yashsingh1/xdaforums huggingface dataset:
[HD2 General] sunking101:
I have emailed HTC support on three occasions regarding the loud volume levels and this is their latest reply :rolleyes: :

Dear valued HTC customer,

Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.

HTC release a rom update to this device but this is only for htc brended not for the network devices and you will need to wait for O2 release there version to install in your hd2. HTC web site offer the hotfix for sms and picture issue and you can download in your device.

If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.

Best regards,

HTC customer support team

HTC Corp. Global Service Division

http://www.htc.com/europe/CA_Hotline.aspx

Call Center at: 44-120-271-4530 if you have further questions
[HD2 General] ludovic.audoin:
I have cracking even if I call or receive a call. I'm going to ask to change the phone in order to see if it comes from the phone itself. It's amazing to have this kind of issue !!!!
[HD2 General] Bouloama:
I had 3 different devices.. all of them had this cracked/popped sound. Report it to HTC so they have a lot of tickets for this issue. Hopefully they will fix it!
[HD2 General] thetechnogeek:
Caller volume is fixed in 1.61. Unfortunately HTC have gone too far the other way, and it's now too quiet
[HD2 General] mightymn:
sorry for your (and everyone's) problem... but I could only LOL at that :D

they made it too quiet? HTC is weird
[HD2 General] Bouloama:
quiet briliant .. that was the slogan though :D

If that stops the cracking/popping sound.. i'm happy. At the moment i'm without HD2.. so i'm not possible to test this... could someone test this?
[HD2 General] Xeon:
Now that's not good. My 2nd HD2 is on the way and I am expecting to get rid of that problem. If that is gonna happen again, I am not using the device unless a hotfix is released. I seriously get headaches from all the crackling noise !! My HD is still loyal, and I don't mind using it...
[HD2 General] sunking101:
This isn't a problem that HTC know about apparently! :rolleyes:

Dear valued HTC customer,

Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.

You recently wrote us about an issue that you have encountered with your device

To clarify your issue, you stated that: “Hello, can you please confirm that the loud call volume is a recognised fault and that HTC are preparing a hotfix? Even on the lowest volume setting the speakerphone and earpiece volumes are deafening. Also there is distortion in the speakers, crackles and pops. Many other people report the same problem here: http://xdaforums.com/showthread.php?t=588925

We are very sorry to hear that you are having issues with your device. You can perform a hard reset:

1. Soft Method:

On the home screen slide to the settings tab and then tab security>factory reset. Enter 1234 and then tap yes

To save the info you have stored in your device, I recommend you to make a backup using Activesync option.

And it is not a common recognized issue by HTC.

If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx

Or you can go to: http://www.htc.com/select_country.htm, select your country and then click on the Support tab.

You can also call our Call Center, you can find your local number at: http://www.htc.com/europe/CA_Hotline.aspx If you have further questions.

Thank you once again for your continued patronage.

Best regards,

Europe customer support team

HTC Corp. Global Service Division

Customer Information

Name ********

Telephone ******

Email Address *****

Country United Kingdom
[HD2 General] Xeon:
They advised you to hard reset... Obviously they did not bother reading the thread...

I sometimes think that HTC guys do not really care about customer satisfaction; they have like random quotes they use to reply to us when we need help.

Thank god we have this forum.
[HD2 General] ediwitch:
too low sound

i have too low sound on everywhere - radio, player, when in call, even maximum is too low... ringing is too low..:( how can i sort it out??
[HD2 General] sunking101:
You can't. Blimey though, too low??? What ROM are you one? Which network? Which country? I have reported the fault (with too high volume) 3 or 4 times now and each time they say that they're not aware of the problem. :mad:
[HD2 General] Xeon:
I think that the problem is not with the too high volume. You can lower the volume if that bothers you.. The problem is with the noise and crackle and distortion...
[HD2 General] sunking101:
How can I lower the volume lower than it will already go?? My handset is deafening, even on the lowest volume setting! My earpiece is like a speakerphone on full-blast! :(
[HD2 General] ediwitch:
ROM 1.48, Bulgaria, Mtel .... so low volume.. i hardly hear anything.. even on max...so.. i cant do anything about it :(( how frustrating...:(
[HD2 General] sunking101:
It seems that I have the exact-opposite problem to you. The volume on mine is deafening, so loud. I cannot turn it down any lower. :confused:
[HD2 General] Dr.Sid:
There is trick to lowering volume .. wait until ringing or call starts (ie wait for the moment when 'incall valume' kicks in) .. then move the volume all way up and then all way down. It work the other way too.

At the beginning the volume slider simply does not reflect actual volume and that is the problem.
[HD2 General] sunking101:
Yeah, I use this trick....however we shouldn't have to do and it still doesn't address the loud speakerphone (the trick doesn't work with this) or the loud You Tube app etc. The phone is just too loud! I can't use it in a quiet environment.
[HD2 General] omneity:
1.61 ROM fixes this issue some even say it's now too quiet. :rolleyes: It probably won't be long before there's an official release of an updated ROM now xda-developers have beta tested it for HTC. :D
[HD2 General] erosennin:
Lol its funny though, when I had my SEX1, people used to grumble that the sound was too low, and it was. Now I have an HD2, the best phone I ever owned, and now I see people grumbling that the phone is too loud :D

I guess we are humans, and I think HTC catered for the young, the grown-ups, and for the elderly. Not everyone's hearing is the same. Too loud? You've got a function to reduce the sound level. Too low?..............
[HD2 General] sunking101:
Oh FFS, my volume is DEAFENING on the LOWEST setting. I don't mean just a little too loud, I mean absolutely DEAFENING. It is a massive problem.
[HD2 General] wacky.banana:
You updated your rom yet?

WB
[HD2 General] sunking101:
No, I'm still on 1.43. I've not seen conclusive evidence that a ROM change will fix it but to be honest I'm chomping at the bit to give it a go....was just hoping to do it once and once only, when the definitive ROM is released.
[HD2 General] infer:
Still crackling

Mine came with 1.43. Loud crackling, had to lower the volume all the way down and then up to get some volume decrease.

Updated to 1.48, volume 15% lower but crackling and volume inconsistencies still there. Returned device. Awaiting a new one.:confused:

simply crackling
[HD2 General] Xeon:
People have reported the sample problem after ordering a new other device. So I doubt it's gonna change anything :(
[HD2 General] ediwitch:
when i do this, the ringing stops:(.. this rejects the call... wherever i move the volume, up or down:mad:
[HD2 General] danusko:
my rom 1.48

sound also pop, crack.

Tweak with registry doesnt works. :(

Slovakia.
[HD2 General] p13tr0:
I just spent about an hour or so using my HD2 with the headset in (ROM - 1.43.7). I can confirm tha the crackling is present through the headphones and the inconsistent volume is also a problem.

This proves that the crackling is not a speaker issue. It is impossible to say whether this is a hardware or firmware issue.

The volume problem must be relatively straight forward to fix, so I hope HTC are already working on a patch.. anyone in contact with HTC?
[HD2 General] Xeon:
I think everyone is complaining but there not not much enough people in contact with HTC, can we move start flooding HTC with complaints ? I already did and I think they put me on their ignore list...
[HD2 General] infer:
On my second device with the the same crackling noise. Screen problems also present. HTC says will look into it. But without many posts about this problem I doubt we will see a hotfix. The N900 seems better day by day. :rolleyes:
[HD2 General] sunking101:
Indeed, I am stuck with my HD2 but had I known then what I do now I would definitely have gone for a different handset. This phone is littered with serious flaws. I love some aspects of it, don't get me wrong, and that's why my device hasn't been sold on Ebay yet. I am hoping that a new ROM or some hotfixes will sort the issues I have with it. Build quality isn't perfect (screen doesn't meet the edges and the buttons are horrible) but show me a phone which doesn't have build quality issues....
[HD2 General] le_paulo:
We thank Sunking for his valuable and helpful input yet again...
[HD2 General] Archer:
lol

You brought up ebay yourself. You could get a tidy sum and buy a sim-free phone of most other

make

/models. If you're that unhappy with it, you should really look into it. See what you could get on ebay.
[HD2 General] kuzibri:
For God's sake, do us all a big favour and stop moaning and groaning. Either accept the flaws of the device (and try do do something about it with the help of the XDA members) or just get another device.
[HD2 General] sunking101:
Um, that's basically what I said in my post. Stop beating-down on folks who have issues with their HD2s will ya? :rolleyes:
[HD2 General] Archer:
I'm sure he didn't mean to sound dismissive, since he's been constructive and helpful in many threads - it's real advice. Just might not be what you want to hear.
[HD2 General] kuzibri:
thanks John for the support. He does not want/seems not to be able to understand what we are meaning and saying/writing to him.
[HD2 General] Xeon:
the noise and distortion during the call with all the crackles is a fatal flaw in my opinion.
[HD2 General] roland_37:
Hi,

I have the same problem. Call volume is very loud, even if I set it up to the minimum.

ROM: 1.44 (France SFR)

Does the 1.61 ROM fix it? (Some posts say yes others no, will it at least be quieter?)
[HD2 General] wmfreak:
It does reducer the volume somewhat but it doesn't fix the crackling! G:mad:
[HD2 General] mika34:
I've cracking sound too.

This is my second HD2, and i did`t notice that on the first one. Maybe because i had it only for few days. I sent back to get replaced because the camera and hardware buttons (end/power).

Got new one, buttons are great now but few days a go noticed cracking sound when talking with my wife. And even made test with her and always when she said little bit louder word "no" which in polish mind "yes" the crack sound always appeared.

From the beginning i just thought it is a bad reception or something, but i checked several different mobiles which all had worst signal they did`t have cracking sound so i`ve got really upset and I thought i have to send my HD2 again to replace.

Today I noticed I'm not alone when iI spot this thread on XDA.

I really avoid now to make phone calls. IT IS REALLY PATHETIC.

I tried 1.43 1.48 and 1.61. No different. :(
[HD2 General] Xeon:
Did anybody got rid of the problem by flashing a cooked ROM using SSPL ?:confused::confused:
[HD2 General] Primozek:
Crackling sound on mine to.
[HD2 General] htc12345:
seems Leo does everything right, except telephone calls :D
[HD2 General] Sander:
Bad sound here too... I thought they finally learned when I got the Touch Pro, but now it's as bad as with the magician :( I'm pretty bummed now, it's a phone for gods sake and it costs $700. Come on HTC, do better. I'll have to wait 2 years for it though.

edit: I realize I'm not really contributing with this post... Just to say something on topic, When you tap a tab the phone vibrates, my HD2 makes a noise as well, and it really sounds like something is loose. It's a little like the noise during phone calls. Does everyones HD2 make this noise?
[HD2 General] Xeon:
Oh thanks for reassuring me that I am not crazy, mine does that too :confused: I thought I was going nuts !! Pathetic :mad:
[HD2 General] htc12345:
Yes mine too, a small sound when it vibrates. I disabled the vibrating feedback in the phone settings because of this..
[HD2 General] Xeon:
And I've disabled the keypad tones because of the very loud volume. What else ???? grahhhh
[HD2 General] sunking101:
...and SMS :eek:
[HD2 General] wmfreak:
I flashed custom ROM and the problem remains

Bad news! Even after flashing cooked ROM the crackling is still there!
[HD2 General] Xeon:
Ok now how are you going to convince me that it's not a hardware problem ?? I flashed the same ROM my friend is using, he has a clear noiseless voice calls but I don't...
[HD2 General] sparks2005:
On my second HD2 in 2weeks and the call volume problems are just the same, What would you guys recommend I do, keep the phone and wait for a hotfix or get my money back?
[HD2 General] m8mbl:
ok guys,

I have been following this thread for a while as I have had the same problem with the volume being very high but only when I make an out going call (no issue with sound quality, just very loud).

The only fix I could find with my standard UK 02 ROM (Attached is my current software version.) was to press the volume up button (when volume is not set to highest piror to placing the call, ie. able to adjust volume up) and then it would adjust it self correctly to the right volume level set in the volume control program, enabling you to adjust the volume. (to me this is a software issue not hardware! for all people who are very vague with there replies, as incoming calls was always recieved at the correct volume level set and obviously being able to adjust the volume after the steps above).

Anyways back to fix, I have tried disabling the HTC volume control, using standard windows and carrying out all registry edits listed in this post. Nothing worked. So I tired a new ROM Rom 1.61 HTC Stock TUR-WWE - New radio, and OS;

On testing today it seems to have fixed the volume issue, but it does seem like it doesnt include some software settings O2 has as standard!! as I didnt benchmark all software and setting piror to flash I cant tell you want exactly is different.

Link below to thread with ROM, you will also need to get a goldcard! (search, as I dont have it open right now)

http://xdaforums.com/showthread.php?t=598935

PS. My phone was running perfect apart from the high volume during out going calls before this flash.

PPS. Happy new year all
[HD2 General] SOLRAC13:
Htc Hd2 sound is craked & voice Echo

:mad: Same shoes here too, I am also avoiding making phone calls :mad:

I have the saund craking issue and another one no one seems to have here, wish is lisening my own voice on Echo whyle in a call :mad:

I have updted my rom 148 no changes wht so ever !

The only solution i faund is going to seting and input Ring saund to minimum, then if i call is more less fine at list no Echo any more.

But of course if some one calls me I canot hear the Ring :eek:

This is my first windows mobile and my first HTC, I am starting to come to the point of saying WM & HTC such bad experience Never Again :mad:
[HD2 General] neilldunfee:
works to lower out going ring volume as well

Dudes, awesome!

Thank you for showing me the way to fix a most annoying problem.

Wait a minute. Please ignore this post as the problem is back after the regedit, and I misunderstood the rest of the posts.

Sorry.
[HD2 General] altec1000:
Anyone tried this hotfix from HTC?

At the middle of the page. There is an email from HTC with a possible hotfix for the loud volume.

http://translate.google.com/transla...rem-laut-beim-telefonieren-5.html&sl=de&tl=en
[HD2 General] htc12345:
I have it here but cannot install the hotfix. "Incompatible with your device", it says.
[HD2 General] btyeh:
Does anyone want to switch devices? I have the opposite problem, mine isn't loud enough :)
[HD2 General] htc12345:
well :rolleyes:

would you mind to share radio and rom version of your hd2? :)
[HD2 General] altec1000:
Yes, it is not compatible with unbranded phones.

I emailed it back to HTC. In the forum they say it works. The next hotfix

on the HTC site will be the volume hotfix ;)
[HD2 General] htc12345:
Can't wait!
[HD2 General] wmfreak:
Please attach the hotfix!

Please attach the hotfix maybe we're luckier and might be able to install it.

regards,

G
[HD2 General] taiseer999:
Its certainly not my stuff (using IGO8 and Garmin) forced me to find a way to get rid of it and increase the Storage memory, browsed to

Programs/Copilot and erased the whole folder gaining 13mb added to the low supplied Storage of this giant. :mad:
[HD2 General] peter7:
So do I understand you right you wanted to tell us that you erased copilot ?
[HD2 General] taiseer999:
Yeh I guess I managed to deliver the massage :)
[General Questions and Answers] ayatoo:
Hello everyone =)

First im really sorry if this question was already asked, but i read the wiki and i cannot find an answer :/

It is possible to upgrade my dopod from wm 6.1 to 6.5? and if its possible where i can find it? i lost many hours to find, but nothing.

And my last question, do you all know which prog i can use to convert my video to my dopod?

thank you for everyone who can help me :)
[General Questions and Answers] orb3000:
Welcome aboard,

Have a deep read here to learn how to flash:

http://wiki.xda-developers.com/index.php?pagename=Uni_ROM_Upgrade

Then enter to Universal mobile 6 section and select your 6.5 ROM

Good luck,

p.s: You have one of the best HTC devices ever!:cool:
[General Questions and Answers] sheennick123456:
well you dont have to be sorry at all

look at the post above for the 1st Q

for videos you can use TCPMP it plays all the common formats

so you dont have to convert

http://www.freewarepocketpc.net/ppc-download-tcpmp-v0-72rc1.html

good luck
[General Questions and Answers] ayatoo:
Thank you so much mr sheennick and mr orb3000 =) i will check right now, have a good night ^____________^
[HD2 General] giz2003:
I called last week thursday and they said they will have them on Friday but no luck yet.

Does anyone know when T-Mobil will be getting more of these in stock.
[HD2 General] giz2003:
T-mobil n ow have them back instock for upgrades or new contracts if anyone is looking
[HD2 General] the_ape:
So have MobilPhonesDirect, mine's shipping for delivery Friday :)
[HD2 General] terrytpot:
bump...anyone know what the situation is now with t-mob?
[HD2 General] giz2003:
I just called them and they had a delivery today of 30 and have sold out. But some T-mobil stores are getting stock in later today as well.

ITs funy when I first rag them today and went through to direct sales they had them in stock for new connections but when I told them I wanted to upgrade they said we have none in stock for upgrades.

What a joke,
[HD2 General] terrytpot:
I suspect that's what all the main providers are doing..trying to rope in new punters and stuff the one's they've already got...a bird in the hand etc...if you've got the cash to splash all the sim free outlets seem to have stock at the moment which if you're prepared to get a new number may be the way to go;)
[HD2 General] fards:
or if you're due for an upgrade then harrass t-mobile into giving you their super discounted sim-only deal.

You can if you're really persistent get them down to under £9 month including web&walk for a basic pkg.

Obviously that does mean you have to have teh cash to buy a sim free HD2 though.. but over two years it may work out cheaper!

I'm seriously tempted to forget about a contract and go to payg when my contract ends. £10 per month and you get free data.
[HD2 General] giz2003:
I think I might have to do that and get a sim only phone and get them to put me on a super low mothly tariff.

I have just checked some stores today via phone and they say that they are getting some stock in today sometime this afternoon.

If I have no luck this afternoon then I will go the Sim free option.

Lets see what happens!

If anyone does find stock in their local T-mobil store in the London Region then please let me know.

Thanks
[HD2 General] dick turpin:
tmobile do have new stock i ordered online about 7 days ago got an email yesterday saying it was on its way should be with me within 2 days, and its just turned up today.:D
[HD2 General] columns:
mine turned up today after 7 days from ordering online (new customer)
[Touch Diamond, MDA Compact IV General] jsmith_00:
Help

At 16.45 every day my phone wakes up and the wait icon spins round for about 1min then goes off how can ifind out what is running????
[Touch Diamond, MDA Compact IV General] grahamkdt:
Mmmm...

Try this Task Manager. It's quite old, but it should work fine on your Diamond. Have a look at the processes tab. This will show you everything that's running in the background. That's assuming whatever your device is doing, it's doing it in the background? :confused:
[Hero, G2 Touch Accessories] destroyer223:
Hi @ all,

since a few days i am a proudly HTC Hero owner. Its quite an amazing phone with many features and a steady growing Market.

At the weekend i tried to couple my Hero with my bluetooth handsfree set installed in my car. But what i recognized wasn't so much pleasing: The Hero didn't display the handsfree set in the list of available bluetooth devices. :(

Before i got the Hero i had a HTC TyTN II aka Kaiser and it worked well with the handsfree set.

Perhaps anybody else have some similar trouble or experience with this and maybe a solution, fortunately. It would be great to keep usage of my handsfree set furthermore.

Thank you and best regards
[Hero, G2 Touch Accessories] omokas:
On handsfree there are some buttons right ? You need to press them in a combination so the handsfree can be detected by your Hero. Just search on the handsfree guide or internet. I cannot help you because I don't have it and don't know the button combination. When you find it go to settings and turn on Bluetooth on your phone. Just search it and connect to it :)
[Hero, G2 Touch Accessories] destroyer223:
Hi omokas,

yes, you are right.. but i've done this.

The users guide says you have to press the main button for 1 second. After that you will get a feedback sound and the led gets flashing... so far so good.. everything is fine but the Hero doesn't recognize.

Hopefully there are no different bluetooth protocols or whatever the devices can't communicate.
[Hero, G2 Touch Accessories] omokas:
Have you tried an application from Market ? It may to the job :)

But if not then your handsfree must be an older version that your Hero can't recognise. Before buying a new one make sure your phone works with other handsfrees.
[Hero, G2 Touch Accessories] destroyer223:
No, i haven't tried yet. Can you recommend one?

At the moment i'm not able to try an other handsfree. But i've just seen the handsfree is able to store seven pairings... maybe there is the problem.

So i'm going to delete all pairings and give a next try.

Thanks
[Hero, G2 Touch Accessories] omokas:
Yes try that. You could try the application "Bluetooth+Headphones".

Sorry if I am not able to help further but I don't use handsfree because I am 13 and I don't know how to drive.
[Hero, G2 Touch Accessories] destroyer223:
No Problem... I am appreciate for any Help!
[Hero, G2 Touch Accessories] RaptorRVL:
Did you get any results yet? E.g. did the removal of the other pairings work? Or the app from the market?

I'm quite interested in this since I'm still looking into getting the CK-100 build in my car :D

I am planning on getting that carkit wired up outside of the car, so I can at least give it a try and see if it wants to work. But don't have that much time to give it a try yet, end of next week perhaps...