yashsingh1/xdaforums huggingface dataset:
[Touch HD General] Cookie999:
My 2nd order has always shown no details apart from my email address - that's since I ordered it on 7 Nov.
[Touch HD General] Cookie999:
I just noticed we have managed to bring up 80 pages on a phone that has yet to be supplied :D
[Touch HD General] smurkej:
7th of november heh, wouldn't you be gutted if you failed the credit check and were forced to pay an additional £150? I'd be devestated having waited that long.
[Touch HD General] sparky steve:
Mine arrives tomorrow :D

canceled my order with mobile.co.uk yesterday

reordered it on phones4u, it arrives tomorrow :D

they have them in stock and delivery in 2 days, and that's only because i ordered it late yesterday afternoon.

so to all those people out there in xda land waiting for there Touch HD's

get them cancelled and reorder via phones4u
[Touch HD General] smurkej:
I don't like the colour orange so I'll stick with my voda order, thx ;)
[Touch HD General] smurkej:
what tariff did u go for steve? does it include data ? i heard orange's data usage limit is a bit **** no?
[Touch HD General] sparky steve:
i went for the panther 45 1200 mins, 3000 text, no internet

but hopeing i can change that on the network when i get the sim connected.

do vodaphone have the Touch hd on sale yet? as there deal looks better than orange's
[Touch HD General] smurkej:
www.mobilephonesdirect.co.uk
[Touch HD General] faron.hadfield-jones:
Data Coverage NE Wales :?

My mate has the HD on Orange, He's on Panter 45 and gets 1200 cross net minutes, 500 cross net txts, and 250mb data. He also gets 30mins video calling. He has already exceeded 250mb's. He has contacted orange and they have suggested he can get a further 250mb for a further £7pm.........On the plus side 3g data coverage with orange in this area is far superior to o2 (North East Wales), and from what I am also noticing from others is Vodaphone have better 3g coverage also :? So much for o2 data bolt on - although it would be nice as a freebie for waiting if Mobiles come up with the goods.
[Touch HD General] sparky steve:
yeah tried them,

no answer from my email and didn't answer phone when i rang

so not dealing with a company who can't give customer service

and i would urge people to think again about using that company
[Touch HD General] dom_mitchell1:
No answer to your email? I've emailed them twice to check up on the status of stock and got very swift (within 10 minutes) help on both occasions.

Did you use the 'Contact Us' box you can find inthe contact section of the website? As I sy, I've heard from the sales team twice this week.

Still fingers crossed for the end of the week for delivery. It'll be sods law that just as my Voda HD ships from mpd.co.uk that m.co.uk gets it's clearance from O2 and I end up with two of the bloody things after a waiting a month with none!
[Touch HD General] jphayer:
No order confirmation email

Hi all

Anybody else who ordered HD on mobiles.co.uk but never received a confirmation email and password after that? I ordered mine on 13th Nov but never received any communication, I took a screenshot of order confirmation page, so have order number.

Tried customer services at mobiles but no luck :)
[Touch HD General] sparky steve:
Freebie LOL

i'll show my arse in woollies window if these give a flying fig about there customers :mad: and give you anything but fob offs!!!

to be honest mate i would do the same as me and cancel your order with Mobiles.co.uk. and reorder with phones4u.

at least you'll get your phone in a few days, and not just left in the dark and given false promises every time you contact them !!!

Mobiles.co.uk:- i really can't believe they could stay in business treating there customers this way!!!
[Touch HD General] sparky steve:
yes to both, still no contact from them, well there loss of custom, no skin of my nose :p

cancel your mobile.co.uk order to be on the safe side

after reading most of the comments on this thread i wouldn't order from them anyway. and i found out the hard way, placed my order then found this thread.
[Touch HD General] Cookie999:
:mad: Too right I would be especially as I have never been refused before and see no reason why I should now! But who knows what the criteria is.

Anyway, just emailed Ben @ Mobiles to check for me.
[Touch HD General] smurkej:
wise decision, hope it goes through ok for ya :cool:
[Touch HD General] smurkej:
If I get refused via mobilephonesdirect then I think I shall just go for the x1 directly through o2 - I'm a current bb and payg o2 customer, if they deny me the credit check then I shall be fuming :)
[Touch HD General] sonypc100:
Still looking good for tomorrow Ben?
[Touch HD General] Paul.Ferrari:
Just spoken to MoilePhonesDirect.co.uk as they have altered their Web Site to say they have next day delivery on the HD - the bit about a 4-5 day wait has gone.

According to the guy I spoke to they have none what-so-ever in stock and are waiting for a delivery from HTC on Monday of around 60-80 Handsets which will cover all outstanding orders - so if you've ordered with them and are still waiting you should have your phone by around Wednesday or Thursday of next week.
[Touch HD General] xb00t:
Just got mine from BuyMobilePhones. :D
[Touch HD General] sonypc100:
Congrats! You need to change your signature!
[Touch HD General] Paul.Ferrari:
Congratulations - When did you place your Order ?
[Touch HD General] murph1:
Have you heard yet? I haven't had an email or anything saying they'd checked me. I'm hoping that means it went through no problem. As I've never had any credit problems before.
[Touch HD General] smurkej:
over promise, under deliver > ***************************** <

over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver over promise, under deliver :D
[Touch HD General] smurkej:
spank my arse and call me margaret!
[Touch HD General] faron.hadfield-jones:
Ben,

Any news - If you get the go ahead tomorrow, giz us a free data bolt on for the inconvenience? lol
[Touch HD General] smurkej:
if they are in stock on o2 tommorow i should be able to reinstate my order, jump to the same position i was in the que, and not have to pay the 150 quid deposit, and get the ****ing bolt on, a cup of tea and a pack of digestives. I also want my hours back lost sleeping over this ****ing device. If not I'm going to the papers. Goodbye.
[Touch HD General] jphayer:
Id Ben busy counting the touch HD's???

No signs of Ben today, is he busy counting HD boxes to send out tomorrow???
[Touch HD General] mwitha:
hehe lets hope so.... :D
[Touch HD General] ScarySquirrel:
It's only a phone mate :p
[Touch HD General] Paul.Ferrari:
I have to agree with you - the amount of abuse and vitriol directed at poor Ben, when he's doing exactly as everybody asked and keeping us informed.
[Touch HD General] Gulioth:
No news is bad news?!!

Bad news travels fast?!

:)
[Touch HD General] Cookie999:
Maybe he's having a day off :eek:
[Touch HD General] Gulioth:
Nope he's in.

Got email at half 2 today - "no new news - still waiting and hoping"

:confused:
[Touch HD General] sonypc100:
that sounds less confident than his comments earlier in the week
[Touch HD General] tboy2000:
My local CPW called me today to say they got the HD on O2 now and if i was still interested. I told them i just bought one. At least you know that O2 have approved them.
[Touch HD General] ortiz1112:
went into cpw today and the bloke was putting out the December issue of their magazine. Low and behold the htc hd is in it and has the orange and 02 logo next to it. So looks like 02 have approved the thing already. The bloke said none in stock but that he could sell on an 02 sim no probs if he wanted too. So there we have it mobiles.co.uk should have the go ahead if cpw do.
[Touch HD General] sonypc100:
intersting....

following the above comments about CPWH, i just called my local store and the guy said "I think its been recalled" so I said "really?", he said "yeah but just let me make sure" ....tap tap tap...

"yeah its definately been recalled, but it should come back in stock within a week"

I wanted more info but it wasnt a great line, the store sounded very busy so I just left it there.....
[Touch HD General] smurkej:
My G1 is coming tommorow, can't wait :D

**** all this arsing about waiting for HD, plus the G1 is costing me £430 over 18 months compared to £725 i would have had if i waited for HD :)

at the end of the day I just need it for making and receiving calls , the android os has so much greater potential than winmslow as well.

Beastly :D
[Touch HD General] SingaporeAirlines:
32 minutes and 24 seconds on the phone to Mobiles.co.uk and counting to cancel my O2 order..........
[Touch HD General] Gulioth:
Pah! No contest! :D
[Touch HD General] sonypc100:
You'll regret getting it!
[Touch HD General] smurkej:
you'll regret not havin it :D haha
[Touch HD General] murph1:
No news today about the credit check for me either. It looks like I might have to jump ship tomorrow to voda.
[Touch HD General] frostywrath:
where did u get your G1 from? any link? might get a white one for my gf
[Touch HD General] sonypc100:
I think he said the clearance bin in Woolworths!
[Touch HD General] DawsonUK:
Why do you hate your GF so much, just about every demo G1 I have seen in the stores has been broken.
[Touch HD General] redrazr7791:
anyone from the U.S. order from this place and have it imported? frosty where you from I see you have t-mobile you from the states? im looking for a place to purchase this phone and have it imported to texas where im at. I have looked at CLOVE butwas wondering if their was some place better or cheaper
[Touch HD General] Sillysod:
BTW the Orange HD I have now has the Orange logo on the battery cover, so presumably is not the same stock as the O2 phones...

Software wise, no sign of Orange
[Touch HD General] ScarySquirrel:
So, Ben, any news?
[Touch HD General] Mark One:
No change to site. Still showing out of stock on Orange and register interest on O2.

My order (from 6th Nov FFS!) still shows pending.

Another false dawn? I would bet money that I will be able to pick one up in a CPW store before nomobiles are able to ship.

Ben? Any comments? Thanks.
[Touch HD General] smurkej:
I hope you all get off at the next station < * shattered dreams parkway * > :D
[Touch HD General] smurkej:
what dummy phone don't get battered in phone shops, that's what happens when 14 year olds get their grubby mits on it :D

Nowt wrong with the G1, I've got 7 days to indulge in just how far superior the Androis OS is to WinSlow.
[Touch HD General] ScarySquirrel:
The thing is, why would he bother putting his neck on the line AGAIN if it wasn't going to happen today. If it doesn't happen then it was a very stupid thing to do.
[Touch HD General] smurkej:
I just hope for all the pain and suffering that you guys have gone through waiting for www.nomobiles.co.uk to get their arses into gear that they at least compensate you with a 16 gb sd card and also some anti-dandruff shampoo for when the HD starts to flake and the paint comes off it :D

/awaiting the postman's delivery of my Elvive conditioned G1 :)

dum da dum duuuuum mmmmhmhmmmmm

*whistles*

:D
[Touch HD General] ez2remember:
Just an update:

Received my first Orange bill. There is free unlimited (1GB fair use lol) evening and weekend web browsing for the first 2 months then it's chargeable at £5/month. I didn't even know about this so wasted a couple of weeks of free usage...
[Touch HD General] sonypc100:
The silence from Ben is deafening!
[Touch HD General] jphayer:
He is busy

He is busy posting HDs to all of us... lol
[Touch HD General] earazi:
I'm sure if he knew anything he would be letting the whole world know if only to get us off his back.

I wonder if it's stock, O2 or both we're now waiting on.
[Touch HD General] Mark One:
Ping Ben....

request timed out.
[Touch HD General] dannyencasa:
Im glad that I have cancelled my order for O2 with nomobiles.co.uk, it looks like that this is going to be a never ending dilemma.

Oh well, I can relax and enjoy my HD, it feels really great, I don't regret at all getting it earlier this week from mobilephonesdirect.co.uk:D

I would suggest that you guys do the same
[Touch HD General] murph1:
I didn't even get an email back telling me if I'd passed the credit check that was supposed to be requested a couple of days ago yet.

A couple more hours and then I think I'll just give up and buy elsewhere with a data plan included.

No doubt just after that I'll get an email saying it is ready to go from mobiles.
[Touch HD General] Paul.Ferrari:
Well I ordered mine from MobilePhonesDirect.co.uk last Thursday and I'm still waiting - they've assured me it'll be in and sent on Monday - at least Vodaphone called me today to confirm I passed the Credit Check.
[Touch HD General] Ben_Mobiles.co.uk:
Just waiting on the promised stock delivery, which will be turned around today if/when it shows up.

Thanks for the patience guys, as I'm sure you appreciate HTC tell CPW there's a delivery for today, CPW tell me, I tell you and we all end up waiting for a lorry to arrive at a warehouse in Carphone's undisclosed location.

I haven't been here since Weds, correct - much as I'd like my job to involve solely updating forums and coaxing news out of CPW HQ (not sarcasm, I promise you) it's been a little crazy around here.

The good news is that yes, testing is complete and approval is in place (just in time for the buyer's guide, which apparently has more sway than I :))

Rgds

Ben
[Touch HD General] smurkej:
****ING GET IN!!!!!!!!!1111 Next day delivery t mob - company that cares for their customers ;)

G1 is on my desk, Boxed up and lookin sexual!!! :D
[Touch HD General] ScarySquirrel:
No one cares about your G1, this is a Blackstone forum. Why not go to a G1 forum and vent your excitement there.

Cheers for the update Ben. So, good news, looks like you were right to be confident.

So we are simply waiting on stock and then O2 orders will be processed right?

How likely is it the stock will turn up today, and is it likely if it arrives in the next few hours you will get orders out today?

Also, if I ordered on 15th November, is it likely you'll have enough stock to cover my order as well?

Cheers

EDIT: Sorry, one more question. If I have a PAC code do I need to contact O2 within the next 14 days to change my number over, or do I do it through you guys?
[Touch HD General] smurkej:
only 'avin a laff dear :)
[Touch HD General] murph1:
Told you, didn't I - five minutes after ordering from mobilephonesdirect it seems it's good to go from mobiles.

That's assuming the stock comes in and I pass the credit check OK. Well, I'll wait a little longer before deciding which order to cancel then.
[Touch HD General] mwitha:
Yay I really do hope that come in today and the credit check goes ok. I haven't heard anything yet.... I think Saturday shipping is in order???! :D
[Touch HD General] TTDegs:
Any chance of the delivery truck breaking down? :D

I'd like to see this thread get to 100 pages... LOL

(please note, this post is in jest, and I very much hope that everyone who is waiting does indeed get their HD very soon :))
[Touch HD General] Gulioth:
Guys - the good news, I have the HD in my possession.

The bad news for you lot - I hijacked the truck!!!

:D:eek:
[Touch HD General] Ben_Mobiles.co.uk:
Chicken's haven't hatched yet mate - I was right about approval (doesn't someone need to eat their hat or similar? I'm sure someone was betting against approval in 2008...) but now waiting for stock...

There's definitely enough stock to cover, and provided it arrives before about 4 we can turn it around same-day. wrt PAC contact O2 directly after you've decided not to return the phone - can save a lot of hassle that way (and if my iPhone was anything to go by they can do ports in 1-2 days instead of 7-14).
[Touch HD General] Ovenscrubber:
Anyone having problems checking their order. I can check the Jabra car kit order fine, but when i check the other order, which I presume is the phone, I go straight back to the log in page.

Please, Please be updating it from Processing to Out For Delivery
[Touch HD General] murph1:
Will your staff be running the credit checks today then, Ben, in anticipation of the delivery coming in or will we have to wait until you're about to send them out - tomorrow, Monday...?

I never heard anything back since you said you'd get someone to run one on me a couple of days back so I'm not sure if it was run and i passed or it was never done.

It's just that I'd rather not have two coming from different sources on the same day now! :)
[Touch HD General] faron.hadfield-jones:
I'm still on pending!!!
[Touch HD General] Ben_Mobiles.co.uk:
Known bug - you have an order for a phone that isn't yet available as far as our order processing system is concerned (ie I moved it back to 'Coming Soon' from 'Pre-Order') - not to panic though, everything's cool.
[Touch HD General] smurkej:
This thread will easily get to 100 pages - I expect the next 20 or so to be full with "i got refused cos of my credit"... I checked my free credit report with experian after I got refused credit at mobiles, it turned out to be squeeky clean - so I've ordered the G1 through t mobile - passed the check fine.

Go Figure.
[Touch HD General] itj:
e2save update

I have just called e2save and my order placed in November should be fulfilled today. They are expecting them in the warehouse later on today and will despatch over the weeked...

The wait is almost over!
[Touch HD General] stephenordoug:
You've given the game away now mate - you are an iPhone user...:eek:
[Touch HD General] ScarySquirrel:
Sorry, just in a mood as I want my Touch HD :)

APOLOGIES :)
[Touch HD General] earazi:
e2save are part of CPW like mobiles.co.uk so I'm pretty sure they will be using the same stock delivered to the CPW warehouse (does Carphone Warehouse Warehouse make sense?).

We're all waiting on that truck, hope the Friday rush hour traffic doesn't start early!
[Touch HD General] ScarySquirrel:
Ben, can you post here when you get stock please?

Thanks
[Touch HD General] redrazr7791:
so I take it everyone posting is NOT from the U.S.? thought I would get someone from the states but still haven't read anything :(:(
[Touch HD General] ScarySquirrel:
I would say that is extremely likely, as Mobiles.co.uk is a UK based company.
[Touch HD General] murph1:
No, it looks like most of us are Brits.

You're ordering it on a contract from the US?
[Touch HD General] Ben_Mobiles.co.uk:
Yup, iPhone user - Orange SPV put me off Windows Mobile for life (as did the SPV E100, numerous XDAs, MDAs, HTC Diamond, Xperia etc etc). I knew me and the SPV wouldn't get on well when I realised it thought 447970XXXXXX and 07970XXXXXX are 2 different numbers... Plus it would crash silently and I'd miss 3 hours of calls/texts.. Plus I like battery life measured in hours. But then I'm probably in the wrong place to be slating WM :D

I've had 4 UIQ devices in a row though, and the iPhone has the best web browser around.

Would my inbox survive if I told you the delivery is now expected Wednesday? What did I say about making promises? :(

This goes for us and E2Save, as someone thought - we both despatch from the Carphone Warehouse warehouse (it's called the "logistics centre" to get around this :))

Sorry guys, hopefully as you see the approval is now in place so it is just a waiting for stock thing.
[Touch HD General] redrazr7791:
no I would be buying it unlocked importing it and activating it on a network over here
[Touch HD General] Ovenscrubber:
Ben thanks for the info, always good to see your head above the trench.
[Touch HD General] mwitha:
Sigh......................... :(
[Touch HD General] fowler002:
well looks like the person that wanted this to get to 100 pages will get their(or should I say there ;) ) wish :)

from the popularity of this phone I'm guessing 99% of the orders wouldn't get fullfiled till after christmas any way(unless htc have allocated all their current stock to cpw).
[Touch HD General] ScarySquirrel:
Oh bloody hell!

Ben, WILL IT BE NEXT WEEK? Or are you just saying that to keep our orders?
[Touch HD General] Ben_Mobiles.co.uk:
There's 5 or 6 times as much stock arriving as there are open orders, so don't worry about that.

Ben
[Touch HD General] Ben_Mobiles.co.uk:
As I've said before I pass on the information HTC give CPW, who give it to me. I would never, ever do or say anything simply "to keep your orders". If I was told stock was expected early February I'd be in here donning my armour and passing this info along; I gain nothing by doing anything else. Unfulfilled orders aren't in anyone's best interest.

Ben
[Touch HD General] Gulioth:
Ben - re: Wednesday I presume this will be the same for CPWH stock too?
[Touch HD General] mwitha:
Ben, anyway I get get some confirmation regarding my credit check, I did email however haven't had a reply. Mark
[Touch HD General] Paul.Ferrari:
To be honest, where else are you going to get the phone ? Most places seem to have a 5 to 7 day lead time on the phone at the moment, so Ben's estimate is still quicker if you have an outstanding order.
[Touch HD General] ScarySquirrel:
Fair enough :)

Yeah I know. I'm not cancelling with Mobiles as there is no point, plus I want it on O2 and Mobiles have the best deals.

Thanks Ben for the info.
[Touch HD General] fowler002:
not if you jumped ship over the last couple of weeks(well I haven't even got an order for it anywhere yet, but a number of people have already moved to mobilephonesdirect and havve it in hand now) :)
[Touch HD General] Paul.Ferrari:
I jumped ship to MobilePhonesDirect.co.uk last week (Thursday) and I'm still waiting - though they've promised Monday ... I'm expecting the same message that Ben has given here though.
[Touch HD General] robbo1947:
I've been intent on getting this phone for some weeks now and have been following this thread for about the last fortnight. www.mobiles.co.uk will definitely get my order. Ben has displayed the finest example of good customer relationship, he is under no obligation to post his business updates in any forum - any other seller doing same?.

Ten out of ten Ben - could be a poem there somewhere. I've registered my interest on your web site and very much look forward to the good news that I know will come.
[Touch HD General] Jim_Fear:
Likewise, I've been following this thread since it was 40 odd pages long and have a lot of respect for Ben putting himself in amongst the grunts to provide info, I work in a customer facing position myself so often take a large amount of crap from people when the delays and bad info are from the higher ups and know how hard it is to keep a straight face through it all, kudos Ben!

Ben, do you have an time when mobiles.co.uk will start taking orders for O2 contracts again?
[Touch HD General] earazi:
On the corresponsing XDA forum for Buying from Orange they had one of the guys who did the testing for Orange (they use a 3rd party company) giving loads of updates (they did the testing in 2 days but then again Orange had the exclusive contract with htc), shame we couldn't get someone doing the O2 testing to post here.

Still it's been good Ben's been on here and he's be very good with getting back to people with emails which is why I'm staying with mobiles.co.uk for now ;)
[Touch HD General] Ben_Mobiles.co.uk:
Probably Wednesday of next week, I want to have some faith in our ability to process them this side of Christmas :D
[Touch HD General] SingaporeAirlines:
If it's any consolation to those waiting for Mobiles.co.uk, it's definitely worth the way - hang in there.
[Touch HD General] jp7152:
Buying the Touch HD from a retail store?

Are there any retail/on-line stores you can purchase a Touch HD besides the Orange shop?

Just wondering if I can get it any sooner anywhere else

Thanks in advance