yashsingh1/xdaforums huggingface dataset:
[Touch HD General] fowler002:
for the last time there is no o2 stock, orange stock diffrentiation as they're both sim free unbranded phones(as far as I understand all cpw affiliate companies have sim free handsets that they just bundle with whichever network sim(o2 or orange)).

to get orange stock(i.e orange branded(just on the battery cover from what I understand) & sim locked to orange) you have to get it from orange store(instore or online) or call sales/upgrade, or other 3rd party(i.e. non orange) resalers that don't just sale sim free phones bundled with a sim(I don't know which places are doing sim free and which places are getting sim free stock & which places are getting sim locked).

the vodafone ones from mobilesdirect will obv be sim free bundled with a vodafone sim as its not offically available on vodafone yet.
[Touch HD General] Shetlander:
Sure was. O2, 600 mins, 500 texts and unlimited data :D:D
[Touch HD General] earazi:
Just got a text from Mobiles.co.uk saying to phone them option 6, to speak to them about processing my order....

Before anyone gets too excited seems it was just a curtesy call to check if I still wanted to continue waiting, but at least it seems the message is getting through that most people will accept delays as long as it is properly communicated to them, not sure why its taken them this long to call us, a simple email or sms every week would have helped or even a message on the order status page of our orders.

Still it's a step in the right direction.

I was told they should know the date when O2 will finish network testing by the end of the week and they are hopful of delivery next week but it really depends on O2.

Elliot
[Touch HD General] Gaz25:
I was unaware that you could get it unbranded on orange. Sorry that's why i said O2 stock (unbranded) as I thought the orange stock was branded only.
[Touch HD General] sonypc100:
The stock that CPWH has been selling on Orange is vanilla stock - not sure about Orange direct.
[Touch HD General] Gaz25:
So either e2save don't care what O2 thinks and are selling anyway or the O2 checked is done and mobiles.co.uk are just messing about.
[Touch HD General] sonypc100:
I think it has been aknowledged that it was one that "slipped through the net" on o2
[Touch HD General] sonypc100:
Balls! So is this the first official confirmation from mobiles, that it has now slipped into yet another week...
[Touch HD General] Metalboz:
Just oredered mine through www.mobilephonesdirect.co.uk oon texter £35 with unlimited data for £40 a month and free handset. Hopefully this will be here tomorrow as i got it ordered at 1553 and all orders before 1600 will be delivered the next working day.

One thing to be aware of is the security checks an mobiles.co.uk. I passed the credit check with orange fine but failed on the security check due to address. If i had a pre-order for O2 and it failed a security check the day they finally got released i would go through the roof as this is things that could be done whilst you are waiting for the phone to be authorised.

They wanted a bank statement with my address on, unfortunately i like the planet so have paper less statements. This then takes 5 working days to get a statement delivered so that would mean 6 - 7 daays on top of the 2 months wait you have already suffered!! Get them ordered now just in case!!
[Touch HD General] spooki37:
I ordered at 1552 :) if you look at the page now it says due to high demand may take up to 7 days to be delivered :mad:
[Touch HD General] pride429:
My Touch HD (with Orange contract) came from mobiles.co.uk and was direct HTC stock (no orange branding) and as a result was also SIM Free.

This does mean that I cannot get Orange Care on it (as it's a generic handset and not full of Orange trashy software) but as CPW provide the insurance I'll stick with that instead.
[Touch HD General] davenash:
@Sonypc100 - exactly; e2save admitted to me that they had accidentally sent "a few" out connected to O2, and that O2 had been very pissed off about that and ordered them not to connect any more, not even just my one...
[Touch HD General] fowler002:
unless the situation has changed(as the phone has now been available for like a month now through orange direct(store, online, phone), the touch hd doesn't have any orange software or changed roms(only branding is on the battery cover & sim locked to orange).
[Touch HD General] sonypc100:
ok best deal I can find, it direct with Orange (sim free, unbranded) at £29.99 for the Touch and £33 a month for 12 months so a total of £425 which is cheaper than buying it handset only so in effect Im getting 12 months interest free as I wont use the Orange sim.
[Touch HD General] Metalboz:
@spooki37

Just noticed that on the page. not sure if it was there before i ordered or not. Will find out tomorrow by 1 wont I!
[Touch HD General] hmillhouse:
Isn't that £129.99 for the phone and then £33 a month. so £525 total?
[Touch HD General] sonypc100:
Yes, but you can get £100 cashback through an affiliate site.
[Touch HD General] pride429:
Bizarre as Orange CS told me that the reason I could not get my Orange Care continued was because the phone did not have the Orange software installed over the generic HTC ROM & therefore could cause them problems if a fault developed as it wasn't standard Orange software.

Oh well not going to miss the Orange guff anyway & the Sim Free aspect was a bonus.:D:cool:
[Touch HD General] shambolic:
any clues which one?
[Touch HD General] sonypc100:
If anyone wants it, PM me your email addy and I will send you the link which is valid until Friday
[Touch HD General] fowler002:
hmillhouse if its with orange direct(i.e. orange website, store or phone) it wouldn't be sim free.
[Touch HD General] TTDegs:
Just to confirm, I've yet to find any reference to Orange on my phone other than the badge on the back :)

Not even Opera or IE defaulted to orange.co.uk (which I was rather pleasantly surprised about)

I am wondering if I ought to go through the Orange Care T&Cs with a tooth comb though, as my HD isn't quite in the same software state as it was when it arrived ;)
[Touch HD General] sonypc100:
but its unlocked and unbranded according to people on here making it in essence sim free
[Touch HD General] tboy2000:
That's what I figured. When I asked a salesman in CPW, he told me you could not change the texts to data and that you are stuck with them for the entire contract.

Doesn't bother me, as I am giving the sim card and contract to my mother (who is on PAYG) and I am keeping the phone and using my exisiting 3 sim. She does not use the internet so 600mins and unlimited text will suit her perfectly.

You know, I find it fascinating... why would anyone want to spend £500ish on a sim free HD phone alone when for the same price you can get the phone AND 600mins and free unlimted texts for 18th months. Surely its a no brainer? Its like as if you are buying the handset alone and you get free calls and texts for 18 months as a bonus. Even if you have an existing contract, you can either give the contract to a family member (as I did) or use the sim in a second phone so if you run out of minutes or texts on your exisiting contract, switch to your O2 phone and use it instead. Also, you get to pay for the phone/contract over 18 months as opposed to a lump sum. So your interest in your bank account would be slightly better instead of withdrawing a lump sum.

Do I make sense lol!
[Touch HD General] Super Chimp:
Not from the information I have.

Where did you get this information?
[Touch HD General] dannyencasa:
For me, its still a better deal than upgrading with Orange (my current contract), as they have quoted to me £299 for the HD. I'll just not renew my contract with Orange as it ends this month. And I'll just get the O2 400 for 18 months, pay the £39.99 for the HD and add the unlimited data bolt-on for £7...

Unless you guys can think of any other better deals
[Touch HD General] SingaporeAirlines:
£7.50 unfortunately
[Touch HD General] dannyencasa:
Yeah, I know... I couldn't be bothered to type the .50p
[Touch HD General] dom_mitchell1:
It's on the O2 site (http://www.o2.co.uk/mobilestariffs/tariffs/paymonthly) but not mentioned on the mobiles.co.uk site.

Mobiles.co.uk automatically give you the unlimted text bolt-on which, as appears to have been discovered, cannot be altered so you are getting your 'free' bolt-on, it just means forking out an extra £7.50 per month for the data package as well. Shame O2 don't offer a tethering package like my T-Mobile WnW plus (£12.50 per month).

Ah well.
[Touch HD General] fowler002:
the Carphone Warehouse guy I spoke to said you can change the bolt on after the 1st bill(I did mention deal would be from mobiles.co.uk).

this guy on another forum that works for Carphone Warehouse says that the contracts they sell are directly with O2 not with Carphone Warehouse(as mentioned in one of the previous posts), and as mobiles.co.uk(plus e2save & onestopshop.co.uk, maybe others) are part of Carphone Warehouse it should be the case as well if you get a contract from mobiles.co.uk.
[Touch HD General] dannyencasa:
Now I am getting confused...

What should I get the: O2 400 for £30 per month then add the unlimited data bolt-on for £7.50 per month and pay £39.99 for the HD, or the: O2 600 for £35 per month, get the HD for free and ask O2 to change the unlimited text for unlimited data.

I know which I prefer, the last option....

But are you completely sure that I can change the bolt-on????
[Touch HD General] jdta09:
Orange quoted me £299 for an upgrade too, but when I rang Retentions and asked for my PAC code they said if I paid £299 for the phone they'd refund the cost onto my account, so you could try that!
[Touch HD General] zoro25:
Remember that O2 terms and conditions state you CAN change your bolt on.

Your are agreeing a contract under those T&C's so you can change.

The only catch is that it may be after a 3 month waiting period.

("You may change to your free bolt to a different bolt on every 3 months")
[Touch HD General] SingaporeAirlines:
I asked her if I buy a phone from a third party provider on an indirect O2 contract (they internally differentiate from their 'own' contracts (the ones on the website for example) and other indirect contracts) that comes with an unlimited text bolt on, can I change it to the data one?

She said yes.

Though someone may want to check because the guy at mobiles.co.uk sales last week said no.

I hope it's yes :D
[Touch HD General] tboy2000:
I guess we will never know until a few months into the contract.
[Touch HD General] Super Chimp:
Oh sorry I thought you were talking about T mobile. As for O2 you quite correct about that 'free' text bolt on!
[Touch HD General] SingaporeAirlines:
http://www.o2.co.uk/termsconditions/tariffsandboltons0153

Scroll near the bottom to Pay Monthly tariff terms & conditions (after July 2008)

For the latter, Available for purchase at £7.50/month through indirect stores (Paid for Bolt On), Unlimited texts is not available but Unlimited data is. Does that mean O2 assumes you get unlimited texts anyway so it's irrelevant? (In the same line of thinking, you

must

pay for any other bolt on as a result, including the data one.

:mad: :( :mad: :rolleyes:
[Touch HD General] Meza1:
I had exactly the same problems as you. The line getting cut off was so strange.

However, I called after 5:30 one day and they answered pretty quickly and were helpful.

When I asked about swapping the texts for internet they told me I'd have to take it up with O2, but the opperator said she's heard that people have been able to swap without any problems.

I've ordered anyway, we'll see. If I can't get it swapped I can always still cancel in 14 days can't I?
[Touch HD General] fowler002:
I don't speak term & condition speak, what does that equate to? can we or can't we change the 'free' bolt on from unlim text to unlim web?

guy in O2 store told me you can change bolt ons quartely(i.e. every 3months).
[Touch HD General] SiliconS:
Thank you Meza1. I would really appreciate your feedback. :)
[Touch HD General] dannyencasa:
I've just ordered mine (O2 600 at £35, 600mins+unlimited text+free HD, from Mobiles.co.uk), I am hoping that I can change my free bolt-on for unlimited data bolt-on.... Otherwise I'll cancel...

I'll keep you posted...
[Touch HD General] fowler002:
went for the 24month contract then?
[Touch HD General] Rob_Quads:
If buying from mobiles.co.uk is it possible to port a number to the contract?
[Touch HD General] hmillhouse:
fowler002 - Oh sure, appreciated it was with orange and with a contract. I just didn't understand why it was £29.99 rather than £129.99 upfront before line rental.

It's topcashback.co.uk for the £100 off until 28th Nov I've realised. Quidco did have £150 CB a few weeks back, but there is some hoohaa about whether orange actually cough up..
[Touch HD General] Mark One:
The irony of course is that my anger is now turning to the network.

I've been with Voda since the late eighties (!) but they don't seem to give a toss about that so I had decided to give O2 my business for a year or two.

Now feeling I'm getting royally shafted before I even sign up so may well stick with the devil I know...
[Touch HD General] SingaporeAirlines:
Is it true that direct with orange, after 6 months, you can go onto whatever tariff you want?

So if that is true, then £33 x 6 + £25 x 6 = £348.
[Touch HD General] Rishi_Tank:
hey someone mentioned several posts back that they received a text and an email saying to call a number and press option 6 to speak to the quality team regarding their order??? i got the same email and text lol i was getting excited til i found out that they couldn't process my order because they couldn't find me on the electoral roll or something??? Well i turned 18 in April so i did manage to vote for the new mayor of London! so doesn't that count? lol and now i have to send several proof of identity and bank statement etc lol and i just got this student account last month lol
[Touch HD General] SingaporeAirlines:
Just updated my analysis. I think I will reinstate my order with Mobiles.co.uk.

I have worked out all available options at market prices right now and it still seems to be the cheapest.

I've not been too fussed about the recent delays (though I hope they sort it out by this week) - so Ben, you've just regained a customer :cool: ;)
[Touch HD General] Meza1:
Easy tiger! We've not actually seen any handsets yet remember, just a few phone calls and texts from mobiles.co.uk ;)
[Touch HD General] zoro25:
Well I've just checked my status and

Order details for xxxxxxxxxxxxxx

This page lists your past orders and allows you to track their status.

Date	Order ID	Description	Status

06/11/2008 00:24:04	xxxxxx Pending	Cancelled	[View Order]

Cancelled,

I think I've now had enough with this company and in the morning I'm going to be off to the competition (http://www.mobilephonesdirect.co.uk/) to get the phone on Voda.

NoMobiles really hasn't got a clue. I've never seen anything so crazy.

The only thing I can think of is that if an order isn't shipped within 21 days its cancelled?.

I've never been given any status updates. When I originally ordered it was due on the 10th and not one update since.

Besides Ben on here but thats not an official update from the company about my order thats just attempting to salvage a sorry reputation.

My opinion now is that if they can't be bothered to contact me then I can't be bothered to give them my cash.

Either way I've had enough.

It now seems from the last couple of pages in this thread that Mobiles has missed the boat on this one.

Most are leaving their sinking ship.
[Touch HD General] Rishi_Tank:
ive just checked my order status and it says there are no past orders to display??? lol maybe it will show after my order has been processed (which is when o2 approve the phone)
[Touch HD General] tboy2000:
I understand how you feel zoro25. I did not even receive an email to say my order was canceled way back when. I had to find out myself by logging in. There was me thinking all was fine and waiting and waiting and little did I know (I found out eventually), it was canceled for ages and they didn't even bother to let me know.

:(

Ben, btw did you receive the 600 phones you said you were getting on Tuesday or can I predict the answer will be no? :D
[Touch HD General] zoro25:
Hi Tboy2000 did they say why yours was cancelled?

Also the Orange is still out of stock, So I guess stock still missing.
[Touch HD General] fowler002:
I would hazard a guess at they've prob recieved the phones and are fulfilling the orange orders while they await the o2 'approval', while hundreds of sim free bought phones(i.e. not from mobiles, e2save etc, on second thought add 1 e2save bought phone) happily 'crash' the o2 network. ;)

edit: zoro just noticed you replied while I was typing, they prob didn't bother updating the website due to all the orders they have for the orange as well. or it could be they got the stock on wednesday insetead of tuesday and didn't get around to updating the website.
[Touch HD General] tboy2000:
No they did not tell me why they cancelled it.

I have decided. I have had enough waiting and I can't get it on orange contract due to credit check hoohar. So i will buy it sim free. £500 is a lot for a phone so I will buy an orange locked handset for around £400 and get it unlocked for £15 online. I understand even the locked orange handsets have no branding in the software right? Which is good. All there is is the orange logo printed on the back of the battery cover. So all I need to do is figure a way of erasing the logo or buying a generic back cover to replace it. I could put a black sticker over it but nah.. would not look nice.

So now a pledge... I have been trhough a lot of hassel with credit checks and mobiles.co.uk so if there is anyone out there who already has a HD and comes across a link for the orange version under £400, or a link to buy replacement generic back cover, if they could kindly PM me with the link, you would make me a happy man after waiting so patiently. :D :D :D
[Touch HD General] DawsonUK:
HD delivered by mobilephonesdirect within 22hours on vodaphone.

On the mobiles.co.uk website it looked like they received the Orange order yesterday, if you look at product description it said (yesterday) now in stock.
[Touch HD General] ScarySquirrel:
Here you go - http://www.inkino.co.uk/zen/index.php?main_page=product_info&products_id=2581
[Touch HD General] Gaz25:
Funny you should say that as I saw that in the description on Tuesday when I ordered mine on the O2 contract. The description said UPDATE: NOW IN STOCK but underneith the description it said X STOCK: Out of Stock.

I emailed them yesterday asking them questions about O2 contract and when it was being released. I also requested that they update their website for the orange contract as its very misleading to say its in stock and then say out of stock on the same page. Never did get a reply back.
[Touch HD General] DawsonUK:
It did the same when I ordered my wifes Xperia, it seems that they can update the description easier that the front page. I have found communication with Mobiles frustrating, average reply time, if at all, is 5 days.

When I cancelled yesterday I asked if they could send a confirmation email...still no sign and my order is still showing on the system.
[Touch HD General] Gaz25:
This was posted on a forum 19 hours ago. I have seen this guy post on a couple of forums.

I will send him an email now to see if there is any more updates.
[Touch HD General] smurkej:
just rang mobiles up after having not contacted them last week...

The phones have been approved and will be dispatched tommorow!!!

hahahahahaa and you are THAT gullible? :)

Seriously guys, I'm so fed up with their bs now, - apparantly o2 are STILL testing this phone, **** knows why when other companies like voda/orange and t mobile have managed to clear it for network approval. Is the testing team in the o2 department working in bullet time slow motion or something? Would be funny to see that, taking 5 days to walk from one side of the lab to the other! hahaha.

Now I consider myself a pretty smart guy , ok not Einstein or anything liek that but I can smell a raspberry when there's one in the works.

Doesn't it seem strange that for a company of o2's magnitude they are STTTTTTTTIIIIIIIIILLLLLLLLLLLLLLL having to test this one tiny spectrum of a phone yet, arguably smaller companies manage to get theirs approved much much much much much more quickly :)?

It has to be a hold up with o2, I think they are stalling, they want to get this phone for themselves, rebrand it and call it something like "xda-nomobiles.co.uk"...
[Touch HD General] Gaz25:
I think they are stalling. I mean think about it, it has the same chip set as the HTC touch pro... or was it Diamond... anyway, they have been O2 approved so there shouldn't be much to test the HD.
[Touch HD General] Paul.Ferrari:
Just a thought

Is it possible that there's some sort of behind-the-scenes agreement that states that O2 can't release the phone until December and that Orange have exclusivity until then ? Maybe that's the "hold-up".
[Touch HD General] Gaz25:
then what about T-Mobile and Vodafone? I'm hearing you can get it now on those.
[Touch HD General] Mark One:
Ben - with many of us prepping to jump ship tomorrow, may we pls have an update?

The other deals out there may not be as attractive as yours but they are shipping right now.
[Touch HD General] smurkej:
....one word 2 syllables - i-phone...

o2 have most probably got an agreement with apple and have been told NOT to sell the HD on their network as people may buy it instead of the iphone.

In fact, weeks before I heard about the HD I was looking at getting an iphone myself - on o2. So I am just one of those customers who was going to go for the deal that Apple have o2 contracted to.

Instead, I am waiting (tooth and nail by the look of it) for the HD to get released on o2. I could well imagine that o2 are unable to place the HD on their network until Apple give the go ahead , or their sales target for the phone has been met. This is probably why Ben is saying it may never be approved - because Apple may never approve that o2 can sell it and o2 will be bound by the lengthy (I'm sure) contract that they MADE o2 sign when exlusively stocking the iphone.
[Touch HD General] Paul.Ferrari:
Well I've just enquired about a Vodaphone version from mobilephonesdirect.co.uk (to replace the O2 one I have on order with mobiles.co.uk) and they're quoting a 5 day lead time and Expansys are saying they have "no confirmed lead time" if you want it on T-Mobile.

I'm not sure it's the case at all, I was just wondering if anybody else thought it could be the case.
[Touch HD General] chaosdefinesorder:
If that's the case, why just O2? Why not T-Mobile or Vodafone?

I'm getting pretty convinced now that the reason for the "delay" is because of the iPhone and O2 just doesn't want such a direct rival on their network... Or they have an agreement along similar lines with Apple!

Incidentally, have now cancelled mobiles.co.uk order and gone for the Texter £30 + Mobile Data tarrif on Voda from mobilephonesdirect.co.uk. Same monthly cost (£35) and free HD, no half price for 5 months but I can live without the hassle of sending off for that in chunks every couple of months! Actually works out cheaper per month by £7.50 anyway as data is included unlike O2! Shall have to see if I pass the credit check (not had one done before!) and see whether it arrives tomorrow or not! Fingers crossed!
[Touch HD General] Metalboz:
I have just placed an order on www.buymobilephones.net so will see if i get it tomorrow. If i do i will be cancelling my mobiles order quite happily. I am not fussed that it may cost a little bit more, it is more money that is not going into mobiles pocket. All this due to poor stock and lack of correct communication. All you need to say is we don't know when it is going to be in stock, not it should be this week. People get very annoyed with being led on. Admit that you don't know and cut the crap!
[Touch HD General] sonypc100:
Has anyone on hear got one from Orange direct recently? Are they still completely unbranded, with no Orange software and not locked?

thanks