yashsingh1/xdaforums huggingface dataset:
[HD2 General] Xeon:
For me the crackling is always there despite the different ROMS ( 1.43, 1.61, 1.68 ) and Radios. I usually call the operator (111 in my country ) and then try to see if the speech still has crackling garbage or not... It's usually spelling some letters like S,K,F I hear like kraak kghrakkk... pain in the ass.. with HD i get a crystal clear sound but not with that piece of crap... I am totally pissed off... I swear I am not using the phone to make calls as it's really irritating.
[HD2 General] deyanp:
I used the AudioRouter (http://www.freewarepocketpc.net/ppc-download-audioroute.html) to redirect the sound to the earpiece and tested the built-in music pieces - quality of the sound from the earpiece is not that good, but there is absolutely no crackling/popping. How come during a telephone call there is such I have no idea - obviously the earspeaker is not the problem, but something else ...

With all these tests of phone call quality I am running out of my free minutes now :(
[HD2 General] dotexe:
Did you tried this fix ?

http://contactus.europe.htc.com/Dow...yID=1&FileName=LEO_volume_hotfix_20091215.zip
[HD2 General] ludovic.audoin:
Hello, can you tell us more on this fix ?

BR
[HD2 General] deyanp:
Does not work on ROM 1.48, I think it was issued before that ...
[HD2 General] dotexe:
It`s working with 1.61 coocked rom.
[HD2 General] romac:
Just to be clear, does this fix solve the distortion at high frequencies that some have experienced which occur during some calls?
[HD2 General] danusko:
I tried it with Miris new rom 1.5 - is based on ROM 2.02 and with Radio 2.07.51 it doesnt works.
[HD2 General] dotexe:
Not 100% but is better
[HD2 General] fuorionda:
same result with miri's rom 2.4... :)
[HD2 General] romac:
Thanks, will try
[HD2 General] dotexe:
Did u wrote about these issues to htc ?

http://www.htc.com/europe/CS_Mail.aspx

They have to know in order to solve this...

I already wrote them.

They gave me a "debug tool" I`ll come back later with more news.
[HD2 General] romac:
I have written to them and they said to update the ROM, well 2 ROM updates and the problem still persists for me and from comments on the forum others too. Still waiting for a solution from them.
[HD2 General] SOLRAC13:
:( I guess no body cares, never htc confirm this bug :(
[HD2 General] dotexe:
well , the last option is device replacement if you have warranty
[HD2 General] wmfreak:
debug tool

I've been given the debug tool before Christmas, sent the log right away and they still haven't come to a conclusion. As a matter of fact last week they asked for another log saying that the last one was too long and it would take forever to check.

I kindda lost hope. Returning the device won't help. I know people that have done it four times with the same result. It's definitely a firmware issue not hardware. They or we just have to figure out the solution. Is there anybody who could create a cab to lower the incall volume?

I've tried all the stock and a most of the custom ones including all the different radios with hardly any improvement.

G
[HD2 General] p13tr0:
I have tried the hotfix on a O2 1.43 ROM and it made no difference.

Browsing around the registry I noticed that the following reg keys control the in-call volume:

[HKEY_CURRENT_USER\ControlPanel\PhoneVolume]

"DownlinkPhoneVolume"=dword:0

"MappedDownVolume"=dowrd:0

When set to 0, this is the minimum volume setting. The problem is that even if you set this to 0, when you make a call, the volume gets over ridden and set higher again and you have to resort to raising and lowering the in-call volume using the side rocker buttons. Strangely, the volume indicator shows the volume as set to minimum even though it is much louder.

I am guessing that there is some screw up with the way the HTC dialer is referencing the registry keys above.

Can anyone confirm whether the 1.66 ROM fixes the in-call volume such that when you set it to minimum, it remembers this setting and does not increase.

P.S. the other in-call registry tweak has nothing to do with in-call voice volume, it is to do with the volume of in-call notifications.
[HD2 General] p13tr0:
further to everything above, I just noticed that if I make a call and lower the volume to minimum and check the two reg entrys in my last post, they are set to 0.

If I then turn the phone on and off again, then go straight into the reg without doing anything else, the two entrys are set to 102 and 100 respectively.

Something is defaulting the reg keys to this value. I now need someone smarter than me to work out what is doing this and how to fix it. Any takers?

Cheers
[HD2 General] Halle:
I also have the problem with earspeaker crackling, to loud volume and also a crackling handsfree. I have ROM 1.48... This is very annoying.

But as someone mentioned before, it doesn't really sound like "crackling", but more like a distortion of the sound at high levels.
[HD2 General] SOLRAC13:
Any of you can hear your own voice on echo ????:confused::confused:
[HD2 General] maninatrix:
Nothing like that @SOLRAC13

For me it is a distortion of the sound at high frequencies ;) , the problem only occurs when having a call with a female.
[HD2 General] SOLRAC13:
Well for me is with every body male or female, but i must admit that the craking and distortion sound don't occurred all the time.

But the Echo of my ow voice does, and that really bugs me!

Today i had a new bug, i try to call someone who did not answer but i was hearing all kind of high distortions frequency really very hard.

So i did soft reset and try again and the problem was gone......!

I really start to think that some since not all complain, have a hard ware defect from the beginning............ I encounter so many bugs on my devise is really not admitible.

The pink spot

the craking sound

The echo sound

The telephone don't wake up on hibernate

And to conclude the red label that voids the warranty fall dawn by it self.

For the time been i will keep it until i found a new devise that can atract me.

may be xperia x10
[HD2 General] romac:
I have this problem, however mainly females as they have higher voices
[HD2 General] brianwilkie76:
From reading this thread, it sounds like this problem is just not going away. I have replaced my phone 3 times with TMobile UK and I still get this scratchy distorting speaker whicj is very loud. I think the only way around this is to try and find a cooked ROM that sorts the issue out, does anybody here know of one??

Thanks
[HD2 General] jamesliang200x:
It's very useful. Thank you. The sound is much better now.
[HD2 General] Henry_Lee:
I tried to edit registry, I tried to use some another methods. but nothing helped get nprmal sound.

Once what me help is Miri's ROM v.2.2. Only v.2.2. When I flashed v.2.3 and above I got sound HUGE. :( It can be fixed if press VolUp and then VolDown, but it needed to doing EVERY call.... Terrable. :mad:
[HD2 General] ludovic.audoin:
So no improvement ? No informations from HTC ?
[HD2 General] SOLRAC13:
Same thing here have to put up and dawn the volume, on each call, is very annoying :mad:

Try the registry trick above mentioned , but does nothing to my devise
[HD2 General] omidnoei:
I checked many official and cooked roms,and many registry tricks but It doesn't solve yet:(
[HD2 General] StanleyTweedle:
Tis a strange thing.

When the phone was new, opening the "Alernatives" when making a call and turning the speaker-phone on and then off worked to adjust the volume but after I tried the registry hack, that trick stopped working. I reset the registry and it continued not to work at all.

The volume up and then down thingy does work sometimes but what I did notice is that the phone lags after I have done this and it is sometimes hard to disconnect a call. (The screen freezes).
[HD2 General] ali1984:
I am very disappointed by the quality, the HD1 model was not so, I regret to have sold. : (My HD2 is the 2 times during the repair, I have tried everything and there was no solution ... so I would no longer have
[HD2 General] MoHed:
What I did to surmount this problem

I had a VERY loud volume on my HD2. When I answered in a room the other person's voice was so loud that everybody looked at me. Once somebody asked "why do you always answer your phone on the speaker?" problem was the sound was NOT on the speaker!!

This is my roundabout:

1- Edit the registry . But the incall and incall2 Initvol should go to 1 (not 2).

2- Buy the volumex program (~6$ from volumex.jdbp.mobi/download.htm). What it does is check your volume every 5 min and re-adjust it to your preset default. This is needed as I think the HD2 has a bug resetting the sound after any phone call.

3- When making your

first call after a reset

you should lower the volume to min DURING the call. This stays so till the next reset.

Now the problem is manageable although I find it irritating that HTC does not care to release a hotfix for what is clearly is their problem in a 700$ top of the line phone.

Edit:

Volumex is now v2 it is much more buggy and works erratically sometimes not working at all for no reason!!
[HD2 General] globalgpj:
My problem is that after I install SPB 3.5.3 and make any adjustments with the phone ring vol, it then effects all settings with the sys ring vol and no amount of tweaking will change that. The sound is very loud. No problems with adjusting the quality of sound levels once in a call and no scratchy sounds either.

Will this software correct that ?

Also, if checking every five minutes, will this drain the battery...can you customise to check every hour ?

EDIT: very buggy install on hd2, no graphic setting displayed as shown on website. I also get an error message when trying to change settings..and I am back in a loop of unresolved setting changed.......i uninstalled this program and will look for a different solutions.

See volumex forum: http://forums.jdbp.mobi/phorum/read.php?12,6759
[HD2 General] dotexe:
I`m using this ROM and no sign of cracking sounds till now.
[HD2 General] MoHed:
My experience is totally different. I have been running Volumex without problems on my HD2 for 2 months now. No noticeable battery drain, no instability, settings and graphics accessible w/o problems.
[HD2 General] ludovic.audoin:
Hello and thanks for your feedback. Did you use to have cracking and popping before this ROM ?

Best regards
[HD2 General] ludovic.audoin:
Hello, any updates concerning these issues ?

BR
[HD2 General] dotexe:
yes, i had a lot of these unwanted cracking and popping sounds. Now i`m very happy with this rom . Dutty Leo HG V0.9 WWE with 2.07.50.27_2 RADIO.
[HD2 General] danusko:
i am affraid that is here not any real solution for this now

i tried ROM, miris, artemis, xany, with many radios but nothings 100% helps.

Now i have Artemis 4.5 with radio 2.08.05 and its not good :(

it is wors as with radion 2.07
[HD2 General] maninatrix:
Just to report back: I have always been havin issues with cracking sound when having a call with women (high freqnency ;) ) since I bought my HD2. No ROM, no radio ROM, no fix, no tweak ... noting helped up to now.

Yesterday I flashed RTT Shock Star R9[XDA_UC][Base: 2.10][576MB/23544] and also the radio ROM 2.08.50.08_2 suggested there.

The result: absolutely perfect incall sound, NO cracking, no popping, NO disortion :)

My problem has gone - yay!!!
[HD2 General] danusko:
are you sure that problem was solved?

because in past i also toughts, that some tweak solved this problem, but after another few calls it return back :(

and this

RTT Shock Star R9is cooked rom ?
[HD2 General] danusko:
and one more comments...

maybe solve your problem with cracking/poping the new radio

ROM 2.08.50.08_2

i will try in the evening
[HD2 General] ludovic.audoin:
Hello, where can we find the 2.08.50.08_2 radio rom ? I'm not able to find a link.

BR
[HD2 General] danusko:
here:

http://www.4shared.com/file/221790932/c4a6dff6/RUU_Leo_Radio_15345007U_208500.html
[HD2 General] ludovic.audoin:
Should i need Hard SPL ?
[HD2 General] danusko:
i think yes, you need it
[HD2 General] Ariebombarie:
Same here,

Made a Report to HTCGHEY

:P:P:P
[HD2 General] Ariebombarie:
Im gonne save you the Trouble.

It's not helping that version!
[HD2 General] lazyhut:
hey guys i also have same problem with u guys....STUPID CRACKING SOUND!!!!!

it was hurt my ears........

ROM 1.66.707.1 WWE

RADIO 2.06.51.07

anyone has solve the problem ?
[HD2 General] maninatrix:
Yes, i am absolutely sure it solved the problem for me. Shock Star is a cooked ROM her at xda developers. I just wasnt able to link it as I am not allowed to link contents in my posts.

The combination of cooked ROM and new radio did it for me - I am really happy with it.
[HD2 General] murphy99:
I have the volume too loud problem during outgoing calls.

I just installed the last ROM 1.66, but the problem is still there.

Any idea ?
[HD2 General] ludovic.audoin:
Hello, did you install only the radio rom or the full ROM.

BR
[HD2 General] danusko:
my experience

with new radio 2.08.50.08_2 is poping and cracking minimal
[HD2 General] Ariebombarie:
Radio only, Because imo thats the problem. The cracking sound you hear is only wen calling some one or when they call you. so it's not a driver issue.

The other sounds like ringtone / Music / Headset were excluded in a earlier stadium.

Greets

Arie
[HD2 General] danusko:
I can confirm after 3 day using new radio

there is now another poping cracking.

radio.

2.08.50.08_2

So for me is this solved.
[HD2 General] Ariebombarie:
Nice to hear, but im using the same Radio only the original rom 166.404.1

and im stil having the same problems.

so It’s not the Radio that makes the difference?

am i getting crazy :P:P:P
[HD2 General] danusko:
new radio 2.09

poping and cracking are back...

so i downgrade to 2.08.50.02
[HD2 General] infusioner:
I put both RTT Shock Star R9 and Radio 2.08.50.08_2 on the phone - and it seems to fix it for me too! :D Thanks maninatrix!

danusko try both the ROM and the radio at the same time.
[HD2 General] ludovic.audoin:
The 2.08.50.08_2 is quite good for me. The popping and cracking are not so present.

BR
[HD2 General] danusko:
YES, i agree, with you

this radio solved poping and cracking

i dont want to use other rom, because, as is wrote in my signature...Artemis is simply the best :)

maybe it depends on operator, country and radio...
[HD2 General] ludovic.audoin:
Hello, from myself I just changed the radio and not the ROM.
[HD2 General] pakure:
guys,

i dont know if you see, you can change the volume of your conversation by pressing on the volume bars "during" the call...this is a different setting than the regular ring/ system volumes that can be changed anytime..

b'cos, i never had the large volume problem, on the contrary the conversation on mine is too low to be heard outdoors especially here in india
[HD2 General] Shurup:
I've tested this radio with the newest RTT ROM from 27.03 and the problem was not solved.

Now I'm trying to install the RTT Shock Star R9.
[HD2 General] Shurup:
EDIT:

The solution is:

- MTTY Task 29

- Install radio ROM 2.08.50.08_2 (correct edition RUU_Leo_Radio_15.34.50.07U_2.08.50.08_2.exe with the black mobile icon)

- Install the RTT Shock Star RTMi ROM

- Install the audioroute 1.2.020

- Play a sound using the audioroute via the hear-speaker to ensure the clear sound without any hardware problems. If not, blow the speaker through, till it sounded clear.

-Try to call and check the sound.
[HD2 General] danusko:
Sorry, but for what i need to install all those things? It is neccessary? What then solve the problem, the ROM, audiorout or what?

It is possible to solve it only with audio route, because i want to use my actual ROM (i have the radio what is needed)..:(

thx
[HD2 General] Ariebombarie:
Same thing here, want to use original rom...:o
[HD2 General] mpalenik:
I use radio 2.08.50.08_2 and ROM RTT Shock Star R9 for 3 days and - w/o popping and cracking! I've tested about 5 ROMs and this combination is excellent... But - 2 mistakes: Notice "Message was sent" remains on the display and "My location" is w/o name - except default locations...
[HD2 General] syiqbal:
Seems RTT Shock Star R9 SOLVES the problem & RTT RTM (10) DOES NOT. Can someone please provide a link from where I can download R9 please. RTTs forum currently lists only version 10
[HD2 General] syiqbal:
Download link for RTT Shock Star R9

Where can we download RTT Shock Star R9 from ?. The current links only point to R10
[HD2 General] turt:
Well it all depends on the environment... In quiet environments, anyone up to 5 meters around me could hear my conversation while on minimum level. In the streets it was no problem of course ;)
[HD2 General] sunking101:
True but the settings should cater for both environments. I'm sure with a busy background I would push my volume sliders up but with them right down it should be quiet. I work in a very quiet office and also do a few calls late at night in my apartment, I don't want my phone on 'loud wine bar' setting all the time! :D
[HD2 General] turt:
Well anyway, the trick mentioned on page 1 about "Incall 2" seems to have solved the problem for me...
[HD2 General] sunking101:
Could you give me a link to the thread please and tell me what page it's on if necessary? I've spent hours on this forum looking for a fix to this. I'd appreciate your time on this.
[HD2 General] turt:
Page 1, I said :D
[HD2 General] sunking101:
I've tried this and it doesn't make any improvement.

*Edit to add...in fact, looking at the registry there doesn't appear to be any tweak possible. This will either be a hardware problem or need some kind of hotfix.
[HD2 General] jankii01:
One temporary solution at least for me is to keep on clicking vol up during a phone call which is too loud. After couple of clicks keep clicking vol down and voila, vol is decreased.
[HD2 General] sunking101:
This is really irritating me now and I'm seriously considering returning my HD2 for a refund. If I can't make calls on a phone it is useless, all the other fancy stuff is secondary to making calls and texting. I avoid making and receiving calls on my HD2 because it is just far too damned loud, the earpiece and the speakerphone.
[HD2 General] ludovic.audoin:
Hello, it's the same thing for me (in France) but I should say that because of the very high load, I have a lot of craps/pop/cracks noises. It's terrible.

Hope they would fix this issue by a software update.
[HD2 General] Highl1:
I got my phone on Tuesday, and so far this happened me during 4 outgoing calls. Pattern for me is the following: if the phone is in standby (or whatever it is called when you don't use it, and it switches off the screen), and when I switch the screen on, and then dial the number, I then get the loud call volume. In any other occassion, everything works quite well.
[HD2 General] Xeon:
This is really serious.. I can get over the limited number of stored SMS BUT I CANNOT BEAR THE CRACKING SPEAKER SOUND WHEN TALKING ON THE PHONE !!!!

This is absolutely unacceptable and pathetic.. I can't believe I wasted 900$ on a mobile phone that is not capable to satisfy my basic needs.

The speaker is the worst thing Ive seen in my whole life ...

I am seriously thinking of selling it.
[HD2 General] kuzibri:
I understand your frustration cause I seem to have the same problem. It also seems that HTC is working on a hotfix for that. In the mean time you can do the following: whenever you call someone or being called, push the volume rocker and see what the volume is: is the volume more than 0, just push the volume low button until its zero and the volume should be relatively fine. Additive way to keep the volume down/acceptable for your ears is to change two reg keys:

1. HKCU/ControlPanel/PhoneVolume/DownLinkPhoneVolume - set to 0

2. HKCU/ControlPanel/PhoneVolume/MappedDownVolume - set to 0
[HD2 General] ludovic.audoin:
Does these tuning work for cracking ?

BR
[HD2 General] kuzibri:
yes, at least on my device
[HD2 General] SkywalkerPD:
I have the same problem with the way to loud incall sound. I have the Dutch version of the shipped ROM. I checked the settings you describe, but both are set to 0 allready. That didn't seem to solve the problem for me.

Also the solution on page one didn't work. I hope HTC will come with a hotfix soon, because my ears hurt when calling.

I love my HD2 but this is a serious issue!
[HD2 General] Xeon:
Do you have a poping cracking sound when you are in a call ? sometimes i feel like if the earpiece is broken but infact i get the same thing on the headset.:(
[HD2 General] SkywalkerPD:
No cracking sound.....just to loud...
[HD2 General] TomF1979:
@All - Please contact the Htc Support

Today the DACH Supports tell me there is no Hotfix planning for this Problem because there are No many People have submit this Problem and at the moment this is not a big failure for them.

Please All Guys tell the failure to the Htc Support so we get an Hotfix for this.

Br Tom
[HD2 General] SkywalkerPD:
I keep hoping for HardSPL soon, so we can flash a custom ROM and hopefully get rid of this annoying problem.
[HD2 General] poceh:
Already reported this to HTC Support and after several replies from both sides, they told me they'll investigate this issue and will keep me informed.

Hope they'll release a hotfix soon.
[HD2 General] ludovic.audoin:
Hello, these tunings seems to improve the cracking/popping issues from my side. But the volume decreases a lot.

BR
[HD2 General] br3nt:
got the same problem here mate!

well, just gonna wait for a patch to see it it helps, got 2 years on me to repair the monster otherwise (DOA is long over-due) :p
[HD2 General] SkywalkerPD:
This is what I got back from HTC.....

============================================

Thank you for your enquiry about HTC HD2

I would suggest you try with a head set in the device, just to see whether the call volume stays the same or if it sounds more normal. Other then that I would suggest you hard reset the device, this is done via settings - security - factory reset.

If the issue remains it could be a hardware issue with the phone and it'd be worth speaking to your retailer to check if they could exchange it for another one.

If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.

Best regards,

Customer support team

HTC Corp. Global Service Division

http://www.htc.com/europe/CA_Hotline.aspx"

================================================
[HD2 General] lucasgariglia:
And that's mine :

Dear valued HTC customer,

Thank you for contacting our Customer Support Center.

You recently wrote us about an enquiry.

We have tested this issue on the HD 2's we have here and can only come to the conclusion that either you may not be turning the volume down whilst your on a call to do this if you make a call out when its connected press the volume down button on the left side of the phone until it is at a stage that its ok for your self if this is still the problem then it may be that the handset could be faulty in which case ask the provider who you purchased it from to change it over and test whilst in store.

If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.

Best regards,

Cameron Hamilton

Europe customer support team

HTC Corp. Global Service Division

http://www.htc.com/europe/CA_Hotline.aspx
[HD2 General] sunking101:
To make my volume just about bearable (it's still too loud) I have to dial a number, wait for it to connect, then RAISE the volume, then LOWER it to the bottom. By default the volume slider is at the bottom but on a call the volume is way too loud. If I raise the volume slider and then lower it right down again, the volume decreases. Trouble is, once the call has ended I have to do it all again the next time as my HD2 doesn't store the volume level correctly - even though the slider is showing as being right at the bottom. I still think it's a software issue but as yet nobody has come up with a fix and it doesn't seem that HTC are even looking into the problem.