yashsingh1/xdaforums huggingface dataset:
[HD2 General] ijob:
I have the newest 1.48 Rom and the issue still exists. At least now I know what to do to sort it immediately, if I don't receive that important delivery confirmation.

1) Soft reset.

2) All messages.

3) Menu.

4) Settings.

5) Traditional mode.

6) Select outbox from the top.

7) Hold finger over the message.

8) Press Try Resend.

Thats it, takes me 5 mins max but at least I can continue texting until it happens again tomorrow.
[HD2 General] fLord:
SMS delay

Same problem. Network: Orange Romania
[HD2 General] lancelot54:
How to disable wakeup at sms reception ? :confused:
[HD2 General] somebully:
Same problem in Norway
[HD2 General] fLord:
Try:

Settings - Sound and display - Notification sounds - New message (turn it off)

Hope this solve your problem. Cheers
[HD2 General] lancelot54:
That will only disable the soudn notification, or am I wrong ? (i want to disable the wakeup of my HD2 when receiving SMS).
[HD2 General] buncanny:
Same problem in Norway on Telenor.

Rom 1.48.409.1 release by htcpedia.com december 2.

HTC support recently posted the 1.48.409.1 rom on their support site. I called today to ask if the 1.48.409.1 was ment to fix the SMS problem. And the support guy said it was. When I said it didnt he sounded suprised. And yet again. no date for an actual fix.

Checked again now. 1.48.409.1 rom is not available on the support site anymore. This is beyond anoying!
[HD2 General] lancelot54:
I use 1.48.406.1 (7 1294) FRE french ROM, and I didn't have any problem with SMS.

Did you try to shut down (off) your HD2 and to wait 1 minute ? There are operator's settings which need your phone to be off, to be set in. All users may have to shut down there phones for about 1 minute to makes network update available on theres phones.
[HD2 General] buncanny:
More than once.. :(
[HD2 General] Kridek:
GSM, GPRS

I noticed it's configured to use "GSM preferred" (All Settings / Connections / Advanced network / SMS Service)

I know some older phones had problems (on Swisscom networks) if using GPRS connections. I setted it to GSM (GSM only) and I don't face another problem right now. Have you tried this?
[HD2 General] valleyman83:
Oooh, please. That's suggested already a hundred times in this thread and doesn't work. The problem reappears in the end.
[HD2 General] buncanny:
Have not noticed anything since I put it to GSM only yesterday, but then again this error comes and goes. The one thing that worries me the most is missing inbound SMS. Have read some people talking about this but have not seen it myself.
[HD2 General] laraczech:
Hi all,

official answer from HTC on my questions...

QUESTION TO HTC yesterday:

Hello, When will be released hot fix for sms? When I send eg 10 sms, delivered is only eg 2!!! Many ppl on internet has same problem ! May I claim HTC HD2 at my seller? Thank you for quick reply Best regards

ANSWER FROM HTC:

Dear Mr Mares,

Thank you for your enquiry about ROM upgrade for HTC HD2.

The ROM upgrade is now available on our wedpage at the following link http://www.htc.com/cz/SupportViewNews.aspx?dl_id=804&news_id=401

Please enter your serial number and follow the installation instructions.

Concerning the question about claiming the device with the retailer, please, contact your retailer about this issue.

If there are any other enquiries, please let me know by responding using the link provided and I will be happy to check for you.

Best regards,

Bo Kulkova

HTC Customer Support Team

HTC Corp. Global Service Division

IT MEANS:

HTC dont know about this problem and they have no hotfix

She said download new ROM. But many ppl wrote here that have same problem still with new rom 1,48.

I will never buy product fro HTC sh*t company !
[HD2 General] Archer:
I love point 3 on the above-linked page...

They obviously don't use SMS to stay in touch with their loved ones! lol
[HD2 General] docchris1980:
two points:

First vodafone have dropped the HD2 citing reliability problems: http://www.theregister.co.uk/2009/12/11/vodafone_hd2/

Secondly, to maati who said

BECAUSE TURNING OFF HTC MESSAGING DOESNT FIX THE ****ING PROBLEM

it still relatively regularly failed to RECEIVE Messages

THATS why people are complaining!
[HD2 General] weareborg:
Thank you for missing the point so entirely.

Look, I'm happy for you dude. Its all working your end. Great, okay?

Some of us are having issues with HTC stock software which is fully integrated into the Sense experience of the HD2 handset and would like it fixed. Simple as that.

And, I'm complaining "hard", as you put it, because delivery and receipt of messages is important to my business. I also happen to like the HTC Messaging application, I prefer it. But it does not work adequately for a lot of people. Hence, this very very long thread.

Personally, I'm enjoying my HD2 experience.

Everything else works just fine, just not TEXTS on the HTC stock software.

Now, until you have the issue, keep your two cents to yourself as some of us are having this problem regularly and we trying to resolve it. There is no CLEAR INDICATION from HTC yet as to when a fix will be available. This is concerning to us. Do you understand? It has been a while since this thread was started. A lot of us are frustrated and would like a resolution, hence all these pages of dialogue on the matter. While it might be easy for you to shrug your shoulders and say "whats the big deal", it shows, you're not getting it.

Some people just roll over on this stuff. As an active user of all platforms, I don't and won't.

I couldn't care less about the Satio, why did you even bring it up??

Although.... if I owned one, and it didn't work, I would be

equally pissed and would be actively seeking a solution.

What makes it okay EVER for large software bugs to exist and go untreated in release ready software or hardware?

Let me put this in perspective for you....

If you bought a car with no brakes for example, would you be like "its not that bad, the SE Satio car has no wheels, these things happen don't ya know.."

A little perspective please.
[HD2 General] _tangent:
It doesn't really mean that at all. Plenty of people have had a response specifically stating that they're aware of the SMS problem and are working on a hotfix for it. Why are you choosing to infer something from the response you received which isn't actually in it, rather than trust the "horses mouth" so to speak? Could just be you got a reply from an overworked tech support person who skim read the message and parotted the standard "make sure you have latest software" solution.
[HD2 General] docchris1980:
yeah the guy i spoke to (dennis in ireland) said they they were working on it and to check their website regularly

i just wish they had fixed this major bug rather than a minor bug in the camera first!
[HD2 General] dandruff333:
+1

at least the camera fix works well (for me at least)
[HD2 General] leetenough:
Hey guys

i think i found something

i took a look at the last view days over the contacts who doesn't receive my sms and i recognized, they are all the same contacts oO

i write a lot of messages to my girlfriend and she receive all of them!

there are only two contacts who reproduce the smsbug

very very strange

the contacts are without the +41 or 0041

but they have both a stored hotmail account ( xxx@hotmail.com )

i don't know if the problem is really there, but i deleted the emailadress now and i will try it again
[HD2 General] PJTOUCHHD:
I too have this damn annoying problem.

It appears only to happen when using 'reply' on sms.

it also happens with email !

C'mon htc where's the fix? spent £500 notes on this phone.
[HD2 General] leetenough:
after deleting the emailadress, everything works normally :)
[HD2 General] _tangent:
interesting. anyone else finding this problem is related to contacts which have email addresses associated with them? I haven't experienced the bug yet but I have no email addresses added for any of my contacts, just facebook accounts and numbers (obviously)
[HD2 General] sunking101:
Nope. I have nothing except mobile numbers listed in my contacts data....and I have the SMS bug bigstylee.
[HD2 General] msedhom:
Has nothing to do with emails for me either. I still have the bug with or without emails associated with accounts.
[HD2 General] docchris1980:
i think this is to do with the classic human psychological condition of trying to find patterns/associations.

i think the bottom line is - its flawed

its not related to how the numbers are stored, what time of day it is, whether you have used the weather app, whether you use gprs or gsm to send, what phase of the moon it is, or your star sign, it just plain broken.
[HD2 General] sunking101:
Darn tootin'
[HD2 General] msedhom:
Well said.
[HD2 General] docchris1980:
i'll follow this up with :

I hope EVERYONE who has posted in this thread has also opened a support case with HTC and are regularly (daily) bugging them about when a fix will be available!
[HD2 General] thegios:
is it at least clear if it's gonna be a hotfix or a new rom? I really hope for a hotfix, as i dont wanna reinstall and retweakk the whole phone again...
[HD2 General] sunking101:
Yeah, that's a real pain. Had to do it twice now! :mad:
[HD2 General] walshieau:
If you switch from threaded mode to normal using the HTC Messenger. You can view the "outbox" and resend messages from there.
[HD2 General] airwaterdirt:
from here the same, sms and email-contacts issue
[HD2 General] docchris1980:
And how does this help with it failing to recieve messages?
[HD2 General] PeteW:
I agree. I had a multiple SMS exchange with a friend. Then without me knowing, a message to them was queued. A number of messages to her and other people when then all queued without me knowing. At some point hours later, when I sent another message, they were all sent.

Mu suspicion is it is something to do with a change of connection (e.g. 3G to 2G) whilst a message is trying to be sent/received. But why you have to send multiple messages and/or reset and/or do a dance to kickstart it again, who knows!
[HD2 General] mihanclub:
i discussed this problem in iranian forum and they said they dont have any problem with sms and they said its because of 3g connection....they have 2g
[HD2 General] joaquinmora:
That is not the reason, I use 2G all the time and i still have the SMS issue.
[HD2 General] mihanclub:
but they dont have the problem...

how come? they are not 1 or 2 they more than 10
[HD2 General] mox123:
is this still not fixed yet? god damn htc
[HD2 General] dontt:
I think the sms problem only shows up when you the contact you sms has a lot of sms-items.

That's why some people not have the problem (Yet) and people who installed the new rom didn't have the problem (Yet)

My work-around now is:

send a sms message to myself, and all the message's in the outbox will be send

sow the problem is to match sms'messages
[HD2 General] bommel0815:
I too have a suspicion that it is linked to network switching.

When I had it fixed to 2G, the problem went away. switched back to auto, after a day it was back. So I switched to 3G only (also the frequency fixed, not to confuse this cheap little device), and so far it ALSO works flawlessly (fingers crossed).

Maybe it is really something with switching bands/celltowers, whatever?
[HD2 General] somebully:
As far as I know there's only been 2 SMSes giving me problems, both incoming. The messages were delayed serveral hours and at least one of them came after sending a test-message to myself (I'm not sure if I did it on the second one). One of them were the first message from a number that I didnt have, the other one with a number saved in my sim card and a few messages.

I had 3G turned off all the time.

(this COULD be a network failure but I doubt it)
[HD2 General] yslee:
I'd like to say that the 3rd SMS sent from my HD2 had a delay problem. It woke up a friend on a weekend morning, about a week after I sent it!

I have no idea what to make of it. Maybe in my case it didn't like to be the secondary SIM on a multi-sim setup. It sent the message shortly after I switched the HD2's SIM to the primary SIM *and* sent a text to another friend.
[HD2 General] lancemate:
nothing new but thought I'd post my efforts anyway

New Response From [ Seb (UK - Ireland Support (Tech)) ]

Dear valued HTC customer,

Thank you for contacting our Customer Support Centre. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.

We are aware of this issue and are working on a resove for it. Please keep an eye on the website for a ROM update for this issue.

If you have any further questions or queries then please do not hesitate to contact me.

Best regards,

Sebastian Mauger-Jones

Customer support team

HTC Corp. Global Service Division

Customer Information

Name Ben Marshall

Telephone

Email Address ***

Country United Kingdom

Inquiry Information

Inquiry Type Technical Support

Inquiry Description Hi, I am suffering from the SMS bug on my HD2 which keeps messages in my outbox for hours at a time before sending them, as are dozens of other people posting the same problem on various handset forums. Please can you confirm when a fix is going to be available, this is a very expensive phone and it is vital to me that SMS function works. Regards, Ben.

Issue Date & Time

2009/12/13 09:20
[HD2 General] randalthor:
sms

Hi I use Orange in the UK and find this is also the same :( i send messages and it can be hours or days before they receive them:mad:
[HD2 General] Graf Zeppelin:
SMS (and Audio Manager) bug verifiably NOT resolved in 1.48

Guys,

I am running 1.48 stock German ROM since yesterday.

SMS function still stops working after a while, SMS remain in outbox.

It can easily be determined with an erratic behavior of your volume rocker. It changes its function in HTC music player to track skip in 1.43, in 1.48 the green volume bar will no longer be displayed when you adjust the volume (volume goes up and down, tho).

So, if you find your volume buttons not working correctly in the music app, your SMS are not sent from the Outbox. I am following this game since first day of owning the HD2, and my patience is fading.

Will open another case with HTC support now.

BR

GZ
[HD2 General] cilf:
had this annoying problem on 1.43 ROM but this morning upgraded to 1.61.468.1 and i must say so far so good :) sending & receiving messages immediately. hope it lasts..
[HD2 General] shu8i:
is the sms lagging fixed?
[HD2 General] cilf:
I never had this problem as I am not so sms guy so I don't know. But I think someone talked about it here: http://xdaforums.com/showthread.php?t=598935 :)
[HD2 General] yslee:
Aha! That's a good indicator. Still does nothing to actually fixing the problem though.
[HD2 General] vatk:
Nope, 2G always here and the problem does exist. Very annoying, what kind of bug is this???
[HD2 General] docchris1980:
Where did you get 1.61 from?!
[HD2 General] nadderf:
A lot of new roms now, 1.48 and 1.61 but stil only 1.43 in swedish !
[HD2 General] docchris1980:
doesnt actually answer my question though.

on both the uk and europe site the newest roms are 1.48.

where did you get the 1.61 one from?
[HD2 General] nadderf:
Search :D I think they install this http://xdaforums.com/showthread.php?t=598935
[HD2 General] mightymn:
leaks dude!

look here: http://xdaforums.com/showthread.php?t=598935
[HD2 General] docchris1980:
thanks :) !
[HD2 General] mkursor:
Solution?

Hi,

sorry for my bad English :)

Anybody try to change natwork selection from automatic to manual?

After changing this settings I send and receive over 30 messages with no problems.
[HD2 General] Beefheart:
Does anyone know how to disable the HTC Messaging app in 1.48? The hacks don't seem to work on this rom.
[HD2 General] PSKADA:
!!! Update for HTC HD2 – SMS Function Update !!!

I just looking for the solution from htc website and found this!!! :cool:

http://www.htc.com/europe/SupportViewNews.aspx?dl_id=812&news_id=407

Update for HTC HD2 – SMS Function Update

Release Date: 2009-12-15

This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.
[HD2 General] Funk2641:
Yes! Yes! Yes!
[HD2 General] cocoaju:
Great stuff HTC! Camera fixed and now SMS fixed.
[HD2 General] nadderf:
Have anyone tried? Hope this fix works, i won't install before sweden get a new rom.
[HD2 General] mihanclub:
yes:D finally

i hope this will fix it
[HD2 General] valleyman83:
Great!

That should mean the sms fix is already implemented in 1.61.
[HD2 General] Pixel:
so far so good. I've not upgraded the ROM on mine yet, gonna wait for a ROM with this included. But the few messages I've sent so far today with the patch installed went straight out.
[HD2 General] Noam23:
Ok I have confirmation:

This fix does *nothing* to fix the sending problem.

It's easy for me to see this because unlike other people the sending problem happens for me 100% of the time.

Back to disabling HTC Messaging... :(

I would like to brake the neck of the PR guy who wrote this crap:

I would like to reach out to his heart and rip it apart !
[HD2 General] davesyd:
installing now... going to test it out for a couple of days before I say if it works or not

EDIT: so far its not working... still have old messages in outbox and just tried to send new ones and no luck!
[HD2 General] Noam23:
Good luck and prepare yourself for a disappointment.
[HD2 General] Archer:
Ignore me - bad post.
[HD2 General] nadderf:
Have you emailed/called HTC? If so, what did they say?
[HD2 General] Pixel:
Then maybe, unlike other people, you have a different, more fundamental issue?
[HD2 General] _tangent:
I imagine you'd have to clear any instances of the bug BEFORE you apply the patch/test it. The only way you can be sure the patch doesn't work is if the bug comes back. I.e. with a clear outbox messages still get stuck in it.

EDIT: Also, any effect on lag?
[HD2 General] Noam23:
Maybe, but I don't think so. It was fine for several days after I received the device (sending always worked), then suddenly one day it started (0% success in sending). I tried to hard-reset several times, to no avail (I was amazed that hard-reset didn't solve what seemed to be a software problem that developed over time). The only solution is to disable HTC Messaging, this fixes the problem immediately.
[HD2 General] Pixel:
@Noam2, have you cleared out your outbox then tried again?

to be fair, I don't send many SMS so I can't say for definite that mine is fixed, but I really want it to be.
[HD2 General] Noam23:
Yes. My Outbox was empty to begin with before I installed the fix, because I was disabling HTC Messaging so had no problem sending.

I used the following methodology to install the HTC SMS fix:

1. Sent an SMS message with HTC Messaging disabled - went fine.

2. Enabled SMS messaging (outbox is empty).

3. Installed the fix (+ soft reset).

4. Tried to send an SMS message - no go.

5. Disabled HTC messaging.

6. Tried to send an SMS message - went fine (sent both this message and the message from #4)
[HD2 General] premislausg:
Hi,

Can you tell me, how to disable HTC Messaging...?
[HD2 General] Nit3m4re:
Lol i just installed the SMS update, now my phone is permanently restarting after the Windows screen. Good times... =/
[HD2 General] Noony:
Have a look for BSBTweaks it had the option/tweak built in...
[HD2 General] breakz187:
I have had the SMS problem big time. I went to the WWE 1.48 rom and it got worse and the radio was crap - was not maintaining H connection or 3G, onstantly swapping signals, even when sitting on my desk.

I have had a replacement device this morning, as voda thought there was a hardware fault when they interogated the phone remotely...? I thought this was rubbish to be honest, had been waiting for the replacement for about two weeks. Last night, before my replacement today, i installed the new leaked 1.61 turkish ROM and it resolved all of my SMS and radio problems. HSDPA connection are more stable and my SMS works fine.

The new set has just been flashed and again the connections and SMS are working fine.

I also tried emptying all the sms folders when testing and it didnt always work then either. I think the radio was the reason for SMS problems.

Flash to 1.61 - worked for me.
[HD2 General] DexyG:
Edit: Never mind.
[HD2 General] bcostea:
How it works for me

I had the same SMS not sending problem, but I solved it in the first day by looking in the settings:

So:

Settings->Wireless Controls -> Phone -> Menu -> Advanced Network ->SMS Service (Last tab)

I set SMS Over: GSM.

And problem solved from then.

Please try and tell others if it works.

:)
[HD2 General] Noony:
I've not had these problems but I checked my setting anyway and mine is already set at GSM
[HD2 General] nadderf:
I think it is impossible to count how many times someone has mention that :P

It won't work ..
[HD2 General] premislausg:
I did the same when I bought LEO and it works! :)
[HD2 General] luffyp:
I thought I was about an sms software problem? Couldn't understand why changing the sms service would solve the problem?
[HD2 General] spaciouscowboy:
Hotfix

Have been directed to this hotfix - http://www.htc.com/uk/supportdownloadlist.aspx?p_id=297&act=sd&cat=all

Just installed it. Will let u guys know if it fixes the problem.

SC
[HD2 General] laraczech:
have SMShot fix and SMS problem still :mad:
[HD2 General] tictac0566:
^^ +1

After installing 1.61, I have much better reception, the phone is not permanently switching between 2G and 3G, SMSs are sent immediately. I always had the feeling that all this stuff could be radio related (plus maybe a bug in the HTC message software not handling pending messages correctly if signal is unstable/insufficient).
[HD2 General] mastodon1987:
I have the same problem on vodaphon but on the xperia :S
[HD2 General] Noam23:
Ok I have confirmation regarding 1.61 ROM:

This ROM does *nothing* to fix the sending problem.

Back to disabling HTC Messaging...
[HD2 General] harky:
i already give up on the sms timestamp..

and disable htc messages
[HD2 General] _tangent:
Does any one have any news regarding the SMS fix and the sending problem? A few people who had the sms sending problem pretty much permanently, reported that the hotfix did nothing to alleviate the problem. How about those people who experienced the problem sporadically? Has it come back since the fix?

It's difficult to know what HTC themselves claim the hotfix addresses, since they've chosen rather strange marketing speak as its description on their support site :P I guess they'd rather not broadcast the problem itself given it sounds rather nasty. Has anyone spoken to an HTC representative since the fix was released to confirm that it is actually intended to fix the sending bug?
[HD2 General] mrdec:
Yes thats true, the title to the proclaimed hotfix is at best ambiguous. I find that a little tardy when there is absolutely no way they cant be aware of this problem facing one of their flagship devices (already for almost a month)?

Did the camera fix on the site alleviate the pink issues widely reported?
[HD2 General] chimpsinties:
It seems to have improved it on mine.

Before

After

Same wall, same lighting, auto white balance on. Taken just before and just after the patch.

You decide
[HD2 General] Chocominator:
Oh this is just great, I've been wondering for a week now why i didn't get that reply back. Then i saw my message sitting in the Outbox.

I installed the hotfix and while the message in the outbox didn't send all new one's I made did, so..

I'm new here btw, hi!
[HD2 General] mrdec:
Thanks for that, the question is before we get too derailed, even though the pink, shes gone, that dont looka lika white wall? whats your overall take on it?
[HD2 General] _tangent:
Well the auto white balance is crap on my £1200 Nikon DSLR, so i wouldn't worry too much about that ;)
[HD2 General] chimpsinties:
Well the lighting wasn't great in the room. I mainly wanted to get a shot with the pink on it so I just took it.

I'm happy with the fix. :D

Still waiting to see if the SMS one has solved it for me
[HD2 General] mrdec:
I thought the gsm change had been a solution in your case?