yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S23 Ultra] prezzy:
Got a message this morning to say my phone has been delayed but on my order page it has moved to preparing dispatch. Sky blue 512GB.
[Samsung Galaxy S23 Ultra] james_lpool:
Had a text before saying mine is being delivered today from EE.
[Samsung Galaxy S23 Ultra] craftycarper1:
Regarding trade ins, does anybody use the supplied royal mail tracked 48 parcel sticker or do you go for the special delivery option (to cover damages or loss)? The instructions state that the included sticker must be attached, but if i want to post via special delivery then this would negate placing the supplied sticker on the parcel.
[Samsung Galaxy S23 Ultra] tim84us:
I always go for special delivery after royal mail lost mine 3y ago and had to pay it out of pocket
[Samsung Galaxy S23 Ultra] craftycarper1:
So just stck the supplied sticker on the parcel but ask for special delivery in the post office?
[Samsung Galaxy S23 Ultra] tim84us:
no - they need to put a new label, you cant ''upgrade''

just say you want to use special delivery - next day 1pm - is £9

they will put the new labels over the old one

of course you can use the one Sammy provide - 48h tracked - which is free but there is no insurance so if it gets lost you're liable
[Samsung Galaxy S23 Ultra] craftycarper1:
That's what is confusing me, the 48hr one has the trade in customer reference on it, the special delivery option won't?
[Samsung Galaxy S23 Ultra] tim84us:
put the trade in document they sent you - in the box with the phone - and they will know

they will know eventually anyway when they check the phone's IMEI
[Samsung Galaxy S23 Ultra] GeckoFire:
You can just cut the label they gave you in half, so your reference is stuck to the parcel.
[Samsung Galaxy S23 Ultra] tim84us:
that too - but isnt the barcode the one that has the reference? not sure if that label means when they scan it at delivery automatically registers that you send it back or not - but either way if it arrives there and they have the box and you have the post office receipt - you will be fine
[Samsung Galaxy S23 Ultra] craftycarper1:
I'm getting too old for this 🤣 Thanks for the input guys 😁
[Samsung Galaxy S23 Ultra] GeckoFire:
There were 2 barcodes, one for Royal Mail and a much smaller one for the trade in company.
[Samsung Galaxy S23 Ultra] Delboy.:
Got my DPD text this morning, delivery left with a neighbour. No problem i'll grab it when I get home from work.

Opened up the package it an S23+ was staring at me. Not a massive issue but still an issue. Checked the packing list, and it says "S23 Plus".

Checked my email confirmation, I definitely ordered an Ultra.

Phoned up EE and it will be handed over to a returns team to exchange it. They'll get back to me within 3 days.

I may have an S23U in about 2 weeks. Sigh.

How did my order go from an S23U to an S23+ on the packing list??? EE sending out cheaper phones on higher tarrifs?
[Samsung Galaxy S23 Ultra] DoobyDroid:
Sounds like they totally fooked up and you got somebody's else order maybe 🤔 that sucks 😕 still lucky EE sending out early if stock in , orderd 8th from voda still no movement 😕 , Hope they exchange it swiftly but from previous dealings with EE can take 2 weeks to process return and exchange ,Good luck 😉
[Samsung Galaxy S23 Ultra] Delboy.:
I know, what a ballache eh.

I could understand if the packing list said S23U but it says Plus. How does this happen from such an established company.
[Samsung Galaxy S23 Ultra] robbo1947:
I too ordered from Vodafone, but on the 7th. Zero movement since original order acknowledgement. 😩🥱
[Samsung Galaxy S23 Ultra] DoobyDroid:
It said delivery by 16th for me if its on the 16th or before would be nice 🙃
[Samsung Galaxy S23 Ultra] pjaysnowden:
Ordered my Red 512 on the 8th. The status changed today to Preparing Dispatch.
[Samsung Galaxy S23 Ultra] stierney:
Mine was due 13th and I got an email last night late (12th) saying due to some bollox beyond everyones control my order had been delayed. I was pretty annoyed as the new ETA provided was 27th Feb!

Sky blue 512mb, and that still shows in stock on the Sammy page! I actually concidered pressing the big black cancel button....

However around 12 hrs after receiving the dreaded delayed email (today) I got another one saying it was being prepared for dispatch, followed by my dpd confirmation that it's arriving tomorrow so don't lose heart if you get same emails in the UK
[Samsung Galaxy S23 Ultra] cosimoss:
I cancelled my 1TB Green Ultra order yesterday as I got the delay email. I then ordered the 1TB Black Ultra and it is on my desk today being setup.
[Samsung Galaxy S23 Ultra] pjaysnowden:
Same for me. Red....512....Preparing Dispatch. Something just came loose in my gusset.lol
[Samsung Galaxy S23 Ultra] pjaysnowden:
What a teeewat....I have just replied to myself.
[Samsung Galaxy S23 Ultra] nalfy87:
Pre-ordered from O2, still nothing from them. I don't suspect any movement till at least Thursday or something.
[Samsung Galaxy S23 Ultra] w4443n:
O2 Preorder, no movement since order confirmed on the 3rd.
[Samsung Galaxy S23 Ultra] craftycarper1:
Package delivered at 8.04 this morning, let's see how the trade in goes, plenty of photos taken of what I sent them to negate any claims of "damaged item" 😁
[Samsung Galaxy S23 Ultra] nalfy87:
Just talked to a friend telling me there might me movement tomorrow night (Thursday 16th). I am not sure if this is accurate but I will definitely keep an eye.
[Samsung Galaxy S23 Ultra] Joloxx9:
Did you use normal 48h or special?
[Samsung Galaxy S23 Ultra] craftycarper1:
Special, so it's covered for loss or damage
[Samsung Galaxy S23 Ultra] Joloxx9:
Mhm, I have used standard 48h
[Samsung Galaxy S23 Ultra] w4443n:
My order has upated again, I now have tracking details. This literally all happened about an hour ago
[Samsung Galaxy S23 Ultra] DoobyDroid:
Had dpd dispatch email this morning from Vodafone UK, arriving tomorrow 17th 512GB Cream ,
[Samsung Galaxy S23 Ultra] alltaken123:
It's about to get much busier in here!
[Samsung Galaxy S23 Ultra] FlexiPack:
Anybody else got a pre-order on Samsung's website for 17th Feb? It said 17th Feb for delivery when I ordered last week but it's still showing as processing.
[Samsung Galaxy S23 Ultra] woodymogs:
Ordered S23 Ultra green last Saturday from Samsung website and was offered a delivery date of 17th; just had the email from DPD saying they're expecting my parcel and an email from Samsung confirming it's been despatched so I'm hoping it'll arrive tomorrow 🤞
[Samsung Galaxy S23 Ultra] FlexiPack:
Thanks for the info. Fingers crossed I get the email today and we both get it tomorrow!
[Samsung Galaxy S23 Ultra] MRAWESOME2477:
I ordered the Green 1TB Ultra last Thursday and was given 24th as my delivery date but my grip case has been dispatched today. I'm secretly hoping they've sent the phone too.
[Samsung Galaxy S23 Ultra] w4443n:
My O2 Preorder has had tracking since yesterday but it's still not moved. Still awaiting carrier pickup
[Samsung Galaxy S23 Ultra] pjaysnowden:
I ordered my Red 512 with cover on the 8th. The cover showed up on the 9th. The phone went to Preparing Dispatch in the 15th.
[Samsung Galaxy S23 Ultra] FlexiPack:
I've got an email today saying my order has been delayed until the 3rd March. How is that possible when it's showing as in stock on the Samsung website.
[Samsung Galaxy S23 Ultra] woodymogs:
That's rough, so sorry. Mine arrived at 09.30 this morning, still tinkering around setting it up. When I ordered I did pay the extra £3.99 for pre-10.30 delivery, don't know if that made any difference... Did you order a special colour? My status went to 'preparing for dispatch' last Tuesday then changed yesterday to dispatched.
[Samsung Galaxy S23 Ultra] FlexiPack:
Thanks. Samsung customer support has been useless, can't tell me anything. No I just ordered the green one, 512gb. Gutted, but it's #firstworldproblems and all that. Hope you enjoy yours!
[Samsung Galaxy S23 Ultra] s3fan:
Anybody who sent the trade in back, how long did it take samsung to confirm receipt and all good after they received it?
[Samsung Galaxy S23 Ultra] Barmenchik:
I received confirmation of receipt on Monday 13 February. I'm still waiting for confirmation that everything is fine ...
[Samsung Galaxy S23 Ultra] goRt:
3 days from receipt for me
[Samsung Galaxy S23 Ultra] riz157:
Mine arrived today ordered last week!

Ordered exclusive lime colour 512gb but I've ordered 1tb arriving on the 24th Feb
[Samsung Galaxy S23 Ultra] matty100147:
i sent my s22 ultra back Mon 13th with special delivery, havent got a reciept or anything yet, i thought i would had heard something by now
[Samsung Galaxy S23 Ultra] bomp306:
You should have an email from the trade in team, reply to that with the tracking number
[Samsung Galaxy S23 Ultra] matty100147:
I got an email that was a trade in confirmation a day or two after I received the phone and I followed the instructions and sent the phone back using the special delivery service at £7.25, but that was 4 days ago, I'm beginning to think something is wrong, the royal mail tracking number says it was delivered the next day before 1pm
[Samsung Galaxy S23 Ultra] Darbar1701:
I still didn't get the envelope to send the S22 back, got my S23 ultra on Monday😀😀😀😀😀
[Samsung Galaxy S23 Ultra] @home:
Same day they received it. Within 6 hours.
[Samsung Galaxy S23 Ultra] w4443n:
Still no movement on my O2 parcel :(
[Samsung Galaxy S23 Ultra] Joloxx9:
In my case once they received my phone they sent me confirmation within hour or two, now I am waiting for them to confirm that they are happy with it.
[Samsung Galaxy S23 Ultra] fkofilee:
Ive had mine since the 10th Feb - Three sent it ridiculously early!
[Samsung Galaxy S23 Ultra] bodomfan:
Same here
[Samsung Galaxy S23 Ultra] cosimoss:
Got confirmation very soon after arrival but then I did stick my customer reference from the bottom of the sticky 48 hr post label they provided on my return parcel.

They've probably not yet opened you parcel.
[Samsung Galaxy S23 Ultra] matty100147:
i seen on the trade in FAQs it takes approximately 5 business days before they come to your order so hopefully will be some movement at the start of this week
[Samsung Galaxy S23 Ultra] nickbarbs:
Sorry to rez this thread I'm hoping someone can help me :/

I got my S23 Ultra 1TB black snatched from my hand last night by a Deliveroo driver on a bike in London. Less than two months old, perfect shape

Obviously I can't get it now for the amazing 1300£ I paid for it from Samsung during pre order.

Does anyone have any member discounts they could help me with. Insurance were kid enough to pay out 1400£ and I'm hoping to find a 1TB Model with that.

Final question if I were to wait do you think samsung might run another promotion to get the 1tb for 1400£ again mid year?

Otherwise I guess I've got to wait for next year, gutted. Thanks
[Samsung Galaxy S23 Ultra] clemz91:
Damn happened to me last week bro, so painful. Same thing deliveroo driver from my hand while I was walking on the pavement and dashed away on his e-bike.

I might have a discount actually as I just got confirmation from insurance about reimbursement and bought it again just today. Received an email earlier about referral I think. Will take a look now. Dm me
[Samsung Galaxy S23 Ultra] alfred_mcskee:
Did anyone else who ordered direct from Samsung complain about delayed delivery and receieve a goodwill gesture/voucher?
[Samsung Galaxy S23 Ultra] bomp306:
Mine was ordered following morning for delivery 13/02.

07/02 would be much better!!!
[Samsung Galaxy S23 Ultra] Batfink33:
My order has changed and they've taken payment so I guess it'll ship tomorrow or Monday.
[Samsung Galaxy S23 Ultra] bomp306:
When did you order?
[Samsung Galaxy S23 Ultra] Batfink33:
About 6.20, the launch event started at 6.
[Samsung Galaxy S23 Ultra] bomp306:
Tempted to cancel and reorder using the second IMEI number of my phone,
[Samsung Galaxy S23 Ultra] bomp306:
Cancelled and reordered using IMEI number 2 from my phone.

Now got delivery 07/02 before 10:30am 🤞
[Samsung Galaxy S23 Ultra] Batfink33:
Fingers crossed, FWIW ive found in the past those dates to be very inaccurate. A few times ive been let down by them
[Samsung Galaxy S23 Ultra] bomp306:
Also dropped the Watch 5 Pro and used a random £9 case to get it forr £528.
[Samsung Galaxy S23 Ultra] Nghtmare:
If you buy a case they lower the price?
[Samsung Galaxy S23 Ultra] bomp306:
My new order is now preparing for dispatch ☺
[Samsung Galaxy S23 Ultra] craftycarper1:
Yeah, i got the "preparing for dispatch" this morning, still saying delivery 13th though.
[Samsung Galaxy S23 Ultra] s3fan:
Mine has also moved on, only to order confirmed and cancel button came back. Still its further than my exclusive colour got last year. I also noticed if I placed an order now delivery says from the 7th. Went on chat to see if i could move date but was told its only a guide and delivery partner will be in touch when out for delivery
[Samsung Galaxy S23 Ultra] @home:
Mine is now preparing for despatch, cancel order no longer available. Still says 13th though
[Samsung Galaxy S23 Ultra] Nghtmare:
Same
[Samsung Galaxy S23 Ultra] Euphorbia:
I ordered Lavendar 512 GB on the evening of the launch. Preparing dispatch now but says delivery 14th Feb. Fingers crossed it changes.
[Samsung Galaxy S23 Ultra] YREX:
Bought in Green 512gb with buds2pro as I have budslive at the moment. Order confirmed with delivery date 13th.

Is anyone going to buy a magsafe for their s23U? Anyone have any experience using Mous magsafe with Samsung phones?
[Samsung Galaxy S23 Ultra] goRt:
Buy any additional phone product (screen protector for £10) and get 10% off
[Samsung Galaxy S23 Ultra] Nghtmare:
Too late now, its preparing for dispatch. I called them though and they gave me the leather case for free.
[Samsung Galaxy S23 Ultra] dipzb90:
hmm i ordered the 512gb in graphite on the 3rd and my earliest delivery date i could select was the 17th :( Order says preparing for despatch
[Samsung Galaxy S23 Ultra] Nghtmare:
I dont think all these orders are going to be preparing for dispatch for 1 week.
[Samsung Galaxy S23 Ultra] relax24:
I'm actually in no rush. Already got my swift backup files and 118gb worth of media transferred to my pc ready to go... But I need root first.
[Samsung Galaxy S23 Ultra] bomp306:
Think we will see a lot of movement tomorrow afternoon.
[Samsung Galaxy S23 Ultra] Paul_Deemer:
That 17th date is totally Bogus. It just something the Samsung website throws out there. No basis in fact or reality. Here is an example. The past 3 phones I have pre-ordered from the Samsung website arrived 3-4 days before they were available in stores even though the date said the day the stores got them. I am in the U.S. and mine says the same thing. Feb 17th. But after logging on to the FedEx website it already shows that Fedex has been notified by the shipping manager and the expected delivery date is Monday Feb 13th. So don't pay any attention to Samsung's Guesstimate BS Estimates. Logon to the Carrier in your country if they have a website and look for any info there. That is going to be way more accurate than anything Sammy is telling you.
[Samsung Galaxy S23 Ultra] p.dixon0:
I've ordered the Phantom Black 12GB/512GB which currently says it's arriving tomorrow.

I'm trading in my Phantom Black 12GB/512GB S22U (Hong Kong region S9080, SnapDragon) and provided my IMEI, which has been accepted, for a £620 trade-in value leaving £629 to pay.

Little worried about 2 things:

1. The trade-in T's & C's specifically mention the trade-in to be EU specification and the selection is for an S908B, yet my IMEI was correctly identified and accepted. (I previously traded in a gold Taiwan region Note8 for a Note9 directly from Samsung UK and had no issues mind.)

2. Wondering how much of an upgrade S23U will actually be over a SnapDragon S22U (which I've only had for 10 months and had 0 issues with) - 1st world problems, I know!
[Samsung Galaxy S23 Ultra] Joloxx9:
Anyone know when EE should start sending phones?
[Samsung Galaxy S23 Ultra] bomp306:
No one knows for sure.

We should start to see shipments today so hopefully this thread will give a good indication.

Lots of phones in the EU already delivered today so hoping Samsung has relaxed the Official launch date now (17th).
[Samsung Galaxy S23 Ultra] Joloxx9:
No rush for me, I was just curious how the hell so many people got the phones already ^^
[Samsung Galaxy S23 Ultra] bomp306:
Just got my DPD notification. Parcel due tomorrow before 10:30am. 😊
[Samsung Galaxy S23 Ultra] Guitarfreak26:
What date was yours showing? Mine still says 10th

Still says 10th too if you try to order again (1tb, Graphite)
[Samsung Galaxy S23 Ultra] bomp306:
Cancelled my delivery 13th order, reordered Saturday as it stated delivered 7th. Still showing 7th and tracking number live pre 10:30am

Black 512GB still showing 7th online now.

Package weight 0.6kg so should be the phone and cheap case.
[Samsung Galaxy S23 Ultra] Guitarfreak26:
Damn i should have gone for a standard colour!
[Samsung Galaxy S23 Ultra] bomp306:
It's only a week, in a months time you'll forget the pain of the extra wait.

I've had several colours and gone back to black. Hoping this is my first two year phone. Upgraded every year since S7 edge 😬
[Samsung Galaxy S23 Ultra] Nghtmare:
Mine still says preparing for dispatch since yesterday. I ordered the Black 512GB version on the same day it was announced with delivery date of the 13th. I have a Track button for the phone and the case but nothing yet.
[Samsung Galaxy S23 Ultra] Euphorbia:
Still showing preparing for shipment (both case and phone) but case has a delivery date of tomorrow. Phone still says 14th but I believe it will be sooner (hoping tomorrow). Lavendar 512GB.
[Samsung Galaxy S23 Ultra] highlightshadow:
I just cancelled my day-1 preorder due to arrive on 13th for a normal order which is due to arrive tomorrow.

Also used a referal code to knock 10% off the price as well
[Samsung Galaxy S23 Ultra] Barmenchik:
I talked with UK support, asked why I have delivery on the 13th, and if you order today, delivery is available for tomorrow !! They do not know anything, they say that what date is indicated in the order, we will bring it that day !! No comments!
[Samsung Galaxy S23 Ultra] driv5r1:
when did you order yours
[Samsung Galaxy S23 Ultra] Euphorbia:
The option to cancel has disappeared for me. Hoping this means it's too far along in the dispatch process!
[Samsung Galaxy S23 Ultra] Euphorbia:
How stupid if that's the case. I picked the 14th because it was the earliest option when I ordered on the night of Unpacked. There should be an ASAP option if they refuse to deliver mine earlier because I "picked" 14th.
[Samsung Galaxy S23 Ultra] Barmenchik:
I had a discount + discount with Trade-in of £300 and another 4.5% cashback. So I'll leave it as it is, I'm afraid that it will not be possible to enter the same IMEI for Trade-in if I cancel the order. Let's wait and hope.
[Samsung Galaxy S23 Ultra] Barmenchik:
Yes, it's very stupid. If you order today, it will be available on February 7th!!
[Samsung Galaxy S23 Ultra] Nghtmare:
I spoke to them about that yesterday and they said that they dont control the date that shows up online, and that there is nothing they can do.
[Samsung Galaxy S23 Ultra] highlightshadow:
Well my fresh order has just gone straight to preparing for dispatch --- Samsung need to sort themselves out as it's making a mockery of the pre-order system

How can someone ordering a week later get their device a week before --- not really right
[Samsung Galaxy S23 Ultra] shineyads:
I preordered mine on launch day and just got a text confirming delivery tomorrow! 😁
[Samsung Galaxy S23 Ultra] shineyads:
I ordered a red 1tb ultra, so hopefully yours will be early too!
[Samsung Galaxy S23 Ultra] @home:
Just got a text saying delivery from 7th. But no message from DPD.

What colour & storage did you go for?

512gb Red here.
[Samsung Galaxy S23 Ultra] Euphorbia:
Did you pay extra for a timeslot (eg before 10.30am)? I'm clinging onto the hope that mine will still come tomorrow but the timeslot deliveries are being prioritised...
[Samsung Galaxy S23 Ultra] Guitarfreak26:
I haven't had anything yet but my date doesn't show till 10th :(

Also paid for 1030 delivery
[Samsung Galaxy S23 Ultra] shineyads:
I got an email from DPD and it's also listed on their app.

I went for 1tb red.
[Samsung Galaxy S23 Ultra] shineyads:
I went for the pre 12pm slot... in the hope they don't try to deliver during the school run!
[Samsung Galaxy S23 Ultra] Nghtmare:
Was your estimated delivery also the 13 or around there?
[Samsung Galaxy S23 Ultra] lawtq:
Who did you order from? Good news!
[Samsung Galaxy S23 Ultra] shineyads:
Yep, originally given the 13th for delivery
[Samsung Galaxy S23 Ultra] bomp306:
Deleted preorder day 2 and reordered on Saturday when delivery was showing 7th
[Samsung Galaxy S23 Ultra] bodomfan:
What network and location
[Samsung Galaxy S23 Ultra] bodomfan:
I pre ordered with three as my upgrade, green 512gb model on launch day, they tell me the 13th is delivery day
[Samsung Galaxy S23 Ultra] craftycarper1:
Just had my email, stating delivery tomorrow, which has changed from original date of 13th, but nobody will be at home tomorrow so I've had to change it to Wednesday 🤣
[Samsung Galaxy S23 Ultra] Nghtmare:
Bruh lol
[Samsung Galaxy S23 Ultra] bodomfan:
Hope mine changes to this week
[Samsung Galaxy S23 Ultra] goRt:
My screen protectors have shipped (should have been next Monday), the phone on the other hand has now got back to order accepted but no status on the process steps 🤷‍♂️
[Samsung Galaxy S23 Ultra] craftycarper1:
Keep checking the emails, mine is still showing on Samsung orders as 13th, but now have DPD tracking for it.
[Samsung Galaxy S23 Ultra] bomp306:
Mines now enroute to my local depot
[Samsung Galaxy S23 Ultra] bodomfan:
Mine isn't from Samsung directly
[Samsung Galaxy S23 Ultra] Joloxx9:
Anyone order from EE and have delivery date before 17th?
[Samsung Galaxy S23 Ultra] bodomfan:
I've ordered from three they told me the delivery date is the 13th
[Samsung Galaxy S23 Ultra] Joloxx9:
Thanks, however they might have another deal with Samsung than EE, we will see if someone can add something.🙃
[Samsung Galaxy S23 Ultra] Euphorbia:
I'm still "preparing for dispatch". Ordered directly from Samsung as a trade in for my much loved bit tired out Note 20 Ultra.
[Samsung Galaxy S23 Ultra] craftycarper1:
Keep refreshing your email inbox, mine still showing preparing for dispatch on Samsung page as well, but DPD say different 😁
[Samsung Galaxy S23 Ultra] Guitarfreak26:
Nothing here, given up hope for tomorrow :(
[Samsung Galaxy S23 Ultra] Euphorbia:
Literally just got mine! I hope yours follows too.
[Samsung Galaxy S23 Ultra] Euphorbia:
Oh bad news guys, it's only the case. Whaaaaaaat.
[Samsung Galaxy S23 Ultra] relax24:
😂. Sorry, I shouldn't laugh.
[Samsung Galaxy S23 Ultra] Euphorbia:
Haha no it's fine. I laughed myself. What else is there to do?
[Samsung Galaxy S23 Ultra] Euphorbia:
To those who definitely got the phone dispatched: did the status change on the Samsung site? The case and phone are both still saying prepping for dispatch but DPD are definitely delivering something today. Do Samsung combine shipments? I think mine is the case only because the sender reference is the order ID for the case only.
[Samsung Galaxy S23 Ultra] shineyads:
Mine says 'On the way' on the website (ironically, it says this underneath 'Delivers from February 13, 2023!)
[Samsung Galaxy S23 Ultra] Euphorbia:
Damn, not the news I was hoping for! Weird how both of mine still say preparing for dispatch. I guess we'll find out later.
[Samsung Galaxy S23 Ultra] Guitarfreak26:
No movement here. Maybe some more might dispatch today. Crazy that some blacks etc have dispatched and others havent lol
[Samsung Galaxy S23 Ultra] Caeoleth:
Just had a message saying mine has been delayed until 21st. Was supposed to be delivered today 🥲