.

It's a fine line between the software being an improvement or in this case a damned requirement.

....but again I take your point :)
[HD2 General] zhix:
excatly my issue with this whole problem. if/when my unit comes back from HTC and if it still has this problem, i will request for a refund or sell the unit. it's unacceptable to have to open the battery cover and do a self reset everyday.
[HD2 General] Beards:
Unlike the camera problem which took a while to get HTC to admit (I should know seeing as it was I who compiled and updated the list), this time it will be very different in getting HTC to admit to there being a problem.

There are too many variables and variations of the OS and software being run.

I agree no phone should act in this way but until a common denominator is found it will be left to users to sort out this mess themselves.
[HD2 General] zhix:
that's a terrible situation for consumers like us.

i wonder if we can duplicate the issue on stock phones with stock OS and no additional SW, we can get get this presented on mulitple phones.

that would a sure proof that there is an supplier issue with these phones right?

of course the logistics will be hell and to get the phones to hang togather would be tricky.

we need a dedicated group of users with this issue to film their hanging/freeze issue WHEN it happens and complied a list and post it on the internet. that would get their attention.
[HD2 General] Beards:
This is what I am saying...... You are going to have a hell of a job in first finding out what it is and then convincing HTC there is a problem.

This is compounded when you have situations like myself where I had up to several lock-ups daily. It wasn't until I ran MemMaid that whatever it was that brought on the problem was then cleaned out and has not resurfaced since.

Re the idea of going back to a virgin system with nothing running.

I have a stock ROM phone.

Before I ran MemMaid I made a backup of my system and then hard reset my phone.

I then left it running for a few days to see how it performed and have to say it did not play up once.

However, because I did not fancy rebuilding the phone to how I have it today I accepted the freezes (very reluctantly I add) and restored the phone back to how I had it, problems and all.

It was then a few days later I tried MemMaid and for me it worked like a charm.

I do recommend users who have this problem to first try MemMaid and if that fails to then try the hard-reset method.

I know it's not the answer but as a short term remedy you are not going to get anywhere with HTC on this one.
[HD2 General] paulista123:
Beards,

I have go through the whole threads and believed the useful solution what you have tried.

Could you pm the memmaid and the settings ?

Thx.

Paulista123
[HD2 General] waynepyrah:
On another thread in this forum... someone has suggested the culprit may be the facebook updates... I've just turned mine off in settings. Worth a try?
[HD2 General] Beards:
First, welcome to xda-developers.

MemMaid is not a free program, you can obtain a trial version here.

As to the settings ~ I thought you said you had looked through the whole of the threads. If so you would have noticed the settings have been mentioned several times.

Anyway, once more here they are:-

In your programs section you should see 2 icons, one called Memmaid Quick Clean and the other is Memmaid.

Click on the Memmaid icon and a window opens.

At the top left corner it should say Quick Cleaner but this is not relevant for now.

Put a tick in the the following options (the list is scrollable):

- compact ram

- windows temp files

- temp files

- ie cache files

- ie history files

- opera cache

- dead shortcuts

- duplicate notifications

- dangling notifications

- invalid notifications

- rebuild notification queue

- recycle bin

- google maps cache

Press the CLEAN button and wait for the tool to do its job then press the close button.

Next, on the bottom right of your screen, click the Tools option. From the drop-down menu choose CLEAN SCHEDULE.

Tick the following items:

- on soft reset

- daily (here you need to scroll to the right to select the icon with the 3 dots in it to set your schedule)

- show report (optional)

- show progress (optional)

Click DONE on the bottom left corner on your screen and job's a good 'un!

Settings originally supplied by wacky banana
[HD2 General] fishko:
hi! memmaid is not resolving anything... mine hd2 just went dead on choosing memmaid to close all programs.. and there it is FREEZE again... i had this problem only on bluetooth turning on, now even the memmaid.. don't know what to do!!!
[HD2 General] SOLRAC13:
Stop weathere update !!!

try that, I am preaty sure it wont FREEZE no more !
[HD2 General] Alexairway:
Hello

I have the same freezing problems and now i dont know what i did i even have these problems with a stock rom through HSPL..:mad::D:confused::eek: