yashsingh1/xdaforums huggingface dataset:
[Touch HD General] jim256:
Go to www.tmobile.com

Log in.

Click on the "Learn" link / tab at the top.

Click on the "Data and Web" link / button.

Click on the "Add Web2go" link / button under web2go (left).

Go under "Your current services" to click the link / button "change services".

Scroll down till you see something like this:

"Internet & E-mail

Line Level Services

Line level services apply to a particular line on your account.

Service

Description

Price per

month

Select

Services

HotSpot

Stay connected -- get Wi-Fi access on your laptop, phone, and select cameras and gaming devices at places you already go, including Starbucks, Borders Books and Music stores, airports such as DFW, LAX and SFO, Barnes & Noble bookstores and many more.

Terms and conditions

$9.99

100 MB Web for phones

Stay connected when you are on the move, with Web access on your phone or your T-Mobile phone.

$9.99

50 MB Web + 200 Messages for phones

Get 50 MB of Web access, bundled with any 200 domestic messages. Includes 50 MB Web access and 200 domestic text, picture, e-mail, or instant messages

$9.99

100 MB Web + Unlimited Messages for phones

Get 100 MB of Web access, bundled with unlimited domestic messages. Includes 100 MB Web access and Unlimited domestic text, picture, e-mail, and instant messages

$19.95"

Click the desired checkbox, then click the "change services" link / button at the bottom!

Jim.
[Touch HD General] Svegetto:
Thanks jim, so I was in the right place, you just can't have the Razor selected as you phone. Apparently different phones have different packages. It took me like 6 tries before I got a phone that let me change my internet, while all the others only let me add the hotspots (I almost gave up). I finally choose the Sony Ericsson TM506 - Emerald which let me change the data plan and besides the 100mb for $10, it also had a 50mb with 200 texts for $10 (which is obviously the better choice, unless you need more than 200 texts).

So in the end, I swapped from $20 for unlimited data + $5 for 400texts to $10 for 200 texts with 50mb(unlimited on HD).....not a bad deal.

again, thanks for the help jim
[Touch HD General] jim256:
Oh dang sorry. I so almost told you what phone I had selected but didn't bother.

I too saw the $10 for 200 txts and 50 mb, but since I already have unlimited messaging...the 100mb was obviously of course the better deal for me.

Glad you got it working!

I'm gonna call again right now and chk my data usage just in case...used a ton over the past 2 days or so :S

Jim

EDIT: They said that for the first month, they are unable to track / check your usage. Keep in mind! After that, you can check update anytime anyday. But up until it has been on there for one full month / billing cycle, they can't tell you how much you have used!!

They did say though that they will start over my 100mb on the 13th because they were unable to check how much I have used, and if I go ever between now and then they will credit it all back so that is awesome.
[Touch HD General] Svegetto:
I've had the HD for about 3months now (with the Data Plan) and when I called and checked, they said 0mb used each month (which is, of course, wrong, but great) so I'm hoping that it will remain that way, but just to be sure I'll make calls to check.
[Touch HD General] wingtytn:
i just pay the 20 bucks for the internet but i also pay for unlimited text and mms messages
[Touch HD General] jim256:
I would definitely recommend ditching that.

OK. Update.

Called up support again, wanted to add to my "trouble ticket" that I had submitted that my tmomail.net account wasn't working at all. I couldn't even email plain text to my tmomail.net address. Also wanted to update them with the fact that when some carriers send me a pic msg, they get a reply back saying that I rejected it.

The result was that I was finally transferred all the way up to 'advanced'. This is supposedly the highest. I had already spoken w/ tier 1, tier 2, and tier3 before, and once transferred to advanced I had everything fixed within about 20 minutes!

Thanks,

Jim.
[Touch HD General] Dawei94:
I'm having trouble getting email over EDGE. It works fine over wifi. Does anyone know how to fix this?
[Touch HD General] gsvnet:
What errors are you encountering over EDGE with email?
[Touch HD General] boudade:
LOOOOL ... let me explain.

I think there are flaws in the Tmobile systems or whatever... but let me just stick to one.

I also have the problem for sending MMS never been able to do but did receive 2 once but couldnt not reply dunno y?

also I am on the Flexpay plan u know the one u choose your plan u want for every month and u pay ahead and here is the thing : when ur time to pay the bill comes and u dont pay it cuts ur minutes but i did put sometimes some extra prepaid on it in case... but I saw my fone conected and still i browsed the web and use msn... but after checking nothing came out of my prepaid credit... I was like "humm,:p interesting!!!" I havent paid the bill but it still working? lol "

Well thanks also for the tips for the $9.99 plan gonna go get it bcoz i was on the bundle unlimited data plus sms andi its like $35 bucks... so will just switch...lol

but in case some got the tip for the mms plz let us know

thanks guys...
[Touch HD General] Svegetto:
Hey guys, to those on US Tmobile and using the $9.99 plan, did that stop working for anyone? I'm asking because I've been without a working data plan for almost a week now. No emails/weather will dl and if I go to the browser it opens up a Tmobile page which says that this phone is not compatible with the current data plan and plz upgrade to the $25 unlimited data plan. I went to the tmobile page and my phone was resetted (...is that even a word...) to a blank one, but when I put it back on the phone I had selected before (Sony Ericsson TM506 - Emerald) the plan still hasn't started working after two days after the switch. So now I've tried to cancell my $9.99 data plan and reselect to hopefully get it (but that usually takes like 24-48 hours). So in the mean time, I figured I'd check if any of u guys have had any similar problems. (in all honesty, I figured that this trick would stop working after a while, especially once they have the Pro2 and Diamond2 which I think might be coming to tmobile)

Thanks
[Touch HD General] Everdog:
They must be upgrading something. I was in Chicago over the weekend and very few sites worked (CNN and ESPN did). For most sites I received that error that I do not have a valid data plan and that I need to upgrade to an expensive plan.

The good news is that when I came back to Ohio, it start to work again. I can surf the Internet without being blocked by TMobile....all for 9.99 a month.

Also, I checked on-line and I am still at 0 MB for this month.:D
[Touch HD General] Svegetto:
Mine still gives me that dam Tmobile site and I can't use the internet (I think some washed out mobile version of CNN articles loads, but not much outside of that). I'm thinking of calling them as it's been well over a week now with no data. (I was thinking maybe they're able to recognize the HD now due to the TouchPro2 and Diamond2 coming out on their network, though I'm not sure if that's true).
[Touch HD General] WaveyKat:
this works for me :) YAYA 9.99 Plan!
[Touch HD General] Svegetto:
has anyone else seen this problem with the 9.99 plan? It's been 2 weeks now with no data plan =(. And I'm not looking forward to their $25 unlimited data and then another $5 for texts.

Thanks everyone!
[Touch HD General] WaveyKat:
the plan i have is the $34.99 1000 anytime mins and unlimited nights and weekends and i had the 14.99 unlimited Text plan so i called up and just told them to remove the 14.99 text plan and give me the 19.99 100MB Data with Unlimited text so its just like a $5.00 difference for me. :)
[Touch HD General] jim256:
Haven't heard of your problem before at all. Definitely call them up and tell them what is going on!!
[Touch HD General] Svegetto:
I tried calling them....didn't yield much effect. The guy wanted to know what device I was using, which I'm not big on telling them, since we should not be allowed to use those data plans on our HD, only the Unlimited Data Plan. He seemed to think it was the device that was at fault, which is wrong for the most part as there is nothing wrong with the device other than it should not be allowed to use that data plan, but that didn't stop it before. To me, it almost seems like they're rolling out the ID for the HD, which means they now know if the T-Mobile Sim Card is inside of an htc HD, which they did not know before(to them it came out as UNKNOWN, which is why we could set any data plan we wanted). If this is indeed the case, then sooner or later (unfortunately the former is more likely) everyone should have this happen to them. I'm hoping this is not the case. I'll probably head over to the T-mobile store today and see if I can squeeze anything out of them.

So sofar it seems Chicago and Raleigh, NC seem to be affected. Anyone from those areas that can say that their device is working fine?
[Touch HD General] juventuss:
For guys on T-mobile in the US with a data plan. can you please time your connection speed and post here ? I would like to know how fast the connection is. I believe http://www.dslreports.com/stest has a test you can run from their site.

I have heard speeds as slow as 60kBps to as high as 300kBps....

I am about to purchase an 8282 and would really like to know.

Thanks
[Touch HD General] Svegetto:
300kbp/s is unlikely since 236.8 kbit/s is the max (for 4 timeslots). Your speed will vary depending on your location/signal strength. For me, I avg around 170kbps, with hi's in the low 230s(If i have full or most bars).

Or atleast that was when I had data =(
[Touch HD General] jim256:
Wow I really really hope that that is not the case :S That is pretty strange though...sorry I can't help you out more!
[Touch HD General] Svegetto:
I just got back from a Tmobile store, and the guy came to the same conclusion as I was dreading. It's likely they now have added the code for the blackstone (especially with the Rhodium coming to T-mobile in a matter of weeks; already through FCC) and are rolling it out area by area. So I'm bitting the bullet and getting the $25 unlimited data/400msgs plan. Even if I'd call them and talk to tier two, I'm sure the first thing he'd want to know is what device i"m using, and since this runs wm6.1, it's suppose to be only on the unlimited data plan. Hopefully this won't hit you guys soon.
[Touch HD General] WaveyKat:
that Crap hit me today i dont get the internet service anymore its saying "the Data plan is not for your Device" or some crap like that :( which sucks A$$
[Touch HD General] Svegetto:
Out of curiosity, what state are you in? But it's definitally starting to look like I was, unfortunately, right from the start =(. Who knew being right could be so wrong.

(I wonder if there is a way to hide the device ID....or change it to something else....)
[Touch HD General] WaveyKat:
am in New York
[Touch HD General] jim256:
GOLL this sucks!!! Just the other day all of my data and mms just stopped working.

And then when I go into any browser, I am redirected to a T-Mobile message saying "Subscription Upgrade Required".

So basically I called in and got that the IMEI code has been flagged or whatever. She said that every single T-Mobile phone's code is in their database, and that if a phone without a recognized code tries to use the data, it won't allow it. So basically there is no way around it unless we can somehow spoof the code.

Does anyone have any ideas there?

Also, is MMS still working for everyone else? I can understand losing data but...no MMS SUCKS.

Thanks! REALLY hope that together we can work this out! Ask anyone and everyone you know on any forums to see what people know, lets figure this out and get it taken care of.

Jim.
[Touch HD General] Svegetto:
Hey guys, just got off with tier 3 and fyi, the first things out of your mouth when you get call T-mobile should be "I just got disconnected with tier 3, could you reconnect me plz"....works like a charm. But I digress.... once your internet craps out (if you're using one of the cheaper data plans) make sure when you get the normal plan, you switch your connection from 'T-mobile Data' to 'T-mobile Internet' and set the APE to internet2.voicestream.com (you might have to create this, I did).

On a side note, I hope that we can get back to the cheaper plans somehow.
[Touch HD General] galaxys:
^^I've had the unlimited data plan for years. Don't understand this comment "you switch your connection from 'T-mobile Data' to 'T-mobile Internet'"? I've always use the name 'T-mobile Data'. Why not just edit 'T-mobile Data' to internet2....
[Touch HD General] Svegetto:
Technically, as long as you have the same APE set in T-mobile Data as it's in T-mobile Internet then you'll have no problems since that's just a difference in names but still connects to the same place and in the same way. However by default those two should be different (I don't remeber of the top of my head what APE they use for data, but it's different as that one is suppose to be strickly T-zones and some other bs, but not full internet. They also have a seperate APE for MMS). As long as w/e you're using to connect to the internet (T-mobile Data or Internet) is set to internet2.voicestream.com you should be ok.
[Touch HD General] Everdog:
Well Cincinnati got hit a couple days ago. I guess their upgrade/list of phones is spreading. I could still still get to ESPN and a few other sites great, but not google maps which I use all the time.
[Touch HD General] Svegetto:
I think by the end of the month it will be rolled out allthroughout. The reason (or atleast what I think the reason is) that you're still able to get espn is that T-mobile allows certain sites on the restricted plan. They change this selection from time to time and it usually sticks to news-like mainstream sites, aka cnn, abc, espn, etc.
[Touch HD General] jim256:
Svgetto, YOURE THE BEST!

Changed it to internet2.voicestream.com and now all is well and working just great!...Except still no MMS :S Tho I am told it is just my SIM, I will see today.

THANK YOU!...Hope it keeps working :S :(

Jim.
[Touch HD General] mrishi:
Try setting the APN to epc.tmobile.com it is faster

Seems the the areas where 3G is enabled the older APN are shutdown
[Touch HD General] galaxys:
Anyone having upload issues especially when tethered? I use to be able to upload almost anything, but this year most fail.

I emailed Tmob support & they said "Please be advised that T-Mobile only supports 300Kb file size uploads."

Is this true, and if so then is there a work around?

(I have Total Internet package on internet2.voicestream.com)
[Touch HD General] jim256:
That's what mine was set to by default. This broke internet connection for me as T-Mobile can tell you are using a smartphone and won't allow it. Using internet2.voicestream.com works like a charm for me here in Northern Utah, US, with the $9.99/month "100mb" (/unlimited :) ;) ) data plan.

Afraid I can't comment on that sorry.
[Touch HD General] WaveyKat:
Is this setting for people on the 9.99 Data Plan or the 19.99 Data Plan? and where do i go to change this settings if i have the 9.99 Plan can someone help please thank you.
[Touch HD General] jim256:
The $9.99 plan for me.

Can anyone here please give me all of their MMS settings? MMS has not been working for about a week or more now.

I just need all the settings from:

Messaging -> Menu -> MMS Options... -> Servers -> T-Mobile MMS, and

Start -> Settings -> Connections -> Connections -> then under T-Mobile Data hit Manage existing connections, then edit...

Thanks a lot guys! Just trying to keep both MMS and Internet working...what a beast.

Jim.
[Touch HD General] AdamsvillE:
my MMS isnt working properly either. I can receive MMS but it gets to 99% an goes to outbox before going to my drafts folder.
[Touch HD General] maniatico:
i am still using the $5.99 data plan and everyhting still working fine, but i did install the cab that is here in this fourm
[Touch HD General] jim256:
That is the problem I had a few months back when I started this thread. Call them and tell them immediately that you just got off the phone w/ Tier 3 tech support and that you need to talk to "Advanced". They were able to get me fixed up in less than 10 minutes and I spent well over 2 hours on the phone in total w/ other customer care idiots.

Also, make sure that all your settings are correct. For T-Mobile Data I am using internet2.voicestream.com. It seems that as of changing this they can now detect my data ( :( ) but...at least it works, and w/ all the Wi-Fi access I have I don't care too much.

Also have T-Mobile MMS set to use wap.voicestream.com.

Then you should be all set!

Jim.
[Touch HD General] jim256:
Wow never seen a $5.99 / month plan...!! How much data is allowed on that, and how do you sign up for that? Never seen it.
[Touch HD General] WaveyKat:
I think the 5.99 Plan is like T-zones from back in the Days
[Touch HD General] maniatico:
yeah i have been with t mobile for a long time, the 5.99 is for unlimited t-zones but with the cab i can get full unlimited internet
[Touch HD General] scottshort:
Does HD's 3G work in USA? Is internet experience fast?

Hello to everyone in this great forum. Sorry if I am posting my question in wrong place but I am looking for help from users in USA using this Touch HD. My ETen OM600+ just died [dropped it] and I am forced to look at buying a new phone. I have T mobile service in Miami FL. I was considering an iphone [please don't hate me] but can't stand ATT's lock on the phone as I live half year in europe. I love the specs on Touch HD but have read that in USA that you only get GSM connection speeds so I am a little concerned over spending the bucks for a phone that will never be optimized in USA. I am a novice user and may not fully understand how these systems work. What is best USA carrier to use with HD for optimized voice, data and internet experience? Will T-Mobile or other USA carriers ever catch up to the HD's capabilities or will they remain untapped. Finally, are you all able to successfully connect to internet with fast speeds to view web pages thus making it a viable experience? I ended up canceling my data plan with my OM600+ because it was just too slow with GSM. I will be disappointed if a new HD in 2009 has same slow GSM experience. Any advice from users in this thread is greatly appreciated. Thanks
[Touch HD General] Everdog:
Where is the cab file?
[Touch HD General] Svegetto:
hey jim256 (or anyone else that happens to know)

glad my tier 3 trick worked for you, saves so much time and hastle.

Question, do you happen to know what T-mobile does once you go over your max allowed data (for example 100mb)? Do they cut you off with some notice/error or let you keep going over and then charge you $X for each mb?

Thanks (and glad I could help getting everyone back on the different data plans)
[Touch HD General] WaveyKat:
they will only allow you to go over Up to $15.00 then cut your Service off... well thats what they told me...

anyone who still have the 9.99 Data Plan and its still working.. tell me what setting i need to change in order for it work PLEASE thank you.
[Touch HD General] maniatico:
here is the link that has the cabs

http://xdaforums.com/showthread.php?t=395203
[Touch HD General] shankville75:
At first I was having the internet problem, but I changed the connection settings to the internet2.voicestream.com, setting. My internet worked but I had no mms, so I remembered using a cab called wsp header and thought what the hay, I'll give it a try. My mms has been working for the past week or so now. I don't know if it had to do with the cab, but at least my mms works now.
[Touch HD General] jim256:
I have heard the same thing as WaveyKat. They allow $15.00 over and then cut it. Can't really remember what it is charged at though, as in how much $15.00 is. But I know that you can for sure call and ask them.

Change your T-Mobile Data to internet2.voicestream.com. This will no longer allow unlimited internet like you used to be able to have on the $9.99 data plan, but it does at least work.

Had the same problem as you. Changed it, but lost mms as well. Just change your T-Mobile MMS to wap.voicestream.com (same way as you changed T-Mobile Data connection settings to internet2.voicestream.com).
[Touch HD General] Svegetto:
From as much as i know, epc is meant only for certain blackberry devices. Since all blackberry devices must have the unlimited data plan, this setting will not work with any of the other data plans (this makes me guess that it's not that they know that our phone is the HD and hence force us to use the unlimited data plan but rather they simply limit epc to only be allowed with an unlimited data plan service)
[Touch HD General] WaveyKat:
Is This Correct Way to Make the Changes Guys?

To Change the Setting for the T-Mobile Data

1. Hit Start ---> Settings ----->Connections

2. Click On Connections ----> Managae Exiting Connections

3. Edit ---->NEXT ---->Change Access Point Name too internet2.voicestream.com

4.Next --->Finish!

To Change the T-Mobile MMS

1. All Messages----->Menus---->MMS Options

2. Servers Tab----->Click on TMobile MMS

3. This Part Am not Sure about do i Change the Server Address to wap.voicestream.com

4. Done.

Can someone Correct me if i am Wrong please thanks.
[Touch HD General] Svegetto:
To Change the T-Mobile MMS

Settings>Connections>Connections>Advanced>Select Networks>

Than select T-Mobile MMS instead of T-Mobile Data (or internet) and hit Edit.

You should be at the Modem tab, with T-Mobile MMS being the only option. Hit Edit, then Next, then change the "Access point name" to wap.voicestream.com and hit next, and finish.

hit 'ok' in the top right corner.

change T-mobile MMS back to T-mobile data (or internet, depending which one you have been using/has the right configurations).

hit 'ok' in top right corner, twice.

And you should be all done
[Touch HD General] WaveyKat:
EDIT:

i used this setting and it works

Does any know how much DATA is used is MSN messenger is Running All day?
[Touch HD General] WaveyKat:
Oh i just notice that i am NOt able to Send Any Picture Messages/"MMS" i can Receive them but can't send any :(
[Touch HD General] jim256:
You've gotta do the above. I was talking about exactly what he said. If that still doesn't work...I honestly would have no clue. Maybe a hard reset, allow connection set up to run again, then change data to internet2.voicestream.com, and mms to wap.voicestream.com? If that doesn't work then it is something on your plan or something.

Just make sure to do what svgetto said. That is what worked for me a few days back and should work for you. But remember that my original issue was that it was a problem within T-Mobile's system and I had to call to get that fixed.

If you switch SIM's w/ someone, can your HD send a picture then? How about their phone w/ your SIM?
[Touch HD General] WaveyKat:
Yea i did that but i get the same Problem . the MMS start Sending then Stops.. this sucks :-(.. but then if i do a hard reset it will wipe out everythings :( ...
[Touch HD General] Svegetto:
you can use software like Sprite to backup your HD then do a hard reset and reload all your stuff from the backup.
[Touch HD General] WaveyKat:
ok i did a hard reset and evreything is Up and Running thanks alot guys :D YAYA
[Touch HD General] jim256:
Great! :) Glad we could help! Just be careful what you install and modify ;) :)