yashsingh1/xdaforums huggingface dataset:
[Philips, Sony, TCL Android TV] vasil80:
Hi guys,i bought a 43c635. Nice tv so far.

I have a problem. I play games with a xbox one s. I did set up the console (4k,allow 50/24hz,hdr etc) and tried several settings on tv (game master on or off etc). During playtime and even on xbox menu screen, screen resolution goes from 4k to sd and back to 4k several times per minute (and screen goes black during this). Tried some different settings but it keeps doing this ..any ideas?

Thanks
[Philips, Sony, TCL Android TV] blinkycan:
i bought that 65c735 and it have the november firmware which seem to be the latest and while the image is great and i love the uniform backlight i have so many problems with it when using it on PC at 4k 60hz with rgb or chroma4:4:4

- you cannot use the quickstart setting of the TV otherwise each time the screen will turn off and on you will lose the PC mode display settings ( colors will be washed out and text not as sharp at 100% scaling) and you have to manually change the picture mode from pc mode to something else and select back the pc mode to get it working back or just disable quickstart and wait for the slow boot each time

- Bluetooth visibility always turn on back itself even if you don t use a bt remote

- when using the pc mode with chroma 4 4 4 or rgb at 4k 60hz there is a tearing line at 65% of the screen of the screen when the image is moving fast, it's ok when you just use applications with no moving content but it's very painful in movies, games or just when displaying various content, that mean you have to constantly change the picture mode (pc mode is the only mode which display correctly chroma 4:4:4/rgb) but that also mean if you are doing games windowed while also browsing on another window you have to decide if you prefer the tearing in game or the washed colors and blurry texts in the browser/apps. If you change the frequency to 50hz instead the tearing line is at a lower position not sure what it mean..

- also many times when the tv is turned back on without using quickstart and with pc input it lose the signal 2 or 3 times for in the first 10 minutes but after that it's fine and it don't lose it anymore

- the tv is nagging me after each boot with "Set up apple airplay and Homekit" and "No internet connection - turn on your hotspot" and there is no way to disable those notifications if you havent connected the tv to internet

the tearing issue is the worse issue to me.
[Philips, Sony, TCL Android TV] lapist:
I suppose you can try also this with adb, if you want to have UI in 4K:

https://vividbay.com/how-to-force-4k-resolution-on-the-ui-of-your-android-4k-tv-using-wireless-adb/
[Philips, Sony, TCL Android TV] lapist:
I have also Xbox One S, didn't play much on it yet, but I didn't notice such problem. I guess you can try updating TV firmware to V496 or V501 and try a different HDMI cable (which is rated for HDMI 2.0 or higher - I have it connected with HDMI cable that arrived with the Xbox and that seems to work fine).
[Philips, Sony, TCL Android TV] vasil80:
Firmware is 501 from factory...i think hdmi cable is up to 4K / 30hz after some research..i will try a new one tomorrow
[Philips, Sony, TCL Android TV] mOrrI:
Hello there,

Are these TV good?

I'm thinking on buying a new tv and these seem to be good on price / quality IMO.
[Philips, Sony, TCL Android TV] mevisto:
If you read this thread you will know if yes or not, but to be honest I have mixed feelings. These TVs have good VA panels. Very clean and great picture quality, colour, contrast, and even black level, but it is still LCD not OLED. These TVs have also everything you need and want, but not everything of these works well or at least not for everyone. It always depend of bought piece and firmware instalations stuff. Android devices have always problems, small or big problems, but always they actually have and you need to accept the reality of those devices. TCL is typical china stuff with medium quality assurance in production stage and as on the all china devices with android - even if that device has good stuff inner I mean cpu, ram, good quality mobo elements, screen and etc.. - but the always problems are with firmware/software. I think sometimes that they never have enough time to write good firmware and the most problems are because of fails in firmware and it works like sh*t sometimes and always you need to find any workarouds to work with these device. The best example is that Dolby Vision. Ehh.. to be honest don't know what to say.. I wouldnt buy the TCL TVs once again or at least for a few years, maybe in few years TCL will learn and be better brand, because for now it is like a first older sh*tty xiaomis or ztes mobile phones, where the hardware was nice, but firmware omg... I think don't wanna say anything more, but nevertheless also don't know what will be better and give you the same soo much in the same good TCLs prices.
[Philips, Sony, TCL Android TV] cotenzom:
can you post a video of this issue on youtube?

In AMD driver software you can try

YCbCr 4:4:4​

Tearing is usually software related
[Philips, Sony, TCL Android TV] drlocoh:
Thanks for the assurance. I went and played some 4K clips with the YouTube app and turned on "Stats for nerds". It reports the display resolution is indeed 3840x2160.
[Philips, Sony, TCL Android TV] tonarii:
Hi, do you use vsynch for gaming at 60hz ?

Your graphic card is from Nvidia or AMD ?

I have a 55c835 and i don't have problems when connected to my PC for gaming, i think you need to put the right settings and everything will be fine.
[Philips, Sony, TCL Android TV] romansavov:
I confirm the same problems + more on 55C735. Random restarts or black screen while watching TV (cable) or playing on PS5. A PC is also connected. The screen tearing is visible at upper part of the screen. If you change modes from Nvidia control panel the tearing just gets to the lower part of screen. Default is RGB Full 8bit. Complete reset of the TV resulted in nothing. Firmware is V474. I was thinking to try with a downgrade, but to which stable version, maybe 473 ? Please advise! If no solution is found until Monday I should put a warranty claim, but it will be difficult to show the problems with the restarts and black screens, because they can happen randomly, twice in an hour or once in two hours.. :(
[Philips, Sony, TCL Android TV] vasil80:
I bought a hdmi 2.0 cable and problem solved
[Philips, Sony, TCL Android TV] mhsami102:
Not so, sir. The concept of quality in production has changed a lot in the recent period, and there are many international companies that have given concessions to factories in Asian and African countries to implement some models of devices with modest quality. Giant and well-known companies are now seeing devices made in their name with major manufacturing errors and problems with the quality of the materials and parts used, and yet they pay a high amount of money for the brand name only. Well-known brands focus only on high-end devices. That is why Chinese companies have appeared strongly in the recent period... For example, TCL used to buy QLED screens from Samsung factories before 2019. Then TCL bought the factory from Samsung and became the one to supply screens for some Samsung models!!! The same is the case with many well-known international companies that have come to rely on Chinese factories to supply all their needs of ready-made parts and raw materials, and send them to their factories in Asia and Africa for assembly and branding on them.......
[Philips, Sony, TCL Android TV] mevisto:
Yea.. and everything still mean that the problem is always in sh!ity-atittude in china products producents and at the end of this story - the client himself. Samsung also sh!t. LG it depends on models. Panasonic don't know, haven't seen any product since 10 years. Sharp maybe, but honestly nothing special. Toshiba.. yeaa where is Toshiba. Myself don't know what to buy instead of TCL to be honest and this is the worst thing, but even if you wanna buy something better now what will be complete-device, f!ck don't know what, because even higher models of reputable brands have bugs and it doesn't work well sometimes, but I think this is the new world problem in technology - mediocrity in everything and lack of refinement (i feel sometimes the everything is left as it is and the client is left alone with it (mediocrity) later, with possible problems and has to think for himself how to fix and workaround them, if possible, of course) in the most important things that should be flawless and shine bright like a diamond.

The example from these thread - dolby vision, I can't understand how they let to produce the TV with problem like this (I think the firmware is problem, but this firmware isn't repaired afaik yet even in v501, don't know about v508, but I don't think it is - If someone got info about that - let us to know..). Can't understand. The main function - watching - and doesn't work.. really?! It's freakin' annoying. TCLs TVs aren't the cheapest in 50+ inches to be honest, so.. of course this is budget shelf, but.. not the cheapest. Can't understand once again and again..
[Philips, Sony, TCL Android TV] mhsami102:
I agree with you 100٪ .

There is great chaos in the market of electrical appliances in general, and televisions in particular, and all companies focus on features that are mostly unnecessary for the majority of users, including those that do not work at all...
[Philips, Sony, TCL Android TV] stasiof:
New TCL R51MT05 Google TV Update available in V508.

R51MT05 Platform P638 & P735 & C635.........(P725 & C725).

V8-R51MT05-LF1V508.020773

V508 OTA

{Mod edit: Telegram link removed, Oswald Boelcke, Senior Moderator.}

build date= Oct 19 2022

build.date.utc= 1666183594

security_patch=2022-06-05

gmsversion= Android_11_GTVs

build.fingerprint= TCL/G03_4K_GB/BeyondTV4:11/RP1A.200622.001/AR05:user/release-keys

revision= 020773

OTA size= 1.6GB
[Philips, Sony, TCL Android TV] juandercito:
For forum interest: P631 model is R51MT05 platform and the latest V508 (and earlier) is 100% compatible.
[Philips, Sony, TCL Android TV] stasiof:
Maybe in Europe, but not for every region.

P635 in other regions has R51AT01 platform.
[Philips, Sony, TCL Android TV] mOrrI:
Thanks for the feedback!

Am I struggling with all the brands and models out there.

Tons and tons of options, features and most of all prices!

after 15 minutes one gets lost in comparison wonderland!

Just wanted something that would last...

I got some old Samsung that it's starting to get some light black spots on the screen (it's over 10y)

I was looking at these TCL tv that seem to have nice picture quality with144HZ, and yeah it not a cheap TV.

I think I will keep looking then... TCL, Hisense, etc... what a painful process!
[Philips, Sony, TCL Android TV] romansavov:
In C Series, at least in 725 and 735, you have same options for ALLM and VRR in GameMaster and in Settings-->Input section. Does it matter which will be enabled ? If you switch on GameMaster it will also change your sound settings to Standard (Atmos off).
[Philips, Sony, TCL Android TV] juandercito:
That's why I specified the p631 model, not the p635.
[Philips, Sony, TCL Android TV] mevisto:
Could you upload (or give a link to) @stasiof this OTA zip on any other upload service, please? Mega - maybe - as it was in the past. Just saying, it's nothing personal.
[Philips, Sony, TCL Android TV] blinkycan:
i just found how to fix the tearing thing with pc mode, just change the boost mode from eco/balanced to Fast in the game bar and now the line is at like 1centimeter from the top and is almost not noticeable at all for me on the 65c735 , i'm so glad that this problem is fixed it was the worst one
[Philips, Sony, TCL Android TV] stasiof:
#2,048
[Philips, Sony, TCL Android TV] GChmurka:
V8-R51MT05-LF1V508.zip

I update my 43C735 , after that my screen was strangely darkened no matter what of source/gamma/contrast/mode settings.

Helped unplugging the power, after this reset the image returned to normal.
[Philips, Sony, TCL Android TV] Giuliano69:
I GChmurka. I have a 43C635.

After OTA update the screen is dark

Many other user are reporting same PROBLEM in our Italian forum.

Someone has manage such a setup to mitigate the problem:

C635 aggiornamento OTA v508 - immagine nera

Buon anno a tutti. Nella sera del 5 gennaio, è partito in automatico l'aggiornamento OTA alla v508 al riavvio l'immagine è nera, come se la gamma fosse fuori settaggio; questo sia nei canali televisivi, negli stream video (netflix, amazon) che nei menu o nelle applicazioni . Tuttavia non...

www.avmagazine.it

I was considering considering downgrading to 501.

DO you mean that just unpluging from the socket wall, the TV reset to normal condition ?

BR

Giulano
[Philips, Sony, TCL Android TV] mevisto:
Ouu... okay, thanks, but as I read in our polish groups and here. People says dolby vision still problem, dolby atmos don't know, but now the next problem is dark screen - maybe this is the user knowledge problem - don't know, but Im give up at least for now with next OTA. As I see - next updates = more problems.. typical Android updates (maybe clean install will be helpful in this case with IMG V508 not OTA or OTA but shop reset and factory reset, but I will waiting).. meh..
[Philips, Sony, TCL Android TV] romansavov:
Hi, I am glad that you found a suitable solution. I also found one that is working. Downgraded from last version 474 to 440 and voila, screen tearing is gone. My bigger problems with this TV are the random restarts and black screens at all modes (TV, PC,PS5), doesn't matter which software version (tried 3 different). So i returned it today and it went to repair center.
[Philips, Sony, TCL Android TV] blinkycan:
well i had downgraded to 440 too but it did not helped me until i select fast boost mode, i'm still on 440 because i was lazy to reflash the update and try if it work on 474 too. i have some random signal loss but it's very rare and i have ordered a better cable so i will try with it
[Philips, Sony, TCL Android TV] extream87:
stasiof its normal not have received this update on my tcl 55c635 yet? Thanks
[Philips, Sony, TCL Android TV] stasiof:
Yes, is depend of Project ID, region and country.

Last week started form Italy and now France also.

Also not every region will have, as Europe region has been on V477 and other regions on V496.
[Philips, Sony, TCL Android TV] GChmurka:
Yes, in my case, it helped to disconnect the power from the TV for a few seconds. After turning it on it's ok. I checked the signal from DolbyVision, 2k, FullHD and it's good.
[Philips, Sony, TCL Android TV] extream87:
@stasiof tcl is strange... xD im on V8-R51MT05-LF1V501.020739

Better wait for OTA since like you said some models were v477/v496 and im on v501 lol
[Philips, Sony, TCL Android TV] lapist:
You can just update to v508 using USB stick, if you wish. V501 is only available as IMG, not OTA, so TV won't update to v501 automatically for anyone. My 55C635 self-updated only to v477 and for newer versions I had to update manually using USB stick...

Personally I didn't notice any differences between v496 and v508 so far...
[Philips, Sony, TCL Android TV] mevisto:
Dolby Vision issue still exist (of course if you had this problem before)?
[Philips, Sony, TCL Android TV] stasiof:
Tried this ?....#318
[Philips, Sony, TCL Android TV] mevisto:
xDD stasio this is my post xd I know how to workaround this issue, but I wanted to know if this issue was solved, but I guess it isn't still unfortunately as guys from polish groups said being on v508 :D
[Philips, Sony, TCL Android TV] stasiof:
New TCL R51AT01 Google TV Update available in V067.

R51AT01 Platform ........P635 , A18

V8-R51AT01-LF1V067.020458

V067 OTA

{Mod edit: Telegram link removed, Oswald Boelcke, Senior Moderator.}

build date= Dec 21 2022

build.date.utc= 1671617661

security_patch=2022-10-05

gmsversion= Android_GTV_R

build.fingerprint= TCL/G07/G07:11/RP1A.200622.001/AR07:user/release-keys

revision= 020458

OTA size= 1.37GB
[Philips, Sony, TCL Android TV] cotenzom:
any changes perhaps to image quality?
[Philips, Sony, TCL Android TV] breeno9:
Has anybody with a UK model C635k successfully flashed the C635 GTV software?
[Philips, Sony, TCL Android TV] J.Gruen:
my 43P725 works fine with GTV 501 from ATV 325. Euro model (Germany)
[Philips, Sony, TCL Android TV] Daflow77:
hello can someone help me plz i have TCL android smart tv model:43S334

on android 11 can someone plz link me to the firmware download files
[Philips, Sony, TCL Android TV] Alepisci:
Good morning guys. I've had the C835 TV for about 4 days now. I installed the FW V474 that I got from the telegram channel. It's all working perfectly except the connection to my nvidia RTX 3070 graphics card. The screen is flickering. It's not an HDMI cable. I bought three new ones specifically for HDMI 2.1. It bothers and disturbs too much. Also, there is no option for 144hz. I don't know if the problem is with this FW or something with the TV. I'm downloading the V473 version and thinking of installing it to see if it fixes these glitches. If anyone can help with anything on these issues, I would greatly appreciate it.
[Philips, Sony, TCL Android TV] lapist:
And what is your current firmware name+version?
[Philips, Sony, TCL Android TV] Daflow77:
Thanks 🙏🙏 I've been helped
[Philips, Sony, TCL Android TV] cotenzom:
What is the difference between the OTA update files on telegram and the one we get from the menu (About->update) ? I think you should wait a new firmware or reinstall drivers and reset your TV

99% of the time resetting TV fix these issues
[Philips, Sony, TCL Android TV] Alepisci:
Are there differences between the drivers posted on telegram and those downloaded directly from TV? I did not know. Now, for example, the screen has stopped flickering. I have already reinstalled the Nvidia drivers. If it continues, I will reset the tv. Thanks for the answer.
[Philips, Sony, TCL Android TV] stasiof:
OTA network auto update and OTA on telegram, no difference.

100% same file.

People posting without any clue.
[Philips, Sony, TCL Android TV] Alepisci:
The flashing of the screen stopped, however, still without the 144hz. I don't know what else to do to get my Nvidia control panel to offer this option.
[Philips, Sony, TCL Android TV] Dooding:
Hi everyone 🤜

I need Your help, becouse i am completly "tango down" at my fight with my TV. I buy TCL 58p635 on R51MT05 with firmware v483, region Polish, but have lots of bugs, (i do not understand why it is on R51MT05 when at Telegram instructions tell that P635 is R51AT01 and at whatsup guy says it is R51MT05...) i change firmware to v501 from TCL telegram for r51mt05, flash it img, reset shop, reset all and problems still "on air", also i have lost couple functions which i had at v483 like auto picture control. What best i can do? Which soft flash? Or where i can found v483 to back to factory state of tv... I searched internet but i can not find v483 or something else for 58p635 😭

Does any one can hel me?

(Sorry for my poor english)
[Philips, Sony, TCL Android TV] tonarii:
Hi, at the launch of the tv there was a problem with the nvidia cards to activate the 144hz, in tests that i saw online it was ok with AMD but not NVIDIA. On the other hand i don't know if it is with all nvidia cards or not. I have an AMD card but I haven't tested 144hz yet, just 120.

You also have to change to 8bits colors for 4k 144hz, in 10bits you can only have 4k 120hz.
[Philips, Sony, TCL Android TV] Alepisci:
Good Morning. I changed to 8bit/RGB or YCbCr444/8 and the 144hz option still doesn't appear. Well, I will continue researching and testing possibilities that are presented to me here on the forum. Thanks.
[Philips, Sony, TCL Android TV] lapist:
I don't know about P635, but IMG firmwares version 481 and 488 for RT51MT05 on Telegram have (P63x) in the file name, maybe it means something...you can try those.

Also you can describe "lot of bugs" more, but maybe it is normal, we all noticed some bugs in TCL firmwares here..
[Philips, Sony, TCL Android TV] Dooding:
Thx, for reply, I try as You suggest 481 and 488, but still problems not solved.

Problem no1 is that even if i turn off all the picture quality buttons, like auto intelligent picture, mpeg noise, dynamic contrast etc. after some time (not the same, once its 5 hours, once its 1 minute) and watching only TV, and do not touch anything, picture and voice freezing, and TV restarts, sometimes it freez when change channel.

When i turn on picture quality buttons, it is freezing after couple minutes.

TV freez only at TV mode, when at Google TV mode (netflix, YT, Disney+, even games) its everything ok. I am not specialist, but i think problem is faulty TV app from tcl which we can find in applications, it is not from google but from tcl (or from google but changed by tcl).

Problem no2 that TV not save settings like turn off Overscan, i turn it off, but when i turn off tv and turn it on, overscan is on.

Of course i have more problems with this TV, but they are smaller and i can live with them, but the 2 above are make me crazy...
[Philips, Sony, TCL Android TV] lapist:
And if you install v508 OTA firmware. is it better or worse?

I have 55C630, which is also RT51MT05, but I didn't try the TV mode yet (I use only apps, including internet TV, and Fire TV stick). I suppose I should connect an antenna sometimes and test it too to see what kind of bugs I get :-)
[Philips, Sony, TCL Android TV] Dooding:
Today i were install v501 IMG, clean off, reset all, reset shop, and after that v508 OTA from USB and also reset all, reset shop, and for me, nothing changes for better, still the same freezing trouble at TV mode.
[Philips, Sony, TCL Android TV] Under666:
Exactly the same issue.... Bought new 65C835 with a factory SW - V438. No new OTA update available (at least in Bulgaria). I've installed the OTA v474 with local update - all went fine, until I powered off the TV completely. Then after the boot, TV was going back to the country selection screen, every time I completed the "pair remote control" screen.

The only way I was able to get out of this loop, was to use the only one custom firmware on telegram for this platform ( thanks for the developer).

After I got the TV working, I was able to install v747.

Not sure if it is related to the fact that we /I are upgrading the TV +36 versions of the FW at once, but I do not find it normal to have that on 2 non related and connected occasions.

PS: Of course I was playing with fire as there was no official OTA update.

PS2: @stasiof - the Local update is working with USB3 flash drive as well. However I spent 1 hour (formatting 3 pen drives) in finding out that formatting the USB drives in FAT32 under Linux ( at least Mint) gets the usb drive not recognised by the TV.

When I formatted the USB flash drive under Win - there was no problem.

Kind regards

Krassi
[Philips, Sony, TCL Android TV] atomfix:
Using latest V508 GTV for my P725 TCL. Sounder (LG SJ4) does not work tidy with TV. Using ARC and PCM Audio, audio is very quiet. Hardly any bass from subwoofer. Tried optical cable and Bluetooth which results in the same quiet volume.

TV Speakers are loud though.

Tried reverting back to AndroidTV, same results. Before I switched from default OEM ATV. Sound bar was. loud and booming.
[Philips, Sony, TCL Android TV] LuccoJ:
Do you know if the P639, C639, P739 and C739 models, which are the model numberes sold on Amazon EU, are virtually identically to the ...35 model, and can use the same firmware?

Additionally, can you confirm (I understand "yes" from page 1, but want to be sure) that if I'm getting 43", they're all going to be equally slow and limited to 2GB of RAM, even if I get the "7" series? (Meaning that many of the distinctions I see between C635 and C735 really don't apply at 43", not even 120Hz, right?)
[Philips, Sony, TCL Android TV] stasiof:
C735 43" and 50" is R51MT05 platform (C635 55" and above 120Hz DLG).

55" and above is T615T03 platform (3/32 Ram/Rom, 120/144 Hz) .