yashsingh1/xdaforums huggingface dataset:
[Touch HD General] picto08:
No mention of a limit for the Bolt ons in the pay monthly T&C's , PAYG is 200mb though

=========================================================

* The Web Bolt On allows you unlimited use of Telefónica O2 UK Limited's Edge/GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone. All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card:

o in, or connected to, any other device including modems;

o to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or

o in such a way that adversely impacts the service to other O2 customers.

If O2 reasonably suspectsyou are not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove the Web Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first.

=========================================================
[Touch HD General] Shetlander:
As asked further up. 200Mb limit is for PAYG.

As regards the bot on change to data, been there, done that.......

no problem.
[Touch HD General] chaosdefinesorder:
this was actually discussed earlier in the thread. O2 600 (£35 per month) and higher are quoted on O2's website as coming with one "unlimited" promotional bolt on of the customers choice. Mobiles.co.uk has this set to the texts bolt on. It also states that you can change which bolt on you have.

as for the 200mb, that only applies to PAYG. Contract web bolt on is "unlimited" with a hand-wavy-yet-not-specified "please don't take the piss" limit. There are separate terms and conditions for PAYG and contract.
[Touch HD General] gonadski:
Ah well, not too well for me! I ordered of the 3rd Dec after much procrastination, doubt etc. I emailed them yesterday, and was told that realistically it could yet be 7-10 days. I am encouraged by some here who ordered a week before me that seem to be getting theirs, all though another Paul (Ferrari) seems to be having less luck...

Having mostly lurked since the start of this thread, I can understand the fever pitch that some posters have reached now! Come on ladies and gents, not long now - at least it seems as though most of you will be getting yours before me. :)

And if anyone has any luck moving from a current O2 contract to this new one, please post - I am currently on O2, and though I am keen to try Vodaphone to see if their reception is better for me (I work from home, so all I care about is reception in my study), I would be happy to stay with O2 if Voda is no better. Ben may yet get another customer ;)

PW
[Touch HD General] dom_mitchell1:
Hmmmm, how strange. I ordered two Saturday's Ago (29th Nov); my order has now disappeared from my account on the MPD.co.uk website, I hope because it's all dealt with and delivered.

So you've received no email from them or anything? Tried to enquire with the contact us form?

--Edit--

Scrolling down the page a little more my order has been added to my order history with status 'Complete'.
[Touch HD General] robbo1947:
Says 200mb here:

http://businessshop.o2.co.uk/tariffs_index.aspx?x=1&term=24&groupid=15#1
[Touch HD General] Paul.Ferrari:
I have an Order Confirmation and I know I've passed the Credit Check as I had Vodaphone call me and confirm that - the usually reply to my eMails within ½ an hour but haven't today - I can't get through on the phone either.
[Touch HD General] Shetlander:
"The O2 Web Bolt On allows you unlimited use of O2's 3G/GPRS Mobile Data Services for the purposes of Internet Browsing and email (excluding BlackBerry® email) only. A fair usage policy applies and average monthly usage is expected to be below 200MB. O2 reserves the right to suggest an upgrade to the O2 Web Max tariff or to withdraw the O2 Web Bolt On from any individual at any time in the case of suspected overuse or abuse of the service."

It actually says "A fair usage policy applies and average monthly usage is expected to be below 200MB"
[Touch HD General] chaosdefinesorder:
that would be because you're on the business tariff section! They're different from consumer tariffs!
[Touch HD General] sonypc100:
Ben

Will you be able to come on here soon and say "all orders sorted" so that if any of us are lost somewhere in the system as pending we can drop you an email with our order numbers so you can chase them and hopefully still get them picked up at 6?

thanks
[Touch HD General] jphayer:
I contacted O2 earlier to ask this, they replied in an email that they will be happy to change it to web bolt on after I get my phone from mobiles.

This is the email I got:

Thanks for emailing us about joining on our network.

I understand that you want to buy a new contract from Carphone Warehouse as you're looking for a specific phone.

You can indeed, change your Bolt On to Unlimited Web Bolt On anytime after taking a contract from Carphone Warehouse.

To change your Bolt On after taking the contract, you can reply to this email.

You can also call us on 08706 003 009 to change your Bolt On. We're available:

- Monday to Friday between 8am and 9pm

- Saturday and Sunday between 8am and 8pm.

Calls are free of charge from O2 Pay Monthly phones. Calls from fixed lines and other mobiles are charged at Service Provider's published rates.

I hope you'll find this information useful. Should you need any information on our products and services, please visit our online help centre at:
[Touch HD General] fowler002:
some people really need to learn to read and differentiate(sp? can't be bothered to check the exact spelling :) ) between payg, business pay monthly and consumer(i.e. not business) pay montly. this is not a business or payg contract, therefor business & payg t&cs mean nothing.

and regarding the bolt on change over, just phone up and complain(politely of course) till they change it. or the other option is to cancle the contract(just don't activate the sim till o2 confirm that they will change the bolt on, otherwise you can't return the phone to mobiles) and go with vodafone.

now that they've been started to be sent out I'm started to get tempted to order, only problem being I currently don't have a job.

edit: I notice people have replied regarding the business contract issue while I was typing this, but the point still stands.
[Touch HD General] tushar1139:
My order status says Despatched. :) I ordered it this morning
[Touch HD General] tushar1139:
Once I receive my phone tomorrow, I will try to change the bolt-on to web
[Touch HD General] earazi:
Ben emailed me earlier with this:

'All open orders are being processed out today so you should get confirmation of despatch very shortly.'

Still waiting hopefully (fingers crossed) for dispatch email / status change only a couple of hours to go till Postman Pat calls at their warehouse.

Would be just my luck that something has cocked up with my 4th Nov order.
[Touch HD General] gonadski:
I had a call from Vodaphone myself yesterday, confirming I had passed the credit check etc - very chipper and eager to help, not that there was much they could do! For me, I am happy to wait a little longer - after all I've had my Orbit for 2 years now, I can wait a bit longer for an upgrade. Not that I want to!!

Good luck to everyone hoping to get theirs tomorrow :D
[Touch HD General] Gulioth:
Lol - that's taking the pi$$ for all the people still waiting !
[Touch HD General] Mark One:
STILL ****ing PENDING dammit. Despite assurances from sales on phone this morning and an email from Ben.

Christ am I going to be pissed of if my month old order isn't shipped today when people who ordered an hour ago get theirs tomorrow!!

What gives???!!
[Touch HD General] sonypc100:
i ordered this morning and still nothing
[Touch HD General] ScarySquirrel:
Awesome. Just rang O2 and the guy said that I CAN transfer my O2 number to this new O2 contract, so my PAC is winging its way to me now. Work will be very happy they don't have to print me new business cards now :)

The guy was trying to get me to take an XDA Ignito or something to make me stay. Errrr, no thanks!
[Touch HD General] poorak:
Brilliant !
[Touch HD General] Paul.Ferrari:
Right, just got off the phone to MobilePhonesDirect.co.uk - all Touch HD Orders have been dispatched.

If like me you are porting your number from another Network, they have yet to update the Status on the Order, so it will show as "Ready For Dispatch", but in fact the Handset has left the building - phew !
[Touch HD General] gonadski:
Oh boy do I hope that's true :D:D:D

My status still says "Pending Stock", but you know what - I reckon it is more important that people are out there beavering away boxing, labelling etc, rather than setting the status on oders in their database!

The other funny thing is that as soon we have all had our shiny know toys for a couple of weeks, they all the suspense and frustration will have vanished - and we will be looking forward to our next upgrade - its happened so many times before! ;)

Moto A925 > A1000 > XDA Orbit
[Touch HD General] crankshaft:
My order status at mpd still says pending stock :mad:

I used there contact form about 2 hours ago but no reply yet.
[Touch HD General] Cookie999:
Trouble is I will now have to trawl through all the old threads as I have downloaded a ton of software from here (in anticipation of getting the phone) but can't remember what most of it does! :D

Assuming of course it comes tomorrow :eek:
[Touch HD General] robbo1947:
This is consumer data bolt on: http://www.o2.co.uk/mobilestariffs/tariffs/consumerdatabolton
[Touch HD General] faron.hadfield-jones:
Hi Ben,

Not heard anything yet.....are we going to get our phones? Been waiting since 3rd Nov ?? Are the any problems?

I really want this phone ..
[Touch HD General] gonadski:
lol - so true, I did exactly the same :rolleyes:
[Touch HD General] Mark One:
Had a reassuring response from Ben and my fingers are crossed (turns out a post I made to the OMIA forum brought him here in the first place so I think I deserve a phone!).
[Touch HD General] Mark One:
Same here - now have to start over - wish there was a definitive "essential software" thread to tap into. I'd start one - but I haven't got a bloody phone.
[Touch HD General] sumi2907:
Despatched

My order status was pending till 16:10 then I called mobiles.co.uk. the girl reponded well and sorted it out for me, received despatched mail just after 5 minutes. Can't wait to get my hands on it now. :)
[Touch HD General] Ben_Mobiles.co.uk:
Apparently you asked to wait until O2 upgrades are live?

FYI this should be Friday or Monday
[Touch HD General] tushar1139:
My message was to tell people on the forum that keep positive hope, we are seeing orders depatching now. :cool:
[Touch HD General] Cookie999:
Ben,

Does "sent to our warehouse to await despatch" = "you should have it tomorrow"? Email was sent at 9:27 this morning.
[Touch HD General] faron.hadfield-jones:
Ben, I think there has been some confusion with this. I said that when they became available I would be interested know if an upgrade option was available. I was expecting to have someone call me and give me the options - Get a new phone or upgrade etc or at least give me the information which you have passed on! Thanks for getting back to me anyway - at least I know where I stand!! lol
[Touch HD General] Meza1:
I've just received my 'sent to warehouse' email from mobiles.co.uk...
[Touch HD General] sonypc100:
I wish I had!
[Touch HD General] faron.hadfield-jones:
So, it looks like Mobiles will soon offer upgrades, sounds good to me. Think I'll wait a bit longer. Anyone not had any news about their HD's
[Touch HD General] sonypc100:
Me - still pending, with 20 mins to go
[Touch HD General] Mark One:
BTW - check the wiki for list of essential apps, tweaks & fixes:

http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Useful_Software
[Touch HD General] sonypc100:
just refreshed and its dispatched, might help that I just texted a certain someone with my order number!
[Touch HD General] sonypc100:
thanks - im looking for tomtom for my HD, any places to pick it up?!
[Touch HD General] robbo1947:
Hey you guys that are getting your HD tomorrow, you might need this:

http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=all
[Touch HD General] gt112:
I cant believe this thread is still going, every time I log on to xda (several times a day), there it is freshly updated. What is this thread about ?
[Touch HD General] chaosdefinesorder:
Mobiles.co.uk started selling pre-orders for the Touch HD on the O2 network at the beginning of November. Approval for the Touch HD to be used on the O2 network was only given last Friday. Mobiles.co.uk originally stated the release as 7th Nov, then 17th, then "later this week" then "maybe next week" and so on.

This thread has pretty much been people expressing annoyance at O2 for taking so damn long, and the communications issues between companies like e2save and mobiles.co.uk. That, and many many "any updates?" posts!
[Touch HD General] zoro25:
credit checks are strange things

Mobiles.co.uk = failed = O2 + orange deposit £160.00, but then failed their internal check????

MobilePhonesDirect.co.uk = failed network check = vodaphone

went into O2 shop to buy an Iphone and passed today. So its not network??

I then put order on hold as its really TouchHd I want,

I thought if I passed with O2 I can now order from mobiles site. so back from lunch I ordered from mobiles and get refused again???

I then tried mobiles.co.uk on orange and get refused. (Netowork refused reason)

OK so I then ring CPWH and get accepted with Orange TouchHD???

What gives.

Ben I would like to order from you as you have better deals but it seems you are stricter than everyone else.

Please offer some help to myself and others who want to deal with your company.

I can give you my details if you need. My credit only seems bad with the online retailers and not shops, CPWH phone sales or the networks when others check.
[Touch HD General] JPW:
credit checks

Hi Guys

Just a little heads up about credit checks

everytime you apply for a handset the network or vendor perform a credit check on the details you provide.

if you put a hold on your order and try and source from another shop then another credit check is done!!

and so on and on and on

if you then apply for other things like a credit card/mortgage/storecard etc your credit score is not going to be in your favour so you are more likely to be refused or given a high interest rate... so be warned dont just keep applyingfor phones from different stores!!!!!

a credit score is VERY HARD to get rid of or get changed !!
[Touch HD General] sonypc100:
I think the fact that you had a credit check for an iphone and got approved (regardless of if you went ahead or not) will now cause you problems on future imminent credit checks for mobiles.
[Touch HD General] ZenithUK:
Right, I just got off the blower to O2 retentions.

I said that I was wanting to move to Vodafone as they had they Touch HD and unfortunately O2 don't stock that phone. The pleasant lady asked if there was another handset that caught my attention so I said that the SE Xperia X1 *had* caught my attention until it disappeared from the website, and that's why I was looking at Voda for the THD. She told me that it had only been removed from the site because they were out of stock of X1s at the moment and they were looking to restock w/c 15/12/08. She gave me an example of the sort of tariff/handset price I could expect but asked if I could give them a chance to get the stock and see what they could offer me next week.

I said I'd wait until next week then. :)
[Touch HD General] mwitha:
haha I hope o2 are prepared for the onslaught of calls they are going to be getting tomorrow. Everyone keep in touch and let us know how you get on... I'll be calling them tomorrow to get the unlimited data bolt on and also keep my existing o2 number.... fingers crossed!!!
[Touch HD General] zoro25:
SonyPc100 a joke I'm sure?

I passed the Iphone credit check, and its only failed checks which affect your record.

Passing a credit is actually a good thing. its the failed ones which are noted.

Also mortgage companies look at the amount of credit applied for and what was the item.

A phone application won't affect my mortgage. It could however affect other mobile contracts applied for.

The fact is that I have passed all checks except the online ones Mobiles.co.uk and the other site.

I would have thought that mobiles.co.uk being owned by CPWH used the same checking system, yet I passed with CPWH.

My point is that the credit checking system being used is faulty and not consistent.

Maybe the retailers are using discretion?

LOL

I can just see the headlines, Mobiles.co.uk made my property get re-possessed.
[Touch HD General] sonypc100:
not a joke at all, if another provider sees you have just been approved for a contract it will then question your ability to run another contract at the same time

it sees this as you running 2 brand new contracts (lets say a total of £70 a month) as a new commitment and it doesnt like it

experian will show you passed an iphone credit check, it wont at this stage show if you then took an iphone out of the store with you or not
[Touch HD General] sonypc100:
to add....

same happens with credit cards

say you havent applied for one in a couple of years, but you have good credit so you are accepted, then you apply for a 2nd one a month later, chances are you will be declined, as its noted that you were successful on a credit check for a credit card a month earlier and the presumption is, is that you took that card out, so lender No.2 doesnt want to extend a line of credit to you as you maybe over stretching yourself.
[Touch HD General] zoro25:
So if you buy a phone and are unhappy and send it back.

your saying your still shown as having a contract. ??

You also seem to be suggesting that if a user sends a phone back as people have done due it not being suitable. It affects their credit record as it still shows as an ongoing contract. ??

I'll check my record in 3 weeks (I have access to experian) and if its there then I'll have it removed.

The Iphone contract was not taken out, only checked that I would pass and I could come back into O2 shop before Tues and it would waiting be for me if I wanted to proceed.

Also if what your saying is true then its even worse on mobiles.co.uk as I would have had the iphone on my credit report and I still passed with CPWH for the TouchHD but failed on Mobiles.co.uk with and without the Iphone potentially being on my record.

Any comments Ben on if you use the same system as CPWH and if there is any discretion being used.?
[Touch HD General] poorak:
this is an email i just received from o2 regarding changing the bolt on :

Thanks for emailing us about purchasing a contract with us. We're not offering the HTC Touch on our network. If you want, you can purchase this phone directly from Carphone Warehouse.

You can also have a look at our Xda® range of phones at the link below and place your order if you want:

http://shop.o2.co.uk/mobile_phones/Pay_Monthly/O2

Yes, you'll be able to change your Bolt On to unlimited web/data Bolt On but after 3 months of your contract. You can change your unlimited Bolt On after every 3 months.

For more information your can also call to our sales team. They're available: -Monday to Friday between 8:30am and 9pm-Saturday and Sunday between 10am and 6pm.

If you call from an O2 Pay Monthly mobile phone, it'll be free of charge. Calls from other phones will be charged at your telephone provider's published rates.

Please note that you'll need your credit or debit card if you place your order directly from our website. Please also make sure that you read through our terms and conditions before you order.

To view our terms and conditions, please click on the link below: http://www.o2.co.uk/termsconditions/yourairtimecontract/

I hope you'll find this information useful. For further information on your account and our products please check our website on: www.o2.co.uk Important - When you email us please provide: your date of birth, postcode and mobile number as it helps us answer your query faster. Kind regards

so it looks like can only change after 3 months !

Good luck to those who ring 2mrw !
[Touch HD General] ScarySquirrel:
Seems like they are giving out different answers. I bet it is a case of just speaking to the right person. Fingers crossed!

I'll just explain that I was told by someone that I could change it, and thats the only reason I took the contract. They should change it then :)
[Touch HD General] Rishi_Tank:
The day we've all been waiting for is here lol good luck every1 :)
[Touch HD General] davenash:
Well how many people have actually had their order status at mobiles change to dispatched or similar vs how many people have seen no change or been failed on 'security' (not credit!) checks...

I think very few people will receive an HD tomorrow (technically today now).

Someone should set up a poll 'mobiles.co.uk delivered my phone today (Friday), given they had stock on wednesday' - i think over 75% of people would be voting no...

In separate news, E2Save are still not selling the HD on O2 as they claim it is still not officially approved by O2 and that mobiles.co.uk (remember part of the same company...) are flouting the rules and selling it early...

So I changed my order back to mobiles.co.uk, even emailed Ben at 3pm to make sure all was okay, and guess what... no response. And order still pending on their website, despite being assured it would be sent yesterday... Great service.

So all these people who are saying 'thank you thank you mobiles' let's see who really benefits tomorrow....
[Touch HD General] ihateliarers:
check this site out if you get ur phone later today.

http://translate.google.com/transla...icks-tweaks.html&hl=de&ie=UTF-8&sl=auto&tl=en
[Touch HD General] ScarySquirrel:
When did you place your order?
[Touch HD General] Eclogue:
(Drum roll..............)

I have my HTC touch HD from mobiles.co.uk in my hand :) ordered on the 14th, just arrived :)

Edit: on o2
[Touch HD General] Cookie999:
Oh the suspense!

Will it come today? :D

What if it doesn't? :eek:

I have my fingers crossed for everyone.
[Touch HD General] sheppo55:
Mines arrived :D:D:D woooo!! Ordered 19th Nov :D
[Touch HD General] chaosdefinesorder:
Yay! Mine arrived this morning just as I was unlocking my bike!

edit: originally ordered mine on 2nd November! Been a long wait!
[Touch HD General] earazi:
Ordered 4th November (mobiles.co.uk), got the dispatch email at 17:50 yesterday (only after emailing them to process it),

I'm hoping it was processed before Postman Pat picked up the parcels.

The order status now says dispatched although when I phoned yesterday evening around 18:30 I got told I'd probably receive it Saturday morning.
[Touch HD General] ScarySquirrel:
I normally leave for work around 8:15am but I waited around just in case it turned up. I left at 8:45am and it hadn't arrived. I'm going to pop home at lunch for the (hopefully) missed delivery note as the RM collection office is near my work :)

I hope today is the today. Good to see that others have received theirs :)
[Touch HD General] Robbo99:
mobile phones direct delivered 7:45 this morning.
[Touch HD General] ScarySquirrel:
Has anyone whohas received their phone tried calling O2 yet to change the bolt on?

How did you get on and what approach did you take?
[Touch HD General] Rishi_Tank:
yay i received mine at 8.45am wat gr8 service! Gona hav breakfast now then im gona play wiv my new toy :D