[Touch Diamond2, Pure General] harisg:
The link for this supposed Hotfix is pointing to nowhere. It used to mention that the Hotfix is applicable to 1.69 and 1.75 ROMs. So I contacted HTC support to ask them about these new ROMs:

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In this link:

http://www.htc.com/europe/SupportDownload.aspx?p_id=249&cat=0&dl_id=600

you say:

Note: This hotfix only can be applied for ROM version between 1.39.XXX.X to 1.43.XXX.X and 1.69.XXX.X to 1.75.XXX.X

I have WWE-European ROM version 1.39.405.2 Where can I get newer original HTC ROMs like 1.75? What are the differences?

Regards

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Here is the reply I got:

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Dear valued HTC customer,

Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.

You recently wrote to us about an issue that you have encountered with your Htc Touch Diamond 2.

The link you sent is not in use “Page not found” I have had a look at the hotfixes available for European Touch Diamond 2 devices and they do not mention hotfixes for rom like 1.75.

Thank you once again for your continued patronage.

Best regards,

Europe customer support team

HTC Corp. Global Service Division

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So all of use were stupid to see the new Hotfix? Was I stupid to see ROM versons 1.69 and 1.75?

I checked out the web and found a Softpedia link proving I was right:

http://handheld.softpedia.com/get/Tweaks/Hotfix-for-resolving-LED-not-showing-a-green-light-when-the-battery-is-fully-charged-for-HTC-Touch-Diamond2-79673.shtml

and send them my reply:

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Dear frined of HTC Support

I didn't provide you a fake link. The link was valid few days ago and I saw it with my eyes.

Removing the link is something that an HTC web administrator must have done.

The link was pointing to a new Hotfix that probably was removed because of reasons I don't know.

Other people saw that page too in the european site:

http://xdaforums.com/showthread.php?t=516970

or even in the asian site

http://www.navimania.gr/showpost.php?p=196160&postcount=1

Hotfix was downloaded and some site provide it:

http://freshgear.wordpress.com/2009/07/08/hotfix-htc-touch-diamond-2-battery-indicator/

http://handheld.softpedia.com/progD...ed-for-HTC-Touch-Diamond2-Download-79673.html

In this Softpedia link:

http://handheld.softpedia.com/get/T...ly-charged-for-HTC-Touch-Diamond2-79673.shtml

the original text that was copied from HTC site still is mentioning 1.75 ROM:

http://handheld.softpedia.com/get/T...ly-charged-for-HTC-Touch-Diamond2-79673.shtml

So I'm asking again:

Provided the fact I have WWE-European ROM version 1.39.405.2 in my Diamond2, where can I get newer original HTC ROMs like 1.75 and which are the differences?

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Now I'm waiting for their reply:

do they or don't they issued a Hotfix some days before?

do they or don't they mention that newer official ROMs like 1.69 and 1.75 exist?

I'm starting to think that their support is of no good (don't want to say: "It sucks")