[General Accessories] MattieFingaz:
I've been a lurker in this forum for quite some time and have only had the opportunity to learn and gather info and not contibute..thanks for everything to all the brilliant people who post valuable things here...This is my first post here and hopefully it may help someone...I'm posting this review at as many places as I can find...You can get a Jawbone 2 from MRB Depot for $69.99 with free shipping....how can that possibly go wrong..

I haven't even received my Jawbone 2 yet and I'm COMPLETELY fed up. I made a mistake, when ordering I typed the previous street name, old habits die hard what can I say. That was without question my fault...now allow this to begin...

MRBDepot does in fact state that the Jawbone 2 is a recertified product...I've copied this documentation directly from their site and pasted it without modification. You'd have to be an idiot to miss that huh? How can anyone miss that?

"Conventional "noise eliminating" headsets do not have the VAS and can only estimate when speech is occurring with software-based Voice Activation Detection (VAD) systems. For these systems to work, the speech must be significantly louder or spectrally different from the noise. These systems fail in loud environments or in the presence of other people's speech. Furthermore, because they can't accurately identify the speech signals, they distort the speech in the process of attempting to eliminate the noise. Recertified, Clean, Tested, and Warrantied. The result of this distortion is a significant degradation in intelligibility and quality in order to achieve a perceptual reduction in noise."

This was in the last paragraph of their description.

That's not even a big deal to me..just saw that from a previous reviewer right before I started writing this...My biggest concern is how I was dismissed by their support staff. I first sent an email to the Yahoo email address that said thanks for the order explaining my situation with the address goof...Instead of helping I was instructed to visit the site and fill out a ticket. No problem, I can understand how a smooth and accountable tracking system can be extremely valuable in any business, I obliged. What is pasted below is my interactions with this company. I can't tell you not to purchase from this site, I can tell you I won't again. I can't tell you that their responses to my requests for help were condescending and dismissive. I can tell you that this is how I perceived it and my perception is my reality. Thank you for taking the time to read my little rant and utilize my experience as you will. Happy reading. (I placed astericks on the end of the tracking number and that's the only modification I made to any of this information)

Customer

2/2/2009 4:28:26 PM Good Day,

I was just re-reviewing my order information and I realized I

inadvertently put the correct street number, but my previous street

name. I haven''t received an email stating my order was shipped so I''m

hoping it hasn''t and I''m able to change the address. I''m surprised

that my debit card was accepted even though the billing address was

incorrect. Anyway, if this is possible please change the street name

to S. Cranbrook Ave and NOT S. Pinecrest Ave.

Thank you for your help!

Mattie

Staff (Admin)

2/2/2009 4:53:20 PM Shipped USPS 91011501347115453*****

Customer

2/3/2009 4:09:08 PM What does that mean exactly. Does that mean that it was sent to Cranbrook or does that mean it was Pinecrest?

Staff (Admin1)

2/3/2009 9:21:01 PM Please check USPS using tracking # provided.

Customer

2/3/2009 9:50:52 PM OK...let me attempt this one last time...What you see below is a copy of the information provided by the USPS tracking site. As I'm sure, you can see what I see, that it states the package was shipped from Springfield MA 01152, what I'm sure neither of us see is a destination address, and I assure you that it is not provided anywhere on the USPS site.

I can understand you deal with many issues daily and because I was the cause of this one an accurate researched response may indeed be challenging. I'll attempt to make this easier. First I apologize for making an error, please forgive me. Second, If you can simply reply with a "C" to represent Cranbrook or "P" for Pinecrest indicating the street name to which my package was sent we can go about our respective lives, me with a bluetooth headset, and you with the money I've already paid for said headset.

Thank you again for your continued support.

Label/Receipt Number: 9101 1501 3471 1545 3*** **

Detailed Results:

Processed, February 02, 2009, 6:58 pm, SPRINGFIELD, MA 01152

Electronic Shipping Info Received, January 30, 2009