yashsingh1/xdaforums huggingface dataset:
[HD2 General] vinokirk:
Yeah another guys got his this morning who got his despatch email on friday

http://xdaforums.com/showpost.php?p=4964208&postcount=100
[HD2 General] rovex:
Yes but it should have been yesterday at the latest. Special delivery posted Friday often arrives Saturday as well, whether you paid extra or not. I didnt expect it Saturday, but i did expect it yesterday.

Clearly they did lie in the despatch email, because it was not despatched (left them and entered the postal system) on friday!

Why did they send out fake despatch notifications? To stop us complaining? That clearly didnt work.
[HD2 General] vinokirk:
I am also under the impression that they just turned everyones order to 'complete' and sent everyone despatch emails, just to try and put people at rest.
[HD2 General] paulrockliffe:
I had the dispatched email on Friday and now no order details in my account, but still no delivery.....
[HD2 General] RandomMK:
I had the completed email after calling them friday and they even told me on the phone that the latest it would be here was monday.

Ive just had my post for today and no phone, the worrying thing is they have ported my number over so as of 4pm today I got no phone of anykind :(

I really hate being lied to and what is worse is that they are ignoring all phone calls and emails
[HD2 General] vinokirk:
Does it come with the postie or does it come in a van after the mail, by Royal Mail or Parcel force?

Anyone?
[HD2 General] rovex:
Can be either, ive has special deliveries before with my normal post and separately.
[HD2 General] les_paulde:
I believe it comes in a van as it is Special Delivery, so not with your regular postman... (at least thats what i read in the O2 forums) I'm also waiting atm, received my dispatch email yesterday ~1pm with the promise it would be here today. I'm not holding my breath though but at least I can work from home... ;)
[HD2 General] RandomMK:
Unless they have changed it since I was a post man, special deliery goes with the postman unless it is to big for his bag. So should come with postman but if he has lots of parcels then it will come with van
[HD2 General] rovex:
ITS HERE! Unboxing now..
[HD2 General] acostaf:
When did you ordered ?
[HD2 General] les_paulde:
and how was it delivered? van?

and when did you get the dispatch email?
[HD2 General] RandomMK:
Phone just turned up there posting it in a box 3 times its size so it has to come via van thats why the delay. Im never using MPD again
[HD2 General] vinokirk:
Has anyone who ordered over the weekend got theirs?
[HD2 General] les_paulde:
Nice man, congrats! similarly, when did you receive your dispatch email exactly?
[HD2 General] rovex:
No thats not why, expensive items will come in a van usually.

This thing is gorgeous. The Leo ROMs for the HD dont do it justice.. really.

I have had a crash, an audiomanager crash, but i had issues on my HD as well (i put the HDs card in it), i think some of my music files or album art files are corrupt, once i removed them it was fine.

Its an unbranded unit (on T-mobile), comes with all the retail accessories and has youtube and router software.
[HD2 General] michal_alton:
Yes Yes Yes, got mine just now :D

Came with a van 2h after postman :)
[HD2 General] les_paulde:
Today is a beautiful day, mine just turned up as well (van)!!! :D Dispatch email was yesterday ~1pm! Sweetness, it's so nice feeling like a kid again! :D
[HD2 General] vinokirk:
and when did you guys order?
[HD2 General] rovex:
I ordered weeks ago.

Now testing video files to see what it can handle and installing my app collection.
[HD2 General] les_paulde:
I ordered on the 29th of October. Nothing happened until yesterday, where MPD called me saying they couldnt port my pay-as-you-go number from vodafone to contract, and if i wanted a new number. I told him, if you can guarantee it to be here tomorrow (today that is), then I'll have a new number. He said yes and did exactly as he said. So I guess I'm not too unhappy with MPD except for the fact that I wouldnt have minded some more status updates and a tracking number...
[HD2 General] riz157:
got mine today ordered 24/10. brilliant can't wait to get home.
[HD2 General] amarko5:
Well I guess despatched = a lie as its not arrived here, had it been despatched yesterday then it would have been here today.

so far the following lies

ordered 13th before deadline "order before 3 get next day" mmhhh lie

called sunday told credit check was not done = lie it was done on friday

email saying despatched yesterday = lie as its not here.

it really is an fiasco :mad:

i guess the despatched email means its been moved from the front of the shop to the back !!
[HD2 General] les_paulde:
what time did you get despatch email?
[HD2 General] mr_Ray:
The text next to the buy button on the device page says IN-STOCK NOW! - ORDER BEFORE 3PM FOR NEXT WORKING DAY DELIVERY! and has done since they recieved it. No disclaimer, no "see small print for details".

Also for those lucky enough to get them to answer the phone, those who have had an actual email reply, or had the sheer unadulterated job of their live chat have had lies told to them directly.

Oh, and there's the lying "despatch" confirmation emails. Mine allegedly shipped out on Thursday (on Special Delivery - a next day delivery service) yet no delivery Friday, no delivery Saturday, no delivery Monday, no delivery so far Tuesday...

BTW count the clicks between the "free" insurance auto-added to your order and you being able to find out how much they rip you off for it. Unless you go through these multiple levels of unindicated small print, there is ZERO indication of this.

Straight up truth-talkers this lot, yeah!
[HD2 General] Mattstarky:
Hey guys, new to the forum, quick question.

I ordered today at 10.32am.

From reading what you guys had been saying i didn't expect anything from them for a few days. until i got an email from them at 12.44pm.

Subject : Your order has been dispatched.

I was a bit :eek: cause that seemed a bit fast. upon opening the email it didn't seem to look right

down at the bottom of the email, it read

Order Date:	17/11/2009 10:42:46

Paid:	No

Payment Method:	Card

New Mobile Number:	$$$SMARTLIFT_PARAM_MOBILE_NUMBER$$$

Handset IMEI Number:	$$$SMARTLIFT_PARAM_IMEI_NUMBER$$$

New SIM Number:	$$$SMARTLIFT_PARAM_SIM_NUMBER$$$

so i'm guessing something didnt go right?

edit: my online order status is now "complete"
[HD2 General] mr_Ray:
I guess it means "this person said they're going to cancel, quick mark it as despatched and go back to sleep for a few hours. Since we've 'despatched' it [evil laugh], charge their credit card while you're at it!".
[HD2 General] mr_Ray:
Hahahaha is that STILL broken? I guess they still haven't figured out how to send form emails yet. I guess they took the tech guy off duty to pick up and put down the phone when people call in to complain.

BTW MPD work on an alternate definition of the word "despatch". Don't expect your order to actually leave their premises for a while yet (if ever).
[HD2 General] Mattstarky:
ah well,

i just spoke to the "Live Chat" help thingy.

well that was interesting.

he/she/it said that my order would be "with me tomorrow"

i'm not holding my breath one bit.
[HD2 General] riz157:
I think they have resolved the back log now they are working on current orders, so you maybe in luck but relistically you will probably get it Thursday.
[HD2 General] _luc:
I pre-ordered the HD2 on 10th of October (!!!). On Thursday last week l noticed that my order status has changed to "complete". I got in touch with guys at mobilephonesdirect to get the confirmation on the delivery date. I gave them my reference number and have been told that the phone will be with me within 48 hours.

It didn't arrive within 48 hours. I believed, naively, that postman will knock my door on Monday.

Nope. Instead they called me yesterday morning saying that I need to confirm my card details. Yet another kind of delay tactics? I went mad but they apologized and assured me that I will receive the phone today. Sure as hell.

No delivery. No phone.

mobilephonesdirect are a bunch of lying scumbags, extremely skilled in infuriating their customers and catastrophically failing to deliver on their promises.

Now I put a lot of effort to convince as many people as I can to AVOID MOBILEPHONESDIRECT LIKE A PLAGUE.
[HD2 General] nas09:
hi i preordered on 9th of November and i finally got mine today..

They didnt do too badly with me although i was expecting the phone on friday and again on monday..

but it arrived today!

not a good service - updates on why its delayed / tracking number would be nice at least then your not left wondering whats going on.
[HD2 General] kai_:
I too placed my order today but at around 2pm. I've just got the exact same email as you and my order status is listed as 'complete'.

I actually tried to place an order on Thursday 12th November. On that ocassion my bank wouldn't authorise my card transaction - in fact the bank called me up immediately to ask if it was a fraudulent transaction. After some discussion, the bank agreed to authorise the transaction. However, about 4 hours later I got an email stating that my card had failed an AVS check (address verification). I called my bank who told me everything should have been fine and my current address was as it should be. It was a kind of blessing in disguise as later on that day MPD lowered their prices and also advertised that they would be bundling in a free microSD card into the bargain.

My contract with Vodafone is up now and I was waiting on them to give me a call to see if they could do me a decent deal. After some discussion from retentions over the weekend, their first offers were quite frankly, atrocious. The deals for a new customer were better (£40p/m 18months, 900mins, Unlimited texts, free landlines and data). After some haggling, I got them down to the overall cost of the package to £555 (£35p/m, 12months, 300mins, Unlimited texts, data & £135 up front). Although MPD do have a slightly poor reputation, they are still offering the cheapest overall package for me - I chose the Combi 30 including Web n' Walk (12months, 300mins/200texts & data & £107 up front) and overall it works out around £530 when you factor in delivery charges, etc. Although it is only around £30 less (and unlimited texts) I'm a little wary of Vodafone's 500mb data fair usage policy so opted for T-mobile and their higher 1gb (or 3gb depending on what you read).

Buying the phone sim free will cost £450/£500 so it's almost like interest free credit and having the bonus of having a useable phone plan. (Any decentish plan with data will set you back at least £18).

Now here's hoping that the dispatch email wasn't sent in error!
[HD2 General] gargon01:
Delivery on schedule....almost!

Hi, Just browsing the forum and saw this thread. I too pre-ordered an HD2 from mobilephonesdirect on the 23rd October. My order was 'pending stock' until last Friday when I got the dispatch email. Although I sometimes get Special Delivery orders on a Saturday, I didn't hold my breath and was pretty sure that it should come on the Monday (yesterday)....it didn't arrive.

To be honest, I'm not one to panic too much so I just gave one of their branches a ring (couldn't get through to the Southhampton weborders branch as no-one was answering) and the guy basically said to wait until today and see if it arrived...it did!

My point is just basically that I think they are trying to fulfill orders and of course I understand that people quite rightly want the handsets that they have ordered and there honestly doesn't seem to be any rhyme or reason as to who gets theirs first, but I'm pretty sure that, due to the overwhelming demand for these phones, they are simply just overrun. New handset launches are usually pretty chaotic but the message is don't panic and I'm sure that all will be resolved, they are offering the best deals that I've found...
[HD2 General] chimpsinties:
I got the note through the door saying they'd tried to deliver it today at 11:10 ( pre-ordered on 6th Nov) after apparently dispatching it on Friday.

I'm not bothered about not having the phone in my hand RIGHT NOW. :eek: but (in Peter Griphins voice) You know what grinds my gears!?

-Not knowing when to expect it.

-Not being able to contact them at all or having any contact from them about the delay.

-Them putting the price down immediately on release day.

-Obviously having no system in place to make sure the people who pre-ordered first get their stuff first. It's just not fair (and I'm not talking about me, I'm talking about all those poor folks who ordered weeks before even me).

Customer service is a big part of business and they sure aren't going to be getting any positive press one this one. :mad:

PS Oh and the bloody royal mail website id down now so I can't even check to see when they did actually dispatch it now I finally have a tracking number.
[HD2 General] Isadora:
it took 32 hours from the time I spoke to them to cancel (they did that straight away obviously) for them to actually email me a confirmation of cancellation...
[HD2 General] vinokirk:
well hopefully today should be the day for those of us who ordered at the weekend. Im not home till 1500 so I should hopefully have a nice red note waiting for me! Those who get theirs today, could you give the date you ordered?
[HD2 General] Bryan839:
Its finally here!

I ordered mine on Sunday 15th, and I had a dispatch email on Monday afternoon, it arrived around an hour ago.

One small problem with mine, I purchased it on T-Mobile, and I set the initial set up for t-mobile uk, but it wont connect to the internet.

It keeps saying 'Cannot Connect' - Dialed: Cannot Connect for an unknown reason.
[HD2 General] vinokirk:
you'll probly need to set up the connection yourself as its just a generic sim free unlocked handset. This gives me hope that mine will be delivered today!
[HD2 General] Bryan839:
The phone will do it itself on startup, it asks you to select the network so that it will automatically apply the settings.
[HD2 General] chimpsinties:
OK I picked mine up from the post office this morning.

It's a lovely handset (and not as big as you'd think it would be)

Just trying to get used to the capacitive touchscreen now. Don't think I could ever go back to the old Trinity after only about an hour us using it :eek:
[HD2 General] mr_Ray:
Finally got mine too, just a shame that I purchased from such a low quality company.
[HD2 General] beasty54:
So was mine but my connection works fine after allowing the phone to do the auto setup
[HD2 General] kai_:
Here's one to buck the trend then.

As posted yesterday, I got my dispatch email around 3pm.

Unfortunately Mobile Phones Direct don't give tracking numbers with their emails - it would solve a lot of complaints if they did. Earlier on today I called their offices to see if I could get any inkling of whether my phone was due today or not since I hate waiting around for nothing. Upon calling their offices a rather unhelpful lady said that it should be with me today and when I asked about the possibility of a tracking number she said that they do have them but they have thousands and sounded hesitant to do anything about it to retrieve mine. To be honest, I'm disappointed with this since nearly every other company can give you a tracking number - how hard can it be to link a tracking number to an account/order number? In any case, she said that if it didn't turn up today they would then look into it for me tomorrow - not exactly what I wanted to hear.

While waiting I then decided to go for a shower... then a missed delivery slip came through the door. It was for my phone. I'm not sure whether to be :mad: or :D! Isn't that always the way?!

Anyway, I'll be able to get hold of it a bit later I hope (although it does say that I should leave it 24hours before I can pick it up! That's Royal Mail for you...)

So I guess I'm one of the lucky ones - although I haven't got the phone in my hands yet I know where it is and it got here to me as they had promised on their website.
[HD2 General] nas09:
i got mine this morning after missing the delivery yesterday.

Ive forgotton how crap they were and having the phone two days later - but on the other side of the coin i have been waiting for it to be released since mid october! two more days shouldnt make a difference.

Anyway the added bonus is that they gave a 2gb memory card and the phone also came with a pouch - i dont think you get that if you buy direct from t-mobile and also as its not a branded phone it doesnt have any annoying "t-mobile" startup screens!

I have checked thier site and they have sold out the HD2 till 4th of December! They must have been extremely busy and actually thinking about it if they shifted 1000 phones they have done pretty well i think.
[HD2 General] vinokirk:
Mine has been delivered but I was at work. So I have to go to the sorting office tomorrow morning. It does my nut in knowing its so close yet so far away. They close at 14:00, i wish I could just call the driver, ill meet him wherever he is to get my phone!
[HD2 General] amarko5:
Mine has also arrived ;)

however they are still a bunch of liars and follow bad practices as in despatched emails.

if you read my posts you will understand why, it was only posted yesterday :mad:

yes this company had keen prices but their customer support was a shambles and totally untrustworthy.

now then just need help with loadsa issues

all on t-mobile i hasten to add cant send or recieve emails on any of 3 accounts one is o2 one is mobile me and one is gmail.

twitter over mobile internet is not working

you tube over mobile internet is not working

browser does as does mms and the phone works as a phone but the other issues are driving me mad.

P.S. you gotta caress the screen with a real gentle touch (compared to iphone it is EXTREEMLY sensitive )
[HD2 General] Isadora:
I believe that t-mobile apply by default some kind of "child safety" that blocks access to places like you tube and that you need to contact them to have it removed.
[HD2 General] rovex:
Anyone having trouble with the T mobile internet block do the following..

Remove the proxy in the t-mobile internet settings, it unblocks email and twitter etc..

To access youtube register your number and phone on the t-mobile site and in options remove the child filter. Within a few hours you should have full internet access.
[HD2 General] Mattstarky:
Argh,

I missed the delivery. I was out at my graduation, got back and the missed delivery card was shoved through about 5 mins before we got back. always the way isn't it. its frustrtating knowing that its sat not 800 metres(ish) away from me just not being used.

Either way, i got to meet Patrick Stuart today, he's the chancellor of my uni and he shook my hand and congratulated me of graduating and everything. so naturally i'm having a better day than normal despite the lack of phone.

Tomorrow i will be up at 7am to collect it. FACT:cool:
[HD2 General] kai_:
University of Huddersfield?
[HD2 General] chimpsinties:
This is brilliant news. I thought it would be really strange for HTC to muck something like Twitter up which was a big selling point. Also I was confused as to how the Twitter feeds weren't full up with people slagging it off if this was the case.

That's pretty cool meeting Cpt Jean Luc Picard. I'm such a geek :eek: I've just got hold of the first season of TNG to watch over again. Not seen it in years. :cool:
[HD2 General] Philhellene:
I second this sentiment - having ordered Tuesday last week I had an email Thursday saying maybe Friday or Monday; my despatch email came Friday night 10.04pm and I waited until Monday morning before phoning. I had a very helpful chat with a member of staff who said there are no collections on Saturday or Sunday so it would be Tuesday. It came mid-morning yesterday.

I had no issues that others have had and am speaking from the position of having gotten my phone, all the same I would like to take a moment to thank the staff at MPD, who I know have been pulling some extremely long shifts to get as many phones out as they could.
[HD2 General] amarko5:
rovex you are the man :D

twas the damn proxy screwing up everything :(

only bother now is receiving mobile me emails it sends ok but struggles to receive mobile me is ssl
[HD2 General] Mattstarky:
Yes indeedy!
[HD2 General] vinokirk:
I was gonna say Lincoln uni, I know he lectures in a subject there, or did. I keep thinking I see him around town, but its just a guy who looks just like him lol!

If it was Lincoln, I wouldve had a buddy there with me at 7am!
[HD2 General] chimpsinties:
Just to make us all feel better.

I told a mate of mine about the HD2 at the weekend and about how I was waiting for it. He ordered his on Monday night 9pm and it arrived at his house today (wed) around lunchtime. :eek:

Typical. ;) Haha
[HD2 General] chimpsinties:
I just rang TMobile to find out if I've actually had the child lock removed (I had) because my YouTube app isn't working. It just keeps saying 'No Data connection' when I blatantly do because all the other data apps are working fine (After I removed the proxy settings at least)

I tried to get her to explain why the auto settings come with a proxy set up and why it stops some apps working. Also why does it all work fine without the proxy set up?

Obviously she couldn't tell me anything about it other than repeat the settings it should be parrot fashion. :rolleyes:

Then she said, "So your handset is a Nokia 6303 correct?"

Apparently that's what MPD have told them they've sold me and they have no HTC HD2 on their system. She'd never even heard of them. Then she tried to go on to tell me that I actually had a G2, which is more like the original Touch HD.

Silly people. :rolleyes:
[HD2 General] Bryan839:
They set my contract up as a Nokia 6303 aswell.
[HD2 General] pda_crazy:
Guys,

MPD worked very well for me.

I submitted request for HD2 yesterday morning in afternoon i got email confirmaiton that my order has been depatched. And I received it this morning 10:00 AM.
[HD2 General] jj_uk:
I had the nearly exactly the same problem, I wrote to email complaints and tried to join a live chat which I was cut off from. I did eventually receive the phone but the service was SHOCKING. Go somewhere else.
[HD2 General] Chivalryyyy:
Orderd my HD2 from mobilephonesdirect on monday at 10am.... on a T mobile contract..

My phone turned up at 9am tuesday... seems its a unbranded , unlocked stock version of a HTC HD2 which is nice :)

now if only i can get youtube working.. ;0( i phoned up and got my content lock removed... but still nothing..

Read sumthing about turning proxy off in settings but is my first winmo phone and am a little unsure what this is or how to do it... any other things i may try? :)
[HD2 General] chrisnz1947:
I gave up after having probs with my credit cards.

both my cards have 'veryfied by visa' attached and even though the details where correct they keep being declined (no verified screen appears).

still awaiting replay to my email query, been 2 weeks.
[Touch Pro CDMA] readzzz:
We are testing "http://roadreport.mdt.mt.gov/map/" and cannot get the touch pro to display the road report map.

My Alltel HTC Snap works. (it also has an enable scripts under privacy and security)

My Alltel Palm Pro works

My Alltel HTC Touch Pro has a blank area and no option to enable scripting.

I am running the production Touch Pro Rom

* "Hermann_C_ALLTEL_WWE_2.01.671.1_1.12.20F_Alltel_2.00_30033_Ship.exe"

Also, you can beat on and hack upon that website for us if you get a chance.

-readzzz
[General Topics] chejay20:
Hello! I am new here and this gonna be my first post.

My problem was I am unable to get in my contacts. Here's how it happened:

I have XDA II Mini. I usually used Spb Backup to back my programs, etc. I am also fun of installing a lot of apps on it until such time that it was unable to reboot. So I hard reset it and used the Spb Backup. But before restoring the programs, etc., I added some outlook contacts on the phone since I've met emergency by that time. After restoring, all are working fine except for my contacts. I can't get into it anymore.

Please help me! :(