yashsingh1/xdaforums huggingface dataset:
[Touch HD General] DawsonUK:
Think you have got confused with the upgrade price, the 700 minute voda, with web and unlimited landlines at £35, same as I purchased from them just over two weeks ago is still...Freeeeeeeeeeee
[Touch HD General] ZenithUK:
Ben,

I see that you're offering an O2 600 upgrade on the site now. Since I was declined by the network the first time around, is it worth me placing another order as an upgrade? Will O2 run another check, even though I'll be upgrading an existing O2 contract?

I'd appreciate a little information and tbh, you get a faster response through this forum than the CS contact. :)
[Touch HD General] Rishi_Tank:
hey everyone i forgot to mention this but did anyone get a call from o2 soon after putting the sim card in??? lol coz around 30 minutes after putting the sim card in i get a call from o2 asking how my new handset is and if im happy etc and then she says that she wants to give me a £100 discount on my contract :| lol that is really weird since i didn't know companies were capable of generously giving you rewards out of the blue....
[Touch HD General] chaosdefinesorder:
I got this exact same call, however you are mistaken for thinking it was O2 offering £100 off the contract; what it actually was is the insurance people offering £100 off the total cost of the insurance over the lifespan of the contract. i got them to confirm this to me when they called.

(btw, am posting this with my blackstone on home's wi-fi!)
[Touch HD General] robbo1947:
Hi DawsonUK

I can assure you when I looked at about 10pm they were asking on a new contract phone about £15 or so a for the Talker 35 (£40 per mth). And about £30 or £40 for the handset on £30 per month price plan. Just looked this minute and its back to what is was before. I was'nt seeing things - anybody else see it?...

Think I'll click BUY NOW before its too late - presume you find the Vodafone OK, no branding or anything?.

Rob
[Touch HD General] mini-monkey:
Hi all,

should be getting mine today:)

Now, i have an online o2 account.

I have now taken out a 02 account with mobiles.co.uk.

They tell me i can not port my number from my old 02 account to my new 02 account, but some of you have been able to do this.

Whats happening????

Thanks for any help.

Andy.
[Touch HD General] sonypc100:
I wouldnt panic, now stock is at last filtering through and more retailers start selling it, the price will go down not up
[Touch HD General] andy2111:
O2 unlimited or not?

I'm a bit unclear about the O2 unlimited web bolt on having read through the posts in this thread. Is it really unlimited or is there a 200MB limit?

As I mentioned in a previous post I'm researching this for my girlfriend so I need to be sure as she can get 250MB per month simply by upgrading her current Orange contract.

IMO 200 or 250 MB is totally unsuitable for this device. I installed the SPB wireless monitor in the last week or so of using my Diamond and it's frightening how quickly you can chew up your allowance!

Any clarity on the O2 deal would be much apppreciated
[Touch HD General] nicktids:
if you can search for a post of mine way back in the first 40 pages somewhere, then yes the o2 contract is fully unlimited with no limit at all. The 200mb limit is for pay as you go i believe.

Unlimited as all the iphone freaks shouted about it.

Thanks everyone who held on and kept giving update in this thread. I'm now stuck as my company has O2 blackberries and we just got 30% off all contract phones from o2 stores only, and they don't do the hd yet.
[Touch HD General] this_mike:
What's in the box?

For all of you (lucky s0ds) who have an HD through mobiles, please can you confirm the contents of the box? I think this needs a screen protector and probably case so would like to get them ordered in advance if they're needed...

Thanks!
[Touch HD General] chaosdefinesorder:
there is a screen protector included. I buggered up the installation of mine though!

There is not a case, but there is a soft pouch much akin to those iPod Sock things. I like it because it's reasonably snug, so it cleans your screen each time you take it out and put it back in! :)

There is also a 8GB micrSD card in the box. Basically, everything that HTC says should be in the box is in there!
[Touch HD General] this_mike:
Thanks! I'll get a backup screen protector ordered then - off to the accessories threads to see which one :-)
[Touch HD General] chaosdefinesorder:
My advice to you is make absolutely damn sure that you have removed all the dust from the front of your device before applying the screen protector. Then, don't make the mistake I did and try to blow the dust away during application - it just blew the dust ONTO the sticky side of the screen protector! You can't get the dust off once that happens!:o
[Touch HD General] robbo1947:
This is an interesting read on this unlimited capping question:

http://forums.moneysavingexpert.com/showthread.html?t=969457

It seems impossible to find definitive answer.
[Touch HD General] Polishmart:
I ordered from mobiles.co.uk Thursday and received yesterday - have just changed from texts to a data bolt on.

Also received the one from mobilephonesdirect.co.uk that was ordered almost 2 weeks ago - that'll be going back. Have been really dissapointed with their service.

anyway - let the modding begin!
[Touch HD General] DawsonUK:
Hi Rob

No branding whatsoever, I am however having a problem with MPD/Voda. I purchased an O2 phone from mobiles.co.uk on 7th Nov, just received my PAC code from Orange, called O2, just outside the 30 day limit, and they still ported it over, no problem.

My HTC from MPD on Voda, 14 days after receipt, they will not let me port over. Voda say, they cant, because it was a temporary number and the 14 days started at the time of the phone going live. I am now having to argue with MPD about when, to the consumer, the 14 days are up. It does seem that O2s cust service is at a better level.

That excepted I wouldnt hesitate from udsing MPD, as I have also had insurance/gadget helpline issues with mobiles.co.uk. Dawson
[Touch HD General] patp:
Hey, these HD's from mobiles.co.uk are unbranded! how utterly great, not simlocked!
[Touch HD General] mikeycrawford:
Just ordered one of these via the Quidco site (1st time I've used it). I added the TOUCHHDEMAIL promotion mentioned earlier in this thread for a free Jabra something or other. Will I have ballsed up the Quidco cashback by using this promotional code?
[Touch HD General] sonypc100:
no, makes no difference
[Touch HD General] Edders:
after following this thread and others I finally put an upgrade order though.

I called them last week and they couldnt do O2 upgrades but where expecting to be able to soon. well soon was the last few days so im well chuffed as it was this phone or an Iphoney

Edders
[Touch HD General] mikeycrawford:
Thanks sony,

it was this on the quidco site that had me worried

"4. Don't use voucher or other discount codes unless they came from the Quidco site.

Doing so may cause the referral to come from the code issuer rather than Quidco."

I didn't see any mention of Quidco during the checkout stage with mobiles.co.uk and was thinking it had all gone wrong. The £40 will come in useful.
[Touch HD General] mister_e:
Just checked Quidco out and have £40 in my earnings, used TOUCHHDEMAIL code.
[Touch HD General] zoro25:
Not sure on that,

I got mine from CPWH phone sales due to not passing the mobiles.co.uk credit check.

And as far as I know its the same stock.

I went for Orange. and mine currently has my T-Mobile sim in it.

I'm testing the phone to see if its a keeper, if you use the sim that from contract you can't send back.

I can hard-reset if its not a keeper, but so far so good.

Mine is from CPWH Orange contract = Unbranded and Unlocked.
[Touch HD General] ZenithUK:
What was required for the upgrade?

Did you need another credit check with O2?

What information did they need about your current contract to process the upgrade?
[Touch HD General] ScarySquirrel:
For anyone interested, it appears I have succesfully transferred my O2 contract number to my new O2 contract through Mobiles.co.uk. I got a text today saying the transfer date is the 16th December, meaning it must have worked (the guy I spoke to was unsure but put it through anyway) :)

HURRAH!
[Touch HD General] Tomp73:
Hi there,

Just joined the forum and have seen this thread, and would like to ask a question. I to would love to buy this handset but have spent since October trying to migrate from the o2 dice system to their current billing platform so I can upgrade. Each time I call they pass the buck blaming some other person for the problem, and as it stands now it could" be a couple of days or upto a couple of months!" If I take a contract with mobiles.co.uk will I have the same problem?

Also can some one confirm you can change to a data bolt on as again the o2 cust adviser I spoke to was fairly admiment not.

Many thanks.
[Touch HD General] ScarySquirrel:
You definitely can change the bolt on. Numerous members here have, including myself :)
[Touch HD General] Tomp73:
Great thanks for the swift reply!:)
[Touch HD General] Edders:
erm I just filled in the what I would guess was the normal phone application process, it asked for my mobile number at this time too. I did call before asking weather it would be a problem as me and the wife have O2 contracts in my name and mobiles.co.uk said it wasnt an issue.

Edders
[Touch HD General] SingaporeAirlines:
Edit: This is meant to be in the Orange 250MB thread but a moderator moved it here for some reason.

I didn't know it rolled over?

SINGLE 250MB

megabytes

Start date : 03/12/08

End date : 31/12/99

Mb remaining : 301.5247

bundle purchased in product : SINGLE 250MB OBS DATA BUNDLE

---------------------------------

SINGLE 250MB OBS DATA BUNDLE : SINGLE 250MB

Megabytes available at beginning of period 58.3333

Inclusive megabytes used 6.2979

Service Plan megabytes next period 250.0000

Rollover megabytes 52.0354

Megabytes available next period 302.0354
[Touch HD General] weasley:
Thank, but i'm only interested on the HD itself as i got a sim from company with unlimited call within uk and unlimited Internet usage
[Touch HD General] tboy2000:
I have mentioned it before but why would someone want to pay £500+ just for the phone only when in fact with an o2 contract you could look at it this way - £502 for the phone and 10,800 minutes and unlimited texts all FREE to use for a year and a half. If someone gave me those two options, I know which I would choose.

And I did. :)

Even if you already have a contract, give the sim to a family member, or use the sim in another handset as a backup when you run out of minutes on your existing contract. Either way it makes sense.
[Touch HD General] stax:
Mobiles.co.uk show Touch HD In Stock , but only for Orange contracts. Date for O2 contracts stocks disappear :(.
[Touch HD General] SingaporeAirlines:
Waited about 12 minutes this lunchtime (after three attempts. I tried the exisiting order line, pressed 2, and it hung up on me).

Same story as you guys. The Touch HD will reach them on Monday and they will process them. On Tuesday they will be despatched.

I'm not sure if it was just a technique to get rid of me but:
[Touch HD General] tboy2000:
On Tuesday they will be despatched? So now we will get them on Wednesday and not Tuesday? Why not make it Thursday for fun, mobiles.co.uk!!!!
[Touch HD General] weasley:
Fed up waiting from Mobiles.co.uk

Just to my local Orange Shop, Speak to the manager about HD, the usual £40-45 and phone is 79.99. I bargin with him. In the end, he offered me £45 with 10% discount every month (12months Term) and £50 off HD.

Total is 40.5(was £45) x6 = 243

31.5(was £35) x2 = 63

27(Was £30) x4 =108

So is £414 + 29.99(handset) = £444

I think is a good deal
[Touch HD General] faron.hadfield-jones:
Mobiles.co.uk seem to giving out confusing signals. I failed to speak to to them today after numerous attempts to confirm delivery. Being an optimist!! I am hoping that the wait for this phone will soon be over.

I have to give it to Orange though, the have really pulled out all the stops to get this phone out. I think o2 have really missed a trick with this one. Check out he discussion on this o2 thread

http://forum.o2.co.uk/viewtopic.php?t=9555&postdays=0&postorder=asc&start=105

And there is a petition lol : )

http://forum.o2.co.uk/viewtopic.php?t=10296&sid=b47f9ec4ae2c08822e48110bc644de2b
[Touch HD General] SingaporeAirlines:
I don't understand your maths.

Line Rental Month 1 = £45

Line Rental Month 2 = £40.5

Line Rental Month 3 = £36.45

Line Rental Month 4 = etc...?
[Touch HD General] fowler002:
if you go directly through orange(instore, web or phone) you can jump down to the lowest appropriate price plan for you after 6months due to the best plan without having to go down in steps(i.e. from 45/month to £40/month etc), tho not sure if the 10% doffered would still be on offer(would think it'd only be for the £45/month plan(£40.5/month after the discount as you said) you agreed to.
[Touch HD General] weasley:
Sorry for the confusion

Line Rental Months 1 to 6 is £45 (less 10%) = 40.5 per month

Line Rental Month 7 to 8 is £35 (Less 10%) = 31.5 per month (Downgrade Price Plan)

Line Rental Month 8 to 12 is £30 (less 10%) = 27 Per month (Downgrade Price Plan)
[Touch HD General] ez2remember:
Just an update.

I got a call from mobiles.co.uk and they said they have sent out my Touch HD and if I'm lucky I will get it tomorrow. I think they're using "Royal Mail Special Delivery" which doesn't guarantee Saturday delivery but in my past experience it's hit and miss... About 50/50 chance I will get it tomorrow and at the latest Monday. :) :D

With regards to question about data, in my case I don't think I'll need it... I have WIFI at home, work and play. I'm currently on T-Mobile with unlimited data and find I don't use it because of WIFI.

I will try to port my number over when I get the HD tomorrow, fingers X. I'll see what happens.
[Touch HD General] faron.hadfield-jones:
Is that on o2 or Orange?
[Touch HD General] ez2remember:
With Orange
[Touch HD General] tboy2000:
Thank god it was with Orange. If it was O2 I heard they called you to deliver, I would have thrown a right missy fit. lol!
[Touch HD General] ez2remember:
Just received my HD. :)

I thought it was going to be huge but surprised how small and slender the device feels in your hand. I haven't powered it on. lol

I'll wait till it's fully charged first.

To an earlier poster concerned about porting their number. Well I just called Orange and they will transfer my number over on Wednesday from T-Mobile so shouldn't be an issue, well with Orange anyway.

On their welcome note it just say to call your new operator with a PAC if you wish to port a number over.
[Touch HD General] AFK_Matrix:
Hi ez2remember,

I don't suppose you could check how easy/if it's possible to add an orange data bolt on could u, the one with the 250mb limit? If it is possible it sounds like I will probably go to orange.

Thanks
[Touch HD General] ez2remember:
Yes I just spoke to Orange CS and they confirmed it's possible to add the 250MB data but they want £10. :eek:

Probably works out cheaper going direct with Orange and Quidco. They give you 500MB data...

BTW, my HD comes unlocked and unbranded.
[Touch HD General] stax:
Why they delays the O2 contract phones than? The only thoughts left me - exclusivity of Orange.
[Touch HD General] andyww14:
Indeed, I ordered my HD from mobiles.co.uk a few weeks back and have watched the ETA slip.

Without sounding too pessimistic I really don't think mobiles.co.uk will dispatch any HD’s on O2 until the Orange exclusively deals end. I mean it would be a pretty pointless exclusively deal otherwise.

I truly hope I’m wrong though, but I think I’ll be cancelling mine if I don’t here anything from mobiles.co.uk by COP Monday.

Andy.
[Touch HD General] SingaporeAirlines:
My order status is now Processing. Was it Order Received? My memory is blurry.
[Touch HD General] digitalmetal:
With regards to the 02 Data plan and its fair usage,

Is anyone here a current "02 data plan bolt on user" before the Touch HD frenzy?

Can anyone tell us if they have had any calls or messages from 02 asking them to curb their heavy internet usage?

If not have everyone who has used it in the past been getting their fill of data and been quite extravagant, watching lots of online videos etc etc with out any consequences from 02? even iphone users?

If nobody has experienced any problems from 02 then maybe they are true to their word?

Please let me know
[Touch HD General] mwitha:
i got the same text! my date is the 16th so we'll see how it goes!
[Touch HD General] chaosdefinesorder:
I've had the O2 Web Bolt-On on Pay As You Go ever since it first became available. I use it pretty heavily, especially recently when checking this thread for news on new phone (work have this site blocked!)

I've never had a call or text telling me I've gone over the 200mb limit. I was, however, only using web browsing over Opera Mini which is tens of kilobytes per page, rather than potentially lots more for streaming YouTube or full web...
[Touch HD General] earazi:
Still no phone from Mobiles, ordered Nov 4th very jealous and annoyed everyone else has received theirs, was told by Ben all phones would be processed Thursday for Friday delivery waited patiently, eventually phoned Mobiles to find I wasn't processed in time (was processed 17.50 on Thursday) but would definitely receive it Saturday morning as I live near a Royal Mail hub, waited in again and guess what no phone.

I'm guessing it will arrive Monday but as know one will be in I probably wont get my hands on it till Friday or Saturday which is a bit of pain, does anyone know if CPW stores have it yet as I might just never pick up the delivery from Mobiles a I'm a bit fed up of their broken promises over the last few days and waiting in to collect a phone that never arrives.
[Touch HD General] digitalmetal:
Thanks chaosdefinesorder,

Anyone with a heavy video streaming habit have a similar experience?
[Touch HD General] sonypc100:
same here, I dont know how Ben had the nevre to come on here on Thursday and tell us 2 or 3 times, that all orders would be out without fail, complete and utter bulls***
[Touch HD General] Jim_Fear:
It'll probably be Monday as special delivery doesn't happen on a Saturday if I remember correctly.
[Touch HD General] sonypc100:
its not guaranteed for a saturday delivery, but they usually send out specials for home addresses for a saturday delivery just not business ones.
[Touch HD General] Edders:
Not happy with Mobiles.co.uk

I spoke to a CS adviser at mobiles and said that I wanted a an upgrade ect.. and that I had two contracts already with O2 and asked would this be a problem. was told not a problem as this was an upgrade

Well Looks like I aint getting one.

"Unfortunately in this instance the network declined the application, so we have no choice but to cancel your order."

so looks like aniphoney for me now:(

Edders
[Touch HD General] mikeycrawford:
received a rather generic e-mail today about my order from yesterday:

"You are receiving this email because our systems show that your order has not yet been fulfilled.

Mobiles.co.uk promise next-day delivery wherever possible, but unfortunately due to either processing problems or stock issues it has not been possible in this case.

Please be assured that we are working to despatch your order as soon as possible, and we will email you when despatch does occur so that you know to expect your phone.

We will also email you and try to call if we need further information to proceed, so keep an eye on your inbox!"

I also have another contract with O2, but have had two contracts with O2 in the past with no problems, although I dealt direct with O2 for those. Here's hoping.
[Touch HD General] mister_e:
Received same email, called them and the said the reason for email was that they had not had time to do their security check on Friday, but i had passed O2 check, Saturday AM received email advising phone awaiting dispatch on Monday, delivery Tuesday.
[Touch HD General] chaosdefinesorder:
EVERYONE (except those that ordered on Wednesday) got this email! I got that email on the 5th November after ordering on second of november. It's an automatic system generated email due to the second paragraph. It's quoted all over the website that it's next day delivery if you order by 4pm. If they can't deliver next day (or the day after if you order after 4pm) then the system automatically send you an email to that effect.

Whilst it's possibly not that obvious now it's been approved and on sale properly, it was VERY obvious that it's auto-generated when you get an email appologising for not being able to ship a pre-order out 2 weeks before release! (well was supposed to be 2 weeks at the time, was well over a month in the end)

Short summary: you ordered a "next day delivery" item. There was not stock to ship it next day. System saw that it hadn't been shipped. System sent you an email to say so.

Stop complaining, at least you were told that you weren't going to get it tomorrow instead of just waiting in limbo checking this thread every few minutes for a month... not that I did that...:o:rolleyes: *sigh*
[Touch HD General] mikeycrawford:
Not sure I was.

2nd email now received. Order has gone to warehouse for dispatch. Happy days :)
[Touch HD General] chaosdefinesorder:
Sorry, you're not the first person to post that email into this thread, the wording of the accompanying comments usually read to me that way...

In other news, according to my online "view bill/My O2" section of O2.co.uk, the bolt-on has not changed from texts to web yet.:( (was told it should have gone through Saturday when I called to arrange it on Friday) Fingers crossed it will go through tomorrow! Couldn't resist giving it a little go on Friday evening - checking gMail and reciving ONE email through IMAP, and then updating the weather panel (the animation when it's rainy made me laugh out loud!) apparently cost me 85p!:eek: That's relatively a lot for such a small and simple task! Especially as O2 say they charge a maximum of £1 per day for web outside bolt-ons!

At least calls to customer services (202) are free! I don't know when that happened; when I first got my O2 PAYG SIM 4 years ago it cost 60p to call customer services! Is it only recently free or is that only for contract? Incidentally, due to porting my number from PAYG to contract within O2, my balance gets transferred over as well, so I get £6.80 off next month's bill! (shame this month's unlimited web bolt-on didn't get transferred over at the same time!:rolleyes:) Also I'm glad to see that voicemail is free for contracts now! Costs 10p each time for PAYG! And that's only recently, was 30p per minute when I first got the SIM!
[Touch HD General] Tirinoarim:
Got mine

Ordered mine on Friday - O2, £35 pm contract, 5 months half price (works out £30.48 pm), added free Jabra kit, arrived yesterday.

Phone O2 this morning and swapped my free bolt-on from "unlimited text" to the "data" one.

EXCELLENT!
[Touch HD General] chaosdefinesorder:
Be careful to check when that takes effect!
[Touch HD General] faron.hadfield-jones:
Guys! Check that o2 have changed the bolt-on.....I spoke to them yesterday and cs said no probs. Started to set up the phone for emails today etc and thought.......Better check they have changed it. Spoke to cs and THEN SAID THEY COULD NOT CHANGE IT. WTF. Has anyone experienced this...and would appreciate any advice. But ring and check they have changed it........
[Touch HD General] mwitha:
i emailed them to check this...

here was my reply:

"Hello Mark

Thanks for emailing us for changing the Bolt On to Unlimited Data Bolt On.

I've added the Unlimited Web Bolt On to your account and it'll be effective from one day before your next bill date, which is 11 January 2009."
[Touch HD General] ZenithUK:
Thank you for saving me the bother.

Conversations this week with O2 retentions it is then. It's a pity because I was hoping for a phone with accelerometer, but I'll talk to you guys from the Xperia forums instead.

Thanks for the help. :)