yashsingh1/xdaforums huggingface dataset:
[G1 General] imponfire:
I searched the forums and didnt find anyone with a similar issue so i hope somebody can help and that i havent indeed lost all of my contacts.

I updated to jf 1.51 when it came out and after a week of having it, it there was a lot of force closings and other small issues, plus i needed to change my email anyway, so i decided to do a wipe. When i turned the phone back on and tried to import my contacts they were all gone. The phone works normally otherwise, and even the messages that were saved to my sim are still there so i dont think my card is fried but i could be wrong.

Any ideas?
[G1 General] cigar3tte:
Did you sync your contacts with Gmail?
[G1 General] CBowley:
If you skipped the setup where you enter your gmail and password it won't sync your contacts. Try running setup. If for some really odd reason that doesn't work. Sign in to your gmail account on your computer and click on contacts, all your contacts will be there.
[G1 General] imponfire:
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
[G1 General] cigar3tte:
All my contacts, phone number, address, or just email, are all sync'd with Gmail. I'm not sure how it wouldn't be so in your case.
[G1 General] imponfire:
Hmm.. so i guess i should try doing setup all over again? Any way to do that without doing factory reset?
[G1 General] nolageek:
Why are you importing from SIM? Imprort from google. If you save them to sim, import from sim and then sync to google, you're gonna end up with a hella-mess-of duplicate contacts.
[G1 General] imponfire:
Ok, i was getting a little confused since i had already done what you guys were saying so i did this (checked online) and i didnt think about the fact i had changed my gmail account. All of my contacts are on my old account.

When i started the new acct i figured everything (contact wise) would still be on my sim from before so i wouldnt get double info when i imported but i also didnt think about everything being stuck to the old acct.

Sorry guys, i feel dumb now, lol. I appreciate everyones help though :)
[Touch HD Themes and Apps] n17eel:
Hi all,

I have a HTC Touch HD, and I am looking for a good piano app to use with it, like on the iPhone, etc.

Anyone got the download link?

Thanks.
[Touch HD Themes and Apps] HDuser:
moved out of the news section as it is not news.

Have you thought about google "piano pocket pc"
[Touch HD Themes and Apps] Cokey:
http://tinyurl.com/qggnhq

Omniano is the best I have tried..
[Touch HD Themes and Apps] n17eel:
Thanks alot.

Just downloaded Omniano to my HTC Touch HD, a very good application, but quite unresponsive at times.

Anyway, still a good application, considering its free.
[Touch HD General] scar88:
HI guys as i reported a few days back my hd died on me so i sent it to them to fix, well theyve got back to me 2day saying that:

"Our initial assessment of your device indicates that the repair work required is caused by damage that isn’t covered by warranty. Unfortunately, this means we must charge you for the repair."

they want me to pay 151 sterling for it, what you think shall i pay it? or shall i just buy the dam iphone! its really pissed me off is there any ways around it? is there a way to buy the the motherboard from some where else?
[Touch HD General] dataSaMm:
Why isn't the motherboard covered by the warranty? You didn't break the seal did you?
[Touch HD General] crajee:
Hmmm.... I think you battery was dead. If battery is completely dead HD won't power up from charger per se. And they have seen the illegal criminal stuff :p on your HD. The price they quote seems more like for battery than motherboard.
[Touch HD General] MAMeingast:
But a custom ROM can't damage the motherboard... And since he is specifically talking about a problem "caused by damage that isn’t covered by warranty" and not "we have to charge you because your warrenty is void" I'm not too sure this is the problem...

I would ask them to specify what supposedly damaged the motherboard that isn't covered by warrenty!
[Touch HD General] Chainfire:
I'm having the same issue with my Diamond. The screen broke (touches are all over the place) and they say the following:

Illegal software has been found on your device (HardSPL), this has damaged the motherboard. It will have to be replaced and you will have to pay for it as this has voided your warranty.

There are several issues with this. First, HardSPL does not damage the motherboard. Second, software does not break screens. Third, nowhere in their warranty it states anything about something like this voiding it. Fourth, for many countries in the EU they would have to fix it due to EU warranty regulations irregardless if this voided the warranty or not.

Anyways, my lawyer is on it.
[Touch HD General] scar88:
thanks guys im thinking of getting it deliveryed without getting it "fixed" will only cost me 11 quid, and buy a new battery, is there anywhere you guys would recooment getting a new battery from? im assuming that they have managed to turn on the hd, which i couldnt do and panicked and sent it to them within a day, if i can turn it on ill down grade everything and then take it to tmobile as im covered with issurance
[Touch HD General] scar88:
thanks i mite state this to them they didnt even specifically say how i managed to mess up my MB
[Touch HD General] scar88:
i cant even get through to them now seems that all there support numbers are down
[Touch HD General] Fallen Spartan:
You'll find that all companies including HTC will try all methods of getting out of warranty and the fact that you have HSPL on your device (whether or not it was related to malfunction) will be enough for them to void your warranty.

Others have sent devices in and had no problem as device wasn't checked. You have been unlucky.

My device broke at the weekend and seeing as I have 2 HD's I decided it was worth the risk taking it apart. I managed to refix the motherboard due to a faulty loose connection. Took a while to figure it out.

HOWEVER I WOULDN'T ADVISE ANYONE TO DO THIS!!! THIS SHOULD BE DONE ONLY AS A LAST RESORT, AND ONLY IF YOU KNOW WHAT YOU ARE DOING!! ONCE YOU HAVE OPENED DEVICE YOU WILL COMPLETELY VOID WARRANTY!!!!
[Touch HD General] scar88:
i managed to get through and spoke to some1 he said that the usb had something to do with the motherboard failing, im gona try getting it sorted through insurance, they are going to send me a more detailed reason for them charging me for repair, ill post it as soon as i get it
[Touch HD General] scar88:
just sent them a letter:

I am writing to inform you of my disappointment with the HTC. Last week I sent my phone my phone in for repair as it kept on switching off (09GBD230000153). After a few days I was sent an email telling me that HTC knew what was wrong with the phone but would charge me for repair as the “work required is caused by damage that isn’t covered by warranty”. I was told the main board needed replacing. This confused me somewhat as I had not ever dropped the phone and the phone never had liquid damage. I called the center saying that this was all a bit confusing; they assured me and told me that they will find a more detailed description of the fault. I received a call today from a HTC operator explaining that the warranty was void as a new rom had been “flashed”. I argued that there was no way this could affect the hardware. He was very sympathetic but kept his stance. I have now decided to have the phone returned without repair but am bitterly disappointed about the way HTC conduct their policies on warranty. If HTC sent me a message when I first sent the phone into repair saying that the warrenty was void due to an “illegal” rom I would have understood. But to claim that the “work required is caused by damage that isn’t covered by warranty” is farcical. It seems HTC will do anything to avoid repairing the phone at their own expense. HTC need to understand why people flash “illegal” roms in the 1st place. It is not because of HTCs interface but primarily because of the poor windows software the stock rom holds. I am contemplating approaching BBC's Watch dog as I believe people need to know more about the company as it is slowly growing in the UK and Europe. I am also aware of people in the US in the same predicament and Dog Eat Dog productions (a Michael Moore company) has taken a special interest for a future documentary.

Regards
[Touch HD General] MAMeingast:
Please let us know HTCs answer - I'm really curious to know what they have to say to your letter! ;)
[Touch HD General] scar88:
will do:eek:
[Touch HD General] Fallen Spartan:
Interesting approach, would have maybe mentioned the contents on this as well.

Would be interested to hear their response!!
[Touch HD General] Chainfire:
I have sent similar letters in the past - never receiving a response though.
[Touch HD General] meandu229:
Im thinking of sending my HD in as it will no longer charge from power supply only USB any ideas why that could be,, i have hardspl on it now if i take that off and reflash to a stock rom will that unvoid my warrenty?
[Touch HD General] scar88:
didnt think of that dam!
[Touch HD General] scar88:
realy? what did you write? if we make enough of a racket they have to respond 1 day
[Touch HD General] scar88:
if you send it to them make sure you reflash the stock rom, i would have but the phone wouldnt turn on now there screwing me, so along as your phone works, reflash the stock rom and then send it
[Touch HD General] Fallen Spartan:
Who says they have to? They make enough money out of us already doing what they do. Why do they need to change? I'd be surprised if you get a response (though if you do, post it). I'd imagine they will just stick to what they previousy told you and state warranty is void due to illegal rom installed :(
[Touch HD General] scar88:
i understand what your saying thats why i mentioned watch dog, if more and more people brought this up and the warrenty issues were discussed in the media it may hurt htc
[Touch HD General] scar88:
they got back to saying:

Thanks for your email. Unfortunately, the damage caused is often the 'Hard SPL' that is flashed to the devices. The only way to remove this properly is to replace the motherboard. This is why the 'work required is caused by damage beyond the warranty'. It is also clearly stated in the warranty that the installation of unauthorised software invalidates the warranty. I do uinderstand your frustration, but i am afraid in this case, the repair would never be carried out under warranty. I have myself used these ROMs in the past, before my employment here at HTC, but i always did so with the knowledge that whatever happened, i would have no warranty should any hardware faults develop. I do uinderstand your frustration, and indeed will suggest that 'illegal software loaded on device' be added as a report option, but fuirther than this i cannot comment. best regards, HTC Europe Support.
[Touch HD General] ardsar:
Whats more of a concern are the number of reports that are slowly appearing of the MB failing. My device was one of them, which got sent back with a custom rom, but luckily the device was completely dead. They repaired it - replaced main board and returned it, but the problem happened 3 hours later. Device was sent back a second time, a new MB was fitted and the FPC connector was re-seated. Since then all has been ok.

Symptoms that i had before complete failure were random reboots. With the number of reports increasing with similar issues, it is appearing that HTC may actually have a serious issue here.

I now only flash roms with USPL. Its far easier and quicker to get the stock rom back onto the device as you dont need to worry about flashing back HSPL.

Based on the response above, guess im sticking with USPL - seems far safer although i cant see why this would cause damage and i cant understand the statement "the only way to remove this is to replace the board". Complete nonsence as the latest roms have a new SPL.
[Touch HD General] scar88:
how can HSPL damage thee motherboard? i still do not understand this!!!!!!!!!!!!!!
[Touch HD General] ardsar:
Not entirely sure it can - but i'm guessing that SPL is similar to a BIOS in a pc. It is there to enable the device to bootup / powerup before the operating system loads.
[Touch HD General] _macca:
Would dealing with re-sellers in the first instance not be a better approach? As they are the people HTC relay on selling their devices. I would complain to whoever you purchased your handset from and eventually after enough complaints and screaming customers someone with a little more weight is going to tell HTC to get their act together. I dont believe the general consumer will ever be loud enough to be heard over the corporate babble.
[Touch HD General] Gisbourne:
Hmm interesting thread... Would be interested to know if there is a correlation to motherboard failures and HSPL :eek:

G
[Touch HD General] Fallen Spartan:
I cannot see a reason why HSPL would affect the motherboard. To me its just bad design by HTC with a faulty connection.
[Touch HD General] :
It CERTAINLY can as per HTC..

HTC has licenced WM6 from MS. SPL is like the Product Key/Activation. If it assists you in sorting out anything arising out of illegal/pirated/hacked WM then HTC is also a party in the crime... So they replace MB and you effectively buy a new OS. So everything sanitized. :eek:

I can give different examples:

Bought HP laptop WinXP Home. Within days they ship with XP-Pro. Say No upgrades for earlier ppl. So installed XP-Pro from a friend with the newer Laptop.

Software activation is based on HP hardware. So nothing illegal involved in that sense. Display switch fails. Common problem in this model. HP says due to illegal software :p . The guy at service was nice. He unofficially told me an option to reject inspection and take back the Lappy AND you sure know the sequence of events next :p . Had he written the bad report, warranty would be void instantly, Most do that. I was lucky, since I had to claim 5 HDD, 1 DVD drive and 1 Display on the device over the next one year :eek:

Many ppl change the MIN etc on CDMA cell phones(ordinary - not a smart phone) where service provider doesn't allow number swapping even if you outright bought the phone. Now for some reason your phone gets bad on say display and you can't change back the details, warranty down the drain. In this particular instance LG service says "MB is damaged, and need to be replaced, We can only see if it has any other problems once that is set right". Actually MB is alright!!

Edit:

I am thinking of reverting to stock SPL and using USPL seeing so many ppl having hardware problems. looks like HD hardware is extremely fragile and emotional.

Lastly one the lighter note is there any means to disable motherboard fully?

Suppose your system doesn't boot and you have these ummmm... SPL's and ROM stuck inside. Then if one can have means to disable MB completely then they can't see it. Something like a very strong

EMP

. :D

Disclaimer: All the above info is for educational purposes only. I take no responsibility for any consequences arising out of anyone acting or otherwise based on these.
[Touch HD General] MAMeingast:
That's exactly why I never used HSPL and always used USPL... Still, many things can go wrong warrenty wise - but it's atleast less risky...

LOL - Just detonate a nuclear device in your backyard - the EMP will definitely erase your MB! ;)
[Touch HD General] scar88:
i concede defeat! i mite just pay the 151, hate htc but love my hd!
[Touch HD General] MAMeingast:
Bummer! :(
[Touch HD General] scar88:
they are sending it back without being repair, im going to send it to the insurance company 1st and see what they say. probably still quote me 151 but going to give it a shot never the less
[Touch HD General] :
You can try one thing before sending it again. Charge the battery with a universal Li-ion charger. See

Link

. If it starts up then you can sanitize the device and send it for insurance.

BTW I don't know if they blacklist your device IMEI as haxored and warranty void.
[Touch HD General] scar88:
i think they will black list it, although the guy from htc did say if i was to pay to repair the warrenty would remain
[Upgrading, Modifying and Unlocking] HAMANN1:
Hi, does exist any program for improving better kvality foto and video? I think kvality, sharpness etc. Thanks too much
[Upgrading, Modifying and Unlocking] 2daMax:
I would think increasing the default sharpness by 1 or 2 notch should improve the quality of the photos. Else, I would use Picasa 3 to do post editing. Auto Colour and Sharpness applied, the pictures will look really good IMO.
[Upgrading, Modifying and Unlocking] HAMANN1:
And better fluent video, for example edit in register etc? Or any program for it... Thanks
[Upgrading, Modifying and Unlocking] mccune:
Look at THIS! It seems the Topaz has it's on section! ;)
[Touch HD General] Wiggz:
Guys,

I have my Touch HD scheduled to connect to my pop box to grab my emails every 5 minutes or so. However can anyone shed any light as to why when I have WIFI active, it still insists on using the data connection to connect and pull the emails down. I can manually use the WiFi connection so why doesnt the scheduler use it?

Do I need a 3rd party app?
[Touch HD General] marcita:
I've download the manilla files so i could have touch flo 3d working on my HTC Pro, meanwhile when a restarted the phone an error displayed saying that i had to download a newer version of NET Framwork, i did, know the program cant be installed because it's saying i have an other version of NET FC and i have to uninstall it. HElP! how do i do that? Meanwhile i can't receive any calls, and i really depend on the phone to work.

Could anyone help me please?

Cheers
[Touch HD General] lovanova:
Just go to Settings -> Remove Programs and remove the older version of NET CF.

I believe the latest version of Compact Framework is 3.5.

Oh, and make sure you´re installing NET COMPACT Framework, which is the version for Windows Mobile, and not the NET Framework for PCs.
[Touch 3G General] petez1:
Hi

Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)

Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)

Be grateful for any help
[Touch 3G General] interpleb:
As I said to the person who asked the same question a few days ago *sigh*, google nodata
[Touch 3G General] welshbloke70:
You need to check how your phone is connecting.

AFAIK the orange ROM uses the unique manager not the normal HTC connection manager.

This means you dont really have a WiFi connection. Orange unique is their VOIP(??) implementation.

If you have a livebox and orange as your ISP your phone will automatically switch to using your WiFi connection for phone calls saving you money, the downside is you cant use wifi for anything else.

The only way to sort it is buy flashing a different ROM.

Orange Unique ----http://www.business.orange.co.uk/services/broadband/unique-for-business/
[Touch 3G General] petez1:
Hi

Thanks for the info. Been trying to sort out with Orange and same answer - disable GPRS and the WiFi stops as well !!! (One of the Orange guys even admitted that it was because they don't make money on voice now, only data). The 'nodata' fix doesn't work as it also stops the WiFi. Any thoughts on which ROM I might flash?

Thanks for your help
[Touch 3G General] Greeee:
I'm actually an Orange employee, working for Handset Faults, and looking to solve this for a customer.

There is a rom update available from HTC, which apparently fixes this, however the customer I'm trying to resolve this for, has tried updating and his serial number shows as no available ROM.

I don't think the No-data resolution will work, so hoping if theres any other solutions you guys could suggest?

I know on my current HS, which is a Hermes, I've the communication manager, which i believe isn't available on the Touch 3G, unless debranded.

Really, I'm just trying to get more advice, so would appreciate anyone's tried and tested work-around, as i've to call said customer back tomorrow, with hopefully a resolution, but if not, then he'll have to wait till a ROM update becomes available from HTC/Orange for branded handsets.
[Touch 3G General] bobmac892:
I found a solution to this problem last night that works for me on my Touch 3G with Orange.

Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.

I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.

Bob
[Touch 3G General] petez1:
Bob

Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)

Thanks
[Touch 3G General] Greeee:
Thanks Bob,

Will copy this and put it on my phone somehow!

Thank you very much for the advice!
[Touch 3G General] petez1:
Greeee

Did you manage to make it work?
[Touch 3G General] Greeee:
Unfortunately, the customer cancelled their upgrade and got another handset before trying this.

Shame really!

Thanks for the help though!
[Touch 3G General] petez1:
Bob/Greee

Still haven't been able to work out the second part of the fix - can you help?

Thanks
[Touch 3G General] Greeee:
I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.

I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.

Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?

Just another question my customer asked today.

Thank you,
[Touch 3G General] Freqy:
The GPS will use the satelitte to get a signal (just like proper SatNavs), but if there's an A-GPS feature, it will use a tiny bit of GPRS to speed up the process.

It'll then use the GPRS (if enabled) to download maps for the local area if it there isn't a map already installed on the handset.

That's why it's always a good idea to disable GPRS when roaming, at £8/mb- it's a pricey thing to use.

However, you can normaly download maps using WiFi before you leave (if you know where you'll be going), which will save time and money on using the network for data.

I get asked that question alot too (I work for them too, in NT1- First Impressions)
[Touch 3G General] petez1:
It will use the GPRS for the GPS locator if you leave A-GPS selected. Fortunately you can disable A-GPS to stop this happening.

Interestingly, I can't find any real difference in the speed of 'finding' satalites between standard GPS and A-GPS.
[Touch 3G General] Greeee:
Thanks for the advice guys.

So any ideas how to fully block GPRS traffic outgoing, unless wanted? So its WIFI only when my customer is at home?
[Touch 3G General] Greeee:
No further movement on this one...

Anyone got any ideas, how to utilise the WIFI facility switching the Unique Phone part off, and blocking GPRS traffic?

Thank you,
[Touch 3G General] BigglesII:
NoData works on fone.......BUT

Hi I got my touch 3g couple days ago its on orange contract brilliant fone apart from cannot connect to wifi:mad: as you all know it still connects thru gprs:confused: so I downloaded Nodata installed on fone disabled gprs with it. So good so far:rolleyes: switched on wifi thru unique manager then checked that data connection was still off and it was BRILLIANT I shouted:).

My wifi was connected to my hub and data connection was off woo hoo:cool:

Started web browser and lo an behold Get the message "cannot connect with current connection settings":eek:

As far as I am led to believe at the present time there is no way round this problem apart from installing a clean version of windows but if I am mistaken please tell me how to get around this problem.

Cheers Biggles

HTC touch Dual An a HTC touch 3G