[Hero, G2 Touch Q&A, Help & Troubleshooting] johnsongrantr:
guide I wrote in CDMA sub-forum, wanted to make sure everyone is aware of it.

enjoy ;)

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This is a modified guide I wrote for the instinct that will walk you through how to get your MSL code and what to do with it.

DISCLAIMER, I am ###NOT### responsible for any damage you do to your phone or your phone network with this information

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some uers still getting errors, if you fall into this catagory, you can recover via SPRINT RUU which will wipe your phone

ftp://xda:xda@ftp.xda-developers.co...U_Hero_C_Sprint_1.29.651.1_signed_release.exe

---- How to access programming and service menus---

On your phone go to the dialer, then dail in any one of these codes below and after the last # you should get the menu or it will ask for "current code" aka your MSL #

##data# (##3282#)

##debug#(##33284#)

##diag#(##3424#)

##svn#(##786#)

##prl#(##775#)

##prev#(##7738#)

##akey#(##2539#)

##vocoder# (##8626337#)

-------How to get your MSL code---------------

1) download required 3rd party apps

download demo version of CDMA WORKSHOP from

http://www.cdma-ware.com

newest version of qpst 2.7b323

http://rapidshare.com/files/297770360/qpst.zip

download of sprint's official phone as modem (PAM) software

Smartview for Windows

http://www4.sprint.com/pcsbusiness/down ... s_1.16.exe

Smartview for Macs

http://www4.sprint.com/pcsbusiness/down ... c.mpkg.zip

download HTC Sync

http://www.htc.com/us/SupportDownloa...at=3&dl_id=716

2) install the HTC HERO DIAG drivers

http://rs79.rapidshare.com/files/293...AG_Drivers.zip

3)connect your phone via usb cable

4)dial ##diag# (##3424#) on your phone for diag menu, when prompted direct windows to diag drivers listed above

5)run CDMA WORKSHOP, settings at main screen on the right are as follows

com settings (AT mode)

---------------

Port (com#) <--- click port and it should say "HTC DIAG COM PORT"

Baud rate (115200) <--- use this setting

com settings (DM mode)

---------------

Baud rate (115200) <--- use this setting

6) you should now be able to hit <connect> if it was successful you'll see in status bar <connected to com#>

7) now click <read> after a moment all your info will come up on left panel, phone # etc

8) click on security tab change the right panel setting and look for the following block

SPC/User Lock

----------------

Defualt (nv_read) <--- use this setting

9)now click read if done sucessfully you'll see the block below this option flash red and give you a number

10)note the 6 digit number under <SPC/USER LOCK> the one that flashed red, ****this is your MSL number***

***** just an additional warning***** you can REALLY and I mean REALLY screw up your phone if you change one of the settings in those menus if you don't know EXACTLY what you are doing. This isn't for the faint of heart or the random tinkerer.... just be warned

--------------------how to overwrite secondary NAI user name----------------------------------------

this section has been added because of people still reporting login errors

1)download and install qpst 2.7b323

http://rapidshare.com/files/297770360/qpst.zip

2)enter diag mode ##diag#(##3424#)

3)start qpst configuration

4)ensure it detects your phone under "ports" should be listed as FFA/SURF 7600

5)click start clients>service programming

6)highlight selected phone click "ok"

7)bottom right of service programming click "read from phone"

8)enter your MSL from steps above

9)scroll right to M.IP tab

10)select first profile listed as profile 0, should read ESN(hex)NUMBER@hcm.sprintpcs.com under NAI

11)click edit, copy contents of NAI, paste contents in TETHERED NAI block (ie ESN(hex)@hcm.sprintpcs.com from profile 0)click ok

12)click write to phone, will give error, nv is read_only, disregard message

13)restart phone, follow steps 1-9 verify change took

14)your done.... get to PAM'ing ;)

** good lord can a mod change the name to CDMA, fat fingers**