yashsingh1/xdaforums huggingface dataset:
[Huawei Watch] candas68:
Ok, so it could be we really have the latest update available for our variant and Huawei doesn't want to invest in tranlation/localization.

I am checking if there are ways to change the region.

It seems on huawei phones, people root their phones and can change the region in oeminfo.

But they is no information how this could work for a watch.
[Huawei Watch] albert-so758:
Ahoj. Našli ste niečo nové, čo by zmenilo región? Bolo by to super
[Huawei Watch] candas68:
I think you need the usb port to anything
[Huawei Watch] candas68:
But I think I am wrong

The screenshot here shows update 2.1.0.236 on a C432 variant

Huawei Watch 3 series receiving April 2022 update [Global]

Huawei is sending the latest April 2022 firmware update for Huawei Watch 3 series smartwatches available in the global market. This new update brings several additional features and optimizations to provide an improved user experience. According to the latest information, Huawei Watch 3 series...

www.huaweicentral.com
[Huawei Watch] albert-so758:
moja verzia je 2.1.0.239. Stiahol som si adresár z hodiniek VERSION od Bugjagera, môžeme tam niečo zmeniť? alebo upraviť súbor *.prop?

Mod translation: my version is 2.1.0.239. I downloaded the VERSION watch directory from Bugjager, can we change something there? or edit the *.prop file?
[Huawei Watch] velix2:
I have the 2.1.0.239 version on the C432 variant.
[Huawei Watch] candas68:
Thank you

Then it's not even a matter of region
[Huawei Watch] valkjr:
I updated mine to HarmonyOS 3.0 last week. Everything looks nice.

Model: GLL-AL01
[Huawei Watch] ndabar:
Did your Watch/Phone detect a new version after running that command?

I'll try tomorrow, my watch model is GLL-AL04.
[Huawei Watch] candas68:
This command is only to display the logs while the watch is asking for a newer version of the firmware.

Actually I would be curious to see what people having no issue see there.

I spend a lot of time yesterday again, I haven't found anything.
[Huawei Watch] ndabar:
After running it several times... between lines I can see this:

01-10 11:56:06.044 6526 6744 I HwOUC : [A_NORMAL_Hota-446]NewVersionRequest retrieve newVersionInfo.xml: {"status":"1","blVersionCheckResults":[{"cooperativeFeatureSupported":"false","upgradePathId":0,"cooperativeUpgradeStatus":"0","mccId":0,"pollingPeriod":"1","userType":"1","blVersionInfo":{"updateAction":"upgrade","laneId":593425222065980160,"laneName":"HotaLane_GLL-AL04OV_hw_eu_C432_R1","currentBlVersionId":783301767042433792,"currentBlVersionNumber":"GLL-AL04OV 102.0.0.216(SP2C432E216R1P216)","targetBlVersionId":0,"blVersionType":1,"transactionId":"d02e2e64-d3f3-4501-922b-d3f1dd46ef71"},"ruleGroupId":0,"currentVersionMatchType":1,"blVersionType":1,"status":"1"},{"cooperativeFeatureSupported":"false","upgradePathId":0,"cooperativeUpgradeStatus":"0","mccId":0,"pollingPeriod":"1","userType":"2","blVersionInfo":{"updateAction":"upgrade","laneId":520208019598870144,"laneName":"PatchLane_GLL-LGRP2-OVS","currentBlVersionId":1,"currentBlVersionNumber":"GLL-LGRP2-OVS 102.0.0.216(SP2)","targetBlVersionId":0,"blVersionType":3,"transactionId":"d02e2e64-d3f3-4501-922b-d3f1dd46ef71"},"ruleGroupId":0,"currentVersionMatchType":3,"blVersionType":3,"status":"1"}],"cotaInfo":{"vendorCota":"UNKNOWN","country":"UNKNOWN","vendorExpiredTime":"1673956565372"},"allSceneVersionQueryStatus":"0"}(RequestNewVersion:20)
[Huawei Watch] candas68:
Ok so it's the same for you but you have the Huawei Watch 3, not the pro.

I would be greatful if someone that managed to upgrade would take 5 minutes to try the same so I could compare.
[Huawei Watch] Pihlu:
I have same issue GLL-AL01, stuck in version 2.0.0.216. I have gps issues too, speed jumps to over 200km/h when snowboarding or rollerblading in streets.
[Huawei Watch] candas68:
As I said before, I would want to see what information is there for someone that got the updates.
[Huawei Watch] ndabar:
I just pull the bugreport and its odd to see that the Bootloader and Network are UNKNOWN, definitely that should be linked with the fact of not getting the updates.

========================================================

== dumpstate: 2023-01-12 11:15:31

========================================================

Build: GLL-AL04OV 2.0.0.216(SP2C432E216R1P216)

Build fingerprint: 'HUAWEI/GLL-AL04OV/HWGLL:10/HUAWEIGLL AL04OV/102.0.0.216SP2C432:user/release-keys'

Bootloader: unknown

Radio: 21C60B533S000C000

Network: (unknown)

Module Metadata version: 290000000

Kernel: Linux version 4.14.116 (android@localhost) (Android (5484270 based on r353983c) clang version 9.0.3 (https://android.googlesource.com/toolchain/clang 745b335211bb9eadfa6aa6301f84715cee4b37c5) (https://android.googlesource.com/toolchain/llvm 60cf23e54e46c807513f7a36d0a7b777920b5881) (based on LLVM 9.0.3svn)) #1 SMP PREEMPT Sat Dec 11 03:12:55 CST 2021
[Huawei Watch] candas68:
Would you be able to try this and share your results so that we could compare ?

https://xdaforums.com/t/watch-3-pro-is-not-receiving-harmonyos-2-1-update.4493369/post-87923707
[Huawei Watch] velix2:
I just received the notification to update to version 3.0.0.147.

The only thing I changed was enabling data analytics in HMScore (on the watch) and enable automatic download of update. I am not sure if this did the trick or if it is just a coincidence.

I forgot to add that HMS core on my smartphone updated to version 6.9.0.300 (Huawei health still on version 13.0.1.310) an my OS (realme OS) just updated to android 13. Just some more variables that changed in the last couple of days, even if I think they don't matter.
[Huawei Watch] candas68:
But you mean you upgraded from 2.0.0.216 to 3.0.0147 directly ?
[Huawei Watch] velix2:
Like I said before, I was on 2.1.0.239
[Huawei Watch] candas68:
Ok that's what I thought.

So you getting harmonyos 3 and what you did is not relevant lol

Except if people struggle to get harmonyos 3.
[Huawei Watch] velix2:
Yes, not directly at least.

Have you tried enabling the analytics and automatic updates?
[Huawei Watch] marcusroy:
I enabled the analytics and automatic updates but no difference on my side.

I wonder if the hardware version is playing a role here. Since someone already mentioned that immediately after the change of the motherboard the watch started to receive updates. You can find the hardware version under the Developer Options. Mine is EB2GALILEOM01.
[Huawei Watch] velix2:
I have the same exact HW version and the smartwatch was bought as new from Amazon warehouse (no repairs from my side).

Also, do you have HMScore installed and running (not restricted in background) on your phone?
[Huawei Watch] panpetar:
I also have the same hardware version of watch and Huawei Matw 40 Pro. So there shouldn't be any conflict with HMSCore or anything else. But I'm still nailing myself on the 2.0 version of the firmware while a lot of them are already getting the 3.0 update
[Huawei Watch] aSpirit81:
my nodel is gll-al01 and i am from Serbia...not receiving H3 yet.

hms core app updated,all app is up to date.
[Huawei Watch] panpetar:
Da li si dobio H2.1?

Did you get the H2.1?
[Huawei Watch] matiii_:
I also have a problem with the update from 2.0.0.216 - Poland localization. I contacted Huawei service and there is no other way than to send Huawei Watch 3 Pro to service. On Polish thematic groups, no one has a problem with updating to 2.1/3.0.
[Huawei Watch] candas68:
I am not sure what else can be done.

As a last resort I tagged several Huawei twitter accounts to raise the awareness about this issue.

https://twitter.com/i/web/status/1615698257929273345

Not sure if they will take it seriously
[Huawei Watch] matiii_:
It's a waste of time, it's probably a technical problem. Huawei, although it tries, is unable to solve this problem over the internet. Contact the Huawei Service Center in your region and send your watch for repair.
[Huawei Watch] candas68:
But they are not even trying

I could only talk to 1st level support and they told me to wait more a few months ago. If they would investigate and they would know it cannot be fixed, they would tell me to send the watch for repair. My watch works, but it has software bugs, and is not getting updates that would fix those bugs. So I should pretend it's not working to send it to Service center then
[Huawei Watch] matiii_:
In Poland, the Huawei service gave me the steps to take to update. So they failed to immediately indicate sending the watch to the service.
[Huawei Watch] candas68:
I work in IT/software, so I know how IT support works.

For sure you face the 1st level support first, because 90% of the issues might not be issues.

But then if it cannot be solved it should be escalated to 2nd level support. A technical expert would then check more into details.

I haven't bought this watch with 2.0.0.216 firmware, I got this update last December. For me this is not a hardware issue.
[Huawei Watch] candas68:
I had a chat with support again now.

They said I might have to send the watch to the service center, but then they said I should wait, now they said they will transfer my incident to the expert service.

Let's see, I will keep you posted.
[Huawei Watch] matiii_:
I sent my watch to the service today, I don't think Huawei will solve the technical problem without checking the watch in the service.
[Huawei Watch] Jplatino21:
Hello everyone i will tell you my experience about the same problem with the watch. like you guys i got stuck in the version 2.0.0.216. I went to check it in the huawei service store and the way they realize it was a problem with the update was after they tried to update the watch through the developers option of the watch. Apparently there is an option to update the watch from there. When they tried that it didnt work or gave any message so i left it for further checks...Anyway after some time I got it back and they had to change the mainboard of the watch. Apparently there is a deffect on the watch with the e-sim card and thats why it will not update so i strongly recommend you to go to huawei to get it fix it before ur guaranty is over. I have harmony 3.0 now in my watch and its awesome.
[Huawei Watch] ndabar:
Exactly, after talking with the lads from the repair shop they told me that one piece needed to be replaced, but they didn't tell me which on. So yesterday I left my watch with them and hopefully I will be able to collect it today.

I let you know asap!
[Huawei Watch] ndabar:
Yes, the Watch has been updated to HarmonyOS 💪, although they didn't confirm what was replaced!

Probably it was the motherboard as mentioned before, because now the Health App recognised the Watch with a difference name.

Nice to have finally the watch updated, I dont see too many changes and NFC is still not working!
[Huawei Watch] candas68:
Well changing the motherboard is basically changing the watch lol

I am surprised they are not able to solve from the software perspective

Let's see, they tried to call me but I couldn't pick up :cry:
[Huawei Watch] ndabar:
Not sure if the others received a similar report from the store, here you can see the engineer's comments:
[Huawei Watch] candas68:
Last week I got to talk with the expert service/support, they asked me about the firmware version on the watch, on my phone (it's a huawei as well), the version of Health app, HMS core.

They said a developer will try with the same set up.

I am waiting for feedback.
[Huawei Watch] Jari74:
Hi,

Unfortunately I have same issue as well. My clock haven't been updated for a long time and it's stuck on SW 102.0.0.216 level. I spend some time on this and logged details but those are pretty much same what you have already seen:

01-27 10:49:39.301 15879 15942 I HwOUC : [M_NORMAL_Hota-2169]NewVersionRequest retrieve newVersionInfo.xml: {"status":"1","blVersionCheckResults":[{"cooperativeFeatureSupported":"false","upgradePathId":0,"cooperativeUpgradeStatus":"0","mccId":0,"pollingPeriod":"1","userType":"1","blVersionInfo":{"updateAction":"upgrade","laneId":596968219835630336,"laneName":"HotaLane_GLL-AL01OV_hw_eu_C432_R1","currentBlVersionId":783301802794681984,"currentBlVersionNumber":"GLL-AL01OV 102.0.0.216(SP2C432E216R1P216)","targetBlVersionId":0,"blVersionType":1,"transactionId":"55ad0b4e-1bc9-456d-9a6d-c4ae0c202667"},"ruleGroupId":0,"currentVersionMatchType":1,"blVersionType":1,"status":"1"},{"cooperativeFeatureSupported":"false","upgradePathId":0,"cooperativeUpgradeStatus":"0","mccId":0,"pollingPeriod":"1","userType":"2","blVersionInfo":{"updateAction":"upgrade","laneId":520208019598870144,"laneName":"PatchLane_GLL-LGRP2-OVS","currentBlVersionId":1,"currentBlVersionNumber":"GLL-LGRP2-OVS 102.0.0.216(SP2)","targetBlVersionId":0,"blVersionType":3,"transactionId":"55ad0b4e-1bc9-456d-9a6d-c4ae0c202667"},"ruleGroupId":0,"currentVersionMatchType":3,"blVersionType":3,"status":"1"}],"cotaInfo":{"vendorCota":"UNKNOWN","country":"UNKNOWN","vendorExpiredTime":"1675414179781"},"allSceneVersionQueryStatus":"0"}(RequestNewVersion:20)

Interesting thing is this vendorExpiredTime, do you know what is that one? This is in milliseconds (Unix epoch) and if I turn that to date:

Fri 3 February 2023 10:04:51

What will happend in that time? Any idea...

2nd question, why my vendor and country are always "unknown". I have tried to turn every location parameter/permission to "on" (on clock and phone).
[Huawei Watch] Pihlu:
I send my watch to repair shop last week. Hope they fix my update and GPS speed issue.

Maybe those are eSim settings? Just a guess.
[Huawei Watch] candas68:
For those that get it fixed, please share if you also get those odd values.
[Huawei Watch] candas68:
Just got an email from Huawei

They say my watch belongs to the dutch market although I bought it in France, and the test/validation of 2.1.0.237 and 2.1.0.239 firmware didn't happen yet there, so the last valid version is 2.0.0.216.

They say it's known issue and they will ask them to do it asap, then the new version should show up.

If true, I hope those guys will test/validate 3.0 as well lol

And I am not sure if some of you have the same issue but pending on different people in a different country.
[Huawei Watch] ndabar:
that's odd! HarmonyOS was launched worldwide no by country.
[Huawei Watch] candas68:
No, one example :

Now it sounds weird that all dutch models are stuck.
[Huawei Watch] ndabar:
Launch was Global, but it doesn't mean that all countries will get at the same time.
[Huawei Watch] candas68:
So you are contradicting yourself
[Huawei Watch] matiii_:
Today I received a confirmation from Huawei Poland. The problem with the update is due to a damaged motherboard, the service ordered a new one and is waiting for delivery.
[Huawei Watch] ndabar:
It was the same for me!
[Huawei Watch] ndabar:
No, it has been launched globally although not all the countries will receive it at the same time. This is not a contradiction, its a fact!
[Huawei Watch] candas68:
that's odd! HarmonyOS was launched worldwide no by country.

and

No, it has been launched globally although not all the countries will receive it at the same time.

Anyway it's not important
[Huawei Watch] marcusroy:
Hi all, Received the 2.1.0.237 update today. This was totally unexpected since nothing has been done to the watch. Appears that the update is just extremely late.
[Huawei Watch] marcusroy:
Also, received 2.1.0.239 immediately after installing the previous version.
[Huawei Watch] marcusroy:
Also, received 3.0.0.147 after installing 239.
[Huawei Watch] Pihlu:
My watch was almost 4 weeks in repair shop, now its coming back. Hope i got it tomorrow. Service people says he cant even update watch and wait answer for huawei. I takes about week and now its updatet some newer version and no more give error(?)

I can post log when i got it back.
[Huawei Watch] candas68:
Wow that's great. Must feel like a new watch lol

So they are really late.

I am still waiting
[Huawei Watch] trepqa89:
Hi guys,

My Watch 3 Pro has FW FW 2.1.0.237 and since then no more updates.

Should I wait or maybe time to send the watch to service?
[Huawei Watch] marcusroy:
Depends on which variant you have but I would probably wait.
[Huawei Watch] candas68:
On 31st of January Huawei told me it's known issue and I should wait.

I am still waiting...
[Huawei Watch] trepqa89:
Huawei told me that the spanish version of Watch 3 Pro is still on FW 2.1.0.237 and have not recived 3.0 yet, dont know if its true or not.
[Huawei Watch] candas68:
Huawei is not able to support the already released watches, but is releasing new ones.

How could I trust Huawei and put my life in their hands using their watch for diving?

Huawei Watch Ultimate global launch on April 4

Huawei Watch Ultimate will launch in the global market on April 4 and the company will first unveil it in France with its powerful design and other important aspects. Huawei phone has confirmed both models for the unveiling including Across the ocean and across the mountains. This wearable is...

www.huaweicentral.com
[Huawei Watch] Impure Spectrum:
Huawei's stumbling is ridiculous. Last November i contacted Huawei customer support for update problems. Huawei support was completely unable to give any help to this issue, so I send the watch local service center (here in Finland).

They send watch immediately back, and say there's no problem. Just wait for new FW. There's no sign for the new FW. Watch has from the day one poorly functioning GPS, so few weeks later i send it again to service because poor GPS.

This time they update the firmware (warranty repair) to the latest 300.1.4.7, and GPS still works poorly.

So it's funny that Huawei introduce continously new watches, and older models are almost abandoned, or poorly supported.

For this reasons, this is very last Huawei product for me. Watch 3 Pro's build quality is nice, but unfortunately software support is crap.
[Huawei Watch] elmaxsabe:
Any updates? Im also on 2.1.0.237 Huawei watch 3 pro
[Huawei Watch] Impure Spectrum:
It seems that Huawei has serious problems it's update system. My watch received about 2 weeks ago new version 3.0.0.1.5.7. According to Huawei, this update contains few security fixes, but nothing interesting on UI.
[Huawei Watch] elmaxsabe:
Also I noticed that, when going to system update on watch, I cannot see any changelog of the version. Also in the Huawei app there is nothing to show on changelog version of harmony 2.1.0.237.

I'm kinda new to this os, but I was wondering if in harmony 3 there is more types of excercices more than running, skiing, cycling... I was looking for something like heavy lifting (i saw that Huawei promised 100+ excercices but only i see a few...) Kinda disappointed with this watch.
[Huawei Watch] candas68:
Still no update from my side.

I just switched from a huawei phone to a honor phone, behavior is still the same.
[Huawei Watch] Impure Spectrum:
It's not about the phone. It's Huawei's crappy update system.
[Huawei Watch] candas68:
It's probably linked to the Serial Number of the watch
[Huawei Watch] michielheikens:
Hi everyone,

Just to make sure. I'm stuck on 2.0.0.216. So the motherboard needs to be changed? Here in the Netherlands Huawei stopped with services. What can I do?
[Huawei Watch] candas68:
Even tried to reach out to the dutch community

Happy to see your comment.

I actually reached out to the Huawei Dutch community a few days ago but no answer yet.

So you mean Huawei is not supporting this product in Netherlands anymore ?
[Huawei Watch] michielheikens:
I think all service centers are gone. Only by mail.
[Huawei Watch] candas68:
Omg, that can explain why I am not getting the update neither.

Do you know when this happened ?

I believe Huawei support could tell me the country of origin of my watch based on its Serial Number.

So I see only the following options:

- a motherboard change

- I think you can change the sn number on android if you can root the device, but you probably would need to open the watch to have access to usb and potentially break the watch

- Cannot Huawei just move us to another country in their systems ?

I imagine Netherlands were not the only ones stopping Huawei services, so that might be the same reason why other users are not getting updates
[Huawei Watch] Impure Spectrum:
Not necessarily. In my watch service won't change the motherboard, just upgrade the FW. Service guys probably have some way to perform force update. If your watch otherwise working properly, it's pretty sure it has nothing wrong.
[Huawei Watch] candas68:
But you had to complain about the GPS for that.

They won't do it if you only complain about the version of the firmware.
[Huawei Watch] Impure Spectrum:
True. And still GPS works poorly. Interestingly they perform the FW update for warranty. One thing is sure. Huawei has some serious flaws it's update mechanism. 18 months without updates is not normal. For me, Watch 3 Pro is last Huawei product ever.
[Huawei Watch] candas68:
And we know that even if we could update we would have poor functionalities, useless esim, .... :ROFLMAO:

Yeah that's the last huawei product for me as well
[Huawei Watch] michielheikens:
I know the feeling of being disappointed. I was truly believing in Huawei but now it seems to be not an option anymore here in the Netherlands. I'm afraid that my whole Huawei ecosystem need to be changed to a other brand. It's not difficult to give everyone the same updates around the world. This is a choice. And unfortunately not a option for me without proper updates.
[Huawei Watch] candas68:
I spend hours again trying to use a proxy server to see the huawei update query and possibility intercept the response as they were doing here with a honor watch.

But it's not working because of SSL pinning, and I wasn't able to bypass it.

Thanks Huawei, I will become a security expert to be able to use your watch.
[Huawei Watch] candas68:
Amazon accepted to refund me although I bought it in December 2021 so I will return the watch, I don't see a better option.

Bye guys
[Huawei Watch] snipeerz:
hello i have Huawei watch 3 pro . I can't update my firmware. When I'm trying to update, it says "You have the latest version" even though my current version seems to be 2.1.0.237 (c432e237r1p237) . Why can't I update my watch?

Device: Watch 3 pro-bd2 GLL-AL01

Location: france
[Huawei Watch] lince69:
I live in Spain. My Huawei Watch 3 pro has not received the update to HOS 3 either and I am not the only one, there are many people in the same situation in my country. Current version: 2.1.0.237(C432E237R1P237). Watch version B83 GLL-AL01 Last week I talked to support and they tell me that it is the correct version and I have to wait, that Huawei is releasing the update in batches. The guarantee ends on July 1. If after that date it is not updated, I will not be able to have free assistance. Good for Huawei!!!
[Huawei Watch] Impure Spectrum:
Huawei's update system is broken, or otherwise completely whacked. My watch get last week new update 3.0.0.1.5.9, and that's third update after Harmony OS 3. It was not easy to get HOS3 update here in Finland either, but i finally able to get it in February.

Huawei really wants money for helping it's customers? Well that's like showing middle finger. Next time, when I'm about to buy new smartwatch, it's NOT Huawei.
[Huawei Watch] lince69:
After seeing my Watch 3 pro not updating to Harmony 3.0 I spoke to tech support and they said the version I had was correct. After reading the comment of a fellow XDA, who managed to get it updated after they changed the motherboard of his watch, I talked to technical support and told them that my watch had overheating problems and also took a long time to catch satellites; They told me to send the watch and I did so. After a week the watch came back to my house, had its motherboard replaced, and immediately started updating to Harmony 3.0; Now I'm at 159. I fully agree with the fellow who said that it was a problem with the motherboard model of some Watch 3 pro. Other colleagues from other forums with this problem have done the same thing and when they have changed the motherboard the clock has been updated quickly. It's a shame that Huawei doesn't recognize this issue and inform customers of it.