yashsingh1/xdaforums huggingface dataset:
[XPERIA X1 General] bassam:
heat sink

and i put this thread coz i know the phone overheat crack the casing and will at any place or corner although SE put the metal battary cover as a heat sink for the hight temp

http://xdaforums.com/showthread.php?t=518751
[XPERIA X1 General] comeradealexi:
Got the crack too - its not as bad as some as yours but it is half way there look:

it has started to form in the exact same place where some of yours have gotten huge - but i dunno what to do - if u have read my "mein Kampf" thread you'll know how much i've gone though to get this x1 and since vodafone done sell the x1 anymore there doesnt look like much i can do - shocking to see even 09 versions are still being made faulty - bloody bad
[XPERIA X1 General] Bhaban:
X1 Crackd!

HI Guys,

Bought a silver X1 when i was in london, had to move back to my motherland(India) in the middle of the mobile contract. I have shelled out ~900£ :eek: on this set in total (loved this phone and did not want to let go of it). Now after 8 months of using the phone i found that my set has developed a severe crack at the stylus, exactly as in the first image posted.

I called up the the Cust. care here and they told me that since my set did not have an international warranty they cannot be of any help and asked me to visit a SE service station to find if they can fix the problem!!! if not shell out extra money to get a New Handset :mad:

I am really in love :p with my phone but i go :mad: everytime i look at the scars on my otherwise beautiful phone.

Kindly suggest, what i should do.
[XPERIA X1 General] bassam:
Sony Ericsson has a complain centre I believe at almost at each country or try their internet complain center

Try to reach them they are GOOD and the do change the case free, try your end
[XPERIA X1 General] groovemixer:
shipped mine for repair, think im gonna sell it and pick up a nokia n97. i dont want to end up with a $700 cracked phone once the warrenty runs out!!
[XPERIA X1 General] SkyW4lk3r:
Another X1 cracked! Hairline crack just above the camera

Phone is barely 2 months old...
[XPERIA X1 General] h0rd4k:
also hairline crack just above camera, 1 month old :rolleyes:
[XPERIA X1 General] frankencowx:
ive also a hairline crack that appeared to the left of the speaker hole in the bottom rear housing a month ago. Sent the phone in twice to have it fixed and they failed both times. One of those times the phone came back to me in worse condition than i sent it. After that I sent it in for a swap and they failed to swap it, I recieved the same phone with the same crack in it. Its currently in route for a final repair, after which I get to take it up with Corporate if they fail....bad business.
[XPERIA X1 General] michaelthemage:
What does that mean...'1 month old'????? You have it since 1 month or it was made 1 month ago??????

SE changed the inside frame about 1 month ago so you would be the first with this new frame that got a crack!!!!

Perhaps you mind to post the correct meaning... like "WHAT IS YOUR MANUFACTURE DATE" ?

Some people buy a phone tomorrow and think it is "NEW" but it was made last year...which is half a year old or even older.... got my drift?

;)
[XPERIA X1 General] nikolasr200:
hi, how can i find out when it was manifactured?

also, mine has a crack-bent on the silver part beside the rising volume button..that was done due to a hit but not such severe that could justify the amount of damage..are there any warranty issues in my case? ir would have to live with that? or change the case on my own expenses?

thanks in advance!!
[XPERIA X1 General] michaelthemage:
Inside your phones battery compartment there is the white sticker and has a number like - 08Wxx or 09Wxx - this is the manufacture date, where xx is the week of that year, 2008 or 2009.

As to the crack, if you drop it... too bad ;)

But it won't hurt to try SonyEricsson or your Provider if you got your phone there... ;)

Good luck in any case!
[XPERIA X1 General] nikolasr200:
thanks, it's 09w03..i ll try and post picks of my case..i know it's my fault, however, the way that has been damaged is something that i ve never seen before with several phones, i ll try and upload some pictures..

i have searched ebayl for replacement fascias, but most of them are oem..and haven't found anywhere that i could order original at a decent price..!
[XPERIA X1 General] rambalu80:
I have an 08W52 build X1a and noticed a crack on the thinner sidewall of the battery compartment. The crack is on the little plastic mold that holds the battery cover in place and that area of the battery compartment sidewall is bent. Contacted SE and they asked me to send the phone in for repair. They might just replace the casing and return the phone.
[XPERIA X1 General] corleno:
any1 from India have such problems ?

Hi,

I have an xperia and I find there are cracks near the battery and stylus

I took it to Accel(sony ericsson service centre,Chennai)

after 2 hrs of waiting those assho*es tell me I dropped it hence the crack.

Any one from India here who got a replacement from SE ?

If so how did u get about doing that ?

Is there a unified help line across India,so I could state my problem.

Any info will be great....thanks.
[XPERIA X1 General] h0rd4k:
mine says 09W04
[XPERIA X1 General] michaelthemage:
Well, like I posted serveral posts before... I had a 09W03 and got the crack within 1 week!!!

My current one is 09W23 and SE changed the frame in the side the crack (volume button) appears most!!! Also, inside where you put the SIM, it was always black plastic, now its metal/silver!!!

As far as I know, SE changed all this at least 09W13 or W18. Another poster put up pics of his several post prior too.

So we have to wait if someone with a 09W18 or newer get a crack.... that is why I always say: KINDLY STATE YOUR MANUFACTURE DATE...because just saying its new doesn't cut it here. We have to be precise so we know if SE's change of frame really stopped this cracking ... at least on the volume button side.

As for the rest (some get cracks at stylus and metal-looking frame) we have to see too. ;)
[XPERIA X1 General] nikolasr200:
hi, have you uploaded pictures of your crack?? i tried to shoot some pictures with my camera of my case but they were not clear..perhaps due to the focus? i don't know..
[XPERIA X1 General] Ziamond:
... cant belive this thread is still "sticky".

I was waiting for this issue with cracks to be fixed and after 6 months i couldn't wait anymore and bought iPhone :-)
[XPERIA X1 General] Elijus:
Found Crack near battery like everyone!its few days old...the phone is 08W45 T-Mobile Germany >.< tomorow ill bring it to the shop where i got it and flame em!
[XPERIA X1 General] msolcia:
Crack near the volume control for me. Today I've sent to the SE assistance and now I'm waiting for it and for the next crack. I'm very sad :mad:
[XPERIA X1 General] alex_mib:
I have the phone for 4 months now, it's black 08w49, no cracks, but i just noticed a chip on the silver frame, see pics attached. The phone never been dropped.
[XPERIA X1 General] alex_mib:
I havent read all 100+ pages of this thread, so did anyone from US sent his/her X1 for repair? Did they charge anything?

Also, if you sent your phone is it fine if you have there custom ROM installed, or I have to change to original one?

Thanks in advance.
[XPERIA X1 General] rookie333:
RE

After 3 cracks in a half year i send my devices back to o2, they will change it against the new nokia n97 which will comes immediately on ebay,

Now i'm happy with my new HTC Touch Pro I.

Whith the energy Rom from here it runs like a Ferrari, i think in will love it!!!!!
[XPERIA X1 General] ZenithUK:
My third phone has cracked and chipped in exactly the same place!!!

The silver "chrome" effect has 2 cosmetic cracks (I wasn't going to bother with them), but I now have a crack under the battery cover near the camera button. It's causing the frame to come away from the body of the phone.

I put in an insurance claim with O2 today and I'll be receiving my BRAND NEW (as in not a refurb model) X1 tomorrow. Like rookie333, I'll be opening the box just to test it works then flinging it on eBay. The proceeds of the sale will go towards buying my wife the phone she wants... a HTC Magic. When her contract comes up for upgrade in August, I'll use it to get the TP2.

Everyone gets what they want... eventually. :)
[XPERIA X1 General] hatlo0or:
I live in UAE ( Dubai ) & i have a chip just like the one in alex_mib post on boths the black & silver.

i went to the stores & noticed that when u buy it its hardly shown but after a week or two it breaks .

the funny thing i went to SE to change the chrome cover & im paying for it but they simply said it cant be changed-.-
​
[XPERIA X1 General] swazpurohit:
XPERIA crack

mine cracked after 4 months of use. Never been dropped. was bought in january of this year. there was a crack almost everywhere - basically all the cracks that are possible were on my experia! anyways sent them the phone the other week. just finished the repair today! yay! anywyas will update when i get it. first thing is gonna check it and then off to the bay it goes - not worth the price if the quality control is so rubbish!
[XPERIA X1 General] djparadox:
Hello I come from Austria I am sorry if I write bad English, it might be better read than to write - I have an X1 Black and I have a Model 09W06 and have a battery - 1typ/min 1500/1450mAh 5.4 mh 08W51

Normally this is the accurate thought it is a 1500mAh battery in the X1 as my brother has it also?

Thank you for your reply
[XPERIA X1 General] £thereal:
yep my phone have droped several times and its just same as your pic i am trying to find new cover for it its a shame a cool phone like this has a crack on it!!!
[XPERIA X1 General] Bikram:
Xperia in Canada

Hi I am in Canada, Montreal. I purchased my xperia 4months ago, for 2.5months it was ok suddenly its started to crack around the edges just like other peoples. So I called sony ericsson, they gave me a RMA number and asked me to send by mail. So I did, I called them a week later they said they dont have the necesary parts to fix it and I should call them back after a week. When I called again next week they said the same story. So on the third week when I called them they started saying that they never got my phone and I should give them my tracking number. By that time I lost the tracking number. So now they are saying they have no phone and I have no proof that they got my phone. SO I AM BASICALLY SCREWED. I WILL NEVER EVER BUY A SONY ERICSSON PHONE AGAIN................THIEVES.

Anyone out there if you have a sony ericsson phone in Canada and thinking of sending it to repair be careful, the guys on the other side are thieves.
[XPERIA X1 General] holdout:
LOL! That's EXACTLY the same place where I have a crack now like everyone else!!!! Right before the volume buttons! Mine is a silver X1a with 08W48 so does that mean it was manufactured in week 48 of year 2008?
[XPERIA X1 General] comeradealexi:
Dont leave it at that man! DO everything you can to get your phone back - they must have records of it if they said they had it before
[XPERIA X1 General] MidnightMadness:
Hi there.. Yes, you're right, I read on the internet about it.. 08W48 actually stands for 2008 week 48..

And I specifically heard about X1's made in W46-48 are showing case cracking.. I have Black X1 for a bit more than 10 days.. so far so good xd

c ya
[XPERIA X1 General] Paitor:
http://xdaforums.com/showthread.php?t=536186
[XPERIA X1 General] Nyokki:
i just found out i got the same cracks on my phone.

cracked near stylus at two places and its cracked at the back.

i am having the eXPERT version (R3.61 - WM6.5 Build 21815) running on my phone right now. is that bad for my warranty ? or can i still get a new one fron SE?
[XPERIA X1 General] Intratech:
I just called Sony Ericsson UK about the crack issue and they said it wasn't one they've heard of before. WoW! It must not be a very common issue then. </sarcasm>. Anyway, I'm going to call O2 to try and arrange a doorstep exchange.
[XPERIA X1 General] Intratech:
Flash back to stock rom and then stock SPL.
[XPERIA X1 General] Nyokki:
ok thanks, do you know where i can find the stock rom for my x1? its dutch version no branding things.

sorry for being such a noob
[XPERIA X1 General] Intratech:
Have a look in this thread: http://xdaforums.com/showthread.php?t=475482
[XPERIA X1 General] superweijie:
Hey, sorry for the late reply. Wonder if you guys wanna head down to service centre again. SINGAPOREANS only... Lucky Europeans with your kinder consumer protection laws need not sign on.

I mostly been leaving my Xperia lying around and sticking to my trusty Samsung i780, so I did not bother checking anything other than itje's ROM development.

If you guys wanna go down to service centre, contact me via my email superweijie at hotmail dot com.

P.S.: Funny how some people who scorned us in the past are having the same problems now. (Seriously wondering if I am being evil by putting a smiley.) :D
[XPERIA X1 General] MrLeche:
It's been almost a year now for my x1 and my crack haven't been replaced. I'm also getting a new crack in the middle of the phone. The N97 is out and it's about 200$ cheaper. Damn! it's all that I can say.
[XPERIA X1 General] dadeadman:
I managed to get mine changed, took about 4 days. But you'll prob have to wait for parts now
[XPERIA X1 General] ukon:
I havent had such problems as you tho.

however I do just have two cracks ın total.

Never really care about them.

One on the back where the battery is.

and one in the gray thing around the phone
[XPERIA X1 General] slavyan5:
Only problem I have is that the back of my black model is getting more and more silver... Is it common?
[XPERIA X1 General] Bikram:
They finally called me and said that they have the phone and it will take 3 more weeks to get the parts and repair it. Phew!!

I asked the guy to send me an email explaining that, and he did so I guess it should be alright.
[XPERIA X1 General] Aleemz:
I'd be interested to hear how you get on. I have a UK O2 supplied X1 with the battery compartment crack.

Thanks.
[XPERIA X1 General] tricky42:
For those asking about warranty service in the US, I sent mine in last week along with the attached diagram. Just got a return UPS tracking number today, so we'll see soon whether they fixed it. They didn't call about any problems, so I hope it's all good.

The phone is a 09W07 X1a, never dropped or mishandled. I flashed back to stock firmware and SPL, just in case.
[XPERIA X1 General] human75:
My phone was in service almost 3 months.because of cracks.After i sworn and shouted them on their face they changed my phoned.i was waiting almost 3 monts.and I was a quite man! i had enough.i lost my mind in shop and i started sworn a lot.SHAME ON MTN SOUTH AFRICA AND SHAME ON SONY ERICSON.i ll never buy anything from them and i ll never recommend them to anyone.both are messed up.anyway after i sworn they have changed my phone with new unit.oh my god new unit also has got cracks.cracks are on top corners.it is barely crack like hidden cracks.so what must i do now?i really dont believe how they cant fix that problem?i dont think so sony ericson want to fix.nevermind.i wont buy MTN becuse very bad service i wont buy SE because bad product quality.
[XPERIA X1 General] rambalu80:
I have an 08W52 X1a, similarly never dropped or mishandled. Crack similar to yours on the little mold that holds battery cover. Sent mine in for repair to the SE authorized repair center in the US and they have been working on my phone since July 06 2009 or at least that is what customer service tells me.

How many days did it take them to give you a return tracking number?
[XPERIA X1 General] Nyokki:
went to the store today here and first they said to me that they didnt going to fix it becouse its not under warranty, so i was really pissed at them and told them to call SE there. so after they spoke with them they send it to Se for repair. hope its repaired soon, becouse now i got a old phone: sony ericsson J230i! ahhhh !
[XPERIA X1 General] dangerousfob:
I am thinking of buying an x1 here in Canada. I am wondering if the new redesign case of 09w18 or newer still suffers from the same cracking problem.

If anyone with the redesigned case has an x1 with cracks please don't hesitate to post :)
[XPERIA X1 General] ruk_design:
this same crack happened to me too. :( i never drop it . i was always using it with too much care but really its very bad that SE is using such low quality plastic which has no strength.
[XPERIA X1 General] junkai21:
dear all x1 users,

my experience , im a singapore user. I went down with DeadMan (A forum user here too) and serviced together. He got his phone about 1-2 weeks later with his faults fixed (Not case related, but it's screen flickering), my set has cracks all around. I waited for about 1 month as they told me that there were no stock for the components. Today, i received an sms to collect my phone.

When i saw my X1, it was real good job done! They changed the entire silver frame and changed a battery cover for me as well. (Not the rubber area)

Well, it's worth the trip down to svc center! *( My set was still in warranty)
[XPERIA X1 General] paggps:
How to read the manufacturing week?

Hello, I have just bought a my Xperia X1i (a new, unlocked device) in New York. I'm worried about all this comments regarding the cracks in the plastics.

Where should I read the manufacturing date (like "09w18"). I would like to know if the product I've just bought is a recently produced or not. Perhaps it is including a redesigned case ... or not...

I have tryed on all the "abouts" screens, and didn't find the production week...

thank you very much.
[XPERIA X1 General] michaelthemage:
Are you kidding me??????????????//

LOOK AT THE PICTURE ABOVE AND SEE this date you are searching for so desperate!!!!!!!!!!!!!!!!!!!!!!!!!!

Open eyes pay!;)
[XPERIA X1 General] bronx:
hi.

my device is week 50, 2008. Yesterday I've noticed huge ass cracks on both sides under the battery cover. I gave a call to SE UK and sending my unit tomorrow morning, as I need to prepare it first. I was informed, that complete operation should take 3 to 5 working days. fingers crossed. :)
[XPERIA X1 General] xxnoelziexx:
mine too

Phone is 3 weeks old. I have a chip in on silver frame. Phone has never been dropped no scraches or marks on the phone. Been in the case at all times when I am not using it. Identical to pics

page 107 #1063

People in the UK what telephone number are you using to contact sony mine needs to go in for repair asap. By the way mine is silver 08w50.
[XPERIA X1 General] bronx:
hi.

surprisingly (not) I have the chip on the frame as well, same batch as I can see. the number is 08705237237. good luck.
[XPERIA X1 General] Ganondolf:
SE pissing me off again.

phone them up last monday and they said a it was a replacement i did not have to send it back and they would let me know what they are doing to replace the phone over the next 3 days (give me a call).

1 week has past so i phoned them again and told the guy that i have not received a call, he then check and (as always) did not know why.

he made a new case and has now asked me to send it back so they can check the handset to see if its under the warranty.

WHAT A BUNCH OF USELESS F*#KING NOOBS:mad:
[XPERIA X1 General] h0rd4k:
just took another look at mine (09W04), now i've also got the crack near to the volume button :rolleyes:

Just called SE, got the email through with postage instructions already..
[XPERIA X1 General] xxnoelziexx:
Just got my returns mail with instructions also.

step 6 At your convenience, take the bag to your nearest Post Office, they will provide you with a Proof of Postage. Please do not post the package in a Post Box.

Could I just ask how everyone is sending theres back I was going to put it into a small box till I read this.
[XPERIA X1 General] Ganondolf:
go to your local post office and tell the man/lady that u want proof of postage for this item.

u have to tell them as it is a freepost. if u just hand it in they will put it in the bag and not give u a receipt(pop), then if it gets lost sony wont believe u if u dont have pop
[XPERIA X1 General] xxnoelziexx:
Thanks Ganondolf. Will get this sorted out his week. So the post office provide the bag then. I just didn't want the phone to be damaged in anyway. Should i wrap the phone in bubblewrap before putting it into the bag or woll it be okay with just what the post office provide?
[XPERIA X1 General] Ganondolf:
u will need to buy the bag yourself (jiffy bag) and i advise u wrap it in bubble paper just in case. the post office will only give u a receipt(pop). also take some pictures of the cracks etc and keep them on your pc, just in case sony or there repair centre give u ****
[XPERIA X1 General] xxnoelziexx:
Nice one, will get everything sent of tomorrow at the post office. Will also update the thread on how well the repair goes.
[XPERIA X1 General] tricky42:
They had mine for 5 business days. There's a repair status webpage (for US service) at http://dealers.sonyericsson.rmatrans.com/. It shows no details beyond "work in progress" or "closed", but at least it'll give a UPS tracking number at the bottom once it's shipped.
[XPERIA X1 General] xxnoelziexx:
Bronx have you sent yours in?

Also Anyone with a chip in the Silver chrome trim have you managed to get it repaired by Sony?

I will be sending mine in on Thursday but don't want to be without a phone for too long. They said 3-5 days but I have seen some people without there phones for weeks here.

Any UK users here have experience with Sony repairs within the last 2 months?

This chip is identical to mine (Now developed a crack under the battery cover plastic and a faint one on the outer casing is just developing. Like i said before the phone has never been dropped the quality of materials used is very poor.

http://xdaforums.com/attachment.php?attachmentid=202455&d=1246923156
[XPERIA X1 General] bronx:
I am sending mine tomorrow. carrying my old trusty ****ty nokia 6310i now :D
[XPERIA X1 General] tricky42:
Well, got my phone back. They replaced the chrome trim, but they did not address the crack in the molding where the battery cover snaps on. In fact, whoever serviced the phone actually *created* a new crack -- the common one at the corner of the battery compartment near the volume button.

I called customer service, got a new RMA number, and sent it right back. Didn't even test the phone. Very disappointed (to say the least). This is starting to become a real problem, as I'm traveling out of the country in two weeks. I'm only somewhat hopeful that I'll get my phone back in time, and in working order.
[XPERIA X1 General] rambalu80:
That is ridiculous. They've had my phone for over two weeks now and the status has been "WORK IN PROGRESS" since day 1. When I call customer care, they tell me that they aren't waiting on any parts and the last check was "OKAY", which means they should ship out any time; except that it has been 5 days since they mentioned this and the status is still "WIP".
[XPERIA X1 General] bronx:
update

x1 sent to repair center today at around afternoon. fingers still crossed for a fast return in flawless brand new housing. :D

swapped 6310i for nokia 7650. I love that old piece of crap, but I cannot stand dumb phones anymore. :)
[XPERIA X1 General] xxnoelziexx:
Mine is going back tomorrow just flashing mine back to stock is this required for repair?
[XPERIA X1 General] shaankaleem:
Xperia X1 Black

I want to buy X1 in Black color.

Are the new X1 handset's still coming with the same problem of cracks.

Or has it been corrected with the new redesign case...:confused:

PLz do let me know if there are any specific points i need to be aware of , while buying the X1....:rolleyes:

Waiting for concerned replies.

Thanx