yashsingh1/xdaforums huggingface dataset:
[Google Pixel 7] EtherealRemnant:
I have noticed that same thing on my 7 Pro although for me it's more like an hour+ where it gets bad... It will be fine all day then I set my phone down for awhile, pick it up later, and it will instantly fail all three times and then start working again after my PIN goes in. Very strange. Probably can be fixed with software.
[Google Pixel 7] Finneri:
No problems here, had the phone for a week now. I don't think I've had any failed reads, maybe one or two. Very reliable and fast, perfect combo with the face scanner.
[Google Pixel 7] brad808:
Mine was failing like crazy. Tried everything. Took it back and exchanged for a new one and the new one is working great. Definitely some faulty hardware out there
[Google Pixel 7] Christoliquide:
similarly
[Google Pixel 7] bobbyphoenix:
Mine works flawlessly every time. The only thing I don't like is using it at night, and not covering it with my entire finger. When it scans, it's so freakin' bright! LOL
[Google Pixel 7] entropism:
My 7 Pro's sensor worked great, my regular 7's is just plain awful. And I know about the dry hands issue, I've been preaching that people moisturize their hands since under-display sensors came out.
[Google Pixel 7] Hitman478™:
At the first time with my pixel 7 the i had your same issue, fp wasnt working 9 time on 10 but then, after registered it again correctly (reading the on screen instruction while do it) is started to work flawlessly every time. Now it is always unlocking the phone, with more light or in the dark (at night for example) and with low or high brightness.
[Google Pixel 7] swat4samp:
This was the case with my P7 too. But since past few days, it started to work like 10/10. I haven't noticed any failure since yesterday. Never changed the fingerprint data too.
[Google Pixel 7] xela19115:
Update!

I returned the phone. I waited until I got the refund, took a train ride to NYC, and went to Google's Chelsea store. I bought a new Pixel 7 128 GB, traded my Pixel 6, and spend about 2 hours setting up everything in the store. Another advantage of going to the store is that I don't have to pay $600 + tax immediately and then wait 2-3 weeks for a $490 trade-in credit. They take the trade-in and I paid the difference.

If the fingerprint scanner on the new phone would have given me the same issues, I would have at least dealt with it in the store.

And it did start giving me issues initially, but then I asked for assistance and they (store tech support) admitted that Pixel 7's have fingerprint reader problems. He changed the sensitivity setting on the phone and it works (for now).

So clearly I had a bad, faulty phone before. Now, with a phone that I got over the weekend, everything works.
[Google Pixel 7] efkosk:
which sensitivity setting ?
[Google Pixel 7] yaatzek:
The scanner is bad, that's all. The crucial thing to make it usable is the right inital scan, if it records your fingers flawlesly it will work (but not the way we expect, only in an acceptable way).

There is no sensitivity setting, he probably mean the display setting.
[Google Pixel 7] mat-sie:
It looks as if the November update brought some improvements. Prior to it, I had the same issues. Now it works fine.
[Google Pixel 7] Mathorlaz:
I can give my experience. I had bought a Pixel 7 with this exact issue. It was on Amazon (DE) and I complained and asked for a new unit, so that I could compare and see if the issue was my own fingerprint or the device itself. I got my replacement today, and I have to say it's night and day. The new device does not seem to have a faulty fingerprint sensor and works super reliably 100% of the time (it still hasn't failed once on my tests). So, for those still on the return window, try and get a new device, as you probably have a faulty sensor.
[Google Pixel 7] mat-sie:
Did Amazon send you a replacement of the phone or they reimbursed you and you bought a new one?
[Google Pixel 7] Mathorlaz:
If you bought from Amazon, on your "My Orders" page there is a "Contact support" or something similar, which you can use to get in touch with customer support. At least with me they were extremely helpful and immediately suggested a replacement device. I accepted and they shipped it and created a return label fore to ship the "old" device back by my own, with the return shipping costs also covered by them.

I honestly suggest everyone having this issue to try and replace the device, as I'm pretty sure this should be either a sensor issue on some units, or some mishap during manufacturing. Either way, it feels absolutely different using a device with a proper fingerprint sensor.
[Google Pixel 7] tele_jas:
My scanner seems to work for a couple hours after I first register my fingerprints, then it no longer recognizes my fingerprints unless I get my thumb "damp" (sanitizer, lotion, sweat, or worst case - lick it). But, honestly I thought it was my thumb?? It was the same on my Galaxy S20, P6 and now my P7. Glad I have face unlock, but it only works in a decently lit environment.

Wish this did work better :(
[Google Pixel 7] Mathorlaz:
On my defective device I also noted that it seemed to work better right after re-setting the fingerprints, but with the replacement, it does not seem to matter. It keeps working evenly regardless of time passed. If there was a way to know the fingerprint sensor hardware version I suspect we would find that some devices are using the Pixel 6 sensor instead of the new one that works properly 😅
[Google Pixel 7] Christoliquide:
Sorry, I'm using Google translate

Ditto it works average player especially cold, once you heat it well after several tries, it works better. Outdoors, it works less well in daylight. Fortunately, there is the facial sensor in addition to the fingerprint to compensate.

You can know the software version of the fingerprint reader.

To do this, go to Settings/To offer from phone/Send feedback to device/then exit the popup and tap on system logs.

I was careful to enter the version number of the sensor before the update and after the update the version number is quite different, but no improvement for me with this Monday update.

Here is the version number before the update >

https://i.goopics.net/449du1.png

Here after update >

https://i.goopics.net/jsa905.png
[Google Pixel 7] efkosk:
The problem with the fingerprint sensor is caused by ambient light. It doesn't work for me in bed in complete darkness and it doesn't work for me in direct sunlight.

Try to see if it's the same for you
[Google Pixel 7] Christoliquide:
Likewise in total darkness it is complicated, and outdoors in the sun
[Google Pixel 7] xtcislove:
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[Google Pixel 7] Mathorlaz:
@Christoliquide I did not mean the software version of the fingerprint sensor. The behavior of my returned device and the new one is so different, that I think that the hardware itself could be different.. Either that, or some misalignment during assembly cause some sensors to behave poorly.

To clarify, with the replacement device I see no difference in how ambient light or finger grease affects the sensor, just how I touch the right spot or not. It is infinitely better than my first P7 sensor, which is why I suggested anyone with these kinds of issues to try and get a replacement device. Maybe the first few batches off of the assembly line were lower quality or have poorer performance for some weird reason, I don't know..
[Google Pixel 7] efkosk:
I'm going to buy a second piece and we'll see :) I'll let you know what I find out
[Google Pixel 7] nitroax:
I was having the same issue with P7, the fp almost never worked.. amazon sent a replace unit and now its great!
[Google Pixel 7] yaatzek:
Damn Amazon, I tried to do the same thing - they say there is no such option for me :( Only refund.
[Google Pixel 7] efkosk:
My solution to the FP problem is comical.

I traded piece for piece. The new piece had the same problem with FP. I used expensive glass from the PANZERGLASS brand for both the old and new pieces immediately after unpacking.

When the second piece had the same problem (direct sun or total darkness), I lost my nerve and peeled off the glass.

Problem solved :-D
[Google Pixel 7] yaatzek:
Guys could you look under bright sun or other lights how the fingerprint scanner is positioned under the screen. Mine is slightly twisted.
[Google Pixel 7] Bad Bimr:
My Pixel 7 fingerprint sensor is never works. I have a tempered glass screen protector. Just noticed that Google has an APPROVED list of screen protectors you can use and of course most cost about $40-$50 each. I paid $15 for a 4-pack on Amazon. Could this be my issue? Not wanting to pay $50 for screen pritector only to throw it away because of a faulty phone. Thanks
[Google Pixel 7] daavid1995:
Got my Pixel 7 yesterday, using it with a Spigen screen protector and the fingerprint scanner works 9/10.
[Google Pixel 7] nightmare1942:
We also had these issues and I almost returned the phone until reading this post.

After enabling the setting mentioned by @xela19115 and reconfiguring/initializing the FP again it's working way better.

Also we use a screenprotector from a Chinese vendor (yenwen) where you get 2 pieces for 8€.
[Google Pixel 7] Explyy:
It seems to me like over time (few hours, from morning to evening) it accepts different "spots" of my finger. Maybe in the morning it's happy with the fingertip, but in the evening it rejects it and wants me to scan the center of the fingerprint, only to later shift again.

When you figure out what it wants it's pretty quick and accurate... But it's still something that shouldn't be happening.

Sometimes it feels like the phone has "unleaned" my fingerprint almost completely, only to go back to normal after a couple hours
[Google Pixel 7] NLS4:
Just got mine and configured the fp scanner so that it works everytime. First of all turn on screenprotector mode. Secondly just make multiple scans of your finger i have made 3 scans of my thumb in the positions that i will unlock them when i have the phone in hand. I have a tempered glass screen protector on it but with the above steps it should work perfectly
[Google Pixel 7] entropism:
It's funny you think this hasn't been tried yet. You just got yours. Wait for the scanner to start to not recognize your prints in a few days.
[Google Pixel 7] mat-sie:
Based on the experience of Mathorlaz I returned the phone and got another new one. The performance of FP detection is way better compared to the previous phone, even without the Screenprotector mode turned on.

Now it's working in an acceptable way. Not perfect. But way better. And I am using a Spigen screen protector.

Hence, if you have a serious issue with the FP detection, replace the phone.

Mathorlaz​
[Google Pixel 7] Explyy:
I didn't want to call it broken after a week, return it, and buy another one, hoping for better luck. Bought it on the 17th so I still have a few days to return it if I really wanted.

But surprisingly it looks to me like it's starting to improve, as if it's actually "learning" my finger (as it should).

Set up 3 fingerprints, one for the index and two for the thumb. It's been about 3 days now, it now works much better than when i first got it (also I made sure to scan my thumb "the right way").

This morning it had some problem recognising my fingers (about 4/5 consecutive fails), but after a couple of successful scans it's now working (in my opinion) as it should. Not as fast as the one I had one the OP 5T, but that's to be expected.

I hope these are all software issues that can be fixed (they really look like software issues to me).

Is anybody else noticing the same behaviour?

Edit:

I have a Spigen align master glass screen protector (it's on the list of officially compatible screen protectors).

"Screen protector mode" turned off: had it turned on at first (until ~3 days ago) but I didn't really notice any difference, so i turned it off. It looks to me that it only works for improving touch sensitivity (how strong you need to press to register a touch) and not fingerprint recognition.
[Google Pixel 7] hammered58:
I just started the return process also , they had no problem giving me a total replacement because of the fingerprint issue,, the option to fix was not even given, I will report back when the replacement arrives and if its any better
[Google Pixel 7] Mississip:
He likely assumed Pixel 7 has an 'increase touch sensitivity' toggle under display settings like the Pixel 6, but it doesn't.
[Google Pixel 7] Lughnasadh:
It does but it's called "Screen protector mode" on the Pixel 7.
[Google Pixel 7] Mississip:
Thanks for pointing this out in case I need to use it. I never needed the sensitivity setting with screen protectors on the Pixel 6. On my P7 I just re-registered 3 prints after moisturizing to see if it works better before testing with screen protectors.
[Google Pixel 7] KUN1:
I tried all the above suggestions but for me the fingerprint scanner will only work 1/10 of the time. It's really annoying not just the unlocking's not working but also the app identification for banking apps etc.

I'm using a screen protector but have the sensible touch setting turned on and I've set up my fingerprint multiple times.
[Google Pixel 7] ktdt00:
I'm in the same boat but mine works maybe a third of the time. The amount of ambient light seems to be relevant both when recording FP's and using them. Some guy posted a youtube about licking his finger (barely damp), which I thought was gross, but when I do it mine works nearly 100% of the time. That's more of a data point than a fix. I can't believe the evil empire released the phone with it this way since so many apps now hook to it.
[Google Pixel 7] atlp99:
I got a pixel 7 pro for Christmas and the fingerprint scanner works great on it. The scanner on my 7 has always been poor. The fingerprint scanner on my old pixel 6 that my son has now works better than the one on my Pixel 7.

I initiated a warranty claim on the Pixel 7. Hopefully it the replacement is better.
[Google Pixel 7] ShadowJP88:
is there anyway to registermore that 4 finger?
[Google Pixel 7] kevinireland11:
I honestly don't see an issue with the pixel 7 FPS, my p6p is F'ing terrible, but p7 is flawless for me
[Google Pixel 7] atlp99:
The January update seemed to make a big improvement on the fingerprint sensor on my Pixel 7. It's working almost perfectly now.
[Google Pixel 7] CSRoad:
Agree, I wonder if I even have to have four thumbs registered now. (-;
[Google Pixel 7] ShadowJP88:
Can't wait for the January qpr2 beta 2 then, it should be released this week.
[Google Pixel 7] ariesgodofwar:
I just installed yesterday, and while the effect could be psychological, I wasn't expecting any improvements, yet my scanner seems to work 100% better. I am trying to even remember if I have had to try more than once in the 18 or so hours I have had QPR2 Beta 2 installed. I haven't seen any mention anywhere of them including improvements, but to me it seems much improved.

Edited: Apparently, scanner improvements were indeed part of the Jan Security Patch, which was in QPR2 Beta 2, I wonder if it is the fixed version, or the same one causing the auto/bluetooth issues?
[Google Pixel 7] kamote_sa_ulap:
When I got mine, the FP was horrid. 10% Success rate. And that is me being generous. So I gave it a chance, updated it to the latest firmware and for safe measure registered 2 of each thumb. Now its working well compared when I first got it. Id say about 90% success rate. Still some misses here and there though, but tolerable for me. I also, disabled the haptic feedback caus for some reason when it's on, FP just can't get it. But yeah, for a supposedly flagship phone, this is the worst onscreen FP scanner I came across. I compared it to my Samsung A53 5G, S20 Ultra SD 5G, Iphone 13 Pro Max, Huawei Mate 20 Pro, and Huawei P30 which all have onscreen FP and Pixel 2XL, Huawei Nova 7i, P30 Lite, Poco X3 Pro, Redmi Note 9 and LG G6 which all have dedicated FP Scanners and all of these are far more reliable. Condsidering that most of these phones are already a couple of years old, you would have expected that Pixel 7 would be better or the very least on par in terms of FP accuracy and speed, but unfortunately no.
[Google Pixel 7] DJ-Tumor:
bla bla bla....everything sucks.

But wait....is there possibly a setting in the display settings?

Meant for those screen protectors?????

And I don´t even need that setting. Coming from a Xiaomi Mi10.

The FP on the P7 is much more reliable than on my Xiaomi ever was.

The Xiaomi has done it´s job for about 3 years now....no more updates so it was time to change the phone.

If the camera glass doesn´t break I am HAPPY with my P7.
[Google Pixel 7] Yolco:
The truth is it does not work properly.

After updating the phone, re-reading the fingerprints, and so many things, nothing it does not work. Neither with or without screen protector.

It seems to be a software problem as the sensor works or not. So we have to hope Google solve it.

But it is very annoying for a device as expensive as this.
[Google Pixel 7] Johnti85:
When I wet my finger/thumb a little bit, the problems are gone. Even with a glass screenprotector.

It should not be the way but it works for me
[Google Pixel 7] guigui42:
I can confirm that by blowing hot hair with my mouth on my finger before the initial fingerprint scan solved all my problems for some reasons, also using screenprotector.
[Google Pixel 7] doggydog2:
✔ So Pixel7 reader works great out of box, it's very fast, one of the best in my flagship repo. Works with my crippled finger (destroyed texture), one stored record only, no tweaks. Speed is close to physical fingerprint, close to "fast tap n' go".

❌ But I have to remember the position of the light circle. The icon is displayed below it. Very annoying! I thought it's temporary, but it doesn't change with updates.
[Google Pixel 7] Surfinette:
Strange, for me the light circle's position is perfectly aligned with the fingerprint icon.

And regarding the fingerprint sensor itself, I haven't had any issue with it since the January update.
[Google Pixel 7] doggydog2:
i'm now starting to understand the frustration of people. it's pretty botched.

what i was refering to, is unlock of the phone via lockscreen or AOD screen. Both icons are heavily misaligned. I need to place the finger ABOVE the icon. But once you touch ANYWHERE in the sensor area, it easily works.

but then there's another in-app fingerprint screen which people might have referred to. Like in bank apps, half popup screen with fingerprint icon. In this case, the icon is not misaligned in my case (but it is in other cases), but the sensor does not react. It doesn't legit accept the exact same thumb position as on lockscreen! In this case, i need to place the finger approx half BELOW both sensor and icon. Unbelievable!

together with disfunctional gesture navigation, you basically have a phone that cannot be controlled by the most frequent means - unlock, go to home, switch app :)
[Google Pixel 7] poit:
I just tested my phone's FPS icon location by placing a piece of tape at the upper edge of the icon, and it is in exactly the same location for the lockscreen, the AOD, and the in-app half screen popup. Don't know why your phone would be different. On my phone , the sensor works when I place my finger right over the icon. on both lockscreen and banking apps. I'm not using a screen procector, and I'm on stock unrooted March 2023.
[Google Pixel 7] doggydog2:
All of those symptoms were on 2022 firmware, latest firmware, rooted or not.

So i checked more horror stories (1, 2, 3, 4..), then i saw this one and there was a fix - in developer settings 💡.

Guess what, now it works perfectly and i mean even with corner scenarios: half finger placed on boundary part of sensor, various careless techniques. Icon is now perfectly placed on all screens.

Damn i was already packing it up for return:)
[Google Pixel 7] slysurfer:
Hi Bimr, why not remove the protector and see if its any better for you.

I also have a screen protector on mine and I have no issues unlocking he phone using my thumb. I also press quite firmly, so my thumb covers the reader.
[Google Pixel Watch] unster:
Quick question about potential custom OSes that maybe pop out for this smart watch.

What features will you be looking for in any custom OS?

From my end that would be disabling heart rate sensor.
[Google Pixel Watch] TrustAugustus:
I dunno. I got the pixel watch via getting a p7p. Until now I've been using my original Huawei watch and fossil sport.

I struggle to understand what people want in a smartwatch. I use it for exercising, finding my phone, checking notifications, and pretty much that. The fact is that a 7 year old watch can perform the same tasks as my news one the only upgrades I'm directly concerned about is battery life. I live in Japan so I don't even have ECG functionality which is a bummer.

A custom os that disables analytic features such as step count and heart rate in favor of battery life could be very useful because I only care about those metrics when strength training(and not even the step count)
[Google Pixel Watch] launton:
Support for different HR reads at rest

1 min

5 min

10 min

constant on exercise/activity

etc
[Google Pixel Watch] vlubosh:
Connecting with HR strap will be nice fór accurate HR meassurements
[Google Pixel Watch] respinK:
The possibility to change the standard assistant app.
[Google Pixel Watch] unster:
what are the alternatives really?
[Google Pixel Watch] respinK:
Alexa is what I need (smart home stuff mostly, Google assistant is not an option).

It's running fine so far, but having it properly integrated (eg: making use of the button) would be so much better.
[Touch Diamond, MDA Compact IV General] Michalw:
Hi..

Have had my Touch diamont for some time.

and it keeps rebooting endlessly..

It can be upp for a couple of hours, and then its starts..

reboots 40 times, (comes to the Touch Diamond logo, and then back to start again)

Have tryed everything, eaven returned it to the seller, but they claims there is nothing wrong with it...

tryed hard reset, new rom, soft reset, eaven manually formating the internal memory,,

Nothing works...

what can i do?
[Touch Diamond, MDA Compact IV General] Michalw:
no one can help?
[Touch Diamond, MDA Compact IV General] morbon:
The only thing comes to my mind is that you have to insist the seller that your phone has warranty and they must bring it to the service. Or, try directly to the HTC service. Make sure you have the original SPL and original ROM, otherwise you will not have thephone repaired under warranty!

Good luck
[Touch Diamond, MDA Compact IV General] mijxyphoid:
Have a look at this thread....

http://xdaforums.com/showthread.php?p=2905775#post2905775

It sounds like your issue could be similar to what I am experiencing....

I know of 5 other Diamonds with these EXACT symptoms...

PLEASE P.M. me if you have any of the symptoms described in the thread...

I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.

I am hoping to gang up on HTC to force them to recognise this problem....