yashsingh1/xdaforums huggingface dataset:
[Touch Diamond2, Pure General] pauloke:
got it free on a 12 month contract.

Been with them a few years now so they keep upgrading me for free and I keep my 12 moth contract. Not sure if I could keep the same phone for longer than 12 months. My contract is not due to be up until August but they rang me asking if I wanted to upgrade - so I was lucky I guess.
[Touch Diamond2, Pure General] mikeysyke:
I wish I had your luck, I have been with them since 1997, my upgrade should be later this month so it will be interesting how much they quote me for it
[Touch Diamond2, Pure General] jugulator:
Are you sure..? I just called them and the guy told me they will only be available from 8th of July!!! I told him that one of my friend (you :D)has just ordered one from you and he said that cant be right as it is not availble! I presume you are in UK
[Touch Diamond2, Pure General] jugulator:
I called again just to find out if another person will say the same thing. A lady took the phone. Said none availble but they are expecting it in the next day or 2!! Ridiculous!! how unreliable these guys are! But she also said they had nothing availble yet..!
[Touch Diamond2, Pure General] pauloke:
I have no doubt that customer services personnel are ridiculous when it comes to mis-information. The guy I spoke to definitely said they had then in on Wednesday night and by the time he had phone me they were all out and they expected to get a new shipment in today.

I wont be to happy if he didn't have exact information and I dont have my phone by Monday. I was just relaying the information he gave me. He said he would send it today so Royal Mail should try and deliver it tomorrow.

He did say today's shipment would be a big one. Maybe he was just saying it to get me to upgrade? But as it is distant selling in effect I can cancel any time before I get the phone and up to 7 days after receiving it if he was just pulling my chain.

Can t really understand how hard it is to have a system that easily show if the phone is in or not and when it is likely coming in. I was told its coming in today. Others have been told in a few days. Very strange :confused:
[Touch Diamond2, Pure General] compactrom:
I spoke to someone at retentions this morning and they said they were in the warehouse waiting for quality checking and would be available very soon, possibly even today or tommorrow.

Just rung again to be told testing could take weeks and they would only be available on the 8th July.

I don't mind waiting, it's just the contradictory information that annoys me.

Mark
[Touch Diamond2, Pure General] bambony:
Given the slowness/misinformation I've ordered a TD2 on t-mobile via mobilephonesdirect.co.uk on the following deal:

Combi 20 + Web'n'Walk on an 18 month contract

200 Minutes, 200 Texts + Unlimited mobile web

£24.47 per month

£38.99 for the handset

Only downside is I have to change my number... I will call t-mobile when the phone arrives and ask if they can perform some customer service miracle and transfer the number from my old t-mobile account to the new.

Tony
[Touch Diamond2, Pure General] compactrom:
I'd looked at something like that but I've got too good a deal, am paying £23.50 for Flext 30 (£140 allowance) with W&W Plus and hope to negotiate that down a bit to re-sign, so will just have to wait. I've also been told that the upgrade price is £270 and I've got £240 credit against a new phone, so may get it for free

Mark
[Touch Diamond2, Pure General] jugulator:
Called today morning. Was told it is still not available but will be available by Wednesday. Called again in the afternoon, told that it is not available till Mid July!!!
[Touch Diamond2, Pure General] jugulator:
Did u receive the phone..?
[Touch Diamond2, Pure General] maxcherry:
I was told yesterdat it was due for release today, but they may not have stock till tuesday/wednesday.

Cant believe they are saying July now.

Everytime you phone they say something different.

The release of this handset is beyond a joke now.
[Touch Diamond2, Pure General] Sunjhoon:
I rang them up back at the beginning of may and was told that each week t-mobile would call me to give a status of when the fone is available..

they havent called me period lol...but i have to admit it is beyond joke..there customer service is crap..luckily im getting the fone on a free upgrade but now the longer it takes the mores its getting me agitated.. hmm and now im somewhat tempted to go for the touch pro2..cant do without a keyboard love it so much but wanted something lighter so im swaying between the both does the touch pro 2 come out around the same time?..hmm
[Touch Diamond2, Pure General] Superman_1122:
I got my Touch Diamond 2 on T-Mobile from here. Took 2 weeks from ordering to receiving phone though :( - They had to wait for more to come in stock.

I was a new customer to T-Mobile and wasn't doing an upgrade but if you want it that badly on T-Mobile (i'm finding the network aint as good as Vodafone in my town) you could always port your number to a PAYG sim for a month then re-join as a new customer to T-Mobile and port your number back, surely?
[Touch Diamond2, Pure General] pauloke:
T-mobile are a joke. Just phoned then as I haven't received my phone and they said that it was due to be released todaybut they were still waiting for the phone so it may be by the end of the week.

This is not what the guy told me last week. Its annoying but as its a free upgrade not much I can do and I prefer the look of the mda compact v to the TD2.

Not really going to trust the incompetent customer service reps anymore.
[Touch Diamond2, Pure General] jugulator:
Gosh! I am sorry to hear that you did not get your phone. By the way did u upgrade your contract..? If thats so, I would like to upgrade as well as I want to move on to their flext plan which is great for me. So, is it possible upgrade now and then ask them to send the phone when its available.>?
[Touch Diamond2, Pure General] pauloke:
I dont see why that wouldnt be possible. As long as your contract is due for renewal then m sure tey would jump at the chnce at retaining your custom. Ask them to upgrade your tariff - pus for a good deal (I think I could probably have pushed for better as I spend in the region of £40 a month).

Lets se if the can get the phone out this week. Not as annoyed as I should be as my compact iv is still serving me very well and not sure what to do with that phone now as it is a perfectly functioning phone.
[Touch Diamond2, Pure General] :
Christmas has come early

Greetings,

It's been a while since I was last here, couldn't contain my excitement so I thought where better to shout with glee.

I've just ordered my handsets from t-mobile and they will be with me tomorrow. The person I deal with at T-mobile is someone i've been dealing with for a few years now thus my certainty of the phones arriving is confirmed.

I'm getting 2 Handsets, 1500 mins, Unlimited Txt, LandLine and Web. Free calls between the two handsets for £78.86 excl vat.

If people are really stuck send me a PM and i'll send you her e-mail address. But i'll re strict it to 3 people with a good enough reason since I don't want her getting hounded. She did mention the handsets were disappearing very quickly.
[Touch Diamond2, Pure General] maxcherry:
Just ordered

I called this morning and the best person I have ever dealt at TMob said she would investigate and call me back.

She just called - they have 50 handsets in stock.

Well, 49 now as I have just ordered one due tomorrow. :p:p

T-Mobile customers need to be quick as the stock levels were diminishing while I was on the phone.:eek:

People if you are expecting callbacks, DONT. They have had that many enquiries about the handset, they have lost track of all the people that wanted contacting so my advise would be to call yourself.
[Touch Diamond2, Pure General] compactrom:
No joy, just spoke to someone who said there was an email that went round this morning saying some would be released this afternoon but there were none on the system when I rang at 4:30, so maybe they sold out already. They said I should ring back later.

Mark
[Touch Diamond2, Pure General] sparkz:
Woohoo

Just had a very very nice lady from T-Mobile phone me up, (she promised last week<S>), to say she had reserved me one & did I still want it as a free upgrade on my existing 12 month contract, mmmm, let me think, damn reet!!!

A happy bunny named Shane I is<S>
[Touch Diamond2, Pure General] pauloke:
Absolute joke!!

After telling me last week and this week that they would send me the phone as soon as it came in they have sold all the phone they had in today (50 bloody phones) and they didn't bother putting one aside for me. Tried to fob me off saying they tried to phone me today - cant believe that.

Now I have to wait a day or two with no promises. Absolutely ridiculous. Not happy at all.

T-mobile customer relations has gone way down in my estimations.
[Touch Diamond2, Pure General] ceanth:
guys, whats the T-mobile interface like? Have they skipped 6.1 and moved straight over to 6.5? :D
[Touch Diamond2, Pure General] sparkz:
Sorry Pauloke,

Mine has just arrived, & damn is it a nice looking phone<S>.

Sorry again, but Wayhay!!! Good Times...

Shane, (York)
[Touch Diamond2, Pure General] StuartMaher:
This all reminds me of something...

oh yeah.. the realease of the Compact IV...

I swear the reason these phones are not kicking the iphone and googlkephones up and down the sales charts is that T-Mobile have no idea how much of a winner they have on their hands. and how to market it!

Still, my contract isn't up until the 25th June, so hopefully it will be better by then
[Touch Diamond2, Pure General] SengUK:
Released Yesterday at 13:00

Mine was delivered this morning at 08:55

Looks very nice so far -- needed to update W'n'W already though.

Not got YouTube working yet.
[Touch Diamond2, Pure General] jugulator:
Just spoke to T mobile. None available apparently :(
[Touch Diamond2, Pure General] pauloke:
Just had a phone call and they have just sent my out so I should get it tomorrow. Wasn't expecting it so soon but still hate the fact the charged me £6.99 for delivery - the cheek.

If anyone wants one I would phone in now as they might have more in. A shipment must have come in today because they were all sold out yeserday.

Can someone post a pic of thier new compact v. Think this phone will out do the compact iv in the looks department.
[Touch Diamond2, Pure General] Southside:
I spoke to them this morning after reading this post and guess what, none available! the kind lady said she would keep checking and call me back either way before she went home today at 2:30pm and she called me at 2:29! none in stock, she said she would call me tomorrow. This is not fair .......
[Touch Diamond2, Pure General] imranbashir_uk:
As of 14:00 today they had 29 left, and that was after I ordered mine.

I paid more than I wanted to for it. It ended up costing me £97 (they gave me £170 off the RRP) this was on a 12 month contract with Friends and Family discount. Anyone got a better deal on a 12 month contract?
[Touch Diamond2, Pure General] Steeve24:
Not the T-mobile version, but...

http://xdaforums.com/showthread.php?t=526923&page=2

Thoughts ?
[Touch Diamond2, Pure General] Southside:
we are calling 150 from our phone or have been calling a different number? this is a joke! how can it be this difficult to order a phone ? I've been trying since May! maybe tomorrow
[Touch Diamond2, Pure General] StuartMaher:
Ironically my trusty old Artemis is finally giving up after the screen cracked whihc severley limits it;s functionality. So given my upgrade is next thursday I thought i'd phone and see if they could nudge it forward a week.

They couldn't. Apparently they are tightening up on this stuff.

but I spoke to the guy for a while abdou the Compact V as his brother works on the buying team. Apparently they are being bought in batches of 50 or so because they are a high cost handset and they want to gauge market demand befoire committing to massive units.

This may seem obvious, but if you had it on your website under "Coming Soon" and allowed people to register interest thjat would give you a certain level of understanding of demand.

Further, if you allowed people to commit to future contracts on there renewal date so people like me who will have this phone straight away but can't for another week, can agree a contract. For T-Mobile this will have the multiple benefits of me committed for another year even though the contract won;t start till me current one ends and they have a bit more knowledge of the demand and most importantly they are able to better manage their stock flow because they will know dates when handsets are definetly needed.

Stu
[Touch Diamond2, Pure General] imranbashir_uk:
Well, well, well, pretty good guess huh I said 16 June and that was the first day of release! I guess I lucked out my first call was on 17 June, and they had stock, and the Hard SPL is out, I guess I should go and buy a lottery ticket too!

Best time to call is around 13:00as the delivery comes in the morning and it takes a while to register it as stock on the system.

Good luck
[Touch Diamond2, Pure General] pauloke:
Got the phone free upgrading a 12 month contract and a flext 35 + WnW costing £37.50 a month. Think the monthly line rental may be a bit high but really dont want to switch to 18 month contract.

How much are you paying a month for your deal? Trying to work out if I should have pushed for a tariff reduction. Was told I couldnt ask for a reduction until July so I assume that by then it will be too late as I would have accepted the phone already. All very strane.
[Touch Diamond2, Pure General] jugulator:
I'm getting mine tomorrow!

I spoke to a nice lady this morning and was told none available. By 2 pm lady called me back (Never expected) and said some stock has arrived and I can order one! So, I am getting mine hopefully tomorrow. Again, they made me pay 65 pounds for the handset which I really did not want to pay but I just couldnt say No. I got it on Flext 40 for 18 months contract which again I never signed up more than 12 months. But I am only paying 20 pounds a months on Friends and Family plan. Apparently, this is why I haad to pay upfront fees according to the lady.
[Touch Diamond2, Pure General] imranbashir_uk:
I am on the FlexT 25 WnW 12 month and that cost me £15.90 a month due to my FnF discount.

The lady I spoke to was called Shelly, not impressed in the slightest, I will never deal with her again!

Anyway I was told the same move over to an 18 month contract and you get £200 discount, doesn’t matter what tariff if you get FnF discount. I’m not stupid enough to fall for that.

Looking at the maths: -

18 month contract	=	£200 off RRP

3 years	=	£200 off RRP x 2

Total discount	=	£400

12 month contract	=	£170 off RRP

3 years	=	£170 off RRP x 3

Total discount	=	£510
[Touch Diamond2, Pure General] pauloke:
Just received mine.

Not sure which look I prefer my compact iv or the compact v.

Need to get a good ROM onto there. The t-mobile one is awful but want to back it up just in case. Is there a utility I can use or has someone already dumped the t-mobile UK ROM already?
[Touch Diamond2, Pure General] Informator:
Can someone explain what the Friends and Family discount is on T-Mobile? Is it simply a loyalty bonus or is it something different?
[Touch Diamond2, Pure General] imranbashir_uk:
Its an employee discount that is no longer available so people that have it will not give it up unless you prise it out of their cold dead hands!

:)
[Touch Diamond2, Pure General] jugulator:
Got mine in the morning. Quite like it. I like the form factor. I think it looks better than the original Diamond 2 (HTC). But I hate the pink T mobile theme, which I will flash for sure. There is already 1 ROM out and Hard Spl as well.

I have an issue with Album. It doesnt seem to work on portrait mode. You have to swipe your finger longitudinally (up or down) to move the pictures even if you are holding the phone in portrait mode. Not sure if anyone else has this issue. But quite impressed with the camera! Very responsive and quick to take good quality pictures. Not quite sure about the Web TV. What the heck is this?? Opens on opera giving some links for videos!

Couldnt my iGO8 to work properly though. In landscape mode the edges are cut (I think it is following the Diamond resolution) and in portrait images are hazy. I have edited the sys.txt and also tried with a blank sys. Also tried deleting the save directory. Any ideas..? May be the resolution is not supported..? May need a new data.zip?
[Touch Diamond2, Pure General] pauloke:
still trying to get used to the extra size of the phone compared to the compact iv.

typing this on the phone now. both landscape and portrait keyboards are great. the tmobile rom has haptic feedback while typing and using manila.

just wanted to ask those who already have the phone can you hear an audible rattle when you shake your phone? just want to chwck if my phone has something loose inside.
[Touch Diamond2, Pure General] sparkz:
Hiya Pauloke,

Aye, mine has the noise too. I presume it is the accelerometer. On a differnet note, I have had a right job getting my phone to load 3rd party software, namely SPB Shell. Not too keen on the Touchflo.

Later matey, Shane
[Touch Diamond2, Pure General] jugulator:
I cannot hear any rattle or noise when I shake the phone. AFAIK, accelerometer is digital rather than a mechanical thing.
[Touch Diamond2, Pure General] pauloke:
I read a thread on here suggesting that the rattle was normal as it was the camera but my rattle sounds as though it is coming from the bottom end ofthe phone and not where the camera is located? Anyone else here this. I got 7 days to get this phone back if there is something unusual but dont want to send it back as I know tmobile will make a hash of it.
[Touch Diamond2, Pure General] Southside:
just order mine finally! A nice chap by the name of Martin called me to say that they have some stock and would I like to order, what a result. They have around 40 left so hurry if you want to order, that was at 9:10am this morning.
[Touch Diamond2, Pure General] jugulator:
Poor battery life again??!

Hmmm... The main reason for switching to Topaz from Diamond was diamond's appalling battery life. Looks like the same thing is happening again? I fully charged it at 3.30 pm. On the battery tab, it says,

Device usage - 3 hours

Talk time - 2 minutes

By 11.30 pm battery low warning came!!!! Not again. Is it only me or some program I installed. I am using outlook email and scheduled to check email every 5 minutes with HSDPA on. I dont know if this is the reason. Even then 8 hours is poor! Wifi and Bluetooth off.

Anyone could feedback??
[Touch Diamond2, Pure General] compactrom:
Got through this morning and they where in stock, but they wanted £37.50 per month for 500 mins, 400 txts and WnW Plus and I still had to pay £30 towards the phone. (am on similar for £23.50pm currently)

I'm going to wait and see what comes along, maybe if another network carries the phone the cost will drop.

Otherwise I may look for the best sim only deal and buy a phone off Ebay when everyone puts their free unwanted upgrade phones up for sale.

Mark

p.s. forgot to say that's for an 18 month contract and I have currently a £10 loyalty discount which I will have to give up.
[Touch Diamond2, Pure General] Informator:
Might I suggest you try here: http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n447/p10957.aspx

I've just abandoned Orange (BYE!!) and will be moving to the Combi 30 + WnW deal shown there. I found as you did that actually it's a much better deal there than from T-Mobile themselves. Plus, the handset is unlocked and doesn't carry the T-Mobile ROM (which is a good thing IMO).
[Touch Diamond2, Pure General] compactrom:
Thanks for that, I'd seen that offer, but once I've added £5 to bump it up to WnW Plus its only a couple of pounds cheaper, albeit with more minutes & texts. I'd just hoped to get something similar to what I'm on for under £30.

It's loosing the loyalty discount of £10pm that I hadn't counted on, retentions said I should've lost it when I signed up for my last 18 month contract but it was mistakenly left on although years ago when they gave me the discount they said it would be permanent.

I guess they're trying to claw the money back.
[Touch Diamond2, Pure General] pauloke:
Push mail always affected my battery on my compact iv even on gprs. I would guess that having it check every 5 mins would have a big effect on the battery, more so with HSDPA on. Try it with just GPRS. Need better radios maybe that improve battery life.

I would recommend only using HSDPA only for flash and watching videos and extend the email checking to 10-15mins maybe?
[Touch Diamond2, Pure General] jugulator:
Then what's the point of having these on?? I mean HSDPA and all the rest. I have reduced email checking to half hourly...Lets see. HTC never makes their battery properly :(
[Touch Diamond2, Pure General] djollie:
topaz for sale

hi

i've got an unwanted upgrade if anyone wants it.

new boxed unused.

dj
[Touch Diamond2, Pure General] fr3nsis:
hello bro , send me pm with your price...i'm in italy

ps. are you the same of gsmforum?:)
[Touch Diamond2, Pure General] silverwings2008:
Can anyone confirm if these UK Tmobile MDA Compact V are being shipped with the free 18month copilot Sat Nav? Does it come pre installed, or is it the 1st 10,000 people to register after the free trial. Keen to get one, but dont want to order one today to find out if I order one next week I can get sat nav included. Anyone know?
[Touch Diamond2, Pure General] vijaydesor:
Just ordered mine - should have it tomorrow through T-Mobile. Had tried twice before in the past 10 days after reading posts on here and each time they said release date was 8 July.The chap I spoke to today first said that there was stock showing (33 only) and then looking at his notes screen, said that they would only be shipped after 8 July but then went and checked with his superviser and came back and confirmed the order and dispatch ..... so the moral of this story is .... if at first you don't succeed, try again - I seems it really does depend who you get through to on the line - if you're lucky to find a helpful rep, it makes life easier.

Not sure at all about copilot - did not even think to check - but did get a free 8GB card included. Will report back when I get it.
[Touch Diamond2, Pure General] starfish_001:
At present don't have any lic for copilot for the 10000 free lic...... I'm told they will get some for the 8th of july
[Touch Diamond2, Pure General] MrGubby:
I've had one for a week, no co-pilot licence :(

I've chased T-Mobile & been told that I will get a licence after 8th July but I'll believe it when it happens :rolleyes:
[Touch Diamond2, Pure General] rTyler:
o2 uk?!

when is it coming to o2 uk? i cant wait:rolleyes: