yashsingh1/xdaforums huggingface dataset:
[HD2 General] insaned:
The best solution for now is using GSM only, however when I use the internet services I get pissed off because I pay a internet fast service and it's now slow beause I don't use all the bandwith with the GSM.. :mad:
[HD2 General] MaskedMagi:
This doesn't work for everyone, including me. At the moment there is NO single guaranteed solution that works 100% of the time and/or for everyone...
[HD2 General] laraczech:
+1 incluaded me. ROM 1,48 + SMSFIX. ( sms not delivered...but i have delivery report ) WTF?????????????????????? O2-CZ to Vodafove CZ
[HD2 General] drpuma:
htc support

Hi guys!

Talked with UK phone support this morning. They're still working on it and UK updates will be available probably at the end of january, also for the other regions as well. Interesting to note is that when SMS gets stuck in outbox, also the weather information can't be updated. ONLY way to fix is soft reset and so send yourself a new sms to clear up the outbox.

Everything else here described is just temporary fixes. Continue to send the errorrep files to the UK support where the work is beeing done and hopefully by end of january/start of february this problem will be nothing but a memory
[HD2 General] Pixel:
Delivery reports come from the network, not the phone, so this must be a network issue. The issue being discussed here is that SMS are never leaving the phone and getting to the network in the first place.
[HD2 General] laraczech:
yeah, i know. But is it possible, that sms are code in another format and this is problem for Operator Vodafone?
[HD2 General] Pixel:
@laraczech Unlikely. Is this an intermittent issue? SMS are sent in one of two methods. Plain ASCII Text, with very limited header information, or PDU method which includes more header details. PDU is the more common method, but it's still relatively basic, and any network should be set up to handle it.
[HD2 General] stefanospizzica:
Disable the HTC Messaging software and use the native Windows Mobile messaging instead. You will have nomore the bug of unsent messages.

http://xdaforums.com/showthread.php?t=556614
[HD2 General] stefanospizzica:
http://handheld.softpedia.com/get/Tweaks/Zenyee-Disable-HTC-Messaging-82632.shtml
[HD2 General] hammerman44:
Comm manager > phone settings > menu > advanced network > sms service

Changing this to GSM fixed the issue for me.
[HD2 General] jorghd2:
My phone still doesn't send SMS's occasionally even with the SMS "fix" (yeah bs htc), but if I turn the phone off then on again they get sent.
[HD2 General] nilsje:
Hi there, have been watching this forum for a while, now it's time for my first post. I'll try the quoted solution and would like to add the following to the discussion about the SMS issue:

When I send a new SMS via the HTC Sense messaging client, I stay in the screen with all the messages between me and a certain contact. My latest message that I just tried to send shows up at the bottom. I noticed that when that same message flickers after a few seconds, the SMS is truly send.

It seems that when the SMS does get stuck in the outbox, my mobile internet connection also fails?

Hope this is of any help.

Regards
[HD2 General] CloneboyZA:
ok, I've had my hd2 for.a few days, and I've now joined the throngs of those struck down by the dreaded sms bug. tried the can solution, softreset and sending myelf an sms,all with varying degrees of success. running stock Asian 1.48 ROM. any other possible solutions I might've missed?

thanks!

David

ps writing this on my hd2... :P
[HD2 General] MaskedMagi:
My replacement HD2 has started this problem again today, its 3rd day....
[HD2 General] erosennin:
Honestly, its useless nagging on and on. It's a software issue, that no setting will fix.

Only a new ROM will fix it. You either get rid of the phone, or else, like me, sit and wait for a new ROM, knowing that after this issue is solved, you'll have a kick ass phone.
[HD2 General] wacky.banana:
...or you ditch the HTC sms client and go back to the working winmobile one while you wait. The answers are all on here.

WB
[HD2 General] erosennin:
Exactly, and it works out nicely. Haven't experienced the problem for the last 2 weeks, using the original winmo text system.
[HD2 General] shuttsies:
Yeh I noticed this two.

very handy :cool:
[HD2 General] sunking101:
...or just send yourself a text message when the outbox becomes clogged, this has cleared the problem every single time for me.
[HD2 General] why_999:
I have had this since the first week (I'm running Asian ROM 1.48), and I have done almost everything :( to no success!

However, the only solution was to completely disable HTC messages and go back to WM outlook. I have not had 1 single problem since, even on NYE sending mass SMS, not 1 hiccup

If anyone asks I have installed 'Zenyee Disable HTC messaging 1.2' cab

hope this might help anyone
[HD2 General] webjunky:
I guess its HTC messaging or manila that makes this HD2 freeze up since msg works after reboot
[HD2 General] clockworxx:
SMS problemS

Having followed this thread for a while, thought I would wade in ...

Post #634 kind of says it all.

My problem is that the HTC SMS application slows, crashes, etc when you have long SMS conversations stored (I don't want to hear any comments about deleting SMSs - I never had this problem with the Touch Pro, so as a paying customer I do not expect it now, neither should I lower my standards). Hopefully, an update from HTC will solve the problem (any giant sows cruising across the horizon at the moment?).

Now for the crucial point...

When you launch a circa £500 mobile phone, you make sure the bloody thing works properly! Now I hear what all the software engineers out there are probably saying right now (I used to write software too): it's software, there are always bugs of some description. Who says? - just have to be more thorough. I agree we are not living in a Utopian world, but let's face it HTC have screwed up in quite a major way on this one; the basics should have been (very) thoroughly tested, to not test them is unthinkable (yet the unthinkable seems to have happened).

Imaging what would happen if this had happened to Apple. How would Apple have responded? I recall Apple having some problems with one of their iPhones (Bluetooth?), but they were no way near as drastic as the SMS problems (plural) from which the HD2 suffers.

Ironically, it's a good job HTC doesn't have the standing of Apple, otherwise the mainstream media would have been on to these problems like a shot (I can see the headlines now ...).

Wonder how Apple would have responded ... (BTW, I'm not an iPhone lover, but you have to hand it to Apple, they are slick. Pity HTC isn't ...)

Would like to think the CEO was reading this, but is probably too busy with share options, etc ...

Bottom line, I almost switched to an iPhone, but the problems of finding new Apps would be a massive inconvenience. If this doesn't get sorted soon, it will be the last HTC phone I buy and this one will go back under the relevant UK Sale of Goods and Services legislation.

Speech over - Cheers.
[HD2 General] flippy:
I have just ordered my new HD2 and saw this post. Dammit. I have the Rhodium right now and have used a rom with Manilla 2.5 just like in the HD2. I had the same problems that is described here on that rom. So it is definitly manilla 2.5 that is causing it.

I hope that everyone that has this problem has reported it to HTC so they take this seriously. I for one will do it the first sms that is not delivered when i get mine.
[HD2 General] clockworxx:
SMS ProblemS

Flippy,

Quite frankly, I would like to think a few people are going to write to the CEO and tell him (her?) that the product has the potential to be great (can't be all negative), but that their sloppy software engineering has failed them. Writing to a lower level of the company is all well and good, but someone needs to put a rocket up the relevant people to get this stuff fixed and the CEO is the best person for the job. Very senior management also have the authority to reallocate resources or acquire new resources to work on the problems.

Cheers.
[HD2 General] flippy:
Well that would be good bat what is the mail of the CEO hehe :)
[HD2 General] zhix:
i'm guessing here but it could be peter-chou@htc.com
[HD2 General] webjunky:
is it correct to assume that all those that run the spb mobile schell do not have this sms problem since the prob is made by manila and spb mobile schell doesn't use this ?
[HD2 General] mightymn:
nope, the problem is with the new HTC messaging software which comes with HD2 and manila 2.5. Disabling manila doesn't disable it.
[HD2 General] clockworxx:
SMS ProblemS

I usually find that, on occasions like these, it is better to do things in the time-honoured way - paper. Less likely to get lost in an in-box! :D
[HD2 General] XTREEM|RAGE:
The new radio didn't fix a thing when it comes to sms ;(. Some people reported that it would fix some issues regarding sms, but not for me :/.
[HD2 General] kenerik:
I fix'ed my SMS and MMS issue

Gosh!

Finaly this *****, got it done right. :D

I just bought my HD2 here in Norway one week ago.

Had the same issues as mention in this thread.

Now both MMS and SMS is working just fine.

When it all started i had:

Out of box Factory settings from Norway 1.48.409.1 ROM.

I read around here, then added every update for HTC HD2.

As shown at HTC Support site.

I started with Digital Picture Enhancement update.

Then i added sms update, then calender, Storage Cards and finaly the SIM Contacts update. (Last one containing an Radio ROM update as well.

Still after all my effort. The SMS and MMS issue where not solved. :confused:

Therefore I decided to start over again to make sure i got it all right..

I did a Hard reset, by using Settings - Security - Factory reset.

That would delete all.

What happens here is that you remove, every patch updates. (Digital Picture Enhancement, sms, calender, Storage Cards update)

Except the ROM update (Sim card update)

Then i used the Automatic setting on start up. Where i choose my Mobile subscription (Telenor Norway) :cool:

And now it works like a charm :D

Pherhaps HTC software crew, made the Radio ROM.

Without considering the coming updates and Norway 1.48.409.1 ROM??

Enjoy
[HD2 General] chongbh:
Can anyone confirm whether the above method really help in solving the SMS issues?

Besides, will it resolve the SMS Loading Time or the SMS Sending Problem?
[HD2 General] Towserspvm2000:
Christ... isn't this fixed yet????

And you reckon the HTC guys look at this forum?
[HD2 General] donalgodon:
The hotfix on HTC's website is still not fixing this? Do I understand correctly that the only fix is to use the new ROM without the hotfix patches installed?
[HD2 General] sunking101:
NO hotfixes or ROMs fix it. The problem is ongoing...
[HD2 General] uccoffee:
I got a call from HTC Hong Kong today since I complained to them many times about different SMS issues, they said they ll release a new ROM update before the end of the month which will fix EVERYTHING. Hope that's true.
[HD2 General] mooooooa:
HTC says: "new hotfix coming" blabla... **** you, been waiting for 1½ month now..
[HD2 General] Elmo-85:
I'm so glad everyone else is getting annoyed about this. I am totally livid it is just riduclous. Totally random text messaging. Hotfix or no hotfix, makes no bludy difference. I just can't solve this. I'm also on my 3rd vodafone simcard to no avail.

I sent a message last night at 10pm and got woken up this morning at 6:25am by the delivery report. FFS! This morning I sent 3 text messages no problem with delivery reports straight away. Then on the 4th they started going into the sent items but im getting no delivery reports.

At first a few weeks ago, texts just got stuck in the outbox so you knew they weren't sent and at least sending further messages would un-jam the outbox and they'd all send then. but now this is just retarded!! because now when they move into the sent items thats it!! game over, you can't even push them through the outbox. You just have to wait for the delivery report about 5 hours later. because if you try and send it again, they eventually get 2 texts.

I actually want to throw this phone out the window.
[HD2 General] Elmo-85:
I get this too !! Totally annoying and proof the HTC Messaging Client had some SERIOUS fundamental issues that need sorting.

For example I'm looking at my outbox right now, the first 2 messages are one that should be sent soon but obviously havent because the damn phone doesn't text people. Then after that theres about 15 messages that I have RECEIVED from other people. Why they are in the outbox I have no idea.

Exit the messaging system...go back in...and it's only text ready to be sent or usually empty.

:confused::confused::confused:
[HD2 General] fredrickchua:
sms

hi there, me from singapore. bought a htc hd2 from a m1 shop @ 12 Dec 2009 i also facing same problem over n over again. i did call htc customer service , but they told me just wait the sms update is up again. CAN SOMEONE DO SOMETHING ABOUT IT. THINKING OF SELLING THIS PHONE ALREADY. ARGH!
[HD2 General] kenkiller:
Just sell it....bye!
[HD2 General] XTREEM|RAGE:
He/she has an point, but that HTC can't get the basics right, makes me sad!
[HD2 General] Theguru1:
it will be fixed...when that maybe is anybodys guess End of the month and counting...(i hope)
[HD2 General] XTREEM|RAGE:
Yes it needs to be fixed, a lot of customers are walking away from a 'great' phone. I only have 4 issues with it (already addressed to HTC):

- sms not being send/slow

- Camera still a pink blur in the midle

- Camera in the dark, suxx in taking pictures (overlight)

- Sometimes the weather and stock are not updated

Can't w8 for the update!
[HD2 General] dislabled:
I'm on the same rom, (norwegian one) and I installed all the hotfixes before even experiencing the problem with sms. First message sent after updates, and every message stays in outbox. Uninstalled the hotfix(sms only) and I'm a week ongoing without the issue occurring.
[HD2 General] tkoutal:
Not working..
[HD2 General] Towserspvm2000:
Why have you killed Ken?
[HD2 General] chongbh:
I would say every phone has its own problem when it is launched but comparing the problems I have in HD2, it is nothing as I still like the phone so much compared to my previous Touch Pro 2.
[HD2 General] Towserspvm2000:
What was up with the TP2? I'm still unsure as to getting the TP2 or HD2 (onscreen keyboard scares me!)
[HD2 General] chongbh:
In terms of specs, TP2 is not better than HD2 as it is still using 528MHZ processor and in terms of weight, it is heavier than HD2 with no LED Flash and 3 Megapixel camera.

Because of the sliding keyboard, you can accidentally activate the phone at times when you happen to slide open a bit on the keyboard which is quite annoying at times.
[HD2 General] yodafone:
I'll weigh in with my 2 cents.

My colleague and I were among the first to get the HD2 in Singapore when it was launched. The ROM on Singapore HD2s is 1.48 WWE/Asia with radio version 2.05.51.05_2. Almost immediately, Mobinauts (a local forum) was flooded with complaints. The SMS issues persisted even after installing HTC's so-called "hotfix".

My colleague (an iPhone convert) was on the verge of selling his phone when SSPL appeared on the scene. I flashed 1.43 WWE (which uses the 2.04.50_22_2 radio) to my phone right away, and the SMS issues disappeared. Thinking it was a radio issue, I put l3v5y's 28014 on my colleague's HD2, which reverted the radio to 2.05.51.05_2, to verify this, but the SMS problem was also solved on his phone!

It would seem, then, that the issue lies not with the radio, but with HTC Messaging. So far we have tried freyberry's 28014, Miri's 1.1, and XannyTech's Pandora. All of them work perfectly fine for SMS send/receive. We have never installed any of the HTC hotfixes.
[HD2 General] kenkiller:
Well, we already know that the problem is caused by HTC Messaging. However, not everyone wants to flash to a custom rom that has HTC Messaging disabled/removed, or apply Zenyee's patch to disable HTC Messaging....

That's the reason for the existence of this thread. :)
[HD2 General] yosagojimbo:
Message from HTC

I have received the following from HTC today when I told them I still get unsent messages

-------------------------------------------------------------------------

New Response From [ Pete (UK - Ireland Support (Tech)) ]

I am aware of this issue.

Some customers found that the fix worked, but it seems that a large number found that it did not.

We are still working on it.

In the meantime, i have attached a log tool, which we are using to try and get some information as to what is happening when the problem arises. I would ask that you try this for us, and send us the data back so that we can have a greater chance of fixing this issue. Sadly, of those that we have asked who have called us, there seems to be a reluctance to give us the information to help us fix it. Obviously this slows the process down.

Of course, if you choose to post this to the forums and get the users there to do the same, and then email the files to me, it would greatly speed the fixing of the problem.

I Have attached a cab file (inside the zip) that will log what happens when the fault occurs. When the SMS are not being sent, please install this cab file and then try sending an SMS again. it will log what happens and put the logs in a folder called ErrorRep in My device. you can find this through file explorer. No personally identifiable information is gathered.

Please copy the ErrorRep folder to your PC, zip it and then email it to me.

If you could also post this in the forum and ask anyone there to do the same i would be grateful it would then give us a large amount of logs to work with and push the developers to fix this.

If you could ask the forum only to do this until friday as that should supply more than enough logs for us to fix it.

Once the error report has been sent to us, you can uninstall and then delete the ErrorRep folder.

They can all be emailed to me, FAO Pete W.

I will then collate the responses and forward everything to the developers. Hopefully this will give them the info they need to fix this very annoying problem once and for all.

in the meantime, after you have sent us the error report, you can also try changing the settings in settings > menu > all settngs > connections > advanced network settings

on the SMS tab, change the setting to either GSM, or GSM preferred and see if that helps.

Best regards,

Pete W

HTC
[HD2 General] PJTOUCHHD:
I too have been working with HTC for a solution.

Last night I installed the Error Reporting .CAB provided by HTC, I promptly got down to Texting!

Would you bl++dy believe it - I've sent some 40 SMS messages now and every one has worked without a single glitch!!!

I will keep trying though....:confused:
[HD2 General] yosagojimbo:
maybe this cab will be the "sods law" fix ;)
[HD2 General] kel1ng:
u mean the people at HTC still do not noe wat the f***ing problem is? they still haven't fond a solution to the sms problems? omg how long more is this going to take. now with new sim fix patch and the hidden radio upgrade in it, even disabling the sense sms client with the zenyee patch has it's own set of problems....I m not receiving my smses intermedantly....really do not noe wat to do anymore.....
[HD2 General] CbsTau:
After 3 weeks of having my HD2, I encountered this same messaging problem today as well for the first time... I had 4 messages stuck in the outbox, and rebooting the phone several times did not help...

So... I remembered that last night I installed the "Touch X button icon in messaging" utlity which adds the "Send" button in the HTC Messaging... So I uninstalled it and suddenly all my messages were instantly sent...

I wish the problem was this easily fixed, because then i re-installed it and sent off some more messages which all worked!... But for now i am leaving it uninstalled, as i have had no problems until i installed it.

Perhaps this helps others of you.
[HD2 General] PJTOUCHHD:
Mmm?

Mine is now working with the send button visible, tried with it off - still working. the 'all messages' button stopped working though - just reset and...

...it's okay again:)

This 'error reporting cab' seems to have fixed mine??? HTC are now checking the file to see if it is doing anything else. hope to report back tomorrow.
[HD2 General] rich_13:
Guy,s seriously... the more people that contact HTC support the more apparent the problem will become. They say they are working on a fix and can give a .cab tool for error reporting.. the more people they offer this to and the more data they can get the better... help them help us fix a problem that should never have been please.

Uk link: http://www.htc.com/uk/CS_Mail.aspx
[HD2 General] eddie_wakey:
anyone got this cab?

thanks
[HD2 General] rich_13:
There is no point posting it if you don't have an open ticket with them otherwise how are you going to submit the error data?

Open a ticket and help get this resolved, it will also bring to light how widespread the problem is if lots of users contact them. I was told it was a 'uncommon' problem which this thread seems to contradict.
[HD2 General] patanello:
i don't know if just happen to me but when the phone stops sendin' sms (every SINGLE day in the last 40 days) also the weather (only the gps assisted) and windows live (messenger + hotmail) stop workin'..i don't know what to do..630 goddamn euros for a device that got this kinda issues..it's really frustrating..and i'm still waitin' for the customer care to answer to my request..
[HD2 General] yosagojimbo:
the bloke at HTC asked me to post this on the forum and to send any replies for his attention (FAO Pete W.)

hope this helps
[HD2 General] rich_13:
Hehehe fair enough, I stand corrected... Probably doesn't want hundreds of open tickets to work though ;)
[HD2 General] cocks17:
Hi yeh. I posted this a few weekd back with all the info and files you need to install error rep cab and then how to send it to HTC.

I cant seem to post links up to it, but it's post #604 on this thread.
[HD2 General] PJTOUCHHD:
NOT FIXED JUST A FLUKE!

Phone failed to send 2 SMS messages at 08:00 this morning after some 50 successful attempts.

Have sent Error File to HTC for checking. Its now 19:45 and texts are still in Outbox, I've even soft resetted:(
[HD2 General] Elmo-85:
Well I think we've all worked 1 thing out and that is how seriously random this thing is.

I can't understand why sometimes it works and sometimes it doesn't?? Surely you can either send a text or you can't. In my opinion it makes it all the more difficult to fix the problem if it only happens sometimes.

Last night I decided to uninstall the HTC hotfix and then re-install it again just for a laugh.

and without joking I've managed to send about 10 text messages without any problems :confused: I know its only 10. But still thats more than i ever sent before without problems !!

I will see if it continues like this or not.

I have also noticed today the spelling mistake in the delivery reports that peope have been talking about, can't believe I didn't notice it before. There is a spelling mistake. "Your TeSt message has been delivered" Test ???? I think they meant to write text :confused:

I wonder if this can be changed, because now I've noticed it, its REALLY annoying.
[HD2 General] lil_ash90:
Hey guys,

i managed to find a ****ty routine to follow IF it wont send messages for you, had this problem ever since i got the phone and well mamanged to find a trend :/

1. If you find messages in ur outbox, restart the phone

2. Once restarted check they are still there, then (if they are) send a random message to anyone (not retry send, actually forward OR a new message entirely) which seems to reboot the send messages signal and then watch them go lol.

Well this seems to work for me, hope it helps :)

Ashh
[HD2 General] Archer:
Good post.

Something similar to this has already been suggested - send a message to yourself!

Same principle, and same result.