[Motorola One Action Guides, News, & Discussion] mileopk:
hi plz. I have a Moto One Action xt-2013-1 8 days ago, the phone just stay stuck at Moto one screen. I did not have time for any backup, tried fast boot and recovery and nothing. went to rescue tool from motorola site gave me a error flash, and can not rescue my phone.

Now im trying to flash and recovery . Already instal motorola drivers, adb in my windows 10, and i save the image from motorola the official firmware

XT-2013-1 motorola/troika/troika sprout:11/RZBS31.Q1-48-36-26/9a0b6f.

but i cannot flash because every tool to make a flash file does not works. i really dont know what im doing wrong, since im trying without lazy learn how to but nothing works.

i did a flash.xml to bat in a online site.

fastboot flash pit diskmap.pit

fastboot flash fwbl1 fwbl1.img

fastboot flash ldfw_a ldfw.img

fastboot flash ldfw_b ldfw.img

fastboot flash keystorage_a keystorage.img

fastboot flash keystorage_b keystorage.img

fastboot flash bootloader_a bootloader.img

fastboot flash bootloader_b bootloader.img

fastboot flash modem_a modem.bin

fastboot flash vbmeta_a vbmeta.img

fastboot flash oem_a oem.img

fastboot flash oem_b oem_other.img

fastboot flash logo_a logo.bin

fastboot flash dtbo_a dtbo.img

fastboot flash boot_a boot.img

fastboot flash system_a system.img_sparsechunk.0

fastboot flash system_a system.img_sparsechunk.1

fastboot flash system_a system.img_sparsechunk.10

fastboot flash system_a system.img_sparsechunk.11

fastboot flash system_a system.img_sparsechunk.2

fastboot flash system_a system.img_sparsechunk.3

fastboot flash system_a system.img_sparsechunk.4

fastboot flash system_a system.img_sparsechunk.5

fastboot flash system_a system.img_sparsechunk.6

fastboot flash system_a system.img_sparsechunk.7

fastboot flash system_a system.img_sparsechunk.8

fastboot flash system_a system.img_sparsechunk.9

fastboot flash system_b system_other.img_sparsechunk.0

fastboot flash system_b system_other.img_sparsechunk.1

fastboot flash system_b system_other.img_sparsechunk.2

fastboot flash system_b system_other.img_sparsechunk.3

fastboot flash vendor_a vendor.img

fastboot erase userdata

echo -----------------------------------------------------------------------------------------------

echo English - Process concluded!

echo Português - Processo concluído!

echo English - Press any key to restart the phone!

echo Português - Pressione qualquer tecla para reiniciar o celular!

echo -----------------------------------------------------------------------------------------------

pause

fastboot reboot

exit

i tried to follow so many tutorials with tools like moto xml to bat but even when the cmd gave the infor that the .xml already is a .bat

dont appeared inside of folder.

then, even using the same rom at lolinet that have the same firmware nothing works, i remember that the last update was september, 2022

Im installed moto drivers, plataform and that firmware.

I ask for sorry if im doing or posting in a wrong way, im not young, but im willing to learn to try bring back my celphone.

please sorry if i did something wrong in the post.

thank you in advance.

more info. bootloader closed.