yashsingh1/xdaforums huggingface dataset:
[OnePlus 11] konrad5739:
Have you sent the phone to the official OnePlus service ?

What ROM do you have ? Oxygen or Color ?

What variant do you have ?

I am asking because I am gonna sent device to unlock region lock to the official service.
[OnePlus 11] TweetyPeety:
So after talking with TradingShenzhen about it, I can give you this informations.

1. it appears to all China devices, doesn't matter if you have Color OS or Oxygen OS on it

2. doesn't matter if you have it 1 week or 5 weeks, it is about the 10 restarts or say it more clear, 10 times the popup appearing

3. there are countries, like some users from some countries, that never get this popup, which mean, their country is not blocked. BUT remember, when you travel and get into one of the blocked countries, you will get the popup count to start

4. activate in CHINA doesn't matter. All devices from TradingShenzhen and Giztop are activated in China. SIM insert, making a call. I got a device from TSZ and one from Giztop, both the same, same as all Aliepxress and other devices.

5. deleting the com.oplus.engineernetwork on the device, doesn't help, tried it on 5 devices

6. changing the TeleService.apk can maybe help, haven't tried, as you need root access, which isn't complete easy and changing the Kernel and more, shouldn't be a good and easy solution

7. can't call after 10 reboots or 10 time the popup appears, happens, but really only after the popup appears. Before the popup comes after a restart, which takes usually 5-10 seconds, you can call

8. using two sim cards, makes it even more difficult and will trigger earlier

right now, there isn't any solution, not here at XDA not at 4DPA, which have around 180 sites a 20 posts, so quite more and non of them have solved it.

EXCEPT, some users with official OPPO/ONEPLUS stores or help. Which isn't a really solution, as not every country has one, you need proof of buying and everything and when more and more will do it, they will start to block it.

Right now you have to live with it, data 12.04, but maybe in the future somebody finds a solution.
[OnePlus 11] konrad5739:
I have made an experiment and blocked via adb TeleService.apk. The notification won't pop up but you will have not active modem.

I decompiled to smali and java this APK and can say that they really put a lot of effort to block calling functionality. This APK is checking some files on /my_* partitions and particularly there is one static variable called "REGION_LOCK_EXP" that I believe must stay false to not activate the region lock. As for now I don't know how the variable change is triggered (there is nothing about changing this variable value; only checking)
[OnePlus 11] TweetyPeety:
I think, it has to save somewhere the 10 times of the popup and only when the popup appears, it is blocked. The 10 seconds before, after restart, it works normal. Only a reset of the phone, resets the counter of the popup.
[OnePlus 11] konrad5739:
I can tell that it definitely isn't using the boot_count property from Settings.Global.

Probably there is some hidden config file that is storing the launches of com.android.phone and it can be on the /data partition or on one of /my_*
[OnePlus 11] ravcyna:
I am sure that i dont do 10 restarts on my device and it is blocked (max 3 restarts). It tooks about two weeks.. i belive that counting of popup are important
[OnePlus 11] edwardstyfler17:
Anyone with flame blocking on the oneplus ace2?
[OnePlus 11] kikoleboss:
I send to service one plus in Poland deblocked call but can't do nothing for update A11

I have color Os (php110 A09 only color os)

I don't know why I'm update block too at 99,9% stop and error ☹️
[OnePlus 11] khalid0099:
there is oneplus 11 Indian version does it have same issue or only Chinese version
[OnePlus 11] TweetyPeety:
yes, heard also, but what is the sense, when sending an Oxygen Oneplus 11 to a OPPO / ONEPLUS support and they install Color Os with no REGION Lock. Most of the customers want Oxygen Os.

And doesn't matter if Indian or Chinese Version.
[OnePlus 11] izaaac:
UK resident here - I bought a OnePlus 11 from Wonda and got the region lock after a couple of weeks. I contacted OnePlus support centre in the UK who agreed to fix. I've received the phone back from them today and it won't boot up but is stuck on a "the download process is incomplete. please try again. The Phone will shutdown after 55 seconds." I will contact them back tomorrow and complain, given they have taken a (largely) working phone and bricked it.

Is anyone aware of a fix for the error message I'm getting now? Thankfully I did a full backup prior to sending back to them so if a hard reset is required, I can live with that to get a working phone.
[OnePlus 11] ravcyna:
Can you tell me which service they advised you? UK oneplus support wanted fix my device by sending to SBE Ltd. I contacted with that service and they answered me ,,Thank you for your email. Unfortunately we cannot unlock region locked devices so we cannot fix your device's issue". I decided not waste time and did one more time hard reset with hope that soon someone will find way to fix that issue.
[OnePlus 11] izaaac:
It was SBE and they had advised that they would apply the fix to remove the region lock.
[OnePlus 11] konrad5739:
I think that this article can be helpful in some cases: https://androplus.org/en/entry/oplus-region-lock-china-hardware/

I have tried this *#3988691# code but the only thing I have is "the device has been unlocked" and the locking after 10 reboot still occurs. I can not test the Magisk module.
[OnePlus 11] leang_97:
I think the blocking is somewhat associated with your imei and the imei database record in oneplus server. Before I get my unlocking done by oneplus service center, my phone CANNOT be registered with oneplus redcarpet program nor any oneplus cloud services, but then, after I bring official export receipt to oneplus service center and did the unlocking process, my phone is now recognized and can register oneplus cloud services with imei registrations.

I can do calling functions normally,

HOWEVER the brightness bugs and any bugs you guys mentioned still exist, also I CANNOT update from 2447.A06 to any other versions released incrementally, I did ask the oneplus worker, as they say they check from their oneplus systems A06 is the newest for my phone, which is the chinese model 16/512 flashed to OOS 2447.A06.
[OnePlus 11] ravcyna:
That region locking need to be just on global rom?! It is impossible that they add this to every rom. Imagine that you live in China, you will go for holiday and your phone will be Locked during this time?! They cant do that.
[OnePlus 11] TweetyPeety:
Got an information from an friend

"I was talking with oneplus service and this time they say they wont fix it coz its from china... weird thing considering earlier thay said they will, so better not risk with it. "

was to be expected. Why Oneplus should erase the lock in every Service center in the world when customer ask for it, when they made the region lock in the first place. Therefore, some geek has to find a solution, don't expect Oneplus will do it for you.
[OnePlus 11] Warmrock11:
Hi, My region lock issue solved by Oppo today.

Step:

1. Communicate with chinese Oppo center and explain situation and submit invoice/IMEI details.

2. Get help from Chinese colleague to communicate over Oppo service center number.

3. Chinese Oppo service person talked with Oppo service in my country.

4. My country called me to visit Oppo service center and they unlocked.

Note: Local Oppo service center team communicate with Chinese Oppo service center interface person to confirm unlock and get help from them.

Device: Oneplus Ace2.

Oppo China Contact:

View attachment 5887429
[OnePlus 11] TweetyPeety:
yeah, but this isn't a really solution for everybody, come on, 1000 people everybody will call and talk with OPPO China.
[OnePlus 11] ravcyna:
If they did this to someone then they should do same to rest?!?! They making some restriction to break them down. Really stupid for me what they doing
[OnePlus 11] RHodgett:
Got my phone (Chinese OP11 512GB) back earlier this week from SBE (UK repair) and all is now working fine. Weirdly it came back with a black back cover (I bought the green version) but this doesn't bother me. IMEI number is the same, listed as model CPH2447 with oxygen on version A09. No region lock messages anymore and all seems pretty stable.
[OnePlus 11] izaaac:
The test will be in a couple of weeks to be sure the region lock won't kick in again. Fingers crossed for you.
[OnePlus 11] Warmrock11:
Its seems due to not clear instruction to local oppo/oneplus service center. Once local center clear about solution, they will help to others.

Hope this is just a bug and will solve in upcoming colos OS 13.1.
[OnePlus 11] TweetyPeety:
You see and you hope, but if not. I don't think that Oneplus will add a lock and than everybody can ask to disable the lock, what would be the point and as I see. Yes, most of the users, that got the unlock, got flashed back to color os. But most people that buy from China, would like to have Oxygen os and when to get the region lock away means flashing Color Os, there is no reason to buy it in the first place.
[OnePlus 11] pintosarker00:
Is there any way to fix that problem?
[OnePlus 11] SzczeSmo:
I have same issue. Phone bought by my friend in China and brought to Europe. After 2 weeks my phone got blocked and I have asked my friends in Shanghai to ask in Oppo shop for unblock.

They ve said that phone needs to be bring back to China and connected to their PCs to get unblock... They claim that they cant make it with just giving me unblocking code...

when you brought your Phone to oppo shop in SG did they connect it to their PCs? @Roongx
[OnePlus 11] Roongx:
i have no idea whether they connect to pc, they just ask me come back 2 hour later
[OnePlus 11] TweetyPeety:
The question is, would a sim in China, call once and bring it than to Europe help. As got a friend who can do it and send me the phone. As I know, in Netherlands is the same for sim cards. Buy Sim card in NL, go into Belgium, it won't work, when not activated the first time in NL. After that, works worldwide.

And question would be, if flashing Oxygen os helps also to solve the problem.
[OnePlus 11] kaijern:
I am in China and i got that msg pop-up off and on. Like every other few days. My chinese simcard, malaysia simcard and US simcard works pretty good.
[OnePlus 11] adanaran:
has anyone tried installing oxygen on the Chinese version of a smartphone? Is the problem still there?
[OnePlus 11] kaijern:
i did. check my post.
[OnePlus 11] adanaran:
so you are in China, you have a Chinese SIM card, you flashed the phone to oxygen, and you still get a notification about the restriction of calls?
[OnePlus 11] muhsin_Sultan:
this issue seems to be a ColorOS thing, I believe its launching in the UK next week, but if you wanna save a buck (which I understand), just get it and flash OOS
[OnePlus 11] XDRdaniel:
**** no, I'm not buying the global variant. This phone isn't worth 800£. I get get CN version for 575 and ask AliExpress to install oos
[OnePlus 11] adanaran:
what do the sellers say on Ali? Does oxygen help to get rid of blocking calls?
[OnePlus 11] XDRdaniel:
View attachment 5832595
[OnePlus 11] birdie:
"There's no such problems" - either not knowing or lying.
[OnePlus 11] adanaran:
Я думаю, что они не хотят иметь дело с этой проблемой каким-либо образом, поэтому они просто проигнорируют ее.
[OnePlus 11] kaijern:
yes. But i guess its my Malaysian simcard causing the problem? but my Malaysian simcard still working.
[OnePlus 11] AndroPlus:
If someone has this problem, please try this in adb shell:

settings put system network_lock_status 0

You may need to enable "Disable permission monitoring" in developer options.
[OnePlus 11] adanaran:
I wonder how the smartphone detects that the SIM card is in conflict. If you are in China, then you should not have any problems. So it doesn't depend on the LAN connection? The phone somehow determines the country of the SIM card and puts a lock. Some also still have everything working, but after 2 weeks the lock can be completely.
[OnePlus 11] adanaran:
Friends, if anyone has tried this method, tell us about the results!
[OnePlus 11] sunxutian:
so today my phone also got blocked and can only make call right after reboot and 5 seconds later call is blocked. I tried the adb shell cmd above it does stop the waring to show up however call is still blocked
[OnePlus 11] mvikrant97:
XDA mainly does not allow promoting other websites on their portal even if it is not an advertisement which is anti competitive behavior, but who cares. There would be several threads on XDA itself which may contain malware.
[OnePlus 11] Aka9413:
Hello so I flashed COS over my Indian version and now as I reflashed Indian build i am getting this same region call block message
[OnePlus 11] konrad5739:
Hello. Could you try this magisk module:

GitHub - AndroPlus-org/magisk-module-oplus-cn2global

Contribute to AndroPlus-org/magisk-module-oplus-cn2global development by creating an account on GitHub.

github.com

Probably it can help - I hadn't tested it
[OnePlus 11] ravcyna:
It is for COS so i cant check it on mine device. I got OxygenOS and still waiting for best solution for me ;)
[OnePlus 11] tstar99:
I tried just now, 18 April. Good clear simple site, entered my IMSI number, Thailand, then ASI as network. Cook for a minute then got "not available".

Disappointment.
[OnePlus 11] tstar99:
The "Has been unlocked" msg is false. Say that on basis of getting that msg but finding phone still locked. Seller for my 16/512 is sending me China SIM card which is supposedly a fix. Will see, but resolved no more OP (after OP 2 onward), will get the Google Pixel 8 in October.
[OnePlus 11] konrad5739:
Where you had bought your device ?
[OnePlus 11] tstar99:
I have One Plus history much same as yours but did not get the First, too late. Had some fun changing ROMs and generally much love. My last was OP 6T gave strong feeling looking forward to the . Now my thoughts have changed to never byby, never again OP. Have a Google Pixel 4a arriving tomorrow, but that is just an intermediate warmup thingy, much looking forward to Pixel 8 in October. Note the 7 is reputedly excellent` but I really want the 5X optical telephoto, and no messing around with locks.
[OnePlus 11] tstar99:
Realme shop at AliExpress in Shenzen. Buy something there every month but more at Lazada here in Thailand. Excellent delivery service. AliBaba is great selling service.
[OnePlus 11] Danz17:
I resolved it at end by sending to oppo .. in 5 min , they have special software
[OnePlus 11] ravcyna:
After hard reset i dont do any reset of device. I get 5 notifications about blocking voice calls, one week and device is blocked again :/
[OnePlus 11] mercurytoxic:
It's not. They're not trying to punish consumers, makes sense to help them. They're trying to make it difficult for resellers of grey market.
[OnePlus 11] mercurytoxic:
John Doe

04/19/2023 10:21 AM​

Hi, I live in Melbourne, Australia. Recently bought a 1+11 16/512 from China. I've read about the region lock feature for phones intended for the Chinese market, I've also read that Oneplus service center can remove the lock. I'd like to know if this is possible and where would my closest service center be.

Thanks in advance,

John Doe

>>>>>>>>>>>>>>

Christopher Leo

04/20/2023 01:52 AM​

Hi John,

Thank you for contacting OnePlus Support!

I am Christopher Leo, your support representative who will be assisting you with your concern.

From your email I understand that you are unable to use the OnePlus 11 device from the Australia region. I would like to apologies for the inconvenience caused.

I would like to inform you that the Chinese variant OnePlus 11 device is carrier locked for the Chinese region and the device will not be able to use in different region without unlocking the network.

Hence, I would request you to please contact the point of purchase and get the device unlocked. You can also contact the Chinese support team for further assistance as we do not have any official service center in Australia region.

You can also contact the Chinese support team. For that refer to the following link and find the support team details from the bottom of the page.

一加手机官网 - 一加 Ace 2 (oneplus.com)

Best Regards,

Christopher Leo

OnePlus Support Team
[OnePlus 11] tstar99:
The note from C. Leo of OnePlus explains the source of the problem. I have the problem after buying from seller on AliExpress. This seller is not very helpful and refuses my RETURN of this dysfunctional - phone that does not do phone function here in Thailand - device. My longer term solution is to buy the Google Pixel 8 when it appears in October. Will continue using my older OP 6T, which works very well.
[OnePlus 11] cavist:
You can't buy OP11 in Thailand officially?
[OnePlus 11] izaaac:
Got my phone back yesterday, after the initial "fix" by SBE removed the region lock and bricked my phone (they clearly hadn't tested it before posting back). Returned the next day and got it back in five days, now wiped (as expected) but calls working so the region lock is gone. I had a full backup so phone is now working as it should, thankfully.
[OnePlus 11] tstar99:
There are several shops in Thailand at Lazada claiming "official One Plus" sales. There are also many more offering OP 11 at prices that are far lower than the Official shops. I count on the real buyers and their reports on the sales, such seem nonexistent at the low-cost locales. I would much advise against buying at these and know of some proven swindles. There is an official Oppo store and service in Bangkok, and I intend to visit there with my dydfunctional OP 11.
[OnePlus 11] birdie:
If they are selling either CPH2449 or CPH2451 versions, I see no issues ;-)
[OnePlus 11] mercurytoxic:
Could you please give more details.

How long it took?

Did you need to download something?

Did he access your computer remotely?

Did you need to pay? How much? How did you pay?

That Facebook page is pretty sus.
[OnePlus 11] zapata13:
scammer remove links external
[OnePlus 11] ravcyna:
I get back my phone from service SBE. They updated rom and message about regional locking dissapear. Still i got oxygen like i had before.
[OnePlus 11] mercurytoxic:
That is awesome. You must be super happy. Could you please tell me mode details?

How did you contacted them?

What country?

Did you contacted them thru OnePlus or Oppo?

Did you have to pay? if so how much?

Is your phone PHB110: China -> CPH2447: India conversion?

How long did it take?
[OnePlus 11] ravcyna:
I contacted with oneplus support by e-mail. They had a lot of questions about imei, serial number, my details and prove of purcharse. Country - United Kingdom. I dont need pay for that. Oneplus support created shipping label for me. I just need prepare parcel, stick label on it and pass it to royal mail (there was option that they can collect parcel from my house without any extra fee). Yes my phone PHB110 China bought on onbuy.com. I sent in friday 28.04 and yesterday was possibile to get it back but i was too busy yesterday so i collected my phone today.
[OnePlus 11] danielo1869:
Just got this email so if someone bought phone at tradingshenzhen and still have region lock this might help. And they sell phone again at their page with note "FINALLY: NO REGION LOCK ANYMORE + OTA UPDATES POSSIBLE" so seems legit.

View attachment 5906487
[OnePlus 11] austin_dreq:
Anyone tried "QPST tool"? Just look for Oneplus 11 US version.
[OnePlus 11] Soft_M:
can anyone share the file mnt/vendor/oplusreserve/radio/exp_region_netlock.config
[OnePlus 11] Steve0007:
Only files available in CPH2449 in that radio file

Replace the extension .txt by .config
[OnePlus 11] FuadKamsin:
Does anyone have an update regarding the region lock for CN version? Is the problem still there or the region lock has been lifted completely?
[OnePlus 11] oprocks:
does that help getting rid of region lock?
[OnePlus 11] birdie:
It's not gone anywhere, unlocking is still required.
[OnePlus 11] FuadKamsin:
Does it revert back to the region lock problem once you get it unlocked by OP/OPPO service center?
[OnePlus 11] birdie:
It must not if you don't change the ROM.
[OnePlus 11] amiralBVB:
Plz help I NEED HELP OnePlus 11

Hi there

I have a problem, my phone keeps showing a message that said my calls will stop and it's a Chinese phone and I live in north Africa I Bay it from a local store there is no warranty and there is no OnePlus official store or service so I need HELP plz

View attachment 5919633
[OnePlus 11] cavist:
You did not even bother to read this forum right?
[OnePlus 11] Aka9413:
I might have a solution, message me privately
[OnePlus 11] birdie:
If there are no official Oppo service centers in your country and you cannot send the phone to get it unlocked, your only option is to return/refund it.
[OnePlus 11] amiralBVB:
The problem is that I can't return the phone it's not like that here if you tested the phone in front of the seller and it's working that's it you Bay the phone and there's no retuning we don't have official stores here
[OnePlus 11] birdie:
How is it "working" when you can't make calls? Use your old smartphone and record a video of trying to make a call.

If you absolutely cannot return it, find someone in China who ships working Chinese SIM cards, get it, insert it and you'll get your calls.
[OnePlus 11] alexander宇:
I had a working Chinese SIM card inserted in my Chinese OP11 since day one and it was still being locked. I had to visit an OPPO support center to unlock it. This was very early maybe around late January when there wasn't an instruction for converting to Oxygen.
[OnePlus 11] birdie:
Whoa, didn't know a Chinese SIM no longer helps. Thanks!
[OnePlus 11] alexander宇:
I had no idea Chinese SIM card was a thing. I loved the Oneplus 7 Pro so much that I ordered an OP11 before the first unit was ever shipped in China. A friend who traveled out of China in early January took the device to me. I activated the device with both a Chinese SIM and a foreign SIM inside without knowing anything about a region lock. Call function stopped working after 2 weeks in late January I ended up visiting an OPPO service center to unlock the device.
[OnePlus 11] kiviak:
Hello,

I've bought oneplus 11 from giztop and of course region lock hit me.Turns out giztop has an engineer who can do the unlock online,install chimeratool and flexihub and he will do the unlock but unfortunately without transparency.

After that i did 4 reboots and each time i didn't get the warning.

He states that he is from oppo support and does this in freelance mode earning $$$ .

I'm wondering if//when someone from xda will find out how this unlock is made.
[OnePlus 11] mark332:
There are 3 way to fix it

Method 1 Free (instant).

Visit Near by OnePlus service center and ask them to unlock it

Method 2 Free (take time):

Contact OnePlus support (https://service.oneplus.com/in) , Provide Require information and wait for approval, once approved one of their staff do it via remote desktop

Method 3 On a Fee (Instant):

this is also done by oneplus officials but in indirect way, {Mod edit: Link to paid services website removed. Oswald Boelcke, Senior Moderator}

How it Work:

as per report, imei's of all chines oneplus devices are listed in oneplus backlist, they have a special tool to remove the imei from oneplus blacklist server,
[OnePlus 11] acm1108:
I used method 3 and it works. Seems a little sketchy but the guy was super responsive on Telegram and it took like 20 minutes. Worth it
[OnePlus 11] nonegor:
how much of this service?
[OnePlus 11] acm1108:
I was charged $25. Well worth it.
[OnePlus 11] leguanandy:
Hi @ all.

Tradingshenzen speak about this problem is be fixed already.

Some people from Tradingshenzen means about 1-2 weeks everything from this problem is fixed.

Every phone now go out from this Shopnot will have this problem against him mean.

What can belive now?

What du you think?
[OnePlus 11] cavist:
Go ahead and buy it, what could possibly go wrong?
[OnePlus 11] leguanandy:
I only want check everything before I buy this phone because don't want become any problems with him if I use him in Germany
[OnePlus 11] cavist:
JUST DO IT

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