[Touch Pro2, Tilt 2 Windows Mobile General] mathrania:
Hi,

I have HTC TP2.WinMo 6.1

I am a user of PUSHMAIL from Etisalat(U.A.E). The service provider provides pushmail software for using pushmail. the software uses the seperate access point i.e. pushmail and for using internet, the accesspoint is different.

I want to use internet and wants Pushmail to be always connected simultaneously, i.e. internet and pushmail should work together.

here is the help and explanation from HTC Customer care:

Settings of the Direct Push Mail for Etisalat: Kindly note that there's a small problem in the software that Etisalat has released, and this problem is that you can't choose the default modem or network that you are connected to, thus you have to make the modem of the Push mail the default modem of all programs on the device. And as long as you can't connect to two modems at the same time, you won't be able to use the GPRS (internet) at the same time with the Direct Push Mail. The solution for this problem is to manually switch between the Direct Push Mail modem (GPRS.ae) and the GPRS modem (Etisalat.ae), (or incase of smart phones, switch between the Direct Push Mail Network(Etisalat Push Mail) and the GPRS Network) and this might be acceptable because you have to be connected to the Push Mail 24/7 while you only use GPRS and internet browsing for a couple of hours.

• Go to http://www.etisalat.ae/pushmail and click on the "Download Client/Software" icon OR Directly go to http://personal.pushmail.ae/download

• Choose the model of HTC Mobile, or even the closest one (All PDA's have the same software) • Download the software (a Zipped file almost 2.5 MB) and install it on your device using the Activesync.

• To install the software on the device, go to start ProgramsFile explorer, and search there for the file that you have just installed (You'll find it in the same place that you copied the file to from the PC)

• Tap on the Zipped file, and it will automatically start installing (Choose Memory card if available as a location for installing it)

• After installing with the required language, the phone should be restarted.

• After Restarting the phone, go to start Programs Etisalat Push Mail (The green icon of Etisalat)

• If you are asked for an "Access Point Name", Choose "Push mail" from the list you have.

• If you didn't find "Push Mail" in the list, or if you are not asked for an access point please do the following:

• Tap Start Settings Connections Tab Connections.

• You'll find 2 tabs; tasks and Advanced, tap the Advanced Tab.

• Tap "Select Networks".

• Under "Programs that automatically connect to the internet should connect using", Select the default network that you use for the GPRS Service, and tap Edit.

In the Modems Tab, tap New.

• Enter any name for this connection (for example: Etisalat PushMail)

• Under "Select a modem", select "Cellular line (GPRS)", and tap Next.

• Under the "Access Point Name", write GPRS.ae, and tap Next.

• Leave the Username, Password, and Domain blank, and tap Finish.

• You'll return back to the modems tab where you have a table of "Name / Number", long press the modem you've entered till a drop down menu appears "Delete / connect", and choose connect.

• After connecting to the correct modem, choose whether you want to set up a personal Email or a corporate email, and enter all required fields for your mail.

Someone please help me to make both internet and pushmail work at the same time on my htc tp 2.