yashsingh1/xdaforums huggingface dataset:
[HD2 General] loftysnake:
Bad news! The password issue came up again this morning (7/April). The good thing that the issue can be worked around by soft reset. It seems that the issue is still outstanding...
[HD2 General] HanzoVR4:
yeah today i'm one of the victim also... after installing swype on the phone it went for a softreset and when at the lock screen it says that my password is wrong, does any1 have any solution for this...now i cant enter my phone,huhu...plz help...thanks!
[HD2 General] AshMa:
Which version of Swype are you using? I have read that this only happens with the last 2 versions. I am using a custom rom by Kumar on my US T-Mobile HD2. I have installed the stock T-Mobile Swype cab (not included in Kumar's rom). I have also set my device to ask me for a 4 digit password, after 1 hour of no activity. And lastly, I have turned off auto screen lock in BsB Tweaks. everything seems to be working fine, only problem I see is that with Kumar's rom, I am stuck with the ugly Windows Mobile default passwor entry screen, rather than the much nicer HTC skin. Does anybody know if the HTC skin comes in a cab somewhere?
[HD2 General] Mistic67:
I can truly see everyone's point. I also like to have my phone passworded (don't want people snooping in my phone). But I'd rather be able to use the slide to unlock function as long as the phone hasn't timed out.

I recently went back to T-Mo to get my hands on the HD2. After evaluating it, I think I will switch back (fully) to T-Mo. Love the phone, even stock ROM & all. I would just like to change the unlock feature so you don't have to enter a password until it times out.
[HD2 General] HanzoVR4:
Hello...fixed my problem already,what i did was a hardreset and get a swype cab that is without any problem with the original rom. Luckly i backup all my contacts and msges...the version that i have b4 is from the thread that have all the t-mobile apps in .cab format. Then some1 told me that the version doesnt not work with our rom...Thanks !!!
[HD2 General] prulleman:
Man, I really want a fix for this...

I also have an exchange policy forced, I know how to disable that (temporarily) But that's not what I want. I just want the phone to lock with a pin after the set time, but within that time I only want the slider.

Is there a way to use S2U2 for this or will you end up with 2 locks after the policy kicks in again?
[HD2 General] loftysnake:
Go to http://xdaforums.com/showthread.php?t=583638

Item 27 to have a look.
[HD2 General] bryanz:
What about the problem of incorrect password??

Is there any solution yet? It just happened to me :(

Thank you!
[HD2 General] m0nkeyman:
You guys are gonna love this. I've just installed cookie monsters new version of his manila mod. Plus the settings program and it has fixed my ask for the bl**dy lock code every time I turn my phone on problem. You must set the settings to not use the in built slider. Works a dream!. Have a play with it and I'm sure you will get it working for you too.Shame HTC could not fix this to tell the truth don't think they really care.
[HD2 General] prulleman:
yeah, with the new cookies home tab you can remove the lock when in standby (just like tip 27 2 posts up) but then when you also use the pin lock (by exchange policy every 10 minutes for example) you will end up with the cookie slider, default slider + pin....

I have set it now to no slider at all unless the phone is really locked (via start lock). upside, no slider or lock when you use your phone at your desk. But you will have to manually lock the device with an some extra clicks when you put it in your pocket.
[HD2 General] flangepiece:
My phone has just started denying me entry - I'm on 1.66 UK ROM with dutty's task manager, Cookie Monster's mod (1.7 I think) maybe one or two other tweaks.

Over the last couple of days the touchpad has freaked out a good few times when typing texts (as if it's receiving loads of random keystrokes, backspaces, even tabbing to other running apps), and then yesterday it locked me out and told me I'd entered an incorrect password.

Then I got the a1b2c3 thing, and now it doesn't even respond to the unlock button, when I enter some digits. I've got no way into my phone right now.

I had the freaked out keypad thing on the previous ROM (which it shipped with) but that all seemed to clear up with 1.66. Now this! Time to try and get a replacement HD2 I think.

Will try a hard reset tonight though...
[HD2 General] AshMa:
Guys, I am using the only flashed rom I have ever tried and that is Kumar's rom. I have used a few different versions of his rom on my US T-Mobile HD2 and I have a 4-digit password set to activate after 30min of none use. I also have Co0kies Home Tab 1.7 lastest version and with that, I am now able to use my 4-digit password and use Co0kies built in slider.

End result: when I tap my on screen power off button (from Illiumsoft) or tap the red end call button, my device turns off. Then if I turn it back on within less than an 30min, the Co0kie Home tab slider (nice and it's at the bottom of the screen) is there but NO password entry. Only after a soft reset, do I get Co0kies slider, the default HTC slider and then password entry.

Also I wanted to let you guys know that I'm using Swype with the above and I've never had my device password not work. And I do enter my password a half dozen times a day.

Edit: Didn't see that monkeyman already posted the same thing :D
[HD2 General] fi3ry_icy:
does this help?

htc.com/europe/howto.aspx?p_id=297&id=183&page=3
[HD2 General] henv:
Thank you AshMa and M0nkeyman for this tip. Finally a good workaround. Only thing i had then is that if the telephone is locked for 15 minutes. I get 2 sliders and the pinlock screen. So i disabled the win 6.5 slider. Now i only have the cookie slider and the pinlock screen. Only downside. The pinlock screen had now the old style WM PIN screenlayout (windows 6.1 (a bit ugly)) but i accepted that.

I disabled the slider to do

HKLM\Software\Microsoft\Shell\LockScreen:

Enable -> change from 1 to 0
[HD2 General] m0nkeyman:
Thank you but you see this is the problem we are all having. The lock doesnt do what it is meant to do time wise or work like htc says it does. I had a chat with htc about this about a month ago and well looks like there gonna do bugger all about it :mad:
[HD2 General] gindran:
Guys, this worked for me,

My Situation:

Configured email to download from office exchange server. I guess the exchange server must have pushed down the policy to enforce password everytime you lock your phone.

Solution:

Enable/Disable the Exchange security policy – HKLM\Security\Policies\00001023: 0 = Enabled; 1 = Disabled

-> I changed the value to 1, disabling Exchange Security Policy.

Then I went into System -> Security -> Phone Lock and removed the "Prompt for password" checkbox.

I've turned off my phone and turned it back on several times and also had my emails downloaded, the Exchange security policy has not enforced it on the phone again. I understand that it is only pushed once, when you configure a new setting.

Good Luck!

<Please note that my problem was caused by the exchange security policy, if you have not configured email with an exchange server, this solution might not work for you>
[HD2 General] AshMa:
I think something went wrong for you. The same thing happened to me and since I couldn't figure it out, I did a hard reset and all was working again. I am talking about the "ugly" Windows Mobile pin lock screen you're talking about. As of now, I get the Co0kies Home Tab Manila Slider on every sleep/turn off. And at every 30min of none use, I get the same slider and then the nice looking HTC pin lock screen.

In the past, I had installed DINIK Slider and I think that or some other apps, may have done something to the HTC pin lock screen. Anyhow, you can have it all, just don't know what to do other than a hard reset.
[HD2 General] henv:
Ok that is interesting. I thought that you get 2 sliders every 30 minutes. Will do a hard reset and test your solution, its ok that I must do a hard reset if i can solve the problem with that. And then will install all programs/updates piece by piece. Thanks for your reply
[HD2 General] AshMa:
You're welcome! Glad I can be of help as this site has helped me so much as well.

Okay, another thing, if I'm reading you correctly; I only get one lock screen at any given time. At each standby/turning off phone, I only get the Manila slider I set from Co0kies. After my 30min pinlock, I only get the HTC default slider at the top and then need to enter my pin in the HTC pinlock screen. In the Co0kies lockscreen settings I have the following set:

Use these settings to get the result I think you're wanting:

Show lock button = off

Enable CHT lockscren = on

Enable default lockscreen = off

lock on standby = on

The rest of the settings are just personal preference:

Unlock on call = on

Lock after call = off

Unlock on plugin = on

Lock on unplug = off

Enable Vibration = off

Unlock Style = Manila (personally I like this one the best)
[HD2 General] henv:
Thanks for your settings. Will try this today. Got my second hd back from repair. Will try it on this one. Thnx
[HD2 General] lousyfer:
Update ?

I have been lurking for months - any progress yet as its now the 19th of May?

Thanks in advance

Cheers
[HD2 General] lousyfer:
Agree - phone is great but this problem makes the phone a piece of junk because anyone can access person information - last called numbers...etc
[HD2 General] AshMa:
You tried the above apps + settings and it didn't work for you?
[HD2 General] lousyfer:
Thankyou for asking

I had the phone do the enter a password thing a couple of times, had to hard reset and thats why i am here. After reading the information in here, i was under the impression that it was not fixed and still being looked into. Re post by member Henv:

"Thanks for your settings. Will try this today. Got my second hd back from repair. Will try it on this one. Thnx"

So i was waiting for: "This is fixed" or something of that nature.

I have a standard HTC HD2 with the spb interface.

Thankyou for asking

Cheers
[HD2 General] AshMa:
You're welcome! Well, I followed the steps I posted above and I have never had any issues since. However, I am using my US T-Mobile HD2 flashed to Kumar's ROM if that makes any difference.
[HD2 General] lousyfer:
Are you referring to these posted settings? and what part of these corrects the password lock problem and why ?....sorry i just want to half understand this annoying problem (thanks again)

Use these settings to get the result I think you're wanting:

Show lock button = off

Enable CHT lockscren = on

Enable default lockscreen = off

lock on standby = on

The rest of the settings are just personal preference:

Unlock on call = on

Lock after call = off

Unlock on plugin = on

Lock on unplug = off

Enable Vibration = off

Unlock Style = Manila (personally I like this one the best)
[HD2 General] AshMa:
Just to make sure we're both on the same page; I am talking about using the newest version of Co0kies Home Tab and using it's screenlock feature (instead of the Windows Mobile default screenlock) along with using the Windows Mobile default pin password feature. So yes you would enter the settings above, within Co0kies and all is working perfectly on my HD2. Hope this helps and if you have any other questions, happy to help if I can.
[HD2 General] lousyfer:
Very good thankyou. I have loaded all that sotware and made the changes.

Can i now add in a pin (password) somewhere, without having to later hard reset it becase the pin is to be wrong?

cheers
[HD2 General] lousyfer:
Still ok - no lockout, great siftware too thanks
[HD2 General] AshMa:
Looks like you've answered your own question:) Glad to hear it! As far as password problems, I have read that Swype seems to cause the password lockout problem for some folks but that the latest version does away with that issue. The latest version, being the one on the new HD2 ROM 2.13. If you use Swype, you might want to upgrade to the new version pulled from the new HD2 ROM, which you can download here: http://xdaforums.com/showpost.php?p=6523321&postcount=10
[HD2 General] geotzo:
wrong password, phone won't unlock

My phone closed due to low battery durning the night. When i woke up i switched on the device and entered the password to unlock the keyboard but i got a message "wrong password". I made a soft reset, took out the battery and put it on again but still the phone will not recognize the password :mad:

I google searched it and found out that other people had a similar problem but no solution yet othen than hard reset :mad:

Is there any other way of fixing this since i am not very comfortable doing a hard reset (haven't tried it ever again)?

This is really frustrating.

By the way, i haven't install swype so this is obviously not the problem.
[HD2 General] interlope:
I have spent quite a bit of time trying to change this standby locking behaviour WITHOUT major changes to my phone software. This thread did solve it for me, but not without some confusion first. My situation:

I need a password on my HD2 to protect private appointment data

I'm sick of not being able to hang up calls, access my diary or basically do anything after the screen has switched off without first entering a password

I don't want to extend the time before going to standby. Battery life is already limited

I DON'T need the slider lock function - I use a belt clip and buttons don't get accidentally pressed

I don't have an exchange enforced security policy.

If the above criteria fit your situation, the fix is as per tip 27 on the HD2 hints and tips thread. But ignore the part about "if you use S2U2". This works regardless. What confused me is that DeviceLockWhenSuspend was not in HKCU\ControlPanel\Keybd. If that's the case for you, simply add it as a decimal dword with value 0. Turn the phone off and back on and now your unlock password should only be needed with whatever timeout you choose to set in "phone lock" in the security settings.

Thanks to everyone who posted solutions to this thread.
[HD2 General] interlope:
geotzo, I hope you find a solution. I don't know if this will help at all, but if you have connected the phone to activesync in the past you may still be able to access the contents of the device since activesync usually "remembers" the password. The phone will still be locked, but maybe you can back everything up somehow through activesync, hard reset and then restore your settings back.
[HD2 General] Sibron:
Thank you Jonny, you'r a star!
[HD2 General] peje2:
I am using CHTEditor v1.8.5.1 (ROM 1.66) but CHT lockscreen does not support WM passcode unlocking.

As I enabled CHT lockscren=ON than set phone lock again so it has led to hard reset! Device refused entering digit.

What am I doing wrong?
[HD2 General] pinhead:
Is there a way to just disable the lockscreen slider completely? I am perfect happy with tapping in my PIN code every time I turn on the device but it is annoying to have to use the slider then type in the pin code every time.
[HD2 General] termignoni:
after almost 10 months with my HD2, this is my first time i'm having this lock-out problem.. tried soft reset several times but it still wouldn't accept my PIN.. i guess i just have to hard reset then..
[HD2 General] Camusa:
So, Love my HD2 still, but...the bloody thing deleted itself last week on Friday.

I seacrhed the forums and found this to be a well-known issue, but no fix that I could find and I want to be able to sync with Exchange without worry.

I was wondering if anyone has a fix for this "lock-out" issue.

PS-yes, I have hacked the registry to give me SOME of the original options back for the calendar other than snooze five minutes, but I want my old options back (2 weeks, 1 week, 2 hours, etc.)

To HTC:

This is very upsetting and I hope that this gets read.

With all its foibles I still loved this HD2.

It does not do the calendar well: I need things to be able to snooze for more than 5 minutes. I would like the functionality back for multiple snooze options.

The battery life is pretty poor.

Other than that I have loved this device-UNTIL NOW!

Last week my phone locked me out.

I am synched to my exchange server at work and policy mandates that I use a password for this in that I work in an FQHC.

All of a sudden I wake up and the phone will not let me in.

Now, I am not employing a genius password it was "2222." That was it!

I tried again and then once more and the phone prompts me to input characters to make sure that my keyboard is taking the strokes properly. It was.

I removed the battery and tried again. Still nothing.

I note that with my fumbling around that I have exhausted 6/8 of my attempts.

I wait to call HTC.

I get on with my IT department first and ask them if they forced a password change. They had not.

I called HTC and was told that this was terrible...have I tried removing the battery?

Yes. Then I am asked to do it again.

I do so. When the phone comes back up it states:

"You have one more attempt left. If you enter the wrong password again all of your data will be erased." Mind you, I am not pushing any keystrokes, just resetting the phone.

Then the rep asks me to do a soft reset.

Stupidly, I do so.

Upon rebooting the phone informs me that it is resetting the phone to factory defaults, wipes the whole phone INCLUDING my SD card which had photos, movies and other.

I look on the forums and see that this is a KNOWN issue since back in MARCH!!!

All of my information is gone.

I will not be able to sync to the exchange which I need for my calendar and work emails because I refuse to lose EVERYTHING again.

I spoke to another HTC rep yesterday and he was simply aghast. Very knowledgeable gent, but did not know how to address this issue.

So please, along with the calendar, the battery, and some other much needed updates...what is your team doing to resolve this "lock out" issue?!

I can almost deal with the other problems, but this one?!

Please, let me know.
[HD2 General] interlope:
Cool, now I know your password I can hack your bank accounts.

Okay, seriously, I agree with you. This problem on the HD2 is VERY disturbing and I'm shocked that nothing has been done about it. But then, have customers who have had the problem reported it to HTC?

I would really like to know some details from people who have experienced this lock-out. Is it limited to only certain ROMs, for example? Has it happened to people who use alphanumeric passwords as well as pins? Does it happen to people who change their password regularly AND people who never change it? Does it happen to people who don't have enforced exchange policies? I recommend anyone who has experienced this post some details in this thread so we can look for a pattern... I notice someone early on in the thread even suggested it may not be limited to HTC phones.
[HD2 General] pedmond:
Sorry, where are those settings in C0okie?

Unlock on call = on

Lock after call = off

Unlock on plugin = on

Lock on unplug = off

Enable Vibration = off

Are you talking about some other configuration software?
[HD2 General] peje2:
I would appreciate that as well but it isn't probably how the phone lock is designed.

I think that lockscreen slider is contingent on the phone lock.

If autolock when standby is disabled then the phone lock works properly inclusive of given delay...
[HD2 General] Fingersch:
Exchange User

There are several different issues in this thread, and I'm not sure the original one has been resolved.

My HD2 syncs with Exchange, and the security policy is set in the Exchange server. That disables options re: pin/password after lock. A tip in this thread shows how to ignore the Exchange server settings, which opens the lock timeout menu on the HD2.

So that's great - you set your pin/password requirement to "if unused for 1hr" but your backlight/turn off settings to a couple of minutes. Lock screen comes up and doesn't require a password... UNLESS- it sits on a desk for 1hr, in which case the pin is required.

Except... that's not what happens at all.

Having disabled Exchange policy enforcement, I can uncheck the "prompt if phone unused" and the lock screen works slider only which is great! BUT I have NO password protection at all. Lose that handset and my Exchange account is wide open to abuse.

Check the "prompt if phone unused" and the Slider unlock screen is followed by the pin entry screen WHENEVER the screen is locked. Immediately. I wonder what the "if unused for" menu is actually for? It doesn't do what it says at all!

I love the HD2. But if the choice is between unsecure and unusable it's a dog of a handset!

Is there no way of getting that unlock slider active, without PIN, unless the phone hasn't been touched for a period of time. eg 1hr in which case the PIN is required?

Note: COokies lock screen warns against mixing with Exchange server. I know I've disabled it, but if the Exchange does push the settings, then I could end up needing a hard reset so stuff that for a laugh! So I'm talking about the Manila lock screen here.

Thx folks.
[HD2 General] boomboomer:
I found the solution to this one a while back, can't remember the thread so:

HKEY_Current_User\ControlPanel\Keybd - change "DeviceLockWhenSuspend" to value 0

Was reading this thread as my PIN changed overnight without my knowledge, hard reset was the only cure - rebellion from a trusted friend really hurts!
[HD2 General] reja chy:
dear, i've a htc hd2 mobile... i lock my phone by password.... but now the password is not work.... always tell wrong password (but my password is correct).. so dear tell me what can i do..... how to open my phone...... or reset my password.... plz sir tell me by mail as early as possible...... all the best..... thanks

e mail : md.reza@yahoo.com

gdreza@gmail.com
[HD2 General] tazprime:
My HD2 has also locked me out. Will not accept the correct (or incorrect) pin. Didn't want to do a hard reset as I don't want to lose my notes and contact details etc..

The hard reset that is described here did not work (pressing vol keys and power button and then vol up key.

So I cannot even hard reset if I wanted to!!!

Already wasted a whole day trying to deal with this.
[HD2 General] botak_hd2:
bloody phonelock

can anyone tell me one by one how to reset my phonelock problem please.....
[HD2 General] farangdang:
I had the phone for a month with the stock T-Mobile rom and no problems at all with the pin code. Then, getting tired of the WinMo 6.5 shortcomings and seeing so many good things said about CHT I thought I would try the CHT 2.0.0 and see how it worked. It was fine initially, then after loading on a few of the add-on cabs, I was given a restart prompt, and thought "Sure, what harm could that cause?" So power cycled the phone, it comes up with a strange purplish colored number pad, and PIN code not recognized. I could still access my phone through ActiveSync, so backed it up, then downloaded Omega XT (with CHT).

After installing Omega XT, I got my email set up (corporate account - pin code required, no option to avoid it), then started loading all my previous utilities (GPS, Swype, some games, google stuff, etc...) and the POS did the same thing again. Argh!! So, this time, I've loaded everything, and planning soon to set up the email account. It's a company phone, or I would just leave the email off. I'm hoping since everything is all set up already I won't have the problem again. If I do, I'm going straight back to the stock T-Mobile ROM, and will just boot off SD card to Android. Or, maybe I'll go trade the phone in (at a loss) for an Android phone which from all I hear will work much better and have 10x the utilities.