[Moto G8 Plus Questions & Answers] Zintzun:
Hi buddys... i have a issue, a really big issue

I have a moto g8+, and I was want to update them to android 11, and a see a tutorial on youtube but my bad was no see about the tutorial was only for moto g8

After make the update with the wrong rom, the phone still working but without IMEI, the wifi and bluethooth is still work.

When I tried to flash the device with the correct ROM, i got a error like this:

View attachment 5641607

Checking the device, on setting>about phone> android version, the phone shows that had android 10 but the Rom that i used was this:

View attachment 5641617

(the latest version on the official page to moto g8, not g8+):

lolinet mirrors - firmware, software, iso etc.

lolinet mirrors - powered by h5ai

mirrors.lolinet.com

I already tried use smart assist, the official software from motorola, to restore the device, but the same problem, the flash failed when the program try to flash the bootloader flash.

Seeing the files from the smart assist a found the correct rom, thats was i use to tried flash again but return the preflash failed.

Comparing both roms i noticed that the first one is REV retail and the second one (the correct) is DOHA retail.

It's supposed to be that my phone is DOHA because the model is XT 2019-2 (and i am from mexico, also the smart assist download the doha version).

When i use the comand to get info across the adb platform, its show me the next info:

View attachment 5641631

The bootloader was change by the wrong file.

I guess that the error from the preflash failed bootloader is because the adb platform cant flash a bootloader with a lower version, remember about the wrong flash was with a android 11 version .

At the same time i tried to change the rom to a custome rom but the device have lock the oem options, i have the code provided by the motorola official page to unlock the bootloader, but i cant unlock them.

The device have deactivate the option to allow the oem unlock

View attachment 5641639

Browsing on other posts, i found some options to fix them, the first one was wait 7 days to the phone activate the option by himself, did not work.

The second one was change the device to guest account and after return to the owner account, also did not work.

After that i thought... wait, the android system is like a mini linux, i supuse can use the adb shell to force the activation of the oem option to install a custome rom.

Searching across the web, i found some information about that. using the next command a tried allow the oem unlock, but the same story, they did not work:

service oem_lock 1 s16 1

This one in particular i thought it would work, but no, the same story, did not work.

Bue the Shell return me a message (i dont have a this moment the shell) like this:

cant allow the oem unlock, contacto to your carrier to unlock.

something curious is when i flash the wrong rom, only the first and second file was flash correctly, the other command display an error:

View attachment 5641645

Only the red text work, the other some did not.

Also when i tried to flash the correct rom, it's the other way around, only the command to flash the bootloader fail.

But here i got a new 'error command', anti roll back.

I knew the bootloader is from android 11, then, when try to flash the bootloader to android 10 display that error, at the same time i knew i need the bootloader unlock to make a downgrade... but i cant unlock them

when i make this in particular, the device turn on in a bootloop, and I need flash the wrong rom to the device turn on "normally" without IMEI

I guess I've spent all my resources to fix them.

i need the device, already now i cant buy a new phone.

Someone can help me?... Pleaseeeeee

And sorry for my bad english, I know my spelling is horrible, I'm just learning.

I hope you can understand me

Also im sorry if the post is in the incorrect place, i tried to post them on the section that i supuse is the correct place