yashsingh1/xdaforums huggingface dataset:
[Touch HD General] Kizmet:
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.

I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.

To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.

Anyone know of any thing?
[Touch HD General] kupijaj:
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.

P.S.

sorry about my english
[Touch HD General] djurkash:
Desperate

Hello to all,

I am having completly same issue with my touch hd.

Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.

Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.

This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.:eek:

All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.:confused:

I am so desperate, and will have to return it to a dealer, although it was my last option...:mad:
[Touch HD General] cnguyen:
My was the same problem but it was fix

After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
[Touch HD General] djurkash:
Tried that as well, made 2 times hard reset, but no help.

Anyway I had only ine hotfix installed the one for keyboard lag.

I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
[Touch HD General] Ryanmt:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
[Touch HD General] djurkash:
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?

I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...

I give myself 7 days before waranty claim...

CORRECTION: I left mine HD for warantty today (11.02.), will report on...
[Touch HD General] Ryanmt:
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.

Have you had any update?
[Touch HD General] djurkash:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
[Touch HD General] kupijaj:
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
[Touch HD General] djurkash:
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
[Touch HD General] Ryanmt:
HTC told me 5 days from when they receive it.
[Touch HD General] Matsdh:
Sent mine away also

I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
[Touch HD General] Ryanmt:
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort
[Touch HD General] Fallen Spartan:
Its an Xperia radio, you need to security unlock your device first
[Touch HD General] deco105:
Thank you. I thought my HD was totally unlocked as I already paid for it to be SIM unlocked and I've been testing many roms.
[Touch HD General] star2001:
My HD have same issue

Hello,

I have bought used HD 3 months ago and never been good since day one. My serial number HT848 and is was originally from sweden, I am in Canada and with Rogers, however when I get excellent coverage only when I am in my apartment and I never ever missed any call or text message while I am inside apartment and it dial any number without delay but as soon as I go out of my apartment any where else it hardly connects to calls and also missing calls, and same thing with text messages.

I have tried All the radio version and as well the matching Rilphone versions (still same problem) also I have flashed soo many roms (still same problem).

I called HTC and they said I have chaned my rom to custom rom so it voids the warranty, and my device is more then year old.

I have read about the falshing Xperia radio! do you thing if I try xperia radio it will brick my HD?

Or any one has another Idea what else can I do?

Thanks for reading.
[Touch HD General] boraakkizal:
Hi all

I have a same problem drop calls. I try a lot of solition but problem continues. I tried another radio versions , hard reset , but problem still here..

Do you have another idea ? Please helppp..
[Touch HD General] Ryanmt:
apprently my phones been fixed and is on its way back to me. Ive not got very high hopes of them having fixed the dropping calls problem only the screen fault :(
[Touch HD General] kupijaj:
ive got the same problem with my phone. Warranty service didint help and i will be send again but i know where is problem. When my phone is logged to 3G,H or G everything is ok but when it try loging to the EDGE i dropping calls. When is connected with EDGE i cant make calls and reciving but on screen everything looks ok, just look. maybe someone have got the same problem???:D
[Touch HD General] Ryanmt:
My phone arrived back today. It was a brand new handset and seems to be working better. Ive tested it in areas it would have dropped the call with on my old phone and it worked ok so fingers crossed!
[Touch HD General] Monck:
I have got the same problem since two weeks. Only when the phone is looged into EDGE and the signal is going down I dropping calls...
[Touch HD General] djurkash:
Mine is still in service, I was informed that there was a problem with motherboard, I don't know will they replace device or only MB, next week I hope...

To me it looks that somebody in HTC production slept over one shift, and we have some quantity whaving same issues, because of hardware problem...
[Touch HD General] gpaunescu:
I can confirm that there are drop on call when the phone is in edge.

I did have an old card and was almost impossible to talk; I did change with new one and the situation was improved, but still I have drop calls.

I did try all existing radio (now I have the latest), but still are problems.
[Touch HD General] djurkash:
I have mine returned from service in monday with replaced complete eletronic parts, and yesterday, during driving, while changing netwotk cells and types (edge, gprs, 3g) it started droping calls. I will bring it back to service again, but it looks that it's up to HTC...Don't know what to do...
[Touch HD General] andrewpmoore:
I have exactly the same problems on three in the UK.

I upgraded from a HTC Diamond that also had the exact same issues. I only kept that for about 1 month due to the dropped calls.

I love the HD apart from that one issue.

Previously I had a Trinity also running on 3g on the same network and although it would jump from 3g to gsm at home I never got dropped connections, or failures to send text messages.

I'm guessing that as the Diamond and HD have the same radio chips in them, that they are just poor in comparison to some other devices.

It's a shame there doesn't seem a simple way to boost the signal.
[Touch HD General] djurkash:
My network is mts in Serbia, but it happens with other netwotks too. I tried with all 3 networks available here in Serbia, and it was the same...

Yes, I use all resources of HD, but conversation is the most important, I hate when I am in the middle of important tel.conversation, and line drops immediately. Very frustrating, and very dissapointing from HTC (this is my first HTC device, and maybe last...)
[Touch HD General] robalexclark:
Same problem

Hi guys,

got exactly the same/similar problem here with my hd. I've had my hd since early december and had no problems until 2-3 weeks ago. Now I have the following symptoms

- Calls not connecting

- Calls dropping

- Suddenly people not being able to hear me, but I can hear them (usually happens 5 seconds into a call)

- internet/email - forget it in certain locations

I get these problems even with 2-3 bars, if there is 1 bar then usually there is no hope at all

:mad::mad::mad::mad::mad::mad:

BTW I'm on vodaphone in the UK. Tried hard resetting twice with no result, which is bizarre considering that there were no problems for the 1st couple of months
[Touch HD General] djurkash:
Aha, exactly same to me, first 2 months no problem, and then horor. It looks HTC bought some bad gsm modules from chineses...

Today I have received from dealer brand new device, and so far there were no problem, but taking into account what happened so far, I will not judge too soon...

Will report in next few days when test it more...
[Touch HD General] gpaunescu:
My suggestion is to make everyone of us complain on HTS support; maybe in this way they will follow this problem.

I did one complain and they told me to disable HSUPA :confused:

I believe they not understand the problem. I will make again complain.
[Touch HD General] james00000007:
I seem to have this problem also, but it happens rarely and I cant understand why. If it was a bad chip then it would happen all the time?
[Touch HD General] djurkash:
I agree with gpaunescu...

Let gather all people complained in this topic about same thing, and also

everyone should name its network

(maybe even IMEI number if it is safe to do it) so HTC sees network doesn't cause this...Then, we could all make official request to HTC pointing on this topic (I am sure that HTC engineers will read this)

My network is MTS Serbia...
[Touch HD General] bagbones:
Exactly same problem in France, for SFR networks ...

maybe shoule we compare our week/year date fabrication, you can find it in your serial number .

mine is 845 (week 45, 2008)
[Touch HD General] gpaunescu:
My network is Mobily from Saudi Arabia;

How find week and day serial number? The last 3 digits?
[Touch HD General] djurkash:
No, first 3 digits, my first device S/N was: HT844KD00497 and that means year 200

8

week

44

Since my first I changed 2 more touch HDs, with second I had problems too, don't know S/N, and the last one I am using last 2 days (so far no problems) is with S/N HT91 means week1 2009.

Who knows, maybe bagbones is in the right track...

This is what I have just written to HTC tech.support:

I would like to point out one strange thing that is happening to all HTC TOUCH HD users worldwide. It would be good that HTC engineers examine this seriously since I am sure that HTC wouldn't like to lose its reputation which is so far very good.

So, touch hd users regardless of territory and network that are using are experiencing line drops, inability to call, voice interrupting during call, everywhere same symptoms.

I have changed 3 devices so far, the last one I am using is in my possession for 2 days, and so far there were no problems, but taking into account my previous experience, I will wait with the judgment.

Here are just few problems reported:

1. http://www.expansys.com/ft.aspx?k=117299

2. http://xdaforums.com/showthread.php?t=476139&highlight=call+drop

Please, pay attention to the second thread since there are some people over there that are very faithful in using HTC devices, and wouldn't accept explanations like "Please, turn off HSDPA (HSUPA) that will solve your problem", because we all think HTC is far more serious than that...

Thanks...

Hope, someone will take us seriously...
[Touch HD General] robalexclark:
In an act of desperation I installed duttys 1.9 extreme rom and radio 1.10 rom and everything seems to be much better

fingers crossed.
[Touch HD General] djurkash:
Trust me, robalexclark, it is not related to it, it can make things little better, but not much. I have tried with Dutty 1.7 and both new radio roms 10.25. and 09.35.

What I experienced is that this problem happens during network cell change (while moving) and network type change (gprs, edge, 3g). So my advice would be that you try it during drive to another city, and while signal is weak (1-2 bars). Then, report to us....
[Touch HD General] james00000007:
Im Orange network in the UK and have 2008 week 45 phone. Do we log the support call directly with the HTC website?
[Touch HD General] djurkash:
Yes, I have used this link: http://www.htc.com/www/CS_Mail.aspx
[Touch HD General] kupijaj:
My serial is849kd0 and ive got the same problem my phone droppings calls and disconnecting from the network when ive got full signal. Problem is when change network bases(disconnected calls) every time but only when is gsm, no problem with wcdma. Looks like problem with transmission between unit(touch hd) and network bases.

Im sure network is ok becouse i tried my sim card in diffrent phones e.g. samsung omnia, nokia n96 and havent problem with network

Is 99% possibility that is problem with 84* series.
[Touch HD General] djurkash:
Yes, Kupijaj, that is my thinking too, because I tried my old HD with 3 different networks, and problem existed with all 3...
[Touch HD General] bagbones:
i've just phone to friend (with my temp new phone, an old sony M600i :p ) who have same problem than us with his HD and he check his serial number, it's 845 too ...

he use Orange network
[Touch HD General] djurkash:
It looks that we have diagnosis, now we just need a confirmation from HTC itself...
[Touch HD General] robalexclark:
It may well not be related to the Rom, but things are much better with duttys rom at the moment. I really don't understand why things were ok for the first couple of months and then everything went wrong. I did think that it was something to do with me dropping it or a circuit burning out but I don't think it is.

You are right about the problem where things fail when changing base station/transmission type - I thought this might be the case. I think also sometimes my problems relate to a particular base station.

My serial number is HTC846...
[Touch HD General] djurkash:
Well, robalexclark, with my first HD (s/n:844) that was the case, first 2 months ok, and then problems. At that time only thing I did with the phone was online connection setup database update (automatic, , directly from the phone:http://pocketnow.com/index.php?a=portal_detail&t=news&id=6345), so I thought that was the reason. But, now I think this update was disabled, in the meantime, since my second and third HD device never updated.

Anyway this is third day I am using new HD (s/n:HT91) and so far no problems at all (in ths three days I have made 35 min of incoming and 1hr and 22min of outgoing calls)
[Touch HD General] kupijaj:
I didnt update database in my phone and ive got this problem.

Try make calls when you driving if will be disconecting calls you ve got still the same problem if not your phone should be ok
[Touch HD General] gpaunescu:
Also, my serial number start with HT844.
[Touch HD General] djurkash:
I just wanted to call people that started this thread, to leave their s/n...

- Sihon84

- tboy2000

- ahmatto
[Touch HD General] Reitsy:
Not sure if it's been suggested before but I solved my issue with dropped calls by turning off HSDPA under Advanced Network. Still have 3G and though not quite as quick the tradeoff was worth keeping calls connected. Try it and see if it helps.
[Touch HD General] djurkash:
Reitsy, I am not sure have you followed this thread, bit we don't want solution that will cut any of specs we paid for.

Anyway, I have tried with that too, and it did make things better, but it was still far away to solve them...

What is your device: diamond or HD, and what is your s/n?
[Touch HD General] Reitsy:
It's an HD.
[Touch HD General] djurkash:
And, what about serial number, we only need first 3 numbers after letters HT, so we know when your device was manufactured?

For example my first device was HT

844

KD00497 meaning that it was produced in week 44 in 2008

HD which I am using now is from week 1 , 2009, and is working perfect so far, including HSDPA...
[Touch HD General] Ryanmt:
HT849KD07653 was my broken device new phone is 850 and is working fine.
[Touch HD General] tboy2000:
My serial is HT845 and have constantly dropping calls. Have to resort to GSM mode.
[Touch HD General] djurkash:
so, based on what Ryanmt wrote, it looks that from week 50 2008, HTC corrected gsm module error.

tboy2000, if you have legal warranty, my advice is to return your device, and ask for device younger that week 50. 2008...
[Touch HD General] Reitsy:
Mine is HT849
[Touch HD General] pprabbit69:
I'm from Switzerland, bought the HD Dezember 2008, same problems with dropping calls etc., s/n HT845k...:(
[Touch HD General] bagbones:
i think it's confirm than there's bad series ...

my seller don't want give me a newer device, he said than he will return it to htc for repair because there isn't official communication from htc about this problem... :(
[Touch HD General] trice1921:
I don't experience dropped calls. My serial number is HT929, wouldn't this mean my device was produced in the 29th week of 2009? So it's from the future lol.
[Touch HD General] Kizmet:
:-D ^

Mine 847 ... I get dropped calls occasionally when roaming but not if i stay in one place. I do miss calls sometimes, too.

At first I thought this was a software issue... but the more I read this thread the more convinced I am that you guys are right and there is a faulty batch. I don't think we can narrow it down to weeks.... but certainly numbers 844 to 850 seem to have problems....
[Touch HD General] bagbones:
sorry guys for this bad information :o , i get it from this thread :

http://forums.smartphonefrance.info/viewtopic.php?t=49680
[Touch HD General] calcop:
843 also :(
[Touch HD General] andrewpmoore:
Mine's an HK849 and drops the calls all the time, sometimes where the signal strength is really strong.

Mine's branded as Orange (in the UK), but unlocked and using it on the three.co.uk network.
[Touch HD General] kupijaj:
Maybe everybody with this problem should be send emeils to HTC and ask about problem with 844 - 849 series?
[Touch HD General] Matsdh:
Okay, I've got my phone back, it has been away for 9 days and all they did was replace the whole inside of my phone.(I still have the ugly scratches on my screen :() And I also have a new IMEI number..

Too bad I had to pay 30euro's for the "own risk" from my phone insurance. But the problems are solved so far..
[Touch HD General] kupijaj:
I have sent my Hd 3 time to HTC Milton Kynes what can i do if will be still not working well?
[Touch HD General] spud_work:
I've got a'929' HD and it has started dropping calls all the time. It also has a problem that when you go to use the phone it just says 'dialing' and never connects to the number. My HD also won't connect to my local cell tower for some reason and just spends ages searching for a signal. It seems to work fine on other cell towers, but then the calls keep dropping.

Think it is time for this handset to go back :(
[Touch HD General] triniboi:
i sent mine also to htc and recieved it this morning! havent had a chance to test it yet but when i get home tonight i would.it usually drops calls after 10-20 secs.my serial number is HT849.if it still does not work i'm sending it back and this time requesting to have it changed for a new one! well if that's possible. :confused:

would give some feedback tomorrow on how my device is working.
[Touch HD General] djurkash:
Hello to all,

I must admit that in these 10 days of using new device, I expirienced 2 drops that are similar to the ones from the past when I had 845 s/n device. So, it is much better, but still doubtfull... My mail sent to HTC is still unanswered, although I refreshed it. Very dissapointing from HTC.

Bagbones, can you give us (who doesn't speak french) brief translation of thread you put in: http://forums.smartphonefrance.info/viewtopic.php?t=49680

If I have understood well, first they put in statistic of call drops, and then showed common scratches, what about rest?

Also, why trice1921 has different s/n, anybody knows?
[Touch HD General] Kizmet:
Well... I finally got my new one today... it's serial HT9....

Let's see how it goes.
[Touch HD General] djurkash:
Just wanted to give a feedback of my correspodence with HTC, about this matter:

on 27.02. I wrote:

I would like to point out one strange thing that is happening to all HTC TOUCH HD users worldwide. It would be good that HTC engineers examine this seriously since I am sure that HTC wouldn't like to lose its reputation which is so far very good.

So, touch hd users regardless of territory and network that are using are experiencing line drops, inability to call, voice interrupting during call, everywhere same symptoms.

I have changed 3 devices so far, the last one I am using is in my possession for 2 days, and so far there were no problems, but taking into account my previous experience, I will wait with the judgment.

Here are just few problems reported:

1. http://www.expansys.com/ft.aspx?k=117299

2. http://xdaforums.com/show...ight=call+drop

Please, pay attention to the second thread since there are some people over there that are very faithful in using HTC devices, and wouldn't accept explanations like "Please, turn off HSDPA (HSUPA) that will solve your problem", because we all think HTC is far more serious than that...

Thanks...

on 28.02.2009. feedback from HTC was

: Dear Mr. Djurkovic, we value your feedback and your comments were passed on to our R&D department. This effect is now under investigation among our developers. You can also call our Call Center at: 0845-890-0079 if you have further questions. Thank you for your continued patronage. Best regards, Europe customer support team HTC Corp. Global Service Division

on 11.03.2009. I wrote

:So, nothing to reply, you made a bad device, and now hiding? Very dissapointing HTC...

on 12.03.2009. feedback from HTC

: Dear Mr. Djurkovic, as mentioned in my previous email we value your feedback and your comments were passed on to our R&D department. This effect is now under investigation among our developers. A possible Hotfixe will be available on the HTC Support Website when a solution has been found. Please be patient, but be assured that we are following up the matter. You can also call our Call Center at: 0845-890-0079 if you have further questions. Thank you once again for your continued patronage. Best regards, Europe customer support team HTC Corp. Global Service Division

On 12.03.2009. I wrote

: Dear, Suzana, if HTC appreciate customers, it would see for this problem, in the following site in french there is even statictics about call drops: http://forums.smartphonefrance.info/viewtopic.php?t=49680 But, I think that HTC knows about this for a long time ago, because there are so many reports about this problem that it couldn't be unnoticed. Therefore HTC now doesn't want to admit that false GSM modules were used in considerable quantity od HD-s. And that can't be fixed with hotfix. Be honest at least HTC...

That's it for now, will keep you posted when they make reply...