[Samsung Galaxy Note 10+ Questions & Answers] jcpirate76rn:
Can anyone help me figure out what's going wrong here? A few weeks ago I picked up my Note 10+ and noticed a blue screen that I'd never seen before. I rebooted the phone per the instructions on the screen, but it kept booting into the blue download screen. I've tried to reboot into safe and recovery mode but it won't boot into either. I took to a "Samsung certified repair center" (2 of them actually) and they both told me (after playing with the phone for about 5 minutes) they couldn't help me because they couldn't get the phone to boot up. Also, let me just throw it out there that I'm not a programmer or software expert. I'm an ER nurse that just can't swallow the idea that after paying almost a $grand for a phone a few years ago that it is now a piece of junk to be tossed in the trash. Everything I have on the phone is back up in multiple clouds so preservation of data isn't an issue.

OK, so here is what I've tried so far...

I've downloaded the current and latest firmware packages from reputable sources. I've tried flashing those with ODIN 3.09 and 3.14.4. ODIN 3.09 causes a "ODIN protocol error" on the phone screen (I'm assuming because older ODIN/newer phone). ODIN 3.14.4 fails after it gets to a certain point and doesn't give a specific reason. I've also downloaded Heimdall but I can't find anywhere to download Heimdall firmware packages. I also tried using SAMFWtool and the embedded ODIN within it and it also fails.

Attached are screenshots showing how I tried to flash with ODIN showing the fail.

And here is the text form the ODIN log fail...

<ID:0/007> Added!!

<OSM> Enter CS for MD5..

<OSM> Check MD5.. Do not unplug the cable..

<OSM> Please wait..

<OSM> Checking MD5 finished Sucessfully..

<OSM> Leave CS..

<OSM> Enter CS for MD5..

<OSM> Check MD5.. Do not unplug the cable..

<OSM> Please wait..

<OSM> Checking MD5 finished Sucessfully..

<OSM> Leave CS..

<OSM> Enter CS for MD5..

<OSM> Check MD5.. Do not unplug the cable..

<OSM> Please wait..

<OSM> Checking MD5 finished Sucessfully..

<OSM> Leave CS..

<OSM> Enter CS for MD5..

<OSM> Check MD5.. Do not unplug the cable..

<OSM> Please wait..

<OSM> Checking MD5 finished Sucessfully..

<OSM> Leave CS..

<ID:0/007> Odin engine v(ID:3.1401)..

<ID:0/007> File analysis..

<ID:0/007> skip file list for home binary

<ID:0/007> quest.fv

<ID:0/007> persist.img.ext4

<ID:0/007> dqmdbg.img.ext4

<ID:0/007> carrier.img.ext4

<ID:0/007> Home Binary Download

<ID:0/007> Total Binary size: 8375 M

<ID:0/007> SetupConnection..

<ID:0/007> Initialzation..

<ID:0/007> Get PIT for mapping..

<ID:0/007> Firmware update start..

<ID:0/007> NAND Write Start!!

<ID:0/007> SingleDownload.

<ID:0/007> abl.elf

<ID:0/007> xbl.elf

<ID:0/007> xbl_config.elf

<ID:0/007> tz.mbn

<ID:0/007> hyp.mbn

<ID:0/007> devcfg.mbn

<ID:0/007> aop.mbn

<ID:0/007> bksecapp.mbn

<ID:0/007> cmnlib.mbn

<ID:0/007> cmnlib64.mbn

<ID:0/007> km4.mbn

<ID:0/007> qupv3fw.elf

<ID:0/007> sec.elf

<ID:0/007> apdp.mbn

<ID:0/007> msadp.mbn

<ID:0/007> storsec.mbn

<ID:0/007> FAIL!

<ID:0/007>

<ID:0/007> Complete(Write) operation failed.

<OSM> All threads completed. (succeed 0 / failed 1)