[Touch HD General] blackb1ade:
I have to admit, I've not experienced as many issues as you seem to have with yours - yes I agree it's nowhere near perfect and the level of (software) finish is nowhere near good enough for the money [IMO] - but I still really like the phone (but then, I'm just a self-confessed gadget magpie and a sucker for cool tech devices!)

Anyway - just to compare - all simply my experiences to compare that's all [I also thingk you may have a 'bad' unit is why]

>>its buggy, hangs sometimes, I keep having to reset<< - I get the occasional 'freeze' for a couple of seconds - it's annoying I'll agree, but I've NEVER had to reset

>>keyboards sometimes dont popup<< - *Never* had that happen

>>wifi is very weak << - Mine's totally fine, never dropped and functions perfectly

>>ive owned the phone 6 days and already had to do 4 hard resets<< - THIS is the definitive point for my money - I've had it a week and I've only had ONE 'soft' reset (and that was an auto/non-induced one due to loading software) - and I'm using it a lot

>>cheap crappy speaker<< - Personally, I don't really care about this one - I use headphones for music

>>camera lag 3 seconds to take photo<< - yup, that's annoying [on most phones though]

>>have to use virtal button to take photo<< - I actually find that easier! :-)

>>gps lags<< - can't comment personally

>>cant assign / customise soft buttons (without installing third party cabs)<< - With you there, but very happy now I've installed AEBplus - a minor niggle though

>>to do any customization on the dam thing, you have to install 3rd party cabs, ends up with a phone cluttered with all sorts of stuff most of which was not originally written for the HD. Phone gets unstable and starts hanging even more than usual.<< - Yes, I'm not a big WM [UI] fan personally, I'm eagerly awaiting Android really, in the *hope* that it'll be faster, cleaner and more customisable (eventually) - but I very much agree (having also owned iphone/blackberry etc) that it's [WM] extremely 'un-polished' in terms of software in that regard

>>touch screen is often unresponsive, the majority of dialogs put the ok button in the top right hand corner where it is least responsive. I often have to tap the buton 5-6 times to get it to respond<< - My screen is pretty responsive (for a non-capacitive screen) - there is a simple trick when aligning the screen - to use the lightest possible pressure on the crosshairs - seems to work well (worth a go?)

>>have to install everything on storage card as there is very limited storage built in<< - Agree could do with more onboard storage, but honestly I [personally] don't find this an issue

>>TouchFlo 3d has lots of bugs (have a read of the forum)<< - honestly haven't noticed - it's no iphone though I'll admit

>>browser stops working at the drop of a hat. i.e. you manage to get a wifi connection, you use the web, leave phone for a minute, come back, hit power button, wifi wakes up, browser more often then not will no longer work (cannot find proxy server, no network, dns not available). I have to resolve with another soft reset<< - Never had this happen!

>>browser is a pain to use, it does not zoom intelligently, the amount of time I spend trying to line up after a zoom, then hitting links by mistake or trying to hit links and wondering wtf they do nothing.<< - Never had this either - mine DOES zoom and resize/fit to screen text columns very well (I only ever use opera though)

>>doesnt lock properly (when a call comes in)<< - not had any issue with this, but possible I'm not entirely sure what you mean, as in what the exact issue is

>>battery lasts a day at best with light use. if you use wifi and browse for an hour on the train you can reduce that to 3 or 4 hours. pretty lousy<< - Yup - 'they all do that sir...' I know, that is an ar5e, but then again, for me it's ok - I have mine bedside on charge overnight every day as it's also my alarm clock (which YES - annoyingly the alarm clock 'function' in WM is utter rubbish and I had to d/load SPB Time in order to have a useable one!)

>>lousy (and I mean LOUSY) video playback. You need a degree in computing to go and encode videos in specific ways to get them to play reasonably. Even the demo video that comes with the phone plays poorly.<< - that is annoying - mostly it's ok, but it's just not doing itself any justice when you look at even something like the blackberry storm, which plays stuff flawlessly right out of the box (admittedly I'm not 100% certain about apples for apples in terms of video format on that particular test)

>>hard to scroll through lists on screen without invoking the items on the list. i.e. scrolling the programs list I always end up running unwanted programs<< - now THAT really f..king annoys me as well!!

>>not possible to edit/customize TouchFlo 3D. << - annoying, yes!

>>screen protector is crap and difficult to install.<< - Hell yes. Although I confess, I've always bought a 3rd party one asap with all my PDA's anyway, that's how/why these company's make their money - because ALL the OE ones are cr4p.

Like I said, I only posted for a comparative experience - although sentimentally, I agree with the underlying 'why should I have to fk about with it so much to get it to do what I want [basics even] when, for €650 it should not only operate perfectly in every way straight from the box, but make tea as well!!'....which incidentally is also the main reason I ditched my iphone - lack of essential BASIC functionality (for me at any rate)

Personally though, I never expected it to be an iphone (which is even LESS flexible in terms of customisation, but a far more polished UI experience) but WM devices do seem to need some work to get them to a satisfactory level - however that level is often personal [we most likely have different demands on the device in many ways] and therefore will generally always involve some dicking around with it - so I did buy it 'eyes open' in that regard (ultimately it is a niggle, especially if you're such a tech retard like me when it comes to the detail...)

Anyway - hopefully expansys will replace yours (as Ireally think you have a duff one) and you have a far better/more acceptable experience going forward.