[Touch Diamond, MDA Compact IV General] evilsheep:
Hi there. Long-time lurker, first-time poster here. There’s something amiss with the alignment of my HTC Diamond (Orange UK – upgrade from August). It’s as if the screen is repeatedly being pressed on the bottom right hand corner (so it’s pretty much permanently cycling through PROGRAMS, REMOVE, DONE etc.). There are a number of threads floating around this forum regarding screen alignment going nuts, but they all seem to be happening when the device gets hot – with mine it happens constantly, regardless of temperature. And, it’s not just when I touch the screen, it’s all the time.

What I’ve done to try and fix the issue:

-Re-aligned screen (via ‘Settings’) – this usually takes several attempts

-Soft reset

-Hard reset

-Removed screen protector

-Tapped the four corners of the screen firmly (www.htcwiki.com)

-Opened ‘note’, pressed firmly, drawn line with stylus (as advised on www.htcwiki.com)

-Flashed back to stock ROM

None of this has made the slightest difference, so now I’m trying to get the phone returned to stock settings, so hopefully my warranty won’t be invalidated. Steps I’ve taken so far:

-Cleared internal storage (via SETTINGS).

-Hard reset

-Flashed latest (1.93) ROM from the Orange UK website (www.orange.co.uk)

-Identified SPL bootloader (VOL DOWN + POWER + SOFT RESET)

(Tricolour screen):

DIAM100 MFG 64M

SPL-1.24.Hard

MicroP-Diam (LED) v11

PSOC-Diam STAGE_PVT v0x30

-Downloaded Stock SPL from here (after reading this thread: Heeeeeellllpppp UK ORANGE SPL RESTORE. Am I correct in thinking that despite having the latest 1.93 from Orange, I still install the 1.37 SPL? ). Haven’t yet installed, but will shortly do so having fully read and understood the advice in previously linked post, and info on modmydiamond.info

*EDIT* I had problems restoring the original SPL as the screen has now gone completely ballistic and is constantly registering this phantom pressing of the bottom corner of the screen. I managed to solve the problem by pressing down on the screen (which seemed to 'freeze' it), and then,using the hard keys, navigating to PROGRAMS>FILE EXPLORER and then (still using navigational hard keys) running SSPL-Manual.exe from the Diamond (then following instructions from above thread). Checked bootloader, now says SPL 1.37. Phew.

Now, what I’d like to know is:

Have I missed something? I’ve searched long and hard on this and other forums, and can only conclude that this screen issue is a hardware fault. My first port of call is hopefully going to be returning the phone to Orange, and hoping that they fix it under warranty. Has anyone got experience of returning a Diamond to Orange after having flashed it (and returned it to ‘stock’ ROM & SPL)? All previous posters who’ve discussed possible Orange warranty invalidation after flashing ROMs haven’t updated their thread with the results. Or maybe I’m searching for the wrong terms in the forums ...

If the worst comes to the worst (and having experienced Orange customer services for the past 10 years, I’m fully prepared for this ...), can anyone recommend any reliable HTC qualified technicians about who could possibly diagnose and repair my Diamond?

Apologies for the lengthy post. I’ve tried my best to search the forums for a solution, and I’m acutely aware of unnecessary newbie posts, but I’m kinda at the end of my tether here.

Yours hopefully ....