yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S23 Ultra] aureum:
Hi,

I have issue on my 23ultra that Prime video keep loosing widevine L1 and go to L3 crap 480p. Every morning i need to restart the phone to have L1 1080p video. I tried reinstall the app, my device is setup from scratch no apps was restored form my old s10+. I never experience this issue on previous phone. It keeps me crazy... Netflix and Disney+ always keep L1 1080p. Anyone have the same issue or any fix for that? Support form Prime video is useless...
[Samsung Galaxy S23 Ultra] raul6:
I have that problem but with Netflix. What helps me rectify the issue is to uninstall Netflix, then restart then reinstall Netflix. That fixes it.... for awhile
[Samsung Galaxy S23 Ultra] aureum:
Well i do not have to reinstall as the reboot helps but i need to do it every day.... Never have issue like this on s10+
[Samsung Galaxy S23 Ultra] otonieru:
Try putting the app in Secure Folder and check whether it still dropped to L3 intermittently.
[Samsung Galaxy S23 Ultra] lil_kujo:
Or you can just clear data from the app and you will have the l1 again.
[Samsung Galaxy S23 Ultra] robbbzilla:
This doesn't sound normal. Why would Samsung flagship not have L1? Isn't it hardware related? Why would it toggle back and forth?

Could you have some pirated software on the phone? Is it rooted? Malware?

Something doesn't smell right?
[Samsung Galaxy S23 Ultra] aureum:
Unlocked stock, no pirated apps, not rooted. Don't think I have any malware. On reddit couple of ppl also have same issue as me. They see this also in netflix app. Only solution is to reboot the phone. DRM app shows that everything is OK and that I have L1 but Prime after 1 to 2 days see L3 and I need to reboot phone. Frustrating. My device is EUX.
[Samsung Galaxy S23 Ultra] robbbzilla:
That is really odd. I have never experienced such a thing from official stock Android from a device that was bought from an official source.

The only time I ever had issues with L1 widevine was from Chinese tablets like Teclast and Aldocube.

I don't live in Europe but I would contact Samsung support and see what is going on. Something isn't legit. I have been using Android devices for a long time and never heard of such a thing. As far as I know Widevine support is software license that is paid for by the manufacturer and tied to the hardware. I could certainly be wrong about that but unless you are using a hacked app from a third party app market generally used for hardware that isn't compatible like the above mentioned tablets it just doesn't make sense?

I am sorry for your experience and situation. I would be pretty upset if that happened to me on a device like the s23 ultra. Since it is not even half a year old you should be able to get Samsung to fix whatever is going on.

The other avenue would be to contact Amazon or Netflix customer support. Maybe there is an issue with the app in your area.

In any case it shouldn't be happening on this device.

Good luck!
[Samsung Galaxy S23 Ultra] aureum:
Well i use apps only from Google play, no side loading. It is not only in Europe as some guys from other part of the world have this issue too. I will contact samsung but I already know the answer they will give me to contact with the app maker and app maker will tell to contact phone manufacturer... This issue is from begining and first thin i notice as I watch shows on prime while going to work by bus. Never ever have this with my old s10+. I even factory reset the device but still the same, other ppl also try that with no luck. My only hope will be that other ppl will adress that issue to samsung and they will patch it. 23u have more issues than it should for that price tag. For me it is only prime but other have same l3 issue on Netflix, disney+ etc.
[Samsung Galaxy S23 Ultra] B I G R O D:
I have the same problem for my s10+ aswell I've tried re installing the app and resarting my phone still it won't play HD Quality video I'm going crazy over this
[Samsung Galaxy S23 Ultra] aureum:
It stops now for me after April update.. Maybe try to contact with Samsung thrue members app.
[Samsung Galaxy S23 Ultra] B I G R O D:
I already contact the samsung members support but they just telling me to force stop the app
[Samsung Galaxy S23 Ultra] aureum:
i did one thing that should completely not be related to the issue but i download app from play store called DRM info (that check the wideline level), than i rebooted my phone and this or April update fix my issue for this day. You can try that or not - i don't believe that app helps but who knows xD
[Samsung Galaxy S23 Ultra] B I G R O D:
I already download that app then reboot my phone and i can't update my phone because its already on the newest update. Yeah idk anymore man
[Samsung Galaxy S23 Ultra] dockst_22:
me pasa lo mismo en un poco x3 pro, despues de reiniciar el telefono se soluciona por unos momentos, toca esperar parches o nueva actualizacion a ver si se corrije :(
[Samsung Galaxy S23 Ultra] aureum:
Será bueno si escribes esto en inglés.
[Samsung Galaxy S23 Ultra] CarlosLopezES:
Major Update Released for Galaxy S23, Improves Camera - TizenHelp

As promised earlier this month, Samsung is now releasing a major software update for the Galaxy S23 series. The major focus of the software is to improve the camera performance & Gallery of Galaxy S23, S23+ & S23 Ultra. In the past, many users complained about the camera and other features, so...

www.tizenhelp.com

Nice and specially the faster photo taking, but I don't see anything about post-processing...
[Samsung Galaxy S23 Ultra] ajarosz:
I can see some post-processing things. Point 3 - more sharpening, <sarcasm on> because out of the box Samsung is applying to less <sarcasm off>.
[Samsung Galaxy S23 Ultra] Fl1nt91:
As predicted, no serious change. stock camera picture will continue to suck.

Luckily we have gcam on this device (the reason I went back to Samsung after 10 years)
[Samsung Galaxy S23 Ultra] ajarosz:
Yes, I'm using GCAM as well and I'm quite happy with the picture quality, but it is frustrating that you need to use 3rd party app to make a camera for a such expensive device (which is by the way advertised as a camera-oriented one with exceptional quality) usable. And would be nice to make better use of that high-resolution sensor that we have. I know, that it is not possible to heave real 200Mpix or even 50Mpix pictures, but with good algorithms that would be more than 12Mpix that we have in the GCAM.
[Samsung Galaxy S23 Ultra] Fl1nt91:
Agree, is so annoying
[Samsung Galaxy S23 Ultra] chetszot:
I hope this update will fix the photos and especially - the video stabilization bug that is unacceptable in a phone of such class.

In march I once had a pretty important event of which I took a couple of videos. All of them are shaky as hell - there is literally zero video stabilization on them. Pretty annoying given that the stabilization on S23 series is great and WAS great with january security patch, but they destroyed it in February or March patch.

Photos are also an oversharpened disaster. Can't wait for the update.
[Samsung Galaxy S23 Ultra] ajarosz:
If you were shooting fhd 60 fps then yes, that issue has been addressed. As for the rest, nope. Check first post for release notes.
[Samsung Galaxy S23 Ultra] MrDusan:
Enable auto FPS until this update is released. This fixes stabilization issue on 1080@60fps
[Samsung Galaxy S23 Ultra] OnnoJ:
Probably in preparation of camera update, received an update of Camera Assistant (CA) app. New feature is reported:

"-Prioritize focus over speed

Wait for the camera to finish focusing before triggering the shutter. This may delay the shutter slightly."

The feature is actually not (yet) visible in the CA-app...
[Samsung Galaxy S23 Ultra] ekerbuddyeker:
I'm hoping it will stop the over saturation and balance photos better. Sometimes the colors it shows defy reality!
[Samsung Galaxy S23 Ultra] ajarosz:
You have high hopes. There is nothing about that is the changelog.
[Samsung Galaxy S23 Ultra] hand-filer:
I'll wait for the update to be released before offering an opinion on how good or bad it is.
[Samsung Galaxy S23 Ultra] kolyan:
Seems like minor update that's tweaking AF on stills and bunch of video mode fixes. Unless they don't list other tweaks
[Samsung Galaxy S23 Ultra] hill67:
In The Netherlands the update is not there yet.
[Samsung Galaxy S23 Ultra] Virgo_Guy:
Don't worry, it's released only in S. Korea so far and nowhere else in this milky way galaxy. All are waiting.
[Samsung Galaxy S23 Ultra] enebro77:
Installing firm from 918N into 918B is an option ?

I mean ... is it just a CSC question or the phones are different in terms of hardware ?
[Samsung Galaxy S23 Ultra] hoss_n2:
Different hardware unfortunately
[Samsung Galaxy S23 Ultra] rockky:
Suck? Do you have parkinson's?

The camera while not perfect performs brilliantly .

Return yours
[Samsung Galaxy S23 Ultra] rockky:
Mine is the best S Series Camera to date.

Must be a batch difference.

I took over 300 pics and vids comparing s22U to S23U and my results coincided with most every experienced YouTube reviewer.....overall: damned good with improvements expected
[Samsung Galaxy S23 Ultra] Fl1nt91:
If you haven't tried gcam on your s23u you don't know what I'm talking about...is another world
[Samsung Galaxy S23 Ultra] chetszot:
I think I will send all these photos I shared on Samsung Members as well. Maybe they will have a better view about the problem.
[Samsung Galaxy S23 Ultra] Virgo_Guy:
2nd that.

The reviews are mainly copy paste and lip sync jobs with great visuals. These big reviewers also don't say bad things so that review units keeps flowing..

Unbiased reviews often come from unknown/not so famous people who buy using own money.
[Samsung Galaxy S23 Ultra] Burnout62:
chetszot, thank you very interesting comparison (s20 vs s23).

Let's hope Samsung wil improve result, because S20 is "old" so had few software updates - I read that S22 had a strong and good camera update last year and did improve the thing.

If you are motivating, should be interesting to compare:

s20 vs s23 (scene optimizer off, medium softening) vs s23 Gcam.
[Samsung Galaxy S23 Ultra] chetszot:
I am going to compare medium softening on S23 vs default S20 in the near future as S20 shots are just okay.

GCam is out of the league - it is tenfold better even from S20.

Later today I will post Super Slow Motion comparison - yet another major downgrade S23 has and I truly miss.
[Samsung Galaxy S23 Ultra] citytrader:
Could you post a sample with RAW in ExpertRAW with both phones? (I don't know if this is possible with S20...)

Softening makes things worse because Samsung applies blur to a sharpened image losing even more detail... Instead of softening, they should put only one button: SHARPENING ON/OFF.
[Samsung Galaxy S23 Ultra] chetszot:
Unfortunately, ExpertRAW is unavailable on S20.

And for sharpening - on/off (or at least on / medium / off) - I will send my feedback to Camera Assistant team. Maybe someday they will implement this.
[Samsung Galaxy S23 Ultra] citytrader:
Still you can shoot RAW on S23 and JPG in S20 for the test
[Samsung Galaxy S23 Ultra] murrayalex:
Have to be frank, been disappointed with the photos taken so far on. iPhone 14 PM takes consistently better, point & shoot pics with more natural colours. Like wise, Pixel 7 Pro seems better too. S23 Ultra seems better in mid-light scenarios though, with very accurate colour reproduction, it's just that that scenario is not one where I am taking lots of pics.
[Samsung Galaxy S23 Ultra] readymarc:
Don't want to sound like I'm offending but some of you are a weird bunch. The average user who uses their phones to share to social media won't care too much about over sharpening. Thats why for pro photographers on this thread that always complain about over sharpening - pro mode is available and you can easily turn scene optimizer off. When uploading to social media there is some sort of compression happening so that can explain why Samsung probably applies so much. I could be wrong but that's just my take. I can guarantee when I take photos and show the average joe ... the response is always WOW can you send that like 100% of the time. For me to take a pic, zoom in and criticize every aspect is crazy to me.

Another thing. The constant G-Cam praises, yes, we know the processing is awesome SOMETIMES at least for some of you but its inconsistent also.

Just be patient, updates will make it better
[Samsung Galaxy S23 Ultra] ajarosz:
Well, all of what you say, so the social media thing, is possible with all phones 2-3 times cheaper than S23 Ultra.

As for PRO. Well, there is an issue with that as well here. Shooting with PRO, you lose dynamic range, even on JPGs, so it is a trade-off. In worse light, RAWs from PRO mode are just bad, as without stacking frames it is just too bad signal-to-noise ratio.

We have ExpertRAW, but somehow Samsung has decided, that images from that app will be even more processed, with pre-applied sharpening and noise reduction even in the RAWs. In worse light, it is just trash. Nothing more. So I do not understand "Expert" in the name.

As for inconsistency. Well, I would not call any of the Samsung apps more consistent than GCAM.

Example? There you go:

Two photos of my cat were taken at almost the exact time. Samsung camera app is anything but consistent.

I have switched to GCAM completely, and that lack of consistency was one of the main reasons, next to processing.

For me GCAM is far more reliable than anything that I have experienced from any Samsung app. I lose 50 and 200 Mpix, and for videos, it is not even close to the stock app, as Samsung is not exposing some of the APIs to 3rd party apps. But I do not care about videos at all, and for the consistency and natural look that GCAM is giving me, it was quite easy to sacrifice 50/200 Mpix, as numbers are not telling the full story.

And to be honest, I would not buy S23 Ultra if any of the top models with a 1-inch sensor were available in my country. But it is what it is, and I have to leave with it.

So while I don't feel offended, and I expect more from the camera maybe because of how many years I was taking and processing pictures from proper cameras, I don't understand why you say that we should settle with a mediocre experience from the device that costs that much.
[Samsung Galaxy S23 Ultra] readymarc:
Im not saying settle but this is a fairly new sensor. Just like those 1-inch type sensors. Xiaomi, Vivo released a couple updates to get their processing right and its still not perfect and Samsung will also.

I think we should wait.
[Samsung Galaxy S23 Ultra] ajarosz:
And we do this while using GCAM and just pointing out things, that Samsung can fix in future updated. :) It is good, that for some people what Samsung is offering right now is ok. For me, unfortunately, it is not the case.
[Samsung Galaxy S23 Ultra] readymarc:
Am actually satisfied about the whole mobile experience to be honest. While some may care about cameras alone my experience so far is GREAT. Apologies to those who's camera experience so far is terrible.

I know the processing needs work but it can only get better.
[Samsung Galaxy S23 Ultra] chetszot:
Well, average user is satisfied with 400 EUR A-series midranger given that social media compression makes virtually no difference between 1000 EUR and 400 EUR device. Therefore, I would expect 1000 EUR device to be far better and represent the quality more aware users expect for such price tag. And asking customers to "be patient" because the product is not finished is simply unfair and I believe if we all sit and wait with no complaining to Samsung, they will further allow themselves to decrease the quality and increase the price.

Bad thing is that the quality difference between S20 and S23 is that significant, S23 has so many areas to improve that I truly doubt this device will ever be good in terms of camera.
[Samsung Galaxy S23 Ultra] readymarc:
Agreed. We are paying for a mobile experience.... S20 ultra cameras weren't good at launch, in fact none were good at launch. They were all updated based on users feedback and i expect the same for this device. Unlike Apple who basically makes you wait a whole year for another camera update.

Don't trust every reviewer with A series comparisons with a flagship.

But i completely get what your saying.
[Samsung Galaxy S23 Ultra] chetszot:
Please find my super slow motion comparisons I promised to share.

Besides the length of the videos (34 sec on S20 vs 17 sec on S23), the quality of the recording (S20 is just better), S20 seems to be recording TRUE 960 FPS. I mentioned that earlier in this thread, but now I am showing you what I meant.

Notice the wings movement... No comments, really. I have sent the exact same recordings to Samsung like 2 weeks ago and still nobody replied.
[Samsung Galaxy S23 Ultra] ajarosz:
OMG. It is bad on soo many lavels...
[Samsung Galaxy S23 Ultra] chetszot:
I LOVE Super Slow Motion. You can (or, well, you could) see really cool physics phenomenoms by using just your phone.

I've been using it on my S8 and S20 and, of course, S23 is the worst.

S8 did record 480 FPS though, but without this crappy AI cheating it looked just better.
[Samsung Galaxy S23 Ultra] citytrader:
You don´t need to be a pro to not be comfortable with the camera, is more a matter of what you expect for what you pay. What you said about pro mode and scene optimizer is not correct. If you read through the messages, something you didn´t, you will understand all the issues the camera has.
[Samsung Galaxy S23 Ultra] citytrader:
This is how Samsung ruins a picture.

Conditions:

- 50mpx jpg back camera

- Camera optimizer off

- HDR off

I took the screenshot soon after the shot was taken and leaving the image on the screen without doing anything after a second or two the effect was applied automatically I took the second screenshot, there is no way to disable this crap effect kind of oversharpenend bad HDR that adds horrible halos.

You can try it in your phone too, this is the root of all problems in jpg.

The first screenshot has correct colors, without any effect applied.

Samsung STOP APPLYING EFFECTS TO EVERY SHOT RUINING THE PICTURES, ADD AN OPTION TO DISABLE IT!!!

Before

AFTER
[Samsung Galaxy S23 Ultra] superspartan:
In GCAM, you don't have portrait video/cinematic video do you?
[Samsung Galaxy S23 Ultra] ajarosz:
Don't think so. And as far as I remember, that is not only one video feature missing in GCAM. It is mainly because Samsung is not exposing some features via API available for 3rd party apps. I don't shoot videos at all (well, almost at all. I have checked my gallery and I have 200 videos and over 12k photos). Stills are far more important for me. But from what I remember from some conversations here, GCAM is only good for videos taken from a tripod (I think OIS is missing as well in videos) because of the superior image processing in GCAM. But for normal usage, you should go with the Samsung Camera app.
[Samsung Galaxy S23 Ultra] chetszot:
GCam can record video looking "GCam-ish" way. That is without excessive oversharpening, without artificial look, etc. However, as many pointed out before, GCam is not able to access great microphones and insane video stabilization.

I had an opportunity to have some comparison in video image stabilization with my previous great S20. And this is where S23 is really groundbreaking. The stabilization is literally insane and really years ahead of S20.

Also the audio quality is out of this earth and I have posted earlier about this. However, the video image quality itself is similar to the photo department. You can see this dumb excessive oversharpening all the time, so this is a huge disadvantage.
[Samsung Galaxy S23 Ultra] Xvipes:
Any idea if the new update fixes anything related to camera?
[Samsung Galaxy S23 Ultra] Klaudas:
Security fixes. That's it
[Samsung Galaxy S23 Ultra] chetszot:
Seems to be security fix only, but folks at sammobile claims yet another May update is to be released later this month that will address this weird halo effect.
[Samsung Galaxy S23 Ultra] Ubimo:
What weird halo effect?
[Samsung Galaxy S23 Ultra] chetszot:
Take a photo of some object on plain background during medium to low light conditions (eg. a building on a clear sky at dusk/night). The object will have a small glow around its edges looking af it was shining or producing some light. The effect is more prominent with night mode on.
[Samsung Galaxy S23 Ultra] The Atomic Fart:
Not the best photo, no idea what the settings were other than pretty much maximum zoom. Shows a pronounced halo effect. Guessing it's the result of some dodgy automatic algorithm.
[Samsung Galaxy S23 Ultra] Indashio:
A port of the Sony Cinema Pro application for the Galaxy s23U would be useful I managed to run one of the first versions of this app but it crashes after menu It's a great for recording cinemac videos
[Samsung Galaxy S23 Ultra] ajarosz:
Well, that is not a halo effect. That is actually the softness of the 10x zoom lens itself, and it cannot get rid of that easily with software updates.

The halo effect is when heavy processing like recovering sky, bumping up shadows, or sharpening is not correctly masked/applied.

You can have both in macro and micro scale.

Halos from light/shadows recovering:

Look at the shadow around clouds and bright parts around trees. Both are halos. One is from recovering lights from clouds but applied as well on the sky around them, and the other is from bumping up shadows in the threes but applied again on the sky.

Halos from the oversharpening process:

Look at how around each branch you have a lighter few pixels. To sharpen such things in the picture, you are basically making the contrast between them and the background greater. So the branch is getting darker, and the sky is getting brighter. If you overdo it, then on the edges you see something like that - a light glow around dark objects, and a shadow inside dark ones.

The one on the top is to be addressed by the Samsung in the next camera update.
[Samsung Galaxy S23 Ultra] The Atomic Fart:
Thanks for the enlightenment.
[Samsung Galaxy S23 Ultra] chetszot:
Hopefully they will address the second issue as well or at least expose its settings via Camera Assistant. This oversharpening is just pathethic.
[Samsung Galaxy S23 Ultra] ajarosz:
Agree. Or at least just get rid of it from at least expertRAW dngs...
[Samsung Galaxy S23 Ultra] bird010x:
I hope samsung will fix the over saturation in some situations. Especially on a sunny day with a blue sky. I don't like the artificial fake blue sky. So much processing.
[Samsung Galaxy S23 Ultra] Burnout62:
June 2023 camera update is coming:

[Update: Confirmed changes] Galaxy S23 gets massive 2.2GB update with camera improvements

Update: Now that users have installed the June 2023 update on their Galaxy S23 series phones, some of the changes ...

www.sammobile.com
[Samsung Galaxy S23 Ultra] Deepgreen23:
Seemingly nothing that addresses the elephant in the room - the huge over-processing that snaps into every image a second after taking. Why can't this function simply be disable-able? For 2.2GB I wonder what on earth is taking up so much space in this 'upgrade'?!
[Samsung Galaxy S23 Ultra] Klaudas:
Updates I guess
[Samsung Galaxy S23 Ultra] ajarosz:
I would like to see that coming, but I think it will not. This is just the way how Samsung photos looks. Implementing whole new process of processing photos next to the current one is not on the radar of Samsung devs I think. So as far as I don't like it and I would like be wrong here, I think It will stay as is.
[Samsung Galaxy S23 Ultra] Fl1nt91:
They will never do it

Just use the gcam and you'll have amazing pictures
[Samsung Galaxy S23 Ultra] Deepgreen23:
Sorry, I've been through the GCam route previously here and I cannot get it to work for whatever reason. Many, many attempts to track down the one of hundreds of versions that might work on my phone but to no avail.

I don't see why the basic photo taken (that is visible for a second after taking) cannot just be left without processing, as an option - it's just leaving out a step, surely, rather than requiring any more software?