yashsingh1/xdaforums huggingface dataset:
[Hero, G2 Touch General] Treblent:
I just got an upgrade of a free phone, on Combi-30 £30 for 12 months. I also have Web 'n Walk Max. He offered me £10 off my combi if I took an 18-month contract but I said I preferred a shorter contract.

The whole thing was effortless. Made me feel like I've been shafted and should've argued for a cheapear monthly cost! lol

Some people are never happy ;)
[Hero, G2 Touch General] herman3101:
I'm going to give it a couple of hours, expecting a different lady to call me up from this morning who seemed friendlier. I stayed polite but to be honest I was just amazed that she wasn't budging from £36.50. I even told her that I already have the HTC Hero on Orange and that I need to phone them by the end of today if I want to send it back.
[Hero, G2 Touch General] danchappers:
Just ordered mine, should arrive tommorow before 1 :), it feels like christmas lol.

So it can finally be ordered over the phone, still no ordering it online as of yet though.

Woohoo :)
[Hero, G2 Touch General] bigviv:
which tariff did you manage to get it on?
[Hero, G2 Touch General] herman3101:
I wussed out. Phoned the retentions department and they wouldn't budge on the £36.50 a month. Managed to get a free 8GB memory card though as a consolation prize. Just couldn't face the thought of staying with Orange and their terrible reception.

Well done to everyone who managed to get a better deal, you obviously managed to sound less desperate than me :-P.
[Hero, G2 Touch General] thecremeegg:
Looks like i'll just be waitin for my expansys order then,35 a month for 700 mins,unlimited texts and unlimited internet - just a shame its the white handset.anyone wanna swap :-p
[Hero, G2 Touch General] Dayzee:
Just ordered one from Here yesterday on TMobile

http://www.mobilephonesdirect.co.uk/...47/p18610.aspx

Handset is FREE - Combi 25 plus Web n walk at £29.36/m for 18months. 300mins/300text

In total, £540 over the 18m which is not bad considering the mins/texts each month for 18months and the unlimited data included.

I really don't use call mins/texts anymore than that, just use the full data plan, so that suits me just fine... Just not sure when it will arrive - in theory, should be shipped today to arrive tomorrow.... but I'm not gonna hold my breath...

Daisy xx
[Hero, G2 Touch General] ewans:
It's on the website now:

https://www.t-mobile.co.uk/shop/mobile-phones/phones/pay-monthly/t-mobile/g2-touch/overview/

comes with a 2Gb card, says to allow up to 5 working days for delivery - glad I ordered mine over the phone this morning!
[Hero, G2 Touch General] thecremeegg:
T-mobile phoned me back, its available for free on the combi30 with web n walk so £35 a month. Mine will be arriving by 1pm tomorrow :D
[Hero, G2 Touch General] en0u222f:
mobilephonesdirect offers same contrac as tmobile but give 50 pounds cash bcak.
[Hero, G2 Touch General] herman3101:
Now I'm p*ssed off. Earlier today they wouldn't budge from £36.50 a month, told me it was impossible to get the phone for free on anything lower. Now they are offering new customers the phone free for £35 a month.
[Hero, G2 Touch General] kevwright:
Had a really bizzare time getting mine sorted out today, I was "speaking" to a chap on the website using the Live chat thing, thinking I might be able to get a better deal.

In another browser window I had the G2 all loaded into my basket ready to order, complete with "Free Next Day Shipping"

The web chat guy (Jordan), kept insisting I would not get it next day, and would take up to 5 days. He kept claiming there were none in stock.

Anyway, it all went through OK, and the email says I will have it tomorrow before 1pm.

All a bit weird really.

Kev
[Hero, G2 Touch General] thecremeegg:
Yea I'm not surprised, give them a ring tomorrow
[Hero, G2 Touch General] bigviv:
they refused to give me free delivery saying that they don't do that anymore

grr...the cheek of it! :mad:
[Hero, G2 Touch General] PlanetTimmy:
I've just come off the phone from T-Mobile - I was hoping to upgrade to the HTC Hero (G2 Touch) but they didn't have any in stock :-(
[Hero, G2 Touch General] nicelad_uk:
Website currently says ok for next day delivery.
[Hero, G2 Touch General] PlanetTimmy:
Doesn't look like I can upgrade to the G2 via the website.
[Hero, G2 Touch General] nicelad_uk:
Bugger! Thats a shame. Its gone to 5 working days now anyway, thought they had sorted this stock issue with the G1? Obviously never learn!
[Hero, G2 Touch General] ewans:
It's just arrived, time to start playing!
[Hero, G2 Touch General] nicelad_uk:
Bloody hell, that was quick! Can you post back and let us know...

1. How customised the operating system is?

2. What the signal is like?(Ie does it ave the same problem as the Orange devices of reduced signal)

3. Speed of device.. does it seem fast enough?

4. Black... Is it Teflon coated?

Cheers and enjoy! So jealous
[Hero, G2 Touch General] ewans:
It's matt black - not sure if it's teflon or not.

will post soon on the other questions.
[Hero, G2 Touch General] cbailey:
Post a pic of it if you could :)
[Hero, G2 Touch General] ewans:
Sorry, posting on it now! Doesn't seem to be much branding, speed seems fine although I haven't done much on it yet, will let you know about the signal soon
[Hero, G2 Touch General] nicelad_uk:
What branding is there (if any)? As the Orange units don't appear to have anything apart from cosmetic on the case
[Hero, G2 Touch General] ewans:
T-Mobile logo above the screen and that's it. Signal seems similar to my Diamond.
[Hero, G2 Touch General] barryallott:
So 3/4 bars? G/3G/H ?????
[Hero, G2 Touch General] herman3101:
Hopefully my G2 will turn up very soon and then I'll be able to post a direct comparison between the G2 and the Orange Hero as I haven't sent that back yet. I'll also able to compare the same T-Mobile sim in the G2 and my Vario III.

Where I work has terrible reception on Orange and decent on T-Mobile (others with Orange agree it's crap) so it might not be the fairest comparison but to be honest I've been on Orange for a week now and have never had decent reception.
[Hero, G2 Touch General] ewans:
At home, similar to my Diamond. Not sure yet how to see what type.
[Hero, G2 Touch General] foxmeister:
Ok,

My Hero has turned up - woot!

I live out in the sticks, and whilst I do get HSDPA signals in my house, the coverage is patchy (though T-Mobile is far better than all the other networks), and will often drop between GPRS, UMTS, and HSDPA as I wander around my house.

Comparing signal strength directly to my G1, both with T-Mobile SIMs and sitting practically side by side, I get almost identical signal strengths. In fact right now, at my desk, the signal strength on my Hero is 8dBm stronger and I'm getting 3 bars instead of 2 on my G1, though the situation was reversed in my dining room. I'd say the difference is probably negligible, but time will tell!

Regards,

Dave
[Hero, G2 Touch General] foxmeister:
Go to Menu -> Settings -> About Phone -> Status

Regards,

Dave
[Hero, G2 Touch General] herman3101:
Quick question, did TNT deliver your phone? I'm at work and saw the TNT guy deliver a package that probably was my phone but reception haven't bothered e-mailing me yet. I'd go and check but I get so much crap delivered that they probably won't appreciate me hassling them for a package that isn't there.
[Hero, G2 Touch General] ewans:
Thanks - I've got a lot to learn after using a WinMo for 6 years.

HSDPA at home - again same as the Diamond, so no complaints so far.
[Hero, G2 Touch General] foxmeister:
No, it was Royal Mail Special Delivery (i.e. the postman!)

Regards,

Dave
[Hero, G2 Touch General] ewans:
No, Royal Mail.
[Hero, G2 Touch General] herman3101:
Cheers foxmeister, will wait then :-(
[Hero, G2 Touch General] barryallott:
What signal strength though? its on the same screen.
[Hero, G2 Touch General] liamhere:
Im the same as you

this is all new to me.....OMG I AM A N00B AGAIN :rolleyes:
[Hero, G2 Touch General] ewans:
-109dbm, 2 asu. Don't know how much this means, I'm only getting 1 bar in my kitchen which is normal for T-Mobile.

Upstairs I get 3 bars, -89, 12.
[Hero, G2 Touch General] herman3101:
By my desk:

Orange: Dead

T-Mobile: -63dbm 25asu (GSM)

Different position on my desk:

Orange: -101dbm 6asu (GSM)

T-Mobile: -62dbm 25asu (GSM)

Will edit this post later to include a few more locations.
[Hero, G2 Touch General] thecremeegg:
Signal quality seems horribly patchy. Whereas on O2 I get full signal throughout the house, with the hero and T-mobile I get between nothing and 3 bars. Cant connect to gprs or anything either :( Looks like it may have to go back
[Hero, G2 Touch General] herman3101:
Btw, for anyone wanting to get the G2 Touch, try and ask for a free 8GB memory card. I asked if I could get any free accessories and was offered a free 8GB memory card over the phone. Turns out it's not some crappy no name card but a Samsung Class 6 card. Now if only I hadn't already bought a SanDisk Class 6 8GB I'd be even happier.
[Hero, G2 Touch General] R3PUBL1K:
You could alwasy sell one to me for a discount price :rolleyes:
[Hero, G2 Touch General] herman3101:
I could do but they are pretty cheap anyways, can get class 6 8gb for around a tenner on ebay. Think I'll just keep it as a spare for videos or music.
[Hero, G2 Touch General] R3PUBL1K:
Can you confirm this as I have heard otherwise. Still waiting for my white one to check for myself.
[Hero, G2 Touch General] nicelad_uk:
I get my white one today, CitiLink delivery sometime soon. Not really sure how to check if its teflon coated? How can you tell?
[Hero, G2 Touch General] cbailey:
Do you have any eggs there? :p
[Hero, G2 Touch General] nicelad_uk:
haha, well its just arrived and looks more creme then white, which is good. Got dirty hands so has marks on it already, but they wipe off alright

Undecided :confused:
[Hero, G2 Touch General] cbailey:
How do you mean, undecided?
[Hero, G2 Touch General] lloydsparkes:
Ordered the phone last night

T-mobile said it was currently out of stock but i should still get one by friday.

Was allowed to upgrade from my current contract early, and got the phone free.

Anyone know how likely getting it friday is? i can't wait, my first android phone
[Hero, G2 Touch General] herman3101:
My guess is that it should feel smooth as opposed to rubbery like the brown and black one. Although I do base that entirely on how my frying pan feels like :-D.
[Hero, G2 Touch General] nicelad_uk:
Undecided on white... Never had a white phone, just wondered how long its going to be until it starts looking shabby.

It is teflon coated, its a harder feel as pointed out in here rather than a rubbery one.

Very well built though, feels "solid" in my hand, not like the recent Touch Pro 2 i had which did feel a bit tacky.

Very impressed so far, not got used to this "Apps always open" approach, is there not a way round this apart from TaskKiller?
[Hero, G2 Touch General] Dayzee:
Check in apps for an actual quit or exit option rather than just hitting home. Also Advanced Task Manager from the market is a great App and has been well worth the money for me. More options I think than taskiller. and has a desktop widget

Daisy xxx
[Hero, G2 Touch General] ooo7:
unlock

hi

just ordered new hero from tmobile. they said they only have it in black....

i need to know whether phone will be locked if so can i unlock easily.

regards

ooo7
[Hero, G2 Touch General] nicelad_uk:
Thanks Daisy. I have the Advanced Task Manager... Isn't it free? Or are there a couple of versions?

Theres not many apps that actually have an exit option in the menu. Never mind.
[Hero, G2 Touch General] nicelad_uk:
It will be locked to T-Mobile and yes, they have exclusivity to Black. I have the White one
[Hero, G2 Touch General] ooo7:
whats the best place to unlock this new hero!. and what sort of money i will have to pay.

thanks again

ooo7
[Hero, G2 Touch General] nicelad_uk:
See this thread...http://xdaforums.com/showthread.php?p=4233441#post4233441
[Hero, G2 Touch General] robboy:
Gone for the same deal did you get yours the next day?
[Hero, G2 Touch General] Richie P:
Ordered mine from here yesterday, Daisy.

Went for the Black T-Mobile handset, 18mo Combi 20 + w'n'w @ £25 pm and just £32 for the phone.

Have you got your phone yet? I notice they disclaim the "next day delivery" by saying it's subject to network credit checks, which is no doubt what they'll blame.

Have they updated the order status in your account?
[Hero, G2 Touch General] Dayzee:
Nope - Still waiting - I've seen on other threads that they told people stock was arriving Friday so they should get it SAT if they arein an area with next day delivery... However, my statud not updated yet, and not yet recieved a reply to my email and no answer on the phones... :(

Bet its gonna be next week... Jees I'm so impatient, and writing doss all so my editting is up the spout til I give birth to my Hero... LOL

Apologies to those holding their breath for my next novel. (TBH my readers are usually holding something else... :eek::D)

Daisy
[Hero, G2 Touch General] Dayzee:
Update - Just had an email back saying the Handset will be with me on Tuesday 4th August :( What a bummer. Taking bloody ages and wish I'd ordered elsewhere now. Oh well...
[Hero, G2 Touch General] R3PUBL1K:
Oh dear.

Looks like you'll have to find another toy to play with this weekend :eek:

excuse me as I have been have a meeting in the local pub.

The local t-mobile shop in town reckons that they are receiving white ones next week
[Hero, G2 Touch General] Richie P:
Oh bugger! Well after paying for "next day delivery" and ordering when they claimed the phone is in stock, I think you should be banging the table for a refund of at least the postage cost. ;)

I'll find out about mine today and if it's the same story then I'll be asking for the same thing.
[Hero, G2 Touch General] Sparrowhawk:
Nice work from T-Mobile with me, real customer care:

Wednesday - went to my local T-Mob shop, the guy told me that they were getting a bunch of them on Saturday, so maybe telephone ordering would be quicker.

Went home and ordered over the dog 'n' bone, "That'll be despatched now and with you tomorrow sir."

Thursday - Nothing.

Today - Nothing happening, so I rang 'em up and got put through to Bangalore or somewhere and was told it was on the way.

Today, after 6pm, I rang up again and got put through to Sheffield, which is at least a bit closer to home, this time the guy told me that they had none, were "getting some in any day now" and that I'd receive it as and when.

He also categorically told me that their shops do not have deliveries on Saturday.
[Hero, G2 Touch General] Dayzee:
Ouch @Sparrowhawk. Hey but maybe I feel a bit less gutted hearing that most folks won't be getting them much before me.

This time next week I'll be laughing about all this -----> :D

Daisy xxx
[Hero, G2 Touch General] chappie1970:
Sorry to semi-hijack this thread but...

When someone gets their T-Mobile Hero, could they confirm if the paid apps are appearing in the market?

I bought an unlocked Hero before properly researching it and just found out about the market restriction on unlocked phones.

I was planning to use the phone with a T-Mobile 20 Solo PAYG, but if I can't get the paid apps I may switch to a contract.

Thanks in advance
[Hero, G2 Touch General] chappie1970:
Errr...this is a bit embarrassing. Spent all day yesterday trying to find paid apps in the market. While typing the previous post, thought I'd try a factory reset - no great hopes. But it worked! Apps now showing in market.

So I take it only developer phones can't get access?

Anyway, sorry for the interruption!

BTW I love the phone - spent the best part of two days playing with it. Haven't had a smartphone for quite a while so my expectations may be lower - but I am very pleased with it.
[Hero, G2 Touch General] ritdaw:
I can see some of the paid apps, one example that I cant find is bloo.
[Hero, G2 Touch General] chappie1970:
Bloo is appearing on mine - I think there is a new version out on Monday so maybe try checking then?
[Hero, G2 Touch General] ppiixx:
bloo doesnt appear on my t-mobile G2
[Hero, G2 Touch General] brummiesteven:
Has anyone managed to upgrade early? Like VERY early?

I got my G1 in February. 18 Month contract.

Am hoping that if I bang on about how o2 give iPhone customers an optional upgrade from iPhone to iPhone 3G and then iPhone 3G to iPhone 3GS then I might get somewherE?
[Hero, G2 Touch General] goody_23:
i have a t mobile g2 i have recently discovered these are not very easy to unlock..apparently unlock codes have to come from manufacturer .tried two unlocking sites no joy..:(

** update got my unlock code now after 2 days wait..
[Hero, G2 Touch General] spacecat:
phoned up tmobile yesterday at 12.30pm had G2 in my hands this morning at 9.30am!

top service or what
[Hero, G2 Touch General] djmace:
search for the sam app from slideme, its another market with free and paid apps. once you register a card you can purchase apps, bloo is there priced at about £1.
[Hero, G2 Touch General] Rubble_2000:
Just had to rave about the service I received from T-Mobile today! Called them to upgrade, today being the first available day, been desperate to get a Hero, did a deal and was told that they were out of stock, however they could call my nearest T-Mobile store and see if they had one in stock, which they did and an hour after calling them was on my way home with it, superb!
[Hero, G2 Touch General] minogue:
damn you guys, I want my Hero! But from the latest research ive done it wont work with any carriers 3G....

but i dont want to wait two months until the US Version is realeased.
[Hero, G2 Touch General] Richie P:
Another update.

Ordered on Thursday 3PM, then on Sunday, 2:00 PM I get an email from mobilephonesdirect saying...I have been declined a contract by the network operator.

Well, quite frankly that's just BS. My credit rating is great, I'm in the civil service, I live at home with the parents and the Mastercard i used to order was fine the day before.

I'm thinking conspiracy theories basically, MPD didn't want to fulfill this order for some reason.

I've ordered again, and will call them today to check and double check all the details are ok so there's no excuses. Any issues and I'm going straight down to the T-Mobile shop. :mad:

Hope Daisy's been having more luck than me :(
[Hero, G2 Touch General] MrHorus:
Doubtful mate.

The upgrade to the iPhone 3G was only offered because original iPhone users bought their device upfront and in full - there was no network subsidy to clawback over the duration of the contract, so there was no financial reason not to offer customers a subsidy and lock them into a new contract.

There is no harm in asking, but if you received a subsidised G1 when you took out your contract then T-Mobile have absolutely no reason whatsoever to allow you to upgrade when they are still clawing back the G1 subsidy.

The only thing you can really do is to buy one online and pop your SIM into it :/
[Hero, G2 Touch General] Dayzee:
Yes, I got an email sunday too, saying it had been shipped - also got a text from TMob saying thanks for the second contract (to my current contract with them which ends in 2 months)

Its not arrived today, but will be here tomorrow I'm told. I do have a number for the new sim so looks good so far. (apart from having to wait bloody ages...)

I reckon they didn't have the stock in til Sat (1st) then I think they applied to TMob for the contract sims, and possibly got some flack from TMob for offering the handset free on what is quite a low tarrif - definately lower than the ones TMob offer with free handset. Looks like I was a lucky one - maybe they allowed them to honour a few early ones but had a cut off - mine was ordered last tuesday! Is the offer still on their website?

Dayzzz - getting Hero'd Up tomorrow!!
[Hero, G2 Touch General] Richie P:
That does sound about right. Glad you've got sorted :D

The same offer's are still on the website, so here's hoping my Hero won't be too long away either! :cool:
[Hero, G2 Touch General] brummiesteven:
I tried and I failed :P

I even offered to buy the phone off them, for a resonable price (hoping I would be able to get it for around £200 as I'm on a contract with them etc) but was told the Hero was in short supply and has been reserved for special customers :rolleyes:

I wont pay the £450 ebayers are asking for, nor the £400 online unlocked price. I'll just have to wait a few months for the price to come down.
[Hero, G2 Touch General] PlanetTimmy:
I managed to pick one up yesterday from one of the stores on Oxford Street. It was the last one they had in stock :D

It cost me £166 with a Combi 15 + Web 'n Walk at £20/month.

Lovely little phone!

However, although I like it very much capacitative screens do seem rather clumsy compared to resistive. I like the way you can easily and gently slide your finger around to scroll things but I do miss the accuracy of a stylus or fingernail for accurately selecting things.
[Hero, G2 Touch General] Demologic:
mobilephonesdirect

Has anyone received their hero yet from mobilephonesdirect

I ordered it last night
[Hero, G2 Touch General] Richie P:
Don't hold you breath.

I've had two orders cancelled now. :mad:

Daisy ordered last Tuesday and was only told yesterday that she should get it today.

I've given up and will be sourcing from somewhere else. :(
[Hero, G2 Touch General] Sparrowhawk:
Ok, here's a list of the fun 'n' games I've had trying to get this phone.

Wednesday - I ring up and order, it'll be with me on thursday.

Thurday - No phone.

Friday - No phone, so I ring up and get put through to someone in Bhopal.

"It's been shipped and will be with you today." She'll ring me on monday morning and check that it arrived safely.

Friday evening - No phone. I ring up again and am told it's out of stock and I'll get it....whenever.

Saturday/sunday - nothing happening.

Monday - No call from Bangalore, so I call up again. This time I'm put through to Andy at the Dearne Valley call centre.

He says there are none in stock and he's really sorry and your order was placed and blah blah blah - anyway, he'll ring me Tuesday, at 11 am.

No really, he will.

He's just making a little note of it here right now.

(BTW, this call lasted 59.54 minutes - about eight minutes talking, the rest on hold listening to "Broken Strings".)

Tuesday, 12.20 - Phone lines must be down in Yorkshire so I call again:

"Hi, Andy speaking, how can I help?"

"Weren't you supposed to call me?"

"I've been in a meeting, I've only just got out of it."

That's right, a call centre operative was in a meeting for an hour and twenty minutes.

He tells me that...... erm, they're showing up as not in stock.

Forget it, sez I.

I call again, this time choosing the "If you are planning to leave T-Mobile" option.

Graham in Scotland is happy to help and he's gonna email the distribution centre, then call me back, within two hours. Good on you, Graham.

FOUR hours later, I call again. Strangely enough, I don't get very far with this call, either.

Stay tuned for more fun 'n' games, Hero fans!

Oh, just for a giggle:

(From the T-Mobile website)

"Divisions at Dearne Valley

Customer Services

This department's work is key to our success, as it aims to assist and impress over 12 million customers from all over the UK."

:D:D:D:D:D:D:D:D:D:D:D:D:D