yashsingh1/xdaforums huggingface dataset:
[Touch HD General] ryaninuk:
His soounds about the same as mine. It isn't defective that's just how they are.
[Touch HD General] MAK11:
Looking at your post history I can only see *****ing and moaning during the past few days.

You are just trolling now.
[Touch HD General] sectorlord:
Is this your first WM device...

I've been using WM pda for 10 years now...the first 2-3 years..some devices are like you describe..but not nowadays..

It's either you have defective unit or you just dont know how to optimize it..

It is not like Iphone that works perfectly out of the box..
[Touch HD General] ryaninuk:
I will say no more. However the browsing and freeze ups and difficulties in using it are what I have experienced. So far my wifi works though. Most of the things I was *****ing about is what the OP is talking about so... go figure.
[Touch HD General] gt112:
MAK

I'm *****ing and moaning as you put it because I have spent a lot of money on a poor product. Thus this post.

I am sorry if you think it a troll. If people want this thread removed then please feel free.
[Touch HD General] ryaninuk:
I thought he was saying I am a troll LOL Gt mine has many of the same problems don't worry about it.
[Touch HD General] eaglesteve:
I think there is a bug somewhere which hangs the device frequently. It need to be solved. If you're patient and wait, I'm sure the XDA community, with all the talents around, will solve it one day. Of course, we should also report to HTC (which someone already has, and provided the links here to them) and get a firmware update from them.

Hopefully, you also look at all the good things: your wide choice of GPS software, the fantastic office applications, the wide choice of software keybaord, etc.

If you're new to the Winmo world, I understand it could be difficult in the begining.

In you want to get away from the winmo world, your choice is iPhone, Nokia, Blackberry and the like. You need to know what your requirements are. Do not jump from one imperfect solution to another imperfect solution. Sit back to define your requirement before making your next purchase. Otherwise you will have many many more €650 down the drain.
[Touch HD General] ryaninuk:
Do you have an Hd now Steve? Also in another thread I asked if Hd will improve the software, now that it is out only devs here will fix it? That's sort of sad. I don't mean anything against the devs here I am sure you guys do a great job.
[Touch HD General] gt112:
thanks to everyone who replied, god I really have started something here havn't I.

I know, be patient, its not all bad, etc etc.

But hey, look at the WiFi issue for example.

This doesn't mean I have a defective phone, It means I have a poor product.

Theres a cheap crappy chip built into the phone. That cannot be fixed with a hack or software update or a replacement
[Touch HD General] ryaninuk:
Some of your complaints such as freezing and lagginess I have also experienced. The zoom not centering and links not being clickable are certainly valid concerns. My HD behaves exactly the same. I can understand that maybe you have a bad chip as well. In another thread here some people couldn'y understand how frustrating that can be.
[Touch HD General] wfhowell:
Great Post Eagle

Ive had a lot of WM devices too...THis one beats them all. Daughter has iphone. CUte phone, good for talking to others and music. Win Mobile is far from perfect, but its like Eagle says, weigh what you like and dont like, dont shift to another pda without counting the cost and research. Go and research some of the other phones too. Visit the forums, they have their share of problems too. For me the HD doesnt do everything i would like, some i wish improves. But there is no phone that is the perfect phone anywhere. Hope you find what you like. Not easy in the PDA world. Good luck!!
[Touch HD General] eaglesteve:
My HD has not arrived yet, but I hope it's either today or tomorrow. The ebay seller which claims to be based in Melbourne, is apparently shipping out of Hong Kong.

There is a thread on the device hanging that I'm watching. Hopefullly someone nails the bug. I'm sure there is a bug somewhere.

When I started using my Athena, hanging was a common problem. Now it is gone. Sometimes it is due to defective storage card, sometimes it is wrong formatting parameters being used for the storage card, sometimes it is lack of optimization in the ROM... but eventually it got fixed.
[Touch HD General] eaglesteve:
Have you tried changing the setting to have best performance instead of battery life? It might just help to keep the WIFI signal a little more stable.
[Touch HD General] eltonsl:
grandma?

ops, sorry, you sound just like her...
[Touch HD General] eaglesteve:
I never had any illusion thinking that HD is a perfect device. I already made a lot of noise about the small screen size (I wanted a 4.5 inch), lack of D-pad etc. But hey, we do research first, and go in with our eye open and not have false expectation.l
[Touch HD General] ryaninuk:
The HD does hang a lot. I don't have anything installed on it but it does hang often.
[Touch HD General] eaglesteve:
I do believe that. I knew it from my own experience. It did get fixed though, eventually.
[Touch HD General] ryaninuk:
I would think that much of the hanging is due to jerryrigging an interface and laying it over the original OS. I could be wrong though.
[Touch HD General] gt112:
Guys

I did my research on this before I bought it. I read a lot of user reviews, spent time on here as a lurker, posted on my local forum etc so please stop on about the research please.

eaglesteve, of course I tried best performance. Right now I am sitting at my kitchen table, I am looking a the the router about 8-9 feet away. Here is what my HD registers on "Best Performance" setting
[Touch HD General] ryaninuk:
Maybe your wifi is defective?
[Touch HD General] gt112:
If I rotate the HD, it jumps up a bit, up to around 45-50%, Then jumps back down.

I have emailed HTC and expansys but no response from either of them in the past 24 hours. I just received a bounced back email (mail could not be delivered) from expansys. I tried phoning them today and gave up after being on hold for about half hour.

So, if I have a defective unit, I am unable to get hold of supplie ror manufacturer.

and people acuse me of *****ing !!!
[Touch HD General] ryaninuk:
I emailed HTC awhile ago about an issue I was having and am still waiting for a response. I am not holding my breath.
[Touch HD General] eaglesteve:
Sorry that you feel being accused of *****ing. I hope I did not make you feel that way. If I did, I apologise.

The advice that I've posted is the best I could give at the moment. I sincerly hope that I'm giving you constructive and helpful comments rather than upsetting you further.

Cheers.
[Touch HD General] gt112:
steve

my comments were not directed at you at all. you have been very helpful and I am most grateful
[Touch HD General] axlback:
it's a shame you're having all these problems, but I can honestly say what you describe isn't my experience of the device at all. I've had it 3 days, used it pretty much constantly, including BT/A2DP and WiFi, and have not had it hang yet. There is the occasional lag, but never more than 1-2 seconds, and no more than I've experienced on the iphone (I've not owned one but have played around a lot with a friends). The camera is poor, no question, but you won't find a pda (iphone included) with a good one (maybe the X1 is an exception.. I don't know). The touch screen is impressively responsive, noticeably improved over previous HTC devices and this has been noted by reviewers. Video playback is good (I have never used Windows Media Player - it's crap. I'm playing 170 MB episodes of Family Guy that haven't been re-encoded on Coreplayer without any problems). GPS has been fast and responsive for me, no noticeable lag and again an improvement on the diamond. Screen protector is crap - it's almost impossible to install without getting dust stuck under it.

I don't hate you for dissing the device, of course it's not perfect but I wanted to point out that your experience has differed from mine substantially. Expectations may have something to do with it, like others here I've used a lot of WM devices before and can see the improvements.

I got mine from expansys too and agree that there customer service is abysmal. If you've had it for 6 days though you should be able to return no questions asked under the distance selling rule, but not sure how you're going to get in touch with them to arrange it..
[Touch HD General] eaglesteve:
I remember when I first had my Athena running WM5, some people found the random hanging to be non-existent while others found it to be a frequent occurance. Yes, there must be some hard to catch bugs somewhere. People just do not say things like this without a reason, unless they are spy sent by Steve Job, but I don't think they are.:)
[Touch HD General] axlback:
No question. But I suspect that a provable faulty hardware issue is unlikely, and since it's been hard reset 4 times without improvement, if I were him I would return it. Whether he tries another one or not is up to him - I'd probably feel pretty burned and wouldn't want to go back, which is fair enough. The whole point of my post was to provide another perspective. And I don't think Mr Jobs needs to do any more recruiting - things are working out pretty well for his iphone:)
[Touch HD General] nimnull:
HTC makes their expensive devices with awful quality.

After less then a year of using my Trinity, GSM+GPS modules work, but Trinity consume 1A instead of 300mA. So now I can use it only like PDA.

If you can find any HTC service centers near, just bring HD to them and ask to test it. There are a lot of the special test procodures for anything. You payed big money, and you have to demand appropriate service.

Thank you.
[Touch HD General] mallman:
if that were true other peoples would be acting like yours...... and they arent
[Touch HD General] eaglesteve:
gt122,

Having given you the suggestion to be patient, I should say also that it may be within your right to be return the product and have your money back depending on the consumer law of your country. If you have the option of returning it, then it may be worth considering, then buy it again AFTER the freezing problem is resolved. If you do't have such an option, and feel that you could not live with it, then going back to your previous device may not be a bad idea.

This is the reason I'm not selling my Athena yet. I'll do it only when I'm sure that HD delivers what I expected.
[Touch HD General] eaglesteve:
Another thing I forgot to mention was that sometimes a bad flash of the ROM can cause problem. Hard reset does not help if the flashing itself had problem. In this situation, it is necessary to reflash the ROM before hard reset.

If you have problems that others are not experiencing, this is one of the first things the service centre personnel would advice you to do.

No harm trying it out, I think.
[Touch HD General] hungry hippo:
In my opinion the Touch HD is unmatched in its category and gives a lot compared to what you pay for it. The way I see it these are the other main options you have with a similar device: Omnia, Experia, iPhone and Storm. But it seems to me that you made a poor judgement in the type of phone that fits you. After all there are so many users who like the phone. In a way it's like buying the best motorcycle out there and complaining about it not having doors and being heavier than a bicycle.
[Touch HD General] buggybug0:
gt112

hey, i think i gave u the wrong impressions when i mentioned in the other thread about TI and Marvel speeds. Yes, those numbers are still accurate (my work involves doinng these stuff). but honestly, i would be happy with anything higher than 5mbps on a handheld device, because the bottle necks are else where (cpu, system bus, internet service provider).

as for range, after i looked at your screen shot, i believe it is a simply UI bug. i never went to that wifi config page till u posted ur pic. now i am loooking at it, mine shows 1mbps, and below that i get NO green bars. i never noticed because my browsing speed is very good for a mobile device. i have seen other WM devices ( even iphone's firware up till 2.0) displaying 2 bas of cellular signal, when actual signal is stronger than that, so yeah, i think it's just a UI bug on the surface.
[Touch HD General] winwiz:
Sounds faulty to me. I have no problems with my HD, absolutely love it!
[Touch HD General] Enko:
i love mine

so, i've been reading this post and wondering about some comments. you can't customize it without 3rd party tools? than customize iPhone :-9

and this "freezing" is nothing. i used trinity for about a year at is amazing, and the blackstone? i love it. with HSUPA on the whole night, e-mail pushing every 2 hours, battery use about 5% or so. i don't know why are you complaining. if you don't like it, give it back and the people that love the HD will be thankfull. anyway, i think iPhone is just a fashion phone, looks nice, and is also more for the people that want to say: "look, i have an iPhone". that is my opinion. so long folks. se you later using the iPhone killer.

bye
[Touch HD General] Enko:
i forgot something

for the non-belivers:

http://xdaforums.com/showthread.php?t=443900
[Touch HD General] ILikeFish:
I can well believe everything you're saying... though I don't yet have my HD (due to arrive today, though Royal Mail worryingly say it's already been delivered), it sounds just like windows mobile!

If the HD uses TNETW12511 for wifi, I'd not be surprised if it's pretty poor.

J
[Touch HD General] eaglesteve:
Was your camera's self timer set to 10 seconds, 2 seconds, or OFF? Wonder if the lag in your camera is due to this setting.
[Touch HD General] brainfogs:
.... hi there,

i'm an old nokia user ( tried for a week last month the N96 and bring it back to the shop quickly !!) and a one-year iphone V1 user , and this is not my first WM device, but i have to say that the HD is really desapointing when you come from an iphone for example....

the thing is when you spend 600 euros in a device, you don't want to take a lot of hours for " optimizing" or " customized " it for SIMPLE functions .... it's not fair. When you buy a car, you can drive it by now! .... ans if you optimize it with 3rd party cabs, the more you installed , the more your device gets unstable and freeze or slowed .... i like my HD because a lot of functions are more qualitative than the iphone, but i think it's unacceptable of not having "sms sent message" notification or not being able to choose an mp3 song for my morning alarm.... my old 25 euros nokia do this for me .....

we can talk for hours about microsoft and th future WM7 ( may be in 2010 !!!! kidding) ... for the price , the device must be well developpd with full functions, totally optimized pout of the box , and ready to use .....

so, that's wy i totally agree with the authir of this thread.

have a great day guys ....

Charles
[Touch HD General] Stalka:
Zyxel WiFi access point is downstairs, 20m away with the floor in between.
[Touch HD General] Khalild:
I've had the locking up problem with the keyboard, but Wifi has been very good, and no GPS lag when its locked onto more than 7 satellites (which is normal, 7 is the minimum for accurate fix). Also the issues with the camera lag can be remedied in the advanced settings section of the camera options. So far I'm really liking the phone, sure it has some frustrating things, but which phone doesn't. Don't believe marketing hype, try the other ones for your self, especially the iphone its very responsive and pretty, but has many many shortcomings.
[Touch HD General] fredhd:
Sorry to say but mine got none of the problems you mentioned, don't let to many applications running on the background (because they do) when you think some are close they not, mine is running most of the time using 39% of the ram, my wifi is about 85% at 10 meters.

And I'm so waiting for windows mobile 7 that will sort out many problems. :D
[Touch HD General] losdrivare:
One thing you can try out is changing the wifi channel in the router. Most people leave those at default, so neighbouring routers interfere with each other since they are on the same channel. But, it IS quite annoying that HTC wanted to make an Iphone killer with the Blackstone and still they put an inferior wifi chip in it.

Many of the issues you describe are things that I recognize from my Diamond, apart from the freezes and need to hard reset that is, my Diamond is quite stable. Winmo devices and HTCs takes some getting used to, but you learn to live with the quirks and appreciate them for what they do.

That said, I do NOT think it is OK for any device not to function properly out of the box. I think HTC is very "specification over user experience". It is not acceptable that a 5-600 euro device can't play mp3 without stutters or that the interface has very serious lag. I'm surprised that so many users accept this and defend HTC for it, with arguments like "this is the way it's always been" or "well, go buy an Iphone then, fanboi"... :rolleyes:

So, thanks for starting this thread. I'm in the market for a Blackstone and I find it WAY MORE INTERESTING to read about what people are not happy with rather than what's good. I need to know if I can live with the bad rather than if the good is good enough. And I'm not going to take it on faith that the quirks and bugs are going to be fixed in future updates. They may be fixed or they may not, I won't know for sure before it's done. Diamond mp3 issue is still not resolved, AFAIK.... By the time the bugs are gone, there will be other (buggy?) interesting devices availible. I'll buy what is good enough NOW, I wont buy a beta-product. I refuse to pay a premium to be a beta tester, I'd rather get paid for it. Oh, wait - it's called "early adopter"! ;)
[Touch HD General] Khalild:
Man you can easily choose any sound you want for your alarm. As for the SMS thing, there is an icon that shows up in the notification bar when sending an sms. Maybe the problem is you didn't take the time to properly explore the device?
[Touch HD General] brainfogs:
.... i already took the time to explore the device for the alarm settings, with wav and wma and mp3 files, and diferent storage locations, but i always have to choose a stock tone or ringtone, not mines.... the only way was to install G Alarm with no nice screen but works fine ( excepts that it's not linked to the today screen , so the alarm is like OFF but running in g alarm) ... and i don't like to install lots of 3rd party programs..... make the device unstable .

regarding SMS notification, i checked before and you are right but it's not well thought from WM .... my opinion....; but thanks to you for the tips .....

if you have a method or other solution to set a mp3 song ( stored in the storage card) to be my alarm sound, you are welcome....

see ya

Charles
[Touch HD General] eaglesteve:
Hi Brainfog and gt112,

From your posts, I gather that this is the very first time you're exposed to the window mobile environment.

I got the feeling that some of the "problems" which bother you are actually very simple things which people more familar have come to take for granted as non-issue. Assinging an audio file to alarm, etc are some examples.

I know you might have taken some time to familiarise yourself, but you may find it neccessary to explore a little deeper in order to gain more competence in the use of this device.

It is unfortunate that wm6 is not the easiest OS to use. There are lots of "hidden" settings all over the place. Then there is registry entries which could alter the device behaviour.

Why did'nt they set everything properly in the factory? I wish I can answer that. I too find that I have to go through quite a bit of personal tailoring everytime I hard reset my system. For example, I always want my time to appear on every screen, not just on the today screen, but it is not the default value. And how am I suppose to easily know the location of the ringtone if I want to use it, right? Other examples may be, how am I suppose to know how to customise the soft key? .... So, it is not so easy for newbies. Some newbies are more technically oriented and patient, some seems to be born with the intuition on how to do it, but many are pissed off like you are now.

I guess what I'm trying to say is that while it may be difficult in the begining, please feel free to post specific question on this forum and get help from the more experienced users. I get the feeling that most of your problems could be addressed almost right away.

The camera lag is a good example. It is in the advance option as someone has just pointed out. You might have not set the self timer's value to OFF hence the long delay between pressing the button to picture taking.

We as a community is here to help. Just ask politely and avoid losing your cool. You'll usually get it.
[Touch HD General] donzx6:
Just wondering if anyone else lives nearby

....so you could do a comparison.

I haven't had any reset probs at all. In all honesty, that sounds a duff device.

What software do you have loaded?
[Touch HD General] Osir1s:
Dear OP,

On behalf of HTC and Microsoft, we cordially request you puchase an iphone and vacate our market. You state several issues very closely related to each other to inflate the post and or problem; You suggest you require a degree in computer science to encode a video, o'rlly??; You also mention working the 3G is tricky? One wonders if you have read your manual or have any natural instincts of intuition about you.

After careful consideration we have declined your application to be accepted as a Windows Mobile user.

Best luck in the future,

Common Sense Division

Windows Mobile Team.
[Touch HD General] brainfogs:
hi, eaglesteeve , and thanks for all your adviced comments..it is very helpful....

first i have to say that i LOVE mu HD device .... and i had an iphone for a year and resell it because it can't do what i was expected from a real smartphone like the HD ... like you said , i'm newbie in WM environment and i only had an Asus P535 a year ago , too hard for me ..... the HD is really good device , but it's hard for me to find the hidden advanced settings, and more than that, i hesitate each time i change a setting , because if i make a mistake , it will brick my device or something.

i was upset first because , i spent 3 hours to try to set my favorite mp3 as my alarm tone and never found the solution .....that's jsut an example.

i have set a lot of settings to run the device like i like to use , and all is working fine .... i was just hoping the settings to be more easy to find or to set , basicly.

Hopefully, there is this forum who help a lot for all issues....

.... thanks for all ..... ^_^
[Touch HD General] donzx6:
Brainfogs

I seriously doubt you could brick your device. The only way I know that can happen is via ROM flashing.

There is a tool called Schaps advanced config. which is brilliant for tweaks. I think it's at version 3.3.

If I recall you can set things like the SMS sent notification etc. with it.

Definitely worth a look!
[Touch HD General] blackb1ade:
I really like the look of the Schaps Advanced tweak tool - however - I have a couple of questions (hopefully someone will know)

I can see that some are using it on their HD's and thre are some issues (notably hardware key mapping etc) - which I'm not concerned with...but...

Do I have to download .NET 3.5 *first*??

If so do I download that to the device or PC? (basically how do I do that?)

(I get how to install the Adv.Tweak tool itself in .CAB form by simply downloading it onto the device and opening it)
[Touch HD General] donzx6:
I believe you download to the PC, then install. That will push a cab to your device upon the next connection (or immediately) if it is connected.

Install that cab, then install the Schaps cab.

Do a search on netcf 3.5 and you'll get the download page at microsoft.