yashsingh1/xdaforums huggingface dataset:
[Touch HD General] Logan5:
Some new observation

I suffered today the "SD disappear" syndrome, but I have made a new (?) and intersesting (?) observation.

SD card was inaccessible, from my HD, from an USB adapter, from a SD card adapter in a SD reader, but I was able to read it and recover it from a digital camera.. (this is not yet the observation).

From the camera, I was able to see that ONE directory was corrupt : the last installed application.

Here is the observation : I have installed the application from Marketplace. During the installation, which was lenghtly, my HD goes to sleep/standby mode several time.

I feel the problem (in my case) is clearly related with SD card power management (as stated several time in this thread). I strongly recommend, based on this experience, to turn off SD card power management (see above in this thread).

Hope this helps !
[Touch HD General] AbuGWM5:
SD card renamed

Had same syndrome today.

Realized a new, "sd card," folder had appeared with Opera files inside, and the actual sd card had renamed itself to, "sd card 2."

So simply deleted new sd card folder, reset, and the original sd card folder was back and everything working fine.

Phew.. i was about to reformat my 16 sd card after copying to pc desktop.
[Touch HD General] blackgolgoth:
i had the same problem!! after some minutes my storage card disappaers or when i try to install an app!

i sent a mail to HTC spport! i'm waiting teir response

so! before that i tried to dpngrde to spl 1.14 and it work fine

the probleme appears since spl 1.56
[Touch HD General] Friend of Bill W.:
Please kindly let us know what the answer from HTC is, very interested in it. Thanks
[Touch HD General] gurluver:
SOLUTION: THIS COULD BE A COMPATIBILITY ISSUE. THERE IS ONLY ONE WAY TO KNOW TRY WITHA DIFFERENT SD CARD TO CHECK IF THE PROBLEM IS THE SAME. ASK FOR A COMPATIBLE CARD THROUGH www.expansys.com If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx Or you can go to: http://www.htc.com/select_country.htm, select your country and then click on the Support tab. You can also call our Call Center at: 08458900079 if you have further questions. Thank you once again for your continued patronage. Best regards, Europe customer support team HTC Corp. Global Service Division

Such a helpful answer from HTC - I've emailed them again, will keep you guys posted. Although I think more people email will mean they will more likely start thinking its a bug and develop a fix.
[Touch HD General] Digital Outcast:
What a lame ass answer... they direct you to a third party website for support. That's HTC support for you... :(
[Touch HD General] danzaywer:
hi, i have same issue ,16 gb sandisk, but i 'm on hspl, i flashed miri 8.1 hspl version, so it is a 1.56 rom's issue and not an 1.54 spl issue!now i'm gong back to davdeucap v7 to see if the problem disappear.
[Touch HD General] jema:
Same problem here, Sandisk 8Gb.

During 1 week it works perfect with Dutty 2.9 and Miri 8.1 (both SPL1.54/1.56), but now it dissapears after trying to read some files.

I have formated it this morning, and seems its working.

I thing the problem is when you write files from the HD. Copying files via Activesync its ok.

Seems SD's file system is damaged when HD's OS writes on the SD card, not when reading. It's the only explanation because it was working fine for a whole week and yesterday night dissapears just after cutting and pasting files between HD mem and "Storage card"

It's the same for you ?
[Touch HD General] zilviukas:
Hi,

same problem here. Card appears-dissapears. Standard SanDisk 8GB SD card, which was included in the box. Worked fine before upgrading to 1.56. No solution found yet. Card reappears, when removing it from the slot and put back again.
[Touch HD General] remko:
I have been expirencing the same problems, just with a slightly different idea on the cause.

I have had this problem ever since I tried running Android from my SD card (Sandisk 8GB, stock one). It seemed to have been resolved when I deleted the Android files. After reading that formatting might also do good, I tried this a few moments ago. Copied files back on there, everything ok.

Since I do not give up, I thought this also might have been the cause for Android not booting well, so copied that on there again, tried to boot it (hung up of course) and now my SD card will not work at all anymore. When I insert it, the phone hangs up for a moment, then the card is not listed anymore...

I will try to reformat the card using the adapter in my laptop, the only problem is that I left the adapter at home and am in a hotel now. Only thing to do is wait until tomorrow (without a card in the phone!!) and try it out when I get back home.

I will report with the results...

Grtz Remko
[Touch HD General] gurluver:
Reply 2:

ANSWER: IN THIS CASE IF IT IS A OS ISSUE; YOU MIGHT LIKE TO DO A BACK OFA LLYOUR INFORMATION AND CALL US FOR FURTHER INSTRUCTIONS IN ORDER TO DO A HARD RESET. PLEASE CALL US AND WE WILL ADDRESS YOU WITH THE STEPS YOU NEED TO DO IN ORDER TO PERFORM THIS ACTION

Then I replied:

"I've done ROM upgrade, I think I know to try hard reseting it. I've already done many things for this - Hard reset, reformat the sd Card. When I try to reinstall the original 1.14 ROM that came with the device, the cards work fine, only when I upgrade to 1.56 ROM that this happens I'm pretty sure its a bug in the new ROM, I think you should start your investigation."

and reply 3:

ANSWER: SO IN THIS CASE WE STRONGLY RECOMMEND YOU TO CALL US TO CHECK IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU OR SEND UNIT TO REPAIR

OMG, i can't believe HTC, providing such a high end device with such lame tech support
[Touch HD General] Digital Outcast:
It's a shame... I wouldn't even call it tech support...
[Touch HD General] khanh999:
I'am bug All rom 1.56 no see SD card 8g .help me
[Touch HD General] maxcasio:
I also have the same problem after upgrade the ROM to Dutty V.3 or Miri 6.5. My Sandisk 8 GB cannot be recognized by Blackstone. But after I inserted the new Vgen 8GB, the problem disappear. The funny thing, my Tytan II can recognized my old Sandisk 8GB. So my conclusion to solve the problem is "buy new 8GB micro SD".
[Touch HD General] Friend of Bill W.:
Ridicilous...have you called HTC in the US? at least they ARE from the US and seem friendly. I have to wait until next week for "results"..( and I am pretty sure all they do is flashing the 1.14...)
[Touch HD General] remko:
Well just buying a new card cannot be the solution...;)

Promised you huys to report back about my Sandisk 8GB; somehow I managed to re-format the card by using an MicroSD to SD to USB adapter with my pc. The first couple of formats failed, quick format and normal, then all of a sudden it worked again.

Reformatted the entire card and now its working like a charm in my HD again even with the 1.56 ROM (using Leo's of course...;))

I still believe it has something to do with running Android of the card, but am not sure. Guess I will try it out again this weekend...

Grtz Remko
[Touch HD General] bloke:
Im suffering too... My spare 2GB card ;-( Althought I can access it from an adapter on my Laptop....so not sure its a ruined card...

Ironically, I jsut got my 8GB card replaced by HTC as the old 8GB failed, couldnt delete, reformat of change anything on the card... Not sure that is related, as the failure happened before I upgraded to the new 1.56 rom.

I tried Formatting and this didnt work, so I guess I will have to downgrade to an earlier rom....;-(

One important question, how many people are suffering from this, and is this a rom issue.????

Bloke
[Touch HD General] plutozz:
Had the same problem

Less than 24 hrs after flashed Dutty V3 156, my default SD wasn't recognised. I ended up getting a new Sandisk Ultra 8gb, formatted it with Fat32 64kb and work like a charm until now. 156 ROM must have something to do with this phenomenon.
[Touch HD General] Scorbion:
this is very disapionting :((

I just wanna get my files back ,,,, any solution???

PS. I tried reverting back to 1.14 but still the card appears but not accesible :(( ,but in 1.56 I cant see the card at all
[Touch HD General] bloke:
The Plot Thickens,

Ive now formatted again ( quick default settings) and copied all back and its visible for now..... weird....

Bloke
[Touch HD General] foulke:
I don't think that it is linked to 1.56. I crashed my 8gb stock Sandisk with Davideuck V3 HP.

I don't know if there is a link with the cooked ROM.

I played a bit with Android too.

Perhaps the SD tune up card is uncompatible with some other optimisations, like the power optimisations you can do with "advanced tools".

Could be also the software you use on the PC through the mass storage/ Activesync ?

It seems more and more people have trouble with their SD card.

You are lucky if you can still read it on a PC with an adapter.

Do backups !

My card disapeared, then appeared again for one week before disapearing completely. (even on PC)
[Touch HD General] blackgolgoth:
finally

i downgrade to 1.14 rom ...

my sd worked fine ... i made a back up

then full format fat34 64kb sectors ... and now it work fine with 1.56 rom
[Touch HD General] d1archie:
:mad:Same problem here with the SD Card dissapeearing, but only when using 1.56 Roms. Once I revert back to 1.14 Roms Card works. Very very frustrating. Finally my Computer failed to recognise my card, but luckily somehow I managed to create a back-up thru activsync after downgrading Rom.

Urgent appeal to all Cooks, can you please work on this problem. As for now a lot of people will not be upgrading to any 1.56 Roms because of this issue.

Once reverting back I have suddenly noticed a lot of lag between key presses. This was not present prior to the 1.56 upgrade.:(
[Touch HD General] Digital Outcast:
It has nothing to do with the cooks. The issue is with the new drivers in the 1.56 rom that cause an incompatibility with certain revisions of the Blackstone.
[Touch HD General] d1archie:
No offence was either implied or intended.

What I meant was that maybe the great cooks, can with their wisdom, incoporate a fix in to their ROMS for this issue.:D
[Touch HD General] Friend of Bill W.:
I second that :) as HTC obviously doesn't realize it...

My device has been sent overseas and I am still waiting. They reckon the problem hasn't been there when they tried ( of course not, I am only imaging it and wanted to send my Touch on a journey...) but they "flash" it and what have ya.

I want my HTC baaaack :mad:
[Touch HD General] Huck33:
same for me

i plan to downgrade to a 1.14 rom but id don't know the procedure?

how do you managed to do that?

regards
[Touch HD General] lemac03:
Some how solved the problem.

I have been using Dutty roms from 2.8 to V3 since those came out and have no problem until last night after install the game asphalt4 to my SD card I found that the game doesn't compatible so uninstall it and right after SD card no show on file Explorer. No matter what I do S/R, Pull out card, H/R not things work It show for afew second then disapeared. Anyway I tried to replace with a 1GB card from my old Camera/video recorder and it works, so I know it not the hardware but the card faulty. So just to cross check I install the 8 GB card (BTW came stock with phone) to my camera and to my supprised it works. I was able to take pics and recorded video, even played back on the device. I then plug the camera using USB to my computer, right away it tell me to reformat FAT 32 so I did and everything was ok, but now the card only have 3.4 GB total. I installed the card back to my blackstone and it works likes before accept with only 3.4 GB. After sync with computer Using Disk drive method I was able to format the card again with Fat 32 and it gave back 7.4 GB. I have reinstall all my progams and stuffs back to the card and everythings works fine for 5-6 hours now. Hopefully it stays that way.
[Touch HD General] d1archie:
Just follow these simple steps:

1: Put your phone in tri-colour screen by turning off your device then simultanoeusly holding volume down and power button.

2: Download 'Unsigned_HardSPL_for_Blackstone_OliNex.zip' and connect your phone to PC using usb cable and run the HardSPL Wrapper.

3: Download your desired 1.14 Rom. I personally would recommend 'Black Pearl v 2.4' by Panosha as for me it is very stable and fast. Run the RUU.;);)
[Touch HD General] victoradjei:
Also had this bug

I also had issues with my SanDisk 16 Gb card, but that was a bit different. In the camera mode, even when the card was empty I could only see number of photos left to be less than 3000 at 5mpixel resolution, while with an 8 gig card of same make showed up to similar number of shots left!

I resolved this by copying all files and re-formatting and was ok for months until this morning when I updated to the new CSL official ROM :confused: Note that I have tested almost all ROMS and spls that have ever appeared on this earth :eek: so I am not really sure of spl type relation to this penomenon. So updated to the new CSL rom and about to restore pim data and .....zilch:p no micro sd card seen in file explorer. Tried all the 1.56 rom I had on my card but same result.

This is what I did different: Read the card on my xp notebook ( if that matters) and copied all the files and folders by highlighting all the files not select all option) but instead of formating I gave the CSL rom another shot on the vista notebook which is my primary machine.

This time I unrarred the exe into its folder and did the update from boot loader mode, and this time with both SIM card and micro SD card removed. Wallah! now card is visible ad all is ok for 2 hours now. I don't expect any issues again.

What I observed is that while trying to flash the ROM earlier on a vista notebook, it took so long to start and even stopped. I had to double click again and again wait for longer than usual for the "permision dialogue" to appear. That is why I extracted the contents before flashing again on the same vista pc.

Hope this will help reveal more about this demon :rolleyes:
[Touch HD General] zilviukas:
Had this card problem before. After full format card works perfectly again with the latest roms. Quick format didnt help.
[Touch HD General] Elim:
And now I... *grrr* try to format the disk and check how long this works :mad:
[Touch HD General] foulke:
In my case, I couldn't format, because card was invisible on the HD and invisible on the XP PC too!
[Touch HD General] fjevel:
Hilarious! This is your classical "you customer, you stupid" approach to support. On top of that they seem to lack even the faintest knowledge about anything, even how to communicate by e-mail. When I read the answers I imagine a tech support person yelling at me over the phone... :P

For those of you that have cards that are unreadable in Windows; did you open the storage manager and see if the device registerred at all? If you see it there, it should be possible to access it somehow.

I always use the partition manager in Linux for advanced stuff on my storage. It just seems to be more flexible than the built in XP stuff. If you want to try it, just download the live-cd from http://www.ubuntu.com and boot off it. You'll find the partition manager under system, I believe.

-KJ
[Touch HD General] Friend of Bill W.:
Huck, click the link in my signature, its all there step by step.
[Touch HD General] Invisible Sense:
I've been having the same problem since installing hspl 1.56 but now have downgraded to an older version and things seem to be fine.

I don't think anyone need to send their phones away or format the sd card.
[Touch HD General] Elim:
What is the reason

Yes, I try different steps and only after I downgrade the SPL, the SD card is again available and stable. The first thing I made than, is a complete backup :)

After this, I update to the new ROM 1.56 from HTC and here I have also no problems. Therefore I think that the reason is NOT the new ROM but our SPL versions for 1.56 :eek:

To check this assumption, can anybody try to install the stock SPL 1.54 and see if this made his SD-Card again available?
[Touch HD General] Invisible Sense:
Elim,

Did you format your card?

Which spl are you currently running?

What rom are you running?

Thanks
[Touch HD General] DRCHIN2007:
My device does not regconize micro SD 16 GB with new rom. I have done format FAT 32 for my micro SD 16 GB. After doing this, my device has regconized micro SD 16 GB.
[Touch HD General] Elim:
Okay, here a little log file:

29th april, ~11:45pm

I add some songs to the SD card per ActiveSync (Vista).

29th april, ~11:47pm

The SD card is lost, the copy process from above stopped with errors. At this moment the SD card is highly full.

ROM: Dutty's V3 XT SHIP

SPL:

30th april, 9:00am

I flash new ROM: Black Pearl v2.4 - SD lost after 2-3 seconds

I flash STOCK SPL 1.14 - SD card is back, I made a backup

I flash the STOCK ROM NLD 1.14 (because of the strange colors ;-) - SD card is still there

I flash STOCK ROM NLD 1.56 - SD card is still there

I formate my SD Card and put all files back

I flash SPL 1.56 OliNex - SD card is still there

I flash again Dutty's V3 XT SHIP.

I flash back the STOCK SPL 1.54.

SD card is still there since 3 hours, what means nothing because I lost my SD card after 1 week!

Now, I am still installing, installing, ... :o
[Touch HD General] :
thanks guys for test and great result, i have few cards but even 1gb kingston doesnt work /i use it only for flashing/ and 16gb no working reformat is good.

thanks
[Touch HD General] Friend of Bill W.:
After being without my phone for nearly 3 weeks and the device being sent overseas for repair this is what it seems was wrong:

[FONT=&quot]Your Phone is been fixed and has passed the QC.[/FONT]

[FONT=&quot] [/FONT]

[FONT=&quot]Repair Action : Replaced the Memory card module in the phone and have flashed the software too. It’s absolutely fine now.[/FONT]

I will report as soon as I have it back and flashed with Dutty's ROM

Cheers

[FONT=&quot][/FONT]
[Touch HD General] Digital Outcast:
Wow, lame......
[Touch HD General] baccarat2009:
I am using SanDisk8GB SDHC too. I have exactly the same problem but it only happens in Duttys. I still don't know how to fix it!
[Touch HD General] Huck33:
thanks

i managed to do it by an other way

a friend has a Blackstone with an older rom

i used my SDcard in his blacktsone in diskdrive mode and i managed (with some difficulties) to save my files to my PC

after that i formatted the card in FAT32 and now everything is working
[Touch HD General] wan576:
thanks for sharing...u helped me solve my problem..

tonight i got the dreaded sd card problem..after 2 days on Dutty 3.3 Rom. i dont think the rom is the reason, because just before i detected my sd card problem, i was testing some software to the point my battery went dead (it warned me of the critical level but i ignored it)...

after that i soft reset several times, but each time, sd card would show up for a few seconds in file explorer and would disappear. Luckily i have a usb all-in-one memory card, and i am able to save my files to the pc.BUT...not all files...i noticed some files were corrupt, and just about the time the pc is about to copy that corrupt file, the sd card "disappears"...and i would have to reinsert it again...and continue with other files.

After that, i formatted my sd with fat32, copied all the non-corrupt files back, and slotted in my hd...and Voila!!it worksss!

So....my conclusion is, for me, i think i got some of my system files corrupt, so whenever the phone tries to access that corrupt file, it would just detach/unrecognize the sd card.

hope this helps others..

btw, ROM = Dutty 3.3, SD Card = 8GB Sandisk Class 2 (packaged with phone)
[Touch HD General] Huck33:
happy to know that you solved your issue

i also noticed some corrupted file (mp3 files) and even when i tried to read the card via an external card reader

each time i tried to access to the rep which contained the corrupted files, i had problems
[Touch HD General] sschrupp:
After waiting a while for all the 1.56 ROMS to mature a bit I decided to take the plunge. The first 1.56 ROM I tried installed fine. I then went to change the wallpaper and navigated to the storage card to choose the one I wanted. The pictures showed up as expected, but then nothing happened when i clicked on one. So I tried again to change the wallpaper, but suddenly choosing "Storage Card" wasn't an option.

Yep, you guessed it. SD card was suddenly a ninja.

I thought maybe it was the ROM I used, so I tried another ROM. This time I noticed something strange while it was setting up. I have the GPS program "Route 66" on the card, and evidently it has an auto-run file in the base of the storage card's diretory structure. The first time I flashed the 1.56 ROM it went through that sequence fine. But now it fails while trying to start it.

So that means that on booting up after a hard reset it is sensing the storage card. But then within seconds it's disconnecting it or whatever. I'm guessing if I was able to attach the card to my PC I'd find corrupt files like the rest of you. Unfortunately I don't have a card reader at work. So I also can't re-format the card here.

One other thing I noticed is that when plugging in the usb cord I get the normal pop-up screen asking how I want to connect to the PC. Now before I would have 3 options. "Active Sync", "Share Internet", and "Use as a disk drive" (or whatever termage it uses for using the SD card as a USB stick). Well, now I only see the "Active Sync" and "Share Internet".

Am I not seeing the USB stick option because the stick is now non-existant to the OS, or is that no longer an option with the 1.56 ROMs?

*sigh* Anyways, I guess I'll have to try and flash to an older ROM and see if I can somehow salvage the card that way since I don't have a card reader at work to format it.
[Touch HD General] tarrytownfads:
SD card disappears

Bit more than 24 hrs after I flashed Dutty V3.3 1.56, my default SD wasn't recognized. It shows up for about 30 seconds after inserted and then disappears.

I'll see if I can back it up and reformat. But reading this thread it looks like the safest way for now would be to go back to 1.14 SPL... :(
[Touch HD General] foulke:
In my case, the SD became invisible before 1.56 ROM were published.

There may be a greater issue with 1.56 ROM, but I am more thinking of an optimisation that doesn't fit all SD-HD hardware.

Like a conflict in timings.
[Touch HD General] DannyX:
I just installed dutty's V3.3. also my SD card is invisible after a time. Any fix?
[Touch HD General] Matthes42:
reading this thread I guess it´s duttys 3.3 ROM what is corrupting the sd-card. yesterday i flashed duttys 3.3 xtreme and in the evening my sd-card was corrupted.

i never had problems with that card before and I used nearly every ROM by Duttys Xtreme series.

Might it be the sd-card driver he used?:confused:
[Touch HD General] ehsanij:
please help me how to get my data back from my sd

I have a 16gb sandisk sd card a few days a go suddenly the device stopped accessing it, after reading this forum i downgraded the hspl to different versions and roms

now the device can access the sd card but don't see any files in it actually in properties it shows the card is full of data bu i can not access it

please help me how to get my data out of it before i format it, it seems there is IO problem

please help me
[Touch HD General] Friend of Bill W.:
Got my phone today ( not yay yet..!)

- so far I can see SD card

- they have flashed my device back to 1.09! (at least with the WWE instead of dutch version :cool: )

- I just entered bootloader and...THEY USED OLINEX HSPL to flash! mwuaaahaha :eek:

- Im flashing..I will let you guys know ;o)
[Touch HD General] JD12:
I have the same problem!

Flashed yesterday Dutty v3.3
[Touch HD General] Matthes42:
to find the parallels: was duttys v3.3 your first rom based on 1.57 or did you use other rom on this base (e. g. duttys 3.x earlier versions) as well?