yashsingh1/xdaforums huggingface dataset:
[Touch HD General] sonypc100:
its in stock at certain CPWH stores on either o2 or orange but you might have to hunt around to find one
[Touch HD General] jp7152:
Thanks

I went to CPW today and they said they didn't sell the phone in their shops? Is that true?

Thanks
[Touch HD General] TTDegs:
I really WAS only joking... ;)
[Touch HD General] Meza1:
I've had my order with nomobiles for a whole month now. It is near on impossible to call them, they don't reply to emails, and all I've had is a single phone call from them with incorrect information. Enough's enough - their service is non-existant. I'm off.

Order cancelled.
[Touch HD General] sonypc100:
they might be out of stock but they do sell it - ive seen them in my local CPW
[Touch HD General] jp7152:
Thanks for that.
[Touch HD General] lolism:
Ben- not that I don't wanna buy from mobiles.co.uk (and get the free £40 from quidco) but i'd like to get this phone directly from o2 as I could probably haggle some sort of sweet deal for being a long time customer.

Would you happen to know if o2 will be stocking this phone any time soon?
[Touch HD General] chaosdefinesorder:
It's also worth bearing in mind that it'll cost a lot more for the phone frow O2! Free on £35 per month from Mobiles.co.uk, more like £100 for same directly! Take a look at the direct O2 costs for the Xperia!

Then again, contract negotiations may get you something better!
[Touch HD General] Gulioth:
They are out of stock everywhere it seems.

Worryingly, i've been told by 3 different retail shops today that although the HD will be made available, it will only be sold on PAYG contracts & not monthly or upgrades!! :(
[Touch HD General] sparky steve:
I Got One !!!!!!!!!!!!!!!

got my touch hd last thursday :D

arrived as promised from phones4u on orange.

but they did say it would take 48hr to connect.

rang orange and was told after the registration process that it would take

24hrs, and i would recieve a update text when it was online.

also they allowed me to change the plan options to include data.

10mins later got the text and yipppeeeeee all working :D

so forget Mobiles.co.uk and find a seller that knows how to treat there customers, as i did :D
[Touch HD General] poorak:
so how much did you pay ? what contract are you on and how much data allowance ?
[Touch HD General] chaosdefinesorder:
wtf? PAYG only? That's gonna cost £400+ each! Why would you do that? Especially given that the telcos always cripple the internet access! Html browsing and nothing else for example! Not even pop3/imap!

I doubt that's actually true! Then again, they might want to sell on PAYG only specifically because they want to cripple/control the celular internet use!
[Touch HD General] ScarySquirrel:
I bet you wouldn't see a P4U member of staff on a WinMo community forum giving updates. I think Ben has done a fantastic job of keeping us informed, something which he had no obliation to do whatsoever.
[Touch HD General] zoro25:
He may as well be a normal bod regarding the updates, as all of the data given by him so far has been wrong, by this I mean every date has changed and each time its next week and next week.

I could post the same and it wouldn't mean a thing.

He obviously has no sway with either O2 or CPW HQ. His updates are pointless.
[Touch HD General] sparky steve:
handset free

talk plan Panther 45 so £45/month

1200 mins

500 text

unlimited data. well they say that but i think it's only 250MB/month
[Touch HD General] sparky steve:
well p4u don't need one do they :rolleyes:

i mean they supply the goods as ordered in the time frame they state!!!:D

unlike mobile, who don't supply the order as stated on there web page!!!:mad:

and a message to Ben:- no offence intended on your assistance on the thread. but i did find a supplier with stock, and mobiles have let me down, in a big way. i have had a mobile off you before with no problem, so all that needed to be done was to update your web page, so say that you had no stock. and stop telling people who do manage to contact your help line, that there coming in, and giving them false hope. i just hate being lied to. if i was told the truth i may have left my order with yourselfs.
[Touch HD General] Killian12321:
Mobiles2YourDoor

I got fed up of waiting and ordered from Mobiles2YourDoor. Got £45 cashback via topcashback and am on £30 a month for 400 mins and unlim texts with Orange.

Called them up today to see what Data plans they did and after asking for something more than the 256MB limit one was put on hold.... came back with nothing else to offer unfortunately.... though they said I could have the 256MB for free :) Have installed the spb wireless monitor just incase but all I do is down emails and read blogs so should be fine!! Got the phone day after ordering too. Hope you guys get yours from mobiles soon, is amazing!!
[Touch HD General] Gulioth:
Oh hurry up CPWH and stock this phone...ultra fed up now as just totalled my car on black ice ...:(
[Touch HD General] sonypc100:
not good, although I would have thought your next mobile would now be the least of your worries...
[Touch HD General] Gulioth:
LOL. It's just added to my frustrations!

Life it seems does not come without a sense of irony. Was on my way to play in a sunday league football match that was eventually cancelled and I've just recently taxed, insuranced, MOT'd and fully serviced my car last week. I also just cancelled my car hire policy that was an add-on for insurance last year as could have done with the extra £30 for Xmas. Ouch!

On the plus side at least I'm fully comp and still breathing!
[Touch HD General] fowler002:
as you've found, life sucks. you're born then you die, and in your case total your car in the mean while ;)
[Touch HD General] Gulioth:
Sounds a bit like "C'est La Vie"...

All i'm saying is if I can get a Touch HD this week, on an upgrade with O2, it will go half way to cheering me up!!
[Touch HD General] Rishi_Tank:
cheap HTC Touch HD

hey everyone, if your interested in getting a sim free and unlocked HTC Touch HD for a really cheap price then i advise you to go to http://www.tvtcn.com/product.asp?id=1916 because they are selling the HTC Touch HD for over £200 if you convert it from euro's to british pounds :) hope this helps anyone.
[Touch HD General] poorak:
package contents reads for a motorola phone....?
[Touch HD General] foreverlost:
hmm not sure if you should trust a business that uses a hotmail address either!
[Touch HD General] ScarySquirrel:
You should be happy you didn't have your Touch HD. It might have broken in the crash :)
[Touch HD General] dom_mitchell1:
Order status on mobilephonesdirect.co.uk still pending stock...... grrr......
[Touch HD General] ScarySquirrel:
No, you're right, he probably doesn't have any sway. To say his updates are pointless though is ridiculous. If it wasn't for him we wouldn't know about the handset passing O2 network approval on Friday, and we wouldn't know about the new expected delivery of stock on Wednesday!
[Touch HD General] Paul.Ferrari:
I feel exactly the same way - I have an email from them saying my order would be sent on Friday of last week and then when I called on Friday they said that they were getting a delivery today - what have they told you ?

I'm going to call them this morning and see if there has been or will be a delivery today.
[Touch HD General] dom_mitchell1:
Exactly this:

I've still got my mobiles.co.uk order on as well so IF they do dispatch Wednesday and it's before mpd.co.uk I'll be on O2 with added web bolt-on rather than Vodafone. £2.50 more a month though.....
[Touch HD General] Paul.Ferrari:
I cancelled mine as when I ordered from MobilePhonesDirect.co.uk they said that there was a 4 day lead time, which meant I should have had my phone last Tuesday ... oh well you live and learn.

EDIT : Well I just called them and they now say the phones will be shipped tomorrow - HTC are delivering 100 units to them.
[Touch HD General] ScarySquirrel:
Was this MobilePhonesDirect.co.uk or Mobiles.co.uk
[Touch HD General] dom_mitchell1:
Is that a mobiles.co.uk "shipping tomorrow"........

Unsure now whether to cancel my mobiles.co.uk one and hope that the above info is correct. The voda deal is a better one for me after all...... Decisions decisions!
[Touch HD General] dom_mitchell1:
mobilephonesdirect.co.uk
[Touch HD General] Paul.Ferrari:
Sorry I obviously wasn't very clear in my previous message - I have just spoken to MobilePhonesDirect.co.uk and they have told me that they're expecting a delivery of 100 Touch HDs from HTC tomorrow and will begin shipping them to people with existing orders on the same day.
[Touch HD General] Ben_Mobiles.co.uk:
You have been told the truth, the website has consistently displayed accurate stock information (for instance, the Touch HD on O2 has always been Pre-Order, ie order now and we'll despatch as soon as the handset is available. No timescale was promised and they will be sent out as soon as the handset is available.
[Touch HD General] crankshaft:
How long after placing your order with mobilephonesdirect did it take for your status to change from new (contract) to something else? I ordered mine on friday but the status is still saying new (contract).

Ta
[Touch HD General] ScarySquirrel:
Is it still looking good for Wednesday this week, Ben?

:)
[Touch HD General] Ben_Mobiles.co.uk:
Delivery is still scheduled for Wednesday, and when you phoned I guarantee you'll have been told that we expected to ship Friday - which we did.

I'm afraid that information changes over time, so we have a choice - give the customer no information, ever ("Sorry but we do not know when they'll be sent out") or give the customer the latest information we have and make sure the customer knows that it's provisional. We chose the latter, but if we'd have chosen the former then I'd just be here seeing a lot of posts claiming that we don't have a clue, etc.
[Touch HD General] Ben_Mobiles.co.uk:
I've not heard anything further so I have to assume yes.

If other stores are saying they're getting deliveries this week then I suspect a container full of HTC has landed and is being palleted up.
[Touch HD General] Mark One:
Let's hope David (dodgy) Ross hasn't used them to secure his personal loans:

http://news.bbc.co.uk/1/hi/business/7770668.stm
[Touch HD General] ScarySquirrel:
Quick question for you Ben, sorry if this is a bit OT though but you seem like a man in the know.

I currently have an O2 contract direct through O2 online. If I cancel that and get a PAC code can I port my number onto a new contract through you?

I was always under the impression you cannot port a number to the same network. But some people have told me otherwise.

Thanks
[Touch HD General] Gulioth:
Hey Ben,

Thanks for the continued updates.

Quick question, earlier on in the thread you mentioned that you could distribute orders once O2 had approved the handset on the network. Correct me if I'm wrong, but I'm sure you mentioned somewhere that you had handsets in stock and ready for the O2 orders?
[Touch HD General] mwitha:
nope, Ben is a true Marketing Man in covering himself!

Here's what he said

"Providing stock is delivered as per HTC's promises and testing goes to plan, Friday is when the planets align and orders can be despatched. And don't worry, all orders are dealt with on a first-in-first-out basis so you guys are top of the queue - ahead of Orange, ahead of more recent orders.

Ben"
[Touch HD General] Paul.Ferrari:
Ben, there must be some confusion - I was quoting what I was told by MobilePhonesDirect.co.uk, not by your company - apologies if I didn't make that clear enough. To be honest I wish I hadn't cancelled my order with you, but I was led to believe that the Handset was available sooner through a different company, which has turned out to be less than true.
[Touch HD General] Ben_Mobiles.co.uk:
When we have stock the O2 orders will be processed out first as they are the oldest - stock is common to both Orange and O2 variants. We're not able to say "this handset belongs to this order, awaiting approval" so previous stock was used for newer Orange orders.

Latest update from today's stock report is "delivery expected today or tomorrow" so fingers crossed..
[Touch HD General] robbo1947:
Thanks Ben. At least this confirms that the handsets are totally unbranded and come with original untouched HTC software and not with network specific 'slow' ware.
[Touch HD General] Ovenscrubber:
The mobiles.co.uk webpage has changed for O2 contracts, it now shows the available packages and not the "if your interested......" page.

Is this a sign of hope, Ben??
[Touch HD General] Ben_Mobiles.co.uk:
I've changed it to an orderable status, yes.
[Touch HD General] sonypc100:
so if i order now on either orange or o2 are you getting out in the post tonight ben?!
[Touch HD General] robbo1947:
Ben, do you know or does anybody know if any of the O2 contracts include any web browsing or will this an additional O2 bolt on?.
[Touch HD General] DawsonUK:
When I spoke with O2 earlier they advised that I would have to add on a bolt on for the web browsing. I believe after 3 mionths you would be able to convert any bolt on that came with the O2 deal you had selected to web browsing.

From memory mobiles.co.uk provide some of the tarrifs with unlimited texts, so you would buy a web bolt on from O2, and after 3 months cancel it. At the same time converting your text bolt on to web.

I have had no personal experience of this, just what O2 told me.
[Touch HD General] Ben_Mobiles.co.uk:
Out Of Stock.
[Touch HD General] sparky steve:
sorry Ben but that was not what I was told.

first i ordered the HD on Orange not O2

and every time i contacted your help line i was told there due in and will be dispatched, and was told three times that the phone would be with me on a certain date. then nothing came !!!

but reading the stuff you have put on here it seems to me that your the only one who has the balls to tell it as it is :eek: just wishes your customer help line had the same integtity.

anyway i have my HD now and its fab!! beats my TytnII in evey way

so come on Mobiles, get these out to your customers, or you could end up with loads of cancelled orders as they find them with suppliers that have them in stock. as i did :D
[Touch HD General] Meza1:
I distinctly remember there being at least two delivery dates listed on the website in early November. First was around the 6th Nov or so, and then it was changed to about a week later.
[Touch HD General] sonypc100:
So your taking more orders for non existent stock?
[Touch HD General] Ben_Mobiles.co.uk:
Not very many, as the site clearly states "Out Of Stock"; but yes, the option to place an order is still there.
[Touch HD General] ihateliarers:
Well i order my hd on a tuesday and receive it exactly a week later. I was very happy with the service mobilesdirect provided me.

Anyway i Just love the hd it is a completly unbelievable phone.

I hope u all get ur phones b4 xmas.
[Touch HD General] sonypc100:
fair enough, any stock update, i think you said it might be today?
[Touch HD General] Polishmart:
was tempted by the o2 tariff but just checked and found that they allow only 200mb of data on their unlimted data bolt on! :eek:

how can there not be a law on the term unlimited! :confused:
[Touch HD General] ihateliarers:
:confused: I agree how can these companies tell u their unlimted then on contract says 250mb or 500mb.

Its a bloody joke, more like false advertising.
[Touch HD General] chaosdefinesorder:
god damn it! I go back to mobiles.co.uk because I really want to stay with O2, have an email saying that I had passed the credit check subject to £150 deposit (fair enough, first contract phone, first credit check) so that's all OK, just have to go through security check.

failed.

WHY?

Bank account lists my current address, council tax has me at current address, am even registered to vote at this address! What the hell happened there?

Only thing I can think of is that my driver's license is registered at parents address because I don't have a car at current address, but I do drive parents' car when I'm there. Could that be it?:confused:

/rant

no Touch HD on contract for me it seems!:(
[Touch HD General] jphayer:
Where did you see that? If I check details on O2 online shop, it just says unlimited web browsing ....:confused:

Here are the terms I see on O2 site:

Data Bolt On Terms

The Web Bolt On allows you unlimited use of Telefónica O2 UK Limited's Edge/GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone. All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card:

in, or connected to, any other device including modems;

to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or

in such a way that adversely impacts the service to other O2 customers

If O2 reasonably suspects you are not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove the Web Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first.
[Touch HD General] Polishmart:
http://www.o2.co.uk/termsconditions/tariffsandboltons0153

where it states

"O2 reserves the right to suggest an upgrade to the O2 Web Max tariff or to withdraw the O2 Web Bolt On tariff from you at any time if O2 reasonably suspects you of using the service for uses other than the Permitted Uses or abuse of the service, including using an a typical volume of data as compared to normal users of the O2 Web Bolt On tariff, which will normally be less than 200MB of usage within a one month bill cycle (termed “fair usage”). "

they also have an option of web max gives you about 3Gb and cost £30/month

hope this helps!
[Touch HD General] fowler002:
are you sure you're looking at the pay montly not payg or business? because I don't see that line under the pay monthly.
[Touch HD General] snoozzuk:
help ben

hi ben ive had a orderfor a hd on order on o2 for ages, but ive had an email saying my credit check come back as no, this is due to someone trying to get cedit at my address who used to live here, i had this problem before and had to ring o2 and explain then they passed my cedit check, will your customer team be able to help with this?
[Touch HD General] Meza1:
The BIG question is... Will this topic get to a THOUSAND posts before anyone sees an O2 HD from mobiles.co.uk??

Btw for the person asking about O2s data limits - IIRC very early on in this thread people were saying that, yes technically the limit is 200mb, but O2 appear to be very lax on picking anyone up on it. Seems that as long as you don't take the ridiculous piss then you'll be alright with their fair usage.
[Touch HD General] murph1:
At least you guys know if you've passed the credit check. Ben said he'd get me checked last Wednesday in readiness for Friday but I still haven't heard a peep back and that's the only contact I've had from mobiles since placing my order in readiness for the 17th November expected release date.

That's why I've ordered from mobilephonesdirect as well so if they come up with the phone first or mobiles hits me with the £150 deposit I've got another source, complete with data package and unlimited landline calls. for less per month than the O2 with data bolt on added.
[Touch HD General] fowler002:
for the web bolt on just make a lot of fuss when you get the phone if you can't wait a couple of months, do what a lot of the people on the xperiax1.net forums did and threayen to cancle the contract(I sound like a broken record here, have said it before).
[Touch HD General] faron.hadfield-jones:
I regularly use about 600mb a month on my o2 web bolt-on. I use it on my laptop tethered to remote access other pc's and regularly stream video using sling player mobile. Never had a problem. On orange go over 250mb and your charged....
[Touch HD General] ScarySquirrel:
If I was able to change the O2 unlimited text bolton to unlimited data, how mny texts would I be left with?
[Touch HD General] chaosdefinesorder:
look up the tariff on O2's website, one would assume that it'll be the same number as comes with the corresponding retail tariff on there. (e.g. "O2 600")
[Touch HD General] Shetlander:
500 texts. Ive already done it myself :D.

Also as a previous poster said. Phone O2 up as soon as you get the phone, make sure its before you use it, and ask to change the text bolt on to data, as thats the reason youve gone for the phone otherwise youll cancel the contract and get it on vodafone. Dont tell them youve got any discount or free gifts ;).

Hopefully you will end up with 600 mins, 500 texts and unlimited data plan.:D
[Touch HD General] ScarySquirrel:
That's where I am confused.

On o2.co.uk the £35/pm 600 minute tariff comes with 1000 texts. However, on Mobiles.co.uk (http://www.mobiles.co.uk/o2-tariffs-text-mms-bolt-ons.htm) it says that O2 600 only has 100 texts. Which I guess means if you take the unlimited text bolt on off you are only left with 100 texts, which isn't enough for me. Looks like i'll be forking out an extra £7.50 for the data bolt on!? :(

EDIT::

Ah, awesome, thanks for confirming :)

Why do I need to ring up before I even use it? Also, should I ring O2 online customer services to do this? Will they also be the people to give my PAC to?
[Touch HD General] jphayer:
These are for pay as you go. I see follwoing for pay monthly on same page:

Data Bolt On Terms

The Web Bolt On allows you unlimited use of Telefónica O2 UK Limited's Edge/GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone. All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card:

in, or connected to, any other device including modems;

to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or

in such a way that adversely impacts the service to other O2 customers.

If O2 reasonably suspectsyou are not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove the Web Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first.

The Wi-Fi Bolt On allows you unlimited use of The Cloud’s UK Wireless LAN network (and for iPhone users the use of the BT Openzone Wireless LAN network) for personal internet use via your mobile phone. All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card:

in, or connected to, any other device including modems;

to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or

in such a way that adversely impacts the service to other O2 customers or customers of The Cloud.

If O2 reasonably suspects you are not acting in accordance with this policy O2 reserves the right to impose further charges, impose network protection controls which may reduce your speed of transmission, remove the Wi-Fi Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first.

_______________-

So we should be ok :)
[Touch HD General] Shetlander:
The contract for service is with O2. mobiles are only selling it (phone and contract). Thats why you must speak to O2 to change anything.

Because from what I have read on mobiles site (and I asked Ben for confirmation but never received it) you cant return it once youve activated the sim card.

Ive already got my first bill from O2 and even when I was on the phone to O2 cs she confirmed that the original contract was for 600 mins, 500 texts and bolt on of unlimited texts.

PAC - Yes you give it to O2 direct. I moved mine from vodafone.