yashsingh1/xdaforums huggingface dataset:
[Touch Cruise ROM Development] jonfsharp:
Hi, first post on the forum so please be gentle with me....

I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).

Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.

I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.

It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.

The same thing happens if I try just putting the thing in bootloader mode.

I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.

I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.

The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.

The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.

The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.

I'm kind of at a loss now so any help would be appreciated.

Cheers
[Touch Cruise ROM Development] alanazar:
Hey,

Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.

I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.

Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.

Best of luck!

Alan
[Touch Cruise ROM Development] Nik Ahmad:
Did you do soft reset:p
[Touch Cruise ROM Development] chris10230:
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.

On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.

You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.

Try the above and see what happens...
[Touch Cruise ROM Development] jonfsharp:
Hi Nik

I have tried just about every kind of reset, nothing has worked.
[Touch Cruise ROM Development] jonfsharp:
Hi Alan

If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!

I take then that I've posted this in the wrong forum. Oops, apologies.

Jon
[Touch Cruise ROM Development] chris10230:
You have not posted in the wrong forum look at my signature!
[Touch Cruise ROM Development] Nik Ahmad:
Hi jon,

Conclusion from post 1,

1) Uncompleted flash with new ROM or hardware problem (half way die)

2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)

3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)

Try this method,

1) Get shipped ROM from HTC web site, key in your country & serial behind battery

1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh

2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"

3) Make sure your battery power more than 50% cause it take about 2 hours

Good luck, my friend :D

[Your request Password: TranMinhMan]
[Touch Cruise ROM Development] jonfsharp:
Thanks Nik

I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.

Fingers crossed they'll help.

Jon
[Touch Cruise ROM Development] Nik Ahmad:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.

Good luck my friend :D
[Touch Cruise ROM Development] oza_crazy:
have u tried this?...

turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.

it looks like a dumb suggestion :(, but... i have had a same situation

(HTC KAISER, not Polaris). :p

if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)

in a 2G FAT32 microSD root directory.
[Touch Cruise ROM Development] jonfsharp:
Thanks Nik

Much appreciated.

Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.

In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.

However, does the fact that it is trying to read something mean that I have just got the wrong file?

I'll try a few more and see what happens.

Thanks once again, your help is greatly appreciated.

Jon
[Touch Cruise ROM Development] jonfsharp:
Hi oza

Yep tried all the battery pulling out stuff but got nowhere.

The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.

If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-

POLAIMG.nbh -

RADIO_V2 -

BOOTLOADER -

SPLASH1 -

OS -

Press power button to start update image

Press action button to cancel update image

If I press the power button

I get an "Update In Progress" message and a progress bar.

After about 4 minutes I get a full progress bar and :-

POLAIMG.nbh - OK

RADIO_V2 - OK

BOOTLOADER - OK

SPLASH1 - OK

OS - OK

Update complete

UPDATE SUCCESS

And that's as far as I've got so far.

If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.

I get the same thing with bootloader mode and when I just remove the battery.

If I put the SD card back in I can go through the update process but I can't do anything

else.

So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.

Any advice on next steps would be good.

Jon
[Touch Cruise ROM Development] oza_crazy:
what is ur bootloader screen says now?

IPL...

SPL...
[Touch Cruise ROM Development] bally3:
Before you can be helped you need to supply this information:

What rom were you using when it died?

What SPL are you using?

You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:

If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.

Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.

The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.

I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.

Let us know how you do.

Lastly what radio and rom did you have?
[Touch Cruise ROM Development] bally3:
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.

if it was a 1.65.xx radio then try the VLIT naked rom.
[Touch Cruise ROM Development] jonfsharp:
Hi Oza

Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.

No idea what the IPL is or was I'm afraid.

Jon
[Touch Cruise ROM Development] jonfsharp:
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?

Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.

Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.

Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.

I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.

Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.

Many thanks

Jon
[Touch Cruise ROM Development] bally3:
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.

Ok.. so lets see.. the phone is not picked up at all in windows?

If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.

I take it, its not under warranty, for your mention of costly repair.

The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.

I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.

I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
[Touch Cruise ROM Development] bally3:
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..

http://xdaforums.com/showpost.php?p=3273438&postcount=7
[Touch Cruise ROM Development] bally3:
And here you go.. a full guide.. enjoy! :)

http://www.pda4x.com/read.php?tid=74511

If you decide to try it PLEASE make sure you use the POLARIS spl files and not the ones they have as they are talking about Kaisers.

If you want some help in doing this, I will be around this evening in the Polaris dev irc room in my signature.
[Touch Cruise ROM Development] bally3:
I'm sure you've already tried this but just in case:

http://xdaforums.com/showthread.php?t=425922
[Touch Cruise ROM Development] jonfsharp:
Yep, tried all of that. mtty just won't connect to the phone.

Jon
[Touch Cruise ROM Development] jonfsharp:
That looks quite interesting. I'll need to do a bit of reading up on this, basically to work out exactly what it all means because at the moment it may as well be in Latin, and gather all of the appropriate files.

Thanks for the offer of help, I may take you up on it if I can get all of my groundwork done, otherwise I'll just post what I did and what the result was.
[Touch Cruise ROM Development] bally3:
That's a good idea, if you want to give back to the community, document what you did and the results on here so that it may help others if they get into a similar problem.

The good news is I dont believe you're screwed. The bad news is you're probably going to become an expert fixing it :)

Good to hear you're not afraid of putting the effort in and for that reason alone, call on me whenever if you need some help.
[Touch Cruise ROM Development] jonfsharp:
No news as yet. JockyW's fix for Kaisers would appear to be fairly simple if you have the correct SPL files and the like for your device - without wishing to take away the huge amount of hard work that must have been done to make it appear so simple, of course!

So far though I haven't been able to find anything that looks like it is suitable for the XDA Orbit II or that I'm prepared to take a risk with - don't want to destroy it so badly that I couldn't even give it away! Still, it's still early days!
[Touch Cruise ROM Development] Nik Ahmad:
hardware problem

Hi Jon, :D

Is it your device still under warranty?

If still under warranty i advise better don't install spl because it's can void warranty and sorry to say you have to send at dealer for repair.

I suspect hardware problem :( because on previous post you already successful flash with official shipped ROM that mean ROM suitable with CID 01 and radio ROM also included.

If you want to do it by yourself then search for wiki HTC Polaris and download service manual
[Touch Cruise ROM Development] meknb:
When you plug the usb lead into your phone does the text on your spl screen change ie from serial to usb?Have you tried another lead? just a mini usb one will work. Also what os are you using with the normal mtty i couldn't use it on vista had to use one called mtty_vista,but your windows should detect your phone (have a look in device manager) even if mtty cant connect.
[Touch Cruise ROM Development] jonfsharp:
Hi Nik

Unfortunately it's out of warranty now.

Thanks for the link to the service manual, it looks fun! Probably a little too fiddly for me though.

I'm thinking of popping down to the O2 shop today and seeing if there's anything they can recommend, if it isn't going to cost hundreds of pounds to fix I may give up the chase and let the professionals have a go.

Jon
[Touch Cruise ROM Development] jonfsharp:
Nah, it refuses to say anything other than Serial. I must have tried about 10 different USB cables now, all connected directly to the PC so no hubs. I know all of the cables work because I can connect to my old XDA Orbit with no trouble at all. I've tried MTTY on three different XP computers now. The PCs detect something is there on the end of the cable but that's about all that happens.

If I can find a matching program I'm going to give linux a go too soon but I am not holding out much hope.
[Touch Cruise ROM Development] meknb:
For linux htc-flasher which you can use mtty commands http://xdaforums.com/showthread.php?t=399762.

You could also try qmat for windows but if you usb is shot will prob give the same results but you could proberly make a gold card if you have another winmo device??

You could also make a serial cable http://forum.revskills.de/viewtopic.php?f=10&t=123 but im not sure if you can access oemsbl on a unlocked device ??.
[Touch Cruise ROM Development] bally3:
If you happen to be up Blackburn way, let me know and you can pop down and I'll look at it for you.

Sorry to see the options are running out, Olipro wrote hardspl - maybe you could ask him politely and see if he is able to help in any way?

Any knowledgeable user close to Jon's location care to offer some personal support?
[Touch Cruise ROM Development] jonfsharp:
I wimped out and gave up but had a nice surprise!

After having spent quite a long time on this I'm afraid I came to the conclusion that I wasn't going to get any further and that after all of the simpler stuff had been tried the only other things to attempt were more than likely to leave me in an even worse predicament. (I've got to admit though that after all the fruitless searching it was extremely tempting to go through the disassembly process in the manual Nik gave me a link to. I doubt I'd have been able to fix it but it would have been fun!)

I therefore accepted defeat and took my little XDA Orbit II down to the local O2 shop to see what they would charge me to fix it. Much to my surprise I was informed that O2 supplied XDA Orbit II phones come with a 2 year warranty, not the 1 year I had on my O2 paperwork (Sorry Nik, I really did think it was out of warranty)! So, with a bit less than 2 months left on the warranty I was able to get it fixed for nothing. Well, I say fixed, but actually they replaced the whole unit, which leads me to suspect a hardware failure. I'm trying to find out if I'm right.

So I now have a working phone and a whole lot more knowledge about how it runs and what I can do to enhance it. I just have to decide which ROM I now want to have a go with.

I would like to offer thanks to everyone who submitted things to try. It is absolutely fantastic that there are people out there who are kind enough to spend their free time sharing their experience and offering help to complete strangers.

Jon
[Touch Cruise ROM Development] Nik Ahmad:
Hi Jon :D,

I am glad to hear the latest news that you received new hand phone f.o.c. You have a though time and valued experience for the past month. Kindly refer this post just for your reference and welcome to our group.:D If you looking for cooked 6.5 ROM try this one
[G1 Q&A, Help & Troubleshooting] phirejack:
:confused: first I think you guys are the best you have shown that the Android platform is all they said it would be, before they screwed it down. I have a UK G1 with cupcake 1.5. last night an update OTA change my buid to build CRC1. has any one tryed to root one yet. Or has the downgrade method been patched:(
[G1 Q&A, Help & Troubleshooting] alritewhadeva:
Haven't seen any one trying to root yet. You can be a gracious guinea pig and try it? :)
[Touch Pro2, Tilt 2 Themes and Apps] schaerg:
WEB-PAGE-Push !?

I was try to modify my MDA-Vario-v / HTC Touch Pro 2

the design from t-mobile branding was ugly!

That's why I installed the: TF3DIIBlack.zip File

to get the original HTC look.

Here is the Link: http://www.4shared.com/file/109330961/b9be5561/TF3DIIBlack.html?err=no-sess

Current TouchFLO 3D Version is now: 2.0.37889.1

it's working with some Bugs!?

( world-clock and weather-location now in french language ) can't change!?

Under the Internet Tab the OPERA is working, but

the YouTube Link and my own added sides are doing nothing! Why?

Absolute nothing!? Internet connection already exist, and is ok.

Now I believe there are some missing Registry-Entries?

For example:

Not existing: HKEY_CURRENT_USER\Software\HTC\Manila\Internet.Def aultCount

Can't find: XML file.

<?xml version="1.0" encoding="utf-16"?>

<InternetPortal>

<IncludeUserFavorites>True</IncludeUserFavorites>

<Banner

DefaultImagePath="\Windows\IDEAS_480x200.qtc"

Text=""

NavigateUrl="http://www.ideas.singtel.com"

Width="0"

Height="0" />

<OperatorLinks>

<Link

Text="YouTube"

Executable="\windows\youtube.exe"

ImagePath="\Windows\HTC\Assets\Images\InternetPort al\youtube.qtc" />

<Link

Text="Facebook"

NavigateUrl="http://m.facebook.com/"

ImagePath="\Windows\F_icon.qtc" />

</OperatorLinks>

</InternetPortal>

Registry: .../Manila/InternetPush

enablepushinternet: 1

pushwhileroaming:1

and some others... looks ok.

.../Manila/InternetPush...enabled/001

default: nothing

bdownloaded:1

name: one4prxxx

scheduleinterval: 60

url: www.one4prxxx.xxx

also looks ok!?

current_user/software/htc/manila

data.autodownloadoff: 0

internetpush.postfirstrun:1

the rest also looks ok!?

So what's wrong with my system? (TouchFLO 3D)

Is there any way to run web-side-push?

Thank you, for help in advance!

Regards, Gerhard
[Touch Pro2, Tilt 2 Themes and Apps] User1977:
Did you get your problems solved? To get the German language back in the weather tab, you have to copy the German weather manila file into the windows directory.

What's about the missing xml file? I'm searching for a way to customize the internet tab, e. g. add new internet programs like ICQ under the YouTube link. How can I achieve this?
[Touch Pro2, Tilt 2 Themes and Apps] schaerg:
WEB-Push // Internet Tab not working

hello,

thank's for your help! with the manila weather-file

it works fine, and also for the world-clock!?

View attachment 216586

regarding your ICQ link!

I'll try the same with Skype!?

there are some posts about how to switch off the push, to save memory

and power. I'll try same settings but in opposite way.

WEB-push currently not working!! I'm sure there's a missing registry entry... because t-mobile version is without this internet-tab

View attachment 216595

some settings are here:

H_C_U/software/htc/manila

and here:

HKLM\Software\HTC\Manila\InternetPush\Enabled are 4 entry (Keys) 000 to 003

regards, g-s
[Touch Pro2, Tilt 2 Themes and Apps] User1977:
Yes, these settings has my MDA, too. But it don't work with my MDA, too. Perhaps anybody with a HTC Touch Pro 2 could export the registry settings for you?

I never used a push-site. How does it work? I think, the web page will automatical actualized? I don't need this, because it causes much traffic and the battery will go down earlier. I can actualize the web page by myself.

Did it worked with your Skype Link? Can you use Skype with T-Mobile? I think they haven't allowed Skype?

I don't know, if the weather manila file is also for the world clock, but on my device the cities in the world clock are in German.
[Touch Pro2, Tilt 2 Themes and Apps] schaerg:
hi, thank you!

weather & world clock is working fine now! thank's

right, web-push loads web-side in the background, with

opera-browser, inside the "INTERNET-TAB"

t-mobile version is missing this TAB,

see here: http://www.pocketpc.ch/htc-touch-pro-2/59707-web-page-push-geht-nicht.html#post347386

I still have a data-flat, and at home I use my WLAN for my device!

So I don't take care regarding my mobile-traffic... something between

100 and 200 MByte's monthly.

Yes, Skype is working fine! I use it for longer time without problems,

in main-time for TEXT-MESSAGES, and to check online-status.

Regards, schaerg
[JASJAR, XDA Exec, MDA Pro Software Upgrading] duelz:
hello everyone. i just had a little trouble with my o2 xda exec... i upgraded the software from wm 5 to wm 6.1. and the the lower part where the keyboard is does not work anymore. only the touch screen is working... help please someone

thank you!!!!!:)
[JASJAR, XDA Exec, MDA Pro Software Upgrading] orb3000:
Welcome to the forum

I supose you already have a read here right?

http://wiki.xda-developers.com/index.php?pagename=HTC_Universal

Try to reflash again

Good luck,
[JASJAR, XDA Exec, MDA Pro Software Upgrading] duelz:
thnk you... i will try that now...
[myTouch 3G, Magic General] WebghostDK:
Yes i know the fastboot trick, but can anyone guide me towards making the nandroid backup files into a update.zip that would work?
[myTouch 3G, Magic General] Wysie:
I'd like to know too ^^.