yashsingh1/xdaforums huggingface dataset:
[Touch Pro, Fuze General] DSF:
Aicks!.. duke_stix now I truely understand what you're talkin about. Today, I was listeing to radio. After a couple of hours I changed the volume and surprise, i've seen a gray band in the bottom area, near the black burned dots from the display edge (I've got 4 dots. 2 in the left , two on the right, both are parallel.. and they are visible on light/white images when looking at a different angle). Damn, it was so visible!.. I've restarted it and the band was still visible on the splashsreen.. I've pulled of the battery, restarted again.. still visible.. After a while it started to fade slowly.. right now I really can't notice the band..

duke_stix any updates on yours?

Here's how my "burned" dots are looking.. i hate 'em!
[Touch Pro, Fuze General] DSF:
This time, badly. The margins had the previous image. The issue fixed by itself in about 1 hour.

It was looking something like this:

(image posted by pierreye in this topic)
[Touch Pro, Fuze General] fahadriaz49:
has anyone ascertained the cause and found some solution.

I just noticed the exact same thing today ..

i dont know if it is a previous problem i noticed today or it has been forever ..

the only thing that happened today b4 i noticed the issue was that the phone got hung on today screen .. completely unresponsive ... for about 1 hour .. i then removed battery to reset .. later i found this screen issue ...
[Touch Pro, Fuze General] fahadriaz49:
Hi there,

Well guyz, since last night, I ve been analyzing the problem. I seem to have found a temporary solution, not something professional though.

Its not a permamnent damage (thats for sure).

I was seeing the shadow of the bottom bar of TF3D showing "Programs" and "Phone" ... however, i went to the weather menu and put my phone standby from there. After 5 min when i switched it on and went to volume screen I saw the shadow of bottom bar saying "5 Day" and "Menu".... Thats means that wherever you are at the point of standby, somehow, the bottom part of that screen is shadowed after power on ..

SO last night while going to sleep, I took a total black picture and went to alum and opened the picture in full screen mode. at that point i put the phone to standby . when i power it on in the morning no shadows are there, the screen is crystal clear.... and now i ve been using the phone for half a day and it has not emerged .. maybe if this procedure is followed every night, the screen will kinda reset all pixel memory. its too early to conclude, but a positive start though ... maybe u guyz can try it too and let me know the results ..
[Touch Pro, Fuze General] :
I have the same problem on my screen bottom 2x high area then the softbar .... annoying i thought RMA is the only solution.... but is not always visible.
[Touch Pro, Fuze General] duke_stix:
ignore please
[Touch Pro, Fuze General] player911:
I had this problem on my first Fuze except it was happening at the bottom taskbar. I noticed it when I would go into apps like the camera... which you could still clearly read the softkey buttons WHICH WEREN'T there at all. lol

I ended up returning the Fuze for another and haven't had a problem since. I'm glad I caught it when I did or else I would be stuck with it.
[Touch Pro, Fuze General] godknight83:
I got the same problem

Hi all

I got HTC Pro for several days, when i played game in grey backgroud, and use screen test software, i found the same problem.

I will show pics as follow

Sorry for my poor english!
[Touch Pro, Fuze General] eveofrevolution:
I have the same issue

My fuze does this as well, and a nothing i have tried cures it. Also, my home screen has an overlay of a person's silouette (presubably from contacts) that I cannot get rid of. Around the time that this showed up, my fuze stopped syncing too. I'll try to post a screenshot later to show this.
[Touch Pro, Fuze General] :
Hey guys there is nothing to do with the screen itself... is something related by grafics controller i gess reason why?

I got my screen broken a few days ago because i droped my tp and is landed on its face :( but i got the same screen problem before...

i bought a creen replacement online is just arrived yesterday 1.5 hous serious play with the new screen because the factory fitted screen glued together with the touchpanel. This came apart LCD+Digitalizer board :(

Now i still got the same problem i really hate that phone now i sent almost £500 on it top of that i got no warranty now and still got problem with my screen THX next time i buy cheap phone NK3300 maybe... i hope there just something to do with SPL so i just hope soon we see 5.05 or 5.08 SPL from olipro and cmonex
[Touch Pro, Fuze General] zizoodiesel:
hi guys!

the screen flickers started to bother me

i see phone an program tabs on all the programs of the phone

is there anyone who found a solution?

thanx guys for cooperation ;)
[Touch Pro, Fuze General] rosal-latham:
Hi all!

Have a same problem(((

Tryed to change ROM from 1.90.411.3 to 5.05.411.3 - it doesn't work.

Tryed to turn off TF3D as well - same result... :confused:

Does anyone know - is that an hardware problem or OS bug?

How it looks on my device:
[Touch Pro, Fuze General] amnya:
Same problem as above EXACTLY, my Touch Pro's serial # is: HT835K....
[Touch Pro, Fuze General] Smoothound:
My phone is a stock, unmodified Vodafone UK model. ROM 1.90.161.5

I have the same problem exactly, just like in the screen shots :(

It only started a week ago and I've not added any software. Making me suspect it could be a deteriorating GFX chip/RAMDAC. :mad:

My serial is H837K00....

EDIT : Email sent to HTC, I'm not impressed with this, especially as they've fixed the same issue on the Touch HD.
[Touch Pro, Fuze General] Smoothound:
Response from HTC :mad:

My response
[Touch Pro, Fuze General] duke_stix:
HI there

What you need to do is the following:

Take photographs of your device indicating the issue

forward these photos along with a complete explanation that it has happened, it is an issue with the HARDWARE of the handset, not softwware, so the only thing that will fix it is a hardware repair.

explain to them your a long time user of the handset, be polite and NOT rude!

if your in the UK, search for HTC on www.saynoto0870.com and ring that landline number

request to speak to a chap called 'Perry' he's the one that handled my case, so he's familiar with the issue, the rest of them seem to be a load of complete twats

good luck
[Touch Pro, Fuze General] amnya:
Well guys, i think we have to do the following, everyone here, post the same problem to HTC, so they DO SEE that this IS a common problem and hopefully release a fix for it, if any. But since the post above says that its a hardware problem, then i think we should all send our devices for warranty, and get new ones. ;) Ofcourse after HardSPLing back to stock ;)

Cheers all :)
[Touch Pro, Fuze General] Netz15:
I have the same problem as mentioned by others in this thread.

It started with flashing an custom rom on my device and i can't get rid of it. sometimes it seem to not be there but most times it is always present.

I hate this problem, hopefully there will be a fix sometimes.
[Touch Pro, Fuze General] Netz15:
I send my device for repair about 2 weeks ago. Today I got it back. They said, they found the failure and fixed the device.

So after I got home a few minutes ago I put the battery back in and checked if everything works fine. And guess what: the failure came back after using it a few minutes. It seems that they didn't repair anything.

I think I have to deal with this. Not cool on a phone that is so expensive :(
[Touch Pro, Fuze General] jonathan.handoyo:
i am having the same problem too...

although it's not that disturbing, because it's not too visible on my phone...

what i do notice is that (it might have been noticed by somebody here already)

1. it is only having problem while trying to render a grey colour.

2. it is an intermittent issue, because sometimes it can draw grey perfectly.

3. it's a software issue, since if i'm having the problem, if i then go to messaging screen (where most of the screen colour is white) the problem fixes itself.

it really doesn't bug me much nowadays, but it really bothered me when i first got the phone having spent that much money on it.
[Touch Pro, Fuze General] RAZOR1985:
I have this problem too. This is a hardware issue for sure: When soft reset my phone I can sometimes still see the text of my softkeys on the bootloader screen (you know, the screen with the version of the rom and radio in red it shows while booting). The reason the text message screen is helping is because the white background seems to reset the lines on the screen. I also noticed this problem occuring especially when the phone is hot (the weather has been very nice here lately, which made the problem occur more often).

To rule out any doubters, I would suggest that all of us post the rom they are running. Since it should be on any rom if it is hardware failure, the list should not be limited to one or two roms...

Edit: And I'm an idiot for not posting my Rom first: Energy Rom 3.0, Build 26/06
[Touch Pro, Fuze General] bertrandno7:
any cure for this?

any cure for this now?? really sick of having ghost buttons on my phone.

here are some methods which help to prevent the appearance of the ghost buttons to some extent... hmm i would lock the phone and allow the display to turn off itself without using the button on the top of the phone. i would also prevent the use of the button on top of the phone as far as possible.
[Touch Pro, Fuze General] amnya:
Nope no solution whatsoever so far :(

I read somewhere that if you go to a screen that is all white, like the SMS it disappears, for me that did not work.

But if it does work with somebody, we can create a small program that starts with a whole black screen, and then you close it when you want, hehe, problem solved (but that's IFF it works)

Cheers :)
[Touch Pro, Fuze General] bertrandno7:
oh i just took my phone to the service center since its still under warranty but it really sucks to not have my htc touch pro with me for at least a week. oh i realise one can minimise the problem by preventing the use of the button at the top of the phone which temporary switches off the screen display. instead you can hold the end call button till your phone is locked and allow your phone display to switch off itself. it worked for me.
[Touch Pro, Fuze General] amnya:
This could actually solve it. Since i have this doubt that the problem comes from the fact that when we use the power button on top, it does not actually turn off the lcd, but makes it black or dark, but somehow give the lcd an electrical charge, and those places with white stay shadowed because of that.

All is strange for me, please tell me how things go with your repair, since many people have already tried that earlier but nothing worked. No phone for 1 month and then it comes back with the same damn problem, if not worse.

Cheers mate :)
[Touch Pro, Fuze General] tvaril:
I can report the same issue on my T-Mobile MDA Vario IV. Sometimes when i am browsing the internet with opera mini and close it i can see shadow text from opera at the bottom of ToucFlo 3D 2.1. But i first realised it with new Energy Rom in my signature. Sometimes when the backlight is on a highest level i saw bottom screen flickering, it is often when the phone is hot or on a charger. Lower backlight solved flickering but not shadow text. Has anyone tried HTC Touch HD official screen flickering hotfix from HTC?
[Touch Pro, Fuze General] fusi:
just thought id say ive never had this problem with my raph - i only ever see a small ghosted image in a bar at the bottom of the screen when i press the lil reset switch - but its only there for an instant while im pushing the button - never seen it anywhere else o_O

makes me think it might not be a software/driver issue - thats not to say a driver might not fix it - sometimes it depends on how the driver 'drives' the display - a different driver might make this problem go away for you

i am currently using NRG ROM 23016 [2k9.08.11] but previously used stock roms.

good luck!
[Touch Pro, Fuze General] duke_stix:
Hi,

I actually managed to speak to the head repair tech guy at HTC Care in Milton Keynes, and he basically confirmed that the ghosting is a confirmed issue with some of the displays used in the Raphael devices

changing drivers will do nothing im afraid if this is a hardware issue!
[Touch Pro, Fuze General] sheik124:
Ugh, you know what gets me? My Fuze as it was stock had NO ISSUES. After I sat on it and had to replace the LCD and digitizer, now I have a screen with the banding and flickering issues.
[Touch Pro, Fuze General] duke_stix:
i think you might have ended up with either a faulty LCD or damaged the LCD ribbon somehow
[Touch Pro, Fuze General] sheik124:
I used a new flex cable (LCD ribbon) seeing as how I tore the old one when I was trying to do the repair initially. I'm pretty sure it's the LCD, that would explain people's Touch Pros exhibiting the same phenomenon without them being broken or tampered with on the inside.
[Touch Pro, Fuze General] EclipseX:
I have the same probleme :(....I want sell my cheat touch pro loool
[Touch Pro, Fuze General] joeward89:
Hi guys, long time reader first time posting...

Is it just me or a lot of people with the flickering/ghosting issue all seem to be using the NRG rom... ? Don't get me wrong I love this ROM but I just had this flickering thing (on grey colors too) for about 5 min when it just stopped.

could this still be considered an hardware issue (not the ghosting but the flickering on grey colors) or this could be NRG rom related ?...

I've never had this problem on the Stock rom b4 (for 6 months)

Just my 2 cents

Joe
[Touch Pro, Fuze General] 10332007:
My stock phone has had this issue for quite some time. With the upgrade to the stock rom from HTC the issue is still there. Seems to be getting worse as time goes on.
[Touch Pro, Fuze General] D_Smitt:
I know a easy fix for this problem. I did it for my HTC Fuze and it works.

First, put the phone on the table and take a hammer...

The rest is up to you.

I'm kidding!

I still have my phone, and have the same problem as everyone else.

Hope it's not hardware related.
[Touch Pro, Fuze General] c0nn0rxx:
I got the same issue with my Fuze.

Class action lawsuit anyone? Haha just kidding.

Has anyone taken their Fuze in to AT&T for this issue? if it's covered by warranty, why not just take 'em in? I wouldn't mind a new unit.
[Touch Pro, Fuze General] khanfuze:
Fix Maybe..

Use the photo viewer to switch back and forth between these pics. It cleared it up for me.

I guess its sort of like the glitches in the old Nintendos' PPU, except you don't have to blow in the slots :rolleyes:
[Touch Pro, Fuze General] dinsey:
Feel need to let u know, i had same issues. ghosting and screen flicker 1cm from bottom of screen.

Sent back to HTC, who changed sub board, which did not fix problem.

Sent back again, replaced screen, problem solved.

So dont take any crap, get it fixed under warranty.
[Touch Pro, Fuze General] mnaeh:
Sadly, same problem here. I noticed this problem long ago just didn't have any idea how to formulate search. Finally I came up with this ingenious idea (duhhh!): search for any "screen problem" :)

I noticed when you see "ghost buttons" or flicker if you spend some more time playing with the phone it eventually disappears, but it still bothers me since it keeps appearing. It also disappears if I let it "cool off" in standby for a while.

I am planning to write them (HTC) an e-mail but just wanted to check is there any progress or maybe a solution? Is there any final verdict whether this is a hardware or a software issue?
[Touch Pro, Fuze General] norkoastal:
Same issue here.. Just got insurance replacement

This should be considered one of those more long term issues than one that is critical during the 1st year (warranty coverage) The screen at no particular moment turns into a wierd polarized box in the middle of the screen on top of the lcd, and then eventually transforms into screen flickering, etc. From there the screen eventually "fuzes lol" with the digitizer and no longer responds to input if not replaced.

The key thing to look for is the change in screen color. Look for the polarized rainbow look in the middle of the screen. It will pool around if you swipe the stylus around. This is your first sign that the screen will fail within the next year. Replace it asap.
[Touch Pro, Fuze General] Nikanor:
I just got a new HTC Touch Pro a few days ago and after flashing the new Energy Rom I realised the described flickering and ghost buttons. So I read this thread and decided to go back to StockRom (SwissCom Fr) and StockSPL to send it in but guess what, it's gone. I tried everything to get the effects back since a day but whitout any success. I even created an image which should bring back flickering (see attachment). I give it another 3 days of testing and then I flash back to CustomRom to see what happens.
[Touch Pro, Fuze General] sportster44:
Not having that problem as shown in the post above but my screen does flicker like it's having a problem mapping the graphics. Sometimes its fine. other times it's horrible. Also noticed that this flicker is now starting to carry over into programs from just the today screen. Thought it was WAD, but I've noticed in TF3D and on the classic today screen.

Hoping this isn't a hardware issue as Bell Mobility has no HTC products on the shelf and the only WM phone they carry is the Omnia II (WTF? NO keyboard?) Not liking my options. Any ideas?
[Touch Pro, Fuze General] Nikanor:
OK, I couldn't wait for the 3 days. After no flickering for the second day I just flashed HardSPL ... and the flickering&ghost buttons were back (still StockRom).

So, it must have something to do with HardSPL (at least in my case) and this is bad news because I don't want to use StockRom but I on the other hand the flickering gets quite annoying after a while. No idea what to do, someone experienced the same effects with the HTC Touch Pro?
[Touch Pro, Fuze General] mnaeh:
I never had HardSPL, always had stock ROM and still experience flickering. I recently solved a strange problem ( xdaforums.com/showthread.php?t=473671&highlight=hardware+keyboard&page=2 ) related to HTCVolumeControl.dll so I'm asking can this be something similar? Maybe some strange dll modified by us or some other application? I am planning a full reinstall and ROM upgrade (using official ROM update) so I will report after that. I still hope it's not a hardware issue. BTW I am using SPB mobile shell 3.5 but problem also was presnet with TouchFLO 3D.
[Touch Pro, Fuze General] TheBigB86:
At first I thought it might be the graphics buffer (either software or hardware), but reading dinsey's story I suspect the screen just gets lazy pipes (hardware).

So if you'd ask me I'd say hardware issue, but don't take my word on it.

As I still got a couple of months warranty (at least if I can get back to stock ROM), I think I'm sending it for repairs.

I'll update as soon as I know.
[Touch Pro, Fuze General] mnaeh:
I updated my ROM using HTC's official update and after that I installed all applications that proved to be safe and useful. I avoided those that proved to be troublesome and/or uninstallable.

I also restored SPB Mobile Shell. Since I'm using it I don't actually have need for any manilla customizations (maybe some of those things can cause the aforementioned problems??)

My report is – so far so good. No "ghosting" yet. But it's only third day of usage so I will wait and report later if anything changes… for worse.
[Touch Pro, Fuze General] slayer1991:
same issue here. about 1 cm from the bottom you can see the overlay of an older frame (e.g. start menu on home screen)..
[Touch Pro, Fuze General] mnaeh:
Bummer! Problem didn’t go away. And I still got no response from HTC – perhaps they think that ignoring the problem is the best solution?! I think that they should at least confirm that it is a hardware issue and we should replace our screens (or some other part).

But when I see hardware problems with the new HD2, or any other very expensive device for that mater, I can just sadly admit that the age of good quality products has ended a long, long time ago. I have a feeling that if I go out there and buy the most expensive Rolex it will inevitably have some glitch. Shame :(
[Touch Pro, Fuze General] stylez:
Also have ghosting but only after a leaving the phone on main screen for considerable amount of time on charge with screen or I'm flashing a considerable amount of time cooking.

Know not acceptable considering amount of users in same situation but not going to let it spoil my enjoyment of Touch Pro.
[Touch Pro, Fuze General] mnaeh:
Now it is good time to react!

I had an e-mail discussion with HTC tech support and I can say that this time they were very polite and responded quickly each time. My original mail to HTC was:

After few mails exchanged with them I wrote:

And their response:

So now we need all the people who have this issue to report it ASAP. I am currently writing a reply. Maybe we finally get a fix or at least a definite answer regarding this problem.

Are you with me? :)
[Touch Pro, Fuze General] tvaril:
I have sent similar email too. I have T-Mobile MDA Vario IV (RAPH300) with the same problem. My luck is that it is still in warranty :-)
[Touch Pro, Fuze General] mnaeh:
Today I received mail from HTC:

Looks like they might do something after all about this issue :)

Edit: I got another mail today:

So I want to encourage everyone who has this problem to send them an e-mail so they can see that more people have this issue.
[Touch Pro, Fuze General] tvaril:
I have sent my device to HTC service center and they have solved the issue by replacing the main board and LCD display in warranty, so anyone who still think it is software issue, it is not! I have tried many ROMs and nothing happen. So stop trying and sent it to service it is the only solution! :p I think this thread could be locked ;)

PS: funny thing is that first time I sent the device to service with this issue, the flickering and ghosting problem did not happen so they sent the device back with a result that the issue was not proved! I was really pissed of. So I sitted in front of the service center and start playing with the phone to prove my problem, but nothing happen. It took about one hour and flickering seemed to be gone, but when I came home one hour later it started again (so I was pissed off more and more). So I took a camera, shot the issue and copied the avi in the phone memory to have a proof of devices issues (also with supporting letter). After that they repaired it. But it took twice as long than it could :-(
[Touch Pro, Fuze General] mnaeh:
Hardware problem, definitely :(

Yes, it is definitely a hardware problem.

I had an amazing discovery some time ago while looking through my old papers – my warranty didn't expire (I thought at first it was 12 months but in fact it is 24) so I went straight to the service center.

Unfortunately they don't do repairs in my country (Serbia) but will send a phone to an official HTC service center in Italy. We took some pictures and provided good instructions to replicate the problem (it usually appears after a longer phone call and is best seen on dark background, such as HTC volume control).

If they return the phone without fixing it, that can be a big problem since one round trip to service center and back is expected to last around 20 days :(