[G1 Android Development] baz2a:
Hello,

Thank you for the reply. I have verified that my account information is correct. Below is the information received when running sendlog after I receive this 'sync information protocol' error.

07-20 20:32:46.782 D/EAS_SyncEngine( 305): 03201747 > DS() : 1

07-20 20:32:46.852 D/EAS_AppSvc( 305): 03201747 MailCommandHandler: MSG_DO_SYNC

07-20 20:32:46.882 D/EAS_SyncEngine( 305): 03201747 > DS() : 3

07-20 20:32:47.232 D/InetAddress( 305): "exchange server listed here" (family 2, proto 6)

07-20 20:32:47.802 W/System.err( 305): com.htc.android.mail.eassvc.core.SyncException: Protocol error

07-20 20:32:47.802 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.getSyncCmdError(SyncManager.java:6100)

07-20 20:32:47.802 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.syncEASContact(SyncManager.java:3447)

07-20 20:32:47.802 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.doSync(SyncManager.java:605)

07-20 20:32:47.802 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.doSync(SyncManager.java:446)

07-20 20:32:47.802 W/System.err( 305): at com.htc.android.mail.eassvc.EASAppSvc$ContactsCommandHandler.handleMessage(EASAppSvc.java:4039)

07-20 20:32:47.802 W/System.err( 305): at android.os.Handler.dispatchMessage(Handler.java:99)

07-20 20:32:47.802 W/System.err( 305): at android.os.Looper.loop(Looper.java:123)

07-20 20:32:47.802 W/System.err( 305): at android.os.HandlerThread.run(HandlerThread.java:60)

07-20 20:32:48.042 D/EAS_AppSvc( 305): 03201747 SyncThreadManager.checkQueue() Mail

07-20 20:32:48.062 I/LockUtil( 305): 03201747 - acquire PowerLock - PARTIAL_WAKE_LOCK: DP-NetworkLock

07-20 20:32:48.062 W/System.err( 305): com.htc.android.mail.eassvc.core.SyncException: Protocol error

07-20 20:32:48.072 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.getSyncCmdError(SyncManager.java:6100)

07-20 20:32:48.072 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.syncEASEMail(SyncManager.java:3874)

07-20 20:32:48.072 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.doSync(SyncManager.java:562)

07-20 20:32:48.072 W/System.err( 305): at com.htc.android.mail.eassvc.EASAppSvc$MailINCommandHandler.handleMessage(EASAppSvc.java:4632)

07-20 20:32:48.072 W/System.err( 305): at android.os.Handler.dispatchMessage(Handler.java:99)

07-20 20:32:48.072 W/System.err( 305): at android.os.Looper.loop(Looper.java:123)

07-20 20:32:48.072 W/System.err( 305): at android.os.HandlerThread.run(HandlerThread.java:60)

07-20 20:32:48.092 I/LockUtil( 305): 03201747 - release PowerLock: DIRECTPUSH

07-20 20:32:48.462 I/LockUtil( 305): 03201747 - acquire PowerLock - PARTIAL_WAKE_LOCK: DIRECTPUSH

07-20 20:32:48.462 I/LockUtil( 305): 03201747 - release PowerLock: DP-NetworkLock

07-20 20:32:48.472 D/EAS_AppSvc( 305): 03201747 SyncThreadManager.checkQueue() Mail

07-20 20:32:48.982 D/EAS_AppSvc( 305): 03201747 SyncThreadManager.checkQueue() Mail

07-20 20:32:48.982 I/LockUtil( 305): 03201747 - release PowerLock: DIRECTPUSH

07-20 20:32:49.082 D/EAS_AppSvc( 305): 03201747 MailCommandHandler: MSG_DO_SYNC

07-20 20:32:49.112 D/EAS_SyncEngine( 305): 03201747 > DS() : 3

07-20 20:32:49.562 D/dalvikvm( 305): GC freed 6406 objects / 518776 bytes in 142ms

07-20 20:32:50.332 W/System.err( 305): com.htc.android.mail.eassvc.core.SyncException: Protocol error

07-20 20:32:50.342 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.getSyncCmdError(SyncManager.java:6100)

07-20 20:32:50.342 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.syncEASEMail(SyncManager.java:3874)

07-20 20:32:50.342 W/System.err( 305): at com.htc.android.mail.eassvc.core.SyncManager.doSync(SyncManager.java:562)

07-20 20:32:50.342 W/System.err( 305): at com.htc.android.mail.eassvc.EASAppSvc$MailINCommandHandler.handleMessage(EASAppSvc.java:4632)

07-20 20:32:50.342 W/System.err( 305): at android.os.Handler.dispatchMessage(Handler.java:99)

07-20 20:32:50.342 W/System.err( 305): at android.os.Looper.loop(Looper.java:123)

07-20 20:32:50.342 W/System.err( 305): at android.os.HandlerThread.run(HandlerThread.java:60)

07-20 20:32:50.962 D/EAS_AppSvc( 305): 03201747 SyncThreadManager.checkQueue() empty

07-20 20:32:50.962 I/LockUtil( 305): 03201747 - release PowerLock: SYNCHRONIZED