yashsingh1/xdaforums huggingface dataset:
[HD2 General] wacky.banana:
Makes me even more convinced that its the dreaded SMS conversation problem that you are suffering from. Anyhow you have a temp solution to deal with it.

As for clearing out your SMS for legal reasons is the taxman just about to catch up with you re all your tax haven status dealings this year (lol)? :) Feel free to pm me if you want some help handling that couple of million pounds you want stashed away somewhere.... :D:

WB

PS:

GOVERNMENT HEALTH WARNING MODE ON:

For all those of a sensitive disposition on here who don't read posts properly before jumping in, my latter comments are purely a joke between myself and Beards. I am in no way condoning or impugning any illegal activity whatsoever nor am I suggesting that Beards is undertaking any illegal activity whatsoever!!

GOVERNMENT HEALTH WARNING MODE OFF

(...the things you have to do on Forums these days just to make sure people dont go off on one...) :rolleyes:
[HD2 General] Beards:
Thanks Den.

I'm keeping a watchful eye on it..... and so far touch wood it's not happened since I mentioned the issue yesterday.

As to the deletion of my messages.... No nothing that important ~ Merely patients details that were sent to me.

You know the routine; it is against the law to hold details of personel on database without their prior concent.

Anyway, here's the 'Back-Hander' I promised you earlier for having the doors at the Tax Office welded together.
[HD2 General] wacky.banana:
3 measly dollars? :) That's an insult, sir. :)

Anyway back on topic - I'm just about to slide over to the HTC site to see there is anything of note on there (I doubt it) and other sites that tend to have useful insider info.

I do wonder what's likely to be in HTC's next ROM release and whether they will ditch their messaging service and adopt the tried and tested WinMobile one instead. We shall see.

A shedload of guaranteed stability in everyday use would be good although, touch wood, my device has behaved properly so far (hope I don't live to regret those words..)

WB
[HD2 General] Beards:
They were 100 Dollar Bills Den......

Look forward to hearing if you find any other info.
[HD2 General] pgamble:
Relating to original fault

Hi guys

Lots of talk about keyboard problems etc ... but I thought the issue here was the screen refusing to wake up after standby with just the buttons illumunating.

This is what I have now. It has happened 3 or 4 times.

I see no obvious thread. I'm on the original ROM. I have only applied the camera patch.

The only possible common thing is that I believe wireless was on each time it went into standby although that maybe a red herring.

Aside from this I've had no slow downs or instabilities at all.

This last time I only noticed it when the phone rang. Obviously I couldn't answer it. Never happened with an incoming call before.

This is a real pain ... the biggest issue for me is having to take the case back off. Although it's very solid, I can well believe it will wear over time and you always risk scratching the outer case.

We should have a poll to see how many have experienced this. I didn't have it at all for the first 3 months ownership.

I haven't put much on after the first build ... just Swype really. Gyrator, Zooomer etc went on a long time before the problems started.

How do we get to the bottom of this ?

Paul.
[HD2 General] Beards:
Hi Paul,

Sorry to hear you also are suffering this problem.

Mine has now cleared up (says he touching wood) and for that I owe the thanks to wacky banana for sending me the settings to use with MemMaid.

Yes, since installing MemMaid and having various options run daily I no longer have the problems.

May I recommend you have a look at this piece of software.

I can send you the settings WB sent me in a P.M. if you like.
[HD2 General] pgamble:
Hi Beards

I guess this means you all think it's notification related ?

It's odd ... I've never set an alarm on it in my life. It's also odd it didn't start for so long after purchase. I don't have many texts either ...

Oh well ... yes please send me the settings ... I'll grab a copy and see what happens.

Regards

Paul.
[HD2 General] Beards:
Hi Paul,

Here you go..... All credit to wacky.banana for providing these settings. :)

OK Here goes:

In your programs section you should see 2 icons, one called Memmaid Quick Clean and the other is Memmaid.

Click on the Memmaid icon and a window opens. At the top left corner it should say Quick Cleaner but this is not relevant for now.

Put a tick in the the following options (the list is scrollable):

- compact ram

- windows temp files

- temp files

- ie cache files

- ie history files

- opera cache

- dead shortcuts

- duplicate notifications

- dangling notifications

- invalid notifications

- rebuild notification queue

- recycle bin

- google maps cache

Press the CLEAN button and wait for the tool to do its job then press the close button.

Next, on the bottom right of your screen, click the Tools option. From the drop-down menu choose CLEAN SCHEDULE.

Tick the following items:

- on soft reset

- daily (here you need to scroll to the right to select the icon with the 3 dots in it to set your schedule)

- show report (optional)

- show progress (optional)

Click DONE on the bottom left corner on your screen and job's a good 'un!

Beards. :)
[HD2 General] wacky.banana:
Paul,

It's a common misconception that notification queue issues are to do with setting alarms. That's not the case at all.

Certain system events also use the notification queue which can cause problems. Hopefully these will be reduced through you using Memmaid (or SKTools, if you like) as suggested by Beards.

WB
[HD2 General] pgamble:
Any ideas why this only started to cause problems for various people after a long period of ownership ?

Is it something we think will be fixed in the new ROMs ... It's fairly acceptable if it isn't ... as I say ... unlike most previous devices you risk wear and tear / damage everytime you soft reset the HD2.

I already have the latest SKtools ... can you schedule the same things with that ?

Thanks for all your advice ...

Paul.
[HD2 General] Beards:
It could be a number of things Paul..... Software we (who have the problem) are using, a particular setting we share, a function we seem to be doing... etc. etc.

I admit, I would like to try to identify the culprit but believe that would be like looking for a needle in a haystack.

Maybe the next ROM update will cure whatever is happening.
[HD2 General] wacky.banana:
See answers above.

WB
[HD2 General] yosagojimbo:
My phone has just done this to me

I bought it unlocked from devicewire, i've updated the rom, installed the hotfixes, and it's been running fine apart from the odd unsent sms but now this

I removed my battery as FPSECE had locked up

and now my phone wont boot up at all,

I have removed the battery, pressed the soft reset button, but the best i can get is for it to be stick in the loading loop saying HTC and the rom number then it resets (and i need the power lead in for it to do this).

what a great start to the new year

starting to get really pi55ed off with this phone
[HD2 General] pgamble:
Hi WackyBanana.

I wasn't refering to the soft reset itself, rather the case back.

It is tight sprung metal. To get to the softreset button when you have a hang (i.e. can't do a software triggered soft reset) you have to remove the back and when done, push it back of the closing plastic edge and receiving depressions. As the back is metal and the inside plastic, this will wear over time.

I loved this back intially ... as it looks strong and I thought with a big SD card I'd virtually never need to remove it. The device has been so stable until this issue, I never really needed to soft reset and if I did ... it wasn't because of a hang so didn't need the back off ... now it does ... and if this happens multiple times a week ... I can see wear being a problem. If it happens at really irritating times like when answering a call ... I'm liable to be frustrated / rushed / less careful and will end up scratching something ...

Thanks for all your help here. I'll try and set the SKtools scheduler up to do the same things you mentioned in memmaid.

Regards

Paul.
[HD2 General] SOLRAC13:
The screen refusing to wake up after standby with just the buttons illumunating.

The same thing has exacly happend to me, I own Leo since 8 december, no to mention the pink spot & when ring volume is on medium or high and have to answre a call i hear crispy saunds and my voice on Echo. :cool:

Yes be nice that some one make a poll of this seriuse bugs, so new buyers be aware and HTC puts his act together
[HD2 General] harddisk_wp:
Check if the HD2 has phone enabled but no reception or if you got background data transfers draining your battery. If the battery drops to 0%, you can have a pretty hard time reviving it, especially if you only have low-power USB chargers around :(
[HD2 General] Pooper:
I woke up to this issue this morning. Nothing had really changed on my device - although I had been testing some games the night before, one of which, made the phone lockup (Galaxy Hopper).

Weird.
[HD2 General] Beards:
Well, as the Author of this topic I feel rather embarrassed because my HD2 no longer develops the problem.

All I can say to you all is to try MemMaid (SKTools should work but I have not tried that).

It would be interesting to hear from anyone who with the problems then tries MemMaid using the settings I received from WB (I posted these in Post 75).
[HD2 General] Pooper:
Well this is the first and hopefully last time it'll do it with me :D
[HD2 General] Martyn Day:
hi guys been reading through I'm to having same issues i do have alarm sef but my frezing seems to happen randomly throughout the day

I'm using stock ROM which was 1.48

where can I download memmaid preferred phone download link

thanks
[HD2 General] Beards:
You can get the .CAB file from DinarSoft's site here.
[HD2 General] pgamble:
Hi guys

Using scheduled SKtools 4.4.7.15.

Running Advanced Clean - clears prog history, ie history, deleted backup entries only

Temp and cache folders - IE content, history, temp folder, TS Client cache, Opera cache, System temp

Temp and junk files

Cookies

Bad/Old Uninstall info

Notification Queue

It's been running every 24 hours and on soft reset for last few days and I've not had another freeze, but the time between the first occurance and the second was over 2 weeks ... so can't say if sorted yet.

The one frustration I now get is that Twitter often prompts for password and if you put the right one, it just keeps going back to login. If I soft reset once or twice ... it just ends up working ... which suggests it's not cookies being deleted ...

Any ideas ?

Paul.
[HD2 General] Beards:
Paul,

Does Twitter Log In fail only after you have run SKTools and cleared buffers etc.?

What I'm trying to say is ~ once you have got Twitter running, what happens when you come back to Twitter later (and you have not run SKTools)?

If we can identify it is SKTools (which is more than likely), then it's a process of working out the actions to stop it acting on Twitter.

I don't use SKTools myself, so for this you are going to need someone who uses the program.
[HD2 General] pgamble:
Hi

It doesn't fail inbetween runs of SKtools and I'm not 100% sure it fails unless SKtools runs around a softreset, but I suspect if does. I don't think I had a softreset this morning ... SKtools runs at 7am and a 8:30 I looked at the Twitter tab and it was asking for a login. It doesn't matter how many time you try the login, the app doesn't work. If you soft reset repeatedly, it will eventually just come up and be auto logged in ... sometimes this means 1 reset ... other times 2 or 3. Sktools runs after every soft reset as well ... so it isn't consistent.

There are more instabilties now as well. Up until the first of these 'hangs' I pretty much never did a soft reset ... now all sorts of things are happening. I just had the BT stack refuse to load and had to soft reset ... that hasn't happened before .. (on this device).

Just completed 3 soft reset this morning ... and now Twitter logged in automatically without any issues and BT is up.

It's probably either SKtools related (although odd as not consistent) or to do with one of the hacks - camera cabs, BsB tools etc.

I still on the 43 ROM. I'm waiting for a ROM worth upgrading to ... 2.1 or something .... hopefully that will avoid all the current hacks being required and will result in restored stability.

Paul.
[HD2 General] Beards:
Difficult to determine here if it is SKTools that is stepping in... but more than likely is the case.

I'm wondering if you have an App that is causing you the grief (a corrupt registry entry by chance).

Three questions spring to mind:-

1. Do you have an older Backup file you can try to see if the problem disappears?

2. Have you tried not letting SKTools run on every Soft-Reset.

3. Have you thought of trying MemMaid?

Again, I can't speak of SKTools because I stopped using it a good while back on my Touch HD but since using MemMaid I no longer have any of the problems.

I am also using the stock ROM.

The only exception is I have the Camera Hot-Fix installed but that would not make any difference.
[HD2 General] Lord.Nibbler:
I also had the issue for the first time this morning :(

I had an alarm set with GAlarm... it awoke me ok, then I put it to snooze a few minutes and it never triggered again !

When I checked, the phone was off, power button ineffective, ac power ineffective ... so I removed the battery 10 seconds and put it back and was able to start it. My battery level was 22%

This is a really annoying bug especially if you use the phone as a wake alarm clock :mad:
[HD2 General] MaskedMagi:
Literally this exact thing just happened to me this morning, almost word for word! It has JUST done it now as well, left my phone, had a shower, and now black screen, buttons light up but nothing happens. Does anyone know if it is possible to do a soft reset with a button combination instead of taking the battery out? I only ask because I hate taking the battery cover off so much as on my last HD2 this resulted in the batter cover getting lose in one of the corners and was in a constantly popped out position :(
[HD2 General] Beards:
Yes... Switch your Phone off until it's powered down and restart. :)
[HD2 General] dmkpoznan:
Ok I tested MemMaind with deleting duplicates and invalid notifications (after restart, but there is some process creating new duplicated notification "after" MemMaid startup & every night at 3 am), but today my phone freeze again (always in sleep mode... but the led indicator Was still blinking, and I was able to reset using reset button). Now I added delating dongling notifications (is this safe? what exactly is "dongling" notification?!) and found some information, that WM auto-recreate notification queue "from time to time" and suggestion to increase value of 5 in this place:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\ACResumingSuspendTimeout

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\BattResumingSuspendTimeout

I put there 15 (seconds).. what value do You have (in stock & non-stock rom)?

PS This "solution" was not for HD2 - this Was "generally on Windows Mobile" - I don't know if this Was for 6.0, 6.1, 6.5 or other version. But I found, that people in some cases increase this value to 120 seconds (in theroy this is time which can be used by phone for example for rebuilding notification queue).
[HD2 General] dmkpoznan:
Again, next freeze... any hints?
[HD2 General] Beards:
What notifications did you have running?
[HD2 General] dmkpoznan:
At the freeze moment? I have no idea..

But I found, that it is going to freeze when phone is connected via ActiveSync over Bluetooth (but not always!).
[HD2 General] murks_muell:
My Leo just completly locked up.

At work my phone lies on my desk. I set it to fetch emails and play a sound if it finds new ones.

Just now he played the first tenth of a second of the email sound (I guess). I was curious what happened and wanted to switch the device on.

Nothing. No way. I had to remove the battery to get it working again.

I never had such an unreliable phone in my life. O wait, in fact there was one - the touch diamond :mad:
[HD2 General] boyled:
I've got a similar problem to the original post in this thread. My screen completely froze (I think I was receiving a new SMS at the time) and the only resolution was a soft reset. After the reset my device reboots but the screen doesn't come back on. The buttons at the bottom light up but no screen. I know it's on because I attach my sync cable to the laptop and Activesync makes a successful connection..I can browse the phone contents for example. I've tried several soft resets, removing the battery, removing the SIM, removing the SD card but still no screen..arrghhh ! I haven't tried a hard reset yet...can I try anything else before I have to hard reset? Help please!!
[HD2 General] dmkpoznan:
You can try some program to see your device screen (MyMobiler) and try to make a backup (if it will work).

Ok, maybe we will do some list of what we are using and try to identify source of problem.

I:

* auto weather update (in Sense)

* auto twitter update (in Sense)

* 2 imap accounts

* full synchronization via ActiveSync with Outlook (mail with attachments, calendar, tasks, notes, onenote, etc.)

* myphone over night every day

* sprite backup every week

* 1500+ SMS from MyPhone account

* another programs, but not running in the background

* activesync via bluetooth

* A2DP in my car + headset

* not always: Opera, Skype & other software in the background
[HD2 General] boyled:
An update...my screen eventually came back approx. 4 hours later. No idea what the problem was or what the resolution was unfortunately...I just hope it doesn't happen again!
[HD2 General] murks_muell:
scary :eek:
[HD2 General] snerkler:
That's not strictly true, had mine for 5 days and it 'died' this morning.
[HD2 General] waiting2lose:
lock screen or maybe not??

i have a problem since upgrading to ROM 1.48.

everytime i hit the lock/power button the screen goes black but it doesn't lock??

anybody else?
[HD2 General] chimpsinties:
You need to to press Start then in the bottom left there will be 'Lock'. Click that and the screen will lock. Next time you press the power button to turn the screen off it will be locked as normal when you turn it back ok.

Hope this helps. I think it must be a little bug with the 1.48 ROM
[HD2 General] waiting2lose:
works!! thanks pal
[HD2 General] edved:
I too am experiencing this f***ing bug! Numerous times! This morning it happned again. I waited and waited, tried plugging it to the power source and the "orange" power light on the unit wouldn't even acknowledge the fact. Obviously the system crashed. Had to remove the cover, then the battery and finally it rebooted!

I've had this phone for approx. 6 weeks and as I stated earlier, this event has happened a number of times. I've got the latest updates, including ROM, minimal software installed.

For the most part, aside from the sms issue, I'm happy with the unit. I've been using WMobile for 9+years, but seeing my buddies running the iPhone mostly error free with all those apps available is making me contemplate jumping ship!

Come on HTC! Help me keep the faith! Post a fix...
[HD2 General] Beards:
There's quite a few possibilities there dmkpoznan.

I'm still sticking to this being a Notification error of some sort.

This was the case with mine and since installing MemMaid and having it do Daily checks (mine are carried out 12:00PM every day) I no longer have the problem.

Ironic really as it was I who first reported the problem and thus created this topic.
[HD2 General] zhix:
i had the exact same experience .. I get the problem where the screen will not turn on. Pressing the buttons at the bottom will light them up. After pulling the battery out though it has been running fine again. Also if you leave the phone a long enough time and come back to it, it may start working by itself.

i THINK it's due to a lag in twitter auto update .. i have disable the twitter update automation and now trying to moniter.
[HD2 General] Beards:
I've never used Twitter so it wasn't the use of the program that caused my problems ...but it could be a program that is updating itself (although which one, remains a mystery).

As mentioned previously, my problems with the Phone dying have now disappeared I'm still plagued by the Keyboard occasionally refusing to work, which in turn requires a reset.

... but that would be a different problem. :)
[HD2 General] zhix:
i read somewhere that activating the Internet Time Sync will cause this problem as well. Have DEactivate the Internet Time Sync and now monitering.
[HD2 General] chimpsinties:
I get terrible freezes when trying to connect via a cable to my work PC which is 32bit Vista Business.

I'm lucky if I get chance to copy the files I need across to the device before it locks up and requires a battery removal. This is using either Active Sync or Disk Drive option. :(
[HD2 General] Beards:
Remind me again... Just where is that setting please. :)
[HD2 General] waiting2lose:
start---settings-----internet time settings
[HD2 General] Beards:
No, sorry... that didn't quite work.

Eventually found it under:-

Start/Settings/Data Services - Then look down the list til you find 'Internet Time Sync' and click on it.

Next untick 'Get time from the internet' and untick.

Finally, click done...... Phew.:)

BTW... Has it done anything since you unticked the service?
[HD2 General] zhix:
still too early to say .. have unticked it so far , running fine for 24 hours, will keep on monitering and crossing my fingers.
[HD2 General] zhix:
Okay, i just got hit again. Display refused to switch on, keypad is lighted when i touch it.

this is crazy ..

i'm going to leave it alone and see what happens.
[HD2 General] zhix:
Apparently HTC SEA support is unaware of this issue, i urge everyone to lock a call to HTC whereever you are to get their attention. HTC SEA support also claims to be working on a new ROM for the SMS issue.
[HD2 General] zhix:
Just read up the thread again and going to try and clear the notification using POcket Machanic . will update again.
[HD2 General] Beards:
Just like the time we had the camera problem and HTC Support refused to know anything about it despite many callers reporting the same issue, here again we have the same situation.

zhix ~ don't always believe everything they say as accurate or true, they know full well about this problem. :)

The other item you mention got more of my attention.

HTC released an SMS function update back in Dec 2009.

I just went back to their web site and now can't find it on the European Support site.
[HD2 General] zhix:
For your reference,

Quote from HTC SEA support,

With regards of your query, we are very sorry for the inconvenience and understanding the frustration that you bought thousand dollars phone and the basic function of the phone is not working, our engineer team has acknowledged this issue and they are planning to build a new ROM Upgrade or Update to resolve the SMS issues thoroughly.

We are doing everything in our power to resolve your issue, and aim to have an update for your phone by the end of January 2010.
[HD2 General] Beards:
Standard reply.... I received one very similar. :)
[HD2 General] pgamble:
Hi guys

I'm using scheduled SKtools to clear queues etc.

Things were fine for a week ... and then over 24 hours I had 2 hangs again.

Following that ... it's been a few days and everything ok.

This isn't as simple as notification queues. I suspect it's a combination of things (stuff installed, stuff you run together, possibly something like BT or WiFi being on when phone goes into standby with a combination of other things happening at the same time) that causes this issue.

It's very frustrating ... and for me is the only issue I have with the device.

Paul.