yashsingh1/xdaforums huggingface dataset:
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Hey all, just wanted to add my findings in hopes it helps out.

I upgraded to A14 yesterday and all seemed to go well. My camera issues went away and I didn't get the bootloop issue... until this morning.

My camera was working perfectly from early A13 but the later builds cra*ped it out. The camera functions worked fine but my macro options went away and the zoom functions were flipped.

The initial update to A14 brought back the functionality for the zoom perfectly, but still no macro. It looks like it was integrated to the main photo main from what I could tell. But like the later builds of A13, I had to restart the phone a few times to get the functionality back after it crashed randomly.

This morning I did so and all of a sudden I fell into bootloop. It lasted for a good half hour until I got frustrated and removed the SIM card to place into my backup Galaxy, then all of a sudden it went out of bootloop and ran perfectly.

Just to test out my sanity, I restarted the phone a few times and again, loaded up perfectly everytime. It wasn't until I tried placing the SIM card back into the phone that it started bootlooping again.

Tried a few different scenarios where I restarted with the SIM card in the phone from the get go and inserting it while the phone was on. In all cases, it bootloops with the SIM card inserted.

Try removing the SIM card and see if it resolves any issues but there may be a misconfiguration on ASUS' part when building A14.

For some oddball reason, my phone is functioning "normally" at the time being and I'm super sketch on restarting it at this point.

I'm on the WW build and currently on AT&T.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
I'm on AT&T and my 5G works fine. Just the big bootloop issue I ran into this morning is my pain point.
[Asus ROG Phone 6 / 6 Pro] jauhari:
why this happen on PREMIUM DEVICE?
[Asus ROG Phone 6 / 6 Pro] googlieyez:
It's hard to say. Is the ROG 7 experiencing the same issues? The ROG 8 was released with A14 so it may have been optimized for that platform, although I don't see a major difference in hardware. (Unless if SIM technology went super advanced the past 2 years that I don't know about, the reader so still be the same.)

I agree that Asus is a big powerhouse in tech so how they're flopping on this is a bit shady. They even put the Diablo and Batman editions up for discounted prices last year to run out their stock, and that was via the official site. I'd be surprised if someone doesn't file for a lawsuit of some sort.

I honestly do want to stay on the ROG train but man, these issues are such a deterrent at the moment.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Adding on to my notes.

After functionality was restored on Saturday, all was well up until I restarted the phone this morning and have returned to a bootloop state.

I restarted it a few times over the weekend with no issues so I'm super perplexed at the cause but what I found out today is that the SIM can be inserted without causing the bootloop, but if the Mobile Data is turned on, it'll throw itself into bootloop. More so now, even connecting to Wifi is causing it as well. The Wifi issue is new as I was connected onto a home network the entire time and nothing of this sort happened.

I'll post a vid of it in a later but I'm like a hairline away from giving up on the ROG 6 platform.

"It's not a corrupt SIM card issue either as I tried swapping my other SIM into the ROG and the results were the same."
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Update on my end.

I gave up and did a factory reset and all is working well so far, but the camera issue is still intermittent.

No bootloop issues (thus far) and the interface is working as it should.

I backed up all my data just in case, performed a reset, and here I am.

Camera issues are still the same that I encountered when I updated to the later builds of A13, so it kinda works... but with issues. I have to restart it a few times until it functions normally... and then it randomly fails which prompts for the restart.

I resolved my major boot loop issue with a factory reset, but I wish I hadn't to. Good luck to all with A14!
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Another update.

Even after factory resetting, the bootloop issue came back after a few restarts, yesterday afternoon.

This was in an attempt to get full camera functionality back but hence, same scenario as I reported before the initial factory reset.

Phone functions as it should but due to that issue, I'd say A14 is unstable. I'd hate to be in a scenario where I'm months down the line and all of a sudden I have to factory reset again for functionality.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
hello there one last thing you should try, downgrade you rog6 back to android 13...
[Asus ROG Phone 6 / 6 Pro] googlieyez:
That's the end all outcome but I'm trying to get through the A14 update without having to resort to any rollbacks.

Main thing is trying to see if it's a mass issue or just isolated but for now the worrisome part is the bootloop issue for me.

I know factory reset works in a sense to restore functionality but what else is there at this point.

Or if you can entice me, have you had any luck with the camera issues after rolling back to earlier A13 builds?
[Asus ROG Phone 6 / 6 Pro] liquidxnitez:
I stumbled across this thread (amongst others) trying to resolve the bootloop issue. Adding a data point to this thread.

Mobile carrier - AT&T

Asus ROG Phone 6 - AI2210_F

Android 14 - WW_34.0210.210.241 -- I don't remember when I updated but whenever the OTA arrived on my phone but it was around the beginning of 2024 March.

Lock screen - Occasional very dim when the phone wakes up.

Keyboard - Occasional unresponsive

Overall performance - Seems slower, not very responsive

All network radios were on and capable until 2024 March 26.

2024 March 26 - I restarted the phone on a whim. This is when the bootloop started to occur.

Popping out the SIM card tray as googlieyez mentioned helped stop the bootloop. I was able to turn off WiFi and then placed the phone into Airplane mode. I placed the SIM tray back in and turned Airplane mode off and then quickly turned off the 5G and Mobile data.

Voice calls work after all that. Phone is mostly functional. Can still receive SMS messages. Cannot receive MMS messages.

WiFi will work with the SIM tray out. If Wifi and/or Data are on and the SIM tray is in, the bootloop occurs. (To me, it sounds like a software radio call issue, but what do I know? I'm not a software engineer.)

Not having data capability on my phone is inconvenient. I just want my ROG 6 back in operational order. I might have to dust off the old ROG 5s in the interim.

From my research, the Asus Zentalk and Reddit forums are saying the ROG Phone 6, 7, and 8 are all having some form of issue with their latest updates. Zentalk user Mattias_Asus has mentioned in couple of posts that the Asus dev team is working to correct this issue. User debug logs were supposedly recorded and sent to Mattias_Asus to pass over to the devs.

The consensus that I got is 3 versions of the ROG phone each have issues with the latest Android 14 update. It is not an isolated issue to one or two users. It seems to be affecting many who use the phone on the AT&T network. Bootloop, camera issues, air trigger issues, battery charging issue, battery display issue, overheating, etc are some of the issues I have read users are encountering.
[Asus ROG Phone 6 / 6 Pro] ruddynata:
After update to android 14, can't type using the macros like in the picture. Please fix it
[Asus ROG Phone 6 / 6 Pro] bs3pro:
You ARE spreading panic. Throwing around the brick comment is ALOT different than a bootloop.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
That's definitely interesting to hear that a good chunk of the issues is with AT&T. My work phone is with AT&T so I wasn't able to test if another carrier's chip would resolve it or not.

So far I haven't restarted my phone since my last factory reset on Sunday as the phone has been somewhat functional, so the issues with the wifi/mobile data toggling, calls/messaging, bootloop are not existent for me at the moment.

Agreed though that it's an extreme inconvenience as the bootloop came back randomly for me so I'm unsettled that it can happen again. I only performed the Factory Reset just to see what would happen but if you can make do with the 5S and retain all your info/settings for the 6, it'll save you from so much grief.

Now that you mention the Air Triggers, I had an issue with my right one after the late A13 builds.

The left one worked perfectly but the right would stick and "ghost trigger" itself randomly. I ended up turning it off completely thinking it was a hardware issue but now, I'm thinking otherwise.

Can I ask a favor since we're having A14 issues. Can you see if FFVII Ever Crisis is compatible on your device? I had it up and running before the update and even downloaded it on my 1st Factory Reset but now all of a sudden Google Play is saying it's not compatible... ironically it can run on my old ROG 2 and Galaxy S10, so I'm hard pressed to believe A14 didn't affect this as well.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
It looks like we can start a new main thread on the A14 bootloops since myself and LiquidxNitez have ran into the same issues and are keeping tabs on the resolution.

I'll compile all the notes and start a thread in a bit.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
hello, this morning while taking picture, i encounter a common issue { CAMERA/ FLASHLIGHT ISSUE} very rarely i use the stock camera application after which i forcestop , clear cache . ( i always used third party camera app )

I used to do video calls ( using mostly front camera)

should stop making video call on my rog6??

or should i just stop using the phone's camera itself

any idea from your guys???

*Rog6 non- rooted

*Android 14 / Chinese rom

first time having camera and flashlight issues
[Asus ROG Phone 6 / 6 Pro] beefmcbeef:
So I don't remember how long ago I updated to android 14, at least a couple of weeks I think

Anyway randomly today while watching a youtube video my phone froze, I tried forcing a shut down but it started just doing a reboot loop, rebooting automatically after a couple of seconds. After some experimenting in safe mode I've realized it's whenever I connect to the internet that it happens.

Turn off airplane mode - reset

Keep airplane mode on and connect to a wifi network - reset

Connect to a non-online wifi network (like my camera to transfer files) - doesn't reset

So this is likely some sort of delayed issue with android 14? Would it be possible to roll back like AT&T ROG 3 users had to do when an update broke our phone calls?

Is it even possible to rollback without a network connection?
[Asus ROG Phone 6 / 6 Pro] googlieyez:
The camera issue has been different for each user but mine is similar to yours.

Whenever I get "full" functionality of my camera, as in no inversion, zoom issues, has Macro mode, etc., it'll be at randoml times that it fails and blacks out again.

Then the next time I open the app, same session with no restart, it has all the issues all over.

This started from the later A13 builds for me so it's still an issue.

If you look at the video modes, you can't even use 60FPS in 4K mode after it errors out.

Although my flashlight has no issues.

No resolution for you on my end but if you don't have the bootloop issue, restarting until you have full functionality is your best bet.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Right here with you, same issues and no resolutions yet.

I figure you can do a manual rollback if anyone saved the files but I'm stuck in A14 with these issues.

To update on my notes, it's not just multiple restarts that'll trigger the re-bootloop.

I haven't restarted it once since my last report, thinking I'd live through the camera issue until the next update.

But something happened today and my mobile data kept disconnecting, so I had to toggle it on & off for it to connect temporarily until it disconnected again. Repeat the process a few times and I figured it would be safe to restart, but nope, as soon as I did that the bootloop came back.

Almost chucked my phone at the wall when I saw that...

But again, I feel your pain and there's no resolution at the moment. Factory resetting is only a temporary solution until the bootloop occurs. I carry my Samsung Galaxy as a backup because of this.

I recommend carrying a second phone around if you insist on using the phone that has/had this bootloop issue occur.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
so you mean that I'll get the bootloop issues afterward???

Should i downgrade it to A13 so that to avoid the bootloop issues??🥲
[Asus ROG Phone 6 / 6 Pro] beefmcbeef:
Spent all-dag-on-day backing up my files and my internet connection is working again! That was painful, gonna try to avoid putting too much stuff on my phone in case it happens again. I was planning on getting the 9 or 10 or whatever they release next year but I might jump off the ROG phone ship at this point
[Asus ROG Phone 6 / 6 Pro] googlieyez:
It's different for every user so you might get lucky and not run into the bootloop, but if you do then that's an option. I'll make a video showcasing what it looks like later in the day.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Same here, I've had to factory reset like 4-5 times because it failed randomly. And we're not talking about just sitting at home but one was during a wedding and yesterday while I was driving in heavy rain going out of town. If I didn't have my backup phone on me then I'd have been in deep sh*t.

But one thing I haven't tried is swapping the SIM with another carrier (I'm on AT&T) . Another member a few comments ago said the majority of users it was affecting was on AT&T, whether it be on the ROG 6-8 platform. So if we can confirm that, then we'll know it's a disconnect between Asus and AT&T.

I do love the ROG series but you're right, reliability in it right now is so bad and I definitely needed it to perform at those particular times. If anything I'll give the Nubia Magic series a go if the next A14 update doesn't fix this issue.
[Asus ROG Phone 6 / 6 Pro] liquidxnitez:
As far as I'm aware, there isn't a method to downgrading from A14 to A13. ROG 6 and 7 users have been asking for a downgrade path but none yet. Please correct me if I am wrong.

Asus Zentalk forum that shows all the unhappy customers https://zentalk.asus.com/t5/english-community/ct-p/en

I have been checking the Asus Zentalk Release Notes page daily for a fix but so far nothing. https://zentalk.asus.com/t5/release-notes/bg-p/rn_en
[Asus ROG Phone 6 / 6 Pro] googlieyez:
The group on ZenTalk are being totally modest with their comments. I'm getting ready to write a book and send it to some lawyers for review... jokingly saying and pretty serious at the same time. How bad are the issues with he ROG 8? That was supposed to launch with A14 right?

Well once I'm off from work I'm gunna drop by the local T-Mobile station and try out their SIM card to see if it makes a difference. That way we'll know if there's some sense of solution at the moment.

I've kinda given up on factory resetting since it went into bootloop over the weekend so I've been using my Galaxy as the main phone and bumming the hotspot to play games. No energy left to restart everything so I'm waiting on another A14 update as well.

Although one thing good to one of my previous issues, Ever Crisis became "compatible" again and after a few emails, I got my account back online. I even threw in a nod at Square Enix to get on ASUS' a$s on a fix... not sure if it'll help but hey, questions are free to ask.

Kudos to Square Enix and now I await for some good from ASUS.
[Asus ROG Phone 6 / 6 Pro] Murilo Tanaka:
Sorry for the delay in updating my case.

I sent my device to support and that was the solution to my problem.
[Asus ROG Phone 6 / 6 Pro] Murilo Tanaka:
How can you tell if i'm spreading panic if you haven't even had my device?

Read what ASUS support said about my device.

{Mod edit: Inappropriate language removed. Oswald Boelcke, Senior Moderator}
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Was wondering where you went after your initial postings. How long have you had your phone after the repair? Are you on the AT&T network?

I factory resetted upon my first bootloop and it seemed perfect for a couple of days and then it happened again. Just hoping you found a permanent fix amongst all the issues.

That's pretty extreme though. If everything was perfect in A13 and all of a sudden A14 made your phone go haywire and fried the circuits, then that should apply to all the devices having these boot issues. ASUS definitely wouldn't be happy about recalling all those units for factory defects.

Keep us in the loop the next couple of days on your phones statuses.
[Asus ROG Phone 6 / 6 Pro] Murilo Tanaka:
On 03/04/2024 I sent my device for assistance, and on 03/18/2024 it was ready and was sent back to me.

I'm from Brazil, we don't have this AT&T here.

The device arrived at my house on 03/23/2024, and so far it hasn't presented any problems, in addition to the problems I was already facing on Android 13, which would be some problems with touching the screen while I'm playing.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Glad that worked out for you. Much of the problems we're having are stemming from an incompatibility between ASUS' A14 build and the AT&T carrier. I'm from the US so I've a WW model phone.

A14 works perfectly on my Galaxy S22 under AT&T, so it's an ASUS thing.

Although since you're not on AT&T, that leads me to believe that if I switch carriers, I shouldn't have any more issues... which is a little bit more of a hassle since I've more phones on a single family plan. I've yet to confirm this part.

Not sure if you've read on the past replies, but the issues are totally bad at the moment.
[Asus ROG Phone 6 / 6 Pro] bs3pro:
A bootloop is NOT a brick.
[Asus ROG Phone 6 / 6 Pro] freakyfranks:
This is from ZenTalk Asus:
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Holey smokes I feel like break dancing right about now. 🤣

Crossing fingers that it truly fixes everything because it's been a huge hassle the past few weeks.

Got my OTA updates set so let's see how this goes.
[Asus ROG Phone 6 / 6 Pro] freakyfranks:
Update is live!!!
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Update #3! 🤣

Alrighty, downloading mine right now as well.

May the force be with us all!
[Asus ROG Phone 6 / 6 Pro] fux1976:
Aside that i bricked my first Rog6 after downgrading, I updated to .241 my 2nd and it works flawlessly...it feels strange reading your posts and all the problems.

I checked ota, no .260 available, official site still with .241

Let us know how the new update is doing then...
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Well alright now, so far so good. I transferred my SIM back and had functionality from the get go.

Restarted 3 times and all is well so far... camera still dooky with the previous issues but the phone itself appears to be okay.

5G is on and I'm also connected to wifi, no issues here.

Gunna give it a few more restarts and see what it does...
[Asus ROG Phone 6 / 6 Pro] Dong-+:
btw what's wrong with your camera?
[Asus ROG Phone 6 / 6 Pro] googlieyez:
The zoom functions are backwards and when this happens, macro mode is also missing. This also affects the video function, front facing, etc.

The first screenshot is regular zoom "1" but it's actually the zoomed out shot. And when I go to "0.6" zoom, it zooms in instead. Focus is wonky too.

I have to restart it a couple of times for it to restore those functions but it'll randomly error out later. So it's pretty annoying when I need to use the camera, even worst if I ever need to rely on the video function to catch some footage.

Cache has been cleared out as well.
[Asus ROG Phone 6 / 6 Pro] liquidxnitez:
Got the OTA and updated to 260. Connectivity is restored. No bootloops. No issues with whatsapp or camera. So far my phone is back to where it was before the broken 241 update.

I haven't seen any issues so far. The only thing I noticed is battery life is not as good as when I was on Android 13. Seems like the radios are more power hungry. I dunno.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Nice! Do you have macro mode available on your camera? Mine just errored out a few seconds ago, so I might just do a factory reset to wipe out any residual data.

I noticed a slightly increased power drain as well but I thought it was due to my multiple restarts. I'll keep an eye on it.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
I haven't factory reset yet but is anyone experiencing a slight issue with their Led Indicators? I have the feature on but the light doesn't come on anymore...

It works when it's charging so it's not dead.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
well mine randomly just black out, a simple restart fixes it to avoid issues i just use my regular Galaxy A52 for video calls
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Same here. This is the error screen I get. (attached)

It'll work like 75% of the time but when it errors out, I get that message and it goes back to the "inversion". Some have said it's a hardware issue but it doesn't make sense that it fluctuates good/bad randomly. For myself at least.

It takes me a few restarts to get it functioning again but otherwise, the majority of the time it's faulted as I mentioned.

No confirmed fix so far.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
well before the rog phone6 i was using a Galaxy S22 other than draining battery and overheating while gaming , i had no issues. Rog phone6 disappoints me when it comes to camera performance (( WAS NOT EXPECTING MUCH CAUSE IT'S A GAMING PHONE))

BUT at least getting the camera to work normally like other device is very inconvenient

my previous Rog Phone 3 strix and Rog Phone5 had no issues with camera performance
[Asus ROG Phone 6 / 6 Pro] liquidxnitez:
Yes macro works fine on my ROG 6. as well as all other camera functions. Admittedly though, the quality and the image stabilization has always sucked.

Maybe there's an issue with the ROG 6 Pro.
[Asus ROG Phone 6 / 6 Pro] freakyfranks:
I have my phone working again! Thankfully, I had my spare ROG 5 to use in the interim. Everything seems stable with the latest update.
[Asus ROG Phone 6 / 6 Pro] fux1976:
What happened? Bricked too? How did you revive it?
[Asus ROG Phone 6 / 6 Pro] freakyfranks:
Went to settings, system, and checked for the update. Got it over the air.
[Asus ROG Phone 6 / 6 Pro] googlieyez:
Seriously. I have a S22 as my work phone and that's been my backup camera as the ROG 6 was down with these issues.

The last ROG phone I had was the ROG 2, so there was a long gap before I picked up the ROG 6. Everything was working perfectly until later-A13 came along and messed everything up. It's hard to say I have a hardware issue due to that as well.

The internals are pretty much the same between the regular and Pro but I'm baffled that your macro works and mine doesn't... but when it works, my quality is pretty good. Was at a wedding earlier today and was super bummed that I left my Galaxy at home and the camera wasn't complying.

I mean, software updates barely helped so I guess I'm gunna have to take it apart and see if I see anything out of the norm.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
update me asap if you're taking it apart !!!??
[Asus ROG Phone 6 / 6 Pro] eichbarde:
Where did you get the update for .177?
[Asus ROG Phone 6 / 6 Pro] eichbarde:
Chinese ROM converted to Global WW?

the latest update on ASUS website is .155 then jumped to A14.
[Asus ROG Phone 6 / 6 Pro] Dong-+:
got the update via OTA
[Asus ROG Phone 6 / 6 Pro] Dong-+:
nahhh mine is not converted it's stock CHINESE ROM.

i wished i could convert it tho but am afraid of getting stuck in an unknown error
[Asus ROG Phone 6 / 6 Pro] eichbarde:
I'm having issues with camera Tencent version converted to global A13 .157

I thought .177 will fix the issue but its not.