yashsingh1/xdaforums huggingface dataset:
[Touch Pro2, Tilt 2 Windows Mobile General] Nipje:
Dont worry to much about the issue, htc + the store where i bought the device confirmed that its normal, most of the people have a wobbly screen and it isn't even annoying, its just a little wobble.
[Touch Pro2, Tilt 2 Windows Mobile General] nnick:
I have exactly the same wobble like shown in the first movie... no worries. To me it seems normal.
[Touch Pro2, Tilt 2 Windows Mobile General] rb14:
Mine's as wobbly as the two "wobbly" videos posted above. I'm going to send it back.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
mines wobble two and theres another thing when slide is closed the screen is not exactly in the middle. it stands a few mm on the one side. any others with this isue?
[Touch Pro2, Tilt 2 Windows Mobile General] cocoaju:
Post #7 has the same issue as you. He even posted photos. Take a look!
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
you have send it back? can you please tell me if your new device is much better?

thanks
[Touch Pro2, Tilt 2 Windows Mobile General] xxnoelziexx:
Yes pictures posted were mine I returned my unit and I am now currently waiting as HTC did respond via telephone call to say they are going to make a slight revision to the slider. Think I will wait a few months till I get another one.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
a few month??? omg :( why that? i dont want to loose my tp2 such a long time i dont know if i should send it back too
[Touch Pro2, Tilt 2 Windows Mobile General] xxnoelziexx:
I have had 2 bad touch pro 2 out of 3. Don't want to get another one. Will buy one when they sort the build quality out. Loose slider will get worse overtime. As you can see from the pictures my 3rd unit was wonky lol. Will use my HD for a little longer which has been great.

I have to say I will miss the TouchPro 2 hands down the best wm phone I have used.
[Touch Pro2, Tilt 2 Windows Mobile General] cocoaju:
Why not give it another try. Since the first one is your GF's. You only exchanged once. You know what they say. Third time lucky. ;)

What if HTC don't revise on the build?
[Touch Pro2, Tilt 2 Windows Mobile General] John Charles:
Got my replacement, bad as the first one. Have sent another email to HTC with video of the movement. It looks like all the ones MPD have had are the same, obviously this is not worldwide as cocoaju's is fine, weird, maybe one factory is pumping out different class models than another?

Started using it this time though, man its a good device and the software is wonderful - I can see why people have overlooked the screen issues in favour of all the other positive things about the phone. It's worrying HTC have now said they are making a revision, what's going to happen to everyone with a pre-revision phone? what's the impact on the value if you wish to sell later down the line?
[Touch Pro2, Tilt 2 Windows Mobile General] cocoaju:
Maybe European versions and Asian versions are made from different factories? I am guessing here as from the posters here, most are from Europe and I haven't heard any Asians reporting wobbly screens.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
its not shure that there will be a second (better) revision or am i wrong? i dont know what to do:( the device is awesome with this little problems on the screen (wobbling and a little bit "slide" in closed position on the left(top) side.

when i send it back i ll be weeks withouut device and i dont know if next device will be without any problems.
[Touch Pro2, Tilt 2 Windows Mobile General] cocoaju:
If screen is slanted, I will send it back for sure. If the screen is a little wobbly, I can live with it but not a slanted screen.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
mh i dont know if this is normal or a problem? when i push the closed screen on the top side a little bit in sliding direction it moves easier as if i do this on bottom side. any other devices with this isue?
[Touch Pro2, Tilt 2 Windows Mobile General] Aiden-Athena:
I can confirm that mine does indeed have a little bit of play when the screen is tilted, be it at maximum tilt angle, or slightly lower. The range isn't much, probably 2 to 3mm of play, but the hinge itself feels sturdy whenever the screen is raised or lowered. However, i don't feel it's a dealbreaker, nor is it an actual 'fault'.
[Touch Pro2, Tilt 2 Windows Mobile General] faria:
2 devices here. same wobble as the video posted before... http://www.youtube.com/watch?v=I6A5v-DR1A8

uk versions. unbranded devices.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
can anybody reproduce this: when i push the closed screen on the top side a little bit in sliding direction it moves very easy about 2 or 3 mm in sliding direction and "jump" back if i stop pushing. when i try this on bottom it dont slide this 2mm it is very stick.
[Touch Pro2, Tilt 2 Windows Mobile General] thedudelasse:
Any resolution to this issue yet?
[Touch Pro2, Tilt 2 Windows Mobile General] ronh:
Yep, same issue here.

But the wobble (3-5mm) is when you pull it, not when you push it back.

(WWE unbranded version, bought in the Netherlands.)
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
i have sent my device back waiting for a new one...
[Touch Pro2, Tilt 2 Windows Mobile General] pgamble:
Hi guys. I raised this very early on. There are two issues. The first is an unstable screen when tilted. This is a tolerance and design issue. If it was too close to the keyboard when closed or it was too loose when closed that could result in damage. Being too loose when tilted that is simply a loose hinge .. can't cause damage .. and will just get worse. If it is too loose when closed then that could cause damage if the display wasn't adequately spaced from the keyboard. HTC were worried about this with my second one and said if I didn't send it back straight away I'd invalidate the warranty (unbelievable). The truth is .. it is a design issue and because of that with use, all TP2s will eventually suffer both issues (straight forward mechanics). The TyTN II could also be susceptible to the unstable open tilt but mine for one never suffered it ... and I use the tilt all the time. Having said that the closed wobble never happened on the TyTNII and that was because of the raised spacers (runners) down ach side of the keyboard. This ensured a consistent height for the whole width of th screen. HTC chose not to have them on the TP2 and that is what causes the problem. Those spacers also ensured no harm could come to the mechanism.

So ... sad to say ... but most of you will suffer an increasing wobble / bounce on the left side of the screen when tapping with your fingers. There is nothing that can be done about withou HTC regressing to the TyTNII display mechanism ... If it does get irritating, buying one of those cases we always used to worry may damage the mechanism or ribbon that has a plastic sheet over they keyboard would probably resolve the issue. Sadly that would also ruin the typing experience.

I gave up and decided to simplify my next device ... going keyboardless. The typing experience on a large display is pretty good if not ver tactile so I will probably get by.

Also ... HTC have been utterly leap frogged recently by a number of surprise vendors ... the most credible being Samsung with the Omnia II ..

3.7" OLED WVGA

800Mhz Samsung cpu with supported 3D acceleration

720x480 30fps recording and playback

Better quality 5mp stills camera

Dual flash

3.5mm jack

A UI that in practise seems more capable than TF3D

TV-Out

16GB internal memory

32GB microsdhc for further storage

RDS FM radio

More hardware buttons including camera, back button and Task switcher

By HTCs recent generation jumps, as a package this is at least two generations ahead of the Touch HD.

Yes .. you can point to the odd thing like better handsfree on the TP2 but little else. The Omnia II is also less than 12mm thick and aside from a few mm on the length the same front surface as the TP2.

It's a shame because I've been with HTC for so long but their ownership of this market has enabled them to play with consumers for so long ... justifying leaving out current capabilities suggesting this device is a media device and this is a busines device. Hopefully Samsung's move will cause them to wake up and treat us with a little more respect.

Paul
[Touch Pro2, Tilt 2 Windows Mobile General] cocoaju:
I disagree. Omnia II and Omnia Pro won't be out until sometime in October or maybe early 2010. By then, HTC will have it's answer to Samsung. They have a conference today in UK if I remember correctly.

At this moment in time, I still think our little TP2 here is the best phone ever. But if you are gonna talk about tomorrow, then that is tomorrow's business. I mean, you can't decide on how something is better than one and another on tomorrow's technology. There will be always something better tomorrow. I can't think of a better device then the TP2 in the market today.

Anyway, back to topic. I really think some of you have had the bad batch of the deck. If everyone has a wobbly screen, I think this thread would of grown like crazy, just like the X1's cracked outer shell. I really think you should give it another go and get another one. Give it another chance. I think it's worth it.

BTW, the keyboard is a must now for me. Man, it just feels so good and I can type 100 times faster. LOL.
[Touch Pro2, Tilt 2 Windows Mobile General] pgamble:
Yes ... I'm convincing myself I can get away without the keyboard ... I hope I'm right. I was so impressed with the onscreen keyboard performance with the TP2 that I figured it would be ok .... and I wouldn't need to worry about mechanism issues.

As regards innovation ... I think most would accept that HTC have held back and controlled the market ... they stayed away from VGA for ages ... then from WVGA ... they have only tinkered with TV-Out and 3.5 mm jacks ... their CPU tech is unsupported with drivers (from the 3D perspective) and they refuse to justify their stance ... I could go on ... but this is obvious ... no competition in WM market ... they add one thing and possibly remove one other to temp people to change ... and many like sad gits like me have played that game.

You just have to look at recent generations - since TyTN ... CPU tech virtually not moved on ... gfx not moved on ...

You then look at their roadmapped devices that are probably due at a similar time to the Omnia II (could be anything from 1 month to 6 months I guess if they are as bad as Sony) ... Firestone ... still no real CPU advance ... 600Mhz ... still sticking with TFT LCD ... rather than AMOLED ... yes have 3.5 mm ... but who knows ... maybe TV-Out will be removed ... like HD ... radio ? maybe .... RDS ... unlikely .... storage ... no HTC device has had significant storage as well as removable ... infact aside from one ... none have had significant storage ...

You maybe right ... HTC could come out with some surprise stuff ... and that would be great ... but it will be a change caused by the competitive landscape changing suddenly ...

They are hugely behind the Omnia ... as I said ... if you can park the HTC blind loyalty (which I've had for a long time) and look at the facts .... the Omnia II isn't a single HTC generation jump ... it is more like 3 in one go.

I hope this is the kick HTC need to treat loyal customers with some respect.

Very contentious I know ... and I'm also painfully aware that the Omnia II will never get XDA support which will be a big concern ... but history is history and facts are facts.

The Omnia II was announced before the Firestorm (still not official) and the Whitestone still hasn't be announced .... but they still don't really move anything forward. The Thoth ... goes 1Ghz eventually ... but aside from that (which isn't much over 800Mhz) ... it isn't anything special ... still TFT LCD ... low memory ... Qualcomm driver issues ... and as with all HTC devices ... really awful camera performance ....

Yes ... The TP2 really moved video forward from 15fps qvga to 25fps vga .... but it was dull and jerky in comparison to what we're likely to see on the Omnia II with a bigger lens ... dual flash and 720x480 at 30fps ....

If I do need the keyboard I could get the Omnia pro ... similar spec with less flash internal memory ... but the thought of a solid device that is only 11.9mm thick and will be completely enclosed in a decent leather case with belt clip .... I'm pretty sure it will be the Omnia II I go for.

Paul.

Paul.
[Touch Pro2, Tilt 2 Windows Mobile General] Deiota:
hi!

here is my wooble screen... I guess it shakes a little... what do you think?

I'm beeing paranoid hum???

http://www.youtube.com/watch?v=Ddr2FI3fzho
[Touch Pro2, Tilt 2 Windows Mobile General] nunorsilva:
Well, the one I have besides the wobbling has an excessive gap between the screen and the keyboard. This gap decreases the touch sensibility quite a bit...

I thing I'm going to send it back and ask for a new one..

What you guys think?

http://www.youtube.com/watch?v=BObBGt40hYg
[Touch Pro2, Tilt 2 Windows Mobile General] gothatch:
My screen is pretty wobbly, too. Ranges from 4.8mm up to 6.22mm. That's over 15% from the complete height (which is 41mm measured vertically from the joint up to the fully tilted display)!

Sent it back earlier today, awaiting replacement. And I am willing to go all the way until I get a device that is stable. And if a revision is to be confirmed, I'll probably instruct my dealer to wait until then to send the alternate device.

And if even HTC's support expects the mechanism to give even more way, you have to question their attitude towards their customers by releasing a product like that. At least for a EUR 600+ device.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
send it back thats not ok!
[Touch Pro2, Tilt 2 Windows Mobile General] nunorsilva:
Done that; now I'll have to wait a few days to get a new one. Hopefully one without that particular problem: the GAP! :mad:
[Touch Pro2, Tilt 2 Windows Mobile General] DavidMc0:
I don't think the wobbly screen is a problem, just part of how the mechanism works, but the gap between screen and keyboard was not good at all. Hope the new one is better!
[Touch Pro2, Tilt 2 Windows Mobile General] dr_s:
Hi,

just wondering, if anyone here has actually received a replacement for the wobbly screen handset? And if you have, then is it stable now? (from where did you buy and got replacement?)

is it confirmed yet or not that whether wobbly screen was normal or just a defect in first batch? Assuming it is fixed in the second batch.

Thanks
[Touch Pro2, Tilt 2 Windows Mobile General] quarintus:
HTC sais it's normal.

And I returned mine. But that doesn't count. The online shop I bought it gives this reasurrence. I can recieve a new one/trade for an other phone or get my money back for ANY reason within 2 weeks.

Still waiting though for my replacement
[Touch Pro2, Tilt 2 Windows Mobile General] combat goofwing:
just reyrned mine today to MPD has a major battery issue and the wobbly /gap screen
[Touch Pro2, Tilt 2 Windows Mobile General] combat goofwing:
just spoke to MPD they sent me out a new replacemetn phone yesterday should get it today

myne had major battery issues would hold charge fron more than about 14 hrs in the end, gradually got worse the longer i had it, also had the same screen issues as in this video

http://www.youtube.com/watch?v=BObBGt40hYg

also the screen could be moved off set which should not happen

not sure if they replaced it cause of the screen or the battery, will check the scrreen tonight and see if its any better
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
got my replaced device today this device has same issue as in this video too :(

think there are many bad manufactured devices out there :(

will send it back tomorrow again:(

cant understand why HTC uses this "complex" tilt/slide mechanism with all this problems:( my good old 4 years old wizard works great till now.
[Touch Pro2, Tilt 2 Windows Mobile General] nunorsilva:
Well, got a new one today. Fortunately, this one came quite ok with almost no woobling and no GAP at all... I just hope it stays that way...
[Touch Pro2, Tilt 2 Windows Mobile General] quarintus:
Thanks. Still hope and prove that there are mobile phones that are quite stiff. Still waiting for mine. If it's loose again I will send it back. Though some people say is should wobble a bit, I'm pretty sure that if it wobbles only 1 MM it isn't harmfull for the pocket pc.

The Media Mar(k)t, one of the biggest IT stores in the Netherlands has it on a display. People are playing with the phone like 3 weeks now. It's very stiff, and it still is. The phone didn't break because of the sstiff mechanism. SO with that kind of use, I think loose mechanism doesn't really add up for the protection for the so called ribbon.

I'm just someone who wants perfection out of equipement. This can be pretty frustrating, as for myself and others. But at least I'm sure that I'll be happy with it when averything works.

I was actually thinking of getting a diffrent phone when my replacement is again wobble. (really bad thoughts). But hte point is, I've waited for so long now, new phones are really close to release now.

THink I'll check some out, but don't think there will be any I like more than the TP2. And I'm just to scared to step over to some other OS. I'm constantly thinking the possibilities are too little. Anyone has experience with andriod, and how customizable it is?
[Touch Pro2, Tilt 2 Windows Mobile General] DJ_Enigma:
This is a massive pain, I've sent mine back, cost me £6.70 special delivery. Will MPD refund that? cause they should!
[Touch Pro2, Tilt 2 Windows Mobile General] DJ_Enigma:
My 2nd one is exactly like that :(

Where was yours from mobilephonesdirect?

Has ANYONE at all got a perfect one from mobilephonesdirect?

Thanks,

DJ
[Touch Pro2, Tilt 2 Windows Mobile General] quarintus:
Hey my second one was like that 2. And it also wobbles up and down when the screen was closed. Now awaiting my third TP2...... Pffff if this one is going to be bad, I will ask my money back and go to another phone. Hope not, because I am loving the phone so far.
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
i had two devices with this problem. the third one is better not now...
[Touch Pro2, Tilt 2 Windows Mobile General] thedudelasse:
So is the third one solid when the screen is tilted to the max?
[Touch Pro2, Tilt 2 Windows Mobile General] quarintus:
Hi all,

Just got my 3th touch pro 2 and again the screen wobbles again when it's closed. So that's 3 phones. Maybe I'm wrong, and just whining. But to be sure, What's your oppinion? You can download the video in the link below

(when tapping the touch screen I can hear the screen bounching against the keyboard part.)

Link: http://www.2shared.com/file/6739414/...7b/115105.html
[Touch Pro2, Tilt 2 Windows Mobile General] lhwparis:
on my third device the screen wobbles when its tilted too! but it dont wobble when screen is closed!

i think screen wobbling when tilted is normal but send it back when you have a device with wobbles when display is closed
[Touch Pro2, Tilt 2 Windows Mobile General] :
That's a large file for such a short video! ;) Anyway, mine doesn't seem to wobble as much as yours.

What mine does do - and it annoys me - is that whenever I press the hangup button, I hear a 'cracking' sound. It bothers me a lot (hate that sound :(), but as I bought it from an online shop, it is so much more difficult to send it back (or does HTC here in The Netherlands have a pickup and return policy?)
[Touch Pro2, Tilt 2 Windows Mobile General] DJ_Enigma:
My third device does that :( and it makes the same cracking noise when I press space, n . and m :(

I drove to a branch of MPD to swap it rather than posting it back cause it would be quicker. I was kept waiting so long that my son wet himself and I didn't have much time to look at the handset, but now I'm worried that they will tell me I have to keep it because I said it was fine when I left the store.

REALLY unimpressed with this whole thing now tbh.

DJ
[Touch Pro2, Tilt 2 Windows Mobile General] DJ_Enigma:
I've sent this device back again.

Hope fully 4th time luck lol
[Touch Pro2, Tilt 2 Windows Mobile General] rookie333:
It's absolutely sickening

It's absolutely sickening, i have the Device 7 Days and saw here the thread wobbly screen, what should i say, mines too 4 to 6 mm in each position

i talk with HTC and they tell me bring it back it's a faulty device and it's a severe fault with loss of warranty.

Now is the fu...... Pro 2 on the Way to o2.

The whole Handy manufactures produced **** for a lot of money and we all are so stupid and buy it
[Touch Pro2, Tilt 2 Windows Mobile General] test157:
well, thats really sucks. I just thought to buy it within the next few days. so now just don't know what to do.

how it can be that this device have so many positive responses while have this issue? maybe it's just don't play any role while you are useing it for work?
[Touch Pro2, Tilt 2 Windows Mobile General] DJ_Enigma:
My 4th Wobbles too.
[Touch Pro2, Tilt 2 Windows Mobile General] raffstyle:
finally got the TP2 and im loving it!!! the first thing i test is the screen if its wobbling... i measured it and it reach almost 9mm when its tilted. but when the keyboard is shut its fine.. it bounce a lil bit but its fine.

i got mine from MPD.... do they sent out new replacement phone even if you still have the phone that you want to return for exchange?

or you need to mail the defective 1st before the send the new 1?

I love this phone!!! stepping outside symbian for a min is not that bad at all !!!!:cool:
[Touch Pro2, Tilt 2 Windows Mobile General] lombardo8:
I have the same wobble on mine when I tilt it and this is my second one. The first one also had the wobble but I didnt return it because of that, I returned it because I am quite fussy when it comes to devices and the device came without the factory screen protector on it and there were so many finger smudges on it leaving an appearance of a used device. Looking at the design of that hinge I doubt there are many Rhodiums out there without a wobble. A sturdy screen when tilted will be an exception rather than the norm
[Touch Pro2, Tilt 2 Windows Mobile General] test157:
i got the mine, and it has the same issue. but what wrong about it? how it prevent you to work? for me it's seems just ok for everyday use np at all.
[Touch Pro2, Tilt 2 Windows Mobile General] Lyian:
mine wobbles.. im pretty sure they all will. I just measured mine for those keeping score. it seems to be only 3-4mm of movement. I don't have a problem with it cause im not going to be constantly playing with it to mess it up. I rarely tilt it anyway when txting.
[Touch Pro2, Tilt 2 Windows Mobile General] TyKH:
I think I have almost the same. I only noticed when seeing this thread. I think that it's a problem if you can't slide the phone back when pressing on one side. If that would be the case, the screen isn't sturdy enough and you should return the device.

Just my opinion.
[Touch Pro2, Tilt 2 Windows Mobile General] raffstyle:
Question: do MPD send out replacent phone even before you send your defective phone back? Or they wait for the defextive phone then they will mail the new one?

I cant have a day with out a phone...
[Touch Pro2, Tilt 2 Windows Mobile General] DJ_Enigma:
They wait.
[Touch Pro2, Tilt 2 Windows Mobile General] raffstyle:
I just sent back my phone to MPD.... They said i will get my replacement on thursday.. Hope i get a better screen this time.
[Touch Pro2, Tilt 2 Windows Mobile General] mika34:
Sorry for that. But wat MPD is?
[Touch Pro2, Tilt 2 Windows Mobile General] shingers5:
mobile phones direct - online phone shop.