yashsingh1/xdaforums huggingface dataset:
[HD2 General] HSKalay:
I have not had a proper chance to test mine as of yet - from the pics I have took, there doesn't seem to be a massive noticeable pink spot as I've seen in the other examples, but the image does seem more "dirtier"? towards the middle. So the problem may be there, just not as bad/dependant on the light conditions. One thing for sure is the image didn't look clear and even in terms of colour when photographing a white background.

I would return it if this is a hardware problem and request money back.
[HD2 General] gavinfabl:
I agree Clove Technology are a great company and I wouldn't buy from anywhere else. and chris is a top bloke.
[HD2 General] Beards:
Agree Gavin.... Been buying from Chris since wayyy back when he first opened those doors in Bournemouth and I don't mean the premises he's at now.

But the machines were, shall we say..... somewhat quite different in that day.:D
[HD2 General] Shasarak:
Judging by the samples in this thread, shooting against a white background makes the effect easier to see, but it's present regardless of what you're shooting. If you take a picture of a green background, and then actually compare red, green and blue pixel values in the "blob zone" with those at the edge of the picture, they will show extra red towards the centre; it's simply that the way the human eye works, this isn't quite as in-your-face obvious as pink-on-white. The difference is visible on non-white backgrounds, as you say, it just doesn't leap out at you in quite the same way; and the picture is still spoiled.
[HD2 General] Beards:
Ohh..I agree with you. It is evident in many different shots. I simply mentioned the white background because it was quoted. :)
[HD2 General] Shasarak:
Ah, if only it were that simple. HTC will define the problem as fixed when the patch is issued, and the retailer will follow the same line: "Certainly that used to be a problem, but the manufacturer has now fixed it." If the retailer did take it back and try to tell HTC that it was faulty and that they therefore shouldn't have to pay HTC for it, HTC will tell them to f*ck off, because the problem is fixed. Knowing that, the retailer will be even more unwilling to make the exchange. And if you've been using the phone for a few weeks it will likely no longer be in a condition where the retailer could sell it to someone else as new so, again, they won't want to take it back. And they'll be able to argue "well, you've been using it for several weeks, so it must be fit for purpose". Realistically, short of actually taking the retailer to court, you probably won't be able to get a replacement if the problem has been officially fixed. And you will have been hanging around waiting for the fix for long enough that you won't be able to exchange it under distance selling regulations either. You'll get the odd good retailer who will take it back out of a mixture of honesty and desire for customer goodwill, but most retailers won't be able to afford to be that nice - they'll end up out of pocket each time they do.
[HD2 General] Som30ne:
It's because it's downsized or even not full sensor

When you watch the picture "live" before the capturing - it is either

reduced in size - so you only see the average color, thus eliminating the pink,

or - the "Live" preview does not use the whole sensor, but uses just as many

pixels needed to match the screen resolution, so the pink noise is much lower.

So - the sensor might still "see" the wrong colors, but it would not show on the screen.
[HD2 General] gavinfabl:
i am an expert on the sale of goods act. won against dfs and argos. i am not worried. but i feel for those who bought outside of the UK etc.
[HD2 General] bhogal:
Pink tint

Even though earlier I did not seem to be suffering from the pink tint fault, I can unfortuantely say that some pictures I have taken today have the pink tint in the centre.

Therefore, I can join the list of users that have got the pink fault.

The HD2 camera, fit for a girl!!!! Inbuilt pink shades. LOL

Regards

Aman
[HD2 General] weichei:
So better get it back to the shop as long as it is in best conditions

I will get my HD2 tomorrow from expansys.de delivered to a German address. So do I have to worry about using the device, checking, if camera-sensor sucks and then say: Hey guys want my money back! Here have your HD2 back! And will get told: Ask HTC Europe - we don't care!
[HD2 General] meeporox:
cheers for the explanation. I am not the best person in photographing. :D
[HD2 General] Isadora:
Oiiiiiiiiiiiiiiiiiiiiiii I resent that lol, I'm a girl and I don't like pink :p

Though they should just call it "sunset mode" and everybody would love it...
[HD2 General] mallman:
someone tell me if im seeing things or not. took this pic to test and my eyes are telling me i see a slight pink shade. my eyes lie a lot though lol.
[HD2 General] Isadora:
yes there is definitely some pink in the middle, oh and nice Corvette btw
[HD2 General] mallman:
well fooey!!! oh and thanks for the compliment :) It's a work in progress

ok i guess i can be added to the list.
[HD2 General] ijob:
Yep, pink of the wooden fence in the middle.
[HD2 General] kersh:
update on my camera

Handtec 11th nov

rom 1.43.405.1 WWE

samples
[HD2 General] ninja.rogue:
This is incredibly clear

Isn't this PINK ????

My god, I need really this software fix or I will sell my HD2.

It's simply unbearable for me.
[HD2 General] DAMIEN123_666:
anyone seen this

A hardware fault causes HTC HD2 *pink* camera issues, confirmed

http://www.gsmarena.com/a_hardware_fault_causes_htc_hd2_*pink*_camera_issues_confirmed-news-1276.php

so is it hardware or software??
[HD2 General] kersh:
HTC says that it is a software, I think that it is a hardware and they will try to solve with software fix.

Don't trust on that websites, they only read XDA and makes news about this threads. The first info is allways here on XDA forums.
[HD2 General] gavinfabl:
read the update at end of post. it says software.
[HD2 General] Isadora:
Have you read the "update" bit at the bottom... says software.

As Kersh said, the best place for news will be here anyway :)
[HD2 General] niulj:
i had thought i am the lucky one. but unfortunately i join you guys that i found i also have the orange in the centre of of my pictures.

everyone please try to take a picture of a white paper, it will become come to know if your phone has the problem or not. it is not easy to discern the orange in your pic if you take a pic of a colorful scene like those in some of the above posts.

i wish it is not a hardware problem. if it is HTC really should recall these faulty mobiles.

attached is a picture of a white paper in which you can see the pink in the centre.
[HD2 General] niulj:
i had thought i am the lucky one. but unfortunately i join you guys that i found i also have the orange in the centre of of my pictures.

everyone please try to take a picture of a white paper, it will become come to know if your phone has the problem or not. it is not easy to discern the orange in your pic if you take a pic of a colorful scene like those in some of the above posts.

i wish it is not a hardware problem. if it is HTC really should recall these faulty mobiles.

attached is a picture of a white paper taken using my mobile, in which you can see the pink in the centre.
[HD2 General] Beards:
Please forward your details so that I can add you to the list.

Thanks. Info added.

Please forward your details so that I can add you to the list.

Please forward your details so that I can add you to the list.
[HD2 General] jonathan_314:
Phones in Belgium the same :(

Hello, I bought the phone on 20/11/09, first I did not remark the problem, now i notice it is there. Sometimes, in certain positions i can make pictures that are totaly pinkish. My office has some red colors, and in some positons the camera does not really know what to do, and the whole pic becomes pinkish. And I obviously have the dot in the middle as well.

My coordinates:

Jonathan Vanpeteghem

OS: 5.2.21864 (21864.5.0.81)

ROM: 1.43.404.1 (70124) NLD

Rom date: 26/10/09

pls add me to the list! Thanks
[HD2 General] hbc:
Timeline

Anybody knows release date for this patch? Any rumors?
[HD2 General] ninja.rogue:
Here is the picture

My phone is WWE, shipped from Expansys.it on 11.11.09, Rom is 1.43 and everything is stock.
[HD2 General] Som30ne:
You know

If this is really a software bug,

I would expect them to specify exactly what was wrong.

(or else - I would believe it's just a software compensation for hadware mulfunction)
[HD2 General] Beards:
Can you provide the full ROM field please?

It should read something like ROM 1.43.405.1 (70124) WWE (it's the remaining numbers I am interested in and the letters at the end will be specific to your phones language.
[HD2 General] Beards:
My gut feeling tells me all they will say is it will be for White Balance compensation.;)
[HD2 General] orangdayak:
HTC Confirms that its an issue

HTC admitted that its an issue. see here

http://www.gsmarena.com/a_hardware_fault_causes_htc_hd2_*pink*_camera_issues_confirmed-news-1276.php
[HD2 General] Beards:
Sorry but you really do need to follow the topic.

It's been mentioned now several times and if you look at the list of names at the foot of the page there is a link to that site. :)
[HD2 General] futureshock:
Hi Guys, got my HD2 GER from expansys yesterday....

i didn't really expect a good quality at all... non of the ongoiing htc deviced evend had this...

the iphone have the same crappy small lenses and even make better pictures... i don't know why htc is not able to do this job well...

also the whole cam on HD2 is ugly... don't know why the have desigend it more in the cover... the should leaved it away...

but now back to pictures...

i took a bunch of pictures... as you can see the first one didn have the pink hue... did this pics infront of my aquarium... where i have a good lamp... not even very brite but briter than the last pics where i pointed to the ceiling!

but look for you self!

sofar so good... but now the ceiling, shots taken with all available whitebalance methods... auto was the first!

as you can see... all colors are present :)

dont really know if this could be a hardware issue...

my phone is defenitly from a newer branch... german rom... expansys received it maybe a few days earlier than the 20th nov.
[HD2 General] futureshock:
hey again...

check this out... i did 2 shots again...

whitebalance auto, flash manuall to my ceiling...

after turning on flash manual and gooing the auto white balance alls gets pink... did a shot:

after that color goes to normal and redid the shot... same distance same settings a few seconds later:

so i don't know what to think about this now...

i redid the photo now a few times....

not getting the PINK picture anymore... BUT i sawd the the first 2-3 Pictures totaly miss colored as well... one totaly white... the next a bite more blue next like betterone without pink above ????

i don't even think thats a hardware issue?? why should the sensor take different shots in the same conditions when there is a hardare fault!?

another issue what i regonized, maybe someone could give a try... when i'm in the albumtab and connect the hd2 to pc the phone hangs... only putting aut the accu helps... ???!!
[HD2 General] Beards:
Can you provide the full ROM address please.
[HD2 General] Beards:
Put it this way...

If it were software then the error would be constant.

As in the hardware being fine so that does not change and the software is a constant error with no fluctuation... software errors are static, no deviance. You either have a software error or you don't.

On the other side of the coin...

If it were hardware then the error would be variable.

As in the software being fine so that does not change but the hardware is a variable error with fluctuation.... unlike software errors which are either there or not there, hardware errors are random and can deviate quite a considerable amount depending on conditions of use, lighting, heat, etc.
[HD2 General] jonathan_314:
I have exactly the same pink effect!

Just tried it, my phone doesn't block...
[HD2 General] futureshock:
OS:

5.2.21864 (21864.5.0.81)

ROM:

1.43.407.2 (70124) GER

ROM Date:

11/02/09

RIL:

2.04.50.22_2

Prot.

15.26.50.07U

i don't really know how the white balance meassuring is done by htc in the devices... but i think if it is a hardware failure than the results should like the same... if the software hase a bug and from time to time interpret the whitecolor balance values wrong than this happens...

but who knows.... also htc says that it is a hardware fault... but even don't really know what... so we've just to wait the the engineers say it us....

is anyone here with a Test HD2?? should be interessting if the issues are allready present in the test devices...
[HD2 General] Som30ne:
Hmmm . . .

Software errors could also be inconsistant.

(For example - if you "forget" to initialize a variable after allocating it in the memory, you would just get the value present in the memory block,

and not a 0 or anything else => unexpected results.

Now - considering the fact that when you use a program in "debug" mode,

the debugger sometimes does the job of setting varibales to - 0 automatically, you might not be aware to the fact that you have never initialized the variable - that is - until you build the program without debug,

and the "free"/automatic initializig is taken away.

When the variable is not initialized - you cannot know what to expect.

The bottom line -

both hardware and software errors might be inconsistent.
[HD2 General] futureshock:
ok guys ... i have another theory....

i'm using canon dslr's ...

and i have an older one (EOS 400D) and i have modified it to use as a astronomical cam...

what happens to the cam is the a special UV filter gets dismounted!

this filter prevents red light from getting on the sensor...

in astronomical pictures the red light is very importaned because many of the stars are forcing more red light... and with this modification you see star nebuals much more clearly then original!

maybe the forgot these filter in the htc? and so the white balance meassuring gets mess'd up?
[HD2 General] Som30ne:
This seems wiered to me

This seems wiered to me - since UV and RED are on opposite ends of the spectrum.

UV filter - filters colors (or more correctly - invisible light) on the high end of the spectrum,

while RED is on the lower end of the spectrum - so it shouldnt/couldnt be filtered by a UV filter.

(maybe there is an I(nfra)R(ed) filter ?

I dont know if IR filters are installed in cameras by default)
[HD2 General] Beards:
For that to happen it would be one heck of a miss by the developers department.

Plus, surely we would see it happening to all machines in the same ROM?
[HD2 General] futureshock:
sorrrry..... i meant IR Filter... not UV!!! my fault :)
[HD2 General] Som30ne:
We do

As it seems - we do seem to see it with all devices (if we just know how and where to look for it).

But even though - it is not necessarily happen on all devices.

It might be influenced by other programs running on the device

(and leaving their traces in the memory so on occasions (or with specific configuration/with some programs installed),

the variable gets a "zero-ed out" memory), and other parameters that might be device-user specific.

besides - I brought a simple (or even the most simple) scenario in which

a software error might cause inconsistent behavior, there are many other

scenarios where more (and much more) complex that might have unpredictable and inconsistent behavior.
[HD2 General] abogdan:
I have that pink problem too but, to be honest, I didn't notice it until I red the forum.... In my regular outdoor or indoor pictures it was difficult to detect the pink without knowing about it.

Finally there is any HD2 which has no problem with the camera?

My HD2 has:

Rom vers. 1.43.479.2 (70124) WWE

Rom date: 10/27/09
[HD2 General] Beards:
I think we will have to differ on this one.... but I respect your thoughts and logic. :)

Could you provide when and where you bought your HD2 please.
[HD2 General] abogdan:
I bought my HD2 on 11/17/2009 from eMAG.
[HD2 General] Beards:
Thanks..... Updated. :)
[HD2 General] ebliss:
Has someone compared the version of camera.dll or HTCCamera1.dll or HTCCamera.dll that is in their devices?
[HD2 General] jonathan_314:
news from Benelux Support Tech

I just got in contact with Adriaan from Benelux Support (Tech));

It was in Dutch, but he also states that its a software bug, and advices me to keep an eye on the htc.com website.

I think all of us just want it to be a software bug. (even if its a real hardware bug) So of course that is what HTC will try to tell us! But I would not mind, if they can resolve the hardware fault in a clean way with some smart software changes!
[HD2 General] Som30ne:
Well,

I do not think we think differently.

I just say that I cannot say for sure whether this is a software or hardware (or both) mulfunction.

It more likely to be a hardware problem - since it is localized to the middle of the image, and not Image-Wide phenomena.

(the localization shows either a defective sensor, or that the sensor is influenced localy by some interference)

(I just gave some ideas of why or how it might be a software defect,

although I have hard time believeing it is software)

(Hope It came out too clear enough :-) )
[HD2 General] Beards:
Thanks.....

I'm in total agreement with you that the hardware would effect the camera this way.... and the fact we see users with the same ROM but not all show the problem only adds to this leaning more towards a hardware issue.

Either way, I respect your call and logic. ;)
[HD2 General] rovex:
As i said before almost all cheap lensed cameras have the same effect, but the effect is usually MUCH less, often to the point where you cant see it. I think the only cams in phones i havent seen the effect on is in the branded lens phones from LG, Nokia and such. Its quite possible that the effect is made worse by bad software from HTC and because cheap lenses vary so much some people have worse cams than others.
[HD2 General] maati:
The nokia N97 shows the same effect. At least some N97s.
[HD2 General] Janluk:
I introduce myself are new to the forum, I write from Italy and greet you.

In Italy we are in turmoil for the problem rose and several people were undecided whether or not to buy the device for this problem.

I hope it is resolved soon, with your help. Hello.
[HD2 General] Beards:
Interesting rovex you have a HTC Touch HD, so are you saying it's also on that phone as well?

My Touch HD shows no such problem.

Benvenuto Janluk.

Look forward to hearing more on this from you later... :)
[HD2 General] rovex:
My HD has it now its running a Leo based ROM, but yes even before there was some chromatic variation and a softness towards the edge of the image.
[HD2 General] rovex:
More info. Im sure many are aware how blue some of the pictures are when the flash is used, well according to the calibrator i used on my plasma the flash isnt blue at all, its slightly yellow. One the pictures you can end up with so much cyan that you just cant compensate even in photoshop. This points even more to a software error. The colour balance is just not set up anywhere near right.
[HD2 General] niulj:
hi, Beards,

i browsed all the 47 pages, really quite a lot of reading. actually i do love this mobile, i personally don't want to go through the returning procedure. i do hope it is a software issue. if it is a hardware one, please HTC declares to recall all the HD2s.

please count me in your list

i got it from mobilephonesdirect.co.uk on the 18th of this month.

info about my mobile is:

My rom is 1.43.405.1 (70124) WWE

rom date 10/26/09

radio ver: 2.04.50.22_2

S/N: HT9B2XXXXX650

os ver: 5.2.21864(21864.5.081)

Manila ver: 2.5.19202525.0

Cheers!
[HD2 General] Beards:
Now this is MOST interesting and EXTREMELY important.

Given that your Touch HD prior to the Leo ROM still had chromatic problems but now with the Leo ROM..... Just how much worse is the camera on the Touch HD?

From what you say it sounds like the Leo ROM has weakened the performance of your Touch HD.

If that is the case then this would definately point towards a ROM issue would you not agree??
[HD2 General] Beards:
Thanks..... Added.
[HD2 General] ardsar:
I've got a touch HD running a leo rom. I'm in work at the moment, but will check later this evening.
[HD2 General] mr_Ray:
This is a somewhat key point. Has anyone else seen this with Leo ROMs on other devices? If so, can you give a before & after Leo ROM example?
[HD2 General] JayceOoi:
Malaysia units also got this issue. :(

ROM : 1.48.707.2 (71294) WWE

http://forum.lowyat.net/topic/1193713/+640
[HD2 General] Coatezy:
Have my replacement unit coming tomorrow because of the camera issue.. Will let you know how I get on with the 2nd one! :)
[HD2 General] dbryan:
Hi

My phone also has this problem, delivered from Mobile Phones Direct on 17/11/09 ROM 1.43.405.1 (70124) WWE
[HD2 General] rovex:
The effect of the leo ROM on the HD camera is small, mostly not visible on normal pictures, but against a white background there is a slight pink spot which wasnt there before.
[HD2 General] maati:
Have you tried setting the white balance to "light bulb" instead of "auto"?

When I do this, the pink hue completely disappears.

Considering this, I think the problem can be solved with a software update.
[HD2 General] erikjonpeterson:
I took two pictures; one with HD running Xannytech turbo leo rom and the other with HD2. Pretty sure I see a pink hue on the D also. Not as bad but there. First one is HD.

View attachment 250213
[HD2 General] razorblader:
Yup, definitely right, not as pronounced as it is on the HD2 but definitely there. That's good news actually.
[HD2 General] Beards:
Mmmm... not entirely a full proof conclusion but a strong hint nonetheless.

As I mentioned previously, this is probably the most important test we have heard carried to date.

1. Do you believe it is the ROM from the Leo that has effected your Touch HD?

2. Which ROM version do you have on the Blackstone?

Would you be happy for me to contact HTC on this surprising discovery?
[HD2 General] mightymn:
Increasing the saturation gives weird results. see the attached pics; the one with pink in the middle is from HD2. That's like what we have already seen. But the one from HD... weird! I wish we could have the same photo from a stock HD to compare.
[HD2 General] Beards:
I missed this post.... Another important discovery.

If this and rovex Touch HD's with a Leo ROM are anything to go by then it would seem the problem is effected in some way with the Leo's ROM.
[HD2 General] noodles222:
Hi all,

I really want to buy this device but i am waiting because of this camera problem. dont know if it was mentioned here, (sorry, not enough time to go through this forum section) but HTC said it is a software problem and very soon there is going to be a patch published.. it was stated on www.pocketnow.com i think, will look for the link.. a friend of mine said, the patch will include a new filter probably.. HTC doesnt want to repair all devices, probably 80percent have this problem.. lets hope..

the link:

http://pocketnow.com/rumor/htc-hd2-camera-issue-is-software-related
[HD2 General] rovex:
Assuming the patch isnt out by then ill get comparison pics of my HD2, HD (with leo) and HD (stock) on Friday. Don't have my HD right now a friend is borrowing it.
[HD2 General] Beards:
Thanks.... This will look very interesting.
[HD2 General] taiseer999:
Another photo from HD running Leo ROM "Xanny" 2.2

HD2
[HD2 General] Beards:
Again, very interesting....

The ultimate test would be two shots from the same Touch HD; shot 1 with a HD ROM & shot 2 with a Leo ROM.

...... but that would be asking far too much of someone.