yashsingh1/xdaforums huggingface dataset:
[XPERIA X1 General] arena1:
Bad signal-Reception

Hi there

updated to R3A and-unlike others-it resulted in very bad reception

Frustrated I am!

Any ideas?
[XPERIA X1 General] augie7107:
R3AA011 NAM available through SEUS
[XPERIA X1 General] XperiaX1a:
Can someone post changelog for R3A?
[XPERIA X1 General] comeradealexi:
i was told it fixed some clock issues and some issues to do with the weather on the SE panel
[XPERIA X1 General] Dadaism:
Can anyone please post a cab of the (new) R3A stock opera? (english or german). Thanks :)
[XPERIA X1 General] thelucius:
Yes, that will be very appreciated.
[XPERIA X1 General] Dadaism:
Is THIS the newest R3A stock opera version? Build 16194
[XPERIA X1 General] dogans:
Most likely not.

The R3 rom is probably in the final stages atm, while Opera 9.7 has just been announced.
[XPERIA X1 General] rambalu80:
R3A out already

R3A firmware seems to be out already. Check post 651 here!
[XPERIA X1 General] MykeChester:
:D they are talking about itje's Touch-IT v5 RC2:D
[XPERIA X1 General] :
No someone got their phone back from a service center with the R3 rom installed,havent seen any proof of this but this is what is being said.

WC
[XPERIA X1 General] rookie333:
R3A

I had talked with SE support in germany, they don't have any information about a new Fimversion....:confused:
[XPERIA X1 General] Firefall!:
SE support is for nothing. When I request official ROM for Switzerland because their ****ing update software doesn't work, they tell me it's not possible to flash through MicroSD. LOL. SO I wrtie them back they should check with HTC; it's definitely possible. And they don't reply me anymore. Is that polite? They're all n00bz.
[XPERIA X1 General] qritikal:
LOL well said

its only the technicians that know a thing or 2 and of course the SE developers

everyone else doesn't know ****..i dont even know why they have X1 support..they really dont know anything..they cant even help you with simple things

i would love to have that job..do nothing lol and dont help anyone
[XPERIA X1 General] nickza:
so true.. i find more answers on the internet (xda) than ever giving them a call... i called to ask them about a few things here in south africa, and i get such plain and simple answers... no explanations, and reasoning, almost like yes/no answers...
[XPERIA X1 General] zenkinz:
They are basically given a set of instructions from the SE engineering dept, and therefore they can only tell you what they have been told.

if they are that proficient like the folks in xda-dev, they won't be manning the support/customer-service front.

You ask the official channel a question, so expect a official standard answer from them.

So give them a break, will you?
[XPERIA X1 General] Firefall!:
No, I see no reason to give them a break. I've been working in a callcenter myself and maybe you know, in most callcenters there are two or three levels of people who answer questions, 1st level are those who take any call and when they are too dumb, they ask 2nd level and if THEY are too dumb, they ask 3rd level. But 2nd level should have a lot of in-depth knowledge already, and I asked by e-mail, so they definitely could have checked back with 2nd or 3rd. I mean, after all, we all got that fantasic (irony) black support card. It indicates that we get premium support. XPERIA even has it's own Hotline. Why would you contact customer support for a problem that isn't in-depth? I doubt you would be able to even boot an X1 if you have no clue of how to make a call or something. Customer service HAS to know things. If they don't, who does? Of course, XDA does, but XDA doesn't exist in the scenario I'm creating. As a customer who is unaware of XDA, you ask SE support and if they can't tell you, you're ****ed up. So they HAVE TO tell you, otherwise you shouldn't buy the product or at least not expect ANY positive experience with support.
[XPERIA X1 General] Jasand:
I would like to just say well said to all members:

Firefall!

nickza

qritikal

This is exactly what I was thinking.

Why have the special black card :eek: when it puts you through to someone that seems like they have not touched the X1.

They would do better having the XDA site up on screen and searching for the answers to peoples questions :D
[XPERIA X1 General] dogans:
No. The guy made a mistake.
[XPERIA X1 General] michaelthemage:
April's FOOL !!!
[XPERIA X1 General] leobox1:
lol come out already!!
[XPERIA X1 General] zenkinz:
I have managed/see premium support before in my own workplace, no matter what we think it should be (which btw I agree with every words you have said), in reality, they are not as knowledgement/capable as we think they should be.

Unless the person is part of the engineering team, or has passion to research/play with the phone, his knowledge is as good as what's being passed down to him, and there's so much you can pass down knowledge to the person. In fact, I would even go further and say you teach 10 things to someone who has no passion on a topic, you are lucky if he managed to internalise 5 things out of the 10.

You may ask why then take up the job? Precisely, they only see it as a job. They are hired maybe because they are more immune to tough customers (just maybe), but those with passion or more knowledgeable, moved on to level 4 or even in the engineering team.

Just my observation.
[XPERIA X1 General] Firefall!:
What you're saying is entirely true, but I just want to point out that WE are the customers, therefore it's US who should be kings and Sony Ericsson Tech Support should live up to OUR expectations, not to the real world. And if it does not, we have the right to complain. And if they even "advertise" their products by shipping them with exclusive support, we might really consider this a broken contract. :cool: There is no excuse for it.
[XPERIA X1 General] poetryrocksalot:
Both you and Zenkins are absolutely, that's why I believe true mobile phone lovers should take the job at customer and technical support
[XPERIA X1 General] AllEyezOnMe:
Whats the latest news on the release of the new firmware

i heard it was suppose to be out on 17th
[XPERIA X1 General] frankencowx:
um yeah it looks like they took those panels we don't have down from the official x1 site too?
[XPERIA X1 General] wallie-s:
indeed.. Too bad.. I really looking forward to it..

On the other hand, i'm glad, I'm gonna loose my phone for

a while because of the cracks in the case..
[XPERIA X1 General] Sapa13:
Hmm, seem like something is cooking, can't access SE panels on SE pages, SEUS want connect...
[XPERIA X1 General] BIG-Stan:
I wouldnt trust it! SE cant get their **** straight. They really deserve everything that is happening to them right now (finance wise).

Did they even release the 1st update officially? I mean wtf? This phone has been out for more than 6 months and these idiots cant even get the panels to run smoothly...

Oh well, as long as there ist xda I couldnt care less for SE.
[XPERIA X1 General] P951:
Amen!

Stupid that you can't go to SE site and see when new updates arrive with changelog?!?!?
[XPERIA X1 General] BIG-Stan:
yeah but thats just how SE acts with all of their stuff.

It was always like that with their previous phones. They dont even bother to inform anyone that theres an update.

But anyways, what goes around comes around...and I bet that if SE's next winmo phone wont be from HTC, they'll never get to sell it as much as X1.

X1 lives mostly because of xda here
[XPERIA X1 General] aksx1:
when is R3AA rom coming.. it was supposed to come on april 17th.. what is wrong with sony ericsson.. cant they see how aggressive samsung, lg, htc, blackberry, nokia, apple and the others are getting.. things wont improve for them if they keep going like this.. instead of walkman and cybershot series they should make phones which have the best of both the series as cybershot and walkman interface are much better than any other phones and they can name it E series which will mean entertainment unlimited.. and x series should be windows mobile and t series should be there flash interface.. for android they make a A series or something so in all they will be having 4 series.. t series - flash interface low end market, e series - symbian foundation OS mid and high, x series - windows mobile, a series - android OS.. they should make 3.5mm jack standard and mini usb port for charging like in xperia x1 and m2 cards or micro sd cards both are fine.. we need more smartphones from sony ericsson now.. they just have 1 smartphone right now and that is xperia x1.. we need phones like e71 or blackberry curve from sony ericsson.. i love sony ericsson and i really want them to make more smartphones.. please wake up seny ericsson..
[XPERIA X1 General] anothadave:
sonys next xperia phone definately isnt from HTC. after all the trouble theyve had with it with poor construction and software problems i dnt think anyone can blame them. HTC probably did it on purpose lol
[XPERIA X1 General] aksx1:
i am not having problems with the hardware.. there is no crack and its been 4 months.. i am happy with the phone.. but there are certain things they need to improve like the speed and there should be multiple panels and not 9 panels only

.. its a very good phone.. i love it..
[XPERIA X1 General] Szadzik:
So you think they should send everyone a letter and an official invitation to use every update they release? I do not think so.
[XPERIA X1 General] BIG-Stan:
no, but they can post a little note on their website and tell the customers that their oh so mighty X1 got an update.

Every other company does that... Or they could just send a newsletter to those who subscribed to one.

For me there are NO excuses how SE acts and I'm just sick of this BS attitude from them, happened to me also back in p990/m600 era. Look it up if you need more info!
[XPERIA X1 General] comeradealexi:
any idea on a release date then? as of now
[XPERIA X1 General] Ganondolf:
i think they are making phones with the best from the walkmen and cybershot range shown as a prototype a few months ago (i think they are seeing the problem too but takes a lot of time to change and make new stuff)
[XPERIA X1 General] artesea:
And who from Sony Ericsson told YOU this???

I said at the time, people have put 2 and 2 together and got the 17th
[XPERIA X1 General] Shadowdh:
Thats really really bad maths :D
[XPERIA X1 General] Firefall!:
FULLACK :D
[XPERIA X1 General] moleculez:
whats the point of buying a ferrari when you dont get fuel after the sales.
[XPERIA X1 General] Sapa13:
i don't see logic to make phone(x1), not finish it (software problems) but already thinking about its replacement(x2)? of course that there is no time to take care of the "old" phone..
[XPERIA X1 General] de Wolfe:
German telephone-support told me on April 17th that it is supposed to be released in the end of June.
[XPERIA X1 General] aksx1:
i know they are seeing the problem but they have to act little fast now in getting new models because the announcement date and the launch date has a lot of gap.. i don't know if they are acting smart or dumb but samsung and lg actually outsells sony ericsson which is very sad because i love sony ericsson.. i hope they wake up and become the best again... and if sony ericsson brings good models then they can beat the rest as they have a strong brand value than samsung or lg or htc..
[XPERIA X1 General] aksx1:
windows mobile 6.5 is releasing on may 11th.. so are they releasing it with windows mobile 6.5.. ?
[XPERIA X1 General] shithead:
There are no official words yet from SE they will update X1 to 6.5.

It's possible though, let's hope so :)

But SE has said a few days ago they made not much profit for Q1 2009 :(
[XPERIA X1 General] Trudi:
If they could make an update in 6.5, maybe they would sell more X1... But even so, SE and Nokia are both in a bad situation now. Maybe they are paying also their bad marketing attitude (releasing new models every month by changing only minor feature between the models, advertisement cost much for each release).

X1 is my first WM, so I have a question : is HTC used to make ROMs with updated OS ? If so, maybe we could have a chance as the X1 is the brother of the Blackstone...
[XPERIA X1 General] clubx1:
I just want to express my disappointment in SE, I have been waiting for this new update for a long time. They are slacking behind, not to mention they wont upgrade us to 6.5. Makes me almost upset i spent 800USD + Tax.

P.S that little black card does not do **** in North America you get the same customer service....
[XPERIA X1 General] comeradealexi:
yea - when we spend 800usd on something after sale support should be more then present but we have hardly seen anything - very disapointing
[XPERIA X1 General] ronniecross:
same here, in england. There is a little black card advertising "Exclusive X1 Help" yet when you look on the internet, its the same phone number for all their other phones...
[XPERIA X1 General] syzyec:
Wating!Wating! Hope it be released quickly!
[XPERIA X1 General] BIG-Stan:
stupid question, but what are you guys waiting for? What do you expect from SE with the new FW? Everything is already available through custom roms in the rom section and you can always flash back to the stock rom.

The custom roms are better in every way anyways and SE would never release something that good :D
[XPERIA X1 General] doministry:
Heh, well, I don't care about custom ROMs and have no time/energy/interest in constant tweaking, experimenting and omiting custom ROM's bugs.

I have my device primarly for work, not just fun.

So yes I definitely want a decent official ROM.
[XPERIA X1 General] ronniecross:
im too scared for custom roms :D

dont know much about hardSPL, and dont wanna brick my phone with hardSPL and loose my warrenty lol
[XPERIA X1 General] oTToToTenTanz:
I lost my phone warranty once and the phone was a brick. I swear - you never do it again unless you are a developer. lol. Now I wait for a official update of course.
[XPERIA X1 General] Chaosstorm:
My x1 can almost fly now with itje v7 :P
[XPERIA X1 General] BIG-Stan:
Ok, those are good points...but I just dont want to depent on SE.

Oh well, there is still hope they'll release it soon :)
[XPERIA X1 General] comeradealexi:
yea and it used to even be free but after a week they changed it now we gotta pay 10p a minute http://www.sonyericsson.com/cws/common/contact?lc=en&cc=gb

still they arent gunna tell us stuff like release dates anyway
[XPERIA X1 General] clubx1:
Big Stan, you are right... custom ROMs are great, i read nothing but great things. My issue is i spent almost a thousand on a cell phone, bricking my phone is not a risk I am willing to take at the time being. I still hope SE stops lagging behind everybody else, its a shame to see a great company slowly deteriorate to ****... good looks is nothing without the proper firmware. They need to value their customers, especially the one with the X1s.

"Chris Hansen is the new Chuck Norris"
[XPERIA X1 General] comeradealexi:
second!!!!!!!
[XPERIA X1 General] BIG-Stan:
yes, you're right!

That's what I really dont understand how they keep on slacking the whole time...it seems that they dont want to learn from their mistakes... :(
[XPERIA X1 General] AMIAGEEK:
There is no lesson fo them to learn. we will complain but at the end of the day they know we just accept it and still buy the phones!!!
[XPERIA X1 General] clubx1:
amiageek thats not true chief, essentially from what i know ( and i dont know much) the x1 is an HTC. Ive heard great things about HTC and their updates...SE is just slacking in the overall. i think anyone would agree with me.
[XPERIA X1 General] artesea:
So you want SE to release an unfinished firmware because they have failed to meet a deadline set by yourselves?

At least you know that SE are working on RA3, which is more than some other SE users know.
[XPERIA X1 General] penguin20000:
this!

people on this forum need to chill out.
[XPERIA X1 General] hhhh3:
second that
[XPERIA X1 General] doministry:
Exactly actually.
[XPERIA X1 General] cheetah2k:
I think there may be a legacy of P990i users here... I had one, and the 12 months I had it, I was always on a knifes edge waiting for the next firmware..
[XPERIA X1 General] doministry:
Heh, you tell me!

I had P990 over 1,5 years...

But in opposition - P990 was a disaster when released.

It became OK after half a year of upgrades.

I have my X1 on first R1 firmware and it's reeeaaaaly good.

So, the situation changed.
[XPERIA X1 General] BIG-Stan:
it did change a bit.

But SE couldnt do much wrong...they outsourced almost everything...

The only thing they did themselves were the panels, which in my opinion failed.

They dont push it enough...best thing would be to open the panels and provide api for the developers to port them to different devices.....but that will never happen
[XPERIA X1 General] emuneee:
I think they would've had more panels created by developers if they made an official way to use Panels on other devices.
[XPERIA X1 General] madxtreme:
lol if other devices got the panels...why we should buy a xperia?^^

the Panels are exclusiv for Xperia and not other devices^^
[XPERIA X1 General] BIG-Stan:
yeah, but as long as they are exclusiv nobody will develop them since it would only reach the x1 users...

You know, I bought the X1 not because of the lame panels but because I knew that it was HTC made and that there's still xda here. I couldnt care less for these stupid panels.
[XPERIA X1 General] doministry:
hehe. I actually bought it because of panels - not only of course,

and could not care less for horrible TFlo :-)

And I'd never buy HTC - I just hate their form factor.

Recent models don't even have necessary - IMO - buttons.
[XPERIA X1 General] orelsi:
I want it now!!!

I know it sounds childish. but I got to make a hard reset soon. I better combine it with a new firmware hehe.
[XPERIA X1 General] clubx1:
My thing is on their official panels, 2 panels are yet to be release Mytopia and CNN, one or both of of them requires flash... so they set their own deadline technically speaking. i mean they have released what feels like unfinished firmware before so i don't put it past them. I think everyone in unison will agree that SE has been slacking lately...at least that's how i feel. Maybe you feel otherwise....
[XPERIA X1 General] skate88:
se have laid more staff off in the last week , 2000 i believe

with the amount of layoffs its maybe safe

to assume that developing roms for existing

products is not a high priority right now
[XPERIA X1 General] matthewpapa:
imo its all the more incentive for the existing employees to get off their ass and finish their **** for us. or else....
[XPERIA X1 General] clubx1:
that sounds like SE problem... my problem is i paid 800 for a phone and their updating sucks my ass... i guess problems are relative...
[XPERIA X1 General] orelsi:
SE suck big time. I knew that before I bought my X1, but I'm still pretty disappointed. No updates, fixes, firmware, panels etc. Even if we get something it is either redundant or underdeveloped. Pffff.

I'll buy a freaking Touch Pro 2. Frack the X2.
[XPERIA X1 General] BIG-Stan:
amen to that! Exactly my thoughts
[XPERIA X1 General] strboy:
you almost sound like sony promised you an update?....seriously, why not be a bit more patient. I love my x1, I have added a million things to keep me busy til the "promised" updates come along....also and mark my words closely

2-3 weeks after any updates,fixes, panels, ect ect...there will be a lot of b1tC&ing and complaining for more updates, fixes, panels, ect ect...lol
[XPERIA X1 General] Trudi:
For people who (like me) were dreaming about a WM 6.5, no way. May 11 is not WM 6.5 launch day.
[XPERIA X1 General] orelsi:
etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. ETC.

"you almost sound like sony promised you an update?"

Are you kidding me? They are not supposed to promise anything. It is as standars and as normal to get the things I listed from a modern tech company, as breathing air or drinking water. Every other company does it. They do it on time too.

SE falls behind the industry. You know what that means, right? They will become obsolete and vanish.

Making a good phone is not enough to save your ass if you don't provide the services and support to go with it.....
[XPERIA X1 General] vector4agn:
Sorry for asking but I am a newbie in smartphones: How good or bad is the support SE is giving us in comparison to other companies? I know for example that other phones, including the holy grail of mobile phones - iPhone, do have a lot of problems like crashes, regional support, etc. For example iPhone still doesn't support video recording officially (or at least it didn't half a year ago). I have also come across many complaints on xda-developers about the support htc is providing when I was trying to decide on which phone to buy.
[XPERIA X1 General] artesea:
So they didn't release RA2 and aren't working on RA3???

Also it's not SE job to create panels, they just designed the spec. (Although I can understand why no developer is that bothered in making them)
[XPERIA X1 General] orelsi:
You are talking about several different things here. When you talk about problems that certain a phone or brand has you have to take into account their target group. You can't point out a problem that X1 users would find irritating and think that the same issue would annoy Iphone users. They latter would probably not even notice it.

For example the Iphone. It is targeted at retarded individuals who are clueless about electronics and need a flashy phone to wave around. They don't care if the phone doesn't have copy and paste or other essentials....

Now, most of the WinMo devices especially high-end devices like the Xperia are targeted at a more tech savy group of individuals. You will not see many women tapping away on a X1 or a stupid pre-teen deciding wich "ROM" to choose.....

SE made an excellent device that can become perfect with the correct timely updates and the right improvements. The problem is that we are not getting those things. We demand them, because they come with every high-end device out there. It is not a thought that just popped into our heads one day. It is not some random request. It is just what people are used to and what is normal for the type of device that we have. I'm not even going to mention the price. For that kind of money SE emplyees should come to my house and make me breakfast every morning.....
[XPERIA X1 General] orelsi:
I can do sarcasm too. Unfortunately we are NOT in the "ultimate witty comment forum". Read my previous post.
[XPERIA X1 General] crabby09:
I think SE support is above the norm. Their telephone service has people who really want to help, but sometimes can't with techincal queries. Their email support (may take a few days) always comes up with the answers you want. The phone has very few problems (though the stock ROM can be slow).

People are just impatient. SE support can't be as quick or as comprehensive as a forum, because it just doesn't have the resources.

We should feel lucky that they are continuing support as much as they are. R3A looks to be a significant overhaul of their product... I mean they have actually built alot of their stuff back up from scratch! Usually, all you would expect is a patch.

Name another company that, after release, has an update which has more new stuff than: a new panel manager, a new camera, a new game, new panels, a new xt9 touch keyboard! I can't really see other places where they could add stuff (as they can't change WM itself).

Patience is a virtue. A couple more days or weeks of R2A is fine by me (as it's already a great ROM).

crabby
[XPERIA X1 General] vector4agn:
I don't agree about the panels artesea (and I usually agree with your opinions). Panels are Xperia's most advertised spec. It's a pity though we haven't seen many third-party panels. Maybe we should focus on that rather than importing tf3d.
[XPERIA X1 General] crabby09:
Well... it isn't SEs job to make panels... they have provided us with aload of them which pretty much hit all areas... they have provide development kits... and they have created a 'certified for xperia' standard.

Again, why do people think SE should make everything for us? It's not like all the iphone apps are created by apple!

crabby