yashsingh1/xdaforums huggingface dataset:
[HD2 General] maati:
Which ones are from the HD?

I guess the tint is less noticeable on the HD because the saturation is lower there in general.

The HD2 takes photos with higher saturation, this the pink is more obvious.

If the HD would take photos without the pink tint when it runs the stock ROM, then we could definitely confirm this as a software issue.

And it would be very interesting to try different Leo ROMs on the HD, in order to see whether there s a version of the camera software that doesn't have the error, and maybe even extract it and install in on our HD2s.
[HD2 General] Beards:
This is exactly what I am saying.... :)
[HD2 General] mightymn:
@taiseer999:

Your second photo from your HD definitely has more pink in the center than your HD2 photo. Strange thing is the latter doesn't show any pink even in high saturations.

I'm getting confused. The HD is surely having some pink issues here, but unlike HD2 they're not always in the center.
[HD2 General] Xeon:
HD Leo R7 ROM. The image suffers from the same issue. Pink colors.. Confirmed, It is a ROM issue.

cheers..
[HD2 General] maati:
It's not entirely confirmed as long as we have no shots from a stock HD. Could one of you please do this? It would really help a lot.
[HD2 General] ijob:
I'm trying really hard to find the pink on those R7 Rom pics
[HD2 General] Xeon:
Sorry for the bad news. I dont have a Stock ROM now but found some pics taken a year ago with the Stock ROM installed. The weird thing is that the same problem exists... hmmm a bit worrying. Excuse me for cutting the pic but I don't have the right to show the person's face. see yourself the colors. Disappointing...
[HD2 General] maati:
That's bad news. I'm actually flashing a stock ROM to the Touch HD at the moment.
[HD2 General] gavinfabl:
i have done some other tests in a total white room and believe issue to be software. i am out now but will post more tomorrow.
[HD2 General] Som30ne:
Except for the last image . . .

In all the HD photos (Except for the last one, with the person cut out) I found it very hard to spot the pink spot,

while the pink spot was very evident with the HD2 photos.

Now, considering that the HD has the same problem with the original ROM,

as the HD2 has with it's original ROM . . .

I reallt dont know what to think

And considering the facr that the HD running the HD2 ROM pictures seem to have less pink in them - leaves me totally puzzled.
[HD2 General] Chrlz:
Maybe its software after all... :cool:
[HD2 General] Xeon:
The R7 ROM pics where taken at night with no enough lighting. If you take a look at the grill, the color is pink.. shouldn't be to hard to find.

I am convinced that HTC is trying to develop a patch to compensate the unbalanced colors. Why would a HD stock ROM suffers from that issue and newer HD ROM not as long as no body raised the issue before Leo was out ?
[HD2 General] Xeon:
Another theory would be that the HTC camera software sucks by itself and its causing the issue while processing the image.
[HD2 General] Xeon:
Just my 2 cents.. The pink shows up replacing the light gray and not the white color.
[HD2 General] maati:
The pink spot is very obvious on my Touch HD.

I'm still doing some tests, I'll post the results soon.

Okay, here are the results:

Touch HD with Dutty's Leo Holy Grail:

Touch HD with Xnor's Rhodium ROM:

Touch HD with German stock ROM:

HD2 in Comparison:
[HD2 General] erikjonpeterson:
OK check this out. I took this with my friends Motorola Droid! WTF is going on here?????? Is it possible that these phones all use the same camera hardware and it's F'd up?

View attachment 250338
[HD2 General] Xeon:
Is the camera paranoia hitting everyone here?
[HD2 General] mightymn:
holy crap! that's definitely pink in the center
[HD2 General] maati:
Just a new post so that I can upload more pictures ;)

Look two posts above!
[HD2 General] futureshock:
Hey, is there any 3rd Party camera outside?? maybe we can try too take a picture with a nother program!
[HD2 General] maati:
:confused:

Look at this picture from the Nokia N97:

(by GSMArena.com)
[HD2 General] MadBastard:
2 photos from my old blackstone .i thing it was laurentius rom . 90 photos from 105 are ok - no pink spot. atached photos are made 1 after another.
[HD2 General] maati:
Looks like a common issue among recent camera phones...

Maybe the software on the HD2 just intenifies it, but it seems like it's present on various phones - including my old Touch HD.

Well, actually, I've taken loads of pictures already with my HD2 and most of them are really great.

In 'real life', the problem is not a problem at all most of the time - as long as you don't take pictures of white surfaces it's not noticeable on my HD2.

I'm very happy with the camera in my HD2 - most pictures are great, the flash is great and the pink hue only sometimes degrades pictures and maybe there's already a fix on the way (let's hope so).
[HD2 General] skywatch:
I have done some comparison with the HTC HD 1.56.405.1(43972)wwe and HD2 1.43.405.1(70124)wwe and the photos turn up that HD has the same problem as well not as bad as HD2 though.
[HD2 General] refaat_ashi:
These photos from my DIAMOND (2.03.415.2 WWE)

http://www.mediafire.com/file/4udfzyjxngw/IMAGE_369.jpg

http://www.mediafire.com/file/g3myjjqymhy/IMAGE_370.jpg

http://www.mediafire.com/file/ko3jmjqdzwz/IMAGE_371.jpg

http://www.mediafire.com/file/mzz32wwfmyn/IMAGE_372.jpg

http://www.mediafire.com/file/x2ehmoozwz1/IMAGE_373.jpg

http://www.mediafire.com/file/uz0aui4l2ly/IMAGE_374.jpg

http://www.mediafire.com/file/tjt2yzmym2i/IMAGE_375.jpg
[HD2 General] Dr.Sid:
Loose the huge pictures, man :eek:
[HD2 General] cyberde:
Yeap noticed it too, bought mine on Nov 06 from pdashop.nl (ROM 1.43.404.1 (70124) NLD).

Hopefully they'll release the fix soon :)
[HD2 General] deyanp:
The question is how soon - the hotfix should be "hot" enough to be released in a couple of days, right? I am wondering because I have about a week to decide if I return the phone ...
[HD2 General] cyberde:
I'm already due to my return date so I'll just have to wait. Havn't made too many photo's so I've just noticed it when I saw this thread.

After catching up some reading it seems that newer ROMs don't have this issue, so you could say it's a software problem and a hotfix should fix it :)
[HD2 General] Coatezy:
Received my replacement this morning from Clove guys.. Same issue. :( Not sure if I should just wait and see if a software fix comes along now or not.
[HD2 General] DMAND:
Weird how the N97 and Droid pics posted here have it too but it doesnt seem to be reported much, hope the come out with a hotfix soon to test.
[HD2 General] rovex:
Its the least of the N97s issues, owners have much bigger fish to fry, and the droid? Well its a moto, they are lucky the cam even works!
[HD2 General] Wielki.Brat:
I also one's I sent to the exchange and I am afraid that I will get of theses with the defect . :(
[HD2 General] Beards:
List Updated.

See Post 138 Here.
[HD2 General] sebasbabel:
HD2 Spain

In Spain we recived the first units of HTC HD2 from Tuesday November 24th, I got mine the last time that day and also comes with that problem, I have also contacted HTC Spain and its recommendations are Softreset and hard reset. I told her that I had already done this and the problem persists, the report in the forums on this and other countries are sensing the same problem, but here they did not know anything about anything at least for the moment and that could send it for repair. Obviously I prefer to continue with the problem (mild for me) to send and no fix to lose sight of other long the HD2 (here in Spain has a good reputation HTC service technician, often come with more problems than it is was)

A greeting and continue reading the thread and possible solutions Perhaps a change in the store where you buy it? "Maybe the new HD2 has the same problem? Quite possibly, the first shipment here in Spain
[HD2 General] Beards:
Just received another reply from HTC Support EU:-

Hi ****,

The only information I have is that the patch is in development as a priority.

Best Regards

****

--------------------------------------

Not much to go on... and at what timescale do we deem priority solved in a length of string?
[HD2 General] mr_Ray:
All this proves is that HTC owners are a whiney moaney bunch! Err... I mean, we have far higher standards!

Joking aside, considering how we're starting to see this as an industry-wide (not device or even company specific) problem, it will be interesting to see what HTC's "priority" patch gives us, and will others follow?
[HD2 General] Beards:
Agreed..... And for once I'm glad I fall into the band of the whiney moaney bunch!

Lets face it.... had we not taken such a stance, would HTC have sat up and done something about it.

Anyone for a friendly revolution....:D
[HD2 General] cyberde:
Haha so true. If not, someone would've found a way to fix it anyway (TytNII GPU drivers anyone?).
[HD2 General] Janluk:
We put this photo that shows obvious signs of

Pink Syndrome (the so called because on many devices)

You'll never guess which cells come from ...

...is my Omnia HD, I do not believe my eyes and yet you carry the chromaticity coordinates in the photo:

R - 162

G - 141

B - 146

else:

R - 152

G - 133

B - 137

We discovered by chance what the builders would not that turn out?

It's your decision.
[HD2 General] Shasarak:
Do you think if we all made enough fuss about the lousy 3D acceleration, bizarre absence of USB host support and lack of GPU-acceleration for third-party video apps (or alternatively lack of codec support for the built-in video apps) that they might do something about those???
[HD2 General] gavinfabl:
I suppose the solution is too dissamble the Canon lense from my digital camera and re-wire it to the HD2 :)
[HD2 General] Isadora:
Good idea that, and to make it perfect, any chance I could put the sensor from my 1ds III on the HD2 :p
[HD2 General] sunking101:
Never mind all that, what about the most basic features of a mobile phone which the HD2 gets wrong.....like actually being able to make a call? Whenever I ring anyone the earpiece volume is SO loud that I actually use it as a speakerphone! Oh and don't get me started on the speakerphone itself, it is unusable in a relatively quiet environment - WAY too loud. The speakerphone actually distorts. Both devices have the volume sliders right at the bottom. It's pretty shocking when I can surf the internet very well on my phone yet making calls is a painful experience!
[HD2 General] sebasbabel:
totally agree, the first call that I just thought I was put in hands free ...:eek:
[HD2 General] gavinfabl:
I must be partially deaf as I had to turn volume up !
[HD2 General] ijob:
I spoke to HTC this afternoon and after informing me that my HD2 [I sent it back to them] was the first they had received back to themselves [a UK first? :) ] they said that they were hoping to get the fix out 'hopefully' next week.

They also tried to charge me via the tracking system as it came up as 'out of warranty' lol. Ive had it since the 11th Nov!
[HD2 General] Beards:
Me too... but then again, I am a little old & crusty...

Out of Warranty........
[HD2 General] Beefheart:
Not had a problem with this myself. Coming from an iPhone I quite like the novelty of not having to strain to hear every word that is said or having to constantly ask people to repeat themselves. Either you have a faulty unit or, dare I say it, you're exaggerating?
[HD2 General] futureshock:
hey man i think this is a feature!

it calls pocket mode!

the ring is even louder than normal... but after you pick up the phone you will notice that it gets soften down...
[HD2 General] DMAND:
Pocket mode is to do with Ring volume, not earpiece volume ;)
[HD2 General] sebasbabel:
Add device

You can add if you want my device bought in Spain in Anzup Nov 24 Madrid (Spain)

Version de ROM: 1.43.412.1 (70315) ESN

ROM date 10/30/09

First consignment and the problem is fairly mild in my HD2

TNK
[HD2 General] Janluk:
Problem in ITALY

HTC Dear Customer, Thank you for contacting our technical support. Our goal and 'offer you a high quality service' and answer all your questions. Recently we wrote about your request HTC has received reports that under certain lighting conditions, images taken with the camera dell'HD2 are pinkish in color, or have a pink color. Whatever that defect and 'limited to a small number of devices, we are currently investigating' these reports and we will work to develop a solution for such devices. Thank you for your patience. Sincerely Fred HTC.

What makes you laugh and that alone for them is limited to a small number of devices.:eek:

In Italy, a few days, we have begun a statistical research in the forum to know what percentage of devices with the pink halo Leo, the result marked current 50%, 50% lighter. Everyone has this problem
[HD2 General] Beards:
Can you provide any links please. Doesn't matter what language.

Thanks. :)
[HD2 General] Beards:
Thanks added.

List Updated.

See Post 138 Here.
[HD2 General] Audio Oblivion:
i have rom version 1.43.405.1 (70124) WWE

ROM date 10/26/09

bought from Vodafone UK Retail store.

didnt think i had the issue but have found it appearing in low light.

I did however notice immediately that when i start the camera there is a pink tinge to everything.

The problem is actually quite bad in low light... but with flash or with lots of light and most day shots its not visible for me.
[HD2 General] Dollyco:
You can add my HD 2 to the "pinklist"

Delivered from GSMweb.nl on 11-11-2009

romversion: 1.43.404.1 (70124) NLD

Rom date: 10/26/09
[HD2 General] ZzznicotinezzZ:
Same here!

ROM DATE: 10/26/09

ROM Version: 1.43.405.1 (70124) WWE

Bought from Handtek (17/11/2009)
[HD2 General] sunking101:
Nope. The earpiece volume is actually loud enough to use as a speakerphone and the speakerphone itself is *ridiculously* loud, it is like it's on full volume and distorts! The volume slider is on the lowest setting. I actually shy away from making calls on my mobile now, which is ridiculous. I will return it if a hotfix isn't released in the next few days. Exaggerating? No. I've never had a phone this loud, ever. It hurts my ears and will end up giving me tinnitus! Even the most hard of hearing person wouldn't turn the volume slider above minimum on my HD2.
[HD2 General] Coatezy:
Hmmm wierd because I was only just thinking that mine wasnt that loud with volume right up... :S
[HD2 General] sunking101:
Seriously?? How about your speakerphone?
[HD2 General] jonathan_314:
Same with me, I had difficulties using my phone in the metro station. But i wasn't quite used to handle the buttons :). So I guess, I forgot to turn up the slider a bit!
[HD2 General] Janluk:
[QUOTE = Barba; 5027712] Puo FORNIRE link per favore. Non importa Quale lingua.

Grazie. :) [/ QUOTE]

Ecco il link.:)

http://forum.telefonino.net/showthread.php?t=632972 [/ url]
[HD2 General] Som30ne:
Interesting thing

I took the following pictures with an old Motorola V3x.

The two images taken with incandecent light bulb - have the stain

The two images taken with fluorescent light bulb - do not have the stain

(Now - Im wondering - is it the type of light causing the problem,

or is it the color of the light - as the incandecent light is yelowish,

and the fluorescent light bulb used where I took the pictures

is more to the white side)
[HD2 General] Beards:
Best way is to take the same shot but this time have someone stand in front of the area to be photographed.

If the person's face (or sourounding edge of the face) turns out pink then yes, you have a problem.
[HD2 General] mids99:
I have this problem too.

Bought my HD2 from the O2 shop in Northampton yesterday (26th Nov)

romversion: 1.43.206.4 (70315) WWE

Rom date: 11/06/09
[HD2 General] Fru T Bunn:
Please can you add this to the pink list:

Rom : 1.43.405 (70124) WWE

Date: 26 October 2009

Purchase from Insight UK, delivered 13th November
[HD2 General] Som30ne:
Hmmm

Im sorry, but I dont follow.

Please explain . . .

(I took images of a white piece of paper - two under incandescent light, and two under fluorescent light -

what does a person have to do with that ?

Why does a person have to be a part of this test ?

Or as I said - I do not follow. . . .)

Thanks

Besides - my point was that maybe all these cameras have this problem, and it is not unique to the HD2.
[HD2 General] socket84:
I'm in, same camera (PINK) problem...

HTC HD2 ITALIAN

VERSIONE S.O. ---------------- 5.2.21869 (21869.5.0.82)

VERSIONE MANILA ------------- 2.5.19211619.0

VERSIONE ROM ---------------- 1.48.408.1 /771294) ITA

DATA ROM -------------------- 11/16/09

VERSIONE RADIO -------------- 2.05.51.05_2

VERSIONE PROTOCOLLO ------- 15.28.50.07U
[HD2 General] Beards:
What I am saying is the majority of the problems are easily found when taking a shot on a Plain White Background.

However, quite often is the case if you then take the same photo but this time have someone first stand in front of the same white background and take the shot you don't notice the pink so very much.

This is because the camera is not having to hunt around on a plain white background (it has other colours to look at).

So..... a good test is if you get the pink even when you have a subject (a person) in the frame then your camera has quite a bad problem.
[HD2 General] Som30ne:
Ohh

Ok.

Thanks for the explanation.

(When you explain it to me slowly, I get it fast :))
[HD2 General] Beards:
No Problem. :)
[HD2 General] lordsigmund:
No real problem with my camera, very slight pink tint without flash on, only noticed it when taking a picture of white paper below, not visible in normal pictures. I have seen this worse on digital cameras tbh. No pink with flash on too.

Bought from O2 this weekend.

OS Version: 5.2.21864 (21864.5.0.81)

Manila Version: 2.5.19202525.0

ROM Version: 1.43.206.4 (70315) WWE

ROM Date: 11/06/09

Radio Version: 2.04.50.22_2

Protocol Version: 15.26.50.07U
[HD2 General] spastik:
1.43.405.1 (70124) WWE

bought in 10/26/09

same problem :(
[HD2 General] Shasarak:
Whether you're shooting against a white background or not has no effect on the camera. The problem is that there is relatively more red in some parts of the picture than in others. It is easier to see the difference between no red and a bit of red than it is to see the difference between quite a lot of red and even more red. So shooting a white background makes it easier for the human viewing the photo to perceive the extra red - it has nothing to do with whether the camera adds it or not.

Think of adding drops of red ink into a glass of water; it's easier to spot the water turning pink if you hold a white sheet of paper behind the glass. If you hold a pink or red sheet of paper behind the glass, the effect is harder to see. But that's not because there's less ink in the water.
[HD2 General] sebasbabel:
Coment settings camera

in short time and can anyone really say which are modifications of balance, brightness, contrast, and so we can do to ameliorate the problem of the Pink Panther?

At least for now until HTC deign to say something or release a solution for us.

For example I have the following configuration:

Menu: White Balance

Iso: Auto (not whether it is better 100 or 200, etc.)

Brightness: 0.0

Advanced tab 3 / 5 Image Properties:

Contrast +4

saturation +2

Sharpness + 3

It thus gives bad results but I've seen better photos of the camera problems also HD2 roses.

Could you comment on your settings?

Thanks ... and a warm welcome, great thread and good work.
[HD2 General] Beards:
Okay... well I've been doing this for sometime and in my opinion it does make a difference.

The White Balance is not hunting around so much when it has more than just one colour to look for.
[HD2 General] pigglett:
Hello

just received today 27/11/09

1.43.405.1 (70124) WWE

test straight out of box has the pink blob :(
[HD2 General] rovex:
Ok i restored my HD to the stock ROM (well the Aug 09 orange update ROM) and there is no pink blob in the final shots, BUT if i pan around the blob is there in the viewfinder and it goes after a second or so after the phone decides on settings. With the Leo ROM on it the pink never went away fully.

This seems to indicate that the HD2 simply isnt reaching the right setting for the cam.
[HD2 General] MicTh:
Count me in

Please put me on the "pink" list. Besides the pink problem my phone is not focusing right... almost all my photos are out of focus.

Country: Denmark

Phone is from first batch (recieved 13. nov. 2009)

Bought from Telmore (with no special software and not locked)

OS Version: 5.2.21864 (21864.5.0.81)

Manila Version: 2.5.19202525.0

ROM Version: 1.43.403.1 (70315) DAN

ROM Date: 10/28/09

Radio Version: 2.04.50.22_2

Protocol Version: 15.26.50.07U

I called HTC today to get a confirmation on this problem might being a hardware error. First the woman i talked with said that they where aware of the problem and that they thought it was a hardware problem. She promised to send me a mail confirming this.

When i got the mail it was just a standard mail saying that they didn´t know whether the problem is hardware or software.

I called again and i got the impression that she was not alloved to telle me anything so i asked for the supervision. He told me that this hardly was an issue because he had only heard about ONE person besides me who had this problem???? He said that he was on top of the information for a lot of country and that he would have heard it if there was a problem. I told him about this thread but he was not interessted in getting the link?? :mad:

I have sent my HD2 back to the reseller today because it was my last chance according to the terms for getting a new instead. If the new one has the same problems I will return it for a refund.

I love this phone, but after the phonecall with HTC today i do not want to have a phone with the slighest hardware error. I´m very dissapointed in them.
[HD2 General] Beards:
This attitude does not surprise me.... and they wonder why we loose faith in their so called expertise!!
[HD2 General] MicTh:
hmm.. yea i have the impression that they are very well aware of the problem, but by admitting it they will have to do something about it :( I will keep you postet here if there are any thing different with the new one, once i recieve it. think i could take a while allthough Telmore has been great in the matter.
[HD2 General] Shasarak:
That's probably true as far as it goes, but not relevant to the pink blob issue. :) The white balance setting that the camera uses applies to the whole picture. If the entire picture were too red or too blue, that would indicate a problem with the white balance value that the camera had decided to use. (There have been a few instances of this reported in this thread - cases where the entire picture goes bright pink - and there's a similar problem with the flash shots coming out much too blue). But the "pink blob" problem is precisely that the white balance is effectively not uniform across the photo - it's shifted to red in the middle and not at the edges. There's no legitimate way for that to happen, no matter what the camera is looking at, and the camera getting confused about the white-point of the ambient lighting and hunting around for the correct white balance cannot be causing this.
[HD2 General] Shasarak:
The impression I have is that HTC Tech Support has virtually no contact with "head office" at all - I'm not even sure if the guys who answer tech support emails even work for HTC, they may be some of external call centre! Certainly, if you have a technical question about the software, then HTC Tech Support Europe is unable to contact any of the actual software developers to get an answer.

So it's possible that this is simply a case of bureaucratic incompetence (Tech support guys have no way of finding out what's going on) rather than a deliberate conspiracy of silence.